{"product_id":"week-end-542-2l-5-person-dual-lounger-16a-hot-tub","title":"Week End 542\/2L | 5-Person Dual-Lounger 16A Hot Tub","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eWeek End 542\/2L | 5-Person Dual-Lounger 16A Hot Tub\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eWeek End 542\/2L (2026 Edition)\u003c\/span\u003e\u003cspan\u003e is the definitive \"smart-choice\" spa for those seeking high-spec hydrotherapy with future-proofed energy efficiency. Measuring a perfectly square \u003c\/span\u003e\u003cspan\u003e200cm x 200cm\u003c\/span\u003e\u003cspan\u003e, this model is uniquely configured with \u003c\/span\u003e\u003cspan\u003etwo full-depth loungers\u003c\/span\u003e\u003cspan\u003e and three ergonomic seats, making it the ultimate social recovery hub. Designed for the modern energy landscape, the 542\/2L operates on a \u003c\/span\u003e\u003cspan\u003e16-Amp supply\u003c\/span\u003e\u003cspan\u003e and comes \u003c\/span\u003e\u003cspan\u003eHeat Pump Ready\u003c\/span\u003e\u003cspan\u003e, allowing owners to slash heating costs by up to 70% compared to traditional electric-only models.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eEncased in a sophisticated \u003c\/span\u003e\u003cspan\u003eIce White acrylic shell\u003c\/span\u003e\u003cspan\u003e with a \u003c\/span\u003e\u003cspan\u003eMidnight Grey cabinet\u003c\/span\u003e\u003cspan\u003e, this spa utilises a massive \u003c\/span\u003e\u003cspan\u003e3HP massage pump\u003c\/span\u003e\u003cspan\u003e paired with a dedicated \u003c\/span\u003e\u003cspan\u003ecirculation pump\u003c\/span\u003e\u003cspan\u003e. This \"split-system\" ensures whisper-quiet filtration and relentless jet pressure across all \u003c\/span\u003e\u003cspan\u003e42 hydrotherapy jets\u003c\/span\u003e\u003cspan\u003e, delivering a professional-grade soak in a residential-friendly footprint.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy the Week End 542\/2L is the 2026 Efficiency Benchmark:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Dual-Lounger \"VIP\" Ergonomics\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn 2026, the demand for dual-reclining seats has skyrocketed. The 542\/2L delivers:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eTwo Full-Size Loungers\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Enables side-by-side relaxation without the \"fight for the lounger,\" a top-tier selling point for both residential couples and luxury holiday rentals.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e42 Precision Jets:\u003c\/strong\u003e\u003cspan\u003e A high-intensity array designed to target the calves, hamstrings, and the full spinal column, powered by a high-torque \u003c\/span\u003e\u003cspan\u003e3HP massage motor\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDedicated Circulation Pump\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Unlike many 16A spas that use a single pump for both tasks, the 542\/2L features a separate low-energy circulation pump for 24\/7 silent filtration and constant temperature maintenance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Future-Proofed \"Heat Pump Ready\" Engineering\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith energy prices remaining a primary search intent, the 542\/2L is built to save:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eHeat Pump Integration\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Pre-plumbed and bypass-ready for external air-source heat pumps. This allows for rapid heating while drastically reducing the carbon footprint of your home wellness suite.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e16A \"Sweet Spot\" Power:\u003c\/strong\u003e\u003cspan\u003e Provides significantly more hydrotherapy pressure than 13A \"Plug \u0026amp; Play\" models, while remaining easier to install than heavy-load 32A units.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003e956L Optimised Volume\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Engineered to provide a deep, immersive 86.5cm soak while keeping water volume under 1,000 litres for faster chemical balance and thermal recovery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. 2026 Aesthetics \u0026amp; Durability\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eIce White \u0026amp; Midnight Grey:\u003c\/strong\u003e\u003cspan\u003e A crisp, modern colourway that reflects the 14-point LED Chromotherapy lighting beautifully, creating a stunning garden focal point after dark.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eHigh-Grade Acrylic Shell\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Finished in Ice White for a clean, medical-grade aesthetic that is UV-stabilised and resistant to common spa chemicals.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eMidnight Grey Thermal Cover\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e A high-density, tapered black\/grey cover is included to lock in the 2kW heater's output.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eWeek End 542\/2L: Technical Specifications\u003c\/span\u003e\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"190\"\u003e \u003ccol width=\"340\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ Identity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWeek End 542\/2L \/ Clear Natural Spas\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSeating Capacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e5 Persons (2 Loungers + 3 Seats)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e200cm x 200cm x 86.5cm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical Requirement\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 Amp (Dedicated Circuit Recommended)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePrimary Pump\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1 x 3HP High-Performance Massage Pump\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFiltration Pump\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIndependent Silent Circulation Pump\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal Jet Count\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e42 Targeted Hydrotherapy Jets\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWater Volume\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e956 Litres (High-Efficiency)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDry Weight\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. 236 kg\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2kW Stainless Steel (Heat Pump Ready)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2026 Logistics \u0026amp; Site Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElectrical Requirement\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e This unit requires a \u003c\/span\u003e\u003cspan\u003e230V \/ 16A supply\u003c\/span\u003e\u003cspan\u003e. This is the ideal \"middle-ground\" for modern homes, offering significantly better jet performance than 13A models without requiring a full 32A consumer unit upgrade.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eBase Preparation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eMust be placed on a level, weight-bearing surface (concrete or specialised spa pad) capable of supporting the full weight of approx. \u003c\/span\u003e\u003cspan\u003e1,300kg\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eAccess\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e At 86.5cm high, the 542\/2L can usually be manoeuvred through standard side gates on a spa dolly. We recommend a minimum clearance of 95cm for safe transit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eStandard Inclusions\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Every unit is supplied with the \u003c\/span\u003e\u003cspan\u003eMidnight Grey Cabinet\u003c\/span\u003e\u003cspan\u003e, Black\/Grey thermal cover, and integrated purification systems.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2\u003e\u003cspan\u003eWeek End 542\/2L Specifications\u003c\/span\u003e\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"190\"\u003e \u003ccol width=\"340\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFeature\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTechnical Specification\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ Identity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWeek End 542\/2L \/ Clear Natural Spas\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSeating Capacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e5 Persons (2 Loungers + 3 Seats)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e200cm x 200cm x 86.5cm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical Requirement\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 Amp (Dedicated Circuit Recommended)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePrimary Pump\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1 x 3HP High-Performance Massage Pump\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFiltration Pump\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIndependent Silent Circulation Pump\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal Jet Count\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e42 Targeted Hydrotherapy Jets\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWater Volume\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e956 Litres (High-Efficiency)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDry Weight\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. 236 kg\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2kW Stainless Steel (Heat Pump Ready)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eBuying \u0026amp; Installation Guide: Week End 542\/2L\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eModel: 542\/2L | 5-Person Dual-Lounger Luxury Spa\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Place Your Order \u0026amp; Site Check\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Access Video\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The 542\/2L is a perfect square at \u003c\/span\u003e\u003cspan\u003e200cm x 200cm\u003c\/span\u003e\u003cspan\u003e. We require a video of your garden access route. We are specifically looking for \"gate headers\" or narrow passages that might challenge its \u003c\/span\u003e\u003cspan\u003e86.5cm height\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Metrics:\u003c\/strong\u003e\u003cspan\u003e While compact, a 2-meter spa requires a clear turning circle. If your path has sharp 90-degree bends, please highlight these in your video so we can plan the dolly manoeuvre.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Navigating Your Property\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePathway Width\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Minimum \u003c\/span\u003e\u003cspan\u003e920mm\u003c\/span\u003e\u003cspan\u003e (86.5cm height + 55mm buffer).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eVertical Clearance:\u003c\/strong\u003e\u003cspan\u003e When transported on its side, the spa stands approximately \u003c\/span\u003e\u003cspan\u003e210cm high\u003c\/span\u003e\u003cspan\u003e on its dolly. Please check for low-hanging internet cables, gutters, or tree branches.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Proactive Delivery Scheduling\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Journey:\u003c\/strong\u003e\u003cspan\u003e Your 542\/2L undergoes a rigorous multi-point wet test and aesthetic detail before it leaves our facility.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Booking\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Our team will work with you to find a delivery window that suits your schedule.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eOn the day\u003c\/strong\u003e, you\u003c\/span\u003e\u003cspan\u003e will receive a \u003c\/span\u003e\u003cspan\u003epersonal courtesy call one hour before arrival\u003c\/span\u003e\u003cspan\u003e. This ensures you’re ready for us and the site is prepped for a seamless installation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Site Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Base\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e A level, solid foundation is mandatory.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eWeight Factors:\u003c\/span\u003e\u003cspan\u003e With a dry weight of \u003c\/span\u003e\u003cspan\u003e236kg\u003c\/span\u003e\u003cspan\u003e and a \u003c\/span\u003e\u003cspan\u003e956-litre\u003c\/span\u003e\u003cspan\u003e capacity, the total weight will be approximately \u003c\/span\u003e\u003cspan\u003e1,200kg\u003c\/span\u003e\u003cspan\u003e plus bathers. Ensure your concrete pad or structural decking is rated for this load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eOrientation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e We will consult with you on placement to ensure the \u003c\/span\u003e\u003cspan\u003eMidnight Grey\u003c\/span\u003e\u003cspan\u003e cabinet looks its best and the controls are easily reachable from your preferred entry point.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Electrical Supply (16 Amp HARDWIRED)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe 542\/2L is engineered for performance efficiency but requires a dedicated supply.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Source\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e A dedicated \u003c\/span\u003e\u003cspan\u003e16 Amp\u003c\/span\u003e\u003cspan\u003e hardwired supply is required. This supports the powerful \u003c\/span\u003e\u003cspan\u003e3HP massage pump\u003c\/span\u003e\u003cspan\u003e and the \u003c\/span\u003e\u003cspan\u003e2kW heater\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eProfessional Consultation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e You \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e consult a qualified, registered electrician to assess your property's electrical load. \u003c\/span\u003e\u003cspan\u003eWe are spa technicians, not electricians; we cannot install or certify your home's wiring.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eIsolator Requirement\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Your electrician must install a 16A rotary isolator with a 5m SWA cable \"tail\" ready for our arrival.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. 2026 Smart Features \u0026amp; Tech\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eHeat Pump Ready\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e This model is pre-configured to accept an external heat pump, which can reduce your heating costs by up to 70%.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWater Purity\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Includes an \u003c\/span\u003e\u003cspan\u003eOzonator\u003c\/span\u003e\u003cspan\u003e and a dedicated \u003c\/span\u003e\u003cspan\u003ecirculation pump\u003c\/span\u003e\u003cspan\u003e. This means the spa filters water silently and efficiently without needing to run the large 3HP massage pump.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eAmbience\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Features a multi-point LED lighting system to illuminate the \u003c\/span\u003e\u003cspan\u003eIce White\u003c\/span\u003e\u003cspan\u003e acrylic.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Delivery, Installation \u0026amp; Handover\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHydraulic Prime:\u003c\/strong\u003e\u003cspan\u003e We fill the spa through the filter housing to prevent airlocks in the \u003c\/span\u003e\u003cspan\u003e42-jet array\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003ePerformance Demo:\u003c\/strong\u003e\u003cspan\u003e We will test the 3HP pump and show you how to customise the pressure between the \u003c\/span\u003e\u003cspan\u003etwo loungers\u003c\/span\u003e\u003cspan\u003e and the three seats.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eControls \u0026amp; Cover:\u003c\/strong\u003e\u003cspan\u003e We’ll demonstrate the topside controls and fit your black thermal cover, ensuring you know how to maintain the spa for years to come.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eQuick Specifications Table\u003c\/span\u003e\u003c\/h3\u003e\n\u003ctable style=\"width: 100%; height: 249.2px;\"\u003e\n\u003ccolgroup\u003e \u003ccol width=\"123\" style=\"width: 21.8085%;\"\u003e \u003ccol width=\"328\" style=\"width: 58.156%;\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 35.6px;\"\u003e\n\u003ctd style=\"height: 35.6px;\"\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFeature\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"height: 35.6px;\"\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSpecification\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 35.6px;\"\u003e\n\u003ctd style=\"height: 35.6px;\"\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSeating\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"height: 35.6px;\"\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e5 Persons (2 Loungers + 3 Seats)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 35.6px;\"\u003e\n\u003ctd style=\"height: 35.6px;\"\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal Jets\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"height: 35.6px;\"\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e42 Hydrotherapy Jets\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 35.6px;\"\u003e\n\u003ctd style=\"height: 35.6px;\"\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"height: 35.6px;\"\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e200cm x 200cm x 86.5cm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 35.6px;\"\u003e\n\u003ctd style=\"height: 35.6px;\"\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePump System\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"height: 35.6px;\"\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1 x 3HP Massage + Silent Circulation Pump\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 35.6px;\"\u003e\n\u003ctd style=\"height: 35.6px;\"\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"height: 35.6px;\"\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 Amp Dedicated (Hardwired)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 35.6px;\"\u003e\n\u003ctd style=\"height: 35.6px;\"\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFuture Proof\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd style=\"height: 35.6px;\"\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeat Pump Ready\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch5\u003eElectrical Supply - IMPORTANT\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Electrical Brief: Week End 542\/2L\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eRequirement: 16 Amp Dedicated Supply\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo ensure your \u003c\/span\u003e\u003cspan\u003eWeek End 542\/2L\u003c\/span\u003e\u003cspan\u003e is commissioned safely and ready for use on delivery day, a certified 16 Amp electrical supply must be installed prior to our arrival.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eIMPORTANT\u003c\/strong\u003e: PROPERTY REQUIREMENTS VARY.\u003c\/span\u003e\u003cspan\u003e While the 542\/2L is highly efficient, a 16 Amp draw requires a dedicated circuit. You \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e consult a qualified, registered electrician to conduct a site-specific assessment of your property’s consumer unit and load capacity.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Professional Responsibility \u0026amp; Boundaries\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo ensure a safe and compliant installation, please note:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eOUR ROLE\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e We are professional spa technicians. Our expertise is in the positioning, hydraulic setup, and final connection from your pre-installed isolator to the spa's internal control pack.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eYOUR ROLE\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e You are responsible for providing the appropriate electrical supply. \u003c\/span\u003e\u003cspan\u003eWe are not domestic electricians and are not qualified or insured to install house wiring, circuit breakers, or rotary isolators.\u003c\/span\u003e\u003cspan\u003e This infrastructure must be completed and tested by your electrician before we arrive.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. The Specification (16 Amp High-Efficiency)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Week End 542\/2L utilises a \u003c\/span\u003e\u003cspan\u003esilent circulation pump\u003c\/span\u003e\u003cspan\u003e for 24\/7 filtration and a \u003c\/span\u003e\u003cspan\u003e3HP massage pump\u003c\/span\u003e\u003cspan\u003e for hydrotherapy. A dedicated 16 Amp supply ensures the system has enough overhead to manage the 2kW heater and the smart \"Heat Pump Ready\" bypass.\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"117\"\u003e \u003ccol width=\"362\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComponent\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirement\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eVoltage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e230V \/ 50Hz\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCurrent\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 Amp Dedicated Circuit\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBreaker Type\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eType C (To handle the 3HP pump startup torque)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIsolator\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIP65 Weatherproof Rotary Isolator\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRCD\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMust be protected by a 30mA RCD at the source\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Installation Mandatory Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eRotary Isolator:\u003c\/strong\u003e\u003cspan\u003e A waterproof \u003c\/span\u003e\u003cspan\u003eIP65-rated rotary isolator\u003c\/span\u003e\u003cspan\u003e must be installed. For safety and compliance, this must be positioned between \u003c\/span\u003e\u003cspan\u003e2 and 3 metres\u003c\/span\u003e\u003cspan\u003e from the spa.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eT\u003cstrong\u003ehe \"Tail\" Cable:\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e Your electrician must provide a length of \u003c\/span\u003e\u003cspan\u003e3-core SWA Armoured Cable\u003c\/span\u003e\u003cspan\u003e connected to the load side of the isolator.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eRequired Length:\u003c\/strong\u003e\u003cspan\u003e Please leave at least \u003c\/span\u003e\u003cspan\u003e5 metres of spare cable\u003c\/span\u003e\u003cspan\u003e coiled at the isolator location. Our team will route this into the spa for the final connection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eHardwired Priority\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e While some documentation mentions \"Plug \u0026amp; Play\" for this footprint, for the \u003c\/span\u003e\u003cspan\u003e2026 Edition 542\/2L\u003c\/span\u003e\u003cspan\u003e, we mandate a hardwired 16A connection. This is essential for the long-term health of the 3HP motor and the stability of the heater.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Arrival Readiness\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur delivery team follows a strict schedule to ensure all customers receive their \"one hour before arrival\" courtesy call. If we arrive and the electrical supply is not ready:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\"\u003eWe will not make the electrical connection. \u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e The spa will be left empty and cannot be tested or commissioned.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cstrong\u003eA Return Visit Fee\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ewill be charged to come back and complete the connection once your electrician has provided the correct supply.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eElectrician's Checklist (Provide this to your Contractor)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eConduct site-specific load assessment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eInstall a dedicated 16A \/ 230V circuit with Type C Breaker.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFit IP65 Rotary Isolator 2–3m from the intended spa location.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eProvide a 5-metre SWA \"tail\" for the spa team to connect.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eIssue a \u003c\/span\u003e\u003cspan\u003eMinor Works Certificate\u003c\/span\u003e\u003cspan\u003e or EIC to the homeowner.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e Delivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation Protocol: Week End 542\/2L\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eModel: 542\/2L | 5-Person Dual-Lounger Luxury Spa\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis protocol ensures that the \u003c\/span\u003e\u003cspan\u003eWeek End 542\/2L\u003c\/span\u003e\u003cspan\u003e—a precision-engineered 42-jet system—is commissioned with the technical care required for a 16 Amp high-efficiency setup.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Professional Arrival \u0026amp; Final Countdown\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe One-Hour Courtesy Call:\u003c\/strong\u003e\u003cspan\u003e We respect your time. Our team will call you \u003c\/span\u003e\u003cspan\u003eone hour before arrival\u003c\/span\u003e\u003cspan\u003e to confirm that your access route is clear and you are ready for the installation team.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eCompact Access Navigation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e At \u003c\/span\u003e\u003cspan\u003e200cm x 200cm\u003c\/span\u003e\u003cspan\u003e, this spa is designed to fit through most standard gates. We use specialised upright dollies to manoeuvre the \u003c\/span\u003e\u003cspan\u003e86.5cm height\u003c\/span\u003e\u003cspan\u003e through your property, cross-referencing your access video to ensure we avoid any tight \"pinch points.\"\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Precision Placement \u0026amp; Alignment\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eBase Validation:\u003c\/strong\u003e\u003cspan\u003e With a total filled weight of approximately \u003c\/span\u003e\u003cspan\u003e1,200kg\u003c\/span\u003e\u003cspan\u003e, we verify that your foundation (concrete, patio, or structural decking) is perfectly level. Even weight distribution is essential to ensure the \u003c\/span\u003e\u003cspan\u003eDual Loungers\u003c\/span\u003e\u003cspan\u003e provide a perfectly balanced buoyancy experience.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eOptimal Orientation:\u003c\/strong\u003e\u003cspan\u003e We consult with you on the best placement for the \u003c\/span\u003e\u003cspan\u003eTopside Controls\u003c\/span\u003e\u003cspan\u003e to ensure they are easily accessible from your home or the spa's entry point.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Electrical Commissioning (16 Amp)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHardwired Connection:\u003c\/strong\u003e\u003cspan\u003e Our technicians will connect the spa to your pre-installed \u003c\/span\u003e\u003cspan\u003e16 Amp\u003c\/span\u003e\u003cspan\u003e dedicated supply. We ensure the \u003c\/span\u003e\u003cspan\u003e2kW heater\u003c\/span\u003e\u003cspan\u003e, the \u003c\/span\u003e\u003cspan\u003e3HP massage pump\u003c\/span\u003e\u003cspan\u003e, and the \u003c\/span\u003e\u003cspan\u003esilent circulation pump\u003c\/span\u003e\u003cspan\u003e are correctly integrated into the control pack.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSafety Audit:\u003c\/strong\u003e\u003cspan\u003e We perform a full continuity and RCD safety check before energising the unit to ensure your property's infrastructure is interacting safely with the spa.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Hydraulic Setup \u0026amp; Filling\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eAir-Lock Prevention:\u003c\/strong\u003e\u003cspan\u003e We fill the \u003c\/span\u003e\u003cspan\u003e956-litre\u003c\/span\u003e\u003cspan\u003e tank through the filter housing. This \"bottom-up\" method is critical for the 542\/2L to ensure the \u003c\/span\u003e\u003cspan\u003ecirculation pump\u003c\/span\u003e\u003cspan\u003e and the \u003c\/span\u003e\u003cspan\u003e42-jet plumbing lines\u003c\/span\u003e\u003cspan\u003e are fully purged of air.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSanitation Priming:\u003c\/strong\u003e\u003cspan\u003e We verify the \u003c\/span\u003e\u003cspan\u003eOzonator\u003c\/span\u003e\u003cspan\u003e is functional, beginning the water purification process the moment the spa reaches the correct water level.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Performance Testing \u0026amp; Feature Briefing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003e42-Jet Hydro-Test\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e We activate the \u003c\/span\u003e\u003cspan\u003e3HP pump\u003c\/span\u003e\u003cspan\u003e to test the full massage circuit. We will demonstrate how to customise the pressure between the \u003c\/span\u003e\u003cspan\u003etwo loungers\u003c\/span\u003e\u003cspan\u003e using the air regulators and diverters.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSilent Mode Demo:\u003c\/strong\u003e\u003cspan\u003e We show you how the dedicated circulation pump operates independently, providing silent filtration while maintaining your set temperature.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eHeat Pump Ready Briefing\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e We point out the bypass connections, explaining how easy it is to add a heat pump in the future to further reduce running costs.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Final Handover \u0026amp; \"Zero-Trace\" Clean\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSite Restoration\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e We remove all transit packaging, pallets, and protective films. We leave your garden exactly as we found it, ready for your first soak.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Handover Pack\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e We provide a final walkthrough of the controls and a maintenance summary for the \u003c\/span\u003e\u003cspan\u003eIce White\u003c\/span\u003e\u003cspan\u003e acrylic and \u003c\/span\u003e\u003cspan\u003eMidnight Grey\u003c\/span\u003e\u003cspan\u003e cabinet.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOur Installation Completion Checklist\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eStructural Levelling\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Verified for even water displacement in loungers.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e16A Electrical Safety:\u003c\/strong\u003e\u003cspan\u003e Hardwired connection verified and sealed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eHydraulic Integrity\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e 3HP pump and silent circ-pump tested.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSanitation Audit:\u003c\/strong\u003e\u003cspan\u003e Ozonator and filtration cycle confirmed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eCustomer Briefing\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Full feature demo and \"Heat Pump Ready\" walkthrough.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eWarranty Statement: Week End 542\/2L\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eModel: 542\/2L | 5-Person Dual-Lounger Luxury Spa\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Week End 542\/2L is a high-specification spa engineered for relaxation and efficiency. Featuring a \u003c\/span\u003e\u003cspan\u003e6.3mm Ice White\u003c\/span\u003e\u003cspan\u003e acrylic shell and a \u003c\/span\u003e\u003cspan\u003eMidnight Grey\u003c\/span\u003e\u003cspan\u003e thermal cabinet, this spa is built for the British climate. This warranty is your assurance of quality, provided the spa is installed and maintained according to our professional standards.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Tiered Warranty Coverage\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e5-Year Shell Structural Warranty:\u003c\/strong\u003e\u003cspan\u003e Guaranteed against water loss due to defects in the structural integrity of the spa shell for five years.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003e5-Year Acrylic Surface Warranty\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Guaranteed against blistering, cracking, or delaminating of the interior \u003c\/span\u003e\u003cspan\u003eIce White\u003c\/span\u003e\u003cspan\u003e acrylic surface for five years.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003e2-Year Equipment \u0026amp; Controls Warranty\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Covers the \u003c\/span\u003e\u003cspan\u003e3HP Massage Pump\u003c\/span\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cspan\u003eDedicated Circulation Pump\u003c\/span\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cspan\u003e2kW Heater\u003c\/span\u003e\u003cspan\u003e, and the \u003c\/span\u003e\u003cspan\u003eTopside Control Panel\u003c\/span\u003e\u003cspan\u003e against manufacturing defects.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e2-Year Plumbing \u0026amp; Components Warranty:\u003c\/strong\u003e\u003cspan\u003e Covers internal pipework, jet housings, and bonded joints against leaks and manufacturing defects.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003e1-Year Luxury Amenities\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Covers the \u003c\/span\u003e\u003cspan\u003eLED Chromotherapy system\u003c\/span\u003e\u003cspan\u003e, the \u003c\/span\u003e\u003cspan\u003eIntegrated Ozonator\u003c\/span\u003e\u003cspan\u003e, and the \u003c\/span\u003e\u003cspan\u003eHeadrests\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. MANDATORY: Electrical \u0026amp; Infrastructure Compliance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe validity of this warranty—specifically the 2-year equipment tier—is strictly dependent on the following electrical standards:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eQualified Consultation Required\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Every property’s electrical capacity is different. You \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e consult a qualified, registered electrician to assess your home’s load capacity. This ensures the 16 Amp supply is stable for the 3HP pump and heater.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Connection Boundary\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Our installation team are spa technicians, not electricians. \u003c\/span\u003e\u003cspan\u003eWe are not responsible for installing, certifying, or ensuring the safety of your property's electrical supply.\u003c\/span\u003e\u003cspan\u003e Our role is limited to the final connection from your pre-installed, pre-tested isolator.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSupply-Related Damage:\u003c\/strong\u003e\u003cspan\u003e Any damage to the control board, the silent circulation pump, or the 3HP massage pump caused by an inadequate supply, \"voltage drop,\" or incorrect wiring at the property is \u003c\/span\u003e\u003cspan\u003enot covered\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Owner Maintenance \u0026amp; Exclusions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSurface Care\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The 5-year acrylic warranty does not cover damage caused by leaving the spa empty in direct sunlight (UV degradation) or using abrasive cleaning agents.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eChemical Balance\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Imbalanced water (incorrect pH or excessive sanitisers) can corrode the 2kW heater and pump seals. Maintain a pH of 7.2 to 7.6 to safeguard your equipment guarantee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWinterisation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Damage caused by frozen water in the plumbing lines is considered a maintenance failure. The spa must remain powered on (utilising the built-in frost protection) or be professionally winterised during freezing months.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eService Access\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The owner must ensure the spa's service panels remain accessible. We are not responsible for costs related to the removal of decking, gazebos, or permanent landscaping to facilitate warranty repairs.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWarranty Summary Checklist\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eShell Structure\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e 5-Year Protection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eAcrylic Surface:\u003c\/strong\u003e\u003cspan\u003e 5-Year Protection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003ePumps \u0026amp; Electronics:\u003c\/strong\u003e\u003cspan\u003e 2-Year Protection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePlumbing \u0026amp; Seals\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e 2-Year Protection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003eOzone \u0026amp; LEDs\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e 1-Year Protection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eReturn Policy\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eWeekend Range — Returns \u0026amp; Refunds Policy\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we supply the Weekend range of hot tubs. Because these are specialised wellness products, prepared, wet-tested and configured to order before dispatch, our returns and refunds policy reflects their nature. Your statutory rights are preserved in full throughout.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Eligibility — Special Orders and Hot Tubs\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eSpecial Orders:\u003c\/span\u003e\u003cspan\u003e Weekend range hot tubs are prepared specifically to your order and are non-returnable unless under warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eHot Tubs:\u003c\/span\u003e\u003cspan\u003e As large, made-to-order spa units, Weekend range hot tubs are non-returnable unless under warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eChange of Mind:\u003c\/span\u003e\u003cspan\u003e Because these items are specialised and configured, wet-tested and commissioned to order, we cannot accept returns or refunds for a \"change of mind\".\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eAccuracy:\u003c\/span\u003e\u003cspan\u003e Please verify all site dimensions, access routes, electrical supply requirements and technical specifications before finalising your order.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Order Cancellations and Amendments\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eCancellation Window:\u003c\/span\u003e\u003cspan\u003e You may cancel or amend your order at any time before it is confirmed for preparation, wet-testing or dispatch.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eAfter Confirmation:\u003c\/span\u003e\u003cspan\u003e Once your hot tub has been confirmed for preparation or dispatch, cancellations and amendments may no longer be possible.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eAccuracy Check:\u003c\/span\u003e\u003cspan\u003e Amendments after order placement are subject to confirmation and may not be possible once your specification has been released.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Reporting Transit Damage or Missing Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eInspect on Delivery:\u003c\/span\u003e\u003cspan\u003e Check the unit and all accessories carefully as soon as they arrive, and note any visible damage on the delivery paperwork.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eTimeframe:\u003c\/span\u003e\u003cspan\u003e Report any transit damage or missing parts promptly — within 24 to 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eEvidence:\u003c\/span\u003e\u003cspan\u003e Email \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e with clear photographic or video evidence of the damage or shortage, together with your order details.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Claim and Assessment Procedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eSubmission:\u003c\/span\u003e\u003cspan\u003e Send your report, proof of purchase and delivery date, and supporting photographs or video to \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eAssessment:\u003c\/span\u003e\u003cspan\u003e We assess each claim and, where required, liaise with the manufacturer to confirm the fault or shortage.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eOutcome:\u003c\/span\u003e\u003cspan\u003e Once assessed, we coordinate the appropriate remedy — repair, replacement of parts, full replacement or refund — in accordance with the Consumer Rights Act 2015.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Refund and Replacement Conditions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eCovered Circumstances:\u003c\/span\u003e\u003cspan\u003e Refunds or replacements are provided only where goods are defective, damaged in transit or not as described.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eNot Covered:\u003c\/span\u003e\u003cspan\u003e Change of mind, incorrect measurement or specification supplied by the customer, unsuitable site or access, and damage arising from installation conditions outside our control are not grounds for return of a made-to-order hot tub.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eRemedy:\u003c\/span\u003e\u003cspan\u003e Where a valid fault is confirmed, we arrange repair, replacement or refund as appropriate under your statutory rights.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Statutory Rights and Compliance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eConsumer Contracts Regulations 2013:\u003c\/span\u003e\u003cspan\u003e Bespoke and made-to-order goods are legally exempt from the standard 14-day cooling-off period for distance selling.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eConsumer Rights Act 2015:\u003c\/span\u003e\u003cspan\u003e Goods must be of satisfactory quality, fit for purpose and as described. Your statutory rights for faulty, damaged-in-transit or misdescribed goods remain fully protected, regardless of the exemption above.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Contact and Support Email \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003econtact@balancerecovery.co.uk\u003c\/strong\u003e\u003cspan\u003e — we aim to respond within one business day.\u003c\/span\u003e\u003c\/p\u003e","brand":"Week End","offers":[{"title":"Default Title","offer_id":57919786451276,"sku":null,"price":7995.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/6_26.png?v=1785390158","url":"https:\/\/balancerecovery.co.uk\/products\/week-end-542-2l-5-person-dual-lounger-16a-hot-tub","provider":"Balance Recovery","version":"1.0","type":"link"}