{"product_id":"hetki-8-10-person-luxury-finnish-log-sauna-outdoor-garden-sauna","title":"Hetki 8-10 Person Luxury Finnish Log Sauna | Outdoor Garden Sauna","description":"\u003ch5 data-end=\"259\" data-start=\"203\"\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 data-end=\"259\" data-start=\"203\"\u003eHetki Sauna Max – Premium Large Finnish Outdoor Sauna\u003c\/h2\u003e\n\u003cp data-end=\"702\" data-start=\"261\"\u003eThe Hetki Sauna Max is a spacious, luxury Finnish outdoor sauna designed for larger groups, families, and commercial wellness environments, including spas, hotels, retreats, and hospitality venues. Scaled up for comfort without compromising authenticity, the Sauna Max delivers true Finnish sauna heritage, handcrafted quality, extensive customisation, and turnkey convenience — positioning it firmly at the top end of the sauna market.\u003c\/p\u003e\n\u003ch3 data-end=\"755\" data-start=\"709\"\u003eAuthentic Finnish Craftsmanship \u0026amp; Heritage\u003c\/h3\u003e\n\u003cp data-end=\"1090\" data-start=\"757\"\u003eHetki saunas are \u003cstrong data-end=\"800\" data-start=\"774\"\u003ehandcrafted in Finland\u003c\/strong\u003e by skilled artisans using traditional log-building techniques rooted in centuries of Finnish sauna culture. The Sauna Max is built from premium, sustainably sourced spruce logs, chosen for their natural insulation, durability, and ability to create a balanced, breathable heat environment.\u003c\/p\u003e\n\u003cp data-end=\"1301\" data-start=\"1092\"\u003eUnlike mass-produced or flat-pack saunas, every Hetki sauna is\u003cstrong\u003e \u003c\/strong\u003emade to order, ensuring exceptional build quality, longevity, and an authentic sauna experience where the structure itself enhances wellbeing.\u003c\/p\u003e\n\u003ch3 data-end=\"1347\" data-start=\"1308\"\u003eKey Features of the Hetki Sauna Max\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-end=\"1604\" data-start=\"1351\"\u003e\n\u003cstrong data-end=\"1393\" data-start=\"1351\"\u003eSpacious Interior for Social Sauna Use: \u003c\/strong\u003eDesigned to comfortably accommodate larger groups, the Sauna Max offers generous internal space and flexible bench layouts, making it ideal for families, social gatherings, and commercial wellness settings.\u003c\/li\u003e\n\u003cli data-end=\"1829\" data-start=\"1608\"\u003e\n\u003cstrong data-end=\"1634\" data-start=\"1608\"\u003eSolid Log Construction: \u003c\/strong\u003eThick spruce log walls provide natural insulation and excellent heat retention without artificial insulation, delivering a traditional Finnish sauna climate with consistent, enveloping heat.\u003c\/li\u003e\n\u003cli data-end=\"2008\" data-start=\"1833\"\u003e\n\u003cstrong data-end=\"1877\" data-start=\"1833\"\u003eEfficient Ventilation \u0026amp; Heat Performance: \u003c\/strong\u003eCarefully designed airflow creates an oxygen-rich sauna environment, improving comfort, recovery, and overall sauna enjoyment.\u003c\/li\u003e\n\u003cli data-end=\"2207\" data-start=\"2012\"\u003e\n\u003cstrong data-end=\"2040\" data-start=\"2012\"\u003eFlexible Heating Options: \u003c\/strong\u003eThe Sauna Max can be configured with a premium electric heater or a traditional wood-burning stove, allowing adaptation to residential or commercial requirements.\u003c\/li\u003e\n\u003cli data-end=\"2406\" data-start=\"2211\"\u003e\n\u003cstrong data-end=\"2246\" data-start=\"2211\"\u003eTurnkey, Pre-Assembled Delivery: \u003c\/strong\u003eDelivered fully assembled and ready to install, the Sauna Max eliminates complex on-site construction and significantly reduces installation time and risk.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-end=\"2446\" data-start=\"2413\"\u003eBespoke Customisation Options\u003c\/h3\u003e\n\u003cp data-end=\"2578\" data-start=\"2448\"\u003eCustomisation is central to the Hetki experience. The Sauna Max can be tailored to your exact requirements with options including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"2624\" data-start=\"2582\"\u003eBench layouts and seating configurations\u003c\/li\u003e\n\u003cli data-end=\"2670\" data-start=\"2627\"\u003eWindow sizes, including panoramic glazing\u003c\/li\u003e\n\u003cli data-end=\"2704\" data-start=\"2673\"\u003eExterior colours and finishes\u003c\/li\u003e\n\u003cli data-end=\"2749\" data-start=\"2707\"\u003eInterior wood tones and lighting options\u003c\/li\u003e\n\u003cli data-end=\"2779\" data-start=\"2752\"\u003eDoor styles and detailing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"2940\" data-start=\"2781\"\u003eThis flexibility allows each Sauna Max to be designed as a seamless extension of a private garden, luxury property, or branded commercial wellness environment.\u003c\/p\u003e\n\u003ch3 data-end=\"3006\" data-start=\"2947\"\u003eWhat Makes Hetki Stand Out in the High-End Sauna Market\u003c\/h3\u003e\n\u003cp data-end=\"3222\" data-start=\"3008\"\u003e\u003cstrong data-end=\"3033\" data-start=\"3008\"\u003eTrue Finnish Heritage\u003c\/strong\u003e\u003cbr data-end=\"3036\" data-start=\"3033\"\u003eHetki is deeply rooted in authentic Finnish sauna culture, where sauna is a daily ritual and an essential part of wellbeing. This heritage informs every design and construction decision.\u003c\/p\u003e\n\u003cp data-end=\"3397\" data-start=\"3224\"\u003e\u003cstrong data-end=\"3254\" data-start=\"3224\"\u003eHandcrafted, Not Kit-Built\u003c\/strong\u003e\u003cbr data-end=\"3257\" data-start=\"3254\"\u003eEvery Hetki sauna is handmade in Finland using traditional methods, setting it apart from modular, flat-pack, or mass-produced alternatives.\u003c\/p\u003e\n\u003cp data-end=\"3575\" data-start=\"3399\"\u003e\u003cstrong data-end=\"3421\" data-start=\"3399\"\u003eTurnkey Simplicity\u003c\/strong\u003e\u003cbr data-end=\"3424\" data-start=\"3421\"\u003eDelivered fully assembled, Hetki saunas remove complexity for homeowners, developers, and commercial operators while ensuring consistent build quality.\u003c\/p\u003e\n\u003cp data-end=\"3755\" data-start=\"3577\"\u003e\u003cstrong data-end=\"3603\" data-start=\"3577\"\u003eBespoke Design Freedom\u003c\/strong\u003e\u003cbr data-end=\"3606\" data-start=\"3603\"\u003eExtensive customisation options allow customers to create a sauna that reflects their lifestyle, aesthetic preferences, or commercial brand identity.\u003c\/p\u003e\n\u003ch3 data-end=\"3824\" data-start=\"3762\"\u003eA Premium Choice for UK Homes \u0026amp; Commercial Wellness Spaces\u003c\/h3\u003e\n\u003cp data-end=\"4234\" data-start=\"3826\"\u003eFor UK homeowners, luxury developers, spas, boutique hotels, and wellness retreats, the Hetki Sauna Max offers a rare combination of authentic Finnish craftsmanship, large-scale comfort, bespoke design, and turnkey delivery. It is not just a sauna, but a long-term investment in wellness, social connection, and refined outdoor living — delivering a clear competitive edge in the luxury sauna market.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\n\u003cspan\u003eSpecification\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eExternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eLength:\u003c\/strong\u003e 3568 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eWidth: \u003c\/strong\u003e2240 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eHeight: \u003c\/strong\u003e2370-2570 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLength: \u003c\/strong\u003e3392 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWidth: \u003c\/strong\u003e2064 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 1868–2042 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFloor area: \u003c\/strong\u003e7,0 m2\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTotal weight approx. 2000-2300 kg, depending on the content\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eHow It Works – From First Consultation to Your Hetki Sauna Max Ready to Use (UK)\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAs the authorised UK retailer for Hetki, we manage every stage of your Hetki Sauna Max journey — from initial consultation and customisation through to delivery, installation, electrical connection (where applicable), and final handover. Our role is to ensure your sauna is delivered and installed smoothly, with full clarity on responsibilities and requirements at every step.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eStep 1: Initial Consultation\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a consultation with our UK Hetki team.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe discuss:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Max model and configuration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eResidential or commercial use (private garden, spa, hotel, retreat, hospitality venue)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProposed placement, access, and site conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDesign preferences, glazing, finishes, and optional upgrades\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHeating configuration, including electric heater options where applicable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou are encouraged to share photos or videos of your proposed location. This allows us to assess access, lifting requirements, and site suitability early, helping to avoid delays or complications later — particularly important for a large-format sauna like the Sauna Max.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eStep 2: Design, Specification \u0026amp; Quotation\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your requirements are clear, we will finalise the specification of your Hetki Sauna Max.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eExterior colour and finish\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWindow and door configuration (including panoramic glazing options)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInterior bench layout and lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectric heater compatibility and pre-wired configuration (if electric)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCommercial considerations were applicable\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe then provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA clear, detailed quotation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDimensional drawings and floor plans\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFoundation and site preparation guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical preparation guidance for your electrician (for electric models)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures you can prepare your site and appoint contractors well in advance of delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 3: Site Access \u0026amp; Delivery Planning\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore confirming delivery, we carefully plan logistics to ensure safe and efficient installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview site photos and access routes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm access for a heavy goods vehicle and crane\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDetermine whether a truck-mounted crane or external lifting equipment is required\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDue to the size and weight of the Sauna Max, access planning is especially important. In more complex or restricted locations, specialist lifting solutions may be required. These are always discussed and agreed upon in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf decking, paving, landscaping, or kerbstones are planned around the sauna, we recommend completing these after the sauna has been installed.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 4: Ground \u0026amp; Foundation Preparation (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA correct foundation is essential for the safety, performance, and longevity of your Hetki Sauna Max.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe foundation must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe even, strong, and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSupport up to approximately 2,000 kg, including occupants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe appropriate for the soil and ground conditions of your site\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSuitable foundation options include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced concrete slab or pad\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStrong patio or paving on a compacted base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrushed gravel with structural support\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe base should:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eExtend beyond the sauna’s external dimensions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide an air gap of approximately 15–20 cm beneath the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrevent timber from coming into contact with ground moisture\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend consulting a qualified builder, architect, or structural engineer to confirm suitability. Foundation drawings and guidance are supplied as part of the purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 5: Delivery of Your Pre-Assembled Hetki Sauna Max\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Max is delivered to the site as a fully pre-assembled structure, not a flat-pack or modular kit.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis approach offers clear advantages:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMinimal disruption on site\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConsistent Finnish build quality\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced risk compared to on-site construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery is typically carried out by truck, with lifting handled by a crane integrated into the vehicle or an external crane where required.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 6: Installation by Our UK Installation Team\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, our experienced UK installation team will:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLift and position the Sauna Max onto its prepared foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLevel and secure the structure\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCarry out final positioning checks and visual inspection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures the sauna is correctly installed and ready for final connection.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 7: Electrical Supply \u0026amp; Connection (Electric Sauna Max Models)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor Sauna Max models configured with an electric heater, all internal electrical wiring is completed in the factory. However, the external electrical supply and final connection are the responsibility of the customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide a suitable electrical feed to the sauna location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAppoint a qualified, registered electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure compliance with all UK electrical regulations and certification requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e⚠ Our installation team does not carry out external electrical works, mains connections, or certification. We strongly recommend arranging your electrician well in advance so the electrical supply is ready immediately after installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 8: Drainage \u0026amp; Final Site Considerations\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHetki Sauna Max models include:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIntegrated guttering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFloor drainage options were specified\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDrain locations are clearly marked in the supplied drawings. Any drainage system must allow water to safely disperse away from the sauna, particularly important for commercial or high-use environments.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFor durability and airflow:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLeave adequate clearance around the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAvoid placing the sauna directly next to plants, trees, or bushes\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 9: Final Handover \u0026amp; Ready to Use\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is installed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical connection has been completed by your electrician (where applicable)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Max is fully operational and ready to use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProduct documentation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaintenance and care guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOngoing support as your authorised UK Hetki retailer\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhy This Process Works\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur structured and transparent approach ensures:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull compliance with UK building and electrical regulations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear division of responsibilities\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster installation with reduced risk\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA premium ownership experience from consultation to the first sauna session\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhether for a private garden, luxury property, spa, hotel, or commercial wellness setting, we manage the process so you can enjoy your Hetki Sauna Max with confidence.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch1 dir=\"ltr\"\u003e\u003cspan\u003eElectric Heater Installation Guidelines\u003c\/span\u003e\u003c\/h1\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectric sauna heaters are high-load appliances. They must be served by a \u003c\/span\u003e\u003cspan\u003ededicated electrical circuit\u003c\/span\u003e\u003cspan\u003e and must never be connected to a standard ring main or domestic plug socket.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eStandard Voltage:\u003c\/span\u003e\u003cspan\u003e 230V Single-Phase (UK).\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eLoad Calculation: Watts ÷ Volts = Amps\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003e(Example: 6000W ÷ 230V = approx. 26 Amps)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Estimated Heater Output \u0026amp; Cable Sizing\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese figures are for estimation only. Your electrician will provide the final specification in accordance with \u003c\/span\u003e\u003cspan\u003eBS 7671,\u003c\/span\u003e\u003cspan\u003e taking into account voltage drop and the installation environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"117\"\u003e \u003ccol width=\"138\"\u003e \u003ccol width=\"152\"\u003e \u003ccol width=\"195\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. Current\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypical Protection\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypical Min. Cable Size*\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.3 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~10 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1.5 mm² – 2.5 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3.0 – 3.6 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~13 – 16 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 – 20 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.5 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.5 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~20 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~26 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.0 mm² – 6.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~35 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e40 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 mm² – 10.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e9.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~40 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e45 – 50 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 mm² – 10.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10.5 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~46 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e50 – 63 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10.0 mm² – 16.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e12.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~52 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e63 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNote:\u003c\/span\u003e\u003cspan\u003e Cables running through thermal insulation or over long distances (e.g., to a garden room) will require a significantly larger cross-section to prevent overheating.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Mandatory Technical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eHeat-Resistant Cabling (SiHF):\u003c\/span\u003e\u003cspan\u003e Standard PVC (Twin \u0026amp; Earth) cable must not be installed in the sauna cabin. The final connection to the heater terminals must use \u003c\/span\u003e\u003cspan\u003eHeat-Resistant Silicone Rubber Cable (SiHF)\u003c\/span\u003e\u003cspan\u003e rated for at least \u003c\/span\u003e\u003cspan\u003e170°C\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eRCD Protection:\u003c\/span\u003e\u003cspan\u003e The circuit must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\/RCBO\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIsolation:\u003c\/span\u003e\u003cspan\u003e A local, double-pole rotary isolator switch is required outside the sauna cabin.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eLoad Assessment:\u003c\/span\u003e\u003cspan\u003e For heaters \u003c\/span\u003e\u003cspan\u003e9.0 kW or higher\u003c\/span\u003e\u003cspan\u003e, the electrician must verify that the property’s main incoming fuse can accommodate the heater alongside existing high-load appliances.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-3517f57c-7fff-972f-3e92-c2aaceeb0af5\"\u003eWoodburning Heater Installation Guidelines\u003c\/b\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the primary heat source is wood, the sauna cabin requires a safe electrical supply for peripheral systems such as lighting, ventilation fans, or control sensors.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eLoad Type:\u003c\/span\u003e\u003cspan\u003e Low-load (Lighting\/Fans).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eCircuit:\u003c\/span\u003e\u003cspan\u003e Typically, a dedicated \u003c\/span\u003e\u003cspan\u003e13 Amp or 16 Amp\u003c\/span\u003e\u003cspan\u003e circuit is sufficient.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eVoltage:\u003c\/span\u003e\u003cspan\u003e 230V Single-Phase (UK).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Mandatory Technical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEven without an electric heater, the cabin remains a \"Special Location\" due to extreme heat and humidity.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eHeat-Resistant Cabling (SiHF):\u003c\/span\u003e\u003cspan\u003e Standard PVC cabling will melt or degrade inside a sauna cabin. Any wiring for internal lights or sensors must use \u003c\/span\u003e\u003cspan\u003eHeat-Resistant Silicone Rubber Cable (SiHF)\u003c\/span\u003e\u003cspan\u003e rated for at least \u003c\/span\u003e\u003cspan\u003e170°C\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eRCD Protection:\u003c\/span\u003e\u003cspan\u003e All electrical circuits serving the sauna must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\/RCBO\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIP Ratings:\u003c\/span\u003e\u003cspan\u003e All light fixtures, fans, or sensors installed inside the cabin must be rated at \u003c\/span\u003e\u003cspan\u003eIP65\u003c\/span\u003e\u003cspan\u003e or higher to prevent moisture ingress from steam.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eExternal Isolation:\u003c\/span\u003e\u003cspan\u003e A local, double-pole switch should be installed outside the cabin to allow for safe maintenance and emergency shut-off.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eRegulatory Compliance \u0026amp; Liability (Applicable to All)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eAll electrical work must be carried out by a qualified electrician and comply with \u003cstrong\u003eBS 7671 (IET Wiring Regulations)\u003c\/strong\u003e. We accept no liability for issues arising from inadequate power supply, incorrect component selection, or non-compliant third-party wiring.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hetki Sauna Max is delivered to the UK as a fully pre-assembled, turnkey outdoor sauna, designed for fast, efficient installation with minimal disruption. As Hetki’s largest sauna model, the Sauna Max is engineered for both high-end residential use and commercial environments such as spas, hotels, and wellness retreats.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnlike flat-pack sauna kits or on-site builds, the Sauna Max arrives complete — preserving authentic Finnish craftsmanship, ensuring consistent build quality, and significantly reducing installation time and risk.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInstallation is coordinated by the Balance Recovery installation team, with clear responsibilities outlined below to ensure a smooth, compliant, and stress-free process.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1. Pre-Assembled \u0026amp; Turnkey Benefits\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Max arrives fully assembled, with the structure, interior, and factory-fitted components completed in Finland. For electric configurations, internal electrical wiring is pre-installed, providing several key advantages:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eNo on-site construction or structural assembly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced installation time and labour costs\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConsistent Finnish craftsmanship and premium finish\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster route to first use, even for large-scale installations\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor electric Sauna Max models, the sauna is delivered plug-and-play ready, meaning all internal systems are prepared for connection. The final electrical connection must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Access, Delivery \u0026amp; Lifting Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDue to its larger footprint and weight, careful planning is essential for Sauna Max deliveries.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, we will confirm the exact placement location of your sauna. Customers are encouraged to send photos or videos of the site in advance so we can accurately assess access and lifting requirements.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey delivery considerations:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe Sauna Max is typically delivered by a heavy goods vehicle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eYour site must be accessible by a truck and crane\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLifting is usually carried out using a crane integrated into the delivery truck\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIn more complex locations or longer lifting distances, an external crane may be required\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIn rare and highly challenging locations, specialist lifting solutions may be necessary\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf decking, paving, landscaping, or kerbstones are planned around the sauna, these should only be installed after the sauna has been positioned.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eClear and unobstructed access significantly reduces delivery time, cost, and installation risk — particularly important for a large-format sauna like the Sauna Max.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Ground \u0026amp; Foundation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA correct foundation is critical for the safety, performance, and longevity of the Hetki Sauna Max.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe foundation must be:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eEven strong and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCapable of supporting up to approximately 2,000 kg, including occupants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDesigned to suit the soil and ground conditions of your site\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend that your site be assessed by a qualified builder, architect, or structural engineer before installation. Dimensional drawings, floor plans, and foundation guidance are supplied as part of your purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Recommended Foundation Types\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuitable foundation solutions include:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConcrete pad or slab\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced patio or hardstanding\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePaver blocks or garden slabs on a solid, compacted base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrushed gravel base with structural support\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf installing on a patio or deck, it must be specifically engineered to support the full weight of the Sauna Max, particularly for commercial or high-traffic use.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5. Key Foundation Guidelines\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe base should extend beyond the external dimensions of the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe sauna must not be installed directly on lawn, loose slabs, rubble, gravel, or bare ground\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA 15–20 cm air gap beneath the sauna is required for ventilation and moisture control\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eReinforced pillar foundations are recommended at all four corners and beneath the door wall\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eBitumen roofing felt should be placed between timber and foundations to prevent moisture absorption\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIn colder conditions, we recommend 5–10 cm of ground frost insulation beneath the base to prevent frost movement and thermal bridging\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Drainage \u0026amp; Exterior Clearance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHetki Sauna Max models include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eIntegrated water guttering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA floor drain that can be connected to a soakaway or drainage system\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDrain locations are clearly marked in the supplied dimensional drawings. Please ensure all water can safely drain away from the sauna, particularly in commercial environments with frequent use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFor long-term durability:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eAvoid placing the sauna too close to trees, bushes, or plants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLeave adequate clearance around the structure to allow airflow and drying\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e7. Electrical Supply – Customer Responsibility (Electric Sauna Max)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor electric heater configurations, the Sauna Max is delivered internally wired and ready for connection, but the external electrical supply and final connection are the responsibility of the customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eProviding a suitable electrical feed to the sauna location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEnsuring compliance with all UK electrical regulations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEngaging a qualified, registered electrician to complete the final connection and certification\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e⚠ Balance Recovery does not carry out external electrical works, mains connections, or electrical certification. We strongly recommend consulting your electrician early so everything is prepared ahead of installation day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e8. Professional Installation by Balance Recovery\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn installation day, the Balance Recovery installation team will:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePosition the Sauna Max using appropriate lifting equipment\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLevel and secure it onto the prepared foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComplete final checks and handover\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical connection and certification must be completed separately by your appointed electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1. Scope of Limited Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese general limited warranty terms and conditions (hereinafter referred to as the “Warranty Terms”) are complied within all deliveries between Hetki Finland Oy Ltd (hereinafter referred to as the “Supplier”) and another party (hereinafter referred to as the “Customer” or “Customers”) for all products manufactured, sold, supplied and marketed by the Supplier (hereinafter referred to as the “Product” or “Products”), unless otherwise expressly agreed in writing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Product is a Hetki outdoor sauna, an assembled, ready-made, small Finnish sauna cabin intended for outdoor use. The exact delivery content of the Product is defined in each specific order and delivery documents.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Warranty Terms shall be applied solely to the deliveries of the Product for private use to retail consumer Customers. By private use is meant deliveries to a household or leisure home of consumer Customers intended for a family or similar.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis limited warranty does not cover deliveries for public\/commercial use, and the warranty is void if the Product has been used for commercial applications. By public\/commercial use is meant deliveries of the Product for, inter alia, public and commercial activities, in hotels, camping, rental saunas and spas, leisure centres, gyms, apartment complexes, workplaces or similar.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Warranty Terms supersede all general terms and conditions used by the Customer in matters governed by these Warranty Terms.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Limited Quality Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier guarantees the quality and function of the Product during the warranty period and that the Product meets agreed specifications and is suitable for normal use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall provide a limited warranty against any potential manufacturing and material defects.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier is not responsible for errors due to normal wear and tear or circumstances or events after delivery that are not due to the Supplier, such as installation errors or incorrect use or maintenance of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Warranty Period\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eThe following warranty period is valid:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eFor the wooden log frame, a five (5) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFor the workmanship, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFor the roof, floor, window, door, sauna benches, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFor the electrical sauna heaters and control panels\/systems, wood-burning sauna heaters, pots and chimneys, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFor the lights and electrical parts, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFor the sound system and accessories, a one (1) year warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFor the other components, a one (1) year warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty period begins when the Product has been delivered to the Customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Correction of Errors\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier has the right to determine whether a defective Product is to be repaired, replaced with a new Product, replaced partly with a part of the total Product (e.g. replacing a defective sauna heater with a new heater), or if the Customer will receive compensation corresponding to the purchase price prevailing at the time of purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen replacing a defective Product or a part of the total Product (e.g. a sauna heater), it is replaced free of charge with a new product or a part of a product of the same type and quality. If the Product or a part of it in question is no longer manufactured at the time of fault reporting, the Supplier has the right to supply a similar product or a part of it.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer shall be entitled to obtain a warranty on a replaced Product, or a part of the total Product, that is of the same duration as the original warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf a defective Product is to be repaired, repair is usually performed at the Customer’s site, unless otherwise agreed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe guaranteed heater will always be repaired if possible. Replacement of the heater is only possible in exceptional cases, and even then, only with the permission of the heater manufacturer’s technical customer service. The warranty service generally includes both labour and parts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall be under no obligation or deemed to be in default for any delay or failure in performance resulting from causes beyond its reasonable control (e.g. strikes, floods, earthquakes, epidemic, pandemic, etc.), including but not limited to delay in servicing due to non-availability of spare parts and\/or accessories.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5. Customer’s Duty of Review and Complaint\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer must review the Products immediately after the Products have been delivered, by duly and properly inspecting the quantity, composition and quality of the Product upon receipt.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of transport damage or if something is missing from the bill of lading\/order, it must be reported directly to the transport carrier upon receipt of the Product. Visible defects or transport damage must be notified before the Product is installed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer must notify the Supplier, or the Supplier’s authorised retailer where the Product was purchased, about defects or malfunctions of the Product within two (2) weeks after the Customer has discovered the error or should have discovered it.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComplaints must be made in writing, and they must include photographs and\/or video of the defect or malfunction.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a defect in the Product, use of the Product must be stopped immediately.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Conditions and Limitations of Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty shall only be valid if the Product has been purchased from the Supplier or the Supplier’s authorised retailer. The Customer's purchase receipt of the Product is valid as proof of warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty is subject to the conditions that the Product is placed and installed, used and maintained appropriately according to the Supplier’s instructions and recommendations and according to the instructions of the manufacturer(s) of the sauna heater and other main parts\/components of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Owner´s Manual, including the Supplier’s instructions and recommendations, is provided on the Supplier’s website (\u003c\/span\u003e\u003ca href=\"https:\/\/www.hetkisauna.com\/\"\u003e\u003cspan\u003ehttps:\/\/www.hetkisauna.com\/\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e) and upon the delivery of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe instructions for the sauna heater, which is included as part of the Product, are provided on the heater manufacturer's website and with delivery of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty applies only to original production defects, not errors that arise when changing the function or appearance of the goods. The warranty extends only to manufacturing and material defects and does not cover any damages resulting from mishandling of the Product by the Customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty does not cover regular required maintenance of the Products, such as cleaning and staining or tightening of threaded rods and other maintenance referred to in the Owner´s Manual.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe Customer shall waive the right to exercise the rights arising from the warranty if he:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas failed to duly and properly inspect the quantity, composition and quality of the Product upon the receipt thereof, if a deficiency of the Product could have been detected in the course of a reasonable inspection;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas failed to notify the Supplier or the Supplier’s official distributor or the transport carrier of a deficiency detected in the Product promptly;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas submitted false information in relation to the Product or an instance covered under warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe limited warranty does not apply to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDamages (including scratches, marks, staining, etc.) or malfunctions caused by normal wear and tear;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDamages or malfunctions caused by inappropriate installation or maintenance of the Product, its misuse, abuse, or use otherwise than intended, or negligence;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnauthorised modifications and installations of altered, additional, supplementary or compensatory details incorrectly carried out by unqualified persons without specialist knowledge, and\/or improper use of those details;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnauthorised repair during the warranty period by persons other than the Supplier or a person authorised by the Supplier;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDamage, breakage or non-functioning resulting from unforeseeable circumstances (vandalism, fire, flooding, etc.), force majeure, or due to rodents, ants, etc., or if the Product has been exposed to excessive dampness, humidity, wind, corrosion (including but not limited to excessive corrosion by seaside), or other extreme environmental conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty only covers the replacement or repairs of defective parts of the Product and does not extend to other direct and\/or indirect expenses and\/or damage caused due to a defect or failure of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall under no circumstances be held liable for consequential or indirect damages such as lost production, reduced sales, loss of operating profit, loss of contract or loss of user benefit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnder no circumstances shall the Supplier or its representatives, distributors and retailers be held liable for injury to any persons or damages to any properties.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier is not liable for any damages or harm related to the purchase or use of products, services, resources, content, or any other transactions made in connection with any third-party purchase and\/or installation which are altered, additional, supplementary or compensatory to the Supplier’s original Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComplaints, claims, concerns, or questions regarding third-party products and services should be directed to the concerned third-party. This limitation of liability includes, inter alia, any purchase and\/or installation of sauna heaters other than those which have been installed and delivered explicitly by the Supplier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer should be aware and accept that wood, as the main material of the Product, is a natural living material which does not have the same properties or consistency as synthetic products.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOver time, wood may mature, move, settle, crack or bend, its colour may weather and alter, and wood resin may occur. These are natural characteristics of wood and do not indicate that the Product is defective.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover such changes in the Product due to the natural qualities of the materials used.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer should be aware and accept that apart from weathering and altering over time, the same colour shade may look somewhat different on different wooden materials and parts of the Product (e.g. walls, frames and boards, ceiling panels, floor, benches).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e7. Changes to Warranty Terms and Products\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier reserves the right, at its sole discretion, to update, change or replace any part of these Warranty Terms without notice by posting updates and changes on its website (\u003c\/span\u003e\u003ca href=\"https:\/\/www.hetkisauna.com\/\"\u003e\u003cspan\u003ehttps:\/\/www.hetkisauna.com\/\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e8. Validity\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese Warranty Terms apply from 1.1.2021 until further notice.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e9. Governing Law\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAny dispute relating to these Warranty Terms and any separate agreements between the Supplier and the Customer is primarily addressed through negotiation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese Warranty Terms and any separate agreements are governed and shall be construed in accordance with the laws of Finland.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Parties submit all their disputes to the exclusive jurisdiction of the District Court of Helsinki, Finland. The seat of arbitration shall be in Helsinki, Finland, and the language of the arbitration shall be Finnish.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e__________________________________________________________________\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e Customisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication):\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRelevant Consumer Laws:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Sauna_MAX_drawings.pdf?v=1766577724\"\u003e\u003cspan\u003eHetki Sauna Max Drawings\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/45aaab5d-374a-4dbe-843f-21203b5a9e65.filesusr.com\/ugd\/f6cf6f_a797ced365b3476ba0f1b88c8b387f60.pdf\"\u003e\u003cspan\u003eHetki Warranty Terms\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/45aaab5d-374a-4dbe-843f-21203b5a9e65.filesusr.com\/ugd\/f6cf6f_40f3daaa4d8e47b59c377722854ffcce.pdf\"\u003e\u003cspan\u003eHetki Owners Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Hetki","offers":[{"title":"Default Title","offer_id":56244476379468,"sku":null,"price":29299.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/HETKI_SAUNA_MAX_2.png?v=1768287140","url":"https:\/\/balancerecovery.co.uk\/products\/hetki-8-10-person-luxury-finnish-log-sauna-outdoor-garden-sauna","provider":"Balance Recovery","version":"1.0","type":"link"}