BR 130 Thermowood Sauna (1–2 Person)

ULLA 130 Thermowood Garden Sauna 

Premium Outdoor Scandinavian Sauna (1–2 Person)

The ULLA 130 Thermowood Garden Sauna is a compact, high-performance outdoor sauna designed for 1–2 people who want a luxury home wellness experience. Crafted from durable, weather-resistant Thermowood, this modern Scandinavian sauna is designed for year-round use and exceptional longevity in the UK's conditions.

With its efficient 3.5 m³ internal volume, the ULLA 130 heats quickly, maintains stable temperatures, and delivers an authentic Finnish sauna experience in a small footprint. The clean Nordic design, natural timber interior, and large glass door create a bright, relaxing atmosphere that enhances any garden, patio, or terrace.

Perfect for homeowners looking to install a high-quality garden sauna, the ULLA 130 offers impressive heat performance, premium materials, and timeless Scandinavian aesthetics—all in a compact, space-saving design. Ideal for relaxation, stress relief, detoxification, and building a long-lasting wellness routine at home.

The Ulla 130 sauna is protected by a 2-year manufacturer’s warranty covering materials, structural components, and workmanship. This ensures your sauna performs as intended and provides long-term reliability from the date of delivery.

What the Warranty Covers:

Manufacturing defects in timber, thermowood exterior, interior components, benches, and glass

Structural faults or failures caused by defective materials or workmanship

Factory-related issues identified after delivery

What the Warranty Does Not Cover:

Normal ageing of wood or natural changes caused by outdoor exposure

Damage resulting from incorrect installation, improper electrical connection, or unsuitable foundation

Issues caused by neglect, misuse, or failure to follow care and maintenance guidelines

Unauthorised repairs, alterations, or modifications

Costs of removal, transport, or reinstallation, unless explicitly approved under warranty terms

Customer Responsibilities

To maintain warranty validity, customers must:

Ensure a qualified installer/electrician carries out the assembly and electrical connection.

Follow all usage, care, and maintenance recommendations.

Prepare a suitable base/foundation for the sauna before delivery.

Inspect the product on arrival and report any concerns promptly.

In the event of a warranty claim where parts or replacement components are supplied, the customer is responsible for settling any remaining balance on the order before warranty materials are dispatched. This ensures the warranty process can be completed smoothly and without delay.

Installation Services

Although installation is the customer’s responsibility, professional installation services are available upon request. Our team can handle:

Full assembly

Positioning and on-site setup

This service can be arranged at an additional cost for customers who prefer a complete turn-key solution.

How to Make a Warranty Claim:

If you believe you have a warranty-related issue:

Please contact us with your order details and a detailed description of the issue.

Provide supporting photos or videos where possible.

We will assess the issue and, if covered, arrange repair, replacement, or supply of parts.

Returns and Refunds Policy for Made-to-Order Saunas:

We take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.

Why Returns Are Limited for Made-to-Order Saunas:

Each sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.
Please review all details of your order carefully before confirming, including dimensions, features, and finishes.

Our Policy in Detail:
Customisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.


Non-Returnable Items: Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.


Damaged or Faulty Products:


If your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.


We will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.


Order Review: We strongly recommend verifying all measurements and customisation details before confirming your order.


Right to Cancel (Before Fabrication): You may cancel your order before fabrication begins, subject to an administrative fee.


Relevant Consumer Laws:
This policy is designed in accordance with UK consumer protection laws, including:
Consumer Rights Act 2015: Products must be of satisfactory quality, fit for purpose, and as described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.


Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:


Bespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases.


However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.


Contact Information:
If you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.

1. Place Your Order:

Choose the Ulla 130 and complete your order through our website, providing your delivery address. You will receive a confirmation email immediately with your order details, the estimated delivery timeframe, and any next steps.

Since this is a made-to-order product and a large one, please send us a detailed video of your home and the surrounding space where you would like the sauna to be delivered and placed. This allows us to confirm that the delivery truck and unloading equipment can safely access your property. We also ensure the sauna is placed in the correct location at delivery (kerbside) if you decide to hire our team to unload and place your product for you.

2. Order Processing & Manufacturing:

Once your order is confirmed, we schedule production of your sauna. The sauna is handcrafted from premium Nordic Spruce/Thermowood, chosen for its exceptional durability, visual appeal, and superior thermal performance. The sauna shell, benches, and other components are manufactured, inspected, and packed for dispatch.

3. Delivery Organisation:

When your unit is ready, we arrange for the delivery of the flat-pack components on a pallet to your address (kerbside). You will be notified of a delivery date and time, as well as any logistical requirements (e.g., an accessible driveway and unloading space).

We deliver your product straight from the manufacturer to your doorstep to minimise carbon emissions and avoid double shipping; therefore, unloading is not included in the delivery price. If you would like our team to assist with unloading, this service is available for an additional fee.

4. Pre‑Installation Preparation:

Before delivery, you should prepare the site:
Ensure the base is entirely level and strong enough to support the sauna’s weight (approx. 600 kg when empty) plus the occupants.

Clear the access route and delivery area so the pallet can be placed and components unloaded without obstruction.

Electrical preparation is your responsibility, and the preparation requirements may vary depending on the layout of your property. Arrange a qualified electrician ahead of time. The heater for this sauna typically ranges — for example, the standard 6 kW unit is recommended for a volume of 5.5 m³. It may require a dedicated supply (single‑ or three‑phase), correct cable sizing, and an isolator.

We also recommend that the electrician you appoint is present for the entirety of the last day (if it takes longer than a day to build/ if you DIY), especially if you have add-ons such as LED lights, thermostats, etc.

We have a dedicated section for each product called “Electrical Supply”, which can clarify any further questions you may have.

Review the assembly manual in advance (provided with your order) and ensure you have any required tools and workforce lined up if you are self-assembling the sauna yourself.

5. Delivery & Unloading:

On the scheduled delivery day, the pallet containing your sauna components will arrive. You will need to unload the pallet (either manually or via a pump truck/trolley, if available) and move the components to your designated base area. Once unpacked, check that all parts are present and undamaged. Report any missing or faulty components within 24 hours of delivery to preserve your warranty eligibility. As mentioned previously, we can arrange the unloading process for you, for an additional fee.

6. Installation / Assembly:

Professional Installation: If you opt for our installation service, our team of carpenters will assemble the sauna in one full day (for a stated cost starting at approximately £1,000 + VAT, depending on location).

Self‑assembly (flat‑pack): Follow the detailed instruction manual to assemble the sauna. If you’re handy, this task could take a few days; our team estimates that one week is typical, unless you have prior carpentry experience.
Ensure you use an isolator switch rated correctly for the application.

Ensure wiring and cable size comply with UK electrical regulations (such as BS 7671);

The heater draw for a 6 kW unit at 230 V single-phase is approximately 26 amps; if you opt for the 4.5 kW, this is approximately 19 Amps. Cable sizing and supply type can vary depending on the run length and phase.

Provide your electrician with the heater manufacturer’s manual in advance so they understand the wiring instructions and safe connection requirements.

7. Finishing Touches & Safety Check:

Once the sauna is assembled:
Immediately apply a breathable oil‑based finish to the interior and exterior wooden surfaces. This is mandatory for validating your warranty.

Check that the structure is level, doors and windows operate smoothly, and ventilation is installed as specified.

After your electrician has completed the wiring, perform a first warm‑up test — the sauna should reach its target temperature efficiently (e.g., ~80 °C).

Ensure that all electrical work is complete, safe, and that any required certifications or inspections have been obtained.

8. Enjoy Your Sauna & Support
Now you’re ready to relax! Step into your Balance Recovery sauna and enjoy the L-shaped bench layout, glass door feature, optional LED lighting, and the crafted interior.

Please Remember:
If you self‑assembled, your warranty is 1 year; this is a manufacturer's warranty on parts only.

Improper or uncertified electrical installations may void the warranty; therefore, all electrical work must be carried out by a qualified electrician. Please ensure that you send all the information regarding the sauna you are choosing, as well as any additional applicable details.

If any components are missing upon delivery, you must report them within 24 hours. For any assistance or replacement parts, our support team is ready to help.

Please review the Returns and Refunds Policy to understand how it applies to made-to-order products.