{"product_id":"harvia-family-medium","title":"Harvia Family Medium","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Family Medium Sauna Cabin | Premium Solid Spruce Indoor Spa\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCreate a sanctuary of authentic Finnish wellness in your home with the \u003c\/span\u003e\u003cspan\u003eHarvia Family Medium (FAMILY-M)\u003c\/span\u003e\u003cspan\u003e. Meticulously designed for the discerning UK homeowner, this medium-sized sauna cabin balances a compact footprint with an expansive internal feel, making it the ideal architectural addition to a master suite, home gym, or dedicated wellness room.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCrafted by Harvia, the world leader in sauna technology, the Family Medium cabin is built for those who value longevity, natural materials, and the timeless ritual of the heat.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSustainable Solid Spruce Construction\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe foundation of the Harvia Family Medium is its \u003c\/span\u003e\u003cspan\u003esolid spruce\u003c\/span\u003e\u003cspan\u003e wall elements. Selected for its natural durability and exceptional thermal properties, solid spruce is the gold standard for traditional Finnish saunas. In the British climate, this high-density timber provides a stable, moisture-resistant structure that ages beautifully while ensuring superior heat retention for every session.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eErgonomic \"Basic\" Interior in Lime Wood\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eStep inside to experience the ultimate in tactile comfort. The \u003c\/span\u003e\u003cspan\u003e\"Basic\" interior fittings\u003c\/span\u003e\u003cspan\u003e are crafted from premium \u003c\/span\u003e\u003cspan\u003elime wood\u003c\/span\u003e\u003cspan\u003e, a material specifically chosen for its smooth, splinter-free finish and low thermal conductivity. Even at high temperatures, the lime wood benches remain comfortable against the skin, allowing for total relaxation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe interior configuration includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eTwo tiered benches:\u003c\/strong\u003e\u003cspan\u003e Designed for ergonomic support and sociable seating.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eIntegrated Headrest:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCrafted for optimal neck support during reclining sessions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeater Protection Grille:\u003c\/strong\u003e\u003cspan\u003e Safety-first design that complements the cabin's aesthetic.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eModern Design Meets Ambient Wellness\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Harvia Family Medium features a \u003c\/span\u003e\u003cspan\u003efull-glass front\u003c\/span\u003e\u003cspan\u003e made of \u003c\/span\u003e\u003cspan\u003e8 mm single-pane safety glass\u003c\/span\u003e\u003cspan\u003e. This transparent facade creates a seamless transition between your home’s interior and the sauna, flooding the cabin with natural light while maintaining a high-performance thermal seal.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo enhance your evening relaxation, the cabin features an \u003c\/span\u003e\u003cspan\u003eintegrated RGBW LED (white)\u003c\/span\u003e\u003cspan\u003e light strip built into the roof support rail. This discreet lighting provides a soothing, high-end ambiance that elevates the sensory experience of your home spa.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Family M: Technical Specifications\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEngineering precision for seamless home integration:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eModel:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eFAMILY-M\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eExternal Dimensions:\u003c\/strong\u003e\u003cspan\u003e Width 196 cm × Depth 159 cm × Height 204 cm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eTotal Weight:\u003c\/strong\u003e\u003cspan\u003e 433 kg (Net) \/ 456 kg (Gross)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWall Material:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eSolid Spruce (40 mm elements)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eInterior Fittings:\u003c\/strong\u003e\u003cspan\u003e Premium Lime Wood\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eGlazing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e8 mm Single-pane safety glass (Clear)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eDoor Configuration:\u003c\/strong\u003e\u003cspan\u003e Left or right-hand hinged with a stylish Lime\/Black wood handle.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eRecommended Heating:\u003c\/strong\u003e\u003cspan\u003e 6 kW – 9 kW electric sauna heater.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eVentilation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIntegrated ventilation slider for optimal air circulation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFlexible Installation for UK Homes\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDesigned for versatility, the Harvia Family Medium offers a \u003c\/span\u003e\u003cspan\u003emirrored assembly option\u003c\/span\u003e\u003cspan\u003e, allowing you to configure the glass door and panels to suit the specific layout of your room. The set comes complete with all assembly materials, including silicon cables for the heater and a comprehensive instruction manual to ensure a professional-grade installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eSpecification\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Family Medium: Technical Product Specifications\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Harvia Family Medium is a high-quality, free-standing indoor sauna cabin designed for modern households. Combining the longevity of solid spruce with a minimalist glass front, this cabin offers a luxurious wellness experience for those with slightly more restricted floor space.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Key Performance Highlights\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSolid Wood Construction:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eFabricated from solid European spruce for a natural look and superior thermal durability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eModern Interior:\u003c\/strong\u003e\u003cspan\u003e Features the \"Basic\" interior package crafted from premium lime wood (Linden).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eAdaptable Design:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe flexible layout and full-glass front allow for left- or right-hand installation to suit your room's orientation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eAtmospheric Lighting:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIncludes an integrated RGBW LED strip for customisable ambient lighting.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Technical Data Sheet\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"166\"\u003e \u003ccol width=\"170\"\u003e \u003ccol width=\"266\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCategory\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Detail\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel Code\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eReference\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFAMILY-M\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUser Group\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIntended Use\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eResidential \/ Household\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExternal Dimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWidth x Depth x Height\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e196 x 159 x 204 cm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInternal Volume\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCalculated Capacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e5.45 cubic metres\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal Weight\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNet Weight\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e384 kg (Gross shipping: 407 kg)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWall Construction\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMaterial\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSolid Spruce\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInterior Wood\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBenches \u0026amp; Fittings\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLime Wood (Linden)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAir Circulation\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eVentilation\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIntegrated ventilation slider\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSafety Features\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProtection\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater protection grille included\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLighting\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIntegrated System\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRGBW LED (white) in roof support rail\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Material \u0026amp; Construction Details\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSolid Spruce Framework\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Harvia Family Medium is built using solid spruce staves. This traditional construction method is superior to thin-veneer alternatives, as the thickness of the wood provides natural insulation and ensures the structure remains stable during the rapid temperature fluctuations of a sauna session.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eLime Wood Interior (Linden)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe benches and interior fittings are made from lime wood, an industry favourite for high-end cabins.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThermal Regulation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eLime wood is slow to absorb heat, meaning the benches remain comfortable for the skin even at high temperatures.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSoft Finish:\u003c\/strong\u003e\u003cspan\u003e It is a light-coloured, resin-free wood that is smooth and splinter-free, ensuring a safe and comfortable surface for all family members.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOptimised Airflow\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo ensure a comfortable breathing environment, the cabin features a built-in ventilation slider. This allows the user to regulate the fresh air intake, ensuring the heat is distributed evenly without becoming stifling.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Standard Equipment \u0026amp; Features\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIncluded as Standard:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eComplete Cabin Elements:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAll wall and roof panels for a free-standing indoor installation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eFull Glass Front:\u003c\/strong\u003e\u003cspan\u003e High-quality safety glass facade and door for a modern, open feel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeater Protection Grille:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA matching timber frame to prevent accidental contact with the heater.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLED Lighting System:\u003c\/strong\u003e\u003cspan\u003e Integrated RGBW LED strip in the roof support rail for mood-setting and colour therapy.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eInstallation Flexibility:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEngineered for universal assembly (can be built as a left-hand or right-hand configuration).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Essential Installation Advice\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLocation:\u003c\/strong\u003e\u003cspan\u003e Strictly for indoor use in dry environments. The cabin should be installed on a level, moisture-resistant floor (e.g. tile, stone, or high-quality vinyl).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Requirement:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePlease note that the heater is typically selected separately to suit your power availability. For this volume (5.45 m³), a heater output of 6 kW to 8 kW is recommended. This will require a dedicated electrical supply installed by a qualified electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eCeiling Clearance:\u003c\/strong\u003e\u003cspan\u003e A minimum height of approximately 215–220 cm is required in the room to facilitate the assembly of the roof panels.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eVentilation Space:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIt is recommended to maintain a small gap (20–50 mm) between the sauna walls and the room walls to prevent moisture entrapment.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. The Project Roadmap: Harvia Family M (Medium)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eYour A–Z Guide from Order to First Session\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInvesting in a \u003c\/span\u003e\u003cspan\u003eHarvia Family M\u003c\/span\u003e\u003cspan\u003e is a commitment to a lifetime of recovery. This roadmap ensures that every step—from the moment you confirm your order to the first \"burn\"—is handled with the professional precision a high-ticket sanctuary deserves.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePhase 1: Order Confirmation \u0026amp; Timeline\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Manufacturing Window:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce your order is confirmed, we enter the production and logistics phase.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eDelivery Timeline:\u003c\/strong\u003e\u003cspan\u003e Your Family M is typically ready for dispatch within \u003c\/span\u003e\u003cspan\u003e2–3 weeks\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Progress Invoice:\u003c\/strong\u003e\u003cspan\u003e For clients selecting our \u003c\/span\u003e\u003cspan\u003eProfessional Service\u003c\/span\u003e\u003cspan\u003e, your installation invoice is issued closer to the delivery date, once your site preparation is confirmed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePhase 2: Structural Foundation (The 850kg Mandate)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile more compact than the Large model, the Family M is built from heavy, solid Spruce. It requires a foundation that guarantees zero structural shift.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Calculation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe net weight of the Family M is approximately \u003c\/span\u003e\u003cspan\u003e380kg\u003c\/span\u003e\u003cspan\u003e. When accounting for the 6kW heater, 20kg of stones, and a 3-person occupancy, the \"Live Load\" reaches approximately \u003c\/span\u003e\u003cspan\u003e700kg–750kg\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Recommendation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWe require a perfectly level base engineered to withstand a minimum of \u003c\/span\u003e\u003cspan\u003e850kg\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eApproved Surfaces:\u003c\/strong\u003e\u003cspan\u003e Reinforced concrete, mortar-set paving, or structurally engineered decking. A level base is non-negotiable to ensure the 8mm safety glass door maintains a heat-retaining seal.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePhase 3: Electrical Infrastructure (The Specialist Brief)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Family M is a high-performance system requiring a dedicated power supply.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Specialist Partnership:\u003c\/strong\u003e\u003cspan\u003e You must hire a qualified \u003c\/span\u003e\u003cspan\u003eNICEIC-registered electrician\u003c\/span\u003e\u003cspan\u003e. They are the final Design Authority for your property’s power capacity.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLoad Requirement:\u003c\/strong\u003e\u003cspan\u003e Depending on your choice, this model utilises a \u003c\/span\u003e\u003cspan\u003e6kW\u003c\/span\u003e\u003cspan\u003e heater. This requires a dedicated radial circuit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Boundary:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOur team (or your carpenter) will physically mount the heater and the integrated RGBW-LED roof strip. However, the final \"live\" connection must be performed and certified by your electrician to validate your warranty. \u003c\/span\u003e\u003cspan\u003eAlways defer to your electrician’s judgment on cable sizing.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePhase 4: Delivery \u0026amp; The 24-Hour Rule\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003ePalletised Arrival:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYour sauna arrives weather-wrapped and palletised to protect the solid Spruce and Lime Wood components.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eIntegrated Assistance:\u003c\/strong\u003e\u003cspan\u003e While delivery is kerbside, if access permits, our crew will navigate the pallet as close to the site as possible. We will also assist in manually carrying the individual components from the pallet to your designated installation site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Validation Window:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce unpacked, you must check all components. Any missing items or transit damage must be reported within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e to maintain warranty eligibility.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePhase 5: Installation Pathways\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePath A\u003c\/strong\u003e: Balance Recovery Professional Service:\u003c\/span\u003e\u003cspan\u003e Our team handles the full structural build, bench mounting, and hardware placement. \u003c\/span\u003e\u003cspan\u003eBenefit: 2-Year Professional Build Warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePath B\u003c\/strong\u003e: Competent Carpenters (Self-Assembly):\u003c\/span\u003e\u003cspan\u003e Your own team handles the assembly using our technical manual. \u003c\/span\u003e\u003cspan\u003eBenefit: 1-Year Manufacturer’s Parts Warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePhase 6: Warranty Validation (The Stewardship Ritual)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo activate your protection, two critical steps must be completed:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Preservation Seal:\u003c\/strong\u003e\u003cspan\u003e You must apply an appropriate \u003c\/span\u003e\u003cspan\u003ebreathable wood oil\u003c\/span\u003e\u003cspan\u003e to the exterior and interior within 7 days. This allows the wood to \"breathe\" during 90°C heat cycles while protecting it from moisture.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Test Cycle:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the electrician certifies the connection, run a full test cycle (1 hour at 80°C) to cure the elements and verify the LED calibration.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePhase 7: Ongoing Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour sanctuary is designed for life. We remain your dedicated reseller for the long haul, providing:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eReplacement stones and parts.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eSeasonal maintenance advice.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eTechnical support for your digital control systems.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eHeater Information\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/M_FISVENDERUETFRPLSKPT_Y05-0512_web_6.pdf?v=1786087818\" rel=\"noopener\" target=\"_blank\"\u003eHarvia Heater\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Fenix_Xenio_EU_04-26_ENDEFRESFISVETHULVLTRUPLCSNLIT_Y05-1461_6__compressed.pdf?v=1785825764\" rel=\"noopener\" target=\"_blank\"\u003eFenix Control Unit\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003eElectrical Supply - IMPORTANT\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply Specification: Harvia Family M\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Brief for 6.0kW Heating Systems\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIMPORTANT: Professional Cosultation Mandate\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis document is a technical specification provided for informational purposes to assist in project planning. It does not replace the professional assessment of a certified electrician. \u003c\/span\u003e\u003cspan\u003eYou must always consult with a qualified, NICEIC-registered (or equivalent) electrician prior to any works.\u003c\/span\u003e\u003cspan\u003e The homeowner and their contractor must always defer to the electrician’s professional judgment regarding local site conditions, cable sizing, and circuit safety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. System Load Profile (6.0kW)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eFamily M\u003c\/span\u003e\u003cspan\u003e requires a dedicated power supply engineered for high-thermal loads.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"108\"\u003e \u003ccol width=\"158\"\u003e \u003ccol width=\"178\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComponent\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePower Output\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMain Heater\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHarvia 6.0kW Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAmperage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e26–28 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32 Amp Rated Circuit\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProtection\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMandatory RCBO\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eType B\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Control Configuration Options\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease identify which control pathway your unit utilizes, as the wiring requirements differ significantly:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eOption A\u003c\/strong\u003e: External Digital (Harvia Xenio Fenix):\u003c\/span\u003e\u003cspan\u003e Requires a separate power unit mounted externally. All sensors and heater elements must be wired back to this central hub using \u003c\/span\u003e\u003cspan\u003eSiHF-JB silicone cabling\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eOption B\u003c\/strong\u003e: Integrated Manual Control:\u003c\/span\u003e\u003cspan\u003e The mains feed is wired directly to the terminal block located on the base of the heater unit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Essential Infrastructure Standards\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile your electrician will determine the final installation design, the following standards are required to maintain your sauna's warranty and safety:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Silicone Requirement:\u003c\/strong\u003e\u003cspan\u003e Standard PVC cabling (Twin \u0026amp; Earth) \u003c\/span\u003e\u003cspan\u003ewill fail\u003c\/span\u003e\u003cspan\u003e in a sauna environment. All wiring entering the thermal envelope must be \u003c\/span\u003e\u003cspan\u003eSiHF-JB high-temperature silicone-insulated cable\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eDedicated Radial:\u003c\/strong\u003e\u003cspan\u003e The sauna must not share a circuit with any other domestic appliances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Deference:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYour electrician may recommend higher-gauge cabling or specific isolation protocols based on the distance from your consumer unit or your property's earthing arrangement. \u003c\/span\u003e\u003cspan\u003eAlways follow their specific site-based directives.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Scope of Responsibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eBalance Recovery:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWe handle the physical assembly of the cabin and the mounting of the hardware (Heater, Sensors, LEDs).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Electrician:\u003c\/strong\u003e\u003cspan\u003e Responsible for the final \"live\" connection, system testing, and the provision of the \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eValidation \u0026amp; Warranty\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA copy of the EIC issued by your electrician is required to activate the 2-year electrical component warranty for your Harvia system.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation Protocol: Harvia Family M\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specifications \u0026amp; Structural Mandates\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis protocol ensures your \u003c\/span\u003e\u003cspan\u003eHarvia Family M\u003c\/span\u003e\u003cspan\u003e is installed to the highest architectural standards. Whether you are utilising the \u003c\/span\u003e\u003cspan\u003eBalance Recovery Professional Service\u003c\/span\u003e\u003cspan\u003e or your own \u003c\/span\u003e\u003cspan\u003eCompetent Carpenters\u003c\/span\u003e\u003cspan\u003e, these requirements must be met to ensure the structural integrity and warranty of your sanctuary.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. The Timeline \u0026amp; Logistics\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eDelivery Window:\u003c\/strong\u003e\u003cspan\u003e Your Family M is typically delivered within \u003c\/span\u003e\u003cspan\u003e2–3 weeks\u003c\/span\u003e\u003cspan\u003e from order confirmation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003ePalletised Arrival:\u003c\/strong\u003e\u003cspan\u003e The sauna arrives securely palletised and weather-wrapped to protect the solid European Spruce and Lime Wood components.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eIntegrated Assistance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWe provide kerbside delivery as standard. However, if access permits, our crew will navigate the pallet as close to your foundation as possible and assist in manually carrying the individual components from the pallet to your designated installation site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. The Foundation Mandate (The 850kg Standard)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Family M requires a foundation engineered for zero structural movement. Even a minor gradient can cause the 40mm Spruce frame to shift, impacting the seal of the 8mm safety glass door.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLoad Calculation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWith a net weight of ~380kg, plus the 6kW heater, stones, and a 3-person occupancy, the base must withstand a \u003c\/span\u003e\u003cspan\u003eLive Load of 850kg\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eApproved Surfaces:\u003c\/strong\u003e\u003cspan\u003e Reinforced concrete pad, mortar-set paving stones, or structurally engineered decking.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Levelness Rule:\u003c\/strong\u003e\u003cspan\u003e The host surface must be perfectly level. Our team (or your installers) cannot \"shim\" or level the sauna on an uneven base without compromising the structure.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Specialist Technical Brief: Electrical (6kW)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Family M utilises a high-performance \u003c\/span\u003e\u003cspan\u003e6.0kW Harvia heater\u003c\/span\u003e\u003cspan\u003e. Please provide this brief to your \u003c\/span\u003e\u003cspan\u003eNICEIC-registered electrician\u003c\/span\u003e\u003cspan\u003e to ensure the site is ready. Always ensure you defer to there judgement only\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eCircuit Requirement:\u003c\/strong\u003e\u003cspan\u003e A dedicated radial circuit is required from your consumer unit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLoad Profile:\u003c\/strong\u003e\u003cspan\u003e 6.0 kW (Typical 26–30 Amp draw depending on final cable run).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eMandatory Cabling:\u003c\/strong\u003e\u003cspan\u003e All internal connections from the heater and sensors to the control unit \u003c\/span\u003e\u003cspan\u003emust use SiHF-JB high-temperature silicone cable\u003c\/span\u003e\u003cspan\u003e. Standard PVC cabling will fail in the sauna environment.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Boundary:\u003c\/strong\u003e\u003cspan\u003e Balance Recovery or your technicians will physically mount the 6kW heater and the integrated RGBW-LED lighting. However, \u003c\/span\u003e\u003cspan\u003ewe do not perform live electrical hook-ups\u003c\/span\u003e\u003cspan\u003e. Your qualified electrician must perform the final termination and certify the installation (EIC).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Installation Service Options\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe offer two pathways for the assembly of your Family M:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePath A\u003c\/strong\u003e: Balance Recovery Professional Service:\u003c\/span\u003e\u003cspan\u003e Our team handles the structural build, bench mounting, hardware fitting, and LED placement. \u003c\/span\u003e\u003cspan\u003eIncludes a 2-Year Professional Build Warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePath B:\u003c\/strong\u003e Independent Contractor (Self-Assembly):\u003c\/span\u003e\u003cspan\u003e Your chosen carpenters handle the assembly using our technical manuals. \u003c\/span\u003e\u003cspan\u003eIncludes a 1-Year Manufacturer’s Parts Warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Inspection \u0026amp; Warranty Activation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe 24-Hour Rule:\u003c\/strong\u003e\u003cspan\u003e Upon transfer of components, please inspect all timber and glass. Any missing items or transit damage must be reported within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e to maintain warranty eligibility.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Preservation Seal:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTo validate your warranty, a high-quality \u003c\/span\u003e\u003cspan\u003ebreathable wood oil\u003c\/span\u003e\u003cspan\u003e must be applied to all interior and exterior Spruce surfaces within 7 days of installation. This prevents moisture ingress while allowing the wood to \"breathe\" during 90°C heat cycles.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Test Cycle:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce your electrician has certified the power supply, run a \u003c\/span\u003e\u003cspan\u003eTest Burn\u003c\/span\u003e\u003cspan\u003e (80°C for one hour) to cure the heating elements and calibrate the digital control system.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSummary of Responsibilities\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eCustomer:\u003c\/strong\u003e\u003cspan\u003e Provide a level, 850kg-rated foundation and hire a certified electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eBalance Recovery\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Deliver, transfer components to the site, and (if booked) execute the structural build and hardware mounting.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrician:\u003c\/strong\u003e\u003cspan\u003e Provide a dedicated circuit, perform final \"live\" connection, and issue the Electrical Installation Certificate.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Family M Warranty Document \u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWarranty \u0026amp; Stewardship Deed\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt \u003c\/span\u003e\u003cspan\u003eBalance Recovery\u003c\/span\u003e\u003cspan\u003e, we believe a sauna is a lifetime sanctuary. This deed outlines how to protect your investment and the simple, professional steps required to maintain your warranty’s validity. This guarantee reflects our confidence in \u003c\/span\u003e\u003cspan\u003eHarvia’s Finnish engineering\u003c\/span\u003e\u003cspan\u003e and the authentic quality of \u003c\/span\u003e\u003cspan\u003eSolid European Spruce\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Warranty Activation \u0026amp; Tiers\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo ensure your Family M is established to the \u003c\/span\u003e\u003cspan\u003eBalance Recovery Standard\u003c\/span\u003e\u003cspan\u003e, your warranty is formally \"Activated\" upon the submission of your \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e and confirmation of your initial timber treatment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Professional Tier (2-Year Comprehensive):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eValid when the \u003c\/span\u003e\u003cspan\u003eBalance Recovery Team\u003c\/span\u003e\u003cspan\u003e performs the full structural installation. This covers structural alignment, hardware mounting, and component performance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Self-Assembly Tier (1-Year Parts):\u003c\/strong\u003e\u003cspan\u003e Valid for installations by independent competent carpenters. This covers the manufacturer’s warranty on timber components and Harvia hardware, provided assembly strictly follows the official manual.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Structural Integrity: Solid European Spruce\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Family M is crafted from \u003c\/span\u003e\u003cspan\u003eSolid Spruce\u003c\/span\u003e\u003cspan\u003e. Because wood is a natural, organic material that reacts to the intense thermal cycles of a 6.0kW heater, we define its evolution as follows:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eCoverage:\u003c\/strong\u003e\u003cspan\u003e We guarantee the structure against rot, fungal decay, and significant structural warping that prevents the safe use of the sauna.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eAuthentic Timber Characteristics:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAt temperatures reaching 90°C, solid timber will move. The following are natural signs of quality and are \u003c\/span\u003e\u003cspan\u003enot\u003c\/span\u003e\u003cspan\u003e covered as defects:\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSurface Shakes:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eMinor hairline cracks that do not affect heat retention or structural safety.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eResin Seepage:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe natural movement of sap (easily removed once hardened).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eKnot Evolution:\u003c\/strong\u003e\u003cspan\u003e The unique grain and knot patterns inherent in European Spruce.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Component Coverage: 6.0kW Thermal System\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour sanctuary utilises a high-performance \u003c\/span\u003e\u003cspan\u003eHarvia 6.0kW system\u003c\/span\u003e\u003cspan\u003e (either Xenio Fenix External or Integrated Control).\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Harvia Heater:\u003c\/strong\u003e\u003cspan\u003e Covered for \u003c\/span\u003e\u003cspan\u003e2 years\u003c\/span\u003e\u003cspan\u003e against mechanical or electrical failure.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeater Elements:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eElements are considered \"consumable\" components. They are replaced under warranty if failure occurs within the first 12 months of residential use.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLED Lighting:\u003c\/strong\u003e\u003cspan\u003e Integrated RGBW strips are covered for \u003c\/span\u003e\u003cspan\u003e1 year\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Exclusion:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe warranty on all electrical components is \u003c\/span\u003e\u003cspan\u003evoid\u003c\/span\u003e\u003cspan\u003e if the installation was not performed by a qualified electrician or if standard PVC cabling was used instead of the required \u003c\/span\u003e\u003cspan\u003eSiHF-JB Silicone high-temp cabling\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Mandatory Stewardship (Conditions of Warranty)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo ensure the longevity of your Family M, the warranty is conditional upon the following \"Best Practice\" care:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe 7-Day Preservation Rule:\u003c\/strong\u003e\u003cspan\u003e A high-quality \u003c\/span\u003e\u003cspan\u003ebreathable wood oil\u003c\/span\u003e\u003cspan\u003e must be applied to all exterior and interior Spruce surfaces within 7 days of installation. This manages moisture exchange and protects against UV damage.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eFoundation Integrity:\u003c\/strong\u003e\u003cspan\u003e The sauna must remain on a level, solid base rated for \u003c\/span\u003e\u003cspan\u003e850kg\u003c\/span\u003e\u003cspan\u003e. Structural failure or glass misalignment caused by \"ground sink\" or an unlevel base is not covered.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe \"Löyly\" Standard:\u003c\/strong\u003e\u003cspan\u003e Damage caused by excessive water \"flooding\" of the heater or the use of non-approved sauna stones is excluded from coverage.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Claim \u0026amp; Support Protocol\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the unlikely event of a component concern:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eDocumentation:\u003c\/strong\u003e\u003cspan\u003e Email \u003c\/span\u003e\u003cspan\u003eBalance Recovery\u003c\/span\u003e\u003cspan\u003e with your order number, a copy of your EIC, and clear photographs of the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eAssessment:\u003c\/strong\u003e\u003cspan\u003e Our technical team will review the claim within \u003c\/span\u003e\u003cspan\u003e48 hours\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Saunas — Returns \u0026amp; Refunds Policy\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we supply premium Harvia products built to order. Because Harvia items are manufactured specifically to each customer's requirements, our returns and refunds policy reflects their specialised, made-to-order nature. Your statutory rights are preserved in full throughout.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Eligibility — The Made-to-Order Nature of Your Purchase\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eMade to Order:\u003c\/span\u003e\u003cspan\u003e Harvia products are made to order and enter production once your order is confirmed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eNon-Refundable Once Production Begins:\u003c\/span\u003e\u003cspan\u003e Because each item is commissioned specifically for you, orders are non-refundable once production has begun. We cannot accept returns or refunds for a \"change of mind\" from that point.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eSpecial Orders, Saunas and Hot Tubs:\u003c\/span\u003e\u003cspan\u003e Special orders, saunas and hot tubs are non-returnable unless under warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eAccuracy:\u003c\/span\u003e\u003cspan\u003e Please verify all site dimensions, specifications and technical requirements before finalising your order.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Order Cancellations and Amendments\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eCancellation Window:\u003c\/span\u003e\u003cspan\u003e You may cancel or amend your order at any time before production begins.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eOnce Production Begins:\u003c\/span\u003e\u003cspan\u003e After production has started, the order is non-refundable and cancellations cannot be facilitated.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eAccuracy Check:\u003c\/span\u003e\u003cspan\u003e Amendments after order placement are subject to confirmation and may not be possible once your specification has been released to manufacture.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Reporting Transit Damage or Missing Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eInspect on Delivery:\u003c\/span\u003e\u003cspan\u003e Check all items carefully as soon as they arrive, and note any visible damage on the delivery paperwork.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eTimeframe:\u003c\/span\u003e\u003cspan\u003e Report any transit damage or missing parts promptly — within 24 to 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eEvidence:\u003c\/span\u003e\u003cspan\u003e Email \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e with clear photographic or video evidence of the damage or shortage, together with your order details.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Claim and Assessment Procedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eSubmission:\u003c\/span\u003e\u003cspan\u003e Send your report, proof of purchase and delivery date, and supporting photographs or video to \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eAssessment:\u003c\/span\u003e\u003cspan\u003e We assess each claim and, where required, liaise with the manufacturer to confirm the fault or shortage.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eOutcome:\u003c\/span\u003e\u003cspan\u003e Once assessed, we coordinate the appropriate remedy — repair, replacement of parts, full replacement or refund — in accordance with the Consumer Rights Act 2015.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Refund and Replacement Conditions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eCovered Circumstances:\u003c\/span\u003e\u003cspan\u003e Refunds or replacements are provided only where goods are defective, damaged in transit or not as described.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eNot Covered:\u003c\/span\u003e\u003cspan\u003e Change of mind, incorrect measurement or specification supplied by the customer, and normal characteristics of natural materials are not grounds for return once production has begun.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eRemedy:\u003c\/span\u003e\u003cspan\u003e Where a valid fault is confirmed, we arrange repair, replacement or refund as appropriate under your statutory rights.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Statutory Rights and Compliance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eConsumer Contracts Regulations 2013:\u003c\/span\u003e\u003cspan\u003e Bespoke and made-to-order goods are legally exempt from the standard 14-day cooling-off period for distance selling.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eConsumer Rights Act 2015:\u003c\/span\u003e\u003cspan\u003e Goods must be of satisfactory quality, fit for purpose and as described. Your statutory rights for faulty, damaged-in-transit or misdescribed goods remain fully protected, regardless of the made-to-order exemption above.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Contact and Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e Email \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e — we aim to respond within one business day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cdiv class=\"ProductDownloadList_thumbnailAssetContent__0cDj3\"\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Family_04-25_ENDEFRIT.pdf?v=1781605205\" rel=\"noopener\" target=\"_blank\"\u003eHarvia Family Assembly Instructions\u003c\/a\u003e\u003c\/p\u003e\n\u003cdiv class=\"ProductDownloadList_thumbnailAssetContent__0cDj3\"\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Family_10-24_ENDEFRIT_mit_Stempel.pdf?v=1781605200\" rel=\"noopener\" target=\"_blank\"\u003eHarvia Family 2024 Assembly Instructions\u003c\/a\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Harvia","offers":[{"title":"Default Title","offer_id":57820877390156,"sku":null,"price":4827.6,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/indoo.png?v=1784551181","url":"https:\/\/balancerecovery.co.uk\/products\/harvia-family-medium","provider":"Balance Recovery","version":"1.0","type":"link"}