{"product_id":"poolex-ice-spa-5kw-inverter-heat-pump-for-spas-and-hot-tubs-gtin-pc-icespa","title":"Poolex Ice Spa 5kW Inverter Heat Pump for Spas and Hot Tubs GTIN: PC-ICESPA","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePoolex Ice Spa 5kW | Full Inverter EVI Heat Pump for Hot Tubs \u0026amp; Swim Spas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003ePoolex Ice Spa 5kW (PC-ICESPA)\u003c\/span\u003e\u003cspan\u003e is the 2026 definitive solution for year-round spa heating in extreme climates. Specifically engineered to overcome the limitations of traditional spa heaters, the Ice Spa utilises \u003c\/span\u003e\u003cspan\u003eFull Inverter technology\u003c\/span\u003e\u003cspan\u003e combined with an \u003c\/span\u003e\u003cspan\u003eEVI (Enhanced Vapour Injection) compressor\u003c\/span\u003e\u003cspan\u003e. This advanced hardware allows the unit to operate effectively down to \u003c\/span\u003e\u003cspan\u003e-25°C\u003c\/span\u003e\u003cspan\u003e, delivering up to \u003c\/span\u003e\u003cspan\u003e3.1kW of heat even at -10°C ambient temperatures\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBy replacing or bypassing your spa’s internal electric heater, the Ice Spa reduces energy consumption by up to \u003c\/span\u003e\u003cspan\u003e75%\u003c\/span\u003e\u003cspan\u003e, offering a \u003c\/span\u003e\u003cspan\u003eCOP (Coefficient of Performance) of up to 8.6\u003c\/span\u003e\u003cspan\u003e. Whether you are heating a Nordic bath or a high-volume swim spa, the Ice Spa provides \"Plug \u0026amp; Play\" integration with a reversible heating and cooling range of \u003c\/span\u003e\u003cspan\u003e5°C to 43°C\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy the Ice Spa 5kW is the 2026 Winter Efficiency Leader:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. EVI Technology: Engineered for the Freeze\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMost heat pumps lose efficiency as the air gets colder. The Ice Spa solves this with \u003c\/span\u003e\u003cspan\u003eEnhanced Vapour Injection\u003c\/span\u003e\u003cspan\u003e:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eExtreme Sub-Zero Performance:\u003c\/strong\u003e\u003cspan\u003e At -10°C air and 38°C water, the unit still outputs 3.1kW of heat. This makes it \u003c\/span\u003e\u003cspan\u003etwice as cheap to run\u003c\/span\u003e\u003cspan\u003e as a standard electric heater in the peak of winter.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eFull Inverter Precision\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The compressor and fan vary their speeds to maintain the exact temperature required, avoiding the energy-heavy \"start-stop\" cycles of non-inverter models.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eAutomatic De-Icing\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Advanced sensors manage frost buildup on the evaporator, ensuring uninterrupted heating during snowy or humid winter conditions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. \"Plug \u0026amp; Play\" Smart Control Suite\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Ice Spa is designed for seamless user interaction and simple installation:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eRemote Colour Touchscreen\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The control panel is detachable and can be wired for remote mounting, allowing you to check your spa's status without leaving the house.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSmart Life App \u0026amp; Wi-Fi\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Fully compatible with iOS and Android, the integrated Wi-Fi allows for real-time temperature adjustments and programmable timers from your smartphone.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eUniversal Compatibility\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Supplied with \u003c\/span\u003e\u003cspan\u003e32\/38mm hose tails\u003c\/span\u003e\u003cspan\u003e and an integrated RCD mains cable, it connects easily to almost any hot tub, swim spa, or Nordic bath.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Reversible Climate Flexibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn 2026, a spa pump must do more than just heat:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eCooling Mode\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Capable of cooling water down to \u003c\/span\u003e\u003cspan\u003e5°C\u003c\/span\u003e\u003cspan\u003e, the Ice Spa is perfect for \"cold plunge\" therapy or keeping swim spas refreshing during record-breaking summer heatwaves.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eTitanium Heat Exchanger\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The anti-corrosive Titanium coil is compatible with all water treatments, including salt and chlorine, and is backed by a \u003c\/span\u003e\u003cspan\u003e15-year warranty\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003ePoolex Ice Spa 5kW: Technical Specifications\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"247\"\u003e \u003ccol width=\"355\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ GTIN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePoolex Ice Spa 5kW \/ PC-ICESPA\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMax Heat Output (A26\/W26)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e5.2kW (COP 8.6~7.6)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCold Climate Output (A-10\/W38)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3.1kW (COP 2.64~2.24)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOperating Range\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e-25°C to +43°C\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCompressor Technology\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFull Inverter + EVI (Enhanced Vapour Injection)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions (L x W x H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e540mm x 490mm x 430mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNet Weight\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e42 kg\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSound Pressure (10m)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u0026lt;35 dB(A) - Silent Operation\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRefrigerant\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eR32 (Eco-Friendly)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranties\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3yr Parts \/ 7yr Compressor \/ 15yr Coil\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2026 Professional Installation \u0026amp; ROI Notes\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eEnergy Savings\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Compared to a standard 3kW electric heater, the Ice Spa can pay for itself in under two winter seasons through reduced electricity bills.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElectrical\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e True \"Plug \u0026amp; Play\" setup. Ensure the unit is placed on a stable surface using the \u003c\/span\u003e\u003cspan\u003esupplied anti-vibration pads\u003c\/span\u003e\u003cspan\u003e to maintain ultra-quiet operation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHydraulic Prep:\u003c\/strong\u003e\u003cspan\u003e Requires a nominal flow rate of \u003c\/span\u003e\u003cspan\u003e2.15 m³\/h\u003c\/span\u003e\u003cspan\u003e. The unit is supplied with 32-38mm connections; ensure your external pipework is insulated for maximum winter efficiency.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWinter Cover\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Every unit is supplied with a dedicated winter cover to protect the chassis during periods of non-use.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol\u003e \u003ccol\u003e \u003c\/colgroup\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth scope=\"col\"\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/th\u003e\n\u003cth scope=\"col\"\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIceSpa 5 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCooling \/ chill capacity (Air 35 °C \/ Water 27 °C)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.0–2.49 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003eHeating capacity (Air 26 °C \/ Water 26 °C)\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e2.95–5.2 kW\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePower supply\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e230 V, single-phase, 50\/60 Hz\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMax running current\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8 A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRated max power input\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.1 kW \u003c\/span\u003e\u003cspan\u003e(appears inconsistent with current rating — [confirm])\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended supply circuit\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e230 V, 16 A socket, 10 mA RCD, earthed, sheltered\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical connection\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRCD plug (10 mA) + 5 m cable (plug-in, not hard-wired)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMCB\/breaker rating \u0026amp; cable cross-section\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNot specified beyond 16 A socket \u003c\/span\u003e\u003cspan\u003e[confirm]\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRefrigerant\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eR32\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRefrigerant charge\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~430 g \u003c\/span\u003e\u003cspan\u003e(from an older manual revision — [confirm])\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeat exchanger\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTitanium\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWater connections\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32\/38 mm (1″ hose tails supplied)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNominal water flow\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.15 m³\/h\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eClearances\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e≥ 30 cm sides\/rear; ≥ 1.5 m front; ≥ 2.5 m from spa\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNoise\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u0026lt; 35 dB(A) at 10 m; \u0026lt; 50 dB(A) at 1 m\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions (L × W × H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e540 × 490 × 430 mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWeight (net \/ gross)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e42 \/ 50 kg\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOperating ambient range\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e−25 °C to +43 °C\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeating set-point range\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e15–43 °C (page\/spec); 15–40 °C (manual)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCooling set-point range\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e5–43 °C (page\/spec); 7–35 °C (manual). Minimum chill set-point for cold-plunge \u003c\/span\u003e\u003cspan\u003e[confirm]\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3 yr unit \/ 7 yr compressor \/ 15 yr titanium coil\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003cbr\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2\u003e\n\u003cmeta charset=\"utf-8\"\u003ePoolex IceSpa 5 kW Inverter Heat Pump \u0026amp; Chiller — Buying Guide\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnsuring a smooth, safe and professional delivery, installation and commissioning experience. This guide outlines the complete process from placing your order through to installation, safety checks and aftercare. Following these steps will help ensure a seamless delivery and set-up of your Poolex IceSpa 5 kW inverter heat pump \/ chiller, whether you are fitting it to a spa, hot tub or cold-plunge at home or in a professional wellness setting.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe IceSpa is a reversible unit: it \u003c\/span\u003e\u003cspan\u003eheats\u003c\/span\u003e\u003cspan\u003e your spa or hot tub water and, in Chiller mode, \u003c\/span\u003e\u003cspan\u003ecools\u003c\/span\u003e\u003cspan\u003e it for cold-plunge use. It runs on R32 refrigerant through a titanium heat exchanger and connects to a standard single-phase supply\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Place Your Order\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChoose the Poolex IceSpa 5 kW model and complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe price shown includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll units are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Order Processing \u0026amp; Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, your IceSpa unit is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe IceSpa 5 kW is a factory-built inverter heat pump with a titanium heat exchanger and an R32 refrigerant circuit. It is quality-checked and tested before leaving the manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eThe unit and its in-box accessories — RCD mains cable (5 m), 4 anti-vibration pads, 2 × 32\/38 mm hose tails, 2 × hose clamps, winter cover, condensate drain kit and manual — are checked and securely boxed and palletised for shipment. (Detachable colour touchscreen inclusion on the 5 kW )\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Delivery Organisation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen your unit is ready, we organise delivery of the single boxed and palletised IceSpa to your address (kerbside). The 5 kW weighs approximately 42 kg net (around 50 kg gross, boxed). You will be notified of:\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for a pallet truck)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour unit is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Pre-Installation Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, please prepare the following. These requirements come from the manufacturer's manual.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cb\u003e\u003c\/b\u003e\u003cstrong\u003eBase and siting (outdoors only)\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eA level, stable outdoor base or concrete slab, capable of supporting the unit's weight, on which the 4 supplied anti-vibration pads will sit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFree, unobstructed airflow — exhaust air must not blow at neighbours' windows or recirculate back into the fan intake.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDo not site the unit near oil, flammable or corrosive gases, sulphur, high-frequency devices, or where mud, road spray or noise would be a nuisance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAirflow clearances (5 kW):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e≥ 30 cm\u003c\/span\u003e\u003cspan\u003e to the sides and rear.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e≥ 1.5 m\u003c\/span\u003e\u003cspan\u003e clear in front of the fan\/coil (the air intake and discharge).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e≥ 2.5 m\u003c\/span\u003e\u003cspan\u003e from the spa\/tub (may be sited closer thanks to the built-in RCD).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eNothing on top of or directly in front of the unit; never stand or step on it.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlumbing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eThe IceSpa is installed \u003c\/span\u003e\u003cspan\u003eafter\u003c\/span\u003e\u003cspan\u003e the spa's circulation pump, filter and heater in the water circuit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eConnect using the supplied 32\/38 mm hose tails (1″). A \u003c\/span\u003e\u003cspan\u003ebypass kit\u003c\/span\u003e\u003cspan\u003e (2 × T-pieces + 3 × ball valves) is recommended so the unit can be isolated for service and winterising.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eDose all water chemistry (chlorine, bromine, pH, salt) \u003c\/span\u003e\u003cspan\u003edownstream\u003c\/span\u003e\u003cspan\u003e of the heat pump, never immediately upstream, and keep the water at \u003c\/span\u003e\u003cspan\u003epH 6.8–7.8\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003eKeep the upstream filter clean and check the flow rate monthly.\u003c\/span\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCondensate\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFit the supplied condensate drain kit to the base to route condensate and defrost melt-water away from the slab. (Detailed condensate routing is not given in the manual's English text \u003c\/span\u003e\u003cspan\u003e.)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical Preparation (Customer's Responsibility)\u003c\/span\u003e\u003cspan\u003e All electrical work is entirely the customer's responsibility. You must:\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eArrange a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eProvide a \u003c\/span\u003e\u003cspan\u003e230 V single-phase, 50\/60 Hz\u003c\/span\u003e\u003cspan\u003e supply. The unit draws a maximum running current of \u003c\/span\u003e\u003cspan\u003e8 A\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eSupply from an \u003c\/span\u003e\u003cspan\u003eRCD-protected, properly earthed circuit\u003c\/span\u003e\u003cspan\u003e. The manual's installation diagram specifies a \u003c\/span\u003e\u003cspan\u003e230 V, 16 A socket with a 10 mA RCD\u003c\/span\u003e\u003cspan\u003e, sheltered from rain and water spray. The unit is supplied with an RCD plug (10 mA residual-current device built into the plug) and a 5 m cable — it is plug-in, not hard-wired. The 5 kW plug is stated to be suitable for outdoor sockets.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eEnsure compliance with UK electrical regulations (\u003c\/span\u003e\u003cspan\u003eBS 7671\u003c\/span\u003e\u003cspan\u003e), including correct MCB\/breaker and isolator selection and cable sizing. Beyond the 16 A socket reference, the exact MCB rating and cable cross-section (mm²) are not specified by the manufacturer \u003c\/span\u003e\u003cspan\u003e[confirm]\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer's manual in advance, and where possible have them present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eImportant:\u003c\/span\u003e\u003cspan\u003e Failure to use a qualified electrician or to meet the required electrical standards may void the warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Delivery \u0026amp; Unloading\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn the scheduled delivery day:\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour IceSpa arrives as a single boxed, palletised unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur delivery team unloads it (via pump truck or trolley where possible).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIt is placed at your designated kerbside or base area.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnpack the unit and all accessories.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck for damage or missing parts. Note any visible damage on the carrier's paperwork at the point of delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any issues to us within 24 hours to maintain warranty eligibility. (The manufacturer additionally asks that any transit damage be confirmed in writing within 48 hours.)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the unit has been transported lying horizontally, wait 24 hours before connecting it.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \/ Commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional installation is optional. Otherwise, all plumbing and electrical work must be carried out by suitably qualified persons. The chiller arrives factory-built and fully assembled — only positioning, plumbing and the electrical connection are required.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation steps\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePosition the unit on the level slab, on its anti-vibration pads, observing the stated clearances (≥ 30 cm sides\/rear, ≥ 1.5 m front, ≥ 2.5 m from the spa).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003ePlumb it into the circuit \u003c\/span\u003e\u003cspan\u003eafter\u003c\/span\u003e\u003cspan\u003e the circulation pump and filter, ideally on a bypass kit, using the 32\/38 mm hose tails.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrime and fill the circuit and check every union and hose clamp for leaks.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eA \u003c\/span\u003e\u003cspan\u003equalified electrician\u003c\/span\u003e\u003cspan\u003e makes the RCD-protected, earthed connection and provides local isolation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCommission the unit using the manufacturer's pre-start checklist (see Section 7) and run it for the first time.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eSelect \u003c\/span\u003e\u003cspan\u003eHeat\u003c\/span\u003e\u003cspan\u003e mode (spa\/hot tub) or \u003c\/span\u003e\u003cspan\u003eCool \/ Chiller\u003c\/span\u003e\u003cspan\u003e mode (cold-plunge) on the touchscreen and set your target temperature. The unit typically changes water temperature by about \u003c\/span\u003e\u003cspan\u003e1–2 °C per hour\u003c\/span\u003e\u003cspan\u003e, so keep the tub covered and insulated.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCommissioning \/ first-run checks (from the manual)\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eUnit secure and level; pressure gauge reads \u003c\/span\u003e\u003cspan\u003e\u0026gt; 80 psi\u003c\/span\u003e\u003cspan\u003e; wiring to terminals correct; \u003c\/span\u003e\u003cspan\u003eearth connected\u003c\/span\u003e\u003cspan\u003e; hydraulic joints tight with no leaks; water circulating at an adequate flow; area clear of tools.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStart sequence: power on → start the filtration pump → activate the RCD\/differential on the cable → start the heat pump → set temperature and mode on the touchscreen → the compressor starts shortly after.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter a power cut the unit wakes in sleep mode — re-arm the RCD and switch it back on.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Finishing \u0026amp; Safety Check\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce installed and commissioned:\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm the unit is level and secure on its pads, and that all clearances remain clear.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck every water union, hose tail and clamp for leaks under running flow.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTest the RCD in the plug (press RESET to power on; test the RCD regularly thereafter).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eRun a full \u003c\/span\u003e\u003cspan\u003eheat\u003c\/span\u003e\u003cspan\u003e cycle \u003c\/span\u003e\u003cspan\u003eand\u003c\/span\u003e\u003cspan\u003e a full \u003c\/span\u003e\u003cspan\u003ecool\u003c\/span\u003e\u003cspan\u003e cycle to confirm both modes operate correctly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eObtain the electrical installation certification from your electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e8. Enjoy Your Chiller \u0026amp; Ongoing Support — Including Winterising\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty (return-to-base, from first invoice date):\u003c\/span\u003e\u003cspan\u003e unit \u003c\/span\u003e\u003cspan\u003e3 years\u003c\/span\u003e\u003cspan\u003e, compressor \u003c\/span\u003e\u003cspan\u003e7 years\u003c\/span\u003e\u003cspan\u003e, titanium coil \u003c\/span\u003e\u003cspan\u003e15 years\u003c\/span\u003e\u003cspan\u003e against corrosion; parts-only after year 3. The warranty excludes frost damage, incorrect water chemistry, and unauthorised repair or accessories. Any registration-based extension of these terms is not documented in our sources\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOperating ambient range:\u003c\/span\u003e\u003cspan\u003e the unit is designed to run year-round from \u003c\/span\u003e\u003cspan\u003e−25 °C to +43 °C\u003c\/span\u003e\u003cspan\u003e, with automatic defrost\/de-icing.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eWinterising (important):\u003c\/span\u003e\u003cspan\u003e when the spa is drained or taken out of use in frost, \u003c\/span\u003e\u003cspan\u003edrain all residual water from the unit and fit the supplied winter cover\u003c\/span\u003e\u003cspan\u003e. The manual further advises disconnecting the unit and storing it in a dry place (shed or garage) over winter. \u003c\/span\u003e\u003cspan\u003eFrost damage is not covered by the warranty.\u003c\/span\u003e\u003cspan\u003e For performance, keep the tub, pipework and an insulating cover all insulated.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eSupport:\u003c\/span\u003e\u003cspan\u003e report any damage within 24 hours. Our support team is always available for assistance or replacement parts.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds (Key Information)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eEligibility:\u003c\/span\u003e\u003cspan\u003e Returns apply only to unused products in original condition. Custom or modified items may not be eligible.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eReporting issues:\u003c\/span\u003e\u003cspan\u003e Missing or damaged components must be reported within 24 hours of delivery. Transit-damage claims require timely reporting; note visible damage on the carrier's receipt at the point of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eProcedure:\u003c\/span\u003e\u003cspan\u003e Contact our customer support with photographs or video evidence. A member of our team will assess the issue and arrange replacements, repairs, or next steps.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eRefund conditions:\u003c\/span\u003e\u003cspan\u003e Refunds or replacements are available only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFinal Note on Electrical Responsibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work — including preparation, the power supply, the final connection, isolation, certification and compliance with BS 7671 — is 100% the customer's responsibility and must be completed by a qualified electrician. This requirement is essential for safety, performance and warranty validity.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eHeater Information\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Poolex-Spawer-Ice-Spa-5kW-7kW-Specifications-2026.pdf?v=1781588034\" rel=\"noopener\" target=\"_blank\"\u003eSpecifications\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/AES-Poolex-IceSpa-Inverter-Heat-Pump-for-Spas-and-Hot-Tubs-Manual.pdf?v=1782212666\" rel=\"noopener\" target=\"_blank\"\u003eManual \u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003eElectrical Supply - IMPORTANT\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification: Electrical Supply\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e\u003cspan\u003eOwner’s Brief for the Poolex Ice Spa 5kW\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSAFE SETUP: PLUG \u0026amp; PLAY VS FIXED WIRING\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis unit is supplied as \u003c\/span\u003e\u003cspan\u003e\"Plug \u0026amp; Play\"\u003c\/span\u003e\u003cspan\u003e with a pre-fitted 3-pin plug and an integrated \u003c\/span\u003e\u003cspan\u003eIn-Line RCD\u003c\/span\u003e\u003cspan\u003e. While this makes installation simple, the unit draws a maximum of \u003c\/span\u003e\u003cspan\u003e2.1kW\u003c\/span\u003e\u003cspan\u003e. To ensure efficiency and safety, it should be treated as a dedicated load.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Power Infrastructure Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Full Inverter technology uses a variable-frequency drive to ramp the compressor speed up and down. This prevents the massive \"inrush current\" spikes seen in older heaters.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"170\"\u003e \u003ccol width=\"106\"\u003e \u003ccol width=\"160\"\u003e \u003ccol width=\"166\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComponent\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRating\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOperating Amperage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConnection Type\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMax Power Input\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2100W\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~9.1A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlug-in (RCD supplied)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNormal Running Draw\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e340W - 670W\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~1.5A - 3A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlug-in\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eVoltage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e230V \/ 50Hz\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSingle Phase\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUK Standard\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Dedicated Circuit\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Even though the unit uses a 13A plug, it should \u003c\/span\u003e\u003cspan\u003enot\u003c\/span\u003e\u003cspan\u003e share a socket with the hot tub's main control pack via a double socket or adapter. The combined load would likely trip the circuit breaker.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eCable Protection\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e If you are running an outdoor socket for this unit, it must be \u003c\/span\u003e\u003cspan\u003eIP66-rated\u003c\/span\u003e\u003cspan\u003e (weatherproof) and the cable should be protected from mechanical damage (e.g., lawnmowers or pets).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Inverter \u0026amp; EVI Logic\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSoft Start\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The Inverter drive ensures that when the compressor starts, it doesn't \"dim the lights\" in your house. It gradually increases power.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eEVI Injection:\u003c\/strong\u003e\u003cspan\u003e During extreme cold (down to $-25^{\\circ}\\text{C}$), the EVI system engages. This increases the internal load on the compressor. Ensure your domestic voltage is stable; significant voltage drops in rural areas can cause the inverter to \"fault out\" to protect the electronics.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eRCD Safety\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The unit comes with an \u003c\/span\u003e\u003cspan\u003eIn-Line RCD\u003c\/span\u003e\u003cspan\u003e. This must be tested monthly using the \"Test\" button. If the RCD trips, it indicates a potential earth fault—do not bypass it.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Control \u0026amp; Syncing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe \"Relay\" Option\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The Ice Spa includes terminals for \u003c\/span\u003e\u003cspan\u003eIntegrated Control\u003c\/span\u003e\u003cspan\u003e. This allows the heat pump to tell the spa's internal electric heater when to turn off.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eNote\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e If you want the Heat Pump to be the primary heat source, an electrician can wire a relay so the heat pump \"calls for heat\" from the spa circulation pump.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWi-Fi Module\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The Wi-Fi antenna is internal. If the heat pump is placed behind a metal fence or thick stone wall, you may need a Wi-Fi extender to maintain the connection to the \u003c\/span\u003e\u003cspan\u003eSmart Life App\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Commissioning \u0026amp; Protection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWinterisation Power\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e If you plan to leave the unit connected in winter, \u003c\/span\u003e\u003cspan\u003edo not turn off the power at the wall\u003c\/span\u003e\u003cspan\u003e. The unit has an \u003c\/span\u003e\u003cspan\u003eAutomatic De-Icing\u003c\/span\u003e\u003cspan\u003e and anti-frost mode. If the power is cut, the water inside the heat exchanger can freeze and crack the titanium coil.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eVoltage Check\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Your electrician should verify the \"Loop Impedance\" at the socket to ensure the RCD will trip fast enough in the event of a water-related fault.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOwner’s Electrical Action Plan\u003c\/span\u003e\u003c\/h3\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eSocket Check:\u003c\/span\u003e\u003cspan\u003e Ensure a dedicated, weatherproof outdoor socket is available within reach of the factory-fitted cable.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eNo Extensions:\u003c\/span\u003e\u003cspan\u003e Never use a domestic extension lead. If the cable is too short, have an electrician install a closer socket or a dedicated rotary isolator.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eApp Connectivity:\u003c\/span\u003e\u003cspan\u003e Ensure your 2.4GHz Wi-Fi signal reaches the installation site before bolting the unit down.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eDisplay Mounting:\u003c\/span\u003e\u003cspan\u003e Decide if the colour touchscreen will stay on the unit or be moved to the \"Remote\" position (requires routing the signal cable).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003e Delivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation Protocol: Poolex Ice Spa 5kW\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003ePC-ICESPA | Full Inverter \u0026amp; EVI Extreme Climate Heat Pump\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause the Ice Spa operates via refrigeration cycles and air exchange, the installation \"geometry\" is just as important as the electrical connection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Receipt \u0026amp; \"Gas\" Audit (Mandatory)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe 24-Hour Inspection\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Unbox and inspect the chassis for dents. \u003c\/span\u003e\u003cspan\u003eCRITICAL:\u003c\/span\u003e\u003cspan\u003e Check the unit for any oily residue at the base, which could indicate a refrigerant leak (R32) sustained during transit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eOrientation Check:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEnsure the unit was shipped \u003c\/span\u003e\u003cspan\u003eupright\u003c\/span\u003e\u003cspan\u003e. If it was delivered on its side, it must sit upright for \u003c\/span\u003e\u003cspan\u003eat least 24 hours\u003c\/span\u003e\u003cspan\u003e before being powered on to allow the compressor oil to settle.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eComponent Inventory:\u003c\/strong\u003e\u003cspan\u003e Confirm the \u003c\/span\u003e\u003cspan\u003eRCD mains cable\u003c\/span\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cspan\u003eanti-vibration pads\u003c\/span\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cspan\u003e32\/38mm hose tails\u003c\/span\u003e\u003cspan\u003e, and the \u003c\/span\u003e\u003cspan\u003ewinter cover\u003c\/span\u003e\u003cspan\u003e are all present.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Site Preparation: The \"Breathing\" Zone\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA heat pump is an \"air-source\" device; it cannot be hidden in a shed or under a deck without proper ventilation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eAir Intake (Rear)\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Minimum \u003c\/span\u003e\u003cspan\u003e300mm\u003c\/span\u003e\u003cspan\u003e clearance from walls or fences.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eAir Exhaust (Front Fan):\u003c\/strong\u003e\u003cspan\u003e Minimum \u003c\/span\u003e\u003cspan\u003e2000mm (2m)\u003c\/span\u003e\u003cspan\u003e of clear space. If the cold exhaust air hits an obstruction and bounces back, the unit will \"short-cycle\" and lose all efficiency.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Base:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Must be level and solid\u003c\/strong\u003e. Use the provided \u003c\/span\u003e\u003cspan\u003eanti-vibration pads\u003c\/span\u003e\u003cspan\u003e to prevent the compressor's resonance from vibrating through the ground or your spa decking.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eCondensation Drainage\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The unit will produce water (condensation). Ensure the area has adequate drainage to prevent ice patches forming under the unit in winter.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Plumbing \u0026amp; Flow Logic (The Bypass)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Ice Spa has a \u003c\/span\u003e\u003cspan\u003eNominal Flow rate of 2.15 m³\/h\u003c\/span\u003e\u003cspan\u003e. Most hot tub pumps exceed this.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eBypass Kit (Highly Recommended)\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e You must install a \u003c\/span\u003e\u003cspan\u003e3-valve bypass kit\u003c\/span\u003e\u003cspan\u003e (not included). This allows you to divert only a portion of the water through the heat pump, ensuring the water stays in the heat exchanger long enough to pick up heat.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eConnection Size\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The unit comes with \u003c\/span\u003e\u003cspan\u003e32\/38mm hose tails\u003c\/span\u003e\u003cspan\u003e. Ensure your spa pipework is compatible or use adapters to transition from standard 2\" rigid PVC to the hose tails.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSequence\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The Heat Pump must be installed \u003c\/span\u003e\u003cspan\u003eAFTER the filter\u003c\/span\u003e\u003cspan\u003e and \u003c\/span\u003e\u003cspan\u003eBEFORE the salt chlorinator\/sanitizer\u003c\/span\u003e\u003cspan\u003e to protect the titanium heat exchanger from high chemical concentrations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Commissioning \u0026amp; Wi-Fi Setup\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThe \"Water First\" Rule:\u003c\/span\u003e\u003cspan\u003e Never turn the heat pump on until water is flowing through it. Running it dry will cause a \"Low Flow\" error and may damage the internal sensors.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eApp Pairing:\u003c\/span\u003e\u003cspan\u003e Download the \u003c\/span\u003e\u003cspan\u003eSmart Life App\u003c\/span\u003e\u003cspan\u003e. Pair the Wi-Fi while standing next to the unit. The Inverter technology will then begin its \"Soft Start,\" slowly ramping up the fan speed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eRemote Display:\u003c\/span\u003e\u003cspan\u003e If you choose to remove the touchscreen to mount it closer to the tub, ensure the data cable is housed in a waterproof conduit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Readiness Checklist\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eInspection:\u003c\/span\u003e\u003cspan\u003e Unit sat upright for 24 hours? Any signs of R32 leaks?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eClearance:\u003c\/span\u003e\u003cspan\u003e 2 meters of clear space in front of the fan?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003ePlumbing:\u003c\/span\u003e\u003cspan\u003e Bypass kit installed to manage the 2.15 m³\/h flow?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eDrainage:\u003c\/span\u003e\u003cspan\u003e Plan in place for condensation runoff?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eChemicals:\u003c\/span\u003e\u003cspan\u003e Unit installed \u003c\/span\u003e\u003cspan\u003edownstream\u003c\/span\u003e\u003cspan\u003e of the filter?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePoolex Ice Spa 5kW: Warranty Statement\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003ePC-ICESPA | Multi-Tiered Performance Guarantee\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Ice Spa is engineered for extreme durability in cold climates. To protect your comprehensive warranty coverage, the following installation and maintenance standards must be strictly followed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Tiered Warranty Coverage\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePoolex provides a market-leading, three-part warranty for the Ice Spa 5kW:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eTitanium Heat Exchanger Coil\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e15-Year Warranty\u003c\/span\u003e\u003cspan\u003e against failure due to corrosion.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eInverter Compressor\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e7-Year Warranty\u003c\/span\u003e\u003cspan\u003e (Parts only) against mechanical failure.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eGeneral Electronics \u0026amp; Parts:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e3-Year Warranty\u003c\/span\u003e\u003cspan\u003e covering the touchscreen, Wi-Fi module, fan motor, and internal sensors.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Conditions for Validity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo maintain your coverage, these technical and environmental conditions are mandatory:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eHydraulic Flow Management\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The unit is rated for a \u003c\/span\u003e\u003cspan\u003eNominal Flow of 2.15 m³\/h\u003c\/span\u003e\u003cspan\u003e. If the unit is installed without a \u003c\/span\u003e\u003cspan\u003eBypass Kit\u003c\/span\u003e\u003cspan\u003e on a high-pressure spa system, the excessive flow can erode the internal sensors or cause \"Low Flow\" vibration damage, which is not covered by warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWinterisation \u0026amp; Anti-Freeze\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e While the unit operates down to \u003c\/span\u003e\u003cspan\u003e-25°C\u003c\/span\u003e\u003cspan\u003e, it must remain powered on if water is present in the system during freezing temperatures to allow the \u003c\/span\u003e\u003cspan\u003eAutomatic De-icing\u003c\/span\u003e\u003cspan\u003e to function. If the unit is decommissioned for winter, it must be fully drained of water. Frost damage (cracked heat exchangers) is considered user negligence and is not covered.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eChemical Balance:\u003c\/strong\u003e\u003cspan\u003e Although the titanium coil has a 15-year corrosion warranty, water chemistry must be maintained within standard spa parameters. Excessive acidity (pH \u0026lt; 7.0) or massive chlorine spikes (shocking) directly through the heat pump can lead to premature seal failure.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. The 24-Hour Inspection Rule\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eRefrigerant Integrity:\u003c\/span\u003e\u003cspan\u003e You must unbox and inspect the unit within \u003c\/span\u003e\u003cspan\u003e24 hours of delivery\u003c\/span\u003e\u003cspan\u003e. Look specifically for oily spots on the chassis or base, which indicate an \u003c\/span\u003e\u003cspan\u003eR32 refrigerant leak\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eVertical Settlement:\u003c\/span\u003e\u003cspan\u003e If the unit was transported horizontally, it \u003c\/span\u003e\u003cspan\u003emust remain upright for 24 hours\u003c\/span\u003e\u003cspan\u003e before being powered on. Failure to do so can cause the compressor oil to enter the EVI valves, causing immediate mechanical failure that is not covered under warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Electrical Maintenance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eIn-Line RCD\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The provided RCD cable is a safety device. If it is cut, modified, or bypassed to facilitate a specific hardwire installation without using a proper outdoor-rated isolator, the \u003c\/span\u003e\u003cspan\u003e3-year electronics warranty\u003c\/span\u003e\u003cspan\u003e may be voided.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eVoltage Stability:\u003c\/strong\u003e\u003cspan\u003e Damage caused by \"brownouts\" or significant voltage drops (common in rural areas or when using extension leads) is not a manufacturing defect.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Claims Procedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a fault (e.g., an Error Code on the touchscreen):\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDocumentation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Provide your original purchase record and the GTIN (\u003c\/span\u003e\u003cspan\u003ePC-ICESPA\u003c\/span\u003e\u003cspan\u003e).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDiagnostic Data\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Use the \u003c\/span\u003e\u003cspan\u003eSmart Life App\u003c\/span\u003e\u003cspan\u003e to take a screenshot of the unit's status and any fault logs.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eVisuals\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Provide photos of the installation showing the \u003c\/span\u003e\u003cspan\u003e2-meter exhaust clearance\u003c\/span\u003e\u003cspan\u003e and the \u003c\/span\u003e\u003cspan\u003eBypass Valve\u003c\/span\u003e\u003cspan\u003e setup. Claims for poor performance are often rejected if the unit is \"smothered\" by a lack of airflow.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWarranty Validity Checklist\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e \u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003eInspection\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Reported any transit damage or oil leaks within 24 hours?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e Settlement:\u003c\/strong\u003e\u003cspan\u003e Did the unit sit upright for 24 hours before the first start?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e \u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003ePlumbing\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Is a Bypass Kit installed to regulate the 2.15 m³\/h flow?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eAirflow\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Does the unit have at least 2 meters of clear space in front of the fan?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e Winter Care:\u003c\/strong\u003e\u003cspan\u003e Is there a plan to either keep the unit powered or drain it during a freeze?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eReturn Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refund Policy\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWe ask that you send us copies of receipts for such costs.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Poolex-Spawer-Ice-Spa-5kW-7kW-Specifications-2026.pdf?v=1781588034\" rel=\"noopener\" target=\"_blank\"\u003eSpecifications\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Poolex-IceSpa-Inverter-Heat-Pump-for-Spas-and-Hot-Tubs-Manual.pdf?v=1784028164\" rel=\"noopener\" target=\"_blank\"\u003eManual \u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Poolex","offers":[{"title":"Default Title","offer_id":57819046445388,"sku":null,"price":1442.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/BR_-_Lifestyle_Main_5.png?v=1784610016","url":"https:\/\/balancerecovery.co.uk\/products\/poolex-ice-spa-5kw-inverter-heat-pump-for-spas-and-hot-tubs-gtin-pc-icespa","provider":"Balance Recovery","version":"1.0","type":"link"}