{"product_id":"deluxe-terrace-sauna-6-6kw-harvia®-panoramic-garden-retreat","title":"Deluxe Terrace Sauna | 6.6kW Harvia® Panoramic Garden Retreat","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDeluxe Terrace Sauna | 6.6kW Harvia® Panoramic Garden Retreat\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eDeluxe Terrace Sauna (2026 Edition)\u003c\/span\u003e\u003cspan\u003e is a masterclass in architectural transparency and high-intensity heat. Specifically designed for homeowners who refuse to compromise on quality due to space constraints, this \u003c\/span\u003e\u003cspan\u003e160cm x 215cm\u003c\/span\u003e\u003cspan\u003e cabin features a stunning \u003c\/span\u003e\u003cspan\u003eDual-Bronzed Glass\u003c\/span\u003e\u003cspan\u003e configuration: an 8mm safety glass entrance and a full \u003c\/span\u003e\u003cspan\u003ePanoramic Rear Wall\u003c\/span\u003e\u003cspan\u003e. This creates a \"Glass-to-Glass\" visual axis that makes the compact interior feel boundless while providing a warm, bronzed tint for privacy and glare reduction.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCrafted with a specialised \u003c\/span\u003e\u003cspan\u003e28mm\/42mm dual-thickness construction\u003c\/span\u003e\u003cspan\u003e, the Deluxe Terrace is engineered for rapid thermal saturation. It is powered by the \u003c\/span\u003e\u003cspan\u003eHarvia Cilindro PC66\u003c\/span\u003e\u003cspan\u003e, a 6.6kW pillar heater that holds up to \u003c\/span\u003e\u003cspan\u003e75kg of stones\u003c\/span\u003e\u003cspan\u003e. This vertical \"Stone Tower\" allows you to control the character of the steam—from soft and humid to sharp and intense—delivering a professional-grade Finnish ritual in a footprint that fits almost any terrace.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy the Deluxe Terrace is the 2026 \"Boutique\" Benchmark:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Dual-Bronzed Panoramic Glazing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn 2026, the trend has shifted from \"enclosed boxes\" to \"visual sanctuaries.\" The Deluxe Terrace delivers:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Infinite View:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe bronzed panoramic rear wall allows you to immerse yourself in your garden landscape while maintaining a private, cosy atmosphere.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e8mm Bronzed Safety Glass:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eBoth the door and rear wall use high-impact, heat-soaked bronzed glass, which retains heat more efficiently than standard clear panes while reducing UV intrusion.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSpace-Expanding Design\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The 1600mm depth is perfectly balanced by the wide 2150mm panoramic view, preventing any sense of claustrophobia common in smaller units.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Harvia Cilindro PC66: The \"Stone Pillar\" Engine\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMost compact saunas use 4.5kW wall heaters; the Deluxe Terrace utilises a \u003c\/span\u003e\u003cspan\u003e6.6kW Pillar Heater\u003c\/span\u003e\u003cspan\u003e:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003e75kg Stone Capacity\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The tall Cilindro design allows for a massive stone-to-air surface ratio. Throwing water on the \u003c\/span\u003e\u003cspan\u003eside\u003c\/span\u003e\u003cspan\u003e of the pillar creates soft steam, while throwing it on \u003c\/span\u003e\u003cspan\u003etop\u003c\/span\u003e\u003cspan\u003e delivers an intense heat blast.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e32A High-Velocity Heat:\u003c\/strong\u003e\u003cspan\u003e Utilising a dedicated 32-Amp supply, the PC66 reaches target temperatures of \u003c\/span\u003e\u003cspan\u003e80–90°C in just 20–30 minutes\u003c\/span\u003e\u003cspan\u003e, even in the height of the UK winter.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eVertical Space Efficiency\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The pillar design maximises floor space, allowing for more comfortable legroom on the \u003c\/span\u003e\u003cspan\u003eAlder wood terrace benches\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Integrated \"Oasis\" Tech Suite\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eColour-Changing LED Interior\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Set the mood for your recovery with remote-controlled chromotherapy. The light reflects off the bronzed glass surfaces for a hypnotic, spa-like glow.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHygienic Smart-Drain:\u003c\/strong\u003e\u003cspan\u003e Features a built-in \u003c\/span\u003e\u003cspan\u003edrain tap\u003c\/span\u003e\u003cspan\u003e and integrated ventilation holes, ensuring the Alder interior stays dry and fresh between sessions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eKatepal Weather-Shield:\u003c\/strong\u003e\u003cspan\u003e Topped with a professional-grade black Katepal sheet roof, ensuring the unit is 100% watertight and architecturally striking.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eDeluxe Terrace: Technical Specifications\u003c\/span\u003e\u003c\/h3\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"169\"\u003e \u003ccol width=\"433\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFeature\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTechnical Specification\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ Identity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDeluxe Terrace Sauna\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExternal Dimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1600(L) x 2150(W) x 2050(H) mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThermal Engine\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHarvia Cilindro PC66 (6.6kW Electric)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eStone Capacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e75kg (Included Harvia Stones)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical Load\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32 Amp (Dedicated Hardwired Supply Required)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTimber Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePremium 28mm \/ 42mm Hybrid Construction\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGlazing\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Bronzed Safety Glass (Panoramic Rear + Front Door)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSeating Layout\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMulti-Level Alder Wood Terrace Benches\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRoofing System\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBlack Katepal Protective Sheet Finish\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeat-up Time\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. 20–30 Minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003chr\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2026 Logistics \u0026amp; Site Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Requirement:\u003c\/strong\u003e\u003cspan\u003e This is a high-performance \u003c\/span\u003e\u003cspan\u003e32A hardwired unit\u003c\/span\u003e\u003cspan\u003e. It requires a dedicated circuit and a rotary isolator switch installed by a qualified electrician to support the 6.6kW Harvia Cilindro engine.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eBase Preparation:\u003c\/strong\u003e\u003cspan\u003e Must be installed on a level, solid base (concrete, stone, or reinforced decking) capable of supporting a weight of approximately. \u003c\/span\u003e\u003cspan\u003e600kg\u003c\/span\u003e\u003cspan\u003e (Unit + Heater + Bathers).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDelivery\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Typically delivered pre-assembled for immediate terrace placement. Ensure a minimum 2.2m height clearance for positioning.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eIn-Box Standard\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Includes the \u003c\/span\u003e\u003cspan\u003ePC66 Heater\u003c\/span\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cspan\u003e75kg Stones\u003c\/span\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cspan\u003eLED Lighting\u003c\/span\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cspan\u003eDrain Tap\u003c\/span\u003e\u003cspan\u003e, and \u003c\/span\u003e\u003cspan\u003eKatepal Roof\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDeluxe Terrace: Technical Specifications\u003c\/span\u003e\u003c\/h2\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"169\"\u003e \u003ccol width=\"433\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFeature\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTechnical Specification\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ Identity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDeluxe Terrace Sauna\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExternal Dimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1600(L) x 2150(W) x 2050(H) mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThermal Engine\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHarvia Cilindro PC66 (6.6kW Electric)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eStone Capacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e75kg (Included Harvia Stones)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical Load\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32 Amp (Dedicated Hardwired Supply Required)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTimber Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePremium 28mm \/ 42mm Hybrid Construction\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGlazing\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Bronzed Safety Glass (Panoramic Rear + Front Door)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSeating Layout\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMulti-Level Alder Wood Terrace Benches\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRoofing System\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBlack Katepal Protective Sheet Finish\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeat-up Time\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. 20–30 Minutes\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide Deluxe Terrace Sauna\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eModel: Deluxe Terrace | The Bronzed Panoramic Social Suite\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Place Your Order\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eChoose the \u003c\/span\u003e\u003cspan\u003eDeluxe Terrace Sauna\u003c\/span\u003e\u003cspan\u003e, a premium 2–3 person outdoor sanctuary designed for terrace, patio, or compact garden placement.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThis model includes the high-stone-capacity \u003c\/span\u003e\u003cspan\u003eHarvia Cilindro PC66 (6.6kW)\u003c\/span\u003e\u003cspan\u003e heater, bronzed panoramic rear glazing, and Alder terrace benches as standard.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eComplete your order through our website. You will receive an immediate confirmation email with your 2026 production slot.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eTo ensure a smooth delivery, you are welcome to send us a \u003c\/span\u003e\u003cspan\u003edetailed video of your property\u003c\/span\u003e\u003cspan\u003e. Because this model features extensive 8mm glass, checking the \"kerbside-to-site\" transit route is vital. \u003c\/span\u003e\u003cspan\u003eThe delivery is kerbside delivery only.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Order Processing \u0026amp; Manufacturing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eYour Deluxe Terrace is precision-crafted using a hybrid \u003c\/span\u003e\u003cspan\u003e28mm\/42mm timber construction\u003c\/span\u003e\u003cspan\u003e for optimal structural integrity and thermal mass. Your order includes:\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003ePremium Timber Cabin:\u003c\/strong\u003e\u003cspan\u003e 1600mm (L) x 2150mm (W) x 2050mm (H).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThermal Engine:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eHarvia Cilindro PC66 (6.6kW) pillar heater + Free Stones.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe \"Vista\" Suite:\u003c\/strong\u003e\u003cspan\u003e 8mm Bronzed Safety Glass panoramic rear wall and matching glass door.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLuxury Interior:\u003c\/strong\u003e\u003cspan\u003e Alder wood terrace benches and floor grates.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eProtection\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Black Katepal sheet roof and built-in drainage tap.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Delivery Organisation – FREE Kerbside Delivery \u0026amp; Unloading\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eFree Kerbside Delivery\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Your sauna arrives palletised (often as a flat-pack or pre-assembled kit, depending on your selection). The delivery team will unload the pallet at the nearest safe kerbside point.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Scale:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe 1.6m length makes this one of our most manoeuvrable outdoor units, though the glass panels require careful handling by 2–3 people.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eNotification\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e You will be contacted in advance to schedule your delivery window.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Pre-Installation Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eFoundation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e A perfectly level, solid base is required (Concrete pad, stone paving, or reinforced decking).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eElectrical Preparation:\u003c\/span\u003e\u003cspan\u003e The Harvia PC66 is a performance-tier heater.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eRequirement\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e A dedicated \u003c\/span\u003e\u003cspan\u003e32-Amp single-phase supply\u003c\/span\u003e\u003cspan\u003e (hardwired).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eNote\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Ensure your electrician is briefed on the 6.6kW load before the unit arrives.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Delivery Day \u0026amp; Unloading\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour sauna arrives via a specialised delivery vehicle.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eYour Responsibility:\u003c\/strong\u003e\u003cspan\u003e Moving the components from the kerbside to the installation site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eInspection\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eCritically important:\u003c\/span\u003e\u003cspan\u003e Inspect the 8mm Bronzed Glass panels and the stainless steel heater pillar upon arrival. Report any issues within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Installation Options\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eProfessional Installation (Recommended):\u003c\/strong\u003e  Price Available on Request.\u003c\/span\u003e\u003c\/li\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOur team handles the specialised sealing required for the panoramic rear wall and the positioning of the pillar heater.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eIncludes a \u003c\/span\u003e\u003cspan\u003e2-year structural warranty\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSelf-Assembly:\u003c\/strong\u003e\u003cspan\u003e This model features a refined interlocking system but requires precision when handling the large-format glass. Includes a \u003c\/span\u003e\u003cspan\u003e1-year warranty\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Cilindro Secret:\u003c\/strong\u003e\u003cspan\u003e The PC66 is a pillar heater. To manage your heat, throw water on the \u003c\/span\u003e\u003cspan\u003eside\u003c\/span\u003e\u003cspan\u003e of the stones for soft steam, or on \u003c\/span\u003e\u003cspan\u003etop\u003c\/span\u003e\u003cspan\u003e for a more intense heat blast.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWood Treatment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eApply a high-quality UV-rated wood stain to the exterior Natural Effect finish to protect the Alder timber from UK moisture.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eVentilation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Ensure the integrated ventilation holes are unobstructed to allow the Cilindro to draw air effectively.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Experience\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Lean back against the Alder benches and enjoy the bronzed panoramic views.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eMaintenance\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Regularly check the 75kg stone pile; stones should be re-piled annually to ensure optimal airflow.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSupport\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Our team is available for technical advice and Harvia aftercare.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eNote\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Hardwired 32A power is mandatory. Non-refundable once production commences.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eHeater Information\u003c\/h5\u003e\n\u003ch2\u003e\u003cspan\u003eThe Deluxe Terrace Sauna | Heater Information\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/HARVIA_CILINDRO_Data_sheet.pdf?v=1788150842\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eHarvia Cilindro PC66 Data sheet\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/PC66_FISVENDERUET_Y05-0117.pdf?v=1788151011\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eHarvia Cilindro PC66 Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Fenix_Xenio_EU_04-26_ENDEFRESFISVETHULVLTRUPLCSNLIT_Y05-1461_6__compressed.pdf?v=1785825764\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eControl Unit\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply Specification Deluxe Terrace Sauna\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eModel: Deluxe Terrace | 6.6kW Harvia Cilindro PC66\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e⚠️ Mandatory Electrical Disclaimer \u0026amp; Responsibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Deluxe Terrace Sauna is a high-load electrical appliance. It is the customer’s absolute responsibility to hire a qualified, Part P registered electrician to design and install the supply. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Core Electrical Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eHarvia Cilindro PC66\u003c\/span\u003e\u003cspan\u003e is a high-stone-capacity pillar heater. To manage the thermal mass of 75kg of stones and reach the target \u003c\/span\u003e\u003cspan\u003e90°C\u003c\/span\u003e\u003cspan\u003e, the following supply is required:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eHeater Output\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e 6.6 kW\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePower Supply\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Single Phase 230V \/ 50Hz\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eAmperage Draw\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Approximately \u003c\/span\u003e\u003cspan\u003e28.7 Amps\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSupply Type:\u003c\/strong\u003e\u003cspan\u003e Dedicated \u003c\/span\u003e\u003cspan\u003e32-Amp Circuit\u003c\/span\u003e\u003cspan\u003e (Hardwired).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Customer’s Responsibility: The Electrician’s Brief\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore your sauna arrives, your electrician must ensure the following is in place:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDedicated Breaker\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The sauna must not share a circuit. It requires a dedicated radial circuit protected by a \u003c\/span\u003e\u003cspan\u003e32A or 40A Type B MCB\u003c\/span\u003e\u003cspan\u003e (or RCBO) at the consumer unit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eRCD Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eUnder Section 703 of BS 7671, the circuit \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e be protected by a \u003c\/span\u003e\u003cspan\u003e30mA Residual Current Device (RCD)\u003c\/span\u003e\u003cspan\u003e to ensure user safety in high-moisture environments.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eLocal Isolation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e A waterproof (IP66) double-pole rotary isolator switch must be installed externally, near the sauna, to allow for safe maintenance and emergency shut-off.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Cable Specification \u0026amp; Routing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour electrician will determine the correct cable gauge based on the distance from your house to the sauna (the \"voltage drop\" calculation).\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eStandard Requirement\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Most installations require a \u003c\/span\u003e\u003cspan\u003e6mm² or 10mm² 3-core SWA (Steel Wire Armoured)\u003c\/span\u003e\u003cspan\u003e cable.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eFinal Connection\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e While the sauna includes internal pre-wiring for the lighting and sensors, your electrician must perform the final termination of your armored cable into the Harvia PC66 heater terminals.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Integrated Lighting \u0026amp; Tech\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLED System:\u003c\/strong\u003e\u003cspan\u003e The interior lighting is pre-integrated and powered via the main heater circuit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003ePre-Wiring:\u003c\/strong\u003e\u003cspan\u003e The Harvia Cilindro PC66 is pre-wired to simplify the on-site connection process, but it \u003c\/span\u003e\u003cspan\u003ecannot\u003c\/span\u003e\u003cspan\u003e be used with a standard 13A plug.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Summary Table for Your Electrician\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"168\"\u003e \u003ccol width=\"194\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eComponent\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTechnical Specification\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.6 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eVoltage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e230V Single Phase\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCurrent Draw\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e28.7A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCircuit Breaker\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32A \/ 40A MCB\/RCBO\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRCD Protection\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e30mA (Mandatory)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMax Stone Capacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e75 kg\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConnection Type\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHardwired (SWA Cable)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFinal Instruction for the Homeowner:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnsure your electrician provides an \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e or a \u003c\/span\u003e\u003cspan\u003eMinor Works Certificate\u003c\/span\u003e\u003cspan\u003e upon completion. You will need to keep this on file to validate your warranty. \u003c\/span\u003e\u003cspan\u003eDo not attempt to use the sauna until a qualified professional has verified the earthing and RCD trip times.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation Guide: Deluxe Terrace Sauna\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eModel: Deluxe Terrace | 6.6kW Panoramic Outdoor Suite\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Site Foundation \u0026amp; Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Deluxe Terrace requires a precise foundation to ensure the panoramic glass panels remain stress-free and the door aligns perfectly.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Base:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA perfectly level, non-combustible solid base is mandatory (e.g., concrete pad, stone paving, or heavy-duty reinforced decking).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWeight Factor\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The unit, including the \u003c\/span\u003e\u003cspan\u003eHarvia Cilindro (75kg stone capacity)\u003c\/span\u003e\u003cspan\u003e and 8mm glass, has a significant static load. The base must be rated for at least \u003c\/span\u003e\u003cspan\u003e1000kg\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eClearance:\u003c\/strong\u003e\u003cspan\u003e Allow a minimum of \u003c\/span\u003e\u003cspan\u003e500mm\u003c\/span\u003e\u003cspan\u003e around the unit for timber treatment and to ensure the integrated ventilation holes can draw fresh air effectively.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Delivery \u0026amp; Handling\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStandard FREE Delivery\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e This is a kerbside delivery. The unit arrives palletised and will be unloaded at the nearest safe kerbside point.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. The \"Glass Safety\" Protocol\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Deluxe Terrace features extensive 8mm Bronzed Safety Glass.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eManual Handling:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eMoving the panoramic rear wall requires a minimum of \u003c\/span\u003e\u003cspan\u003e3 capable adults\u003c\/span\u003e\u003cspan\u003e or professional glass suction lifters.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eTransit Check\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Upon kerbside delivery, you must inspect all glass panels immediately. Any chips or cracks must be reported within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e for warranty coverage.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Electrical Supply (Customer Responsibility)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eHarvia Cilindro PC66\u003c\/span\u003e\u003cspan\u003e is a high-performance tower heater that requires a professional installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Requirement:\u003c\/strong\u003e\u003cspan\u003e A dedicated \u003c\/span\u003e\u003cspan\u003e32-Amp single-phase supply\u003c\/span\u003e\u003cspan\u003e is mandatory.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElectrician’s Role\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e It is the customer's responsibility to engage a qualified, Part P-registered electrician. They must run an \u003c\/span\u003e\u003cspan\u003eSWA (Steel Wire Armoured)\u003c\/span\u003e\u003cspan\u003e cable to the site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSafety Note\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e We are not responsible for the electrical connection or site-specific wiring. Ensure your electrician provides an \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e to validate your warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Installation Options\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eProfessional Installation\u003c\/strong\u003e: Price Available on Request.\u003c\/span\u003e\u003c\/li\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOur team will handle the complex task of seating the panoramic glass wall and commissioning the PC66 pillar heater.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThis service includes a \u003c\/span\u003e\u003cspan\u003e2-year structural warranty\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli dir=\"ltr\" style=\"font-weight: bold;\"\u003e\u003cstrong\u003eSelf-Assembly:\u003c\/strong\u003e\u003c\/li\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eSuitable for experienced DIYers. Particular care must be taken with the \u003c\/span\u003e\u003cspan\u003ebuilt-in drain tap\u003c\/span\u003e\u003cspan\u003e and \u003c\/span\u003e\u003cspan\u003eventilation alignment\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eIncludes a \u003c\/span\u003e\u003cspan\u003e1-year structural warranty\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Commissioning \u0026amp; First Heat\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eStone Loading\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The Cilindro PC66 thrives on airflow. Place the stones loosely. Do not \"pack\" them, as this will cause the heater to overheat and trip the internal safety limit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe First Burn\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Run the sauna at 80°C for one hour with the door open. This clears manufacturing residues from the stainless steel heater pillar and the 42mm timber.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDrainage\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Ensure the drain tap is accessible; we recommend directing the runoff away from your terrace surface to prevent staining.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Maintenance \u0026amp; Safety\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eTimber Care:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe \"Natural Effect\" finish requires a UV-protectant oil application within 14 days of installation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eGlass Care:\u003c\/strong\u003e\u003cspan\u003e Clean the bronzed panoramic wall with non-abrasive glass cleaner to maintain the high-clarity \"Vista\" effect\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eOasis Outdoor Sauna Range — Manufacturer's Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis manufacturer's warranty is provided by Oasis Outdoor Living UK Ltd (the manufacturer). Balance Recovery is your authorised retailer for the Woodchop Outdoor Sauna range and your first point of contact for any warranty claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery sauna in the Woodchop Outdoor Sauna range has been crafted from premium thermowood and timber to deliver exceptional performance, reliability and years of authentic sauna enjoyment. To reflect our confidence in the quality of every cabin, Oasis Outdoor Living UK Ltd provides the following manufacturer's warranty for saunas installed for private domestic use within the United Kingdom. This warranty applies across the sauna range and, where relevant, references your Harvia heater and control unit.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1 Year Warranty on the Timber \u0026amp; Cabin Structure\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe timber cabin structure, supporting framework, benches, door and glazing frames are warranted by Oasis Outdoor Living UK Ltd against defects in materials or workmanship that affect the structural integrity of the sauna under normal residential use. Timber is a natural material: normal movement, expansion and contraction, colour change, resin bleed and weathering are inherent characteristics of the material and are not considered defects.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2 Year Warranty on the Harvia Heater \u0026amp; Control Unit\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Harvia heater and control unit carry the Harvia manufacturer's warranty against defects in materials or workmanship for a period of 2 years. This cover is conditional on the heater being installed and connected by a qualified electrician in accordance with BS 7671 (the IET Wiring Regulations). Arranging this installation is the responsibility of the customer, and a valid Electrical Installation Certificate (EIC) may be required to support any warranty claim relating to the heater, control unit or electrical connection.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWarranty Registration\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo receive the full benefits of this warranty, your sauna should be registered within 14 days of delivery. Failure to register within this period will reduce the timber and cabin structure warranty to the statutory minimum from the original date of delivery. Proof of purchase is required for all warranty claims. Please retain your Harvia documentation and your Electrical Installation Certificate (EIC), as these may be required to support a heater or electrical warranty claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReporting Transit Damage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAny missing, damaged or incorrect parts should be reported to your authorised retailer within 3 days of delivery. Failure to report transit damage within this period may affect your entitlement to a warranty claim relating to those items.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eMaking a Warranty Claim\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease contact the authorised retailer from whom your sauna was purchased — \u003c\/span\u003e\u003cspan\u003eBalance Recovery\u003c\/span\u003e\u003cspan\u003e (contact@balancerecovery.co.uk). If you are unable to obtain assistance from your retailer, please contact:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOasis Outdoor Living UK Ltd\u003c\/span\u003e\u003cspan\u003e Unit 9 Albert Martin Business Park Kirkby Road Sutton-in-Ashfield Nottinghamshire NG17 1GZ\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranty claims should be submitted within 30 days of discovering the fault and should include:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eProof of purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eProduct serial number (or photograph of the product identification label) and, for heater claims, the Harvia model and serial number.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eA description of the fault.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePhotographs or videos showing the issue.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eInstallation photographs where requested.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFor any heater, control unit or electrical claim, a copy of the Electrical Installation Certificate (EIC) confirming installation by a qualified electrician in accordance with BS 7671.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOasis Outdoor Living UK Ltd reserves the right to inspect the product or request additional information before approving any warranty claim. Claims relating to the Harvia heater and control unit are assessed under the Harvia manufacturer's warranty. Where a warranty claim is accepted, Oasis Outdoor Living UK Ltd may authorise a repair or replacement of the defective component at its discretion. Customer-replaceable components may be supplied directly where appropriate. Replacement warranty parts are normally dispatched within 48 hours of an approved claim, subject to stock availability.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhere additional investigation is required, Oasis Outdoor Living UK Ltd reserves the right to appoint an authorised representative or independent inspector to assess the product. Travel or call-out charges may apply where the installation falls outside an authorised retailer's normal service area or where the reported fault is found not to be covered by this warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWarranty Limitations\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty applies only to the original purchaser and only while the sauna remains installed at its original domestic installation address within the United Kingdom. The warranty period begins on the original date of delivery. The sauna must be installed, operated and maintained in accordance with the installation, operating and maintenance instructions supplied with the product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty does not cover defects, failures or damage resulting from:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eNormal wear and tear, cosmetic ageing, fading or surface marks.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eNatural timber movement, expansion, contraction, splitting, warping, resin bleed, colour change or weathering inherent to a natural material used outdoors.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFailure to treat, seal, oil or otherwise maintain the timber as recommended in the supplied instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eImproper installation, relocation or transportation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eInstallation or electrical connection of the Harvia heater or control unit by anyone other than a qualified electrician working in accordance with BS 7671, or the absence of a valid Electrical Installation Certificate (EIC).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eMisuse, abuse, negligence or accidental damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eCommercial, rental or public use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFailure to follow the installation, operating or maintenance instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eExposure to extreme weather, standing water, flooding, freezing, power surges or other events beyond reasonable control.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eRepairs or servicing carried out by anyone other than Oasis Outdoor Living UK Ltd, Harvia, or an authorised service representative.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eUnauthorised alterations or modifications.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eContinued use of the sauna or heater after a fault has become apparent.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eThe use of non-approved replacement parts or accessories.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eDamage occurring during transportation by anyone other than Oasis Outdoor Living UK Ltd or an authorised retailer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty is limited to defects arising from manufacturing or material faults and does not include labour charges, transportation, crane hire, removal, reinstallation or consequential losses unless required by applicable law. Replacement components supplied under this warranty remain covered only for the unexpired balance of the original warranty period.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003eGenuine Parts \u0026amp; Accessories\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo ensure optimum safety, reliability and long-term performance, only genuine replacement parts and Oasis Outdoor Living approved accessories should be used, and only genuine Harvia parts should be fitted to the Harvia heater and control unit. The use of non-approved replacement parts or accessories may invalidate this warranty where they are found to have contributed to the failure.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eService Commitment\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eUpon receipt of all required warranty information and supporting documentation, Oasis Outdoor Living UK Ltd aims to acknowledge warranty claims within two working days. Our experienced after-sales team will keep customers informed throughout the warranty process and work to resolve approved warranty claims as quickly as possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003eConsumer Rights\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eThis manufacturer's warranty is provided in addition to, and does not affect, your statutory rights under the Consumer Rights Act 2015.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eFor genuine replacement parts, approved accessories or further assistance, please contact your authorised retailer, Balance Recovery\u003cstrong\u003e (contact@balancerecovery.co.uk).\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003eReturn Policy\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eOasis Outdoor Sauna Range — Returns \u0026amp; Refunds Policy\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery we want you to be completely happy with your purchase. If you change your mind, the following returns policy applies to our Woodchop Outdoor Sauna range. It is offered in addition to, and does not affect, your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Your 14-Day Return Window\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYou may request a return within \u003c\/span\u003e\u003cspan\u003e14 days\u003c\/span\u003e\u003cspan\u003e of receiving your sauna. To start a return, contact us at \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e with your order number and details before sending anything back.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Condition \u0026amp; Packaging\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo be eligible for a return, the product must be \u003c\/span\u003e\u003cspan\u003eunused and unopened\u003c\/span\u003e\u003cspan\u003e, in its \u003c\/span\u003e\u003cspan\u003eoriginal, undamaged packaging\u003c\/span\u003e\u003cspan\u003e, with all components, timber panels, fittings, the Harvia heater, control unit and documentation included. Saunas that have been assembled, installed, treated, used, wired in, or removed from their original packaging cannot be returned under this change-of-mind policy (your statutory rights for faulty goods are unaffected — see section 6).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Return Shipping\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYou are responsible for the \u003c\/span\u003e\u003cspan\u003ecost of returning the goods\u003c\/span\u003e\u003cspan\u003e. We recommend using a tracked, insured service suitable for a large, heavy, palletised item, as the product remains your responsibility until it reaches our warehouse. Please retain your proof of postage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Inspection on Return\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your return arrives at our warehouse it will be \u003c\/span\u003e\u003cspan\u003einspected\u003c\/span\u003e\u003cspan\u003e to confirm its condition. We aim to complete this inspection promptly and will keep you informed throughout.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Your Refund\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eIf, on inspection, the product is returned \u003c\/span\u003e\u003cspan\u003ecomplete and undamaged\u003c\/span\u003e\u003cspan\u003e in its original condition, we will issue a \u003c\/span\u003e\u003cspan\u003efull refund\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eIf any part of the product is found to be \u003c\/span\u003e\u003cspan\u003emissing or damaged\u003c\/span\u003e\u003cspan\u003e on inspection, the \u003c\/span\u003e\u003cspan\u003ecost of replacing the affected part(s)\u003c\/span\u003e\u003cspan\u003e will be \u003c\/span\u003e\u003cspan\u003ededucted\u003c\/span\u003e\u003cspan\u003e from your refund, and the remaining balance refunded to you.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eRefunds are issued to the original payment method once the inspection is complete.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Faulty, Damaged or Incorrect Goods\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis change-of-mind policy is separate from your rights if goods arrive faulty, damaged in transit, or not as described. Any missing, damaged or incorrect parts should be reported promptly on delivery (please refer to the sauna range manufacturer's warranty for the reporting timeframe). Where goods are faulty or damaged in transit, you will not be charged for return shipping, and we will arrange repair, replacement or refund in accordance with your statutory rights.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. How to Request a Return\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEmail \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e with your order number, the item(s) you wish to return, and the reason. We will confirm the return address and next steps before you send anything back.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e8. Your Statutory Rights\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNothing in this policy affects your statutory rights. Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose and as described; under the Consumer Contracts Regulations 2013 you have cancellation rights for most items bought at a distance. This policy is provided in addition to those rights.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/HARVIA_CILINDRO_Data_sheet.pdf?v=1788150842\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eHarvia Cilindro PC66 Data sheet\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/PC66_FISVENDERUET_Y05-0117.pdf?v=1788151011\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eHarvia Cilindro PC66 Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Fenix_Xenio_EU_04-26_ENDEFRESFISVETHULVLTRUPLCSNLIT_Y05-1461_6__compressed.pdf?v=1785825764\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eControl Unit\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Oasis","offers":[{"title":"Default Title","offer_id":57928818491724,"sku":null,"price":7999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Deluxe-Terrace-Sauna-Lifestyle-ezgif.com-webp-to-jpg-converter.jpg?v=1784265847","url":"https:\/\/balancerecovery.co.uk\/products\/deluxe-terrace-sauna-6-6kw-harvia%c2%ae-panoramic-garden-retreat","provider":"Balance Recovery","version":"1.0","type":"link"}