{"title":"Shop All","description":"\u003ch3\u003e\u003cstrong\u003eShop All – Complete Wellness \u0026amp; Recovery Collection\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003eExplore our full range of premium wellness and recovery solutions, including saunas, hot tubs, ice baths, cold plunges, and hyperbaric chambers. Each product is thoughtfully designed to combine luxury, innovation, and high performance - helping you create the ultimate wellness experience.\u003c\/p\u003e\n\u003cp\u003eFrom deep relaxation to advanced recovery, our collection supports overall well-being with expertly crafted solutions built for durability and results. Whether you're enhancing a home setup or equipping a commercial space like a spa or gym, you'll find versatile options to suit every need.\u003c\/p\u003e\n\u003cp\u003eDiscover cutting-edge technology, refined design, and dependable performance across our entire collection - everything you need to elevate recovery, relaxation, and everyday wellness.\u003c\/p\u003e","products":[{"product_id":"genevas-zermatt-5-person-outdoor-sauna-with-changing-room","title":"Genevas Zermatt 5 Person Outdoor Sauna with Changing Room","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"246\" data-start=\"184\"\u003eGenevas Zermatt 5 Person Outdoor Sauna with Changing Room\u003c\/h2\u003e\n\u003cp data-end=\"553\" data-start=\"248\"\u003eExperience luxury, wellness, and craftsmanship combined in the Genevas Zermatt 5 Person Outdoor Sauna with Changing Room. Designed for discerning homeowners, this premium outdoor sauna blends Scandinavian elegance with high-performance materials to create a truly exceptional spa experience at home.\u003c\/p\u003e\n\u003ch3 data-end=\"591\" data-start=\"555\"\u003ePremium Design \u0026amp; Craftsmanship\u003c\/h3\u003e\n\u003cp data-end=\"961\" data-start=\"592\"\u003eBuilt with precision and care, the Zermatt Sauna features 60 mm thick Nordic Cross Laminated Timber (CLT) for superior insulation, durability, and sustainability. Its structure ensures long-lasting performance in all weather conditions, while the smooth thermal alder wood benches, treated with Osmo oil-wax, add a touch of natural warmth and luxury to every session.\u003c\/p\u003e\n\u003ch3 data-end=\"1005\" data-start=\"963\"\u003eSophisticated Scandinavian Aesthetic\u003c\/h3\u003e\n\u003cp data-end=\"1328\" data-start=\"1006\"\u003eThe design harmoniously combines modern lines and natural finishes with expansive Stopsol panoramic glass windows, allowing you to relax in privacy while enjoying beautiful outdoor views. A dedicated changing room enhances convenience and comfort, transforming your sauna ritual into a seamless and indulgent experience.\u003c\/p\u003e\n\u003ch3 data-end=\"2557\" data-start=\"2514\"\u003eThe Ultimate Outdoor Wellness Retreat\u003c\/h3\u003e\n\u003cp data-end=\"2901\" data-start=\"2558\"\u003ePerfect for gardens, terraces, and commercial use. The Genevas Zermatt Outdoor Sauna offers a complete wellness experience that enhances both lifestyle and property value. Combining thermal efficiency, aesthetic beauty, and ergonomic comfort, it provides the ideal space to unwind, detoxify, and rejuvenate—every day of the year.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eArea:\u003c\/strong\u003e\u003cspan\u003e 7.25 m² (2.2 x 3.2)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 2.4 m\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLounge:\u003c\/strong\u003e 3.25 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSauna Room: \u003c\/strong\u003e4.0 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 2000 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eGenevas Zermatt 5 Person Outdoor Sauna with Changing Room\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePersonalised Zoom Consultation Before You Order:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAt Balance Recovery, we believe that investing in wellness equipment is a significant and personal decision, especially when done with our Luxury Sauna Range, one that should be made with complete clarity and confidence.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBefore finalising your order, we offer every customer a one-to-one Zoom consultation with our Sales Director and the Genevas CEO.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cmeta charset=\"utf-8\"\u003eThis consultation is designed to provide a tailored, transparent experience where we can walk you through the product details, answer any questions, and ensure everything aligns with your expectations, space, and usage goals.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to Expect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e A clear explanation of the product’s features, materials, and functionality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuidance on delivery, installation, site preparation, and maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAnswers to any technical, logistical, or electrical queries.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe opportunity to discuss customisations or specific use cases.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHonest advice to help you choose the right solution for your needs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Model selection, customisation \u0026amp; order placement\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelect the Zermatt model, sized for up to five people, which includes an integrated changing room.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview all customisation options carefully (finishes, heater type, glazing, layout, final dimensions). Because the unit is made‑to‑order, you must confirm and lock in specifications before fabrication begins.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce you place your order and payment is processed, you will receive an order confirmation stating your model, finishes, specifications, and order reference.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e After fabrication begins, you will not be able to cancel due to a change of mind or obtain a refund unless a proven manufacturing fault is identified. The bespoke nature of the product prevents a refund once it has been built. Your rights remain the same regarding manufacturing defects.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Manufacture \u0026amp; quality check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is handcrafted from premium materials, including cross-laminated timber (CLT) walls, roof, and floor panels (approximately 60 mm thick), for strength, insulation, and durability.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003ePanoramic glazing, high-performance heating (with a choice of wood-burning or electric sauna heater), and a dedicated changing room are built into the unit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003cspan\u003eBefore shipment, the entire cabin is inspected in the factory to ensure structural integrity, consistent finishing, glazing fit, panel alignment, correct benching, and that electrical or heating systems are factory-installed and tested.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb id=\"docs-internal-guid-3c1f859e-7fff-7595-d62e-b047f9612aad\"\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery organisation \u0026amp; unloading logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eThe finished sauna is delivered fully assembled or flat-packed (depending on access to your property; we always recommend flat-pack). Because it’s bulky and heavy (often weighing over 1 ton for this model), unloading and placement are not included in the base price and are an additional cost to be discussed and quoted separately.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must arrange:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access from the delivery vehicle to the final site (sufficient gate width, clear path, no overhead obstructions).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eSuitable ground or base ready for location (see next section).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eWe will organise handling equipment or personnel if needed: a forklift, HIAB (truck‑mounted crane), or a standard crane, depending on site obstacles or proximity to the road. This is done for an additional cost\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eA staging area to temporarily place the unit if immediate final positioning is not possible (weather protection, safe terrain).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInspect the delivery vehicle and module(s) for exterior damage before unloading. Notate any dents, damage, or water ingress on the delivery paperwork.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will supervise the unloading and movement of materials onto the base. Ensuring a safe method—no dragging over uneven ground, no tilting or abrupt handling. Use lifting equipment if required.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMove the unit into the final position. Secure it according to the base instructions (anchor points, if required).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the site requires a special lift (over roofs, fences, or upper terraces), you will need to book the crane or telehandler in advance—additional costs and logistics apply.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. On‑site base \u0026amp; preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe site must meet the following preconditions before the cabin is positioned:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level, firm, and dry base capable of supporting the full weight of the unit and occupants. Often, a reinforced concrete slab or pavers are over a compacted substrate. The base must be flat within a few millimetres to prevent stress on panels\/glass. The base must be capable of handling 1 ton of the sauna weight plus occupants, approximately 1.75 tons \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eThe base frame should ideally be positioned above ground level to avoid exposure to ground moisture. Use a water‑resistant strip (e.g., bitumen or membrane) between the frame and ground to prevent direct wood‑to‑soil contact.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eEnsure adequate clearance and ventilation around the cabin: maintain space for maintenance access, heat dissipation, and safe user entry\/exit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003ePrepare a dedicated electrical supply: For outdoor saunas, a qualified electrician must install a circuit appropriate for the heater type (voltage, current, protection devices). Ensure the supply enters the cabin in accordance with the manufacturer's instructions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eFor wood-burning heater options, prepare the chimney route, ensure clearance from combustibles, and verify external venting and local authority compliance if required.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eCheck local planning or building regulations for outdoor structures (especially if near boundaries or in conservation areas).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eIf you do not prepare the base and services as required, installation may be delayed, extra costs may apply, or the warranty may be voided.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation, connection \u0026amp; commissioning\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAfter the unit is in place:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA professional installer (electrician\/plumber\/heater specialist with sauna wiring experience) connects the heater system, electrical controls, lighting, ventilation, and any external finishes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eFor wood-burning, install and test the stove, chimney, heat shielding, and flue termination to ensure compliance with fire safety regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eFor an electric heater, connect the control panel and wiring, and then check the RCD\/fuse. Ensure correct ventilation and air supply.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCommission the sauna:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHeat the cabin from empty to full operational temperature to test insulation, heater performance, thermostat, control systems, bench comfort, and glass integrity.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eCheck glazing and seals for steam or heat leaks.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTest the changing room space: seating, lighting, ventilation, and door movement.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm drainage\/ventilation path if provided (for sweat\/steam exit, moisture control).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOnce all tests are completed and satisfactory, you may start regular use.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Warranty \u0026amp; after‑care\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eThe product comes with a manufacturer’s warranty covering defects in materials, craft, structural panelling, plumbing\/heating assemblies, and factory‑installed systems (typically 2 years for this model).\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e Warranty does not cover: damage from incorrect installation, misuse, environmental damage (storms, snow overload), normal wear and tear (wood expansion, discolouration), or unauthorised modification of the structure or systems.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must maintain:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eRecord of professional installation (electrical certificates, base preparation photographs).\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eProof of purchase and delivery documentation.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eAdhere to the maintenance schedule: clean benches and interiors regularly, inspect glass seals, check ventilation openings, ensure heater stones or the unit are serviced as recommended, and monitor for condensation or moisture ingress.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you discover a defect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport within the warranty period with description and photographs.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe manufacturer or authorised agents may handle repairs or replacements; labour and travel charges may apply after the first year.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Returns \u0026amp; made‑to‑order policy\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eBecause this sauna is made‑to‑order, once fabrication begins, you cannot cancel the order or obtain a refund simply because you changed your mind.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eReturns are generally only accepted if the product is faulty or not built to the agreed specification.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eTo avoid issues, review all specifications, site readiness, base dimensions, and access conditions before placing your order.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny return accepted may be subject to transit costs, repackaging charges, or condition checks.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoyment \u0026amp; ongoing maintenance\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOnce fully installed, you will have a luxury outdoor wellness cabin that accommodates up to five people, complete with a dedicated changing room. Enjoy full sauna sessions, relaxation, and social wellness in high‑quality panoramic timber construction.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUse the cabin as designed: preheat, enter the sauna room, change in the adjoining room, exit safely, cool down, and repeat the cycle as desired.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eMaintenance tips:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter each use, open the door and ventilation to allow moisture to escape and dry out the interior.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWipe benches dry and ensure that glass and timber are kept clean; treat timber as recommended (apply suitable oil\/wax where needed).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck ventilation and any external flue (if wood‑burning) regularly, and clear debris.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInspect the external roof, base frame, and flashing annually for weather damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter heavy snow or high winds, inspect the structure for any movement or stress, and secure it around the base if necessary.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis cabin is a long‑term investment: with proper care and use, it can deliver many years of premium wellness experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cmeta charset=\"utf-8\"\u003eThe Genevas Zermatt 5 Person Outdoor Sauna can be equipped with either an advanced electric or wood-burning HUUM heater—both designed for outstanding performance, safety, and longevity.\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Mini 11 kW Electric Sauna Heater with UKU Local Control\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cmeta charset=\"utf-8\"\u003eA premium electric sauna heater built for rooms of 10–16 m³, holding 150 kg of stones for deep, even heat and soft steam. The UKU Local Control system enables precise temperature and timer settings, delayed start, and safety lock functions, all without requiring Wi-Fi dependency.\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eInstallation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequires a dedicated 230V or 400V supply. Electrical connection must be completed by a qualified NICEIC-registered electrician in compliance with BS 7671 Wiring Regulations and Part P Building Regulations.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Wood 13 Wood-Burning Stove\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA traditional wood-fired sauna heater designed for rooms of 6–13 m³, capable of holding 90 kg of stones to produce naturally soft, radiant heat. Crafted from durable stainless steel, it offers an authentic sauna experience with optional front-loading.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Summary:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePower Output:\u003c\/strong\u003e\u003cspan\u003e 11 kW\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eVoltage:\u003c\/strong\u003e\u003cspan\u003e 230 V or 400 V (depending on setup)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eStone Capacity:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e150 kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e\u003cspan\u003e 750 mm (H) × 460 mm (D)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e*UK Compliance:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA qualified NICEIC electrician must complete the installation in accordance with BS 7671 wiring regulations. Proper ventilation, circuit protection, and complete stone loading are essential for safe and efficient operation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Wood 13 Wood-Burning Sauna Stove\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA traditional wood-fired heater offering a rich, authentic sauna experience. Designed for sauna rooms of 6–13 m³, it holds 90 kg of stones for smooth, consistent heat. Crafted from durable stainless steel with an optional firebox extension for through-wall loading.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eTechnical Summary\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHeat Output:\u003c\/strong\u003e\u003cspan\u003e ~13 kW\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eStone Capacity:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e90 kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFlue Diameter: \u003c\/strong\u003e\u003cspan\u003e115 mm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFuel:\u003c\/strong\u003e\u003cspan\u003e Dry hardwood logs\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e*UK Compliance:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMust be installed by a HETAS-registered installer in line with Building Regulations Part J. Requires a certified flue system, non-combustible hearth, and correct safety clearances.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBoth HUUM heaters deliver exceptional performance and timeless design. Whether you prefer the ease of electric heat or the natural warmth of wood-fired tradition, each system meets complete UK safety and installation standards.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer's responsibility. The Genevas Zermatt 5 Person Outdoor Sauna with Changing Room is available with two heating options — the HUUM HIVE Mini 11 kW Electric Sauna Heater or the HUUM HIVE Wood 13 Wood-Burning Stove. Each option has different installation and power requirements that the customer must arrange.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eElectric Sauna Heater (HUUM HIVE Mini 11 kW)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis model requires a dedicated electrical supply capable of supporting 11 kW of power. It can be configured for either single-phase 230V or three-phase 400V installations, depending on site conditions. The supply must include:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrectly rated MCB and RCD protection.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the appropriate cable size based on the heater load and the distance from the consumer unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation of the UKU Local Control unit, lighting circuits, and any additional electrical components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work must be completed by a qualified NICEIC-registered electrician, following BS 7671 (IET Wiring Regulations) and Part P of the UK Building Regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eWood-Burning Sauna Heater (HUUM HIVE Wood 13)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhile this heater operates independently of electricity for heat generation, it still requires a small electrical connection for optional accessories such as interior LED lighting or ventilation systems. A qualified electrician must also carry out these minor electrical works to meet UK safety standards.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe central wood-burning heater installation must be performed by a HETAS-registered installer, in compliance with UK Building Regulations Part J for solid-fuel appliances, using a suitable flue system, a non-combustible base, and ensuring proper airflow clearance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Customer Responsibility:\u003c\/strong\u003e\u003cspan\u003e All electrical and flue installations are the sole responsibility of the customer. Balance Recovery supplies the sauna and heating equipment only; qualified professionals must complete connection, wiring, and certification before use.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Logistics \u0026amp; Unloading Procedures\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnits are delivered either fully assembled or in large modules, depending on site access limitations and unit dimensions. Given the substantial size and weight of the structure (typically exceeding 3 tons), unloading and final placement are not included in the standard purchase price. The client is responsible for any costs associated with specialised lifting equipment or supplementary labour. \u003c\/span\u003e\u003cspan\u003e(\u003cstrong\u003eNote:\u003c\/strong\u003e Our team can facilitate these arrangements for an additional fee upon request.)\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003ePre-Delivery Client Responsibilities\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePrior to the scheduled delivery date, the client must verify and prepare the following:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eVehicular Access:\u003c\/strong\u003e\u003cspan\u003e Ensure clear access to the delivery point, including adequate road conditions, sufficient gate width, adequate turning space, and no overhead obstructions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStaging Area:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePrepare a designated staging area or establish a clear, unobstructed path from the delivery vehicle to the final installation site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUnloading Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eArrange the necessary equipment and workforce for safe unloading (e.g., forklift, HIAB truck crane, or mobile crane) based on the distance from the road, changes in terrain elevation, and physical obstacles.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWeather Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eProvide temporary weather protection for the modules if immediate installation is delayed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCrane Requirements:\u003c\/strong\u003e\u003cspan\u003e If site conditions necessitate a crane (e.g., navigating slopes, lifting over fences, or accessing confined spaces), the client must independently schedule it and assume all associated costs and liabilities.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Day Protocol\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUnloading \u0026amp; Inspection:\u003c\/strong\u003e\u003cspan\u003e The delivery team will safely unload the modules onto the prepared base or staging area. The client must conduct a visual inspection for structural damage, dents, or water exposure before the unit is moved from the truck. Any issues must be documented immediately on the delivery receipt.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSite Transport:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eUpon arrival, the designated installation team will transition the unit to its final location utilising appropriate equipment. (Warning: Rough handling or improper tilting of large modules may result in structural panel damage and will void the manufacturer’s warranty\u003c\/span\u003e\u003cspan\u003e.)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePositioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe installation team will position, secure, and level the unit in strict accordance with the manufacturer's guidelines, including any necessary anchoring and underside protection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSite Preparation \u0026amp; Foundation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe longevity and structural integrity of the unit rely heavily on a properly prepared foundation. The base must adhere to the following specifications:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStructural Integrity\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLevel and Flat:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe surface must be level to within a few millimetres to prevent uneven stress on structural panels, glazing, and door frames.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLoad-Bearing Capacity:\u003c\/strong\u003e\u003cspan\u003e The base must be firm, dry, and capable of supporting the combined weight of the structure (approx. 3 tons) plus the maximum occupant usage load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMoisture Protection:\u003c\/strong\u003e\u003cspan\u003e The foundation must be elevated above ground level or feature a damp-proof membrane\/bitumen strip to prevent moisture ingress into the base timber.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eClearance \u0026amp; Environment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOperational Clearance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eMaintain a clear perimeter around the unit to ensure proper ventilation, maintenance access, safe door swing, and external clearances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eEnvironmental Factors:\u003c\/strong\u003e\u003cspan\u003e Final positioning must account for local environmental variables, including prevailing wind exposure, roof snow load capacity, roof drainage trajectories, and surrounding landscaping.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eUtility Preparations\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlumbing (Shower Room Units):\u003c\/strong\u003e\u003cspan\u003e Adequate drainage or a floor water exit must be established prior to installation. An external water supply must be accessible and prepared for shower connections.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Supply:\u003c\/strong\u003e\u003cspan\u003e A dedicated electrical circuit must be installed by a certified electrician. This includes appropriate voltage\/current ratings for the heater (electric or wood-burning control systems), RCD\/fuse protection, correct cable sizing, and full compliance with local electrical regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFlue Routing (Wood-Burning Units):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe designated route for the chimney\/flue must be prepared in advance, strictly adhering to required clearances from combustible materials, external venting protocols, and local fire authority regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation, Connection \u0026amp; Commissioning\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll final connections and system testing must be executed by a qualified installation professional. The commissioning process includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSystem Connections \u0026amp; Fit-Out\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHeater Systems:\u003c\/strong\u003e\u003cspan\u003e Complete installation and connection of the heater (electric or wood-burning), including electrical wiring, control panels, thermostats, ventilation air supply, and chimney\/flue integration where applicable.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlumbing:\u003c\/strong\u003e\u003cspan\u003e Finalise shower room plumbing, including hot\/cold water supply integration, shower tray installation, drainage connection, joint sealing, and shower fitting assembly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInterior Fit-Out:\u003c\/strong\u003e\u003cspan\u003e Install and secure lounge and sauna room benches, lighting fixtures (including dimmable LED systems), glass doors, and ventilation registers; verify all structural insulation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStructural Securing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePerform final levelling and securing of the entire unit. This includes affixing anchor points (if specified) to guarantee safe door operation, bench stability, and proper safety clearances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTesting \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDry-Run Commissioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConduct a comprehensive, unoccupied test run to verify that:\u003c\/span\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe heater achieves the specified sauna temperature.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe thermostat reads and responds accurately.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eGlass seals and thermal barriers remain fully intact.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eVentilation systems operate efficiently.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eShower water flow and drainage function without leaks or pooling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAll electrical controls operate safely and correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-eb04b615-7fff-4709-71e8-43ee7047e7fd\"\u003eClient Handover: \u003c\/b\u003eUpon successful commissioning, the client will receive the operation manual, heater instructions, care and maintenance guidelines, and a comprehensive safety briefing.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe Genevas Modular Sauna comes with a 2-year manufacturer’s warranty, ensuring peace of mind and long-lasting quality. This warranty covers defects in materials and workmanship under normal residential use, starting from the date of delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCovered under the warranty are the structural CLT (Cross Laminated Timber) panels, Thermoalder benches and seating, as well as all factory-installed systems and components. This includes the Harvia wood-burning heater, boiler, ventilation system, shower set, shower trays, integrated water systems, and all electrical systems with dimmable LED lighting.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease note, the warranty does not cover issues arising from improper installation, normal wear and tear (such as minor wood warping or discolouration), neglect, misuse, poor maintenance, or damage caused by environmental factors like storms or excessive snow. It also excludes unauthorised modifications or the addition of third-party products after delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eShould a fault occur, all warranty claims must be submitted directly to Balance Recovery within 30 days of the issue being discovered. Claims must include a detailed description and clear photographs of the defect. Any repair work must be carried out either by Genevas or an authorised service partner unless agreed otherwise in writing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor the first 12 months following delivery, all repair, replacement, shipping, and labour costs are fully covered. From months 13 to 24, replacement parts are provided free of charge; however, shipping and labour costs may apply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis warranty is non-transferable and applies only to the original purchaser at the original installation address. Genevas liability under this warranty is limited to the original purchase price of the sauna and does not extend to any indirect or consequential damages.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-zermatt-outdoor-sauna-with-changing-room-product-brochure.pdf?v=1753780929\"\u003e\u003cspan\u003eGenevas Zermatt Outdoor Sauna with Changing Room Product Brochure\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-st-moritz-outdoor-sauna-with-shower-room-plans.pdf?v=1753780927\"\u003e\u003cspan\u003eGenevas Zermatt Outdoor Sauna with Changing Room Plans\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-warranty-terms.pdf?v=1753780926\"\u003e\u003cspan\u003eGenevas Warranty Terms\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-product-catalog.pdf?v=1753785351\"\u003e\u003cspan\u003eGenevas Product Catalog\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-clt-wood.pdf?v=1753780928\"\u003e\u003cspan\u003eGenevas CLT Wood\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-6e463bcb-7fff-ae16-1055-6ec5d29fdcb2\"\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Genevas","offers":[{"title":"Default Title","offer_id":53436895527244,"sku":null,"price":23999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/3_0ce11d77-061b-4041-868f-a0720542d146.png?v=1759749909"},{"product_id":"genevas-st-moritz-5-person-outdoor-sauna-with-shower-room","title":"Genevas St Moritz 5 Person Outdoor Sauna with Shower Room","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003eExperience the perfect union of tradition and innovation with the Genevas St Moritz 5 Person Outdoor Sauna with Shower Room. Crafted from eco-friendly CLT timber, this 12m² architectural retreat combines supreme durability, timeless design, and a modern minimalist aesthetic. Enjoy panoramic views through floor-to-ceiling windows as you unwind in a spacious, light-filled interior that seamlessly connects you with nature. An integrated shower room enhances every session, offering the ultimate in convenience and luxury.\u003c\/p\u003e\n\u003ch2\u003eWhat’s Included?\u003c\/h2\u003e\n\u003cp\u003eEach St Moritz sauna comes complete with a full sauna cabin and an integrated shower room. Inside, you’ll find thermoalder sauna seats, an energy-efficient LED lighting system, and both frosted and clear glass doors for a balanced mix of privacy and openness. Every detail is designed to create a complete spa experience right in your garden.\u003c\/p\u003e\n\u003ch2\u003eElegant Scandinavian Design\u003c\/h2\u003e\n\u003cp\u003eInspired by the beauty of Nordic forests, the St Moritz sauna blends traditional Scandinavian craftsmanship with contemporary architectural form. Its clean lines, natural wood tones, and refined finishes create an inviting retreat that enhances any outdoor space. This sauna embodies both timeless beauty and modern sophistication, delivering a daily escape where design meets wellbeing.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eArea:\u003c\/strong\u003e\u003cspan\u003e 12 m² (5.6 x 2.2 m)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 2.2 m\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLounge:\u003c\/strong\u003e 4.4 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSauna Room: \u003c\/strong\u003e4.4 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eShower Room: \u003c\/strong\u003e3.2 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 3 tons\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eGenevas St. Moritz 5 Person Outdoor Sauna with Shower Room\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePersonalised Zoom Consultation Before You Order:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we believe that investing in wellness equipment is a significant and personal decision, especially when done with our Luxury Sauna Range — one that should be made with complete clarity and confidence.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore finalising your order, we offer every customer a one-to-one Zoom consultation with our Sales Director and the Genevas CEO.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis consultation is designed to provide a tailored, transparent experience where we can walk you through the product details, answer any questions, and ensure everything aligns with your expectations, space, and usage goals.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to Expect:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e A clear explanation of the product’s features, materials, and functionality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGuidance on delivery, installation, site preparation, and maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAnswers to any technical, logistical, or electrical queries.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe opportunity to discuss customisations or specific use cases.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHonest advice to help you choose the right solution for your needs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Model selection, customisation \u0026amp; order placement\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChoose the St Moritz model rated for up to five people, including three distinct zones: sauna room, lounge area, and integrated shower room.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview and finalise all specification details carefully, including finishes, heater type (electric or wood-burning), glass types, external colour, and layout dimensions. Because this unit is made‑to‑order, once fabrication begins, you cannot cancel or receive a refund simply because you change your mind.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSubmit your order with full payment as required. You will receive a confirmation that clearly states your model, specifications, dimensions, finish options, heater selection, and order reference.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Manufacture \u0026amp; factory checks\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is constructed using premium cross-laminated timber (CLT) for the walls, floor, and ceiling — typically 60 mm thick for high strength and insulation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe lounge, sauna, and shower areas are pre-assembled at the factory. Bench seats are installed, glazing is fitted, a heater\/heating system is placed, and lighting and electrical components are factory-wired.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore dispatch, the unit undergoes a comprehensive quality check, including structural panel integrity, finish inspection, glass sealing, verification of correct heater and plumbing\/venting connections, and overall integrity for outdoor use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery organisation \u0026amp; unloading logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe unit is delivered fully assembled or in large modules, dependent on site access and size. Due to the size and weight (often approximately 3 tons or more), unloading and final placement are not included in the basic purchase price; you are responsible for covering the cost of any necessary equipment or labour.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur team can arrange this for an additional fee.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you must arrange and verify:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear vehicular access to the delivery point (road access, gate width, no overhead obstructions, sufficient turning space).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e A prepared staging area or clear path from vehicle to final placement site.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEquipment and workforce for safe unloading: this may include a forklift, HIAB truck crane, or mobile crane, depending on distance from road, obstacles, or level changes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTemporary weather protection for the unit, in case immediate installation is not possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery day process:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will unload the cabin modules safely onto the prepared base or staging area. Inspect for visible damage before moving from the truck — note any dents, damage, or water exposure on the delivery receipt.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the installation team arrives, they will move the unit to its final location using the appropriate equipment. Remember that rough handling or tilting large modules can damage structural panels and void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will position and secure the unit according to the manufacturer’s guidelines (anchoring, if required; levelling; and underside protection).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf your site requires a crane (e.g., to cross fences, navigate slopes, or access narrow areas), you must schedule it separately and assume the associated costs and responsibilities.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. On‑site base \u0026amp; preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eThe foundation or base must meet the following requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLevel and flat to within a few millimetres, to prevent stress on panels, glazing, or the structure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFirm, dry, and capable of supporting the sauna plus occupants (3 tons structure plus usage load).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElevated above ground or placed on a damp‑proof membrane\/bitumen strip to avoid moisture ingress into base timber.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear area around the unit for ventilation, maintenance access, and safe use (door swing, bench space, external clearance).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the shower room, a drainage provision or a floor water exit must be in place, and an external water supply must be ready for the shower connections.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDedicated electrical supply: The heater (either a wood-burning or electric version) must have a correct voltage\/current circuit installed by a qualified electrician, with RCD\/fuse protection,\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-fbf2e6ec-7fff-38ca-7c66-8f5a9217e528\"\u003e \u003c\/b\u003eproperly sized cable, and compliance with local regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you choose a wood-burning heater, the chimney\/flue route must be prepared, including clearance to combustibles, external venting, and compliance with local fire authority regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFinal positioning should consider environmental factors, including wind exposure, roof snow load, roof drainage, and surrounding landscaping.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation, connection \u0026amp; commissioning\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eA qualified installer must carry out the following:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConnect the heater system (electric or wood): electrical wiring, control panel, thermostat, ventilation air supply, chimney\/flue, where applicable.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConnect the shower room plumbing, including the water supply (hot\/cold), shower tray, drainage, and joint sealing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerform a dry-run test (without users) to verify that the heater reaches the required sauna temperature, the thermostat functions properly, the glass seals remain intact, ventilation operates correctly, the shower room water flows and drains properly, and the electrical controls function appropriately.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFinal levelling and securing of the entire unit, including anchor points if needed, to ensure door operation, bench stability, and safety clearance are met.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter commissioning, the homeowner will receive the operation manual, heater instructions, care\/maintenance guide, and safety briefing.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Warranty \u0026amp; after‑care\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna includes a manufacturer’s warranty (typically 2 years) covering defects in materials, structural panels, factory‑installed heating, lighting, and plumbing systems.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover: damage resulting from incorrect installation, misuse, lack of maintenance, environmental damage (e.g., snow overload, water ingress), normal wear and tear (timber movement\/discolouration), unauthorised modifications, or third‑party additions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaintain records, including proof of purchase, an installation certificate (showing a qualified electrician\/plumber), delivery documentation, and a maintenance log.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor more information, please look at the manufacturer's warranty document.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRecommended care:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter every session, ensure proper ventilation, wipe down benches, check seals around doors\/glass, clean the shower tray, inspect the external roof and flashing yearly, verify electrical connections annually, and clear ventilation paths. Avoid direct ground contact, ensure base remains dry, and monitor for moisture buildup.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Returns \u0026amp; made‑to‑order policy\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBecause this cabin is made to order, once fabrication commences, you cannot cancel simply because you changed your mind. Returns are only accepted if the product is faulty, damaged during transit, or not built to specification.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore ordering, ensure all site conditions, dimensions, and access details are correct.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny approved return will likely incur transit, repackaging, and inspection costs, and you may be responsible for these if the damage is not due to a manufacturing defect.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the unit has been installed or used, returning may not be possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e8. User experience \u0026amp; ongoing maintenance\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce installed, the St. Moritz combines sauna heat, lounge comfort, and an integrated shower for a complete wellness retreat for up to five people. Enjoy your sessions: warming in the sauna, relaxing in the lounge, rinsing off in the shower — all within the same structure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow safe usage guidelines: preheat the sauna, limit session duration, cool down in the lounge or outside, hydrate, shower, and repeat as desired.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eMaintenance routines:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOpen doors and ventilation after each session to dry out the interior; wipe down benches; check glass modelling for any condensation; remove debris around the exterior; clear roof drainage; inspect exterior timber annually for oil\/wax finish renewal; keep the chimney\/vent clear if using a wood-burning stove; test electrical components periodically.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLong-term benefits: With proper care and installation, you can enjoy the cabin for many years, maintaining its appearance and performance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Genevas St Moritz 5 Person Outdoor Sauna with Shower Room can be equipped with either a HUUM HIVE Mini 11 kW Electric Sauna Heater or a HUUM HIVE Wood 13 Wood-Burning Stove, providing a balance of modern convenience and traditional sauna authenticity.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Mini 11 kW Electric Sauna Heater\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDesigned for sauna rooms of 10–16 m³, this heater holds 150 kg of stones, delivering gentle, even heat. Paired with the UKU Local Control system, users can precisely adjust temperature and session time with integrated safety features.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eInstallation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequires a dedicated 230V or 400V supply. Electrical connection must be completed by a qualified NICEIC-registered electrician in compliance with BS 7671 Wiring Regulations and Part P Building Regulations.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Wood 13 Wood-Burning Stove\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA traditional wood-fired sauna heater designed for rooms of 6–13 m³, capable of holding 90 kg of stones to produce naturally soft, radiant heat. Crafted from durable stainless steel, it offers an authentic sauna experience with optional front-loading.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eInstallation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMust be carried out by a HETAS-registered installer in accordance with UK Building Regulations Part J for solid-fuel appliances.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Note:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAll electrical and flue installations are the responsibility of the customer and must be completed by qualified professionals to ensure full compliance and safe operation.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer's responsibility. The Genevas St Moritz 5 Person Outdoor Sauna is available with two heating options — the HUUM HIVE Mini 11 kW Electric Sauna Heater or the HUUM HIVE Wood 13 Wood-Burning Stove. Each option has different installation and power requirements that the customer must arrange.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eElectric Sauna Heater (HUUM HIVE Mini 11 kW)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis model requires a dedicated electrical supply capable of supporting 11 kW of power. It can be configured for either single-phase 230V or three-phase 400V installations, depending on site conditions. The supply must include:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrectly rated MCB and RCD protection.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the appropriate cable size based on the heater load and the distance from the consumer unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation of the UKU Local Control unit, lighting circuits, and any additional electrical components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work must be completed by a qualified NICEIC-registered electrician, following BS 7671 (IET Wiring Regulations) and Part P of the UK Building Regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eWood-Burning Sauna Heater (HUUM HIVE Wood 13)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhile this heater operates independently of electricity for heat generation, it still requires a small electrical connection for optional accessories such as interior LED lighting or ventilation systems. A qualified electrician must also carry out these minor electrical works to meet UK safety standards.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe central wood-burning heater installation must be performed by a HETAS-registered installer, in compliance with UK Building Regulations Part J for solid-fuel appliances, using a suitable flue system, a non-combustible base, and ensuring proper airflow clearance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Customer Responsibility:\u003c\/strong\u003e\u003cspan\u003e All electrical and flue installations are the sole responsibility of the customer. Balance Recovery supplies the sauna and heating equipment only; qualified professionals must complete connection, wiring, and certification before use.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Logistics \u0026amp; Unloading Procedures\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnits are delivered either fully assembled or in large modules, depending on site access limitations and unit dimensions. Given the substantial size and weight of the structure (typically exceeding 3 tons), unloading and final placement are not included in the standard purchase price. The client is responsible for any costs associated with specialised lifting equipment or supplementary labour. \u003c\/span\u003e\u003cspan\u003e(\u003cstrong\u003eNote:\u003c\/strong\u003e Our team can facilitate these arrangements for an additional fee upon request.)\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003ePre-Delivery Client Responsibilities\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePrior to the scheduled delivery date, the client must verify and prepare the following:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eVehicular Access:\u003c\/strong\u003e\u003cspan\u003e Ensure clear access to the delivery point, including adequate road conditions, sufficient gate width, adequate turning space, and no overhead obstructions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStaging Area:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePrepare a designated staging area or establish a clear, unobstructed path from the delivery vehicle to the final installation site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUnloading Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eArrange the necessary equipment and workforce for safe unloading (e.g., forklift, HIAB truck crane, or mobile crane) based on the distance from the road, changes in terrain elevation, and physical obstacles.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWeather Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eProvide temporary weather protection for the modules if immediate installation is delayed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCrane Requirements:\u003c\/strong\u003e\u003cspan\u003e If site conditions necessitate a crane (e.g., navigating slopes, lifting over fences, or accessing confined spaces), the client must independently schedule it and assume all associated costs and liabilities.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Day Protocol\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUnloading \u0026amp; Inspection:\u003c\/strong\u003e\u003cspan\u003e The delivery team will safely unload the modules onto the prepared base or staging area. The client must conduct a visual inspection for structural damage, dents, or water exposure before the unit is moved from the truck. Any issues must be documented immediately on the delivery receipt.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSite Transport:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eUpon arrival, the designated installation team will transition the unit to its final location utilising appropriate equipment. (Warning: Rough handling or improper tilting of large modules may result in structural panel damage and will void the manufacturer’s warranty\u003c\/span\u003e\u003cspan\u003e.)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePositioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe installation team will position, secure, and level the unit in strict accordance with the manufacturer's guidelines, including any necessary anchoring and underside protection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSite Preparation \u0026amp; Foundation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe longevity and structural integrity of the unit rely heavily on a properly prepared foundation. The base must adhere to the following specifications:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStructural Integrity\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLevel and Flat:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe surface must be level to within a few millimetres to prevent uneven stress on structural panels, glazing, and door frames.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLoad-Bearing Capacity:\u003c\/strong\u003e\u003cspan\u003e The base must be firm, dry, and capable of supporting the combined weight of the structure (approx. 3 tons) plus the maximum occupant usage load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMoisture Protection:\u003c\/strong\u003e\u003cspan\u003e The foundation must be elevated above ground level or feature a damp-proof membrane\/bitumen strip to prevent moisture ingress into the base timber.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eClearance \u0026amp; Environment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOperational Clearance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eMaintain a clear perimeter around the unit to ensure proper ventilation, maintenance access, safe door swing, and external clearances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eEnvironmental Factors:\u003c\/strong\u003e\u003cspan\u003e Final positioning must account for local environmental variables, including prevailing wind exposure, roof snow load capacity, roof drainage trajectories, and surrounding landscaping.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eUtility Preparations\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlumbing (Shower Room Units):\u003c\/strong\u003e\u003cspan\u003e Adequate drainage or a floor water exit must be established prior to installation. An external water supply must be accessible and prepared for shower connections.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Supply:\u003c\/strong\u003e\u003cspan\u003e A dedicated electrical circuit must be installed by a certified electrician. This includes appropriate voltage\/current ratings for the heater (electric or wood-burning control systems), RCD\/fuse protection, correct cable sizing, and full compliance with local electrical regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFlue Routing (Wood-Burning Units):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe designated route for the chimney\/flue must be prepared in advance, strictly adhering to required clearances from combustible materials, external venting protocols, and local fire authority regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation, Connection \u0026amp; Commissioning\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll final connections and system testing must be executed by a qualified installation professional. The commissioning process includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSystem Connections \u0026amp; Fit-Out\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHeater Systems:\u003c\/strong\u003e\u003cspan\u003e Complete installation and connection of the heater (electric or wood-burning), including electrical wiring, control panels, thermostats, ventilation air supply, and chimney\/flue integration where applicable.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlumbing:\u003c\/strong\u003e\u003cspan\u003e Finalise shower room plumbing, including hot\/cold water supply integration, shower tray installation, drainage connection, joint sealing, and shower fitting assembly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInterior Fit-Out:\u003c\/strong\u003e\u003cspan\u003e Install and secure lounge and sauna room benches, lighting fixtures (including dimmable LED systems), glass doors, and ventilation registers; verify all structural insulation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStructural Securing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePerform final levelling and securing of the entire unit. This includes affixing anchor points (if specified) to guarantee safe door operation, bench stability, and proper safety clearances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTesting \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDry-Run Commissioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConduct a comprehensive, unoccupied test run to verify that:\u003c\/span\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe heater achieves the specified sauna temperature.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe thermostat reads and responds accurately.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eGlass seals and thermal barriers remain fully intact.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eVentilation systems operate efficiently.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eShower water flow and drainage function without leaks or pooling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAll electrical controls operate safely and correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-eb04b615-7fff-4709-71e8-43ee7047e7fd\"\u003eClient Handover: \u003c\/b\u003eUpon successful commissioning, the client will receive the operation manual, heater instructions, care and maintenance guidelines, and a comprehensive safety briefing.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-st-moritz-outdoor-sauna-with-shower-room-product-brochure.pdf?v=1753780929\"\u003e\u003cspan\u003eGenevas St. Moritz Outdoor Sauna with Shower Room Product Brochure\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-st-moritz-outdoor-sauna-with-shower-room-plans.pdf?v=1753780927\"\u003e\u003cspan\u003eGenevas St. Moritz Outdoor Sauna with Shower Room Plans\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-warranty-terms.pdf?v=1753780926\"\u003e\u003cspan\u003eGenevas Warranty Terms\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-product-catalog.pdf?v=1753785351\"\u003e\u003cspan\u003eGenevas Product Catalog\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-clt-wood.pdf?v=1753780928\"\u003e\u003cspan\u003eGenevas CLT Wood\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Genevas","offers":[{"title":"Default Title","offer_id":53491613499724,"sku":null,"price":38999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/38.png?v=1759749820"},{"product_id":"orca-leisure-crownboro-aqualux-6-person-luxury-spa-hot-tub","title":"Orca Leisure Crownboro AquaLux 6 Person Luxury Spa Hot Tub","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp data-start=\"175\" data-end=\"430\"\u003eIndulge in luxury relaxation with the CROWNBORO 6-Person Hot Tub from Orca Leisure. Designed for comfort, performance, and style, it features five ergonomic seats, a full-length lounger, and a sleek, modern shell that enhances any outdoor space.\u003c\/p\u003e\n\u003cp data-start=\"432\" data-end=\"765\"\u003ePowered by two 2 HP pumps, 58 stainless-steel jets, and a 3 kW heater, the CROWNBORO delivers an exceptional hydrotherapy experience that soothes muscles and melts away stress. Enjoy Bluetooth speakers, LED lighting, and a 10-inch waterfall with \u003cspan style=\"box-sizing: border-box; margin: 0px; padding: 0px;\"\u003estainless steel fountains for a truly immersive spa ambience\u003c\/span\u003e.\u003c\/p\u003e\n\u003cp data-start=\"767\" data-end=\"972\"\u003eBuilt with Reflect-IT insulation for energy efficiency and long-lasting performance, this hot tub combines premium design with practicality — perfect for families, entertaining, personal wellness, commercial holiday lets and chalets. \u003c\/p\u003e\n\u003cp data-start=\"979\" data-end=\"997\"\u003e\u003cstrong\u003eKey Features:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"998\" data-end=\"1223\"\u003e\n\u003cli data-start=\"998\" data-end=\"1041\"\u003e6-person capacity (5 seats + 1 lounger)\u003c\/li\u003e\n\u003cli data-start=\"1042\" data-end=\"1069\"\u003e58 stainless-steel jets\u003c\/li\u003e\n\u003cli data-start=\"1070\" data-end=\"1102\"\u003e2 × 2 HP pumps \u0026amp; 3 kW heater\u003c\/li\u003e\n\u003cli data-start=\"1103\" data-end=\"1137\"\u003eBluetooth audio \u0026amp; LED lighting\u003c\/li\u003e\n\u003cli data-start=\"1138\" data-end=\"1183\"\u003eWaterfall, fountains \u0026amp; ozone purification\u003c\/li\u003e\n\u003cli data-start=\"1184\" data-end=\"1223\"\u003eReflect-IT energy-saving insulation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 2000 x 2000 x 780mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eConfiguration:\u003c\/strong\u003e 5x seats, 1x lounger\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMax Current:\u003c\/strong\u003e 32 Amp\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 3KW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e Standard insulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCirculation Pump: \u003c\/strong\u003e0.35 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eJet Pumps:\u003c\/strong\u003e \u003cmeta charset=\"utf-8\"\u003e2x 2HP Pumps\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eStainless Steel Jets:\u003c\/strong\u003e 58x Jets\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFountains: \u003c\/strong\u003e4x Stainless Steel Fountains\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eLED Lights: \u003c\/strong\u003e22x LEDs\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1x 10” Curtain Waterfall\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eOrca Leisure Brand Buying Guide\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order And Site Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the hot tub model that fits your space and needs. Because each unit is prepared specifically for you, we kindly request that you provide a short video of the route the delivery team will take, from the kerbside where the delivery vehicle will pull up to the final location where the hot tub will be installed. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease include any gate and pathway widths, height restrictions, turns, steps, and walls that may be encountered during the route. This helps us confirm access for the delivery vehicle (truck, HIAB\/crane, or pallet-lift) and ensures the hot tub can be placed correctly upon arrival. Once we have this, we will send you an order confirmation with all the details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. What To Do If Access Is Limited (Please Read).\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen access is limited, a crane may be required to position your hot tub. We recommend discussing this possibility with one of our team members before contacting a crane company.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIt is your responsibility to organise the required lifting equipment, as a local company can visit and conduct any necessary site assessments. During positioning of the hot tub, the health and safety measures, as well as site assessment, are the responsibility of the crane provider.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUpon order confirmation, your selected hot tub is scheduled for manufacture or allocation. The product is built to our high standards, incorporating insulation, jets, audio\/lighting features, and external finishes, as specified in your selected model. Quality control checks are conducted before dispatch.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange and notify you of a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Site Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you will need to prepare:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level and stable base suitable for the hot tub’s weight and use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access routes for the delivery vehicle and unloading equipment. Pathway widths to be a minimum of 50mm wider than the tub's depth. I.e., Tub depth 830mm, pathway width required 880mm minimum. Height restrictions must be at least 200mm above the tub's height when it is on its side. I.e., a tub size of 2100 x 2100 means there is no height restriction below 2300mm.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Electrical Supply\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Water supply \u0026amp; drainage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure there is suitable access to the water supply and, if required, to drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease ensure you have read all the manuals in the Resources tab to prepare your Hot tub as efficiently as possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery to maintain warranty coverage. The hot tub has arrived at your site and is ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Installation \/ Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if there is any problem starting up, please don't hesitate to get in touch with us, and we will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce positioned and ready:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all electrical connections have been completed to specification by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFill the tub with water and ensure that all jets, controls, audio\/lighting work correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply any finishing treatments (e.g., protective covers, insulation checks) as required by the manufacturer to maintain warranty coverage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerform a test soak or heat-up to confirm operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e11. Enjoy Your Hot Tub \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy your wellness retreat and hydrotherapy experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eShould you have any questions about operation, maintenance, or access to parts\/support, our team is here to help.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eThe Crownboro AquaLux features a high-efficiency 3kW heater designed for rapid heating and consistent performance. Paired with a premium insulated acrylic shell and a lockable thermal cover, it retains heat effectively, reducing energy usage while keeping your spa ready for relaxation year-round.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e32 Amp Hot Tub Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA 32-amp hot tub requires a dedicated electrical setup to operate safely and efficiently.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDedicated Supply: A 32-amp RCD-protected circuit breaker on its own dedicated supply line.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProfessional Installation: Installation must be carried out by a qualified electrician in accordance with current IET Wiring Regulations (BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsolation Switch: An isolator switch should be fitted within a visible distance of the hot tub (but not within reach of the water) for maintenance and safety purposes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAdditional Costs: The electrical installation is not included in the standard purchase price and will incur an additional expense.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerformance Benefits: The higher power capacity allows multiple pumps and heating elements to operate simultaneously, delivering enhanced performance and a more powerful massage experience — ideal for larger hot tubs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery so that warranty coverage remains valid. The hot tub is now at your site and ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if you encounter any issues starting up, please don't hesitate to contact us. We will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Coverage:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5-year warranty on the spa's shell structure, covering water loss due to structural failure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on the shell surface, protecting against water loss from material defects such as cracks and peeling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2-year warranty on the Control System and control panel.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on electrical equipment components, including pumps and heaters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on the ozone generator.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on audio system components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on LED lights (excludes LED bulbs).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e90-day warranty on basic and optional spa components.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Limitations:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty excludes damage caused by misuse or improper maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eParts exchange or replacement is covered only if faulty parts are returned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGuarantee service requires presentation of the original invoice or sales receipt.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTransport costs and risks are not covered.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRadio\/Bluetooth\/Wi-Fi reception is not covered by warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eVarious exclusions apply, including chemical misuse, unauthorised alterations, improper use, and the use of unauthorised sanitisers.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eDisclaimers:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWarranty does not apply to incidental or consequential damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLiability under the Limited Warranty does not exceed the original purchase price.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCoverage begins from the original date of purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranties do not cover labour costs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we want every customer to feel confident when purchasing one of our hot tubs. Please review the following policy carefully so you understand your rights and our procedures regarding cancellations and returns.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Order Cancellation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.1 Cooling-Off Period – First 7 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrom the moment your order is placed, you have 7 days to change your mind for any reason.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this period, you may cancel your order and receive a full refund to the original payment method.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.2 Cancellations After 7 Days (Day 8–27)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause our hot tubs and coolers are bespoke products, cancellations made after day 7 and up to day 27 qualify for a 70% refund of the amount paid.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.3 After 28 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you cancel 28 days or more after placing your order, the refund amount is limited to 50% of the total order value.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Returns (Up to 30 Days After Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you're not completely satisfied with your hot tub, you may request a return within 30 days of receiving it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.1 Customer-Handled Returns\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eIf you choose to arrange the return yourself, you must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide clear photos and videos showing the hot tub’s condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEmail all evidence with your return request to \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe aware that additional media may be requested, such as a video showing the tub in full working order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the courier you select damages or loses the goods, we may be unable to process the 70% refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the hot tub is damaged but repairable, the repair cost will be deducted from your refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.2 Returning Accessories, Filters \u0026amp; Consumables\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor items such as filters, chemicals, cleaning products, stools, covers, and similar accessories:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eReturns are accepted if the items are unused and in their original condition. \u003c\/span\u003e\u003cspan\u003eEmail \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e \u003c\/span\u003e\u003cspan\u003eto request a return.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds are issued within 2–5 working days once the returned goods have been received and inspected.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.3 Delivery Charges\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to return a product because you have changed your mind, delivery charges are non-refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll refunds will be issued using the original payment method, unless otherwise required by law.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage caused during a customer-arranged return shipment is not the responsibility of Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor bespoke hot tubs, cancellation deductions are applied due to material allocation and production processes already underway.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Need Assistance?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or require clarification about your order, cancellation, or return, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. \u003c\/span\u003e\u003cspan\u003eOur team is always happy to help.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Orca-Leisure-Site-Prep.pdf\"\u003e\u003cspan\u003eOrca Leisure - Site Prep\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/03-Placing-your-tub-in-a-pit.pdf\"\u003e\u003cspan\u003ePlacing your tub in a pit\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/02-Electrical-plan-32amp.pdf\"\u003e\u003cspan\u003eElectrical-plan 32amp\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Orca Leisure","offers":[{"title":"Default Title","offer_id":53496635818316,"sku":null,"price":4499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/orca-leisure-crownboro-x-6-person-hot-tub-870321.webp?v=1761317850"},{"product_id":"orca-leisure-stoneboro-oceanwave-6-person-luxury-spa-hot-tub","title":"Orca Leisure Stoneboro OceanWave 6 Person Luxury Spa Hot Tub","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp data-end=\"419\" data-start=\"176\"\u003eExperience premium relaxation with the STONEBORO V Hot Tub from Orca Leisure. Designed for comfort and performance, it features five ergonomic seats, a full-length lounger, and a sleek, modern shell that complements any outdoor space.\u003c\/p\u003e\n\u003cp data-end=\"715\" data-start=\"421\"\u003ePowered by two Stormforce 9™ jet pumps and 54 stainless-steel jets, the STONEBORO V delivers powerful hydrotherapy and deep muscle relief. Enjoy Bluetooth audio, LED mood lighting, and a 10-inch waterfall with three stainless steel fountains for the ultimate spa ambiance.\u003c\/p\u003e\n\u003cp data-end=\"931\" data-start=\"717\"\u003eBuilt for efficiency and durability, it includes Reflect-IT insulation, a 2 kW heater, and a 13 Amp connection for easy installation. Perfect for families, entertaining, or unwinding after a long day.\u003c\/p\u003e\n\u003cp data-end=\"956\" data-start=\"938\"\u003e\u003cstrong data-end=\"954\" data-start=\"938\"\u003eKey Features:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"1221\" data-start=\"957\"\u003e\n\u003cli data-end=\"1000\" data-start=\"957\"\u003e6-person capacity (5 seats + 1 lounger)\u003c\/li\u003e\n\u003cli data-end=\"1025\" data-start=\"1001\"\u003e54 hydrotherapy jets\u003c\/li\u003e\n\u003cli data-end=\"1054\" data-start=\"1026\"\u003eDual Stormforce 9™ pumps\u003c\/li\u003e\n\u003cli data-end=\"1090\" data-start=\"1055\"\u003e2 kW heater \u0026amp; 13 Amp connection\u003c\/li\u003e\n\u003cli data-end=\"1128\" data-start=\"1091\"\u003eBluetooth speakers \u0026amp; LED lighting\u003c\/li\u003e\n\u003cli data-end=\"1173\" data-start=\"1129\"\u003eWaterfall, fountains \u0026amp; foot-massage zone\u003c\/li\u003e\n\u003cli data-end=\"1221\" data-start=\"1174\"\u003eReflect-IT insulation for energy efficiency\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e \u003cmeta charset=\"utf-8\"\u003e2000 x 2000 x 780mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eConfiguration:\u003c\/strong\u003e 5x seats, 1x lounger\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMax Current:\u003c\/strong\u003e 13 Amp\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 2KW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e \u003cmeta charset=\"utf-8\"\u003e“Reflect-IT” insulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCirculation Pump: \u003c\/strong\u003e0.35 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eJet Pumps:\u003c\/strong\u003e 2x Stormforce 9™ Pumps\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStainless Steel Jets:\u003c\/strong\u003e 54x Jets\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWater Features: \u003c\/strong\u003e3x Stainless Steel Fountains\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eLED Lights: \u003c\/strong\u003e20x LEDs\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1x 10” Curtain Waterfall\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncludes free hot tub cover and steps!\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eOrca Leisure Brand Buying \u003c\/span\u003e\u003cspan\u003eGuide\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order And Site Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the hot tub model that fits your space and needs. Because each unit is prepared specifically for you, we kindly request that you provide a short video of the route the delivery team will take, from the kerbside where the delivery vehicle will pull up to the final location where the hot tub will be installed. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease include any gate and pathway widths, height restrictions, turns, steps, and walls that may be encountered during the route. This helps us confirm access for the delivery vehicle (truck, HIAB\/crane, or pallet-lift) and ensures the hot tub can be placed correctly upon arrival. Once we have this, we will send you an order confirmation with all the details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. What To Do If Access Is Limited (Please Read).\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen access is limited, a crane may be required to position your hot tub. We recommend discussing this possibility with one of our team members before contacting a crane company.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIt is your responsibility to organise the required lifting equipment, as a local company can visit and conduct any necessary site assessments. During positioning of the hot tub, the health and safety measures, as well as site assessment, are the responsibility of the crane provider.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUpon order confirmation, your selected hot tub is scheduled for manufacture or allocation. The product is built to our high standards, incorporating insulation, jets, audio\/lighting features, and external finishes, as specified in your selected model. Quality control checks are conducted before dispatch.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange and notify you of a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Site Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you will need to prepare:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level and stable base suitable for the hot tub’s weight and use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access routes for the delivery vehicle and unloading equipment. Pathway widths to be a minimum of 50mm wider than the tub's depth. I.e., Tub depth 830mm, pathway width required 880mm minimum. Height restrictions must be at least 200mm above the tub's height when it is on its side. I.e., a tub size of 2100 x 2100 means there is no height restriction below 2300mm.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Electrical Supply\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Water supply \u0026amp; drainage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure there is suitable access to the water supply and, if required, to drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease ensure you have read all the manuals in the Resources tab to prepare your Hot tub as efficiently as possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery to maintain warranty coverage. The hot tub has arrived at your site and is ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Installation \/ Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if there is any problem starting up, please don't hesitate to get in touch with us, and we will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce positioned and ready:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all electrical connections have been completed to specification by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFill the tub with water and ensure that all jets, controls, audio\/lighting work correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply any finishing treatments (e.g., protective covers, insulation checks) as required by the manufacturer to maintain warranty coverage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerform a test soak or heat-up to confirm operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e11. Enjoy Your Hot Tub \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy your wellness retreat and hydrotherapy experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eShould you have any questions about operation, maintenance, or access to parts\/support, our team is here to help.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eThe Stoneboro OceanWave features a high-efficiency 3kW heater designed for rapid warm-up and consistent performance. Combined with a premium insulated acrylic shell and a lockable thermal cover, it retains heat efficiently, reducing energy consumption while ensuring your spa is ready for use year-round.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e13 Amp “Plug and Play” Hot Tub Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA 13-amp “Plug and Play” hot tub offers a convenient installation option, connecting directly to a standard household electrical outlet. However, proper setup and safety measures are still essential to ensure reliable and compliant operation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eKey Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003ePower Supply:\u003c\/strong\u003e The hot tub can be powered from a standard 13-amp socket using a suitable cable fitted with a moulded plug. The cable must be long enough to reach the control panel location safely, avoiding trip hazards or tension on the connection.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eOutdoor Installation:\u003c\/strong\u003e For outdoor use, the electrical socket must be weatherproof and rated to at least IP65 to protect against moisture and debris.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCable Protection: \u003c\/strong\u003eIt is recommended to use an armoured cable (or a cable enclosed within a protective metal conduit) to prevent damage from garden tools, animals, or environmental exposure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElectrical Safety:\u003c\/strong\u003e The socket should be protected by a 30mA RCD (Residual Current Device) to reduce the risk of electric shock. A 13-amp hot tub is designed for easy connection, installation, and inspection by a qualified professional. \u003c\/span\u003e\u003cspan\u003eAn electrician is strongly recommended to ensure compliance with IET Wiring Regulations (BS 7671) and local safety standards.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003ePerformance Note:\u003c\/strong\u003e While 13-amp models are convenient and cost-effective, they typically run fewer pumps simultaneously compared to 32-amp models, as the lower current limits overall power output.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery so that warranty coverage remains valid. The hot tub is now at your site and ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if you encounter any issues starting up, please don't hesitate to contact us. We will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Coverage:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5-year warranty on the spa's shell structure, covering water loss due to structural failure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on the shell surface, protecting against water loss from material defects such as cracks and peeling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2-year warranty on the Control System and control panel.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on electrical equipment components, including pumps and heaters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on the ozone generator.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on audio system components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on LED lights (excludes LED bulbs).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e90-day warranty on basic and optional spa components.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Limitations:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty excludes damage caused by misuse or improper maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eParts exchange or replacement is covered only if faulty parts are returned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGuarantee service requires presentation of the original invoice or sales receipt.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTransport costs and risks are not covered.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRadio\/Bluetooth\/Wi-Fi reception is not covered by warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eVarious exclusions apply, including chemical misuse, unauthorised alterations, improper use, and the use of unauthorised sanitisers.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eDisclaimers:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWarranty does not apply to incidental or consequential damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLiability under the Limited Warranty does not exceed the original purchase price.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCoverage begins from the original date of purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranties do not cover labour costs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we want every customer to feel confident when purchasing one of our hot tubs. Please review the following policy carefully so you understand your rights and our procedures regarding cancellations and returns.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Order Cancellation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.1 Cooling-Off Period – First 7 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrom the moment your order is placed, you have 7 days to change your mind for any reason.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this period, you may cancel your order and receive a full refund to the original payment method.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.2 Cancellations After 7 Days (Day 8–27)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause our hot tubs and coolers are bespoke products, cancellations made after day 7 and up to day 27 qualify for a 70% refund of the amount paid.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.3 After 28 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you cancel 28 days or more after placing your order, the refund amount is limited to 50% of the total order value.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Returns (Up to 30 Days After Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you're not completely satisfied with your hot tub, you may request a return within 30 days of receiving it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.1 Customer-Handled Returns\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eIf you choose to arrange the return yourself, you must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide clear photos and videos showing the hot tub’s condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEmail all evidence with your return request to \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe aware that additional media may be requested, such as a video showing the tub in full working order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the courier you select damages or loses the goods, we may be unable to process the 70% refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the hot tub is damaged but repairable, the repair cost will be deducted from your refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.2 Returning Accessories, Filters \u0026amp; Consumables\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor items such as filters, chemicals, cleaning products, stools, covers, and similar accessories:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eReturns are accepted if the items are unused and in their original condition. \u003c\/span\u003e\u003cspan\u003eEmail \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e \u003c\/span\u003e\u003cspan\u003eto request a return.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds are issued within 2–5 working days once the returned goods have been received and inspected.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.3 Delivery Charges\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to return a product because you have changed your mind, delivery charges are non-refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll refunds will be issued using the original payment method, unless otherwise required by law.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage caused during a customer-arranged return shipment is not the responsibility of Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor bespoke hot tubs, cancellation deductions are applied due to material allocation and production processes already underway.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Need Assistance?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or require clarification about your order, cancellation, or return, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. \u003c\/span\u003e\u003cspan\u003eOur team is always happy to help.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Orca-Leisure-Site-Prep.pdf\"\u003e\u003cspan\u003eOrca Leisure - Site Prep\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/03-Placing-your-tub-in-a-pit.pdf\"\u003e\u003cspan\u003ePlacing your tub in a pit\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/01-Electrical-plan-13amp.pdf\"\u003eElectrical-plan 13amp\u003c\/a\u003e\u003c\/p\u003e","brand":"Orca Leisure","offers":[{"title":"Default Title","offer_id":53496800084300,"sku":null,"price":4499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/orca-leisure-stoneboro-v-6-person-hot-tub-868327.webp?v=1761908418"},{"product_id":"orca-leisure-hallboro-5-person-luxury-spa-hot-tub","title":"Orca Leisure Hallboro 5 Person Luxury Spa Hot Tub","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003eThe Hallboro X 5-Person Hot Tub from Orca Leisure combines luxury, performance, and energy efficiency in a compact, stylish design. Featuring three ergonomic seats and two spacious loungers, it offers exceptional comfort for family relaxation or personal wellness.\u003c\/p\u003e\n\u003cp\u003ePowered by dual Stormforce 9™ pumps and 54 stainless steel hydrotherapy jets, this model delivers a powerful, rejuvenating massage experience. The 2 kW heater and Reflect-IT insulation ensure quick heating and excellent energy efficiency throughout the year.\u003c\/p\u003e\n\u003cp\u003eEnhanced with LED mood lighting, Bluetooth audio, water fountains, and a soothing curtain waterfall, the Hallboro X creates the perfect spa ambience. Designed for 13 Amp plug-and-play installation, it provides effortless luxury and superior performance for modern outdoor living.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 2000 x 2000 x 780mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eConfiguration:\u003c\/strong\u003e 3x seats, 2x lounger\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMax Current:\u003c\/strong\u003e 13 Amp\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 2KW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e “Reflect-IT” insulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCirculation Pump: \u003c\/strong\u003e0.35 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eJet Pumps:\u003c\/strong\u003e 2x Stormforce 9™ Pumps\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eStainless Steel Jets:\u003c\/strong\u003e 54x Jets\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFountains: \u003c\/strong\u003e3x Stainless Steel Fountains\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eLED Lights: \u003c\/strong\u003e20x LEDs\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1x 10” Curtain Waterfall\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIncludes free hot tub cover and steps!\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eOrca Leisure Brand Buying Guide\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order And Site Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the hot tub model that fits your space and needs. Because each unit is prepared specifically for you, we kindly request that you provide a short video of the route the delivery team will take, from the kerbside where the delivery vehicle will pull up to the final location where the hot tub will be installed. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease include any gate and pathway widths, height restrictions, turns, steps, and walls that may be encountered during the route. This helps us confirm access for the delivery vehicle (truck, HIAB\/crane, or pallet-lift) and ensures the hot tub can be placed correctly upon arrival. Once we have this, we will send you an order confirmation with all the details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. What To Do If Access Is Limited (Please Read).\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen access is limited, a crane may be required to position your hot tub. We recommend discussing this possibility with one of our team members before contacting a crane company.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIt is your responsibility to organise the required lifting equipment, as a local company can visit and conduct any necessary site assessments. During positioning of the hot tub, the health and safety measures, as well as site assessment, are the responsibility of the crane provider.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUpon order confirmation, your selected hot tub is scheduled for manufacture or allocation. The product is built to our high standards, incorporating insulation, jets, audio\/lighting features, and external finishes, as specified in your selected model. Quality control checks are conducted before dispatch.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange and notify you of a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Site Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you will need to prepare:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level and stable base suitable for the hot tub’s weight and use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access routes for the delivery vehicle and unloading equipment. Pathway widths to be a minimum of 50mm wider than the tub's depth. I.e., Tub depth 830mm, pathway width required 880mm minimum. Height restrictions must be at least 200mm above the tub's height when it is on its side. I.e., a tub size of 2100 x 2100 means there is no height restriction below 2300mm.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Electrical Supply\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Water supply \u0026amp; drainage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure there is suitable access to the water supply and, if required, to drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease ensure you have read all the manuals in the Resources tab to prepare your Hot tub as efficiently as possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery to maintain warranty coverage. The hot tub has arrived at your site and is ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Installation \/ Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if there is any problem starting up, please don't hesitate to get in touch with us, and we will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce positioned and ready:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all electrical connections have been completed to specification by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFill the tub with water and ensure that all jets, controls, audio\/lighting work correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply any finishing treatments (e.g., protective covers, insulation checks) as required by the manufacturer to maintain warranty coverage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerform a test soak or heat-up to confirm operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e11. Enjoy Your Hot Tub \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy your wellness retreat and hydrotherapy experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eShould you have any questions about operation, maintenance, or access to parts\/support, our team is here to help.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003eThe Hallboro HydroZen features a high-efficiency 3kW heater designed for rapid warm-up and consistent performance. Combined with a premium insulated acrylic shell and a lockable thermal cover, it retains heat efficiently, reducing energy consumption while ensuring your spa is ready for use year-round.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e13 Amp “Plug and Play” Hot Tub Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA 13-amp “Plug and Play” hot tub offers a convenient installation option, connecting directly to a standard household electrical outlet. However, proper setup and safety measures are still essential to ensure reliable and compliant operation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eKey Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePower Supply:\u003c\/strong\u003e The hot tub can be powered from a standard 13-amp socket using a suitable cable fitted with a moulded plug. The cable must be long enough to reach the control panel location safely, avoiding trip hazards or tension on the connection.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eOutdoor Installation:\u003c\/strong\u003e For outdoor use, the electrical socket must be weatherproof and rated to at least IP65 to protect against moisture and debris.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCable Protection: \u003c\/strong\u003eIt is recommended to use an armoured cable (or a cable enclosed within a protective metal conduit) to prevent damage from garden tools, animals, or environmental exposure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElectrical Safety:\u003c\/strong\u003e The socket should be protected by a 30mA RCD (Residual Current Device) to reduce the risk of electric shock. A 13-amp hot tub is designed for easy connection, installation, and inspection by a qualified professional. \u003c\/span\u003e\u003cspan\u003eAn electrician is strongly recommended to ensure compliance with IET Wiring Regulations (BS 7671) and local safety standards.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePerformance Note:\u003c\/strong\u003e While 13-amp models are convenient and cost-effective, they typically run fewer pumps simultaneously compared to 32-amp models, as the lower current limits overall power output.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery so that warranty coverage remains valid. The hot tub is now at your site and ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if you encounter any issues starting up, please don't hesitate to contact us. We will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Coverage:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5-year warranty on the spa's shell structure, covering water loss due to structural failure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on the shell surface, protecting against water loss from material defects such as cracks and peeling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2-year warranty on the Control System and control panel.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on electrical equipment components, including pumps and heaters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on the ozone generator.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on audio system components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on LED lights (excludes LED bulbs).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e90-day warranty on basic and optional spa components.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Limitations:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty excludes damage caused by misuse or improper maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eParts exchange or replacement is covered only if faulty parts are returned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGuarantee service requires presentation of the original invoice or sales receipt.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTransport costs and risks are not covered.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRadio\/Bluetooth\/Wi-Fi reception is not covered by warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eVarious exclusions apply, including chemical misuse, unauthorised alterations, improper use, and the use of unauthorised sanitisers.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eDisclaimers:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWarranty does not apply to incidental or consequential damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLiability under the Limited Warranty does not exceed the original purchase price.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCoverage begins from the original date of purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranties do not cover labour costs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we want every customer to feel confident when purchasing one of our hot tubs. Please review the following policy carefully so you understand your rights and our procedures regarding cancellations and returns.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Order Cancellation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.1 Cooling-Off Period – First 7 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrom the moment your order is placed, you have 7 days to change your mind for any reason.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this period, you may cancel your order and receive a full refund to the original payment method.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.2 Cancellations After 7 Days (Day 8–27)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause our hot tubs and coolers are bespoke products, cancellations made after day 7 and up to day 27 qualify for a 70% refund of the amount paid.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.3 After 28 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you cancel 28 days or more after placing your order, the refund amount is limited to 50% of the total order value.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Returns (Up to 30 Days After Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you're not completely satisfied with your hot tub, you may request a return within 30 days of receiving it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.1 Customer-Handled Returns\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eIf you choose to arrange the return yourself, you must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide clear photos and videos showing the hot tub’s condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEmail all evidence with your return request to \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe aware that additional media may be requested, such as a video showing the tub in full working order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the courier you select damages or loses the goods, we may be unable to process the 70% refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the hot tub is damaged but repairable, the repair cost will be deducted from your refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.2 Returning Accessories, Filters \u0026amp; Consumables\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor items such as filters, chemicals, cleaning products, stools, covers, and similar accessories:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eReturns are accepted if the items are unused and in their original condition. \u003c\/span\u003e\u003cspan\u003eEmail \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e \u003c\/span\u003e\u003cspan\u003eto request a return.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds are issued within 2–5 working days once the returned goods have been received and inspected.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.3 Delivery Charges\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to return a product because you have changed your mind, delivery charges are non-refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll refunds will be issued using the original payment method, unless otherwise required by law.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage caused during a customer-arranged return shipment is not the responsibility of Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor bespoke hot tubs, cancellation deductions are applied due to material allocation and production processes already underway.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Need Assistance?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or require clarification about your order, cancellation, or return, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. \u003c\/span\u003e\u003cspan\u003eOur team is always happy to help.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Orca-Leisure-Site-Prep.pdf\"\u003e\u003cspan\u003eOrca Leisure - Site Prep\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/03-Placing-your-tub-in-a-pit.pdf\"\u003e\u003cspan\u003ePlacing your tub in a pit\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/01-Electrical-plan-13amp.pdf\"\u003eElectrical-plan 13amp\u003c\/a\u003e\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Orca Leisure","offers":[{"title":"Default Title","offer_id":53496828264780,"sku":null,"price":4499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/10_ae8b0051-0946-4195-8b28-6a51988d73cc.png?v=1759747763"},{"product_id":"orca-leisure-kingsboro-purespa-5-person-luxury-hot-tub","title":"Orca Leisure Kingsboro PureSpa 5 Person Luxury Hot Tub","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp data-start=\"116\" data-end=\"359\"\u003eThe Kingsboro V 5-Person Hot Tub from Orca Leisure defines modern spa luxury with exceptional comfort and performance. Designed to seat three adults and two loungers, it offers the perfect balance of space, style, and relaxation.\u003c\/p\u003e\n\u003cp data-start=\"361\" data-end=\"725\"\u003ePowered by dual LP200 jet pumps, a 3 kW heater, and 58 stainless steel hydrotherapy jets, this hot tub delivers powerful, targeted massage therapy for full-body rejuvenation. The 32 Amp setup ensures reliable performance, while premium LED lighting, Bluetooth audio, and elegant water features create a truly immersive spa experience.\u003c\/p\u003e\n\u003cp data-start=\"727\" data-end=\"912\" data-is-last-node=\"\" data-is-only-node=\"\"\u003eBuilt for durability and energy efficiency, the Kingsboro V is ideal for homeowners seeking a sophisticated, high-performance hot tub that elevates both wellness and outdoor living.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 2000 x 2000 x 780mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eConfiguration:\u003c\/strong\u003e 3x seats, 2x lounger\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMax Current:\u003c\/strong\u003e 32 Amp\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 3KW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e Standard insulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCirculation Pump: \u003c\/strong\u003e0.35 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eJet Pumps:\u003c\/strong\u003e \u003cmeta charset=\"utf-8\"\u003e2x LP200 Pumps\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStainless Steel Jets:\u003c\/strong\u003e 58x Jets\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eFountains: \u003c\/strong\u003e4x Stainless Steel Fountains\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eLED Lights: \u003c\/strong\u003e22x LEDs\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1x 10” Curtain Waterfall\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncludes free hot tub cover and steps!\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eOrca Leisure Brand Buying\u003c\/span\u003e\u003cspan\u003e Guide\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order And Site Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelect the hot tub model that fits your space and needs. Because each unit is prepared specifically for you, we kindly request that you provide a short video of the route the delivery team will take, from the kerbside where the delivery vehicle will pull up to the final location where the hot tub will be installed. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease include any gate and pathway widths, height restrictions, turns, steps, and walls that may be encountered during the route. This helps us confirm access for the delivery vehicle (truck, HIAB\/crane, or pallet-lift) and ensures the hot tub can be placed correctly upon arrival. Once we have this, we will send you an order confirmation with all the details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. What To Do If Access Is Limited (Please Read).\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen access is limited, a crane may be required to position your hot tub. We recommend discussing this possibility with one of our team members before contacting a crane company.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIt is your responsibility to organise the required lifting equipment, as a local company can visit and conduct any necessary site assessments. During positioning of the hot tub, the health and safety measures, as well as site assessment, are the responsibility of the crane provider.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUpon order confirmation, your selected hot tub is scheduled for manufacture or allocation. The product is built to our high standards, incorporating insulation, jets, audio\/lighting features, and external finishes, as specified in your selected model. Quality control checks are conducted before dispatch.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange and notify you of a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Site Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you will need to prepare:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA level and stable base suitable for the hot tub’s weight and use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access routes for the delivery vehicle and unloading equipment. Pathway widths to be a minimum of 50mm wider than the tub's depth. I.e., Tub depth 830mm, pathway width required 880mm minimum. Height restrictions must be at least 200mm above the tub's height when it is on its side. I.e., a tub size of 2100 x 2100 means there is no height restriction below 2300mm.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Electrical Supply\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Water supply \u0026amp; drainage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure there is suitable access to the water supply and, if required, to drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease ensure you have read all the manuals in the Resources tab to prepare your Hot tub as efficiently as possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery to maintain warranty coverage. The hot tub has arrived at your site and is ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Installation \/ Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if there is any problem starting up, please don't hesitate to get in touch with us, and we will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce positioned and ready:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure all electrical connections have been completed to specification by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFill the tub with water and ensure that all jets, controls, audio\/lighting work correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply any finishing treatments (e.g., protective covers, insulation checks) as required by the manufacturer to maintain warranty coverage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePerform a test soak or heat-up to confirm operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e11. Enjoy Your Hot Tub \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy your wellness retreat and hydrotherapy experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eShould you have any questions about operation, maintenance, or access to parts\/support, our team is here to help.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eThe Kingsboro PureSpa features a high-efficiency heater engineered for rapid warm-up times and consistent performance throughout the year. Paired with a durable, insulated acrylic shell and a lockable thermal cover, it retains heat effectively — minimising energy consumption while keeping your spa ready for relaxation anytime.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e32 Amp Hot Tub Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA 32-amp hot tub requires a dedicated electrical setup to operate safely and efficiently.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDedicated Supply: A 32-amp RCD-protected circuit breaker on its own dedicated supply line.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProfessional Installation: Installation must be carried out by a qualified electrician in accordance with current IET Wiring Regulations (BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsolation Switch: An isolator switch should be fitted within a visible distance of the hot tub (but not within reach of the water) for maintenance and safety purposes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdditional Costs: The electrical installation is not included in the standard purchase price and will incur an additional expense.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePerformance Benefits: The higher power capacity allows multiple pumps and heating elements to operate simultaneously, delivering enhanced performance and a more powerful massage experience — ideal for larger hot tubs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery so that warranty coverage remains valid. The hot tub is now at your site and ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if you encounter any issues starting up, please don't hesitate to contact us. We will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Coverage:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e5-year warranty on the spa's shell structure, covering water loss due to structural failure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on the shell surface, protecting against water loss from material defects such as cracks and peeling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2-year warranty on the Control System and control panel.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on electrical equipment components, including pumps and heaters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on the ozone generator.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on audio system components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on LED lights (excludes LED bulbs).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e90-day warranty on basic and optional spa components.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Limitations:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe limited warranty excludes damage caused by misuse or improper maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eParts exchange or replacement is covered only if faulty parts are returned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuarantee service requires presentation of the original invoice or sales receipt.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTransport costs and risks are not covered.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRadio\/Bluetooth\/Wi-Fi reception is not covered by warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eVarious exclusions apply, including chemical misuse, unauthorised alterations, improper use, and the use of unauthorised sanitisers.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eDisclaimers:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWarranty does not apply to incidental or consequential damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLiability under the Limited Warranty does not exceed the original purchase price.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCoverage begins from the original date of purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranties do not cover labour costs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we want every customer to feel confident when purchasing one of our hot tubs. Please review the following policy carefully so you understand your rights and our procedures regarding cancellations and returns.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Order Cancellation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.1 Cooling-Off Period – First 7 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrom the moment your order is placed, you have 7 days to change your mind for any reason.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this period, you may cancel your order and receive a full refund to the original payment method.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.2 Cancellations After 7 Days (Day 8–27)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause our hot tubs and coolers are bespoke products, cancellations made after day 7 and up to day 27 qualify for a 70% refund of the amount paid.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.3 After 28 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you cancel 28 days or more after placing your order, the refund amount is limited to 50% of the total order value.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Returns (Up to 30 Days After Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you're not completely satisfied with your hot tub, you may request a return within 30 days of receiving it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.1 Customer-Handled Returns\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eIf you choose to arrange the return yourself, you must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide clear photos and videos showing the hot tub’s condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEmail all evidence with your return request to \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBe aware that additional media may be requested, such as a video showing the tub in full working order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the courier you select damages or loses the goods, we may be unable to process the 70% refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the hot tub is damaged but repairable, the repair cost will be deducted from your refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.2 Returning Accessories, Filters \u0026amp; Consumables\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor items such as filters, chemicals, cleaning products, stools, covers, and similar accessories:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eReturns are accepted if the items are unused and in their original condition. \u003c\/span\u003e\u003cspan\u003eEmail \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e \u003c\/span\u003e\u003cspan\u003eto request a return.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRefunds are issued within 2–5 working days once the returned goods have been received and inspected.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.3 Delivery Charges\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to return a product because you have changed your mind, delivery charges are non-refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll refunds will be issued using the original payment method, unless otherwise required by law.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage caused during a customer-arranged return shipment is not the responsibility of Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor bespoke hot tubs, cancellation deductions are applied due to material allocation and production processes already underway.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Need Assistance?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or require clarification about your order, cancellation, or return, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. \u003c\/span\u003e\u003cspan\u003eOur team is always happy to help.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Orca-Leisure-Site-Prep.pdf\"\u003e\u003cspan\u003eOrca Leisure - Site Prep\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/03-Placing-your-tub-in-a-pit.pdf\"\u003e\u003cspan\u003ePlacing your tub in a pit\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/02-Electrical-plan-32amp.pdf\"\u003e\u003cspan\u003eElectrical-plan 32amp\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Orca Leisure","offers":[{"title":"Default Title","offer_id":53496849465676,"sku":null,"price":4499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/orca-leisure-kingsboro-x-5-person-hot-tub-483001.webp?v=1761317739"},{"product_id":"orca-leisure-ashboro-vitalwave-6-person-luxury-spa-hot-tub","title":"Orca Leisure Ashboro VitalWave 6 Person Luxury Spa Hot Tub","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp data-start=\"191\" data-end=\"430\"\u003eIndulge in refined relaxation with the ASHBORO V Hot Tub by Orca Leisure. Designed for both wellness and entertainment, this sophisticated spa blends high‑performance hydrotherapy with modern aesthetics and engineered efficiency.\u003c\/p\u003e\n\u003cp data-start=\"432\" data-end=\"690\"\u003eFeaturing seating for six (five ergonomic seats plus one full‑length lounger), the ASHBORO V offers a spacious yet streamlined outdoor experience. Its hydrotherapy system delivers a powerful, targeted massage to relieve tension and promote deep relaxation.\u003c\/p\u003e\n\u003cp data-start=\"692\" data-end=\"1034\"\u003eEquipped with premium features such as built-in Bluetooth speakers, ambient LED lighting, foot-massage zones, and water-feature elements, this hot tub creates a luxurious spa atmosphere in your own garden or patio. Engineered with advanced insulation and a robust heater, it is built for efficient year‑round use and dependable performance.\u003c\/p\u003e\n\u003cp data-start=\"1041\" data-end=\"1059\"\u003e\u003cstrong data-start=\"1041\" data-end=\"1057\"\u003eKey Features:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"1060\" data-end=\"1372\"\u003e\n\u003cli data-start=\"1060\" data-end=\"1104\"\u003eCapacity: 6 people (5 seats + 1 lounger)\u003c\/li\u003e\n\u003cli data-start=\"1105\" data-end=\"1172\"\u003eHigh‑performance hydrotherapy jets and an advanced jet pump system\u003c\/li\u003e\n\u003cli data-start=\"1173\" data-end=\"1230\"\u003eIntegrated Bluetooth audio and mood lighting features\u003c\/li\u003e\n\u003cli data-start=\"1231\" data-end=\"1297\"\u003eFoot‑massage zone and water features for enhanced spa ambience\u003c\/li\u003e\n\u003cli data-start=\"1298\" data-end=\"1372\"\u003eEnergy‑efficient insulation and durable construction for lasting value\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 2230 x 2230 x 830mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eConfiguration:\u003c\/strong\u003e 5x seats, 1x lounger\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMax Current:\u003c\/strong\u003e 32 Amp\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 3KW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e “Eco Wrap” insulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCirculation Pump: \u003c\/strong\u003e0.35 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eJet Pumps:\u003c\/strong\u003e 3x Stormforce 9™ Pumps\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStainless Steel Jets:\u003c\/strong\u003e 55x Jets\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eFountains: \u003c\/strong\u003e4x Stainless Steel Fountains\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eLED Lights: \u003c\/strong\u003e26x LEDs\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1x 10” Curtain Waterfall\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncludes free hot tub cover and steps!\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eOrca Leisure Brand Buying Guide\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order And Site Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelect the hot tub model that fits your space and needs. Because each unit is prepared specifically for you, we kindly request that you provide a short video of the route the delivery team will take, from the kerbside where the delivery vehicle will pull up to the final location where the hot tub will be installed. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease include any gate and pathway widths, height restrictions, turns, steps, and walls that may be encountered during the route. This helps us confirm access for the delivery vehicle (truck, HIAB\/crane, or pallet-lift) and ensures the hot tub can be placed correctly upon arrival. Once we have this, we will send you an order confirmation with all the details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. What To Do If Access Is Limited (Please Read).\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen access is limited, a crane may be required to position your hot tub. We recommend discussing this possibility with one of our team members before contacting a crane company.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIt is your responsibility to organise the required lifting equipment, as a local company can visit and conduct any necessary site assessments. During positioning of the hot tub, the health and safety measures, as well as site assessment, are the responsibility of the crane provider.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUpon order confirmation, your selected hot tub is scheduled for manufacture or allocation. The product is built to our high standards, incorporating insulation, jets, audio\/lighting features, and external finishes, as specified in your selected model. Quality control checks are conducted before dispatch.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange and notify you of a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Site Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you will need to prepare:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA level and stable base suitable for the hot tub’s weight and use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access routes for the delivery vehicle and unloading equipment. Pathway widths to be a minimum of 50mm wider than the tub's depth. I.e., Tub depth 830mm, pathway width required 880mm minimum. Height restrictions must be at least 200mm above the tub's height when it is on its side. I.e., a tub size of 2100 x 2100 means there is no height restriction below 2300mm.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Electrical Supply\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Water supply \u0026amp; drainage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure there is suitable access to the water supply and, if required, to drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease ensure you have read all the manuals in the Resources tab to prepare your Hot tub as efficiently as possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery to maintain warranty coverage. The hot tub has arrived at your site and is ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Installation \/ Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if there is any problem starting up, please don't hesitate to get in touch with us, and we will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce positioned and ready:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure all electrical connections have been completed to specification by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFill the tub with water and ensure that all jets, controls, audio\/lighting work correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply any finishing treatments (e.g., protective covers, insulation checks) as required by the manufacturer to maintain warranty coverage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePerform a test soak or heat-up to confirm operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e11. Enjoy Your Hot Tub \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy your wellness retreat and hydrotherapy experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eShould you have any questions about operation, maintenance, or access to parts\/support, our team is here to help.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eThe Ashboro VitalWave features a high-efficiency heater engineered for rapid warm-up times and consistent performance throughout the year. Combined with thick multi-layer insulation and a lockable thermal cover, it maintains water temperature with minimal energy loss — lowering running costs while keeping your spa ready for relaxation anytime.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e32 Amp Hot Tub Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA 32-amp hot tub requires a dedicated electrical setup to operate safely and efficiently.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDedicated Supply: A 32-amp RCD-protected circuit breaker on its own dedicated supply line.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProfessional Installation: Installation must be carried out by a qualified electrician in accordance with current IET Wiring Regulations (BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsolation Switch: An isolator switch should be fitted within a visible distance of the hot tub (but not within reach of the water) for maintenance and safety purposes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdditional Costs: The electrical installation is not included in the standard purchase price and will incur an additional expense.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePerformance Benefits: The higher power capacity allows multiple pumps and heating elements to operate simultaneously, delivering enhanced performance and a more powerful massage experience — ideal for larger hot tubs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery so that warranty coverage remains valid. The hot tub is now at your site and ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if you encounter any issues starting up, please don't hesitate to contact us. We will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Coverage:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e5-year warranty on the spa's shell structure, covering water loss due to structural failure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on the shell surface, protecting against water loss from material defects such as cracks and peeling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2-year warranty on the Control System and control panel.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on electrical equipment components, including pumps and heaters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on the ozone generator.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on audio system components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on LED lights (excludes LED bulbs).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e90-day warranty on basic and optional spa components.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Limitations:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe limited warranty excludes damage caused by misuse or improper maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eParts exchange or replacement is covered only if faulty parts are returned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuarantee service requires presentation of the original invoice or sales receipt.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTransport costs and risks are not covered.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRadio\/Bluetooth\/Wi-Fi reception is not covered by warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eVarious exclusions apply, including chemical misuse, unauthorised alterations, improper use, and the use of unauthorised sanitisers.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eDisclaimers:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWarranty does not apply to incidental or consequential damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLiability under the Limited Warranty does not exceed the original purchase price.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCoverage begins from the original date of purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranties do not cover labour costs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we want every customer to feel confident when purchasing one of our hot tubs. Please review the following policy carefully so you understand your rights and our procedures regarding cancellations and returns.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Order Cancellation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.1 Cooling-Off Period – First 7 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrom the moment your order is placed, you have 7 days to change your mind for any reason.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this period, you may cancel your order and receive a full refund to the original payment method.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.2 Cancellations After 7 Days (Day 8–27)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause our hot tubs and coolers are bespoke products, cancellations made after day 7 and up to day 27 qualify for a 70% refund of the amount paid.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.3 After 28 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you cancel 28 days or more after placing your order, the refund amount is limited to 50% of the total order value.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Returns (Up to 30 Days After Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you're not completely satisfied with your hot tub, you may request a return within 30 days of receiving it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.1 Customer-Handled Returns\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eIf you choose to arrange the return yourself, you must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide clear photos and videos showing the hot tub’s condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEmail all evidence with your return request to \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBe aware that additional media may be requested, such as a video showing the tub in full working order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the courier you select damages or loses the goods, we may be unable to process the 70% refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the hot tub is damaged but repairable, the repair cost will be deducted from your refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.2 Returning Accessories, Filters \u0026amp; Consumables\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor items such as filters, chemicals, cleaning products, stools, covers, and similar accessories:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eReturns are accepted if the items are unused and in their original condition. \u003c\/span\u003e\u003cspan\u003eEmail \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e \u003c\/span\u003e\u003cspan\u003eto request a return.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRefunds are issued within 2–5 working days once the returned goods have been received and inspected.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.3 Delivery Charges\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to return a product because you have changed your mind, delivery charges are non-refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll refunds will be issued using the original payment method, unless otherwise required by law.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage caused during a customer-arranged return shipment is not the responsibility of Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor bespoke hot tubs, cancellation deductions are applied due to material allocation and production processes already underway.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Need Assistance?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or require clarification about your order, cancellation, or return, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. \u003c\/span\u003e\u003cspan\u003eOur team is always happy to help.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Orca-Leisure-Site-Prep.pdf\"\u003e\u003cspan\u003eOrca Leisure - Site Prep\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/03-Placing-your-tub-in-a-pit.pdf\"\u003e\u003cspan\u003ePlacing your tub in a pit\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/02-Electrical-plan-32amp.pdf\"\u003e\u003cspan\u003eElectrical-plan 32amp\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Orca Leisure","offers":[{"title":"Default Title","offer_id":53496881316172,"sku":null,"price":5999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/orca-leisure-ashboro-iii-6-person-hot-tub-404668.webp?v=1761317710"},{"product_id":"orca-leisure-goldboro-serenityglow-5-person-luxury-spa-hot-tub","title":"Orca Leisure Goldboro SerenityGlow 5 Person Luxury Spa Hot Tub","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp data-end=\"439\" data-start=\"195\"\u003eThe Goldboro V 5-Person Hot Tub from Orca Leisure delivers exceptional hydrotherapy performance and long-term reliability, making it ideal for both homeowners and commercial venues such as holiday lodges, spas, and hotels.\u003c\/p\u003e\n\u003cp data-end=\"723\" data-start=\"441\"\u003eDesigned with three ergonomic seats and two full loungers, it combines comfort with high-end functionality. Powered by three Stormforce 9™ jet pumps, a 3 kW heater, and 65 stainless steel jets, it provides a powerful, full-body massage for ultimate relaxation.\u003c\/p\u003e\n\u003cp data-is-only-node=\"\" data-is-last-node=\"\" data-end=\"1072\" data-start=\"725\"\u003eLuxury features include LED mood lighting, Bluetooth audio, stainless steel fountains, and a soothing waterfall, all complemented by Eco Wrap insulation for energy efficiency. Durable, low-maintenance, and visually striking, the Goldboro V is the perfect spa solution for high-usage environments and premium outdoor spaces.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 2230 x 2230 x 830mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eConfiguration:\u003c\/strong\u003e 3x seats, 2x lounger\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMax Current:\u003c\/strong\u003e 32 Amp\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 3KW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e “Eco Wrap” insulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCirculation Pump: \u003c\/strong\u003e0.35 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eJet Pumps:\u003c\/strong\u003e 3x Stormforce 9™ Pumps\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStainless Steel Jets:\u003c\/strong\u003e 65x Jets\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eFountains: \u003c\/strong\u003e4x Stainless Steel Fountains\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eLED Lights: \u003c\/strong\u003e25x LEDs\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1x 10” Curtain Waterfall\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncludes free hot tub cover and steps!\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eOrca Leisure Brand Buying Guide\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order And Site Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelect the hot tub model that fits your space and needs. Because each unit is prepared specifically for you, we kindly request that you provide a short video of the route the delivery team will take, from the kerbside where the delivery vehicle will pull up to the final location where the hot tub will be installed. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease include any gate and pathway widths, height restrictions, turns, steps, and walls that may be encountered during the route. This helps us confirm access for the delivery vehicle (truck, HIAB\/crane, or pallet-lift) and ensures the hot tub can be placed correctly upon arrival. Once we have this, we will send you an order confirmation with all the details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. What To Do If Access Is Limited (Please Read).\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen access is limited, a crane may be required to position your hot tub. We recommend discussing this possibility with one of our team members before contacting a crane company.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIt is your responsibility to organise the required lifting equipment, as a local company can visit and conduct any necessary site assessments. During positioning of the hot tub, the health and safety measures, as well as site assessment, are the responsibility of the crane provider.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUpon order confirmation, your selected hot tub is scheduled for manufacture or allocation. The product is built to our high standards, incorporating insulation, jets, audio\/lighting features, and external finishes, as specified in your selected model. Quality control checks are conducted before dispatch.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange and notify you of a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Site Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you will need to prepare:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA level and stable base suitable for the hot tub’s weight and use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access routes for the delivery vehicle and unloading equipment. Pathway widths to be a minimum of 50mm wider than the tub's depth. I.e., Tub depth 830mm, pathway width required 880mm minimum. Height restrictions must be at least 200mm above the tub's height when it is on its side. I.e., a tub size of 2100 x 2100 means there is no height restriction below 2300mm.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Electrical Supply\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Water supply \u0026amp; drainage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure there is suitable access to the water supply and, if required, to drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease ensure you have read all the manuals in the Resources tab to prepare your Hot tub as efficiently as possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery to maintain warranty coverage. The hot tub has arrived at your site and is ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Installation \/ Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if there is any problem starting up, please don't hesitate to get in touch with us, and we will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce positioned and ready:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure all electrical connections have been completed to specification by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFill the tub with water and ensure that all jets, controls, audio\/lighting work correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply any finishing treatments (e.g., protective covers, insulation checks) as required by the manufacturer to maintain warranty coverage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePerform a test soak or heat-up to confirm operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e11. Enjoy Your Hot Tub \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy your wellness retreat and hydrotherapy experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eShould you have any questions about operation, maintenance, or access to parts\/support, our team is here to help.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eThe Goldboro SerenityGlow is built with an advanced rapid-heating system designed for year-round performance. Enhanced insulation and a premium lockable cover help retain warmth efficiently — keeping energy usage low while ensuring your spa is always ready for a relaxing soak.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e32 Amp Hot Tub Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA 32-amp hot tub requires a dedicated electrical setup to operate safely and efficiently.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDedicated Supply: A 32-amp RCD-protected circuit breaker on its own dedicated supply line.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProfessional Installation: Installation must be carried out by a qualified electrician in accordance with current IET Wiring Regulations (BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsolation Switch: An isolator switch should be fitted within a visible distance of the hot tub (but not within reach of the water) for maintenance and safety purposes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdditional Costs: The electrical installation is not included in the standard purchase price and will incur an additional expense.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePerformance Benefits: The higher power capacity allows multiple pumps and heating elements to operate simultaneously, delivering enhanced performance and a more powerful massage experience — ideal for larger hot tubs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery so that warranty coverage remains valid. The hot tub is now at your site and ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if you encounter any issues starting up, please don't hesitate to contact us. We will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Coverage:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e5-year warranty on the spa's shell structure, covering water loss due to structural failure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on the shell surface, protecting against water loss from material defects such as cracks and peeling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2-year warranty on the Control System and control panel.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on electrical equipment components, including pumps and heaters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on the ozone generator.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on audio system components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on LED lights (excludes LED bulbs).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e90-day warranty on basic and optional spa components.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Limitations:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe limited warranty excludes damage caused by misuse or improper maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eParts exchange or replacement is covered only if faulty parts are returned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuarantee service requires presentation of the original invoice or sales receipt.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTransport costs and risks are not covered.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRadio\/Bluetooth\/Wi-Fi reception is not covered by warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eVarious exclusions apply, including chemical misuse, unauthorised alterations, improper use, and the use of unauthorised sanitisers.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eDisclaimers:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWarranty does not apply to incidental or consequential damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLiability under the Limited Warranty does not exceed the original purchase price.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCoverage begins from the original date of purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranties do not cover labour costs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we want every customer to feel confident when purchasing one of our hot tubs. Please review the following policy carefully so you understand your rights and our procedures regarding cancellations and returns.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Order Cancellation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.1 Cooling-Off Period – First 7 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrom the moment your order is placed, you have 7 days to change your mind for any reason.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this period, you may cancel your order and receive a full refund to the original payment method.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.2 Cancellations After 7 Days (Day 8–27)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause our hot tubs and coolers are bespoke products, cancellations made after day 7 and up to day 27 qualify for a 70% refund of the amount paid.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.3 After 28 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you cancel 28 days or more after placing your order, the refund amount is limited to 50% of the total order value.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Returns (Up to 30 Days After Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you're not completely satisfied with your hot tub, you may request a return within 30 days of receiving it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.1 Customer-Handled Returns\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eIf you choose to arrange the return yourself, you must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide clear photos and videos showing the hot tub’s condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEmail all evidence with your return request to \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBe aware that additional media may be requested, such as a video showing the tub in full working order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the courier you select damages or loses the goods, we may be unable to process the 70% refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the hot tub is damaged but repairable, the repair cost will be deducted from your refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.2 Returning Accessories, Filters \u0026amp; Consumables\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor items such as filters, chemicals, cleaning products, stools, covers, and similar accessories:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eReturns are accepted if the items are unused and in their original condition. \u003c\/span\u003e\u003cspan\u003eEmail \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e \u003c\/span\u003e\u003cspan\u003eto request a return.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRefunds are issued within 2–5 working days once the returned goods have been received and inspected.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.3 Delivery Charges\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to return a product because you have changed your mind, delivery charges are non-refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll refunds will be issued using the original payment method, unless otherwise required by law.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage caused during a customer-arranged return shipment is not the responsibility of Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor bespoke hot tubs, cancellation deductions are applied due to material allocation and production processes already underway.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Need Assistance?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or require clarification about your order, cancellation, or return, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. \u003c\/span\u003e\u003cspan\u003eOur team is always happy to help.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Orca-Leisure-Site-Prep.pdf\"\u003e\u003cspan\u003eOrca Leisure - Site Prep\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/03-Placing-your-tub-in-a-pit.pdf\"\u003e\u003cspan\u003ePlacing your tub in a pit\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/02-Electrical-plan-32amp.pdf\"\u003e\u003cspan\u003eElectrical-plan 32amp\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Orca Leisure","offers":[{"title":"Default Title","offer_id":53496885412172,"sku":null,"price":5999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/orca-leisure-goldboro-x-5-person-hot-tub-128932.webp?v=1761317676"},{"product_id":"orca-leisure-roseboro-6-person-luxury-spa-hot-tub","title":"Orca Leisure Roseboro 6 Person Luxury Spa Hot Tub","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp data-end=\"296\" data-start=\"50\"\u003eIndulge in an elevated spa experience with the Roseboro X by Orca Leisure. Expertly designed for both performance and aesthetics, this premium hot tub makes every soak feel like a retreat — whether you are relaxing solo or entertaining friends.\u003c\/p\u003e\n\u003cp data-end=\"709\" data-start=\"298\"\u003eWith a capacity of six people and ergonomic seating plus a full‑length lounger, the Roseboro X offers ample space without sacrificing comfort. Its high‑powered jet system delivers deep, targeted hydrotherapy for muscle relief and total relaxation. Advanced features, including immersive built‑in audio, ambient LED lighting, and cascading water‑feature elements, create a captivating atmosphere under the stars.\u003c\/p\u003e\n\u003cp data-end=\"1019\" data-start=\"711\"\u003eDurability and efficiency are built into every inch. From robust shell materials to smart insulation and user‑friendly controls, this spa is engineered for ease of use and everyday wellness. The Roseboro X isn’t just a hot tub — it’s a lifestyle upgrade that blends luxury, performance and long‑term value.\u003c\/p\u003e\n\u003cp data-end=\"1139\" data-start=\"1021\"\u003eRoseboro X by Orca Leisure — where sophisticated design meets powerful hydrotherapy and effortless outdoor living.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e \u003cmeta charset=\"utf-8\"\u003e2140 x 2140 x 830mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eConfiguration:\u003c\/strong\u003e 5x seats, 1x lounger\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMax Current:\u003c\/strong\u003e 32 Amp\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 3KW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e “Eco Wrap” insulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCirculation Pump: \u003c\/strong\u003e0.35 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eJet Pumps:\u003c\/strong\u003e 4x Stormforce 7™ Pumps\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eStainless Steel Jets:\u003c\/strong\u003e 60.x Jets\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-1c5f83b4-7fff-ff41-598d-2140960fc3a7\"\u003e\u003cspan\u003eWater Features:\u003c\/span\u003e\u003c\/b\u003e 4x Stainless Steel Fountains\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eLED Lights: \u003c\/strong\u003e43x LEDs\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1x 10” Curtain Waterfall\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e1x 24” Curtain Waterfall\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIncludes free hot tub cover and steps!\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eOrca Leisure Brand Buying Guide\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order And Site Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the hot tub model that fits your space and needs. Because each unit is prepared specifically for you, we kindly request that you provide a short video of the route the delivery team will take, from the kerbside where the delivery vehicle will pull up to the final location where the hot tub will be installed. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease include any gate and pathway widths, height restrictions, turns, steps, and walls that may be encountered during the route. This helps us confirm access for the delivery vehicle (truck, HIAB\/crane, or pallet-lift) and ensures the hot tub can be placed correctly upon arrival. Once we have this, we will send you an order confirmation with all the details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. What To Do If Access Is Limited (Please Read).\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen access is limited, a crane may be required to position your hot tub. We recommend discussing this possibility with one of our team members before contacting a crane company.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIt is your responsibility to organise the required lifting equipment, as a local company can visit and conduct any necessary site assessments. During positioning of the hot tub, the health and safety measures, as well as site assessment, are the responsibility of the crane provider.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUpon order confirmation, your selected hot tub is scheduled for manufacture or allocation. The product is built to our high standards, incorporating insulation, jets, audio\/lighting features, and external finishes, as specified in your selected model. Quality control checks are conducted before dispatch.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange and notify you of a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Site Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you will need to prepare:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level and stable base suitable for the hot tub’s weight and use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access routes for the delivery vehicle and unloading equipment. Pathway widths to be a minimum of 50mm wider than the tub's depth. I.e., Tub depth 830mm, pathway width required 880mm minimum. Height restrictions must be at least 200mm above the tub's height when it is on its side. I.e., a tub size of 2100 x 2100 means there is no height restriction below 2300mm.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Electrical Supply\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Water supply \u0026amp; drainage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure there is suitable access to the water supply and, if required, to drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease ensure you have read all the manuals in the Resources tab to prepare your Hot tub as efficiently as possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery to maintain warranty coverage. The hot tub has arrived at your site and is ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Installation \/ Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if there is any problem starting up, please don't hesitate to get in touch with us, and we will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce positioned and ready:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all electrical connections have been completed to specification by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFill the tub with water and ensure that all jets, controls, audio\/lighting work correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply any finishing treatments (e.g., protective covers, insulation checks) as required by the manufacturer to maintain warranty coverage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerform a test soak or heat-up to confirm operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e11. Enjoy Your Hot Tub \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy your wellness retreat and hydrotherapy experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eShould you have any questions about operation, maintenance, or access to parts\/support, our team is here to help.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eThe Roseboro HarmonyWave features an energy-efficient rapid-heat system designed to maintain perfect relaxation temperatures in any season. Combined with full-foam insulation and a lockable thermal cover, it minimises heat loss and reduces running costs — making year-round enjoyment both effortless and economical.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e32 Amp Hot Tub Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA 32-amp hot tub requires a dedicated electrical setup to operate safely and efficiently.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDedicated Supply: A 32-amp RCD-protected circuit breaker on its own dedicated supply line.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProfessional Installation: Installation must be carried out by a qualified electrician in accordance with current IET Wiring Regulations (BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsolation Switch: An isolator switch should be fitted within a visible distance of the hot tub (but not within reach of the water) for maintenance and safety purposes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAdditional Costs: The electrical installation is not included in the standard purchase price and will incur an additional expense.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerformance Benefits: The higher power capacity allows multiple pumps and heating elements to operate simultaneously, delivering enhanced performance and a more powerful massage experience — ideal for larger hot tubs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery so that warranty coverage remains valid. The hot tub is now at your site and ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if you encounter any issues starting up, please don't hesitate to contact us. We will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Coverage:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5-year warranty on the spa's shell structure, covering water loss due to structural failure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on the shell surface, protecting against water loss from material defects such as cracks and peeling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2-year warranty on the Control System and control panel.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on electrical equipment components, including pumps and heaters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on the ozone generator.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on audio system components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on LED lights (excludes LED bulbs).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e90-day warranty on basic and optional spa components.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Limitations:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty excludes damage caused by misuse or improper maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eParts exchange or replacement is covered only if faulty parts are returned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGuarantee service requires presentation of the original invoice or sales receipt.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTransport costs and risks are not covered.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRadio\/Bluetooth\/Wi-Fi reception is not covered by warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eVarious exclusions apply, including chemical misuse, unauthorised alterations, improper use, and the use of unauthorised sanitisers.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eDisclaimers:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWarranty does not apply to incidental or consequential damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLiability under the Limited Warranty does not exceed the original purchase price.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCoverage begins from the original date of purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranties do not cover labour costs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we want every customer to feel confident when purchasing one of our hot tubs. Please review the following policy carefully so you understand your rights and our procedures regarding cancellations and returns.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Order Cancellation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.1 Cooling-Off Period – First 7 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrom the moment your order is placed, you have 7 days to change your mind for any reason.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this period, you may cancel your order and receive a full refund to the original payment method.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.2 Cancellations After 7 Days (Day 8–27)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause our hot tubs and coolers are bespoke products, cancellations made after day 7 and up to day 27 qualify for a 70% refund of the amount paid.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.3 After 28 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you cancel 28 days or more after placing your order, the refund amount is limited to 50% of the total order value.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Returns (Up to 30 Days After Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you're not completely satisfied with your hot tub, you may request a return within 30 days of receiving it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.1 Customer-Handled Returns\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eIf you choose to arrange the return yourself, you must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide clear photos and videos showing the hot tub’s condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEmail all evidence with your return request to \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe aware that additional media may be requested, such as a video showing the tub in full working order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the courier you select damages or loses the goods, we may be unable to process the 70% refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the hot tub is damaged but repairable, the repair cost will be deducted from your refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.2 Returning Accessories, Filters \u0026amp; Consumables\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor items such as filters, chemicals, cleaning products, stools, covers, and similar accessories:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eReturns are accepted if the items are unused and in their original condition. \u003c\/span\u003e\u003cspan\u003eEmail \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e \u003c\/span\u003e\u003cspan\u003eto request a return.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds are issued within 2–5 working days once the returned goods have been received and inspected.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.3 Delivery Charges\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to return a product because you have changed your mind, delivery charges are non-refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll refunds will be issued using the original payment method, unless otherwise required by law.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage caused during a customer-arranged return shipment is not the responsibility of Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor bespoke hot tubs, cancellation deductions are applied due to material allocation and production processes already underway.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Need Assistance?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or require clarification about your order, cancellation, or return, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. \u003c\/span\u003e\u003cspan\u003eOur team is always happy to help.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Orca-Leisure-Site-Prep.pdf\"\u003e\u003cspan\u003eOrca Leisure - Site Prep\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/03-Placing-your-tub-in-a-pit.pdf\"\u003e\u003cspan\u003ePlacing your tub in a pit\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/02-Electrical-plan-32amp.pdf\"\u003e\u003cspan\u003eElectrical-plan 32amp\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Orca Leisure","offers":[{"title":"Default Title","offer_id":53496891801932,"sku":null,"price":7999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/roseboro-x_topview.jpg?v=1761317626"},{"product_id":"orca-leisure-northboro-5-person-luxury-spa-hot-tub","title":"Orca Leisure Northboro 5 Person Luxury Spa Hot Tub","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp data-end=\"328\" data-start=\"0\"\u003eIntroducing the Northboro X 5-Person Hot Tub — a premium blend of luxury, performance, and contemporary design. Expertly engineered by Orca Leisure, this spa features 3 ergonomic seats and 2 full loungers, 60 stainless steel jets, and four powerful Stormforce 7™ pumps for a truly invigorating hydrotherapy experience.\u003c\/p\u003e\n\u003cp data-end=\"598\" data-start=\"330\"\u003eThe Northboro X combines functionality with elegance, offering LED mood lighting, dual waterfalls, and an integrated Bluetooth sound system for a complete relaxation experience. Energy efficiency is built in with Eco Wrap insulation and a 3 kW heater for fast, consistent warmth.\u003c\/p\u003e\n\u003cp data-is-only-node=\"\" data-is-last-node=\"\" data-end=\"877\" data-start=\"600\"\u003ePerfect for families, wellness enthusiasts, or those who love entertaining, this model delivers unmatched comfort and style. With premium build quality, advanced features, and an elegant modern finish, the Northboro X transforms any outdoor space into a private luxury retreat.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e \u003cmeta charset=\"utf-8\"\u003e2140 x 2140 x 830mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eConfiguration:\u003c\/strong\u003e 3x seats, 2x lounger\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMax Current:\u003c\/strong\u003e 32 Amp\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 3KW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e “Eco Wrap” insulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCirculation Pump: \u003c\/strong\u003e0.35 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eJet Pumps:\u003c\/strong\u003e 4x Stormforce 7™ Pumps\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStainless Steel Jets:\u003c\/strong\u003e 60x Jets\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eFountains: \u003c\/strong\u003e2x Stainless Steel Fountains\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eLED Lights: \u003c\/strong\u003e38x LEDs\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1x 10” Curtain Waterfall\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e1x 24” Curtain Waterfall\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncludes free hot tub cover and steps!\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eOrca Leisure Brand Buying Guide\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order And Site Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelect the hot tub model that fits your space and needs. Because each unit is prepared specifically for you, we kindly request that you provide a short video of the route the delivery team will take, from the kerbside where the delivery vehicle will pull up to the final location where the hot tub will be installed. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease include any gate and pathway widths, height restrictions, turns, steps, and walls that may be encountered during the route. This helps us confirm access for the delivery vehicle (truck, HIAB\/crane, or pallet-lift) and ensures the hot tub can be placed correctly upon arrival. Once we have this, we will send you an order confirmation with all the details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. What To Do If Access Is Limited (Please Read).\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen access is limited, a crane may be required to position your hot tub. We recommend discussing this possibility with one of our team members before contacting a crane company.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIt is your responsibility to organise the required lifting equipment, as a local company can visit and conduct any necessary site assessments. During positioning of the hot tub, the health and safety measures, as well as site assessment, are the responsibility of the crane provider.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUpon order confirmation, your selected hot tub is scheduled for manufacture or allocation. The product is built to our high standards, incorporating insulation, jets, audio\/lighting features, and external finishes, as specified in your selected model. Quality control checks are conducted before dispatch.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange and notify you of a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Site Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you will need to prepare:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA level and stable base suitable for the hot tub’s weight and use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access routes for the delivery vehicle and unloading equipment. Pathway widths to be a minimum of 50mm wider than the tub's depth. I.e., Tub depth 830mm, pathway width required 880mm minimum. Height restrictions must be at least 200mm above the tub's height when it is on its side. I.e., a tub size of 2100 x 2100 means there is no height restriction below 2300mm.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Electrical Supply\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Water supply \u0026amp; drainage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure there is suitable access to the water supply and, if required, to drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease ensure you have read all the manuals in the Resources tab to prepare your Hot tub as efficiently as possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery to maintain warranty coverage. The hot tub has arrived at your site and is ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Installation \/ Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if there is any problem starting up, please don't hesitate to get in touch with us, and we will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce positioned and ready:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure all electrical connections have been completed to specification by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFill the tub with water and ensure that all jets, controls, audio\/lighting work correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply any finishing treatments (e.g., protective covers, insulation checks) as required by the manufacturer to maintain warranty coverage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePerform a test soak or heat-up to confirm operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e11. Enjoy Your Hot Tub \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy your wellness retreat and hydrotherapy experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eShould you have any questions about operation, maintenance, or access to parts\/support, our team is here to help.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eThe Northboro ZenFlow features a high-efficiency 3kW heater designed for rapid warming and consistent performance. Coupled with a premium insulated acrylic shell and a lockable thermal cover, it retains heat efficiently, reducing energy consumption while keeping your spa ready for relaxation year-round.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e32 Amp Hot Tub Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA 32-amp hot tub requires a dedicated electrical setup to operate safely and efficiently.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDedicated Supply: A 32-amp RCD-protected circuit breaker on its own dedicated supply line.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProfessional Installation: Installation must be carried out by a qualified electrician in accordance with current IET Wiring Regulations (BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsolation Switch: An isolator switch should be fitted within a visible distance of the hot tub (but not within reach of the water) for maintenance and safety purposes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdditional Costs: The electrical installation is not included in the standard purchase price and will incur an additional expense.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePerformance Benefits: The higher power capacity allows multiple pumps and heating elements to operate simultaneously, delivering enhanced performance and a more powerful massage experience — ideal for larger hot tubs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery so that warranty coverage remains valid. The hot tub is now at your site and ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if you encounter any issues starting up, please don't hesitate to contact us. We will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Coverage:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e5-year warranty on the spa's shell structure, covering water loss due to structural failure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on the shell surface, protecting against water loss from material defects such as cracks and peeling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2-year warranty on the Control System and control panel.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on electrical equipment components, including pumps and heaters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on the ozone generator.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on audio system components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on LED lights (excludes LED bulbs).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e90-day warranty on basic and optional spa components.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Limitations:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe limited warranty excludes damage caused by misuse or improper maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eParts exchange or replacement is covered only if faulty parts are returned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuarantee service requires presentation of the original invoice or sales receipt.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTransport costs and risks are not covered.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRadio\/Bluetooth\/Wi-Fi reception is not covered by warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eVarious exclusions apply, including chemical misuse, unauthorised alterations, improper use, and the use of unauthorised sanitisers.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eDisclaimers:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWarranty does not apply to incidental or consequential damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLiability under the Limited Warranty does not exceed the original purchase price.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCoverage begins from the original date of purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranties do not cover labour costs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we want every customer to feel confident when purchasing one of our hot tubs. Please review the following policy carefully so you understand your rights and our procedures regarding cancellations and returns.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Order Cancellation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.1 Cooling-Off Period – First 7 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrom the moment your order is placed, you have 7 days to change your mind for any reason.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this period, you may cancel your order and receive a full refund to the original payment method.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.2 Cancellations After 7 Days (Day 8–27)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause our hot tubs and coolers are bespoke products, cancellations made after day 7 and up to day 27 qualify for a 70% refund of the amount paid.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.3 After 28 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you cancel 28 days or more after placing your order, the refund amount is limited to 50% of the total order value.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Returns (Up to 30 Days After Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you're not completely satisfied with your hot tub, you may request a return within 30 days of receiving it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.1 Customer-Handled Returns\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eIf you choose to arrange the return yourself, you must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide clear photos and videos showing the hot tub’s condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEmail all evidence with your return request to \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBe aware that additional media may be requested, such as a video showing the tub in full working order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the courier you select damages or loses the goods, we may be unable to process the 70% refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the hot tub is damaged but repairable, the repair cost will be deducted from your refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.2 Returning Accessories, Filters \u0026amp; Consumables\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor items such as filters, chemicals, cleaning products, stools, covers, and similar accessories:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eReturns are accepted if the items are unused and in their original condition. \u003c\/span\u003e\u003cspan\u003eEmail \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e \u003c\/span\u003e\u003cspan\u003eto request a return.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRefunds are issued within 2–5 working days once the returned goods have been received and inspected.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.3 Delivery Charges\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to return a product because you have changed your mind, delivery charges are non-refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll refunds will be issued using the original payment method, unless otherwise required by law.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage caused during a customer-arranged return shipment is not the responsibility of Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor bespoke hot tubs, cancellation deductions are applied due to material allocation and production processes already underway.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Need Assistance?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or require clarification about your order, cancellation, or return, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. \u003c\/span\u003e\u003cspan\u003eOur team is always happy to help.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Orca-Leisure-Site-Prep.pdf\"\u003e\u003cspan\u003eOrca Leisure - Site Prep\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/03-Placing-your-tub-in-a-pit.pdf\"\u003e\u003cspan\u003ePlacing your tub in a pit\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/02-Electrical-plan-32amp.pdf\"\u003e\u003cspan\u003eElectrical-plan 32amp\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Orca Leisure","offers":[{"title":"Default Title","offer_id":53496921260364,"sku":null,"price":7999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/northboro-x_topview.jpg?v=1761317590"},{"product_id":"orca-leisure-knightsboro-7-seater-luxury-spa-hot-tub","title":"Orca Leisure Knightsboro 7 Seater Luxury Spa Hot Tub","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp data-start=\"0\" data-end=\"326\"\u003eIntroducing the Knightsboro X 7-Person Hot Tub — a statement of luxury, innovation, and ultimate relaxation. Designed by Orca Leisure, this premium spa offers exceptional hydrotherapy with 62 stainless steel jets, powered by four high-performance Stormforce pumps, for a deep and revitalising massage experience.\u003c\/p\u003e\n\u003cp data-start=\"328\" data-end=\"657\"\u003eWith space for up to seven adults, the Knightsboro X combines comfort and sophistication through ergonomic seating, LED mood lighting, dual waterfalls, and an integrated Bluetooth sound system. Its Eco Wrap insulation and 3 kW heater ensure energy-efficient performance and consistent warmth year-round.\u003c\/p\u003e\n\u003cp data-start=\"659\" data-end=\"927\" data-is-last-node=\"\" data-is-only-node=\"\"\u003ePerfect for families, wellness enthusiasts, or entertainers, this hot tub blends striking modern design with durability and ease of use. The Knightsboro X transforms any outdoor area into a private, high-end retreat for relaxation, recovery, and social connection.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 2140 x 2140 x 900mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eConfiguration:\u003c\/strong\u003e 7x seats\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMax Current:\u003c\/strong\u003e 32 Amp\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 3KW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e “Eco Wrap” insulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCirculation Pump: \u003c\/strong\u003e0.35 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eJet Pumps:\u003c\/strong\u003e 2x Stormforce 9™ Pumps. \u003cmeta charset=\"utf-8\"\u003e2x Stormforce 7™ Pumps\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eStainless Steel Jets:\u003c\/strong\u003e 62x Jets\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWater Features:\u003c\/strong\u003e 2x Pop-Up Fountains\u003cstrong\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eLED Lights: \u003c\/strong\u003e22x LEDs\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1x 10” Curtain Waterfall\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIncludes free hot tub cover and steps!\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eOrca Leisure Brand Buying Guide\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order And Site Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the hot tub model that fits your space and needs. Because each unit is prepared specifically for you, we kindly request that you provide a short video of the route the delivery team will take, from the kerbside where the delivery vehicle will pull up to the final location where the hot tub will be installed. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease include any gate and pathway widths, height restrictions, turns, steps, and walls that may be encountered during the route. This helps us confirm access for the delivery vehicle (truck, HIAB\/crane, or pallet-lift) and ensures the hot tub can be placed correctly upon arrival. Once we have this, we will send you an order confirmation with all the details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. What To Do If Access Is Limited (Please Read).\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen access is limited, a crane may be required to position your hot tub. We recommend discussing this possibility with one of our team members before contacting a crane company.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIt is your responsibility to organise the required lifting equipment, as a local company can visit and conduct any necessary site assessments. During positioning of the hot tub, the health and safety measures, as well as site assessment, are the responsibility of the crane provider.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUpon order confirmation, your selected hot tub is scheduled for manufacture or allocation. The product is built to our high standards, incorporating insulation, jets, audio\/lighting features, and external finishes, as specified in your selected model. Quality control checks are conducted before dispatch.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange and notify you of a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Site Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you will need to prepare:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level and stable base suitable for the hot tub’s weight and use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access routes for the delivery vehicle and unloading equipment. Pathway widths to be a minimum of 50mm wider than the tub's depth. I.e., Tub depth 830mm, pathway width required 880mm minimum. Height restrictions must be at least 200mm above the tub's height when it is on its side. I.e., a tub size of 2100 x 2100 means there is no height restriction below 2300mm.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Electrical Supply\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Water supply \u0026amp; drainage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure there is suitable access to the water supply and, if required, to drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease ensure you have read all the manuals in the Resources tab to prepare your Hot tub as efficiently as possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery to maintain warranty coverage. The hot tub has arrived at your site and is ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Installation \/ Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if there is any problem starting up, please don't hesitate to get in touch with us, and we will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce positioned and ready:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all electrical connections have been completed to specification by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFill the tub with water and ensure that all jets, controls, audio\/lighting work correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply any finishing treatments (e.g., protective covers, insulation checks) as required by the manufacturer to maintain warranty coverage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerform a test soak or heat-up to confirm operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e11. Enjoy Your Hot Tub \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy your wellness retreat and hydrotherapy experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eShould you have any questions about operation, maintenance, or access to parts\/support, our team is here to help.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eThe Knightsboro HydroHaven is equipped with an advanced energy-efficient heater designed for rapid heating and excellent temperature retention. Combined with multi-layer insulation and a premium thermal cover, this system keeps your water perfectly warm year-round while reducing energy consumption and operational costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e32 Amp Hot Tub Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA 32-amp hot tub requires a dedicated electrical setup to operate safely and efficiently.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDedicated Supply: A 32-amp RCD-protected circuit breaker on its own dedicated supply line.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProfessional Installation: Installation must be carried out by a qualified electrician in accordance with current IET Wiring Regulations (BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsolation Switch: An isolator switch should be fitted within a visible distance of the hot tub (but not within reach of the water) for maintenance and safety purposes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAdditional Costs: The electrical installation is not included in the standard purchase price and will incur an additional expense.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerformance Benefits: The higher power capacity allows multiple pumps and heating elements to operate simultaneously, delivering enhanced performance and a more powerful massage experience — ideal for larger hot tubs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery so that warranty coverage remains valid. The hot tub is now at your site and ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if you encounter any issues starting up, please don't hesitate to contact us. We will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Coverage:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5-year warranty on the spa's shell structure, covering water loss due to structural failure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on the shell surface, protecting against water loss from material defects such as cracks and peeling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2-year warranty on the Control System and control panel.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on electrical equipment components, including pumps and heaters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on the ozone generator.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on audio system components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on LED lights (excludes LED bulbs).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e90-day warranty on basic and optional spa components.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Limitations:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty excludes damage caused by misuse or improper maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eParts exchange or replacement is covered only if faulty parts are returned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGuarantee service requires presentation of the original invoice or sales receipt.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTransport costs and risks are not covered.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRadio\/Bluetooth\/Wi-Fi reception is not covered by warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eVarious exclusions apply, including chemical misuse, unauthorised alterations, improper use, and the use of unauthorised sanitisers.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eDisclaimers:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWarranty does not apply to incidental or consequential damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLiability under the Limited Warranty does not exceed the original purchase price.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCoverage begins from the original date of purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranties do not cover labour costs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we want every customer to feel confident when purchasing one of our hot tubs. Please review the following policy carefully so you understand your rights and our procedures regarding cancellations and returns.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Order Cancellation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.1 Cooling-Off Period – First 7 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrom the moment your order is placed, you have 7 days to change your mind for any reason.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this period, you may cancel your order and receive a full refund to the original payment method.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.2 Cancellations After 7 Days (Day 8–27)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause our hot tubs and coolers are bespoke products, cancellations made after day 7 and up to day 27 qualify for a 70% refund of the amount paid.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.3 After 28 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you cancel 28 days or more after placing your order, the refund amount is limited to 50% of the total order value.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Returns (Up to 30 Days After Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you're not completely satisfied with your hot tub, you may request a return within 30 days of receiving it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.1 Customer-Handled Returns\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eIf you choose to arrange the return yourself, you must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide clear photos and videos showing the hot tub’s condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEmail all evidence with your return request to \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe aware that additional media may be requested, such as a video showing the tub in full working order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the courier you select damages or loses the goods, we may be unable to process the 70% refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the hot tub is damaged but repairable, the repair cost will be deducted from your refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.2 Returning Accessories, Filters \u0026amp; Consumables\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor items such as filters, chemicals, cleaning products, stools, covers, and similar accessories:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eReturns are accepted if the items are unused and in their original condition. \u003c\/span\u003e\u003cspan\u003eEmail \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e \u003c\/span\u003e\u003cspan\u003eto request a return.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds are issued within 2–5 working days once the returned goods have been received and inspected.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.3 Delivery Charges\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to return a product because you have changed your mind, delivery charges are non-refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll refunds will be issued using the original payment method, unless otherwise required by law.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage caused during a customer-arranged return shipment is not the responsibility of Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor bespoke hot tubs, cancellation deductions are applied due to material allocation and production processes already underway.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Need Assistance?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or require clarification about your order, cancellation, or return, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. \u003c\/span\u003e\u003cspan\u003eOur team is always happy to help.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Orca-Leisure-Site-Prep.pdf\"\u003e\u003cspan\u003eOrca Leisure - Site Prep\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/03-Placing-your-tub-in-a-pit.pdf\"\u003e\u003cspan\u003ePlacing your tub in a pit\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/02-Electrical-plan-32amp.pdf\"\u003e\u003cspan\u003eElectrical-plan 32amp\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Orca Leisure","offers":[{"title":"Default Title","offer_id":53497004360012,"sku":null,"price":7999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/knightsboro-x_topview.jpg?v=1761317566"},{"product_id":"orca-leisure-oxboro-6-seater-luxury-spa-hot-tub","title":"Orca Leisure Oxboro 6 Seater Luxury Spa Hot Tub","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp data-start=\"0\" data-end=\"315\"\u003eThe Oxboro X 6-Person Hot Tub from Orca Leisure is the ultimate fusion of power, luxury, and contemporary design. Built for relaxation and performance, it features four Stormforce 9™ pumps and 80 stainless steel jets that deliver a deeply invigorating hydrotherapy experience for up to six people.\u003c\/p\u003e\n\u003cp data-start=\"317\" data-end=\"550\"\u003eWith four ergonomic seats and two full loungers, the Oxboro X ensures maximum comfort and space for family or friends. Its 3 kW heater and Eco Wrap insulation provide efficient heating and energy savings year-round.\u003c\/p\u003e\n\u003cp data-start=\"552\" data-end=\"860\" data-is-last-node=\"\" data-is-only-node=\"\"\u003eComplete with LED mood lighting, dual waterfalls, Bluetooth audio, ozone water purification, and a double filtration system, this premium hot tub combines elegance with functionality. Perfect for modern outdoor living, the Oxboro X transforms your garden into a luxurious private spa.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 2300 x 2300 x 830mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eConfiguration:\u003c\/strong\u003e 4x seats, 2x lounger\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMax Current:\u003c\/strong\u003e 32 Amp\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 3KW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e “Eco Wrap” insulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCirculation Pump: \u003c\/strong\u003e0.35 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eJet Pumps:\u003c\/strong\u003e 4x Stormforce 9™ Pumps\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eStainless Steel Jets:\u003c\/strong\u003e 80x Jets\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-c5e2b534-7fff-edfa-87b7-6f3c950a3534\"\u003e\u003cspan\u003eWater Features: \u003c\/span\u003e\u003c\/b\u003e2x Pop-Up Fountains\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eLED Lights: \u003c\/strong\u003e42x LEDs\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1x 10” Curtain Waterfall\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e1x 24” Curtain Waterfall\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIncludes free hot tub cover and steps!\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eOrca Leisure Brand Buying Guide\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order And Site Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the hot tub model that fits your space and needs. Because each unit is prepared specifically for you, we kindly request that you provide a short video of the route the delivery team will take, from the kerbside where the delivery vehicle will pull up to the final location where the hot tub will be installed. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease include any gate and pathway widths, height restrictions, turns, steps, and walls that may be encountered during the route. This helps us confirm access for the delivery vehicle (truck, HIAB\/crane, or pallet-lift) and ensures the hot tub can be placed correctly upon arrival. Once we have this, we will send you an order confirmation with all the details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. What To Do If Access Is Limited (Please Read).\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen access is limited, a crane may be required to position your hot tub. We recommend discussing this possibility with one of our team members before contacting a crane company.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIt is your responsibility to organise the required lifting equipment, as a local company can visit and conduct any necessary site assessments. During positioning of the hot tub, the health and safety measures, as well as site assessment, are the responsibility of the crane provider.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUpon order confirmation, your selected hot tub is scheduled for manufacture or allocation. The product is built to our high standards, incorporating insulation, jets, audio\/lighting features, and external finishes, as specified in your selected model. Quality control checks are conducted before dispatch.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange and notify you of a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Site Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you will need to prepare:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level and stable base suitable for the hot tub’s weight and use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access routes for the delivery vehicle and unloading equipment. Pathway widths to be a minimum of 50mm wider than the tub's depth. I.e., Tub depth 830mm, pathway width required 880mm minimum. Height restrictions must be at least 200mm above the tub's height when it is on its side. I.e., a tub size of 2100 x 2100 means there is no height restriction below 2300mm.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Electrical Supply\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Water supply \u0026amp; drainage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure there is suitable access to the water supply and, if required, to drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease ensure you have read all the manuals in the Resources tab to prepare your Hot tub as efficiently as possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery to maintain warranty coverage. The hot tub has arrived at your site and is ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Installation \/ Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if there is any problem starting up, please don't hesitate to get in touch with us, and we will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce positioned and ready:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all electrical connections have been completed to specification by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFill the tub with water and ensure that all jets, controls, audio\/lighting work correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply any finishing treatments (e.g., protective covers, insulation checks) as required by the manufacturer to maintain warranty coverage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerform a test soak or heat-up to confirm operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e11. Enjoy Your Hot Tub \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy your wellness retreat and hydrotherapy experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eShould you have any questions about operation, maintenance, or access to parts\/support, our team is here to help.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eThe Oxboro HydroCalm includes a powerful and energy-efficient heating system designed to maintain warm, comfortable water temperatures all year round. High-density insulation and a lockable thermal cover ensure that heat stays inside the spa, helping to reduce running costs while keeping the hot tub ready for relaxation — even on the coldest winter nights.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e32 Amp Hot Tub Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA 32-amp hot tub requires a dedicated electrical setup to operate safely and efficiently.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDedicated Supply: A 32-amp RCD-protected circuit breaker on its own dedicated supply line.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProfessional Installation: Installation must be carried out by a qualified electrician in accordance with current IET Wiring Regulations (BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsolation Switch: An isolator switch should be fitted within a visible distance of the hot tub (but not within reach of the water) for maintenance and safety purposes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAdditional Costs: The electrical installation is not included in the standard purchase price and will incur an additional expense.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerformance Benefits: The higher power capacity allows multiple pumps and heating elements to operate simultaneously, delivering enhanced performance and a more powerful massage experience — ideal for larger hot tubs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery so that warranty coverage remains valid. The hot tub is now at your site and ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if you encounter any issues starting up, please don't hesitate to contact us. We will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Coverage:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5-year warranty on the spa's shell structure, covering water loss due to structural failure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on the shell surface, protecting against water loss from material defects such as cracks and peeling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2-year warranty on the Control System and control panel.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on electrical equipment components, including pumps and heaters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on the ozone generator.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on audio system components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1-year warranty on LED lights (excludes LED bulbs).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e90-day warranty on basic and optional spa components.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Limitations:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty excludes damage caused by misuse or improper maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eParts exchange or replacement is covered only if faulty parts are returned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGuarantee service requires presentation of the original invoice or sales receipt.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTransport costs and risks are not covered.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRadio\/Bluetooth\/Wi-Fi reception is not covered by warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eVarious exclusions apply, including chemical misuse, unauthorised alterations, improper use, and the use of unauthorised sanitisers.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eDisclaimers:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWarranty does not apply to incidental or consequential damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLiability under the Limited Warranty does not exceed the original purchase price.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCoverage begins from the original date of purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranties do not cover labour costs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we want every customer to feel confident when purchasing one of our hot tubs. Please review the following policy carefully so you understand your rights and our procedures regarding cancellations and returns.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Order Cancellation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.1 Cooling-Off Period – First 7 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrom the moment your order is placed, you have 7 days to change your mind for any reason.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this period, you may cancel your order and receive a full refund to the original payment method.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.2 Cancellations After 7 Days (Day 8–27)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause our hot tubs and coolers are bespoke products, cancellations made after day 7 and up to day 27 qualify for a 70% refund of the amount paid.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.3 After 28 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you cancel 28 days or more after placing your order, the refund amount is limited to 50% of the total order value.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Returns (Up to 30 Days After Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you're not completely satisfied with your hot tub, you may request a return within 30 days of receiving it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.1 Customer-Handled Returns\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eIf you choose to arrange the return yourself, you must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide clear photos and videos showing the hot tub’s condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEmail all evidence with your return request to \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe aware that additional media may be requested, such as a video showing the tub in full working order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the courier you select damages or loses the goods, we may be unable to process the 70% refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the hot tub is damaged but repairable, the repair cost will be deducted from your refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.2 Returning Accessories, Filters \u0026amp; Consumables\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor items such as filters, chemicals, cleaning products, stools, covers, and similar accessories:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eReturns are accepted if the items are unused and in their original condition. \u003c\/span\u003e\u003cspan\u003eEmail \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e \u003c\/span\u003e\u003cspan\u003eto request a return.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds are issued within 2–5 working days once the returned goods have been received and inspected.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.3 Delivery Charges\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to return a product because you have changed your mind, delivery charges are non-refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll refunds will be issued using the original payment method, unless otherwise required by law.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage caused during a customer-arranged return shipment is not the responsibility of Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor bespoke hot tubs, cancellation deductions are applied due to material allocation and production processes already underway.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Need Assistance?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or require clarification about your order, cancellation, or return, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. \u003c\/span\u003e\u003cspan\u003eOur team is always happy to help.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Orca-Leisure-Site-Prep.pdf\"\u003e\u003cspan\u003eOrca Leisure - Site Prep\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/03-Placing-your-tub-in-a-pit.pdf\"\u003e\u003cspan\u003ePlacing your tub in a pit\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/02-Electrical-plan-32amp.pdf\"\u003e\u003cspan\u003eElectrical-plan 32amp\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Orca Leisure","offers":[{"title":"Default Title","offer_id":53497044500812,"sku":null,"price":11999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/oxboro-x_topview.jpg?v=1761317522"},{"product_id":"orca-leisure-sparkboro-6-seater-luxury-spa-hot-tub","title":"Orca Leisure Sparkboro 6 Seater Luxury Spa Hot Tub","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp data-end=\"264\" data-start=\"0\"\u003eThe Sparkboro X 6-Person Hot Tub from Orca Leisure represents the perfect balance of power, comfort, and luxury. Designed for ultimate relaxation, it features five ergonomic seats and one full lounger, providing ample space for family or friends.\u003c\/p\u003e\n\u003cp data-end=\"518\" data-start=\"266\"\u003eEquipped with 80 stainless steel jets powered by four Stormforce 9™ pumps, this hot tub delivers a superior hydrotherapy experience. The 3 kW heater and Eco Wrap insulation ensure efficient heating and long-lasting energy performance.\u003c\/p\u003e\n\u003cp data-is-only-node=\"\" data-is-last-node=\"\" data-end=\"808\" data-start=\"520\"\u003eEnhanced with LED mood lighting, dual waterfalls, Bluetooth audio, and foot massage seating, the Sparkboro X combines modern design with advanced functionality. Ideal for wellness enthusiasts and stylish outdoor spaces, it transforms any garden into a private spa retreat.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 2300 x 2300 x 830mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eConfiguration:\u003c\/strong\u003e 5x seats, 1x lounger\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMax Current:\u003c\/strong\u003e 32 Amp\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 3KW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e “Eco Wrap” insulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCirculation Pump: \u003c\/strong\u003e0.35 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eJet Pumps:\u003c\/strong\u003e 4x Stormforce 9™ Pumps\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStainless Steel Jets:\u003c\/strong\u003e 80x Jets\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWater Features: \u003c\/strong\u003e4x Stainless Steel Fountains\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eLED Lights: \u003c\/strong\u003e44x LEDs\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1x 10” Curtain Waterfall\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e1x 24” Curtain Waterfall\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncludes free hot tub cover and steps!\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eOrca Leisure Brand Buying Guide\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order And Site Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelect the hot tub model that fits your space and needs. Because each unit is prepared specifically for you, we kindly request that you provide a short video of the route the delivery team will take, from the kerbside where the delivery vehicle will pull up to the final location where the hot tub will be installed. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease include any gate and pathway widths, height restrictions, turns, steps, and walls that may be encountered during the route. This helps us confirm access for the delivery vehicle (truck, HIAB\/crane, or pallet-lift) and ensures the hot tub can be placed correctly upon arrival. Once we have this, we will send you an order confirmation with all the details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. What To Do If Access Is Limited (Please Read).\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen access is limited, a crane may be required to position your hot tub. We recommend discussing this possibility with one of our team members before contacting a crane company.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIt is your responsibility to organise the required lifting equipment, as a local company can visit and conduct any necessary site assessments. During positioning of the hot tub, the health and safety measures, as well as site assessment, are the responsibility of the crane provider.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUpon order confirmation, your selected hot tub is scheduled for manufacture or allocation. The product is built to our high standards, incorporating insulation, jets, audio\/lighting features, and external finishes, as specified in your selected model. Quality control checks are conducted before dispatch.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange and notify you of a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Site Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you will need to prepare:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA level and stable base suitable for the hot tub’s weight and use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access routes for the delivery vehicle and unloading equipment. Pathway widths to be a minimum of 50mm wider than the tub's depth. I.e., Tub depth 830mm, pathway width required 880mm minimum. Height restrictions must be at least 200mm above the tub's height when it is on its side. I.e., a tub size of 2100 x 2100 means there is no height restriction below 2300mm.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Electrical Supply\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Water supply \u0026amp; drainage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure there is suitable access to the water supply and, if required, to drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease ensure you have read all the manuals in the Resources tab to prepare your Hot tub as efficiently as possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery to maintain warranty coverage. The hot tub has arrived at your site and is ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Installation \/ Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if there is any problem starting up, please don't hesitate to get in touch with us, and we will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce positioned and ready:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure all electrical connections have been completed to specification by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFill the tub with water and ensure that all jets, controls, audio\/lighting work correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply any finishing treatments (e.g., protective covers, insulation checks) as required by the manufacturer to maintain warranty coverage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePerform a test soak or heat-up to confirm operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e11. Enjoy Your Hot Tub \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy your wellness retreat and hydrotherapy experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eShould you have any questions about operation, maintenance, or access to parts\/support, our team is here to help.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003eThe Sparkboro AquaEssence is equipped with a high-efficiency heating system designed for rapid temperature recovery and exceptional energy performance. Deep insulation, a premium acrylic shell, and a lockable thermal cover work together to retain heat, ensuring lower running costs and consistent comfort throughout the year. Even in winter months, the heater maintains luxurious spa-ready temperatures effortlessly.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e32 Amp Hot Tub Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA 32-amp hot tub requires a dedicated electrical setup to operate safely and efficiently.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDedicated Supply: A 32-amp RCD-protected circuit breaker on its own dedicated supply line.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProfessional Installation: Installation must be carried out by a qualified electrician in accordance with current IET Wiring Regulations (BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsolation Switch: An isolator switch should be fitted within a visible distance of the hot tub (but not within reach of the water) for maintenance and safety purposes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdditional Costs: The electrical installation is not included in the standard purchase price and will incur an additional expense.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePerformance Benefits: The higher power capacity allows multiple pumps and heating elements to operate simultaneously, delivering enhanced performance and a more powerful massage experience — ideal for larger hot tubs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery so that warranty coverage remains valid. The hot tub is now at your site and ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if you encounter any issues starting up, please don't hesitate to contact us. We will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Coverage:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e5-year warranty on the spa's shell structure, covering water loss due to structural failure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on the shell surface, protecting against water loss from material defects such as cracks and peeling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2-year warranty on the Control System and control panel.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on electrical equipment components, including pumps and heaters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on the ozone generator.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on audio system components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1-year warranty on LED lights (excludes LED bulbs).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e90-day warranty on basic and optional spa components.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty Limitations:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe limited warranty excludes damage caused by misuse or improper maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eParts exchange or replacement is covered only if faulty parts are returned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuarantee service requires presentation of the original invoice or sales receipt.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTransport costs and risks are not covered.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRadio\/Bluetooth\/Wi-Fi reception is not covered by warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eVarious exclusions apply, including chemical misuse, unauthorised alterations, improper use, and the use of unauthorised sanitisers.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eDisclaimers:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWarranty does not apply to incidental or consequential damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLiability under the Limited Warranty does not exceed the original purchase price.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCoverage begins from the original date of purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranties do not cover labour costs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we want every customer to feel confident when purchasing one of our hot tubs. Please review the following policy carefully so you understand your rights and our procedures regarding cancellations and returns.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Order Cancellation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.1 Cooling-Off Period – First 7 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrom the moment your order is placed, you have 7 days to change your mind for any reason.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this period, you may cancel your order and receive a full refund to the original payment method.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.2 Cancellations After 7 Days (Day 8–27)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause our hot tubs and coolers are bespoke products, cancellations made after day 7 and up to day 27 qualify for a 70% refund of the amount paid.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.3 After 28 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you cancel 28 days or more after placing your order, the refund amount is limited to 50% of the total order value.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Returns (Up to 30 Days After Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you're not completely satisfied with your hot tub, you may request a return within 30 days of receiving it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.1 Customer-Handled Returns\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eIf you choose to arrange the return yourself, you must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide clear photos and videos showing the hot tub’s condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEmail all evidence with your return request to \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBe aware that additional media may be requested, such as a video showing the tub in full working order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the courier you select damages or loses the goods, we may be unable to process the 70% refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the hot tub is damaged but repairable, the repair cost will be deducted from your refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.2 Returning Accessories, Filters \u0026amp; Consumables\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor items such as filters, chemicals, cleaning products, stools, covers, and similar accessories:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eReturns are accepted if the items are unused and in their original condition. \u003c\/span\u003e\u003cspan\u003eEmail \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e \u003c\/span\u003e\u003cspan\u003eto request a return.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRefunds are issued within 2–5 working days once the returned goods have been received and inspected.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.3 Delivery Charges\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to return a product because you have changed your mind, delivery charges are non-refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll refunds will be issued using the original payment method, unless otherwise required by law.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage caused during a customer-arranged return shipment is not the responsibility of Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor bespoke hot tubs, cancellation deductions are applied due to material allocation and production processes already underway.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Need Assistance?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or require clarification about your order, cancellation, or return, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. \u003c\/span\u003e\u003cspan\u003eOur team is always happy to help.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Orca-Leisure-Site-Prep.pdf\"\u003e\u003cspan\u003eOrca Leisure - Site Prep\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/03-Placing-your-tub-in-a-pit.pdf\"\u003e\u003cspan\u003ePlacing your tub in a pit\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/02-Electrical-plan-32amp.pdf\"\u003e\u003cspan\u003eElectrical-plan 32amp\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Orca Leisure","offers":[{"title":"Default Title","offer_id":53497115115852,"sku":null,"price":11999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Sparkboro-X_TopView.webp?v=1761317481"},{"product_id":"orca-leisure-jackboro-5-seater-luxury-spa-hot-tub","title":"Orca Leisure Jackboro 5 Seater Luxury Spa Hot Tub","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003cp\u003eThe Jackboro 5-Person Hot Tub from Orca Leisure combines cutting-edge technology with modern design for the ultimate relaxation experience. Featuring three ergonomic seats and two full loungers, it provides exceptional comfort for up to five adults.\u003c\/p\u003e\n\u003cp\u003ePowered by 41 stainless steel hydrotherapy jets, a powerful 2–3 kW heater, and advanced insulation, the Jackboro ensures efficient performance and year-round enjoyment. Its plug-and-play 13 Amp system makes installation simple and convenient.\u003c\/p\u003e\n\u003cp\u003eComplete with Bluetooth audio, LED mood lighting, stainless steel fountains, and ozone water purification, the Jackboro offers a premium spa experience designed for wellness, comfort, and energy efficiency. Perfect for both families and relaxation enthusiasts, it transforms any outdoor space into a luxurious retreat.\u003c\/p\u003e\n\u003ch5\u003eSpecification\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e \u003cmeta charset=\"utf-8\"\u003e2000 x 2000 x 780mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eConfiguration:\u003c\/strong\u003e 3x seats, 2x lounger\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eMax Current:\u003c\/strong\u003e 13 Amp\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 2KW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e \u003cmeta charset=\"utf-8\"\u003e“Reflect-IT” insulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eCirculation Pump: \u003c\/strong\u003e0.35 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eJet Pumps:\u003c\/strong\u003e 2x Stormforce 7™ Pumps\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eStainless Steel Jets:\u003c\/strong\u003e 41x Jets\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eFountains: \u003c\/strong\u003e3x Stainless Steel Fountains\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eLED Lights: \u003c\/strong\u003e20x LEDs\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e1x 10” Curtain Waterfall\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIncludes free hot tub cover and steps!\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2\u003e\u003cspan\u003eOrca Leisure Brand Buying Guide\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3\u003e\u003cspan\u003e1. Place Your Order And Site Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eSelect the hot tub model that fits your space and needs. Because each unit is prepared specifically for you, we kindly request that you provide a short video of the route the delivery team will take, from the kerbside where the delivery vehicle will pull up to the final location where the hot tub will be installed. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePlease include any gate and pathway widths, height restrictions, turns, steps, and walls that may be encountered during the route. This helps us confirm access for the delivery vehicle (truck, HIAB\/crane, or pallet-lift) and ensures the hot tub can be placed correctly upon arrival. Once we have this, we will send you an order confirmation with all the details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003e2. What To Do If Access Is Limited (Please Read).\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eWhen access is limited, a crane may be required to position your hot tub. We recommend discussing this possibility with one of our team members before contacting a crane company.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIt is your responsibility to organise the required lifting equipment, as a local company can visit and conduct any necessary site assessments. During positioning of the hot tub, the health and safety measures, as well as site assessment, are the responsibility of the crane provider.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003e3. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cspan\u003eUpon order confirmation, your selected hot tub is scheduled for manufacture or allocation. The product is built to our high standards, incorporating insulation, jets, audio\/lighting features, and external finishes, as specified in your selected model. Quality control checks are conducted before dispatch.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003e4. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange and notify you of a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003e5. Site Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eBefore delivery, you will need to prepare:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eA level and stable base suitable for the hot tub’s weight and use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eClear access routes for the delivery vehicle and unloading equipment. Pathway widths to be a minimum of 50mm wider than the tub's depth. I.e., Tub depth 830mm, pathway width required 880mm minimum. Height restrictions must be at least 200mm above the tub's height when it is on its side. I.e., a tub size of 2100 x 2100 means there is no height restriction below 2300mm.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003e6. Electrical Supply\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003e7. Water supply \u0026amp; drainage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eEnsure there is suitable access to the water supply and, if required, to drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePlease ensure you have read all the manuals in the Resources tab to prepare your Hot tub as efficiently as possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003e8. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery to maintain warranty coverage. The hot tub has arrived at your site and is ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003e9. Installation \/ Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if there is any problem starting up, please don't hesitate to get in touch with us, and we will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003e10. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eOnce positioned and ready:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eEnsure all electrical connections have been completed to specification by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFill the tub with water and ensure that all jets, controls, audio\/lighting work correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eApply any finishing treatments (e.g., protective covers, insulation checks) as required by the manufacturer to maintain warranty coverage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePerform a test soak or heat-up to confirm operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003e11. Enjoy Your Hot Tub \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy your wellness retreat and hydrotherapy experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eShould you have any questions about operation, maintenance, or access to parts\/support, our team is here to help.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003eThe Jackboro AquaHorizon features a high-efficiency electric heater designed to deliver rapid heat-up times and maintain your ideal spa temperature with minimal energy use. Combined with a fully insulated shell and lockable thermal cover, heat retention is maximised even in colder climates, ensuring year-round comfort while helping reduce running costs.\u003c\/p\u003e\n\u003ch5\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2\u003e\u003cspan\u003e13 Amp “Plug and Play” Hot Tub Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eA 13-amp “Plug and Play” hot tub offers a convenient installation option, connecting directly to a standard household electrical outlet. However, proper setup and safety measures are still essential to ensure reliable and compliant operation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eKey Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003ePower Supply:\u003c\/strong\u003e The hot tub can be powered from a standard 13-amp socket using a suitable cable fitted with a moulded plug. The cable must be long enough to reach the control panel location safely, avoiding trip hazards or tension on the connection.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eOutdoor Installation:\u003c\/strong\u003e For outdoor use, the electrical socket must be weatherproof and rated to at least IP65 to protect against moisture and debris.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eCable Protection: \u003c\/strong\u003eIt is recommended to use an armoured cable (or a cable enclosed within a protective metal conduit) to prevent damage from garden tools, animals, or environmental exposure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eElectrical Safety:\u003c\/strong\u003e The socket should be protected by a 30mA RCD (Residual Current Device) to reduce the risk of electric shock. A 13-amp hot tub is designed for easy connection, installation, and inspection by a qualified professional. \u003c\/span\u003e\u003cspan\u003eAn electrician is strongly recommended to ensure compliance with IET Wiring Regulations (BS 7671) and local safety standards.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003ePerformance Note:\u003c\/strong\u003e While 13-amp models are convenient and cost-effective, they typically run fewer pumps simultaneously compared to 32-amp models, as the lower current limits overall power output.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003eOnce the hot tub is ready, we arrange a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/li\u003e\n\u003cli\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/li\u003e\n\u003cli\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery so that warranty coverage remains valid. The hot tub is now at your site and ready for the next step.\u003c\/li\u003e\n\u003cli\u003eFull delivery and installation are included as standard.\u003c\/li\u003e\n\u003cli\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/li\u003e\n\u003cli\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if you encounter any issues starting up, please don't hesitate to contact us. We will endeavour to assist you. All packaging will be removed and taken away by our team.\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2\u003e\n\u003cspan\u003eWarranty Coverage:\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e5-year warranty on the spa's shell structure, covering water loss due to structural failure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e1-year warranty on the shell surface, protecting against water loss from material defects such as cracks and peeling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e2-year warranty on the Control System and control panel.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e1-year warranty on electrical equipment components, including pumps and heaters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e1-year warranty on the ozone generator.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e1-year warranty on audio system components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e1-year warranty on LED lights (excludes LED bulbs).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e90-day warranty on basic and optional spa components.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003e\n\u003cspan\u003eWarranty Limitations:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe limited warranty excludes damage caused by misuse or improper maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eParts exchange or replacement is covered only if faulty parts are returned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eGuarantee service requires presentation of the original invoice or sales receipt.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eTransport costs and risks are not covered.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRadio\/Bluetooth\/Wi-Fi reception is not covered by warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eVarious exclusions apply, including chemical misuse, unauthorised alterations, improper use, and the use of unauthorised sanitisers.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003e\n\u003cspan\u003eDisclaimers:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eWarranty does not apply to incidental or consequential damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLiability under the Limited Warranty does not exceed the original purchase price.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCoverage begins from the original date of purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe warranties do not cover labour costs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003eAt Balance Recovery, we want every customer to feel confident when purchasing one of our hot tubs. Please review the following policy carefully so you understand your rights and our procedures regarding cancellations and returns.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\n\u003cspan\u003e1. Order Cancellation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3\u003e\u003cspan\u003e1.1 Cooling-Off Period – First 7 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eFrom the moment your order is placed, you have 7 days to change your mind for any reason.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eDuring this period, you may cancel your order and receive a full refund to the original payment method.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003e1.2 Cancellations After 7 Days (Day 8–27)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eBecause our hot tubs and coolers are bespoke products, cancellations made after day 7 and up to day 27 qualify for a 70% refund of the amount paid.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003e1.3 After 28 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eIf you cancel 28 days or more after placing your order, the refund amount is limited to 50% of the total order value.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003e2. Returns (Up to 30 Days After Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eIf you're not completely satisfied with your hot tub, you may request a return within 30 days of receiving it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003e2.1 Customer-Handled Returns\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eIf you choose to arrange the return yourself, you must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eProvide clear photos and videos showing the hot tub’s condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEmail all evidence with your return request to \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eBe aware that additional media may be requested, such as a video showing the tub in full working order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eIf the courier you select damages or loses the goods, we may be unable to process the 70% refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIf the hot tub is damaged but repairable, the repair cost will be deducted from your refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003e2.2 Returning Accessories, Filters \u0026amp; Consumables\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eFor items such as filters, chemicals, cleaning products, stools, covers, and similar accessories:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eReturns are accepted if the items are unused and in their original condition. \u003c\/span\u003e\u003cspan\u003eEmail \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e \u003c\/span\u003e\u003cspan\u003eto request a return.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRefunds are issued within 2–5 working days once the returned goods have been received and inspected.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003e2.3 Delivery Charges\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eIf you choose to return a product because you have changed your mind, delivery charges are non-refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003e3. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eAll refunds will be issued using the original payment method, unless otherwise required by law.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDamage caused during a customer-arranged return shipment is not the responsibility of Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFor bespoke hot tubs, cancellation deductions are applied due to material allocation and production processes already underway.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003e\u003cspan\u003e4. Need Assistance?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eIf you have any questions or require clarification about your order, cancellation, or return, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. \u003c\/span\u003e\u003cspan\u003eOur team is always happy to help.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Orca-Leisure-Site-Prep.pdf\"\u003e\u003cspan\u003eOrca Leisure - Site Prep\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/03-Placing-your-tub-in-a-pit.pdf\"\u003e\u003cspan\u003ePlacing your tub in a pit\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/01-Electrical-plan-13amp.pdf\"\u003eElectrical-plan 13amp\u003c\/a\u003e\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Orca Leisure","offers":[{"title":"Default Title","offer_id":53497120457036,"sku":null,"price":3999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/ol_jackboro_01.jpg?v=1761317435"},{"product_id":"viking-industrier-luna-outdoor-sauna-with-changing-room","title":"Viking Industrier Luna Outdoor Sauna With Changing Room","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003cp\u003eElevate your wellness experience with the Viking Industrier Luna\u003cspan\u003e \u003c\/span\u003eOutdoor Garden Sauna\u003cspan\u003e \u003c\/span\u003eWith Changing Room, a luxurious addition to your home or upscale spa and clinic. This exquisite sauna combines minimalist and contemporary design, redefining the concept of home wellness and providing an elegant space for relaxation.\u003c\/p\u003e\n\u003ch3 id=\"key-features\"\u003eKey Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSpacious Interior\u003c\/strong\u003e: Designed to accommodate 6-8 people, the Luna Outdoor Sauna offers a generous 6.0 m² inside area, with a 4.0 m² sauna area.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChanging Room\u003c\/strong\u003e: The attached changing room provides a convenient space to store belongings or change before entering the sauna.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLarge Window\u003c\/strong\u003e: The expansive sauna room window invites sunlight and offers breathtaking views, enhancing your relaxation experience.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eQuality Construction\u003c\/strong\u003e: Built with a marine plywood frame and spruce wood walls and roof, this sauna is designed for durability and longevity.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCustomisable Options\u003c\/strong\u003e: Choose from various options such as deciduous wood interior, insulated walls and roof, exterior painting, LED lighting, and a big window in the back wall.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 6-8 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTimber:\u003c\/strong\u003e Spruce\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eShape:\u003c\/strong\u003e Rectangle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eRooms:\u003c\/strong\u003e 2 (sauna and changing room)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInside area:\u003c\/strong\u003e 6.0 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSauna area:\u003c\/strong\u003e 4.0 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal height:\u003c\/strong\u003e 2356 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExterior Cladding: \u003c\/strong\u003e18 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInterior Cladding: \u003c\/strong\u003e12 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExternal dimensions: \u003c\/strong\u003e3300 x 2441 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInternal dimensions of changing room: \u003c\/strong\u003e1162 x 2348 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInternal dimensions of sauna room: \u003c\/strong\u003e1704 x 2348 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDoor size: \u003c\/strong\u003e740 x 1725 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWindow size: \u003c\/strong\u003e1442 x 1948 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSize of Pallet Kit: \u003c\/strong\u003e3.30 x 1.20 x 2.48 m\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 1360 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Power Supply: \u003c\/strong\u003e400\/230V (3-Phase); Convertible into Single Phase\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 2 Years (excluding Electrical Equipment)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInterior LED Lighting: \u003c\/strong\u003eExperience ambient lighting in your changing room and sauna room ceilings, with additional lighting on both sides underneath the sauna room's backrests and benches.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eChanging Room Bench: \u003c\/strong\u003eThis stylish and functional addition can enhance your changing room.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLarge Back Wall Window for Sauna Room: \u003c\/strong\u003eCustomise your sauna with an optional large window, measuring 1711 mm in width, for the back wall, enhancing the space with natural light and views.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eEasy to Assemble: \u003c\/strong\u003eIf you opt to self-assemble the Viking Industrier Luna Sauna, rest assured that its design facilitates an effortless assembly process, suitable for a team of two to three persons. You can take a sneak peek at the \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/viking_industrier_luna_sauna_installation_instructions.pdf?v=1704300095\"\u003einstallation instructions here\u003c\/a\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eViking Industrier Luna Outdoor Sauna With Changing Room\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Luna Outdoor Sauna with Changing Room is a premium, made-to-order retreat. Because this is a large-scale timber structure, we follow a precise process to ensure a smooth transition from our workshop to your garden.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order \u0026amp; Site Assessment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelect your \u003c\/span\u003e\u003cspan\u003eLuna Sauna\u003c\/span\u003e\u003cspan\u003e configuration, including timber type, heater size, and luxury add-ons (LED lighting, bucket \u0026amp; ladle, or headrests).\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eVideo Consultation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAs this is a large, handcrafted unit, we kindly request a \u003c\/span\u003e\u003cspan\u003edetailed video\u003c\/span\u003e\u003cspan\u003e of your property and the intended installation site. This allows us to verify that delivery vehicles and unloading equipment can safely access your space.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOrder Confirmation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYou will receive a full breakdown of your purchase and a dedicated reference number.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Handcrafted Production\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce confirmed, your sauna enters production.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePremium Materials:\u003c\/strong\u003e\u003cspan\u003e Each Luna is crafted from high-quality spruce timber, designed to seat up to six people.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eQuality Control:\u003c\/strong\u003e\u003cspan\u003e Every component undergoes a rigorous inspection before being flat-packed onto a secure pallet for international transit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery \u0026amp; Logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery \u0026amp; Professional On-Site Handling\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe are pleased to provide \u003c\/span\u003e\u003cspan\u003ecomplimentary delivery\u003c\/span\u003e\u003cspan\u003e on all Luna Sauna orders. Our logistics process is designed to be as seamless as possible, moving your sauna from our workshop directly to your property.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003ePalletised Packaging \u0026amp; Protection:\u003c\/strong\u003e To ensure your sauna arrives in pristine condition, it is delivered securely on a pallet. Each component—from premium spruce timber to tempered glass doors—is carefully stacked, weather-protected, and shrink-wrapped onto a heavy-duty timber base. This consolidated packaging prevents transit damage and ensures every piece of your order is accounted for upon arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eKerbside Delivery \u0026amp; Accessibility: \u003c\/strong\u003eOur service is kerbside delivery, meaning the pallet is offloaded at the nearest safe access point to your property using a tail-lift vehicle. To ensure a smooth arrival, please confirm that your location can accommodate a large goods vehicle.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eIntegrated Unloading \u0026amp; Site Assistance:\u003c\/strong\u003e Unlike standard logistics providers, we offer an enhanced unloading service. Our drivers will position the pallet as close to your desired location as site access permits. Furthermore, our team will assist with breaking down the pallet and transporting the individual components directly from the kerbside to your designated installation site.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eProfessional Note: \u003c\/strong\u003eTo ensure we have the correct equipment and personnel on hand for your specific property layout, please provide your site video consultation prior to the delivery date.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure a seamless setup, please prepare the following in advance:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFoundation:\u003c\/strong\u003e\u003cspan\u003e A level, stable base (concrete, paving, or heavy-duty decking) capable of supporting the sauna’s significant weight.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAccess:\u003c\/strong\u003e\u003cspan\u003e Clear and unobstructed paths from the kerbside to the installation area.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eElectrical Planning:\u003c\/strong\u003e\u003cspan\u003e *Consult a \u003c\/span\u003e\u003cspan\u003equalified electrician\u003c\/span\u003e\u003cspan\u003e early. High-performance heaters require substantial power supplies.\u003c\/span\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"2\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003ePro Tip:\u003c\/strong\u003e\u003cspan\u003e Send all manuals we provide to your electrician in advance to avoid surprises on installation day.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eUpon arrival at the kerbside:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eImmediate Audit:\u003c\/strong\u003e\u003cspan\u003e Inspect all parts for visible damage or missing items.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eReporting:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAny discrepancies must be reported to our support team within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e to qualify for warranty support.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \u0026amp; Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou have two pathways to bring your Luna Sauna to life:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"135\"\u003e \u003ccol width=\"466\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOption\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDescription\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDIY Assembly\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFollow our detailed manual. This typically takes 3 - 4 days, depending on experience and assistance\u003c\/span\u003e\u003cspan\u003e for individuals with carpentry skills.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional Install\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur expert carpentry team can handle the full assembly for peace of mind. Priced at \u003c\/span\u003e\u003cspan\u003e£1,999 + VAT\u003c\/span\u003e\u003cspan\u003e (Anywhere In Mainland UK).\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCritical Note:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eRegardless of the assembly method, a \u003c\/span\u003e\u003cspan\u003ecertified electrician\u003c\/span\u003e\u003cspan\u003e must complete the final connection, ensuring correct cable sizing, RCD protection, and isolator switch installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Warranty Validation \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo protect your investment and validate your warranty:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWood Treatment:\u003c\/strong\u003e\u003cspan\u003e Immediately treat the interior and exterior timber with a \u003c\/span\u003e\u003cspan\u003ebreathable wood oil\u003c\/span\u003e\u003cspan\u003e to ensure long-term durability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMechanical Check:\u003c\/strong\u003e\u003cspan\u003e Ensure the doors, windows, and ventilation slats function smoothly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSystem Test:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the electrician confirms the connection, run a test cycle of the heater and LED systems.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Ongoing Support \u0026amp; Wellness\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Luna Sauna is now a permanent sanctuary. Enjoy the luxury of a dedicated changing room and the authentic aroma of Nordic spruce.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSupport:\u003c\/strong\u003e\u003cspan\u003e Contact us anytime for replacement parts, maintenance advice, or technical assistance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eMaintenance: \u003c\/strong\u003ePeriodically inspect the timber and electrical components to ensure your sauna performs beautifully for decades.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Viking Industrier Luna Outdoor Sauna with Changing Room offers a range of high-performance electric stove heaters, designed to deliver the authentic heat and atmosphere of a traditional Finnish sauna. Built for reliability and comfort, this system provides powerful warmth that fills the cabin efficiently, creating a deeply relaxing and rejuvenating experience every time you step inside.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHeater Overview\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe option of electric heaters is specifically matched to the size of the cabin to ensure optimal performance. It heats the air quickly and maintains a consistent temperature throughout the sauna room, creating the perfect balance between intense dry heat and gentle comfort. The design enables smooth temperature control, providing a traditional sauna experience that promotes sweating, detoxification, and muscle recovery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePerformance \u0026amp; Experience\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll heaters are capable of reaching typical operating temperatures of 70°C to 90°C, depending on user preference and ambient conditions. The high-quality spruce timber construction and tempered glass panels of the Luna sauna enhance heat retention, ensuring efficient energy use and maintaining a stable warmth throughout the session. The result is an invigorating yet soothing environment ideal for daily wellness and relaxation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat This Means for You\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFast and efficient heat-up times for immediate use\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConsistent, evenly distributed warmth across the entire cabin\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAuthentic dry-heat experience that promotes wellbeing and recovery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePremium build quality designed to complement and enhance heater performance\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eCustomer Responsibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the heater system is pre-installed and configured by the manufacturer, the customer is responsible for all electrical wiring, power supply, and final connections. Installation must be completed by a qualified electrician in full compliance with UK electrical safety regulations to ensure safe, efficient, and long-lasting operation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Viking Luna’s heater system has been engineered to provide years of reliable use — bringing you the true essence of traditional sauna bathing in a beautifully designed, contemporary outdoor setting.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Luna Outdoor Sauna offers flexible heating options to suit your lifestyle, whether you prefer a classic wood-fired experience or a modern electric setup. Below is an overview of the heater system so you understand the choices and what to expect.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician prior to any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example:\u003c\/span\u003e\u003cspan\u003e a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power Current Draw Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size (Single-Phase)\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment. Strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Viking Industrier Luna Sauna with Changing Room is delivered to your door as a complete flat-pack kit. All deliveries include detailed assembly instructions, technical drawings, and comprehensive maintenance and usage recommendations.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eUnit Specifications\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSize of pallet KIT (L x W x H):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e3.30 x 1.20 x 2.48 m\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003cspan\u003e 1360 kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are delivered securely packed on a standard pallet. You can view the comprehensive installation instructions here.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStandard Delivery and Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDelivery to your doorstep, \u003c\/span\u003e\u003cspan\u003eincluding the safe unloading of the sauna from the vehicle\u003c\/span\u003e\u003cspan\u003e, is fully included in the purchase price. Because our sauna pallets are large—weighing well over a tonne and arriving on a flatbed truck—our team comes fully equipped to handle offloading, so you do not have to provide equipment or manual labour.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eThe Unloading Process\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur delivery personnel will manage the entire unloading procedure for your kit. Depending on your site's specific roadside access, our team will efficiently offload the pallet using our own forklift or carefully by hand (piece by piece), ensuring all components are safely transferred from the truck to your designated delivery staging point.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSpecialised Site Access\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile standard unloading from the truck to an accessible staging point is fully included, moving the heavy pallet or its individual components to a final location that lacks standard access (for example, far from the road, up steep inclines, or over large obstacles like high walls) may require specialised equipment, such as a mobile crane.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your final placement requires a crane, this falls outside of our standard unloading service and must be arranged separately. If you are unsure whether your site requires specialised equipment, please contact us prior to delivery for advice or assistance in determining the right solution for your specific property.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we are confident in the quality of the Viking Industrier products we offer. Therefore, we provide a 2-year guarantee on all items sold, with the exception of electrical or automatic equipment. Warranty terms for such equipment are determined by the manufacturer and provided separately.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you encounter any technical or functional issues with your Viking Industrier product, please promptly submit a written complaint using our claims form. You can access the form by contacting us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo help us quickly address your issue, please include the following in your claim:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDetailed description of the issue: Clearly describe the problem and specify the affected parts of the product.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTransport damage documentation: For claims related to damage during shipping, attach copies of the signed shipping documents.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePhotographs: Provide clear photos that illustrate the problem.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePreferred solution: Let us know your preference for resolving the issue (repair, replacement, etc.).\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant Notes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis warranty may be voided if assembly instructions provided by Balance Recovery are not followed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAssembly should only be conducted by skilled personnel or those authorised by Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty does not apply if the product is used for purposes other than its intended use or if our instructions are not followed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBalance Recovery is not responsible for issues arising from natural wear and tear, atmospheric influences, or failure to comply with product care instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your issue falls outside the scope of this warranty, we may still offer repair services at your expense. Rates and terms will be discussed and agreed upon separately.\u003c\/span\u003e \u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-luna-sauna-with-changing-room-assembly-instructions.pdf?v=1716360371\"\u003e\u003cspan\u003eLuna Sauna 3.3 x 2.4m Assembly Instruction\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-painting-options.pdf?v=1716360507\"\u003e\u003cspan\u003eLuna Sauna 3.3 x 2.4m Painting Options\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-sauna-use-maintenance.pdf?v=1716360369\"\u003e\u003cspan\u003eLuna Sauna 3.3 x 2.4m Use \u0026amp; Maintenance\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-sauna-catalogue.pdf?v=1716360466\"\u003e\u003cspan\u003eViking Industrier Sauna Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHeater Manuals:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Harvia_Vega_Installation_Manual.pdf?v=1718889021\"\u003e\u003cspan\u003eHarvia Vega BC60\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Harvia_Cilindro_90_Installation_Manual.pdf?v=1718955606\"\u003e\u003cspan\u003eHarvia Cilindro 90 Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Harvia_Moderna_Instruction_Manual.pdf?v=1733174721\"\u003e\u003cspan\u003eHarvia Moderna Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/harvia_trendi_kip_90.pdf?v=1733174823\"\u003e\u003cspan\u003eHarvia Trendi KIP90 Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Viking Industrier","offers":[{"title":"Default Title","offer_id":53500574040396,"sku":null,"price":10999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/14_d5246d28-7aea-4ef0-b06f-5656dd1e9c5d.png?v=1759748518"},{"product_id":"viking-industrier-luna-luxury-outdoor-sauna-cabin","title":"Viking Industrier Luna Luxury Outdoor Sauna Cabin","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2\u003eExperience Unmatched Elegance with the Luna Outdoor Sauna 2.3 x 2.4m\u003c\/h2\u003e\n\u003cp\u003eTransform your home into a sanctuary of wellness with the Luna Outdoor Sauna 2.3 x 2.4m.\u003c\/p\u003e\n\u003cp\u003eTailored for those who crave both sophistication and relaxation, this outdoor sauna is an exceptional enhancement to your living space.\u003c\/p\u003e\n\u003cp\u003eEnvision a retreat where your daily worries dissolve, enveloped by the comforting warmth and natural elegance of premium spruce wood.\u003c\/p\u003e\n\u003cp\u003eThe Luna Sauna is more than an addition; it’s an investment in your well-being and a testament to contemporary style.\u003c\/p\u003e\n\u003cp\u003eDesigned to comfortably accommodate 4 to 6 people, the Luna Outdoor Sauna redefines home wellness, offering you an oasis of peace and luxury.\u003c\/p\u003e\n\u003cp\u003eExperience unparalleled craftsmanship with the Luna Outdoor Sauna, featuring a robust marine plywood frame, a tempered glass door, and expansive windows that bathe your space in natural light, creating a serene atmosphere.\u003c\/p\u003e\n\u003ch3\u003eTailor Your Luna Outdoor Sauna 2.3 x 2.4m to Match Your Style\u003c\/h3\u003e\n\u003cp\u003eThe Luna Outdoor Sauna 2.3 x 2.4m offers a variety of customisation options, allowing you to create the perfect relaxation space that suits your unique needs and style.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEnhance the functionality and aesthetics of your sauna with these appealing upgrades:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeciduous Wood Interior: Opt for a deciduous wood interior to elevate the aesthetic appeal of your sauna, excluding the floor and finishing details.\u003c\/li\u003e\n\u003cli\u003eInsulated Walls \u0026amp; Roof: Boost your sauna's thermal efficiency with 100 mm rock wool insulation for the walls and roof, ensuring an energy-efficient environment.\u003c\/li\u003e\n\u003cli\u003eExterior Painting: Personalise your sauna's exterior with a high-quality preservative finish in your favourite colour, spray-applied for a flawless look.\u003c\/li\u003e\n\u003cli\u003eInside LED Lighting: Create a serene and inviting atmosphere with LED lighting in the sauna ceilings and under the benches and backrests.\u003c\/li\u003e\n\u003cli\u003eLarge Back Window: Enjoy stunning views by opting for a large window (1711 mm wide) in the back wall, making your sauna experience even more immersive.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePremium Spray Painting for the Lasting Elegance of Your Luna Sauna\u003c\/h3\u003e\n\u003cp\u003eEnhance the longevity and aesthetic appeal of your sauna with our professional spray painting service.\u003c\/p\u003e\n\u003cp\u003eOur high-quality preservative finish, applied using state-of-the-art spray technology, ensures an even coat and superior protection.\u003c\/p\u003e\n\u003cp\u003eThis advanced technique not only speeds up the process but also enhances the overall quality of the finish.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eChoose from a stunning variety of colours for both exterior wood stains and paints to perfectly match your style:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eExterior Wood Stain Colours: \u003c\/strong\u003ePine, Larch, Teak, Chestnut, Mahogany, Palisander, Silver Grey, Nut Wood, and more.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExterior Wood Paint Colours:\u003c\/strong\u003e White, Anthracite Grey, Light Grey, Dusty Grey, Oxide Red, Jet Black, Moss Green, Azure Blue, Grey Brown, Brown Red.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity: \u003c\/strong\u003e4-6 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTimber: \u003c\/strong\u003eSpruce\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eShape:\u003c\/strong\u003e Rectangle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eRoom:\u003c\/strong\u003e 1\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInside Area: \u003c\/strong\u003e4.0 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSauna Area:\u003c\/strong\u003e 4.0 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal Height:\u003c\/strong\u003e 2480 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExterior Cladding:\u003c\/strong\u003e 18 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInterior Cladding:\u003c\/strong\u003e 12 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExternal Dimensions: \u003c\/strong\u003e2400 x 1200 x 2480 mm (L x W x H)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDoor Size:\u003c\/strong\u003e 740 x 1725 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWindow Size: \u003c\/strong\u003e180 x 880 mm (2pcs)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSize of Pallet Kit: \u003c\/strong\u003e2.40 x 1.20 x 2.48 m\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight: \u003c\/strong\u003e900 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Power Supply: \u003c\/strong\u003e400\/230V (3-Phase); Convertible into Single Phase\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 2 Years (excluding Electrical Equipment)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eViking Industrier Luna Outdoor Sauna\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eLuna Outdoor Sauna\u003c\/span\u003e\u003cspan\u003e is a premium, made-to-order retreat. Because this is a large-scale timber structure, we follow a precise professional process to ensure a smooth transition from our workshop to your garden.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order \u0026amp; Site Assessment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelect your \u003c\/span\u003e\u003cspan\u003eLuna Sauna\u003c\/span\u003e\u003cspan\u003e configuration, including timber type, heater size, and luxury add-ons such as LED lighting, a bucket \u0026amp; ladle, or ergonomic headrests.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eProfessional Site Video:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAs the Luna is a significant architectural addition to your home, we kindly request a detailed video walkthrough of your property and the intended installation site. This allows our logistics team to verify that delivery vehicles can safely access your space and identify the most efficient unloading route.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOrder Confirmation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYou will receive a formal breakdown of your purchase, including a dedicated reference number and estimated production timeline.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Handcrafted Production\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is sent to our specialised production facility.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePremium Materials:\u003c\/strong\u003e\u003cspan\u003e Each Luna is meticulously crafted from high-quality Nordic spruce, designed to comfortably accommodate up to six people.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eQuality Control:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEvery component undergoes a rigorous multi-point inspection before being flat-packed onto a secure pallet for international transit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery \u0026amp; Professional On-Site Handling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe are pleased to provide \u003c\/span\u003e\u003cspan\u003ecomplimentary delivery\u003c\/span\u003e\u003cspan\u003e on all Luna Sauna orders. Our logistics process is designed to be as seamless as possible, moving your sauna from our workshop directly to your property.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePalletised Packaging \u0026amp; Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTo ensure your sauna arrives in pristine condition, it is delivered securely on a heavy-duty pallet. Each component—from the premium spruce timber to the tempered glass doors—is carefully stacked, weather-protected, and shrink-wrapped. This prevents transit damage and ensures every piece of your order is accounted for upon arrival.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eKerbside Delivery \u0026amp; Accessibility:\u003c\/strong\u003e\u003cspan\u003e Our standard service is a kerbside delivery, meaning the pallet is offloaded at the nearest safe access point to your property via a tail-lift vehicle. Please ensure your location can accommodate a large goods vehicle (17-tonne or more).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eIntegrated Unloading \u0026amp; Site Assistance:\u003c\/strong\u003e\u003cspan\u003e Unlike standard logistics providers, we offer an enhanced unloading service. Our drivers will position the pallet as close to your desired location as site access permits. Furthermore, our team will assist with breaking down the pallet and transporting the individual components directly from the kerbside to your designated installation site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Note:\u003c\/strong\u003e\u003cspan\u003e To ensure we have the correct equipment and personnel on hand for your specific property layout, please provide your site video consultation prior to the delivery date.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure a seamless setup, please prepare the following in advance:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFoundation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA level, stable base (concrete slab, reinforced paving, or heavy-duty engineered decking) capable of supporting the sauna’s significant weight and occupants.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAccess:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEnsure clear and unobstructed paths from the kerbside\/unloading point to the final installation area.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eElectrical Planning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConsult a qualified electrician early. High-performance heaters require substantial, dedicated power supplies.\u003c\/span\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePro Tip:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eSend all digital manuals we provide to your electrician in advance to ensure they are prepared with the correct cable sizing and RCD protection on installation day.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eUpon arrival at your property:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eImmediate Audit:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eInspect all parts for visible damage or missing items while the delivery team is present, if possible.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eReporting:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAny discrepancies must be reported to our support team within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e of receipt to qualify for warranty support.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \u0026amp; Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou have two professional pathways to bring your Luna Sauna to life:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"130\"\u003e \u003ccol width=\"472\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOption\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDescription\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDIY Assembly\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAssemble the unit using our comprehensive instruction manual. This typically takes approximately \u003c\/span\u003e\u003cspan\u003e2 - 3 days\u003c\/span\u003e\u003cspan\u003e for individuals with competent carpentry skills and assistance.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional Install\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur expert carpentry team can handle the complete assembly for total peace of mind. Prices start at \u003c\/span\u003e\u003cspan\u003e£1,500 + VAT\u003c\/span\u003e\u003cspan\u003e (Anywhere In Mainland UK).\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCritical Note:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eRegardless of the assembly method, a \u003c\/span\u003e\u003cspan\u003ecertified electrician\u003c\/span\u003e\u003cspan\u003e must complete the final connection, ensuring correct cable sizing, RCD protection, and the installation of a weatherproof isolator switch.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Warranty Validation \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo protect your investment and validate your manufacturer’s warranty:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWood Treatment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eImmediately treat the interior and exterior timber with a high-quality, breathable wood oil to ensure long-term durability against the elements.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMechanical Check:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eVerify that the doors, windows, and adjustable ventilation slats function smoothly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSystem Test:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the electrical connection is certified, run a full test cycle of the heater and integrated LED systems.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Wellness Retreat\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Luna Sauna is now a permanent sanctuary. \u003cmeta charset=\"utf-8\"\u003eEnjoy the luxury of a spacious six-person interior and the authentic aroma of Nordic spruce.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e\u003cspan\u003e Contact our team anytime for replacement parts, maintenance advice, or technical assistance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eMaintenance:\u003c\/strong\u003e Periodically inspect the timber finish and electrical components to ensure your sauna continues to perform beautifully for decades to come.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Luna Outdoor Sauna offers flexible heating options to suit your lifestyle, whether you prefer a classic wood-fired experience or a modern electric setup. Below is an overview of the heater system so you understand the choices and what to expect.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHeater Options\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eElectric Heater:\u003c\/strong\u003e A high-capacity electric sauna heater is available for immediate, controllable heat.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWood-Fired Stove: \u003c\/strong\u003eAlternatively, you can opt for a traditional wood-fired stove, which creates a natural, smoky sauna ambience with a visible fire.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach version is designed for optimal performance in this model’s size (approx. 4 m² sauna room), ensuring the space heats efficiently and retains warmth throughout your session.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePerformance \u0026amp; Experience\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe heating system supports an operating temperature range of approximately 80°C to 90°C when using the standard stove setup.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWith the electric heater, you benefit from fast warm-up and easy temperature control.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWith the wood-fired option, you get deeper, richer heat and the aesthetic of burning wood, which many sauna enthusiasts prefer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRegardless of heater type, the cabin’s marine plywood frame, spruce-wood walls and roof, accurately engineered insulation, and glass features all contribute to excellent heat retention and a luxurious atmosphere.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat This Means for You\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou have the freedom to choose the heating style that best suits your usage, preference, and setting: quick and clean electric or traditional wood-fired.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBoth heater types deliver a premium sauna experience — rich heat, natural materials, and a refined interior create a genuine retreat for relaxation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThanks to the high-quality build, the heater’s output is used efficiently, resulting in less heat loss, steadier temperatures, and a comfortable sauna session from start to finish.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eCustomer Responsibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor the electric heater option: all electrical supply, wiring, connections, and final installation are the customer’s responsibility. A qualified electrician must complete the installation in full compliance with UK electrical safety regulations to ensure safe and reliable performance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eFor the wood-fired heater option: If selected, you’ll need to ensure that appropriate venting\/chimney work, clearances, and compliance with local regulations are in place, as these are not included in the base product package.\u003c\/span\u003e \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician prior to any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example:\u003c\/span\u003e\u003cspan\u003e a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power Current Draw Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size (Single-Phase)\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment. Strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Viking Luna Sauna is delivered to your door as a complete flat-pack kit. All deliveries include detailed assembly instructions, technical drawings, and comprehensive maintenance and usage recommendations.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003eUnit Specifications\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSize of pallet KIT (L x W x H):\u003c\/strong\u003e 2.40 x 1.20 x 2.48 m;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight: \u003c\/strong\u003e970 kg.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are delivered securely packed on a standard pallet. You can view the comprehensive installation instructions \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-luna-sauna-2-3-x-2-4m-assembly-instructions.pdf?v=1716448397\"\u003ehere\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStandard Delivery and Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDelivery to your doorstep, \u003c\/span\u003e\u003cspan\u003eincluding the safe unloading of the sauna from the vehicle\u003c\/span\u003e\u003cspan\u003e, is fully included in the purchase price. Because our sauna pallets are large—typically weighing over a tonne and arriving on a flatbed truck—our team comes fully equipped to handle offloading, so you do not have to provide equipment or manual labour.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eThe Unloading Process\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur delivery personnel will manage the entire unloading procedure for your kit. Depending on your site's specific access, our team will efficiently offload the pallet using our own forklift or carefully by hand (piece by piece), ensuring all components are safely transferred from the truck to your designated delivery staging point.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSpecialised Site Access\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile standard unloading from the truck to an accessible staging point is fully included, moving the heavy pallet or its individual components to a final location that lacks standard access (for example, far from the road, up steep inclines, or over large obstacles) may require specialised equipment, such as a mobile crane. If your final placement requires a crane, this falls outside of our standard unloading service. If you are unsure whether your site requires specialised equipment, please contact us for advice or assistance in arranging the right solution for your specific property.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we are confident in the quality of the Viking Industrier products we offer. Therefore, we provide a 2-year guarantee on all items sold, with the exception of electrical or automatic equipment. Warranty terms for such equipment are determined by the manufacturer and provided separately.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you encounter any technical or functional issues with your Viking Industrier product, please promptly submit a written complaint using our claims form. You can access the form by contacting us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo help us quickly address your issue, please include the following in your claim:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDetailed description of the issue: Clearly describe the problem and specify the affected parts of the product.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTransport damage documentation: For claims related to damage during shipping, attach copies of the signed shipping documents.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePhotographs: Provide clear photos that illustrate the problem.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePreferred solution: Let us know your preference for resolving the issue (repair, replacement, etc.).\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant Notes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis warranty may be voided if assembly instructions provided by Balance Recovery are not followed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAssembly should only be conducted by skilled personnel or those authorised by Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty does not apply if the product is used for purposes other than its intended use or if our instructions are not followed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBalance Recovery is not responsible for issues arising from natural wear and tear, atmospheric influences, or failure to comply with product care instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your issue falls outside the scope of this warranty, we may still offer repair services at your expense. Rates and terms will be discussed and agreed upon separately.\u003c\/span\u003e \u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-luna-sauna-2-3-x-2-4m-assembly-instructions.pdf?v=1716448397\"\u003e\u003cspan\u003eLuna Sauna 2.3 x 2.4m Assembly Instructions\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-painting-options.pdf?v=1716360507\"\u003e\u003cspan\u003eLuna Sauna 2.3 x 2.4m Painting Options\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-sauna-use-maintenance.pdf?v=1716360369\"\u003e\u003cspan\u003eLuna Sauna 2.3 x 2.4m Use \u0026amp; Maintenance\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-sauna-catalogue.pdf?v=1716360466\"\u003e\u003cspan\u003eViking Industrier Sauna Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cdiv id=\"HEADING-xks2GXvdM4\"\u003e\u003c\/div\u003e","brand":"Viking Industrier","offers":[{"title":"Default Title","offer_id":53507886416204,"sku":null,"price":6999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/viking-industrier-luna-sauna-2-3-x-2-4m-lifestyle-front-view_800x800_ba70f3cb-4fb8-4293-8a3b-d03904232695.jpg?v=1759292062"},{"product_id":"viking-industrier-nordic-oval-ice-bath-spruce-edition-1-2-person","title":"Viking Industrier Nordic Oval Ice Bath Spruce Edition (1 - 2 Person)","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 data-end=\"235\" data-start=\"179\" style=\"text-align: left;\"\u003eViking Industrier Oval Cold Tub – Spruce Edition\u003c\/h2\u003e\n\u003cp data-end=\"331\" data-start=\"236\" style=\"text-align: left;\"\u003e\u003cstrong\u003eA Scandinavian-Crafted Cold Plunge for Peak Recovery, Natural Wellness \u0026amp; Outdoor Luxury\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"778\" data-start=\"333\" style=\"text-align: left;\"\u003eExperience cold water therapy the way it was meant to be, pure, authentic, and deeply revitalising—with the Viking Industrier Oval Cold Tub, expertly crafted from premium spruce and inspired by traditional Nordic bathing culture. Designed for athletes, wellness enthusiasts, and lovers of outdoor living, this cold tub delivers powerful full-body immersion, rapid recovery, and timeless Scandinavian style in one beautifully engineered piece.\u003c\/p\u003e\n\u003cp data-end=\"1017\" data-start=\"780\" style=\"text-align: left;\"\u003eWhether you’re building a home wellness sanctuary, upgrading your garden spa area, or incorporating contrast therapy into your routine, the Viking Oval Cold Tub is a stunning centrepiece designed for performance, longevity, and everyday use.\u003c\/p\u003e\n\u003ch3\u003eScandinavian Craftsmanship in Premium Spruce\u003c\/h3\u003e\n\u003cp\u003eHand-built using high-quality spruce, this cold tub offers natural insulation, impressive durability, and a smooth timber finish that looks exceptional in any outdoor space. Its oval design provides a spacious, ergonomically comfortable immersion environment that feels both grounding and invigorating.\u003c\/p\u003e\n\u003cul style=\"text-align: left;\"\u003e\n\u003cli\u003eSustainably sourced spruce\u003c\/li\u003e\n\u003cli\u003eNaturally insulating timber structure\u003c\/li\u003e\n\u003cli\u003eStunning grain patterns and clean Scandinavian lines\u003c\/li\u003e\n\u003cli\u003eStrong, stable, and built for long-term outdoor use\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-end=\"1616\" data-start=\"1577\" style=\"text-align: left;\"\u003eImmersive Full-Body Cold Therapy\u003c\/h3\u003e\n\u003cp data-end=\"1829\" data-start=\"1618\" style=\"text-align: left;\"\u003eThe oval shape provides a deeper, more enveloping cold plunge experience compared to standard round tubs. This design encourages full-body submersion, enhancing the physical and mental benefits of cold exposure:\u003c\/p\u003e\n\u003cul style=\"text-align: left;\"\u003e\n\u003cli\u003eReduces muscle inflammation\u003c\/li\u003e\n\u003cli\u003eSpeeds up recovery after workouts\u003c\/li\u003e\n\u003cli\u003eBoosts circulation and metabolic activity\u003c\/li\u003e\n\u003cli\u003eSharpens mental clarity and reduces stress\u003c\/li\u003e\n\u003cli\u003eBuilds resilience and improves overall well-being\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"2186\" data-start=\"2048\" style=\"text-align: left;\"\u003eWhether you fill it with natural cold water or add ice for extreme sessions, this tub delivers consistent and effective immersion therapy.\u003c\/p\u003e\n\u003ch5\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 1-2 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTimber: \u003c\/strong\u003eSpruce\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eShape:\u003c\/strong\u003e Oval\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eFloor Thickness:\u003c\/strong\u003e 38 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWall Thickness:\u003c\/strong\u003e 38 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExternal Dimensions: \u003c\/strong\u003e1500 x 850 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSize of Assembled Cargo: \u003c\/strong\u003e1 x 1.6 x 0.95 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSize of Pallet KIT: \u003c\/strong\u003e1.1 x 1.6 x 0.6 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight: \u003c\/strong\u003e115 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty: \u003c\/strong\u003e2 Years (excluding Electrical Equipment)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eViking Industrier Cold Tub (Spruce) - \u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003cspan\u003eHow It Works: From Order to Installation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis step-by-step guide explains exactly what happens from the moment you place your order to the completion of your cold tub installation.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelect the Viking Industrier Cold Tub (Spruce) and any optional upgrades or accessories.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide your delivery details at checkout, and you’ll receive an order confirmation email outlining your purchase and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSince this is a large, heavy, palletised product, we may request photos or a short video of the access route and placement area to ensure the delivery vehicle can safely reach your property.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnloading is not included in the delivery price.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe tub arrives kerbside, and it is the customer’s responsibility to move the components from where the kerbside pallet is to the installation area.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e2. Order Processing\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce your order is confirmed, it is passed to the manufacturer for dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEach Viking cold tub is crafted from high-quality spruce and undergoes quality checks before shipping.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe product is then securely palletised and prepared for transport directly from the manufacturer to your location.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e3. Delivery Arrangement\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen your cold tub is ready, a kerbside delivery date will be scheduled.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will receive notice of:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePickup of the tub in Lithuania \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen it has arrived at our freight terminal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eExpected delivery day.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Preparing for Delivery\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore your cold tub arrives:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure the installation area is level, solid, and ready (e.g., concrete, paving, decking, or another stable base).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access routes to allow safe movement of the tub from the kerbside to the installation area.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlan how you will fill and drain the tub (hose, drainage point, etc.).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview the assembly\/installation guide if any minimal assembly is required.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBecause no electrical connection is required, preparation is straightforward.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e5. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the day of delivery:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe courier will deliver the pallet to the kerbside only.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou are responsible for transporting it to the installation area.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInspect all components immediately.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours to ensure warranty support.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSetting up your Viking cold tub is simple:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMove the tub to your final location.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure it sits on a flat, stable, weight-bearing surface.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFill the tub with cold water using a hose.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdd ice as desired, or allow the water to chill naturally at its natural cold temperature.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck that the drainage outlet is easily accessible.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eNo specialist trades or electrical work are required.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Final Steps \u0026amp; Aftercare\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAfter installation:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply breathable wood oil to the spruce exterior. This is recommended by the manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure the tub is positioned securely and level.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFamiliarise yourself with general cleaning and maintenance guidance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProper care helps protect the timber and ensures long product life.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Cold Tub \u0026amp; Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour cold tub is now ready to use. Enjoy the benefits of cold water immersion:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReduced inflammation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnhanced recovery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eImproved energy and focus\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eStrengthened resilience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor support, missing parts, accessories, or assistance with unloading and installation, our team is always here to help.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eThis Cold Tub from Spruce is a non-electrical model, requiring no power supply. If you opt to add a water chiller, ensure access to a 13-amp outdoor socket fitted with a residual current device (RCD) for safety. Always follow local electrical regulations and consult a qualified electrician when integrating powered accessories.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eAvailable both assembled and unassembled, the Viking Industrier Cold Tub from Spruce comes with comprehensive instructions, drawings, and maintenance recommendations.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eAssembly\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cmeta charset=\"utf-8\"\u003eThe Viking Industrier Cold Tub is delivered as a kit with detailed assembly instructions. The assembly process is straightforward, allowing you to enjoy your new cold tub in no time.\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eMaintenance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRegular maintenance is essential to preserve the beauty and functionality of your cold tub.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFollow these tips:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInspect and impregnate wood every six months to maintain pristine quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUse a mild soapy water solution to clean the benches and interior; avoid harsh chemicals.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRegularly check and tighten stainless steel screws to ensure stability.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eKeep the tub covered when not in use to protect it from the elements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDrain and refill the tub periodically to maintain water quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we are confident in the quality of the Viking Industrier products we offer. Therefore, we provide a 2-year guarantee on all items sold, with the exception of electrical or automatic equipment. Warranty terms for such equipment are determined by the manufacturer and provided separately.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you encounter any technical or functional issues with your Viking Industrier product, please promptly submit a written complaint using our claims form. You can access the form by contacting us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo help us quickly address your issue, please include the following in your claim:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDetailed description of the issue: Clearly describe the problem and specify the affected parts of the product.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTransport damage documentation: For claims related to damage during shipping, attach copies of the signed shipping documents.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePhotographs: Provide clear photos that illustrate the problem.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePreferred solution: Let us know your preference for resolving the issue (repair, replacement, etc.).\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant Notes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis warranty may be voided if assembly instructions provided by Balance Recovery are not followed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAssembly should only be conducted by skilled personnel or those authorised by Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty does not apply if the product is used for purposes other than its intended use or if our instructions are not followed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBalance Recovery is not responsible for issues arising from natural wear and tear, atmospheric influences, or failure to comply with product care instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your issue falls outside the scope of this warranty, we may still offer repair services at your expense. Rates and terms will be discussed and agreed upon separately.\u003c\/span\u003e \u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Ice Baths\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cmeta charset=\"utf-8\"\u003eWe take pride in delivering high-quality, made-to-order ice baths designed to meet your unique specifications. Because each ice bath is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Ice Baths\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach ice bath is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOur Policy in Detail\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCustomisation Acknowledgement:\u003c\/strong\u003e\u003cspan\u003e By placing an order, you acknowledge that your ice bath is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eDamaged or Faulty Products:\u003c\/strong\u003e If your ice bath arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery. We will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review \u0026amp; Cancellation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your ice bath fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-8f973414-7fff-108e-44d3-16a5d0535857\"\u003eConsumer Contracts Regulations 2013:\u003c\/b\u003e Bespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca title=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-oval-cold-tub-from-spruce-user-manual.pdf?v=1718966597\" rel=\"noreferrer noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-oval-cold-tub-from-spruce-user-manual.pdf?v=1718966597\" target=\"_blank\"\u003e\u003cspan\u003eOval Cold Tub from Spruce User Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca title=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-oval-cold-tub-from-spruce-assembly-instructions.pdf?v=1724661338\" rel=\"noreferrer noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-oval-cold-tub-from-spruce-assembly-instructions.pdf?v=1724661338\" target=\"_blank\"\u003e\u003cspan\u003eOval Cold Tub from Spruce Assembly Instructions\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca title=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-painting-options.pdf?v=1716360507\" rel=\"noreferrer noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-painting-options.pdf?v=1716360507\" target=\"_blank\"\u003e\u003cspan\u003eOval Cold Tub from Spruce Painting Options\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca title=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-hot-tub-use-maintenance.pdf?v=1718873017\" rel=\"noreferrer noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-hot-tub-use-maintenance.pdf?v=1718873017\" target=\"_blank\"\u003e\u003cspan\u003eOval Cold Tub from Spruce Use \u0026amp; Maintenance\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca title=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-hot-tubs-catalogue.pdf?v=1718871728\" rel=\"noreferrer noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-hot-tubs-catalogue.pdf?v=1718871728\" target=\"_blank\"\u003e\u003cspan\u003eViking Industrier Cold Tub Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Viking Industrier","offers":[{"title":"Default Title","offer_id":53507963093324,"sku":null,"price":2299.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/viking-industrier-oval-cold-tub-from-spruce-01_800x800_6c2b2b1c-ce59-4e55-bb1e-6b624e447971.webp?v=1759293216"},{"product_id":"viking-industrier-nordic-ice-bath-spruce-edition-1-2-person","title":"Viking Industrier Nordic Ice Bath Spruce Edition (1 - 2 Person)","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\" data-end=\"338\" data-start=\"287\"\u003eViking Industrier Cold Tub – Spruce Edition\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\" data-end=\"440\" data-start=\"339\"\u003e\u003cstrong data-end=\"440\" data-start=\"343\"\u003ePure Nordic Cold Therapy — Handcrafted Spruce Design for Powerful Recovery \u0026amp; Outdoor Wellness\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-end=\"808\" data-start=\"442\"\u003eExperience the invigorating power of traditional Nordic cold immersion with the Viking Industrier Cold Tub, expertly crafted from premium spruce timber. Designed for athletes, wellness enthusiasts, and outdoor-living lovers, this cold tub delivers a refreshing, full-body plunge that enhances recovery, boosts resilience, and elevates any garden or wellness space.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"858\" data-start=\"815\"\u003eAuthentic Scandinavian Craftsmanship\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1086\" data-start=\"859\"\u003eBuilt from high-quality spruce, this cold tub combines natural beauty with exceptional durability. Its clean Nordic lines and smooth timber finish create a calming, spa-like atmosphere ideal for modern outdoor environments.\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-end=\"1239\" data-start=\"1088\"\u003e\n\u003cli data-end=\"1118\" data-start=\"1088\"\u003eSustainably sourced spruce\u003c\/li\u003e\n\u003cli data-end=\"1161\" data-start=\"1119\"\u003eNaturally insulating wood construction\u003c\/li\u003e\n\u003cli data-end=\"1203\" data-start=\"1162\"\u003eStrong, durable and weather-resistant\u003c\/li\u003e\n\u003cli data-end=\"1239\" data-start=\"1204\"\u003eTimeless Scandinavian aesthetic\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1295\" data-start=\"1246\"\u003eFull-Body Cold Immersion for Peak Recovery\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1401\" data-start=\"1296\"\u003e\u003cstrong\u003eThe Viking Industrier Cold Tub is engineered to provide deep, effective cold-water therapy that supports:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-end=\"1578\" data-start=\"1403\"\u003e\n\u003cli data-end=\"1445\" data-start=\"1403\"\u003eReduced inflammation \u0026amp; muscle soreness\u003c\/li\u003e\n\u003cli data-end=\"1474\" data-start=\"1446\"\u003eFaster athletic recovery\u003c\/li\u003e\n\u003cli data-end=\"1499\" data-start=\"1475\"\u003eImproved circulation\u003c\/li\u003e\n\u003cli data-end=\"1547\" data-start=\"1500\"\u003eIncreased mental clarity \u0026amp; stress reduction\u003c\/li\u003e\n\u003cli data-end=\"1578\" data-start=\"1548\"\u003eEnhanced overall well-being\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1682\" data-start=\"1580\"\u003eSimply fill with cold water, add ice if desired, and immerse for an energising cold-plunge experience.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1724\" data-start=\"1689\"\u003eSimple, No-Electricity Setup\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1779\" data-start=\"1725\"\u003e\u003cstrong\u003eThis cold tub is designed for effortless installation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-end=\"1918\" data-start=\"1781\"\u003e\n\u003cli data-end=\"1821\" data-start=\"1781\"\u003ePlace on a\u003cstrong\u003e \u003c\/strong\u003elevel, stable surface\u003c\/li\u003e\n\u003cli data-end=\"1846\" data-start=\"1822\"\u003eFill with cold water\u003c\/li\u003e\n\u003cli data-end=\"1887\" data-start=\"1847\"\u003eAdd ice according to your preference\u003c\/li\u003e\n\u003cli data-end=\"1918\" data-start=\"1888\"\u003eDrain and refill as needed\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1985\" data-start=\"1920\"\u003eNo electrics, pumps, or plumbing—just pure, natural cold therapy.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-end=\"2061\" data-start=\"1987\"\u003e(Compatible with optional cooling systems if you choose to upgrade later.)\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"2108\" data-start=\"2068\"\u003eIdeal for Outdoor Wellness Spaces\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"2170\" data-start=\"2109\"\u003eIts minimalist spruce design makes it a standout addition to:\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-end=\"2279\" data-start=\"2172\"\u003e\n\u003cli data-end=\"2192\" data-start=\"2172\"\u003eGarden spa areas\u003c\/li\u003e\n\u003cli data-end=\"2211\" data-start=\"2193\"\u003eOutdoor saunas\u003c\/li\u003e\n\u003cli data-end=\"2231\" data-start=\"2212\"\u003eWellness cabins\u003c\/li\u003e\n\u003cli data-end=\"2250\" data-start=\"2232\"\u003eHot tub setups\u003c\/li\u003e\n\u003cli data-end=\"2279\" data-start=\"2251\"\u003eModern landscaped spaces\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-end=\"2368\" data-start=\"2281\"\u003eIt pairs perfectly with contrast therapy routines and Nordic-inspired wellness rituals.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"2403\" data-start=\"2375\"\u003eBuilt for All Seasons\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"2598\" data-start=\"2404\"\u003eDesigned to withstand year-round weather conditions, the spruce structure remains strong and stable with simple periodic wood-oil treatment, ensuring long-lasting performance and natural beauty.\u003c\/p\u003e\n\u003ch5\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 1-2 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTimber: \u003c\/strong\u003eSpruce\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eShape:\u003c\/strong\u003e Round\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDiameter:\u003c\/strong\u003e 1165 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal Height:\u003c\/strong\u003e 1098 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWall Height:\u003c\/strong\u003e 1045 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFloor Thickness:\u003c\/strong\u003e 38 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWall Thickness:\u003c\/strong\u003e 38 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eExternal Dimensions: \u003c\/strong\u003e1460 x 1349 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSize of Assembled Cargo: \u003c\/strong\u003e1400 x 1400 x 1250 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSize of Pallet KIT: \u003c\/strong\u003e1400 x 1200 x 600 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight: \u003c\/strong\u003e150 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty: \u003c\/strong\u003e2 Years (excluding Electrical Equipment)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eViking Industrier Cold Tub (Spruce) - \u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003cspan\u003eHow It Works: From Order to Installation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis step-by-step guide explains exactly what happens from the moment you place your order to the completion of your cold tub installation.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the Viking Industrier Cold Tub (Spruce) and any optional upgrades or accessories.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide your delivery details at checkout, and you’ll receive an order confirmation email outlining your purchase and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSince this is a large, heavy, palletised product, we may request photos or a short video of the access route and placement area to ensure the delivery vehicle can safely reach your property.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnloading is not included in the delivery price.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe tub arrives kerbside, and it is the customer’s responsibility to move the components from where the kerbside pallet is to the installation area.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e2. Order Processing\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, it is passed to the manufacturer for dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach Viking cold tub is crafted from high-quality spruce and undergoes quality checks before shipping.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe product is then securely palletised and prepared for transport directly from the manufacturer to your location.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Arrangement\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen your cold tub is ready, a kerbside delivery date will be scheduled. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eYou will receive notice of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003cspan\u003ePickup of the tub in Lithuania \u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen it has arrived at our freight terminal\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eExpected delivery day.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Preparing for Delivery\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore your cold tub arrives:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure the installation area is level, solid, and ready (e.g., concrete, paving, decking, or another stable base).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access routes to allow safe movement of the tub from the kerbside to the installation area.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlan how you will fill and drain the tub (hose, drainage point, etc.).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview the assembly\/installation guide if any minimal assembly is required.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBecause no electrical connection is required, preparation is straightforward.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e5. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the day of delivery:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe courier will deliver the pallet to the kerbside only.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou are responsible for transporting it to the installation area.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInspect all components immediately.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours to ensure warranty support.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSetting up your Viking cold tub is simple:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMove the tub to your final location.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure it sits on a flat, stable, weight-bearing surface.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFill the tub with cold water using a hose.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAdd ice as desired, or allow the water to chill naturally at its natural cold temperature.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck that the drainage outlet is easily accessible.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eNo specialist trades or electrical work are required.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Final Steps \u0026amp; Aftercare\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAfter installation:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply breathable wood oil to the spruce exterior. This is recommended by the manufacturer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure the tub is positioned securely and level.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFamiliarise yourself with general cleaning and maintenance guidance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProper care helps protect the timber and ensures long product life.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Cold Tub \u0026amp; Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour cold tub is now ready to use. Enjoy the benefits of cold water immersion:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced inflammation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnhanced recovery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eImproved energy and focus\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStrengthened resilience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor support, missing parts, accessories, or assistance with unloading and installation, our team is always here to help.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eThis Cold Tub from Spruce is a non-electrical model, requiring no power supply. If you opt to add a water chiller, ensure access to a 13-amp outdoor socket fitted with a residual current device (RCD) for safety. Always follow local electrical regulations and consult a qualified electrician when integrating powered accessories.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAvailable both assembled and unassembled, the Viking Industrier Cold Tub from Spruce comes with comprehensive instructions, drawings, and maintenance recommendations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery is to kerbside only; the item will be delivered to the nearest safe point at your property’s boundary.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe customer is responsible for providing assistance, manpower, or additional equipment to move the tub from the kerbside drop-off to your desired installation location.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor homes with restricted access or challenging delivery paths, we recommend arranging help in advance to avoid delays.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe can arrange the unloading for an additional fee.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eAssembly\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Viking Industrier Cold Tub is delivered as a kit with detailed assembly instructions. The assembly process is straightforward, allowing you to enjoy your new cold tub quickly.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eMaintenance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRegular maintenance is essential to preserve the beauty and functionality of your cold tub.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFollow these tips:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInspect and impregnate wood every six months to maintain pristine quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUse a mild soapy water solution to clean the benches and interior; avoid harsh chemicals.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRegularly check and tighten stainless steel screws to ensure stability.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep the tub covered when not in use to protect it from the elements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDrain and refill the tub periodically to maintain water quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we are confident in the quality of the Viking Industrier products we offer. Therefore, we provide a 2-year guarantee on all items sold, with the exception of electrical or automatic equipment. Warranty terms for such equipment are determined by the manufacturer and provided separately.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you encounter any technical or functional issues with your Viking Industrier product, please promptly submit a written complaint using our claims form. You can access the form by contacting us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo help us quickly address your issue, please include the following in your claim:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDetailed description of the issue: Clearly describe the problem and specify the affected parts of the product.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTransport damage documentation: For claims related to damage during shipping, attach copies of the signed shipping documents.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePhotographs: Provide clear photos that illustrate the problem.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePreferred solution: Let us know your preference for resolving the issue (repair, replacement, etc.).\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant Notes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis warranty may be voided if assembly instructions provided by Balance Recovery are not followed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAssembly should only be conducted by skilled personnel or those authorised by Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not apply if the product is used for purposes other than its intended use or if our instructions are not followed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBalance Recovery is not responsible for issues arising from natural wear and tear, atmospheric influences, or failure to comply with product care instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your issue falls outside the scope of this warranty, we may still offer repair services at your expense. Rates and terms will be discussed and agreed upon separately.\u003c\/span\u003e \u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Ice Baths\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cmeta charset=\"utf-8\"\u003eWe take pride in delivering high-quality, made-to-order ice baths designed to meet your unique specifications. Because each ice bath is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Ice Baths\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach ice bath is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOur Policy in Detail\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCustomisation Acknowledgement:\u003c\/strong\u003e\u003cspan\u003e By placing an order, you acknowledge that your ice bath is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eDamaged or Faulty Products:\u003c\/strong\u003e If your ice bath arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery. We will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review \u0026amp; Cancellation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your ice bath fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-8f973414-7fff-108e-44d3-16a5d0535857\"\u003eConsumer Contracts Regulations 2013:\u003c\/b\u003e Bespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-cold-tub-from-spruce-user-manual.pdf?v=1718871727\"\u003e\u003cspan\u003eCold Tub from Spruce User Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-cold-tub-from-spruce-assembly-instructions.pdf?v=1718872772\"\u003e\u003cspan\u003eCold Tub from Spruce Assembly Instructions\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-painting-options.pdf?v=1716360507\"\u003e\u003cspan\u003eCold Tub from Spruce Painting Options\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-hot-tub-use-maintenance.pdf?v=1718873017\"\u003e\u003cspan\u003eCold Tub from Spruce Use \u0026amp; Maintenance\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-hot-tubs-catalogue.pdf?v=1718871728\"\u003e\u003cspan\u003eViking Industrier Cold Tub Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Viking Industrier","offers":[{"title":"Default Title","offer_id":53508082499916,"sku":null,"price":2299.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/viking-industrier-cold-tub-from-spruce-01_800x800_1.jpg?v=1759295886"},{"product_id":"sauna-air-nordic-elegance-mini-4-person-outdoor-luxury-sauna","title":"Sauna Air Nordic Elegance Mini 4 Person Outdoor Luxury Sauna","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2\u003eSauna Air Nordic Elegance Mini 4 Person Sauna Overview\u003c\/h2\u003e\n\u003cp\u003eStep into a world of relaxation and rejuvenation with the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eNordic Elegance Spa Mini\u003c\/strong\u003e, a compact yet uncompromising outdoor sauna designed for discerning homeowners who appreciate both beauty and performance. Ideal for private gardens, poolside retreats, or spa-inspired terraces, this stylish sauna brings the authentic Nordic wellness experience to even the most space-conscious settings.\u003c\/p\u003e\n\u003cp\u003eInspired by the simplicity and elegance of Scandinavian design, the Spa Mini is crafted using premium materials and cutting-edge technology to deliver a sauna experience that is as visually striking as it is restorative. Whether you’re looking to unwind after a long day, support your fitness recovery, or simply indulge in the timeless tradition of sauna bathing, the Nordic Elegance Spa Mini is the perfect solution\u003c\/p\u003e\n\u003ch2\u003eWhat's Included?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003ePre-assembled sauna cabin\u003c\/li\u003e\n\u003cli\u003ePainted spruce exterior cladding\u003c\/li\u003e\n\u003cli\u003eDouble tempered glass 6 mm grey + 12 mm spacer + 6 mm clear glass\u003c\/li\u003e\n\u003cli\u003eHexagon Thermo Abachi wall \u0026amp; ceiling\u003c\/li\u003e\n\u003cli\u003eThermo Aspen benches \u0026amp; flooring\u003c\/li\u003e\n\u003cli\u003eDimmable RGB LED lighting - 3 LEDs\u003c\/li\u003e\n\u003cli\u003eDimmable RGB LED Back Wall\u003c\/li\u003e\n\u003cli\u003eSaunum Experience\/Primary 9kW heater\u003c\/li\u003e\n\u003cli\u003eSaunum Leil control unit\u003c\/li\u003e\n\u003cli\u003eNatural ventilation system\u003c\/li\u003e\n\u003cli\u003eFloor drainage system\u003c\/li\u003e\n\u003cli\u003eImpregnated wooden base beams\u003c\/li\u003e\n\u003cli\u003eEtna Black Door\u003c\/li\u003e\n\u003cli\u003eMineral and rock wool, EPS Insulation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eDesign That Speaks of Sophistication\u003c\/h2\u003e\n\u003cp\u003eFrom the outside, the Spa Mini makes a bold yet tasteful statement. Its sleek cube-shaped structure is finished in\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003epainted spruce cladding\u003c\/strong\u003e—available in\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003edark grey as standard\u003c\/strong\u003e, with custom colour options to suit your outdoor space. The striking\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003efull-length glass façade\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eoffers an unobstructed view, blending seamlessly with contemporary garden or poolside architecture.\u003c\/p\u003e\n\u003cp\u003eThe\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003edouble-glazed, insulated glass\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ecombines a tinted grey pane with clear glass, ensuring privacy while maintaining an open, airy feel. Robust construction materials and weather-resistant finishes guarantee lasting beauty and performance in any climate.\u003c\/p\u003e\n\u003ch2\u003eA Warm, Inviting Interior Like No Other\u003c\/h2\u003e\n\u003cp\u003eStep inside and you’ll immediately notice the difference. The\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003ehexagon-patterned Thermo Abachi wall and ceiling tiles\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ecreate a visually stunning backdrop, while the smooth\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eThermo Aspen benches and flooring\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eoffer ergonomic comfort and durability. Every detail is designed to provide an elevated spa-like experience, enhanced by\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003edimmable RGB LED lighting\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ethat allows you to customise the ambience to your mood.\u003c\/p\u003e\n\u003cp\u003eWhether you prefer soft, soothing illumination or dynamic colour effects, the integrated\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eLED strips behind the backrest and under the upper bench\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ehelp create the perfect sanctuary for relaxation.\u003c\/p\u003e\n\u003ch2\u003ePowerful, Customisable Heating Options\u003c\/h2\u003e\n\u003cp\u003eAt the heart of the Spa Mini is the cutting-edge\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eSaunum Experience\/Primary 9kW heater\u003c\/strong\u003e, designed to evenly distribute heat and enrich the air with negative ions for a gentler, more comfortable sauna session. Paired with the intuitive\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eSaunum Leil control unit\u003c\/strong\u003e, this system allows you to adjust temperature, humidity, and fan speed with ease.\u003c\/p\u003e\n\u003cp\u003eThe\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eNordic Elegance Spa Mini\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ecan be tailored to suit your personal style and wellness preferences through a wide range of customisation options. For the exterior, you can choose from\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eThermo pine or spruce cladding\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eand select your preferred\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003ecolour finish\u003c\/strong\u003e, including black, white, or a custom shade to complement your outdoor space. Various\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eglass options\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eare available, including clear, bronze, or mirror finishes to enhance privacy or design aesthetics. The interior can also be personalised, with the option to remove the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eRGB LED lighting\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eor the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eLED strips behind the backrest and under the bench\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003efor a more traditional look. You can select alternative\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003ebench and wall materials\u003c\/strong\u003e, such as\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eThermo Aspen, Aspen, or Alder boards\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003einstead of the signature EmotionWood tiles.\u003c\/p\u003e\n\u003ch5\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Dimensions \u0026amp; Capacity\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"146\"\u003e \u003ccol width=\"247\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeight\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.40 m\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWidth\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.18 m (including roof overhang)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLength \/ Depth\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.43 m (including roof overhang)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSeating Capacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4–5 Persons\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWeight\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. 1700 kg\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Installation: Plug-and-Play System\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA streamlined solution designed for a fast, effortless transition from delivery to first use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePre-Assembled:\u003c\/strong\u003e\u003cspan\u003e Delivered fully built and ready for immediate positioning.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSimple Connection:\u003c\/strong\u003e\u003cspan\u003e Connects directly to a standard domestic power outlet.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-fca691a6-7fff-a972-6c64-43fa7f8f576c\"\u003eNon-Invasive: No on-site construction or specialist electrical hardwiring required.\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Heating \u0026amp; Climate Control\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEngineered for rapid heat-up times, consistent thermal distribution, and an authentic sauna environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHeater:\u003c\/strong\u003e\u003cspan\u003e Saunum Primary\/Experience 9 kW electric heater (Standard).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eControl Unit:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eSaunum LEIL (Digital Interface).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eStone Capacity:\u003c\/strong\u003e\u003cspan\u003e 90 kg for high thermal mass and superior steam (\u003c\/span\u003e\u003cspan\u003eleil\u003c\/span\u003e\u003cspan\u003e) quality.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Exterior Engineering \u0026amp; Finish\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eThermowood Cladding\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUtilising a high-performance, heat-treated timber specifically curated for the British climate:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStability:\u003c\/strong\u003e\u003cspan\u003e 40–50% improved dimensional stability with minimal swelling or warping.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eResilience:\u003c\/strong\u003e\u003cspan\u003e 50–90% reduction in moisture absorption compared to untreated wood.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSustainability:\u003c\/strong\u003e\u003cspan\u003e 100% chemical-free treatment (heat and steam only).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLongevity:\u003c\/strong\u003e\u003cspan\u003e Durability Class 1–2, ensuring a lifespan comparable to premium hardwoods.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eFacade Protection\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eColour:\u003c\/strong\u003e\u003cspan\u003e Dark Grey.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCoating:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eStoColor® Dryonic®\u003c\/span\u003e\u003cspan\u003e facade system. A premium, biomimetic, weather-resistant finish engineered for maximum durability in demanding coastal or high-moisture environments.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e5. Interior Design: The EmotionWood System\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMoving beyond static cladding, this model features a modular, design-led interior.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMaterial:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eHexagon Thermo Abachi panels.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eVersatility:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOver 50 interchangeable textures, tones, and patterns available.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eBespoke Feel:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAllows for a personalised architectural aesthetic that can be reconfigured or updated over time.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e6. Glazing \u0026amp; Access\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHigh-Performance Glass\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMain Glazing:\u003c\/strong\u003e\u003cspan\u003e 1963 × 2140 mm.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConstruction:\u003c\/strong\u003e\u003cspan\u003e Double-tempered safety glass (6 mm Grey Tint + 12 mm Spacer + 6 mm Clear).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eBenefits:\u003c\/strong\u003e\u003cspan\u003e 50% reduction in heat loss, enhanced acoustic insulation, and significantly reduced external condensation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDoors \u0026amp; Ironmongery\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eExternal Door:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEtna Black (8×21) with double-tempered glazing.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHandles:\u003c\/strong\u003e\u003cspan\u003e Hand-crafted from solid Alder wood for low thermal conductivity.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e7. Energy Efficiency \u0026amp; Structural Integrity\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"128\"\u003e \u003ccol width=\"445\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLayer\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMaterial \/ Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInsulation\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHigh-density Mineral Wool, Rock Wool, and EPS\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eVapour Barrier\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eReinforced Aluminium Foil\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWind Barrier\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBreathable, high-performance windproof membrane\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRoofing\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBitumen honeycomb coating for flat-surface weatherproofing\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEfficiency Note:\u003c\/strong\u003e\u003cspan\u003e The compact volume combined with advanced insulation ensures rapid temperature attainment and lower operating costs per session.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e8. Integrated Lighting \u0026amp; Ventilation\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eAmbiance Control\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA heat-resistant RGB LED system (30,000–40,000 hour lifespan) provides total atmospheric control via a dedicated remote dimmer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eZones:\u003c\/strong\u003e\u003cspan\u003e 2 LEDs behind the backrest, 1 LED beneath the upper bench, and external terrace mood lighting.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eAirflow\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSystem:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eNatural convection ventilation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOutlets:\u003c\/strong\u003e\u003cspan\u003e 3 strategically positioned openings to ensure a fresh, oxygen-rich environment without compromising heat retention.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSauna Air Nordic Elegance Mini 4 Person Outdoor Luxury Sauna\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works \u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Sauna Air Nordic Elegance Spa Mini is a compact, fully pre-assembled luxury outdoor sauna, designed to deliver a high-performance Finnish sauna experience with a smaller footprint. From consultation to your first sauna session, every stage is carefully managed to ensure a seamless, high-end experience tailored for up to 4 adults.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Initial Consultation \u0026amp; Outdoor Planning \u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a personalised consultation focused on outdoor placement.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe discuss:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eGarden, terrace, or courtyard location (ideal for smaller urban spaces)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAccess routes for delivery and lifting (crucial for the Mini's 1500kg+ weight)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDistance from power supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePrivacy, orientation, and views through the panoramic glass\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLocal planning considerations (where applicable)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIntended usage (private relaxation or recovery). This ensures the Sauna Air Mini integrates beautifully into your outdoor space while meeting practical and technical requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Customisation \u0026amp; Design Specification\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce the location is confirmed, your sauna is tailored to suit both your environment and aesthetic. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCustomisation options include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eExterior cladding in painted spruce (Dark Grey as standard, custom colours available)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePremium interior wood selection (Hexagon Thermo Abachi walls and Thermo Aspen seating)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePanoramic double-tempered glass configuration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eErgonomic bench layout designed for 4 people\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAdvanced heating (Saunum Experience\/Primary 9kW system)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIntegrated dimmable RGB ambient lighting. Every Sauna Air Mini is designed to feel bespoke, providing architectural presence even in a compact form.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Order Confirmation \u0026amp; Handcrafted Production\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAfter approval, your sauna enters production in Finland.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat happens:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna is handcrafted using premium, weather-resistant materials (CLT panels and multi-layer insulation)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFully assembled in the factory as a complete, turnkey unit\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll internal systems, including the Saunum air-blending heater and lighting, are installed and tested\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eQuality checks ensure the sauna arrives ready for immediate use. The result is a structurally superior outdoor sauna, not a flat-pack or modular kit.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery Planning \u0026amp; Outdoor Logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause the Sauna Air Mini arrives fully assembled and weighs approximately 1500kg, delivery planning is essential.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery planning includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCoordinating a suitable delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirming access for large delivery vehicles\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlanning lifting equipment (typically a HIAB or crane for garden placement)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIdentifying the final placement position, the sauna is delivered to the closest safe access point and lifted directly onto its prepared base.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Outdoor Site Preparation (Before Delivery)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, your outdoor site must be fully prepared.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEssential requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA solid, level base (concrete slab, reinforced paving, or engineered deck)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUse of water-resistant material (like bitumen strips) between the base frame and the ground\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdequate drainage to prevent standing water (integrated floor drain included)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access from the road to the placement point with no overhead obstructions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical supply routed and ready for connection. Correct site preparation ensures the long-term performance of the mineral wool and EPS insulation system.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation — Outdoor Plug-and-Play Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe key advantage of the Sauna Air Mini is its \"plug-and-play\" design, allowing for rapid setup once on site.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation process:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSauna positioned and levelled on the prepared base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWeather-resistant electrical connection completed by a qualified electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSaunum Leil control unit and air-blending systems tested\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eVerification of the natural ventilation (3-vent system). There is no on-site construction, ensuring minimal disruption to your garden or outdoor space.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Electrical Supply for Outdoor Use \u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOutdoor saunas require professional electrical planning. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey electrical considerations:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDedicated power supply sized for the 9kW Saunum heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eArmoured outdoor-rated cabling (typically 6.0 mm² or higher, depending on run length)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRCD protection and correct fuse ratings (typically ~40 Amps)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWeatherproof isolation switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll work carried out by a qualified electrician. This ensures safe, compliant operation in year-round British weather conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Commissioning \u0026amp; Final Handover \u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce installed, the sauna is commissioned. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHeater and Saunum air-blending system testing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRGB LED lighting and dimming checks\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eVentilation performance review\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuidance on using the Saunum Leil control unit (including Wi-Fi\/Mobile options)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSafety and maintenance briefing: You are now ready to use your luxury mini-spa with confidence.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Your First Outdoor Sauna Session\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith everything complete, you can enjoy your first session.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to expect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eExceptional \"Löyly\" (steam) thanks to the Saunum air-blending system\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEven heat distribution from floor to ceiling (no cold feet)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eImmersive views through the full-height glass façade\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA deeper, more comfortable breathing experience. The combination of high-end Finnish engineering and compact design creates a truly restorative sanctuary.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Ongoing Support \u0026amp; Outdoor Care\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBalance Recovery provides long-term support to ensure lasting performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSupport includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTwo-year warranty on structural and electrical components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdvice on exterior spruce cladding care\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHeater maintenance and stone replacement guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTechnical assistance for the control system. With proper care, your Sauna Air Nordic Elegance Mini is designed to provide a premium wellness experience for many years.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Saunum Experience\/Primary is a unique heater with an integrated sauna climate device, designed to deliver an enhanced sauna experience in apartments and private homes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe large stone volume and patented air mixing system ensure exceptional steam that is soft, long-lasting, and evenly distributed throughout the sauna \u0026amp; Himalayan salt balls (included as standard) are placed in the airflow path, and when heated, they release negative salt ions into the air. These ions are believed to support respiratory health, improve skin condition, and enhance overall well-being, adding a healing dimension to every sauna session.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Saunum Experience\/Primary offers at least five different sauna solutions, transforming your sauna into a relaxing home spa. Thanks to its compact dimensions and timeless design, it fits beautifully into any sauna space.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeating preferences can be customised too, with choices like the Narvi Velvet Electric 9kW heater, Narvi Velvet 20 wood-burning stove, or the Saunum Spa Session 9kW for an enhanced sauna experience. Additional upgrades include control units, chimney sets, and specialised air circulation systems. To explore these customisations and create your perfect Spa Mini, please call us or email \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to help you design your dream sauna.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician prior to any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example:\u003c\/span\u003e\u003cspan\u003e a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power Current Draw Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment. Strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Planning \u0026amp; Outdoor Logistics\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSauna Air units are delivered fully built and are heavy. To ensure a safe and successful placement, comprehensive delivery planning is essential.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery logistics include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eScheduling:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCoordinating a suitable delivery date that aligns with your site readiness.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAccess Verification:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConfirming clear, unobstructed access for large delivery vehicles from the main road to your property.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLifting Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePlanning for specialised lifting equipment—typically an HIAB truck or a mobile crane—required for garden or backyard placements.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFinal Placement:\u003c\/strong\u003e\u003cspan\u003e The delivery team will safely transport the sauna to the closest accessible point and lift it directly onto your pre-prepared base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Outdoor Site Preparation (Pre-Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour outdoor site must be fully prepared before the delivery vehicle arrives. Proper site preparation guarantees the structural integrity and long-term performance of the sauna's insulation and timber base.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEssential base requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSolid \u0026amp; Level Foundation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA robust, perfectly level base is required (e.g., a poured concrete slab, reinforced heavy-duty paving, or a structurally engineered deck).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMoisture Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe use of water-resistant materials (such as bitumen strips) between the sauna's base frame and the ground to prevent moisture ingress.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAdequate Drainage:\u003c\/strong\u003e\u003cspan\u003e A run-off plan or soakaway to prevent standing water around the base, complementing the sauna's integrated floor drain.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eClearance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eClear, unobstructed space around the final placement point, with no low-hanging branches or overhead cables.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eUtility Routing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eElectrical supply cables must be routed to the site and ready for final connection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation \u0026amp; \"Plug-and-Play\" Setup\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA key advantage of the fully assembled Sauna Air range is the minimal on-site construction required, ensuring virtually no disruption to your garden or outdoor space.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe setup process involves:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePositioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCarefully lowering, positioning, and levelling the sauna on your prepared base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eElectrical Connection:\u003c\/strong\u003e\u003cspan\u003e A qualified electrician will complete the weather-resistant electrical connections.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSystem Integration:\u003c\/strong\u003e\u003cspan\u003e Connecting and testing the control unit and specialised air-blending systems.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eVentilation Check:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eVerifying the natural multi-vent airflow system to ensure optimal climate balance inside the cabin.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOutdoor saunas are high-load appliances that require professional electrical planning. \u003c\/span\u003e\u003cspan\u003eAll electrical work is the customer's responsibility and must be carried out by a certified electrician\u003c\/span\u003e\u003cspan\u003e to ensure safe, compliant operation in year-round weather conditions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey electrical considerations:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDedicated Power Supply:\u003c\/strong\u003e\u003cspan\u003e A dedicated circuit sized specifically for your chosen heater model's kW output.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eArmoured Cabling:\u003c\/strong\u003e\u003cspan\u003e Steel Wire Armoured (SWA) outdoor-rated cabling must be used for the run from your main consumer unit to the sauna.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSafety Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe circuit must feature appropriate RCD protection and correctly rated fuses.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eIsolation:\u003c\/strong\u003e\u003cspan\u003e A weatherproof rotary isolation switch must be installed near the sauna for safe maintenance and emergency shut-off.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e5. Commissioning \u0026amp; Final Handover\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce the unit is placed and the electrical connections are live, the final commissioning phase begins to ensure everything operates flawlessly.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCommissioning includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHeater \u0026amp; Air-Blending Test:\u003c\/strong\u003e\u003cspan\u003e Running the heater and climate-balancing systems to verify temperature and airflow.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLighting Checks:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTesting the integrated LED lighting, including dimming functions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eControl Unit Walkthrough:\u003c\/strong\u003e\u003cspan\u003e Guiding how to use your digital control unit (including Wi-Fi or mobile app integration, if applicable).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSafety \u0026amp; Maintenance Briefing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA quick overview of best practices for keeping your sauna in pristine condition.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce these checks are complete, you are ready to use your luxury outdoor spa with complete confidence!\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSauna Air Saunas come with a 2-year manufacturer’s warranty, ensuring peace of mind and long-lasting quality. This warranty covers defects in materials and workmanship under normal residential use, starting from the date of delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCovered under the warranty are the structural CLT (Cross Laminated Timber) panels, Thermoalder benches and seating, as well as all factory-installed systems and components. This includes the heater, ventilation system, and all electrical systems with dimmable LED lighting.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease note, the warranty does not cover issues arising from improper installation, normal wear and tear (such as minor wood warping or discolouration), neglect, misuse, poor maintenance, or damage caused by environmental factors like storms or excessive snow. It also excludes unauthorised modifications or the addition of third-party products after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eShould a fault occur, all warranty claims must be submitted directly to Balance Recovery within 30 days of the issue being discovered. Claims must include a detailed description and clear photographs of the defect. Any repair work must be carried out either by Sauna Air or an authorised service partner unless agreed otherwise in writing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor the first 12 months following delivery, all repair, replacement, shipping, and labour costs are fully covered. From months 13 to 24, replacement parts are provided free of charge; however, shipping and labour costs may apply.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty is non-transferable and applies only to the original purchaser at the original installation address. Sauna Air liability under this warranty is limited to the original purchase price of the sauna and does not extend to any indirect or consequential damages.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/2026_Emotion_Wood_Catalogue.pdf?v=1774602297\"\u003e\u003cspan\u003e2026 Emotion Wood Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Emotion_Wood_Portfolio_Presentation_2026.pdf?v=1774602295\"\u003e\u003cspan\u003eEmotion Wood Portfolio Presentation 2026\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Sauna Air","offers":[{"title":"Default Title","offer_id":53508111630668,"sku":null,"price":26999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/6_fe164267-5483-49e5-8fdc-d4264b60cac4.png?v=1759748502"},{"product_id":"br-traditional-thermowood-barrel-sauna-2-3-person-complete-kit","title":"BR Traditional Thermowood Barrel Sauna 2-3 Person Complete Kit","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"279\" data-start=\"212\"\u003eBR Traditional Thermowood Barrel Sauna 2-3 Person Complete Kit\u003c\/h2\u003e\n\u003cp data-end=\"369\" data-start=\"280\"\u003e\u003cstrong data-end=\"369\" data-start=\"280\"\u003eA Compact Luxury Retreat – Scandinavian Craftsmanship for 2–3 Person Outdoor Wellness\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"805\" data-start=\"371\"\u003eThe BR Traditional Thermowood Barrel Sauna 2-3 Person Complete Kit is a beautifully engineered traditional outdoor sauna designed for those who want premium wellness in a compact, stylish form. As the refined successor to the popular BR Cube design, this 2–3 person model combines timeless aesthetics with exceptional durability, handcrafted from high-quality Thermowood for superior longevity, insulation, and weather resistance.\u003c\/p\u003e\n\u003cp data-end=\"1204\" data-start=\"807\"\u003eIts elegant, rounded barrel shape is not only visually striking—it also enhances heat circulation, maximising warmth and efficiency. A full-length tempered glass door invites you into a peaceful, light-filled refuge, while the robust 42 mm and 28 mm wall construction, paired with a durable black Katepal roof, ensures consistent heat retention and year-round protection from the elements.\u003c\/p\u003e\n\u003cp data-end=\"1376\" data-start=\"1206\"\u003eInside, the thoughtfully designed L-shaped benches offer ergonomic support, providing both upright and reclining comfort for a relaxing, restorative sauna experience.\u003c\/p\u003e\n\u003ch2 data-end=\"1421\" data-start=\"1383\"\u003eTailored to Your Wellness Lifestyle\u003c\/h2\u003e\n\u003cp data-end=\"1561\" data-start=\"1423\"\u003eThe BR Traditional Thermowood Barrel Sauna 2-3 Person Complete Kit can be customised to suit your preferences, with options including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"1602\" data-start=\"1565\"\u003eMultiple traditional heater choices\u003c\/li\u003e\n\u003cli data-end=\"1627\" data-start=\"1605\"\u003eGlass front upgrades\u003c\/li\u003e\n\u003cli data-end=\"1660\" data-start=\"1630\"\u003eAmbient LED lighting systems\u003c\/li\u003e\n\u003cli data-end=\"1724\" data-start=\"1663\"\u003eOptional accessories such as buckets, ladles, and headrests\u003c\/li\u003e\n\u003cli data-end=\"1780\" data-start=\"1727\"\u003eSelf-assembly flat-pack or fully assembled delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"1889\" data-start=\"1782\"\u003eEvery feature is designed to elevate your sauna ritual while blending effortlessly with your outdoor space.\u003c\/p\u003e\n\u003ch2 data-end=\"1933\" data-start=\"1896\"\u003eA Stylish Statement for Any Garden\u003c\/h2\u003e\n\u003cp data-end=\"2277\" data-start=\"1935\"\u003eCompact yet luxurious, the BR Traditional Thermowood Barrel Sauna 2-3 Person Complete Kit brings Scandinavian charm, exceptional craftsmanship, and premium performance to your home. Whether you’re enhancing your wellness routine or adding a standout feature to your garden, this sauna delivers both beauty and function in perfect harmony.\u003c\/p\u003e\n\u003ch2\u003eWhat Is Included?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e1 x Balance Recovery Barrel 2 - 3 Person Sauna (Unassembled - Worth £3,899)\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e1 × Harvia Vega 6kW Electric Heater \u0026amp; Sauna Stones (Valued at £499)\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e1 × Sauna Bucket, Ladle \u0026amp; Thermometer Set (Valued at £149)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e2 × Ergonomic Sauna Headrests (Valued at £149)\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003eFREE Unloading \u0026amp; Kerbside Delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSauna Shell Material:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThermowood\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSauna Bench Material:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAlder Wood\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDoor:\u003c\/strong\u003e\u003cspan\u003e Tempered Glass\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003cspan\u003e 600 kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFront and Back Wall Thickness:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e28 mm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSide Wall Thickness:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e42 mm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eRoofing:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eKatepal black\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eBenches:\u003c\/strong\u003e L-Shaped\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInternal Dimensions (H x W x D):\u003c\/strong\u003e 196 cm x 196 cm x 140 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eInternal Volume:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e4.2m³\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eExternal Dimensions (H x W x D):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e215 cm x 205 cm x 160 cm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFlat Pack Dimensions (H x W x D):\u003c\/strong\u003e\u003cspan\u003e 90 cm x 117 cm x 200 cm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eBalance Recovery 2-3 Person Outdoor Barrel Sauna (Complete Kit)\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChoose the Balance Recovery 2 - 3 Person Outdoor Barrel Sauna, supplied as a complete sauna kit, including the heater and essential accessories.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou may also select an optional front glass wall and the Dimmable LED Lights upgrade.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eComplete your order through our website.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou will receive a confirmation email immediately with your order details, the estimated delivery time (typically 6-8 weeks), and any potential next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTo help ensure a smooth delivery, you are very welcome to send us a detailed video of your property and the surrounding area where the sauna will be delivered. This allows us to check access for the delivery vehicle and unloading equipment, helping avoid any unexpected issues on delivery day. The delivery is kerbside delivery only.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Manufacturing\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, production is scheduled.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Balance Recovery 2 - 3 Person Outdoor Barrel Sauna is handcrafted from premium Thermowood, selected for its durability, moisture and heat resistance, and excellent thermal performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe sauna is supplied as a complete flat-pack kit, including:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSauna cabin components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBenches and fittings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e6 kW Harvia sauna heater and stones\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2x Headrests\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1x Bucket, Ladle, and Thermometer \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components are carefully manufactured, inspected, and packed for dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation – FREE Kerbside Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen your sauna is ready, we arrange FREE last-mile kerbside delivery, including unloading.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat this means:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna is delivered on a pallet to the nearest safe kerbside location at your property\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe delivery team will unload the pallet from the vehicle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery is pre-scheduled, and you will be notified of the estimated date and time in advance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003ePlease note:\u003c\/span\u003e\u003cspan\u003e kerbside delivery does not include moving components beyond the kerbside or positioning the sauna on its base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure the installation site is ready:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA level, solid foundation capable of supporting approximately 600 kg (empty) plus occupants (approximately 1000 kg) is a must.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTo avoid potential issues, it is recommended not to place the base on a slope or in an area prone to water pooling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access from the kerbside drop-off point to the installation area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical preparation, please consult with your electrician in advance:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAs the heater is included in your sauna kit, customers are strongly advised to consult a qualified electrician in advance to assess and prepare the electrical supply. It is advised that your electrician has experience dealing with wiring sauna heaters or experience with sauna builds.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTypically, this will include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA dedicated single-phase electrical supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitably rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll heater specifications and wiring instructions are supplied with your sauna kit.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery Day \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna will arrive palletised\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe delivery team will unload the pallet at the kerbside\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou are responsible for moving the components from the kerbside to the installation area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOnce unpacked:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all components carefully\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours to maintain warranty eligibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou may choose self-assembly or professional installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation Service (Recommended):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe offer a nationwide sauna installation service for the Balance Recovery 2 - 3 Person Outdoor Barrel Sauna at a fixed price of: £1,299 + VAT\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur Installation team will arrive on the same day as your Balance Recovery 2 - 3 Person Outdoor Barrel Sauna (Complete Kit) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProfessionally installed saunas include a 2-year warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe Build will be completed in one day; this will be invoiced separately, closer to the day of installation\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCoverage includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation anywhere in mainland UK (England)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAdditional charges apply for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChannel Islands\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIreland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertain parts of Scotland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWales\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsle of Wight\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuernsey\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your location falls into one of the above areas, installation is still available but will be quoted separately based on travel and logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur professional installation service includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, a detailed assembly manual is provided. Assembly is suitable for competent carpenters and typically takes 1–2 days, depending on experience and assistance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelf-assembled saunas include a 1-year warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical connection:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMust be carried out by a qualified electrician, ideally with sauna wiring experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUse a correctly rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll wiring must comply with UK electrical regulations (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA standard 6 kW heater at 230 V single-phase draws approximately 15 amps\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAlways provide the electrician with the heater manufacturer’s wiring instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce the sauna is assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply an appropriate breathable oil-based sauna wood treatment to all interior and exterior timber surfaces (mandatory for warranty validation)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck that the sauna is level and that doors, vents, and fittings operate smoothly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter electrical work is complete, perform a first warm-up test — the sauna should reach operating temperature efficiently (around 80 °C)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure all electrical safety checks and certifications are complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Balance Recovery 2 - 3 Person Outdoor Barrel Sauna (Complete Kit) is now ready to enjoy!\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eExperience:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTraditional dry sauna heat\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompact 2-3 person design\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDurable Thermowood construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncluded heater and essential accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOptional front glass wall upgrade\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant notes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelf-assembled saunas include a 1-year warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUncertified or improper electrical work may void the warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged items must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis is a made-to-order sauna; once production has commenced, it is non-refundable. Please read our \u003ca href=\"https:\/\/balancerecovery.co.uk\/policies\/refund-policy\"\u003ereturn and refund policy\u003c\/a\u003e for more information.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eOur support team is always available to assist with advice, replacement parts, and aftercare guidance.\u003c\/span\u003e\u003cstrong\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1. Delivery – FREE Kerbside Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe BR Traditional Thermowood Barrel Sauna 2–3 Person includes FREE kerbside delivery with unloading as standard.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat this includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery of your sauna on a pallet to the nearest safe kerbside point at your property\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnloading of the pallet from the delivery vehicle by the delivery team\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery scheduled in advance with a confirmed date and time\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ekerbside delivery does not include moving components beyond the kerbside, through your property, or positioning the sauna on its base.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo help ensure a smooth delivery, you are welcome to send a detailed video or photos of your property and access routes in advance. This allows us to confirm vehicle access and unloading arrangements ahead of delivery day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2. Installation Options\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe BR Traditional Thermowood Barrel Sauna 2–3 Person is supplied as a complete flat-pack kit, including the heater and essential accessories. You can choose between self-assembly and professional installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e3. Professional Installation Service\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe offer a nationwide installation service for this sauna at a fixed price of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e£1,499 + VAT\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCoverage:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMainland UK (England)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAdditional charges apply for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChannel Islands\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIreland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertain parts of Scotland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWales\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsle of Wight\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuernsey\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your location falls into one of these areas, installation is still available but will be quoted separately based on travel and logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur installation service includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull on-site assembly of the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation of all internal components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal structural checks\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHandover once the sauna is ready for electrical connection\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eelectrical connection must be completed by a qualified electrician and is not included in the installation price.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e4. Self-Assembly\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, a detailed assembly manual is included.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to expect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSuitable for competent DIY installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTypical assembly time: 1–3 days with two people\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components supplied in clearly labelled sections\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e5. Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe sauna heater is included as part of the complete kit. Customers are strongly advised to consult a qualified electrician before installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTypical requirements include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA dedicated electrical supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitably rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompliance with UK electrical regulations (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll heater specifications and wiring instructions are provided with your sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e6. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA level, solid base must be prepared before delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged items must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eImproper or uncertified electrical installations may void the warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician before any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example: a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power Current Draw Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size (Single-Phase)\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment. Strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003eHeater Selection – Harvia Vega BC60 (6 kW)\u003cb\u003e\u003c\/b\u003e\n\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Harvia Vega BC60 6 kW is an ideal and well-matched choice. It offers reliable performance while remaining energy-efficient for this sauna's size.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith a heating range suitable for 5–8 m³, the BC60 is perfectly sized for the BR sauna, delivering consistent heat without unnecessary power consumption. It provides straightforward, dependable sauna heating without WiFi or advanced digital controls—making it a cost-effective and robust option.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeaters with higher kW ratings will heat a sauna more quickly but also consume more energy. For the BR’s 5.5 m³ volume, the 6 kW BC60 strikes an excellent balance between heat-up time and efficiency.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend consulting a qualified electrician before your sauna arrives to ensure the electrical supply, cable sizing, and isolator meet requirements.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Harvia Vega BC60 heaters are supplied with stones included.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSauna Warranty Terms – Balance Recovery\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we take pride in the quality and craftsmanship of all our saunas. To give you complete confidence in your purchase, we offer a 2-year warranty when the sauna is installed by a professional or an approved installer. For customers who choose to self-assemble, a 1-year warranty applies.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo maintain product longevity and ensure the warranty remains valid, please follow the guidance below.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1. Finishing Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled wooden saunas must be treated both internally and externally with a suitable breathable wood oil immediately after installation. This is essential to validate the warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2. Missing or Defective Components\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf any components are missing or damaged upon delivery or during assembly, please take clear photographs and contact us immediately at contact@balancerecovery.co.uk.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMissing parts must be reported within 24 hours of receiving the product. Claims submitted after this timeframe will not qualify for free replacement, though parts can still be supplied at an additional cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e3. Foundation Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe sauna must be installed on a level, properly prepared base to ensure correct alignment of doors, windows, and structural elements.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e4. Warranty Terms\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty is valid for 2 years from handover for professionally installed saunas, and 1 year for self-assembled units, provided all instructions and finishing requirements are followed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty covers manufacturing faults, construction defects, and missing components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReplacement or repair of parts does not extend the original warranty period.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClaims must include photographic evidence and full details, sent to contact@balancerecovery.co.uk within the required timeframe.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBalance Recovery reserves the right to request additional inspection or involve independent experts if necessary.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e5. Warranty Exclusions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe following are not covered under the warranty:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage caused by incorrect self-assembly or failure to follow installation instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProducts stored outdoors in flatpack form and exposed to the elements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTransport damage, which must be reported to the courier immediately.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIssues arising from an uneven or unsuitable foundation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFailure to finish the wood inside and out after assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eNatural wood characteristics, including knots, resin pockets, tone variations, expansion, contraction, or minor cracking.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBreakage or damage to glass components and condensation on glass.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLoss, damage, or defects caused by theft, vandalism, or extreme weather conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e6. Warranty Invalidation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty will be void if:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe buyer fails to inspect the product’s contents and condition before assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMissing parts are not reported within 24 hours of delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFaulty or incorrect components are installed despite being identifiable before assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIncorrect details are provided, or proof of purchase cannot be supplied.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHeater Manuals:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Harvia_Vega_Installation_Manual.pdf?v=1718889021\"\u003e\u003cspan\u003eHarvia Vega BC60\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-16f66094-7fff-a56e-e2ab-f7f9b8449ff2\"\u003eHarvia Vega BC60 Wiring Manuals:\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Vega_BC45-BC90E_safety.pdf?v=1774866540\"\u003e\u003cspan\u003eHarvia Vega BC45 BC90E Safety\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Vega_BC45-BC90E_electric.pdf?v=1774866541\"\u003e\u003cspan\u003eHarvia Vega BC45 BC90E Electric\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation Instructions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Camilla_Barell_Installation_Manual.pdf?v=1732542554\"\u003e\u003cspan\u003eBR Barrel 2 - 3 Person Installation Instructions\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Balance Recovery","offers":[{"title":"Default Title","offer_id":53508130439500,"sku":null,"price":4299.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/camilla-barrel-sauna-2-3-person-656298.jpg?v=1759514797"},{"product_id":"br-5-6-person-traditional-thermowood-outdoor-sauna-complete-kit","title":"BR 5-6 Person Traditional Thermowood Outdoor Sauna Complete Kit","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"296\" data-start=\"243\"\u003eBR 5–6 Person Traditional Thermowood Outdoor Sauna\u003c\/h2\u003e\n\u003cp data-end=\"382\" data-start=\"298\"\u003e\u003cstrong data-end=\"382\" data-start=\"298\"\u003eA Spacious, Handcrafted Thermowood Sauna Designed for 5–6 Person Luxury Wellness\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"785\" data-start=\"384\"\u003eThe BR 5–6 Person Traditional Thermowood Outdoor Sauna is an expertly handcrafted wellness retreat, designed for those who desire a truly spacious and premium sauna experience at home. Built in Estonia—the heart of authentic sauna craftsmanship—this stunning outdoor sauna is made from high-quality Thermowood, offering exceptional durability, superior insulation, and timeless Scandinavian style.\u003c\/p\u003e\n\u003cp data-end=\"1070\" data-start=\"787\"\u003eWith comfortable seating for 5–6 people, the BR 5–6 Person Traditional Thermowood Outdoor Sauna is perfect for families, wellness enthusiasts, or anyone looking to elevate their garden with a luxury outdoor feature that blends relaxation, tradition, and superior performance.\u003c\/p\u003e\n\u003ch2 data-end=\"1111\" data-start=\"1077\"\u003ePremium Thermowood Construction\u003c\/h2\u003e\n\u003cp data-end=\"1238\" data-start=\"1113\"\u003eCrafted from ethically sourced, heat-treated Thermowood, the BR 5–6 Person Traditional Thermowood Outdoor Sauna delivers:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"1274\" data-start=\"1242\"\u003eOutstanding weather resistance\u003c\/li\u003e\n\u003cli data-end=\"1306\" data-start=\"1277\"\u003eReduced moisture absorption\u003c\/li\u003e\n\u003cli data-end=\"1343\" data-start=\"1309\"\u003eExceptional structural longevity\u003c\/li\u003e\n\u003cli data-end=\"1398\" data-start=\"1346\"\u003eA rich, natural aesthetic that enhances any garden\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"1496\" data-start=\"1400\"\u003eThis enhanced timber ensures your sauna remains stable, beautiful, and inviting year after year.\u003c\/p\u003e\n\u003ch2 data-end=\"1557\" data-start=\"1503\"\u003eDesigned for Deep, Authentic Traditional Sauna Heat\u003c\/h2\u003e\n\u003cp data-end=\"1937\" data-start=\"1559\"\u003eWith its 8.2 m³ interior, dual-level benches, and efficient thermal performance, the BR 5–6 Person Traditional Thermowood Outdoor Sauna provides optimal heat circulation for a truly authentic Finnish-style sauna experience. Enjoy intense steam sessions, gentle relaxation, or revitalising heat therapy—all in a spacious, breathable environment designed for full comfort.\u003c\/p\u003e\n\u003ch2 data-end=\"1988\" data-start=\"1944\"\u003eSpacious, Light-Filled and Comfort-Driven\u003c\/h2\u003e\n\u003cp data-end=\"2079\" data-start=\"1990\"\u003eThe \u003cstrong data-end=\"2048\" data-start=\"1994\"\u003eBR 5–6 Person Traditional Thermowood Outdoor Sauna\u003c\/strong\u003e is thoughtfully designed with:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"2133\" data-start=\"2083\"\u003eDual-level benches for adjustable heat intensity\u003c\/li\u003e\n\u003cli data-end=\"2203\" data-start=\"2136\"\u003eA full-glass door that enhances natural light and visual openness\u003c\/li\u003e\n\u003cli data-end=\"2273\" data-start=\"2206\"\u003eA large 5–6 person layout, perfect for families or group sessions\u003c\/li\u003e\n\u003cli data-end=\"2317\" data-start=\"2276\"\u003eA calming, minimalistic Nordic interior\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"2415\" data-start=\"2319\"\u003eIts generous size makes it ideal for long, comfortable sessions and shared wellness experiences.\u003c\/p\u003e\n\u003ch2 data-end=\"2455\" data-start=\"2422\"\u003eBring Nordic Tranquillity Home\u003c\/h2\u003e\n\u003cp data-end=\"2748\" data-start=\"2457\"\u003eWhether you prefer the rewarding process of self-assembly or the convenience of a pre-built delivery, the\u003cstrong\u003e \u003c\/strong\u003eBR 5–6 Person Traditional Thermowood Outdoor Sauna seamlessly transforms your garden into a private retreat inspired by nature, tradition, and the soothing rituals of sauna culture.\u003c\/p\u003e\n\u003ch2 data-end=\"2795\" data-start=\"2755\"\u003eYour Personal Outdoor Wellness Escape\u003c\/h2\u003e\n\u003cp data-end=\"3094\" data-start=\"2797\"\u003eBeautifully crafted, sustainably built, and designed for extraordinary comfort, the BR 5–6 Person Traditional Thermowood Outdoor Sauna provides a premium way to unwind, recharge, and experience the full therapeutic benefits of traditional sauna bathing—right from the comfort of your own home.\u003c\/p\u003e\n\u003ch2\u003eWhat Is Included?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e1 x BR 5-6 Person Traditional Thermowood Outdoor Sauna (Unassembled - Worth £5499)\u003c\/li\u003e\n\u003cli\u003e1 x Harvia Clindro 9kW Heater PC60 and Stones (Worth £699)\u003c\/li\u003e\n\u003cli\u003e2 x Head Rests (Worth £149)\u003c\/li\u003e\n\u003cli\u003e1 x Bucket, Ladle, and Thermometer Set (Worth £149)\u003c\/li\u003e\n\u003cli\u003e1 x LED Lights (Worth £249)\u003c\/li\u003e\n\u003cli\u003eFREE Unloading And Kerbside Delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e\u003cspan\u003e 5–6 persons\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eInternal volume:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e8.2m³\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e\u003cspan\u003e 2.4m depth\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMaterial:\u003c\/strong\u003e\u003cspan\u003e Thermowood\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWall thickness:\u003c\/strong\u003e\u003cspan\u003e 42mm (sides), 28mm (front\/rear)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRoofing:\u003c\/strong\u003e\u003cspan\u003e Katepal black bitumen shingles\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eBenches:\u003c\/strong\u003e\u003cspan\u003e Dual-level I-shaped benches\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDoor:\u003c\/strong\u003e\u003cspan\u003e Full-length glass\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWeight (flat-pack): \u003c\/strong\u003e\u003cspan\u003eApprox. 600–700 kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eElectrical requirements: \u003c\/strong\u003e6–9kW heater (some models require 3-phase)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eBalance Recovery 5-6 Persons Outdoor Sauna (Complete Kit)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChoose the Balance Recovery 5 - 6 Person Outdoor Sauna \u003cmeta charset=\"utf-8\"\u003e(Complete Kit), supplied as a complete sauna kit \u003cmeta charset=\"utf-8\"\u003ethat includes the heater and essential accessories.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou may also select an optional front glass wall.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComplete your order through our website.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive a confirmation email immediately with your order details, the estimated delivery time (typically 6-8 weeks), and any potential next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTo help ensure a smooth delivery, you are very welcome to send us a detailed video of your property and the surrounding area where the sauna will be delivered. This allows us to check access for the delivery vehicle and unloading equipment, helping avoid any unexpected issues on delivery day. The delivery is kerbside delivery only.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Manufacturing\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, production is scheduled. \u003c\/span\u003e\u003cspan\u003eYour Balance Recovery 5 - 6 Person Outdoor Sauna is handcrafted from premium Thermowood, selected for its durability, moisture and heat resistance, and excellent thermal performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe sauna is supplied as a complete flat-pack kit, including:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSauna cabin components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBenches and fittings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e9 kW Harvia \u003cmeta charset=\"utf-8\"\u003eclindro sauna heater and stones\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2x Headrests\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1x Bucket, Ladle, and Thermometer \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll components are carefully manufactured, inspected, and packed for dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation – FREE Kerbside Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we arrange FREE last-mile kerbside delivery with unloading included.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat this means:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is delivered on a pallet to the nearest safe kerbside location at your property\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe delivery team will unload the pallet from the vehicle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery is pre-scheduled, and you will be notified of the estimated date and time in advance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003cspan\u003e kerbside delivery does not include moving components beyond the kerbside or positioning the sauna on its base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure the installation site is ready:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level, solid foundation capable of supporting approximately 700 kg (empty) plus occupants, approximately 1500 kg.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTo avoid potential issues, it is recommended not to place the base on a slope or in an area prone to water pooling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access from the kerbside drop-off point to the installation area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical preparation, please consult with your electrician in advance:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAs the heater is included in your sauna kit, customers are strongly advised to consult a qualified electrician in advance to assess and prepare the electrical supply. It is advised that your electrician has experience dealing with wiring sauna heaters or experience with sauna builds.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTypically, this will include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated single-phase electrical supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA suitably rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll heater specifications and wiring instructions are supplied with your sauna kit.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery Day \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna will arrive palletised\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe delivery team will unload the pallet at the kerbside\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou are responsible for moving the components from the kerbside to the installation area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce unpacked:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all components carefully\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours to maintain warranty eligibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou may choose self-assembly or professional installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation Service:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe offer a nationwide sauna installation service for the Balance Recovery 5 - 6 Person Outdoor Sauna at a fixed price of:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e£1,599 + VAT\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOur Installation team will arrive on the same day as your Balance Recovery 5 - 6 Person Outdoor Sauna (Complete Kit) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eThis build will typically be completed in one full day.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCoverage includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation anywhere in mainland UK (England)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAdditional charges apply for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChannel Islands\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIreland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCertain parts of Scotland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWales\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsle of Wight\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGuernsey\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your location falls into one of the above areas, installation is still available but will be quoted separately based on travel and logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur professional installation service includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, a detailed assembly manual is provided. Assembly is suitable for competent \u003cmeta charset=\"utf-8\"\u003ecarpenters\u003cb id=\"docs-internal-guid-764e188e-7fff-8824-2a12-17765582bdbb\"\u003e \u003c\/b\u003eonly and typically takes 2–3 days, depending on experience and assistance.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical connection:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMust be carried out by a qualified electrician, ideally with sauna wiring experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUse a correctly rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll wiring must comply with UK electrical regulations (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cmeta charset=\"utf-8\"\u003eA standard 9 kW heater at 230 V single-phase draws approximately 40 amps - 6.0 mm² (or higher, depending on cable run). Cable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAlways provide the electrician with the heater manufacturer’s wiring instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce the sauna is assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply an appropriate\u003cb id=\"docs-internal-guid-05f8be0d-7fff-f9a4-66e3-00e9b3d5ac00\"\u003e \u003c\/b\u003ebreathable oil-based wood treatment to all interior and exterior timber surfaces (mandatory for warranty validation)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck that the sauna is level and that doors, vents, and fittings operate smoothly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter electrical work is complete, perform a first warm-up test — the sauna should reach operating temperature efficiently (around 80 °C)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all electrical safety checks and certifications are complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Balance Recovery 5 - 6 Person Outdoor Sauna (Complete Kit) is now ready to enjoy!\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eExperience:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTraditional dry sauna heat\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompact 5 - 6 person design\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDurable Thermowood construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIncluded heater and essential accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOptional front glass wall upgrade\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant notes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled saunas include a 1-year warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUncertified or improper electrical work may void the warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged items must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis is a made-to-order sauna; once production has commenced, it is non-refundable. Please read our \u003ca href=\"https:\/\/balancerecovery.co.uk\/policies\/refund-policy\"\u003ereturn and refund policy\u003c\/a\u003e for more information.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur support team is always available to assist with advice, replacement parts, and aftercare guidance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1. Delivery – FREE Kerbside Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Balance Recovery 5 - 6 Person Outdoor Barrel Sauna includes FREE kerbside delivery with unloading as standard.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat this includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery of your sauna on a pallet to the nearest safe kerbside point at your property\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnloading of the pallet from the delivery vehicle by the delivery team\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery scheduled in advance with a confirmed date and time\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ekerbside delivery does not include moving components beyond the kerbside, through your property, or positioning the sauna on its base.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo help ensure a smooth delivery, you are welcome to send a detailed video or photos of your property and access routes in advance. This allows us to confirm vehicle access and unloading arrangements ahead of delivery day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2. Installation Options\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Balance Recovery 5 - 6 Person Outdoor Barrel Sauna is supplied as a complete flat-pack kit, including the heater and essential accessories. You can choose between self-assembly and professional installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e3. Professional Installation Service\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe offer a nationwide installation service for this sauna at a fixed price of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e£1,499 + VAT\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCoverage:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMainland UK (England)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAdditional charges apply for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChannel Islands\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIreland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertain parts of Scotland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWales\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsle of Wight\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuernsey\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your location falls into one of these areas, installation is still available but will be quoted separately based on travel and logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur installation service includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull on-site assembly of the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation of all internal components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal structural checks\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHandover once the sauna is ready for electrical connection\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eelectrical connection must be completed by a qualified electrician and is not included in the installation price.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e4. Self-Assembly\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, a detailed assembly manual is included.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to expect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSuitable for competent DIY installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTypical assembly time: 1–3 days with two people\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components supplied in clearly labelled sections\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e5. Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe sauna heater is included as part of the complete kit. Customers are strongly advised to consult a qualified electrician before installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTypical requirements include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA dedicated electrical supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitably rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompliance with UK electrical regulations (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll heater specifications and wiring instructions are provided with your sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e6. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA level, solid base must be prepared before delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged items must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eImproper or uncertified electrical installations may void the warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician before any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example: a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power Current Draw Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size (Single-Phase)\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment. Strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Cilindro90 (9 kW)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Harvia Cilindro90 (9 kW) is a powerful and reliable electric sauna heater designed for larger sauna spaces and frequent use. With its generous heat output and efficient design, it delivers quick heat-up times and sustained temperatures — ideal for those who enjoy intense sauna sessions or have a bigger sauna interior.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey Features \u0026amp; Benefits:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003e9 kW Power:\u003c\/strong\u003e\u003cspan\u003e Provides strong and consistent heat, making it well-suited for larger sauna rooms or for users who want rapid heat rise.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eQuick Warm-Up:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eEfficient heating elements and generous stone capacity enable faster heat build-up so your sauna reaches ideal temperatures sooner.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDurable Construction:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eBuilt with quality materials typical of Harvia’s renowned reliability, offering long-lasting performance even with regular use.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eAmple Stone Capacity:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eA healthy stone load stores heat effectively and delivers robust steam when water is ladled on the stones.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eUser-Friendly: \u003c\/strong\u003eCompatible with Harvia’s control options for straightforward operation — from basic wall controllers to advanced digital panels.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll Balance Recovery saunas are backed by a comprehensive 2-year manufacturer warranty covering structural integrity and craftsmanship. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis warranty applies whether you opt for self-assembly or professional installation, provided installation guidelines are followed.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical components, including heaters, are covered by individual manufacturer warranties, which may vary in duration depending on the model.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApplying the recommended breathable wood oil immediately upon installation is essential to validate your warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHeater Manuals:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Harvia_Cilindro_90_Installation_Manual.pdf?v=1718955606\"\u003e\u003cspan\u003eHarvia Cilindro 90 Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation Instructions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Camilla_XL_Construction_Manual.pdf?v=1738822622\"\u003e\u003cspan\u003eBR 5-6 Person Assembly Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Balance Recovery","offers":[{"title":"Default Title","offer_id":53508153868620,"sku":null,"price":6499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/23.png?v=1759747360"},{"product_id":"br-traditional-outdoor-sauna-3-4-person","title":"BR Traditional Outdoor Sauna 3-4 Person","description":"\u003ch2\u003eDiscover Timeless Elegance with the Camilla Outdoor Traditional Sauna\u003c\/h2\u003e\n\u003cp\u003eIndulge in the elegance and sophistication of the Camilla \u003ca href=\"https:\/\/balancerecovery.co.uk\/products\/camilla-traditional-outdoor-sauna-3-4-person\"\u003eOutdoor Traditional Sauna,\u003c\/a\u003e a masterpiece designed for 3-4 persons. Handcrafted from premium Thermowood, renowned for its durability and beautiful aesthetics, this sauna is a testament to superior craftsmanship. It effortlessly enhances any outdoor space, bringing timeless beauty to your garden or patio.\u003c\/p\u003e\n\u003ch2\u003eStep into a World of Soothing Ambiance\u003c\/h2\u003e\n\u003cp\u003eAs you enter through the full-length glass door, you're welcomed into an oasis of calm and tranquility. The Camilla Sauna is meticulously designed with thick 42mm side walls and 28 mm front and rear walls that envelop you in a warm, consistent heat, creating an inviting atmosphere where stress melts away. The robust Katepal black roofing ensures your serene escape is always protected, allowing for uninterrupted relaxation.\u003c\/p\u003e\n\u003ch2\u003eWhere Comfort Meets Exceptional Design\u003c\/h2\u003e\n\u003cp\u003eThe interior of the Camilla Sauna is a sanctuary of ergonomic design and luxury. With L-shaped benches crafted to encourage you to recline and unwind, every aspect is thoughtfully considered to ensure your ultimate comfort. Whether you opt for the self-assembly flatpack for a fulfilling DIY project or prefer the convenience of fully assembled delivery, immediate relaxation awaits.\u003c\/p\u003e\n\u003cdiv id=\"product-component-1717474468962\"\u003e\u003c\/div\u003e\n\u003ch2\u003ePersonalisation at Its Best\u003c\/h2\u003e\n\u003cp\u003eTailor your sauna experience to your liking with a range of customisable options:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eChoose from 5 different heaters\u003c\/li\u003e\n\u003cli\u003eEnhance the aesthetic with a visually stunning glass front wall.\u003c\/li\u003e\n\u003cli\u003eBenefit from a bespoke dimmable LED lighting electrical system, specifically designed for sauna usage\u003c\/li\u003e\n\u003cli\u003eComplete the experience with essential sauna accessories, including a bucket, ladle, and thermometer.\u003c\/li\u003e\n\u003cli\u003eTransform your sauna experience with the addition of comfortable headrests for ultimate relaxation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eA Commitment to Wellness\u003c\/h2\u003e\n\u003cp\u003eThe Camilla Outdoor Sauna isn't just a purchase; it's an investment in your health and well-being. Offering a slice of Finnish tranquility right in your backyard, this sauna transforms your outdoor living space into a sanctuary of relaxation and rejuvenation. Embrace the wellness lifestyle with the Camilla Sauna, where every moment is an opportunity to enhance your well-being.\u003c\/p\u003e","brand":"Balance Recovery","offers":[{"title":"Default Title","offer_id":53508202234188,"sku":null,"price":3759.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/1_a08e1f37-1153-4da0-b488-a51f27d1f923.png?v=1759746121"},{"product_id":"br-3-4-person-traditional-thermowood-outdoor-sauna-complete-kit","title":"BR 3-4 Person Traditional Thermowood Outdoor Sauna Complete Kit","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2\u003eDiscover Timeless Elegance with the Balance Recovery Outdoor Traditional Sauna\u003c\/h2\u003e\n\u003cp\u003eIndulge in the elegance and sophistication of the BR Outdoor Traditional Sauna, a masterpiece designed for 3-4 persons. Handcrafted from premium Thermowood, renowned for its durability and beautiful aesthetics, this sauna is a testament to superior craftsmanship. It effortlessly enhances any outdoor space, bringing timeless beauty to your garden or patio.\u003c\/p\u003e\n\u003ch2\u003eStep into a World of Soothing Ambience\u003c\/h2\u003e\n\u003cp\u003eAs you enter through the full-length glass door, you're welcomed into an oasis of calm and tranquillity. The BR Sauna is meticulously designed with thick 42mm side walls and 28 mm front and rear walls that envelop you in a warm, consistent heat, creating an inviting atmosphere where stress melts away. The robust Katepal black roofing ensures your serene escape is always protected, allowing for uninterrupted relaxation.\u003c\/p\u003e\n\u003ch2\u003eWhere Comfort Meets Exceptional Design\u003c\/h2\u003e\n\u003cp\u003eThe interior of the BR Sauna is a sanctuary of ergonomic design and luxury. With L-shaped benches crafted to encourage you to recline and unwind, every aspect is thoughtfully considered to ensure your ultimate comfort. Whether you opt for the self-assembly flatpack for a fulfilling DIY project or prefer the convenience of fully assembled delivery, immediate relaxation awaits.\u003c\/p\u003e\n\u003cdiv id=\"product-component-1717474468962\"\u003e\u003c\/div\u003e\n\u003ch2\u003eWhat Is Included?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e1 x BR Traditional Thermowood Outdoor Sauna 3-4 Person (Unassembled - Worth £3,999)\u003c\/li\u003e\n\u003cli\u003e1 x Harvia Vega 6kW Heater BC60 and Stones (Worth £499)\u003c\/li\u003e\n\u003cli\u003e2 x Head Rests (Worth £149)\u003c\/li\u003e\n\u003cli\u003e1 x Bucket, Ladle, and Thermometer Set (Worth £149)\u003c\/li\u003e\n\u003cli\u003eFREE Unloading And Kerbside Delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eA Commitment to Wellness\u003c\/h2\u003e\n\u003cp\u003eThe BR Outdoor Sauna isn't just a purchase; it's an investment in your health and well-being. Offering a slice of Finnish tranquillity right in your backyard, this sauna transforms your outdoor living space into a sanctuary of relaxation and rejuvenation. Embrace the wellness lifestyle with the BR Sauna, where every moment is an opportunity to enhance your well-being.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSauna Wall Material: \u003c\/strong\u003e\u003cspan\u003eThermowood\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSauna Bench Material:\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e Alder Wood\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDoor:\u003c\/strong\u003e\u003cspan\u003e Tempered Glass\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003cspan\u003e 600 kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFront and Back Wall Thickness:\u003c\/strong\u003e\u003cspan\u003e 28 mm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSide Wall Thickness:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e42 mm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRoofing:\u003c\/strong\u003e\u003cspan\u003e Katepal black\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eBenches:\u003c\/strong\u003e\u003cspan\u003e L-Shaped\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInternal Dimensions (H x W x D):\u003c\/strong\u003e 200 cm x 196 cm x 140 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInternal Volume:\u003c\/strong\u003e 5.5m³\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExternal Dimensions (H x W x D):\u003c\/strong\u003e 210 cm x 205 cm x 160 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eFlat Pack Dimensions (H x W x D): \u003c\/strong\u003e100 cm x 117 cm x 200 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eBuyers Guide - \u003c\/span\u003e\u003cspan\u003eBalance Recovery 3-4 Person Outdoor Sauna (Complete Kit)\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChoose the Balance Recovery 3 - 4 Person Outdoor Sauna, supplied as a complete sauna kit, including the heater and essential accessories.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou may also select an optional front glass wall and the Dimmable LED Lights upgrade.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eComplete your order through our website.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou will receive a confirmation email immediately with your order details, the estimated delivery time (typically 6-8 weeks), and any potential next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTo help ensure a smooth delivery, you are very welcome to send us a detailed video of your property and the surrounding area where the sauna will be delivered. This allows us to check access for the delivery vehicle and unloading equipment, helping avoid any unexpected issues on delivery day. The delivery is kerbside delivery only.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Manufacturing\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, production is scheduled. Your Balance Recovery 3 - 4 Person Outdoor Sauna (Complete Kit) is handcrafted from premium Thermowood, selected for its durability, moisture and heat resistance, and excellent thermal performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe sauna is supplied as a complete flat-pack kit, including:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSauna cabin components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBenches and fittings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e6 kW Harvia sauna heater and stones\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2x Headrests\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1x Bucket, Ladle, and Thermometer \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components are carefully manufactured, inspected, and packed for dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation – FREE Kerbside Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we arrange FREE last-mile kerbside delivery with unloading included.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat this means:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna is delivered on a pallet to the nearest safe kerbside location at your property\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe delivery team will unload the pallet from the vehicle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery is pre-scheduled, and you will be notified of the estimated date and time in advance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003cspan\u003e kerbside delivery does not include moving components beyond the kerbside or positioning the sauna on its base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure the installation site is ready:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA level, solid foundation capable of supporting approximately 600 kg (empty) plus occupants, approximately 1000 kg.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTo avoid potential issues, it is recommended not to place the base on a slope or in an area prone to water pooling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access from the kerbside drop-off point to the installation area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical preparation, please consult with your electrician in advance:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAs the heater is included in your sauna kit, customers are strongly advised to consult a qualified electrician in advance to assess and prepare the electrical supply. It is advised that your electrician has experience dealing with wiring sauna heaters or experience with sauna builds.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTypically, this will include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA dedicated single-phase electrical supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitably rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll heater specifications and wiring instructions are supplied with your sauna kit.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery Day \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna will arrive palletised\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe delivery team will unload the pallet at the kerbside\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou are responsible for moving the components from the kerbside to the installation area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce unpacked:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all components carefully\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours to maintain warranty eligibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYou may choose self-assembly or professional installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation Service (Recommended):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe offer a nationwide sauna installation service for the Balance Recovery 3 - 4 Person Outdoor Sauna (Complete Kit) at a fixed price of:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e£1,499 + VAT\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur Installation team will arrive on the same day as your Balance Recovery 3 - 4 Person Outdoor Sauna (Complete Kit)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe Build will be completed in one day; this will be invoiced separately, closer to the day of installation\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCoverage includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation anywhere in mainland UK (England)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAdditional charges apply for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChannel Islands\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIreland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertain parts of Scotland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWales\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsle of Wight\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuernsey\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your location falls into one of the above areas, installation is still available but will be quoted separately based on travel and logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur professional installation service includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, a detailed assembly manual is provided. Assembly is suitable for competent carpenters and typically takes 1–3 days, depending on experience and assistance.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical connection:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMust be carried out by a qualified electrician, ideally with sauna wiring experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUse a correctly rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll wiring must comply with UK electrical regulations (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA standard 6 kW heater at 230 V single-phase draws approximately 26 amps\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAlways provide the electrician with the heater manufacturer’s wiring instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce the sauna is assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply an appropriate breathable oil-based wood treatment to all interior and exterior timber surfaces (mandatory for warranty validation)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck that the sauna is level and that doors, vents, and fittings operate smoothly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter electrical work is complete, perform a first warm-up test — the sauna should reach operating temperature efficiently (around 80 °C)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure all electrical safety checks and certifications are complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Balance Recovery 3 - 4 Person Outdoor Sauna (Complete Kit) is now ready to enjoy!\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eExperience:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTraditional dry sauna heat\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompact 3-4 person design\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDurable Thermowood construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncluded heater and essential accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOptional front glass wall upgrade\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant notes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelf-assembled saunas include a 1-year warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUncertified or improper electrical work may void the warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged items must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis is a made-to-order sauna; once production has commenced, it is non-refundable. Please read our \u003ca href=\"https:\/\/balancerecovery.co.uk\/policies\/refund-policy\"\u003ereturn and refund policy\u003c\/a\u003e for more information.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur support team is always available to assist with advice, replacement parts, and aftercare guidance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1. Delivery – FREE Kerbside Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Balance Recovery 3 - 4 Person Outdoor Barrel Sauna includes FREE kerbside delivery with unloading as standard.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat this includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery of your sauna on a pallet to the nearest safe kerbside point at your property\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnloading of the pallet from the delivery vehicle by the delivery team\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery scheduled in advance with a confirmed date and time\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ekerbside delivery does not include moving components beyond the kerbside, through your property, or positioning the sauna on its base.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo help ensure a smooth delivery, you are welcome to send a detailed video or photos of your property and access routes in advance. This allows us to confirm vehicle access and unloading arrangements ahead of delivery day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2. Installation Options\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Balance Recovery 3 - 4 Person Outdoor Barrel Sauna is supplied as a complete flat-pack kit, including the heater and essential accessories. You can choose between self-assembly and professional installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e3. Professional Installation Service\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe offer a nationwide installation service for this sauna at a fixed price of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e£1,499 + VAT\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCoverage:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMainland UK (England)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAdditional charges apply for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChannel Islands\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIreland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertain parts of Scotland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWales\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsle of Wight\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuernsey\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your location falls into one of these areas, installation is still available but will be quoted separately based on travel and logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur installation service includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull on-site assembly of the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation of all internal components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal structural checks\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHandover once the sauna is ready for electrical connection\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eelectrical connection must be completed by a qualified electrician and is not included in the installation price.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e4. Self-Assembly\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, a detailed assembly manual is included.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to expect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSuitable for competent DIY installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTypical assembly time: 1–3 days with two people\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components supplied in clearly labelled sections\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e5. Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe sauna heater is included as part of the complete kit. Customers are strongly advised to consult a qualified electrician before installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTypical requirements include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA dedicated electrical supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitably rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompliance with UK electrical regulations (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll heater specifications and wiring instructions are provided with your sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e6. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA level, solid base must be prepared before delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged items must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eImproper or uncertified electrical installations may void the warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician before any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example: a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power Current Draw Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size (Single-Phase)\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment. Strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Vega BC60 (6 kW)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Harvia Vega BC60 6 kW is an ideal and well-matched choice. It offers reliable performance while remaining energy-efficient for this sauna's size.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith a heating range suitable for 5–8 m³, the BC60 is perfectly sized for the BR sauna, delivering consistent heat without unnecessary power consumption. It provides straightforward, dependable sauna heating without WiFi or advanced digital controls—making it a cost-effective and robust option.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeaters with higher kW ratings will heat a sauna more quickly but also consume more energy. For the BR’s 5.5 m³ volume, the 6 kW BC60 strikes an excellent balance between heat-up time and efficiency.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend consulting a qualified electrician before your sauna arrives to ensure the electrical supply, cable sizing, and isolator meet requirements.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Harvia Vega BC60 heaters are supplied with stones included.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo ensure the longevity of your product and to maintain your factory warranty, please carefully follow the guidelines below.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1. Important Care Instructions\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWood Treatment Requirement\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your wooden product is supplied as a self-assembly kit, it must be treated both internally and externally with a suitable breathable wood oil immediately after assembly. This is a mandatory requirement for warranty validation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2. Reporting Missing or Defective Parts\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUpon delivery and during assembly, please inspect all components carefully. If any parts are missing or defective, take clear photographs and contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e within 24 hours of receiving the product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eClaims for missing items submitted after this period will not be covered under the warranty. However, we may still supply replacement parts outside this window, though charges will apply.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e3. Installation Surface\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour sauna must be installed on a level, pre-prepared foundation to ensure correct alignment and proper functioning of doors and windows.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e4. Warranty Coverage\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty is valid for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2 years from the date of handover for professionally installed saunas\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1 year for self-assembled saunas, provided all installation and finishing guidelines are followed\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eStructural and manufacturing defects\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing components reported within the required timeframe\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAssessment and investigation by specialists, if necessary\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not extend if replacement parts are supplied during the warranty period.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e5. Warranty Exclusions\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe following are not covered under the warranty:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAssembly Errors:\u003c\/strong\u003e\u003cspan\u003e Any damage resulting from incorrect self-assembly or failure to follow the supplied installation instructions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eImproper Storage: \u003c\/strong\u003eDamage caused by storing the product outdoors in flat-pack form or exposing it to weather conditions before assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eTransportation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAny transport-related damage must be reported directly to the transport company.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eIncorrect Installation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIncluding installations on uneven surfaces or failure to follow the assembly guidelines.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLack of Finishing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eFailure to treat the wood inside and out with appropriate breathable wood oil immediately after assembly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNatural Wood Characteristics:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIncluding movement due to temperature or humidity (expansion or contraction), variations in colour or grain, knots, resin pockets, and minor cracking.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eGlass \u0026amp; External Factors\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e: \u003c\/strong\u003eDamage to glass caused by the buyer, condensation on glass, or damage resulting from theft, vandalism, or extreme weather events.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e6. Conditions That Invalidate the Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eFailure to Inspect Upon Delivery:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eThe warranty will be void if the customer does not thoroughly inspect the delivery for quantity, quality, and condition before assembly. Any missing components must be reported within 24 hours of delivery. Reports after this timeframe may still be addressed, but replacement parts will be chargeable.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eInstalling Known Faults:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eProceeding with assembly using parts that were clearly damaged or incorrect at the time of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eIncorrect or Incomplete Information: \u003c\/strong\u003e\u003cspan\u003eProviding false details or failing to provide proof of purchase may render warranty claims invalid.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHeater Manuals:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Harvia_Vega_Installation_Manual.pdf?v=1718889021\"\u003e\u003cspan\u003eHarvia Vega BC60\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-16f66094-7fff-a56e-e2ab-f7f9b8449ff2\"\u003eHarvia Vega BC60 Wiring Manuals:\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Vega_BC45-BC90E_safety.pdf?v=1774866540\"\u003e\u003cspan\u003eHarvia Vega BC45 BC90E Safety\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Vega_BC45-BC90E_electric.pdf?v=1774866541\"\u003e\u003cspan\u003eHarvia Vega BC45 BC90E Electric\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation Instructions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Camilla_Sauna_Installation_Manual.pdf?v=1710843860\"\u003e\u003cspan\u003eBR 3 - 4 Person Installation Instructions\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Balance Recovery","offers":[{"title":"Default Title","offer_id":53529029935436,"sku":null,"price":4499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/1_84a0ffd5-2e3e-43c8-ac3c-62fdd5e7f8f1.png?v=1759746393"},{"product_id":"kuut-large-scandinavian-electrical-outdoor-sauna-with-shower","title":"KUUT Large Scandinavian Electrical Outdoor Sauna with Shower","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2\u003eKUUT Outdoor Sauna L with Shower – Finnish Craftsmanship, British Comfort\u003c\/h2\u003e\n\u003cp\u003eExperience the ultimate relaxation with the KUUT Electrical Sauna featuring an integrated shower. This premium sauna combines sleek Scandinavian design with modern wellness technology, offering a complete spa experience from the comfort of your home. \u003cbr\u003e\u003cbr\u003e- The advanced electrical heating system delivers consistent, therapeutic warmth whilst the built-in shower functionality eliminates the need for separate facilities, streamlining your wellness routine. Engineered with precision temperature controls, this sauna accommodates both traditional heat therapy sessions and refreshing post-sauna rinses without leaving your private sanctuary. \u003cbr\u003e\u003cbr\u003e- Crafted from high-quality materials with attention to durability and aesthetics, the KUUT sauna suits contemporary interiors whilst providing the authentic sauna experience favoured by wellness professionals. Ideal for those seeking cardiovascular benefits, muscle recovery, and stress relief, this integrated system represents a sophisticated investment in long-term health and home comfort\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFeature: \u003c\/strong\u003e\u003cspan\u003eKUUT Electrical Outdoor Sauna L with Shower\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eIndoor Area: \u003c\/strong\u003e6.22m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e High-Quality Nordic Timber\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 4 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eSauna Heater Type: \u003c\/strong\u003eHarvia Electrical Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eBenches:\u003c\/strong\u003e Alder\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eDoor:\u003c\/strong\u003e Tempered Glass\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 240cm x 345cm x 250cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e Floor, Wall, and Ceiling\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eOptional:\u003c\/strong\u003e Dimmable LED Lights, Bluetooth Music System, Roof Over Terrace, Thermally Treated Alder Benches, RGB LED Fibre Optic Ceiling Lights, Remote Control for Electric Oven\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works – KUUT Electric Outdoor Sauna L With Shower\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eConsultation and Product Selection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a personal consultation with the Sales Director of Balance Recovery and the CEO of KUUT.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDuring this session, everything is covered from A-Z, from choosing the right sauna model to answering any questions you may have.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTogether, you’ll explore your space, lifestyle, and wellness goals to ensure you find the perfect KUUT sauna for your home. This personalised approach guarantees that every customer receives expert guidance and clarity before placing an order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Choose \u0026amp; Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStart by selecting your preferred model, such as the “L with Shower,” from the KUUT sauna range. Once you place your order, you’ll receive an estimated delivery timeframe, usually around 8–10 weeks.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhile waiting, prepare your site by ensuring you have a level, solid base (for example, a concrete pad or paved area) and clear access for delivery. You’ll also need to plan your electrical connection and, if applicable, water and drainage points for the shower version.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Manufacture \u0026amp; Pre-Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach KUUT sauna is crafted from high-quality Nordic timber, tempered glass, and premium components, including a Finnish electric heater.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is fully assembled at the factory, so when it arrives, all major construction work is already complete. This ensures a clean and consistent build, making installation fast and straightforward.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery to Your Home\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna will arrive fully assembled and delivered to your property by truck. Depending on your site access, a forklift or crane may be needed to move it into position.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnloading is not included in the price. The customer is responsible for arranging unloading and positioning. Some suppliers can provide this service for an additional charge if required.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, ensure there is clear access for the truck and sufficient space to manoeuvre the sauna into your garden or chosen area.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Site Preparation \u0026amp; Connections\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIt’s essential to have a level, sturdy base ready before delivery. The sauna must sit on a firm surface that can support its full weight.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility. You will need to arrange a qualified electrician to connect the sauna safely to your mains supply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor shower models, you must also have suitable water supply and drainage connections in place before installation. These services are not included in the sauna price and should be completed before delivery to ensure a smooth setup.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation \u0026amp; Final Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce delivered and positioned, the sauna can be connected to electricity and, for the shower version, to water and drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe design is “plug and play,” meaning minimal on-site assembly is required. However, all electrical connections must be carried out by a qualified professional to ensure compliance with safety standards.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer, professional installation and connection services can be arranged for an additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Using Your Sauna\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSwitch on the control unit to activate the heater. The sauna will warm up quickly, providing a relaxing, spa-like experience without the need for firewood.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eShower models combine sauna heat with a built-in shower area, allowing you to alternate between hot and cold for complete wellness benefits.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe interior features premium natural wood, glass panels, and ergonomic benches, ensuring comfort and ease of maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Aftercare\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRegular cleaning and maintenance will keep your sauna in top condition. Wipe benches and glass panels after each use and ensure the heater remains free from debris.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Your First Session\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eOnce connected and ready, power on your sauna, let it reach your desired temperature, and enjoy your first relaxing session.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eFor shower models, you can switch between the sauna and the shower for the whole spa experience—all from the comfort of your own garden.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe KUUT outdoor sauna is designed to be simple to install, easy to use, and built to last for years in your home.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb id=\"docs-internal-guid-373b8b11-7fff-e59a-48b2-89ca2f24a4ba\"\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna comes equipped with a Harvia Cilindro Plus electric heater, made in Finland. This premium electric heater is specifically designed for high-quality home saunas, delivering fast and even heating throughout the cabin.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Cilindro Plus holds a large number of sauna stones, allowing you to pour water over them to create gentle steam and soft, relaxing heat — just like a traditional Finnish sauna.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach unit includes a digital control panel (usually the Harvia Xafir CS110 or Xenio CX110), letting you easily set and monitor temperature and session duration with the touch of a button. Because the sauna is fully electric, there is no need for wood, smoke, or ventilation — connect it to your home’s electrical supply and enjoy consistent, efficient heat.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor safety, every heater features a protective safety rail and built-in overheat protection, ensuring reliable and worry-free operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Important: \u003c\/strong\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility and must be carried out by a qualified electrician in full compliance with UK electrical regulations. The sauna must be connected to a dedicated power supply that meets the heater’s specifications. Failure to do so may void the warranty and compromise safety.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna L is powered by a 9 kW Harvia Cilindro Plus electric heater, controlled through a Harvia Xafir CS110 digital control unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThis sauna requires a dedicated electrical supply, suitable for a 9 kW load. The system may operate on either single-phase (230 V) or three-phase (400 V) power, depending on your property’s setup. Your electrician will determine which option is appropriate based on your home’s electrical capacity.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility and must be completed by a qualified electrician in full compliance with UK electrical safety regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation, your electrician should ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit is available for the sauna heater.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe correct breaker, fuse, and cable sizes are used for a 9 kW system.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll connections are made in accordance with current UK standards (BS 7671: IET Wiring Regulations).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOutdoor-rated wiring and protective devices (RCD\/MCB) are used where required.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLighting, control units, and auxiliary connections (such as the shower) are designed for standard outdoor IP-rated connections and may use a 16 A IP44 plug as specified by KUUT.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical installation work must be certified and tested before the sauna is used. Improper or uncertified wiring can void the warranty and may pose a safety risk.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKuut saunas are delivered fully assembled. To protect the sauna’s base frame, it is recommended to install the sauna above ground level. Place a water-resistant material, such as bitumen strips, between the base frame and the surface to prevent direct contact with the ground.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAssembled Deliveries:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eAssembled saunas cannot be offloaded by hand. Depending on access, you have three options: forklift, HIAB, or crane.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eForklift:\u003c\/strong\u003e If there is enough space to move the sauna from the truck to its final position, a forklift is the most cost-effective option.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHIAB:\u003c\/strong\u003e For lifting the sauna over a fence or wall near the road, a HIAB is a practical and affordable choice.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCrane:\u003c\/strong\u003e If your sauna’s final position is far from the road and lacks forklift access, a crane will be necessary.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you’re unsure about the best solution, please don't hesitate to contact us for advice or assistance in finding the right option.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Kuut Sauna is built to the highest standards of craftsmanship and durability — and we stand firmly behind that quality. That’s why every Kuut Sauna comes with a 5-year manufacturer’s warranty, giving you complete peace of mind.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis warranty covers any defects in materials or workmanship under normal residential use for a full five years from the date of delivery. Should you experience an issue such as glass panel defects, structural movement, or unexpected wood splitting, we’ll ensure it’s promptly assessed and resolved.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur goal is simple: we want your Kuut Sauna to bring you relaxation and enjoyment for many years to come, worry-free.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease note that the warranty does not cover natural variations in wood grain or colour, normal wear and tear, improper installation, or damage caused by misuse, neglect, or environmental factors.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003eResources\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-electric-sauna-l-basic-specifications.pdf?v=1708530814\"\u003e\u003cspan\u003eKUUT Electric Sauna L Basic Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-electric-sauna-l-premium-specifications.pdf?v=1708530813\"\u003e\u003cspan\u003eKUUT Electric Sauna L Premium Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/www.youtube.com\/embed\/eweErRuBy7Q?si=0lG5Zq2oTOLNZVOG\"\u003e\u003cspan\u003eKUUT Plug \u0026amp; Play Saunas (Video)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-sauna-product-catalogue.pdf?v=1708508629\"\u003e\u003cspan\u003eKUUT Sauna Product Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"KUUT","offers":[{"title":"Default Title","offer_id":55787514659148,"sku":null,"price":26999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/kuut-electrical-sauna-l-with-shower-lifestyle_800x800_f50e9ee5-5c02-45ea-8231-f28bf9ba7942.jpg?v=1761926336"},{"product_id":"kuut-medium-scandinavian-electrical-outdoor-sauna","title":"KUUT Medium Scandinavian Electrical Outdoor Sauna","description":"\u003ch5 dir=\"ltr\"\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 data-start=\"102\" data-end=\"311\" style=\"text-align: left;\"\u003eKUUT Outdoor Sauna M – Scandinavian Serenity in Your Own Garden\u003c\/h2\u003e\n\u003cp data-start=\"102\" data-end=\"311\" style=\"text-align: left;\"\u003eDiscover the essence of Finnish wellness with the KUUT Electrical Outdoor Sauna M – a beautifully designed, space-efficient outdoor sauna that delivers luxury, performance, and serenity in equal measure.\u003c\/p\u003e\n\u003cp data-start=\"313\" data-end=\"648\" style=\"text-align: left;\"\u003eExpertly handcrafted in Europe from sustainably sourced Nordic timber and tempered safety glass, the KUUT M embodies timeless Scandinavian design and quality. Its clean lines and natural finishes make it a stunning feature for any garden or outdoor space, while its compact form ensures it fits seamlessly into modern living.\u003c\/p\u003e\n\u003cp data-start=\"650\" data-end=\"987\" style=\"text-align: left;\"\u003eInside, every detail is crafted for comfort. The smooth wooden benches, soft ambient lighting, and gentle, even heat create an atmosphere of complete calm. The KUUT M provides the perfect environment to relax, recover, and rejuvenate — whether you’re unwinding after a long day, relieving stress, or boosting circulation and wellbeing.\u003c\/p\u003e\n\u003cp data-start=\"989\" data-end=\"1250\" data-is-last-node=\"\" data-is-only-node=\"\" style=\"text-align: left;\"\u003eBuilt for year-round use, this sauna combines durability with elegance, offering a private escape that feels both luxurious and effortless. The KUUT Electrical Outdoor Sauna M is more than just a sauna — it’s your own personal Nordic retreat, right at home.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eIndoor Area:\u003c\/strong\u003e\u003cspan\u003e 3.8m²\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e High-Quality Nordic Timber\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 2 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight: Approx: \u003c\/strong\u003e600kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSauna Heater Type: \u003c\/strong\u003eHarvia Electrical Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eBenches: \u003c\/strong\u003eAlder\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDoors: \u003c\/strong\u003eTempered Glass\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 219cm x 227cm x 250cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e 113mm Wall Construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eOptional: \u003c\/strong\u003eDimmable LED Lights, Bluetooth Music System, Roof Over Terrace, Thermally Treated Alder Benches, RGB LED Fibre Optic Ceiling Lights, Remote Control for Electric Oven\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eIndoor Area: \u003c\/strong\u003eCompact medium format\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e Designed for 1–2 persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eConstruction:\u003c\/strong\u003e Nordic timber\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeating:\u003c\/strong\u003e Electric\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInterior Material: \u003c\/strong\u003eAlder wood\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e Walls, floor, and ceiling\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eKUUT Medium Scandinavian Electrical Outdoor Sauna (Sauna M)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Consultation \u0026amp; Product Selection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a personal consultation with the Sales Director of Balance Recovery and the CEO of KUUT.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDuring this dedicated session, you’ll discuss your space, lifestyle, and wellness goals to ensure the KUUT Electrical Outdoor Sauna M is the perfect fit for your home.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTogether, we’ll cover everything from choosing the right model and layout to understanding installation, delivery, and maintenance — so you’ll feel confident and fully informed before placing your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Choosing and Ordering Your Sauna\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce you’ve chosen your KUUT sauna, your order is confirmed, and production begins.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach unit is built to order, with an estimated lead time of around 8–10 weeks.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThroughout this process, the Balance Recovery team will stay in touch to give you guidance on how to prepare your site and plan for a smooth delivery and installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Built with Precision and Care\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEvery KUUT sauna is handcrafted using Nordic timber, tempered safety glass, and premium Finnish components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe KUUT M is designed for those who want all the luxury of a larger model in a more compact size, comfortably seating up to three people.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach unit is fully pre-assembled at the factory, ensuring outstanding build quality and minimal on-site setup once it arrives at your property.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery to Your Home\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is delivered fully assembled and transported directly to your property by truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, it’s essential to make sure you have clear access to the vehicle and a level, solid base ready for positioning.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnloading and positioning are not included in the price.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCustomers are responsible for arranging suitable unloading equipment, such as a forklift or crane, depending on the access available.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer a complete service, Balance Recovery can arrange unloading and positioning for an additional fee.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Preparing Your Site\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore your sauna arrives, please ensure your site is ready.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA stable, level foundation (such as concrete or paving) that can fully support the sauna’s weight.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access for delivery and unloading equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnough space around the sauna for safe door operation and maintenance access.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePreparing your site in advance ensures quick, smooth, and hassle-free installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Electrical Supply and Connection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna M features a high-performance Finnish Harvia Cilindro Plus electric heater with digital control, providing fast, even heating and precise temperature adjustment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis system creates a clean, efficient, and authentic sauna experience without the need for wood or smoke.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe customer is responsible for all electrical wiring, cabling, and connections.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBalance Recovery and KUUT do not handle or arrange electrical work.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must carry out the installation in full compliance with UK electrical safety regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour electrician will provide a dedicated power supply to ensure the sauna operates safely, providing reliable performance and complete peace of mind.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Installation and Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce delivered and positioned on your prepared base, your electrician will connect the sauna to your mains power supply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBecause the KUUT M arrives fully pre-assembled, installation is fast and straightforward — it’s designed as a plug-and-play system, requiring minimal on-site work.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Using Your KUUT Sauna M\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce installed, using your KUUT sauna is effortless.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSet your desired temperature using the digital control panel, let the space heat up, and step inside to enjoy the gentle, even warmth. The compact yet spacious design, combined with soft lighting and smooth timber interiors, creates a calm, restorative atmosphere perfect for daily relaxation and recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Aftercare \u0026amp; Maintenance\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is designed for long-term performance with minimal upkeep.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter each session, wipe down the benches and glass, and occasionally check the heater and stones to ensure everything remains clean and in good condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWith regular care, your sauna will provide years of reliable use and comfort.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note the following are not included in the base price:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnloading and positioning of the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFoundation or base preparation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical wiring or connection work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrane or special lifting equipment (if required)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Your First Session\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce everything is in place and connected, switch on your sauna, let it reach your preferred temperature, and enjoy your first session of true Nordic relaxation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFrom your personal consultation to your first moment of calm, the Balance Recovery and KUUT teams are here to make your experience smooth, professional, and perfectly tailored to you.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna comes equipped with a Harvia Cilindro Plus electric heater, made in Finland. This premium electric heater is specifically designed for high-quality home saunas, delivering fast and even heating throughout the cabin.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Cilindro Plus holds a large number of sauna stones, allowing you to pour water over them to create gentle steam and soft, relaxing heat — just like a traditional Finnish sauna.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach unit includes a digital control panel (usually the Harvia Xafir CS110 or Xenio CX110), letting you easily set and monitor temperature and session duration with the touch of a button. Because the sauna is fully electric, there is no need for wood, smoke, or ventilation — connect it to your home’s electrical supply and enjoy consistent, efficient heat.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor safety, every heater features a protective safety rail and built-in overheat protection, ensuring reliable and worry-free operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Important: \u003c\/strong\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility and must be carried out by a qualified electrician in full compliance with UK electrical regulations. The sauna must be connected to a dedicated power supply that meets the heater’s specifications. Failure to do so may void the warranty and compromise safety.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna M is powered by a 9 kW Harvia Cilindro Plus electric heater, controlled through a Harvia Xafir CS110 digital control unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThis sauna requires a dedicated electrical supply, suitable for a 9 kW load. The system may operate on either single-phase (230 V) or three-phase (400 V) power, depending on your property’s setup. Your electrician will determine which option is appropriate based on your home’s electrical capacity.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility and must be completed by a qualified electrician in full compliance with UK electrical safety regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation, your electrician should ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit is available for the sauna heater.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe correct breaker, fuse, and cable sizes are used for a 9 kW system.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll connections are made in accordance with current UK standards (BS 7671: IET Wiring Regulations).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOutdoor-rated wiring and protective devices (RCD\/MCB) are used where required.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLighting, control units, and auxiliary connections (such as the shower) are designed for standard outdoor IP-rated connections and may use a 16 A IP44 plug as specified by KUUT.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical installation work must be certified and tested before the sauna is used. Improper or uncertified wiring can void the warranty and may pose a safety risk.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKuut saunas are delivered fully assembled. To protect the sauna’s base frame, it is recommended to install the sauna above ground level. Place a water-resistant material, such as bitumen strips, between the base frame and the surface to prevent direct contact with the ground.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAssembled Deliveries:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eAssembled saunas cannot be offloaded by hand. Depending on access, you have three options: forklift, HIAB, or crane.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eForklift:\u003c\/strong\u003e If there is enough space to move the sauna from the truck to its final position, a forklift is the most cost-effective option.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHIAB:\u003c\/strong\u003e For lifting the sauna over a fence or wall near the road, a HIAB is a practical and affordable choice.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCrane:\u003c\/strong\u003e If your sauna’s final position is far from the road and lacks forklift access, a crane will be necessary.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you’re unsure about the best solution, please don't hesitate to contact us for advice or assistance in finding the right option.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Kuut Sauna is built to the highest standards of craftsmanship and durability — and we stand firmly behind that quality. That’s why every Kuut Sauna comes with a 5-year manufacturer’s warranty, giving you complete peace of mind.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis warranty covers any defects in materials or workmanship under normal residential use for a full five years from the date of delivery. Should you experience an issue such as glass panel defects, structural movement, or unexpected wood splitting, we’ll ensure it’s promptly assessed and resolved.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur goal is simple: we want your Kuut Sauna to bring you relaxation and enjoyment for many years to come, worry-free.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease note that the warranty does not cover natural variations in wood grain or colour, normal wear and tear, improper installation, or damage caused by misuse, neglect, or environmental factors.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003eResources\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-electric-sauna-m-basic-specifications.pdf?v=1708509052\"\u003e\u003cspan\u003eKUUT Electric Sauna M Basic Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-electric-sauna-m-premium-specifications.pdf?v=1708509052\"\u003e\u003cspan\u003eKUUT Electric Sauna M Premium Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/www.youtube.com\/embed\/eweErRuBy7Q?si=0lG5Zq2oTOLNZVOG\"\u003e\u003cspan\u003eKUUT Plug \u0026amp; Play Saunas (Video)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-sauna-product-catalogue.pdf?v=1708508629\"\u003e\u003cspan\u003eKUUT Sauna Product Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"KUUT","offers":[{"title":"Default Title","offer_id":55787675091276,"sku":"KUUT-ES-M","price":17999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Kuut_M_FT_1.jpg?v=1762339271"},{"product_id":"kuut-large-scandinavian-electrical-outdoor-sauna","title":"KUUT Large Scandinavian Electrical Outdoor Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\"\u003eKUUT Outdoor Sauna L – Finnish Precision, British Luxury\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\"\u003eExperience pure relaxation with the KUUT Electrical Outdoor Sauna L – a perfect fusion of modern design and authentic Finnish tradition. Handcrafted in Europe from premium Nordic timber and tempered safety glass, it’s built to deliver both beauty and performance in your garden all year round.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"409\" data-end=\"790\"\u003eThe spacious interior, designed for up to four people, provides a calm and restorative atmosphere. Smooth timber walls, ergonomic benches, and ambient lighting create the ideal setting to unwind and recharge. The powerful Harvia Cilindro Plus heater provides deep, even warmth for a true Finnish sauna experience — soothing muscles, easing stress, and enhancing overall wellbeing.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"792\" data-end=\"973\" data-is-last-node=\"\" data-is-only-node=\"\"\u003eElegant, durable, and effortlessly stylish, the KUUT Electrical Outdoor Sauna L transforms any outdoor space into a private Nordic retreat for total relaxation and rejuvenation.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eIndoor Area:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e7.2m²\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e High-Quality Nordic Timber\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 4 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSauna Heater Type: \u003c\/strong\u003eHarvia Electrical Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eBenches:\u003c\/strong\u003e Alder\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDoors:\u003c\/strong\u003e Tempered Glass\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 219cm x 327cm x 266cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e Floor, Wall, and Ceiling\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eOptional: \u003c\/strong\u003eDimmable LED Lights, Bluetooth Music System, Roof Over Terrace, Thermally Treated Alder Benches, RGB LED Fibre Optic Ceiling Lights, Remote Control for Electric Oven\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eKUUT Large Scandinavian Electrical Outdoor Sauna (Sauna L)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Your Personal Consultation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour journey begins with a personal consultation with the Sales Director of Balance Recovery and the CEO of KUUT.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis is a tailored experience designed to make sure every detail is right from the start. Together, you’ll discuss your space, preferences, and wellness goals to ensure the KUUT Electrical Outdoor Sauna L is the perfect fit for your home.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDuring this session, the team will walk you through everything — from choosing the right model to understanding delivery, site preparation, and installation — so you have complete confidence before placing your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Choosing and Ordering Your Sauna\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce you’ve chosen your KUUT sauna, your order is confirmed, and production begins. Each sauna is built to order, with an estimated lead time of 8–10 weeks.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThroughout this process, the Balance Recovery team will stay in touch, helping you prepare your site and making sure everything is ready for smooth delivery and installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Built with Precision and Care\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEach KUUT sauna is handcrafted in Europe using Nordic timber, tempered glass, and premium Finnish components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna is pre-assembled at the factory, meaning the benches, lighting, and Harvia heater are already installed before shipment. This ensures the highest build quality and allows for a fast, efficient setup once delivered.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery to Your Home\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna will be delivered fully assembled and transported directly to your property by truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBefore delivery, please ensure there is clear access for the delivery vehicle and a level base ready for positioning.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease note that unloading and positioning are not included in the price. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCustomers are responsible for arranging suitable unloading equipment, such as a forklift or crane, depending on access and site layout.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you would prefer a completely managed service, Balance Recovery can arrange unloading and positioning for an additional fee. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis can be discussed and confirmed during your consultation or before delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Preparing Your Site\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore your sauna arrives, you’ll need to have your site ready. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA solid, level foundation (concrete or paving) that can fully support the sauna’s weight.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access for delivery and unloading equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSufficient space around the sauna for door clearance and maintenance access.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHaving these preparations completed before delivery ensures a quick and stress-free setup.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Electrical Supply and Connection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna L is powered by a 9 kW Harvia Cilindro Plus electric heater, controlled by a Harvia Xafir CS110 digital unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis premium Finnish system delivers fast, even heating and precise temperature control for an authentic sauna experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBalance Recovery and Kuut do not handle or arrange any electrical work. A qualified electrician must complete all electrical installations in full compliance with UK electrical safety regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour electrician must provide a dedicated power supply suitable for a 9 kW load. All work must be appropriately tested and certified before the sauna is used.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e7. Installation and Setup\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce delivered and positioned on your prepared base, your electrician can connect the sauna to the electrical supply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBecause the sauna arrives pre-assembled, installation is straightforward. It’s designed as a plug-and-play system, requiring minimal on-site work.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Using Your KUUT Sauna\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter setup, operating your KUUT sauna is simple.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUse the digital control panel to set your preferred temperature and duration, and let the Harvia system bring the space to life with clean, even heat. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe natural Nordic timber interior and soft lighting create a calm and restorative environment — perfect for relaxation, wellness, and recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e9. Aftercare and Maintenance\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour KUUT sauna is designed for long-term performance with minimal maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter each session, wipe down the benches and glass, and occasionally check the heater and stones to ensure they remain clean and in good condition. With simple care, your sauna will look and perform beautifully for years to come.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Your First Session\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eOnce connected and ready, power on your sauna, allow it to reach your desired temperature, and enjoy your first moment of pure Nordic relaxation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFrom your initial consultation to your first session, the Balance Recovery and KUUT teams are here to make the entire experience seamless, professional, and perfectly tailored to you.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna comes equipped with a Harvia Cilindro Plus electric heater, made in Finland. This premium electric heater is specifically designed for high-quality home saunas, delivering fast and even heating throughout the cabin.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Cilindro Plus holds a large number of sauna stones, allowing you to pour water over them to create gentle steam and soft, relaxing heat — just like a traditional Finnish sauna.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach unit includes a digital control panel (usually the Harvia Xafir CS110 or Xenio CX110), letting you easily set and monitor temperature and session duration with the touch of a button. Because the sauna is fully electric, there is no need for wood, smoke, or ventilation — connect it to your home’s electrical supply and enjoy consistent, efficient heat.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor safety, every heater features a protective safety rail and built-in overheat protection, ensuring reliable and worry-free operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Important: \u003c\/strong\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility and must be carried out by a qualified electrician in full compliance with UK electrical regulations. The sauna must be connected to a dedicated power supply that meets the heater’s specifications. Failure to do so may void the warranty and compromise safety.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna M is powered by a 9 kW Harvia Cilindro Plus electric heater, controlled through a Harvia Xafir CS110 digital control unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThis sauna requires a dedicated electrical supply, suitable for a 9 kW load. The system may operate on either single-phase (230 V) or three-phase (400 V) power, depending on your property’s setup. Your electrician will determine which option is appropriate based on your home’s electrical capacity.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility and must be completed by a qualified electrician in full compliance with UK electrical safety regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation, your electrician should ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit is available for the sauna heater.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe correct breaker, fuse, and cable sizes are used for a 9 kW system.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll connections are made in accordance with current UK standards (BS 7671: IET Wiring Regulations).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOutdoor-rated wiring and protective devices (RCD\/MCB) are used where required.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLighting, control units, and auxiliary connections (such as the shower) are designed for standard outdoor IP-rated connections and may use a 16 A IP44 plug as specified by KUUT.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical installation work must be certified and tested before the sauna is used. Improper or uncertified wiring can void the warranty and may pose a safety risk.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKuut saunas are delivered fully assembled. To protect the sauna’s base frame, it is recommended to install the sauna above ground level. Place a water-resistant material, such as bitumen strips, between the base frame and the surface to prevent direct contact with the ground.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAssembled Deliveries:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eAssembled saunas cannot be offloaded by hand. Depending on access, you have three options: forklift, HIAB, or crane.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eForklift:\u003c\/strong\u003e If there is enough space to move the sauna from the truck to its final position, a forklift is the most cost-effective option.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHIAB:\u003c\/strong\u003e For lifting the sauna over a fence or wall near the road, a HIAB is a practical and affordable choice.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCrane:\u003c\/strong\u003e If your sauna’s final position is far from the road and lacks forklift access, a crane will be necessary.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you’re unsure about the best solution, please don't hesitate to contact us for advice or assistance in finding the right option.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Kuut Sauna is built to the highest standards of craftsmanship and durability — and we stand firmly behind that quality. That’s why every Kuut Sauna comes with a 5-year manufacturer’s warranty, giving you complete peace of mind.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis warranty covers any defects in materials or workmanship under normal residential use for a full five years from the date of delivery. Should you experience an issue such as glass panel defects, structural movement, or unexpected wood splitting, we’ll ensure it’s promptly assessed and resolved.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur goal is simple: we want your Kuut Sauna to bring you relaxation and enjoyment for many years to come, worry-free.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease note that the warranty does not cover natural variations in wood grain or colour, normal wear and tear, improper installation, or damage caused by misuse, neglect, or environmental factors.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003eResources\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-electric-sauna-l-basic-specifications.pdf?v=1708530814\"\u003e\u003cspan\u003eKUUT Electric Sauna L Basic Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-electric-sauna-l-premium-specifications.pdf?v=1708530813\"\u003e\u003cspan\u003eKUUT Electric Sauna L Premium Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/www.youtube.com\/embed\/eweErRuBy7Q?si=0lG5Zq2oTOLNZVOG\"\u003e\u003cspan\u003eKUUT Plug \u0026amp; Play Saunas (Video)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-sauna-product-catalogue.pdf?v=1708508629\"\u003e\u003cspan\u003eKUUT Sauna Product Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"KUUT","offers":[{"title":"Default Title","offer_id":55787699667276,"sku":null,"price":19999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Kuut_L_FT_1.jpg?v=1762339215"},{"product_id":"jaquar-2-person-premium-kubix-indoor-home-sauna","title":"Jaquar 2 Person Premium Kubix Indoor Home Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-start=\"0\" data-end=\"23\"\u003eJaquar Kubix Sauna Traditional Heat. Modern Luxury. Built for Pure Relaxation.\u003c\/h2\u003e\n\u003cp data-start=\"91\" data-end=\"310\"\u003eExperience authentic sauna bathing reimagined for contemporary living with the Jaquar Kubix Sauna — a beautifully engineered 2–to 3-person sauna that combines timeless craftsmanship with modern design and technology.\u003c\/p\u003e\n\u003cp data-start=\"312\" data-end=\"741\"\u003eCrafted from premium Canadian Hemlock wood and finished with tempered safety glass, the Kubix exudes refined elegance while ensuring exceptional heat retention and durability. At its core lies a powerful 4.5 kW stove heater, delivering the rich, dry heat of a traditional sauna. This system generates deep, even warmth that promotes detoxification, soothes muscles, relieves tension, and enhances overall well-being.\u003c\/p\u003e\n\u003cp data-start=\"743\" data-end=\"1090\"\u003eInside, the spacious cabin is designed for comfort and relaxation, featuring smooth timber benches, ergonomic backrests, and optional chromotherapy LED lighting to create a calming, spa-like atmosphere. The digital control system enables precise temperature and time adjustments, providing you with full control over your wellness experience.\u003c\/p\u003e\n\u003cp data-start=\"1092\" data-end=\"1285\"\u003eDesigned for year-round home use, the Kubix heats up quickly and maintains consistent performance, offering all the benefits of a professional sauna in a compact, beautifully built space.\u003c\/p\u003e\n\u003cp data-start=\"1287\" data-end=\"1492\" data-is-last-node=\"\" data-is-only-node=\"\"\u003eElegant, efficient, and built to last, the Jaquar Kubix Sauna transforms your home into a personal sanctuary — where traditional heat therapy meets modern sophistication for a truly restorative escape.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eModel:\u003c\/strong\u003e JSA-NAW-T16120\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 1750mm (W) x 1200mm (D) x 2100mm (H)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 2 - 3 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e Premium Hemlock Wood\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 4.5kW Stove Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eLighting:\u003c\/strong\u003e Interior LED, Backrest LED Chromotherapy\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMonitoring:\u003c\/strong\u003e Thermometer, Hygrometer, Sandglass Timer\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDoor:\u003c\/strong\u003e Outward Opening Hinge Door\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 5 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAudio System, Bluetooth Music System\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eControls Digital Control Panel\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eJaquar Kubix Sauna 2–3 Seater\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Choose your model \u0026amp; place your order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelect the Jaquar Kubix Sauna (2‑3 seater) that fits your space and wellness goals.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdd it to your cart and complete your purchase online.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou will receive an order confirmation with your order details and reference number.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order processing \u0026amp; preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce your payment is confirmed, your order is sent to the warehouse for preparation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna is inspected for quality, and all components are verified. The unit is then securely packaged in modular sections for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccessories, hardware, and the instruction manual are included.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery to your address\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna is shipped directly to your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery usually takes 7-12 working days, depending on stock and location.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDue to the large, heavy nature of the boxes, please ensure that someone is available to receive them.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe aim to deliver your product as fast as possible. For Jaquar products, we do not use tracking software. You will typically receive a phone call 24 hours before the delivery. In some cases, we may contact you on the day, approximately 2-3 hours before delivery, to confirm that someone will be present to receive the delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cmeta charset=\"utf-8\"\u003eDelivery for Jaquar products is kerbside.\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf, when we phone you, you tell us you are not available to receive the delivery, we will organise the delivery for your next available date.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Receipt \u0026amp; inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eInspect all packaging for visible damage upon arrival.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eOpen the boxes and check that all parts listed in the manual are present and undamaged.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eContact customer support immediately if anything is missing or damaged.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eKeep all packaging until the sauna is fully assembled and functioning.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eThe sauna should be installed by a qualified professional for safety and to maintain warranty coverage.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation services can be arranged upon request. A quote will be provided based on the location and site-specific details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRequirements before installation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eDedicated power supply (e.g., 220–240 V, properly protected) installed by a certified electrician. Please consult a qualified electrician to discuss, as every property layout is different.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eA level, dry floor strong enough to support the sauna’s weight.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eAdequate clearance and ventilation must be maintained around the unit.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eAfter assembly, test all key features, including the heater, digital controls, lighting, audio (if included), and temperature\/humidity monitoring systems.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Warranty \u0026amp; aftercare\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eThe Jaquar Kubix Sauna comes with a manufacturer’s warranty covering defects in materials and workmanship.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eThe warranty does not cover damage caused by improper installation, misuse, or neglect.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eKeep your proof of purchase and installation details for any future service or warranty claims.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Returns (if applicable)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReturns may be possible within a specified period (e.g., 7 days) if the product is unused, undamaged, and in its original packaging.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce the item has been inspected, a refund will be issued in accordance with our \u003ca href=\"https:\/\/balancerecovery.co.uk\/policies\/refund-policy\"\u003ereturn policy\u003c\/a\u003e.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy your wellness retreat\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce installed, the Jaquar Kubix Sauna is ready to deliver a premium home wellness experience for 2–3 people.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFeatures include ergonomic seating, powerful heating, chromotherapy lighting, and optional audio systems.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFollow the care instructions: clean the wood, maintain adequate ventilation, and periodically inspect and test electrical components.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Kubix Sauna is equipped with a high-performance 4.5 kW traditional stove heater, designed to create the deep, enveloping warmth of an authentic Finnish-style sauna. This system delivers a powerful yet balanced heat that promotes full-body relaxation, detoxification, and muscle recovery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHeater Specifications\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Kubix features a 4.5 kW stove heater that quickly raises the cabin temperature for consistent, even warmth. It is designed for 2–3 users, offering an ideal blend of comfort and efficiency. The temperature range typically spans from 20°C to 70°C, with a recommended operating zone of 37°C to 55°C for comfortable daily use.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePerformance and Experience\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe heater produces a traditional dry heat environment, allowing users to enjoy the deep sweat and rejuvenating benefits associated with classic saunas. Combined with the sauna’s Canadian Hemlock wood construction and tempered glass panels, the Kubix ensures exceptional heat retention, durability, and a luxurious aesthetic.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOptional features such as chromotherapy lighting, ergonomic backrests, and a digital control system enhance comfort, allowing for precise temperature management and a tailored wellness experience.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eCustomer Responsibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAlthough the heating system is pre-installed at the factory, the customer is responsible for all electrical wiring, power supply, and final connections. Installation must be carried out by a qualified electrician in full compliance with UK electrical safety regulations to guarantee safe and reliable performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar saunas are manufactured in India and come standard with an Indian-style plug. Because electrical standards differ between India and the UK, the plug will not fit a standard UK socket. If you intend to connect the sauna using a standard household outlet rather than a hard-wired connection, the plug will need to be changed to a UK-compatible plug.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese saunas are designed to operate on a single-phase electrical supply and draw approximately 12 amps, which is within the range of a standard domestic circuit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e*However, it’s essential that all electrical work, including changing the plug or hard-wiring the sauna, is carried out by a qualified electrician to ensure the installation complies with UK electrical safety regulations (BS 7671).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA professional will confirm the correct cable size, fuse rating, and socket type to guarantee safe operation. This ensures your Jaquar sauna runs efficiently and safely while maintaining warranty protection.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe’re pleased to offer complimentary delivery across the UK mainland on all Jaquar saunas. For Jaquar products, the estimated delivery time is 5–12 working days from order confirmation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDelivery times shown on our product pages are accurate estimates; however, please note that they may vary slightly due to logistics or external factors. In the event of any unexpected delays, our team will contact you promptly with an update.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Jaquar Saunas are delivered with full installation instructions and typically require two people for assembly. The process is straightforward and can be completed with basic tools.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you’d prefer a professional installation service, we can arrange this for you at an additional cost. Pricing will depend on your location, whether the sauna is being installed indoors or outdoors, and the specific site conditions — including electrical access and preparation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery Jaquar sauna comes with a 5-year manufacturer’s warranty as standard, giving you complete peace of mind and long-term confidence in your purchase. This warranty covers any manufacturing or technical defects that may arise during normal use within the warranty period, including the cost of any necessary repairs or replacement parts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e the warranty does not cover damage caused by misuse or negligence. Issues resulting from water exposure, impacts, scratches, or other forms of accidental damage are not included under the manufacturer’s guarantee.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar takes pride in the craftsmanship and reliability of its products, and this warranty reflects that commitment to quality. Your sales invoice will act as proof of warranty, clearly stating the start and end dates of your coverage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe want you to feel completely confident in your purchase. If, for any reason, you’re not satisfied with your order, please contact our team by phone, email, or live chat within 7 days of delivery to arrange a return.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo return your sauna, please ensure it is securely repacked in its original packaging, including all accessories and documentation. Once confirmed, we’ll organise collection either by arranging a home pickup for larger items or by directing you to a convenient drop-off location for smaller parcels.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor Jaquar products, returns and cancellations are entirely free of charge within the 7-day return window. You can return your product at no cost, provided it’s unused and in its original condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to cancel or reject your order before delivery, a small deduction may be applied to cover the associated shipping and return fees.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur goal is to make the process as transparent and straightforward as possible, ensuring a seamless experience from order to return.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/jaquar-kubix-sauna-specifications.pdf?v=1704715770\"\u003e\u003cspan\u003eJaquar Kubix Sauna Specifications Data Sheet\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Stove_heater_manual_3-9kW-2023.3.14_e004f29c-b4e7-44d8-8dd4-03a6c2eb4526.pdf?v=1748878943\"\u003e\u003cspan\u003eHeater Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Jaquar","offers":[{"title":"Default Title","offer_id":55794972524876,"sku":"JQ-KUBIX","price":5597.25,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/jsa-naw-t16120_348d1cdd-539b-4126-ab25-ac277842fdd1.jpg?v=1761721130"},{"product_id":"jaquar-2-person-premium-paire-indoor-home-sauna","title":"Jaquar 2 Person Premium Paire Indoor Home Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-start=\"33\" data-end=\"88\" style=\"text-align: left;\"\u003eJaquar Paire Sauna – Luxury Wellness for Two\u003c\/h2\u003e\n\u003cp data-start=\"90\" data-end=\"411\" style=\"text-align: left;\"\u003eStep into a world of relaxation, rejuvenation, and refined wellness with the Jaquar Paire Infrared Sauna — a two-person infrared sauna engineered for exceptional performance and contemporary living. Designed with elegance, efficiency, and well-being in mind, the Paire transforms any home into a private spa retreat.\u003c\/p\u003e\n\u003cp data-start=\"413\" data-end=\"871\" style=\"text-align: left;\"\u003eCrafted from premium Canadian Hemlock wood and tempered safety glass, this sauna blends modern sophistication with superior heat retention and durability. Inside, the dual infrared heating system — combining full-spectrum and carbon-fibre infrared heaters — delivers a deep, even warmth that gently and effectively penetrates the body. The result is faster relaxation, improved circulation, muscle recovery, and a lasting sense of calm.\u003c\/p\u003e\n\u003cp data-start=\"873\" data-end=\"1246\" style=\"text-align: left;\"\u003eWith a total output of approximately 2,490 W, the Paire heats quickly and maintains a consistent temperature between 20°C and 70°C, offering optimal comfort in every session. Its digital control panel lets you fine-tune your settings with ease, while chromotherapy lighting and Bluetooth audio integration create a truly immersive wellness experience.\u003c\/p\u003e\n\u003cp data-start=\"1248\" data-end=\"1637\" style=\"text-align: left;\"\u003eSpacious enough for two yet compact enough for modern homes, the Jaquar Paire Infrared Sauna combines advanced technology, luxurious materials, and ergonomic design to redefine home wellness. Whether for relaxation, recovery, or daily rejuvenation, it’s the perfect balance of innovation and indulgence — built to elevate your health and transform your home into a sanctuary of calm.\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eModel: \u003c\/strong\u003eJSA-NAW-DLX9022\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 1300mm (W) x 1050mm (D) x 1900mm (H)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e Premium Hemlock Wood\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass:\u003c\/strong\u003e 8mm Tempered Glass\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 2 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eAudio System: \u003c\/strong\u003eBluetooth, USB, AUX, FM Radio with 2 Built-in Speakers\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLighting:\u003c\/strong\u003e LED Chromotherapy Light + Rear LED Strip Light (Remote Controlled)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eControl System:\u003c\/strong\u003e Smart Digital Control Panel with Integrated Temperature Sensor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTemperature Range:\u003c\/strong\u003e 20°C – 70°C (Recommended Range: 37°C – 55°C)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Requirement: \u003c\/strong\u003eSingle Phase Connection (16 Amp Plug)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeating System: \u003c\/strong\u003e2490W total – includes 4 Full-Spectrum Heaters (Back 300W x2, Front 350W x2) + 4 Carbon Heaters (Side 460W x2, Leg 150W x1, Floor 70W x1)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 5 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eModel: \u003c\/strong\u003eJSA-NAW-DLX9022\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 1300mm (W) x 1050mm (D) x 1900mm (H)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e Premium Hemlock Wood\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass:\u003c\/strong\u003e 8mm Tempered Glass\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 2 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eAudio System: \u003c\/strong\u003eBluetooth, USB, AUX, FM Radio with 2 Built-in Speakers\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLighting:\u003c\/strong\u003e LED Chromotherapy Light + Rear LED Strip Light (Remote Controlled)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eControl System:\u003c\/strong\u003e Smart Digital Control Panel with Integrated Temperature Sensor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTemperature Range:\u003c\/strong\u003e 20°C – 70°C (Recommended Range: 37°C – 55°C)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Requirement: \u003c\/strong\u003eSingle Phase Connection (16 Amp Plug)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeating System: \u003c\/strong\u003e2490W total – includes 4 Full-Spectrum Heaters (Back 300W x2, Front 350W x2) + 4 Carbon Heaters (Side 460W x2, Leg 150W x1, Floor 70W x1)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 5 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eJaquar Paire Infrared Sauna\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Choose your model \u0026amp; place your order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eSelect the \u003c\/span\u003e\u003cspan\u003eJaquar Paire Infrared Sauna (2 Seater)\u003c\/span\u003e\u003cspan\u003e, an elegant and compact wellness solution designed for high-performance heat therapy.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdd it to your cart and complete your purchase online.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou will receive an order confirmation with your order details and reference number.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order processing \u0026amp; preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce your payment is confirmed, your order is sent to the warehouse for preparation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eThe sauna is inspected for quality, and all specialised components—including the \u003c\/span\u003e\u003cspan\u003e4 full-spectrum heaters\u003c\/span\u003e\u003cspan\u003e and \u003c\/span\u003e\u003cspan\u003e4 carbon heaters\u003c\/span\u003e\u003cspan\u003e—are verified.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe unit is securely packaged in modular sections for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eAccessories like the \u003c\/span\u003e\u003cspan\u003eS-shaped ergonomic backrests\u003c\/span\u003e\u003cspan\u003e, chromotherapy remote, and instruction manual are included.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery to your address\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is shipped directly to your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eDelivery usually takes \u003c\/span\u003e\u003cspan\u003e7-12 working days\u003c\/span\u003e\u003cspan\u003e, depending on stock and location.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDue to the large, heavy nature of the boxes (approx. 1300mm x 1050mm footprint), please ensure that someone is available to receive them.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eFor Jaquar products, tracking software is not used. You will typically receive a phone call \u003c\/span\u003e\u003cspan\u003e24 hours before delivery\u003c\/span\u003e\u003cspan\u003e, and often a follow-up call \u003c\/span\u003e\u003cspan\u003e2-3 hours before arrival\u003c\/span\u003e\u003cspan\u003e to confirm presence.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eDelivery is \u003c\/span\u003e\u003cspan\u003ekerbside\u003c\/span\u003e\u003cspan\u003e. If you are unavailable when called, the delivery will be rescheduled for your next available date.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Receipt \u0026amp; inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInspect all packaging for visible damage upon arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eOpen the boxes and check that all parts—including the \u003c\/span\u003e\u003cspan\u003e8mm tempered glass panels\u003c\/span\u003e\u003cspan\u003e and Hemlock wood sections—are present and undamaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eContact customer support immediately if anything is missing or damaged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eKeep all packaging\u003c\/span\u003e\u003cspan\u003e until the sauna is fully assembled and functioning.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe sauna should be installed by a qualified professional to ensure safety and maintain your \u003c\/span\u003e\u003cspan\u003e5-year warranty\u003c\/span\u003e\u003cspan\u003e coverage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eRequirements before installation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eElectrical:\u003c\/strong\u003e\u003cspan\u003e A dedicated power supply (Single Phase, 13-16 Amp, depending on local wiring) installed by a certified electrician. The Paire has a total power consumption of \u003c\/span\u003e\u003cspan\u003e2490W\u003c\/span\u003e\u003cspan\u003e. \u003cmeta charset=\"utf-8\"\u003eAlways defer to your qualified electrician's assessment and judgment when you consult with one.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSurface:\u003c\/strong\u003e\u003cspan\u003e A level, dry floor strong enough to support the unit’s weight.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSpace:\u003c\/strong\u003e\u003cspan\u003e Adequate clearance for the outward-opening hinge door and ventilation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eAfter assembly, test all smart features: the digital control panel, \u003c\/span\u003e\u003cspan\u003eBluetooth audio system\u003c\/span\u003e\u003cspan\u003e, LED chromotherapy lighting, and the dual-heating system.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Warranty \u0026amp; aftercare\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Paire Sauna comes with a manufacturer’s warranty (typically \u003c\/span\u003e\u003cspan\u003e5 years on the structure\u003c\/span\u003e\u003cspan\u003e and \u003c\/span\u003e\u003cspan\u003e2 years on electrical components\u003c\/span\u003e\u003cspan\u003e).\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty does not cover damage caused by improper installation, misuse, or neglect.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eKeep your proof of purchase and installation certificate for any future service claims.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Returns (if applicable)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eReturns may be possible within a specified period (e.g., 7 days) if the product is unused, undamaged, and in its original packaging.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce inspected at the warehouse, a refund will be issued in accordance with the \u003ca href=\"https:\/\/balancerecovery.co.uk\/policies\/refund-policy\"\u003ereturn policy\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy your wellness retreat\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eOnce installed, your Jaquar Paire Sauna is ready to provide a premium infrared experience for \u003c\/span\u003e\u003cspan\u003e2 people\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003eFeatures to enjoy:\u003cspan\u003e Deep-penetrating infrared heat (20°C to 70°C), mood-enhancing chromotherapy, and lumbar-support seating.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003eCare Instructions: Wipe down the Hemlock wood after use, keep it in a dry environment, and periodically check electrical connections to ensure peak performance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Paire Infrared Sauna is equipped with a highly advanced dual infrared heating system, combining both full-spectrum and carbon-fibre heaters to create an even, deeply penetrating warmth for two users. This balanced combination delivers a professional-grade wellness experience that is gentle, efficient, and effective.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHeater Specifications\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Paire’s infrared system has a total output of approximately 2,490 W. It features a precise arrangement of four full-spectrum heaters (located at the back and front) and four carbon heaters (placed on the sides, legs, and floor). This configuration ensures the entire cabin heats evenly, surrounding the body with smooth, consistent warmth that feels natural and restorative.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe operating temperature ranges from 20°C to 70°C, with the ideal comfort zone typically between 37°C and 55°C. The system is designed to warm the body directly rather than simply heating the air, which allows for faster warm-up times and a more comfortable, breathable environment during use.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePerformance and Benefits\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe combination of full-spectrum and carbon infrared heaters offers the best of both technologies:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull-spectrum panels provide instant, radiant heat for a quick and relaxing experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCarbon-fibre heaters deliver deep, therapeutic warmth that penetrates muscles, supports recovery, and improves circulation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTogether, they create a balanced, spa-quality heat environment ideal for daily wellness and stress relief.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eCustomer Responsibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the heating system is fully integrated at the factory, all electrical wiring, supply, and final connection are the customer’s responsibility. Installation must be completed by a qualified electrician in full compliance with UK electrical safety regulations to ensure safe and reliable operation.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar saunas are manufactured in India and come standard with an Indian-style plug. Because electrical standards differ between India and the UK, the plug will not fit a standard UK socket. If you intend to connect the sauna using a standard household outlet rather than a hard-wired connection, the plug will need to be changed to a UK-compatible plug.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese saunas are designed to operate on a single-phase electrical supply and draw approximately 12 amps, which is within the range of a standard domestic circuit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e*However, it’s essential that all electrical work, including changing the plug or hard-wiring the sauna, is carried out by a qualified electrician to ensure the installation complies with UK electrical safety regulations (BS 7671).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA professional will confirm the correct cable size, fuse rating, and socket type to guarantee safe operation. This ensures your Jaquar sauna runs efficiently and safely while maintaining warranty protection.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe’re pleased to offer complimentary delivery across the UK mainland on all Jaquar saunas. For Jaquar products, the estimated delivery time is 5–12 working days from order confirmation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDelivery times shown on our product pages are accurate estimates; however, please note that they may vary slightly due to logistics or external factors. In the event of any unexpected delays, our team will contact you promptly with an update.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Jaquar Saunas are delivered with full installation instructions and typically require two people for assembly. The process is straightforward and can be completed with basic tools.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you’d prefer a professional installation service, we can arrange this for you at an additional cost. Pricing will depend on your location, whether the sauna is being installed indoors or outdoors, and the specific site conditions — including electrical access and preparation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery Jaquar sauna comes with a 5-year manufacturer’s warranty as standard, giving you complete peace of mind and long-term confidence in your purchase. This warranty covers any manufacturing or technical defects that may arise during normal use within the warranty period, including the cost of any necessary repairs or replacement parts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e the warranty does not cover damage caused by misuse or negligence. Issues resulting from water exposure, impacts, scratches, or other forms of accidental damage are not included under the manufacturer’s guarantee.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar takes pride in the craftsmanship and reliability of its products, and this warranty reflects that commitment to quality. Your sales invoice will act as proof of warranty, clearly stating the start and end dates of your coverage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe want you to feel completely confident in your purchase. If, for any reason, you’re not satisfied with your order, please contact our team by phone, email, or live chat within 7 days of delivery to arrange a return.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo return your sauna, please ensure it is securely repacked in its original packaging, including all accessories and documentation. Once confirmed, we’ll organise collection either by arranging a home pickup for larger items or by directing you to a convenient drop-off location for smaller parcels.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor Jaquar products, returns and cancellations are entirely free of charge within the 7-day return window. You can return your product at no cost, provided it’s unused and in its original condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to cancel or reject your order before delivery, a small deduction may be applied to cover the associated shipping and return fees.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur goal is to make the process as transparent and straightforward as possible, ensuring a seamless experience from order to return.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/jaquar-paire-infrared-sauna-2-person-data-sheet.pdf?v=1743684118\"\u003e\u003cspan\u003eJaquar Paire Infrared Sauna Data Sheet\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/jaquar-paire-infrared-sauna-user-manual.pdf?v=1762304900\"\u003e\u003cspan\u003eJaquar Paire Infrared Sauna User Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Paire_sauna_manual_240607_094027.pdf?v=1718083066\"\u003e\u003cspan\u003eJaquar Paire Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Jaquar_Paire_Product_Technical_Image.jpg?v=1764853303\"\u003e\u003cspan\u003eJaquar Paire Product Technical Image\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Jaquar","offers":[{"title":"Default Title","offer_id":55794972557644,"sku":"JQ-PAIRE","price":4746.75,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/jaquar-paire-infrared-sauna-2-seater-649058.webp?v=1775310721"},{"product_id":"jaquar-2-person-premium-kaya-compact-home-sauna","title":"Jaquar 2 Person Premium Kaya Compact Home Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"285\" data-start=\"215\"\u003eJaquar Kaya Infrared Sauna – Compact Luxury, Deep Infrared Therapy\u003c\/h2\u003e\n\u003cp data-end=\"564\" data-start=\"287\"\u003eDiscover focused, spa-grade wellness at home with the Jaquar Kaya Infrared Sauna. Designed for 1–2 users, Kaya blends modern aesthetics with advanced infrared technology to deliver a calm, restorative experience in a compact footprint that suits contemporary living spaces.\u003c\/p\u003e\n\u003cp data-end=\"961\" data-start=\"566\"\u003eCrafted with premium Canadian Hemlock and tempered safety glass, the cabin is built for durability, clean lines, and efficient heat retention. Inside, high-performance carbon-fibre infrared panels generate deep, even warmth that helps relax muscles, boost circulation, ease tension, and support overall wellbeing—without the uncomfortably high air temperatures of traditional saunas.\u003c\/p\u003e\n\u003cp data-end=\"1312\" data-start=\"963\"\u003eAn intuitive digital control system allows you to set session time and temperature with precision, while optional chromotherapy lighting and Bluetooth audio elevate every session into a soothing, sensory experience. Fast heat-up times, ergonomic seating, and a tidy, low-maintenance interior make the Kaya as effortless to use as it is enjoyable.\u003c\/p\u003e\n\u003cp data-end=\"1529\" data-start=\"1314\"\u003eElegant, efficient, and purpose-built for daily rejuvenation, the Jaquar Kaya Infrared Sauna transforms any corner of your home into a private wellness retreat—delivering premium infrared therapy, day after day.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eModel: \u003c\/strong\u003eJSA-NAW-MD3150IH\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 1500mm (W) x 1100mm (D) x 2100mm (H)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 2-3 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e Premium Hemlock Wood\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeating System: \u003c\/strong\u003eSix 2000W Carbon Fibre Infrared Heaters\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eControl Panel: \u003c\/strong\u003eK3 Digital Control System\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLighting: \u003c\/strong\u003eIntegrated LED Chromotherapy System\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass Thickness: \u003c\/strong\u003e8mm Tempered Glass Panels\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eAudio System: \u003c\/strong\u003eBluetooth Music System with Stereo Speakers\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eAdditional Features:\u003c\/strong\u003e Aromatherapy Holder, S-Shaped Backrests, Thermometer, and Hygrometer\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInstallation: \u003c\/strong\u003ePre-Assembled Panels with Easy Flat-Pack Setup\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eAssembly:\u003c\/strong\u003e Flat-Pack, Easy Self-Installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 5 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eJaquar 2 Person Premium Kaya Compact Home Sauna\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Choose your model \u0026amp; place your order\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the Jaquar Kaya Infrared Sauna (1-2 seater)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAdd the product to your cart and complete your purchase securely online.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive an order confirmation email with your order details and reference number.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e2. Order processing \u0026amp; preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your payment is confirmed, your order is sent to the warehouse\/logistics team for preparation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is checked for quality, all components are verified, and the unit is carefully packaged in multiple boxes for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll fittings, instruction manuals, and accessories are included.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e3. Delivery to your address\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna will be shipped directly from the supplier’s distribution centre to your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery typically takes 7-12 working days, depending on stock and your location.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive a dispatch notification once your order is on its way.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDue to the weight of the boxes and the size of the unit, please ensure someone is available to receive the delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe aim to deliver your product as fast as possible. For Jaquar products, we do not use tracking software. You will typically receive a phone call 24 hours before the delivery. In some cases, we may contact you on the day, approximately 2-3 hours before delivery, to confirm that someone will be present to receive the delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cmeta charset=\"utf-8\"\u003eDelivery for Jaquar products is kerbside.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf, when we phone you, you tell us you are not available to receive the delivery, we will organise the delivery for your next available date.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Receipt \u0026amp; inspection\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUpon delivery, inspect the outer packaging for any visible signs of damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOpen all boxes and check that every part and component listed in the manual is present and undamaged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf anything is missing or damaged, contact client support before proceeding with installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep all original packaging until the sauna is fully installed and you’re satisfied with the product.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e5. Installation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified professional must install the Jaquar Kaya Infrared Sauna to ensure safe operation and compliance with warranty terms.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou can request a quote for our full installation service — a tailored cost will be provided based on your location and setup requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation, ensure the following:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated single-phase power supply (typically 220-240 V) on a protected circuit, installed by a qualified electrician. Please consult with a qualified electrician, as the property layout may require different requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe floor is level, dry, and strong enough to support the sauna’s weight.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThere is adequate clearance and ventilation around the unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter assembly and electrical connection, test all features, including infrared heaters, digital control panel, lighting (chromotherapy), and audio system (if included).\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Warranty \u0026amp; after-care\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna includes a manufacturer’s warranty covering defects in materials and artistry.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover damage caused by incorrect installation, misuse, or neglect.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRetain your proof of purchase, documentation of installation, and warranty information for any future service or claims.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e7. Returns (if applicable)\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you change your mind, you may initiate a return within a specified period after delivery (typically 7 days), provided the product is unused and undamaged and returned in its original packaging.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the product is received and inspected, a refund will be processed accordingly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e8. Enjoy your wellness retreat\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce installed, your Jaquar Kaya Infrared Sauna is ready to deliver a premium home wellness experience — deep-penetrating infrared heat in a beautifully crafted cabin with advanced features.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the care and maintenance instructions: clean the wood carefully, ensure good ventilation, and periodically inspect \u003cmeta charset=\"utf-8\"\u003eelectrical components for safe operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor any questions, advice, or support, our customer service team is available to assist you.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Kaya Sauna features a state-of-the-art infrared heating system designed to deliver deep, even warmth for a relaxing and restorative experience. Equipped with six high-performance carbon-fibre infrared panels (approx. 2000 W total output), it provides consistent, soothing heat that promotes circulation, muscle recovery, and overall well-being.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOperating between 20°C and 70°C, the Kaya heats up quickly and maintains an ideal comfort range of 37°C–55°C, offering the benefits of a traditional sauna without excessive heat.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConstructed from premium Canadian Hemlock wood with tempered glass panels, the cabin retains warmth efficiently while creating a sleek, modern aesthetic. The digital control system allows easy adjustment of temperature, duration, and lighting for a fully personalised session.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-5e9d50b6-7fff-991d-1dae-b0e8b427ba75\"\u003e*Please note:\u003c\/b\u003e All electrical wiring, supply, and final connection are the customer’s responsibility. Installation must be carried out by a qualified electrician in full compliance with UK electrical safety regulations to ensure safe and efficient operation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar saunas are manufactured in India and come standard with an Indian-style plug. Because electrical standards differ between India and the UK, the plug will not fit a standard UK socket. If you intend to connect the sauna using a standard household outlet rather than a hard-wired connection, the plug will need to be changed to a UK-compatible plug.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese saunas are designed to operate on a single-phase electrical supply and draw approximately 12 amps, which is within the range of a standard domestic circuit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e*However, it’s essential that all electrical work, including changing the plug or hard-wiring the sauna, is carried out by a qualified electrician to ensure the installation complies with UK electrical safety regulations (BS 7671).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA professional will confirm the correct cable size, fuse rating, and socket type to guarantee safe operation. This ensures your Jaquar sauna runs efficiently and safely while maintaining warranty protection.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe’re pleased to offer complimentary delivery across the UK mainland on all Jaquar saunas. For Jaquar products, the estimated delivery time is 5–12 working days from order confirmation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDelivery times shown on our product pages are accurate estimates; however, please note that they may vary slightly due to logistics or external factors. In the event of any unexpected delays, our team will contact you promptly with an update.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Jaquar Saunas are delivered with full installation instructions and typically require two people for assembly. The process is straightforward and can be completed with basic tools.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you’d prefer a professional installation service, we can arrange this for you at an additional cost. Pricing will depend on your location, whether the sauna is being installed indoors or outdoors, and the specific site conditions — including electrical access and preparation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery Jaquar sauna comes with a 5-year manufacturer’s warranty as standard, giving you complete peace of mind and long-term confidence in your purchase. This warranty covers any manufacturing or technical defects that may arise during normal use within the warranty period, including the cost of any necessary repairs or replacement parts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e the warranty does not cover damage caused by misuse or negligence. Issues resulting from water exposure, impacts, scratches, or other forms of accidental damage are not included under the manufacturer’s guarantee.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar takes pride in the craftsmanship and reliability of its products, and this warranty reflects that commitment to quality. Your sales invoice will act as proof of warranty, clearly stating the start and end dates of your coverage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe want you to feel completely confident in your purchase. If, for any reason, you’re not satisfied with your order, please contact our team by phone, email, or live chat within 7 days of delivery to arrange a return.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo return your sauna, please ensure it is securely repacked in its original packaging, including all accessories and documentation. Once confirmed, we’ll organise collection either by arranging a home pickup for larger items or by directing you to a convenient drop-off location for smaller parcels.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor Jaquar products, returns and cancellations are entirely free of charge within the 7-day return window. You can return your product at no cost, provided it’s unused and in its original condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to cancel or reject your order before delivery, a small deduction may be applied to cover the associated shipping and return fees.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur goal is to make the process as transparent and straightforward as possible, ensuring a seamless experience from order to return.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/jaquar-kaya-sauna-specifications.pdf?v=1704741004\"\u003e\u003cspan\u003eJaquar Kaya Infrared Sauna Data Sheet\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/JSA-NAW-MD3150IH_kaya_installation_manual.pdf?v=1719142013\"\u003e\u003cspan\u003eJaquar Kaya Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Jaquar_Kaya_Product_Technical_Image.jpg?v=1764853240\"\u003e\u003cspan\u003eJaquar Kaya Product Technical Image\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Jaquar","offers":[{"title":"Default Title","offer_id":55794972688716,"sku":"JQ-KAYA","price":3832.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/jsa-naw-md3150ih.jpg?v=1761721169"},{"product_id":"jaquar-1-person-premium-solo-ne-infrared-sauna","title":"Jaquar 1 Person Premium Solo NE Infrared Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 class=\"Polaris-Text--root Polaris-Text--headingLg Polaris-Text--semibold Polaris-Text--base\" tabindex=\"-1\"\u003eJaquar Solo NE Infrared Sauna – Modern Design Meets Deep Infrared Therapy\u003c\/h2\u003e\n\u003cp data-end=\"295\" data-start=\"112\"\u003eDiscover the ultimate at-home wellness experience with the Jaquar Solo Infrared Sauna – a sleek, one-person sauna that combines elegant design with advanced infrared technology.\u003c\/p\u003e\n\u003cp data-end=\"599\" data-start=\"297\"\u003eCrafted from premium Hemlock wood and tempered safety glass, it delivers both beauty and performance. The powerful carbon and mica infrared heaters provide deep, gentle heat that relaxes muscles, improves circulation, and promotes total wellbeing — all at a comfortable temperature range.\u003c\/p\u003e\n\u003cp data-is-only-node=\"\" data-is-last-node=\"\" data-end=\"874\" data-start=\"601\"\u003eWith its digital control panel, Bluetooth sound system, and chromotherapy lighting, every session becomes a rejuvenating escape. Compact, energy-efficient, and expertly built, the Jaquar Solo Infrared Sauna turns your home into a private wellness sanctuary.\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eModel:\u003c\/strong\u003e JSA-NAW-DLX9011\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 90cm (W) x 105cm (D) x 190cm (H)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 1 Person\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e Premium Hemlock Wood\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 1.75kW Infrared Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTemperature Range: \u003c\/strong\u003e20°C - 70°C (Recommended 37°C - 55°C)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLighting Interior: \u003c\/strong\u003eLED Chromotherapy \u0026amp; Backrest LED Lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eControl System:\u003c\/strong\u003e Digital Touch Panel with Temperature Sensor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eAudio System: \u003c\/strong\u003eFM Radio, Bluetooth, USB, and AUX Connectivity\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass Door:\u003c\/strong\u003e Tempered Glass for Safety \u0026amp; Durability\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInstallation: \u003c\/strong\u003ePre-Assembled Panels with Easy Flat-Pack Setup\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePower Supply: \u003c\/strong\u003eStandard Single-Phase Connection (Plug or Fused Spur)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty: \u003c\/strong\u003e5 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eModel:\u003c\/strong\u003e JSA-NAW-DLX9011\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 90cm (W) x 105cm (D) x 190cm (H)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 1 Person\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e Premium Hemlock Wood\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 1.75kW Infrared Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTemperature Range: \u003c\/strong\u003e20°C - 70°C (Recommended 37°C - 55°C)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLighting Interior: \u003c\/strong\u003eLED Chromotherapy \u0026amp; Backrest LED Lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eControl System:\u003c\/strong\u003e Digital Touch Panel with Temperature Sensor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eAudio System: \u003c\/strong\u003eFM Radio, Bluetooth, USB, and AUX Connectivity\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass Door:\u003c\/strong\u003e Tempered Glass for Safety \u0026amp; Durability\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInstallation: \u003c\/strong\u003ePre-Assembled Panels with Easy Flat-Pack Setup\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePower Supply: \u003c\/strong\u003eStandard Single-Phase Connection (Plug or Fused Spur)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty: \u003c\/strong\u003e5 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eJaquar 1 Person Premium Solo NE Infrared Sauna\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Choose your model \u0026amp; place your order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the Jaquar Solo Infrared Sauna (1-Seater) to suit your space and personal wellness goals.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAdd it to your cart and complete your purchase securely online.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou’ll receive an order confirmation email with your order details and reference number.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order processing \u0026amp; preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your payment is confirmed, your order is sent to the logistics team for preparation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is carefully inspected for quality, packaged, and prepared for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll parts, accessories, and assembly instructions are included in the delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery to your address\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna will be shipped directly from the supplier’s distribution centre.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery typically takes 5–12 working days, depending on your location and stock levels.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAs the sauna is heavy and delivered in multiple boxes, please ensure someone is available to receive the delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe aim to deliver your product as fast as possible. For Jaquar products, we do not use tracking software. You will typically receive a phone call 24 hours before the delivery. In some cases, we may contact you on the day, approximately 2–3 hours before delivery, to confirm that someone will be present to receive the delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery for Jaquar products is kerbside.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf, when we phone you, you tell us you are not available to receive the delivery, we will organise the delivery for your next available date.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Receipt \u0026amp; inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInspect the packaging and components upon delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all parts against the included packing list to ensure nothing is missing or damaged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you encounter any issues, please contact client support before beginning the installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep all packaging materials until installation is complete and you’re happy with the product.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified professional should install the Jaquar Solo Infrared Sauna to ensure safe operation and compliance with warranty terms.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe can arrange installation for you — request a quote, and we’ll provide a tailored cost based on your location and setup requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation, make sure the following requirements are met:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated single-phase power supply (typically 220–240V, around 1.75 kW output) with proper circuit protection (RCD or breaker). Please consult with a qualified electrician, as the property layout may alter the requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA certified electrician must carry out all electrical work.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe floor is level, dry, and strong enough to support the sauna’s weight.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThere is adequate ventilation and clearance space around the unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce installed, test the infrared heaters, control panel, lighting, and any built-in audio features to confirm everything is working correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Warranty \u0026amp; aftercare\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Solo Sauna comes with a manufacturer’s warranty covering defects in materials and workmanship.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover damage caused by incorrect installation, misuse, or neglect.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep your proof of purchase and installation record for any future service or warranty claims.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003e7. Returns (if applicable)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou may request a return within 7 days of delivery if you change your mind.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe product must be unused, undamaged, and in its original packaging.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the product is received and inspected, a refund will be processed.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy your personal wellness retreat\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce installed, your Jaquar Solo Infrared Sauna is ready to create a personal spa experience at home — providing deep infrared heat, chromotherapy lighting, and ergonomic comfort in a compact design\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the maintenance guidelines to keep the wood clean, ensure good ventilation, and maintain safe electrical connections\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor future assistance or aftercare, our client support team is always available.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Solo Infrared Sauna features an advanced infrared heating system engineered for deep, therapeutic warmth and energy-efficient performance. Designed to deliver a true spa-quality experience at home, it combines carbon and mica infrared heater panels that emit gentle, penetrating heat to relax muscles, boost circulation, and promote overall well-being.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnlike traditional saunas that heat the surrounding air, the Jaquar infrared system warms the body directly, creating a soothing, even temperature that’s comfortable and effective. Operating at approximately 1.75 kW, it provides a consistent heat range between 20°C and 70°C, with an optimal zone of 37°C to 55°C for most users. The result is fast heat-up times and steady, balanced warmth across the cabin.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e*All electrical installations and connections are the customer’s responsibility and must be completed by a qualified electrician in full compliance with UK electrical safety regulations. This ensures your Jaquar infrared sauna operates safely and efficiently for years to come.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar saunas are manufactured in India and come standard with an Indian-style plug. Because electrical standards differ between India and the UK, the plug will not fit a standard UK socket. If you intend to connect the sauna using a standard household outlet rather than a hard-wired connection, the plug will need to be changed to a UK-compatible plug.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese saunas are designed to operate on a single-phase electrical supply and draw approximately 12 amps, which is within the range of a standard domestic circuit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e*However, it’s essential that all electrical work, including changing the plug or hard-wiring the sauna, is carried out by a qualified electrician to ensure the installation complies with UK electrical safety regulations (BS 7671).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA professional will confirm the correct cable size, fuse rating, and socket type to guarantee safe operation. This ensures your Jaquar sauna runs efficiently and safely while maintaining warranty protection.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe’re pleased to offer complimentary delivery across the UK mainland on all Jaquar saunas. For Jaquar products, the estimated delivery time is 5–12 working days from order confirmation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDelivery times shown on our product pages are accurate estimates; however, please note that they may vary slightly due to logistics or external factors. In the event of any unexpected delays, our team will contact you promptly with an update.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Jaquar Saunas are delivered with full installation instructions and typically require two people for assembly. The process is straightforward and can be completed with basic tools.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you’d prefer a professional installation service, we can arrange this for you at an additional cost. Pricing will depend on your location, whether the sauna is being installed indoors or outdoors, and the specific site conditions — including electrical access and preparation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery Jaquar sauna comes with a 5-year manufacturer’s warranty as standard, giving you complete peace of mind and long-term confidence in your purchase. This warranty covers any manufacturing or technical defects that may arise during normal use within the warranty period, including the cost of any necessary repairs or replacement parts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e the warranty does not cover damage caused by misuse or negligence. Issues resulting from water exposure, impacts, scratches, or other forms of accidental damage are not included under the manufacturer’s guarantee.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar takes pride in the craftsmanship and reliability of its products, and this warranty reflects that commitment to quality. Your sales invoice will act as proof of warranty, clearly stating the start and end dates of your coverage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe want you to feel completely confident in your purchase. If, for any reason, you’re not satisfied with your order, please contact our team by phone, email, or live chat within 7 days of delivery to arrange a return.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo return your sauna, please ensure it is securely repacked in its original packaging, including all accessories and documentation. Once confirmed, we’ll organise collection either by arranging a home pickup for larger items or by directing you to a convenient drop-off location for smaller parcels.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor Jaquar products, returns and cancellations are entirely free of charge within the 7-day return window. You can return your product at no cost, provided it’s unused and in its original condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to cancel or reject your order before delivery, a small deduction may be applied to cover the associated shipping and return fees.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur goal is to make the process as transparent and straightforward as possible, ensuring a seamless experience from order to return.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/jaquar-solo-one-infrared-sauna-specifications.pdf?v=1704755514\"\u003e\u003cspan\u003eJaquar Relaxo Single Infrared Sauna Data Sheet\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Relaxo_Sauna_Installation_Manual_Guidelines.pdf?v=1703868765\"\u003e\u003cspan\u003eJaquar Solo Infrared Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Jaquar_Technical_Image.jpg?v=1764853126\"\u003e\u003cspan\u003eJaquar Technical Image\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Jaquar","offers":[{"title":"Default Title","offer_id":55794972721484,"sku":"JQ-SOLO-NE","price":3376.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/jsa-naw-dlx9011.jpg?v=1761721204"},{"product_id":"holls-combi-2-person-infrared-dual-heat-hybrid-steam-sauna","title":"Holl's Combi 2 Person Infrared Dual Heat Hybrid Steam Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\" data-end=\"166\" data-start=\"114\"\u003eHybrid Combi 2-Person Infrared + Steam Sauna\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\" data-end=\"236\" data-start=\"167\"\u003e\u003cstrong data-end=\"236\" data-start=\"171\"\u003ePremium Dual-Heat Sauna for Powerful, Versatile Home Wellness\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"560\" data-start=\"238\" style=\"text-align: left;\"\u003eThe Hybrid Combi 2-Person Sauna provides a comprehensive wellness experience by combining full-spectrum infrared heating with a traditional Finnish steam system in a single, elegant, and compact cabin. Crafted from premium-grade wood with a modern glass frontage, it brings spa-level performance into any home wellness space.\u003c\/p\u003e\n\u003ch3 data-end=\"593\" data-start=\"567\" style=\"text-align: left;\"\u003eDual Heating System\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli style=\"text-align: left;\" data-end=\"625\" data-start=\"595\"\u003e\n\u003cstrong data-end=\"625\" data-start=\"599\"\u003eFull-Spectrum Infrared: \u003c\/strong\u003eQuartz and magnesium emitters offer deep, penetrating warmth at comfortable temperatures—ideal for promoting muscle relaxation, enhancing circulation, and facilitating gentle daily sessions.\u003c\/li\u003e\n\u003cli style=\"text-align: left;\" data-end=\"829\" data-start=\"796\"\u003e\n\u003cstrong\u003eTraditional Finnish Steam: \u003c\/strong\u003eA robust Harvia heater warms the cabin quickly and allows for classic steam bursts using sauna stones, delivering intense heat, deep sweating, and an authentic sauna atmosphere.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1044\" data-start=\"1011\"\u003ePremium Build \u0026amp; Experience\u003c\/h3\u003e\n\u003cul data-end=\"1297\" data-start=\"1045\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"1089\" data-start=\"1045\"\u003eDurable high-quality timber construction\u003c\/li\u003e\n\u003cli data-end=\"1121\" data-start=\"1090\"\u003eComfortable seating for two\u003c\/li\u003e\n\u003cli data-end=\"1182\" data-start=\"1122\"\u003eEven heat distribution for both infrared and steam modes\u003c\/li\u003e\n\u003cli data-end=\"1233\" data-start=\"1183\"\u003eSoft interior lighting and modern glass design\u003c\/li\u003e\n\u003cli data-end=\"1297\" data-start=\"1234\"\u003eDigital control panel for temperature, timers, and lighting\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1336\" data-start=\"1304\"\u003ePerfect for Home Wellness\u003c\/h3\u003e\n\u003cp data-end=\"1546\" data-start=\"1337\" style=\"text-align: left;\"\u003eWith its compact footprint and dual-function heating, this sauna seamlessly integrates into home gyms, relaxation rooms, and personal spa areas, providing powerful heat therapy in a stylish, space-efficient design.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLocation: \u003c\/strong\u003eIndoor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 2 persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 140 x 130 x 190 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDual Healthy Emitters:\u003c\/strong\u003e x 4\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCarbon Panels:\u003c\/strong\u003e x 1\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStove: \u003c\/strong\u003e3.5kW + stones\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal Power: \u003c\/strong\u003e2200w\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStructure and Wood:\u003c\/strong\u003e Canadian Spruce \u0026amp; Red Cedar\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. \u003c\/span\u003e\u003cspan\u003eThis guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eImportant: \u003c\/strong\u003eFailure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \/ Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eEligibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReporting Issues\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eProcedure\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eContact customer support with photographs or video evidence:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eRefund Conditions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds or replacements are\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-4ec72194-7fff-29e9-588c-87e6f98447f0\"\u003e \u003c\/b\u003eavailable only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFinal Note on Electrical Responsibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHybrid Heating System Overview\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Hybrid Combi sauna includes two complimentary heating technologies:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Harvia 3.5 kW Traditional Steam Heater (Included Free of Charge)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHarvia is one of the world’s most trusted sauna heater brands. The 3.5 kW stove and sauna stones create a classic Finnish sauna environment with high heat and optional steam bursts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBenefits:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFast heat-up time\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDeep sweating and detoxification\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIntense relaxation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAuthentic steam sauna experience\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Full-Spectrum Infrared Heating System (Complimentary)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe cabin also includes quartz + magnesium full-spectrum infrared emitters and a carbon panel.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBenefits:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDeep tissue warming\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eImproved circulation and recovery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComfortable temperatures (40–60°C)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster warm-up and gentler sessions\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eWhy a Hybrid System?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWith both Harvia steam heat and infrared emitters included at no additional cost, you can enjoy:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eTraditional Finnish sessions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLow-temperature infrared therapy\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA personalised combination of both\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThis makes the model extremely versatile for wellness, muscle recovery, detoxification, and daily relaxation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility and must be carried out by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit for the Harvia heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompliance with UK electrical standards (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProper installation of control systems and isolation switches\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIncorrect electrical work may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eVentilation, Safety \u0026amp; Maintenance\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSafety \u0026amp; Use\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaintain manufacturer-specified clearances around the Harvia heater.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDo not block or cover infrared emitters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePour water carefully on the stones to create controlled steam.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eMaintenance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReplace cracked sauna stones as needed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep infrared panels dust-free.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eVentilate the cabin after steam sessions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eEssential Notice\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical work for this sauna is 100% the customer’s responsibility and must be carried out by a qualified, certified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna must not be connected via a standard plug under any circumstances.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFailure to follow this requirement will void the warranty and may compromise safety.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePower Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis sauna includes two complimentary heating systems, each with specific electrical needs:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Harvia 3.5 kW Traditional Heater\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRequires a dedicated hard-wired circuit\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMust be connected through a local isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMust have correct MCB\/RCD protection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCable size and breaker rating are determined by your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstalled strictly to UK wiring regulations (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e2. Infrared Heating System\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLower power draw but still requires correct installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWired through the control panel as per the sauna’s wiring diagram\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMust be on an RCD-protected supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour electrician must refer to the wiring instructions supplied with the sauna.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician is responsible for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProviding the correct circuit capacity\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsuring the correct cable type and sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProper earthing and bonding\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSafe routing of cables away from heat\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstalling all switches and protections in safe, accessible locations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna should never be connected before electrical work is complete and certified.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eFinal Checks\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore use, your electrician should:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTest all circuits\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm the correct operation of the Harvia heater and infrared system.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure all safety protections are functioning.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide documentation\/certification of the installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your sauna is prepared for dispatch from our UK warehouse, we will schedule a kerbside pallet delivery to your address.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will receive:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA confirmed delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn estimated arrival window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAny access requirements for pallet unloading\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Access Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure smooth delivery, please make sure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDriveways or kerbside areas are accessible for a pallet truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccess routes are clear of obstacles.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePathways are wide enough to allow the pallet to be moved safely.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe may request photos or a short video of your access route to confirm suitability for the delivery vehicle and equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKerbside unloading is included at no extra charge.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur delivery team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnload the pallet (via pump truck, where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlace the components at the kerbside or the nearest accessible point.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Inspection on Delivery\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImmediately after unloading:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all components for damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm all parts are present.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis ensures your warranty and delivery protections remain valid.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Preparing the Foundation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation begins, please ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe base is level, stable, and capable of supporting the sauna and its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe area is fully cleared and ready for assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Electrical Requirements (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility and must be carried out by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompliant power supply and isolator\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull adherence to UK electrical regulations (e.g., BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview of the sauna’s electrical manual before installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompletion of all electrical work before the sauna is powered on\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFailure to use a qualified electrician may void your warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur carpenter team can assemble your sauna in one day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation quotes are available on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, follow the detailed assembly manual.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare adequate tools and manpower.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAllow 1–2 days for assembly, depending on experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Final Installation Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure the structure is level.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm all glazing, doors, and ventilation are aligned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHave your electrician complete the final wiring and safety testing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter electrical certification, your sauna is ready for use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll the components of Holl’s saunas are guaranteed for 2 years. The warranty comes into force on the date of dispatch (corresponding to the date the invoice is issued).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty does not apply in the following cases:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from installation, usage or repair that is not in compliance with the safety instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from conditions that are unsuitable for the equipment's originally intended purpose.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage arising from negligence, accident or force majeure (thunderstorm or bad weather).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from the use of non-authorised accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty does not cover the costs associated with returning the cabin or any of its components to our workshops.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnder the warranty, if an item is deemed defective by our technicians, it will be exchanged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInformation and explanations required for their installation will be provided by one of our technicians.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCosts linked to the use of subcontract labour provided by a third party cannot be covered by Holl’s.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cb id=\"docs-internal-guid-d4f12368-7fff-b4ed-fcbe-e9bacc7ca1ad\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Hybrid-Combi-Manual.pdf\"\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/b\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Hybrid-Combi-Manual.pdf\"\u003eHolls Hybrid Combi Installation Manual\u003c\/a\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":55794972885324,"sku":"POOL-HYB-2","price":3799.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/131.png?v=1775472771"},{"product_id":"holls-combi-4-person-infrared-dual-heat-hybrid-steam-sauna","title":"Holl's Combi 4 Person Infrared Dual Heat Hybrid Steam Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"187\" data-start=\"135\" style=\"text-align: left;\"\u003eHybrid Combi 4-Person Infrared + Steam Sauna\u003c\/h2\u003e\n\u003cp data-end=\"263\" data-start=\"188\" style=\"text-align: left;\"\u003e\u003cstrong data-end=\"263\" data-start=\"192\"\u003eA Luxury Dual-Heat Sauna Built for Spacious, Powerful Home Wellness\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"528\" data-start=\"265\" style=\"text-align: left;\"\u003eThe Hybrid Combi 4-Person Sauna is a beautifully crafted, full-size wellness cabin that combines full-spectrum infrared heating with a powerful Harvia steam system—giving you the best of both modern and traditional sauna therapy in one elegant design.\u003c\/p\u003e\n\u003cp data-end=\"742\" data-start=\"530\" style=\"text-align: left;\"\u003eBuilt from premium-grade spruce and cedar, this spacious four-person cabin features a wide glass frontage, creating an inviting, modern spa environment suitable for families, couples, or shared wellness sessions.\u003c\/p\u003e\n\u003ch3 data-end=\"780\" data-start=\"749\" style=\"text-align: left;\"\u003eDual Heating Performance\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli style=\"text-align: left;\" data-end=\"812\" data-start=\"782\"\u003e\n\u003cstrong data-end=\"812\" data-start=\"786\"\u003eFull-Spectrum Infrared: \u003c\/strong\u003eEight quartz and magnesium emitters, plus a carbon floor panel, deliver deep, penetrating warmth ideal for relaxation, circulation, and muscle recovery at comfortable temperatures.\u003c\/li\u003e\n\u003cli style=\"text-align: left;\" data-end=\"1024\" data-start=\"992\"\u003e\n\u003cstrong data-end=\"1024\" data-start=\"996\"\u003eHarvia Traditional Steam: \u003c\/strong\u003eA robust 4.5 kW Harvia heater provides authentic Finnish sauna heat with the option for rich steam bursts using sauna stones, offering intense warmth, deep sweating, and classic sauna atmosphere.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-end=\"1253\" data-start=\"1226\" style=\"text-align: left;\"\u003ePremium Cabin Design\u003c\/h3\u003e\n\u003cul data-end=\"1479\" data-start=\"1254\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"1285\" data-start=\"1254\"\u003eElegant natural wood finish\u003c\/li\u003e\n\u003cli data-end=\"1333\" data-start=\"1286\"\u003eLarge glass panels for an open, modern feel\u003c\/li\u003e\n\u003cli data-end=\"1385\" data-start=\"1334\"\u003eComfortable bench seating for up to four adults\u003c\/li\u003e\n\u003cli data-end=\"1426\" data-start=\"1386\"\u003eEven heat distribution in both modes\u003c\/li\u003e\n\u003cli data-end=\"1479\" data-start=\"1427\"\u003eSoft LED lighting and intuitive digital controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"1558\" data-start=\"1481\" style=\"text-align: left;\"\u003eEvery detail is designed for daily use, comfort, and long-lasting performance.\u003c\/p\u003e\n\u003ch3 data-end=\"1592\" data-start=\"1565\" style=\"text-align: left;\"\u003eThe Ideal Home Sauna\u003c\/h3\u003e\n\u003cp data-end=\"1810\" data-start=\"1593\" style=\"text-align: left;\"\u003eSpacious, versatile, and beautifully engineered, the Hybrid Combi 4-Person Sauna delivers a complete heat-therapy experience—whether you prefer soothing infrared sessions, powerful steam heat, or a combination of both.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLocation: \u003c\/strong\u003eIndoor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 4 persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 180 x 140 x 190 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDual Healthy Emitters:\u003c\/strong\u003e x 8\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCarbon Panels:\u003c\/strong\u003e x 1\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStove: \u003c\/strong\u003e4.5kW + stones\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal Power: \u003c\/strong\u003e2800w\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStructure and Wood:\u003c\/strong\u003e Canadian Spruce \u0026amp; Red Cedar\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. \u003c\/span\u003e\u003cspan\u003eThis guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eImportant: \u003c\/strong\u003eFailure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \/ Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eEligibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReporting Issues\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eProcedure\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eContact customer support with photographs or video evidence:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eRefund Conditions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds or replacements are\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-4ec72194-7fff-29e9-588c-87e6f98447f0\"\u003e \u003c\/b\u003eavailable only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFinal Note on Electrical Responsibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDual Heating System Overview\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hybrid Combi 4-Person Sauna features two powerful heating technologies, offering the flexibility of both modern infrared therapy and classic Finnish steam heat in a spacious cabin.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Harvia Traditional Sauna Heater (4.5 kW)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis sauna comes with a complimentary 4.5 kW Harvia heater—a globally trusted brand known for safety, durability, and rapid heat-up performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey Benefits\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAuthentic high-temperature Finnish sauna experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFast and even cabin heating\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSauna stones included for rich steam (löyly)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIdeal for deep sweating, detoxification, and traditional sauna therapy\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Full-Spectrum Infrared Heating System\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe cabin features eight quartz and magnesium infrared emitters and 1 carbon floor panel, delivering full-spectrum IR heat (IR-A \u0026amp; IR-B).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBenefits\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDeep muscle penetration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComfortable 40–60°C sessions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSupports recovery, flexibility, and circulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerfect for users who prefer gentler, therapeutic heat\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHybrid Heating Advantages\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSwitch between infrared and steam modes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCombine both for a layered, powerful session.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSuitable for relaxation, recovery, detox, and daily wellness\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLarge 4-person layout ensures even heat distribution.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSafety \u0026amp; Maintenance\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep infrared emitters unobstructed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReplace cracked sauna stones as needed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure proper ventilation during steam sessions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow all manufacturer heater guidelines.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eEssential Electrical Notice\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis sauna requires a hard-wired electrical installation carried out ONLY by a qualified, certified electrician.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUK domestic voltage: 230V \/ 240V, Single Phase (50Hz)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe sauna must NOT be plugged into a standard socket. Incorrect installation will void the warranty.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Power Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis hybrid sauna uses two heating systems that must be wired correctly:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch4 dir=\"ltr\"\u003e\u003cspan\u003eA. Harvia 4.5 kW Traditional Sauna Heater\u003c\/span\u003e\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSupply:\u003c\/strong\u003e 230–240V single phase\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLoad: \u003c\/strong\u003e4.5 kW (approx. 18–20 amps depending on voltage)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRequired:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated hard-wired circuit\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA 2-pole isolator switch located outside the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAppropriately rated MCB and RCD protection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCable sized according to load + cable run distance (electrician to determine)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis circuit must be completely independent of the infrared system.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 dir=\"ltr\"\u003e\n\u003cspan\u003eB. Infrared Heating System (Approx. 2,800 W)\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSupply: 230–240V single phase\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLoad: approx. 2.8 kW (≈ 12 amps)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConnected through the sauna’s control panel\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMust be RCD-protected\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMust be installed following the manufacturer's wiring diagram\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour electrician may place this on a separate circuit or combine it with lighting\/control, depending on the assessment of total load and safety requirements.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Required Electrical Setup (UK)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician is responsible for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsuring compliance with BS 7671 (UK Wiring Regulations)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstalling a dedicated 230\/240V single-phase supply for the Harvia heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProviding a correctly rated supply for the infrared system\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstalling the correct:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMCB rating\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRCD protection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsolator switch (2-pole, outside the cabin)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUsing the appropriate heat-resistant cabling\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsuring proper earthing and bonding\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect placement of all wiring away from heat sources\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Control Panel Positioning \u0026amp; Cable Routing\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMust be installed in a dry, ventilated area\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll cables must be routed so they do not contact heated surfaces.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure safe access to the isolator and consumer unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDo not use temporary power or plug-top testing; all testing is done via hard-wired circuits.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Final Electrical Checks\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore the sauna is powered on, your electrician must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTest all circuits (load, continuity, insulation resistance)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eVerify the correct operation of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHarvia 4.5 kW heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInfrared emitters\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSafety sensors\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eControl system\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure RCDs and MCBs trip correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide certification for the completed installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your sauna is prepared for dispatch from our UK warehouse, we will schedule a kerbside pallet delivery to your address.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will receive:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA confirmed delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn estimated arrival window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAny access requirements for pallet unloading\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Access Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure smooth delivery, please make sure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDriveways or kerbside areas are accessible for a pallet truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccess routes are clear of obstacles.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePathways are wide enough to allow the pallet to be moved safely.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe may request photos or a short video of your access route to confirm suitability for the delivery vehicle and equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKerbside unloading is included at no extra charge.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur delivery team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnload the pallet (via pump truck, where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlace the components at the kerbside or the nearest accessible point.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Inspection on Delivery\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImmediately after unloading:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all components for damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm all parts are present.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis ensures your warranty and delivery protections remain valid.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Preparing the Foundation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation begins, please ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe base is level, stable, and capable of supporting the sauna and its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe area is fully cleared and ready for assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Electrical Requirements (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility and must be carried out by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompliant power supply and isolator\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull adherence to UK electrical regulations (e.g., BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview of the sauna’s electrical manual before installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompletion of all electrical work before the sauna is powered on\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFailure to use a qualified electrician may void your warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur carpenter team can assemble your sauna in one day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation quotes are available on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, follow the detailed assembly manual.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare adequate tools and manpower.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAllow 1–2 days for assembly, depending on experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Final Installation Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure the structure is level.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm all glazing, doors, and ventilation are aligned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHave your electrician complete the final wiring and safety testing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter electrical certification, your sauna is ready for use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll the components of Holl’s saunas are guaranteed for 2 years. The warranty comes into force on the date of dispatch (corresponding to the date the invoice is issued).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty does not apply in the following cases:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from installation, usage or repair that is not in compliance with the safety instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from conditions that are unsuitable for the equipment's originally intended purpose.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage arising from negligence, accident or force majeure (thunderstorm or bad weather).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from the use of non-authorised accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty does not cover the costs associated with returning the cabin or any of its components to our workshops.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnder the warranty, if an item is deemed defective by our technicians, it will be exchanged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInformation and explanations required for their installation will be provided by one of our technicians.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCosts linked to the use of subcontract labour provided by a third party cannot be covered by Holl’s.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Hybrid-Combi-Manual.pdf\"\u003eHolls Hybrid Combi Installation Manual\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":55794972918092,"sku":"POOL-HYB-4","price":4999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/130.png?v=1775472760"},{"product_id":"holls-canopee-2-person-indoor-infrared-sauna","title":"Holl's Canopée 2 Person Indoor Infrared Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\" data-end=\"207\" data-start=\"168\"\u003eCanopée 2-Person Infrared Sauna\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\" data-end=\"316\" data-start=\"208\"\u003e\u003cstrong data-end=\"316\" data-start=\"212\"\u003eA Luxury Full-Spectrum Wellness Sanctuary—Precision Infrared Heating in a Stunning Two-Person Design\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-end=\"708\" data-start=\"318\"\u003eExperience a new level of home wellness with the Canopée 2-Person Infrared Sauna, a beautifully engineered cabin that brings spa-grade infrared therapy directly into your living space. Designed with premium craftsmanship, advanced full-spectrum heating technology, and a sleek glass-front aesthetic, this sauna delivers a deeply therapeutic experience in a compact and elegant footprint.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-end=\"856\" data-start=\"710\"\u003ePerfect for couples, wellness enthusiasts, and modern homes, the Canopée combines powerful performance with outstanding comfort and visual impact.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"913\" data-start=\"863\"\u003eAdvanced Triple-Technology Infrared Heating\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1049\" data-start=\"915\"\u003eThe Canopée features an exceptional heating system that blends three infrared technologies for complete, balanced, full-body coverage:\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1102\" data-start=\"1051\"\u003eFull-Spectrum Quartz \u0026amp; Magnesium Emitters\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1166\" data-start=\"1103\"\u003e\u003cstrong\u003eDeliver deep-penetrating IR-A and IR-B wavelengths ideal for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-end=\"1254\" data-start=\"1167\"\u003e\n\u003cli data-end=\"1188\" data-start=\"1167\"\u003eMuscle relaxation\u003c\/li\u003e\n\u003cli data-end=\"1216\" data-start=\"1189\"\u003eCirculation enhancement\u003c\/li\u003e\n\u003cli data-end=\"1234\" data-start=\"1217\"\u003eJoint comfort\u003c\/li\u003e\n\u003cli data-end=\"1254\" data-start=\"1235\"\u003eFaster recovery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1288\" data-start=\"1256\"\u003eCarbon Infrared Panels\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1332\" data-start=\"1289\"\u003e\u003cstrong\u003eProduce gentle, enveloping IR-C heat for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-end=\"1404\" data-start=\"1333\"\u003e\n\u003cli data-end=\"1351\" data-start=\"1333\"\u003eAmbient warmth\u003c\/li\u003e\n\u003cli data-end=\"1369\" data-start=\"1352\"\u003eStress relief\u003c\/li\u003e\n\u003cli data-end=\"1404\" data-start=\"1370\"\u003eLonger, more relaxing sessions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1438\" data-start=\"1406\"\u003eFloor Infrared Emitter\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1527\" data-start=\"1439\"\u003eCompletes the 360° heat experience by warming the lower body and eliminating cold spots. This triple-technology design creates a smooth, even heat that feels natural, restorative and deeply soothing.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1693\" data-start=\"1646\"\u003ePremium Cabin Design \u0026amp; Modern Aesthetics\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1782\" data-start=\"1695\"\u003e\u003cstrong\u003eCrafted from high-quality spruce with a clean, contemporary finish, the Canopée offers:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-end=\"2022\" data-start=\"1784\"\u003e\n\u003cli data-end=\"1824\" data-start=\"1784\"\u003eA spacious two-person seating layout\u003c\/li\u003e\n\u003cli data-end=\"1855\" data-start=\"1825\"\u003eSoft LED interior lighting\u003c\/li\u003e\n\u003cli data-end=\"1903\" data-start=\"1856\"\u003e7-colour chromotherapy for mood enhancement\u003c\/li\u003e\n\u003cli data-end=\"1963\" data-start=\"1904\"\u003eLarge glass frontage for an open, luxury spa atmosphere\u003c\/li\u003e\n\u003cli data-end=\"2022\" data-start=\"1964\"\u003eErgonomic backrests for comfort during longer sessions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-end=\"2128\" data-start=\"2024\"\u003eEvery element is designed to elevate relaxation while blending seamlessly into modern home environments.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"2177\" data-start=\"2135\"\u003eSmart Controls \u0026amp; Immersive Features\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"2234\" data-start=\"2179\"\u003eEnhance your session with intuitive features, including:\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-end=\"2410\" data-start=\"2236\"\u003e\n\u003cli data-end=\"2261\" data-start=\"2236\"\u003eDigital control panel\u003c\/li\u003e\n\u003cli data-end=\"2307\" data-start=\"2262\"\u003eAdjustable temperature and session timing\u003c\/li\u003e\n\u003cli data-end=\"2349\" data-start=\"2308\"\u003eIntegrated Bluetooth\/MP3 audio system\u003c\/li\u003e\n\u003cli data-end=\"2410\" data-start=\"2350\"\u003eBuilt-in air purification for cleaner, fresher cabin air\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-end=\"2486\" data-start=\"2412\"\u003eThis is infrared therapy made effortless, enjoyable, and ultra-comfortable.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"2530\" data-start=\"2493\"\u003eWellness Benefits You Can Feel\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"2579\" data-start=\"2532\"\u003e\u003cstrong\u003eThe Canopée 2-Person Infrared Sauna supports:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-end=\"2733\" data-start=\"2580\"\u003e\n\u003cli data-end=\"2604\" data-start=\"2580\"\u003eImproved circulation\u003c\/li\u003e\n\u003cli data-end=\"2624\" data-start=\"2605\"\u003eMuscle recovery\u003c\/li\u003e\n\u003cli data-end=\"2645\" data-start=\"2625\"\u003eStress reduction\u003c\/li\u003e\n\u003cli data-end=\"2670\" data-start=\"2646\"\u003eEnhanced flexibility\u003c\/li\u003e\n\u003cli data-end=\"2707\" data-start=\"2671\"\u003eDeep relaxation and better sleep\u003c\/li\u003e\n\u003cli data-end=\"2733\" data-start=\"2708\"\u003eGentle detoxification\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-end=\"2844\" data-start=\"2735\"\u003eInfrared technology allows powerful results at comfortable temperatures, making daily use easy and enjoyable.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLocation:\u003c\/strong\u003e Indoor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 2 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 140 x 125 x 190 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDual Healthy Emitters: \u003c\/strong\u003ex 2\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCarbon Panels: \u003c\/strong\u003ex 5\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eAmbient Floor Emitters:\u003c\/strong\u003e x 1\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal Power: \u003c\/strong\u003e2150w\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStructure and Wood: \u003c\/strong\u003eCanadian Spruce\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. \u003c\/span\u003e\u003cspan\u003eThis guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eImportant: \u003c\/strong\u003eFailure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \/ Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eEligibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReporting Issues\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eProcedure\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eContact customer support with photographs or video evidence:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eRefund Conditions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRefunds or replacements are\u003cmeta charset=\"utf-8\"\u003e\n\u003cb id=\"docs-internal-guid-4ec72194-7fff-29e9-588c-87e6f98447f0\"\u003e \u003c\/b\u003eavailable only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFinal Note on Electrical Responsibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Canopée 2-Person Infrared Sauna features a highly advanced infrared heating system designed to deliver deep-tissue warmth, balanced heat distribution, and exceptional overall comfort. Its multi-emitter setup ensures a complete, full-body infrared experience suitable for daily wellness, recovery, and relaxation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eTriple-Technology Infrared Heating System\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Quartz \u0026amp; Magnesium Full-Spectrum Emitters\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePowerful full-spectrum emitters provide IR-A and IR-B wavelengths that penetrate deeply into muscles and joints.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThese are ideal for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMuscle relaxation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCirculation enhancement\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTension release\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFaster post-exercise recovery\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTheir targeted heat delivers therapeutic benefits even at lower cabin temperatures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Carbon Infrared Panels\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCarbon panels produce broader, softer infrared waves (IR-C), creating a comfortable ambient warmth throughout the cabin.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThey ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEven heat distribution\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGentle, relaxing sessions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eComfort from the moment you enter the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Floor Infrared Emitter\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA dedicated floor emitter provides subtle heat that rises from below, helping to maintain full-body warmth and eliminate cold spots.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eEfficient, Balanced Heat Delivery:\u003c\/strong\u003e The heater configuration is positioned strategically behind the backrest, beside the seats, and underfoot to ensure the entire body receives consistent infrared exposure. This design avoids uneven heating and provides a smooth, immersive thermal experience for two users.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003ePremium Cabin Performance: \u003c\/strong\u003eThe Canopée’s high-quality spruce construction provides excellent insulation and efficient temperature retention, enabling the heater system to operate at its best without energy waste. The natural wood also enhances heat distribution and comfort.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSafety \u0026amp; Maintenance:\u003c\/strong\u003e Keep all infrared panels unobstructed—never place towels directly over emitters. Wipe panels occasionally to maintain performance. Ensure proper ventilation before and after sessions. Electrical installation must be completed by a qualified electrician, following the manufacturer's guidelines.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical installations are the customer’s responsibility and must be carried out by a qualified, certified electrician. Every property is different, so electrical requirements may vary depending on the layout, cable run length, and your home’s existing supply.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003ePower Supply Requirements\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe Canopée 2-Person Sauna operates on a 230–240V single-phase supply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTotal power draw is approximately 2,150W.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA dedicated electrical line is recommended, typically using 2.5mm² cabling, though your electrician must confirm the correct size based on your property.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna must be hard-wired—it is not plug-and-play.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn RCD-protected circuit and appropriately rated breaker must be installed.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant Notes\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe control panel, infrared emitters, and lighting all require safe, compliant wiring.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCables should be routed away from heat sources at all times to prevent damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe electrician must follow all UK wiring regulations (BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your sauna is prepared for dispatch from our UK warehouse, we will schedule a kerbside pallet delivery to your address.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will receive:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA confirmed delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn estimated arrival window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAny access requirements for pallet unloading\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Access Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure smooth delivery, please make sure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDriveways or kerbside areas are accessible for a pallet truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccess routes are clear of obstacles.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePathways are wide enough to allow the pallet to be moved safely.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe may request photos or a short video of your access route to confirm suitability for the delivery vehicle and equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKerbside unloading is included at no extra charge.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur delivery team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnload the pallet (via pump truck, where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlace the components at the kerbside or the nearest accessible point.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Inspection on Delivery\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImmediately after unloading:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all components for damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm all parts are present.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis ensures your warranty and delivery protections remain valid.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Preparing the Foundation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation begins, please ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe base is level, stable, and capable of supporting the sauna and its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe area is fully cleared and ready for assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Electrical Requirements (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility and must be carried out by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompliant power supply and isolator\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull adherence to UK electrical regulations (e.g., BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview of the sauna’s electrical manual before installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompletion of all electrical work before the sauna is powered on\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFailure to use a qualified electrician may void your warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur carpenter team can assemble your sauna in one day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation quotes are available on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, follow the detailed assembly manual.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare adequate tools and manpower.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAllow 1–2 days for assembly, depending on experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Final Installation Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure the structure is level.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm all glazing, doors, and ventilation are aligned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHave your electrician complete the final wiring and safety testing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter electrical certification, your sauna is ready for use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll the components of Holl’s saunas are guaranteed for 2 years. The warranty comes into force on the date of dispatch (corresponding to the date the invoice is issued).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty does not apply in the following cases:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from installation, usage or repair that is not in compliance with the safety instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from conditions that are unsuitable for the equipment's originally intended purpose.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage arising from negligence, accident or force majeure (thunderstorm or bad weather).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from the use of non-authorised accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty does not cover the costs associated with returning the cabin or any of its components to our workshops.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnder the warranty, if an item is deemed defective by our technicians, it will be exchanged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInformation and explanations required for their installation will be provided by one of our technicians.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCosts linked to the use of subcontract labour provided by a third party cannot be covered by Holl’s.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-526e7b68-7fff-d05d-3684-2333a6bc1456\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Canopee-Range-Manual.pdf\"\u003e\u003c\/a\u003e\u003c\/b\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Canopee-Range-Manual.pdf\"\u003eHolls-Canopee-Range-Manual\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":55794972950860,"sku":"POOL-CAN-2","price":4299.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/BR_-_Product_Images_b7420c1d-7189-4828-9ff2-a236a1227db5.png?v=1775473168"},{"product_id":"holls-purewave-3-person-indoor-infrared-sauna","title":"Holl's Purewave 3 Person Indoor Infrared Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\" data-end=\"298\" data-start=\"244\"\u003ePureWave 3-Person Full-Spectrum Infrared Sauna\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\" data-end=\"408\" data-start=\"299\"\u003eA Luxury Wellness Retreat for Three — Deep-Penetrating Full-Spectrum Heat in a Stunning Premium Cabin\u003c\/p\u003e\n\u003cp data-end=\"833\" data-start=\"410\" style=\"text-align: left;\"\u003eTransform your home into a professional wellness space with the PureWave 3-Person Infrared Sauna, a beautifully designed, full-spectrum infrared cabin engineered for powerful therapeutic performance and outstanding comfort. Combining advanced quartz and magnesium emitters with premium craftsmanship, this spacious three-person sauna delivers a deeply rejuvenating, spa-grade experience right in the heart of your home.\u003c\/p\u003e\n\u003cp data-end=\"1074\" data-start=\"835\" style=\"text-align: left;\"\u003eIdeal for families, couples, and anyone committed to daily wellness, the PureWave brings together modern design, intelligent heating technology, and exceptional build quality—creating one of the most impressive infrared saunas in its class.\u003c\/p\u003e\n\u003ch3 data-end=\"1129\" data-start=\"1081\" style=\"text-align: left;\"\u003eAdvanced Full-Spectrum Heating Technology\u003c\/h3\u003e\n\u003cp data-end=\"1297\" data-start=\"1131\" style=\"text-align: left;\"\u003eThe PureWave uses a sophisticated system of quartz and magnesium infrared emitters, delivering IR-A, IR-B, and IR-C wavelengths for multi-layered therapeutic heat.\u003c\/p\u003e\n\u003ch4 data-end=\"1322\" data-start=\"1299\" style=\"text-align: left;\"\u003eQuartz Emitters\u003c\/h4\u003e\n\u003cul data-end=\"1411\" data-start=\"1323\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"1339\" data-start=\"1323\"\u003eFast heat-up\u003c\/li\u003e\n\u003cli data-end=\"1365\" data-start=\"1340\"\u003eSurface-level comfort\u003c\/li\u003e\n\u003cli data-end=\"1411\" data-start=\"1366\"\u003eImmediate warmth when you enter the cabin\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 data-end=\"1439\" data-start=\"1413\" style=\"text-align: left;\"\u003eMagnesium Emitters\u003c\/h4\u003e\n\u003cul data-end=\"1535\" data-start=\"1440\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"1467\" data-start=\"1440\"\u003eDeep muscle penetration\u003c\/li\u003e\n\u003cli data-end=\"1492\" data-start=\"1468\"\u003eEnhanced circulation\u003c\/li\u003e\n\u003cli data-end=\"1535\" data-start=\"1493\"\u003eEffective tension release and recovery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 data-end=\"1570\" data-start=\"1537\" style=\"text-align: left;\"\u003e360° Surround Heat Layout\u003c\/h4\u003e\n\u003cp data-end=\"1633\" data-start=\"1571\" style=\"text-align: left;\"\u003e\u003cstrong\u003eEmitters positioned around the seating area and floor provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"1768\" data-start=\"1635\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"1671\" data-start=\"1635\"\u003eEven, balanced heat distribution\u003c\/li\u003e\n\u003cli data-end=\"1703\" data-start=\"1672\"\u003eFull-body infrared exposure\u003c\/li\u003e\n\u003cli data-end=\"1768\" data-start=\"1704\"\u003eA smooth, immersive thermal experience for up to three users\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"1896\" data-start=\"1770\" style=\"text-align: left;\"\u003eWith an approximate 2,600W heating output, the PureWave delivers rapid, consistent heat performance session after session.\u003c\/p\u003e\n\u003ch3 data-end=\"1947\" data-start=\"1903\" style=\"text-align: left;\"\u003ePremium Craftsmanship \u0026amp; Cabin Comfort\u003c\/h3\u003e\n\u003cp data-end=\"2044\" data-start=\"1949\" style=\"text-align: left;\"\u003e\u003cstrong\u003eBuilt from high-quality spruce with beautifully finished interior details, the PureWave offers:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"2287\" data-start=\"2046\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"2082\" data-start=\"2046\"\u003eComfortable three-person seating\u003c\/li\u003e\n\u003cli data-end=\"2137\" data-start=\"2083\"\u003eWide glass frontage for a bright, modern aesthetic\u003c\/li\u003e\n\u003cli data-end=\"2177\" data-start=\"2138\"\u003eLED mood lighting and chromotherapy\u003c\/li\u003e\n\u003cli data-end=\"2226\" data-start=\"2178\"\u003eBluetooth\/MP3 audio for an immersive session\u003c\/li\u003e\n\u003cli data-end=\"2287\" data-start=\"2227\"\u003eIoniser air purification for clean, refreshing cabin air\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"2400\" data-start=\"2289\" style=\"text-align: left;\"\u003eEvery component is selected to elevate the user experience while ensuring durability and long-term performance.\u003c\/p\u003e\n\u003ch3 data-end=\"2441\" data-start=\"2407\" style=\"text-align: left;\"\u003eDesigned for Daily Wellness\u003c\/h3\u003e\n\u003cp data-end=\"2480\" data-start=\"2443\" style=\"text-align: left;\"\u003e\u003cstrong\u003eThe PureWave 3-Person Sauna supports:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"2691\" data-start=\"2482\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"2508\" data-start=\"2482\"\u003eDeep muscle relaxation\u003c\/li\u003e\n\u003cli data-end=\"2536\" data-start=\"2509\"\u003eRecovery after exercise\u003c\/li\u003e\n\u003cli data-end=\"2576\" data-start=\"2537\"\u003eStress reduction and improved sleep\u003c\/li\u003e\n\u003cli data-end=\"2607\" data-start=\"2577\"\u003eJoint comfort and mobility\u003c\/li\u003e\n\u003cli data-end=\"2633\" data-start=\"2608\"\u003eGentle detoxification\u003c\/li\u003e\n\u003cli data-end=\"2691\" data-start=\"2634\"\u003eRegular wellness routines at comfortable temperatures\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"2817\" data-start=\"2693\" style=\"text-align: left;\"\u003eInfrared heat works directly on the body, allowing for highly effective sessions without needing extreme cabin temperatures.\u003c\/p\u003e\n\u003ch3 data-end=\"2863\" data-start=\"2824\" style=\"text-align: left;\"\u003eA Spa-Quality Experience at Home\u003c\/h3\u003e\n\u003cp data-end=\"3074\" data-start=\"2865\" style=\"text-align: left;\"\u003eWith its elegant design, powerful full-spectrum heaters, and spacious three-person layout, the PureWave Sauna brings professional-grade wellness into your home—perfect for shared sessions or personal retreats.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLocation: \u003c\/strong\u003eIndoor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 3 persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 130 x 110 x 190 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDual Healthy Emitters:\u003c\/strong\u003e x 6\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal Power: \u003c\/strong\u003e2600w\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eStructure and Wood:\u003c\/strong\u003e Canadian Spruce\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. \u003c\/span\u003e\u003cspan\u003eThis guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eImportant: \u003c\/strong\u003eFailure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \/ Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eEligibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReporting Issues\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eProcedure\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eContact customer support with photographs or video evidence:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eRefund Conditions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRefunds or replacements are\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-4ec72194-7fff-29e9-588c-87e6f98447f0\"\u003e \u003c\/b\u003eavailable only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFinal Note on Electrical Responsibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe PureWave 3-Person Infrared Sauna features a powerful full-spectrum infrared heating system engineered to deliver deep therapeutic warmth, balanced cabin heat, and exceptional daily wellness benefits.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eFull-Spectrum Infrared Heating System\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eQuartz \u0026amp; Magnesium Emitters\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis sauna uses advanced “Dual Healthy” full-spectrum emitters that combine:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eQuartz heaters for fast surface heat\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMagnesium heaters for deeper muscle penetration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTogether, they deliver IR-A, IR-B, and IR-C wavelengths to provide a comprehensive wellness experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSurround Heat Layout\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEmitters are placed around the seating area and floor to ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEven 360° heat distribution\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eNo cold spots\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComfort from head to toe\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWith approximately 2,600W of total heating power, the PureWave heats quickly and maintains a smooth, consistent temperature.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWellness Benefits\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDeep muscle relaxation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnhanced circulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStress relief and tension reduction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster recovery after exercise\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComfortable sessions at 40–60°C\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe infrared heat works directly on the body rather than heating the air, making it ideal for daily use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSafety \u0026amp; Maintenance\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep infrared panels unobstructed at all times.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWipe panels occasionally to remove dust.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure proper ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical installations must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA qualified, certified electrician must carry out all electrical work for this sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery property is different, so electrical requirements may vary depending on your home’s layout, cable run length, and existing electrical capacity.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePower Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSupply Voltage: \u003c\/strong\u003e230–240V (UK single-phase)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal Power Consumption:\u003c\/strong\u003e approx. 2,600W\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eConnection Type:\u003c\/strong\u003e Hard-wired connection only — this sauna is not plug-and-play.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eCircuit Requirements\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit is recommended.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRCD protection must be installed\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour electrician must select the correct MCB rating.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCable size must be chosen based on load and distance (often 2.5mm², but may differ depending on property layout)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour electrician will determine the exact specifications to ensure safe and compliant installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstaller Responsibilities\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eA qualified electrician must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConnect the sauna to a compliant 230–240V supply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstall appropriate RCD\/MCB protection.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all wiring meets BS 7671 UK Wiring Regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRoute cables safely, away from infrared emitters and heat sources\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eVerify proper grounding and bonding.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTest the system before first use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eImportant Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna requires a consistent power supply during operation, so a stable and dedicated power source is essential.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe location of your consumer unit, room layout, and cable routes will influence cable size and circuit setup.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDo not use extension leads, adapters, or plug sockets—hard-wiring is mandatory.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work must be certified upon completion.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your sauna is prepared for dispatch from our UK warehouse, we will schedule a kerbside pallet delivery to your address.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will receive:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA confirmed delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn estimated arrival window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements for pallet unloading\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Access Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure smooth delivery, please make sure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDriveways or kerbside areas are accessible for a pallet truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes are clear of obstacles.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePathways are wide enough to allow the pallet to be moved safely.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe may request photos or a short video of your access route to confirm suitability for the delivery vehicle and equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKerbside unloading is included at no extra charge.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur delivery team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnload the pallet (via pump truck, where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlace the components at the kerbside or the nearest accessible point.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Inspection on Delivery\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImmediately after unloading:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all components for damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm all parts are present.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures your warranty and delivery protections remain valid.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Preparing the Foundation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation begins, please ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe base is level, stable, and capable of supporting the sauna and its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe area is fully cleared and ready for assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Electrical Requirements (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility and must be carried out by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompliant power supply and isolator\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull adherence to UK electrical regulations (e.g., BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview of the sauna’s electrical manual before installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompletion of all electrical work before the sauna is powered on\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFailure to use a qualified electrician may void your warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur carpenter team can assemble your sauna in one day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation quotes are available on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, follow the detailed assembly manual.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare adequate tools and manpower.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAllow 1–2 days for assembly, depending on experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Final Installation Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure the structure is level.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm all glazing, doors, and ventilation are aligned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHave your electrician complete the final wiring and safety testing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter electrical certification, your sauna is ready for use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll the components of Holl’s saunas are guaranteed for 2 years. The warranty comes into force on the date of dispatch (corresponding to the date the invoice is issued).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty does not apply in the following cases:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMalfunction or damage arising from installation, usage or repair that is not in compliance with the safety instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMalfunction or damage arising from conditions that are unsuitable for the equipment's originally intended purpose.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage arising from negligence, accident or force majeure (thunderstorm or bad weather).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMalfunction or damage arising from the use of non-authorised accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover the costs associated with returning the cabin or any of its components to our workshops.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnder the warranty, if an item is deemed defective by our technicians, it will be exchanged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInformation and explanations required for their installation will be provided by one of our technicians.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCosts linked to the use of subcontract labour provided by a third party cannot be covered by Holl’s.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Purewave-Manual.pdf\"\u003e Holls Purewave Installation Manual\u003c\/a\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":55794972983628,"sku":"POOL-PUR-3","price":3499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/129.png?v=1775472731"},{"product_id":"holls-apollon-3-4-person-indoor-infrared-sauna","title":"Holl's Apollon 3 - 4 Person Indoor Infrared Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\" data-start=\"237\" data-end=\"292\"\u003eApollon 3–4 Person Full-Spectrum Infrared Sauna\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\" data-start=\"293\" data-end=\"396\"\u003e\u003cstrong\u003eA Spacious Luxury Wellness Cabin — Powerful Quartz Heating in a Stunning Canadian Spruce Design\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"398\" data-end=\"845\"\u003eElevate your home wellness routine with the Apollon 3–4 Person Full-Spectrum Infrared Sauna, a premium indoor sauna designed for families, couples, and dedicated health enthusiasts seeking spa-grade heat therapy in the comfort of their own home. With its beautifully constructed Canadian Spruce cabin, advanced quartz heating system, and generous multi-user layout, the Apollon delivers an exceptional relaxation and recovery experience every single day.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"847\" data-end=\"1063\"\u003ePerfect for shared sessions, deep muscle relief, and everyday revitalisation, this sauna blends craftsmanship, performance, and modern comfort to create one of the most impressive 3–4 person infrared models available.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-start=\"1070\" data-end=\"1118\"\u003ePowerful Full-Spectrum Heating Technology\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1120\" data-end=\"1265\"\u003eDesigned for effective, penetrating warmth, the Apollon features an advanced heater layout that surrounds the body in smooth, even infrared heat:\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1267\" data-end=\"1301\"\u003e\u003cstrong\u003e8 Quartz Infrared Emitters\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-start=\"1302\" data-end=\"1520\"\u003e\n\u003cli data-start=\"1302\" data-end=\"1345\"\u003eFast, intense IR-A and IR-B wavelengths\u003c\/li\u003e\n\u003cli data-start=\"1346\" data-end=\"1395\"\u003eDeep-tissue penetration for enhanced recovery\u003c\/li\u003e\n\u003cli data-start=\"1396\" data-end=\"1454\"\u003eRapid warm-up and consistent heat throughout the cabin\u003c\/li\u003e\n\u003cli data-start=\"1455\" data-end=\"1520\"\u003eIdeal for muscle relaxation, circulation, and stress reduction\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1522\" data-end=\"1552\"\u003e\u003cstrong\u003e1 Carbon Floor Emitter\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-start=\"1553\" data-end=\"1682\"\u003e\n\u003cli data-start=\"1553\" data-end=\"1580\"\u003eGentle IR-C wavelengths\u003c\/li\u003e\n\u003cli data-start=\"1581\" data-end=\"1620\"\u003eProvides balanced warmth from below\u003c\/li\u003e\n\u003cli data-start=\"1621\" data-end=\"1682\"\u003eEliminates cold spots for a full-body infrared experience\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1684\" data-end=\"1806\"\u003eTogether, these emitters create a complete 360° heating environment—powerful, comfortable, and ideal for 3–4 users simultaneously.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-start=\"1813\" data-end=\"1853\"\u003eCrafted from 100% Canadian Spruce\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1855\" data-end=\"1942\"\u003eThe Apollon’s structure is built entirely from 100% Canadian Spruce, known for its:\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-start=\"1944\" data-end=\"2086\"\u003e\n\u003cli data-start=\"1944\" data-end=\"1970\"\u003eExceptional durability\u003c\/li\u003e\n\u003cli data-start=\"1971\" data-end=\"2003\"\u003eExcellent thermal insulation\u003c\/li\u003e\n\u003cli data-start=\"2004\" data-end=\"2047\"\u003eNatural resistance to heat and moisture\u003c\/li\u003e\n\u003cli data-start=\"2048\" data-end=\"2086\"\u003eBeautiful knot-free premium finish\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-start=\"2088\" data-end=\"2178\"\u003eThe result is a sturdy, elegant cabin that enhances both performance and aesthetic appeal.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-start=\"2185\" data-end=\"2217\"\u003eSpacious 3–4 Person Cabin\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-start=\"2219\" data-end=\"2349\"\u003eWhether you're relaxing with family or enjoying a restorative session alone, the Apollon’s 150 × 150 × 190 cm interior offers:\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-start=\"2351\" data-end=\"2506\"\u003e\n\u003cli data-start=\"2351\" data-end=\"2389\"\u003eComfortable seating for 3–4 adults\u003c\/li\u003e\n\u003cli data-start=\"2390\" data-end=\"2439\"\u003eA bright, open feel thanks to its wide layout\u003c\/li\u003e\n\u003cli data-start=\"2440\" data-end=\"2506\"\u003ePlenty of room for stretching, leaning back or shared sessions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-start=\"2508\" data-end=\"2607\"\u003eDesigned for indoor settings, it fits perfectly in home gyms, wellness rooms, or relaxation spaces.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-start=\"2614\" data-end=\"2651\"\u003eWellness Benefits You Can Feel\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\"\u003eRegular infrared sauna use supports:\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-start=\"2691\" data-end=\"2875\"\u003e\n\u003cli data-start=\"2691\" data-end=\"2717\"\u003eDeep muscle relaxation\u003c\/li\u003e\n\u003cli data-start=\"2718\" data-end=\"2752\"\u003eFaster recovery after exercise\u003c\/li\u003e\n\u003cli data-start=\"2753\" data-end=\"2777\"\u003eImproved circulation\u003c\/li\u003e\n\u003cli data-start=\"2778\" data-end=\"2815\"\u003eStress reduction and better sleep\u003c\/li\u003e\n\u003cli data-start=\"2816\" data-end=\"2849\"\u003eJoint comfort and flexibility\u003c\/li\u003e\n\u003cli data-start=\"2850\" data-end=\"2875\"\u003eGentle detoxification\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-start=\"2877\" data-end=\"3021\"\u003eThe Apollon’s full-spectrum heat allows you to enjoy these benefits at comfortable temperatures, making daily sessions effortless and enjoyable.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLocation: \u003c\/strong\u003eIndoor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 3-4 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 150 x 150 x 190 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eQuartz Emitters:\u003c\/strong\u003e x 8\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCarbon Emitters:\u003c\/strong\u003e x 1\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eStructure and Wood: \u003c\/strong\u003e100% Canadian Spruce\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. \u003c\/span\u003e\u003cspan\u003eThis guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eImportant: \u003c\/strong\u003eFailure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \/ Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eEligibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReporting Issues\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eProcedure\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eContact customer support with photographs or video evidence:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eRefund Conditions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds or replacements are\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-4ec72194-7fff-29e9-588c-87e6f98447f0\"\u003e \u003c\/b\u003eavailable only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFinal Note on Electrical Responsibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Apollon 3–4 Person Infrared Sauna features a powerful full-spectrum infrared heating system designed for effective, even, and deeply therapeutic heat distribution across a spacious multi-user cabin.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eFull-Spectrum Infrared Heating System\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eQuartz Infrared Emitters\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe sauna includes eight high-performance quartz emitters that deliver IR-A and IR-B wavelengths.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThese provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFast heat-up times\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDeep muscular penetration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eImproved circulation and recovery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConsistent warmth around seating areas\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCarbon Floor Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eA dedicated carbon floor panel emits IR-C wavelengths to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWarm the lower body\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEliminate cold spots\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnhance full-body heat balance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis combination ensures a complete 360° infrared experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePerformance \u0026amp; User Benefits\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSmooth, even cabin heat is ideal for 3–4 users\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOperating temperatures are typically between 40 °C and 60°C\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnhanced relaxation, circulation, and muscle comfort\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSuitable for shared sessions, couples, families, and wellness routines\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSafety \u0026amp; Maintenance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep all emitters clear and unobstructed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOccasionally, wipe the heaters to remove dust.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure good ventilation before and after sessions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must complete the electrical installation\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSummary\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Apollon 3–4 Person Sauna utilises eight quartz emitters, along with a carbon floor heater, to deliver fast, penetrating, and balanced full-spectrum infrared warmth. Spacious, efficient, and designed for shared wellness, it provides a powerful heat therapy experience in an elegant multi-user cabin.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA qualified, certified electrician must complete all electrical installations. \u003c\/span\u003e\u003cspan\u003eEvery property is different, so cable sizing, circuit setup, and installation requirements may vary depending on your home’s layout and existing electrical system.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003ePower Requirements\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSupply Voltage: \u003c\/strong\u003e230–240V (UK single-phase)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eConnection Type: \u003c\/strong\u003eHard-wired — the sauna is not plug-and-play\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTypical Power Demand: \u003c\/strong\u003eapprox. 2,000–2,500W, depending on model variation\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eRecommended Installation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit for the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRCD protection for safety\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect MCB\/breaker rating chosen by your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAppropriate heat-resistant cable, often 2.5mm², depending on run length.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause every home is wired differently, your electrician will determine the exact cable size and breaker needed for safe and compliant installation.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstaller Responsibilities\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstall a compliant 230–240V single-phase supply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all work complies with BS 7671:2018 UK Wiring Regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRoute cables safely away from infrared emitters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure proper earthing and bonding.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTest the system before first use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide certification upon completion.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant Notes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDo not use extension leads, plug sockets, or adapters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll heater panels must remain unobstructed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical installation must be completed before the sauna is used.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect installation is essential to maintain the warranty and safety.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your sauna is prepared for dispatch from our UK warehouse, we will schedule a kerbside pallet delivery to your address.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will receive:\u003cstrong\u003e\u003c\/strong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA confirmed delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn estimated arrival window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements for pallet unloading\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Access Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure smooth delivery, please make sure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDriveways or kerbside areas are accessible for a pallet truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes are clear of obstacles.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePathways are wide enough to allow the pallet to be moved safely.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe may request photos or a short video of your access route to confirm suitability for the delivery vehicle and equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKerbside unloading is included at no extra charge.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur delivery team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnload the pallet (via pump truck, where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlace the components at the kerbside or the nearest accessible point.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Inspection on Delivery\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImmediately after unloading:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all components for damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm all parts are present.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures your warranty and delivery protections remain valid.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Preparing the Foundation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation begins, please ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe base is level, stable, and capable of supporting the sauna and its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe area is fully cleared and ready for assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Electrical Requirements (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility and must be carried out by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompliant power supply and isolator\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull adherence to UK electrical regulations (e.g., BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview of the sauna’s electrical manual before installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompletion of all electrical work before the sauna is powered on\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFailure to use a qualified electrician may void your warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur carpenter team can assemble your sauna in one day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation quotes are available on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, follow the detailed assembly manual.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare adequate tools and manpower.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAllow 1–2 days for assembly, depending on experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Final Installation Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure the structure is level.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm all glazing, doors, and ventilation are aligned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHave your electrician complete the final wiring and safety testing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter electrical certification, your sauna is ready for use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll the components of Holl’s saunas are guaranteed for 2 years. The warranty comes into force on the date of dispatch (corresponding to the date the invoice is issued).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty does not apply in the following cases:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMalfunction or damage arising from installation, usage or repair that is not in compliance with the safety instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMalfunction or damage arising from conditions that are unsuitable for the equipment's originally intended purpose.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage arising from negligence, accident or force majeure (thunderstorm or bad weather).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMalfunction or damage arising from the use of non-authorised accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover the costs associated with returning the cabin or any of its components to our workshops.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnder the warranty, if an item is deemed defective by our technicians, it will be exchanged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInformation and explanations required for their installation will be provided by one of our technicians.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCosts linked to the use of subcontract labour provided by a third party cannot be covered by Holl’s.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the original payment method.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/AES-Apollon-Infrared-Sauna-Manual.pdf?v=1774694210\"\u003e\u003cspan\u003eInstallation Manual \u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":55794973016396,"sku":"POOL-APO-4","price":2999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/132.png?v=1775472717"},{"product_id":"net-spa-x-ufc-elite-grade-recovery-ice-bath","title":"Net Spa x UFC Elite Grade Recovery Ice Bath","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\" data-start=\"225\" data-end=\"282\"\u003eNetSpa Ice Barrel – UFC Cold Water Therapy System\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\" data-start=\"283\" data-end=\"399\"\u003e\u003cstrong data-start=\"287\" data-end=\"399\"\u003eElite-Grade Cold Immersion for Recovery, Resilience \u0026amp; Peak Performance — With Optional 5kW Precision Chiller\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"401\" data-end=\"848\"\u003eExperience cold therapy the way professionals do with the NetSpa Ice Barrel \/ UFC Cold Water Therapy System—a premium, heavy-duty ice bath engineered for athletes, high performers, and wellness enthusiasts who demand the best. Whether used as a standalone ice bath or paired with the optional 5kW chiller for precise temperature control between 3 °C and 40°C, this system delivers world-class recovery straight to your home or training space.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"850\" data-end=\"1065\"\u003eBuilt for durability, designed for performance, and perfected for everyday use, it brings the benefits of elite cold immersion to anyone who wants faster recovery, improved mental resilience, and elevated well-being.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-start=\"1072\" data-end=\"1127\"\u003eA Cold Therapy System Designed for Professionals\u003c\/h3\u003e\n\u003ch4 style=\"text-align: left;\" data-start=\"1129\" data-end=\"1166\"\u003eUltra-Efficient Barrel Design\u003c\/h4\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1167\" data-end=\"1376\"\u003eThe insulated, upright barrel shape maximises water circulation around the body for an immediate and consistent cold-therapy effect—reducing inflammation, enhancing recovery and boosting energy within minutes.\u003c\/p\u003e\n\u003ch4 style=\"text-align: left;\" data-start=\"1378\" data-end=\"1423\"\u003eOptional 5kW Digital Chiller (3–40°C)\u003c\/h4\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1424\" data-end=\"1520\"\u003eUpgrade your ice bath into a fully automated cold-therapy system with the powerful chiller unit:\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-start=\"1521\" data-end=\"1723\"\u003e\n\u003cli data-start=\"1521\" data-end=\"1572\"\u003eSet your exact temperature from 3°C to 40°C\u003c\/li\u003e\n\u003cli data-start=\"1573\" data-end=\"1608\"\u003eNo ice bags or repeated refills\u003c\/li\u003e\n\u003cli data-start=\"1609\" data-end=\"1651\"\u003eFast cooling for back-to-back sessions\u003c\/li\u003e\n\u003cli data-start=\"1652\" data-end=\"1723\"\u003ePerfect for gyms, physiotherapy clinics, sports teams \u0026amp; home recovery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1725\" data-end=\"1794\"\u003eIt’s the closest you’ll get to a commercial-grade cold plunge system.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-start=\"1801\" data-end=\"1851\"\u003eBuilt for Daily Use \u0026amp; Long-Term Performance\u003c\/h3\u003e\n\u003cul style=\"text-align: left;\" data-start=\"1853\" data-end=\"2183\"\u003e\n\u003cli data-start=\"1853\" data-end=\"1927\"\u003eDurable premium materials engineered for indoor and outdoor setups\u003c\/li\u003e\n\u003cli data-start=\"1928\" data-end=\"1991\"\u003eInsulated walls maintain colder temperatures for longer\u003c\/li\u003e\n\u003cli data-start=\"1992\" data-end=\"2061\"\u003eFast-fill drain system for convenience and easy water changes\u003c\/li\u003e\n\u003cli data-start=\"2062\" data-end=\"2127\"\u003eComfortable upright immersion suitable for all body types\u003c\/li\u003e\n\u003cli data-start=\"2128\" data-end=\"2183\"\u003eEasy installation — with or without the chiller\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-start=\"2185\" data-end=\"2300\"\u003eEvery detail is designed to give you efficient, refreshing, and reliable cold-water immersion whenever you need it.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-start=\"2307\" data-end=\"2356\"\u003eUnlock Powerful Physical \u0026amp; Mental Benefits\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-start=\"2358\" data-end=\"2395\"\u003e\u003cstrong\u003eRegular cold-water exposure supports:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-start=\"2397\" data-end=\"2604\"\u003e\n\u003cli data-start=\"2397\" data-end=\"2442\"\u003eFaster muscle recovery \u0026amp; reduced soreness\u003c\/li\u003e\n\u003cli data-start=\"2443\" data-end=\"2465\"\u003eLower inflammation\u003c\/li\u003e\n\u003cli data-start=\"2466\" data-end=\"2498\"\u003eStrengthened immune response\u003c\/li\u003e\n\u003cli data-start=\"2499\" data-end=\"2539\"\u003eEnhanced mental clarity \u0026amp; resilience\u003c\/li\u003e\n\u003cli data-start=\"2540\" data-end=\"2574\"\u003eBetter sleep \u0026amp; mood regulation\u003c\/li\u003e\n\u003cli data-start=\"2575\" data-end=\"2604\"\u003eStronger metabolic health\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-start=\"2606\" data-end=\"2758\"\u003eWhether you’re an athlete, a biohacker, or someone seeking to enhance overall well-being, this ice bath provides everything you need for elevated recovery.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-start=\"2765\" data-end=\"2795\"\u003eVersatile Setup Options\u003c\/h3\u003e\n\u003ch4 style=\"text-align: left;\" data-start=\"2797\" data-end=\"2829\"\u003eOption 1 — Ice Bath Only\u003c\/h4\u003e\n\u003cp style=\"text-align: left;\" data-start=\"2830\" data-end=\"2892\"\u003ePerfect for simple, manual cold immersion using water and ice.\u003c\/p\u003e\n\u003ch4 style=\"text-align: left;\" data-start=\"2894\" data-end=\"2935\"\u003eOption 2 — Ice Bath + 5kW Chiller\u003c\/h4\u003e\n\u003cp style=\"text-align: left;\" data-start=\"2936\" data-end=\"3045\"\u003eTransforms your barrel into a precision-engineered cold plunge system with automated temperature control.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"3047\" data-end=\"3116\"\u003eYou choose the experience that fits your lifestyle and training load.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eExternal Dimensions:\u003c\/strong\u003e 75 cm diameter x 75 cm height\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInternal Capacity: \u003c\/strong\u003e300L\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight (empty):\u003c\/strong\u003e Approx. 7.5 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial: \u003c\/strong\u003eReinforced PVC laminated liner with insulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eThermal Cover: \u003c\/strong\u003eIncluded\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInflatable structure:\u003c\/strong\u003e 3-layer laminated PVC for maximum durability\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTemperature range:\u003c\/strong\u003e Down to 3°C when used with ice (or chiller unit)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDrainage valve: \u003c\/strong\u003eIntegrated for easy emptying\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eChiller compatibility:\u003c\/strong\u003e Yes – optional upgrade available\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eElite Performance. Effortless Integration.\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe NetSpa Ice Barrel and UFC Cold Water Therapy system represent the pinnacle of athletic recovery and biohacking. Whether you are utilising the standalone barrel for traditional ice immersion or the high-performance \u003c\/span\u003e\u003cspan\u003e5kW Chiller (3°C to 40°C)\u003c\/span\u003e\u003cspan\u003e for automated climate control, this system is engineered for durability and results.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAs your specialist UK partner, we ensure a seamless experience by shipping directly from our \u003c\/span\u003e\u003cspan\u003eUK Warehouse\u003c\/span\u003e\u003cspan\u003e, providing \u003c\/span\u003e\u003cspan\u003eFree Delivery\u003c\/span\u003e\u003cspan\u003e and a transparent, step-by-step path from order to your first session.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Selection \u0026amp; Order Confirmation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBegin your recovery journey by selecting the configuration that fits your lifestyle:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Standalone Barrel:\u003c\/strong\u003e\u003cspan\u003e Optimised for manual ice immersion and portable recovery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Pro-System:\u003c\/strong\u003e\u003cspan\u003e Includes the \u003c\/span\u003e\u003cspan\u003e5kW Chiller \u0026amp; Filtration Unit\u003c\/span\u003e\u003cspan\u003e, capable of cooling water to a crisp \u003c\/span\u003e\u003cspan\u003e3°C\u003c\/span\u003e\u003cspan\u003e or warming it to \u003c\/span\u003e\u003cspan\u003e40°C\u003c\/span\u003e\u003cspan\u003e for contrast therapy.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUpon placing your order, you will receive an instant confirmation email followed by a direct message from our logistics team, outlining your dispatch timeline and tracking details.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Rapid UK Dispatch\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause we maintain a guaranteed stock of the NetSpa and UFC ranges, we bypass international shipping delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eTurnaround:\u003c\/strong\u003e\u003cspan\u003e Your system is quality-checked and palletised within \u003c\/span\u003e\u003cspan\u003e48–72 hours\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePackaging:\u003c\/strong\u003e\u003cspan\u003e All equipment is securely boxed and fixed to a pallet to ensure it arrives in pristine condition. You will receive a notification the moment your order departs our \u003c\/span\u003e\u003cspan\u003eUK Warehouse\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Site Preparation (Pre-Delivery)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure a flawless installation on delivery day, please verify your site meets the following criteria:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFoundation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA level, solid base is essential. Suitable surfaces include concrete, paving, reinforced decking, or a stable platform.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDrainage:\u003c\/strong\u003e\u003cspan\u003e Identify a suitable drainage point. The unit features a high-flow drain, but you should have a plan for where the water will be directed during maintenance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePower (For Chiller Users):\u003c\/strong\u003e\u003cspan\u003e The optional 5kW chiller requires a standard outdoor power source. We advise consulting a \u003c\/span\u003e\u003cspan\u003ecertified electrician\u003c\/span\u003e\u003cspan\u003e to ensure your outdoor sockets are safe and appropriately rated for high-draw cooling systems.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eVentilation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIf using the chiller, ensure there is at least \u003c\/span\u003e\u003cspan\u003e50cm\u003c\/span\u003e\u003cspan\u003e of clearance around the unit to allow for optimal airflow and cooling efficiency.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Professional Kerbside Delivery\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe provide \u003c\/span\u003e\u003cspan\u003eFree Delivery\u003c\/span\u003e\u003cspan\u003e via a dedicated freight partner.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Process:\u003c\/strong\u003e\u003cspan\u003e Your system arrives kerbside on a pallet. Where property access permits, our delivery team will do their best to position the unit as close to your installation site as possible.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eAssistance:\u003c\/strong\u003e\u003cspan\u003e We recommend having a second person available to assist in moving the components from the kerbside to your final location.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInspection:\u003c\/strong\u003e\u003cspan\u003e Upon arrival, please inspect the boxes for any transit damage. Report any concerns to our team \u003c\/span\u003e\u003cspan\u003ewithin 24 hours\u003c\/span\u003e\u003cspan\u003e to maintain your warranty eligibility.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation \u0026amp; Commissioning\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSetting up your cold therapy system is designed to be intuitive and swift.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWith Optional 5kW Chiller:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlacement:\u003c\/strong\u003e\u003cspan\u003e Position the Ice Barrel on your prepared base and place the chiller nearby on a level surface.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConnections:\u003c\/strong\u003e\u003cspan\u003e Securely attach the inlet and outlet hoses. Ensure the seals are tight to prevent pressure loss.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFilling:\u003c\/strong\u003e\u003cspan\u003e Fill the barrel with a standard garden hose until the water level reaches the recommended fill line.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eActivation:\u003c\/strong\u003e\u003cspan\u003e Power on the chiller and set your target temperature via the digital interface. Allow the system to stabilise; the 5kW unit is designed for rapid cooling, reaching target temperatures significantly faster than standard consumer models.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eStandalone Barrel (Manual):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlacement:\u003c\/strong\u003e\u003cspan\u003e Position the barrel and fill with fresh water.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eIce Loading:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAdd ice to reach your preferred temperature. The insulated walls of the NetSpa barrel are designed to maintain these temperatures for extended periods.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. The Recovery Experience\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your water has reached your desired temperature (we recommend starting at \u003c\/span\u003e\u003cspan\u003e10°C to 12°C\u003c\/span\u003e\u003cspan\u003e for beginners and moving toward \u003c\/span\u003e\u003cspan\u003e3°C\u003c\/span\u003e\u003cspan\u003e for advanced users):\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eEntrance:\u003c\/strong\u003e\u003cspan\u003e Enter slowly and focus on controlled, rhythmic breathing.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eProtocol:\u003c\/strong\u003e\u003cspan\u003e Follow your specific cold-therapy protocol (typically 3–5 minutes per session).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eWellbeing:\u003c\/strong\u003e Enjoy the immediate benefits of reduced inflammation, accelerated muscle repair, and a significant boost to your central nervous system.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eFor the NetSpa Ice Bath with 5 kW Chiller Kit (3-40 °C)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant Notice:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAll electrical installation work must be carried out by a qualified, certified electrician. Because every property layout is different, the exact wiring, cable sizing, breaker rating, and placement may vary.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003ePower Supply Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eVoltage:\u003c\/strong\u003e 230-240 V (UK single-phase typical)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eApproximate Power Demand:\u003c\/strong\u003e 5 kW (chiller load) + additional small loads (pump, controls)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eRecommended Circuit\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDedicated circuit for the chiller system\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHard-wired supply (do not use standard plug sockets or extension leads)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRCD and breaker protection appropriate for a 5 kW load\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCable size determined by the electrician based on load and cable run distance (for example, 3 mm² or more may be required)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eControl \u0026amp; Ancillary Equipment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnsure the pump, control panel, and any accessories are correctly wired and protected under the same\/supplementary circuit as required by the electrician.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eInstallation \u0026amp; Safety Responsibilities (Customer \u0026amp; Electrician)\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe electrician must assess the home’s consumer unit, existing supply, and installation room layout to determine the correct breaker rating and cable size.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWiring must comply with the UK Wiring Regulations (BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCables should be routed away from water splash zones, appropriately protected, and terminated in suitable isolator switches.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll earth-bonding and grounding connections must be correct and documented.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe location of the chiller and bath must allow for safe access, adequate ventilation, proper drainage, and service access, as water and cold temperatures increase the risk and complexity.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe installation must be certified and tested before use, which includes load testing, insulation resistance measurement, RCD\/MCB functionality verification, and confirmation of the chiller system's correct operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eImportant Notes for Varying Property Layouts\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProperties with long cable runs, older wiring, multiple sub-circuits, or outdoor\/garage installations may require larger cable sizes, higher-capacity consumer unit\/fuse upgrades, or additional isolation\/control equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the chiller is installed outdoors or in a damp location, special consideration is needed for weather-proof enclosures, IP-rated electrical components, and condensation management.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure the area housing the ice bath and chiller has suitable ventilation and drainage; electrical configurations may differ depending on the location (e.g., indoor vs. outdoor, basement vs. ground level).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAlways plan for service access and emergency isolation—cold water systems represent additional risk compared to standard heating or wellness equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eNetSpa Ice Barrel \/ UFC Cold Water Therapy System (Chiller Optional)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis guide explains how your ice bath will be delivered and outlines the key steps for installation—whether you choose the optional 5kW electric chiller or use the unit as a standalone cold-water tub.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivered in a box and palletised to your property.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKerbside delivery is standard (the driver unloads to the nearest safe point).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure the delivery area and access pathways are clear, level, and unobstructed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf needed, arrange extra help on the day to move the boxes from the kerbside to your chosen installation area.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Pre-Installation Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePrepare your setup area before delivery:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChoose a solid, level base (concrete, paving, decking).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure suitable drainage nearby for emptying the tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHave a hose or water source available to fill the ice bath.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf using the optional chiller, ensure the area has good ventilation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation (With Optional Chiller)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you purchased the 5kW chiller:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePosition the ice bath on the prepared base.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlace the chiller in a location that allows hoses to reach comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSecurely connect the inlet and outlet hoses.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFill the ice bath to the recommended water level.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck hose fittings, then turn on the chiller and set your temperature (3–40°C).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAllow the system to stabilise before use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Installation (Ice Bath Only – No Chiller)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you are installing the ice bath without the optional chiller:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlace the ice bath on a level, stable base.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFill with cold water via hose or tap.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAdd ice packs or ice blocks as needed to reach your desired temperature.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUse the built-in drain for emptying and freshwater changes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis setup is ideal for manual cold therapy, seasonal dips, or users seeking a simple and low-maintenance option.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Ongoing Use \u0026amp; Maintenance\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep the area around the ice bath clean and dry.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck seals, drains, and hose fittings regularly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaintain good airflow around the chiller (if used).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClean the ice bath interior periodically, following the care guidelines.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-3bdc4f15-7fff-ac68-81c3-f1dc849c5dda\"\u003eLead Time: \u003c\/b\u003eDispatch within 3–5 business days. Express delivery available upon request.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eNet Spa Ice Bath UFC: Manufacturer's Warranty Guide\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe stand behind the quality and durability of our products to ensure your recovery routine is uninterrupted. Your Net Spa Ice Bath UFC comes with a comprehensive \u003c\/span\u003e\u003cspan\u003e12-month manufacturer’s warranty\u003c\/span\u003e\u003cspan\u003e, effective from the date of delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHere is a detailed breakdown of your coverage and how to ensure your product remains protected.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhat is Covered?\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty guarantees that your ice bath is free from \u003c\/span\u003e\u003cspan\u003ematerial defects and manufacturing faults\u003c\/span\u003e\u003cspan\u003e when used under normal conditions. This includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStructural Integrity:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eFailures in the tub's seams, welding, or lining that occur naturally and are not the result of external punctures.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eComponent Faults:\u003c\/strong\u003e\u003cspan\u003e Manufacturing defects in the valves, inflation mechanisms, or factory-supplied accessories.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhat Constitutes \"Normal Use\"?\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo keep your warranty active, the ice bath must be set up, used, and maintained according to the provided instruction manual. \"Normal use\" includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eProper Placement:\u003c\/strong\u003e\u003cspan\u003e Setting up the bath on a flat, level, and debris-free surface capable of supporting its full weight.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRoutine Maintenance:\u003c\/strong\u003e\u003cspan\u003e Using appropriate water treatment and cleaning methods as recommended by the manufacturer.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSafe Storage:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eProperly draining, drying, and storing the unit when not in use to protect it from extreme environmental damage or prolonged UV exposure.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhat is Not Covered?\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo remain completely transparent, this warranty does not cover wear and tear or damage caused by factors outside of the manufacturing process, such as:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eAccidental Damage:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePunctures, cuts, or abrasions caused by sharp objects, pets, or improper handling.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eImproper Maintenance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eDamage or material degradation resulting from the use of harsh, unapproved chemicals (e.g., strong bleach).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMisuse or Neglect:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eDamage from unauthorised modifications, overfilling, or leaving the tub exposed to freezing temperatures without proper winterisation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCommercial Use:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis standard warranty applies to domestic, personal use only.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHow to Make a Claim\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you experience an issue that you believe falls under a manufacturing defect, our support team is here to help make it right:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eGather your details:\u003c\/strong\u003e\u003cspan\u003e Have your original order number and a brief description of the fault ready.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDocument the issue:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTake clear photos or a short video showing the defect to help our team assess the situation quickly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eContact us:\u003c\/strong\u003e\u003cspan\u003e Reach out to our customer support team at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/span\u003e\u003cspan\u003e with your evidence, and we will guide you through the repair or replacement process.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eImportant Note:\u003c\/span\u003e\u003cspan\u003e Please do not attempt to repair suspected manufacturing defects yourself before contacting us, as unauthorised repairs or alterations may void your warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe want you to be completely confident in your new plunge. If you need to make a return or report a delivery issue, our team is here to make the process as smooth and straightforward as possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eStandard Returns (14-Day Window):\u003c\/strong\u003e\u003cspan\u003e If you change your mind, we offer a 14-day return window starting from the date your plunge is delivered. To qualify for a standard return, the product must remain \u003c\/span\u003e\u003cspan\u003eunused, unopened, and in its original packaging\u003c\/span\u003e\u003cspan\u003e. Due to the hygiene and logistical factors associated with these products, we cannot accept returns on items that have been unboxed, assembled, or filled with water.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Defective Arrivals:\u003c\/strong\u003e\u003cspan\u003e We take great care in packaging our shipments, but occasionally, rough handling during transit can occur. If your plunge arrives damaged, or if you discover a manufacturing defect straight out of the box, please let us know immediately.\u003c\/span\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWhat to do:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTake clear photos of both the damaged packaging and the product itself, and contact our customer support team right away.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur promise:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWe will quickly review the issue and arrange for a hassle-free replacement or a full refund, ensuring you are not left out of pocket for a transit or manufacturing error.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eFurther Details:\u003c\/b\u003e\u003cspan\u003e For comprehensive information—including step-by-step instructions on how to initiate a return, return shipping responsibilities, and refund processing times—please review our full \u003c\/span\u003e\u003ca href=\"https:\/\/balancerecovery.co.uk\/policies\/refund-policy\"\u003eReturns \u0026amp; Refund Policy\u003c\/a\u003e.\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Net Spa","offers":[{"title":"Default Title","offer_id":55794973147468,"sku":"POOL-BATH-NOCHILL","price":749.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/16330.jpg?v=1761796650"},{"product_id":"jaquar-oasis-luxury-home-wellness-steam-shower-cabin","title":"Jaquar Oasis Luxury Home Wellness Steam Shower Cabin","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"38\" data-start=\"0\" style=\"text-align: left;\"\u003eJaquar Oasis Steam \u0026amp; Shower Cabin\u003c\/h2\u003e\n\u003cp data-end=\"115\" data-start=\"39\" style=\"text-align: left;\"\u003e\u003cstrong data-end=\"113\" data-start=\"39\"\u003eLuxury Reimagined – The Ultimate Fusion of Steam, Shower, and Serenity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"461\" data-start=\"117\" style=\"text-align: left;\"\u003eIndulge in the ultimate home wellness experience with the Jaquar Oasis Steam \u0026amp; Shower Cabin – a masterpiece of design and innovation that transforms your bathroom into a private spa retreat. Combining powerful steam functionality with an advanced shower system, the Oasis delivers a sensory experience that rejuvenates both body and mind.\u003c\/p\u003e\n\u003cp data-end=\"856\" data-start=\"463\" style=\"text-align: left;\"\u003eCrafted with precision, the Oasis features 6mm anti-limescale toughened glass and a durable ACP roof structure, ensuring lasting strength, safety, and elegance. The interior showcases a Maze Prime overhead rainfall shower, three brass body jets, and a handheld shower wand, allowing you to switch seamlessly between invigorating hydrotherapy and calming steam relaxation.\u003c\/p\u003e\n\u003cp data-end=\"1235\" data-start=\"858\" style=\"text-align: left;\"\u003eAt its core lies a 4kW stainless steel steam generator, engineered for rapid heat-up and consistent performance. It produces smooth, enveloping steam that promotes detoxification, relieves tension, and enhances overall well-being. Intelligent features such as auto-drain, auto-fill, and descaling functions ensure effortless maintenance and reliable operation.\u003c\/p\u003e\n\u003cp data-end=\"1558\" data-start=\"1237\" style=\"text-align: left;\"\u003eControlled through a sleek IP67 digital touch panel, you can easily adjust steam temperature, duration, lighting, and Bluetooth audio, creating a fully personalised spa experience. The optional chromotherapy lighting system adds ambience and balance, transforming each session into a retreat for the senses.\u003c\/p\u003e\n\u003cp data-is-only-node=\"\" data-is-last-node=\"\" data-end=\"1837\" data-start=\"1560\" style=\"text-align: left;\"\u003eEngineered for comfort, style, and long-term performance, the Jaquar Oasis Steam \u0026amp; Shower Cabin embodies the perfect harmony of technology and luxury. It’s not just a shower — it’s your daily escape, a private sanctuary that brings professional spa wellness into your home.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eProduct Code:\u003c\/strong\u003e JSC-WHT-OASIS9090 \/ JSC-WHT-OASIS1010 \/ JSC-WHT-OASIS1210\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions (W x D x H): \u003c\/strong\u003e900 x 900 x 2160mm \/ 1000 x 1000 x 2160mm \/ 1200 x 1000 x 2160 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial: \u003c\/strong\u003eACP + Glass + Acrylic\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eEnclosure Style: \u003c\/strong\u003eCorner \/ Free Standing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass Thickness: \u003c\/strong\u003e6mm Anti-Limescale Glass\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eRoof: \u003c\/strong\u003eACP + Glass + Acrylic\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eShower Tray: \u003c\/strong\u003eCorner \/ Free Standing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOverhead Shower Maze Prime\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHand Shower Included\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eBody Jets: \u003c\/strong\u003e3 Brass Jets\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSteam Generator: \u003c\/strong\u003e4kW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDigital Touchpad:\u003c\/strong\u003e With Remote Control\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eBluetooth Speakers:\u003c\/strong\u003e ✔\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eChromotherapy Light: \u003c\/strong\u003e✔\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eAromatherapy: \u003c\/strong\u003e✔\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTemperature Sensor: \u003c\/strong\u003e✔\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDescaling Function: \u003c\/strong\u003e✔\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eAuto Filling \u0026amp; Draining:\u003c\/strong\u003e ✔\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass Shelf:\u003c\/strong\u003e Included\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eJaquar Oasis Luxury Home Wellness Steam Shower Cabin\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Choose your model \u0026amp; place your order\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the Jaquar Oasis Steam and Shower Cabin model and size that best suits your bathroom space.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAdd the product to your cart and complete your order securely online.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou’ll receive an order confirmation email with all your purchase details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e2. Order processing \u0026amp; preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your payment is confirmed, your order is passed to our logistics team.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar cabin is checked, securely packaged, and prepared for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll components and accessories are verified to ensure your delivery is complete and accurate.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e3. Delivery to your address\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour cabin is shipped directly from the supplier’s distribution centre.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery typically takes 5–12 working days, depending on stock and location.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDue to the size and weight of the cabin, please ensure someone is available to receive the delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe aim to deliver your product as fast as possible. For Jaquar products, we do not use tracking software. You will typically receive a phone call 24 hours before the delivery. In some cases, we may contact you the day before delivery, approximately 2-3 hours before delivery, to confirm that someone will be present to receive it.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe delivery for Jaquar products is a kerbside delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf, when we call you, you tell us you are not available to receive the delivery, we will arrange delivery for your next available date.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Receipt \u0026amp; inspection\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOn arrival, scrutinise the packaging and all components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInspect the shipment for any visible signs of damage or missing parts before signing for delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you notice any issues, contact customer support immediately.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRetain all original packaging until installation is complete and you’re satisfied with the product.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified professional must install the Jaquar Oasis Steam and Shower Cabin to ensure safety and performance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe can arrange an installation service for you – request a quote, and we’ll provide details of cost and availability.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe installation area should meet the following requirements:\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA suitable power supply (typically 220–240V, 13–16A, depending on the model).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProper plumbing connections for hot and cold water supply lines.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAdequate drainage and ventilation in the room.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level, waterproof floor strong enough to support the cabin’s weight.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter installation, test all features — including the steam generator, shower jets, lighting, and digital controls — to confirm everything is working correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Warranty \u0026amp; aftercare\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar cabin comes with a 2-year manufacturer’s warranty covering defects in materials and workmanship.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover accidental damage, incorrect installation, or misuse.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep your invoice and proof of professional installation for any future warranty claims or service requests.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e7. Returns (if applicable)\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou may request a return within 7 days of delivery if you change your mind.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProducts must be unused, undamaged, and in their original packaging.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the product has been received and inspected, a full refund will be processed.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy your spa experience at home\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce installed, your Jaquar Oasis Cabin is ready to deliver a complete spa and wellness experience, featuring amenities such as steam therapy, hydrotherapy, aromatherapy, and chromotherapy.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the care and maintenance guide to keep your cabin in top condition for years to come.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you ever need assistance, our customer support team is here to help with aftercare and service advice.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Oasis Steam \u0026amp; Shower Cabin features a high-performance 4 kW stainless-steel steam generator, engineered to deliver powerful, consistent steam for a true spa-grade experience at home. Designed with precision and safety in mind, the generator produces a smooth, even distribution of steam that quickly fills the cabin, creating an environment that promotes muscle relaxation, improved circulation, and full-body rejuvenation.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe system heats efficiently, maintaining stable humidity and temperature throughout your session. Controlled via the IP67 digital touch panel, you can easily adjust the steam temperature, session duration, lighting, and music, ensuring every steam bath is customised to your comfort.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo ensure long-term reliability, the heater is equipped with advanced maintenance functions, including auto-drain, auto-fill, and descaling, which reduce limescale buildup and keep your system running smoothly.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBuilt from corrosion-resistant stainless steel and fully integrated within the Oasis unit, this 4 kW generator offers rapid heat-up times, quiet operation, and lasting durability, providing the benefits of a professional steam room within a sleek, self-contained design.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-ef9feb51-7fff-d13f-84bf-735d62bb2818\"\u003ePlease note: \u003c\/b\u003eAll electrical connections and final installation must be completed by a qualified electrician, in accordance with UK electrical safety standards (BS 7671). Your electrician should confirm circuit protection and cable requirements, as these may vary depending on your property’s electrical setup.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Oasis Steam \u0026amp; Shower Cabin features an integrated steam generator and multifunction shower system, requiring a dedicated electrical connection to operate safely and efficiently.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA permanent power supply must be provided using fixed wiring, with a dedicated circuit that is not shared with other appliances. The connection should be made using a cable with a cross-sectional area of no smaller than 3 × 4.0 mm² (depending on the distance and installation conditions) and protected by a 30 mA RCD and an appropriately rated MCB or RCBO.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAn omnipolar isolator switch with a minimum contact separation of 230 V\/16 A must be installed outside the steam cabin in a dry, easily accessible location and positioned away from any potential sources of water or steam.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll wiring and connections must comply with UK electrical standards (BS 7671 – IET Wiring Regulations).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-fe2ec59e-7fff-43e5-242b-38cb030f484c\"\u003ePlease note: \u003c\/b\u003eAll electrical work must be carried out by a qualified electrician, who will confirm the exact requirements for your installation. Every property is different, so your electrician must assess your electrical system and specify the correct cable size, circuit protection, and isolation setup to ensure a safe and compliant installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe are pleased to offer complimentary delivery across the UK mainland on all Jaquar products. The typical delivery timeframe for the Artize Quadro Steam \u0026amp; Shower Cabin by Jaquar is 5 to 12 working days from the date of order confirmation, depending on stock levels and the delivery location.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll delivery dates provided at checkout are accurate estimates; however, please note that these may vary slightly due to logistics or external factors beyond our control. In the event of any delay, our team will contact you promptly with an updated delivery schedule to ensure full transparency.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA qualified professional must install the Artize Oasis Steam \u0026amp; Shower Cabin by Jaquar to ensure correct assembly, connection, and compliance with UK safety standards. Detailed installation instructions are provided with your purchase and must be followed carefully.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer a comprehensive installation service, we can arrange this for you at an additional cost. Pricing will depend on your location, site accessibility, and any specific electrical or plumbing requirements that may be present. Our team will be happy to assist you in coordinating a professional installation to ensure your Oasis cabin is set up safely, efficiently, and ready for use.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Jaquar steam products are supplied with a standard 2-year official manufacturer’s warranty. This warranty provides full protection against manufacturing defects and covers the cost of parts and repairs for any technical faults that may occur during the warranty period.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e: \u003c\/strong\u003eThe warranty does not cover damage resulting from misuse, neglect, or improper handling of the product. Any physical damage, including scratches, dents, impact marks, or abrasions, will void the warranty. Additionally, damage caused by incorrect installation or failure to follow the manufacturer’s instructions is not covered.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar takes great pride in the quality and reliability of its products, and this warranty reflects its ongoing commitment to customer satisfaction and long-term performance. Your sales invoice serves as proof of warranty, clearly indicating the start and end dates of your coverage.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe want you to feel completely confident in your purchase. If, for any reason, you’re not satisfied with your order, please contact our team by phone, email, or live chat within 7 days of delivery to arrange a return.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo return your sauna, please ensure it is securely repacked in its original packaging, including all accessories and documentation. Once confirmed, we’ll organise collection either by arranging a home pickup for larger items or by directing you to a convenient drop-off location for smaller parcels.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor Jaquar products, returns and cancellations are entirely free of charge within the 7-day return window. You can return your product at no cost, provided it’s unused and in its original condition.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to cancel or reject your order before delivery, a small deduction may be applied to cover the associated shipping and return fees.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur goal is to make the process as transparent and straightforward as possible, ensuring a seamless experience from order to return.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/jaquar-oasis-steam-shower-cabin-900-x-900-datasheet.pdf?v=1743738265\"\u003e\u003cspan\u003eJaquar Oasis Steam Shower Cabin Data Sheet\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/jaquar-oasis-steam-shower-cabin-user-manual.pdf?v=1762305391\"\u003e\u003cspan\u003eJaquar Oasis Steam Shower Cabin User Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Jaquar","offers":[{"title":"Default Title","offer_id":55795672023372,"sku":null,"price":4634.25,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/0109180_oasis-steam-shower-cabin-1200x1000_960.jpg?v=1775209239"},{"product_id":"jaquar-artize-quadro-luxury-steam-shower-cabin","title":"Jaquar Artize Quadro Luxury Steam Shower Cabin","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-start=\"304\" data-end=\"350\" style=\"text-align: left;\"\u003eJaquar Artize Quadro Steam \u0026amp; Shower Cabin\u003c\/h2\u003e\n\u003cp data-start=\"351\" data-end=\"426\" style=\"text-align: left;\"\u003e\u003cstrong data-start=\"351\" data-end=\"424\"\u003eSculpted for Perfection – Precision Engineering Meets Pure Relaxation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-start=\"428\" data-end=\"734\" style=\"text-align: left;\"\u003eThe Jaquar Artize Quadro Steam \u0026amp; Shower Cabin represents the pinnacle of contemporary bathroom design — where form, function, and indulgence meet in perfect balance. Built with architectural precision and world-class craftsmanship, the Quadro is not just a shower; it’s a statement of modern luxury.\u003c\/p\u003e\n\u003cp data-start=\"736\" data-end=\"1043\" style=\"text-align: left;\"\u003eEncased in 6mm toughened glass and supported by a sleek ACP and aluminium structure, every surface exudes sophistication. Inside, the Maze Prime rainfall shower, chromed brass body jets, and ergonomic hand shower create a tailored hydrotherapy experience that invigorates and restores.\u003c\/p\u003e\n\u003cp data-start=\"1045\" data-end=\"1308\" style=\"text-align: left;\"\u003eAt its core, a 4.5 kW stainless-steel steam generator delivers consistent, enveloping steam for total body relaxation and purification. Engineered for performance, it heats rapidly and maintains steady temperature and humidity for a seamless spa atmosphere.\u003c\/p\u003e\n\u003cp data-start=\"1310\" data-end=\"1593\" style=\"text-align: left;\"\u003eAdvanced technology meets effortless control through the IP67 digital touch panel, granting you mastery over steam, lighting, and Bluetooth audio with a simple touch. Soft chromotherapy lighting enhances the mood, transforming every shower into an immersive ritual for the senses.\u003c\/p\u003e\n\u003cp data-start=\"1595\" data-end=\"1813\" style=\"text-align: left;\"\u003eFrom its intelligent auto-drain and descaling functions to its minimalist lines and superior materials, every element of the Artize Quadro is built for lasting comfort, effortless upkeep, and timeless appeal.\u003c\/p\u003e\n\u003cp data-start=\"1815\" data-end=\"2072\" style=\"text-align: left;\"\u003eThe Jaquar Artize Quadro Steam \u0026amp; Shower Cabin isn’t simply about wellness — it’s about redefining what’s possible in modern living. A masterpiece of innovation and serenity, designed to bring the sophistication of a luxury spa directly into your home.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eRange Name: \u003c\/strong\u003eSTEAM CABIN\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCategory:\u003c\/strong\u003e QUADRO\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCode:\u003c\/strong\u003e ASG-WHT-QUADRO-120 X 100, ASG-GRY-QUADRO-120 X 100, ASG-BRN-QUADRO-120 X 100\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSize:\u003c\/strong\u003e 1200 X 1000 X 2225 (mm)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e ACP WITH GLASS\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDescription:\u003c\/strong\u003e QUADRO STEAM CABIN-RECTANGLE-1200 X 1000 X 2225mm WITH 4.5 KW STEAM GENERATOR\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSteam Generator: \u003c\/strong\u003e4.5 KW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBuilt-in steam with touch panel\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRainjoy Lumos Overhead shower (480 X 330mm)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRGB LED with rain and mist function\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFront body jets: 6 Nos.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSteam generator 4.5 KW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDigital touchpad\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGlass door\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChromotherapy\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBluetooth music system with speaker\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThermostatic mixer with diverter\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eShelves\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIntegrated sitting bench\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eJaquar Artize Quadro Luxury Steam Shower Cabin\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Choose your model \u0026amp; place your order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelect the Jaquar Artize Quadro Steam and Shower Cabin in the size and finish that best suits your bathroom space.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdd the product to your cart and complete your purchase online.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou’ll receive an order confirmation email with your order reference and details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order processing \u0026amp; preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce payment is confirmed, your order is forwarded to logistics for warehousing and preparation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe cabin is inspected for quality, all components are verified, and it’s packaged in modular sections for safe transport.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll hardware, installation instructions, and accessories are included.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery to your address\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe cabin is dispatched from the supplier’s facility and delivered to the specified address you provided.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery typically takes several working days, depending on stock and location.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAs the unit is large, heavy, and shipped in multiple parts, please ensure someone is available to receive the delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe aim to deliver your product as fast as possible. For Jaquar products, we do not use tracking software. You will typically receive a phone call 24 hours before the delivery. In some cases, we may contact you the day before delivery, approximately 2-3 hours before delivery, to confirm that someone will be present to receive it.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe delivery for Jaquar products is a kerbside delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf, when we call you, you tell us you are not available to receive the delivery, we will arrange delivery for your next available date.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Receipt \u0026amp; inspection\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOn delivery, check the external packaging for any visible signs of damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOpen all boxes and verify that all parts listed in the manual are present and undamaged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf any components are missing or damaged, contact customer support before installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRetain all original packaging until the cabin is fully installed and you’re satisfied with the product.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e5. Installation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe cabin must be installed by a qualified professional to ensure safety and to maintain warranty coverage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation services can be arranged upon request. You can request a quote based on your location and site-specific details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation, ensure:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA dedicated single‑phase power supply (typically 220‑240 V) with appropriate protection and wiring by a qualified electrician. Please consult with a qualified electrician before making any modifications to the power supply, as every property layout is unique.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe floor is level, dry, and strong enough to support the cabin’s weight and structure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdequate ventilation and clearance around the unit for safe operation and optimal steam generation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter assembly and connection, test all functions, including the steam generator, overhead shower, body jets, digital control panel, chromotherapy lighting, and audio system.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Warranty \u0026amp; after‑care\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe cabin comes with a manufacturer’s warranty covering defects in materials and quality for the specified period.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty does not cover damage caused by incorrect installation, misuse, neglect, or failure to perform regular maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRetain your proof of purchase, installation documentation, and warranty information for any future service or claim.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e7. Returns (if applicable)\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you change your mind, you may request a return within a specified period from delivery (for example, 7 days), provided the product is unused, undamaged, and returned in its original packaging.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce the return is received and inspected, a refund will be processed in accordance with our return policy.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e8. Enjoy your home spa experience\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce installed and tested, your Jaquar Artize Quadro Steam and Shower Cabin is ready to deliver a premium wellness experience, combining steam therapy, rainfall shower, body jets, chromotherapy, and audio for a full-featured spa at home.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFollow the maintenance instructions: keep the glass and surfaces clean, ensure proper ventilation, check seals, and inspect electrical safety periodically.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Artize Quadro Steam \u0026amp; Shower Cabin is equipped with a high-performance 4.5 kW stainless-steel steam generator, designed to deliver consistent, spa-grade steam in a sleek, contemporary enclosure. Perfectly matched to the cabin’s size and configuration (1200 × 1000 × 2225 mm or 1200 × 1200 mm), this system ensures rapid heat-up, efficient steam distribution, and a deeply relaxing experience every time.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHeater Overview\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe integrated steam generator produces a smooth, even flow of steam that envelops the body, promoting detoxification, improved circulation, and deep muscle relaxation. Built from durable, corrosion-resistant materials, it offers quiet, efficient operation with minimal maintenance requirements.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eControl \u0026amp; Comfort\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe cabin includes a digital touch control panel, allowing you to easily manage steam duration, temperature, lighting, and Bluetooth audio. With its responsive interface, you can customise every aspect of your session — from a gentle, soothing mist to an invigorating steam burst.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePerformance \u0026amp; Experience\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe 4.5 kW steam generator is designed to heat the cabin quickly and maintain stable temperature and humidity levels throughout your session. Combined with Jaquar’s advanced insulation and high-quality construction, the result is a consistent, luxurious steam experience that rivals professional spas.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eCustomer Responsibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the steam generator is fully integrated and factory-fitted, all electrical wiring, dedicated power supply, and final connections are the customer’s responsibility. Installation must be completed by a qualified electrician in full compliance with UK electrical safety standards (BS 7671). The electrician will confirm the appropriate cable size, circuit protection, and isolation setup for your specific property to ensure safe and reliable operation. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEngineered for precision, performance, and durability, the Jaquar Artize Quadro Steam \u0026amp; Shower Cabin strikes the perfect balance of technology, design, and wellness, bringing the rejuvenating power of steam therapy directly into your home.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Artize Quadro Steam \u0026amp; Shower Cabin must be connected to a dedicated 230V single-phase supply. The integrated 4.5 kW steam generator requires a separate radial circuit protected by an appropriately rated MCB or RCBO with 30 mA RCD protection, in full compliance with the IET Wiring Regulations (BS 7671).\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA double-pole isolator switch with adequate contact separation (minimum 230V\/16A) must be installed outside the steam enclosure in a dry, accessible location. All wiring must use fixed cable, with the size determined by a qualified electrician based on the property layout, circuit length, and installation conditions.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProper earthing and supplementary bonding are essential, and all accessories within bathroom zones must meet the correct IP rating for steam and moisture.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-d5fd6a28-7fff-ddca-44df-50e2960f2b99\"\u003e*Important: \u003c\/b\u003eEvery property is different — you must consult a qualified electrician to confirm cable size, breaker rating, and isolation requirements before installation. This ensures your cabin operates safely, efficiently, and in full compliance with UK electrical standards.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe are pleased to offer complimentary delivery across the UK mainland on all Jaquar products. The typical delivery timeframe for the Artize Quadro Steam \u0026amp; Shower Cabin by Jaquar is 5 to 12 working days from the date of order confirmation, depending on stock levels and the delivery location.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll delivery dates provided at checkout are accurate estimates; however, please note that these may vary slightly due to logistics or external factors beyond our control. In the event of any delay, our team will contact you promptly with an updated delivery schedule to ensure full transparency.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA qualified professional must install the Artize Quadro Steam \u0026amp; Shower Cabin by Jaquar to ensure correct assembly, connection, and compliance with UK safety standards. Detailed installation instructions are provided with your purchase and must be followed carefully.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer a comprehensive installation service, we can arrange this for you at an additional cost. Pricing will depend on your location, site accessibility, and any specific electrical or plumbing requirements that may be present. Our team will be happy to assist you in coordinating a professional installation to ensure your Oasis cabin is set up safely, efficiently, and ready for use.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Jaquar steam products are supplied with a standard 2-year official manufacturer’s warranty. This warranty provides full protection against manufacturing defects and covers the cost of parts and repairs for any technical faults that may occur during the warranty period.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e: \u003c\/strong\u003eThe warranty does not cover damage resulting from misuse, neglect, or improper handling of the product. Any physical damage, including scratches, dents, impact marks, or abrasions, will void the warranty. Additionally, damage caused by incorrect installation or failure to follow the manufacturer’s instructions is not covered.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar takes great pride in the quality and reliability of its products, and this warranty reflects its ongoing commitment to customer satisfaction and long-term performance. Your sales invoice serves as proof of warranty, clearly indicating the start and end dates of your coverage.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe want you to feel completely confident in your purchase. If, for any reason, you’re not satisfied with your order, please contact our team by phone, email, or live chat within 7 days of delivery to arrange a return.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo return your steam product, please ensure it is securely repacked in its original packaging, including all accessories and documentation. Once confirmed, we’ll organise collection either by arranging a home pickup for larger items or by directing you to a convenient drop-off location for smaller parcels.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor Jaquar products, returns and cancellations are entirely free of charge within the 7-day return window. You can return your product at no cost, provided it’s unused and in its original condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to cancel or reject your order before delivery, a small deduction may be applied to cover the associated shipping and return fees.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur goal is to make the process as transparent and straightforward as possible, ensuring a seamless experience from order to return.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e120 x 100 cm\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Artize_Quadro_Steam_And_Shower_By_Jaquar_Installation_Manual.pdf?v=1764852790\"\u003e\u003cspan\u003eArtize Quadro Steam And Shower By Jaquar Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Artize_Image.pdf?v=1764852749\"\u003e\u003cspan\u003eSpecification Image\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Artize_Deta_Sheet.pdf?v=1764852749\"\u003e\u003cspan\u003eSpecification Sheet\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e120 x 120 cm\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Artize_Manual_120_X_100_Final.pdf?v=1707576410\"\u003e\u003cspan\u003eArtize Quadro Steam And Shower By Jaquar Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Artize_Image.pdf?v=1764852749\"\u003e\u003cspan\u003eSpecification Image\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Artize_Deta_Sheet.pdf?v=1764852749\"\u003e\u003cspan\u003eSpecification Sheet\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Jaquar","offers":[{"title":"Default Title","offer_id":55795672121676,"sku":null,"price":16450.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/jaquar-artize-quadro-steam-and-shower-cabin-239997.webp?v=1775205207"},{"product_id":"jaquar-4-5-6kw-luxury-spa-smart-stool-steam-generator","title":"Jaquar 4.5\/6kW +Luxury Spa Smart Stool Steam Generator","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"81\" data-start=\"0\" style=\"text-align: left;\"\u003eJaquar Smart Vapour Steam Stool \u003c\/h2\u003e\n\u003cp data-end=\"81\" data-start=\"0\" style=\"text-align: left;\"\u003e\u003cstrong\u003eThe Future of Personal Steam Wellness!\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"537\" data-start=\"140\" style=\"text-align: left;\"\u003eDiscover a new standard in home wellness with the Jaquar Smart Vapour Steam Stool—a beautifully engineered, fully self-contained steam solution designed to deliver an extraordinary spa experience in the smallest of spaces. This is not just a steam accessory; it is a high-performance personal steam chamber crafted for those who want luxury, innovation and convenience in one refined unit.\u003c\/p\u003e\n\u003cp data-end=\"895\" data-start=\"539\" style=\"text-align: left;\"\u003ePowered by a built-in 4.5 kW steam generator, the Smart Vapour Steam Stool produces a dense, soothing cloud of steam that surrounds the body with warmth and comfort. The integrated heater delivers rapid steam build-up, silky-smooth vapour flow and exceptional temperature consistency, giving you a level of relaxation usually reserved for luxury spas.\u003c\/p\u003e\n\u003cp data-end=\"987\" data-start=\"897\" style=\"text-align: left;\"\u003e\u003cstrong\u003eDesigned with premium materials and advanced engineering, every detail serves a purpose:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"1299\" data-start=\"988\" style=\"text-align: left;\"\u003e\n\u003cli\u003eThe enclosed steam system ensures efficient heat retention and optimised vapour circulation.\u003c\/li\u003e\n\u003cli data-end=\"1194\" data-start=\"1089\"\u003eIntelligent automation manages water intake, drainage and safety shut-off for effortless performance.\u003c\/li\u003e\n\u003cli data-end=\"1299\" data-start=\"1195\"\u003eHigh-grade internal components withstand constant heat and moisture, ensuring years of reliable use.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"1611\" data-start=\"1301\" style=\"text-align: left;\"\u003eIts compact format lets you enjoy full-steam wellness without needing a dedicated steam room, making it ideal for homes, apartments, and modern wellness suites. Simply sit, relax and immerse yourself in a rejuvenating steam experience that revitalises the body, calms the mind and enhances your daily wellbeing.\u003c\/p\u003e\n\u003cp data-end=\"1851\" data-start=\"1613\" style=\"text-align: left;\"\u003eElegant, powerful and technologically refined, the Jaquar Smart Vapour Steam Stool represents the pinnacle of personal steam innovation—bringing world-class steam therapy into your home with style, convenience and unmistakable luxury.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInstallation: \u003c\/strong\u003eIndoors, following EN safety norms\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial Durability: \u003c\/strong\u003eResistant to chemicals and abrasion\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSafety Certification: \u003c\/strong\u003eIP Rating: IP 44\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions: \u003c\/strong\u003e600 x 330 x 420 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003ePower Rating Steam Generator: \u003c\/strong\u003e4.5 KW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSteam Generation: \u003c\/strong\u003eUp to 4 hours with auto shut-off\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTemperature Range:\u003c\/strong\u003e Initial use: 40-45°C, Adjustable up to 100°C\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eChromotherapy:\u003c\/strong\u003e Integrated with colour selection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eAromatherapy: \u003c\/strong\u003eEssential oil diffuser included\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eBoiler Maintenance:\u003c\/strong\u003e Annual or every 30 hours of use\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty Period:\u003c\/strong\u003e 24 months from the date of purchase\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Smart Vapour Steam Stool is a fully integrated steam unit featuring a built-in 4.5 kW steam generator. This internal heater rapidly converts water into rich, enveloping vapour, creating a focused steam environment directly around the seated user. Because the heater is enclosed within the stool, there is no need for a separate external steam generator or additional pipework, making it an elegant all-in-one solution.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHeating Performance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe 4.5 kW heating system delivers fast steam build-up and maintains consistent vapour output throughout the session. Its design allows the unit to reach comfortable steam conditions quickly while supporting extended use when desired. The heating chamber and generator components are engineered to withstand high temperatures, moisture and continuous operation, ensuring longevity and stable performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSafety \u0026amp; Operating Features\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Smart Vapour Steam Stool features essential safety systems, including overheat protection, automatic drainage, and controlled shutdown capabilities. These safeguards protect the internal heater, reduce maintenance demands and promote reliable day-to-day operation. The design is suitable for wet-use environments, ensuring safe performance even under steam-room conditions.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Responsibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis product contains a high-powered heating element and must be installed correctly. It is the customer’s responsibility to ensure that all electrical work is carried out by a qualified electrician who follows the UK electrical regulations. Every property differs in electrical capacity, breaker arrangement and load distribution, so a competent professional must confirm:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe supply can support the heater’s load.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe correct breaker and cable sizes are used.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProper earthing and protective devices are in place.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe installation meets the current UK electrical standards.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect electrical provision is crucial for safe operation, optimal performance, and warranty protection.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePower Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOperates on a 230V single-phase electrical supply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eExpected current draw is typically in the 18–20A range.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour electrician must confirm the exact amperage requirements from the unit rating label during installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eCircuit Protection\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMust be connected to a dedicated circuit—no shared loads or lighting circuits.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRequires the correct MCB\/fuse rating, sized appropriately for the \u003cmeta charset=\"utf-8\"\u003e4.5kW\/6kW load.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMust include RCD protection to provide safety against electrical faults and moisture exposure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProper earthing is essential to ensure safe operation of the internal heater.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eWiring \u0026amp; Installation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe unit must be hard-wired with fixed cabling; it must not be plugged into a domestic socket.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn external isolation switch must be installed outside the steam area for safe servicing and emergency shutoff.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe cable size must be chosen according to the load and distance, and must comply with UK wiring standards.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation must protect all electrical components from moisture exposure in line with IP and steam-room regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eCustomer Responsibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery property has different load capacities, breaker configurations, and wiring conditions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTherefore:\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIt is the customer’s responsibility to arrange a qualified electrician to assess the property’s electrical suitability.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe electrician must ensure the installation complies fully with current UK electrical regulations (BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eProper electrical provision is crucial for ensuring the safe operation, warranty protection, and long-term performance of the heater.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe Jaquar Smart Vapour Steam Stool includes a built-in \u003cmeta charset=\"utf-8\"\u003e4.5kW\/6kW steam generator, which requires a correctly prepared electrical supply. To ensure safe operation and compliance, a qualified electrician must carry out all electrical work. It is the customer’s responsibility to confirm that their property can safely support the installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe offer complimentary delivery within the UK Mainland on all products. Jaquar items typically arrive within 7-10 working days. The delivery estimate displayed above the “add to cart” button reflects the most accurate information available, though actual arrival times may vary due to unforeseen circumstances. Any delays outside the estimated window will be communicated promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor best results, the Jaquar Steam Stool should be installed by a qualified plumber or professional installer. If you prefer to install it yourself, the product includes clear, easy-to-follow installation instructions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eShould you require full installation services, this can be arranged for an additional cost. Pricing will depend on factors such as your location, whether the installation is indoors or outdoors, and the specific electrical and plumbing requirements of the site.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Jaquar steam products are supplied with a standard 2-year official manufacturer’s warranty. This warranty provides full protection against manufacturing defects and covers the cost of parts and repairs for any technical faults that may occur during the warranty period.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e: \u003c\/strong\u003eThe warranty does not cover damage resulting from misuse, neglect, or improper handling of the product. Any physical damage, including scratches, dents, impact marks, or abrasions, will void the warranty. Additionally, damage caused by incorrect installation or failure to follow the manufacturer’s instructions is not covered.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar takes great pride in the quality and reliability of its products, and this warranty reflects its ongoing commitment to customer satisfaction and long-term performance. Your sales invoice serves as proof of warranty, clearly indicating the start and end dates of your coverage.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe want you to feel completely confident in your purchase. If, for any reason, you’re not satisfied with your order, please contact our team by phone, email, or live chat within 7 days of delivery to arrange a return.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo return your sauna, please ensure it is securely repacked in its original packaging, including all accessories and documentation. Once confirmed, we’ll organise collection either by arranging a home pickup for larger items or by directing you to a convenient drop-off location for smaller parcels.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor Jaquar products, returns and cancellations are entirely free of charge within the 7-day return window. You can return your product at no cost, provided it’s unused and in its original condition.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to cancel or reject your order before delivery, a small deduction may be applied to cover the associated shipping and return fees.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur goal is to make the process as transparent and straightforward as possible, ensuring a seamless experience from order to return.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Jaquar_Smart_Vapour_Steam_Stool_Specifications.pdf?v=1764852545\"\u003e\u003cspan\u003eJaquar Smart Vapour Steam Stool Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Jaquar_Smart_Vapour_Steam_Stool_Installation_Manual.pdf?v=1764852592\"\u003e\u003cspan\u003eJaquar Smart Vapour Steam Stool Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Jaquar","offers":[{"title":"Default Title","offer_id":55795672219980,"sku":null,"price":3999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/jaquar-smart-vapour-steam-stool-425339.webp?v=1761727311"},{"product_id":"jaquar-4kw-6kw-luxury-steam-generator","title":"Jaquar 4kW\/6kW Luxury Steam Generator","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\" data-end=\"79\" data-start=\"0\"\u003eJaquar Steam Generator 4kW \u0026amp; 6kW \u003c\/h2\u003e\n\u003cp style=\"text-align: left;\" data-end=\"79\" data-start=\"0\"\u003e\u003cstrong data-end=\"79\" data-start=\"4\"\u003ePure Power. Pure Steam. Pure Luxury.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"433\" data-start=\"81\" style=\"text-align: left;\"\u003eExperience spa-level steam at home with the Jaquar 4kW and 6kW Steam Generators—high-performance units engineered to deliver rich, consistent steam with effortless reliability. Built from premium stainless steel and designed for smooth, clean steam output, these generators turn your steam room into a sanctuary of warmth, relaxation, and well-being.\u003c\/p\u003e\n\u003cp data-end=\"653\" data-start=\"435\" style=\"text-align: left;\"\u003eWith intelligent features such as auto water fill, auto drain, auto shut-off, and advanced overheat and pressure protection, Jaquar ensures every session is safe, efficient, and completely stress-free.\u003c\/p\u003e\n\u003cp data-end=\"861\" data-start=\"655\" style=\"text-align: left;\"\u003eChoose 4kW for compact, cosy rooms or 6kW for stronger, faster steam in larger spaces. Both deliver the signature Jaquar experience: powerful performance, quiet operation, and exceptional durability.\u003c\/p\u003e\n\u003cp data-is-only-node=\"\" data-is-last-node=\"\" data-end=\"950\" data-start=\"863\" style=\"text-align: left;\"\u003eA Jaquar steam generator isn’t just a heater—it’s the engine of true home wellness.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003ePower:\u003c\/strong\u003e 4kW or 6kW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eRecommended Size:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003e4kW - 3 to 5 cubic metres or \u003c\/span\u003e\u003cspan\u003e6kW - 5 to 7 cubic metres\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eColour:\u003c\/strong\u003e As seen on the Product image\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDisplay:\u003c\/strong\u003e (Sold Separately): Touch button, IP67 rated\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTemperature Control: \u003c\/strong\u003eAdjustable Settings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTemperature Range:\u003c\/strong\u003e Initial use: 40-45°C, Adjustable up to 55°C\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWater Inlet: \u003c\/strong\u003eAutomatic\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDrain System: \u003c\/strong\u003eAuto Drain\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSafety Features: \u003c\/strong\u003eAuto Power Off, Overheat Protection, Pressure Safety Valve\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eBody Material: \u003c\/strong\u003eStainless Steel (SS304)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eNozzle Design: \u003c\/strong\u003eNewly Designed for Optimal Steam Flow\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 425 x 160 x 315 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eAdditional Features: \u003c\/strong\u003eWater processor for clean steam, Energy-efficient design\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty Period: \u003c\/strong\u003e24 months from the date of purchase\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eJaquar Artize 4, 4.5kW \/ 6kW Luxury Steam Generator\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Order Placement \u0026amp; Variant Selection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelect the appropriate power rating (for example, 4 kW, 4.5 kW, or 6 kW) based on the size of the steam room and the type of construction materials.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm compatibility with your steam room layout, ventilation, plumbing, and the control panel interface.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinalise your order and schedule delivery of the steam generator unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e2. Packaging \u0026amp; Delivery\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe generator unit is packaged to protect it from transit damage, moisture, and component displacement.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery is arranged to your location. Please inspect the unit upon delivery to confirm that it is the correct model and that no damage occurred during transit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe aim to deliver your product as fast as possible. For Jaquar products, we do not use tracking software. You will typically receive a phone call 24 hours before the delivery. In some cases, we may contact you the day before delivery, approximately 2-3 hours before delivery, to confirm that someone will be present to receive it.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf, when we call you, you tell us you are not available to receive the delivery, we will arrange delivery for your next available date.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Pre‑Installation Preparation (Professional Appointment May Be Required)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck your steam room's dimensions, materials (such as tiles, glass, and seat benches), and ventilation to ensure they match the steam generator’s capacity.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm that your electrical supply is adequate (correct voltage, dedicated circuit, proper protection) for the generator’s rating.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare the plumbing: a reliable water supply, steam-outlet conduit, and proper drainage, or blow-down path must be in place.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIt is recommended to appoint a qualified electrician and\/or specialist installer to handle wiring, mounting placement, and safe integration of the generator system.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Installation \u0026amp; Setup\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe steam generator is mounted\/installed in the designated location (typically outside the steam room or in a service cupboard) and connected to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe water inlet line\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe steam outlet or steam‑head distribution system\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDrain or blow‑down line (if required)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical supply and control panel interface\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe steam outlet head is correctly positioned inside the steam room at the correct height and distance from seating or benches.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe control panel is integrated (if applicable) and configured for timer, temperature, and any lighting\/aroma features.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA full operational test is carried out: the steam generator produces steam, the room fills as expected, the controls are responsive, and the safety systems function.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e5. Operation \u0026amp; User Experience\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePower on the system via the installed control panel or interface.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSet your desired temperature and session duration.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe generator produces steam to fill the room; you enter, relax, and enjoy the steam bath.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDuring the session, you can monitor comfort and adjust settings if enabled (e.g., temperature, duration, lighting). When the session ends, the system stops either automatically (via a timer) or manually.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter the session ends, you exit the room, and the system may require a brief cooldown or ventilation, depending on the setup.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Maintenance \u0026amp; Longevity\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePeriodically clean accessible parts and ensure the area around the generator, its connections, and the steam‑head are free from scadebrisb or moisture buildup.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePerform scheduled checks: inspect wiring, steam-outlet hose or pipe, drain\/blowdown path, ventilation, and general condition of the equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the boiler or generator features an auto-inlet or auto-drain function, follow the maintenance instructions for these functions to ensure optimal performance and prevent mineral buildup.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Steam Generator is the heating unit that produces steam for your steam room. The 4 kW and 6 kW models are designed for home and light-wellness use, offering fast heat-up times, consistent steam output, and reliable temperature control.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4 kW Steam Generator (JSG-WHT-NMID40)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSuitable for steam rooms, approx. 3–5 m³.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOperates on 230V single-phase power, drawing approximately 18A.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompact design with stainless steel body for durability.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvides steady steam generation for smaller, well-insulated rooms.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e6 kW Steam Generator (JSG-WHT-NMID60)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIdeal for rooms approx. 5–7 m³.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOperates on 230V single-phase power, drawing approximately 27A.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFaster heat-up and stronger steam output for medium-sized rooms.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSame durable stainless steel construction as the 4 kW model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eShared Heating Features\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAuto water inlet, auto drain, and auto shut-off for safe and efficient operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOverheat protection and pressure safety valve to maintain proper heating conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHigh-performance heating elements for consistent steam and long-term durability.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDesigned to deliver smooth, even steam through a specially engineered steam nozzle.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHeating Performance Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe correct generator size is essential: an undersized unit may struggle to reach temperature, while a properly matched unit ensures fast and comfortable steam production.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRoom insulation, materials (such as tile, stone, and glass), and layout can all influence heat-up time and overall performance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e*Ensure you consult a qualified electrician who meets the UK regulations, as every property layout is different, meaning electrical requirements may differ.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePower Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4 kW Jaquar Steam Generator\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eVoltage:\u003c\/strong\u003e 230V AC\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003ePhase:\u003c\/strong\u003e Single-phase\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCurrent Draw: \u003c\/strong\u003eApproximately 18A\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eRecommended Breaker Size: \u003c\/strong\u003eTypically 20A, confirmed by your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eFrequency:\u003c\/strong\u003e 50\/60Hz\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6 kW Jaquar Steam Generator\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eVoltage:\u003c\/strong\u003e 230V AC\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003ePhase:\u003c\/strong\u003e Single-phase\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCurrent Draw: \u003c\/strong\u003eApproximately 27A\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eRecommended Breaker Size: \u003c\/strong\u003eTypically 32A, confirmed by your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eFrequency:\u003c\/strong\u003e 50\/60Hz\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe Jaquar Steam Generator requires a correctly prepared electrical supply to ensure safe, reliable heating performance. A qualified electrician must carry out all electrical work. It is the customer’s responsibility to confirm that their property’s electrical system is suitable for installation.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe offer complimentary delivery within the UK Mainland on all products. Jaquar items typically arrive within 7-10 working days. The delivery estimate displayed above the “add to cart” button reflects the most accurate information available, though actual arrival times may vary due to unforeseen circumstances. Any delays outside the estimated window will be communicated promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor best results, the Jaquar Steam Stool should be installed by a qualified plumber or professional installer. If you prefer to install it yourself, the product includes clear, easy-to-follow installation instructions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eShould you require full installation services, this can be arranged for an additional cost. Pricing will depend on factors such as your location, whether the installation is indoors or outdoors, and the specific electrical and plumbing requirements of the site.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Jaquar steam products are supplied with a standard 2-year official manufacturer’s warranty. This warranty provides full protection against manufacturing defects and covers the cost of parts and repairs for any technical faults that may occur during the warranty period.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e: \u003c\/strong\u003eThe warranty does not cover damage resulting from misuse, neglect, or improper handling of the product. Any physical damage, including scratches, dents, impact marks, or abrasions, will void the warranty. Additionally, damage caused by incorrect installation or failure to follow the manufacturer’s instructions is not covered.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar takes great pride in the quality and reliability of its products, and this warranty reflects its ongoing commitment to customer satisfaction and long-term performance. Your sales invoice serves as proof of warranty, clearly indicating the start and end dates of your coverage.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe want you to feel completely confident in your purchase. If, for any reason, you’re not satisfied with your order, please contact our team by phone, email, or live chat within 7 days of delivery to arrange a return.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo return your steam product, please ensure it is securely repacked in its original packaging, including all accessories and documentation. Once confirmed, we’ll organise collection either by arranging a home pickup for larger items or by directing you to a convenient drop-off location for smaller parcels.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor Jaquar products, returns and cancellations are entirely free of charge within the 7-day return window. You can return your product at no cost, provided it’s unused and in its original condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to cancel or reject your order before delivery, a small deduction may be applied to cover the associated shipping and return fees.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur goal is to make the process as transparent and straightforward as possible, ensuring a seamless experience from order to return.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Jaquar_Steam_Generator_Specifications_4_6kw.pdf?v=1764852435\"\u003e\u003cspan\u003eJaquar Steam Generator Specifications (4kw)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Jaquar_Steam_Generator_Specifications_4_6kw.pdf?v=1764852435\"\u003e\u003cspan\u003eJaquar Steam Generator Specifications (6kw)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Jaquar_Steam_Generator_Installation_Manual.pdf?v=1720104930\"\u003e\u003cspan\u003eJaquar Steam Generator Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Jaquar","offers":[{"title":"Default Title","offer_id":55795672252748,"sku":null,"price":1399.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/jaquar-steam-generator-4kw-or-6kw-717408.webp?v=1761727430"},{"product_id":"jaquar-4-5kw-6kw-luxury-artize-steam-generator","title":"Jaquar 4.5kW\/6kW Luxury Artize Steam Generator","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\" data-end=\"158\" data-start=\"78\"\u003eArtize Steam Generator – Luxury Steam Power, Perfected (4.5 kW \u0026amp; 6 kW)\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\" data-end=\"244\" data-start=\"159\"\u003e\u003cstrong\u003eUnleash Spa-Grade Steam at Home with Precision, Power and Pure Indulgence.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-end=\"573\" data-start=\"246\"\u003eExperience a new level of home wellness with the Artize Steam Generator, a masterpiece of engineering that transforms your bathroom into a personal luxury spa. Available in both 4.5 kW and 6 kW, this high-performance generator delivers rich, enveloping steam with exceptional consistency, comfort and control.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-end=\"949\" data-start=\"575\"\u003eCrafted from premium stainless steel and built for demanding steam-room environments, the Artize Steam Generator produces clean, smooth steam that fills your space quickly and evenly. Whether you choose the 4.5 kW model for a compact steam cabin or the 6 kW unit for larger, higher-demand spaces, both deliver the signature Artize balance of power, precision and refinement.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1326\" data-start=\"951\"\u003eIntelligent automation elevates every session: automatic water fill, automatic drainage, and automatic shut-off ensure effortless operation and long-term reliability. Advanced overheat and pressure protection systems maintain safe performance, while specialised steam-delivery engineering ensures the perfect level of warmth and humidity throughout your room.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1538\" data-start=\"1328\"\u003eDesigned to integrate seamlessly with Artize control panels, the generator gives you pinpoint control over temperature, duration and steam intensity—creating a bespoke spa experience tailored to your wellbeing.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1806\" data-start=\"1540\"\u003eIdeal for premium home spa installations, luxury bathrooms and wellness suites, the Artize Steam Generator offers unparalleled quality, safety and performance. For those who want the very best in steam technology, this is the heart of a truly world-class steam room.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePower Options:\u003c\/strong\u003e 4.5kW \/ 6kW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eRoom Size (4.5kW): \u003c\/strong\u003e3 to 5 cubic metres\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eRoom Size (6kW): \u003c\/strong\u003e5 to 7 cubic metres\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eBody Material: \u003c\/strong\u003eStainless Steel (SS304)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeating Element: \u003c\/strong\u003eSS316\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSafety Features: \u003c\/strong\u003eOverheat Protection, Pressure Safety Valve\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eConvenience Features: \u003c\/strong\u003eAuto Water Inlet, Auto Drain, Auto Power Off\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eNozzle Design: \u003c\/strong\u003eNewly Designed for Optimal Steam Flow\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 560 x 255 x 255 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 2 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Artize Steam Generator is the core heating unit of your steam room system. It converts water into clean, consistent steam to create a smooth, warm, and comfortable spa environment inside your cabin.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHeating Performance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eAvailable in 4.5 kW and 6 kW outputs.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e4.5 kW is ideal for smaller, well-insulated steam rooms.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e6 kW provides faster heat-up times and stronger steam delivery for medium-sized rooms or areas with higher heat loss.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDesigned to produce steady, even steam for enhanced comfort and controlled temperature.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eConstruction \u0026amp; Safety\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBuilt with a high-grade stainless-steel body for durability and resistance to heat and moisture.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFeatures auto water inlet, auto drain, and auto shut-off for safe, low-maintenance operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEquipped with overheat protection and a pressure safety system to ensure safe heating at all times.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePractical Benefits\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEngineered for consistent steam output, quiet operation, and long-term reliability.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWorks seamlessly with Artize control panels to give you precise control over temperature and session duration.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation outside the steam room ensures efficient heating, safe operation and easy maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePower \u0026amp; Amperage\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOperates on 230V single-phase (some variants may support 400V three-phase).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eApproximate current draw:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4.5 kW: ~18–20A\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6 kW: ~26–28A\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour electrician must confirm the exact amperage from the unit’s data plate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eCircuit Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMust be on a dedicated circuit with no shared loads.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRequires the correct MCB\/fuse rating and RCD protection.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMust be hard-wired with an appropriate cable size and an isolation switch installed outside the steam room.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eCustomer Responsibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEvery property is different. It is the customer’s responsibility to ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician assesses the electrical system.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe supply, breaker size, cabling, and earthing all meet the generator’s requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eThe installation complies with current UK electrical standards.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eThe Artize Steam Generator requires a dedicated and correctly rated electrical supply. It is the customer’s full responsibility to ensure that a qualified electrician carries out all electrical work and that the property’s electrical system can support the load.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe offer complimentary delivery within the UK Mainland on all products. Jaquar items typically arrive within 7-10 working days. The delivery estimate displayed above the “add to cart” button reflects the most accurate information available, though actual arrival times may vary due to unforeseen circumstances. Any delays outside the estimated window will be communicated promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor best results, the Jaquar Steam Stool should be installed by a qualified plumber or professional installer. If you prefer to install it yourself, the product includes clear, easy-to-follow installation instructions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eShould you require full installation services, this can be arranged for an additional cost. Pricing will depend on factors such as your location, whether the installation is indoors or outdoors, and the specific electrical and plumbing requirements of the site.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Jaquar steam products are supplied with a standard 2-year official manufacturer’s warranty. This warranty provides full protection against manufacturing defects and covers the cost of parts and repairs for any technical faults that may occur during the warranty period.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e: \u003c\/strong\u003eThe warranty does not cover damage resulting from misuse, neglect, or improper handling of the product. Any physical damage, including scratches, dents, impact marks, or abrasions, will void the warranty. Additionally, damage caused by incorrect installation or failure to follow the manufacturer’s instructions is not covered.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar takes great pride in the quality and reliability of its products, and this warranty reflects its ongoing commitment to customer satisfaction and long-term performance. Your sales invoice serves as proof of warranty, clearly indicating the start and end dates of your coverage.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe want you to feel completely confident in your purchase. If, for any reason, you’re not satisfied with your order, please contact our team by phone, email, or live chat within 7 days of delivery to arrange a return.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo return your steam product, please ensure it is securely repacked in its original packaging, including all accessories and documentation. Once confirmed, we’ll organise collection either by arranging a home pickup for larger items or by directing you to a convenient drop-off location for smaller parcels.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor Jaquar products, returns and cancellations are entirely free of charge within the 7-day return window. You can return your product at no cost, provided it’s unused and in its original condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to cancel or reject your order before delivery, a small deduction may be applied to cover the associated shipping and return fees.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur goal is to make the process as transparent and straightforward as possible, ensuring a seamless experience from order to return.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Artize_Steam_Generator_Specifications_4-5.jpg?v=1764851957\"\u003e\u003cspan\u003eArtize Steam Generator Specifications (4.5kw)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Artize_Steam_Generator_Specifications_6kw.pdf?v=1764851971\"\u003e\u003cspan\u003eArtize Steam Generator Specifications (6kw)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Artize_Steam_Power_manual_7f634657-d0d9-4406-b394-3500fcd222dd.pdf?v=1715769111\"\u003e\u003cspan\u003eArtize Steam Generator Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Jaquar","offers":[{"title":"Default Title","offer_id":55795672318284,"sku":null,"price":2295.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/jaquar-artize-steam-generator-45kw-or-6kw-444644.webp?v=1761727502"},{"product_id":"jaquar-premium-steam-room-touch-control-panel-black-white","title":"Jaquar Premium Steam Room Touch Control Panel (Black \/ White)","description":"\u003carticle class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [\u0026amp;:has([data-writing-block])\u0026gt;*]:pointer-events-auto [content-visibility:auto] supports-[content-visibility:auto]:[contain-intrinsic-size:auto_100lvh] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:ff2b533c-db9d-4d99-8f5c-7831d4c344cd-20\" data-testid=\"conversation-turn-42\" data-scroll-anchor=\"true\" data-turn=\"assistant\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] thread-sm:[--thread-content-margin:--spacing(6)] thread-lg:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\"\u003e\n\u003cdiv class=\"[--thread-content-max-width:40rem] thread-lg:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"flex max-w-full flex-col grow\"\u003e\n\u003cdiv data-message-author-role=\"assistant\" data-message-id=\"0b17f57d-721a-440a-a681-834033f7efb6\" dir=\"auto\" class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+\u0026amp;]:mt-1\" data-message-model-slug=\"gpt-5-1\"\u003e\n\u003cdiv class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\"\u003e\n\u003cdiv class=\"markdown prose dark:prose-invert w-full break-words light markdown-new-styling\"\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\" data-start=\"94\" data-end=\"187\"\u003eJaquar Steam Control Panel \u003c\/h2\u003e\n\u003cp style=\"text-align: left;\" data-start=\"94\" data-end=\"187\"\u003e\u003cstrong data-start=\"98\" data-end=\"187\"\u003ePremium Control for a Perfect Steam Experience\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"189\" data-end=\"574\"\u003eEnhance your steam room with the Jaquar Steam Generator Control Panel, a sleek and intelligently engineered interface designed for precision, comfort, and reliability. Built for high-humidity environments, this moisture-resistant touch panel lets you easily set steam temperature, adjust intensity and manage session duration, ensuring your steam room heats exactly how you want it.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"576\" data-end=\"921\"\u003eWith its IP67 protection rating, durable ABS construction and low-power 230V control circuitry (6A–10A protected supply), the panel delivers dependable performance and seamless communication with your Jaquar steam generator. The result is faster heat-up times, consistent steam output, and precise temperature regulation throughout every session.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"923\" data-end=\"1090\"\u003eAvailable in both round and square designs, this stylish control panel complements any bathroom or wellness space, bringing spa-level comfort directly into your home.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1092\" data-end=\"1196\" data-is-last-node=\"\" data-is-only-node=\"\"\u003eFor those seeking a refined, reliable and effortless steam experience—this is the essential upgrade.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1092\" data-end=\"1196\" data-is-last-node=\"\" data-is-only-node=\"\"\u003e \u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eProduct Variants:\u003c\/strong\u003e JSG-WHT-CPROUND, JSG-BLK-CPROUND, JSG-WHT-CPSQUARE, JSG-BLK-CPSQUARE\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions (Round): \u003c\/strong\u003e90 x 90 x 19 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions (Square): \u003c\/strong\u003e103 x 103 x 23 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial: \u003c\/strong\u003eABS\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDisplay: \u003c\/strong\u003eTouch button\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWaterproof Rating: \u003c\/strong\u003eIP67\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTemperature Setting: \u003c\/strong\u003eUp to 55°C\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCompatible Product: \u003c\/strong\u003eJaquar Steam Generator (4kW, 6kW)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eJaquar Premium Steam Room Touch Control Panel\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Order Processing\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelect your panel variant (round\/square, white\/black).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm compatibility with your steam generator.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlace the order and arrange delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Packaging \u0026amp; Delivery\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePanels are carefully packaged to prevent damage during transport.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eShipped to the customer’s site.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe aim to deliver your product as fast as possible. For Jaquar products, we do not use tracking software. You will typically receive a phone call 24 hours before the delivery. In some cases, we may contact you the day before delivery, approximately 2-3 hours before delivery, to confirm that someone will be present to receive it.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf, when we call you, you tell us you are not available to receive the delivery, we will arrange delivery for your next available date.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e3. Receipt \u0026amp; Inspection\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInspect the panel on arrival to ensure it matches the order and is undamaged.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Pre‑Installation Preparation (Professional Appointment May Be Needed)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure a compatible location for mounting (inside or adjacent to the steam room).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm electrical supply is ready (dedicated circuit, proper wiring).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA qualified electrician may be required for safe installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e5. Installation \u0026amp; Mounting\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMount the panel securely and connect it to the steam generator and electrical system.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure correct configuration and test all functions before use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Operation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePower on the panel.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSet desired temperature (up to 55 °C).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSet the session duration using the timer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eStart the session; monitor the display for real-time temperature and remaining time.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eStop the session manually or allow it to end automatically.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e7. Maintenance \u0026amp; Longevity\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClean the panel with a soft, damp cloth.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRegularly check that buttons are responsive and the panel remains waterproof.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePeriodic professional inspection is recommended for safety and longevity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHeating \u0026amp; Temperature Control\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAllows you to set and adjust the steam room temperature (typically up to around 55°C, depending on the generator model).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eControls steam output intensity, allowing you to adjust the amount of steam the generator produces.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncludes timer settings, allowing you to determine the duration of each session.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsures consistent temperature by communicating directly with the steam generator throughout the cycle.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDesigned for Steam Heat Environments\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBuilt from durable ABS materials and rated for steam-room humidity, ensuring reliable operation while the heater is running.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAvailable in square or round designs, both compact and suitable for high-temperature, high-moisture spaces.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHeating Performance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour heating performance depends on both the control panel and the correctly sized Jaquar steam generator.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe panel provides precise control over temperature and runtime to create a comfortable steam environment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eProper installation ensures accurate temperature regulation and consistent steam delivery.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eThe Jaquar Steam Generator Control Panel is the user interface that allows you to manage the heating performance of your steam generator. While the panel does not heat the room itself, it directly controls the operation of the steam generator (the heater).\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Steam Control Panel requires a properly prepared electrical supply. It is the customer’s responsibility to ensure a qualified electrician carries out all electrical work. Every property has a unique electrical layout and limitations, so customers should consult their electrician to confirm suitability before installation.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eSupply Requirements\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstall on a dedicated, fused 230V single-phase circuit, typically rated 6A to 10A.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe circuit must include RCD protection and the correct MCB\/fuse.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWiring must be appropriate for high-humidity environments and routed safely.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnly use the manufacturer-approved control cable between the panel and the steam generator.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe circuit must not be shared with lighting or other household loads.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll terminations should be enclosed in a sealed IP-rated junction box, with an accessible isolation switch provided by the customer’s electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe offer complimentary delivery within the UK Mainland on all products. Jaquar items typically arrive within 7-10 working days. The delivery estimate displayed above the “add to cart” button reflects the most accurate information available, though actual arrival times may vary due to unforeseen circumstances. Any delays outside the estimated window will be communicated promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor best results, the Jaquar Steam Stool should be installed by a qualified plumber or professional installer. If you prefer to install it yourself, the product includes clear, easy-to-follow installation instructions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eShould you require full installation services, this can be arranged for an additional cost. Pricing will depend on factors such as your location, whether the installation is indoors or outdoors, and the specific electrical and plumbing requirements of the site.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Jaquar steam products are supplied with a standard 2-year official manufacturer’s warranty. This warranty provides full protection against manufacturing defects and covers the cost of parts and repairs for any technical faults that may occur during the warranty period.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e: \u003c\/strong\u003eThe warranty does not cover damage resulting from misuse, neglect, or improper handling of the product. Any physical damage, including scratches, dents, impact marks, or abrasions, will void the warranty. Additionally, damage caused by incorrect installation or failure to follow the manufacturer’s instructions is not covered.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar takes great pride in the quality and reliability of its products, and this warranty reflects its ongoing commitment to customer satisfaction and long-term performance. Your sales invoice serves as proof of warranty, clearly indicating the start and end dates of your coverage.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe want you to feel completely confident in your purchase. If, for any reason, you’re not satisfied with your order, please contact our team by phone, email, or live chat within 7 days of delivery to arrange a return.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo return your steam product, please ensure it is securely repacked in its original packaging, including all accessories and documentation. Once confirmed, we’ll organise collection either by arranging a home pickup for larger items or by directing you to a convenient drop-off location for smaller parcels.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor Jaquar products, returns and cancellations are entirely free of charge within the 7-day return window. You can return your product at no cost, provided it’s unused and in its original condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to cancel or reject your order before delivery, a small deduction may be applied to cover the associated shipping and return fees.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur goal is to make the process as transparent and straightforward as possible, ensuring a seamless experience from order to return.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-3f98bbf1-7fff-2967-680d-5b2c311e3be8\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Jaquar_Steam_Control_Panel_Specifications.pdf?v=1764851803\"\u003e\u003c\/a\u003e\u003c\/b\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Jaquar_Steam_Control_Panel_Specifications.pdf?v=1764851803\"\u003eJaquar Steam Control Panel Specifications\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e","brand":"Jaquar","offers":[{"title":"Default Title","offer_id":55795672383820,"sku":null,"price":333.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/jaquar-steam-generator-control-panel-431198.webp?v=1761727625"},{"product_id":"jaquar-artize-touch-display-steam-control-panel","title":"Jaquar Artize Touch Display Steam Control Panel","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\" data-end=\"105\" data-start=\"0\"\u003eJaquar Artize Touch Display Steam Control Panel \u003c\/h2\u003e\n\u003cp style=\"text-align: left;\" data-end=\"105\" data-start=\"0\"\u003e\u003cstrong\u003eThe Ultimate Upgrade to Your Steam Experience\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-end=\"433\" data-start=\"107\"\u003eTransform your steam room with the Jaquar Artize Touch Display Steam Control Panel, a sleek, high-performance interface designed to put total control at your fingertips. With its premium finish, large touchscreen display, and built-for-steam durability, this panel elevates every session into a personalised spa experience.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-end=\"699\" data-start=\"435\"\u003eEffortlessly set your preferred steam temperature (up to 55°C), adjust steam intensity, manage timers, control chromotherapy lighting, and enjoy integrated audio—all from a single, elegant unit that works seamlessly with Jaquar steam generators (3 kW to 8 kW).\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1036\" data-start=\"701\"\u003eEngineered to function perfectly in high-humidity environments, the panel remains responsive even with damp hands, ensuring smooth operation inside the steam room. Behind its refined design lies robust electrical compatibility, which requires a dedicated 230V circuit (6A–10A) and customer-coordinated installation by a qualified electrician.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-is-only-node=\"\" data-is-last-node=\"\" data-end=\"1187\" data-start=\"1038\"\u003eCompact yet striking, the Jaquar Artize panel brings luxury, precision and reliability together—delivering a spa-quality experience in your own home.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 300x240mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e High-quality ABS with a waterproof rating\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDisplay:\u003c\/strong\u003e Touch-sensitive interface with responsive controls\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eColour Options: \u003c\/strong\u003eAvailable in White and Black\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCompatibility:\u003c\/strong\u003e Suitable for use with Artize Steam Generators (8 kW, 6 kW, 4.5 kW, 3 kW)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eFeatures: \u003c\/strong\u003eIntegrated speakers and chromotherapy options for a full sensory experience\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eJaquar Artize Touch Display Steam Control Panel\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Order Processing\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChoose the preferred finish or style.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm compatibility with your steam generator system.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlace the order and schedule delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Packaging \u0026amp; Delivery\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe steam panel is carefully packaged to protect the display, speakers, lighting, and electronics during transport.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIt is delivered to your site safely.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe aim to deliver your product as fast as possible. For Jaquar products, we do not use tracking software. You will typically receive a phone call 24 hours before the delivery. In some cases, we may contact you the day before delivery, approximately 2-3 hours before delivery, to confirm that someone will be present to receive it.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf, when we call you, you tell us you are not available to receive the delivery, we will arrange delivery for your next available date.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Receipt \u0026amp; Initial Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInspect the panel for the correct model, finish, and any visible damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eVerify that all accessories and documentation are included.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. *Pre-Installation Preparation (Professional Appointment May Be Required)\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm compatibility with your steam generator’s power rating and specifications.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare the mounting location, ensuring a proper electrical supply and adequate wiring access.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAppoint a qualified electrician (and installer if necessary) to handle installation safely.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e5. Installation \u0026amp; Mounting\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMount the panel securely and connect it to the steam generator, lighting, and audio systems.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfigure temperature settings (up to 55 °C), session timer, lighting modes, and audio features.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTest all functions to ensure proper operation and responsiveness.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Operation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePower on the system via the touch display.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSet temperature, session duration, lighting\/chromotherapy, and audio.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMonitor real-time status during use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnd the session automatically or manually at your discretion.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e7. Maintenance \u0026amp; Longevity\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWipe the panel with a soft, damp cloth; avoid abrasive cleaners and excessive moisture.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck that controls, lighting, and audio function properly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePeriodic professional inspection is recommended for safety and longevity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eKey Heating \/ Temperature Control Details\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe control panel lets you set and adjust the steam-bath temperature up to 55°C.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIt is compatible with Arttize steam generators ranging from 3 kW to 8 kW.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe interface includes temperature control, steam output (intensity) control, and a timer, allowing you to customise how warm and how long your steam session lasts.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe touch display is designed to function even with damp hands, making temperature adjustments easy while inside the steam room.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe unit is constructed from high-grade ABS material, making it suitable for high-humidity environments where steam heat is constantly present.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe panel size is approximately 300 × 240 mm, providing a large, easy-to-read display for temperature and steam settings.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Artize Touch Display Steam Control Panel requires a properly prepared electrical supply. It is the customer’s responsibility to ensure a qualified electrician carries out all electrical work. Every property has a unique electrical layout and limitations, so customers should consult their electrician to confirm suitability before installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSupply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstall on a dedicated, fused 230V single-phase circuit, typically rated 6A to 10A.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe circuit must include RCD protection and the correct MCB\/fuse.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWiring must be appropriate for high-humidity environments and routed safely.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnly use the manufacturer-approved control cable between the panel and the steam generator.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe circuit must not be shared with lighting or other household loads.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll terminations should be enclosed in a sealed IP-rated junction box, with an accessible isolation switch provided by the customer’s electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe offer complimentary delivery within the UK Mainland on all products. Jaquar items typically arrive within 7-10 working days. The delivery estimate displayed above the “add to cart” button reflects the most accurate information available, though actual arrival times may vary due to unforeseen circumstances. Any delays outside the estimated window will be communicated promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor best results, the Jaquar Steam Stool should be installed by a qualified plumber or professional installer. If you prefer to install it yourself, the product includes clear, easy-to-follow installation instructions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eShould you require full installation services, this can be arranged for an additional cost. Pricing will depend on factors such as your location, whether the installation is indoors or outdoors, and the specific electrical and plumbing requirements of the site.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Jaquar steam products are supplied with a standard 2-year official manufacturer’s warranty. This warranty provides full protection against manufacturing defects and covers the cost of parts and repairs for any technical faults that may occur during the warranty period.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e: \u003c\/strong\u003eThe warranty does not cover damage resulting from misuse, neglect, or improper handling of the product. Any physical damage, including scratches, dents, impact marks, or abrasions, will void the warranty. Additionally, damage caused by incorrect installation or failure to follow the manufacturer’s instructions is not covered.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar takes great pride in the quality and reliability of its products, and this warranty reflects its ongoing commitment to customer satisfaction and long-term performance. Your sales invoice serves as proof of warranty, clearly indicating the start and end dates of your coverage.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe want you to feel completely confident in your purchase. If, for any reason, you’re not satisfied with your order, please contact our team by phone, email, or live chat within 7 days of delivery to arrange a return.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo return your steam product, please ensure it is securely repacked in its original packaging, including all accessories and documentation. Once confirmed, we’ll organise collection either by arranging a home pickup for larger items or by directing you to a convenient drop-off location for smaller parcels.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor Jaquar products, returns and cancellations are entirely free of charge within the 7-day return window. You can return your product at no cost, provided it’s unused and in its original condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to cancel or reject your order before delivery, a small deduction may be applied to cover the associated shipping and return fees.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur goal is to make the process as transparent and straightforward as possible, ensuring a seamless experience from order to return.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Jaquar_Artize_Steam_Control_Panel_Specifications.pdf?v=1764850987\"\u003e\u003cspan\u003eJaquar Artize Steam Control Panel Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Jaquar","offers":[{"title":"Default Title","offer_id":55795672449356,"sku":null,"price":1146.75,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/jaquar-artize-touch-display-steam-control-panel-717286.webp?v=1761727690"},{"product_id":"mspa-oslo-6-person-portable-hot-tub","title":"MSpa Oslo 6-Person Portable Hot Tub","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-start=\"137\" data-end=\"197\"\u003eRelax and Unwind with the MSpa Hot Tub\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eYour professional choice for safety: \u003c\/strong\u003eCreate unique wellness moments with our Oslo outdoor spa for up to 6 people. The square spa promises an exclusive spa experience at a low price. The high-quality modular system allows assembly in just 15 minutes and ensures high stability thanks to the solid outer wall while simultaneously providing mobility. The personal wellness oasis is easily controlled via the OLED touch display or the app\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEasy to use: \u003c\/strong\u003eThanks to anti-frost technology, our outdoor spa is winter-proof and allows year-round use. The heater is automatically activated as soon as the water temperature drops below 1°C and heats up to 3°C to avoid frost damage. The non-slip base ensures safe entry and exit, and the patented PTC heater guarantees quick heating and saves energy costs\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExperience an exclusive wellness:\u003c\/strong\u003e Experience with our garden hot tub OSLO with LED lighting and 4 integrated seats, neck and back cushions. Choose from 20 colours and 21 colour-changing modes and set the water temperature up to 40°C as desired. This Mspa spa is one of the quietest in the world and pampers you with 120 bubble massage nozzles with 3 adjustable intensities and the 8 individually adjustable hot water jet nozzles\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNatural protection against the most advanced technology:\u003c\/strong\u003e The improved UVC Plus disinfection eliminates 95% of bacteria with ultra-strong UV light, is environmentally friendly, safe even during use and now even 20 times stronger. The antibacterial inner fabric reduces bacterial reproduction by 99%, while the automatic filter system effectively filters dirt, and the filter alarm always reminds you of a filter change. The dispenser ensures even dissolution of cleaning tablets\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnergy:\u003c\/strong\u003e The outdoor spa has some technologies that counteract high energy costs thanks to energy-saving properties. The MDC pump offers 36% more water flow with 30% less energy consumption at 1800 l\/h. In addition, the aluminium insulation cover, as well as the inflatable thermal cover, help to keep the heat in the pool. The floor mat insulates from the bottom so that no heat is lost across the floor\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTechnical design: \u003c\/strong\u003eSpa Oslo Frame F-OS063W 6 people, Spa square dimensions 160 x 160 x 65 cm (inside: 140 x 140 x 65 cm), 2200 watts heating power + 720 watt massage jets, voltage 220 – 240 V\/50 Hz. with 5,10m connection cable, filter pump 12 V\/60 W 1800 litres\/hour, PTC heating 20-40 °C, UVC-PLUS disinfection 40,000μW, capacity for 6 people, 120 massage jets, 4 x 2 hydro-jet nozzles, capacity 830 litres, heating time 1.2-1.8 °C\/h, weight (without water) 1. 09.6kg\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e1.60 × 1.60 × 0.65 m (63\" × 63\" × 26\"H)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWater Capacity: \u003c\/strong\u003e\u003cspan\u003e850 litres (224 gallons)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eNet Weight:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e109.6 kg (241.6 lbs)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSeating Capacity:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eUp to 6 people\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eAir Jets: \u003c\/strong\u003e\u003cspan\u003e120 bubble jets\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHydro Jets:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e8 adjustable nozzles (4 sets)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeating Speed: \u003c\/strong\u003e\u003cspan\u003e1.6–2.2 °C per hour\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeater Power:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e2200 W\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eMassage Air Blower:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e3 power levels\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLow:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e300 W\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eMedium:\u003c\/strong\u003e\u003cspan\u003e 500 W\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHigh:\u003c\/strong\u003e\u003cspan\u003e 720 W\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eJet Pump:\u003c\/strong\u003e\u003cspan\u003e 1100 W\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFilter Pump: \u003c\/strong\u003e1800 L\/h\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eM SPA Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order And Site Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the hot tub model that fits your space and needs. Because each unit is prepared specifically for you, we kindly request that you provide a short video of the route the delivery team will take, from the kerbside where the delivery vehicle will arrive from the kerbside.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUpon order confirmation, your selected hot tub is scheduled for manufacture or allocation. The product is packed to our high standards, incorporating insulation, jets, audio\/lighting features, and external finishes, as specified in your selected model. Quality control checks are conducted before dispatch.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange and notify you of a delivery date to your address.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Site Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you will need to prepare:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level and stable base suitable for the hot tub’s weight and use.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Electrical Supply\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease consult with a qualified electrician who has experience wiring hot tubs \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Water supply \u0026amp; drainage\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure there is suitable access to the water supply and, if required, to drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003ePlease ensure you have read all the manuals in the Resources tab to prepare your Hot tub as efficiently as possible.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is a kerbside delivery, meaning the driver will place it in the safest kerbside location and ensure safe access requirements are met.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery to maintain warranty coverage. The hot tub has arrived at your site and is ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e8. Installation \/ Setup\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e The high-quality modular system allows assembly in just 15 minutes, ensuring high stability thanks to the solid outer wall while also providing mobility. The personal wellness oasis is easily controlled via the OLED touch display or the app.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce positioned and ready:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all electrical connections have been completed to specification by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFill the tub with water and ensure that all jets, controls, audio\/lighting work correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply any finishing treatments (e.g., protective covers, insulation checks) as required by the manufacturer to maintain warranty coverage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerform a test soak or heat-up to confirm operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e10. Enjoy Your Hot Tub \u0026amp; Ongoing Support\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy your wellness retreat and hydrotherapy experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eShould you have any questions about operation, maintenance, or access to parts\/support, our team is here to help.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eMSpa Hot Tub: Comprehensive Electrical Supply \u0026amp; Safety Standards\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo ensure the safety of your home and the optimal performance of your MSpa, please review these mandatory electrical requirements. While the MSpa is a \"Plug \u0026amp; Play\" system, it is a high-power appliance that requires a specific electrical environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Unified Technical Specifications\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery model in the current MSpa lineup is engineered to operate on a standard UK domestic 13-Amp circuit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003ePower Supply:\u003c\/span\u003e\u003cspan\u003e 220V – 240V \/ 50Hz\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eMaximum Power Draw:\u003c\/span\u003e\u003cspan\u003e 2100W – 2300W (Model dependent)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eConnection Type:\u003c\/span\u003e\u003cspan\u003e Standard UK 3-Pin Plug (BS 1363)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eInternal Fuse:\u003c\/span\u003e\u003cspan\u003e 13-Amp (Located within the plug)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eCable Length:\u003c\/span\u003e\u003cspan\u003e Approximately 5.1 Metres\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. The \"No Extension Lead\" Prohibition (Critical)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnder no circumstances should an MSpa be connected to an outlet via an extension lead, multi-way adapter, or timer plug.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe MSpa utilises a high-wattage PTC heating system. Standard domestic extension leads are not rated to carry a continuous 2300W load for extended periods. Using an extension lead poses the following risks:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eFire Hazard:\u003c\/span\u003e\u003cspan\u003e Rapid overheating and melting of the extension lead or adapter.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eVoltage Drop:\u003c\/span\u003e\u003cspan\u003e Insufficient power reaching the control box, causing pump failure or \"HEF\" error codes.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eWarranty Voidance:\u003c\/span\u003e\u003cspan\u003e Damage caused by the use of extension leads is not covered under the manufacturer's warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Outdoor Infrastructure Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor safe operation in an outdoor environment, your power outlet must meet the following criteria:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWeatherproof Rating (IP66):\u003c\/strong\u003e The socket must have a weatherproof enclosure that allows the cover to be fully closed and latched while the spa is plugged in.\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDedicated Wall Socket: \u003c\/strong\u003eWe strongly recommend the spa be plugged into a dedicated wall socket. Avoid sharing a double-socket with other high-load items (e.g., patio heaters or electric grills).\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePlacement:\u003c\/strong\u003e The socket should be installed at a height of at least 30cm – 50cm from the ground to prevent water ingress from surface flooding or heavy rain splashes.\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eSafe Proximity:\u003c\/strong\u003e The socket should be at least 2 metres away from the water's edge to comply with safety regulations, but within the 5.1-metre reach of the integrated power cable.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Integrated Safety Protection (PRCD)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour MSpa is fitted with a Portable Residual Current Device (PRCD) integrated into the power lead for user safety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003ePre-Use Testing:\u003c\/span\u003e\u003cspan\u003e You must test the PRCD before every use. Press the \"RESET\" button (indicator turns red) and then the \"TEST\" button (indicator should turn off). If the device fails this test, do not use the spa.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e16A Labelling:\u003c\/span\u003e\u003cspan\u003e You may notice \"16A\" printed on the PRCD safety switch. This refers to the maximum capacity of the safety component itself; the hot tub remains a standard 13-Amp appliance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Professional Consultation \u0026amp; Liability\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the MSpa is designed for easy installation, the integrity of your home's electrical system is paramount.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrician's Judgment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIf your property’s wiring is dated, or if your outdoor socket shows signs of discolouration or heat damage, \u003c\/span\u003e\u003cspan\u003eyou must always defer to the judgment, onsite assessment, and formal calculations of a qualified electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCircuit Capacity:\u003c\/strong\u003e\u003cspan\u003e An electrician should verify that your outdoor ring main can accommodate a continuous 10-Amp to 13-Amp draw without tripping other household circuits.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-adcfad6a-7fff-6a5e-4350-7066175b4502\"\u003eDisclaimer: \u003c\/b\u003eAs the equipment supplier, we accept no liability for damage, injury, or product failure resulting from the use of extension leads, faulty domestic wiring, or non-compliant outdoor sockets.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Pre-Delivery Site Check \u0026amp; Preparation\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMSpa hot tubs are ingeniously packed and delivered in sturdy boxes, making them highly portable and easy to manoeuvre. However, to ensure a seamless drop-off, we kindly request a quick site check:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSite Access Video:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePlease provide a short video walking the route our delivery courier will take—from the kerbside to your preferred drop-off point.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eClearance Checks:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePlease highlight any narrow garden gates, steep steps, or tight corners. While heavy machinery is not required, the boxes are heavy (often 30kg-50kg+ depending on the model), and our couriers use hand trucks or pallet jacks. Knowing the route ensures they can deliver your hot tub safely.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eBase Preparation:\u003c\/strong\u003e\u003cspan\u003e Prepare a flat, level, and structurally sound base capable of supporting the hot tub's total weight when fully filled with water and occupants (this can exceed 1,000 kg). Good options include concrete, sturdy decking, or reinforced paving.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWater \u0026amp; Drainage:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEnsure your chosen location has easy access to a garden hose for filling, and consider where the water will drain when it is time to empty the tub.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Electrical Supply Requirements (Crucial Safety Information)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMSpa hot tubs are designed for convenience, with the vast majority operating as \"Plug \u0026amp; Play\" systems on a standard UK 13-Amp electrical supply. However, because water and electricity are a dangerous combination, strict safety guidelines must be followed:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePlug \u0026amp; Play System:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYour MSpa comes with a factory-fitted cable featuring a built-in PRCD (Portable Residual Current Device) to protect against electrical faults.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOutdoor Socket Specification:\u003c\/strong\u003e\u003cspan\u003e The hot tub must be plugged directly into a professionally installed, \u003c\/span\u003e\u003cspan\u003eIP66-rated weatherproof outdoor socket\u003c\/span\u003e\u003cspan\u003e. The socket must be permanently wired to your home's consumer unit and protected by an RCD.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eStrictly No Extension Leads:\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e Under no circumstances should you use an extension cable, multi-plug adaptor, or standard indoor socket routed through a window. Extension cables cause voltage drops that can permanently damage the hot tub's heater and pump, and they pose a severe fire and electrocution risk. This will void your warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eProfessional Consultation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eBecause a hot tub draws a continuous high load (typically 2000W - 2300W when the heater and bubbles are running), we strongly advise consulting a \u003c\/span\u003e\u003cspan\u003equalified electrician\u003c\/span\u003e\u003cspan\u003e. They will assess your home's current electrical load and install a dedicated outdoor socket located at a safe distance (usually 2 to 3 metres) from the tub to ensure safe, uninterrupted use.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Day Logistics\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your hot tub is dispatched from our warehouse, we will notify you of your delivery date.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eKerbside \/ Doorstep Delivery:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYour hot tub will arrive securely boxed via a courier or pallet network. The driver will place the box in the safest, most accessible ground-level location at your property.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eInspection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eUpon arrival, please inspect the box immediately for any severe visible transit damage.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eReporting:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAny physical damage to the box or the unit inside must be reported to our team within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e of delivery to ensure your warranty coverage remains valid.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Setup \u0026amp; Installation\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe MSPA features a high-quality, user-friendly design that allows for incredibly fast assembly without professional tools.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eQuick Assembly:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eDepending on your specific model (inflatable or rigid-wall modular), the outer tub can usually be set up and inflated\/assembled in just 10 to 15 minutes.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eElectrical Connection:\u003c\/strong\u003e\u003cspan\u003e Once assembled, plug the unit directly into your dedicated IP66 outdoor socket. Test the PRCD on the plug (using the Test\/Reset buttons) before filling.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFilling \u0026amp; Testing:\u003c\/strong\u003e\u003cspan\u003e Fill the tub with water from your garden hose up to the marked minimum\/maximum line. Do not turn the heating or bubble functions on until the water has reached the correct level.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSmart Controls:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce filled, use the wired control panel or the MSpa mobile app (on supported models) to activate the heater, filter, and jets.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e5. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo complete your setup:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFilter Installation:\u003c\/strong\u003e\u003cspan\u003e Ensure the filter cartridge is correctly attached to the water inlet before running the pump.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eInsulation \u0026amp; Covers:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eApply the provided insulated bladder and protective top cover while the water heats up. This drastically reduces heating time and energy costs.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eManuals:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePlease ensure you have read all the manuals provided in the Resources tab of our website to operate and chemically treat your hot tub safely and efficiently.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy. Should you have any questions regarding operation, water chemistry, or spare parts, our support team is always here to help.\u003c\/span\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-c9e65b9d-7fff-4466-5595-789588cf2fe2\"\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe are committed to ensuring you have a relaxing and worry-free experience with your new hot tub. Your MSpa comes with a manufacturer's warranty designed to protect your investment. Please review the coverage details and support guidelines below.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Warranty Coverage Periods\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMSpa provides specific warranty durations based on the components and the exact model of your hot tub. The coverage periods from the date of purchase are as follows:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003e24 Months:\u003c\/strong\u003e\u003cspan\u003e Rigid wall frames.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003e12 Months:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAll electrical parts and components.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003e12 Months:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eSpa pool liner for \u003c\/span\u003e\u003cspan\u003ePremium, Elite, Concept, Urban, Muse\u003c\/span\u003e\u003cspan\u003e Inflatable Spas, and \u003c\/span\u003e\u003cspan\u003eRigid Wall\u003c\/span\u003e\u003cspan\u003e MSpas.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003e6 Months:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eSpa pool liner for \u003c\/span\u003e\u003cspan\u003eLite, Delight\u003c\/span\u003e\u003cspan\u003e, and \u003c\/span\u003e\u003cspan\u003eComfort\u003c\/span\u003e\u003cspan\u003e Inflatable Spas.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Warranty Eligibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eOriginal Purchaser Only\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe standard consumer warranty applies strictly to the first owner who purchased the item new. Please note that the warranty is non-transferable and is void if the hot tub is sold second-hand.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Locating Your Serial Number\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you need to register your product or initiate a support request, you will be asked to provide your hot tub's serial number. You can find this easily in one of two locations:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrinted on the back of your spa’s main controller.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLocated on one of the feet of the engine block.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Need Help? Your Support Network\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhat happens if you have a question or experience an issue with your MSpa?\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDon’t worry, we have your back! If you run into any trouble, our dedicated after-sales team is here to support you every step of the way.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure your issue is resolved as quickly as possible, you have access to the following resources:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDirect Assistance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eContact our support team directly with your serial number and a description of the issue. We will help guide you through troubleshooting or process a warranty claim on your behalf.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMy MSpa Portal:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYou can log in to the official 'My MSpa' portal to find detailed information, manuals, and specifics regarding your exact model.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMSpa Support Centre:\u003c\/strong\u003e\u003cspan\u003e Take advantage of the comprehensive online Support Centre, which features step-by-step guides and FAQs to help answer common questions instantly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\n\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe want you to feel completely confident when purchasing your OSLA Spa. If for any reason you are not fully satisfied, please contact our customer support team by phone, email, or live chat within 7 days of delivery to request a return.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo be eligible for a return, the OSLA Spa must be unused and securely repacked in its original packaging, including all accessories, manuals, and documentation. Once your return is approved, we will arrange the most suitable return method—either a home collection for larger items or guidance to a convenient drop-off location for smaller parcels.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eReturns requested within the 7-day period are free of charge, provided the product is returned in its original condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to cancel or refuse delivery before the order is completed, a small deduction may apply to cover applicable shipping and handling costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe aim to keep the return process simple, transparent, and stress-free, ensuring a smooth experience from purchase through to return.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/2025_MSpa_E-catalogue_EU.pdf?v=1765541676\"\u003e2025 MSpa E-catalogue (EU)\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/E0502641-2025-OSLO-QUICK-INSTALLATION-GUIDE-US.pdf?v=1774690361\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003ca rel=\"noopener\" href=\"https:\/\/www.youtube.com\/watch?v=csrTX1NF1v8\u0026amp;list=PL_lyFeYZyITBmeszP5ps-1GpaoIOSSrM-\u0026amp;index=17\" target=\"_blank\"\u003eM Spa Oslo Installation Video\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"MSPA","offers":[{"title":"Default Title","offer_id":56220006482252,"sku":"F-OS063W","price":2273.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/1747922112_11_8517.jpg?v=1775204236"},{"product_id":"superior-wellness-or2612-3-person-luxury-hot-tub","title":"Superior Wellness OR2612 3 Person Luxury Hot Tub","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eOR2612 3-Person Hot Tub\u003c\/span\u003e\u003cspan\u003e is a stylish and compact \u003c\/span\u003e\u003cspan\u003ehydrotherapy spa\u003c\/span\u003e\u003cspan\u003e designed for ultimate relaxation and wellness at home. Featuring \u003c\/span\u003e\u003cspan\u003e2 seats plus a full lounger\u003c\/span\u003e\u003cspan\u003e, it comfortably accommodates up to three people, providing a perfect blend of comfort and therapeutic massage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEquipped with \u003c\/span\u003e\u003cspan\u003e26 precision jets\u003c\/span\u003e\u003cspan\u003e, a \u003c\/span\u003e\u003cspan\u003e3 HP pump\u003c\/span\u003e\u003cspan\u003e, and a \u003c\/span\u003e\u003cspan\u003e2 kW heater\u003c\/span\u003e\u003cspan\u003e, the OR2612 delivers consistent water flow and soothing warmth. Its \u003c\/span\u003e\u003cspan\u003ePerimeter Wrap Around insulation\u003c\/span\u003e\u003cspan\u003e ensures energy efficiency, while the \u003c\/span\u003e\u003cspan\u003eozone water care system\u003c\/span\u003e\u003cspan\u003e maintains clean, low-maintenance water.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnhancing the experience, the spa includes \u003c\/span\u003e\u003cspan\u003eperimeter and corner LED lighting\u003c\/span\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cspan\u003eBluetooth audio with dual speakers\u003c\/span\u003e\u003cspan\u003e, and \u003c\/span\u003e\u003cspan\u003eGecko IN.K300 digital controls\u003c\/span\u003e\u003cspan\u003e. Finished in \u003c\/span\u003e\u003cspan\u003eSterling Silver acrylic\u003c\/span\u003e\u003cspan\u003e with sleek \u003c\/span\u003e\u003cspan\u003egrey side panels\u003c\/span\u003e\u003cspan\u003e and a \u003c\/span\u003e\u003cspan\u003e795-litre water capacity\u003c\/span\u003e\u003cspan\u003e, the OR2612 combines performance, style, and convenience in a compact design.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePeople:\u003c\/strong\u003e\u003cspan\u003e 3\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e\u003cspan\u003e 2,130 x 1,650 x 800 mm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eJets:\u003c\/strong\u003e 26\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSeat layout: \u003c\/strong\u003e2 Seats + 1 Lounger\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLED Lighting: \u003c\/strong\u003ePerimeter \u0026amp; Corner Lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMusic:\u003c\/strong\u003e Bluetooth + 2 × Speakers\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eControls: \u003c\/strong\u003eGecko IN.K300\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWater Capacity:\u003c\/strong\u003e 795 Litres\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWater Care System: \u003c\/strong\u003eOzone\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFilter:\u003c\/strong\u003e SS01 × 2\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation: \u003c\/strong\u003ePerimeter Wrap Around\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Supply: \u003c\/strong\u003e13 Amp\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 2 kW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePumps:\u003c\/strong\u003e 1 × 3 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCirculation Pump: \u003c\/strong\u003eN\/A\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-e0ca8084-7fff-c7bf-ead5-c18089971b92\"\u003eWeight – Dry \/ Wet: \u003c\/b\u003e225 kg \/ 1020 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eSuperior Wellness Brand Guide\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Place Your Order And Site Check\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the hot tub model that fits your space and needs. Because each unit is prepared specifically for you, we kindly request that you provide a short video of the route the delivery team will take, from the kerbside where the delivery vehicle will pull up to the final location where the hot tub will be installed. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease include any gate and pathway widths, height restrictions, turns, steps, and walls that may be encountered during the route. This helps us confirm access for the delivery vehicle (truck, HIAB\/crane, or pallet-lift) and ensures the hot tub can be placed correctly upon arrival. Once we have this, we will send you an order confirmation with all the details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. What To Do If Access Is Limited (Please Read, Important)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen access is limited, a crane may be required to position your hot tub. We recommend discussing this possibility with one of our team members before contacting a crane company.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIt is your responsibility to organise the required lifting equipment, as a local company can visit and conduct any necessary site assessments. During positioning of the hot tub, the health and safety measures, as well as site assessment, are the responsibility of the crane provider. If you would like our team to do it, this will be an additional fee and charged separately to the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e3. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUpon order confirmation, your selected hot tub is scheduled for manufacture or allocation. The product is built to our high standards, incorporating insulation, jets, audio\/lighting features, and external finishes, as specified in your selected model. Quality control checks are conducted before dispatch.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Delivery Scheduling\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange and notify you of a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e5. Site Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you will need to prepare:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level and stable base suitable for the hot tub’s weight and use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access routes for the delivery vehicle and unloading equipment. Pathway widths to be a minimum of 50mm wider than the tub's depth. I.e., Tub depth 830mm, pathway width required 880mm minimum. Height restrictions must be at least 200mm above the tub's height when it is on its side. I.e., a tub size of 2100 x 2100 means there is no height restriction below 2300mm.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Electrical Supply\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e7. Water supply \u0026amp; drainage\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure there is suitable access to the water supply and, if required, to drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease ensure you have read all the manuals in the Resources tab to prepare your Hot tub as efficiently as possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e8. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery to maintain warranty coverage. The hot tub has arrived at your site and is ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e9. Installation \/ Setup\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur team will deliver the tub to the property, remove it from the flatbed, and position it using a sledge. After lowering it into place, we will route the cable into the tub. Please note that we do not connect the opposite end of the cable to the wall; this work must be performed by a qualified electrician. We will also install the cover lifter and, if applicable, the cover, and provide a chemical briefing when chemicals are supplied. We will also fill the tub before leaving the premises.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e10. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce positioned and ready:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all electrical connections have been completed to specification by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFill the tub with water and ensure that all jets, controls, audio\/lighting work correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply any finishing treatments (e.g., protective covers, insulation checks) as required by the manufacturer to maintain warranty coverage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerform a test soak or heat-up to confirm operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e11. Enjoy Your Hot Tub \u0026amp; Ongoing Support\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy your wellness retreat and hydrotherapy experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eShould you have any questions about operation, maintenance, or access to parts\/support, our team is here to help.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery so that warranty coverage remains valid. The hot tub is now at your site and ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if you encounter any issues starting up, please don't hesitate to contact us. We will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003eTo review the warranty coverage for your Superior Wellness equipment, click \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Superior_Wellness_Warranty.pdf\"\u003ehere\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\n\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we want every customer to feel confident when purchasing one of our hot tubs. Please review the following policy carefully so you understand your rights and our procedures regarding cancellations and returns.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Order Cancellation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.1 Cooling-Off Period – First 7 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrom the moment your order is placed, you have 7 days to change your mind for any reason.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this period, you may cancel your order and receive a full refund to the original payment method.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.2 Cancellations After 7 Days (Day 8–27)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause our hot tubs and coolers are bespoke products, cancellations made after day 7 and up to day 27 qualify for a 70% refund of the amount paid.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.3 After 28 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you cancel 28 days or more after placing your order, the refund amount is limited to 50% of the total order value.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Returns (Up to 30 Days After Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you're not completely satisfied with your hot tub, you may request a return within 30 days of receiving it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.1 Customer-Handled Returns\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eIf you choose to arrange the return yourself, you must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide clear photos and videos showing the hot tub’s condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEmail all evidence with your return request to contact@balancerecovery.co.uk\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe aware that additional media may be requested, such as a video showing the tub in full working order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the courier you select damages or loses the goods, we may be unable to process the 70% refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the hot tub is damaged but repairable, the repair cost will be deducted from your refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.2 Returning Accessories, Filters \u0026amp; Consumables\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor items such as filters, chemicals, cleaning products, stools, covers, and similar accessories:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eReturns are accepted if the items are unused and in their original condition. \u003c\/span\u003e\u003cspan\u003eEmail contact@balancerecovery.co.uk \u003c\/span\u003e\u003cspan\u003eto request a return.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds are issued within 2–5 working days once the returned goods have been received and inspected.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.3 Delivery Charges\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to return a product because you have changed your mind, delivery charges are non-refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll refunds will be issued using the original payment method, unless otherwise required by law.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage caused during a customer-arranged return shipment is not the responsibility of Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor bespoke hot tubs, cancellation deductions are applied due to material allocation and production processes already underway.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Need Assistance?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or require clarification about your order, cancellation, or return, please contact us at contact@balancerecovery.co.uk. \u003c\/span\u003e\u003cspan\u003eOur team is always happy to help.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2\u003e\u003cspan\u003e\u003cstrong\u003eSuperior Wellness: Hot Tub Returns \u0026amp; Refund Policy\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eAt Balance Recovery, we want you to be completely satisfied with your hydrotherapy investment. If you are not happy with your hot tub, our returns policy is designed to be clear, fair, and compliant with UK consumer law.\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e1. Change of Mind Returns (30 Days)\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you decide the hot tub is not right for you, you may return it within \u003c\/span\u003e\u003cspan\u003e30 days\u003c\/span\u003e\u003cspan\u003e of delivery. To be eligible for a return, the hot tub must be in its original, salable condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eRestocking Fee:\u003c\/span\u003e\u003cspan\u003e Due to the specialist nature of hot tubs—including the required technical inspection, deep cleaning, and restocking protocols—a \u003c\/span\u003e\u003cspan\u003e£500 restocking fee\u003c\/span\u003e\u003cspan\u003e applies to all hot tub returns. This will be deducted from your final refund.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eReturn Logistics:\u003c\/span\u003e\u003cspan\u003e For \"Change of Mind\" returns, the \u003c\/span\u003e\u003cspan\u003ecustomer is responsible\u003c\/span\u003e\u003cspan\u003e for arranging and paying for the return delivery\/collection to our warehouse.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eSite Access:\u003c\/span\u003e\u003cspan\u003e It is the customer's responsibility to ensure the hot tub is disconnected from the electrical supply by a qualified electrician and is accessible for collection (e.g., not blocked by new decking or structures).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e2. Faulty or Damaged Items\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour statutory rights are protected under the \u003c\/span\u003e\u003cspan\u003eConsumer Rights Act 2015\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eArrival Damage:\u003c\/span\u003e\u003cspan\u003e Please inspect your hot tub immediately upon delivery. Any visible damage must be reported to \u003c\/span\u003e\u003cspan\u003eBalance Recovery\u003c\/span\u003e\u003cspan\u003e within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eManufacturing Faults (Within 30 Days):\u003c\/span\u003e\u003cspan\u003e If your hot tub is faulty, damaged, or not as described, you are entitled to a full refund, repair, or replacement. In these instances, \u003c\/span\u003e\u003cspan\u003eBalance Recovery\u003c\/span\u003e\u003cspan\u003e will cover the cost of the return collection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eAfter 30 Days:\u003c\/span\u003e\u003cspan\u003e If a fault develops after the initial 30 days (and up to 6 months), we will offer a repair or replacement in the first instance. If a repair is not possible, you may be entitled to a partial or full refund.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e3. How to Initiate a Return\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo start a return, please contact our customer service team with your order number and the reason for the return. Our team will:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\u003cspan\u003eConfirm the collection process and any applicable costs.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProvide you with the correct return address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eOutline the required preparations (e.g., draining the tub and disconnecting the electrical supply).\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e4. Refunds\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eRefunds will be issued to your original payment method within \u003c\/span\u003e\u003cspan\u003e14 days\u003c\/span\u003e\u003cspan\u003e of \u003c\/span\u003e\u003cspan\u003eBalance Recovery\u003c\/span\u003e\u003cspan\u003e receiving and inspecting the returned hot tub.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe £500 restocking fee will be deducted from the total refund amount for all change-of-mind returns.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eOriginal delivery charges are only refundable if the item was faulty, damaged, or incorrectly supplied.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e5. Important Exclusions\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe following items \u003c\/span\u003e\u003cspan\u003ecannot\u003c\/span\u003e\u003cspan\u003e be returned unless they are faulty:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003ePersonalised\/Custom Orders:\u003c\/span\u003e\u003cspan\u003e Hot tubs manufactured to bespoke colour or hardware specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eHygiene \u0026amp; Consumables:\u003c\/span\u003e\u003cspan\u003e Opened water treatment chemicals, filters, or headrests where the hygiene seal has been broken.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Online_Range_OR2612_-_Technical_Drawing_compressed.pdf?v=1765777932\"\u003e\u003cspan\u003eOnline Range OR2612 - Technical Drawing\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Online_Range_UK_Warranty_July_2025.pdf?v=1765777045\"\u003e\u003cspan\u003eOnline Range UK Warranty (July 2025)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/OR2612_Online_Range_-_Cover_Drawing.pdf?v=1765777889\"\u003e\u003cspan\u003eOR2612 Online Range - Cover Drawing\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/8301_OR2612.pdf?v=1765777894\"\u003e\u003cspan\u003e8301 OR2612\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hot-Tub-Manual_Gecko_English-1.pdf?v=1774852744\"\u003e\u003cspan\u003eSuperior Wellness Hot Tub Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0704\/7420\/3387\/files\/Pre-Delivery-Guide.pdf?v=1724851724\"\u003e\u003cspan\u003ePre Delivery Guide\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Superior Wellness","offers":[{"title":"Default Title","offer_id":56221579084108,"sku":"OR2612-V1","price":4499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/bIhIJEjg.jpg?v=1767725242"},{"product_id":"superior-wellness-ares-4-person-luxury-swim-spa","title":"Superior Wellness Ares 4 Person Luxury Swim Spa","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eARES 4-Person Swim Spa\u003c\/span\u003e\u003cspan\u003e is a premium \u003c\/span\u003e\u003cspan\u003eswim spa and hydrotherapy system\u003c\/span\u003e\u003cspan\u003e designed for home fitness, relaxation, and wellness. Featuring a \u003c\/span\u003e\u003cspan\u003e3-seat layout with a dedicated swim area\u003c\/span\u003e\u003cspan\u003e, it comfortably accommodates up to four people for swimming, resistance training, or hydrotherapy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEquipped with \u003c\/span\u003e\u003cspan\u003e36 stainless steel jets\u003c\/span\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cspan\u003ethree 3 HP swim pumps\u003c\/span\u003e\u003cspan\u003e, a \u003c\/span\u003e\u003cspan\u003e1 HP circulation pump\u003c\/span\u003e\u003cspan\u003e, and a \u003c\/span\u003e\u003cspan\u003e3 kW heater\u003c\/span\u003e\u003cspan\u003e, the ARES delivers powerful, consistent water flow with efficient heat retention thanks to \u003c\/span\u003e\u003cspan\u003ePlatinum Premium Shield insulation\u003c\/span\u003e\u003cspan\u003e. The integrated \u003c\/span\u003e\u003cspan\u003eozone water care system\u003c\/span\u003e\u003cspan\u003e ensures clean, low-maintenance water, while \u003c\/span\u003e\u003cspan\u003eperimeter and corner LED lighting\u003c\/span\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cspan\u003eBluetooth audio\u003c\/span\u003e\u003cspan\u003e, and \u003c\/span\u003e\u003cspan\u003eSpatouch 2 controls\u003c\/span\u003e\u003cspan\u003e enhance convenience and ambience.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith its \u003c\/span\u003e\u003cspan\u003eSterling Silver acrylic finish\u003c\/span\u003e\u003cspan\u003e, modern \u003c\/span\u003e\u003cspan\u003egrey side panels\u003c\/span\u003e\u003cspan\u003e, and \u003c\/span\u003e\u003cspan\u003e5,500-litre capacity\u003c\/span\u003e\u003cspan\u003e, the ARES swim spa offers a luxurious, durable, and energy-efficient solution for home wellness and outdoor leisure.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003ePeople:\u003c\/strong\u003e 4\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 4,300 × 2,200 × 1,200 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eJets:\u003c\/strong\u003e 36\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSeat layout:\u003c\/strong\u003e 3 Seats\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLED Lighting: \u003c\/strong\u003ePerimeter \u0026amp; Corner Lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMusic: \u003c\/strong\u003eBluetooth\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eControls:\u003c\/strong\u003e Spatouch 2\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight – Dry: \u003c\/strong\u003e900 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight – Wet: \u003c\/strong\u003e6400 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWater Care System: \u003c\/strong\u003eOzone\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eFilter:\u003c\/strong\u003e 2 × SS01\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation: \u003c\/strong\u003ePlatinum Premium Shield\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Supply:\u003c\/strong\u003e 40 Amp\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater: \u003c\/strong\u003e3 kW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003ePumps: \u003c\/strong\u003e1 × 3 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003ePumps (Swim): \u003c\/strong\u003e3 × 3 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCirculation Pump: \u003c\/strong\u003e1 × 1 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWater Capacity: \u003c\/strong\u003e5500 Litres\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSuperior Wellness Swim Spa Buying Guide\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Pre-Purchase Technical Consultation \u0026amp; Site Assessment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore any payment is made or an order is finalised, we conduct a comprehensive technical consultation. Given that a swim spa is a permanent, high-capacity engineering installation, this stage ensures that your property can safely support the unit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eTechnical Alignment:\u003c\/strong\u003e\u003cspan\u003e We will review your chosen model's specific 40 Amp draw against your home’s current electrical capacity to ensure your consumer unit can handle the additional load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLogistical Feasibility:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOur logistics experts will review your site via video or photos to determine if a \u003c\/span\u003e\u003cspan\u003eHIAB\u003c\/span\u003e\u003cspan\u003e (truck-mounted crane) is sufficient or if a \u003c\/span\u003e\u003cspan\u003estandalone mobile crane\u003c\/span\u003e\u003cspan\u003e is required.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFoundation Verification:\u003c\/strong\u003e\u003cspan\u003e We provide the exact structural weight specifications (Total Filled Weight) so your groundworks team can prepare a reinforced concrete base (typically \u003c\/span\u003e\u003cspan\u003e150mm–200mm thick\u003c\/span\u003e\u003cspan\u003e) that meets the necessary PSI ratings.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eProject Timeline:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWe coordinate with your chosen electrician and crane provider to align their schedules with our delivery window, ensuring a \"first-time\" successful installation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Place Your Order \u0026amp; Site Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelect the swim spa model that aligns with your fitness and hydrotherapy goals. Because each swim spa is a significant engineering installation, we require a \u003c\/span\u003e\u003cspan\u003evideo survey\u003c\/span\u003e\u003cspan\u003e of the delivery route.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eThe Route:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePlease film from the kerbside to the final installation pad.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDetails:\u003c\/strong\u003e\u003cspan\u003e Highlight gate widths, overhead obstructions (cables\/gutters), and any ground-level obstacles.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e\u003cspan\u003e Due to the size of swim spas, standard manual positioning is not possible; therefore, the route must be accessible for a heavy-duty delivery vehicle.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Specialist Delivery \u0026amp; Crane Requirements (Important)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDue to their immense weight and length, swim spas cannot be moved using standard spa dollies. They require specialist lifting equipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHIAB Crane Delivery:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eMost units are delivered via a truck-mounted ‘HIAB’ crane. The maximum reach is typically \u003c\/span\u003e\u003cspan\u003e7 metres\u003c\/span\u003e\u003cspan\u003e, though this depends on the truck's orientation and the spa's final position.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAccess Assessment:\u003c\/strong\u003e\u003cspan\u003e HIAB trucks are exceptionally large. You must ensure your driveway or access point can support the weight and width of an HGV.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eStandalone Cranes:\u003c\/strong\u003e\u003cspan\u003e If the reach exceeds 7 metres or involves lifting over a house, a separate standalone crane is required. These can reach up to \u003c\/span\u003e\u003cspan\u003e44 metres\u003c\/span\u003e\u003cspan\u003e but are very heavy and may not be able to drive on a standard domestic driveway.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eYour Responsibility:\u003c\/strong\u003e\u003cspan\u003e It is the customer's sole responsibility to hire, coordinate, and pay the third-party crane company. We recommend a professional site survey by the crane provider to ensure they are suitably insured and have the correct equipment (e.g., spreader bars).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFinality:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the crane positions the swim spa, it is in its permanent location. Ensure you are happy with the orientation while the crane is still on-site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour swim spa is built to the highest industry standards, featuring reinforced acrylic shells and high-performance turbine or jet systems. Every unit undergoes a 24-hour wet test and a comprehensive quality-control check before being wrapped and prepared for specialist transit.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your swim spa is ready, we will notify you so you can schedule a delivery date. This is an \u003c\/span\u003e\u003cspan\u003eall-day appointment\u003c\/span\u003e\u003cspan\u003e. You will receive a call approximately one hour before the delivery team and the HIAB\/crane vehicle arrive.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Site Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eThe Base:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA reinforced concrete pad (minimum thickness of \u003c\/span\u003e\u003cspan\u003e150mm\u003c\/span\u003e\u003cspan\u003e) is required. A swim spa can weigh upwards of \u003c\/span\u003e\u003cspan\u003e10,000kg\u003c\/span\u003e\u003cspan\u003e when filled; a standard patio or \"hot tub\" base is often insufficient.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eClearance:\u003c\/strong\u003e\u003cspan\u003e Ensure there is no overhead interference (power lines or tree branches) within the crane’s operating radius.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Electrical Supply: 40 Amp Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSwim spas require a significantly higher power draw than standard hot tubs to accommodate multiple swim pumps and high-kilowatt heaters.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDedicated Supply:\u003c\/strong\u003e\u003cspan\u003e A \u003c\/span\u003e\u003cspan\u003e40 Amp\u003c\/span\u003e\u003cspan\u003e dedicated supply is required, protected by a \u003c\/span\u003e\u003cspan\u003eType A RCD\u003c\/span\u003e\u003cspan\u003e (Residual Current Device).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eThe Isolator:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA qualified electrician must install an \u003c\/span\u003e\u003cspan\u003eIP65-rated waterproof 45A rotary isolator switch\u003c\/span\u003e\u003cspan\u003e, located between \u003c\/span\u003e\u003cspan\u003e2 and 5 metres\u003c\/span\u003e\u003cspan\u003e from the swim spa.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCable Specifications:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e* The installation typically requires a \u003c\/span\u003e\u003cspan\u003e10 mm² 3-core SWA (Steel Wire Armoured)\u003c\/span\u003e\u003cspan\u003e cable to accommodate the high current and potential voltage drop over distance.\u003c\/span\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eEnsure there is at least \u003c\/span\u003e\u003cspan\u003e5 metres\u003c\/span\u003e\u003cspan\u003e of \"tail\" cable coming from the isolator to allow for internal routing within the spa cabinet to the control box.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCertification:\u003c\/strong\u003e\u003cspan\u003e All electrical work must comply with \u003c\/span\u003e\u003cspan\u003eBS 7671 (Wiring Regulations)\u003c\/span\u003e\u003cspan\u003e and be certified by a Part P registered electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Water Supply \u0026amp; Drainage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSwim spas hold a vast volume of water (often 5,000 to 9,000+ litres).\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFilling:\u003c\/strong\u003e\u003cspan\u003e Ensure you have access to a high-pressure water source. Filling can take several hours.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDrainage:\u003c\/strong\u003e\u003cspan\u003e Ensure the surrounding area has adequate drainage to handle splash-out or the eventual draining of the unit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, inspect the unit immediately upon arrival. Report any visible transit damage to the delivery driver and our team within 24 hours. Once the unit is lifted into place by the crane, the \"delivery\" phase is complete.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Installation \/ Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhile our team assists with the positioning via crane, please note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConnection:\u003c\/strong\u003e\u003cspan\u003e Our team does not perform the final hard-wiring into your consumer unit or isolator. Your qualified electrician must be present or scheduled to complete the final connection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eComponents:\u003c\/strong\u003e\u003cspan\u003e We will assist in the placement of the cover and any included accessories.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e11. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFill the Unit:\u003c\/strong\u003e\u003cspan\u003e Do not turn on the power until the water level reaches the specified height above the jets.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCommissioning:\u003c\/strong\u003e\u003cspan\u003e Once powered, test the swim current, heating system, and lighting.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWarranty:\u003c\/strong\u003e\u003cspan\u003e Ensure your electrician provides a minor works certificate to validate the electrical portion of your warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e12. Enjoy Your Swim Spa \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Superior Wellness Swim Spa is now a hub for fitness and relaxation. Whether you are training for a marathon swim or relaxing after a long day, we are here to support your journey.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo ensure the safe operation and peak performance of your 40 Amp hot tub or swim spa, the correct electrical supply must be installed prior to delivery. \u003c\/span\u003e\u003cspan\u003ePlease provide this document to your qualified electrician.\u003c\/span\u003e\u003cspan\u003e All electrical installations must be certified to Part P of the Building Regulations and BS 7671 (18th Edition) of the IET Wiring Regulations.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e40 Amp Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause high-performance hot tubs and swim spas utilise multiple pumps and larger heaters simultaneously, they draw a continuous high load and require a heavy-duty power supply to operate safely.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDedicated High-Load Circuit:\u003c\/strong\u003e\u003cspan\u003e The unit requires a dedicated, hardwired circuit protected by a suitably rated MCB (typically 45A or 50A) and an appropriate RCD\/RCBO (30mA) at your main consumer unit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eIsolator Switch:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAn IP65-rated, waterproof rotary isolator switch (rated for 45A or higher) must be installed 2 to 3 metres away from the hot tub or swim spa. This ensures it cannot be touched while someone is in the water but remains within sight for emergencies or maintenance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCable Specification (Critical):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eFor the higher 40-Amp continuous draw, standard 6mm² cable is often insufficient for typical garden runs because of the risk of voltage drop. Your electrician will typically need to install \u003c\/span\u003e\u003cspan\u003e3-core 10mm² Steel Wire Armoured (SWA) cable\u003c\/span\u003e\u003cspan\u003e from your consumer unit to the isolator switch.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFinal Connection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eFrom the isolator switch, a continuous length of 10mm² SWA cable must be routed to the unit. Ensure this final cable length is generously measured to drop to the floor, run around the tub to the designated access panel, and reach the internal control pack. We recommend leaving at least \u003c\/span\u003e\u003cspan\u003e2 to 3 metres of extra cable tail\u003c\/span\u003e\u003cspan\u003e at the tub end to allow for flexible internal routing.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cb id=\"docs-internal-guid-44524067-7fff-cfec-140c-7dec634e3554\"\u003e\u003cspan\u003eImportant Note:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003e\u003c\/strong\u003eThe cable sizes provided above are standard industry-recommended minimums for a 40 Amp supply. Every installation is unique, depending on the property, so it is always best to defer to your electrician's judgement. The installing electrician is strictly responsible for calculating the final cable cross-sectional area based on the exact length of the run, the routing method (e.g., clipped direct, buried, or routed through thermal insulation), and site-specific conditions to prevent voltage drop and ensure full BS 7671 compliance.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery so that warranty coverage remains valid. The hot tub is now at your site and ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if you encounter any issues starting up, please don't hesitate to contact us. We will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003eTo review the warranty coverage for your Superior Wellness equipment, click \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Superior_Wellness_Warranty.pdf\"\u003ehere\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we want every customer to feel confident when purchasing one of our hot tubs. Please review the following policy carefully so you understand your rights and our procedures regarding cancellations and returns.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Order Cancellation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.1 Cooling-Off Period – First 7 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrom the moment your order is placed, you have 7 days to change your mind for any reason.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this period, you may cancel your order and receive a full refund to the original payment method.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.2 Cancellations After 7 Days (Day 8–27)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause our hot tubs and coolers are bespoke products, cancellations made after day 7 and up to day 27 qualify for a 70% refund of the amount paid.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.3 After 28 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you cancel 28 days or more after placing your order, the refund amount is limited to 50% of the total order value.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Returns (Up to 30 Days After Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you're not completely satisfied with your hot tub, you may request a return within 30 days of receiving it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.1 Customer-Handled Returns\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eIf you choose to arrange the return yourself, you must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide clear photos and videos showing the hot tub’s condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEmail all evidence with your return request to contact@balancerecovery.co.uk\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe aware that additional media may be requested, such as a video showing the tub in full working order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the courier you select damages or loses the goods, we may be unable to process the 70% refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the hot tub is damaged but repairable, the repair cost will be deducted from your refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.2 Returning Accessories, Filters \u0026amp; Consumables\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor items such as filters, chemicals, cleaning products, stools, covers, and similar accessories:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eReturns are accepted if the items are unused and in their original condition. \u003c\/span\u003e\u003cspan\u003eEmail contact@balancerecovery.co.uk \u003c\/span\u003e\u003cspan\u003eto request a return.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds are issued within 2–5 working days once the returned goods have been received and inspected.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.3 Delivery Charges\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to return a product because you have changed your mind, delivery charges are non-refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll refunds will be issued using the original payment method, unless otherwise required by law.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage caused during a customer-arranged return shipment is not the responsibility of Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor bespoke hot tubs, cancellation deductions are applied due to material allocation and production processes already underway.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Need Assistance?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or require clarification about your order, cancellation, or return, please contact us at contact@balancerecovery.co.uk. \u003c\/span\u003e\u003cspan\u003eOur team is always happy to help.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Online_Range_Ares_V3_-_Technical_Drawing_SR853.pdf?v=1765777049\"\u003e\u003cspan\u003eOnline Range ARES -Technical Drawing\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Online_Range_UK_Warranty_July_2025.pdf?v=1765777045\"\u003e\u003cspan\u003eOnline Range UK Warranty (July 2025)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hot-Tub-Manual_Gecko_English-1.pdf?v=1774852744\"\u003e\u003cspan\u003eSuperior Wellness Hot Tub Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0704\/7420\/3387\/files\/Pre-Delivery-Guide.pdf?v=1724851724\"\u003e\u003cspan\u003ePre Delivery Guide\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Superior Wellness","offers":[{"title":"Default Title","offer_id":56237666271564,"sku":"ARSW-23","price":19999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Untitled_design_7_1_4.png?v=1767722706"},{"product_id":"superior-wellness-neptune-6-person-luxury-swim-spa","title":"Superior Wellness Neptune 6 Person Luxury Swim spa","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eNEPTUNE 6-Person Swim Spa\u003c\/span\u003e\u003cspan\u003e is a high-end \u003c\/span\u003e\u003cspan\u003eswim spa and hydrotherapy system\u003c\/span\u003e\u003cspan\u003e designed for ultimate relaxation, fitness, and wellness at home. With a \u003c\/span\u003e\u003cspan\u003e5-seat layout plus a full lounger\u003c\/span\u003e\u003cspan\u003e, it comfortably accommodates up to six people, offering both social and therapeutic experiences.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeaturing \u003c\/span\u003e\u003cspan\u003e136 stainless steel hydrotherapy jets\u003c\/span\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cspan\u003ethree 3 HP swim pumps\u003c\/span\u003e\u003cspan\u003e, a \u003c\/span\u003e\u003cspan\u003e1 HP circulation pump\u003c\/span\u003e\u003cspan\u003e, and a \u003c\/span\u003e\u003cspan\u003e3 kW heater\u003c\/span\u003e\u003cspan\u003e, the NEPTUNE delivers powerful water flow and consistent warmth. Its \u003c\/span\u003e\u003cspan\u003ePlatinum Premium Shield insulation\u003c\/span\u003e\u003cspan\u003e ensures energy efficiency, while the \u003c\/span\u003e\u003cspan\u003eozone water care system\u003c\/span\u003e\u003cspan\u003e keeps the water clean and low-maintenance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eEnhancing luxury and convenience, the spa includes perimeter and corner LED lighting, Bluetooth music, and Spatouch 2 digital controls. Finished in Sterling Silver acrylic with modern grey side panels and a massive 9,400-litre capacity, the NEPTUNE swim spa combines style, performance, and durability for the ultimate home wellness experience.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePeople:\u003c\/strong\u003e 6\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 5,880 × 2,200 × 1,300 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eJets:\u003c\/strong\u003e 136\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSeat layout: \u003c\/strong\u003e5 Seats + 1 Lounger\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLED Lighting:\u003c\/strong\u003e Perimeter \u0026amp; Corner Lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMusic: \u003c\/strong\u003eBluetooth\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eControls:\u003c\/strong\u003e Spatouch 2\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight – Dry: \u003c\/strong\u003e1220 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight – Wet:\u003c\/strong\u003e 10620 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWater Care System:\u003c\/strong\u003e Ozone\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFilter:\u003c\/strong\u003e 2 × SS01\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation: \u003c\/strong\u003ePlatinum Premium Shield\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Supply: \u003c\/strong\u003e40 Amp\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 3 kW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePumps:\u003c\/strong\u003e 1 × 3 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePumps (Swim): \u003c\/strong\u003e3 × 3 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCirculation Pump: \u003c\/strong\u003e1 × 1 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWater Capacity: \u003c\/strong\u003e9400 Litres\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSuperior Wellness Swim Spa Buying Guide\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Pre-Purchase Technical Consultation \u0026amp; Site Assessment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore any payment is made or an order is finalised, we conduct a comprehensive technical consultation. Given that a swim spa is a permanent, high-capacity engineering installation, this stage ensures that your property can safely support the unit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eTechnical Alignment:\u003c\/strong\u003e\u003cspan\u003e We will review your chosen model's specific 40 Amp draw against your home’s current electrical capacity to ensure your consumer unit can handle the additional load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLogistical Feasibility:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOur logistics experts will review your site via video or photos to determine if a \u003c\/span\u003e\u003cspan\u003eHIAB\u003c\/span\u003e\u003cspan\u003e (truck-mounted crane) is sufficient or if a \u003c\/span\u003e\u003cspan\u003estandalone mobile crane\u003c\/span\u003e\u003cspan\u003e is required.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFoundation Verification:\u003c\/strong\u003e\u003cspan\u003e We provide the exact structural weight specifications (Total Filled Weight) so your groundworks team can prepare a reinforced concrete base (typically \u003c\/span\u003e\u003cspan\u003e150mm–200mm thick\u003c\/span\u003e\u003cspan\u003e) that meets the necessary PSI ratings.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eProject Timeline:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWe coordinate with your chosen electrician and crane provider to align their schedules with our delivery window, ensuring a \"first-time\" successful installation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Place Your Order \u0026amp; Site Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelect the swim spa model that aligns with your fitness and hydrotherapy goals. Because each swim spa is a significant engineering installation, we require a \u003c\/span\u003e\u003cspan\u003evideo survey\u003c\/span\u003e\u003cspan\u003e of the delivery route.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eThe Route:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePlease film from the kerbside to the final installation pad.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDetails:\u003c\/strong\u003e\u003cspan\u003e Highlight gate widths, overhead obstructions (cables\/gutters), and any ground-level obstacles.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e\u003cspan\u003e Due to the size of swim spas, standard manual positioning is not possible; therefore, the route must be accessible for a heavy-duty delivery vehicle.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Specialist Delivery \u0026amp; Crane Requirements (Important)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDue to their immense weight and length, swim spas cannot be moved using standard spa dollies. They require specialist lifting equipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHIAB Crane Delivery:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eMost units are delivered via a truck-mounted ‘HIAB’ crane. The maximum reach is typically \u003c\/span\u003e\u003cspan\u003e7 metres\u003c\/span\u003e\u003cspan\u003e, though this depends on the truck's orientation and the spa's final position.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAccess Assessment:\u003c\/strong\u003e\u003cspan\u003e HIAB trucks are exceptionally large. You must ensure your driveway or access point can support the weight and width of an HGV.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eStandalone Cranes:\u003c\/strong\u003e\u003cspan\u003e If the reach exceeds 7 metres or involves lifting over a house, a separate standalone crane is required. These can reach up to \u003c\/span\u003e\u003cspan\u003e44 metres\u003c\/span\u003e\u003cspan\u003e but are very heavy and may not be able to drive on a standard domestic driveway.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eYour Responsibility:\u003c\/strong\u003e\u003cspan\u003e It is the customer's sole responsibility to hire, coordinate, and pay the third-party crane company. We recommend a professional site survey by the crane provider to ensure they are suitably insured and have the correct equipment (e.g., spreader bars).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFinality:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the crane positions the swim spa, it is in its permanent location. Ensure you are happy with the orientation while the crane is still on-site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour swim spa is built to the highest industry standards, featuring reinforced acrylic shells and high-performance turbine or jet systems. Every unit undergoes a 24-hour wet test and a comprehensive quality-control check before being wrapped and prepared for specialist transit.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your swim spa is ready, we will notify you so you can schedule a delivery date. This is an \u003c\/span\u003e\u003cspan\u003eall-day appointment\u003c\/span\u003e\u003cspan\u003e. You will receive a call approximately one hour before the delivery team and the HIAB\/crane vehicle arrive.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Site Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eThe Base:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA reinforced concrete pad (minimum thickness of \u003c\/span\u003e\u003cspan\u003e150mm\u003c\/span\u003e\u003cspan\u003e) is required. A swim spa can weigh upwards of \u003c\/span\u003e\u003cspan\u003e10,000kg\u003c\/span\u003e\u003cspan\u003e when filled; a standard patio or \"hot tub\" base is often insufficient.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eClearance:\u003c\/strong\u003e\u003cspan\u003e Ensure there is no overhead interference (power lines or tree branches) within the crane’s operating radius.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Electrical Supply: 40 Amp Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSwim spas require a significantly higher power draw than standard hot tubs to accommodate multiple swim pumps and high-kilowatt heaters.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDedicated Supply:\u003c\/strong\u003e\u003cspan\u003e A \u003c\/span\u003e\u003cspan\u003e40 Amp\u003c\/span\u003e\u003cspan\u003e dedicated supply is required, protected by a \u003c\/span\u003e\u003cspan\u003eType A RCD\u003c\/span\u003e\u003cspan\u003e (Residual Current Device).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eThe Isolator:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA qualified electrician must install an \u003c\/span\u003e\u003cspan\u003eIP65-rated waterproof 45A rotary isolator switch\u003c\/span\u003e\u003cspan\u003e, located between \u003c\/span\u003e\u003cspan\u003e2 and 5 metres\u003c\/span\u003e\u003cspan\u003e from the swim spa.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCable Specifications:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e* The installation typically requires a \u003c\/span\u003e\u003cspan\u003e10 mm² 3-core SWA (Steel Wire Armoured)\u003c\/span\u003e\u003cspan\u003e cable to accommodate the high current and potential voltage drop over distance.\u003c\/span\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eEnsure there is at least \u003c\/span\u003e\u003cspan\u003e5 metres\u003c\/span\u003e\u003cspan\u003e of \"tail\" cable coming from the isolator to allow for internal routing within the spa cabinet to the control box.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCertification:\u003c\/strong\u003e\u003cspan\u003e All electrical work must comply with \u003c\/span\u003e\u003cspan\u003eBS 7671 (Wiring Regulations)\u003c\/span\u003e\u003cspan\u003e and be certified by a Part P registered electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Water Supply \u0026amp; Drainage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSwim spas hold a vast volume of water (often 5,000 to 9,000+ litres).\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFilling:\u003c\/strong\u003e\u003cspan\u003e Ensure you have access to a high-pressure water source. Filling can take several hours.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDrainage:\u003c\/strong\u003e\u003cspan\u003e Ensure the surrounding area has adequate drainage to handle splash-out or the eventual draining of the unit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, inspect the unit immediately upon arrival. Report any visible transit damage to the delivery driver and our team within 24 hours. Once the unit is lifted into place by the crane, the \"delivery\" phase is complete.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Installation \/ Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhile our team assists with the positioning via crane, please note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConnection:\u003c\/strong\u003e\u003cspan\u003e Our team does not perform the final hard-wiring into your consumer unit or isolator. Your qualified electrician must be present or scheduled to complete the final connection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eComponents:\u003c\/strong\u003e\u003cspan\u003e We will assist in the placement of the cover and any included accessories.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e11. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFill the Unit:\u003c\/strong\u003e\u003cspan\u003e Do not turn on the power until the water level reaches the specified height above the jets.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCommissioning:\u003c\/strong\u003e\u003cspan\u003e Once powered, test the swim current, heating system, and lighting.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWarranty:\u003c\/strong\u003e\u003cspan\u003e Ensure your electrician provides a minor works certificate to validate the electrical portion of your warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e12. Enjoy Your Swim Spa \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Superior Wellness Swim Spa is now a hub for fitness and relaxation. Whether you are training for a marathon swim or relaxing after a long day, we are here to support your journey.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo ensure the safe operation and peak performance of your 40 Amp hot tub or swim spa, the correct electrical supply must be installed prior to delivery. \u003c\/span\u003e\u003cspan\u003ePlease provide this document to your qualified electrician.\u003c\/span\u003e\u003cspan\u003e All electrical installations must be certified to Part P of the Building Regulations and BS 7671 (18th Edition) of the IET Wiring Regulations.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e40 Amp Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause high-performance hot tubs and swim spas utilise multiple pumps and larger heaters simultaneously, they draw a continuous high load and require a heavy-duty power supply to operate safely.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDedicated High-Load Circuit:\u003c\/strong\u003e\u003cspan\u003e The unit requires a dedicated, hardwired circuit protected by a suitably rated MCB (typically 45A or 50A) and an appropriate RCD\/RCBO (30mA) at your main consumer unit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eIsolator Switch:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAn IP65-rated, waterproof rotary isolator switch (rated for 45A or higher) must be installed 2 to 3 metres away from the hot tub or swim spa. This ensures it cannot be touched while someone is in the water but remains within sight for emergencies or maintenance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCable Specification (Critical):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eFor the higher 40-Amp continuous draw, standard 6mm² cable is often insufficient for typical garden runs because of the risk of voltage drop. Your electrician will typically need to install \u003c\/span\u003e\u003cspan\u003e3-core 10mm² Steel Wire Armoured (SWA) cable\u003c\/span\u003e\u003cspan\u003e from your consumer unit to the isolator switch.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFinal Connection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eFrom the isolator switch, a continuous length of 10mm² SWA cable must be routed to the unit. Ensure this final cable length is generously measured to drop to the floor, run around the tub to the designated access panel, and reach the internal control pack. We recommend leaving at least \u003c\/span\u003e\u003cspan\u003e2 to 3 metres of extra cable tail\u003c\/span\u003e\u003cspan\u003e at the tub end to allow for flexible internal routing.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cb id=\"docs-internal-guid-44524067-7fff-cfec-140c-7dec634e3554\"\u003e\u003cspan\u003eImportant Note:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/b\u003e\u003c\/strong\u003eThe cable sizes provided above are standard industry-recommended minimums for a 40 Amp supply. Every installation is unique, depending on the property, so it is always best to defer to your electrician's judgement. The installing electrician is strictly responsible for calculating the final cable cross-sectional area based on the exact length of the run, the routing method (e.g., clipped direct, buried, or routed through thermal insulation), and site-specific conditions to prevent voltage drop and ensure full BS 7671 compliance.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery so that warranty coverage remains valid. The hot tub is now at your site and ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if you encounter any issues starting up, please don't hesitate to contact us. We will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003eTo review the warranty coverage for your Superior Wellness equipment, click \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Superior_Wellness_Warranty.pdf\"\u003ehere\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we want every customer to feel confident when purchasing one of our hot tubs. Please review the following policy carefully so you understand your rights and our procedures regarding cancellations and returns.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Order Cancellation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.1 Cooling-Off Period – First 7 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrom the moment your order is placed, you have 7 days to change your mind for any reason.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this period, you may cancel your order and receive a full refund to the original payment method.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.2 Cancellations After 7 Days (Day 8–27)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause our hot tubs and coolers are bespoke products, cancellations made after day 7 and up to day 27 qualify for a 70% refund of the amount paid.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.3 After 28 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you cancel 28 days or more after placing your order, the refund amount is limited to 50% of the total order value.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Returns (Up to 30 Days After Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you're not completely satisfied with your hot tub, you may request a return within 30 days of receiving it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.1 Customer-Handled Returns\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eIf you choose to arrange the return yourself, you must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide clear photos and videos showing the hot tub’s condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEmail all evidence with your return request to contact@balancerecovery.co.uk\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBe aware that additional media may be requested, such as a video showing the tub in full working order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the courier you select damages or loses the goods, we may be unable to process the 70% refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the hot tub is damaged but repairable, the repair cost will be deducted from your refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.2 Returning Accessories, Filters \u0026amp; Consumables\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor items such as filters, chemicals, cleaning products, stools, covers, and similar accessories:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eReturns are accepted if the items are unused and in their original condition. \u003c\/span\u003e\u003cspan\u003eEmail contact@balancerecovery.co.uk \u003c\/span\u003e\u003cspan\u003eto request a return.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRefunds are issued within 2–5 working days once the returned goods have been received and inspected.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.3 Delivery Charges\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to return a product because you have changed your mind, delivery charges are non-refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll refunds will be issued using the original payment method, unless otherwise required by law.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage caused during a customer-arranged return shipment is not the responsibility of Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor bespoke hot tubs, cancellation deductions are applied due to material allocation and production processes already underway.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Need Assistance?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or require clarification about your order, cancellation, or return, please contact us at contact@balancerecovery.co.uk. \u003c\/span\u003e\u003cspan\u003eOur team is always happy to help.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Online_Range_UK_Warranty_July_2025.pdf?v=1765777045\"\u003eOnline Range UK Warranty (July 2025)\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hot-Tub-Manual_Gecko_English-1.pdf?v=1774852744\"\u003e\u003cspan\u003eSuperior Wellness Hot Tub Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0704\/7420\/3387\/files\/Pre-Delivery-Guide.pdf?v=1724851724\"\u003e\u003cspan\u003ePre Delivery Guide\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Superior Wellness","offers":[{"title":"Default Title","offer_id":56237700743500,"sku":"SR850-2021","price":27749.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/DSC_5121_8b6c639f-20c8-4aef-8661-b3a2b1b55409.jpg?v=1771493603"},{"product_id":"superior-wellness-or2507-7-person-luxury-spa-hot-tub","title":"Superior Wellness  OR2507 7 Person Luxury Spa Hot Tub","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eOR2507 7-Person Hot Tub\u003c\/span\u003e\u003cspan\u003e is a compact yet powerful \u003c\/span\u003e\u003cspan\u003ehydrotherapy spa\u003c\/span\u003e\u003cspan\u003e designed for relaxation and social enjoyment at home. Featuring \u003c\/span\u003e\u003cspan\u003e7 ergonomic seats\u003c\/span\u003e\u003cspan\u003e, it comfortably accommodates family and friends while delivering a soothing hydrotherapy experience.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEquipped with \u003c\/span\u003e\u003cspan\u003e25 precision jets\u003c\/span\u003e\u003cspan\u003e, a \u003c\/span\u003e\u003cspan\u003e3 HP pump\u003c\/span\u003e\u003cspan\u003e, and a \u003c\/span\u003e\u003cspan\u003e2 kW heater\u003c\/span\u003e\u003cspan\u003e, the OR2507 provides consistent water flow and warmth. Its \u003c\/span\u003e\u003cspan\u003ePerimeter Wrap Around insulation\u003c\/span\u003e\u003cspan\u003e ensures energy efficiency, while the \u003c\/span\u003e\u003cspan\u003eozone water care system\u003c\/span\u003e\u003cspan\u003e keeps the water clean with minimal maintenance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor added ambience, the spa includes \u003c\/span\u003e\u003cspan\u003eperimeter and corner LED lighting\u003c\/span\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cspan\u003eBluetooth audio with dual speakers\u003c\/span\u003e\u003cspan\u003e, and \u003c\/span\u003e\u003cspan\u003eGecko IN.K300 digital controls\u003c\/span\u003e\u003cspan\u003e for easy operation. Finished in \u003c\/span\u003e\u003cspan\u003eSterling Silver acrylic\u003c\/span\u003e\u003cspan\u003e with modern \u003c\/span\u003e\u003cspan\u003egrey side panels\u003c\/span\u003e\u003cspan\u003e and a \u003c\/span\u003e\u003cspan\u003e874-litre water capacity\u003c\/span\u003e\u003cspan\u003e, the OR2507 combines style, comfort, and convenience in a compact, durable design.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePeople:\u003c\/strong\u003e\u003cspan\u003e 7\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e\u003cspan\u003e 2,000 × 2,000 × 800 mm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eJets:\u003c\/strong\u003e 25\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSeat layout: \u003c\/strong\u003e7 Seats\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLED Lighting: \u003c\/strong\u003ePerimeter \u0026amp; Corner Lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMusic:\u003c\/strong\u003e Bluetooth + 2 × Speakers\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eControls: \u003c\/strong\u003eGecko IN.K300\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWater Capacity:\u003c\/strong\u003e 874 Litres\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWater Care System: \u003c\/strong\u003eOzone\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFilter:\u003c\/strong\u003e SS01 × 2\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation: \u003c\/strong\u003ePerimeter Wrap Around\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Supply: \u003c\/strong\u003e13 Amp\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 2 kW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePumps:\u003c\/strong\u003e 1 × 3 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCirculation Pump: \u003c\/strong\u003eN\/A\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-e0ca8084-7fff-c7bf-ead5-c18089971b92\"\u003eWeight – Dry \/ Wet: \u003c\/b\u003e260 kg \/ 1134 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eSuperior Wellness Brand Guide\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Place Your Order And Site Check\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the hot tub model that fits your space and needs. Because each unit is prepared specifically for you, we kindly request that you provide a short video of the route the delivery team will take, from the kerbside where the delivery vehicle will pull up to the final location where the hot tub will be installed. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease include any gate and pathway widths, height restrictions, turns, steps, and walls that may be encountered during the route. This helps us confirm access for the delivery vehicle (truck, HIAB\/crane, or pallet-lift) and ensures the hot tub can be placed correctly upon arrival. Once we have this, we will send you an order confirmation with all the details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. What To Do If Access Is Limited (Please Read, Important)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen access is limited, a crane may be required to position your hot tub. We recommend discussing this possibility with one of our team members before contacting a crane company.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIt is your responsibility to organise the required lifting equipment, as a local company can visit and conduct any necessary site assessments. During positioning of the hot tub, the health and safety measures, as well as site assessment, are the responsibility of the crane provider. If you would like our team to do it, this will be an additional fee and charged separately to the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e3. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUpon order confirmation, your selected hot tub is scheduled for manufacture or allocation. The product is built to our high standards, incorporating insulation, jets, audio\/lighting features, and external finishes, as specified in your selected model. Quality control checks are conducted before dispatch.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Delivery Scheduling\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange and notify you of a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e5. Site Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you will need to prepare:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level and stable base suitable for the hot tub’s weight and use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access routes for the delivery vehicle and unloading equipment. Pathway widths to be a minimum of 50mm wider than the tub's depth. I.e., Tub depth 830mm, pathway width required 880mm minimum. Height restrictions must be at least 200mm above the tub's height when it is on its side. I.e., a tub size of 2100 x 2100 means there is no height restriction below 2300mm.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Electrical Supply\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e7. Water supply \u0026amp; drainage\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure there is suitable access to the water supply and, if required, to drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease ensure you have read all the manuals in the Resources tab to prepare your Hot tub as efficiently as possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e8. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery to maintain warranty coverage. The hot tub has arrived at your site and is ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e9. Installation \/ Setup\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur team will deliver the tub to the property, remove it from the flatbed, and position it using a sledge. After lowering it into place, we will route the cable into the tub. Please note that we do not connect the opposite end of the cable to the wall; this work must be performed by a qualified electrician. We will also install the cover lifter and, if applicable, the cover, and provide a chemical briefing when chemicals are supplied. We will also fill the tub before leaving the premises.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e10. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce positioned and ready:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all electrical connections have been completed to specification by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFill the tub with water and ensure that all jets, controls, audio\/lighting work correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply any finishing treatments (e.g., protective covers, insulation checks) as required by the manufacturer to maintain warranty coverage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerform a test soak or heat-up to confirm operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e11. Enjoy Your Hot Tub \u0026amp; Ongoing Support\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy your wellness retreat and hydrotherapy experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eShould you have any questions about operation, maintenance, or access to parts\/support, our team is here to help.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery so that warranty coverage remains valid. The hot tub is now at your site and ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if you encounter any issues starting up, please don't hesitate to contact us. We will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003eTo review the warranty coverage for your Superior Wellness equipment, click \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Superior_Wellness_Warranty.pdf\"\u003ehere\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\n\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we want every customer to feel confident when purchasing one of our hot tubs. Please review the following policy carefully so you understand your rights and our procedures regarding cancellations and returns.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Order Cancellation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.1 Cooling-Off Period – First 7 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrom the moment your order is placed, you have 7 days to change your mind for any reason.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this period, you may cancel your order and receive a full refund to the original payment method.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.2 Cancellations After 7 Days (Day 8–27)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause our hot tubs and coolers are bespoke products, cancellations made after day 7 and up to day 27 qualify for a 70% refund of the amount paid.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.3 After 28 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you cancel 28 days or more after placing your order, the refund amount is limited to 50% of the total order value.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Returns (Up to 30 Days After Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you're not completely satisfied with your hot tub, you may request a return within 30 days of receiving it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.1 Customer-Handled Returns\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eIf you choose to arrange the return yourself, you must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide clear photos and videos showing the hot tub’s condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEmail all evidence with your return request to contact@balancerecovery.co.uk\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe aware that additional media may be requested, such as a video showing the tub in full working order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the courier you select damages or loses the goods, we may be unable to process the 70% refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the hot tub is damaged but repairable, the repair cost will be deducted from your refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.2 Returning Accessories, Filters \u0026amp; Consumables\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor items such as filters, chemicals, cleaning products, stools, covers, and similar accessories:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eReturns are accepted if the items are unused and in their original condition. \u003c\/span\u003e\u003cspan\u003eEmail contact@balancerecovery.co.uk \u003c\/span\u003e\u003cspan\u003eto request a return.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds are issued within 2–5 working days once the returned goods have been received and inspected.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.3 Delivery Charges\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to return a product because you have changed your mind, delivery charges are non-refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll refunds will be issued using the original payment method, unless otherwise required by law.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage caused during a customer-arranged return shipment is not the responsibility of Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor bespoke hot tubs, cancellation deductions are applied due to material allocation and production processes already underway.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Need Assistance?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or require clarification about your order, cancellation, or return, please contact us at contact@balancerecovery.co.uk. \u003c\/span\u003e\u003cspan\u003eOur team is always happy to help.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2\u003e\u003cspan\u003e\u003cstrong\u003eSuperior Wellness: Hot Tub Returns \u0026amp; Refund Policy\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eAt Balance Recovery, we want you to be completely satisfied with your hydrotherapy investment. If you are not happy with your hot tub, our returns policy is designed to be clear, fair, and compliant with UK consumer law.\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e1. Change of Mind Returns (30 Days)\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you decide the hot tub is not right for you, you may return it within \u003c\/span\u003e\u003cspan\u003e30 days\u003c\/span\u003e\u003cspan\u003e of delivery. To be eligible for a return, the hot tub must be in its original, salable condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eRestocking Fee:\u003c\/span\u003e\u003cspan\u003e Due to the specialist nature of hot tubs—including the required technical inspection, deep cleaning, and restocking protocols—a \u003c\/span\u003e\u003cspan\u003e£500 restocking fee\u003c\/span\u003e\u003cspan\u003e applies to all hot tub returns. This will be deducted from your final refund.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eReturn Logistics:\u003c\/span\u003e\u003cspan\u003e For \"Change of Mind\" returns, the \u003c\/span\u003e\u003cspan\u003ecustomer is responsible\u003c\/span\u003e\u003cspan\u003e for arranging and paying for the return delivery\/collection to our warehouse.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eSite Access:\u003c\/span\u003e\u003cspan\u003e It is the customer's responsibility to ensure the hot tub is disconnected from the electrical supply by a qualified electrician and is accessible for collection (e.g., not blocked by new decking or structures).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e2. Faulty or Damaged Items\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour statutory rights are protected under the \u003c\/span\u003e\u003cspan\u003eConsumer Rights Act 2015\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eArrival Damage:\u003c\/span\u003e\u003cspan\u003e Please inspect your hot tub immediately upon delivery. Any visible damage must be reported to \u003c\/span\u003e\u003cspan\u003eBalance Recovery\u003c\/span\u003e\u003cspan\u003e within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eManufacturing Faults (Within 30 Days):\u003c\/span\u003e\u003cspan\u003e If your hot tub is faulty, damaged, or not as described, you are entitled to a full refund, repair, or replacement. In these instances, \u003c\/span\u003e\u003cspan\u003eBalance Recovery\u003c\/span\u003e\u003cspan\u003e will cover the cost of the return collection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eAfter 30 Days:\u003c\/span\u003e\u003cspan\u003e If a fault develops after the initial 30 days (and up to 6 months), we will offer a repair or replacement in the first instance. If a repair is not possible, you may be entitled to a partial or full refund.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e3. How to Initiate a Return\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo start a return, please contact our customer service team with your order number and the reason for the return. Our team will:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\u003cspan\u003eConfirm the collection process and any applicable costs.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProvide you with the correct return address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eOutline the required preparations (e.g., draining the tub and disconnecting the electrical supply).\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e4. Refunds\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eRefunds will be issued to your original payment method within \u003c\/span\u003e\u003cspan\u003e14 days\u003c\/span\u003e\u003cspan\u003e of \u003c\/span\u003e\u003cspan\u003eBalance Recovery\u003c\/span\u003e\u003cspan\u003e receiving and inspecting the returned hot tub.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe £500 restocking fee will be deducted from the total refund amount for all change-of-mind returns.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eOriginal delivery charges are only refundable if the item was faulty, damaged, or incorrectly supplied.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e5. Important Exclusions\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe following items \u003c\/span\u003e\u003cspan\u003ecannot\u003c\/span\u003e\u003cspan\u003e be returned unless they are faulty:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003ePersonalised\/Custom Orders:\u003c\/span\u003e\u003cspan\u003e Hot tubs manufactured to bespoke colour or hardware specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eHygiene \u0026amp; Consumables:\u003c\/span\u003e\u003cspan\u003e Opened water treatment chemicals, filters, or headrests where the hygiene seal has been broken.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Online_Range_OR2507_-_Technical_Drawing_compressed.pdf?v=1765779105\"\u003e\u003cspan\u003eOnline Range OR2507  Technical Drawing\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Online_Range_UK_Warranty_July_2025.pdf?v=1765777045\"\u003e\u003cspan\u003eOnline Range UK Warranty (July 2025)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/OR2507_Online_Range_-_Cover_Drawing.pdf?v=1765779044\"\u003e\u003cspan\u003eOR2507 Online Range  Cover Drawing\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/8303_OR2507.pdf?v=1765779048\"\u003e\u003cspan\u003e8303 OR2507\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hot-Tub-Manual_Gecko_English-1.pdf?v=1774852744\"\u003e\u003cspan\u003eSuperior Wellness Hot Tub Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0704\/7420\/3387\/files\/Pre-Delivery-Guide.pdf?v=1724851724\"\u003e\u003cspan\u003ePre Delivery Guide\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Superior Wellness","offers":[{"title":"Default Title","offer_id":56237749862732,"sku":"OR2507","price":4899.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Untitled_design_7_1_10.png?v=1765778801"},{"product_id":"superior-wellness-or2723-5-person-luxury-spa-hot-tub","title":"Superior Wellness OR2723 5 Person Luxury Spa Hot Tub","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eOR2723 5-Person Hot Tub\u003c\/span\u003e\u003cspan\u003e is a premium \u003c\/span\u003e\u003cspan\u003ehome hydrotherapy spa\u003c\/span\u003e\u003cspan\u003e designed for relaxation, socialising, and wellness. Featuring \u003c\/span\u003e\u003cspan\u003e3 seats plus 2 loungers\u003c\/span\u003e\u003cspan\u003e, it comfortably accommodates up to five people, offering both comfort and therapeutic massage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEquipped with \u003c\/span\u003e\u003cspan\u003e27 precision jets\u003c\/span\u003e\u003cspan\u003e, a \u003c\/span\u003e\u003cspan\u003e3 HP pump\u003c\/span\u003e\u003cspan\u003e, and a \u003c\/span\u003e\u003cspan\u003e2 kW heater\u003c\/span\u003e\u003cspan\u003e, the OR2723 delivers powerful, soothing water flow. Its \u003c\/span\u003e\u003cspan\u003ePerimeter Wrap Around insulation\u003c\/span\u003e\u003cspan\u003e ensures energy efficiency, while the \u003c\/span\u003e\u003cspan\u003eozone water care system\u003c\/span\u003e\u003cspan\u003e keeps the water clean and low-maintenance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eFor enhanced ambience, the spa includes perimeter and corner LED lighting, Bluetooth audio with dual speakers, and Gecko IN.K300 digital controls. Finished in Sterling Silver acrylic with sleek grey side panels and an 874-litre water capacity, the OR2723 combines style, performance, and convenience for the perfect home spa experience.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePeople:\u003c\/strong\u003e\u003cspan\u003e 5\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e\u003cspan\u003e 2,000 × 2,000 × 800 mm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eJets:\u003c\/strong\u003e 27\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSeat layout: \u003c\/strong\u003e3 Seats + 2 Loungers\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLED Lighting: \u003c\/strong\u003ePerimeter \u0026amp; Corner Lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMusic:\u003c\/strong\u003e Bluetooth + 2 × Speakers\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eControls: \u003c\/strong\u003eGecko IN.K300\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWater Capacity:\u003c\/strong\u003e 874 Litres\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWater Care System: \u003c\/strong\u003eOzone\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFilter:\u003c\/strong\u003e SS01 × 2\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation: \u003c\/strong\u003ePerimeter Wrap Around\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Supply: \u003c\/strong\u003e13 Amp\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 2 kW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePumps:\u003c\/strong\u003e 1 × 3 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCirculation Pump: \u003c\/strong\u003eN\/A\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-e0ca8084-7fff-c7bf-ead5-c18089971b92\"\u003eWeight – Dry \/ Wet: \u003c\/b\u003e260 kg \/ 1134 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eSuperior Wellness Brand Guide\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Place Your Order And Site Check\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the hot tub model that fits your space and needs. Because each unit is prepared specifically for you, we kindly request that you provide a short video of the route the delivery team will take, from the kerbside where the delivery vehicle will pull up to the final location where the hot tub will be installed. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease include any gate and pathway widths, height restrictions, turns, steps, and walls that may be encountered during the route. This helps us confirm access for the delivery vehicle (truck, HIAB\/crane, or pallet-lift) and ensures the hot tub can be placed correctly upon arrival. Once we have this, we will send you an order confirmation with all the details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. What To Do If Access Is Limited (Please Read, Important)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen access is limited, a crane may be required to position your hot tub. We recommend discussing this possibility with one of our team members before contacting a crane company.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIt is your responsibility to organise the required lifting equipment, as a local company can visit and conduct any necessary site assessments. During positioning of the hot tub, the health and safety measures, as well as site assessment, are the responsibility of the crane provider. If you would like our team to do it, this will be an additional fee and charged separately to the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e3. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUpon order confirmation, your selected hot tub is scheduled for manufacture or allocation. The product is built to our high standards, incorporating insulation, jets, audio\/lighting features, and external finishes, as specified in your selected model. Quality control checks are conducted before dispatch.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Delivery Scheduling\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange and notify you of a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e5. Site Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you will need to prepare:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level and stable base suitable for the hot tub’s weight and use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access routes for the delivery vehicle and unloading equipment. Pathway widths to be a minimum of 50mm wider than the tub's depth. I.e., Tub depth 830mm, pathway width required 880mm minimum. Height restrictions must be at least 200mm above the tub's height when it is on its side. I.e., a tub size of 2100 x 2100 means there is no height restriction below 2300mm.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Electrical Supply\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e7. Water supply \u0026amp; drainage\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure there is suitable access to the water supply and, if required, to drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease ensure you have read all the manuals in the Resources tab to prepare your Hot tub as efficiently as possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e8. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery to maintain warranty coverage. The hot tub has arrived at your site and is ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e9. Installation \/ Setup\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur team will deliver the tub to the property, remove it from the flatbed, and position it using a sledge. After lowering it into place, we will route the cable into the tub. Please note that we do not connect the opposite end of the cable to the wall; this work must be performed by a qualified electrician. We will also install the cover lifter and, if applicable, the cover, and provide a chemical briefing when chemicals are supplied. We will also fill the tub before leaving the premises.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e10. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce positioned and ready:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all electrical connections have been completed to specification by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFill the tub with water and ensure that all jets, controls, audio\/lighting work correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply any finishing treatments (e.g., protective covers, insulation checks) as required by the manufacturer to maintain warranty coverage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerform a test soak or heat-up to confirm operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e11. Enjoy Your Hot Tub \u0026amp; Ongoing Support\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy your wellness retreat and hydrotherapy experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eShould you have any questions about operation, maintenance, or access to parts\/support, our team is here to help.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery so that warranty coverage remains valid. The hot tub is now at your site and ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if you encounter any issues starting up, please don't hesitate to contact us. We will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003eTo review the warranty coverage for your Superior Wellness equipment, click \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Superior_Wellness_Warranty.pdf\"\u003ehere\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\n\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we want every customer to feel confident when purchasing one of our hot tubs. Please review the following policy carefully so you understand your rights and our procedures regarding cancellations and returns.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Order Cancellation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.1 Cooling-Off Period – First 7 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrom the moment your order is placed, you have 7 days to change your mind for any reason.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this period, you may cancel your order and receive a full refund to the original payment method.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.2 Cancellations After 7 Days (Day 8–27)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause our hot tubs and coolers are bespoke products, cancellations made after day 7 and up to day 27 qualify for a 70% refund of the amount paid.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.3 After 28 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you cancel 28 days or more after placing your order, the refund amount is limited to 50% of the total order value.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Returns (Up to 30 Days After Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you're not completely satisfied with your hot tub, you may request a return within 30 days of receiving it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.1 Customer-Handled Returns\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eIf you choose to arrange the return yourself, you must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide clear photos and videos showing the hot tub’s condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEmail all evidence with your return request to contact@balancerecovery.co.uk\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe aware that additional media may be requested, such as a video showing the tub in full working order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the courier you select damages or loses the goods, we may be unable to process the 70% refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the hot tub is damaged but repairable, the repair cost will be deducted from your refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.2 Returning Accessories, Filters \u0026amp; Consumables\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor items such as filters, chemicals, cleaning products, stools, covers, and similar accessories:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eReturns are accepted if the items are unused and in their original condition. \u003c\/span\u003e\u003cspan\u003eEmail contact@balancerecovery.co.uk \u003c\/span\u003e\u003cspan\u003eto request a return.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds are issued within 2–5 working days once the returned goods have been received and inspected.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.3 Delivery Charges\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to return a product because you have changed your mind, delivery charges are non-refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll refunds will be issued using the original payment method, unless otherwise required by law.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage caused during a customer-arranged return shipment is not the responsibility of Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor bespoke hot tubs, cancellation deductions are applied due to material allocation and production processes already underway.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Need Assistance?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or require clarification about your order, cancellation, or return, please contact us at contact@balancerecovery.co.uk. \u003c\/span\u003e\u003cspan\u003eOur team is always happy to help.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2\u003e\u003cspan\u003e\u003cstrong\u003eSuperior Wellness: Hot Tub Returns \u0026amp; Refund Policy\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eAt Balance Recovery, we want you to be completely satisfied with your hydrotherapy investment. If you are not happy with your hot tub, our returns policy is designed to be clear, fair, and compliant with UK consumer law.\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e1. Change of Mind Returns (30 Days)\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you decide the hot tub is not right for you, you may return it within \u003c\/span\u003e\u003cspan\u003e30 days\u003c\/span\u003e\u003cspan\u003e of delivery. To be eligible for a return, the hot tub must be in its original, salable condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eRestocking Fee:\u003c\/span\u003e\u003cspan\u003e Due to the specialist nature of hot tubs—including the required technical inspection, deep cleaning, and restocking protocols—a \u003c\/span\u003e\u003cspan\u003e£500 restocking fee\u003c\/span\u003e\u003cspan\u003e applies to all hot tub returns. This will be deducted from your final refund.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eReturn Logistics:\u003c\/span\u003e\u003cspan\u003e For \"Change of Mind\" returns, the \u003c\/span\u003e\u003cspan\u003ecustomer is responsible\u003c\/span\u003e\u003cspan\u003e for arranging and paying for the return delivery\/collection to our warehouse.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eSite Access:\u003c\/span\u003e\u003cspan\u003e It is the customer's responsibility to ensure the hot tub is disconnected from the electrical supply by a qualified electrician and is accessible for collection (e.g., not blocked by new decking or structures).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e2. Faulty or Damaged Items\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour statutory rights are protected under the \u003c\/span\u003e\u003cspan\u003eConsumer Rights Act 2015\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eArrival Damage:\u003c\/span\u003e\u003cspan\u003e Please inspect your hot tub immediately upon delivery. Any visible damage must be reported to \u003c\/span\u003e\u003cspan\u003eBalance Recovery\u003c\/span\u003e\u003cspan\u003e within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eManufacturing Faults (Within 30 Days):\u003c\/span\u003e\u003cspan\u003e If your hot tub is faulty, damaged, or not as described, you are entitled to a full refund, repair, or replacement. In these instances, \u003c\/span\u003e\u003cspan\u003eBalance Recovery\u003c\/span\u003e\u003cspan\u003e will cover the cost of the return collection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eAfter 30 Days:\u003c\/span\u003e\u003cspan\u003e If a fault develops after the initial 30 days (and up to 6 months), we will offer a repair or replacement in the first instance. If a repair is not possible, you may be entitled to a partial or full refund.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e3. How to Initiate a Return\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo start a return, please contact our customer service team with your order number and the reason for the return. Our team will:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\u003cspan\u003eConfirm the collection process and any applicable costs.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProvide you with the correct return address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eOutline the required preparations (e.g., draining the tub and disconnecting the electrical supply).\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e4. Refunds\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eRefunds will be issued to your original payment method within \u003c\/span\u003e\u003cspan\u003e14 days\u003c\/span\u003e\u003cspan\u003e of \u003c\/span\u003e\u003cspan\u003eBalance Recovery\u003c\/span\u003e\u003cspan\u003e receiving and inspecting the returned hot tub.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe £500 restocking fee will be deducted from the total refund amount for all change-of-mind returns.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eOriginal delivery charges are only refundable if the item was faulty, damaged, or incorrectly supplied.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e5. Important Exclusions\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe following items \u003c\/span\u003e\u003cspan\u003ecannot\u003c\/span\u003e\u003cspan\u003e be returned unless they are faulty:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003ePersonalised\/Custom Orders:\u003c\/span\u003e\u003cspan\u003e Hot tubs manufactured to bespoke colour or hardware specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eHygiene \u0026amp; Consumables:\u003c\/span\u003e\u003cspan\u003e Opened water treatment chemicals, filters, or headrests where the hygiene seal has been broken.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Online_Range_OR2723_-_Technical_Drawing_compressed.pdf?v=1765780782\"\u003e\u003cspan\u003eOnline Range OR2723 Technical Drawing\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/OR7523___OR5723___OR2723_Online_Range_-_Cover_Drawing.pdf?v=1765785582\"\u003e\u003cspan\u003eOR7523 | OR5723 | OR2723 Online Range  Cover Drawing \u003c\/span\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Online_Range_UK_Warranty_July_2025.pdf?v=1765777045\"\u003e\u003cspan\u003eOnline Range UK Warranty (July 2025)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/8305C_OR2723.pdf?v=1765780785\"\u003e\u003cspan\u003e8305C OR2723\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hot-Tub-Manual_Gecko_English-1.pdf?v=1774852744\"\u003e\u003cspan\u003eSuperior Wellness Hot Tub Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0704\/7420\/3387\/files\/Pre-Delivery-Guide.pdf?v=1724851724\"\u003e\u003cspan\u003ePre Delivery Guide\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Superior Wellness","offers":[{"title":"Default Title","offer_id":56237852688716,"sku":"OR2723","price":4499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Untitled_design_7_1_12.png?v=1765802006"},{"product_id":"superior-wellness-or2815-6-person-luxury-spa-hot-tub","title":"Superior Wellness OR2815 6 Person Luxury Spa Hot Tub","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eOR2815 6-Person Hot Tub\u003c\/span\u003e\u003cspan\u003e is a versatile \u003c\/span\u003e\u003cspan\u003ehome hydrotherapy spa\u003c\/span\u003e\u003cspan\u003e designed for ultimate relaxation, wellness, and social enjoyment. Featuring \u003c\/span\u003e\u003cspan\u003e5 seats plus 1 lounger\u003c\/span\u003e\u003cspan\u003e, it comfortably accommodates up to six people, providing both therapeutic massage and comfort.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePowered by \u003c\/span\u003e\u003cspan\u003e28 precision jets\u003c\/span\u003e\u003cspan\u003e, a \u003c\/span\u003e\u003cspan\u003e3 HP pump\u003c\/span\u003e\u003cspan\u003e, and a \u003c\/span\u003e\u003cspan\u003e2 kW heater\u003c\/span\u003e\u003cspan\u003e, the OR2815 ensures consistent water flow and soothing warmth. Its \u003c\/span\u003e\u003cspan\u003ePerimeter Wrap Around insulation\u003c\/span\u003e\u003cspan\u003e enhances energy efficiency, while the \u003c\/span\u003e\u003cspan\u003eozone water care system\u003c\/span\u003e\u003cspan\u003e keeps the water clean and low-maintenance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor added luxury, it includes \u003c\/span\u003e\u003cspan\u003eperimeter and corner LED lighting\u003c\/span\u003e\u003cspan\u003e, \u003c\/span\u003e\u003cspan\u003eBluetooth audio with dual speakers\u003c\/span\u003e\u003cspan\u003e, and \u003c\/span\u003e\u003cspan\u003eGecko IN.K300 digital controls\u003c\/span\u003e\u003cspan\u003e. Finished in \u003c\/span\u003e\u003cspan\u003eSterling Silver acrylic\u003c\/span\u003e\u003cspan\u003e with modern \u003c\/span\u003e\u003cspan\u003egrey side panels\u003c\/span\u003e\u003cspan\u003e and an \u003c\/span\u003e\u003cspan\u003e874-litre water capacity\u003c\/span\u003e\u003cspan\u003e, the OR2815 combines style, performance, and convenience for the ideal home spa experience.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePeople:\u003c\/strong\u003e\u003cspan\u003e 5\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e\u003cspan\u003e 2,000 × 2,000 × 800 mm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eJets:\u003c\/strong\u003e 25\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSeat layout: \u003c\/strong\u003e5 Seats + 1 Lounger\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLED Lighting: \u003c\/strong\u003ePerimeter \u0026amp; Corner Lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMusic:\u003c\/strong\u003e Bluetooth + 2 × Speakers\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eControls: \u003c\/strong\u003eGecko IN.K300\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWater Capacity:\u003c\/strong\u003e 874 Litres\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWater Care System: \u003c\/strong\u003eOzone\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eFilter:\u003c\/strong\u003e SS01 × 2\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation: \u003c\/strong\u003ePerimeter Wrap Around\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Supply: \u003c\/strong\u003e13 Amp\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 2 kW\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003ePumps:\u003c\/strong\u003e 1 × 3 HP\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCirculation Pump: \u003c\/strong\u003eN\/A\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-e0ca8084-7fff-c7bf-ead5-c18089971b92\"\u003eWeight – Dry \/ Wet: \u003c\/b\u003e260 kg \/ 1134 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eSuperior Wellness Brand Guide\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Place Your Order And Site Check\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelect the hot tub model that fits your space and needs. Because each unit is prepared specifically for you, we kindly request that you provide a short video of the route the delivery team will take, from the kerbside where the delivery vehicle will pull up to the final location where the hot tub will be installed. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease include any gate and pathway widths, height restrictions, turns, steps, and walls that may be encountered during the route. This helps us confirm access for the delivery vehicle (truck, HIAB\/crane, or pallet-lift) and ensures the hot tub can be placed correctly upon arrival. Once we have this, we will send you an order confirmation with all the details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. What To Do If Access Is Limited (Please Read, Important)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen access is limited, a crane may be required to position your hot tub. We recommend discussing this possibility with one of our team members before contacting a crane company.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIt is your responsibility to organise the required lifting equipment, as a local company can visit and conduct any necessary site assessments. During positioning of the hot tub, the health and safety measures, as well as site assessment, are the responsibility of the crane provider. If you would like our team to do it, this will be an additional fee and charged separately to the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e3. Manufacture \u0026amp; Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUpon order confirmation, your selected hot tub is scheduled for manufacture or allocation. The product is built to our high standards, incorporating insulation, jets, audio\/lighting features, and external finishes, as specified in your selected model. Quality control checks are conducted before dispatch.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Delivery Scheduling\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange and notify you of a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e5. Site Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you will need to prepare:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA level and stable base suitable for the hot tub’s weight and use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access routes for the delivery vehicle and unloading equipment. Pathway widths to be a minimum of 50mm wider than the tub's depth. I.e., Tub depth 830mm, pathway width required 880mm minimum. Height restrictions must be at least 200mm above the tub's height when it is on its side. I.e., a tub size of 2100 x 2100 means there is no height restriction below 2300mm.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Electrical Supply\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e7. Water supply \u0026amp; drainage\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure there is suitable access to the water supply and, if required, to drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease ensure you have read all the manuals in the Resources tab to prepare your Hot tub as efficiently as possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e8. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery to maintain warranty coverage. The hot tub has arrived at your site and is ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e9. Installation \/ Setup\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur team will deliver the tub to the property, remove it from the flatbed, and position it using a sledge. After lowering it into place, we will route the cable into the tub. Please note that we do not connect the opposite end of the cable to the wall; this work must be performed by a qualified electrician. We will also install the cover lifter and, if applicable, the cover, and provide a chemical briefing when chemicals are supplied. We will also fill the tub before leaving the premises.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e10. Final Checks \u0026amp; Warranty Validation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce positioned and ready:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure all electrical connections have been completed to specification by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFill the tub with water and ensure that all jets, controls, audio\/lighting work correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply any finishing treatments (e.g., protective covers, insulation checks) as required by the manufacturer to maintain warranty coverage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePerform a test soak or heat-up to confirm operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e11. Enjoy Your Hot Tub \u0026amp; Ongoing Support\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour hot tub is now ready for use! Sit back, relax, and enjoy your wellness retreat and hydrotherapy experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eShould you have any questions about operation, maintenance, or access to parts\/support, our team is here to help.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e13 Amp hot tubs:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn outdoor RCD-protected socket located 2 to 3 Metres from the hot tub is required and should be connected to the consumer unit with a suitable 2.5mm 3-core heavy-duty outdoor cable with a sealed-on plug.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe cable supplied must be long enough to extend from the power supply location to the desired location of the hot tub control panel, covering the floor and reaching the tub. It is recommended that you prepare at least 1 metre of extra cable to ensure it can reach the components comfortably.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e32 Amp hot tubs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHot tub models powered by a 32-AMP supply must be wired directly into a waterproof, rotary isolator switch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA qualified electrician must install an IP65-rated, waterproof isolator located 2 to 3 Metres from the hot tub.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis should be connected to the consumer unit with a three-core 6mm armoured cable. Connected to the isolator switch should be another 6mm armoured cable, which is long enough to extend from the isolator switch to the floor, across the floor, and around the tub from the power supply to the location where you require the hot tub control panel. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe recommend that you prepare at least 1 metre of extra cable to ensure that it can comfortably reach the components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe electrical installation should be certified to Part P of the Building Regulations and BS 7671 of the Wiring Regulations. Please have a qualified electrician assess and install the dedicated circuit, isolator, RCD protection, or supply as required for your model.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce the hot tub is ready, we arrange a delivery date to your address. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, the hot tub will arrive as arranged. This is an all-day appointment, and you will be called approximately one hour before the delivery team's arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003ePlease inspect the unit immediately for any visible damage or missing parts. Report any issues within 24 hours of delivery so that warranty coverage remains valid. The hot tub is now at your site and ready for the next step.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eFull delivery and installation are included as standard.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour hot tub will be delivered by our experienced two-person team, who will position it in the agreed location, unwrap and inspect it, assemble the steps, fit any accessories (cover lifter, cover, etc.), and connect it to the pre-installed electrical supply (which must meet our specifications).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eThe control box will be tested, and you’ll be guided through the basic operation of your hot tub. We do not wait for the tub to be filled, but if you encounter any issues starting up, please don't hesitate to contact us. We will endeavour to assist you. All packaging will be removed and taken away by our team.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003eTo review the warranty coverage for your Superior Wellness equipment, click \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Superior_Wellness_Warranty.pdf\"\u003ehere\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\n\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we want every customer to feel confident when purchasing one of our hot tubs. Please review the following policy carefully so you understand your rights and our procedures regarding cancellations and returns.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Order Cancellation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.1 Cooling-Off Period – First 7 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrom the moment your order is placed, you have 7 days to change your mind for any reason.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this period, you may cancel your order and receive a full refund to the original payment method.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.2 Cancellations After 7 Days (Day 8–27)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause our hot tubs and coolers are bespoke products, cancellations made after day 7 and up to day 27 qualify for a 70% refund of the amount paid.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1.3 After 28 Days\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you cancel 28 days or more after placing your order, the refund amount is limited to 50% of the total order value.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Returns (Up to 30 Days After Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you're not completely satisfied with your hot tub, you may request a return within 30 days of receiving it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.1 Customer-Handled Returns\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eIf you choose to arrange the return yourself, you must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide clear photos and videos showing the hot tub’s condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEmail all evidence with your return request to contact@balancerecovery.co.uk\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBe aware that additional media may be requested, such as a video showing the tub in full working order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the courier you select damages or loses the goods, we may be unable to process the 70% refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the hot tub is damaged but repairable, the repair cost will be deducted from your refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.2 Returning Accessories, Filters \u0026amp; Consumables\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor items such as filters, chemicals, cleaning products, stools, covers, and similar accessories:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eReturns are accepted if the items are unused and in their original condition. \u003c\/span\u003e\u003cspan\u003eEmail contact@balancerecovery.co.uk \u003c\/span\u003e\u003cspan\u003eto request a return.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRefunds are issued within 2–5 working days once the returned goods have been received and inspected.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2.3 Delivery Charges\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to return a product because you have changed your mind, delivery charges are non-refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll refunds will be issued using the original payment method, unless otherwise required by law.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage caused during a customer-arranged return shipment is not the responsibility of Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor bespoke hot tubs, cancellation deductions are applied due to material allocation and production processes already underway.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Need Assistance?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or require clarification about your order, cancellation, or return, please contact us at contact@balancerecovery.co.uk. \u003c\/span\u003e\u003cspan\u003eOur team is always happy to help.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2\u003e\u003cspan\u003e\u003cstrong\u003eSuperior Wellness: Hot Tub Returns \u0026amp; Refund Policy\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eAt Balance Recovery, we want you to be completely satisfied with your hydrotherapy investment. If you are not happy with your hot tub, our returns policy is designed to be clear, fair, and compliant with UK consumer law.\u003cbr\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e1. Change of Mind Returns (30 Days)\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you decide the hot tub is not right for you, you may return it within \u003c\/span\u003e\u003cspan\u003e30 days\u003c\/span\u003e\u003cspan\u003e of delivery. To be eligible for a return, the hot tub must be in its original, salable condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eRestocking Fee:\u003c\/span\u003e\u003cspan\u003e Due to the specialist nature of hot tubs—including the required technical inspection, deep cleaning, and restocking protocols—a \u003c\/span\u003e\u003cspan\u003e£500 restocking fee\u003c\/span\u003e\u003cspan\u003e applies to all hot tub returns. This will be deducted from your final refund.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eReturn Logistics:\u003c\/span\u003e\u003cspan\u003e For \"Change of Mind\" returns, the \u003c\/span\u003e\u003cspan\u003ecustomer is responsible\u003c\/span\u003e\u003cspan\u003e for arranging and paying for the return delivery\/collection to our warehouse.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eSite Access:\u003c\/span\u003e\u003cspan\u003e It is the customer's responsibility to ensure the hot tub is disconnected from the electrical supply by a qualified electrician and is accessible for collection (e.g., not blocked by new decking or structures).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e2. Faulty or Damaged Items\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour statutory rights are protected under the \u003c\/span\u003e\u003cspan\u003eConsumer Rights Act 2015\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eArrival Damage:\u003c\/span\u003e\u003cspan\u003e Please inspect your hot tub immediately upon delivery. Any visible damage must be reported to \u003c\/span\u003e\u003cspan\u003eBalance Recovery\u003c\/span\u003e\u003cspan\u003e within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eManufacturing Faults (Within 30 Days):\u003c\/span\u003e\u003cspan\u003e If your hot tub is faulty, damaged, or not as described, you are entitled to a full refund, repair, or replacement. In these instances, \u003c\/span\u003e\u003cspan\u003eBalance Recovery\u003c\/span\u003e\u003cspan\u003e will cover the cost of the return collection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eAfter 30 Days:\u003c\/span\u003e\u003cspan\u003e If a fault develops after the initial 30 days (and up to 6 months), we will offer a repair or replacement in the first instance. If a repair is not possible, you may be entitled to a partial or full refund.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e3. How to Initiate a Return\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo start a return, please contact our customer service team with your order number and the reason for the return. Our team will:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\u003cspan\u003eConfirm the collection process and any applicable costs.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProvide you with the correct return address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eOutline the required preparations (e.g., draining the tub and disconnecting the electrical supply).\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e4. Refunds\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eRefunds will be issued to your original payment method within \u003c\/span\u003e\u003cspan\u003e14 days\u003c\/span\u003e\u003cspan\u003e of \u003c\/span\u003e\u003cspan\u003eBalance Recovery\u003c\/span\u003e\u003cspan\u003e receiving and inspecting the returned hot tub.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe £500 restocking fee will be deducted from the total refund amount for all change-of-mind returns.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eOriginal delivery charges are only refundable if the item was faulty, damaged, or incorrectly supplied.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e5. Important Exclusions\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe following items \u003c\/span\u003e\u003cspan\u003ecannot\u003c\/span\u003e\u003cspan\u003e be returned unless they are faulty:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003ePersonalised\/Custom Orders:\u003c\/span\u003e\u003cspan\u003e Hot tubs manufactured to bespoke colour or hardware specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eHygiene \u0026amp; Consumables:\u003c\/span\u003e\u003cspan\u003e Opened water treatment chemicals, filters, or headrests where the hygiene seal has been broken.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Online_Range_OR2815_-_Technical_Drawing_compressed.pdf?v=1765781377\"\u003eOnline Range OR2815 Technical Drawing\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/OR2815_Online_Range_-_Cover_Drawing.pdf?v=1765781380\"\u003eOR2815 Online Range Cover Drawing \u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Online_Range_UK_Warranty_July_2025.pdf?v=1765777045\"\u003eOnline Range UK Warranty (July 2025)\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hot-Tub-Manual_Gecko_English-1.pdf?v=1774852744\"\u003e\u003cspan\u003eSuperior Wellness Hot Tub Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0704\/7420\/3387\/files\/Pre-Delivery-Guide.pdf?v=1724851724\"\u003e\u003cspan\u003ePre Delivery Guide\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Superior Wellness","offers":[{"title":"Default Title","offer_id":56238030094668,"sku":"OR2815","price":4899.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/wBzzImkw.jpg?v=1767723950"}],"url":"https:\/\/balancerecovery.co.uk\/collections\/shop-all.oembed?page=8","provider":"Balance Recovery","version":"1.0","type":"link"}