Roca Olivia — 7-Person Commercial Overflow Spa (Hydrotherapy)

Specifications Roca Olivia

• Model: Roca Olivia commercial spa (with overflow).
• Manufacturer: Roca Pool-Spa (Poland/EU)
• Type: Commercial in-ground hydrotherapy spa, deck-level overflow
• Capacity: 7 Adults.
• Plan size: 299 × 248 cm
• Height: 111 cm ± 2 cm overall (≈ 91 cm water depth)
• Water: 2,100 L + 1,100 L balance tank
• Jets: 13 + air channels (174 massage points; 32-jet option)
• Shell: Reinforced acrylic on welded-aluminium frame, pre-plumbed
• Lighting: White LED (colour optional)
• Sanitation: Ozone standard (UV optional)
• Control: Balboa (bwa Wi-Fi optional)
• Heater/pumps (pack): 3 kW heater (opt. 6 kW); 2.0 kW hydromassage + 1.0 kW circulation pumps; 1.2 kW blower — confirm per pack
• Electrical: Hard-wired; 230 V single-phase (≈ 7.2 kW / 31.3 A) or 3-phase 400 V option (typical for commercial)
• Environment: Commercial
• Made in: Europe
• Warranty: 7-year shell + 2-year full
  

The Roca Olivia Commercial Spa Buying Guide

How It Works

A commercial overflow spa is a fitted, in-ground installation, so the journey runs from consultation through civils and plant to commissioning. Here's what to expect.

1. Consultation & Site Assessment: We review your project — intended use (hotel, gym, leisure, wellness), location, deck recess, plant-room space and electrical supply — and recommend the right Olivia configuration (overflow gutter, jet count, heater/pump pack, ozone/UV, lighting and controls). CAD line drawings are provided for your designer/installer.
2. Specification & Order: We confirm the equipment pack (heater output, pumps, blower, filtration), sanitation, lighting and Balboa control (with or without Wi-Fi), then place your order and confirm lead time.
3. Civils, Plant Room & Electrical (by your team): Your contractors prepare a level, load-bearing base and the deck recess, build the plant room, and arrange the hard-wired electrical supply via a qualified electrician (SWA cable to a waterproof isolator, per Part P). We provide the drawings and specifications.
4. Delivery: The pre-plumbed shell and equipment are delivered to site (free UK delivery). Access, offloading and any craneage are planned in advance given the size and weight.
5. Installation & Commissioning: Professional installation sets and plumbs the shell, balance tank and plant, connects to the certified electrical supply, fills and balances the water, and commissions the control system. (We can arrange this service.)
6. Handover, First Use & Aftercare: Your team is briefed on operation, filtration cycles, sanitation and routine maintenance. With water balanced and the spa up to temperature, it's ready for guests. We're on hand for spares, servicing and support.

Roca Olivia Delivery & Installation

Delivery Free UK delivery of the pre-plumbed shell and equipment to your site. Given the size (299 × 248 cm) and weight of a commercial spa, delivery access, offloading and any craneage are planned with you in advance. Inspect the delivery on arrival and report any transit damage immediately.

Installation (commercial, in-ground) The Olivia is a fitted commercial installation, not a self-assembly tub. It requires a prepared base and deck recess, a plant room for the equipment pack, and a hard-wired electrical supply. Professional installation and commissioning are available and recommended — we'll quote based on your site, civils and plant requirements.

Electrical The spa is hard-wired by a qualified electrician. The standard configuration is 230 V single-phase (≈ 7.2 kW / 31.3 A); a 3-phase 400 V supply is the realistic specification for commercial use (and required if the second 3 kW heater is fitted). Under UK Building Regulations (Part P), the supply runs from the consumer unit in SWA cable to a waterproof rotary isolator. We'll confirm the exact load and supply for your chosen equipment pack.

Roca Pool-Spa Warranty — 7-Year Shell + 2-Year Full

The Roca Olivia is covered by the manufacturer's warranty:

Conditions & exclusions

• Cover requires compliant installation and hydraulics by authorised professionals, and correct ongoing maintenance.
• Excludes consumables (e.g. bulbs), corrosion/scaling/abrasion from poor maintenance, misuse, water above the maximum temperature, failure to use a thermal cover against sun, installation by non-authorised parties or use of non-original parts.
• Keep your proof of purchase and installation/commissioning records. (Confirm full terms against the supplier's UK warranty statement before publishing.)

Returns and Refunds Policy

As a UK-supplied product, the Roca Olivia is covered by your standard statutory rights.

1. Your Statutory Rights

• Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose and as described. Faulty or misdescribed goods are covered accordingly.
• Where the Consumer Contracts Regulations 2013 apply, a 14-day cancellation right may be available for standard (non-bespoke) orders. As commercial spas are often specified/built to a project's equipment pack, please confirm the cancellation position with us before ordering.

2. Inspection on Delivery

• Inspect your delivery on arrival and note any visible damage on the delivery paperwork. Report any transit damage to contact@balancerecovery.co.uk within 48 hours with photographs.

3. Faults & Defects

• Manufacturing faults are handled under the warranty above and your statutory rights. Contact our team and we'll coordinate inspection, repair or replacement.

4. Bespoke / Commissioned Configurations

• Project-specific equipment packs and installed commercial spas may be treated as bespoke; we'll confirm the returns/cancellation terms for your specific order at the point of sale.

5. Contact

• Email contact@balancerecovery.co.uk — we aim to respond within one business day.