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Insignia Signature 12kW Commercial Steam Generator Set — Premium Collection

£3,141.00
12kW Commercial Steam Generator
Auto Twin Descaler
3-Phase Supply Required (380–415V)
Sized for Steam Rooms of 11–14 m³
Two-Man Delivery
Free UK Delivery

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  • Product Description
  • Specifications
  • Buying Guide
  • Delivery & Installation
  • Warranty
  • Return Policy
  • Resources
Product Description -

Insignia Signature 12kW Commercial Steam Generator Set — Premium Collection

The Insignia Signature 12kW Commercial Steam Generator Set is a complete premium kit for a commercial steam room — spas, gyms, health clubs, hotels and wellness facilities. It's the generator that produces the steam, supplied with the lighting, control, water-treatment and auto-descaling components for a busy, low-maintenance installation. With 12kW of output it suits steam rooms of around 11–14 m³.

The Signature generator is built from stainless steel inside and out and uses Sectional Heating Technology — six 2 kW heating elements fire together for a fast start, then stage down to hold temperature efficiently. A waterproof digital touch-control panel runs temperature, run time, humidity and lighting, with a commercial Fast-Steam mode (80 °C) standby, steam in seconds, energy-saving 30-minute auto-revert) and an SOS emergency alarm. Automatic fill, top-up and drain, plus overheat and low-water protection, keep operation safe. For commercial duty the set adds an Auto Twin Descaler with automatic timer, six colour-changing LED lights, a water-treatment cartridge, a stainless-steel steam nozzle and an aluminium caution sign.

As a 12kW unit it must be connected to a 3-phase (380–415V) supply by a qualified electrician — it will not run on a standard single-phase circuit. It is delivered two-man kerbside with free UK delivery; professional installation is available, or it can be fitted by your own qualified trades. (The same generator switches between domestic and commercial modes.)

Technical Specifications

  • Model: Signature 12kW Commercial Steam Generator Set — Premium (SKU T12-COM-B)
  • Brand: Insignia
  • Power: 12 kW
  • Supply: 3-phase 380–415V only
  • Current: 18.2 A 
  • Elements: 6 × 2 kW 
  • Breaker: 17.5 A (installer to confirm to BS 7671; RCD required)
  • Room volume: 11–14 m³
  • Generator size: 475 × 185 × 450 mm
  • Build: stainless steel
  • Control: waterproof touch panel + commercial fast-steam mode + SOS alarm 
  • Descaling: Auto Twin Descaler (timer)
  • Lighting: 6 chromotherapy LEDs
  • Water: cold ½" feed via cartridge (max ~8 bar); ¾" drain
  • Steam outlet: one ¾", copper/stainless pipe only
  • Delivery: two-man kerbside, free UK delivery; installation available or own fitter
  • Warranty: 12 months (→ 2 years with approved water processor)

Safety & Usage Guidance

Steam rooms are for healthy adults only. Display the caution sign and observe the following (per Insignia's safety guidance):

  • Never allow children to use the steam function — this is for adults only, and never leave children unattended near the steam room.
  • Do not use the steam room if you are pregnant, have a heart condition, or have low or high blood pressure. If unsure, consult a GP before use.
  • Consult a GP before use if you have any underlying health condition that could be aggravated, or if you take any medication (especially with drowsy side-effects).
  • Exit immediately if you feel dizzy, faint or short of breath, and consult a GP if symptoms develop.
  • Never use the steam room after alcohol or other substances.
  • Be aware of the steam-outlet position — never sit in close proximity to it.
  • Proper ventilation is recommended. Always turn the power and water supply off after use.
Specifications +

Specifications

Specification Parameter Detail
Model Signature 12kW Commercial Steam Generator Set — Premium (SKU T12-COM-B)
Brand Insignia
Power Output 12 kW
Power Supply 3-phase 380–415V only
Electrical Current 18.2 A
Heating Elements 6 × 2 kW
Breaker Requirement 17.5 A (installer to confirm to BS 7671; RCD required)
Sized Room Volume 11–14 m³
Generator Dimensions 475 × 185 × 450 mm
Build & Materials Stainless steel
Control System Waterproof touch panel + commercial fast-steam mode + SOS alarm
Descaling System Auto Twin Descaler (timer)
Lighting 6 chromotherapy LEDs
Water Supply & Drain Cold ½" feed via cartridge (max ~8 bar); ¾" drain
Steam Outlet One ¾" (copper/stainless pipe only)
Delivery Options Two-man kerbside, free UK delivery (installation available or own fitter)
Warranty 12 months (extends to 2 years with approved water processor)
Buying Guide +

The Insignia Commercial Steam Generator Buying Guide

1. Size the generator to your room Steam generators are matched to room volume (m³). Insignia's Signature range:

Model

Phase

Suitable Room Volume

7.5 kW

Single or 3-phase

6.5 – 9 m³

10.5 kW

3-phase only

9 – 12 m³

12 kW (this set)

3-phase only

11 – 14 m³

15 kW

3-phase only

13 – 18 m³

18 kW

3-phase only

16 – 22 m³

In commercial rooms — high ceilings, heavy tiling or stone, frequent door use — heat loss is higher, so size up if your room is near the top of a band.

2. Check your electrical supply (important) This 12kW model is 3-phase (380–415V) only — it cannot run on single-phase. You'll need a qualified electrician to provide a 3-phase circuit with an RCD and isolator.

3. Plan water, drainage and the generator location The generator needs a cold-water feed and a drain, and should sit in a dry, ventilated plant area within a short pipe run of the steam room. Steam and drain pipes must be copper or stainless steel (never plastic).

4. Why the Premium (commercial) set On top of the generator, this set includes an Auto Twin Descaler (low-maintenance for busy venues), a commercial fast-steam mode, an SOS alarm, six LED lights and a caution sign. Stepping up to Platinum adds salt therapy, aromatherapy and an exhaust system; the Starter omits the descaler.

5. Delivery & installation Delivered two-man kerbside with free UK delivery. Professional installation is available, or install with your own qualified trades.

Delivery & Installation +

Delivery & Installation

Delivery Free UK delivery, two-man kerbside. Check the contents on arrival against the included-items list and report any transit damage immediately.

Installation (professional available, or your own fitter) The set is supplied for installation into a prepared steam-room enclosure. The generator is mounted in a dry, ventilated plant area within pipe reach of the room; the steam nozzle, descaler, LED lights and control panel are fitted, and the unit is connected to water, drain and power and commissioned. Professional installation is available, or your own qualified trades can install it.

Electrical (must read — 3-phase only) This 12kW generator is hard-wired to a 3-phase 380–415V supply by a qualified electrician — it cannot run on single-phase. Key requirements (per the install manual):

  • A 5-core supply to the generator terminals (L1/L2/L3, neutral, earth); minimum live/neutral 4.0 mm², earth 2.5 mm² — the electrician will size to the load and to BS 7671.
  • An RCD must be fitted on the supply, plus a means of isolation (the controller's on/off does not cut the mains).
  • All work to comply with Part P and local/national wiring regulations, by a competent electrician.

Water & drainage A cold-water feed only (½", through the treatment cartridge and a flexible stainless hose; fit a pressure-reducing valve if supply pressure exceeds ~8 bar) and a ¾" drain (copper/stainless, downward gradient to waste). No water pump is required.

Warranty +

Manufacturer's Warranty

The Insignia Signature steam generator comes with a 12-month warranty as standard, which upgrades to two years with the additional purchase and installation of an approved Insignia water processor/filter.

Insignia also publishes a component-level warranty schedule with enhanced terms when an automatic descaling system is fitted. As this commercial Premium set includes an Auto Twin Descaler, the enhanced terms below may apply — we'll confirm the exact position for your order.

Component

With Auto-Descaler

Without

Controller

2 years

2 years

Heating element

2 years

1 year

Steam generator body

5 years

1 year

Water-level / temperature sensor

2 years

1 year

Control box / drain valve

1 year

1 year

LED lights

1 year

1 year

Condition

  • Cover requires correct installation by competent trades, use of a cold-water supply, and regular descaling/maintenance (frequent for commercial use).
  • Excludes scale damage from missed maintenance, misuse, and non-original parts.
  • Register your warranty and keep your proof of purchase. Full terms: insigniashowers.com/warranty-terms.

We'll confirm whether the included Auto Twin Descaler qualifies 

Return Policy +

Returns and Refunds Policy

As a UK-supplied product, this steam generator set is covered by your standard statutory rights.

1. Your Statutory Rights

  • Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose and as described.

  • Where the Consumer Contracts Regulations 2013 apply, a 14-day cancellation right is available for unused, uninstalled goods in their original packaging (business-to-business orders may differ — confirm at point of sale).

2. Before You Install

  • Confirm your 3-phase supply and room size before installing. Returns cannot be accepted once installation/commissioning has begun.

3. Inspection on Delivery

  • Inspect your delivery on arrival and report any transit damage to contact@balancerecovery.co.uk within 48 hours with photographs.

4. Faults & Defects

  • Manufacturing faults are handled under the warranty above and your statutory rights — contact our team and we'll coordinate inspection, repair or replacement.

5. Contact

  • Email contact@balancerecovery.co.uk — we aim to respond within one business day.

Resources +

Installation & User Manual (Signature 12kW)

Steam Generator Sizing Calculator

Product Overview

Insignia Signature 12kW Commercial Steam Generator — The Complete Premium Set

The Insignia Signature 12kW Commercial Steam Generator Set is a complete, premium steam kit built for commercial environments — spas, gyms, health clubs, hotels and wellness facilities. It's the generator that turns a tiled or sealed enclosure into a working steam room, supplied with the lighting, control, water-treatment and auto-descaling components for a busy, low-maintenance installation. It heats steam rooms of around 11–14 m³. At its heart is a stainless-steel steam generator (inside and out) with Sectional Heating Technology for a fast start, a waterproof digital touch-control panel, and automatic water management with overheat and low-water protection. For commercial use it adds an Auto Twin Descaler with automatic timer, a Commercial Fast-Steam mode (rapid steam with an energy-saving auto-revert) and an SOS emergency alarm, plus six chromotherapy LED lights, a water-treatment cartridge, a stainless-steel steam nozzle and an aluminium caution sign. As a 12kW unit it must be wired to a 3-phase (380–415V) supply by a qualified electrician — it cannot run on a standard single-phase supply. Delivered two-man kerbside with free UK delivery; professional installation is available, or it can be installed by your own qualified trades.

Why Choose Insignia Signature 12kW Commercial Steam Generator Set?

A complete commercial steam kit — built for constant, low-maintenance use

A Complete Commercial Premium Set

More than a bare generator: the set adds the auto descaler, commercial fast-steam button, caution sign, six LED lights, water-treatment cartridge, steam nozzle, control panel and control box.

Low-Maintenance Auto Descaling

An Auto Twin Descaler with automatic timer keeps descaling on schedule — important for busy venues with frequent use and harder water.

12kW for Larger Commercial Rooms

At 12kW it heats steam rooms of around 11–14 m³ — suited to busier, larger commercial steam rooms.

Fast, Efficient Commercial Steam

Sectional Heating Technology plus the Commercial Fast-Steam mode deliver rapid steam and an energy-saving 30-minute auto-revert if it's left on.

A Premium Wellness Amenity

A well-run steam room is a genuine draw for guests and members — supporting memberships, dwell time and a premium wellness offer.

UK-Supplied with Warranty & Support

Supplied in the UK with a manufacturer warranty (12 months, upgradeable to 2 years with an approved water processor) and UK back-up.

Wellness Benefits

Why a steam room is a draw for commercial wellness spaces

Relaxation & Stress Relief for Guests

Warm, humid steam is a simple, time-honoured way for adults to relax and unwind — a sought-after amenity in spas and clubs.

A Soothing Warm-Steam Ritual

Many people find warm steam comforting and pleasant for breathing and a sense of "clearing the head".

Post-Workout & Post-Pool Recovery

A warm steam session is a popular way for members to relax tired muscles after the gym, a class or a swim.

Chromotherapy Mood Lighting

Six colour-changing LEDs let venues set a calming or uplifting colour mood for the steam room.

A Premium Guest Experience

A steam room rounds out a wellness suite alongside saunas and pools, elevating the overall guest experience.

Membership & Revenue Draw

A reliable, premium steam room is a genuine attraction that supports retention, room rates and dwell time.

Premium Features

Signature 12kW Commercial Performance Features

Stainless-Steel Generator

Stainless-steel construction inside and out for durability against constant heat and moisture in commercial use.

Sectional Heating + Commercial Fast-Steam Mode

Six 2 kW heating elements for a rapid heat-up, plus a commercial fast-steam mode (≈80 °C standby, steam in seconds) with an energy-saving 30-minute auto-revert.

Auto Twin Descaler (Automatic Timer)

Keeps descaling on schedule automatically — essential low-maintenance kit for busy venues.

6 Chromotherapy LED Lights

Fully waterproof colour-changing LEDs with fixed or scrolling modes and a memory function.

Waterproof Touch-Control Panel + SOS Alarm

A waterproof touch panel controls temperature, run time, humidity and lighting; a commercial SOS emergency alarm is included.

Automatic Water Management & Protection

Auto-fill, automatic water top-up during use and auto-drain, plus overheat and low-water-level protection.

What's Included?

Everything You Need for a Professional Steam Setup

Insignia Signature 12kW Steam Generator (stainless steel)

Auto Twin Descaler with automatic timer

6 colour-changing (chromotherapy) LED lights

Water-Treatment Cartridge (scale reducer)

Stainless-Steel Steam Nozzle / outlet

Commercial Fast "Mode" Button

Step-by-Step Instructions

From Order to First Steam in 6 Steps

Size Your Steam Room

Confirm your room volume (this 12kW unit suits ~11–14 m³). Commercial rooms with high ceilings, heavy tiling or frequent door use lose heat faster and may need a larger unit.

Confirm Specification & Order

Check you have (or can install) a 3-phase 380–415V supply and a cold-water feed and drain near the generator location, then order.

Prepare the Services

A qualified electrician runs the 3-phase supply (with RCD and isolator); a plumber provides the cold-water feed and drain. The generator sits in a dry, ventilated plant area within pipe reach of the room.

Delivery

Your set is delivered two-man kerbside (free UK delivery). Check the contents on arrival and report any transit damage immediately.

Installation & Commissioning

The generator is plumbed and wired, the steam nozzle, descaler, LEDs and control panel fitted, and the system commissioned. Professional installation is available, or use your own qualified trades.

First Steam

Set the commercial mode, temperature and time on the touch panel. Display the caution sign and follow the Safety & Usage guidance.

Build Overview

Technical Specifcations

SpecificationDetails
ModelInsignia Signature 12kW Commercial Steam Generator Set — Premium Collection (SKU T12-COM-B)
ManufacturerInsignia
TypeCommercial electric steam generator (steam-room boiler + premium kit)
Power Output12 kW
Electrical Supply3-phase 380–415 V only (50/60 Hz) — cannot run single-phase
Rated Current18.2 A (3-phase)
Heating Elements6 × 2 kW (Sectional Heating Technology)
Circuit / Breaker17.5 A (per Insignia; installer to confirm protective device to BS 7671); RCD required
Cable (minimum)Live/neutral ≥ 4.0 mm², earth ≥ 2.5 mm² (5-core) — electrician to size to load and BS 7671
Suitable Room Volume11–14 m³ (see sizing guidance)
Generator Dimensions475 × 185 × 450 mm (L × W × H)
ConstructionStainless steel (inside and out)
ControlWaterproof digital touch panel; commercial fast-steam mode; SOS emergency alarm
DescalingAuto Twin Descaler with automatic timer (included)
Lighting6 colour-changing (chromotherapy) LED lights
Water SupplyCold feed only, ½" via treatment cartridge + flexible stainless hose; max ~8 bar (fit PRV if higher)
Drain¾" copper/stainless to waste, downward gradient (water > 100 °C)
Steam OutletOne ¾" outlet; copper/stainless steam pipe only (never plastic); short runs, minimal bends
Water ManagementAuto-fill, auto top-up, auto-drain; overheat & low-water protection
DeliveryTwo-man kerbside (free UK delivery); installation available or own fitter
Warranty12 months; upgrades to 2 years with an approved water processor (see Warranty)

Technical Notes

Frequently Asked Questions

Is the 12kW steam generator single-phase or 3-phase?
What size steam room does a 12kW generator suit?
What's included in the Commercial Premium set?
How is the Commercial set different from the Domestic one?
What maintenance does it need?
Can my own contractor install it?
What warranty does it carry?
Is a steam room safe — who shouldn't use one?

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