{"product_id":"mspa-denver-the-ultimate-portable-luxury-spa-experience","title":"MSpa Denver – The Ultimate Portable Luxury Spa Experience","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-start=\"137\" data-end=\"197\"\u003eRelax and Unwind with the MSpa Denver Outdoor Hot Tub\u003c\/h2\u003e\n\u003cp data-start=\"199\" data-end=\"531\"\u003eTurn your garden into a peaceful little getaway with the MSpa Denver Outdoor Hot Tub. This spacious, circular spa accommodates up to 6 adults, providing plenty of room to stretch out, relax, and enjoy warm, soothing water. Its sturdy frame design feels more solid than a normal inflatable, while still being quick and easy to set up.\u003c\/p\u003e\n\u003cp data-start=\"533\" data-end=\"686\"\u003eThe Denver is made to bring everyday luxury to your home — just fill it, switch it on, and enjoy a smooth, comfortable spa experience all year round.\u003c\/p\u003e\n\u003ch3 data-start=\"693\" data-end=\"733\"\u003eComfort, Convenience \u0026amp; Easy Care\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-start=\"735\" data-end=\"1313\"\u003e\n\u003cstrong data-start=\"737\" data-end=\"761\"\u003eSeats up to 6 People\u003c\/strong\u003e – Perfect for families or relaxing with friends.\u003c\/li\u003e\n\u003cli data-start=\"735\" data-end=\"1313\"\u003e\n\u003cstrong data-start=\"815\" data-end=\"854\"\u003eHydrotherapy Bubbles \u0026amp; Massage Jets\u003c\/strong\u003e – Helps ease tired muscles and melt away stress.\u003c\/li\u003e\n\u003cli data-start=\"735\" data-end=\"1313\"\u003e\n\u003cstrong data-start=\"908\" data-end=\"929\"\u003eSoft LED Lighting\u003c\/strong\u003e – Creates a cosy, relaxing glow in the evenings.\u003c\/li\u003e\n\u003cli data-start=\"735\" data-end=\"1313\"\u003e\n\u003cstrong data-start=\"983\" data-end=\"1014\"\u003eSmart, Quiet Heating System\u003c\/strong\u003e – Warms the water quickly and maintains the perfect temperature.\u003c\/li\u003e\n\u003cli data-start=\"735\" data-end=\"1313\"\u003e\n\u003cstrong data-start=\"1084\" data-end=\"1116\"\u003eStrong, Easy-Clean Materials\u003c\/strong\u003e – Durable panels and an antibacterial inner lining keep things clean and long-lasting.\u003c\/li\u003e\n\u003cli data-start=\"735\" data-end=\"1313\"\u003e\n\u003cstrong data-start=\"1208\" data-end=\"1233\"\u003eAnti-Icing Protection\u003c\/strong\u003e – Designed to handle colder weather, so you can enjoy your spa in every season.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"1320\" data-end=\"1357\"\u003eSimple to Use \u0026amp; Built to Last\u003c\/h3\u003e\n\u003cp data-start=\"1359\" data-end=\"1591\"\u003eThe Denver frame is designed to remain firm and stable, distributing water pressure evenly so it retains its shape over time. The interior is soft, comfortable, and designed to prevent bacterial buildup, making maintenance easy and worry-free.\u003c\/p\u003e\n\u003cp data-start=\"1593\" data-end=\"1803\"\u003eWith adjustable bubbles and variable massage strength, you can choose anything from a gentle warm soak to a powerful bubbly massage — ideal after work, after exercise, or simply when you need a moment of peace.\u003c\/p\u003e\n\u003ch5\u003eSpecification\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eNumber of people:\u003c\/strong\u003e\u003cspan\u003e 6\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e\u003cspan\u003e Ø182 x 70 cm height\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWater capacity:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e970 litres\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eNet weight:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e96.3 Kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeating element:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e2200W\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeating rate:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e1.2 – 2.2 degrees\/hour.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eNumber of bubbles\/air holes:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e130 pcs\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eNumber of Hydro-Jets:\u003c\/strong\u003e\u003cspan\u003e 4\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWarranty:\u003c\/strong\u003e\u003cspan\u003e 2 years\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eNEW – Winter insulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eWifi included\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAutomatic filtering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eClip lid with childproof lock\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eIntegrated drain valve for easy water change\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eReinforced PVC bottom\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eBubble generator of 900W (1.2HP)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eBuilt-in circulation pump\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFilter pump 1800l\/h, 60W, 12V\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eAll MSPAs are CE-approved\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePlug \u0026amp; Play w\/pre-assembled 4.5 meter power cable that is RCD-protected\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eThe market's lowest noise level of less than 70Db\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eInflatable insulation lid that stays on top of the water to prevent heat loss\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eNorwegian user guide\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eThe shipment comes in four reinforced boxes.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eM SPA Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order And Site Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cp\u003eSelect the hot tub model that fits your space and needs. Because each unit is prepared specifically for you, we kindly request that you provide a short video of the route the delivery team will take, from the kerbside where the delivery vehicle will arrive from the kerbside.\u003c\/p\u003e\n\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUpon order confirmation, your selected hot tub is scheduled for manufacture or allocation. The product is packed to our high standards, incorporating insulation, jets, audio\/lighting features, and external finishes, as specified in your selected model. Quality control checks are conducted before dispatch.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange and notify you of a delivery date to your address.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Site Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you will need to prepare:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level and stable base suitable for the hot tub’s weight and use.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Electrical Supply\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease consult with a qualified electrician who has experience wiring hot tubs \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cp\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Water supply \u0026amp; drainage\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure there is suitable access to the water supply and, if required, to drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cp\u003ePlease ensure you have read all the manuals in the Resources tab to prepare your Hot tub as efficiently as possible.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is a kerbside delivery, meaning the driver will place it in the safest kerbside location and ensure safe access requirements are met.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cp\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery to maintain warranty coverage. The hot tub has arrived at your site and is ready for the next step.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e8. Installation \/ Setup\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e The high-quality modular system allows assembly in just 15 minutes, ensuring high stability thanks to the solid outer wall while also providing mobility. The personal wellness oasis is easily controlled via the OLED touch display or the app.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce positioned and ready:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all electrical connections have been completed to specification by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFill the tub with water and ensure that all jets, controls, audio\/lighting work correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply any finishing treatments (e.g., protective covers, insulation checks) as required by the manufacturer to maintain warranty coverage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerform a test soak or heat-up to confirm operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e10. Enjoy Your Hot Tub \u0026amp; Ongoing Support\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy your wellness retreat and hydrotherapy experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cp\u003eShould you have any questions about operation, maintenance, or access to parts\/support, our team is here to help.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2\u003e\u003cspan\u003eMSpa Hot Tub: Comprehensive Electrical Supply \u0026amp; Safety Standards\u003cbr\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eTo ensure the safety of your home and the optimal performance of your MSpa, please review these mandatory electrical requirements. While the MSpa is a \"Plug \u0026amp; Play\" system, it is a high-power appliance that requires a specific electrical environment.\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Unified Technical Specifications\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery model in the current MSpa lineup is engineered to operate on a standard UK domestic 13-Amp circuit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePower Supply:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e220V – 240V \/ 50Hz\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMaximum Power Draw:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e2100W – 2300W (Model dependent)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConnection Type:\u003c\/strong\u003e\u003cspan\u003e Standard UK 3-Pin Plug (BS 1363)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInternal Fuse:\u003c\/strong\u003e\u003cspan\u003e 13-Amp (Located within the plug)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCable Length:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eApproximately 5.1 Metres\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. The \"No Extension Lead\" Prohibition (Critical)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnder no circumstances should an MSpa be connected to an outlet via an extension lead, multi-way adapter, or timer plug.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe MSpa utilises a high-wattage PTC heating system. Standard domestic extension leads are not rated to carry a continuous 2300W load for extended periods. Using an extension lead poses the following risks:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFire Hazard:\u003c\/strong\u003e\u003cspan\u003e Rapid overheating and melting of the extension lead or adapter.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eVoltage Drop:\u003c\/strong\u003e\u003cspan\u003e Insufficient power reaching the control box, causing pump failure or \"HEF\" error codes.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cp\u003e\u003cb\u003eWarranty Voidance: \u003c\/b\u003e\u003cspan\u003eDamage caused by the use of extension leads is not covered under the manufacturer's warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Outdoor Infrastructure Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor safe operation in an outdoor environment, your power outlet must meet the following criteria:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWeatherproof Rating (IP66):\u003c\/strong\u003e\u003cspan\u003e The socket must have a weatherproof enclosure that allows the cover to be fully closed and latched while the spa is plugged in.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDedicated Wall Socket:\u003c\/strong\u003e\u003cspan\u003e We strongly recommend the spa be plugged into a dedicated wall socket. Avoid sharing a double-socket with other high-load items (e.g., patio heaters or electric grills).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePlacement:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe socket should be installed at a height of at least 30cm – 50cm from the ground to prevent water ingress from surface flooding or heavy rain splashes.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSafe Proximity:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe socket should be at least 2 metres away from the water's edge to comply with safety regulations, but within the 5.1-metre reach of the integrated power cable.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Integrated Safety Protection (PRCD)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour MSpa is fitted with a Portable Residual Current Device (PRCD) integrated into the power lead for user safety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePre-Use Testing:\u003c\/strong\u003e\u003cspan\u003e You must test the PRCD before every use. Press the \"RESET\" button (indicator turns red) and then the \"TEST\" button (indicator should turn off). If the device fails this test, do not use the spa.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003e16A Labelling:\u003c\/strong\u003e\u003cspan\u003e You may notice \"16A\" printed on the PRCD safety switch. This refers to the maximum capacity of the safety component itself; the hot tub remains a standard 13-Amp appliance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Professional Consultation \u0026amp; Liability\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the MSpa is designed for easy installation, the integrity of your home's electrical system is paramount.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eElectrician's Judgment:\u003c\/strong\u003e\u003cspan\u003e If your property’s wiring is dated, or if your outdoor socket shows signs of discolouration or heat damage, \u003c\/span\u003e\u003cspan\u003eyou must always defer to the judgment, onsite assessment, and formal calculations of a qualified electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCircuit Capacity:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAn electrician should verify that your outdoor ring main can accommodate a continuous 10-Amp to 13-Amp draw without tripping other household circuits.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDisclaimer:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAs the equipment supplier, we accept no liability for damage, injury, or product failure resulting from the use of extension leads, faulty domestic wiring, or non-compliant outdoor sockets.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e1. Pre-Delivery Site Check \u0026amp; Preparation\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003eMSpa hot tubs are ingeniously packed and delivered in sturdy boxes, making them highly portable and easy to manoeuvre. However, to ensure a seamless drop-off, we kindly request a quick site check:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSite Access Video:\u003c\/strong\u003e\u003cstrong\u003e \u003c\/strong\u003ePlease provide a short video walking the route our delivery courier will take—from the kerbside to your preferred drop-off point.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eClearance Checks:\u003c\/strong\u003e\u003cstrong\u003e \u003c\/strong\u003ePlease highlight any narrow garden gates, steep steps, or tight corners. While heavy machinery is not required, the boxes are heavy (often 30kg-50kg+ depending on the model), and our couriers use hand trucks or pallet jacks. Knowing the route ensures they can deliver your hot tub safely.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eBase Preparation:\u003c\/strong\u003e Prepare a flat, level, and structurally sound base capable of supporting the hot tub's total weight when fully filled with water and occupants (this can exceed 1,000 kg). Good options include concrete, sturdy decking, or reinforced paving.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWater \u0026amp; Drainage:\u003c\/strong\u003e\u003cstrong\u003e \u003c\/strong\u003eEnsure your chosen location has easy access to a garden hose for filling, and consider where the water will drain when it is time to empty the tub.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e2. Electrical Supply Requirements (Crucial Safety Information)\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003eMSpa hot tubs are designed for convenience, with the vast majority operating as \"Plug \u0026amp; Play\" systems on a standard UK 13-Amp electrical supply. However, because water and electricity are a dangerous combination, strict safety guidelines must be followed:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlug \u0026amp; Play System:\u003c\/strong\u003e\u003cstrong\u003e \u003c\/strong\u003eYour MSpa comes with a factory-fitted cable featuring a built-in PRCD (Portable Residual Current Device) to protect against electrical faults.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOutdoor Socket Specification:\u003c\/strong\u003e The hot tub must be plugged directly into a professionally installed, IP66-rated weatherproof outdoor socket. The socket must be permanently wired to your home's consumer unit and protected by an RCD.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStrictly No Extension Leads:\u003c\/strong\u003e Under no circumstances should you use an extension cable, multi-plug adaptor, or standard indoor socket routed through a window. Extension cables cause voltage drops that can permanently damage the hot tub's heater and pump, and they pose a severe fire and electrocution risk. This will void your warranty.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eProfessional Consultation:\u003c\/strong\u003e\u003cstrong\u003e \u003c\/strong\u003eBecause a hot tub draws a continuous high load (typically 2000W - 2300W when the heater and bubbles are running), we strongly advise consulting a qualified electrician. They will assess your home's current electrical load and install a dedicated outdoor socket located at a safe distance (usually 2 to 3 metres) from the tub to ensure safe, uninterrupted use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e3. Delivery Day Logistics\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003eOnce your hot tub is dispatched from our warehouse, we will notify you of your delivery date.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eKerbside \/ Doorstep Delivery:\u003c\/strong\u003e\u003cstrong\u003e \u003c\/strong\u003eYour hot tub will arrive securely boxed via a courier or pallet network. The driver will place the box in the safest, most accessible ground-level location at your property.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInspection:\u003c\/strong\u003e\u003cstrong\u003e \u003c\/strong\u003eUpon arrival, please inspect the box immediately for any severe visible transit damage.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eReporting:\u003c\/strong\u003e\u003cstrong\u003e \u003c\/strong\u003eAny physical damage to the box or the unit inside must be reported to our team within 24 hours of delivery to ensure your warranty coverage remains valid.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e4. Setup \u0026amp; Installation\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003eThe MSPA features a high-quality, user-friendly design that allows for incredibly fast assembly without professional tools.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eQuick Assembly:\u003c\/strong\u003e\u003cstrong\u003e \u003c\/strong\u003eDepending on your specific model (inflatable or rigid-wall modular), the outer tub can usually be set up and inflated\/assembled in just 10 to 15 minutes.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Connection:\u003c\/strong\u003e Once assembled, plug the unit directly into your dedicated IP66 outdoor socket. Test the PRCD on the plug (using the Test\/Reset buttons) before filling.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFilling \u0026amp; Testing:\u003c\/strong\u003e Fill the tub with water from your garden hose up to the marked minimum\/maximum line. Do not turn the heating or bubble functions on until the water has reached the correct level.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSmart Controls:\u003c\/strong\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce filled, use the wired control panel or the MSpa mobile app (on supported models) to activate the heater, filter, and jets.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e5. Final Checks \u0026amp; Warranty Validation\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo complete your setup:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFilter Installation:\u003c\/strong\u003e Ensure the filter cartridge is correctly attached to the water inlet before running the pump.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInsulation \u0026amp; Covers:\u003c\/strong\u003e\u003cstrong\u003e \u003c\/strong\u003eApply the provided insulated bladder and protective top cover while the water heats up. This drastically reduces heating time and energy costs.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eManuals:\u003c\/strong\u003e\u003cstrong\u003e \u003c\/strong\u003ePlease ensure you have read all the manuals provided in the Resources tab of our website to operate and chemically treat your hot tub safely and efficiently.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy. Should you have any questions regarding operation, water chemistry, or spare parts, our support team is always here to help.\u003cb id=\"docs-internal-guid-c9e65b9d-7fff-4466-5595-789588cf2fe2\"\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003eWarranty\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003eWe are committed to ensuring you have a relaxing and worry-free experience with your new hot tub. Your MSpa comes with a manufacturer's warranty designed to protect your investment. Please review the coverage details and support guidelines below.\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e1. Warranty Coverage Periods\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003eMSpa provides specific warranty durations based on the components and the exact model of your hot tub. The coverage periods from the date of purchase are as follows:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003e24 Months:\u003c\/strong\u003e Rigid wall frames.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003e12 Months:\u003c\/strong\u003e\u003cstrong\u003e \u003c\/strong\u003eAll electrical parts and components.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003e12 Months:\u003c\/strong\u003e\u003cstrong\u003e \u003c\/strong\u003eSpa pool liner for Premium, Elite, Concept, Urban, Muse Inflatable Spas, and Rigid Wall MSpas.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003e6 Months:\u003c\/strong\u003e\u003cstrong\u003e \u003c\/strong\u003eSpa pool liner for Lite, Delight, and Comfort Inflatable Spas.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e2. Warranty Eligibility\u003c\/h2\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eOriginal Purchaser Only\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003eThe standard consumer warranty applies strictly to the first owner who purchased the item new. Please note that the warranty is non-transferable and is void if the hot tub is sold second-hand.\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e3. Locating Your Serial Number\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003eIf you need to register your product or initiate a support request, you will be asked to provide your hot tub's serial number. You can find this easily in one of two locations:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003ePrinted on the back of your spa’s main controller.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003eLocated on one of the feet of the engine block.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e4. Need Help? Your Support Network\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003eWhat happens if you have a question or experience an issue with your MSpa?\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eDon’t worry, we have your back! If you run into any trouble, our dedicated after-sales team is here to support you every step of the way.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure your issue is resolved as quickly as possible, you have access to the following resources:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDirect Assistance:\u003c\/strong\u003e\u003cstrong\u003e \u003c\/strong\u003eContact our support team directly with your serial number and a description of the issue. We will help guide you through troubleshooting or process a warranty claim on your behalf.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMy MSpa Portal:\u003c\/strong\u003e\u003cstrong\u003e \u003c\/strong\u003eYou can log in to the official 'My MSpa' portal to find detailed information, manuals, and specifics regarding your exact model.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMSpa Support Centre:\u003c\/strong\u003e Take advantage of the comprehensive online Support Centre, which features step-by-step guides and FAQs to help answer common questions instantly.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\n\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe want you to feel completely confident when purchasing your OSLA Spa. If for any reason you are not fully satisfied, please contact our customer support team by phone, email, or live chat within 7 days of delivery to request a return.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo be eligible for a return, the OSLA Spa must be unused and securely repacked in its original packaging, including all accessories, manuals, and documentation. Once your return is approved, we will arrange the most suitable return method—either a home collection for larger items or guidance to a convenient drop-off location for smaller parcels.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eReturns requested within the 7-day period are free of charge, provided the product is returned in its original condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to cancel or refuse delivery before the order is completed, a small deduction may apply to cover applicable shipping and handling costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe aim to keep the return process simple, transparent, and stress-free, ensuring a smooth experience from purchase through to return.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-aad9e4b4-7fff-59f3-8272-a28f32be89b7\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/2025_MSpa_E-catalogue_EU.pdf?v=1765541676\"\u003e\u003c\/a\u003e\u003c\/b\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/2025_MSpa_E-catalogue_EU.pdf?v=1765541676\"\u003e2025 MSpa E-catalogue (EU)\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/denver.pdf?v=1774872438\"\u003eM Spa Denver Installation Manual\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.youtube.com\/watch?v=dADWN-q9cII\"\u003eM Spa Denever Installation Video\u003c\/a\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"MSPA","offers":[{"title":"Default Title","offer_id":56456669397324,"sku":null,"price":2499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/imgi_1_Denver-3.jpg?v=1775204572","url":"https:\/\/balancerecovery.co.uk\/products\/mspa-denver-the-ultimate-portable-luxury-spa-experience","provider":"Balance Recovery","version":"1.0","type":"link"}