Which sauna/Ice bath/Hot tub is best for me?

The best product depends on your available space, whether it will be used indoors or outdoors, how many people will use it, and what features matter most such as heating performance, insulation, filtration, and controls. If you're unsure, take our product quiz or contact us and we'll recommend the best option for your goals and budget.

Do you supply products for homes and commercial venues (gyms/spas/wellness facilities)?

Yes — we supply products for both home users and commercial settings, including gyms, studios, spas, wellness clinics, and hospitality venues. If you're buying for commercial use, contact us or book a consultation so we can recommend suitable models and help you choose the right specification.

Do you offer a price match guarantee? How does it work?

Yes — we offer a Price Match Guarantee. If you find the same product available at a lower price elsewhere, contact us with the details and we'll review it and do our best to match it, subject to availability and like-for-like terms.

Is delivery free to Mainland UK?

Delivery is free to Mainland UK, as outlined in our Shipping Policy. For remote areas or special delivery requirements, additional charges may apply. This will be detailed in the buying guide or product page, and we will confirm this where relevant.

What is your standard returns window?

Return windows vary by brand. Our standard returns period is outlined in our Refund Policy. In some cases, you may request a return within 30 days of receiving your order, subject to conditions.

Can I cancel my order? What happens if it’s already dispatched?

You may request cancellation depending on the order status. If the order has not yet been put into production, we can usually cancel it subject to deposit or made-to-order terms and an administration fee. If the order has already been dispatched, cancellation may not be possible and the order may need to be handled as a return with delivery or collection fees potentially applying.

How can I contact you (phone / WhatsApp / email) and when do you reply?

You can contact us via phone, email, live chat, or WhatsApp through our contact page. We aim to respond as quickly as possible during business hours. For urgent queries such as delivery issues or damaged goods, please include your order number for faster support.

Can I schedule a discovery call before ordering?

Yes — we're happy to help you choose the right product before you purchase. Visit our Contact Us page to schedule a call, and we'll walk you through the best options based on your space, goals, and budget. You can also contact us via phone, email, live chat, or WhatsApp.

Bespoke Commercial Saunas

Commercial Saunas & Steam Rooms

Your Bespoke Commercial Wellness Project Starts Here

To engineer a world-class thermal experience for your guests, we first need to understand the architectural parameters and operational goals of your facility. This brief, 3-minute commercial intake lays the essential groundwork, allowing our design and engineering team to arrive at your consultation fully prepared to discuss structural integration, high-traffic durability, and project feasibility from the very start.

Begin Your Commercial Brief

A Harmonious Retreat: The Bespoke Dual Wellness Sanctuary

Our journey with this client began with a highly specific and exciting vision: transforming a space within their home into a comprehensive, high-end wellness suite. They didn’t just want a sauna; they envisioned a dual-room sanctuary—one side dedicated to the dry, intense heat of a sauna, and the other to the enveloping luxury of a steam room. From our very first consultation, it was clear that this project required a delicate balance of traditional craftsmanship, cutting-edge technology, and deeply personal design touches.

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A Monument to Wellness: The 100m² Bespoke Commercial Sauna

When a premier health and wellness facility approached us, their ambition was nothing short of revolutionary. They wanted to push the boundaries of traditional commercial saunas by creating an unrivalled, colossal thermal space that would instantly set their facility apart from competitors. The brief was to design a massive, 100-square-meter indoor sanctuary capable of diversifying their wellness offerings. They needed a space versatile enough to host large-scale, instructor-led "sauna master" classes, while also seamlessly accommodating multiple smaller groups simultaneously without ever feeling crowded. We were tasked with delivering a highly durable, high-capacity environment that made absolutely no compromises on bespoke, luxurious design.

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Complete your initial design questionnaire.

Your Bespoke Vision, Realised in Five Precise Steps

The Foundation

To bring your vision to life, we first need to understand the unique requirements and aspirations of your facility's space. This brief 3-minute questionnaire lays the essential groundwork upfront, allowing our expert team to arrive at your consultation fully prepared to dive deeper into the finer details of your design from the very start. By sharing these initial insights, you enable us to streamline the creative process, ensuring that every subsequent step is perfectly aligned with your business’s specific aesthetic goals and operational needs.

The Discovery

We dedicate this session to your facility’s specific operational needs and aesthetic vision. With the groundwork laid, we will explore high-durability material preferences, three-phase electrical integration, and refine the structural footprint within your site. By assessing your projected footfall, site readiness, and commercial access requirements, we use these insights to craft a bespoke project roadmap tailored exclusively to your business.

The Architecture

With a clear understanding of your objectives, our team moves into the technical specification phase. We produce detailed architectural and M&E drawings, calculate continuous thermal dynamics for rapid heat recovery, and compile a full specification covering structural weatherproofing and commercial-grade insulation. This vital stage ensures your facility is engineered for daily performance and strict compliance before any physical work begins.

Build & Installation

Each commercial sauna is crafted on-site by our specialist team to align seamlessly with your facility and brand aesthetic. Built for high-volume daily use with millimetre-perfect precision, it becomes a premium asset unique to your property. After fabrication, our logistics and installation teams manage delivery and precise assembly, fully commissioning the environment, calibrating heating systems, and ensuring complete operational readiness before your first guests arrive.

Handover & Commercial Aftercare

The handover is just the beginning of our partnership. To protect your investment and guarantee a flawless guest experience, we provide comprehensive staff operation training alongside tailored commercial maintenance contracts. Our specialised aftercare team is dedicated to the longevity of your facility, providing the technical oversight and preventative care necessary to ensure your wellness space performs flawlessly, year after year.

Start Your Journey

What we Build: Commercial Sauna Installations

Every custom built sauna we deliver is driven by purpose: how it will be used, where it will live, and the experience it’s meant to create. These are the three core formats we build, each one shaped by what the client and the space actually need.