{"product_id":"jonas-grand-6-person-modern-outdoor-sauna-celsium-wellness","title":"Jonas Grand 6-Person Modern Outdoor Sauna | Celsium Wellness","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch1 dir=\"ltr\"\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-74bcb292-7fff-c658-dc6e-6a15b0465481\"\u003eJonas Grand – The Ultimate Large-Scale Modern Garden Sauna\u003c\/b\u003e\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCommand your garden landscape with the Jonas Grand—the largest and most prestigious outdoor sauna in the Jonas collection. Designed for those who view wellness as a shared experience, the Jonas Grand combines expansive panoramic views with the raw power required to create a world-class 6-person thermal sanctuary.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn 2026, the benchmark for luxury is \"Unrestricted Space.\" The Jonas Grand (FX1704XC) moves beyond the traditional cabin, offering an 820kg architectural masterpiece that anchors your outdoor living space. With a footprint of over 6m² and a high-volume interior, it is specifically engineered for larger families, social gatherings, or athletes who require the luxury of reclining fully during a high-intensity 110°C session.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eThe Jonas Grand Advantage: Grandeur by Design\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Expansive 6-Person Capacity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \"Grand\" is the crown jewel of social wellness. With an interior volume of 4.6 m³, it comfortably accommodates 4 to 6 adults without compromising airflow or personal space. The multi-level benching system allows users to find their own \"thermal sweet spot,\" from the intense heat of the upper tier to the milder zones below.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Elite Insulation \u0026amp; All-Season Performance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA sauna of this scale requires superior thermal retention. The Jonas Grand is constructed with a patented element-based structure, featuring 5cm PIR insulation boards in the walls, ceiling, and floor. This ensures that even in the height of a UK winter, your 17kW-capable hub reaches peak temperatures rapidly and maintains them with industrial efficiency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Bespoke Exterior Mastery: From Nordic to Shou Sugi Ban\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jonas Grand is a canvas for your architectural vision. Choose from three premium exterior timber finishes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eScandinavian Spruce:\u003c\/strong\u003e\u003cspan\u003e The timeless, golden-hued Nordic classic.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eThermo Pine:\u003c\/strong\u003e\u003cspan\u003e Heat-treated for maximum dimensional stability and rot resistance in damp UK climates.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eShou Sugi Ban:\u003c\/strong\u003e\u003cspan\u003e The prestigious Japanese charred-timber finish, offering a striking matte-black aesthetic and a lifespan measured in decades.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Hybrid Versatility \u0026amp; Smart Integration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDesigned to house the most powerful heaters in the industry—such as the Huum Hive 10.5kW or the Harvia Legend 10.8kW—the Jonas Grand also offers Hybrid Eligibility. You can integrate Harvia Infrared equipment (2x500W) alongside your traditional heater, allowing you to switch between deep-tissue infrared therapy and intense Finnish steam sessions with a tap on your smartphone.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specifications (Jonas Grand)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e\u003cspan\u003e 4–6 Persons (Grand Social Layout).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eExternal Dimensions:\u003c\/strong\u003e\u003cspan\u003e 2.16m (W) x 2.78m (D) x 2.49m (H).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eGlass:\u003c\/strong\u003e\u003cspan\u003e 8mm Full-Height Tempered Safety Glass (Panoramic Facade).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eInterior Wood Options:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAspen, Black Alder, Thermo Pine, or Premium Thermo Aspen.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHeating Output:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eRecommended 9kW–11kW (Requires 3-phase power supply).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLighting:\u003c\/strong\u003e\u003cspan\u003e Dimmable LED system with optional backrest and side-wall upgrades.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb id=\"docs-internal-guid-5295fc0a-7fff-13e0-ef8e-642e12a96c3a\"\u003e\u003cspan\u003eCustom Features:\u003c\/span\u003e\u003cspan\u003e Choice of \"Hidden\" wooden doors with Buster \u0026amp; Punch hardware or standard full-glass doors.\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2\u003e\u003cstrong\u003eThe Celsium Sauna Experience Buying Guides\u003c\/strong\u003e\u003c\/h2\u003e\n\u003ch3\u003e\u003cstrong\u003eHow It Works\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003eThe Celsium range represents the pinnacle of Nordic-inspired outdoor wellness. Because each sauna is a bespoke timber structure tailored to your specifications, we follow a meticulous process to ensure your installation is seamless and transparent.\u003c\/p\u003e\n\u003cp\u003eBelow is the step-by-step journey from your initial order to your first session.\u003c\/p\u003e\n\u003ch3\u003e1. Consultation, Place Your Order \u0026amp; Site Assessment\u003c\/h3\u003e\n\u003cp\u003eYour journey begins with selecting the Celsium model that fits your lifestyle, such as the popular Jonas Classic.\u003c\/p\u003e\n\u003cp\u003eWe invite you to schedule a personalised consultation with our specialist team to discuss your project in detail. We recognise that a wellness installation of this calibre is a significant investment, and we are dedicated to providing the expert guidance and transparency you need to move forward with complete confidence.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Logistics:\u003c\/strong\u003e Before we move your sauna into production, we consult with our \"last-mile\" delivery team. We verify your property access and site details to ensure that every logistical hurdle is cleared in advance.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBespoke Confirmation:\u003c\/strong\u003e Once we are confident the site is accessible and the specifications are correct, your order is officially logged.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e2. Handcrafted Production\u003c\/h3\u003e\n\u003cp\u003eCelsium saunas are not mass-produced; they are handcrafted to order.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Timeline:\u003c\/strong\u003e Due to the bespoke nature and high level of customisation, the production lead time is 6 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTotal Lead Time:\u003c\/strong\u003e Once production is complete, we allow an additional 2 weeks for secure transit and delivery coordination, making the total journey from order to your doorstep approximately 8 weeks.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Delivery \u0026amp; Professional Installation Services\u003c\/h3\u003e\n\u003cp\u003eWe believe in a \"concierge\" approach to logistics to ensure your sauna arrives in pristine condition.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplimentary Delivery:\u003c\/strong\u003e Delivery to your kerbside is free of charge.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional Assembly:\u003c\/strong\u003e To ensure your sauna is built to factory standards, we offer an expert installation service. You can request a bespoke quote at the point of purchase, and we will provide a clear timeline for our team to arrive and complete the build.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/h3\u003e\n\u003cp\u003eTo ensure your sauna performs perfectly for decades, two areas of preparation are essential:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e You must provide a solid, level base. This base must be engineered to support the combined weight of the structure and its occupants.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eExample:\u003c\/strong\u003e If your sauna weighs 600kg and is a 4-person model, your base should be rated to support 1,000kg – 1,100kg to account for the \"live load\" of users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Requirements:\u003c\/strong\u003e Electrical installation is the customer’s responsibility. We strongly recommend consulting a qualified electrician before placing your order.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eResources:\u003c\/strong\u003e We will provide you with the specific wiring and heater manuals for your model in advance so your electrician can prepare the correct armoured cabling and RCD protection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Delivery \u0026amp; Inspection\u003c\/h3\u003e\n\u003cp\u003eOn your scheduled delivery day, our team ensures a high-touch handover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePalletised Arrival:\u003c\/strong\u003e Your sauna will arrive securely palletised and weather-wrapped to protect the timber components.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntegrated Assistance:\u003c\/strong\u003e We provide kerbside delivery as standard. However, if access permits, our team will get the pallet as close to your desired position as possible. Our delivery crew will also assist you in manually carrying the individual components from the pallet to your designated installation site.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe 24-Hour Rule:\u003c\/strong\u003e Once unpacked, please check all components carefully. To maintain warranty eligibility, any missing or damaged items must be reported to us within 24 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e6. Installation Pathways\u003c\/h3\u003e\n\u003cp\u003eA Celsium sauna is a precision-engineered structure. You have two primary options for assembly:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eOption A: Internal Installation Team:\u003c\/strong\u003e We can deploy a team of two-three qualified carpenters to assemble your sauna on-site. Most builds are completed in one working day, though larger bespoke structures may take longer.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePricing:\u003c\/strong\u003e The installation fee covers the build. Travel is free within Mainland UK (England).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExtended Areas:\u003c\/strong\u003e We provide installation services to the Channel Islands, Ireland, Scotland, Wales, the Isle of Wight, and Guernsey, though these will be quoted separately based on travel and logistics.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOption B: Independent Carpenter:\u003c\/strong\u003e We recommend that only a qualified carpenter handle the assembly if you are not using our internal team.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e7. Warranty Validation \u0026amp; Handover\u003c\/h3\u003e\n\u003cp\u003eTo validate your manufacturer’s warranty and protect your investment:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEssential Wood Treatment:\u003c\/strong\u003e You must immediately apply a breathable wood oil to both the interior and exterior of the build. This protects the timber from moisture and UV damage while allowing the wood to \"breathe\" during heat cycles.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMechanical \u0026amp; System Check:\u003c\/strong\u003e Our team (or your installer) will verify that all doors, windows, and ventilation slats function smoothly.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTest Cycle:\u003c\/strong\u003e Once the electrician has certified the connection, run a full test cycle of the heater and any integrated LED systems to ensure everything is calibrated correctly.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e8. Enjoy Your Sauna \u0026amp; Aftercare\u003c\/h3\u003e\n\u003cp\u003eYour Celsium sauna is designed to be a lifetime sanctuary.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAftercare:\u003c\/strong\u003e Periodically inspect the timber finish and the electrical components. We recommend re-applying breathable oil as needed, depending on your local climate.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e As your dedicated reseller, we are here for the long haul. Contact us anytime for replacement parts, seasonal maintenance advice, or technical assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2\u003eProactive Logistics \u0026amp; Lead Times\u003c\/h2\u003e\n\u003cp\u003eWe recognise that a wellness installation of this calibre is a significant investment. We ensure all logistical hurdles are cleared before your sauna enters production.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSite Assessment:\u003c\/strong\u003e Before production begins, we consult with our \"last-mile\" delivery team to verify property access and site details.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProduction Timeline:\u003c\/strong\u003e Celsium saunas are handcrafted to order. The production lead time is 6 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTotal Lead Time:\u003c\/strong\u003e We allow an additional 2 weeks for secure transit and delivery coordination, making the total journey from order to doorstep approximately 8 weeks.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eDelivery \u0026amp; Handover\u003c\/h2\u003e\n\u003cp\u003eWe are committed to a high-touch delivery experience to ensure your sauna arrives in pristine condition.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplimentary Shipping:\u003c\/strong\u003e Delivery to your kerbside is free of charge within the UK Mainland.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePalletised Arrival:\u003c\/strong\u003e Your sauna arrives securely palletised and weather-wrapped to protect the timber components.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntegrated Assistance:\u003c\/strong\u003e As standard, our delivery crew will assist you in manually carrying the individual components from the pallet to your designated installation site (where access permits).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e24-Hour Quality Audit:\u003c\/strong\u003e Please inspect all components upon unpacking. To maintain warranty eligibility, any transit-related concerns must be reported within 24 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003ePreparation Checklist (Pre-Delivery)\u003c\/h2\u003e\n\u003cp\u003eTo ensure a successful installation, the following must be prepared in advance:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e You must provide a solid, level base engineered to support the structure's weight plus the \"live load\" of occupants (e.g., a 600kg sauna for 4 people requires a base rated for 1,000kg – 1,100kg).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Requirements:\u003c\/strong\u003e Electrical installation is the customer’s responsibility. You must consult a qualified electrician to ensure the correct armoured cabling and RCD protection are installed. We will provide specific wiring manuals in advance to assist your professional.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eInstallation Pathways\u003c\/h2\u003e\n\u003cp\u003eA Celsium sauna is a precision-engineered structure. You have two primary options for assembly:\u003c\/p\u003e\n\u003ch3\u003eOption A: Professional Internal Installation\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eWe can deploy a team of 2–3 qualified carpenters to assemble your sauna on-site.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTimeline:\u003c\/strong\u003e Most builds are completed in one working day.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePricing:\u003c\/strong\u003e If you request a quote, we can give you a more accurate price as this is model-dependent.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCoverage:\u003c\/strong\u003e Travel is free within Mainland UK (England). Services to the Channel Islands, Ireland, Scotland, Wales, the Isle of Wight, and Guernsey are available and quoted separately.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eOption B: Independent Carpenter\u003c\/h3\u003e\n\u003cp\u003eIf you choose not to use our team, we strongly recommend that only a qualified carpenter handles the assembly to ensure the structure is built to factory specifications.\u003c\/p\u003e\n\u003ch2\u003eWarranty Validation \u0026amp; Ongoing Aftercare\u003c\/h2\u003e\n\u003cp\u003eTo protect your investment and validate your manufacturer’s warranty:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEssential Wood Treatment:\u003c\/strong\u003e You must immediately apply a breathable wood oil to both the interior and exterior to protect the timber from moisture and UV damage.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFinal System Check:\u003c\/strong\u003e Verify that all doors, windows, and ventilation slats operate smoothly, and perform a full heater test cycle once the electrical connection is certified.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e As your dedicated partner, we provide ongoing customer support for the life of your sauna. Contact us anytime for seasonal maintenance advice, replacement parts, or technical assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2\u003eProfessional 2-Year Limited Warranty: Celsium Wellness Saunas\u003c\/h2\u003e\n\u003cp\u003eAs an authorised professional provider of Celsium Wellness Saunas, we offer a comprehensive 2-Year (24-Month) Warranty across our entire sauna collection. Engineered to elite Scandinavian standards, Celsium saunas represent the pinnacle of outdoor and indoor wellness, utilising premium materials and advanced structural craftsmanship to ensure a lifetime of therapeutic performance.\u003c\/p\u003e\n\u003cp\u003eThis warranty provides peace of mind for our high-end clientele, ensuring that your investment is backed by professional-grade hardware guarantees and dedicated technical aftercare.\u003c\/p\u003e\n\u003ch3\u003e1. Warranty Scope \u0026amp; Coverage Duration\u003c\/h3\u003e\n\u003cp\u003eEvery Celsium Wellness product is protected by a 24-month guarantee, effective from the date of delivery. This warranty covers manufacturing and material defects, ensuring your system performs to its intended high-level specifications.\u003c\/p\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003eComponent Category\u003c\/th\u003e\n\u003cth\u003eWarranty Period\u003c\/th\u003e\n\u003cth\u003eCoverage Specifics\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStructural Integrity\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003ctd\u003eMain cabin structure, precision joinery, and frame.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer Defects\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003ctd\u003eAll integrated hardware and production-related faults.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTechnical Support\u003c\/td\u003e\n\u003ctd\u003eLifetime\u003c\/td\u003e\n\u003ctd\u003eAccess to professional wellness consultants and support.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHeater Components\u003c\/td\u003e\n\u003ctd\u003eVaries\u003c\/td\u003e\n\u003ctd\u003eProtected under specific manufacturer terms (Harvia\/HUUM).\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e2. Professional Quality Standards\u003c\/h3\u003e\n\u003cp\u003eCelsium saunas are designed for durability in fluctuating climates. This warranty safeguards the premium engineering that distinguishes Celsium as a leading choice for luxury recovery environments.\u003c\/p\u003e\n\u003ch4\u003eI. Structural \u0026amp; Material Guarantee\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePremium Timber Integrity:\u003c\/strong\u003e Coverage for defects in the raw materials and craftsmanship that compromise the structural safety of the sauna.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePrecision Glazing:\u003c\/strong\u003e Protection for the tempered glass panels and panoramic windows against manufacturing-related stress fractures.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHardware \u0026amp; Fittings:\u003c\/strong\u003e Full coverage for high-durability hinges, handles, and internal bench structures.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eII. Heating \u0026amp; Intelligent Controls\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eManufacturer Alignment:\u003c\/strong\u003e Celsium utilises the world's most reliable heating systems (including Harvia and HUUM). These components are covered under their respective professional warranties, typically ranging from 2–5 years for private residential use.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Safety:\u003c\/strong\u003e Protection for factory-installed wiring and integrated lighting modules when commissioned by a qualified professional.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Professional Installation \u0026amp; Maintenance\u003c\/h3\u003e\n\u003cp\u003eTo ensure the longevity of your 2-year warranty and the safety of the unit, the following professional criteria must be met:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCertified Assembly:\u003c\/strong\u003e The warranty is valid provided the sauna is assembled according to the guidelines in the Celsium User Manual. Please note that certain warranty protections may be invalidated if the unit is not professionally assembled by an authorised team or a certified contractor.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Commissioning:\u003c\/strong\u003e All electrical components, including heaters and control panels, must be connected by a qualified electrician. Proof of certified installation may be required to process a claim.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSite Preparation:\u003c\/strong\u003e The sauna must be placed on a level, solid foundation (concrete, gravel, or reinforced decking) to prevent structural warping or moisture ingress.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMaintenance Protocols:\u003c\/strong\u003e Regular maintenance, including appropriate wood staining and internal cleaning as outlined in the manual, is a prerequisite for continued warranty validity.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. General Exclusions\u003c\/h3\u003e\n\u003cp\u003eThis warranty is designed to protect against faults in craftsmanship and materials. It does not cover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eNatural Wood Characteristics:\u003c\/strong\u003e As a natural product, wood may experience minor discolouration, dimensional changes, or small cracks due to humidity fluctuations. These are not considered defects.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironmental Damage:\u003c\/strong\u003e Damages caused by extreme weather events (storms, lightning, floods) or improper outdoor storage (unassembled units left for over 1 year).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eImproper Use:\u003c\/strong\u003e Damages resulting from maintaining the sauna at temperatures exceeding 120°C or using it for purposes other than its intended function.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnauthorised Repairs:\u003c\/strong\u003e Any modifications or attempted repairs by non-authorised personnel will immediately void the warranty.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Commercial \u0026amp; Trailer Installations\u003c\/h3\u003e\n\u003cp\u003eProducts used in commercial environments (such as spas, rental facilities, gyms, health clubs) or installed on mobile trailers may be subject to unique warranty terms. These terms are different from the 2-year standard and must be confirmed at the time of purchase or in your User Manual.\u003c\/p\u003e\n\u003ch3\u003e6. Claim Procedure \u0026amp; Support\u003c\/h3\u003e\n\u003cp\u003eTo activate your warranty service, any identified defects must be reported to our team within 7 days of discovery.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRequired for Claim:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProof of Purchase and Delivery Date.\u003c\/li\u003e\n\u003cli\u003ePhotographs\/Video of the identified defect.\u003c\/li\u003e\n\u003cli\u003eConfirmation of professional electrical installation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eFor technical assistance or to submit a warranty inquiry, please contact our support team at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003eReturns Policy\u003c\/h5\u003e\n\u003ch2\u003eReturns and Refunds Policy: Bespoke \u0026amp; Made-to-Order Collection\u003c\/h2\u003e\n\u003cp\u003eAt Balance Recovery, we curate a selection of premium, made-to-order products designed to meet the highest standards of wellness and craftsmanship. Because items within our bespoke range are commissioned specifically to your requirements, our returns and refunds policy is structured to reflect the specialised nature of these products.\u003c\/p\u003e\n\u003ch3\u003e1. The Bespoke Nature of Your Purchase\u003c\/h3\u003e\n\u003cp\u003eProducts in our made-to-order collection are commissioned and prepared according to the specific dimensions, materials, and finishes selected at the time of purchase.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFinal Sale:\u003c\/strong\u003e Due to the personalised nature of these items, we are unable to accept returns or offer refunds for a \"change of mind\" once the order has entered production.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAccuracy:\u003c\/strong\u003e We encourage customers to verify all site dimensions and technical requirements before finalising an order.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e2. Natural Material Disclosure\u003c\/h3\u003e\n\u003cp\u003eMany products in our collection are crafted from high-quality, sustainably sourced timber. Wood is a natural, living material, and as such:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnique Characteristics:\u003c\/strong\u003e Every item will feature distinct variations in grain pattern, knots, and texture.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTone \u0026amp; Colour:\u003c\/strong\u003e Final wood shading may vary slightly from digital gallery images or physical samples. These nuances are not considered manufacturing defects but are evidence of the material's authentic, natural origin.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironmental Response:\u003c\/strong\u003e Minor surface \"shakes\" (small cracks) may occur as wood adapts to its environment; these do not compromise the structural integrity or performance of the product.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Order Cancellations and Amendments\u003c\/h3\u003e\n\u003cp\u003eTo ensure timely delivery, orders are processed into the production cycle shortly after confirmation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCancellation Window:\u003c\/strong\u003e You may request a cancellation or amendment within 24 hours of placing your order.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdministration Fees:\u003c\/strong\u003e Cancellations requested after this window, but prior to the commencement of fabrication, will incur a 10% fee to cover administrative costs and material allocation with our production partners.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePost-Fabrication:\u003c\/strong\u003e Once an item has entered production, we are unable to facilitate cancellations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. Damages and Manufacturing Faults\u003c\/h3\u003e\n\u003cp\u003eEvery product undergoes a rigorous quality assurance check before dispatch. In the event of a discrepancy:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eTransit Damage:\u003c\/strong\u003e Please inspect your delivery immediately. Any damage sustained during transit must be noted on the delivery paperwork and reported to \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e within 48 hours, accompanied by photographic evidence.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManufacturing Defects:\u003c\/strong\u003e If a product is found to have an inherent manufacturing fault, please contact our support team. We will coordinate with our specialist technicians to provide a repair, replacement, or refund in accordance with the Consumer Rights Act 2015.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Statutory Rights and Compliance\u003c\/h3\u003e\n\u003cp\u003eOur policy is designed to be fully transparent and compliant with UK Consumer Law:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Contracts Regulations 2013:\u003c\/strong\u003e Bespoke and made-to-order goods are legally exempt from the standard 14-day \"cooling-off\" period for distance selling.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Rights Act 2015:\u003c\/strong\u003e Your purchase must be of satisfactory quality, fit for purpose, and as described. Your statutory rights regarding faulty or misdescribed goods remain fully protected.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e6. Contact and Support\u003c\/h3\u003e\n\u003cp\u003eIf you have any questions regarding the specifications of a product or the status of an existing order, please contact our concierge team:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEmail:\u003c\/strong\u003e \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eResponse Time:\u003c\/strong\u003e We aim to address all inquiries within one business day.\u003c\/p\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Jonas-classic-product-sheets.pdf?v=1772786965\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1191\/2400\/files\/FS_2025-02-23_hive_user_manual_all_languages_web_20220720.pdf?v=1756987537\"\u003eHuum Hive Mini 10.5kW: User Manual\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1191\/2400\/files\/H1001L02_v6_DROP_User_Manual_EU_2025_PRINT.pdf?v=1766574858\"\u003e\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1191\/2400\/files\/Single_phase_Connection_NOTE_02_e6fc1139-c11a-448b-994f-5bfa74e981a0.pdf?v=1745331033\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003eConnection Guide\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Celsium","offers":[{"title":"Default Title","offer_id":56849310187852,"sku":null,"price":17999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Jonas_grand_1-1.jpg?v=1772176360","url":"https:\/\/balancerecovery.co.uk\/products\/jonas-grand-6-person-modern-outdoor-sauna-celsium-wellness","provider":"Balance Recovery","version":"1.0","type":"link"}