{"product_id":"celsium-benas-in-wood-fired-hot-tub-internal-stove","title":"Celsium Benas IN — Wood-Fired Hot Tub (Internal Stove)","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eBenas IN— The Wood-Fired Hot Tub with an Internal Premium Stove\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eCelsium Benas IN\u003c\/span\u003e\u003cspan\u003e is a classic round wood-fired hot tub with an \u003c\/span\u003e\u003cspan\u003einternal premium stove\u003c\/span\u003e\u003cspan\u003e — a compact, efficient design that heats the water by wood fire alone, with no electricity required. Built for shared, off-grid relaxation, it's suited to gardens and terraces and delivered fully pre-assembled, ready to position, fill and fire.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eChoose from \u003c\/span\u003e\u003cspan\u003etwo sizes\u003c\/span\u003e\u003cspan\u003e: Ø 2 m (seats 4–6, ~1,000 L) or Ø 2.25 m (seats 6–8, ~1,400 L), reaching temperature in around \u003c\/span\u003e\u003cspan\u003e1.5–2 hours\u003c\/span\u003e\u003cspan\u003e. A smooth, hygienic liner — fibreglass as standard, or upgraded acrylic with solid and marble finishes — sits within an insulated body, finished outside in natural wood or weather-resistant WPC, with the option of Shou Sugi Ban (burnt spruce) for a striking matte-black exterior. Branded \u003c\/span\u003e\u003cspan\u003eCelsium steps\u003c\/span\u003e\u003cspan\u003e are included for easy access, and adjustable RGB LED lighting and a thermo-leather cover are available.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe internal stove is built from \u003c\/span\u003e\u003cspan\u003emarine-grade AISI 304 stainless steel\u003c\/span\u003e\u003cspan\u003e for corrosion resistance and a long service life. The Benas IN is \u003c\/span\u003e\u003cspan\u003eCE certified\u003c\/span\u003e\u003cspan\u003e and \u003c\/span\u003e\u003cspan\u003einsulated\u003c\/span\u003e\u003cspan\u003e for efficient heat retention. Because every unit is made to order, you choose the size, liner, exterior finish and accessories to suit your space and routine.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eSpecification\u003c\/h5\u003e\n\u003ch2\u003eCelsium Benas IN — Technical Specifications\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eType\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Round wood-fired hot tub with internal stove\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eCapacity\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e 4–6 people (Ø 2 m) \/ 6–8 people (Ø 2.25 m)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDiameter\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e 2.0 m or 2.25 m · \u003c\/span\u003e\u003cspan\u003eWater capacity:\u003c\/span\u003e\u003cspan\u003e ~1,000 L \/ ~1,400 L\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eHeight\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e 0.85 m · \u003c\/span\u003e\u003cspan\u003eWarm-up:\u003c\/span\u003e\u003cspan\u003e approx. 1.5–2 hours\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eStove\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Internal premium, AISI 304 stainless steel\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eLiner\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Fibreglass (standard); acrylic optional\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eExterior\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Natural wood \/ WPC weather-resistant finish; Shou Sugi Ban optional\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulated body \u003c\/strong\u003e· CE certified · Celsium steps included\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElectrical\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e None required to heat (wood-fired)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWarranty\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e 2 years (Celsium Wellness)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eThe Celsium Hot Tub Experience Buying Guide\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Celsium range represents the pinnacle of Nordic-inspired outdoor wellness. Because each hot tub is made to order to your chosen specification, we follow a meticulous process to ensure your delivery and set-up are seamless and transparent. Below is the step-by-step journey from your initial order to your first soak.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Consultation, Place Your Order \u0026amp; Site Assessment Your journey begins with choosing your Benas IN— size (Ø 2 m or Ø 2.25 m), liner, exterior finish and accessories. We invite you to schedule a personalised consultation with our specialist team to discuss your project.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eProactive Logistics\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Before your hot tub enters production, we consult our \"last-mile\" delivery team to verify property access and site details, as the Benas IN is delivered fully assembled.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eBespoke Confirmation:\u003c\/strong\u003e\u003cspan\u003e Once we're confident the site is accessible and the specification is correct, your order is officially logged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Handcrafted Production Celsium hot tubs are handcrafted to order, not mass-produced.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Timeline\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Due to the bespoke nature, the production lead time is approximately 6 weeks.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eTotal Lead Time:\u003c\/strong\u003e\u003cspan\u003e With an additional ~2 weeks for secure transit and delivery coordination, the total journey from order to doorstep is approximately 8 weeks.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Delivery (Fully Pre-Assembled)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eComplimentary Delivery:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eDelivery to your kerbside is free of charge across UK Mainland.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003ePre-Assembled:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eUnlike our flat-pack saunas, the Benas INarrives complete and ready to use — no on-site build required. A forklift or crane may be needed for unloading and positioning depending on access; we can help coordinate this.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eProvide a solid, level base able to support the tub plus the \"live load\" of water and occupants. Water alone adds roughly 1,000–1,400 kg depending on size, so a reinforced concrete pad, slab or structurally rated base is essential, and it must be perfectly level.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eNo Electrical Supply Required to Heat\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The Benas IN is wood-fired, so no mains hook-up is needed to warm the water. If you add optional RGB LED lighting, arrange a suitable low-voltage supply with a qualified electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eStove Clearances \u0026amp; Ventilation:\u003c\/strong\u003e\u003cspan\u003e Position with safe clearances around the internal stove and flue, and keep combustibles clear — we'll provide the guidance for your build.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Delivery \u0026amp; Inspection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePalletised, Pre-Assembled Arrival\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Your hot tub arrives securely palletised and weather-wrapped, fully assembled.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eIntegrated Assistance:\u003c\/strong\u003e\u003cspan\u003e Kerbside delivery is standard; where access permits, our crew helps position the tub as close to its final location as possible.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eThe 24-Hour Rule:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOn delivery, inspect the tub carefully. To maintain warranty eligibility, any damage must be reported within 24 hours.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Positioning, Filling \u0026amp; First Fire\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePosition \u0026amp; Fill\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Set the tub on its prepared, level base and fill with clean water.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eFirst Fire:\u003c\/strong\u003e\u003cspan\u003e Light the internal stove; the water reaches a comfortable temperature in around 1.5–2 hours. Never light the stove without water covering it.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWater Care:\u003c\/strong\u003e\u003cspan\u003e Maintain water quality with appropriate treatment, keep the optional cover on between soaks to retain heat, and drain down in hard frost if not in use.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Aftercare \u0026amp; Ongoing Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eAftercare:\u003c\/strong\u003e\u003cspan\u003e Periodically clean the liner and inspect the stove and timber exterior; re-treat natural timber as needed for your local climate.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAs your dedicated reseller, we're here for the long haul — contact us anytime for accessories, maintenance advice or technical assistance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eHeater Information\u003c\/h5\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Benas IN is heated by a new-style \u003c\/span\u003e\u003cspan\u003einternal premium stove\u003c\/span\u003e\u003cspan\u003e — a wood-burning heater with internal loading that sits inside the tub (Celsium lists it as a \u003c\/span\u003e\u003cspan\u003eWood-Burning Heater, internal loading\u003c\/span\u003e\u003cspan\u003e). Positioned within the water, it warms the tub directly and keeps the overall footprint compact, and it needs no gas, mains electricity or other fuel to heat.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eMaterial\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Marine-grade \u003c\/span\u003e\u003cspan\u003eAISI 304 stainless steel\u003c\/span\u003e\u003cspan\u003e as standard, with an \u003c\/span\u003e\u003cspan\u003eAISI 316 stainless steel\u003c\/span\u003e\u003cspan\u003e upgrade for enhanced corrosion resistance (recommended for salt-water, chlorinated or coastal use).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eFuel:\u003c\/span\u003e\u003cspan\u003e Wood only — heating is by wood fire; no electrical supply is required to reach temperature.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWarm-up:\u003c\/strong\u003e\u003cspan\u003e From cold, the water reaches a comfortable soaking temperature in approximately \u003c\/span\u003e\u003cspan\u003e1.5–2 hours\u003c\/span\u003e\u003cspan\u003e, depending on size, starting water temperature and conditions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eFlue \/ chimney\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e As a wood-burning heater, the stove vents through a flue\/chimney. Celsium does not publish the flue dimensions, height or the exact chimney-kit specification for the internal stove.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eHeat output\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Celsium does not publish a kW output or kW-equivalent for the wood-fired stove —\u003c\/span\u003e\u003cspan\u003e before quoting any figure.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSafe Operation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eNever light the stove without water\u003c\/span\u003e\u003cspan\u003e covering it — firing it dry can damage the stove and voids the warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eGuard against contact burns:\u003c\/span\u003e\u003cspan\u003e the stove and its surfaces become very hot in use; avoid direct contact with the heater inside the tub and supervise children at all times.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eClearances:\u003c\/span\u003e\u003cspan\u003e keep combustible materials clear of the stove and flue, and maintain safe clearances as advised for your build.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOptional Powered Equipment\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe wood-fired stove needs no electricity, but Celsium offers optional, electrically-powered add-ons (each requires a suitable mains supply — see \u003c\/span\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003cspan\u003e below):\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eElectric water heater\u003c\/strong\u003e\u003cspan\u003e — 3 kW, 6 kW or 9 kW, as an optional supplementary heat source alongside the wood stove.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHydro massage system\u003c\/strong\u003e\u003cspan\u003e — approx. \u003c\/span\u003e\u003cspan\u003e1.1 kW\u003c\/span\u003e\u003cspan\u003e (electric pump; 8 or 10 nozzles).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eAir bubble massage\u003c\/strong\u003e\u003cspan\u003e — approx. \u003c\/span\u003e\u003cspan\u003e0.7 kW\u003c\/span\u003e\u003cspan\u003e (electric blower; 12 nozzles).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eAntibacterial UV lamp\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e,\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003ewater filtration\u003c\/span\u003e\u003cspan\u003e (sand filter) and adjustable \u003c\/span\u003e\u003cspan\u003eRGB LED lighting\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eElectrical Supply - IMPORTANT\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003eElectrical Supply \u0026amp; Installation Of Celsium Benas IN\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeating is by the internal wood-burning stove alone. There is \u003c\/span\u003e\u003cspan\u003eno heat pump and no chiller\u003c\/span\u003e\u003cspan\u003e on the Bennis In: the water is warmed by wood fire, not electricity, so the tub can be enjoyed completely off-grid, with no mains connection needed to reach temperature. (Celsium's separate dual-temperature\/hybrid model is a different product and is not offered as part of the Bennis In.)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOptional electrics need a suitable supply\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you select any of the optional powered equipment, it must be connected to a suitable electrical supply by a \u003c\/span\u003e\u003cspan\u003equalified electrician\u003c\/span\u003e\u003cspan\u003e:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eAdjustable \u003c\/span\u003e\u003cspan\u003eRGB LED lighting\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eOptional \u003c\/span\u003e\u003cspan\u003eelectric water heater\u003c\/span\u003e\u003cspan\u003e (3 kW \/ 6 kW \/ 9 kW)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eHydro\u003c\/span\u003e\u003cspan\u003e (approx. 1.1 kW) or \u003c\/span\u003e\u003cspan\u003eair bubble\u003c\/span\u003e\u003cspan\u003e (approx. 0.7 kW) massage systems\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eAntibacterial UV lamp\u003c\/span\u003e\u003cspan\u003e and \u003c\/span\u003e\u003cspan\u003ewater filtration\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eAll electrical work must comply with \u003c\/span\u003e\u003cspan\u003eBS 7671\u003c\/span\u003e\u003cspan\u003e (IET Wiring Regulations) and be carried out by a qualified, registered electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eProvide a \u003c\/span\u003e\u003cspan\u003ededicated circuit\u003c\/span\u003e\u003cspan\u003e with appropriate \u003c\/span\u003e\u003cspan\u003eRCD\u003c\/span\u003e\u003cspan\u003e protection, suitably rated for the selected equipment and for outdoor\/wet-location use.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThe higher-power options (for example the 6 kW and 9 kW electric water heater) draw significant current; the exact voltage, phase and circuit rating must be confirmed for the chosen equipment. \u003c\/span\u003e\u003cspan\u003e(Celsium does not publish supply specifications.\u003c\/span\u003e\u003cspan\u003e your electrician should specify the final circuit.)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2\u003eDelivery and installation for the Celsium Benas IN Hot Tub\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProactive Logistics \u0026amp; Lead Times We ensure all logistical hurdles are cleared before your hot tub enters production.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSite Assessment\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Before production, we consult our \"last-mile\" team to verify property access and site details — important, as the Benas IN is delivered fully assembled.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eProduction Timeline\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Handcrafted to order — production lead time approximately 6 weeks.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eTotal Lead Time:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e With\u003c\/strong\u003e ~2 weeks for transit and coordination, approximately 8 weeks from order to doorstep.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery \u0026amp; Handover\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eComplimentary Shipping\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Kerbside delivery is free of charge within UK Mainland.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eFully Pre-Assembled:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe Benas IN arrives complete — no on-site assembly required. A forklift or crane may be required for unloading and positioning depending on access, which we can help coordinate.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eIntegrated Assistance\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Where access permits, our crew positions the tub as close to its final location as possible.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003e24-Hour Quality Audit:\u003c\/strong\u003e\u003cspan\u003e Inspect the tub on delivery; report any transit concerns within 24 hours to maintain warranty eligibility.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation \u0026amp; Set-Up\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eNo Build, No Mains Heating\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Set the pre-assembled tub on a prepared, level base and fill with water — the wood-fired stove needs no electrical connection to heat.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eBase\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e A solid, level, load-bearing base (reinforced concrete, slab or equivalent) rated comfortably above the filled weight (water adds ~1,000–1,400 kg) is essential.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eOptional Lighting:\u003c\/strong\u003e\u003cspan\u003e If RGB LED lighting is selected, a qualified electrician should provide the low-voltage supply.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAftercare\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMaintain water quality,\u003c\/strong\u003e keep the optional cover on between soaks, and drain down in hard frost if not in use. Re-treat natural timber as needed.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eProfessional 2-Year Limited Warranty Celsium Wellness Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003eAs an authorised professional provider of Celsium Wellness saunas, we offer a comprehensive 2-Year (24-Month) warranty across our entire sauna collection. Engineered to elite Scandinavian standards, Celsium saunas use premium materials and advanced structural craftsmanship to ensure a lifetime of therapeutic performance\u003cstrong\u003e.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Warranty Scope \u0026amp; Coverage Duration Every Celsium product is protected by a 24-month guarantee from the date of delivery, covering manufacturing and material defects.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"150\"\u003e \u003ccol width=\"122\"\u003e \u003ccol width=\"352\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComponent Category\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranty Period\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCoverage Specifics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eStructural Integrity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2 Years\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMain cabin structure, precision joinery and frame\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eManufacturer Defects\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2 Years\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll integrated hardware and production-related faults\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Support\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLifetime\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAccess to professional wellness consultants and support\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Professional Quality Standards\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePremium Timber Integrity\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Cover for defects in raw materials and craftsmanship affecting structural safety.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePrecision Glazing\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Protection for tempered glass and panoramic windows against manufacturing-related stress fractures.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHardware \u0026amp; Fittings:\u003c\/strong\u003e\u003cspan\u003e Cover for hinges, handles and internal bench structures.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eHeating \u0026amp; Controls\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Harvia\/HUUM heating systems are covered under their own professional warranties (typically 2–5 years residential); factory-installed wiring and lighting are covered when commissioned by a qualified professional.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Professional Installation \u0026amp; Maintenance (conditions)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eCertified Assembly:\u003c\/strong\u003e\u003cspan\u003e Valid provided the sauna is assembled per the Celsium User Manual; some protections may be invalidated if not professionally assembled by an authorised team or certified contractor.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElectrical Commissioning\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e All electrical components must be connected by a qualified electrician; proof of certified installation may be required.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSite Preparation:\u003c\/strong\u003e\u003cspan\u003e Must be placed on a level, solid foundation to prevent warping or moisture ingress.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eMaintenance\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Regular maintenance, including wood treatment and cleaning per the manual, is required for continued validity.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. General Exclusions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eNatural Wood Characteristics:\u003c\/strong\u003e\u003cspan\u003e Minor discolouration, dimensional change or small cracks from humidity are not defects.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eEnvironmental Damage\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Damage from extreme weather, or improper storage of unassembled units left over 1 year.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eImproper Use:\u003c\/strong\u003e\u003cspan\u003e Operating above recommended temperatures or use other than intended.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eUnauthorised Repairs:\u003c\/strong\u003e\u003cspan\u003e Any modification or attempted repair by non-authorised personnel voids the warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e5. Commercial \u0026amp; Trailer Installations Products used commercially (spas, rentals, gyms, health clubs) or on mobile trailers may carry different terms, confirmed at purchase or in the User Manual.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e6. Claim Procedure \u0026amp; Support Report any defect within 7 days of discovery. Required: proof of purchase and delivery date, photographs\/video of the defect, and confirmation of professional electrical installation. Contact contact@balancerecovery.co.uk.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch5\u003eReturn Policy\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy: Bespoke \u0026amp; Made-to-Order Collection\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAt Balance Recovery, we curate premium, made-to-order products. Because items in our bespoke range are commissioned specifically to your requirements, our returns and refunds policy reflects their specialised nature.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. The Bespoke Nature of Your Purchase\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eFinal Sale\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Due to the personalised nature of these items, we cannot accept returns or refunds for a \"change of mind\" once the order has entered production.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eAccuracy:\u003c\/strong\u003e\u003cspan\u003e Please verify all site dimensions and technical requirements before finalising an order.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Natural Material Disclosure Crafted from sustainably sourced timber, every unit shows distinct grain, knots and texture; final shading may vary slightly from images or samples; minor surface \"shakes\" (small cracks) may occur as the wood adapts — none of these are defects.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Order Cancellations and Amendments\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eCancellation Window:\u003c\/strong\u003e\u003cspan\u003e You may cancel or amend within 24 hours of placing your order.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eAdministration Fees\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Cancellations after this window but before fabrication begins incur a 10% fee covering administration and material allocation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003ePost-Fabrication:\u003c\/strong\u003e\u003cspan\u003e Once production has begun, cancellations cannot be facilitated.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Damages and Manufacturing Faults\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eTransit Damage:\u003c\/strong\u003e\u003cspan\u003e Inspect on delivery; note any damage on the delivery paperwork and report to \u003c\/span\u003e\u003cspan\u003econtact@balancerecovery.co.uk\u003c\/span\u003e\u003cspan\u003e within 48 hours with photographic evidence.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eManufacturing Defects\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e We coordinate repair, replacement or refund in accordance with the Consumer Rights Act 2015.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Statutory Rights and Compliance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eConsumer Contracts Regulations 2013\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Bespoke\/made-to-order goods are legally exempt from the standard 14-day cooling-off period for distance selling.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Rights Act 2015:\u003c\/strong\u003e\u003cspan\u003e Goods must be of satisfactory quality, fit for purpose and as described; your statutory rights for faulty or misdescribed goods remain fully protected.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Contact and Support Email contact@balancerecovery.co.uk — we aim to respond within one business day.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch5\u003e\n\u003cmeta charset=\"utf-8\"\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/celsium-wellness-general-warranty-conditions.pdf?v=1767879853\" rel=\"noopener\" target=\"_blank\"\u003eCelsium Wellness General Warranty Conditions\u003c\/a\u003e\u003c\/p\u003e","brand":"Celsium","offers":[{"title":"Default Title","offer_id":57837961937228,"sku":null,"price":4299.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/6_18.png?v=1785156884","url":"https:\/\/balancerecovery.co.uk\/products\/celsium-benas-in-wood-fired-hot-tub-internal-stove","provider":"Balance Recovery","version":"1.0","type":"link"}