{"product_id":"harvia-alpina-panorama-medium","title":"Harvia Alpina Panorama Medium","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Alpina Panorama Medium | Architectural Outdoor Sauna in Dark Grey\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTransform your outdoor space into a sanctuary of wellness with the \u003c\/span\u003e\u003cspan\u003eHarvia Alpina Panorama Medium (ALP-M-P-DGR)\u003c\/span\u003e\u003cspan\u003e. Engineered for the modern British landscape, this premium 5-person garden sauna represents the pinnacle of Finnish thermal design. Combining a striking \u003c\/span\u003e\u003cspan\u003eDark Grey (DGR)\u003c\/span\u003e\u003cspan\u003e exterior with a full-height glass frontage, the Alpina Panorama is designed for those who demand an architectural focal point that performs as exceptionally as it looks.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAs a high-performance \u003c\/span\u003e\u003cspan\u003einsulated element cabin\u003c\/span\u003e\u003cspan\u003e, the Alpina Panorama is built to withstand the UK's damp and changing climate while maintaining a steady, professional-grade heat environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eAdvanced Thermal Engineering for the British Climate\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnlike standard timber cabins, the Alpina Panorama is constructed as a sophisticated \u003c\/span\u003e\u003cspan\u003eelement cabin\u003c\/span\u003e\u003cspan\u003e to ensure year-round efficiency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSuperior 110mm Insulation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The walls feature \u003c\/span\u003e\u003cspan\u003e80mm of high-density insulation\u003c\/span\u003e\u003cspan\u003e within a 110mm total element thickness. This ensures rapid heating times and minimal heat loss during cold UK winter sessions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eModern Rhomboid Cladding:\u003c\/strong\u003e\u003cspan\u003e The exterior is finished in high-quality \u003c\/span\u003e\u003cspan\u003eSpruce Rhomboid decor\u003c\/span\u003e\u003cspan\u003e, treated in a contemporary Dark Grey. This profile is specifically designed to provide a sleek aesthetic while offering enhanced protection against wind-driven rain.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eImpregnated Stability\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The structure sits on a reinforced, impregnated base frame with \u003c\/span\u003e\u003cspan\u003e19mm floor boards\u003c\/span\u003e\u003cspan\u003e, providing a rot-resistant foundation for permanent garden installation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eThe \"Prestige\" Interior: A Masterclass in Materiality\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eStep inside to a world of tactile luxury. The internal environment features the signature Harvia \u003c\/span\u003e\u003cspan\u003e\"Prestige\" interior\u003c\/span\u003e\u003cspan\u003e, crafted exclusively from \u003c\/span\u003e\u003cspan\u003eLinden (Limewood)\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThermal Comfort:\u003c\/strong\u003e\u003cspan\u003e Linden is highly prized in luxury sauna manufacturing for its low heat conductivity and knot-free finish, ensuring benches remain comfortable against the skin even at peak temperatures.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eExpansive Interior:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEquipped with \u003c\/span\u003e\u003cspan\u003ethree 620mm wide benches\u003c\/span\u003e\u003cspan\u003e, backrests, and headrests, the cabin comfortably accommodates up to 5 people for a sociable wellness experience.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePanoramic Vistas\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The \u003c\/span\u003e\u003cspan\u003efull-height glass front\u003c\/span\u003e\u003cspan\u003e uses insulated safety glass to flood the cabin with natural light, creating a seamless visual transition between your interior sanctuary and your garden.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003ePrecision Engineering \u0026amp; Technical Integration\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Alpina Panorama is a heavy-duty, permanent asset designed for professional-grade reliability:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eDigital Ready:\u003c\/strong\u003e\u003cspan\u003e The cabin includes \u003c\/span\u003e\u003cspan\u003e6m of silicon cables\u003c\/span\u003e\u003cspan\u003e for the sauna heater and \u003c\/span\u003e\u003cspan\u003e4m for the lighting\u003c\/span\u003e\u003cspan\u003e, pre-engineered for seamless connection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eCustomisable Ambiance:\u003c\/strong\u003e\u003cspan\u003e While equipped with a classic sauna lamp and grille, the unit is fully compatible with the \u003c\/span\u003e\u003cspan\u003eoptional LED-ALP1 set\u003c\/span\u003e\u003cspan\u003e for integrated chromotherapy.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLogistical Integrity:\u003c\/strong\u003e\u003cspan\u003e With a \u003c\/span\u003e\u003cspan\u003egross weight of approximately 1,180 kg\u003c\/span\u003e\u003cspan\u003e, this cabin signals the use of dense, high-quality materials that ensure structural longevity and thermal mass.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Alpina Panorama Medium: Technical Vault\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eVerified data for 100% accurate UK site planning and base preparation:\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"186\"\u003e \u003ccol width=\"338\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFeature\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTechnical Specification\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel Code\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eALP-M-P-DGR (Dark Grey)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGTIN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e9120053867823\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal External Height\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2630 mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExternal Footprint\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2280 mm x 2280 mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRoof Dimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3510 mm x 2280 mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. Net Weight\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1,180 kg\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWall Thickness\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e110 mm (80 mm High-Density Insulation)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInterior Wood\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePrestige Linden (Knot-free Limewood)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGlazing\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInsulated Safety Glass (Full Panorama Front)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInternal Volume\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e7.9 m³ – 8.11 m³\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Heater\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e9.0 kW – 10.5 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eImplementation \u0026amp; Installation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Harvia Alpina Panorama arrives as a complete, precision-fabricated element set. Given its \u003c\/span\u003e\u003cspan\u003e1.18-tonne weight\u003c\/span\u003e\u003cspan\u003e, it requires a solid, level concrete or reinforced timber base. Its modular design allows for efficient assembly, while the contemporary dark grey finish ensures it complements modern architectural landscaping, outdoor kitchens, and high-end patio designs.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eThe Harvia Alpina Panorama Medium \u003c\/span\u003e\u003cspan\u003eSpecifications\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"168\"\u003e \u003ccol width=\"434\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProduct Detail\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOfficial Specification\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \u0026amp; GTIN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHarvia Alpina Panorama Medium • \u003c\/span\u003e\u003cspan\u003eGTIN: 9120053867823\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExternal Dimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e228.0 cm (W)\u003c\/span\u003e\u003cspan\u003e × \u003c\/span\u003e\u003cspan\u003e228.0 cm (D)\u003c\/span\u003e\u003cspan\u003e × \u003c\/span\u003e\u003cspan\u003e263.0 cm (H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNet Weight\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1,229 kg\u003c\/span\u003e\u003cspan\u003e (Structure Only)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTimber Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSolid Nordic Spruce (Walls) • \u003c\/span\u003e\u003cspan\u003ePremium Linden (Benches)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProposal 1 (Wood)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLinear 18 Stove + Chimney Kit + Bedding + 40kg Stones\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProposal 2 (Electric)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e11.0 kW\u003c\/span\u003e\u003cspan\u003e Cilindro 110E + Safety Rail + Fenix 100 + 60kg Stones\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRoofing Protection\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFull Bitumen Shingle Kit Included\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIncluded Media\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e40kg - 60kg Finnish Sauna Stones\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical (Elec)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDedicated Hardwired Supply (Electrician Required)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eThe Harvia Alpina Panorama Medium: Project Roadmap\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eYour Journey to an Architectural Outdoor Sanctuary\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eAlpina Panorama\u003c\/span\u003e\u003cspan\u003e is designed for those who want no barriers between their wellness space and the landscape. With its massive \u003c\/span\u003e\u003cspan\u003e1.2-tonne spruce frame\u003c\/span\u003e\u003cspan\u003e and floor-to-ceiling glass, it is a masterclass in modern outdoor design.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. The \"Panorama\" Profile\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Structure:\u003c\/strong\u003e\u003cspan\u003e A square 2.28m x 2.28m footprint, standing a tall 2.63m.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Mass:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e1,229kg (Net).\u003c\/span\u003e\u003cspan\u003e This requires a structural foundation plan.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Occupancy:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eDesigned for \u003c\/span\u003e\u003cspan\u003e5 people\u003c\/span\u003e\u003cspan\u003e, featuring high-quality \u003c\/span\u003e\u003cspan\u003eLinden\u003c\/span\u003e\u003cspan\u003e benches that remain comfortable under high heat.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe \"Wow\" Factor:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe \u003c\/span\u003e\u003cspan\u003ePanorama glass wall\u003c\/span\u003e\u003cspan\u003e. This provides an uninterrupted view of your garden or landscape, making the 8.11 m³ interior feel significantly larger.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Phase One: Foundation \u0026amp; Site Prep\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause the Panorama relies on a massive glass frontage, \u003c\/span\u003e\u003cspan\u003efoundation precision is the #1 priority.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eTotal Load:\u003c\/strong\u003e\u003cspan\u003e ~1,800kg (Structure + Heater + Stones + Occupants).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Surface:\u003c\/strong\u003e\u003cspan\u003e A \u003c\/span\u003e\u003cspan\u003ereinforced concrete pad\u003c\/span\u003e\u003cspan\u003e or structural steel-frame deck is mandatory.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe \"Level\" Rule:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIf the base is out of level by even 2mm, the large Panorama glass panels will not sit flush, leading to heat loss and structural stress.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Phase Two: Choose Your Heat Source\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe offer two distinct ways to experience the Panorama:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eProposal 1: \u003c\/strong\u003eTraditional Wood-Burning\u003c\/span\u003e\u003c\/li\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeater:\u003c\/strong\u003e\u003cspan\u003e Harvia Linear 18 Stove + Chimney Kit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Vibe:\u003c\/strong\u003e\u003cspan\u003e The crackle of wood, the smell of birch, and zero electrical reliance for the heat.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eNote:\u003c\/strong\u003e\u003cspan\u003e Requires a 1m safety clearance for the flue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eProposal 2: \u003c\/strong\u003ePrecision Electric (11kW)\u003c\/span\u003e\u003c\/li\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eHeater\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Harvia Cilindro 110E + Fenix 100 Digital Hub.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Vibe:\u003c\/strong\u003e\u003cspan\u003e Instant-on, scheduled heating, and precise temperature control.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eNote:\u003c\/strong\u003e\u003cspan\u003e Requires a dedicated \u003c\/span\u003e\u003cspan\u003e50-Amp radial circuit\u003c\/span\u003e\u003cspan\u003e and SWA cabling.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Logistics \u0026amp; Arrival\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Crate\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Arrives as a high-density, weather-wrapped pallet (\u003c\/span\u003e\u003cspan\u003e1,344kg Gross\u003c\/span\u003e\u003cspan\u003e).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Last Mile\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e We provide kerbside delivery. Due to the weight of the 40mm spruce beams and the oversized glass panels, clear access to the build site is essential.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe 24-Hour Rule\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e You must inspect the Panorama glass panels within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e of delivery to ensure transit integrity.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Installation Pathways \u0026amp; Warranty\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePathway A:\u003c\/strong\u003e Professional Installation Service\u003c\/span\u003e\u003c\/li\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWarranty:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e2-Year Comprehensive Warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eService:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOur team manages the heavy-lifting, the delicate panoramic glass seating, and the 11kW\/Stove setup.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePathway B\u003c\/strong\u003e: Independent Contractor\u003c\/span\u003e\u003c\/li\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWarranty:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e1-Year Parts-Only Warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eService:\u003c\/strong\u003e\u003cspan\u003e Best for clients with active on-site builders. We provide the crate and manuals; your team handles the 1.2-tonne assembly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. The \"Outdoor Special Rules\"\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo protect your Alpina Panorama against the elements:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eRoofing Kit:\u003c\/strong\u003e\u003cspan\u003e This model \u003c\/span\u003e\u003cspan\u003erequires\u003c\/span\u003e\u003cspan\u003e a professional roofing membrane (EPDM or Bitumen) to be installed immediately to protect the spruce joints.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e7-Day Seal:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe exterior spruce must be treated with a UV-resistant wood oil within \u003c\/span\u003e\u003cspan\u003e7 days\u003c\/span\u003e\u003cspan\u003e of the build to prevent the timber from \"checking\" (small surface cracks).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eHeater Information\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/datasheet_HPCE1104_en_202506101331_1.pdf?v=1785907900\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eHarvia Electric Heaters\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/PC110E_PC110XE_FISVENDERUET_web_Y05-0824_0526.pdf?v=1781611159\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eHarvia Cilindro PC110XE - PC110E Instructions For Installation And Use\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_HPC30_10-24_ENDE_Y05-1309.pdf?v=1781611143\" rel=\"noopener\" target=\"_blank\"\u003eHPC30 Cilindro Fast Heating Tunnel \u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/PC110EE_PL.pdf?v=1781611152\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_spare_parts_book_Y05-1263_0526_2_1_1.pdf?v=1781612473\" rel=\"noopener\" target=\"_blank\"\u003eHarvia Spare Parts\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_EUDeclarationofConformity_2024.pdf?v=1781611129\" rel=\"noopener\" target=\"_blank\"\u003eEU Declaration Of Conformity - All Harvia Products\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Cilindro_PC110E-PC110HEE_sensorinst.pdf?v=1781611129\" rel=\"noopener\" target=\"_blank\"\u003eHarvia Cilindro PC110E-PC110HEE Sensor Installation\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Cilindro_PC110E-PC110HEE_electric.pdf?v=1781611127\" rel=\"noopener\" target=\"_blank\"\u003eHarvia Cilindro PC110E-PC110HEE Electrical Connections\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Cilindro_PC110E-PC110HEE_panelinst_1.pdf?v=1781611971\" rel=\"noopener\" target=\"_blank\"\u003eHarvia Cilindro  PC110E-PC110HEE Panel Installation\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Cilindro_PC110E-PC110HEE_safety.pdf?v=1781611126\" rel=\"noopener\" target=\"_blank\"\u003eHarvia Cilindro  PC110E-PC110HEE Safety Distances\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Cilindro_PC110_2D_1.DWG?v=1781612055\" rel=\"noopener\" target=\"_blank\"\u003eHarvia Cilindro PC110 (2D)\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Cilindro_PC110_3D_1.SAT?v=1781612058\" rel=\"noopener\" target=\"_blank\"\u003eHarvia Cilindro PC110 (3D)\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5 class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003eElectrical Supply - IMPORTANT\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply Specification: Harvia Alpina Series\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCRITICAL NOTICE: CUSTOMER RESPONSIBILITY\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFor Models: View Medium \u0026amp; Panorama Medium (11.0kW \/ Wood-Burning)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe provision of a safe, compliant, and adequate electrical supply is the sole responsibility of the property owner.\u003c\/span\u003e\u003cspan\u003e The information provided below is for \u003c\/span\u003e\u003cspan\u003eguidance purposes only\u003c\/span\u003e\u003cspan\u003e to assist in planning. You must consult a qualified, registered electrician to carry out all works. \u003c\/span\u003e\u003cspan\u003eYou must always defer to your electrician’s professional judgment\u003c\/span\u003e\u003cspan\u003e regarding local wiring regulations, cable sizing, and your property’s total electrical load capacity.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Choose Your Power Profile\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrician must identify which heating system has been selected, as the infrastructure requirements differ significantly.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOption A: \u003c\/strong\u003e11.0kW Electric System (Cilindro 110E)\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis is a high-demand industrial-grade load.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eTotal Load:\u003c\/strong\u003e\u003cspan\u003e Approx. \u003c\/span\u003e\u003cspan\u003e47.8 Amps\u003c\/span\u003e\u003cspan\u003e (Single Phase).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eProtection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTypically a dedicated \u003c\/span\u003e\u003cspan\u003e50-Amp Type B RCBO\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eControl Suite:\u003c\/strong\u003e\u003cspan\u003e Harvia Xenio Fenix 100 Power Unit \u0026amp; Digital Touch Panel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrician Note:\u003c\/strong\u003e\u003cspan\u003e Please perform a \u003c\/span\u003e\u003cspan\u003eDomestic Load Audit\u003c\/span\u003e\u003cspan\u003e. Ensure the property’s main service fuse (e.g., 60A\/80A\/100A) can accommodate this 11kW load alongside existing household appliances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOption B: \u003c\/strong\u003eWood-Burning System (Linear 18)\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis is a low-demand lighting-only load.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eTotal Load\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e \u0026lt; 1.0 Amp.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eProtection\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Typically a \u003c\/span\u003e\u003cspan\u003e6-Amp or 10-Amp\u003c\/span\u003e\u003cspan\u003e lighting circuit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePurpose\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Powers the internal LED Atmosphere Lighting and sensors only.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. External Infrastructure (Outdoor Standards)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause the Alpina is an outdoor structure, the feed from the property must be engineered for the environment:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eCable Type:\u003c\/strong\u003e\u003cspan\u003e We recommend \u003c\/span\u003e\u003cspan\u003eSWA (Steel Wire Armoured)\u003c\/span\u003e\u003cspan\u003e cable.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eVoltage Drop:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eFor 11kW systems, your electrician must calculate the correct cable cross-section relative to the distance from the consumer unit to ensure full power delivery to the heater.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eIsolation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA weatherproof rotary isolator switch must be installed within a safe distance of the sauna for maintenance and emergency shut-off.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Mandatory Internal Material: SiHF-JB\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eStandard PVC house wiring (e.g., Twin \u0026amp; Earth) is strictly prohibited inside the sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Rule:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAll cabling entering the sauna envelope (Heater, Sensors, and LED Lighting) \u003c\/span\u003e\u003cspan\u003emust be SiHF-JB high-temperature silicone-insulated cable\u003c\/span\u003e\u003cspan\u003e (rated to 180°C).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWarranty Warning\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Use of non-silicone cabling will degrade under heat, posing a fire risk and \u003c\/span\u003e\u003cspan\u003evoiding all hardware warranties\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Boundary of Works\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo ensure a professional installation, we define the following boundaries:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eBalance Recovery Team:\u003c\/strong\u003e\u003cspan\u003e We physically mount the heater, the Fenix sensors, and the LED lighting. We provide the \"tails\" of high-temp silicone cable ready for connection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eYour Electrician:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eResponsible for the SWA run, the final \"live\" termination into the Harvia Power Unit\/Transformer, testing the circuit, and issuing the \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation Protocol: Harvia Alpina Panorama Medium\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSite Readiness \u0026amp; Structural Standards\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eAlpina Panorama Medium\u003c\/span\u003e\u003cspan\u003e is a high-specification outdoor structure. Because it combines a \u003c\/span\u003e\u003cspan\u003e1,229 kg spruce frame\u003c\/span\u003e\u003cspan\u003e with a precision-engineered glass facade, the following site standards are mandatory to protect the structural integrity and your warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Foundation \u0026amp; Engineering (The \"Zero-Tolerance\" Rule)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Panorama glass frontage requires a foundation that will not shift or settle.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eTotal Static Load:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eApprox. \u003c\/span\u003e\u003cspan\u003e1,850 kg\u003c\/span\u003e\u003cspan\u003e (Structure + Heater + Stones + 5 Occupants).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Base\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e A \u003c\/span\u003e\u003cspan\u003ereinforced concrete pad\u003c\/span\u003e\u003cspan\u003e (min. 100mm) or structural steel frame is required.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLevelling:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe base must be \u003c\/span\u003e\u003cspan\u003eperfectly level\u003c\/span\u003e\u003cspan\u003e. Any slope will put uneven pressure on the panoramic glass panels, leading to seal failure or potential glass stress fractures. \u003c\/span\u003e\u003cspan\u003eThis is the #1 cause of installation delays.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Logistics \u0026amp; Access (The \"1.3 Tonne\" Pallet)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Arrival:\u003c\/strong\u003e\u003cspan\u003e The unit arrives as a single, weather-wrapped pallet weighing \u003c\/span\u003e\u003cspan\u003e1,344 kg\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eClearance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWe require a firm, flat, and wide path (minimum 1.2m width) from the delivery vehicle to the build site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe 24-Hour Glass Inspection:\u003c\/strong\u003e\u003cspan\u003e Upon offloading, the glass panels must be visually inspected. Any transit damage must be reported within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e to initiate a warranty claim.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Utility Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRegardless of your chosen heat source, your site must be \"pre-wired\" or \"pre-prepped\":\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eElectric (11kW):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA dedicated \u003c\/span\u003e\u003cspan\u003e50-Amp SWA (Armoured) cable\u003c\/span\u003e\u003cspan\u003e must be run to the site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWood-Burning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA \u003c\/span\u003e\u003cspan\u003e1-metre fire-clearance zone\u003c\/span\u003e\u003cspan\u003e is required around the chimney exit point.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLighting:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA lighting circuit feed must be available for the internal LED set.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Installation Pathways\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003ePathway A\u003c\/strong\u003e: Professional Installation Service\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eScope:\u003c\/strong\u003e\u003cspan\u003e Our team handles the 1.2-tonne timber assembly, the high-risk seating of the panorama glass, the heater mounting, and the initial roofing application.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e2-Year Comprehensive Warranty\u003c\/span\u003e\u003cspan\u003e (Structural + Parts).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePathway B:\u003c\/strong\u003e Independent Contractor\u003c\/span\u003e\u003c\/li\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eScope:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYou manage the assembly. We provide the technical manuals and Harvia hardware.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWarranty: \u003c\/strong\u003e\u003cspan\u003e1-Year Parts-Only Warranty.\u003c\/span\u003e\u003cspan\u003e Note: The contractor assumes all liability for glass alignment and weather-sealing.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Mandatory External Protection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo validate the 40mm spruce warranty, two steps must be completed within \u003c\/span\u003e\u003cspan\u003e7 days\u003c\/span\u003e\u003cspan\u003e of installation:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Roof:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA professional bitumen or EPDM roofing membrane must be secured to protect the 8.11 m³ interior.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Seal:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAll exterior timber must be treated with a UV-resistant wood oil to prevent the spruce from reacting to outdoor moisture cycles.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Alpina Panorama Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eA Partnership in Excellence\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eAlpina Panorama Medium\u003c\/span\u003e\u003cspan\u003e is a professional-grade wellness structure. To ensure its longevity and to activate your coverage, this document outlines the protections provided by \u003c\/span\u003e\u003cspan\u003eBalance Recovery\u003c\/span\u003e\u003cspan\u003e and the stewardship required from you, the owner.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. The Coverage Tiers\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour warranty is determined by the installation pathway selected:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePathway A:\u003c\/strong\u003e Professional Installation Service\u003c\/span\u003e\u003c\/li\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e2-Year Comprehensive Structural Warranty:\u003c\/strong\u003e\u003cspan\u003e Covers the integrity of the spruce frame, glass seating, and assembly labor.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e2-Year Harvia Hardware Warranty:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCovers the 11kW heater or wood-burning stove components and digital control hubs.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePathway B:\u003c\/strong\u003e Independent Contractor \/ Self-Assembly\u003c\/span\u003e\u003c\/li\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e1-Year Parts-Only Warranty:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCovers Harvia hardware.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eNote:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eStructural alignment, weather-sealing, and glass integrity are the responsibility of the third-party installer.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e2. Mandatory Warranty Activation (The \"7-Day Rule\")\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDue to the nature of 40mm solid spruce in an outdoor environment, the structural warranty is contingent upon two critical actions being completed within \u003c\/span\u003e\u003cspan\u003e7 days\u003c\/span\u003e\u003cspan\u003e of the build:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe External Seal:\u003c\/strong\u003e\u003cspan\u003e All exterior timber must be treated with a high-quality UV-resistant wood oil or preservative.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Weatherproof Cap:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA professional roofing membrane (EPDM or Bitumen) must be fully installed and secured.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFailure to protect the timber from moisture ingress within this window will void claims related to timber \"checking,\" warping, or joint separation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Electrical Compliance \u0026amp; Safety\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply is the customer's responsibility.\u003c\/span\u003e\u003cspan\u003e To maintain the warranty on the 11kW Cilindro heater, Fenix 100 hub, and LED lighting:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThe system must be signed off by a \u003c\/span\u003e\u003cspan\u003equalified electrician\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eSiHF-JB High-Temperature Silicone Cable\u003c\/span\u003e\u003cspan\u003e must be used for all internal connections.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eThe use of standard PVC wiring inside the cabin will immediately void all electrical warranties.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eProof of Certification\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e We reserve the right to request a copy of your \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e before processing electrical hardware claims.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. The Panorama Glass Clause\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Alpina Panorama features high-mass tempered glass.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLeveling:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe structural warranty is only valid if the sauna is installed on a \u003c\/span\u003e\u003cspan\u003eperfectly level, non-subsiding foundation\u003c\/span\u003e\u003cspan\u003e (Concrete or Structural Steel). Ground movement that causes the glass to pinch or stress is not covered.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eInspection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAny transit-related glass imperfections must be reported within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Proper Usage \u0026amp; Maintenance (Stewardship)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo keep your Alpina Panorama in peak condition, the following \"Sauna Physics\" must be observed:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSauna Stones:\u003c\/strong\u003e\u003cspan\u003e Only genuine Finnish igneous stones may be used. Stones must be \"piled\" loosely to allow airflow; \"packing\" stones too tightly causes element burnout and is not covered.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eCleaning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eUse only specialized sauna cleaners on the Linden benches. Do not use a pressure washer on the interior or exterior of the cabin.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eVentilation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEnsure the intake and exhaust vents remain unobstructed to allow the \u003c\/span\u003e\u003cspan\u003e8.11 m3 \u003c\/span\u003e\u003cspan\u003evolume to cycle air correctly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Limitations of Coverage\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty does not cover:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eNatural variations in wood color or grain (it is a living material).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eSmall surface \"checking\" (minor cracks) that do not affect structural integrity.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eDamage caused by extreme weather events (storms\/floods) where a professional roof was not maintained.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Saunas — Returns \u0026amp; Refunds Policy\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we supply premium Harvia products built to order. Because Harvia items are manufactured specifically to each customer's requirements, our returns and refunds policy reflects their specialised, made-to-order nature. Your statutory rights are preserved in full throughout.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Eligibility — The Made-to-Order Nature of Your Purchase\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eMade to Order:\u003c\/span\u003e\u003cspan\u003e Harvia products are made to order and enter production once your order is confirmed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eNon-Refundable Once Production Begins:\u003c\/span\u003e\u003cspan\u003e Because each item is commissioned specifically for you, orders are non-refundable once production has begun. We cannot accept returns or refunds for a \"change of mind\" from that point.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eSpecial Orders, Saunas and Hot Tubs:\u003c\/span\u003e\u003cspan\u003e Special orders, saunas and hot tubs are non-returnable unless under warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eAccuracy:\u003c\/span\u003e\u003cspan\u003e Please verify all site dimensions, specifications and technical requirements before finalising your order.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Order Cancellations and Amendments\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eCancellation Window:\u003c\/span\u003e\u003cspan\u003e You may cancel or amend your order at any time before production begins.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eOnce Production Begins:\u003c\/span\u003e\u003cspan\u003e After production has started, the order is non-refundable and cancellations cannot be facilitated.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eAccuracy Check:\u003c\/span\u003e\u003cspan\u003e Amendments after order placement are subject to confirmation and may not be possible once your specification has been released to manufacture.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Reporting Transit Damage or Missing Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eInspect on Delivery:\u003c\/span\u003e\u003cspan\u003e Check all items carefully as soon as they arrive, and note any visible damage on the delivery paperwork.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eTimeframe:\u003c\/span\u003e\u003cspan\u003e Report any transit damage or missing parts promptly — within 24 to 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eEvidence:\u003c\/span\u003e\u003cspan\u003e Email \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e with clear photographic or video evidence of the damage or shortage, together with your order details.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Claim and Assessment Procedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eSubmission:\u003c\/span\u003e\u003cspan\u003e Send your report, proof of purchase and delivery date, and supporting photographs or video to \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eAssessment:\u003c\/span\u003e\u003cspan\u003e We assess each claim and, where required, liaise with the manufacturer to confirm the fault or shortage.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eOutcome:\u003c\/span\u003e\u003cspan\u003e Once assessed, we coordinate the appropriate remedy — repair, replacement of parts, full replacement or refund — in accordance with the Consumer Rights Act 2015.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Refund and Replacement Conditions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eCovered Circumstances:\u003c\/span\u003e\u003cspan\u003e Refunds or replacements are provided only where goods are defective, damaged in transit or not as described.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eNot Covered:\u003c\/span\u003e\u003cspan\u003e Change of mind, incorrect measurement or specification supplied by the customer, and normal characteristics of natural materials are not grounds for return once production has begun.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eRemedy:\u003c\/span\u003e\u003cspan\u003e Where a valid fault is confirmed, we arrange repair, replacement or refund as appropriate under your statutory rights.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Statutory Rights and Compliance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eConsumer Contracts Regulations 2013:\u003c\/span\u003e\u003cspan\u003e Bespoke and made-to-order goods are legally exempt from the standard 14-day cooling-off period for distance selling.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eConsumer Rights Act 2015:\u003c\/span\u003e\u003cspan\u003e Goods must be of satisfactory quality, fit for purpose and as described. Your statutory rights for faulty, damaged-in-transit or misdescribed goods remain fully protected, regardless of the made-to-order exemption above.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Contact and Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e Email \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e — we aim to respond within one business day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Alpina_Medium_03-25_ENDEFRIT_2.pdf?v=1781670762\" rel=\"noopener\" target=\"_blank\"\u003eHarvia Alpina Panorama Medium I\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Alpina_Medium_03-25_ENDEFRIT_2.pdf?v=1781670762\" rel=\"noopener\" target=\"_blank\"\u003enstallation Manual\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/PC110E_PC110XE_FISVENDERUET_web_Y05-0824_0526.pdf?v=1781611159\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eHarvia Cilindro PC110XE - PC110E Instructions For Installation And Use\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_HPC30_10-24_ENDE_Y05-1309.pdf?v=1781611143\" rel=\"noopener\" target=\"_blank\"\u003eHPC30 Cilindro Fast Heating Tunnel \u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/PC110EE_PL.pdf?v=1781611152\" rel=\"noopener\" target=\"_blank\"\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_spare_parts_book_Y05-1263_0526_2_1_1.pdf?v=1781612473\" rel=\"noopener\" target=\"_blank\"\u003eHarvia Spare Parts\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_EUDeclarationofConformity_2024.pdf?v=1781611129\" rel=\"noopener\" target=\"_blank\"\u003eEU Declaration Of Conformity - All Harvia Products\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Cilindro_PC110E-PC110HEE_sensorinst.pdf?v=1781611129\" rel=\"noopener\" target=\"_blank\"\u003eHarvia Cilindro PC110E-PC110HEE Sensor Installation\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Cilindro_PC110E-PC110HEE_electric.pdf?v=1781611127\" rel=\"noopener\" target=\"_blank\"\u003eHarvia Cilindro PC110E-PC110HEE Electrical Connections\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Cilindro_PC110E-PC110HEE_panelinst_1.pdf?v=1781611971\" rel=\"noopener\" target=\"_blank\"\u003eHarvia Cilindro  PC110E-PC110HEE Panel Installation\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Cilindro_PC110E-PC110HEE_safety.pdf?v=1781611126\" rel=\"noopener\" target=\"_blank\"\u003eHarvia Cilindro  PC110E-PC110HEE Safety Distances\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Cilindro_PC110_2D_1.DWG?v=1781612055\" rel=\"noopener\" target=\"_blank\"\u003eHarvia Cilindro PC110 (2D)\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"Text_bold__WW4zi Text_earth800__mmBAy\"\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Cilindro_PC110_3D_1.SAT?v=1781612058\" rel=\"noopener\" target=\"_blank\"\u003eHarvia Cilindro PC110 (3D)\u003c\/a\u003e\u003c\/p\u003e","brand":"Harvia","offers":[{"title":"Default Title","offer_id":57829329502540,"sku":null,"price":19884.96,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/2106.png?v=1783501805","url":"https:\/\/balancerecovery.co.uk\/products\/harvia-alpina-panorama-medium","provider":"Balance Recovery","version":"1.0","type":"link"}