Viking Industrier Nordic Ice Bath Spruce Edition (1 - 2 Person)

• Capacity: 1-2 Persons
• Timber: Spruce
• Shape: Round
• Diameter: 1165 mm
• Total Height: 1098 mm
• Wall Height: 1045 mm
• Floor Thickness: 38 mm
• Wall Thickness: 38 mm
• External Dimensions: 1460 x 1349 mm
• Size of Assembled Cargo: 1400 x 1400 x 1250 mm
• Size of Pallet KIT: 1400 x 1200 x 600 mm
• Weight: 150 kg
• Warranty: 2 Years (excluding Electrical Equipment)

Viking Industrier Cold Tub (Spruce) - How It Works: From Order to Installation

This step-by-step guide explains exactly what happens from the moment you place your order to the completion of your cold tub installation.

1. Place Your Order

• Select the Viking Industrier Cold Tub (Spruce) and any optional upgrades or accessories.
• Provide your delivery details at checkout, and you’ll receive an order confirmation email outlining your purchase and next steps.
• Since this is a large, heavy, palletised product, we may request photos or a short video of the access route and placement area to ensure the delivery vehicle can safely reach your property.

Please note:

• Unloading is not included in the delivery price.
• The tub arrives kerbside, and it is the customer’s responsibility to move the components from where the kerbside pallet is to the installation area.

2. Order Processing

• Once your order is confirmed, it is passed to the manufacturer for dispatch.
• Each Viking cold tub is crafted from high-quality spruce and undergoes quality checks before shipping.
• The product is then securely palletised and prepared for transport directly from the manufacturer to your location.

3. Delivery Arrangement

When your cold tub is ready, a kerbside delivery date will be scheduled.

You will receive notice of:

• Pickup of the tub in Lithuania
• When it has arrived at our freight terminal
• Expected delivery day.

4. Preparing for Delivery

Before your cold tub arrives:

• Ensure the installation area is level, solid, and ready (e.g., concrete, paving, decking, or another stable base).
• Clear access routes to allow safe movement of the tub from the kerbside to the installation area.
• Plan how you will fill and drain the tub (hose, drainage point, etc.).
• Review the assembly/installation guide if any minimal assembly is required.
• Because no electrical connection is required, preparation is straightforward.

5. Delivery & Inspection

On the day of delivery:

• The courier will deliver the pallet to the kerbside only.
• You are responsible for transporting it to the installation area.
• Inspect all components immediately.
• Report any missing or damaged items within 24 hours to ensure warranty support.

6. Installation

Setting up your Viking cold tub is simple:

• Move the tub to your final location.
• Ensure it sits on a flat, stable, weight-bearing surface.
• Fill the tub with cold water using a hose.
• Add ice as desired, or allow the water to chill naturally at its natural cold temperature.
• Check that the drainage outlet is easily accessible.
• No specialist trades or electrical work are required.

7. Final Steps & Aftercare

After installation:

• Apply breathable wood oil to the spruce exterior. This is recommended by the manufacturer.
• Ensure the tub is positioned securely and level.
• Familiarise yourself with general cleaning and maintenance guidance.
• Proper care helps protect the timber and ensures long product life.

8. Enjoy Your Cold Tub & Support

Your cold tub is now ready to use. Enjoy the benefits of cold water immersion:

• Reduced inflammation
• Enhanced recovery
• Improved energy and focus
• Strengthened resilience
• For support, missing parts, accessories, or assistance with unloading and installation, our team is always here to help.

This Cold Tub from Spruce is a non-electrical model, requiring no power supply. If you opt to add a water chiller, ensure access to a 13-amp outdoor socket fitted with a residual current device (RCD) for safety. Always follow local electrical regulations and consult a qualified electrician when integrating powered accessories.

Delivery

• Available both assembled and unassembled, the Viking Industrier Cold Tub from Spruce comes with comprehensive instructions, drawings, and maintenance recommendations.
• Delivery is to kerbside only; the item will be delivered to the nearest safe point at your property’s boundary.
• The customer is responsible for providing assistance, manpower, or additional equipment to move the tub from the kerbside drop-off to your desired installation location.
• For homes with restricted access or challenging delivery paths, we recommend arranging help in advance to avoid delays.
• We can arrange the unloading for an additional fee.

Assembly

The Viking Industrier Cold Tub is delivered as a kit with detailed assembly instructions. The assembly process is straightforward, allowing you to enjoy your new cold tub quickly.

Maintenance

Regular maintenance is essential to preserve the beauty and functionality of your cold tub.

Follow these tips:

• Inspect and impregnate wood every six months to maintain pristine quality.
• Use a mild soapy water solution to clean the benches and interior; avoid harsh chemicals.
• Regularly check and tighten stainless steel screws to ensure stability.
• Keep the tub covered when not in use to protect it from the elements.
• Drain and refill the tub periodically to maintain water quality.

At Balance Recovery, we are confident in the quality of the Viking Industrier products we offer. Therefore, we provide a 2-year guarantee on all items sold, with the exception of electrical or automatic equipment. Warranty terms for such equipment are determined by the manufacturer and provided separately.

If you encounter any technical or functional issues with your Viking Industrier product, please promptly submit a written complaint using our claims form. You can access the form by contacting us at contact@balancerecovery.co.uk. 

To help us quickly address your issue, please include the following in your claim:

• Detailed description of the issue: Clearly describe the problem and specify the affected parts of the product.
• Transport damage documentation: For claims related to damage during shipping, attach copies of the signed shipping documents.
• Photographs: Provide clear photos that illustrate the problem.
• Preferred solution: Let us know your preference for resolving the issue (repair, replacement, etc.).

Important Notes:

• This warranty may be voided if assembly instructions provided by Balance Recovery are not followed.
• Assembly should only be conducted by skilled personnel or those authorised by Balance Recovery.
• The warranty does not apply if the product is used for purposes other than its intended use or if our instructions are not followed.
• Balance Recovery is not responsible for issues arising from natural wear and tear, atmospheric influences, or failure to comply with product care instructions.

If your issue falls outside the scope of this warranty, we may still offer repair services at your expense. Rates and terms will be discussed and agreed upon separately. 

Returns and Refunds Policy for Made-to-Order Ice Baths

We take pride in delivering high-quality, made-to-order ice baths designed to meet your unique specifications. Because each ice bath is individually crafted, our returns and refund policy reflects the bespoke nature of these products.

Why Returns Are Limited for Made-to-Order Ice Baths

Each ice bath is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.

Please review all details of your order carefully before confirming, including dimensions, features, and finishes.

Our Policy in Detail

• Customisation Acknowledgement: By placing an order, you acknowledge that your ice bath is a bespoke product created to your specifications.
• Non-Returnable Items: Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.
• Damaged or Faulty Products: If your ice bath arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery. We will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.

Order Review & Cancellation

We strongly recommend verifying all measurements and customisation details before confirming your order.

• Right to Cancel (Before Fabrication): You may cancel your order before fabrication begins, subject to an administrative fee.
• Relevant Consumer Laws: This policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your ice bath fails to meet these standards, we will take appropriate action to resolve the issue.
• Consumer Contracts Regulations 2013: Bespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.

Contact Information

If you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.

Cold Tub from Spruce User Manual

Cold Tub from Spruce Assembly Instructions

Cold Tub from Spruce Painting Options

Cold Tub from Spruce Use & Maintenance

Viking Industrier Cold Tub Catalogue