SaunaMed Luxury Cedar 2-Person Infrared Sauna — 2 Seater
1. Choose your model & place your order
- Select the SaunaMed Luxury Cedar 2-Person Sauna that fits your space and wellness goals. Add it to your basket and complete your purchase online.
- You will receive an order confirmation with your order details and reference number.
2. Order processing & preparation
- Once your payment is confirmed, your order is prepared for despatch. The sauna is inspected for quality and all components are verified.
- The unit is securely flat-packed for shipment, with accessories, hardware and the instruction manual included.
3. Delivery to your address
- Your sauna is delivered free to UK mainland addresses by a two-person team, by pre-arranged appointment.
- In-stock units are typically delivered within 3–5 working days. Please ensure someone is available to receive the delivery.
4. Receipt & inspection
- Inspect all packaging for visible damage on arrival. Open the boxes and check that all parts listed in the manual are present and undamaged.
- Contact customer support immediately if anything is missing or damaged, and keep all packaging until the sauna is fully assembled and working.
5. Installation
- The interlocking EZ™ panels click together with the supplied tools; most infrared cabins assemble in around 30 minutes with two people.
- A professional assembly service can be arranged on request at additional cost (quoted by location and site).
Requirements before installation: a level, dry floor strong enough to support the sauna's weight; access to a standard UK 13-amp socket; adequate clearance and ventilation around the unit; after assembly, test the heaters, digital controls, lighting and media system.
6. Warranty & aftercare
- Comes with a 5-year cabin guarantee and a 2-year electrical guarantee , covering manufacturing defects.
- Keep your proof of purchase for any future service or warranty claim.
7. Returns (if applicable)
- Returns may be possible if the sauna is unused, undamaged and in its original packaging, in line with our returns policy and your statutory rights.
- After inspection, any refund is issued in accordance with the return policy below.
8. Enjoy your wellness retreat
- Once installed, your cedar infrared sauna delivers a premium home wellness experience.
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Follow the care instructions: keep the wood clean, maintain ventilation and periodically inspect the electrical components.