{"product_id":"holl-s-moon-4-person-infrared-sauna-black-wood","title":"Holl’s Moon 4 Person Infrared Sauna – Black Wood","description":"\u003ch5\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Moon 4-Person Infrared Sauna | Black Wood Flagship Edition\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eHoll’s Moon 4 (HL-MOON4-BLK)\u003c\/span\u003e\u003cspan\u003e is the 2026 flagship of the Holl’s infrared range. Designed as a communal wellness sanctuary, this 4-person cabin utilises a massive \u003c\/span\u003e\u003cspan\u003eØ180 cm circular architecture\u003c\/span\u003e\u003cspan\u003e to create a shared recovery experience. The deep \u003c\/span\u003e\u003cspan\u003eBlack Wood finish\u003c\/span\u003e\u003cspan\u003e and curved 8mm safety glass make it a bold architectural statement, transforming any large interior room into a high-end professional spa.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith a powerhouse \u003c\/span\u003e\u003cspan\u003e4620W heating array\u003c\/span\u003e\u003cspan\u003e, the Moon 4 combines \u003c\/span\u003e\u003cspan\u003eQuartz Full Spectrum\u003c\/span\u003e\u003cspan\u003e technology with an extensive \u003c\/span\u003e\u003cspan\u003e12-panel Carbon layout\u003c\/span\u003e\u003cspan\u003e. This ensures that even with four occupants, every individual receives a consistent, deep-reaching thermal treatment for detoxification and muscle relief.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy the Moon 4 Black is the 2026 Professional Home Choice:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. The \"Social Recovery\" Architecture\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnlike rectangular 4-person saunas where occupants sit in a line, the Moon 4’s circular design facilitates a face-to-face social dynamic.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eØ180 cm Shared Space\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The circular footprint allows for a more natural seating arrangement and superior peripheral air circulation, preventing the \"stuffy\" feeling often found in large square cabins.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e360-Degree Coverage:\u003c\/strong\u003e\u003cspan\u003e The 12 carbon panels are strategically arrayed around the curve to ensure no \"cold spots,\" regardless of where you sit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. High-Output \"Triple Care\" Technology\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo heat a cabin of this volume effectively, the Moon 4 utilises a heavy-duty 4620W system.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e4 x Full Spectrum Quartz Emitters:\u003c\/strong\u003e\u003cspan\u003e These provide the \"Instant Start\" capability, delivering immediate Near-Infrared (IR-A) heat that penetrates deep into joints and muscles.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e12 x Carbon Panels:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThese provide a massive surface area of Far-Infrared (IR-C) waves, creating a gentle, enveloping warmth that induces a profound detoxifying sweat.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Smart-Home \u0026amp; Sensory Hub\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Moon 4 acts as a centralized wellness hub with integrated 2026 smart features:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWiFi Remote \u003c\/strong\u003eActivation:\u003c\/span\u003e\u003cspan\u003e Use your smartphone to pre-heat the 4620W array so the sauna is ready the moment your group finishes a workout or dinner.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eDual-Zone Ambiance:\u003c\/strong\u003e\u003cspan\u003e Features a \u003c\/span\u003e\u003cspan\u003eStarry Sky LED ceiling\u003c\/span\u003e\u003cspan\u003e and hidden LED strips beneath the \u003c\/span\u003e\u003cspan\u003eAbachi benches\u003c\/span\u003e\u003cspan\u003e, allowing you to customize the chromotherapy mood for relaxation or energy.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003eHoll’s Moon 4 Black: Technical Vault\u003c\/h3\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"190\"\u003e \u003ccol width=\"346\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFeature\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTechnical Specification\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ EAN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Moon 4 Black \/ HL-MOON4-BLK\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFootprint Capacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Persons (Seated)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eØ 180 cm x H 196 cm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal Power Output\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4620 W\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Config\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 x Quartz + 12 x Carbon Panels\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTimber Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExterior: Black FSC Hemlock \/ Interior: Abachi\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical Requirement\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHardwired (Recommended) or 20A+ Supply\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGlass Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Tempered Safety Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3 dir=\"ltr\"\u003e2026 Professional Installation \u0026amp; Power Notes\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Compliance:\u003c\/strong\u003e\u003cspan\u003e At \u003c\/span\u003e\u003cspan\u003e4620W\u003c\/span\u003e\u003cspan\u003e, the Moon 4 exceeds the capacity of a standard UK 13A plug. This model \u003c\/span\u003e\u003cspan\u003erequires a dedicated electrical feed\u003c\/span\u003e\u003cspan\u003e (typically a 20A or 32A circuit) installed by a qualified electrician to ensure safe, consistent performance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eInstallation Space:\u003c\/strong\u003e\u003cspan\u003e The Ø180 cm diameter requires a dedicated floor area. We recommend a minimum clearance of \u003c\/span\u003e\u003cspan\u003e190 x 190 cm\u003c\/span\u003e\u003cspan\u003e for comfortable assembly and ventilation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003ePremium Weight:\u003c\/strong\u003e\u003cspan\u003e Due to the 8mm glass and solid Hemlock construction, the Moon 4 is significantly heavier than smaller models. Ensure the sub-floor is level and capable of supporting a static load of approx. 400kg+ when fully occupied.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"190\"\u003e \u003ccol width=\"346\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFeature\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTechnical Specification\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ EAN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Moon 4 Black \/ HL-MOON4-BLK\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFootprint Capacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Persons (Seated)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eØ 180 cm x H 196 cm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal Power Output\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4620 W\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Config\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 x Quartz + 12 x Carbon Panels\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTimber Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExterior: Black FSC Hemlock \/ Interior: Abachi\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical Requirement\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHardwired (Recommended) or 20A+ Supply\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGlass Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Tempered Safety Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eHoll’s \u0026amp; France Sauna \u003c\/span\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. This guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Place Your Order\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e\u003cem\u003e2. Order Processing \u0026amp; Preparation\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Delivery Organisation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Pre-Installation Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, please ensure:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eImportant: Failure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Delivery \u0026amp; Unloading\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn the scheduled delivery day:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Installation \/ Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional Installation (Optional)\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelf-Assembly (Flat-Pack)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce assembled:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eEligibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eReporting Issues\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProcedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eContact customer support with photographs or video evidence:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRefund Conditions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eRefunds or replacements are available only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFinal Note on Electrical Responsibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eHeater Information\u003c\/h5\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Heater_Information_1.pdf?v=1781001350\" target=\"_blank\"\u003eSpecifications\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification: Electrical Supply\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCRITICAL: NOTICE TO THE PROPERTY OWNER\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eOwner’s Brief for the Holl's Moon 4-Person Sauna\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe Moon 4-Person Sauna has a total power draw of \u003c\/span\u003e\u003cspan\u003e4620W (Approx. 20.1 Amps)\u003c\/span\u003e\u003cspan\u003e. This unit \u003c\/span\u003e\u003cspan\u003ecannot\u003c\/span\u003e\u003cspan\u003e be plugged into a standard domestic 3-pin wall socket. It requires a dedicated, hardwired electrical feed installed by a qualified professional.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eMandatory Action:\u003c\/span\u003e\u003cspan\u003e You must appoint a \u003c\/span\u003e\u003cspan\u003eRegistered Electrician\u003c\/span\u003e\u003cspan\u003e to install a dedicated circuit from your consumer unit (fuse box) to the sauna location before the unit arrives.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Power Infrastructure Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDue to the massive array of 12 Carbon panels and 4 Quartz heaters, the electrical supply must be robust and permanent.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"117\"\u003e \u003ccol width=\"104\"\u003e \u003ccol width=\"170\"\u003e \u003ccol width=\"211\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal Power\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOperating Amperage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConnection Type\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Moon 4\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4620W\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. 20.1A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHardwired (Dedicated Feed)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eCircuit Specification:\u003c\/strong\u003e\u003cspan\u003e We recommend a dedicated \u003c\/span\u003e\u003cspan\u003e32A radial circuit\u003c\/span\u003e\u003cspan\u003e using \u003c\/span\u003e\u003cspan\u003e6mm² cable\u003c\/span\u003e\u003cspan\u003e (subject to cable run length and electrician's assessment).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eIsolation Switch:\u003c\/strong\u003e\u003cspan\u003e A 32A double-pole rotary isolation switch should be installed within the room, allowing the sauna to be fully de-energized for maintenance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eNo Standard Plugs:\u003c\/strong\u003e\u003cspan\u003e Attempting to modify this unit to run on a 13A plug will result in an immediate fire hazard and will void all warranties.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e2. Safety \u0026amp; Protection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eRCD Protection\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The circuit must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\u003c\/span\u003e\u003cspan\u003e (Residual Current Device) at the consumer unit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eContinuous Load:\u003c\/strong\u003e\u003cspan\u003e Unlike household appliances that cycle on and off, the Moon 4 draws 20A consistently for up to an hour. The wiring must be rated for this sustained thermal load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eEarthing:\u003c\/strong\u003e\u003cspan\u003e Correct bonding and earthing are vital for a high-wattage wooden enclosure. Your electrician must verify the earth loop impedance at the installation site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Smart Features \u0026amp; Connectivity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \"Smart Control Hub\" in the roof manages the 16-heater array and requires a stable digital environment:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWiFi (2.4 GHz):\u003c\/strong\u003e\u003cspan\u003e Necessary for remote pre-heating via the smartphone app.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSignal Penetration:\u003c\/strong\u003e\u003cspan\u003e Given the large \u003c\/span\u003e\u003cspan\u003eØ 180 cm\u003c\/span\u003e\u003cspan\u003e size, the central control box is deep within the structure. If your router is far away, we recommend a WiFi booster to ensure the touchscreen and app remain synced.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eBluetooth:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe integrated audio system pairs with your devices. Ensure the 32A feed is clean and properly earthed to avoid any \"hum\" or interference in the speakers.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Component Layout\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eFeed Location:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe electrical entry point is located on the roof panel. Your electrician should leave enough \"tail\" on the hardwired cable to allow for the final connection once the 196cm tall panels are standing.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeat Clearance:\u003c\/strong\u003e\u003cspan\u003e Ensure the isolation switch is accessible but not directly in the path of the door when opened.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cstrong\u003eDelivery \u0026amp; Installation\u003c\/strong\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation Protocol: Holl’s Moon 4-Person\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003eHL-MOON4-BLK | Ensuring a Successful Installation\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Moon 4-Person model is a flagship wellness suite. Due to its expansive \u003c\/span\u003e\u003cspan\u003eØ 180 cm\u003c\/span\u003e\u003cspan\u003e footprint and the weight of the reinforced 8mm glass and hemlock panels, the delivery and setup phase requires careful planning and coordination.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Universal Receipt Protocol (Mandatory)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo protect your 10-year warranty, these steps must be followed by every owner upon arrival:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe 24-Hour Inspection Rule:\u003c\/strong\u003e\u003cspan\u003e You must unbox and inspect the \u003c\/span\u003e\u003cspan\u003e8mm tempered glass door\u003c\/span\u003e\u003cspan\u003e and the \u003c\/span\u003e\u003cspan\u003eBlack Hemlock panels\u003c\/span\u003e\u003cspan\u003e within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eDamage Reporting:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAny transit damage or cosmetic marks must be reported to the retailer within this 24-hour window. Once assembly has commenced, the unit is deemed accepted in its current condition.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eStorage:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAll components must be stored in a dry, heated indoor environment. Do not store the panels in a garage or outbuilding, as moisture can cause the large-scale circular panels to warp, making the \"Fast-Click\" alignment impossible.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Choosing Your Installation Pathway\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePathway A:\u003c\/strong\u003e Professional Installation (Highly Recommended)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGiven the size (\u003c\/span\u003e\u003cspan\u003eØ 180 cm\u003c\/span\u003e\u003cspan\u003e) and the technical electrical requirements of this model, we strongly recommend our professional installation service.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Service:\u003c\/strong\u003e\u003cspan\u003e Our specialist team will move the oversized panels to your room of choice, assemble the circular structure, and perform a full commissioning of the 16-heater array (4 Quartz \/ 12 Carbon).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eYour Requirement:\u003c\/strong\u003e\u003cspan\u003e You must ensure the installation site is clear, and the floor is \u003c\/span\u003e\u003cspan\u003e100% level\u003c\/span\u003e\u003cspan\u003e before the team arrives.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePathway B: \u003c\/strong\u003eSelf-Assembly (Minimum 3-4 Person Task)\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Manpower:\u003c\/strong\u003e\u003cspan\u003e This is a heavy-duty build. You will need a minimum of \u003c\/span\u003e\u003cspan\u003ethree to four capable adults\u003c\/span\u003e\u003cspan\u003e to safely position the 180cm curved wall sections and lower the roof panel into place.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePrecision levelling\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e A spirit level is mandatory. With a 180cm span, any floor deviation will be significantly amplified. If the base is not perfectly level, the wall panels will not meet, and the heavy 8mm glass door will not align with the magnetic seals.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHandling:\u003c\/strong\u003e\u003cspan\u003e Use extreme care when handling the black-finished exterior to avoid scuffs during the manoeuvring of the large panels.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Technical Commissioning (First Use)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWiFi \u0026amp; App Sync:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the unit is powered, sync the control hub to your \u003c\/span\u003e\u003cspan\u003e2.4 GHz WiFi\u003c\/span\u003e\u003cspan\u003e. This allows you to manage the 4.6kW heating system remotely, so the large cabin is up to temperature before you enter.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe \"Burn-in\" Session:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eRun the sauna at its maximum temperature for 45 minutes while empty. This settles the 12 carbon panels and 4 Quartz heaters and seasons the Abachi wood interior.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eInstallation Readiness Checklist\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eInspection:\u003c\/strong\u003e\u003cspan\u003e Glass and black wood panels checked within 24 hours of delivery?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eFloor:\u003c\/strong\u003e\u003cspan\u003e Surface verified as 100% level with a spirit level across the full 180cm span?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e Access:\u003c\/strong\u003e\u003cspan\u003e Have you measured hallways and doors for the \u003c\/span\u003e\u003cspan\u003eØ 180 cm\u003c\/span\u003e\u003cspan\u003e panels? (These are significantly larger than standard door widths.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003ePower:\u003c\/strong\u003e\u003cspan\u003e Have you reviewed the \u003c\/span\u003e\u003cspan\u003e4620W Electrical Brief\u003c\/span\u003e\u003cspan\u003e and consulted an electrician?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eNetwork:\u003c\/strong\u003e\u003cspan\u003e Is there a strong 2.4 GHz WiFi signal at the installation site?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Moon 4-Person Sauna: Warranty Statement\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003eHL-MOON4-BLK | Flagship Protection \u0026amp; Maintenance Terms\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Holl’s Moon 4-Person model represents the pinnacle of the Moon series. To protect your investment and maintain the validity of your 10-year structural and 2-year electronic coverage, the following standards must be met.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Warranty Duration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll’s (Poolstar) provides a tiered warranty that reflects the professional grade of the materials used in the 4-person flagship:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWood Structure: \u003c\/strong\u003e\u003cspan\u003e10-Year Warranty\u003c\/span\u003e\u003cspan\u003e against manufacturing defects, structural failure, or major warping of the FSC-certified Hemlock and Abachi wood.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElectronics \u0026amp; Heaters\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e2-Year Warranty\u003c\/span\u003e\u003cspan\u003e covering the 4 Quartz Full Spectrum heaters, 12 Carbon panels, the 32A-rated Control Hub, Bluetooth audio, and LED Chromotherapy systems.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eUsage:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThese terms apply strictly to \u003c\/span\u003e\u003cspan\u003eprivate domestic home installations\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Conditions for Validity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo ensure your warranty remains active, the installation environment and technical setup must adhere to these rules:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eProfessional Electrical Install:\u003c\/strong\u003e\u003cspan\u003e Due to the \u003c\/span\u003e\u003cspan\u003e4620W\u003c\/span\u003e\u003cspan\u003e draw, the unit must be hardwired to a dedicated 32A circuit. Any damage to the control hub or heaters caused by attempted connection to a standard 13A plug or the use of extension leads will void the 2-year electrical warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eIndoor Environment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe Moon 4 is designed for \u003c\/span\u003e\u003cspan\u003eindoor use only\u003c\/span\u003e\u003cspan\u003e. It must be located in a dry, ventilated, and heated room. Installation in uninsulated garden buildings, damp garages, or near open water (pools\/showers) will void the warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eStructural Precision:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eGiven the large \u003c\/span\u003e\u003cspan\u003eØ 180 cm\u003c\/span\u003e\u003cspan\u003e span, the base must be 100% level. Stress damage or door misalignment resulting from an uneven floor is not covered under the 10-year structural warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. The 24-Hour Inspection Rule (Fragile Components)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe 8mm Glass:\u003c\/strong\u003e\u003cspan\u003e The large tempered glass door is a high-value component. You must unbox and inspect it and report any transit damage, chips, or cracks within \u003c\/span\u003e\u003cspan\u003e24 hours of delivery\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003ePost-Assembly:\u003c\/strong\u003e\u003cspan\u003e Once the sauna has been installed, the glass is no longer covered for breakage, as this is typically caused by accidental impact or frame stress from an unlevel base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Natural Wood \u0026amp; Finish Maintenance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eBlack Wood Finish:\u003c\/strong\u003e\u003cspan\u003e The exterior Hemlock features a premium black finish. Clean only with a soft, slightly damp microfiber cloth. The use of chemical solvents or abrasive cleaners will damage the finish and void the cosmetic warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eInterior Hygiene:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe Abachi wood interior is untreated for your safety. To prevent salt staining from perspiration, always use towels on the benches.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eOrganic Nature:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eMinor variations in wood grain or fine surface lines (checking) are natural characteristics of timber and do not affect the 10-year structural integrity.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Claims Procedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a technical issue:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eReference\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Provide your original purchase record and the EAN (\u003c\/span\u003e\u003cspan\u003eHL-MOON4-BLK\u003c\/span\u003e\u003cspan\u003e).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElectrical \u003c\/strong\u003eEvidence:\u003c\/span\u003e\u003cspan\u003e For electronic claims, you may be asked to provide proof of the professional 32A hardwired installation (e.g., an Electrical Installation Certificate or photo of the isolator switch).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSmart Diagnostics:\u003c\/strong\u003e\u003cspan\u003e Ensure the unit is connected to WiFi to allow for potential remote firmware updates.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003e\u003cspan\u003eReturn Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refund Policy\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe ask that you send us copies of receipts for such costs.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Heater_Information_1.pdf?v=1781001350\" target=\"_blank\"\u003e\u003cspan\u003eSpecifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Art-of-Wellness-Catalogue-2026.pdf?v=1781003881\" target=\"_blank\"\u003e\u003cspan\u003eHoll’s Catalogue 2026\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":57748188528972,"sku":null,"price":5199.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holl_s_Moon_4_Person_Infrared_Sauna_Black_Wood_8bfcc2a2-8f79-4558-ac1d-5bee4083bdc6-Picsart-AiImageEnhancer.png?v=1784718743","url":"https:\/\/balancerecovery.co.uk\/products\/holl-s-moon-4-person-infrared-sauna-black-wood","provider":"Balance Recovery","version":"1.0","type":"link"}