Woodchop Oval 2 Person Sauna | Premium Thermowood Outdoor Sanctuary

The Woodchop Oval 2 Person Sauna Technical Specification

Woodchop Oval 2 Person Sauna Buying Guide

1. Place Your Order

• Choose the Woodchop Oval 2 Person Sauna, supplied as a complete kit including the Harvia heater and essential accessories.
• Complete your order through our website. You will receive a confirmation email immediately with your order details and any potential next steps.
• To ensure a smooth delivery, you are welcome to send us a detailed video of your property. This allows us to check access for the delivery vehicle and unloading equipment. Note: Delivery is kerbside only.

2. Order Processing & Manufacturing

Once confirmed, production is scheduled. Your Woodchop Oval is handcrafted from premium Thermowood, selected for its durability and heat resistance. The kit includes:

• Sauna cabin components (Oval design)
• High and Low Alder Wood bench seats
• 4.5 kW Harvia electric heater and stones
• Bronzed Safety Glass and Katepal Roof
• Remote Control Under-Seat LED Lighting

3. Delivery Organisation – FREE Kerbside Delivery & Unloading

We arrange FREE last-mile kerbside delivery, including unloading:

• Your sauna is delivered on a pallet to the nearest safe kerbside location.
• The delivery team will unload the pallet from the vehicle.
• You will be notified of the estimated date and time in advance. Kerbside delivery includes moving components beyond the drop-off point.

4. Pre-Installation Preparation

Before delivery, please ensure the site is ready:

• Foundation: A level, solid foundation capable of supporting approximately 1000 kg to account for the unit and occupants.
• Avoid Slopes: Do not place the base in areas prone to water pooling.
• Electrical Preparation: Consult a qualified electrician in advance. The Woodchop Oval requires a dedicated 32A supply with a fuse box.

5. Delivery Day & Unloading

• Your sauna will arrive palletised and be unloaded at the kerbside.
• Your Responsibility: Moving the components from the kerbside to the installation area. We will assist you with moving the components 
• Inspection: Check all components and report any missing or damaged items within 24 hours to maintain warranty eligibility.

6. Installation Options

• Professional Installation Service (Recommended): Price Available on Request Includes full assembly and a 2-year warranty. Our team will arrive on the same day as delivery (Mainland England; other areas quoted separately).
• Self-Assembly (Flat-Pack): A detailed manual is provided. Suitable for an experienced carpenter (1–3 days). Includes a 1-year warranty.
• Electrical Connection: Must be carried out by a qualified electrician. A 4.5 kW heater at 230V requires a dedicated 32A supply.

7. Finishing Touches & Safety Check

• Wood Treatment: Apply a breathable oil-based wood treatment to all interior and exterior timber (mandatory for warranty).
• Operation Check: Ensure doors, vents, and fittings operate smoothly.
• Warm-up Test: Perform a first warm-up; the sauna should reach approximately 80°C in about 30 minutes.

8. Enjoy Your Sauna & Ongoing Support

Your Woodchop Oval is ready! Enjoy the traditional Finnish heat, the unique oval airflow, and the durable Thermowood build.

• Note: Uncertified electrical work voids the warranty. This is a made-to-order product and is non-refundable once production commences.

BC45 Data Sheet

Electrical Supply Specification Woodchop Oval

⚠️ Mandatory Electrical Disclaimer

All electrical installations must be carried out by a qualified, Part P registered electrician in strict accordance with the current IET Wiring Regulations (BS 7671). The information provided below is based on the manufacturer’s technical guidelines. It is the responsibility of the installing electrician to verify site-specific requirements, including cable sizing based on the length of the run and local environmental conditions. Self-wiring or uncertified electrical work will void the product warranty and pose a significant safety risk.

1. Core Electrical Requirements

The Woodchop Oval features a professional Harvia electric heater. To reach the target 80°C operating temperature and ensure the longevity of the heating elements, a dedicated high-amperage circuit is required.

• Heater Output: 4.5 kW
• Power Supply: Single Phase 230V / 50Hz
• Amperage Draw: Approximately 19.6 Amps
• Supply Type: Dedicated 32A Circuit (Hardwired)

2. Distribution & Protection

To comply with safety standards for high-temperature wellness equipment:

• Dedicated Breaker: The sauna requires a dedicated 32A Type B MCB at the consumer unit.
• RCD Protection: The circuit must be protected by a 30mA Residual Current Device (RCD).
• Local Isolation: A double-pole, IP-rated rotary isolator switch must be installed within reach of the sauna (typically on the exterior rear or side wall) to allow for safe maintenance.

3. Cable Specification & Installation

• Cable Sizing: While 6mm² 3-core SWA (Steel Wire Armoured) is the standard recommendation for most domestic runs, your electrician must calculate the exact gauge required to prevent voltage drop over the specific distance of your run.
• Outdoor Routing: Any external cabling must be SWA, either buried to regulated depths or securely cleated to a permanent structure.
• Internal Heat Resistance: The final connection from the isolator into the sauna and to the heater terminals must use high-temperature resistant silicone cabling (typically provided within the Harvia heater box) to withstand the internal sauna environment.

4. Lighting & Control Tech

• LED Lighting: The Woodchop Oval includes a Remote Control Under-Seat LED system.
• Powering the Controller: Your electrician should coordinate the 12V transformer for the lighting with the main supply or via a secondary fused spur as per the site requirements.

5. Electrician’s Summary Table

Final Instruction for the Homeowner:

Please provide your electrician with the Harvia Manufacturer’s Manual included in your sauna kit immediately upon delivery. This contains the specific terminal wiring diagrams required for the final commissioning of the heater. Once the electrical installation is complete, ensure you receive a signed Electrical Installation Certificate (EIC) to validate your warranty.

Delivery & Installation Guide Woodchop Oval 2 Person Sauna

(Complete Kit with Full Glass Front)

1. Place Your Order

• Choose the Woodchop Oval 2 Person Sauna, supplied as a complete sauna kit. This model comes standard with a Full Glass Front for a panoramic, modern aesthetic.
• The kit includes the premium Harvia heater and essential accessories.
• Complete your order through our website. You will receive a confirmation email immediately with your order details and any potential next steps.
• To help ensure a smooth delivery, you are very welcome to send us a detailed video of your property. This allows us to check access for the delivery vehicle and unloading equipment. The delivery is kerbside delivery only.

2. Order Processing & Manufacturing

• Once your order is confirmed, production is scheduled.

• Your Woodchop Oval is handcrafted from premium Thermowood, selected for its durability and heat resistance. The sauna is supplied as a complete flat-pack kit, including:

• Precision-cut Thermowood cabin components (Oval profile).
• Standard Full Glass Front (Bronzed Safety Glass).
• High and Low Alder Wood benches and fittings.
• 4.5 kW Harvia electric heater and subvolcanic stones.
• Remote Control Under-Seat LED Lighting.
• Professional Katepal Roof finish.

• All components are carefully inspected and packed for dispatch, with extra protection for the full glass front panels.

3. Delivery Organisation – FREE Kerbside Delivery & Unloading

When your sauna is ready, we arrange FREE last-mile kerbside delivery, including unloading.

• What this means:

• Your sauna is delivered on a pallet to the nearest safe kerbside location.
• The delivery team will unload the pallet from the vehicle.
• Delivery is pre-scheduled, and you will be notified of the estimated date and time in advance.
• Please note: kerbside includes assistance with moving components beyond the kerbside or positioning the sauna on its base.

4. Pre-Installation Preparation

Before delivery, please ensure the installation site is ready:

• Foundation: A level, solid foundation capable of supporting approximately 1000 kg (total weight including occupants). A purpose-built solid concrete base (100-150mm thick) or reinforced decking is required.
• To avoid potential issues, do not place the base on a slope or in an area prone to water pooling.
• Clear access from the kerbside drop-off point to the installation area is vital for the large glass panels.

Electrical preparation (Please consult with your electrician in advance):

• As the 4.5kW Harvia heater is included, customers are strongly advised to consult a qualified electrician in advance.
• Typically, this will include:
• A dedicated 32A single-phase electrical supply.
• Correct cable sizing (SWA) and a 30mA RCD.
• A suitably rated isolator switch.

5. Delivery Day & Unloading

On the scheduled delivery day:

• Your sauna will arrive palletised, and the delivery team will unload it at the kerbside.
• You are responsible for moving the components, including the large glass front panels, from the kerbside to the installation area.
• Once unpacked:
• Check all components carefully.
• Report any missing or damaged items within 24 hours to maintain warranty eligibility.

6. Installation Options

• You may choose self-assembly or professional installation.

Professional Installation Service (Recommended):

• Price Available on Request.
• Our Installation team will arrive on the same day as your Woodchop Oval.
• Professional Installation includes a 2-year warranty.
• Service includes: Full assembly of the sauna build, including precision fitting of the Full Glass Front, and correct fitting of all internal components (no electrical hookup).
• Mainland UK coverage applies; certain areas may incur separate quotes.

Self-Assembly (Flat-Pack):

• A detailed assembly manual is provided. Assembly typically takes 1–3 days.
• Self-assembled saunas include a 1-year warranty.
• Electrical Connection: Must be carried out by a qualified electrician, ideally with sauna wiring experience, complying with UK electrical regulations (BS 7671).

7. Finishing Touches & Safety Check

Once the sauna is assembled:

• Timber Treatment: Apply an appropriate breathable oil-based wood treatment to all interior and exterior timber surfaces (mandatory for warranty validation).
• Check that the sauna is level and that the Full Glass Front door and vents operate smoothly.
• After electrical work is complete, perform a first warm-up test—the sauna should reach operating temperature (around 80°C) in approximately 30 minutes.

8. Enjoy Your Sauna & Ongoing Support

Your Woodchop Oval 2 Person Sauna is now ready to enjoy!

• Traditional Finnish Heat: Experience soft, consistent steam in a durable Thermowood environment with a panoramic view.
• Support: Our team is available for advice, replacement parts, and aftercare guidance.
• Important notes: Uncertified electrical work may void the warranty. This is a made-to-order sauna; once production has commenced, it is non-refundable.

Oasis Outdoor Sauna Range — Manufacturer's Warranty

This manufacturer's warranty is provided by Oasis Outdoor Living UK Ltd (the manufacturer). Balance Recovery is your authorised retailer for the Woodchop Outdoor Sauna range and your first point of contact for any warranty claim.

Every sauna in the Woodchop Outdoor Sauna range has been crafted from premium thermowood and timber to deliver exceptional performance, reliability and years of authentic sauna enjoyment. To reflect our confidence in the quality of every cabin, Oasis Outdoor Living UK Ltd provides the following manufacturer's warranty for saunas installed for private domestic use within the United Kingdom. This warranty applies across the sauna range and, where relevant, references your Harvia heater and control unit.

1 Year Warranty on the Timber & Cabin Structure

The timber cabin structure, supporting framework, benches, door and glazing frames are warranted by Oasis Outdoor Living UK Ltd against defects in materials or workmanship that affect the structural integrity of the sauna under normal residential use. Timber is a natural material: normal movement, expansion and contraction, colour change, resin bleed and weathering are inherent characteristics of the material and are not considered defects.

2 Year Warranty on the Harvia Heater & Control Unit

Your Harvia heater and control unit carry the Harvia manufacturer's warranty against defects in materials or workmanship for a period of 2 years. This cover is conditional on the heater being installed and connected by a qualified electrician in accordance with BS 7671 (the IET Wiring Regulations). Arranging this installation is the responsibility of the customer, and a valid Electrical Installation Certificate (EIC) may be required to support any warranty claim relating to the heater, control unit or electrical connection.

Warranty Registration

To receive the full benefits of this warranty, your sauna should be registered within 14 days of delivery. Failure to register within this period will reduce the timber and cabin structure warranty to the statutory minimum from the original date of delivery. Proof of purchase is required for all warranty claims. Please retain your Harvia documentation and your Electrical Installation Certificate (EIC), as these may be required to support a heater or electrical warranty claim.

Reporting Transit Damage

Any missing, damaged or incorrect parts should be reported to your authorised retailer within 3 days of delivery. Failure to report transit damage within this period may affect your entitlement to a warranty claim relating to those items.

Making a Warranty Claim

Please contact the authorised retailer from whom your sauna was purchased — Balance Recovery (contact@balancerecovery.co.uk). If you are unable to obtain assistance from your retailer, please contact:

Oasis Outdoor Living UK Ltd Unit 9 Albert Martin Business Park Kirkby Road Sutton-in-Ashfield Nottinghamshire NG17 1GZ

Warranty claims should be submitted within 30 days of discovering the fault and should include:

• Proof of purchase.
• Product serial number (or photograph of the product identification label) and, for heater claims, the Harvia model and serial number.
• A description of the fault.
• Photographs or videos showing the issue.
• Installation photographs where requested.
• For any heater, control unit or electrical claim, a copy of the Electrical Installation Certificate (EIC) confirming installation by a qualified electrician in accordance with BS 7671.

Oasis Outdoor Living UK Ltd reserves the right to inspect the product or request additional information before approving any warranty claim. Claims relating to the Harvia heater and control unit are assessed under the Harvia manufacturer's warranty. Where a warranty claim is accepted, Oasis Outdoor Living UK Ltd may authorise a repair or replacement of the defective component at its discretion. Customer-replaceable components may be supplied directly where appropriate. Replacement warranty parts are normally dispatched within 48 hours of an approved claim, subject to stock availability.

Where additional investigation is required, Oasis Outdoor Living UK Ltd reserves the right to appoint an authorised representative or independent inspector to assess the product. Travel or call-out charges may apply where the installation falls outside an authorised retailer's normal service area or where the reported fault is found not to be covered by this warranty.

Warranty Limitations

This warranty applies only to the original purchaser and only while the sauna remains installed at its original domestic installation address within the United Kingdom. The warranty period begins on the original date of delivery. The sauna must be installed, operated and maintained in accordance with the installation, operating and maintenance instructions supplied with the product.

This warranty does not cover defects, failures or damage resulting from:

1. Normal wear and tear, cosmetic ageing, fading or surface marks.
2. Natural timber movement, expansion, contraction, splitting, warping, resin bleed, colour change or weathering inherent to a natural material used outdoors.
3. Failure to treat, seal, oil or otherwise maintain the timber as recommended in the supplied instructions.
4. Improper installation, relocation or transportation.
5. Installation or electrical connection of the Harvia heater or control unit by anyone other than a qualified electrician working in accordance with BS 7671, or the absence of a valid Electrical Installation Certificate (EIC).
6. Misuse, abuse, negligence or accidental damage.
7. Commercial, rental or public use.
8. Failure to follow the installation, operating or maintenance instructions.
9. Exposure to extreme weather, standing water, flooding, freezing, power surges or other events beyond reasonable control.
10. Repairs or servicing carried out by anyone other than Oasis Outdoor Living UK Ltd, Harvia, or an authorised service representative.
11. Unauthorised alterations or modifications.
12. Continued use of the sauna or heater after a fault has become apparent.
13. The use of non-approved replacement parts or accessories.
14. Damage occurring during transportation by anyone other than Oasis Outdoor Living UK Ltd or an authorised retailer.

This warranty is limited to defects arising from manufacturing or material faults and does not include labour charges, transportation, crane hire, removal, reinstallation or consequential losses unless required by applicable law. Replacement components supplied under this warranty remain covered only for the unexpired balance of the original warranty period.

Genuine Parts & Accessories

To ensure optimum safety, reliability and long-term performance, only genuine replacement parts and Oasis Outdoor Living approved accessories should be used, and only genuine Harvia parts should be fitted to the Harvia heater and control unit. The use of non-approved replacement parts or accessories may invalidate this warranty where they are found to have contributed to the failure.

Service Commitment

Upon receipt of all required warranty information and supporting documentation, Oasis Outdoor Living UK Ltd aims to acknowledge warranty claims within two working days. Our experienced after-sales team will keep customers informed throughout the warranty process and work to resolve approved warranty claims as quickly as possible.

Consumer Rights

This manufacturer's warranty is provided in addition to, and does not affect, your statutory rights under the Consumer Rights Act 2015.

For genuine replacement parts, approved accessories or further assistance, please contact your authorised retailer, Balance Recovery (contact@balancerecovery.co.uk).

Oasis Outdoor Sauna Range — Returns & Refunds Policy

At Balance Recovery we want you to be completely happy with your purchase. If you change your mind, the following returns policy applies to our Woodchop Outdoor Sauna range. It is offered in addition to, and does not affect, your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

1. Your 14-Day Return Window

You may request a return within 14 days of receiving your sauna. To start a return, contact us at contact@balancerecovery.co.uk with your order number and details before sending anything back.

2. Condition & Packaging

To be eligible for a return, the product must be unused and unopened, in its original, undamaged packaging, with all components, timber panels, fittings, the Harvia heater, control unit and documentation included. Saunas that have been assembled, installed, treated, used, wired in, or removed from their original packaging cannot be returned under this change-of-mind policy (your statutory rights for faulty goods are unaffected — see section 6).

3. Return Shipping

You are responsible for the cost of returning the goods. We recommend using a tracked, insured service suitable for a large, heavy, palletised item, as the product remains your responsibility until it reaches our warehouse. Please retain your proof of postage.

4. Inspection on Return

Once your return arrives at our warehouse it will be inspected to confirm its condition. We aim to complete this inspection promptly and will keep you informed throughout.

5. Your Refund

• If, on inspection, the product is returned complete and undamaged in its original condition, we will issue a full refund.
• If any part of the product is found to be missing or damaged on inspection, the cost of replacing the affected part(s) will be deducted from your refund, and the remaining balance refunded to you.
• Refunds are issued to the original payment method once the inspection is complete.

6. Faulty, Damaged or Incorrect Goods

This change-of-mind policy is separate from your rights if goods arrive faulty, damaged in transit, or not as described. Any missing, damaged or incorrect parts should be reported promptly on delivery (please refer to the sauna range manufacturer's warranty for the reporting timeframe). Where goods are faulty or damaged in transit, you will not be charged for return shipping, and we will arrange repair, replacement or refund in accordance with your statutory rights.

7. How to Request a Return

Email contact@balancerecovery.co.uk with your order number, the item(s) you wish to return, and the reason. We will confirm the return address and next steps before you send anything back.

8. Your Statutory Rights

Nothing in this policy affects your statutory rights. Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose and as described; under the Consumer Contracts Regulations 2013 you have cancellation rights for most items bought at a distance. This policy is provided in addition to those rights.

BC45 Data Sheet