1. Consultation & Product Selection
Your journey begins with a personal consultation with the Sales Director of Balance Recovery and the CEO of KUUT.
During this dedicated session, you’ll discuss your space, lifestyle, and wellness goals to ensure the KUUT Electrical Outdoor Sauna M is the perfect fit for your home.
Together, we’ll cover everything from choosing the right model and layout to understanding installation, delivery, and maintenance — so you’ll feel confident and fully informed before placing your order.
2. Choosing and Ordering Your Sauna
Once you’ve chosen your KUUT sauna, your order is confirmed, and production begins.
Each unit is built to order, with an estimated lead time of around 8–10 weeks.
Throughout this process, the Balance Recovery team will stay in touch to help you prepare your site and plan for a smooth delivery and installation.
3. Built with Precision and Care
Every KUUT sauna is handcrafted using Nordic timber, tempered safety glass, and premium Finnish components.
The KUUT M is designed for those who want all the luxury of a larger model in a more compact size, comfortably seating up to three people.
Each unit is fully pre-assembled at the factory, ensuring outstanding build quality and minimal on-site setup once it arrives at your property.
4. Delivery to Your Home
Your sauna is delivered fully assembled and transported directly to your property by truck.
Before delivery, it’s essential to make sure you have clear access to the vehicle and a level, solid base ready for positioning.
Unloading and positioning are not included in the price.
Customers are responsible for arranging suitable unloading equipment, such as a forklift or crane, depending on the access available.
If you prefer a complete service, Balance Recovery can arrange unloading and positioning for an additional fee.
5. Preparing Your Site
Before your sauna arrives, please ensure your site is ready. This includes:
A stable, level foundation (such as concrete or paving) that can fully support the sauna’s weight.
Clear access for delivery and unloading equipment.
Enough space around the sauna for safe door operation and maintenance access.
Preparing your site in advance ensures quick, smooth, and hassle-free installation.
6. Electrical Supply and Connection
The KUUT Electrical Outdoor Sauna M features a high-performance Finnish Harvia Cilindro Plus electric heater with digital control, providing fast, even heating and precise temperature adjustment.
This system creates a clean, efficient, and authentic sauna experience without the need for wood or smoke.
The customer is responsible for all electrical wiring, cabling, and connections.
Balance Recovery and KUUT do not handle or arrange electrical work.
A qualified electrician must carry out the installation in full compliance with UK electrical safety regulations.
Your electrician will provide a dedicated power supply to ensure the sauna operates safely, providing reliable performance and complete peace of mind.
7. Installation and Setup
Once delivered and positioned on your prepared base, your electrician will connect the sauna to your mains power supply.
Because the KUUT M arrives fully pre-assembled, installation is fast and straightforward — it’s designed as a plug-and-play system, requiring minimal on-site work.
8. Using Your KUUT Sauna M
Once installed, using your KUUT sauna is effortless.
Set your desired temperature using the digital control panel, let the space heat up, and step inside to enjoy the gentle, even warmth. The compact yet spacious design, combined with soft lighting and smooth timber interiors, creates a calm, restorative atmosphere perfect for daily relaxation and recovery.
9. Aftercare & Maintenance
Your sauna is designed for long-term performance with minimal upkeep.
After each session, wipe down the benches and glass, and occasionally check the heater and stones to ensure everything remains clean and in good condition.
With regular care, your sauna will provide years of reliable use and comfort.
Please note the following are not included in the base price:
- Unloading and positioning of the sauna
- Foundation or base preparation
- Electrical wiring or connection work
- Crane or special lifting equipment (if required)
10. Your First Session
Once everything is in place and connected, switch on your sauna, let it reach your preferred temperature, and enjoy your first session of true Nordic relaxation.
From your personal consultation to your first moment of calm, the Balance Recovery and KUUT teams are here to make your experience smooth, professional, and perfectly tailored to you.