{"product_id":"harvia-delta-d36e-black-3-6kw-smart-ready-corner-sauna-heater","title":"Harvia Delta D36E Black | 3.6kW Smart-Ready Corner Sauna Heater","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Delta D36E Black | 3.6kW Smart-Ready Corner Sauna Heater\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eHarvia Delta D36E (HDE364M)\u003c\/span\u003e\u003cspan\u003e is the high-tech evolution of the classic corner heater. Specifically engineered for cabins between \u003c\/span\u003e\u003cspan\u003e2 m³ and 4.5 m³\u003c\/span\u003e\u003cspan\u003e, the D36E retains the iconic triangular, space-saving silhouette but removes integrated dials in favor of \u003c\/span\u003e\u003cspan\u003eexternal digital control\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFinished in a sophisticated \u003c\/span\u003e\u003cspan\u003ebrushed black steel\u003c\/span\u003e\u003cspan\u003e, this 3.6kW unit is the definitive choice for modern apartment saunas and luxury ensuite conversions. By moving the controls to an external wall-mounted panel, you achieve a cleaner aesthetic inside the cabin and the ability to pre-heat your sauna remotely via smartphone (when paired with a WiFi-enabled controller).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy the Delta D36E is the 2026 Choice for Smart Homes:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Digital Precision \u0026amp; WiFi Compatibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAs an \"E-Series\" model, the D36E is designed to be paired with an external power box and control panel.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Smart Edge:\u003c\/strong\u003e\u003cspan\u003e Pair this with a \u003c\/span\u003e\u003cspan\u003eHarvia Xenio WiFi\u003c\/span\u003e\u003cspan\u003e controller to start your sauna from your phone.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003ePrecision Climate:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eUnlike manual dials, external sensors provide degree-perfect temperature management, ensuring your small cabin never overshoots your desired heat.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. The \"Corner-Flow\" Geometry\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSpace is the ultimate luxury in a small sauna. The D36E’s triangular footprint fits into 90-degree corners, reclaiming floor area for seating.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eConvection Efficiency:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe unique shape creates a \"chimney effect,\" pulling air from the floor and heating the 11kg stone bed rapidly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWall-Mounted Freedom:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIncludes a specialized bracket that allows for quick installation in corners or flat on the wall.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Professional-Grade Build\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDespite its \"Micro\" classification, the Delta D36E features the same industrial-grade heating elements found in Harvia’s commercial heaters.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eStainless Steel Interior:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eResists corrosion even with frequent \"Löyly\" (steam) use.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e11kg Stone Reservoir:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eLarge enough to provide a soft, humid steam that belies the heater's compact size.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Delta D36E: Technical Vault\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eForensic data for UK Site Planning \u0026amp; Electrical Compliance.\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"179\"\u003e \u003ccol width=\"389\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFeature\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTechnical Specification\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel Code \/ EAN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHDE364M \/ 6417659032995\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePower Output\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3.6 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSauna Room Volume\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.0 – 4.5 m³\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eStone Capacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e11 kg\u003c\/span\u003e\u003cspan\u003e (Small Ø 5–10 cm stones)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions (WxDxH)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e340 x 200 x 635 mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eControl Requirement\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequires Separate Control Unit\u003c\/span\u003e\u003cspan\u003e (e.g., Xenio\/C150)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUK Electrical\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e230V 1N\u003c\/span\u003e\u003cspan\u003e (Standard UK Single Phase)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFuse Requirement\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1 x 16 A\u003c\/span\u003e\u003cspan\u003e (Dedicated Circuit)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2026 Installation \u0026amp; Safety Standards\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eUltra-Low Clearances:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eRequires only \u003c\/span\u003e\u003cspan\u003e10mm\u003c\/span\u003e\u003cspan\u003e of side clearance to combustible walls, making it the safest option for tight timber cabins.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Advantage:\u003c\/strong\u003e\u003cspan\u003e With a 16A draw, this heater is compatible with standard UK domestic power supplies (requires a dedicated circuit, similar to an electric oven).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eS\u003cstrong\u003eensor Placement:\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e As this unit uses an external controller, ensure the temperature sensor is mounted on the wall above the heater according to the manual's precise \"Safe Zone\" coordinates.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eSpecification\u003c\/h5\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"179\"\u003e \u003ccol width=\"389\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFeature\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTechnical Specification\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel Code \/ EAN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHDE364M \/ 6417659032995\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePower Output\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3.6 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSauna Room Volume\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.0 – 4.5 m³\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eStone Capacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e11 kg\u003c\/span\u003e\u003cspan\u003e (Small Ø 5–10 cm stones)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions (WxDxH)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e340 x 200 x 635 mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eControl Requirement\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequires Separate Control Unit\u003c\/span\u003e\u003cspan\u003e (e.g., Xenio\/C150)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUK Electrical\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e230V 1N \u003c\/span\u003e\u003cspan\u003e(Standard UK Single Phase)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFuse Requirement\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1 x 16 A\u003c\/span\u003e\u003cspan\u003e (Dedicated Circuit)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Delta D36E: Buying Guide\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFrom Order Confirmation to Your First Remote-Controlled Session\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Delta D36E is the \"high-tech\" version of Harvia’s famous corner heater. It offers the same space-saving triangular design but removes the manual dials for a sleeker look and the ability to control your sauna from a digital panel outside the room.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eStep 1: Is the \"E\" Model Right for You?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \"E\" stands for \u003c\/span\u003e\u003cspan\u003eExternal Control\u003c\/span\u003e\u003cspan\u003e. This model is perfect for those who want a clean, minimalist heater design without reaching under the unit to turn dials.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSauna Volume:\u003c\/strong\u003e\u003cspan\u003e Perfect for small, intimate rooms between \u003c\/span\u003e\u003cspan\u003e2 m³\u003c\/span\u003e\u003cspan\u003e and \u003c\/span\u003e\u003cspan\u003e4.5 m³\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Extra Step:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eBecause this heater has no onboard controls, you \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e pair it with a separate control unit (such as the \u003c\/span\u003e\u003cspan\u003eHarvia Xenio CX110\u003c\/span\u003e\u003cspan\u003e or \u003c\/span\u003e\u003cspan\u003eXafir\u003c\/span\u003e\u003cspan\u003e). If you haven't added a control panel to your order yet, you'll need one to make the heater work!\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eStep 2: Delivery Protocol \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Delta D36E is one of Harvia’s most compact units, making the delivery process very straightforward.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Package:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis arrives in a single, manageable box. It’s light enough for a standard courier delivery and easy to carry to your sauna location.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe 24-Hour Check:\u003c\/strong\u003e\u003cspan\u003e Even though it’s small, it’s worth unboxing immediately. Check the black finish for any transit scuffs and ensure the wall-mounting bracket is included. If anything looks off, let us know within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eStep 3: Preparation (What to do while you wait)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore your electrician arrives, you can get the \"hands-on\" stuff out of the way:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eStone Prep:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe Delta D36E uses \u003c\/span\u003e\u003cspan\u003e11 kg\u003c\/span\u003e\u003cspan\u003e of stones. Give them a quick rinse in a bucket of plain water to remove any dust.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eControl Placement:\u003c\/strong\u003e\u003cspan\u003e Decide where you want your digital control panel. Most people mount it on the outside wall of the sauna at eye level. You'll also need to plan the path for the data cable that connects the panel to the heater.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cstrong\u003eStep 4: The Professional Connection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis is where the \"E\" model differs most from the standard version.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eNote\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Always follow the advice of your \u003c\/span\u003e\u003cspan\u003eRegistered Electrician.\u003c\/span\u003e\u003cspan\u003e They are responsible for ensuring the heater and control panel are safely integrated.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eDual Wiring:\u003c\/strong\u003e\u003cspan\u003e Your electrician will need to wire the power to the control panel, and then run a separate feed from the panel to the heater.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Sensor:\u003c\/strong\u003e\u003cspan\u003e A temperature sensor (included with your control panel) will need to be mounted on the ceiling directly above the heater. This tells the digital panel exactly when to turn the elements off.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSilicone Cable:\u003c\/strong\u003e\u003cspan\u003e As always, the cable inside the sauna \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e be \u003c\/span\u003e\u003cspan\u003eHigh-Temperature Silicone Cable (SiHF-JB)\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eStep 5: The First Heat\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eStacking\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Place your washed stones loosely into the triangular cage. Make sure the elements are covered, but that air can still move between the rocks.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Digital Start:\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e Use your new wall panel to set the temperature.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Burn-Off:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eLet the heater run for \u003c\/span\u003e\u003cspan\u003e45 minutes\u003c\/span\u003e\u003cspan\u003e with the door open. You might notice a slight \"new\" smell—this is just the elements settling in. Once it clears, your high-tech retreat is ready.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cstrong\u003eStewardship \u0026amp; Warranty\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eKeep the EIC:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEnsure your electrician gives you the \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate\u003c\/span\u003e\u003cspan\u003e. You’ll need this to validate your \u003c\/span\u003e\u003cspan\u003e2-year warranty\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eStone Care:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eBecause the Delta is small, the stones are close to the elements. Re-stacking them once a year keeps the airflow perfect and prevents the elements from overworking.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/D_FISVENDEFRNLITRUPL_Y05-0316_240723_web.pdf?v=1781689883\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eUser Manuals\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_spare_parts_book_Y05-1263_0526_2_1_1.pdf?v=1781612473\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eHarvia Spare Parts\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Delta.DWG?v=1781690026\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eHarvia Delta (2D)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Delta.SAT?v=1781690026\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eHarvia Delta (3D)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification: Electrical Supply\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eGuidelines for the Harvia Delta D36E (3.6 kW)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA Note for the Homeowner:\u003c\/span\u003e\u003cspan\u003e This guide is for project planning. Please provide this to your \u003c\/span\u003e\u003cspan\u003eRegistered Electrician\u003c\/span\u003e\u003cspan\u003e before they arrive. They are the experts on-site who will ensure the installation is safe and complies with all UK electrical regulations.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e1. Power Demand \u0026amp; Control Logic\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Delta D36E does not have internal controls. It must be connected to a separate power unit (like the Harvia Xenio CX110) located outside the sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"101\"\u003e \u003ccol width=\"69\"\u003e \u003ccol width=\"176\"\u003e \u003ccol width=\"215\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eModel\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOutput\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAmps (Single Phase)\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRecommended Protection\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDelta D36E\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3.6 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16A or 20A Type B RCBO\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003e2. Wiring Schematic (The \"System\" Setup)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnlike a manual heater, the electrician must wire a circuit that includes three main components:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSupply to Power Unit:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eStandard mains supply (e.g., Twin \u0026amp; Earth or SWA) to the external Control Panel\/Power Unit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003ePower Unit to Heater:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis connection \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e be made using \u003c\/span\u003e\u003cspan\u003eHigh-Temperature Silicone Cable (SiHF-JB)\u003c\/span\u003e\u003cspan\u003e. Standard PVC cable will fail in the sauna environment.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Sensor:\u003c\/strong\u003e\u003cspan\u003e A temperature sensor (included with the control panel) must be mounted on the ceiling directly above the heater. This sensor communicates with the control panel via a low-voltage data cable.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cstrong\u003e3. Silicone Cable Requirement\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWe cannot emphasize this enough\u003c\/strong\u003e: \u003c\/span\u003e\u003cspan\u003eSiHF-JB Silicone Cable\u003c\/span\u003e\u003cspan\u003e is mandatory for any wiring inside the sauna room.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eStandard cable becomes brittle and cracks when exposed to sauna temperatures.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eUsing non-silicone cable inside the sauna will void the manufacturer’s warranty and poses a fire risk.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e4. Sensor Positioning\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor the \"E\" model to work correctly, the sensor must be positioned exactly as per the Harvia manual.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eIt should be on the ceiling, centered above the heater.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eIf the sensor is too far away, the heater will stay on too long; if it's too close, it will cut out before the benches are warm.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e5. Commissioning \u0026amp; Warranty\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce the wiring is complete and the \"burn-off\" test is successful, your electrician should issue an \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePro Tip\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Take a photo of the EIC and save it. Harvia requires this proof of professional installation to validate your \u003c\/span\u003e\u003cspan\u003e2-year warranty\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Delta D36E: Delivery \u0026amp; Installation Manual\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSetting up your digital corner sauna system\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Delta D36E is designed to be tucked into a corner to save space, but because it’s an \"E\" model, it relies on a separate brain (your control panel) to function. Here is the roadmap from unboxing to your first session.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. The Delivery (The \"Package Deal\")\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Delta is light and compact, usually arriving via a standard courier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Heater Box:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis contains the triangular heater unit and the wall-mounting bracket.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe \"Missing\" Dials:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIf you look at the bottom of the heater and see no dials, don't worry! That is correct for the \"E\" model. It is controlled entirely by your external power unit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe 24-Hour Check:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEven if you aren't installing it today, open the box now. Check the black finish for any scuffs and ensure the bracket is there. If there’s any transit damage, snap a photo and let us know within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Positioning \u0026amp; Mounting\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause the Delta is triangular, it performs best when mounted in a 90-degree corner.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eCorner vvsFlat Wall:\u003c\/strong\u003e\u003cspan\u003e The included bracket is specifically designed to sit in a corner, which is the most space-efficient way to install it.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeight from Floor:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAim for a gap of \u003c\/span\u003e\u003cspan\u003e150mm to 200mm\u003c\/span\u003e\u003cspan\u003e between the floor and the bottom of the heater. This allows the unit to draw in the cool air it needs to function.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Bracket:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eSecure the bracket into a solid timber stud. Once you add the \u003c\/span\u003e\u003cspan\u003e11kg\u003c\/span\u003e\u003cspan\u003e of stones, the total weight is around \u003c\/span\u003e\u003cspan\u003e16-18kg\u003c\/span\u003e\u003cspan\u003e, so it needs a firm fix.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e3. The Electrical \"System\"\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis is the most technical part of the setup. Unlike the manual version, the D36E requires a \"conversation\" between the heater, a control panel, and a sensor.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eNote\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e This information is for planning. Always defer to your \u003c\/span\u003e\u003cspan\u003eRegistered Electrician\u003c\/span\u003e\u003cspan\u003e on-site.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Control Panel (The Brain):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYou will likely be installing a Harvia Xenio or Xafir panel. This is usually mounted outside the sauna at eye level.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Sensor (The Eyes):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYour control panel comes with a temperature sensor. This \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e be mounted on the ceiling, precisely above the centre of the heater.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Cable (The Nerves):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYour electrician will run power to the control panel, and then \u003c\/span\u003e\u003cspan\u003eHigh-Temperature Silicone Cable (SiHF-JB)\u003c\/span\u003e\u003cspan\u003e from the panel to the heater.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e4. Loading the Stones\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Delta D36E uses \u003c\/span\u003e\u003cspan\u003e11kg\u003c\/span\u003e\u003cspan\u003e of stones.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Rinse\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Give the stones a quick wash in plain water first to remove any dust.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Stack\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Place them into the heater loosely. You want to cover the elements completely so you can’t see them, but you must leave enough gaps for air to flow through. If you pack them too tightly, the heater will overheat, and the safety switch will trip.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e5. The First Digital Start-Up\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore you jump in, you need to \"burn off\" the manufacturing oils from the elements.\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Settings:\u003c\/strong\u003e\u003cspan\u003e Use your external control panel to set the temperature to its maximum.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eDoor Open:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eKeep the sauna door open.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe 45-Minute Run:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eLet the heater run for 45 minutes. You might notice a bit of a metallic smell—this is normal and will disappear after this first run. Once it's finished, your sauna is officially ready for use.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturns Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Sauna Heaters — Returns \u0026amp; Refunds Policy\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery we want you to be completely happy with your purchase. If you change your mind, the following returns policy applies to our range of Harvia sauna heaters. It is offered in addition to, and does not affect, your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Your 14-Day Return Window\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYou may request a return within \u003c\/span\u003e\u003cspan\u003e14 days\u003c\/span\u003e\u003cspan\u003e of receiving your Harvia sauna heater. To start a return, contact us at \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e with your order number and details before sending anything back.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Condition \u0026amp; Packaging\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo be eligible for a return, the heater must be \u003c\/span\u003e\u003cspan\u003eunused and unopened\u003c\/span\u003e\u003cspan\u003e, in its \u003c\/span\u003e\u003cspan\u003eoriginal, undamaged packaging\u003c\/span\u003e\u003cspan\u003e, complete with all components, fittings, control units, stones and documentation included. Heaters that have been installed, wired in, used, or removed from their original packaging cannot be returned under this change-of-mind policy (your statutory rights for faulty goods are unaffected — see section 6).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Return Shipping\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYou are responsible for the \u003c\/span\u003e\u003cspan\u003ecost of returning the goods\u003c\/span\u003e\u003cspan\u003e. We recommend using a tracked, insured service suitable for a heavy item, as the heater remains your responsibility until it reaches our warehouse. Please retain your proof of postage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Inspection on Return\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your return arrives at our warehouse it will be \u003c\/span\u003e\u003cspan\u003einspected\u003c\/span\u003e\u003cspan\u003e to confirm its condition and that it is complete. We aim to complete this inspection promptly and will keep you informed throughout.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Your Refund\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eIf, on inspection, the heater is returned \u003c\/span\u003e\u003cspan\u003ecomplete and undamaged\u003c\/span\u003e\u003cspan\u003e in its original condition, we will issue a \u003c\/span\u003e\u003cspan\u003efull refund\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eIf any part of the heater is found to be \u003c\/span\u003e\u003cspan\u003emissing or damaged\u003c\/span\u003e\u003cspan\u003e on inspection, the \u003c\/span\u003e\u003cspan\u003ecost of the missing or damaged part(s)\u003c\/span\u003e\u003cspan\u003e will be \u003c\/span\u003e\u003cspan\u003ededucted\u003c\/span\u003e\u003cspan\u003e from your refund, and the remaining balance refunded to you.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eRefunds are issued to the original payment method once the inspection is complete.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Faulty, Damaged or Incorrect Goods\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis change-of-mind policy is separate from your rights if goods arrive faulty, damaged in transit, or not as described. Any missing, damaged or incorrect parts should be reported promptly on delivery (please refer to the product's manufacturer's warranty for the reporting timeframe). Where goods are faulty or damaged in transit, you will not be charged for return shipping, and we will arrange repair, replacement or refund in accordance with your statutory rights.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. How to Request a Return\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEmail \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e with your order number, the item(s) you wish to return, and the reason. We will confirm the return address and next steps before you send anything back.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e8. Your Statutory Rights\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNothing in this policy affects your statutory rights. Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose and as described; under the Consumer Contracts Regulations 2013 you have cancellation rights for most items bought at a distance. This policy is provided in addition to those rights.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/D_FISVENDEFRNLITRUPL_Y05-0316_240723_web.pdf?v=1781689883\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eUser Manuals\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_spare_parts_book_Y05-1263_0526_2_1_1.pdf?v=1781612473\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eHarvia Spare Parts\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Delta.DWG?v=1781690026\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eHarvia Delta (2D)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Delta.SAT?v=1781690026\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eHarvia Delta (3D)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Harvia","offers":[{"title":"Default Title","offer_id":57831367835980,"sku":"HDE364M","price":359.52,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/m7_23.png?v=1786078572","url":"https:\/\/balancerecovery.co.uk\/products\/harvia-delta-d36e-black-3-6kw-smart-ready-corner-sauna-heater","provider":"Balance Recovery","version":"1.0","type":"link"}