BR 90 Infrared Indoor Sauna

Carbon 90 Infrared Sauna – Premium Canadian Hemlock Wellness Cabin

Low-EMF Infrared Heating • Deep Recovery Benefits • Compact Luxury Design

Experience next-level home wellness with the Carbon 90 Infrared Sauna, a premium compact cabin crafted from Canadian Hemlock and engineered with advanced low-EMF carbon infrared heating technology. Designed for maximum comfort, efficiency, and therapeutic performance, the Carbon 90 provides a spa-quality infrared session from the privacy of your own home.

Built using high-grade, knot-free Canadian Hemlock, this sauna offers exceptional stability, a smooth and refined finish, and a naturally calming aroma. The intense, durable construction ensures long-term reliability, while the clean interior aesthetic creates the perfect environment for deep relaxation and recovery.

Inside, the Carbon 90 features a full suite of strategically positioned low-EMF carbon infrared panels. These panels deliver deep-penetrating, gentle heat that works beneath the skin to:

• Stimulate circulation
• Support natural detoxification
• Ease muscle tension and stiffness
• Reduce stress and promote deep relaxation
• Enhance post-workout recovery

The advanced heater layout ensures even infrared coverage throughout the cabin, immersing your body in consistent therapeutic warmth from every angle.

Operating efficiently on a standard 230–240V household supply, the Carbon 90 draws just 1690W, making it energy-efficient and cost-effective. A dedicated supply is recommended, and all electrical work must be confirmed or carried out by a qualified UK electrician to ensure full compliance with BS 7671 regulations.

The Carbon 90 Infrared Sauna is perfect for homes, lifestyle spaces, and wellness rooms. It combines modern design, premium materials, and powerful infrared performance to create an elevated wellness experience—right where you need it most.

Transform your daily routine with a sauna that delivers deep restorative warmth, improved recovery, and complete relaxation—all in a beautifully compact, Canadian Hemlock-crafted cabin.

Warranty Overview

We want every customer to feel confident in the quality of our saunas. Below is a clear explanation of the warranty coverage provided across all models, including what is included, what is excluded, and the process for making a claim.

Woodwork Warranty – 1 Year:

All saunas come with a 1-year warranty on woodwork for the original purchaser.

This covers:

Manufacturing defects

Material defects

Rot or incipient decay on the exterior wood that would make the sauna unusable

Please note:
This warranty does not cover natural surface changes such as mould, colour variation, or weathering that do not affect the structural integrity of the sauna.

Electrical & Heater Warranty – 1 Year

All electrical components, including:

Sauna heaters

Infrared units

A 1-year warranty, effective from the date of delivery, covers electronic controls.

Warranty Start Date

Your warranty begins on the date your sauna is delivered.
Your invoice or delivery confirmation supports this date.

Eligibility Requirements

To ensure your warranty remains valid, the following conditions must be met:

The product must be installed and used in accordance with the official installation instructions, user manual, and maintenance guidelines.

Installation instructions are included with the sauna and available online.

What the Warranty Does Not Cover:

The warranty does not apply in the following situations:

Use & Location

Public or rental saunas (unless agreed in writing)

Indoor-only saunas installed outdoors

Transport & Storage:

Damage caused by transport, improper storage, or incorrect construction

Storing an unassembled sauna for more than one year

Products stored in unsuitable environments (excessive humidity, extreme temperature swings, or temperatures above 120°C)

Improper Installation or Modification

Altered parts (drilled, sawn, modified, or disassembled)

Incorrectly assembled or improperly used saunas.

Repairs or modifications carried out by anyone other than the manufacturer or an authorised technician

Natural Wood Characteristics:

The following natural features are not considered defects:

Variations in wood grain or colour

Knots, minor cracks, or splits

Rough textures

Wood movement caused by changes in temperature or humidity

These natural characteristics do not affect the performance or durability of the sauna.

Normal Wear & Tear:

General cosmetic wear that results from regular use

Age-related changes that do not impact functionality

External Causes:

Damage caused by fire, flooding, vandalism, or other unforeseen events

How to Make a Warranty Claim:

If you experience an issue covered by the warranty:

Contact Balance Recovery, and we will file a warranty claim on your behalf with our manufacturer.

We will then advise on the next steps.

Returns and Refunds Policy for Made-to-Order Saunas:

We take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.

Why Returns Are Limited for Made-to-Order Saunas:

Each sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.
Please review all details of your order carefully before confirming, including dimensions, features, and finishes.

Our Policy in Detail:

Customisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.


Non-Returnable Items: Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.


Damaged or Faulty Products:


If your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.


We will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.


Order Review:

We strongly recommend verifying all measurements and customisation details before confirming your order.


Right to Cancel (Before Fabrication):

You may cancel your order before fabrication begins, subject to an administrative fee.


Relevant Consumer Laws:

This policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015:

Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, appropriate action will be taken to resolve the issue.


Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:


Bespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases.


However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.


Contact Information:

If you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.

How It Works – Carbon 90 Infrared Sauna

We’ve designed the entire process of receiving, preparing, and installing your Carbon 90 Infrared Sauna to be simple, smooth, and stress-free. Below is a clear guide that shows exactly how everything works, from production to your first infrared session.

1. Precision Production & Craftsmanship

Every Carbon 90 is built using premium Canadian Hemlock, a strong, smooth, and low-resin timber widely preferred for indoor infrared saunas. Hemlock offers excellent thermal stability, a refined appearance, and a naturally calming aroma—making it an ideal choice for an immersive wellness experience.

During production:

The Hemlock panels are precision-cut for a perfect fit.

All low-EMF carbon infrared heating panels are securely installed.

Electrical components are safety-tested and quality-inspected

The heating layout is engineered to deliver even, consistent infrared coverage.

Each unit undergoes strict final checks before dispatch.

This ensures your sauna arrives ready for a safe, efficient, and premium installation.

2. Pre-Installation Preparation

To ensure a smooth installation day, a few simple steps must be completed beforehand:

✔ Prepare the Installation Space

The Carbon 90 is for indoor use only.
Please ensure the location is:

Clear and accessible

Level and dry

Large enough to accommodate the sauna footprint plus a working room around it

✔ Confirm Access:

Your installers (if installation is purchased) must have a clear path from the drop-off point to the sauna’s final location indoors.

To help us assess access accurately, we require:

A short video walkthrough from your driveway/entrance to the installation room

This allows our team to identify tight corners, stairs, or obstacles ahead of time.

✔ Limited Access & Special Equipment:

If your home has restricted access and requires:

A HIAB or crane

Stair-climbing equipment

Extra manpower

Specialist handling tools

Additional charges may apply.
We will always confirm this with you before delivery.

3. Electrical Supply Requirements (Customer Responsibility)

The Carbon 90 operates on a standard 230–240V household supply and draws 1690W of power.

Although the electrical requirement is minimal, it is the customer’s responsibility to ensure a suitable supply is available.

Because every property is different, a qualified UK electrician must verify:

That the existing circuit can safely handle the load

That the wiring and protection meet BS 7671 UK Regulations

That any adjustments or upgrades are carried out safely

The sauna must not be used until your electrician confirms the electrical setup is fully compliant.

4. Delivery
✔ Free UK Delivery

We offer free standard delivery across the UK.

Remote Area Surcharges

Some locations may require an additional fee, including:

Channel Islands

Ireland & Northern Ireland

Certain regions of Scotland

You will always be notified before your order is confirmed.

✔ Unloading Included

Your sauna arrives flat-packed in secure, clearly labelled boxes.

Our delivery team will:

Unload all components from the vehicle.

Place them safely at your drop-off point (e.g., driveway or entrance)

If installation has not been purchased, it is the customer’s responsibility to move the boxes indoors.

5. Professional Installation (Optional Upgrade)

You can upgrade to have the Carbon 90 professionally installed by our experienced sauna installation team.

✔ What Our Installers Do

When installation is booked, our team will:

Move the sauna components to the installation room.

Fully assemble the Canadian Hemlock cabin.

Install all infrared heating panels, walls, benches, doors, and fittings.

Position the sauna perfectly.

Ensure a clean, accurate, and professional build.

✔ Electrical Work Not Included

We do not perform electrical work.
This includes:

Wiring

Mains connection

Circuit adjustments

Electrical testing or certification

Your qualified electrician must complete all electrical work.

6. After Installation

Once the sauna is assembled:

Your electrician verifies the electrical connection (if required)

The sauna undergoes a final check.

You can begin enjoying the Carbon 90 as soon as all electrical safety checks are complete.

We recommend keeping all packaging until everything has been inspected and tested.

Your Carbon 90 Infrared Sauna, crafted from premium Canadian Hemlock and featuring advanced low-EMF carbon heaters, is now ready to transform your home into a private wellness sanctuary.