{"product_id":"hetki-cabin-premium-finnish-outdoor-garden-room-wellness-space","title":"Hetki Cabin — Premium Finnish Outdoor Garden Room \u0026 Wellness Space","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 data-end=\"433\" data-start=\"344\"\u003eHetki Cabin – Premium Finnish Garden Room for Residential \u0026amp; Commercial Wellness Spaces\u003c\/h2\u003e\n\u003cp data-end=\"696\" data-start=\"435\"\u003eThe \u003cstrong data-end=\"454\" data-start=\"439\"\u003eHetki Cabin\u003c\/strong\u003e is a luxury Finnish-built garden room and outdoor living structure, designed for both high-end residential use and \u003cstrong data-end=\"606\" data-start=\"570\"\u003ecommercial wellness environments,\u003c\/strong\u003e including spas, boutique hotels, resorts, retreats, and hospitality venues across the UK.\u003c\/p\u003e\n\u003cp data-end=\"937\" data-start=\"698\"\u003eCrafted in Finland using traditional log construction and premium natural materials, the Cabin offers a refined, multi-purpose space that integrates seamlessly with Hetki saunas to create a complete, design-led outdoor wellness experience.\u003c\/p\u003e\n\u003ch3 data-end=\"974\" data-start=\"939\"\u003eKey Features of the Hetki Cabin\u003c\/h3\u003e\n\u003cul data-end=\"2527\" data-start=\"976\"\u003e\n\u003cli data-end=\"1278\" data-start=\"976\"\u003e\n\u003cp data-end=\"1278\" data-start=\"978\"\u003e\u003cstrong data-end=\"1013\" data-start=\"978\"\u003eAuthentic Finnish Craftsmanship\u003c\/strong\u003e\u003cbr data-end=\"1016\" data-start=\"1013\"\u003eBuilt from solid spruce logs using time-honoured Scandinavian log-building techniques, the Hetki Cabin delivers outstanding structural strength, natural insulation, and long-term durability — ideal for both private use and high-traffic commercial environments.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1558\" data-start=\"1280\"\u003e\n\u003cp data-end=\"1558\" data-start=\"1282\"\u003e\u003cstrong data-end=\"1316\" data-start=\"1282\"\u003eDesigned for Year-Round UK Use\u003c\/strong\u003e\u003cbr data-end=\"1319\" data-start=\"1316\"\u003eFully insulated and equipped with a radiator, ceiling lighting, adjustable LED lighting, and power sockets, the Cabin performs reliably in the UK climate, providing a comfortable indoor space for guests, staff, or clients in all seasons.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1929\" data-start=\"1560\"\u003e\n\u003cp data-end=\"1676\" data-start=\"1562\"\u003e\u003cstrong data-end=\"1613\" data-start=\"1562\"\u003eVersatile Commercial \u0026amp; Residential Applications\u003c\/strong\u003e\u003cbr data-end=\"1616\" data-start=\"1613\"\u003eThe Cabin adapts effortlessly to multiple uses, including:\u003c\/p\u003e\n\u003cul data-end=\"1929\" data-start=\"1679\"\u003e\n\u003cli data-end=\"1719\" data-start=\"1679\"\u003e\n\u003cp data-end=\"1719\" data-start=\"1681\"\u003eSpa relaxation and cool-down lounges\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1719\" data-start=\"1679\"\u003e\n\u003cp data-end=\"1719\" data-start=\"1681\"\u003eChanging rooms or treatment preparation spaces\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1831\" data-start=\"1775\"\u003e\n\u003cp data-end=\"1831\" data-start=\"1777\"\u003eHotel guest accommodation or private wellness suites\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1874\" data-start=\"1834\"\u003e\n\u003cp data-end=\"1874\" data-start=\"1836\"\u003eYoga, meditation, and retreat spaces\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1929\" data-start=\"1877\"\u003e\n\u003cp data-end=\"1929\" data-start=\"1879\"\u003ePremium garden offices or hospitality extensions\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"2241\" data-start=\"1931\"\u003e\n\u003cp data-end=\"2241\" data-start=\"1933\"\u003e\u003cstrong data-end=\"1967\" data-start=\"1933\"\u003eBespoke Design \u0026amp; Customisation\u003c\/strong\u003e\u003cbr data-end=\"1970\" data-start=\"1967\"\u003eHetki offers extensive customisation to meet commercial brand standards and site requirements, including exterior finishes, glazing options, door configurations, and interior details, ensuring every Cabin aligns with the venue's identity and guest experience.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"2527\" data-start=\"2243\"\u003e\n\u003cp data-end=\"2527\" data-start=\"2245\"\u003e\u003cstrong data-end=\"2287\" data-start=\"2245\"\u003eSeamless Integration with Hetki Saunas\u003c\/strong\u003e\u003cbr data-end=\"2290\" data-start=\"2287\"\u003eWhen paired with a Hetki Sauna or Sauna Plus, the Cabin becomes part of a complete outdoor wellness concept, enabling spas and hotels to offer a cohesive, premium sauna journey with dedicated areas for relaxation and social connection.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-end=\"2588\" data-start=\"2529\"\u003eFinnish Heritage, Engineered for Commercial Performance\u003c\/h3\u003e\n\u003cp data-end=\"2872\" data-start=\"2590\"\u003eRooted in \u003cstrong data-end=\"2635\" data-start=\"2600\"\u003eauthentic Finnish sauna culture\u003c\/strong\u003e, Hetki products are designed to endure extreme climates and continuous use. Each Cabin is handcrafted in Finland by skilled artisans using dense, sustainably sourced spruce, selected for its strength, thermal performance, and longevity.\u003c\/p\u003e\n\u003cp data-end=\"3074\" data-start=\"2874\"\u003eFor UK commercial operators, this heritage translates into \u003cstrong data-end=\"2996\" data-start=\"2933\"\u003ereliability, reduced maintenance, and long-term asset value\u003c\/strong\u003e, making the Hetki Cabin a practical investment and a design statement.\u003c\/p\u003e\n\u003ch3 data-end=\"3137\" data-start=\"3076\"\u003eThe Hetki Advantage for Spas, Hotels \u0026amp; Hospitality Venues\u003c\/h3\u003e\n\u003cp data-end=\"3230\" data-start=\"3139\"\u003eIn the UK’s growing luxury wellness and hospitality sector, Hetki stands apart by offering:\u003c\/p\u003e\n\u003cul data-end=\"3613\" data-start=\"3232\"\u003e\n\u003cli data-end=\"3304\" data-start=\"3232\"\u003e\n\u003cp data-end=\"3304\" data-start=\"3234\"\u003e\u003cstrong data-end=\"3267\" data-start=\"3234\"\u003eTrue Finnish-built structures\u003c\/strong\u003e, not locally assembled timber kits\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"3365\" data-start=\"3305\"\u003e\n\u003cp data-end=\"3365\" data-start=\"3307\"\u003e\u003cstrong data-end=\"3333\" data-start=\"3307\"\u003eSolid log construction\u003c\/strong\u003e, ideal for frequent guest use\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"3439\" data-start=\"3366\"\u003e\n\u003cp data-end=\"3439\" data-start=\"3368\"\u003e\u003cstrong data-end=\"3398\" data-start=\"3368\"\u003eBespoke design flexibility\u003c\/strong\u003e for branded spa and hotel environments\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"3521\" data-start=\"3440\"\u003e\n\u003cp data-end=\"3521\" data-start=\"3442\"\u003e\u003cstrong data-end=\"3462\" data-start=\"3442\"\u003eTurnkey delivery\u003c\/strong\u003e, minimising installation time and operational disruption\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"3613\" data-start=\"3522\"\u003e\n\u003cp data-end=\"3613\" data-start=\"3524\"\u003e\u003cstrong data-end=\"3561\" data-start=\"3524\"\u003eScandinavian architectural design\u003c\/strong\u003e that elevates guest experience and property value\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"3899\" data-start=\"3615\"\u003eFor \u003cstrong data-end=\"3683\" data-start=\"3619\"\u003espas, boutique hotels, luxury resorts, and wellness retreats\u003c\/strong\u003e, the \u003cstrong data-end=\"3704\" data-start=\"3689\"\u003eHetki Cabin\u003c\/strong\u003e provides a distinctive, premium space that enhances guest experience, supports revenue-generating wellness offerings, and reinforces a commitment to quality, authenticity, and design excellence.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eExternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLength:\u003c\/strong\u003e 2290 mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWidth:\u003c\/strong\u003e 2290 mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 2370-2570 mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLength:\u003c\/strong\u003e 2114 mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWidth:\u003c\/strong\u003e 2114 mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 1868–2042 mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFloor area:\u003c\/strong\u003e 4.47 m2\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTotal weight approx. 1300-1500 kg, depending on the content\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works – From First Consultation to Your Hetki Cabin Ready to Use (UK)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAs the authorised UK retailer for Hetki, we guide you through every stage of the process — from initial consultation and customisation through to delivery, installation, and final handover. Our role is to ensure your Hetki Cabin or sauna is delivered, installed, and ready for use with absolute clarity at every step.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 1: Initial Consultation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a consultation with our UK Hetki team.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe discuss:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhether you are purchasing a Hetki Cabin, sauna, or complete outdoor wellness space\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eResidential or commercial use (home, spa, hotel, retreat or hospitality venue)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlacement, access, and site conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDesign preferences, finishes, and optional upgrades\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou are welcome to share photos or videos of your proposed location at this stage. This allows us to assess access, lifting requirements, and suitability early, avoiding delays later in the process.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 2: Design, Specification \u0026amp; Quotation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce we understand your requirements, we will finalise the specification of your Hetki Cabin.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eExterior colour, glazing and door options\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInterior features, including lighting, radiator and layout\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical configuration (pre-wired, plug-and-play model)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eCommercial considerations were applicable\u003c\/span\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe then provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA clear quotation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDimensional drawings and floor plans\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFoundation and site preparation guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis information enables you to prepare your site and engage any contractors or electricians in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 3: Site Access \u0026amp; Delivery Planning\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore confirming delivery, we plan logistics carefully to ensure a smooth installation.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview site photos and access routes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm that your location is accessible by a heavy goods vehicle and crane\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDetermine whether a truck-mounted crane or external lifting equipment is required\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIn more complex locations, specialist lifting solutions may be needed. These are always discussed and agreed upon in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf decking, paving, curbstones or landscaping is planned around the cabin, we recommend that these works be completed after the cabin has been installed.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 4: Ground \u0026amp; Foundation Preparation (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA correctly prepared foundation is essential for the performance, safety and longevity of your Hetki Cabin.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe foundation must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe even, strong and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSupport up to 2,000 kg, including occupants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eSuit the soil and ground conditions of your site\u003c\/span\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSuitable foundation options include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced concrete slab or pad\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStrong patio or paving on a compacted base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrushed gravel with structural support\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe base should:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eExtend beyond the external dimensions of the cabin\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide an air gap of approx 15–20 cm beneath the structure\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrevent timber from contacting ground moisture\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend consulting a qualified builder, architect or structural engineer to confirm suitability. Foundation drawings and guidance are supplied as part of the purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 5: Delivery of Your Pre-Assembled Hetki Cabin\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Cabin is delivered to the site as a fully pre-assembled structure, not a flat-pack or modular kit.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis approach offers significant benefits:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMinimal disruption on site\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConsistent Finnish build quality\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced risk compared to on-site construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery is typically carried out by truck, with lifting handled by a crane integrated into the vehicle or an external crane where required.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eStep 6: Installation by Our UK Installation Team\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, our experienced UK installation team will:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLift and position the cabin onto its prepared foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLevel and secure the structure\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCarry out final checks and visual inspection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures the cabin is correctly installed and ready for final connection.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eStep 7: Electrical Supply \u0026amp; Connection (Customer Responsibility)\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll Hetki Cabins are delivered with internal electrical wiring completed. However, the external electrical supply is the responsibility of the customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide a suitable power supply to the cabin location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEngage a qualified, registered electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure compliance with all UK electrical regulations and certification requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e⚠ Our installation team does not carry out external electrical works, mains connections, or certification. We strongly recommend arranging your electrician well in advance so that power is ready for connection immediately after installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eStep 8: Drainage \u0026amp; Final Site Considerations\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHetki Cabins include integrated guttering and floor drainage options.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDrain locations are marked in the supplied drawings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny drainage system must allow water to safely disperse away from the structure\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAdequate clearance should be left around the cabin for airflow and durability\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor best long-term performance, avoid placing the cabin directly next to plants, trees or bushes.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 9: Final Handover \u0026amp; Ready to Use\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe cabin is installed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe electrical connection has been completed by your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Cabin is fully operational and ready to use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProduct documentation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaintenance and care guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOngoing support as your UK Hetki retailer\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003e\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eElectrical Supply - IMPORTANT\u003c\/h5\u003e\n\u003ch1 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply \u0026amp; Installation Guidelines: Hetki Cabin\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProject: Insulated Living \u0026amp; Workspace (Non-Sauna)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo ensure the safety and longevity of your Hetki Cabin, please provide this document to your qualified electrician. All installations must comply with \u003c\/span\u003e\u003cspan\u003eBS 7671 (IET Wiring Regulations)\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e⚠️ Mandatory Advisory: Electricians' Discretion \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery property is unique. Factors such as the distance from your main consumer unit, the method of cable burial, existing household electrical demand, and local earthing conditions (TT vs. TN-S) will dictate the final technical specifications.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe data provided below are estimates for preliminary planning. You must always defer to the formal calculations and professional judgment of your certified electrician regarding cable sizing, circuit protection, and earthing methods.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Internal Specification (The Load)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hetki Cabin is typically equipped with a pre-installed internal \"looming\" kit designed for standard office or guest room use:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eHeating:\u003c\/span\u003e\u003cspan\u003e Integrated Electric Radiator (Climate Control).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eLighting:\u003c\/span\u003e\u003cspan\u003e Internal LED strip lighting and\/or ceiling fixtures.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003ePower:\u003c\/span\u003e\u003cspan\u003e Standard internal 13A sockets for laptops and small appliances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe cabin requires a \u003c\/span\u003e\u003cspan\u003e230V Single-Phase (UK)\u003c\/span\u003e\u003cspan\u003e supply.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eStandard Load:\u003c\/span\u003e\u003cspan\u003e Most Hetki Cabins operate efficiently on a dedicated \u003c\/span\u003e\u003cspan\u003e16 Amp\u003c\/span\u003e\u003cspan\u003e supply.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eHeavy-Use Load:\u003c\/span\u003e\u003cspan\u003e If you intend to use high-draw appliances (e.g., kettles, heaters, or high-end servers), your electrician may specify a \u003c\/span\u003e\u003cspan\u003e32 Amp\u003c\/span\u003e\u003cspan\u003e supply.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eCalculation Reference:\u003c\/span\u003e\u003cspan\u003e Watts \/ Volts = Amps\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Site-Specific Variables (Why your Electrician decides)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour electrician must perform a site survey to determine the following:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eVoltage Drop:\u003c\/span\u003e\u003cspan\u003e If the cabin is a significant distance from the house (e.g., 30m+), a much larger cable diameter than the standard minimum will be required to ensure the radiator and electronics function correctly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eTotal Home Load:\u003c\/span\u003e\u003cspan\u003e Your electrician must verify that your property’s main incoming fuse can support the cabin, along with existing high-load items such as EV chargers or electric showers.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eEarthing System:\u003c\/span\u003e\u003cspan\u003e Exporting a PME (TN-C-S) earth to a garden building requires specific safety checks. Your electrician will decide if a separate Earth Rod (TT System) is required.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Mandatory Technical Standards\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eSWA Cabling:\u003c\/span\u003e\u003cspan\u003e The supply from the house to the cabin must be \u003c\/span\u003e\u003cspan\u003eSteel Wire Armoured (SWA)\u003c\/span\u003e\u003cspan\u003e cable, buried at the correct depth and marked with warning tape.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eRCD Protection:\u003c\/span\u003e\u003cspan\u003e The circuit must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\/RCBO\u003c\/span\u003e\u003cspan\u003e at the source.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIsolation:\u003c\/span\u003e\u003cspan\u003e A local double-pole isolator switch or a dedicated mini-consumer unit must be installed at the cabin for emergency shut-off and maintenance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIP Ratings:\u003c\/span\u003e\u003cspan\u003e Any external connection points or outdoor lighting must be rated \u003c\/span\u003e\u003cspan\u003eIP65\u003c\/span\u003e\u003cspan\u003e or higher.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e5. Regulatory Compliance \u0026amp; Liability\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work must be tested and commissioned by a registered professional. A \u003c\/span\u003e\u003cstrong\u003eBuilding Regulations Compliance Certificate (Part P)\u003c\/strong\u003e\u003cspan\u003e should be issued upon completion.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDisclaimer: \u003c\/strong\u003eOur installation team are specialists in timber assembly and structural finishing. We are not certified electrical contractors. We accept no liability for issues arising from inadequate power supply, incorrect component selection by third parties, or failure to account for site-specific voltage drop.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hetki Cabin is delivered to the UK as a fully pre-assembled, plug-and-play unit, ensuring a fast, efficient installation with minimal disruption. Unlike flat-pack garden rooms or on-site builds, this approach guarantees superior build quality, quicker setup, and long-term performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInstallation is handled by the Balance Recovery installation team, with clear responsibilities outlined below to ensure a smooth and compliant process.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003e1. Pre-Assembled \u0026amp; Plug-and-Play Benefits\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Cabin arrives fully assembled, with internal electrics pre-installed at the factory. This provides several key advantages for UK customers:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eNo on-site construction or structural assembly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eReduced installation time and labour costs\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eConsistent Finnish build quality\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA faster route to use and enjoyment\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe plug-and-play model means all internal systems are ready for connection; however, the final electrical connection must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Access, Delivery \u0026amp; Lifting Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, we will discuss and confirm the exact placement location of your cabin. Customers are encouraged to send photos of the site in advance to their Hetki retailer or Balance Recovery to ensure a safe and efficient delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe cabin is typically delivered by a heavy goods vehicle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eYour site must be accessible by a truck and crane\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLifting is typically performed using a crane mounted on the delivery truck\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn more complex locations or longer lifting distances, an external crane may be required. In rare, highly challenging locations, specialist lifting methods may be necessary. If your cabin will be surrounded by decking, paving, or kerbstones, they should be installed only after the cabin has been positioned.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnsuring clear access significantly reduces delivery time, cost, and risk.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Ground \u0026amp; Foundation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA correct foundation is essential for the performance, safety, and longevity of your Hetki Cabin.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe foundation must be:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEven strong and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCapable of supporting up to 2,000 kg, including occupants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDesigned according to local soil and ground conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend that the site be assessed by a qualified architect or building engineer before installation. Dimensional drawings, floor plans, and foundation guidance will be supplied with your purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Recommended Foundation Types\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSuitable bases include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConcrete pad or slab\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced patio or hardstanding\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePaver blocks or garden slabs on a solid base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrushed gravel base with structural support\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf installed on a patio or deck, it must be designed to support the cabin's full load.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e5. Key Foundation Guidelines\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe base should extend beyond the external dimensions of the cabin.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe cabin must not be installed directly on lawn, loose slabs, rubble, gravel, or bare ground.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eA 15–20 cm air gap beneath the cabin is required for ventilation and moisture control.\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eReinforced pillar foundations are recommended at all four corners and beneath the door wall.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBitumen roofing felt must be placed between the foundations and timber to prevent moisture absorption.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIn colder conditions, we recommend 5–10 cm of ground frost insulation beneath the base to prevent frost movement and thermal bridging.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Drainage \u0026amp; Exterior Clearance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHetki Cabins include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIntegrated water guttering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA floor drain that can be connected to a soakaway or drainage system\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe drain location is clearly marked in the supplied dimensional drawings. Please ensure that all water can safely drain away from the cabin.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFor durability and ventilation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDo not place the cabin too close to trees, bushes, or plants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eLeave adequate space around the structure to allow airflow and drying\u003c\/span\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e7. Electrical Supply – Customer Responsibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the cabin arrives internally wired, the external electrical supply is the responsibility of the customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eProviding a suitable power supply to the cabin location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEnsuring compliance with UK electrical regulations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEngaging a qualified, registered electrician to complete the final connection and certification\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e⚠ Balance Recovery does not carry out external electrical work, mains connections, or certification. We strongly recommend consulting your electrician early to ensure everything is ready before installation day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e8. Professional Installation by Balance Recovery\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn installation day, the Balance Recovery team will:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePosition the cabin using appropriate lifting equipment\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eLevel and secure it onto the prepared foundation\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComplete final checks and handover\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical connection and certification must be completed separately by your appointed electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e9. Why This Matters for UK Customers\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis delivery and installation process ensures:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompliance with UK building and electrical standards\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster installation compared to on-site builds\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced risk and long-term structural reliability\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA premium, stress-free ownership experience\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you require guidance on site preparation, access planning, or foundation design, our team is happy to assist before delivery.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1. Scope of Limited Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese general limited warranty terms and conditions (hereinafter referred to as the “Warranty Terms”) are complied within all deliveries between Hetki Finland Oy Ltd (hereinafter referred to as the “Supplier”) and another party (hereinafter referred to as the “Customer” or “Customers”) for all products manufactured, sold, supplied and marketed by the Supplier (hereinafter referred to as the “Product” or “Products”), unless otherwise expressly agreed in writing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Product is a Hetki outdoor sauna, an assembled, ready-made, small Finnish sauna cabin intended for outdoor use. The exact delivery content of the Product is defined in each specific order and delivery documents.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Warranty Terms shall be applied solely to the deliveries of the Product for private use to retail consumer Customers. By private use is meant deliveries to a household or leisure home of consumer Customers intended for a family or similar.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis limited warranty does not cover deliveries for public\/commercial use, and the warranty is void if the Product has been used for commercial applications. By public\/commercial use is meant deliveries of the Product for, inter alia, public and commercial activities, in hotels, camping, rental saunas and spas, leisure centres, gyms, apartment complexes, workplaces or similar.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Warranty Terms supersede all general terms and conditions used by the Customer in matters governed by these Warranty Terms.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Limited Quality Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier guarantees the quality and function of the Product during the warranty period and that the Product meets agreed specifications and is suitable for normal use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall provide a limited warranty against any potential manufacturing and material defects.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier is not responsible for errors due to normal wear and tear or circumstances or events after delivery that are not due to the Supplier, such as installation errors or incorrect use or maintenance of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Warranty Period\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eThe following warranty period is valid:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the wooden log frame, a five (5) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the workmanship, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the roof, floor, window, door, sauna benches, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the electrical sauna heaters and control panels\/systems, wood-burning sauna heaters, pots and chimneys, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the lights and electrical parts, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the sound system and accessories, a one (1) year warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the other components, a one (1) year warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty period begins when the Product has been delivered to the Customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Correction of Errors\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier has the right to determine whether a defective Product is to be repaired, replaced with a new Product, replaced partly with a part of the total Product (e.g. replacing a defective sauna heater with a new heater), or if the Customer will receive compensation corresponding to the purchase price prevailing at the time of purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen replacing a defective Product or a part of the total Product (e.g. a sauna heater), it is replaced free of charge with a new product or a part of a product of the same type and quality. If the Product or a part of it in question is no longer manufactured at the time of fault reporting, the Supplier has the right to supply a similar product or a part of it.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer shall be entitled to obtain a warranty on a replaced Product, or a part of the total Product, that is of the same duration as the original warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf a defective Product is to be repaired, repair is usually performed at the Customer’s site, unless otherwise agreed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe guaranteed heater will always be repaired if possible. Replacement of the heater is only possible in exceptional cases, and even then, only with the permission of the heater manufacturer’s technical customer service. The warranty service generally includes both labour and parts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall be under no obligation or deemed to be in default for any delay or failure in performance resulting from causes beyond its reasonable control (e.g. strikes, floods, earthquakes, epidemic, pandemic, etc.), including but not limited to delay in servicing due to non-availability of spare parts and\/or accessories.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5. Customer’s Duty of Review and Complaint\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer must review the Products immediately after the Products have been delivered, by duly and properly inspecting the quantity, composition and quality of the Product upon receipt.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of transport damage or if something is missing from the bill of lading\/order, it must be reported directly to the transport carrier upon receipt of the Product. Visible defects or transport damage must be notified before the Product is installed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer must notify the Supplier, or the Supplier’s authorised retailer where the Product was purchased, about defects or malfunctions of the Product within two (2) weeks after the Customer has discovered the error or should have discovered it.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComplaints must be made in writing, and they must include photographs and\/or video of the defect or malfunction.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a defect in the Product, use of the Product must be stopped immediately.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Conditions and Limitations of Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty shall only be valid if the Product has been purchased from the Supplier or the Supplier’s authorised retailer. The Customer's purchase receipt of the Product is valid as proof of warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty is subject to the conditions that the Product is placed and installed, used and maintained appropriately according to the Supplier’s instructions and recommendations and according to the instructions of the manufacturer(s) of the sauna heater and other main parts\/components of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Owner´s Manual, including the Supplier’s instructions and recommendations, is provided on the Supplier’s website (\u003c\/span\u003e\u003ca href=\"https:\/\/www.hetkisauna.com\/\"\u003e\u003cspan\u003ehttps:\/\/www.hetkisauna.com\/\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e) and upon the delivery of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe instructions for the sauna heater, which is included as part of the Product, are provided on the heater manufacturer's website and with delivery of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty applies only to original production defects, not errors that arise when changing the function or appearance of the goods. The warranty extends only to manufacturing and material defects and does not cover any damages resulting from mishandling of the Product by the Customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty does not cover regular required maintenance of the Products, such as cleaning and staining or tightening of threaded rods and other maintenance referred to in the Owner´s Manual.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer shall waive the right to exercise the rights arising from the warranty if he:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eHas failed to duly and properly inspect the quantity, composition and quality of the Product upon the receipt thereof, if a deficiency of the Product could have been detected in the course of a reasonable inspection;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eHas failed to notify the Supplier or the Supplier’s official distributor or the transport carrier of a deficiency detected in the Product promptly;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eHas submitted false information in relation to the Product or an instance covered under warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe limited warranty does not apply to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDamages (including scratches, marks, staining, etc.) or malfunctions caused by normal wear and tear;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDamages or malfunctions caused by inappropriate installation or maintenance of the Product, its misuse, abuse, or use otherwise than intended, or negligence;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnauthorised modifications and installations of altered, additional, supplementary or compensatory details incorrectly carried out by unqualified persons without specialist knowledge, and\/or improper use of those details;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnauthorised repair during the warranty period by persons other than the Supplier or a person authorised by the Supplier;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDamage, breakage or non-functioning resulting from unforeseeable circumstances (vandalism, fire, flooding, etc.), force majeure, or due to rodents, ants, etc., or if the Product has been exposed to excessive dampness, humidity, wind, corrosion (including but not limited to excessive corrosion by seaside), or other extreme environmental conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty only covers the replacement or repairs of defective parts of the Product and does not extend to other direct and\/or indirect expenses and\/or damage caused due to a defect or failure of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall under no circumstances be held liable for consequential or indirect damages such as lost production, reduced sales, loss of operating profit, loss of contract or loss of user benefit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnder no circumstances shall the Supplier or its representatives, distributors and retailers be held liable for injury to any persons or damages to any properties.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier is not liable for any damages or harm related to the purchase or use of products, services, resources, content, or any other transactions made in connection with any third-party purchase and\/or installation which are altered, additional, supplementary or compensatory to the Supplier’s original Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComplaints, claims, concerns, or questions regarding third-party products and services should be directed to the concerned third-party. This limitation of liability includes, inter alia, any purchase and\/or installation of sauna heaters other than those which have been installed and delivered explicitly by the Supplier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer should be aware and accept that wood, as the main material of the Product, is a natural living material which does not have the same properties or consistency as synthetic products.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOver time, wood may mature, move, settle, crack or bend, its colour may weather and alter, and wood resin may occur. These are natural characteristics of wood and do not indicate that the Product is defective.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover such changes in the Product due to the natural qualities of the materials used.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer should be aware and accept that apart from weathering and altering over time, the same colour shade may look somewhat different on different wooden materials and parts of the Product (e.g. walls, frames and boards, ceiling panels, floor, benches).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e7. Changes to Warranty Terms and Products\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier reserves the right, at its sole discretion, to update, change or replace any part of these Warranty Terms without notice by posting updates and changes on its website (\u003c\/span\u003e\u003ca href=\"https:\/\/www.hetkisauna.com\/\"\u003e\u003cspan\u003ehttps:\/\/www.hetkisauna.com\/\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e8. Validity\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese Warranty Terms apply from 1.1.2021 until further notice.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e9. Governing Law\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAny dispute relating to these Warranty Terms and any separate agreements between the Supplier and the Customer is primarily addressed through negotiation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese Warranty Terms and any separate agreements are governed and shall be construed in accordance with the laws of Finland.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Parties submit all their disputes to the exclusive jurisdiction of the District Court of Helsinki, Finland. The seat of arbitration shall be in Helsinki, Finland, and the language of the arbitration shall be Finnish.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e Customisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDamaged or Faulty Products:\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication):\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Cabin_Left.pdf?v=1766577726\"\u003e\u003cspan\u003eHetki Cabin Left\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Cabin_Right.pdf?v=1766577725\"\u003e\u003cspan\u003eHetki Cabin Right\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/45aaab5d-374a-4dbe-843f-21203b5a9e65.filesusr.com\/ugd\/f6cf6f_a797ced365b3476ba0f1b88c8b387f60.pdf\"\u003e\u003cspan\u003eHetki Warranty Terms\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/45aaab5d-374a-4dbe-843f-21203b5a9e65.filesusr.com\/ugd\/f6cf6f_40f3daaa4d8e47b59c377722854ffcce.pdf\"\u003e\u003cspan\u003eHetki Owners Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Hetki","offers":[{"title":"Default Title","offer_id":56244479066444,"sku":null,"price":21999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/HETKI_CABIN_2.png?v=1768287080","url":"https:\/\/balancerecovery.co.uk\/products\/hetki-cabin-premium-finnish-outdoor-garden-room-wellness-space","provider":"Balance Recovery","version":"1.0","type":"link"}