{"product_id":"chill-tubs-essential-bath-complete-inflatable-ice-bath-kit","title":"Chill Tubs Essential Bath — Complete Inflatable Ice Bath Kit","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003eIntroducing the Chill Tubs Essential Bath, the newest member of our Ice Bath collection. This inflatable tub caters to both newcomers and seasoned ice bath enthusiasts. When fully inflated, its sturdy, reinforced PVC walls provide an excellent setting for your cold plunge sessions.\u003c\/p\u003e\n\u003cp\u003eThe insulated design of both the tub and its thermal lid helps to ensure the water is shielded from external weather conditions. Add ice to make the water even colder. New Mini Chiller available to pre-order now to enhance your Essential experience and keep your water at 3 degrees. Dive into the refreshing experience with the Chill Tubs Essential Bath, a perfect choice for recovery and boosting your overall well-being.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMaterials:\u003c\/strong\u003e\u003cspan\u003e Ultra-Durable Reinforced PVC\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003cspan\u003e 18kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWater Capacity:\u003c\/strong\u003e 498 litres\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDraining:\u003c\/strong\u003e Hose pipe connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCover Included: \u003c\/strong\u003eThermo lid\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInflate:\u003c\/strong\u003e High Pressure Structure max 10 Psi (0.68 Bar)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 1550mm x 850mm x 650mm\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eChill Tubs: The Ultimate Buyer’s Guide to Portable Recovery\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eElite Cold Therapy. Portable Convenience. UK Stock.\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA Chill Tub is a high-performance recovery tool designed for athletes and wellness enthusiasts who need professional results without the permanent footprint. Whether you are using the \u003c\/span\u003e\u003cspan\u003eChill Tub Pod\u003c\/span\u003e\u003cspan\u003e, the \u003c\/span\u003e\u003cspan\u003eChill Tub Bath\u003c\/span\u003e\u003cspan\u003e, or the powerful \u003c\/span\u003e\u003cspan\u003eChill Tub Chiller\u003c\/span\u003e\u003cspan\u003e, these systems offer incredible thermal efficiency and durability in a portable format.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAs a specialist reseller, we hold all Chill Tubs products in our \u003c\/span\u003e\u003cspan\u003eUK Warehouse\u003c\/span\u003e\u003cspan\u003e. This ensures you bypass international shipping delays and receive your setup within days. This guide walks you through every step to ensure your transition to elite-level recovery is smooth, transparent, and surprise-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order \u0026amp; Order Confirmation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelecting the right setup is the first step toward better recovery. You can choose the configuration that best fits your lifestyle:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eChill Tub Pod:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe compact, upright solution for deep immersion.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eChill Tub Bath:\u003c\/strong\u003e\u003cspan\u003e A horizontal layout for a more relaxed, full-body soak.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eChill Tub Chiller:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe \"brain\" of the operation, providing automated cooling down to \u003c\/span\u003e\u003cspan\u003e3°C\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOrder Confirmation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce placed, you will receive an automated confirmation email and a direct message from our team. We check your order against our live warehouse inventory to ensure immediate processing.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Rapid Turnaround (UK Warehouse Stock)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause we maintain a guaranteed stock of the portable Chill Tubs range in our UK warehouse, there are no \"made-to-order\" wait times.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eTimeline:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYour order typically moves from processing to dispatch within \u003c\/span\u003e\u003cspan\u003e2 to 7 days\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eQuality Assurance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEvery unit—including the chiller and portable tub—undergoes a final inspection before being securely packaged for transit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Preparation Checklist (Pre-Delivery)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePreparation is key to getting in the water as soon as your delivery arrives:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWhile these tubs are portable, they are heavy once filled (a Pod can hold 300L+). Ensure you have a \u003c\/span\u003e\u003cspan\u003elevel, solid surface\u003c\/span\u003e\u003cspan\u003e such as a patio, concrete, or reinforced decking.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eElectrical Supply:\u003c\/strong\u003e\u003cspan\u003e If you have ordered the \u003c\/span\u003e\u003cspan\u003eChill Tubs Chiller\u003c\/span\u003e\u003cspan\u003e, you will need a standard 13A outdoor waterproof socket. We always recommend an RCD-protected outlet for maximum safety. We always recommend consulting a qualified electrician before installing.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWater Source:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA standard garden hose is required to fill the tub.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDrainage:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIdentify a suitable area to empty the tub. The Pod and Bath both feature easy-drain valves to simplify water changes.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour equipment will arrive via a professional delivery partner.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eThe Process:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWe provide \u003c\/span\u003e\u003cspan\u003eFree Doorstep Delivery\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHandling:\u003c\/strong\u003e\u003cspan\u003e Portable units are significantly easier to move than fixed tubs, but if you have ordered the chiller, it is a robust piece of machinery. We recommend having a second person available to help move the boxes to your chosen installation site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eThe 24-Hour Inspection:\u003c\/strong\u003e\u003cspan\u003e Once unpacked, inspect the portable tub material (check for any scuffs) and the chiller casing. Any transit-related issues must be reported to our team \u003c\/span\u003e\u003cspan\u003ewithin 24 hours\u003c\/span\u003e\u003cspan\u003e to protect your warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation \u0026amp; Commissioning (DIY Friendly)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSetting up a portable Chill Tub is designed to be a \"tool-free\" experience:\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eInflate\/Assemble:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eSet up the Pod or Bath on your level base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eChiller Connection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIf you have the chiller, connect the hoses to the inlet and outlet ports on the tub. Ensure the seals are hand-tight.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFilling:\u003c\/strong\u003e\u003cspan\u003e Fill the tub with a hose. Do not overfill—leave room for your body’s water displacement.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePower \u0026amp; Cooling:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePlug in the chiller and set your target temperature via the digital display. The system can cool water down to a crisp \u003c\/span\u003e\u003cspan\u003e3°C\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFiltration:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEnsure the filter is correctly seated; the system will immediately begin circulating and cleaning the water.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Warranty Validation \u0026amp; Maintenance\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo keep your portable system in peak condition and protect your manufacturer’s warranty:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFilter Maintenance:\u003c\/strong\u003e\u003cspan\u003e Rinse your filter weekly and replace it every 1–3 months, depending on how often you use the tub.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWater Hygiene:\u003c\/strong\u003e\u003cspan\u003e Use the built-in Ozone system (if applicable) and recommended water treatments to keep the environment sanitary.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCover Usage:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAlways use the included thermal cover. This keeps debris out and helps the chiller maintain the temperature more efficiently, saving you on energy costs.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Enjoy Your Chill Tub \u0026amp; Aftercare\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce the water hits your target (beginners often start at 10°C, while pro users aim for 3°C):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eThe Experience:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eStep in, focus on your breath, and feel the immediate reduction in muscle soreness and inflammation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWe are your long-term recovery partners. Contact us anytime for replacement filters, maintenance advice, or technical help.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003ePortable Flexibility: \u003c\/strong\u003eRemember, because this is a portable system, you can easily drain it, pack it down, and move it if you decide to change your garden or gym layout.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePortable Chill Tubs: Delivery Guide\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur goal is to get your Portable Chill Tub to you safely and efficiently. Please review our delivery terms below to ensure a smooth arrival.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Standard UK Delivery\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eStandard doorstep delivery is \u003c\/span\u003e\u003cspan\u003eincluded in the price\u003c\/span\u003e\u003cspan\u003e of your Chill Tub.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eService Level:\u003c\/span\u003e\u003cspan\u003e This is a \"kerbside\" delivery service. The unit will be delivered to the closest accessible point of your property.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eSetup:\u003c\/span\u003e\u003cspan\u003e As this is a portable product, on-site positioning, unboxing, and setup are \u003c\/span\u003e\u003cspan\u003enot included\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003ePackaging:\u003c\/span\u003e\u003cspan\u003e All transit packaging is the customer's responsibility to remove and dispose of.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Pre-Delivery \u0026amp; Access\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePrior to delivery, our logistics team will contact you to ensure that a safe delivery to your property is possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eAccess Disclosure:\u003c\/span\u003e\u003cspan\u003e You must inform us of any access restrictions (such as narrow lanes, steep driveways, or height limits) before booking your delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eFailed Delivery:\u003c\/span\u003e\u003cspan\u003e If we are not notified of restrictions and delivery cannot be completed, the unit may be left in a safe place at the property or returned for redelivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eFees:\u003c\/span\u003e\u003cspan\u003e Any redelivery required due to undisclosed access issues will incur an \u003c\/span\u003e\u003cspan\u003eadditional charge\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Coverage \u0026amp; Regional Surcharges\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eExcluded Locations:\u003c\/span\u003e\u003cspan\u003e Northern Ireland, the Scottish Highlands\/Islands, the Isle of Man, the Isle of Wight, the Scilly Isles, Jersey, and Guernsey are excluded from standard pricing.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA custom quote from an external freight company will be required, and the cost difference will be charged to the customer prior to dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eWarranty Notice:\u003c\/span\u003e\u003cspan\u003e For the excluded locations listed above, the warranty covers \u003c\/span\u003e\u003cspan\u003eparts only\u003c\/span\u003e\u003cspan\u003e. \u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Shipping Times \u0026amp; Schedule\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eOperating Hours:\u003c\/span\u003e\u003cspan\u003e We ship orders on business days only (\u003c\/span\u003e\u003cspan\u003eMonday – Friday\u003c\/span\u003e\u003cspan\u003e).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eEstimates:\u003c\/span\u003e\u003cspan\u003e All delivery dates and times are provided in good faith and are estimates only.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eDelays:\u003c\/span\u003e\u003cspan\u003e We make every effort to deliver within the estimated timeframe. If a delay occurs due to factors beyond our control, we will notify you as soon as possible with a revised date.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Terms of Liability\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease note that the delivery time is not \"of the essence\" under these terms. We are not liable for any direct or indirect loss of profits, financial loss, or damage suffered by you as a result of a delivery delay.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Chill-Tubs-Warranty_2024.pdf?v=1774680301\"\u003e\u003cspan\u003eChill Tubs Warranty\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe want you to be completely satisfied with your purchase. This policy outlines your rights and our procedures regarding returns, cancellations, and refunds. \u003c\/span\u003e\u003cspan\u003ePlease note that nothing in this policy affects your statutory legal rights.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Mandatory Return Authorisation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll refunds and returns must be authorised by our team before any products are returned.\u003c\/span\u003e\u003cspan\u003e Please do not dispatch a return without contacting us first, as unauthorised returns may not be accepted or processed.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Changing Your Mind (Cancellations)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you exercise your legal right to change your mind and cancel your contract, the following conditions apply:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eTimeframe:\u003c\/strong\u003e\u003cspan\u003e You must return the products to us within \u003c\/span\u003e\u003cspan\u003e14 days\u003c\/span\u003e\u003cspan\u003e of notifying us of your intention to end the contract.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCondition of Goods:\u003c\/strong\u003e\u003cspan\u003e The product must be returned to us in a fully saleable condition.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDeductions:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWe reserve the right to deduct from your final refund amount if the returned product shows any signs of wear, use, or damage.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Refundable Fees:\u003c\/strong\u003e\u003cspan\u003e Original delivery charges are strictly non-refundable.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eReturn Costs:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYou are fully responsible for the cost of returning the item to us if you change your mind. If you require us to collect the product, we will charge you the direct cost of collection. This collection fee must be paid in full before the collection takes place.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eExceptions:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe right to return goods due to a change of mind does not apply in the following circumstances:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe product has been used.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe product was custom-made or bespoke specifically for you.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Faulty or Misdescribed Products\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are returning a product because it is faulty or has been misdescribed, please notify us immediately.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eExamination:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWe will carefully examine the returned product.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eResolution:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIf we agree that the product is faulty and we are unable to provide a suitable replacement or repair, we will notify you of your refund via telephone or email within a reasonable timeframe.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eReturn Costs:\u003c\/strong\u003e\u003cspan\u003e We will cover the cost of returning the product if it is confirmed to be faulty or misdescribed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. The Refund Process\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce a return has been received, inspected, and approved, we will process your refund as quickly as possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePayment Method:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWe will refund any funds we received from you using the same method used for your purchase. If you paid by credit or debit card, the refund can only be credited back to that original card.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eProcessing Time (Change of Mind):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eRefunds will be processed within \u003c\/span\u003e\u003cspan\u003e30 days\u003c\/span\u003e\u003cspan\u003e of our facility's receipt of the returned product.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eProcessing Time (Faulty Goods):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eRefunds will be processed within \u003c\/span\u003e\u003cspan\u003e30 days\u003c\/span\u003e\u003cspan\u003e of the date we confirm via email that you are entitled to a refund for the faulty item.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. How to Arrange a Return\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you need to end your contract or arrange a return, you must either return the products to us in person or arrange a formal collection through our team.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease contact us to initiate the process:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eEmail:\u003c\/strong\u003e\u003cspan\u003e \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eTelephone:\u003c\/strong\u003e\u003cspan\u003e \u003ca href=\"tel:03330903557\"\u003e0333 090 3557\u003c\/a\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/280202-ChillTubs-EssentialsBath-manual_8d18a6b9a9465d5407a1f6092691c5b7.pdf?v=1774682436\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/p\u003e","brand":"Chill Tubs","offers":[{"title":"Default Title","offer_id":56277018444108,"sku":null,"price":528.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Essential_Bath.jpg?v=1766167225","url":"https:\/\/balancerecovery.co.uk\/products\/chill-tubs-essential-bath-complete-inflatable-ice-bath-kit","provider":"Balance Recovery","version":"1.0","type":"link"}