{"product_id":"insignia-signature-18kw-commercial-steam-generator-set-platinum-collection","title":"Insignia Signature 18kW Commercial Steam Generator Set — Platinum Collection","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInsignia Signature 18kW Commercial Steam Generator Set — Platinum Collection\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eInsignia Signature \u003cstrong\u003e18kW \u003c\/strong\u003eCommercial Steam Generator Set (Platinum)\u003c\/span\u003e\u003cspan\u003e is the \u003c\/span\u003e\u003cspan\u003eflagship\u003c\/span\u003e\u003cspan\u003e of the Signature range — the most powerful generator with the complete commercial therapy set, for the largest spa, gym, hotel and wellness steam rooms. It's the generator that produces the steam, supplied with salt therapy, aromatherapy, mood lighting, water treatment, an auto descaler and a heavy-duty exhaust fan. With \u003c\/span\u003e\u003cspan\u003e18kW\u003c\/span\u003e\u003cspan\u003e of output it suits steam rooms of around \u003c\/span\u003e\u003cspan\u003e16–22 m³\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Signature generator is built from \u003c\/span\u003e\u003cspan\u003estainless steel inside and out\u003c\/span\u003e\u003cspan\u003e and uses \u003c\/span\u003e\u003cspan\u003eSectional Heating Technology\u003c\/span\u003e\u003cspan\u003e — nine 2 kW heating elements fire together for a fast start, then stage down to hold temperature efficiently. As the largest unit it uses \u003c\/span\u003e\u003cspan\u003etwo 3\/4\" steam outlets\u003c\/span\u003e\u003cspan\u003e for even steam distribution. A \u003c\/span\u003e\u003cspan\u003ewaterproof digital touch-control panel\u003c\/span\u003e\u003cspan\u003e runs temperature, run time, humidity, lighting, salt and aroma, with a \u003c\/span\u003e\u003cspan\u003ecommercial Fast-Steam mode\u003c\/span\u003e\u003cspan\u003e (80 °C standby, steam in seconds, energy-saving auto-revert to standby after 30 minutes) and an \u003c\/span\u003e\u003cspan\u003eSOS emergency alarm\u003c\/span\u003e\u003cspan\u003e. \u003c\/span\u003e\u003cspan\u003eAutomatic fill, top-up and drain\u003c\/span\u003e\u003cspan\u003e, plus \u003c\/span\u003e\u003cspan\u003eoverheat and low-water protection\u003c\/span\u003e\u003cspan\u003e, keep operation safe. The Platinum set adds an \u003c\/span\u003e\u003cspan\u003eAuto Twin Descaler\u003c\/span\u003e\u003cspan\u003e, a \u003c\/span\u003e\u003cspan\u003eTwin Halotherapy Salt Atomiser\u003c\/span\u003e\u003cspan\u003e, a \u003c\/span\u003e\u003cspan\u003eTwin Aromatherapy Atomiser\u003c\/span\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cspan\u003esix colour-changing LED lights\u003c\/span\u003e\u003cspan\u003e, a \u003c\/span\u003e\u003cspan\u003ewater-treatment cartridge\u003c\/span\u003e\u003cspan\u003e, a \u003c\/span\u003e\u003cspan\u003estainless-steel steam nozzle\u003c\/span\u003e\u003cspan\u003e, an \u003c\/span\u003e\u003cspan\u003ealuminium caution sign\u003c\/span\u003e\u003cspan\u003e and a \u003c\/span\u003e\u003cspan\u003eheavy-duty exhaust fan\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAs an \u003c\/span\u003e\u003cstrong\u003e18kW\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eunit it \u003c\/span\u003e\u003cspan\u003emust be connected to a 3-phase (380–415V) supply by a qualified electrician\u003c\/span\u003e\u003cspan\u003e — it will not run on a standard single-phase circuit. It is delivered two-man kerbside with free UK delivery; professional installation is available, or it can be fitted by your own qualified trades. \u003c\/span\u003e\u003cspan\u003e(The same generator switches between domestic and commercial modes.)\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specifications\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eModel\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Signature 18kW Commercial Steam Generator Set — Platinum (SKU T18COM-C) \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eBrand\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Insignia\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePower\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e 18 kW (range's most powerful) \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSupply\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e 3-phase 380–415V only \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eCurrent\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e 27.3 A\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElements\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e 9 × 2 kW \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eBreaker\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e 25 A (installer to confirm to BS 7671; RCD required)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eRoom volume\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e 16–22 m³ \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eGenerator size\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e 510 × 185 × 460 mm \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eBuild\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e stainless steel\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eControl\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e waterproof touch panel + fast-steam mode + SOS alarm \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDescaling\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Auto Twin Descaler\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSalt\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Twin Halotherapy Atomiser\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eAroma\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Twin Aromatherapy Atomiser \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eVentilation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e heavy-duty exhaust fan\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eLighting\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e 6 chromotherapy LEDs\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWater\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e cold ½\" feed via cartridge (max ~8 bar); ¾\" drain\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSteam outlets\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e two 3\/4\", copper\/stainless pipe only (do not cross)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDelivery\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e two-man kerbside, free UK delivery; installation available or own fitter  \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e 12 months (→ 2 years with approved water processor)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSafety \u0026amp; Usage Guidance\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSteam rooms are for \u003c\/span\u003e\u003cspan\u003ehealthy adults only\u003c\/span\u003e\u003cspan\u003e. Display the caution sign and observe the following (per Insignia's safety guidance):\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eNever allow children to use the steam function — this is for \u003c\/span\u003e\u003cspan\u003eadults only\u003c\/span\u003e\u003cspan\u003e, and never leave children unattended near the steam room.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eDo \u003c\/span\u003e\u003cspan\u003enot\u003c\/span\u003e\u003cspan\u003e use the steam room if you are \u003c\/span\u003e\u003cspan\u003epregnant\u003c\/span\u003e\u003cspan\u003e, have a \u003c\/span\u003e\u003cspan\u003eheart condition\u003c\/span\u003e\u003cspan\u003e, or have \u003c\/span\u003e\u003cspan\u003elow or high blood pressure\u003c\/span\u003e\u003cspan\u003e. If unsure, consult a GP before use.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eConsult a GP before use if you have any underlying health condition that could be aggravated, or if you take any medication (especially with drowsy side-effects).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eExit immediately\u003c\/span\u003e\u003cspan\u003e if you feel dizzy, faint or short of breath, and consult a GP if symptoms develop.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eNever use the steam room after \u003c\/span\u003e\u003cspan\u003ealcohol\u003c\/span\u003e\u003cspan\u003e or other substances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eAromatherapy:\u003c\/span\u003e\u003cspan\u003e use only suitable, properly diluted essential oils per the manufacturer's guidance; some oils can cause irritation or allergic reactions — keep oils away from children.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eBe aware of the \u003c\/span\u003e\u003cspan\u003esteam-outlet position\u003c\/span\u003e\u003cspan\u003e — never sit in close proximity to it.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eProper ventilation\u003c\/span\u003e\u003cspan\u003e is recommended. Always turn the \u003c\/span\u003e\u003cspan\u003epower and water supply off after use\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eSpecifications\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eThe Insignia Commercial Steam Generator \u003c\/span\u003e\u003cspan\u003eSpecifications\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ctable style=\"width: 100%; height: 509.6px;\"\u003e\n\u003cthead\u003e\n\u003ctr style=\"height: 19.6px;\"\u003e\n\u003cth style=\"width: 25.9303%; height: 19.6px;\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/th\u003e\n\u003cth style=\"width: 71.4742%; height: 19.6px;\"\u003e\u003cspan\u003eDetails\u003c\/span\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 19.6px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 19.6px;\"\u003e\u003cspan\u003e\u003cb\u003eBrand\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 19.6px;\"\u003e\u003cspan\u003eInsignia\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 39.2px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 39.2px;\"\u003e\u003cspan\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 39.2px;\"\u003e\u003cspan\u003eSignature 18kW Commercial Steam Generator Set — Platinum\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 19.6px;\"\u003e\u003cspan\u003e\u003cb\u003eSKU\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 19.6px;\"\u003e\u003cspan\u003eT18COM-C\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 19.6px;\"\u003e\u003cspan\u003e\u003cb\u003ePower Output\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 19.6px;\"\u003e\u003cspan\u003e18 kW (range's most powerful)\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 19.6px;\"\u003e\u003cspan\u003e\u003cb\u003eElectrical Supply\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 19.6px;\"\u003e\u003cspan\u003e3-phase 380–415V only\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 19.6px;\"\u003e\u003cspan\u003e\u003cb\u003eCurrent Draw\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 19.6px;\"\u003e\u003cspan\u003e27.3 A\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 19.6px;\"\u003e\u003cspan\u003e\u003cb\u003eHeating Elements\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 19.6px;\"\u003e\u003cspan\u003e9 × 2 kW\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 19.6px;\"\u003e\u003cspan\u003e\u003cb\u003eCircuit Breaker\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 19.6px;\"\u003e\u003cspan\u003e25 A (installer to confirm to BS 7671; RCD required)\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 19.6px;\"\u003e\u003cspan\u003e\u003cb\u003eRoom Volume\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 19.6px;\"\u003e\u003cspan\u003e16–22 m³\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 19.6px;\"\u003e\u003cspan\u003e\u003cb\u003eGenerator Size\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 19.6px;\"\u003e\u003cspan\u003e510 × 185 × 460 mm\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 19.6px;\"\u003e\u003cspan\u003e\u003cb\u003eBuild Material\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 19.6px;\"\u003e\u003cspan\u003eStainless steel\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 19.6px;\"\u003e\u003cspan\u003e\u003cb\u003eControl System\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 19.6px;\"\u003e\u003cspan\u003eWaterproof touch panel + fast-steam mode + SOS alarm\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 19.6px;\"\u003e\u003cspan\u003e\u003cb\u003eDescaling System\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 19.6px;\"\u003e\u003cspan\u003eAuto Twin Descaler\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 19.6px;\"\u003e\u003cspan\u003e\u003cb\u003eHalotherapy (Salt)\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 19.6px;\"\u003e\u003cspan\u003eTwin Halotherapy Atomiser\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 19.6px;\"\u003e\u003cspan\u003e\u003cb\u003eAromatherapy\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 19.6px;\"\u003e\u003cspan\u003eTwin Aromatherapy Atomiser\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 19.6px;\"\u003e\u003cspan\u003e\u003cb\u003eVentilation\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 19.6px;\"\u003e\u003cspan\u003eHeavy-duty exhaust fan\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 19.6px;\"\u003e\u003cspan\u003e\u003cb\u003eLighting\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 19.6px;\"\u003e\u003cspan\u003e6 chromotherapy LEDs\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 39.2px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 39.2px;\"\u003e\u003cspan\u003e\u003cb\u003eWater Supply \u0026amp; Drain\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 39.2px;\"\u003e\u003cspan\u003eCold ½\" feed via cartridge (max ~8 bar); ¾\" drain\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.6px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 19.6px;\"\u003e\u003cspan\u003e\u003cb\u003eSteam Outlets\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 19.6px;\"\u003e\u003cspan\u003eTwo ¾\", copper\/stainless pipe only (do not cross)\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 39.2px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 39.2px;\"\u003e\u003cspan\u003e\u003cb\u003eDelivery\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 39.2px;\"\u003e\u003cspan\u003eTwo-man kerbside, free UK delivery; installation available or own fitter\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 39.2px;\"\u003e\n\u003ctd style=\"width: 25.9303%; height: 39.2px;\"\u003e\u003cspan\u003e\u003cb\u003eWarranty\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 71.4742%; height: 39.2px;\"\u003e\u003cspan\u003e12 months (extendable to 2 years with approved water processor)\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eThe Insignia Commercial Steam Generator Buying Guide\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003e1\u003c\/strong\u003e. \u003cstrong\u003eSize the generator to your room\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e Steam generators are matched to \u003c\/span\u003e\u003cspan\u003eroom volume (m³)\u003c\/span\u003e\u003cspan\u003e. Insignia's Signature range:\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"122\"\u003e \u003ccol width=\"127\"\u003e \u003ccol width=\"171\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eModel\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePhase\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSuitable Room Volume\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e7.5 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSingle or 3-phase\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.5 – 9 m³\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10.5 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3-phase only\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e9 – 12 m³\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e12 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3-phase only\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e11 – 14 m³\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e15 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3-phase only\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e13 – 18 m³\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e18 kW (this set)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3-phase only\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 – 22 m³\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003cstrong\u003e18kW \u003c\/strong\u003eis the \u003c\/span\u003e\u003cspan\u003elargest\u003c\/span\u003e\u003cspan\u003e unit, for the biggest commercial rooms. High ceilings, heavy tiling or stone, and frequent door use raise heat loss.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003e2\u003c\/strong\u003e. \u003cstrong\u003eCheck your electrical supply (important)\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e This \u003cstrong\u003e18kW \u003c\/strong\u003emodel is \u003c\/span\u003e\u003cspan\u003e3-phase (380–415V) only\u003c\/span\u003e\u003cspan\u003e — it \u003c\/span\u003e\u003cspan\u003ecannot\u003c\/span\u003e\u003cspan\u003e run on single-phase. You'll need a qualified electrician to provide a 3-phase circuit with an \u003c\/span\u003e\u003cspan\u003eRCD and isolator\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003e3\u003c\/strong\u003e. \u003cstrong\u003ePlan water, drainage, ventilation and the generator location\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e The generator needs a \u003c\/span\u003e\u003cspan\u003ecold-water feed\u003c\/span\u003e\u003cspan\u003e and a \u003c\/span\u003e\u003cspan\u003edrain\u003c\/span\u003e\u003cspan\u003e, and should sit in a \u003c\/span\u003e\u003cspan\u003edry, ventilated plant area\u003c\/span\u003e\u003cspan\u003e within a short pipe run of the steam room. The \u003c\/span\u003e\u003cspan\u003eheavy-duty exhaust fan\u003c\/span\u003e\u003cspan\u003e needs ducting to outside. The 18kW has \u003c\/span\u003e\u003cspan\u003etwo steam outlets\u003c\/span\u003e\u003cspan\u003e (two separate copper\/stainless pipes). Steam and drain pipes must be copper or stainless steel (never plastic).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003e4\u003c\/strong\u003e. \u003cstrong\u003eWhy the Platinum (commercial) set\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e This \u003c\/span\u003e\u003cspan\u003ePlatinum\u003c\/span\u003e\u003cspan\u003e set is the complete commercial therapy kit — auto descaler, salt therapy, aromatherapy, chromotherapy lighting and a heavy-duty exhaust fan, on top of the largest generator. The \u003c\/span\u003e\u003cspan\u003ePremium\u003c\/span\u003e\u003cspan\u003e set steps down to the descaler only; the \u003c\/span\u003e\u003cspan\u003eStarter\u003c\/span\u003e\u003cspan\u003e drops that too. An approved water processor enables the 2-year warranty upgrade.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003e5\u003c\/strong\u003e. \u003cstrong\u003eDelivery \u0026amp; installation\u003c\/strong\u003e\u003c\/span\u003e\u003cstrong\u003e \u003c\/strong\u003eDelivered two-man kerbside with free UK delivery\u003cstrong\u003e. \u003c\/strong\u003e\u003cspan\u003eProfessional installation is available\u003c\/span\u003e\u003cspan\u003e, or install with your own qualified trades.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2\u003eDelivery \u0026amp; Installation\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery Free UK delivery\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e,\u003c\/strong\u003e two-man kerbside. Check the contents on arrival against the included-items list and report any transit damage immediately.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation (professional available, or your own fitter)\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe set is supplied for installation into a prepared steam-room enclosure. The generator is mounted in a dry, ventilated plant area within pipe reach of the room; the two steam outlets, descaler, salt and aromatherapy atomisers, LED lights, exhaust fan and control panel are fitted, the exhaust is ducted to outside, and the unit is connected to water, drain and power and commissioned. \u003c\/span\u003e\u003cspan\u003eProfessional installation is available\u003c\/span\u003e\u003cspan\u003e, or your own qualified trades can install it.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical (must read — 3-phase only)\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e This 18kW generator \u003c\/strong\u003eis \u003c\/span\u003e\u003cspan\u003ehard-wired to a 3-phase 380–415V supply\u003c\/span\u003e\u003cspan\u003e by a qualified electrician — it \u003c\/span\u003e\u003cspan\u003ecannot\u003c\/span\u003e\u003cspan\u003e run on single-phase. Key requirements (per the install manual):\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eA \u003c\/span\u003e\u003cspan\u003e5-core\u003c\/span\u003e\u003cspan\u003e supply to the generator terminals (L1\/L2\/L3, neutral, earth); minimum \u003c\/span\u003e\u003cspan\u003elive\/neutral 4.0 mm², earth 2.5 mm²\u003c\/span\u003e\u003cspan\u003e (Insignia specify 5 × 4 mm² for the 18kW) — the electrician will size to the load and to \u003c\/span\u003e\u003cspan\u003eBS 7671\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eAn \u003c\/span\u003e\u003cspan\u003eRCD must be fitted\u003c\/span\u003e\u003cspan\u003e on the supply, plus a means of \u003c\/span\u003e\u003cspan\u003eisolation\u003c\/span\u003e\u003cspan\u003e (the controller's on\/off does \u003c\/span\u003e\u003cspan\u003enot\u003c\/span\u003e\u003cspan\u003e cut the mains).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eAll work to comply with \u003c\/span\u003e\u003cspan\u003ePart P\u003c\/span\u003e\u003cspan\u003e and local\/national wiring regulations, by a competent electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWater \u0026amp; drainage A cold-water feed only\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e (½\", through the treatment cartridge \u003c\/strong\u003eand a flexible stainless hose; fit a pressure-reducing valve if supply pressure exceeds ~8 bar) and a \u003c\/span\u003e\u003cspan\u003e¾\" drain\u003c\/span\u003e\u003cspan\u003e (copper\/stainless, downward gradient to waste). No water pump is required.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eManufacturer's Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe Insignia Signature steam generator comes with a \u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e12-month warranty \u003c\/strong\u003eas standard\u003c\/span\u003e\u003cspan\u003e, which \u003c\/span\u003e\u003cspan\u003eupgrades to two years\u003c\/span\u003e\u003cspan\u003e with the additional purchase and installation of an \u003c\/span\u003e\u003cspan\u003eapproved Insignia water processor\/filter\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInsignia also publishes a component-level warranty schedule with \u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003eenhanced terms\u003c\/strong\u003e when an automatic descaling system is fitted\u003c\/span\u003e\u003cspan\u003e. As this commercial Platinum set \u003c\/span\u003e\u003cspan\u003eincludes an Auto Twin Descaler\u003c\/span\u003e\u003cspan\u003e, the enhanced terms below may apply — we'll confirm the exact position for your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"223\"\u003e \u003ccol width=\"150\"\u003e \u003ccol width=\"72\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eComponent\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWith Auto-Descaler\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWithout\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eController\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2 years\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2 years\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeating element\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2 years\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1 year\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSteam generator body\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e5 years\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1 year\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWater-level \/ temperature sensor\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2 years\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1 year\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eControl box \/ drain valve\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1 year\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1 year\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLED \/ salt \/ aroma \/ exhaust\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1 year\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1 year\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eConditions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eCover requires correct installation by competent trades, use of a cold-water supply, and regular descaling\/maintenance (frequent for commercial use).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eExcludes scale damage from missed maintenance, misuse, and non-original parts.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eRegister your warranty and keep your proof of purchase. Full terms: insigniashowers.com\/warranty-terms.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWe'll confirm whether the included Auto Twin Descaler qualifies for the enhanced \u003c\/strong\u003ecomponent terms (e.g. 5-year body) before you rely on it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eReturn Policy\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eAs a UK-supplied product, this steam generator set is covered by your standard statutory rights.\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Your Statutory Rights\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eUnder the \u003c\/span\u003e\u003cspan\u003eConsumer Rights Act 2015\u003c\/span\u003e\u003cspan\u003e, goods must be of satisfactory quality, fit for purpose and as described.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eWhere the \u003c\/span\u003e\u003cspan\u003eConsumer Contracts Regulations 2013\u003c\/span\u003e\u003cspan\u003e apply, a 14-day cancellation right is available for unused, uninstalled goods in their original packaging (business-to-business orders may differ — confirm at point of sale).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Before You Install\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm your \u003c\/span\u003e\u003cspan\u003e3-phase supply\u003c\/span\u003e\u003cspan\u003e and room size before installing. Returns cannot be accepted once installation\/commissioning has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Inspection on Delivery\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInspect your delivery on arrival and report any transit damage to \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e within 48 hours with photographs.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Faults \u0026amp; Defects\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eManufacturing faults are handled under the warranty above and your statutory rights — contact our team and we'll coordinate inspection, repair or replacement.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Contact\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEmail \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e — we aim to respond within one business day.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/signature-18kw-instructions.pdf?v=1782816954\" rel=\"noopener\" target=\"_blank\"\u003eInstallation \u0026amp; User Manual (Signature 18kW)\u003c\/a\u003e\u003c\/p\u003e","brand":"Insignia","offers":[{"title":"Default Title","offer_id":57931460149580,"sku":null,"price":5355.15,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/InsigniaSignature18kWCommercialSteamGeneratorSet_PlatinumCollection2.jpg?v=1784613416","url":"https:\/\/balancerecovery.co.uk\/products\/insignia-signature-18kw-commercial-steam-generator-set-platinum-collection","provider":"Balance Recovery","version":"1.0","type":"link"}