{"product_id":"roca-classic-5-person-commercial-overflow-spa-hydrotherapy","title":"Roca Classic — 5-Person Commercial Overflow Spa (Hydrotherapy)","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eRoca Classic — A 5-Person Commercial Overflow Spa Built for Constant Use\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eRoca Classic\u003c\/span\u003e\u003cspan\u003e is a \u003c\/span\u003e\u003cspan\u003ecommercial-grade hydrotherapy spa with a deck-level overflow\u003c\/span\u003e\u003cspan\u003e, engineered for hotels, spas, gyms, leisure centres and wellness facilities. With seating for \u003c\/span\u003e\u003cspan\u003efive adults\u003c\/span\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cspan\u003e14 hydrotherapy jets plus air channels\u003c\/span\u003e\u003cspan\u003e and a sunken, flush-to-deck design, it's a premium centrepiece in a more compact footprint than the larger Olivia.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBuilt from a one-piece \u003c\/span\u003e\u003cspan\u003evacuum-formed acrylic shell\u003c\/span\u003e\u003cspan\u003e reinforced with laminated polyester on an \u003c\/span\u003e\u003cspan\u003eadjustable welded-aluminium frame\u003c\/span\u003e\u003cspan\u003e, and supplied \u003c\/span\u003e\u003cspan\u003epre-plumbed\u003c\/span\u003e\u003cspan\u003e, the Classic is designed for the demands of high-traffic commercial use. A \u003c\/span\u003e\u003cspan\u003e1,100 L equalising (balance) tank\u003c\/span\u003e\u003cspan\u003e manages the deck-level overflow circuit, a \u003c\/span\u003e\u003cspan\u003eBalboa control system\u003c\/span\u003e\u003cspan\u003e (with optional bwa Wi-Fi) runs the plant, and standard \u003c\/span\u003e\u003cspan\u003eozone sanitation\u003c\/span\u003e\u003cspan\u003e (with an optional UV upgrade) keeps water clean.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Classic is a fitted, in-ground installation supplied as a shell and \u003c\/span\u003e\u003cspan\u003eequipment pack\u003c\/span\u003e\u003cspan\u003e for professional install and commissioning — heater, circulation and hydromassage pumps and filtration sized to your project. A \u003c\/span\u003e\u003cspan\u003eskimmer version\u003c\/span\u003e\u003cspan\u003e (186 × 213 cm) is also available. Made in Europe with full UK supply and support. \u003c\/span\u003e\u003cspan\u003e(\"Roca\" here is Roca Pool-Spa, a commercial spa manufacturer — not Roca Sanitario, the bathroom brand.)\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specifications\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eModel:\u003c\/strong\u003e\u003cspan\u003e Roca Classic commercial spa (with overflow)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eManufacturer:\u003c\/strong\u003e\u003cspan\u003e Roca Pool-Spa (Poland\/EU)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eType:\u003c\/strong\u003e\u003cspan\u003e Commercial in-ground hydrotherapy spa, deck-level overflow\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e5 adults\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003ePlan size:\u003c\/strong\u003e\u003cspan\u003e 260 × 234 cm (overflow) \/ 186 × 213 cm (skimmer)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeight:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e102 cm ± 2 cm overall (≈ 79 cm water depth)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWater:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e1,400 L + 1,100 L balance tank\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eJets:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e14 + air channels\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eShell:\u003c\/strong\u003e\u003cspan\u003e Reinforced acrylic on welded-aluminium frame, pre-plumbed\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLighting:\u003c\/strong\u003e\u003cspan\u003e White LED (colour optional)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSanitation:\u003c\/strong\u003e\u003cspan\u003e Ozone standard (UV optional) \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eControl:\u003c\/strong\u003e\u003cspan\u003e Balboa (bwa Wi-Fi optional)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeater\/pumps:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEquipment-pack dependent — confirm per project\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eHard-wired; 230 V single-phase or 3-phase 400 V per pack\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eEnvironment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCommercial\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eMade in:\u003c\/strong\u003e\u003cspan\u003e Europe\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWarranty:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eManufacturer \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eSpecifications\u003c\/h5\u003e\n\u003ch2\u003eSpecifications Roca Classic \u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eModel:\u003c\/strong\u003e\u003cspan\u003e Roca Classic commercial spa (with overflow)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eManufacturer:\u003c\/strong\u003e\u003cspan\u003e Roca Pool-Spa (Poland\/EU)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eType:\u003c\/strong\u003e\u003cspan\u003e Commercial in-ground hydrotherapy spa, deck-level overflow\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e5 adults\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003ePlan size:\u003c\/strong\u003e\u003cspan\u003e 260 × 234 cm (overflow) \/ 186 × 213 cm (skimmer)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeight:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e102 cm ± 2 cm overall (≈ 79 cm water depth)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWater:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e1,400 L + 1,100 L balance tank\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eJets:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e14 + air channels\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eShell:\u003c\/strong\u003e\u003cspan\u003e Reinforced acrylic on welded-aluminium frame, pre-plumbed\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLighting:\u003c\/strong\u003e\u003cspan\u003e White LED (colour optional)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSanitation:\u003c\/strong\u003e\u003cspan\u003e Ozone standard (UV optional) \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eControl:\u003c\/strong\u003e\u003cspan\u003e Balboa (bwa Wi-Fi optional)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeater\/pumps:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEquipment-pack dependent — confirm per project\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eHard-wired; 230 V single-phase or 3-phase 400 V per pack\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eEnvironment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCommercial\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eMade in:\u003c\/strong\u003e\u003cspan\u003e Europe\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWarranty:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eManufacturer \u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eThe Roca Classic Commercial Spa Buying Guide\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eA commercial overflow spa is a fitted, in-ground installation, so the journey runs from consultation through civils and plant to commissioning. Here's what to expect.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsultation \u0026amp; Site Assessment:\u003c\/strong\u003e\u003cspan\u003e We review your project — intended use (hotel, gym, leisure, wellness), location, deck recess, plant-room space and electrical supply — and recommend the right Classic configuration (\u003c\/span\u003e\u003cspan\u003eoverflow or skimmer\u003c\/span\u003e\u003cspan\u003e, jet count, heater\/pump pack, ozone\/UV, lighting and controls). CAD line drawings are provided for your designer\/installer.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eSpecification \u0026amp; Order:\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e We confirm the equipment pack (heater output, pumps, blower, filtration), sanitation, lighting and Balboa control (with or without Wi-Fi), then place your order and confirm lead time.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eCivils, Plant Room \u0026amp; Electrical (by your team):\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e Your contractors prepare a level, load-bearing base and the deck recess, build the plant room, and arrange the \u003c\/span\u003e\u003cspan\u003ehard-wired electrical supply\u003c\/span\u003e\u003cspan\u003e via a qualified electrician (SWA cable to a waterproof isolator, per Part P). We provide the drawings and specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDelivery:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe pre-plumbed shell and equipment are delivered to site (free UK delivery). Access, offloading and any craneage are planned in advance given the size and weight.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eInstallation \u0026amp; Commissioning:\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e Professional installation sets and plumbs the shell, balance tank and plant, connects to the certified electrical supply, fills and balances the water, and commissions the control system. (We can arrange this service.)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHandover, First Use \u0026amp; Aftercare:\u003c\/strong\u003e\u003cspan\u003e Your team is briefed on operation, filtration cycles, sanitation and routine maintenance. With water balanced and the spa up to temperature, it's ready for guests. We're on hand for spares, servicing and support.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2\u003eDelivery \u0026amp; Installation For Roca Classic Commercial Overflow Spa \u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery Free UK delivery\u003c\/strong\u003e\u003cspan\u003e of the pre-plumbed shell and equipment to your site. Given the size (260 × 234 cm) and weight of a commercial spa, delivery access, offloading and any craneage are planned with you in advance. Inspect the delivery on arrival and report any transit damage immediately.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation (commercial, in-ground)\u003c\/strong\u003e\u003cspan\u003e The Classic is a fitted commercial installation, not a self-assembly tub. It requires a prepared base and deck recess, a plant room for the equipment pack, and a hard-wired electrical supply. \u003c\/span\u003e\u003cspan\u003eProfessional installation and commissioning are available\u003c\/span\u003e\u003cspan\u003e and recommended — we'll quote based on your site, civils and plant requirements.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e The spa\u003c\/strong\u003e is \u003c\/span\u003e\u003cspan\u003ehard-wired\u003c\/span\u003e\u003cspan\u003e by a qualified electrician. The supply depends on the equipment pack: a smaller heater pack may suit a 230 V single-phase supply, while a high-output commercial pack requires a \u003c\/span\u003e\u003cspan\u003e3-phase 400 V\u003c\/span\u003e\u003cspan\u003e supply. Under UK Building Regulations (Part P), the supply runs from the consumer unit in SWA cable to a waterproof rotary isolator. We'll confirm the exact load and supply for your chosen equipment pack.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eManufacturer's Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe Roca Classic is covered by the manufacturer's warranty. Commercial spa warranties are typically tiered — a multi-year warranty on the acrylic shell plus a shorter full\/components warranty — and the exact term depends on your supply configuration and supplier.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"164\"\u003e \u003ccol width=\"115\"\u003e \u003ccol width=\"323\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComponent\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypical Cover\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNotes\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAcrylic shell\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMulti-year\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe shell typically carries the longest term\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFull \/ components\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eShorter term\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCovers manufacturing and operating defects (excluding consumables such as bulbs)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEquipment (heater, pumps, control)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePer component terms\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCovered under the respective manufacturer warranties\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eConditions \u0026amp; exclusions (typical)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eCover requires compliant installation and hydraulics by authorised professionals, and correct ongoing maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eExcludes consumables, corrosion\/scaling\/abrasion from poor maintenance, misuse, water above the maximum temperature, installation by non-authorised parties or use of non-original parts.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eKeep your proof of purchase and installation\/commissioning records.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will confirm the exact warranty term and coverage for your Roca Classic supply before order — please don't publish a specific figure until verified with the supplier.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch5\u003eReturns Policy\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eAs a UK-supplied product, the Roca Classic is covered by your standard statutory rights.\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003e1. Your Statutory Rights\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eUnder the \u003c\/span\u003e\u003cspan\u003eConsumer Rights Act 2015\u003c\/span\u003e\u003cspan\u003e, goods must be of satisfactory quality, fit for purpose and as described. Faulty or misdescribed goods are covered accordingly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eWhere the \u003c\/span\u003e\u003cspan\u003eConsumer Contracts Regulations 2013\u003c\/span\u003e\u003cspan\u003e apply, a 14-day cancellation right may be available for standard (non-bespoke) orders. As commercial spas are often specified\/built to a project's equipment pack, please confirm the cancellation position with us before ordering.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e2. Inspection on Delivery\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eInspect your delivery on arrival and note any visible damage on the delivery paperwork. Report any transit damage to \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e within 48 hours with photographs.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e3. Faults \u0026amp; Defects\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eManufacturing faults are handled under the warranty above and your statutory rights. Contact our team and we'll coordinate inspection, repair or replacement.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e4. Bespoke \/ Commissioned Configurations\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eProject-specific equipment packs and installed commercial spas may be treated as bespoke; we'll confirm the returns\/cancellation terms for your specific order at the point of sale.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e5. Contact\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eEmail \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e — we aim to respond within one business day.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Roca","offers":[{"title":"Default Title","offer_id":57836961726796,"sku":null,"price":15639.72,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/3_55.png?v=1784620863","url":"https:\/\/balancerecovery.co.uk\/products\/roca-classic-5-person-commercial-overflow-spa-hydrotherapy","provider":"Balance Recovery","version":"1.0","type":"link"}