Balance Recovery Aurora Outdoor Sauna — 4-6 Person Thermowood Cabin

Balance Recovery Aurora Outdoor Sauna Specifications

Balance Recovery Aurora Outdoor Sauna — 4–6 Person Cabin

Who it's for & sizing. The Aurora suits households and groups that want a design-led, year-round garden sauna with room to share. Its single steam room and facing two-tier benches are sized for 4–6 people allow space around the external footprint of approximately 300 × 240 cm for clearance, ventilation and safe access, plus room to prepare a firm, level base.

1. Place your order

Choose your Aurora and complete your order; you will receive a confirmation with your order details and reference number. The estimated delivery time is typically 6–8 weeks. You are welcome to send us a short video or photos of your access route in advance, as the Aurora is delivered kerbside.

2. Order processing & manufacturing

Each Aurora is handcrafted to order from premium Thermowood and shipped as a palletised flat-pack complete kit. Your kit includes the cabin components, curved shingle roof covering, full-height glazed front and glass door, two-tier benches, signature juniper log-end detailing, RGB LED lighting, the Harvia Cilindro PC90 9kW heater with sauna stones, 2× headrests, and a bucket, ladle & thermometer set, together with fixings and the illustrated assembly manual.

3. Delivery organisation – FREE kerbside delivery & unloading

Your Aurora is delivered on a pallet with free kerbside delivery and unloading included. The delivery team unloads the pallet from the vehicle to the nearest safe kerbside point at your property, with the date and time confirmed in advance. Kerbside delivery does not include moving components beyond the kerbside or positioning the sauna on its base.

4. Pre-installation preparation

Prepare a level, solid foundation able to support the assembled cabin (build weight approx. 850 kg) — for example a concrete pad or suitably-bearing slabs — with clearance and ventilation around the unit. Arrange a dedicated single-phase electrical supply for the heater, with correct cable sizing and a suitably-rated isolator, ready for a qualified electrician (see the Electrical Supply tab).

5. Delivery day & unloading

On delivery day the team unloads the pallet at the kerbside. You are responsible for moving the components from the kerbside to the installation area and positioning them on the prepared base. Please inspect everything on arrival and report any missing or damaged items within 24 hours.

6. Installation options

The Aurora is supplied as a complete flat-pack kit for self-assembly, typically a 1–3 day job for two people using the illustrated manual. Alternatively, choose our professional installation service at a fixed price of £[CONFIRM] + VAT, covering mainland UK (England); surcharges apply to certain outlying areas. Electrical connection is not included and must be completed by a qualified electrician.

7. Finishing touches & safety check

Once assembled, treat the timber inside and out with an appropriate breathable, oil-based wood treatment — this is mandatory to validate your warranty. Complete the electrical connection with a qualified electrician, then run a first warm-up to around 80 °C to check the heater and lighting before your first session.

8. Enjoy your sauna & ongoing support

Your Aurora is ready to deliver a premium outdoor wellness experience for up to six people. Professionally installed saunas carry a 2-year warranty; self-assembled saunas include a 1-year warranty (provided all installation and finishing guidelines are followed). As a made-to-order item it is non-refundable once production begins — please see the Return & Refund Policy tab. Our UK team is on hand for ongoing support and aftercare.

Balance Recovery Aurora Outdoor Sauna Heater Information

The Balance Recovery Aurora is supplied with a Harvia heater included as standard, matched to the cabin and supplied with sauna stones. Because the Aurora is a large, fully glazed-front cabin — and glass loses more heat than a solid timber wall — it is fitted with a heater from the top of the range to ensure a fast, even heat-up.

Harvia Cilindro PC90 (9 kW)

The Aurora comes with a Harvia Cilindro PC90 9kW electric heater — a floor-standing cylindrical stainless-steel column packed with sauna stones — an ideal and well-matched choice for a cabin of this size and glazing. It offers reliable, even performance while remaining efficient for the Aurora's volume.

With a heating range suited to larger cabins, the Cilindro PC90 is perfectly sized for the Aurora's glazed steam room of approximately 8.5 m³. For a full-glass front, the 9kW output strikes an excellent balance between heat-up time and efficiency, giving a clean, thermostat-controlled dry heat.

We strongly recommend consulting a qualified electrician before your sauna arrives to ensure the electrical supply, cable sizing and isolator meet requirements (see the Electrical Supply tab). All Harvia Cilindro 90 heaters are supplied with stones included.

The Balance Recovery Aurora Outdoor Sauna Electrical Supply

The electrical supply required will depend on the kW rating of your sauna heater. The Aurora is supplied with a Harvia Cilindro PC90 9kW heater, and we strongly recommend consulting a qualified electrician before any installation.

Typically, a dedicated supply is required — similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using: Watts ÷ Volts = Amps.

For example: a 9kW (9000W) heater ÷ 230V = approximately 40 Amps.

Cable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician's judgment. We strongly advise that installation is carried out by a fully qualified electrician using a dedicated single-phase supply, correct cable sizing and a suitably-rated isolator switch, and that all work complies with current wiring regulations (e.g. BS 7671 in the UK). Completing the installation correctly also helps maintain your warranty protection.

The Aurora's Harvia Cilindro PC90 9kW heater is supplied with stones included and is connected on a dedicated circuit by a qualified electrician.

The Balance Recovery Aurora includes FREE kerbside delivery with unloading as standard across mainland UK (England).

1. Delivery – FREE kerbside delivery & unloading

What this includes:

• Delivery of your sauna on a pallet to the nearest safe kerbside point at your property
• Unloading of the pallet from the delivery vehicle by the delivery team
• Delivery scheduled in advance with a confirmed date and time

The Aurora ships flat-pack as a palletised complete kit, so no crane or HIAB is required. Please note: kerbside delivery does not include moving components beyond the kerbside, through your property, or positioning the sauna on its base — you move the flat-packed components from the kerb to your prepared base. To help ensure a smooth delivery, you are welcome to send a detailed video or photos of your property and access routes in advance.

Production lead time: 6–8 Weeks. Delivery times quoted are estimates; in the event of any unexpected delay, our team will contact you promptly with an update.

2. Installation options

The Aurora is supplied as a complete flat-pack kit, including the Harvia Cilindro PC90 9kW heater and essential accessories. Choose self-assembly or our professional installation service.

3. Professional installation service

Available nationwide at a fixed price. Coverage: Mainland UK (England). Additional charges apply for the Channel Islands, Ireland, certain parts of Scotland and Wales, the Isle of Wight and Guernsey. The service includes full on-site assembly, fitting of internal components and final structural checks, leaving the sauna ready for electrical connection. Electrical connection is not included and must be completed by a qualified electrician.

4. Self-assembly

A detailed assembly manual is included, with components supplied in clearly labelled sections. Typical assembly time is 1–3 days with two people.

5. Electrical requirements

The heater is included in the kit. Consult a qualified electrician for a dedicated single-phase supply, correct cable sizing and a suitably-rated isolator, in compliance with BS 7671 (see the Electrical Supply tab).

6. Important notes

Prepare a level, solid base before delivery. Report any missing or damaged items within 24 hours of delivery. Uncertified electrical work may void your warranty.

Warranty OF Balance Recovery Aurora Outdoor Sauna 

All Balance Recovery saunas are covered by a comprehensive manufacturer's warranty. The warranty is valid for:

• 2 years from the date of handover for professionally installed saunas
• 1 year for self-assembled saunas, provided all installation and finishing guidelines are followed

1. Important care instructions

Immediately after assembly, you must treat the timber inside and out with a breathable, oil-based wood treatment. This step is mandatory to validate your warranty and protects the Thermowood against moisture and the elements.

2. Reporting missing or defective parts

Inspect your delivery on arrival. Photograph any missing or defective parts and email contact@balancerecovery.co.uk within 24 hours of delivery.

3. Installation surface

The sauna must be installed on a level, pre-prepared foundation able to bear its weight.

4. Warranty coverage

Cover applies as above (2 years professionally installed / 1 year self-assembled) against structural and manufacturing defects, and to missing components reported within the stated time. Electrical components, including the heater, are covered by their individual manufacturer warranties.

5. Warranty exclusions

The warranty does not cover assembly errors, improper storage, transport damage, incorrect installation, lack of finishing/treatment, the natural characteristics and movement of real timber, glass, or damage from external factors.

6. Conditions that invalidate the warranty

Failure to inspect on delivery, installing known faulty parts, or providing incorrect or incomplete information may invalidate the warranty.

Balance Recovery Aurora Outdoor Sauna Return Policy

Returns and Refunds Policy for Made-to-Order Saunas. Each Balance Recovery sauna is custom-built to order and cannot be resold or restocked, so we are unable to offer returns or refunds once production has begun.

• Non-returnable items: once production commences, we cannot accept cancellations, returns or refunds unless the product arrives defective or damaged.
• Damaged or faulty products: please notify us within 48 hours of delivery. We will arrange repair, replacement or refund at our assessment.
• Right to cancel (before fabrication): you may cancel before fabrication begins, subject to an administrative fee.
• Consumer Rights Act 2015: we comply fully with your statutory rights. As bespoke, made-to-order items, our saunas are exempt from the standard 14-day cancellation period under the Consumer Contracts Regulations 2013; your rights are retained if the item is faulty.

To discuss a return or report a fault, please contact us at contact@balancerecovery.co.uk.

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