{"product_id":"poolex-ice-spa-7kw-inverter-heat-pump-for-spas-and-hot-tubs-pc-icespa","title":"Poolex Ice Spa 7kW Inverter Heat Pump for Spas and Hot Tubs PC-ICESPA","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePoolex Ice Spa 7kW | Full Inverter EVI Heat Pump for Large Spas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003ePoolex Ice Spa 7kW (PC-ICESPA-7)\u003c\/span\u003e\u003cspan\u003e is the 2026 gold standard for year-round heating in large-format hot tubs and swim spas. Recently awarded the prestigious \u003c\/span\u003e\u003cspan\u003eWhat Spa? 2026 Best Buy Award\u003c\/span\u003e\u003cspan\u003e: This unit is engineered for homeowners who refuse to let winter energy costs dictate their wellness routine. By combining \u003c\/span\u003e\u003cspan\u003eFull Inverter technology\u003c\/span\u003e\u003cspan\u003e with a high-performance \u003c\/span\u003e\u003cspan\u003eEVI compressor\u003c\/span\u003e\u003cspan\u003e, the Ice Spa 7kW delivers a massive \u003c\/span\u003e\u003cspan\u003e7kW output\u003c\/span\u003e\u003cspan\u003e, while remaining capable of heating effectively down to \u003c\/span\u003e\u003cspan\u003e-25°C\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith a \u003c\/span\u003e\u003cspan\u003eCOP of up to 11.9\u003c\/span\u003e\u003cspan\u003e, the Ice Spa 7kW is roughly \u003c\/span\u003e\u003cspan\u003efour times cheaper to run\u003c\/span\u003e\u003cspan\u003e than a standard electric heater. Whether you are maintaining a 40°C soak during a blizzard or cooling a swim spa for summer training, this unit provides the most reliable, award-winning thermal management on the market.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy the Ice Spa 7kW is the 2026 Industry Leader:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Award-Winning EVI Power\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Ice Spa 7kW has dominated the industry awards (2024–2026) due to its specialised cold-climate engineering:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eEnhanced Vapour Injection (EVI):\u003c\/span\u003e\u003cspan\u003e This technology injects vapour into the compressor to boost performance when ambient air is freezing. At \u003c\/span\u003e\u003cspan\u003e-10°C\u003c\/span\u003e\u003cspan\u003e, it still pumps out \u003c\/span\u003e\u003cspan\u003e3.3kW of heat\u003c\/span\u003e\u003cspan\u003e, ensuring your spa stays at temperature even when standard heat pumps fail.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eFull Inverter Efficiency:\u003c\/span\u003e\u003cspan\u003e The system intelligently modulates its power consumption, reducing energy bills by up to \u003c\/span\u003e\u003cspan\u003e75%\u003c\/span\u003e\u003cspan\u003e compared to traditional 3kW or 6kW electric immersion heaters.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eWhisper-Quiet Operation:\u003c\/span\u003e\u003cspan\u003e At a distance of 10m, noise levels drop below \u003c\/span\u003e\u003cspan\u003e28dB(A)\u003c\/span\u003e\u003cspan\u003e—quieter than a library—making it ideal for residential neighbour hoodss.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Smart Connectivity \u0026amp; \"Plug \u0026amp; Play\" Simplicity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDesigned for the modern smart home, the Ice Spa 7kW offers effortless control:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eBuilt-in Wi-Fi \u0026amp; Poolex App:\u003c\/span\u003e\u003cspan\u003e Manage your spa temperature, set timers, and switch between heating and cooling modes directly from your smartphone via the \u003c\/span\u003e\u003cspan\u003eSmart Life App\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eOptional Remote Touchscreen:\u003c\/span\u003e\u003cspan\u003e For those who prefer physical controls, a detachable wired colour touchscreen can be added to monitor performance from inside the house.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eRapid Installation:\u003c\/span\u003e\u003cspan\u003e Supplied with a \u003c\/span\u003e\u003cspan\u003e4m mains cable and RCD plug\u003c\/span\u003e\u003cspan\u003e, it is a true \"Plug \u0026amp; Play\" solution. The 1\" \/ 32-38mm connections ensure it integrates with almost any existing spa plumbing.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Reversible Climate Control\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eHeat or Cool:\u003c\/span\u003e\u003cspan\u003e With a heating range up to \u003c\/span\u003e\u003cspan\u003e40°C\u003c\/span\u003e\u003cspan\u003e and a cooling range down to \u003c\/span\u003e\u003cspan\u003e4°C\u003c\/span\u003e\u003cspan\u003e, it is perfect for both luxury hot tubs and high-performance \"Ice Bath\" recovery setups.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eTitanium Longevity:\u003c\/span\u003e\u003cspan\u003e The Titanium heat exchanger is immune to chemical corrosion from chlorine or salt water, backed by a \u003c\/span\u003e\u003cspan\u003e15-year warranty\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003ePoolex Ice Spa 7kW: Technical Specifications\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"264\"\u003e \u003ccol width=\"302\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ GTIN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePoolex Ice Spa 7kW \/ PC-ICESPA\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMax Heat Output (A26\/W26)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3.3 ~ 7.0 kW (COP 11.9 ~ 5.0)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExtreme Cold Output (A-10\/W38)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.2 ~ 3.3 kW (COP 1.8 ~ 2.1)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOperating Range\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e-25°C to +43°C\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions (L x W x H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e710mm x 490mm x 500mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNet Weight\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. 48 kg\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNoise Level (10m)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u0026lt;28 dB(A) - Silent Operation\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNominal Flow Rate\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3 m³\/h\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRefrigerant\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eR32 (Eco-Friendly)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranties\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3yr Parts \/ 7yr Compressor \/ 15yr Coil\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2026 Installation \u0026amp; Performance Tips\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eLocation Matters:\u003c\/span\u003e\u003cspan\u003e Install the unit outdoors with clear airflow. Avoid placing it in sheds or dense vegetation, as the unit needs to disperse cooled air to maintain its \u003c\/span\u003e\u003cspan\u003eWhat Spa? 2026\u003c\/span\u003e\u003cspan\u003e efficiency ratings.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eElectrical Note:\u003c\/span\u003e\u003cspan\u003e The supplied RCD plug is designed for safety; however, ensure your outdoor socket housing is large enough to accommodate the RCD casing.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eWinter Protection:\u003c\/span\u003e\u003cspan\u003e While the unit operates down to -25°C, it is supplied with a \u003c\/span\u003e\u003cspan\u003ecustom winter cover\u003c\/span\u003e\u003cspan\u003e to protect the chassis from debris when not in use.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eROI:\u003c\/span\u003e\u003cspan\u003e For a 1,500-litre hot tub used year-round, the Ice Spa 7kW typically pays for itself in energy savings within \u003c\/span\u003e\u003cspan\u003e14 to 18 months\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"222\"\u003e \u003ccol width=\"392\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSpecification\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIceSpa 7 kW\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeating capacity (Air 26 °C \/ Water 26 °C)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3.3–7.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCooling \/ chill capacity (Air 35 °C \/ Water 27 °C)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3.2–3.7 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePower supply\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e230 V, single-phase, 50\/60 Hz\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMax running current\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e9 A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRated max power input\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1.7 kW \u003c\/span\u003e\u003cspan\u003e(appears inconsistent with current rating — [confirm])\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended supply circuit\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e230 V, 16 A socket, 10 mA RCD, earthed, sheltered\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical connection\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRCD plug (10 mA) + 5 m cable (plug-in, not hard-wired). May not fit covered outdoor sockets \u003c\/span\u003e\u003cspan\u003e[confirm]\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMCB\/breaker rating \u0026amp; cable cross-section\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNot specified beyond 16 A socket \u003c\/span\u003e\u003cspan\u003e[confirm]\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRefrigerant\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eR32\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRefrigerant charge\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e650 g\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeat exchanger\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTitanium\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWater connections\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32\/38 mm (1″ male)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNominal water flow\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3.0 m³\/h (minimum flow \u003c\/span\u003e\u003cspan\u003e[confirm]\u003c\/span\u003e\u003cspan\u003e)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eClearances\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e≥ 50 cm sides\/rear; ≥ 1.5 m front; ≥ 2.5 m from spa\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNoise\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u0026lt; 28 dB(A) at 10 m; \u0026lt; 48 dB(A) at 1 m\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions (L × W × H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e710 × 490 × 500 mm \u003c\/span\u003e\u003cspan\u003e(7 kW manual: 705 × 490 × 505 mm)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWeight (net \/ gross)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e43 \/ 46 kg\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOperating ambient range\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e−25 °C to +43 °C\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeating set-point range\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e15–40 °C (manual)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCooling set-point range\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4–35 °C (page); 7–35 °C (manual). Minimum chill set-point for cold-plunge \u003c\/span\u003e\u003cspan\u003e[confirm]\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3 yr unit \/ 7 yr compressor \/ 15 yr titanium coil\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2\u003e\n\u003cmeta charset=\"utf-8\"\u003ePoolex IceSpa 7 kW Inverter Heat Pump \u0026amp; Chiller — Buying Guide\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnsuring a smooth, safe and professional delivery, installation and commissioning experience. This guide outlines the complete process from placing your order through to installation, safety checks and aftercare. Following these steps will help ensure a seamless delivery and set-up of your Poolex IceSpa 7 kW inverter heat pump \/ chiller, whether you are fitting it to a spa, hot tub or cold-plunge at home or in a professional wellness setting.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe IceSpa is a reversible unit: it \u003c\/span\u003e\u003cspan\u003eheats\u003c\/span\u003e\u003cspan\u003e your spa or hot tub water and, in Chiller mode, \u003c\/span\u003e\u003cspan\u003ecools\u003c\/span\u003e\u003cspan\u003e it for cold-plunge use. It runs on R32 refrigerant through a titanium heat exchanger and connects to a standard single-phase supply.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Place Your Order\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChoose the Poolex IceSpa 7 kW model and complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe price shown includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll units are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Order Processing \u0026amp; Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce your order is confirmed, your IceSpa unit is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe IceSpa 7 kW is a factory-built inverter heat pump with a titanium heat exchanger and an R32 refrigerant circuit. It is quality-checked and tested before leaving the manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe unit and its in-box accessories — RCD mains cable (5 m), 4 anti-vibration pads, 2 × 32\/38 mm hose tails, 2 × hose clamps, winter cover, condensate drain kit, a detachable remote colour touchscreen (10 m cable) and the manual — are checked and securely boxed and palletised for shipment. Note that pipes and additional fittings are not supplied with the 7 kW.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Delivery Organisation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen your unit is ready, we organise delivery of the single boxed and palletised IceSpa to your address (kerbside). The 7 kW weighs approximately 43 kg net (around 46 kg gross, boxed). You will be notified of:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for a pallet truck)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour unit is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Pre-Installation Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, please prepare the following. These requirements come from the manufacturer's manual.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBase and siting (outdoors only)\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA level, stable outdoor base or concrete slab, capable of supporting the unit's weight, on which the 4 supplied anti-vibration pads will sit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFree, unobstructed airflow — exhaust air must not blow at neighbours' windows or recirculate back into the fan intake.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDo not site the unit near oil, flammable or corrosive gases, sulphur, high-frequency devices, or where mud, road spray or noise would be a nuisance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAirflow clearances (7 kW):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e≥ 50 cm\u003c\/span\u003e\u003cspan\u003e to the sides and rear.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e≥ 1.5 m\u003c\/span\u003e\u003cspan\u003e clear in front of the fan\/coil (the air intake and discharge).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e≥ 2.5 m\u003c\/span\u003e\u003cspan\u003e from the spa\/tub (may be sited closer thanks to the built-in RCD).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eNothing on top of or directly in front of the unit; never stand or step on it.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlumbing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eThe IceSpa is installed \u003c\/span\u003e\u003cspan\u003eafter\u003c\/span\u003e\u003cspan\u003e the spa's circulation pump, filter and heater in the water circuit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eConnect using the supplied 32\/38 mm hose tails (1″). A \u003c\/span\u003e\u003cspan\u003ebypass kit\u003c\/span\u003e\u003cspan\u003e (2 × T-pieces + 3 × ball valves) is recommended so the unit can be isolated for service and winterising. Pipes and extra fittings are not supplied with the 7 kW.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eDose all water chemistry (chlorine, bromine, pH, salt) \u003c\/span\u003e\u003cspan\u003edownstream\u003c\/span\u003e\u003cspan\u003e of the heat pump, never immediately upstream, and keep the water at \u003c\/span\u003e\u003cspan\u003epH 6.8–7.8\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eKeep the upstream filter clean and check the flow rate monthly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCondensate\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFit the supplied condensate drain kit to the base to route condensate and defrost melt-water away from the slab. (Detailed condensate routing is not given in the manual's English text \u003c\/span\u003e\u003cspan\u003e.)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical Preparation (Customer's Responsibility)\u003c\/span\u003e\u003cspan\u003e All electrical work is entirely the customer's responsibility. You must:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eArrange a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eProvide a \u003c\/span\u003e\u003cspan\u003e230 V single-phase, 50\/60 Hz\u003c\/span\u003e\u003cspan\u003e supply. The unit draws a maximum running current of \u003c\/span\u003e\u003cspan\u003e9 A\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eSupply from an \u003c\/span\u003e\u003cspan\u003eRCD-protected, properly earthed circuit\u003c\/span\u003e\u003cspan\u003e. The manual's installation diagram specifies a \u003c\/span\u003e\u003cspan\u003e230 V, 16 A socket with a 10 mA RCD\u003c\/span\u003e\u003cspan\u003e, sheltered from rain and water spray. The unit is supplied with an RCD plug (10 mA residual-current device built into the plug) and a 5 m cable — it is plug-in, not hard-wired. \u003c\/span\u003e\u003cspan\u003eNote:\u003c\/span\u003e\u003cspan\u003e the 7 kW product page warns that this RCD plug may not fit outdoor sockets fitted with covers — confirm your socket arrangement with your electrician \u003c\/span\u003e\u003cspan\u003e[confirm]\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eEnsure compliance with UK electrical regulations (\u003c\/span\u003e\u003cspan\u003eBS 7671\u003c\/span\u003e\u003cspan\u003e), including correct MCB\/breaker and isolator selection and cable sizing. Beyond the 16 A socket reference, the exact MCB rating and cable cross-section (mm²) are not specified by the manufacturer \u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer's manual in advance, and where possible have them present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eImportant:\u003c\/span\u003e\u003cspan\u003e Failure to use a qualified electrician or to meet the required electrical standards may void the warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Delivery \u0026amp; Unloading\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn the scheduled delivery day:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour IceSpa arrives as a single boxed, palletised unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur delivery team unloads it (via pump truck or trolley where possible).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIt is placed at your designated kerbside or base area.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eOnce delivered, please\u003c\/strong\u003e:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnpack the unit and all accessories.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck for damage or missing parts. Note any visible damage on the carrier's paperwork at the point of delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any issues to us within 24 hours to maintain warranty eligibility. (The manufacturer additionally asks that any transit damage be confirmed in writing within 48 hours.)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the unit has been transported lying horizontally, wait 24 hours before connecting it.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Installation \/ Commissioning\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional installation is optional. Otherwise, all plumbing and electrical work must be carried out by suitably qualified persons. The chiller arrives factory-built and fully assembled — only positioning, plumbing and the electrical connection are required.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInstallation steps\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePosition the unit on the level slab, on its anti-vibration pads, observing the stated clearances (≥ 50 cm sides\/rear, ≥ 1.5 m front, ≥ 2.5 m from the spa).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003ePlumb it into the circuit \u003c\/span\u003e\u003cspan\u003eafter\u003c\/span\u003e\u003cspan\u003e the circulation pump and filter, ideally on a bypass kit, using the 32\/38 mm hose tails.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrime and fill the circuit and check every union and hose clamp for leaks.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eA \u003c\/span\u003e\u003cspan\u003equalified electrician\u003c\/span\u003e\u003cspan\u003e makes the RCD-protected, earthed connection and provides local isolation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCommission the unit using the manufacturer's pre-start checklist (see Section 7) and run it for the first time.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eSelect \u003c\/span\u003e\u003cspan\u003eHeat\u003c\/span\u003e\u003cspan\u003e mode (spa\/hot tub) or \u003c\/span\u003e\u003cspan\u003eCool \/ Chiller\u003c\/span\u003e\u003cspan\u003e mode (cold-plunge) on the touchscreen and set your target temperature. The unit typically changes water temperature by about \u003c\/span\u003e\u003cspan\u003e1–2 °C per hour\u003c\/span\u003e\u003cspan\u003e, so keep the tub covered and insulated.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCommissioning \/ first-run checks (from the manual)\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eUnit secure and level; pressure gauge reads \u003c\/span\u003e\u003cspan\u003e\u0026gt; 80 psi\u003c\/span\u003e\u003cspan\u003e; wiring to terminals correct; \u003c\/span\u003e\u003cspan\u003eearth connected\u003c\/span\u003e\u003cspan\u003e; hydraulic joints tight with no leaks; water circulating at an adequate flow; area clear of tools.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eStart sequence: power on → start the filtration pump → activate the RCD\/differential on the cable → start the heat pump → set temperature and mode on the touchscreen → the compressor starts shortly after.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter a power cut the unit wakes in sleep mode — re-arm the RCD and switch it back on.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Finishing \u0026amp; Safety Check\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce installed and commissioned:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm the unit is level and secure on its pads, and that all clearances remain clear.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck every water union, hose tail and clamp for leaks under running flow.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTest the RCD in the plug (press RESET to power on; test the RCD regularly thereafter).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eRun a full \u003c\/span\u003e\u003cspan\u003eheat\u003c\/span\u003e\u003cspan\u003e cycle \u003c\/span\u003e\u003cspan\u003eand\u003c\/span\u003e\u003cspan\u003e a full \u003c\/span\u003e\u003cspan\u003ecool\u003c\/span\u003e\u003cspan\u003e cycle to confirm both modes operate correctly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eObtain the electrical installation certification from your electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e8. Enjoy Your Chiller \u0026amp; Ongoing Support — Including Winterising\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eWarranty (return-to-base, from first invoice date):\u003c\/span\u003e\u003cspan\u003e unit \u003c\/span\u003e\u003cspan\u003e3 years\u003c\/span\u003e\u003cspan\u003e, compressor \u003c\/span\u003e\u003cspan\u003e7 years\u003c\/span\u003e\u003cspan\u003e, titanium coil \u003c\/span\u003e\u003cspan\u003e15 years\u003c\/span\u003e\u003cspan\u003e against corrosion; parts-only after year 3. The warranty excludes frost damage, incorrect water chemistry, and unauthorised repair or accessories. Any registration-based extension of these terms is not documented in our sources \u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eOperating ambient range:\u003c\/span\u003e\u003cspan\u003e the unit is designed to run year-round from \u003c\/span\u003e\u003cspan\u003e−25 °C to +43 °C\u003c\/span\u003e\u003cspan\u003e, with automatic defrost\/de-icing.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eWinterising (important):\u003c\/span\u003e\u003cspan\u003e when the spa is drained or taken out of use in frost, \u003c\/span\u003e\u003cspan\u003edrain all residual water from the unit and fit the supplied winter cover\u003c\/span\u003e\u003cspan\u003e. The manual further advises disconnecting the unit and storing it in a dry place (shed or garage) over winter. \u003c\/span\u003e\u003cspan\u003eFrost damage is not covered by the warranty.\u003c\/span\u003e\u003cspan\u003e For performance, keep the tub, pipework and an insulating cover all insulated.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eSupport:\u003c\/span\u003e\u003cspan\u003e report any damage within 24 hours. Our support team is always available for assistance or replacement parts.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds (Key Information)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eEligibility:\u003c\/span\u003e\u003cspan\u003e Returns apply only to unused products in original condition. Custom or modified items may not be eligible.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eReporting issues:\u003c\/span\u003e\u003cspan\u003e Missing or damaged components must be reported within 24 hours of delivery. Transit-damage claims require timely reporting; note visible damage on the carrier's receipt at the point of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eProcedure:\u003c\/span\u003e\u003cspan\u003e Contact our customer support with photographs or video evidence. A member of our team will assess the issue and arrange replacements, repairs, or next steps.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eRefund conditions:\u003c\/span\u003e\u003cspan\u003e Refunds or replacements are available only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFinal Note on Electrical Responsibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work — including preparation, the power supply, the final connection, isolation, certification and compliance with BS 7671 — is 100% the customer's responsibility and must be completed by a qualified electrician. This requirement is essential for safety, performance and warranty validity.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\n\u003cspan style=\"font-size: 0.875rem;\"\u003e\u003cb id=\"docs-internal-guid-4cd6b13e-7fff-0e3f-64df-7b3e9de5da4a\"\u003e\u003c\/b\u003e \u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eHeater Information\u003c\/span\u003e\n\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Poolex-Spawer-Ice-Spa-5kW-7kW-Specifications-2026.pdf?v=1781588034\" target=\"_blank\"\u003eSpecifications\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/AES-Poolex-IceSpa-7kW-Inverter-Heat-Pump-Manual.pdf?v=1781588106\" target=\"_blank\"\u003eManual \u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003eElectrical Supply - IMPORTANT\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification: Electrical Supply\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e\u003cspan\u003eOwner’s Brief for the Poolex Ice Spa 7kW\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCRITICAL: RCD PLUG ADVISORY\u003c\/strong\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Ice Spa 7kW comes with a \u003c\/span\u003e\u003cspan\u003e4m mains cable and a pre-fitted RCD plug\u003c\/span\u003e\u003cspan\u003e. Note that this RCD plug is larger than a standard UK plug. It will \u003c\/span\u003e\u003cspan\u003enot\u003c\/span\u003e\u003cspan\u003e fit inside most waterproof outdoor sockets with \"clip-down\" or \"flip-top\" covers. You may need a dedicated \"large-format\" weatherproof enclosure or have an electrician hardwire the unit via a rotary isolator.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Power Infrastructure Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe 7kW model is more powerful than the 5kW version, drawing a maximum of \u003c\/span\u003e\u003cspan\u003e1.7kW\u003c\/span\u003e\u003cspan\u003e during peak heating or EVI engagement.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"168\"\u003e \u003ccol width=\"112\"\u003e \u003ccol width=\"158\"\u003e \u003ccol width=\"164\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComponent\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRating\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOperating Amperage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConnection Type\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMax Power Input\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1700W\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~7.4A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlug-in (RCD supplied)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNormal Running Draw\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e280W - 1400W\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~1.2A - 6A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlug-in\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eVoltage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e230V \/ 50Hz\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSingle Phase\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUK Standard\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eNo Extension Leads:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eDue to the 7.4A continuous draw, the use of a standard household extension lead is a fire risk. The unit must be plugged directly into a wall-mounted outdoor socket.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eCircuit Load\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Ensure the circuit serving the heat pump can handle the ~7.4A load in addition to the Hot Tub's own pumps and heaters. Most domestic 16A or 32A ring mains are sufficient, provided they aren't overloaded with other high-draw appliances (kettles, dryers, etc.).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Inverter \u0026amp; EVI Performance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eVariable Draw\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The Full Inverter technology means the unit doesn't always pull 1.7kW. In \"Eco\" or \"Maintenance\" mode, it may pull as little as 280W (roughly the same as a few lightbulbs).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eEVI Operation:\u003c\/strong\u003e\u003cspan\u003e In extreme cold (-10°C to -25°C), the EVI compressor works harder to extract heat. This is when you will see the amperage rise toward the 7.4A limit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eRCD Safety\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The integrated RCD is your primary safety barrier. It must be kept clear of standing water and tested regularly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Smart Control \u0026amp; Integration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWi-Fi Strength\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The 7kW unit relies on the \u003c\/span\u003e\u003cspan\u003eSmart Life \/ Poolex App\u003c\/span\u003e\u003cspan\u003e for advanced scheduling. If your Wi-Fi signal is weak outdoors, the inverter may still run, but you will lose the ability to use the programmable timer or remote temperature adjustments.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eOptional Touchscreen\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e If you chose the detachable wired touchscreen option, the data cable must be protected from UV light and moisture during installation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Commissioning\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWater Flow Verification\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The unit’s internal electronics will prevent the compressor from starting if the \u003c\/span\u003e\u003cspan\u003e3m³\/h\u003c\/span\u003e\u003cspan\u003e flow rate isn't detected. Ensure your spa pump is active before turning on the heat pump.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eCertification\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e While this is a \"Plug \u0026amp; Play\" unit, if you have an electrician install a dedicated outdoor socket or enclosure for the RCD plug, ensure you receive a \u003c\/span\u003e\u003cspan\u003eMinor Works Certificate\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOwner’s Electrical Action Plan\u003c\/span\u003e\u003c\/h3\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eEnclosure Check:\u003c\/strong\u003e\u003cspan\u003e Verify if your outdoor socket cover can close over the bulky RCD plug. If not, upgrade the enclosure.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eDistance Check:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEnsure the unit is within 4 meters of the socket (the length of the supplied cable).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eApp Setup\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Pair the unit with your home network before cold weather sets in to ensure the anti-frost logic is active.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation Protocol: Poolex Ice Spa 7kW\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003ePC-ICESPA-7 | Award-Winning Full Inverter EVI Heat Pump\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAs a \u003c\/span\u003e\u003cspan\u003eWhat Spa? 2026 Best Buy\u003c\/span\u003e\u003cspan\u003e, this unit requires a precise installation to maintain the efficiency levels that earned its accolades.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Receipt \u0026amp; \"Award-Grade\" Audit\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe 24-Hour Inspection:\u003c\/strong\u003e\u003cspan\u003e Inspect the larger \u003c\/span\u003e\u003cspan\u003e710mm x 490mm\u003c\/span\u003e\u003cspan\u003e chassis for any impact damage. Check the fan blades through the grille to ensure they rotate freely and haven't shifted during transit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eUpright Settlement\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e This unit contains significantly more R32 refrigerant than the 5kW model. It \u003c\/span\u003e\u003cspan\u003emust sit upright for 24 hours\u003c\/span\u003e\u003cspan\u003e before power-up to ensure the oil and refrigerant have separated correctly in the EVI compressor.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eRCD Compatibility Check\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Note that the supplied \u003c\/span\u003e\u003cspan\u003eRCD plug\u003c\/span\u003e\u003cspan\u003e is bulky and may not fit inside standard \"flip-lid\" outdoor sockets. Check your socket clearance immediately.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Site Preparation: The 7kW Airflow Dynamics\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith a higher heat output comes a higher volume of cold air exhaust.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eExhaust Clearance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEnsure a minimum of \u003c\/span\u003e\u003cspan\u003e2.5 meters\u003c\/span\u003e\u003cspan\u003e of clear space in front of the fan. The 7kW unit moves more air; if that cold air bounces off a fence or wall, the unit will \"ice up\" prematurely.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Base\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The unit weighs \u003c\/span\u003e\u003cspan\u003e42kg+\u003c\/span\u003e\u003cspan\u003e. It must be placed on a solid, level base (concrete or heavy paving) using the provided \u003c\/span\u003e\u003cspan\u003eanti-vibration pads\u003c\/span\u003e\u003cspan\u003e to ensure quiet operation \u003c\/span\u003e(\u0026lt; 28 dB at 10 m).\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDrainage\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e In high-humidity\/low-temp conditions, the unit can produce several litres of condensation per day. Ensure the runoff path is clear of walkways to avoid ice patches in winter.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Plumbing: The 3m³\/h Flow Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Ice Spa 7kW is designed for a \u003c\/span\u003e\u003cspan\u003eNominal Flow of 3m³\/h\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eBypass Assembly\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e A \u003c\/span\u003e\u003cspan\u003e3-valve bypass kit\u003c\/span\u003e\u003cspan\u003e is mandatory for this model. Most spa pumps move water too fast for the 7kW heat exchanger to work efficiently. The bypass allows you to slow the water down to achieve the optimal temperature differential .\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eConnection Sequence:\u003c\/strong\u003e\u003cspan\u003e Always install the heat pump \u003c\/span\u003e\u003cspan\u003eafter\u003c\/span\u003e\u003cspan\u003e the spa's existing circulation pump and filter, but \u003c\/span\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003cspan\u003e any chemical dosing equipment.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eHose Tails\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The unit uses \u003c\/span\u003e\u003cspan\u003e1\" male \/ 32-38mm\u003c\/span\u003e\u003cspan\u003e connections. Ensure you have a high-pressure reinforced hose; a standard garden hose is not suitable for 40°C spa water under pressure.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Commissioning \u0026amp; Wi-Fi Optimisation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eAir Purge:\u003c\/strong\u003e\u003cspan\u003e Before turning on the power, run the spa pump to purge all air from the heat pump's internal titanium coil. Trapped air can cause the unit to overheat instantly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePoolex App Pairing\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The 7kW unit features a dedicated Wi-Fi module. If your spa is distant from the house, verify a 2.4GHz signal strength at the unit before finalising the installation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWinter Strategy\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e If not in use during winter, the unit \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e be drained and stored. If left outside, it \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e remain powered on to allow the automatic de-icing to protect the internal pipework.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Readiness Checklist\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSettlement:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eUnit stood upright for 24 hours?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRCD Check:\u003c\/strong\u003e\u003cspan\u003e Does the RCD plug fit into your outdoor socket enclosure?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAirflow:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e300mm rear clearance and 2.5m front exhaust clearance confirmed?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePlumbing:\u003c\/strong\u003e\u003cspan\u003e Bypass kit ready for flow regulation 3m³\/h?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNetwork:\u003c\/strong\u003e\u003cspan\u003e 2.4GHz Wi-Fi signal available at the install site?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePoolex Ice Spa 7kW: Warranty Statement\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003ePC-ICESPA-7 | Multi-Tiered Performance Guarantee\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Ice Spa 7kW is a \"Full Inverter\" precision instrument. To safeguard your \u003c\/span\u003e\u003cspan\u003e15-year\u003c\/span\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cspan\u003e7-year\u003c\/span\u003e\u003cspan\u003e, and \u003c\/span\u003e\u003cspan\u003e3-year\u003c\/span\u003e\u003cspan\u003e protection tiers, the following installation and seasonal maintenance standards are mandatory.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Tiered Warranty Duration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePoolex provides a comprehensive, return-to-base (RTB) warranty for the 7kW model:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eTitanium Heat Exchanger: \u003c\/strong\u003e\u003cspan\u003e15-Year Warranty\u003c\/span\u003e\u003cspan\u003e specifically against chemical corrosion (excluding frost damage).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eInverter Compressor\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e7-Year Warranty\u003c\/span\u003e\u003cspan\u003e (Parts only) against mechanical failure.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eGeneral Parts \u0026amp; Electronics\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e3-Year Warranty\u003c\/span\u003e\u003cspan\u003e covering the fan motor, Wi-Fi module, sensors, and internal control boards.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Conditions for Validity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo maintain your coverage, these technical and environmental conditions must be met:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eFlow Rate \u0026amp; Bypass:\u003c\/strong\u003e\u003cspan\u003e The unit is optimised for a nominal flow of \u003c\/span\u003e\u003cspan\u003e3m³\/h\u003c\/span\u003e\u003cspan\u003e. Operating the unit without a \u003c\/span\u003e\u003cspan\u003eBypass Kit\u003c\/span\u003e\u003cspan\u003e on high-pressure spa systems can cause internal \"erosion\" or mechanical vibration damage to the sensors. Evidence of a bypass setup is required for hydraulic-related claims.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eChemical Compliance:\u003c\/strong\u003e\u003cspan\u003e While the titanium coil is highly resistant, the spa water must be kept within balanced parameters (pH 7.0–7.6). Concentrated \"chemical shocking\" should never be performed directly upstream of the heat pump.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWinterisation (The Frost Clause):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe 15-year coil warranty \u003c\/span\u003e\u003cspan\u003edoes not cover frost damage\u003c\/span\u003e\u003cspan\u003e. If the unit is left outdoors in winter, it must remain powered to allow the automatic de-icing logic to function. If the unit is disconnected, it must be fully drained and stored in a dry, frost-free environment (shed or garage).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. The 24-Hour Inspection Rule\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eRefrigerant \u0026amp; Chassis\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e You must unbox and inspect the unit within \u003c\/span\u003e\u003cspan\u003e24 hours of delivery\u003c\/span\u003e\u003cspan\u003e. Look for oily residue on the base—this indicates an \u003c\/span\u003e\u003cspan\u003eR32 leak\u003c\/span\u003e\u003cspan\u003e from the EVI circuit. Damage reported after this window is ineligible for transit claims.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Settlement Rule:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe unit contains a high-capacity compressor. If transported on its side, it \u003c\/span\u003e\u003cspan\u003emust remain upright for 24 hours\u003c\/span\u003e\u003cspan\u003e before power is applied. Starting the unit prematurely will cause oil-slugging in the EVI valves, voiding the 7-year compressor warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Electrical Integrity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eRCD Protection\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The supplied \u003c\/span\u003e\u003cspan\u003e4m cable and RCD plug\u003c\/span\u003e\u003cspan\u003e are integral to the unit's safety certification. Cutting the cable or removing the RCD plug to facilitate a hardwired installation without a suitable IP-rated external isolator will void the 3-year electronics warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eAirflow Obstruction:\u003c\/strong\u003e\u003cspan\u003e Performance-related claims will be rejected if the unit is installed with less than the required \u003c\/span\u003e\u003cspan\u003e2.5 meters\u003c\/span\u003e\u003cspan\u003e of front exhaust clearance, as this causes \"thermal recycling\" and forces the inverter to overwork.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Claims Procedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a technical fault:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eIdentity:\u003c\/span\u003e\u003cspan\u003e Provide your original purchase record and the Model\/GTIN (\u003c\/span\u003e\u003cspan\u003ePC-ICESPA-7\u003c\/span\u003e\u003cspan\u003e).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eDigital Diagnostics:\u003c\/span\u003e\u003cspan\u003e Provide a screenshot from the \u003c\/span\u003e\u003cspan\u003ePoolex\/Smart Life App\u003c\/span\u003e\u003cspan\u003e showing the current settings and any active error codes.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eSite Photos:\u003c\/span\u003e\u003cspan\u003e Photos showing the \u003c\/span\u003e\u003cspan\u003eBypass Kit\u003c\/span\u003e\u003cspan\u003e, the \u003c\/span\u003e\u003cspan\u003e300mm rear\/2.5m front clearance\u003c\/span\u003e\u003cspan\u003e, and the electrical connection method.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWarranty Validity Checklist\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e Inspection:\u003c\/strong\u003e\u003cspan\u003e Unit checked for oil leaks and transit damage within 24 hours?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e Settlement:\u003c\/strong\u003e\u003cspan\u003e Unit stood upright for a full 24 hours before the first start?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003ePlumbing\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Bypass kit installed and flow set to approximately \u003c\/span\u003e\u003cspan\u003e3m³\/h\u003c\/span\u003e\u003cspan\u003e?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWinter Plan:\u003c\/strong\u003e\u003cspan\u003e Unit either remains powered on for de-icing or is fully drained and stored?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eRCD plug used as intended or hardwired via a certified professional?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eReturn Policy\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refund Policy\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWe ask that you send us copies of receipts for such costs.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Poolex-Spawer-Ice-Spa-5kW-7kW-Specifications-2026.pdf?v=1781588034\" target=\"_blank\"\u003eSpecifications\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/AES-Poolex-IceSpa-7kW-Inverter-Heat-Pump-Manual.pdf?v=1781588106\" target=\"_blank\"\u003eManual \u003c\/a\u003e\u003c\/p\u003e","brand":"Poolex","offers":[{"title":"Default Title","offer_id":57819002077516,"sku":null,"price":1545.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/BR_-_Lifestyle_Main_4.png?v=1784610016","url":"https:\/\/balancerecovery.co.uk\/products\/poolex-ice-spa-7kw-inverter-heat-pump-for-spas-and-hot-tubs-pc-icespa","provider":"Balance Recovery","version":"1.0","type":"link"}