{"product_id":"harvia-utu-small-2-person-sauna-cabin-harvia","title":"Harvia UTU Small 2-Person Sauna Cabin | Harvia","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHarvia UTU Small — Spacious, Two-Person Traditional Sauna Luxury\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eHarvia UTU Small\u003c\/span\u003e\u003cspan\u003e (UTU Double) is a 2-person traditional sauna cabin that delivers authentic Finnish heat with high-quality materials and effortless style. Crafted from premium \u003c\/span\u003e\u003cspan\u003eThermoAspen\u003c\/span\u003e\u003cspan\u003e — thermally-modified aspen prized for its durability, stability and luxurious finish — the cabin pairs warmth and longevity with a clean, modern look.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA full-length \u003c\/span\u003e\u003cspan\u003e8 mm bronze tempered glass door\u003c\/span\u003e\u003cspan\u003e enhances the sense of openness and light, while \u003c\/span\u003e\u003cspan\u003e70 mm walls with rock wool insulation and an aluminium foil vapour barrier\u003c\/span\u003e\u003cspan\u003e keep heat even and energy efficient. Inside, an \u003c\/span\u003e\u003cspan\u003eilluminated backrest\u003c\/span\u003e\u003cspan\u003e and integrated \u003c\/span\u003e\u003cspan\u003eRGBW LED lighting\u003c\/span\u003e\u003cspan\u003e let you set the perfect atmosphere, and a built-in control panel, heater guard and ventilation components are all included as standard. Pre-cut, pre-milled components make home assembly quick and stress-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater supplied separately:\u003c\/span\u003e\u003cspan\u003e the UTU Small is sold as a cabin so you can choose the right heat for you. A \u003c\/span\u003e\u003cspan\u003eHarvia electric sauna heater (5–6 kW minimum) and stones are purchased separately\u003c\/span\u003e\u003cspan\u003e, and the heater must be connected by a qualified electrician to a suitable hard-wired supply. We're happy to recommend and supply the right heater to match your cabin and electrics.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specifications\u003c\/span\u003e\u003c\/h3\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eSpecification\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003eDetails\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eHarvia UTU Small \/ Double (SHU1212)\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eCapacity\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003e2 people\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eExternal Dimensions\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003e120 × 120 × 203.6 cm\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eWeight\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eApprox. 280 kg\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eMaterials\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eThermoAspen, toughened safety glass (8 mm, bronze), rock wool\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eWalls\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003e70 mm, rock wool insulation with aluminium vapour barrier\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eLighting\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eIntegrated RGBW LED + illuminated backrest\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eIncluded\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eBenches, backrest, heater guard, ventilation, control panel\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eHeater\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eNot included \u003ci\u003e(5–6 kW minimum recommended)\u003c\/i\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eElectrical\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eHard-wired, sized to the chosen heater \u003ci\u003e(qualified electrician)\u003c\/i\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eEnvironment\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eIndoor \/ home\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eMade In\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eFinland\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eWarranty\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003e2 years (Harvia)\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecifications\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eThe Harvia Sauna Experience \u003c\/span\u003e\u003cspan\u003eSpecifications\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eSpecification\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003eDetails\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eModel\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eHarvia UTU Small \/ Double (SHU1212)\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eCapacity\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003e2 people\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eExternal Dimensions\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003e120 × 120 × 203.6 cm\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eWeight\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eApprox. 280 kg\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eMaterials\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eThermoAspen, toughened safety glass (8 mm, bronze), rock wool\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eWalls\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003e70 mm, rock wool insulation with aluminium vapour barrier\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eLighting\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eIntegrated RGBW LED + illuminated backrest\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eIncluded\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eBenches, backrest, heater guard, ventilation, control panel\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eHeater\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eNot included \u003ci\u003e(5–6 kW minimum recommended)\u003c\/i\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eElectrical\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eHard-wired, sized to the chosen heater \u003ci\u003e(qualified electrician)\u003c\/i\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eEnvironment\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eIndoor \/ home\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eMade In\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003eFinland\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan\u003e\u003cb\u003eWarranty\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan\u003e2 years (Harvia)\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eThe Harvia Sauna Experience Buying Guide\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003eThe Harvia UTU range pairs premium Finnish cabins with your choice of Harvia heater. Below is the step-by-step journey from order to your first session.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e1\u003c\/strong\u003e. \u003cstrong\u003eChoose Your Cabin, Heater \u0026amp; Stones\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e Select the UTU Small and a suitable \u003c\/span\u003e\u003cspan\u003eHarvia electric heater (5–6 kW minimum)\u003c\/span\u003e\u003cspan\u003e plus sauna stones. Not sure which heater? Tell us your room and supply details and we'll recommend the right match. Complete your purchase and you'll receive an order confirmation with your reference.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e2\u003c\/strong\u003e. \u003cstrong\u003eOrder Processing \u0026amp; Dispatch\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e Your order is prepared and the cabin is supplied \u003c\/span\u003e\u003cspan\u003eflat-packed with pre-cut, pre-milled components\u003c\/span\u003e\u003cspan\u003e, accessories, hardware and the instruction manual included. Lead times are confirmed at order (some Harvia items ship from Finland).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e3\u003c\/strong\u003e. \u003cstrong\u003eDelivery to Your Address\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e Free \u003c\/span\u003e\u003cspan\u003ekerbside\u003c\/span\u003e\u003cspan\u003e delivery across the UK mainland. The boxes are large and heavy, so please ensure someone is available to receive them; you'll typically be contacted to arrange a convenient day.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e4.\u003c\/strong\u003e \u003cstrong\u003eReceipt \u0026amp; Inspection\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e Inspect all packaging on arrival and check every component against the manual. Report anything missing or damaged straight away, and keep all packaging until the sauna is fully assembled and working.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e5\u003c\/strong\u003e. \u003cstrong\u003eAssembly\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e The pre-cut UTU Small is designed for straightforward assembly — \u003c\/span\u003e\u003cspan\u003etwo people and basic tools\u003c\/span\u003e\u003cspan\u003e are recommended. Prefer not to build it yourself? We can arrange \u003c\/span\u003e\u003cspan\u003eprofessional installation\u003c\/span\u003e\u003cspan\u003e at additional cost, quoted to your location.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e6\u003c\/strong\u003e. \u003cstrong\u003eElectrical Connection (Heater)\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e A \u003c\/span\u003e\u003cspan\u003equalified electrician\u003c\/span\u003e\u003cspan\u003e must install and connect your heater to a suitable \u003c\/span\u003e\u003cspan\u003ehard-wired electrical supply\u003c\/span\u003e\u003cspan\u003e sized to the heater's output, in full compliance with UK wiring regulations (BS 7671). This is essential for safety and to maintain warranty cover.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e7\u003c\/strong\u003e. \u003cstrong\u003eCommissioning \u0026amp; First Use\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e Add the sauna stones, run a first heat cycle to settle the heater and cabin, then set your temperature and lighting for your first authentic Finnish sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e8\u003c\/strong\u003e. \u003cstrong\u003eAftercare\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e Keep the cabin ventilated, clean the timber as advised, and periodically check the heater, controls and lighting. Contact us anytime for stones, accessories or support.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eThe Harvia Sauna Experience \u003c\/span\u003eDelivery \u0026amp; Installation\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eDelivery We offer \u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003efree\u003c\/strong\u003e kerbside delivery across the UK mainland\u003c\/span\u003e\u003cspan\u003e. The UTU Small is supplied flat-packed with pre-cut components; lead times are confirmed at order, as some Harvia products ship directly from Finland. Please ensure someone is available to receive the delivery, and inspect all components on arrival.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAssembly\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe cabin is designed for straightforward DIY assembly using pre-cut, pre-milled parts and full instructions — \u003c\/span\u003e\u003cspan\u003etwo people and basic tools\u003c\/span\u003e\u003cspan\u003e are recommended. If you'd prefer, we can arrange \u003c\/span\u003e\u003cspan\u003eprofessional installation\u003c\/span\u003e\u003cspan\u003e at additional cost, quoted to your location and site conditions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eElectrical connection\u003c\/strong\u003e\u003cspan\u003e The UTU Small is a traditional electric sauna and requires a \u003c\/span\u003e\u003cspan\u003eHarvia heater (5–6 kW minimum, sold separately)\u003c\/span\u003e\u003cspan\u003e connected to a \u003c\/span\u003e\u003cspan\u003ehard-wired electrical supply\u003c\/span\u003e\u003cspan\u003e by a \u003c\/span\u003e\u003cspan\u003equalified electrician\u003c\/span\u003e\u003cspan\u003e, in line with UK regulations. We'll confirm the exact supply requirement for your chosen heater so it can be installed and certified ahead of first use.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHarvia 2-Year Manufacturer's Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe Harvia UTU Small comes with a 2-year manufacturer's warranty as standard, giving you long-term confidence in your purchase.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"152\"\u003e \u003ccol width=\"148\"\u003e \u003ccol width=\"301\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eComponent Category\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWarranty Period\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCoverage Specifics\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCabin \u0026amp; Structure\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2 Years\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePanels, benches, frame and joinery\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eManufacturer Defects\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2 Years\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIntegrated components and production-related faults\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater (sold separately)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2 Years\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCovered under the specific heater's own warranty\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eConditions \u0026amp; exclusions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eCover applies to manufacturing and material defects under normal domestic use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover damage from improper assembly, incorrect electrical installation, misuse, neglect or accidental damage (impacts, scratches, water misuse), or natural timber characteristics (minor grain, colour and dimensional variation).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eCorrect assembly per the manual and \u003c\/span\u003e\u003cspan\u003eelectrical connection by a qualified electrician\u003c\/span\u003e\u003cspan\u003e are required to maintain cover.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eKeep your proof of purchase as evidence \u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eReturn Policy\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Saunas — Returns \u0026amp; Refunds Policy\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we supply premium Harvia products built to order. Because Harvia items are manufactured specifically to each customer's requirements, our returns and refunds policy reflects their specialised, made-to-order nature. Your statutory rights are preserved in full throughout.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Eligibility — The Made-to-Order Nature of Your Purchase\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eMade to Order:\u003c\/span\u003e\u003cspan\u003e Harvia products are made to order and enter production once your order is confirmed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eNon-Refundable Once Production Begins:\u003c\/span\u003e\u003cspan\u003e Because each item is commissioned specifically for you, orders are non-refundable once production has begun. We cannot accept returns or refunds for a \"change of mind\" from that point.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eSpecial Orders, Saunas and Hot Tubs:\u003c\/span\u003e\u003cspan\u003e Special orders, saunas and hot tubs are non-returnable unless under warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eAccuracy:\u003c\/span\u003e\u003cspan\u003e Please verify all site dimensions, specifications and technical requirements before finalising your order.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Order Cancellations and Amendments\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eCancellation Window:\u003c\/span\u003e\u003cspan\u003e You may cancel or amend your order at any time before production begins.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eOnce Production Begins:\u003c\/span\u003e\u003cspan\u003e After production has started, the order is non-refundable and cancellations cannot be facilitated.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eAccuracy Check:\u003c\/span\u003e\u003cspan\u003e Amendments after order placement are subject to confirmation and may not be possible once your specification has been released to manufacture.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Reporting Transit Damage or Missing Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eInspect on Delivery:\u003c\/span\u003e\u003cspan\u003e Check all items carefully as soon as they arrive, and note any visible damage on the delivery paperwork.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eTimeframe:\u003c\/span\u003e\u003cspan\u003e Report any transit damage or missing parts promptly — within 24 to 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eEvidence:\u003c\/span\u003e\u003cspan\u003e Email \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e with clear photographic or video evidence of the damage or shortage, together with your order details.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Claim and Assessment Procedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eSubmission:\u003c\/span\u003e\u003cspan\u003e Send your report, proof of purchase and delivery date, and supporting photographs or video to \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eAssessment:\u003c\/span\u003e\u003cspan\u003e We assess each claim and, where required, liaise with the manufacturer to confirm the fault or shortage.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eOutcome:\u003c\/span\u003e\u003cspan\u003e Once assessed, we coordinate the appropriate remedy — repair, replacement of parts, full replacement or refund — in accordance with the Consumer Rights Act 2015.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Refund and Replacement Conditions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eCovered Circumstances:\u003c\/span\u003e\u003cspan\u003e Refunds or replacements are provided only where goods are defective, damaged in transit or not as described.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eNot Covered:\u003c\/span\u003e\u003cspan\u003e Change of mind, incorrect measurement or specification supplied by the customer, and normal characteristics of natural materials are not grounds for return once production has begun.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eRemedy:\u003c\/span\u003e\u003cspan\u003e Where a valid fault is confirmed, we arrange repair, replacement or refund as appropriate under your statutory rights.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Statutory Rights and Compliance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eConsumer Contracts Regulations 2013:\u003c\/span\u003e\u003cspan\u003e Bespoke and made-to-order goods are legally exempt from the standard 14-day cooling-off period for distance selling.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eConsumer Rights Act 2015:\u003c\/span\u003e\u003cspan\u003e Goods must be of satisfactory quality, fit for purpose and as described. Your statutory rights for faulty, damaged-in-transit or misdescribed goods remain fully protected, regardless of the made-to-order exemption above.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Contact and Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e Email \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e — we aim to respond within one business day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/SHU1212_manual_Y05-1318.pdf?v=1782714167\" rel=\"noopener\" target=\"_blank\"\u003eHarvia UTU Small Installation Manual \u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/SHU1212_manual_Y05-1318.pdf.pdf?v=1782714318\" rel=\"noopener\" target=\"_blank\"\u003eHarvia Spec \/ Data Sheets\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_UtuSmall_SHU1212_T1.jpg?v=1786086444\" rel=\"noopener\" target=\"_blank\"\u003eHarvia UTU Small Drawing\u003c\/a\u003e\u003c\/p\u003e","brand":"Harvia","offers":[{"title":"Default Title","offer_id":57919856279884,"sku":null,"price":6099.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/2_43.png?v=1783661437","url":"https:\/\/balancerecovery.co.uk\/products\/harvia-utu-small-2-person-sauna-cabin-harvia","provider":"Balance Recovery","version":"1.0","type":"link"}