BR Traditional Outdoor Sauna 3-4 Person Complete Kit

Discover Timeless Elegance with the Camilla Outdoor Traditional Sauna

Indulge in the elegance and sophistication of the Camilla Outdoor Traditional Sauna, a masterpiece designed for 3-4 persons. Handcrafted from premium Thermowood, renowned for its durability and beautiful aesthetics, this sauna is a testament to superior craftsmanship. It effortlessly enhances any outdoor space, bringing timeless beauty to your garden or patio.

Step into a World of Soothing Ambiance

As you enter through the full-length glass door, you're welcomed into an oasis of calm and tranquility. The Camilla Sauna is meticulously designed with thick 42mm side walls and 28 mm front and rear walls that envelop you in a warm, consistent heat, creating an inviting atmosphere where stress melts away. The robust Katepal black roofing ensures your serene escape is always protected, allowing for uninterrupted relaxation.

Where Comfort Meets Exceptional Design

The interior of the Camilla Sauna is a sanctuary of ergonomic design and luxury. With L-shaped benches crafted to encourage you to recline and unwind, every aspect is thoughtfully considered to ensure your ultimate comfort. Whether you opt for the self-assembly flatpack for a fulfilling DIY project or prefer the convenience of fully assembled delivery, immediate relaxation awaits.

Personalisation at Its Best

• Tailor your sauna experience to your liking with a range of customisable options:
• Choose from 5 different heaters
• Enhance the aesthetic with a visually stunning glass front wall.
• Benefit from a bespoke dimmable LED lighting electrical system, specifically designed for sauna usage
• Complete the experience with essential sauna accessories, including a bucket, ladle, and thermometer.
• Transform your sauna experience with the addition of comfortable headrests for ultimate relaxation.

A Commitment to Wellness

The Camilla Outdoor Sauna isn't just a purchase; it's an investment in your health and well-being. Offering a slice of Finnish tranquility right in your backyard, this sauna transforms your outdoor living space into a sanctuary of relaxation and rejuvenation. Embrace the wellness lifestyle with the Camilla Sauna, where every moment is an opportunity to enhance your well-being.

To ensure the longevity of your product and to maintain your factory warranty, please carefully follow the guidelines below:

Important Care Instructions
Wood Treatment Requirement
If your wooden product is supplied as a self-assembly kit, it must be treated both internally and externally with a suitable breathable wood oil immediately after assembly. This is a mandatory requirement for warranty validation.

Reporting Missing or Defective Parts
Upon delivery and during assembly, please inspect all components carefully. If any parts are missing or defective, take clear photographs and contact us at contact@balancerecovery.co.uk within 24 hours of receiving the product.

Claims for missing items submitted after this period will not be covered under the warranty. However, we may still supply replacement parts outside this window, though charges will apply.

Installation Surface
Your sauna must be installed on a level, pre-prepared foundation to ensure correct alignment and proper functioning of doors and windows.

Warranty Coverage
The warranty is valid for:
2 years from the date of handover for professionally installed saunas.
1 year for self-assembled saunas, provided all installation and finishing guidelines are followed.

The warranty includes:
Structural and manufacturing defects.
Missing components reported within the required timeframe.
Assessment and investigation by specialists, if necessary.
The warranty does not extend if replacement parts are supplied during the warranty period.

Warranty Exclusions
The following are not covered under the warranty:
Assembly Errors: Any damage resulting from incorrect self-assembly or failure to follow the supplied installation instructions.

Improper Storage: Damage caused by storing the product outdoors in flat-pack form or exposing it to weather conditions before assembly.

Transportation: Any transport-related damage must be reported directly to the transport company.

Incorrect Installation: Including installations on uneven surfaces or failure to follow the assembly guidelines.

Lack of Finishing: Failure to treat the wood inside and out with appropriate breathable wood oil immediately after assembly.

Natural Wood Characteristics: Including movement due to temperature or humidity (expansion or contraction), variations in colour or grain, knots, resin pockets, and minor cracking.

Glass & External Factors: Damage to glass caused by the buyer, condensation on glass, or damage resulting from theft, vandalism, or extreme weather events.

Conditions That Invalidate the Warranty
Failure to Inspect Upon Delivery:
The warranty will be void if the customer does not thoroughly inspect the delivery for quantity, quality, and condition before assembly. Any missing components must be reported within 24 hours of delivery. Reports after this timeframe may still be addressed, but replacement parts will be chargeable.

Installing Known Faults:
Proceeding with assembly using parts that were clearly damaged or incorrect at the time of delivery.

Incorrect or Incomplete Information:
Providing false details or failing to provide proof of purchase may render warranty claims invalid.

If you have any questions about these terms or need support with your product, please contact us at contact@balancerecovery.co.uk.

Returns and Refunds Policy for Made-to-Order Saunas:

We take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.

Why Returns Are Limited for Made-to-Order Saunas:

Each sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.
Please review all details of your order carefully before confirming, including dimensions, features, and finishes.

Our Policy in Detail:

Customisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.


Non-Returnable Items:

Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.


Damaged or Faulty Products:


If your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.


We will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.


Order Review:

We strongly recommend verifying all measurements and customisation details before confirming your order.


Right to Cancel (Before Fabrication):

You may cancel your order before fabrication begins, subject to an administrative fee.


Relevant Consumer Laws:

This policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015:

Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.


Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:


Bespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases.


However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.


Contact Information:

If you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.

1. Place Your Order
Choose your Camilla Traditional Outdoor Sauna (3‑4 person) and any optional upgrades (heater model, glass door/front wall, LED lighting, accessories such as bucket & ladle, head‑rests). Complete your order through our website, providing your delivery address and selecting your preferred delivery window. You will receive a confirmation email immediately with your order details, estimated delivery timeframe, and any next steps.
Since this is a made-to-order product and a large one, please send us a detailed video of your home and the surrounding space where you would like the sauna to be delivered and placed. This allows us to confirm that the delivery truck and unloading equipment can safely access your property. We also ensure the sauna is placed in the correct location at delivery, if you decide to hire our team to unload and place your product for you.

2. Order Processing & Manufacture
Once your order is confirmed, we schedule production of your sauna. The Camilla Traditional is handcrafted from premium Thermowood, selected for its durability, visual appeal, and excellent thermal performance. The sauna shell, benches, and other components are manufactured, inspected, and packed for dispatch.

3. Delivery Organisation
When your unit is ready, we arrange delivery of the flat‑pack components on a pallet to your address (kerbside). You will be notified of a delivery date and time, as well as any logistical requirements (e.g., an accessible driveway and unloading space).
We deliver your product straight from the manufacturer to your doorstep to minimise carbon emissions and avoid double shipping; therefore, unloading is not included in the delivery price. If you would like our team to assist with unloading, this service is available for an additional fee.

4. Pre‑Installation Preparation
Before delivery, you should prepare the site:
Ensure the base is fully level and strong enough to support the sauna’s weight (approx. 600 kg when empty) plus the occupants.

Clear the access route and delivery area so the pallet can be brought in and components unloaded without obstruction.

Electrical preparation is your responsibility. Arrange a qualified electrician ahead of time. The heater for this sauna typically ranges — for example, the standard 6 kW unit is recommended for a volume of 5.5 m³. It may require a dedicated supply (single‑ or three‑phase), correct cable sizing, and an isolator.

Review the assembly manual in advance (provided with your order) and ensure you have any required tools and manpower lined up.

5. Delivery & Unloading
On the scheduled delivery day, the pallet containing your sauna components will arrive. You will need to unload the pallet (either manually or via a pump truck/trolley, if available) and move the components to your designated base area. Once unpacked, check that all parts are present and undamaged. Report any missing or faulty components within 24 hours of delivery to preserve your warranty eligibility.

6. Installation / Assembly
Professional Installation: If you opt for our installation service, our team of carpenters will assemble the barrel sauna in one full day (for a stated cost starting at approximately £1,000 + VAT, depending on location).

Self‑assembly (flat‑pack): Follow the detailed instruction manual to assemble the sauna. If you’re handy, this task could take a few days; our team estimates that one week is typical, unless you have prior carpentry experience.
Use a correctly rated isolator switch.

Ensure wiring and cable size comply with UK electrical regulations (such as BS 7671);

The heater draw for a 6 kW unit at 230 V single-phase is approximately 26 amps; cable sizing and supply type can vary depending on the run length and phase.

Provide your electrician with the heater manufacturer’s manual so they understand the wiring instructions and safe connection requirements.

7. Finishing Touches & Safety Check
Once the sauna is assembled:
Immediately apply a breathable oil‑based finish to the interior and exterior wooden surfaces. This is mandatory for validating your warranty.

Check that the structure is level, doors and windows operate smoothly, and ventilation is installed as specified.

After your electrician has completed the wiring, perform a first warm‑up test — the sauna should reach its target temperature efficiently (e.g., ~80 °C).

Ensure that all electrical work is complete, safe, and that all required certifications and inspections have been obtained.

8. Enjoy Your Sauna & Support
Now you’re ready to relax! Step into your Camilla sauna and enjoy the L-shaped bench layout, glass door feature, optional LED lighting, and the crafted Thermowood interior.

Please remember:
Because you self‑assembled, your warranty is 1 year.

Improper or uncertified electrical installations may void the warranty; therefore, all electrical work must be carried out by a qualified electrician.

If any components are missing upon delivery, you must report them within 24 hours. For any assistance or replacement parts, our support team is ready to help.

Please review the Returns and Refunds Policy to understand how it applies to made-to-order products.