{"title":"Holls -- Sauna","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cb id=\"docs-internal-guid-6e8163f3-7fff-7f30-67f9-30033c4aee37\"\u003e\u003cspan\u003eHoll’s Saunas – Premium Comfort, Design \u0026amp; Everyday Wellness\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eExplore Holl’s Saunas, featuring premium sauna cabins designed for homes, wellness rooms, garden spaces, and private retreats. Each sauna is selected to deliver relaxing heat therapy, dependable performance, and everyday comfort, combining refined design, quality materials, advanced sauna technology, and reliable construction. Create a dedicated wellness environment for relaxation, recovery, and regular use with high-quality sauna solutions from Holl’s.\u003c\/p\u003e","products":[{"product_id":"holls-combi-2-person-infrared-dual-heat-hybrid-steam-sauna","title":"Holl's Combi 2 Person Infrared Dual Heat Hybrid Steam Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\" data-end=\"166\" data-start=\"114\"\u003eHybrid Combi 2-Person Infrared + Steam Sauna\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\" data-end=\"236\" data-start=\"167\"\u003e\u003cstrong data-end=\"236\" data-start=\"171\"\u003ePremium Dual-Heat Sauna for Powerful, Versatile Home Wellness\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"560\" data-start=\"238\" style=\"text-align: left;\"\u003eThe Hybrid Combi 2-Person Sauna provides a comprehensive wellness experience by combining full-spectrum infrared heating with a traditional Finnish steam system in a single, elegant, and compact cabin. Crafted from premium-grade wood with a modern glass frontage, it brings spa-level performance into any home wellness space.\u003c\/p\u003e\n\u003ch3 data-end=\"593\" data-start=\"567\" style=\"text-align: left;\"\u003eDual Heating System\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli style=\"text-align: left;\" data-end=\"625\" data-start=\"595\"\u003e\n\u003cstrong data-end=\"625\" data-start=\"599\"\u003eFull-Spectrum Infrared: \u003c\/strong\u003eQuartz and magnesium emitters offer deep, penetrating warmth at comfortable temperatures—ideal for promoting muscle relaxation, enhancing circulation, and facilitating gentle daily sessions.\u003c\/li\u003e\n\u003cli style=\"text-align: left;\" data-end=\"829\" data-start=\"796\"\u003e\n\u003cstrong\u003eTraditional Finnish Steam: \u003c\/strong\u003eA robust Harvia heater warms the cabin quickly and allows for classic steam bursts using sauna stones, delivering intense heat, deep sweating, and an authentic sauna atmosphere.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1044\" data-start=\"1011\"\u003ePremium Build \u0026amp; Experience\u003c\/h3\u003e\n\u003cul data-end=\"1297\" data-start=\"1045\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"1089\" data-start=\"1045\"\u003eDurable high-quality timber construction\u003c\/li\u003e\n\u003cli data-end=\"1121\" data-start=\"1090\"\u003eComfortable seating for two\u003c\/li\u003e\n\u003cli data-end=\"1182\" data-start=\"1122\"\u003eEven heat distribution for both infrared and steam modes\u003c\/li\u003e\n\u003cli data-end=\"1233\" data-start=\"1183\"\u003eSoft interior lighting and modern glass design\u003c\/li\u003e\n\u003cli data-end=\"1297\" data-start=\"1234\"\u003eDigital control panel for temperature, timers, and lighting\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1336\" data-start=\"1304\"\u003ePerfect for Home Wellness\u003c\/h3\u003e\n\u003cp data-end=\"1546\" data-start=\"1337\" style=\"text-align: left;\"\u003eWith its compact footprint and dual-function heating, this sauna seamlessly integrates into home gyms, relaxation rooms, and personal spa areas, providing powerful heat therapy in a stylish, space-efficient design.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLocation: \u003c\/strong\u003eIndoor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 2 persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 140 x 130 x 190 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDual Healthy Emitters:\u003c\/strong\u003e x 4\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCarbon Panels:\u003c\/strong\u003e x 1\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStove: \u003c\/strong\u003e3.5kW + stones\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal Power: \u003c\/strong\u003e2200w\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStructure and Wood:\u003c\/strong\u003e Canadian Spruce \u0026amp; Red Cedar\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. \u003c\/span\u003e\u003cspan\u003eThis guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eImportant: \u003c\/strong\u003eFailure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \/ Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eEligibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReporting Issues\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eProcedure\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eContact customer support with photographs or video evidence:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eRefund Conditions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds or replacements are\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-4ec72194-7fff-29e9-588c-87e6f98447f0\"\u003e \u003c\/b\u003eavailable only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFinal Note on Electrical Responsibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHybrid Heating System Overview\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Hybrid Combi sauna includes two complimentary heating technologies:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Harvia 3.5 kW Traditional Steam Heater (Included Free of Charge)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHarvia is one of the world’s most trusted sauna heater brands. The 3.5 kW stove and sauna stones create a classic Finnish sauna environment with high heat and optional steam bursts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBenefits:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFast heat-up time\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDeep sweating and detoxification\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIntense relaxation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAuthentic steam sauna experience\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Full-Spectrum Infrared Heating System (Complimentary)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe cabin also includes quartz + magnesium full-spectrum infrared emitters and a carbon panel.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBenefits:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDeep tissue warming\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eImproved circulation and recovery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComfortable temperatures (40–60°C)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster warm-up and gentler sessions\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eWhy a Hybrid System?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWith both Harvia steam heat and infrared emitters included at no additional cost, you can enjoy:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eTraditional Finnish sessions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLow-temperature infrared therapy\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA personalised combination of both\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThis makes the model extremely versatile for wellness, muscle recovery, detoxification, and daily relaxation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility and must be carried out by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit for the Harvia heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompliance with UK electrical standards (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProper installation of control systems and isolation switches\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIncorrect electrical work may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eVentilation, Safety \u0026amp; Maintenance\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSafety \u0026amp; Use\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaintain manufacturer-specified clearances around the Harvia heater.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDo not block or cover infrared emitters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePour water carefully on the stones to create controlled steam.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eMaintenance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReplace cracked sauna stones as needed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep infrared panels dust-free.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eVentilate the cabin after steam sessions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eEssential Notice\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical work for this sauna is 100% the customer’s responsibility and must be carried out by a qualified, certified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna must not be connected via a standard plug under any circumstances.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFailure to follow this requirement will void the warranty and may compromise safety.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePower Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis sauna includes two complimentary heating systems, each with specific electrical needs:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Harvia 3.5 kW Traditional Heater\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRequires a dedicated hard-wired circuit\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMust be connected through a local isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMust have correct MCB\/RCD protection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCable size and breaker rating are determined by your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstalled strictly to UK wiring regulations (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e2. Infrared Heating System\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLower power draw but still requires correct installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWired through the control panel as per the sauna’s wiring diagram\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMust be on an RCD-protected supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour electrician must refer to the wiring instructions supplied with the sauna.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician is responsible for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProviding the correct circuit capacity\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsuring the correct cable type and sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProper earthing and bonding\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSafe routing of cables away from heat\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstalling all switches and protections in safe, accessible locations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna should never be connected before electrical work is complete and certified.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eFinal Checks\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore use, your electrician should:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTest all circuits\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm the correct operation of the Harvia heater and infrared system.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure all safety protections are functioning.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide documentation\/certification of the installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your sauna is prepared for dispatch from our UK warehouse, we will schedule a kerbside pallet delivery to your address.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will receive:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA confirmed delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn estimated arrival window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAny access requirements for pallet unloading\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Access Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure smooth delivery, please make sure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDriveways or kerbside areas are accessible for a pallet truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccess routes are clear of obstacles.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePathways are wide enough to allow the pallet to be moved safely.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe may request photos or a short video of your access route to confirm suitability for the delivery vehicle and equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKerbside unloading is included at no extra charge.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur delivery team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnload the pallet (via pump truck, where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlace the components at the kerbside or the nearest accessible point.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Inspection on Delivery\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImmediately after unloading:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all components for damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm all parts are present.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis ensures your warranty and delivery protections remain valid.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Preparing the Foundation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation begins, please ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe base is level, stable, and capable of supporting the sauna and its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe area is fully cleared and ready for assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Electrical Requirements (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility and must be carried out by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompliant power supply and isolator\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull adherence to UK electrical regulations (e.g., BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview of the sauna’s electrical manual before installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompletion of all electrical work before the sauna is powered on\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFailure to use a qualified electrician may void your warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur carpenter team can assemble your sauna in one day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation quotes are available on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, follow the detailed assembly manual.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare adequate tools and manpower.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAllow 1–2 days for assembly, depending on experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Final Installation Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure the structure is level.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm all glazing, doors, and ventilation are aligned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHave your electrician complete the final wiring and safety testing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter electrical certification, your sauna is ready for use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll the components of Holl’s saunas are guaranteed for 2 years. The warranty comes into force on the date of dispatch (corresponding to the date the invoice is issued).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty does not apply in the following cases:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from installation, usage or repair that is not in compliance with the safety instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from conditions that are unsuitable for the equipment's originally intended purpose.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage arising from negligence, accident or force majeure (thunderstorm or bad weather).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from the use of non-authorised accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty does not cover the costs associated with returning the cabin or any of its components to our workshops.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnder the warranty, if an item is deemed defective by our technicians, it will be exchanged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInformation and explanations required for their installation will be provided by one of our technicians.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCosts linked to the use of subcontract labour provided by a third party cannot be covered by Holl’s.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cb id=\"docs-internal-guid-d4f12368-7fff-b4ed-fcbe-e9bacc7ca1ad\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Hybrid-Combi-Manual.pdf\"\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/b\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Hybrid-Combi-Manual.pdf\"\u003eHolls Hybrid Combi Installation Manual\u003c\/a\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":55794972885324,"sku":"POOL-HYB-2","price":3799.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/131.png?v=1775472771"},{"product_id":"holls-combi-4-person-infrared-dual-heat-hybrid-steam-sauna","title":"Holl's Combi 4 Person Infrared Dual Heat Hybrid Steam Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"187\" data-start=\"135\" style=\"text-align: left;\"\u003eHybrid Combi 4-Person Infrared + Steam Sauna\u003c\/h2\u003e\n\u003cp data-end=\"263\" data-start=\"188\" style=\"text-align: left;\"\u003e\u003cstrong data-end=\"263\" data-start=\"192\"\u003eA Luxury Dual-Heat Sauna Built for Spacious, Powerful Home Wellness\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"528\" data-start=\"265\" style=\"text-align: left;\"\u003eThe Hybrid Combi 4-Person Sauna is a beautifully crafted, full-size wellness cabin that combines full-spectrum infrared heating with a powerful Harvia steam system—giving you the best of both modern and traditional sauna therapy in one elegant design.\u003c\/p\u003e\n\u003cp data-end=\"742\" data-start=\"530\" style=\"text-align: left;\"\u003eBuilt from premium-grade spruce and cedar, this spacious four-person cabin features a wide glass frontage, creating an inviting, modern spa environment suitable for families, couples, or shared wellness sessions.\u003c\/p\u003e\n\u003ch3 data-end=\"780\" data-start=\"749\" style=\"text-align: left;\"\u003eDual Heating Performance\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli style=\"text-align: left;\" data-end=\"812\" data-start=\"782\"\u003e\n\u003cstrong data-end=\"812\" data-start=\"786\"\u003eFull-Spectrum Infrared: \u003c\/strong\u003eEight quartz and magnesium emitters, plus a carbon floor panel, deliver deep, penetrating warmth ideal for relaxation, circulation, and muscle recovery at comfortable temperatures.\u003c\/li\u003e\n\u003cli style=\"text-align: left;\" data-end=\"1024\" data-start=\"992\"\u003e\n\u003cstrong data-end=\"1024\" data-start=\"996\"\u003eHarvia Traditional Steam: \u003c\/strong\u003eA robust 4.5 kW Harvia heater provides authentic Finnish sauna heat with the option for rich steam bursts using sauna stones, offering intense warmth, deep sweating, and classic sauna atmosphere.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-end=\"1253\" data-start=\"1226\" style=\"text-align: left;\"\u003ePremium Cabin Design\u003c\/h3\u003e\n\u003cul data-end=\"1479\" data-start=\"1254\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"1285\" data-start=\"1254\"\u003eElegant natural wood finish\u003c\/li\u003e\n\u003cli data-end=\"1333\" data-start=\"1286\"\u003eLarge glass panels for an open, modern feel\u003c\/li\u003e\n\u003cli data-end=\"1385\" data-start=\"1334\"\u003eComfortable bench seating for up to four adults\u003c\/li\u003e\n\u003cli data-end=\"1426\" data-start=\"1386\"\u003eEven heat distribution in both modes\u003c\/li\u003e\n\u003cli data-end=\"1479\" data-start=\"1427\"\u003eSoft LED lighting and intuitive digital controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"1558\" data-start=\"1481\" style=\"text-align: left;\"\u003eEvery detail is designed for daily use, comfort, and long-lasting performance.\u003c\/p\u003e\n\u003ch3 data-end=\"1592\" data-start=\"1565\" style=\"text-align: left;\"\u003eThe Ideal Home Sauna\u003c\/h3\u003e\n\u003cp data-end=\"1810\" data-start=\"1593\" style=\"text-align: left;\"\u003eSpacious, versatile, and beautifully engineered, the Hybrid Combi 4-Person Sauna delivers a complete heat-therapy experience—whether you prefer soothing infrared sessions, powerful steam heat, or a combination of both.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLocation: \u003c\/strong\u003eIndoor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 4 persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 180 x 140 x 190 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDual Healthy Emitters:\u003c\/strong\u003e x 8\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCarbon Panels:\u003c\/strong\u003e x 1\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStove: \u003c\/strong\u003e4.5kW + stones\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal Power: \u003c\/strong\u003e2800w\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStructure and Wood:\u003c\/strong\u003e Canadian Spruce \u0026amp; Red Cedar\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. \u003c\/span\u003e\u003cspan\u003eThis guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eImportant: \u003c\/strong\u003eFailure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \/ Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eEligibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReporting Issues\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eProcedure\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eContact customer support with photographs or video evidence:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eRefund Conditions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds or replacements are\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-4ec72194-7fff-29e9-588c-87e6f98447f0\"\u003e \u003c\/b\u003eavailable only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFinal Note on Electrical Responsibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDual Heating System Overview\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hybrid Combi 4-Person Sauna features two powerful heating technologies, offering the flexibility of both modern infrared therapy and classic Finnish steam heat in a spacious cabin.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Harvia Traditional Sauna Heater (4.5 kW)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis sauna comes with a complimentary 4.5 kW Harvia heater—a globally trusted brand known for safety, durability, and rapid heat-up performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey Benefits\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAuthentic high-temperature Finnish sauna experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFast and even cabin heating\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSauna stones included for rich steam (löyly)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIdeal for deep sweating, detoxification, and traditional sauna therapy\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Full-Spectrum Infrared Heating System\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe cabin features eight quartz and magnesium infrared emitters and 1 carbon floor panel, delivering full-spectrum IR heat (IR-A \u0026amp; IR-B).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBenefits\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDeep muscle penetration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComfortable 40–60°C sessions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSupports recovery, flexibility, and circulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerfect for users who prefer gentler, therapeutic heat\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHybrid Heating Advantages\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSwitch between infrared and steam modes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCombine both for a layered, powerful session.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSuitable for relaxation, recovery, detox, and daily wellness\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLarge 4-person layout ensures even heat distribution.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSafety \u0026amp; Maintenance\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep infrared emitters unobstructed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReplace cracked sauna stones as needed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure proper ventilation during steam sessions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow all manufacturer heater guidelines.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eEssential Electrical Notice\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis sauna requires a hard-wired electrical installation carried out ONLY by a qualified, certified electrician.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUK domestic voltage: 230V \/ 240V, Single Phase (50Hz)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe sauna must NOT be plugged into a standard socket. Incorrect installation will void the warranty.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Power Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis hybrid sauna uses two heating systems that must be wired correctly:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch4 dir=\"ltr\"\u003e\u003cspan\u003eA. Harvia 4.5 kW Traditional Sauna Heater\u003c\/span\u003e\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSupply:\u003c\/strong\u003e 230–240V single phase\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLoad: \u003c\/strong\u003e4.5 kW (approx. 18–20 amps depending on voltage)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRequired:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated hard-wired circuit\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA 2-pole isolator switch located outside the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAppropriately rated MCB and RCD protection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCable sized according to load + cable run distance (electrician to determine)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis circuit must be completely independent of the infrared system.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 dir=\"ltr\"\u003e\n\u003cspan\u003eB. Infrared Heating System (Approx. 2,800 W)\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSupply: 230–240V single phase\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLoad: approx. 2.8 kW (≈ 12 amps)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConnected through the sauna’s control panel\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMust be RCD-protected\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMust be installed following the manufacturer's wiring diagram\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour electrician may place this on a separate circuit or combine it with lighting\/control, depending on the assessment of total load and safety requirements.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Required Electrical Setup (UK)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician is responsible for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsuring compliance with BS 7671 (UK Wiring Regulations)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstalling a dedicated 230\/240V single-phase supply for the Harvia heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProviding a correctly rated supply for the infrared system\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstalling the correct:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMCB rating\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRCD protection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsolator switch (2-pole, outside the cabin)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUsing the appropriate heat-resistant cabling\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsuring proper earthing and bonding\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect placement of all wiring away from heat sources\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Control Panel Positioning \u0026amp; Cable Routing\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMust be installed in a dry, ventilated area\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll cables must be routed so they do not contact heated surfaces.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure safe access to the isolator and consumer unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDo not use temporary power or plug-top testing; all testing is done via hard-wired circuits.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Final Electrical Checks\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore the sauna is powered on, your electrician must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTest all circuits (load, continuity, insulation resistance)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eVerify the correct operation of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHarvia 4.5 kW heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInfrared emitters\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSafety sensors\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eControl system\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure RCDs and MCBs trip correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide certification for the completed installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your sauna is prepared for dispatch from our UK warehouse, we will schedule a kerbside pallet delivery to your address.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will receive:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA confirmed delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn estimated arrival window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAny access requirements for pallet unloading\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Access Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure smooth delivery, please make sure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDriveways or kerbside areas are accessible for a pallet truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccess routes are clear of obstacles.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePathways are wide enough to allow the pallet to be moved safely.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe may request photos or a short video of your access route to confirm suitability for the delivery vehicle and equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKerbside unloading is included at no extra charge.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur delivery team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnload the pallet (via pump truck, where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlace the components at the kerbside or the nearest accessible point.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Inspection on Delivery\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImmediately after unloading:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all components for damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm all parts are present.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis ensures your warranty and delivery protections remain valid.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Preparing the Foundation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation begins, please ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe base is level, stable, and capable of supporting the sauna and its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe area is fully cleared and ready for assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Electrical Requirements (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility and must be carried out by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompliant power supply and isolator\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull adherence to UK electrical regulations (e.g., BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview of the sauna’s electrical manual before installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompletion of all electrical work before the sauna is powered on\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFailure to use a qualified electrician may void your warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur carpenter team can assemble your sauna in one day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation quotes are available on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, follow the detailed assembly manual.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare adequate tools and manpower.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAllow 1–2 days for assembly, depending on experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Final Installation Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure the structure is level.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm all glazing, doors, and ventilation are aligned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHave your electrician complete the final wiring and safety testing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter electrical certification, your sauna is ready for use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll the components of Holl’s saunas are guaranteed for 2 years. The warranty comes into force on the date of dispatch (corresponding to the date the invoice is issued).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty does not apply in the following cases:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from installation, usage or repair that is not in compliance with the safety instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from conditions that are unsuitable for the equipment's originally intended purpose.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage arising from negligence, accident or force majeure (thunderstorm or bad weather).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from the use of non-authorised accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty does not cover the costs associated with returning the cabin or any of its components to our workshops.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnder the warranty, if an item is deemed defective by our technicians, it will be exchanged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInformation and explanations required for their installation will be provided by one of our technicians.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCosts linked to the use of subcontract labour provided by a third party cannot be covered by Holl’s.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Hybrid-Combi-Manual.pdf\"\u003eHolls Hybrid Combi Installation Manual\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":55794972918092,"sku":"POOL-HYB-4","price":4999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/130.png?v=1775472760"},{"product_id":"holls-canopee-2-person-indoor-infrared-sauna","title":"Holl's Canopée 2 Person Indoor Infrared Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\" data-end=\"207\" data-start=\"168\"\u003eCanopée 2-Person Infrared Sauna\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\" data-end=\"316\" data-start=\"208\"\u003e\u003cstrong data-end=\"316\" data-start=\"212\"\u003eA Luxury Full-Spectrum Wellness Sanctuary—Precision Infrared Heating in a Stunning Two-Person Design\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-end=\"708\" data-start=\"318\"\u003eExperience a new level of home wellness with the Canopée 2-Person Infrared Sauna, a beautifully engineered cabin that brings spa-grade infrared therapy directly into your living space. Designed with premium craftsmanship, advanced full-spectrum heating technology, and a sleek glass-front aesthetic, this sauna delivers a deeply therapeutic experience in a compact and elegant footprint.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-end=\"856\" data-start=\"710\"\u003ePerfect for couples, wellness enthusiasts, and modern homes, the Canopée combines powerful performance with outstanding comfort and visual impact.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"913\" data-start=\"863\"\u003eAdvanced Triple-Technology Infrared Heating\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1049\" data-start=\"915\"\u003eThe Canopée features an exceptional heating system that blends three infrared technologies for complete, balanced, full-body coverage:\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1102\" data-start=\"1051\"\u003eFull-Spectrum Quartz \u0026amp; Magnesium Emitters\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1166\" data-start=\"1103\"\u003e\u003cstrong\u003eDeliver deep-penetrating IR-A and IR-B wavelengths ideal for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-end=\"1254\" data-start=\"1167\"\u003e\n\u003cli data-end=\"1188\" data-start=\"1167\"\u003eMuscle relaxation\u003c\/li\u003e\n\u003cli data-end=\"1216\" data-start=\"1189\"\u003eCirculation enhancement\u003c\/li\u003e\n\u003cli data-end=\"1234\" data-start=\"1217\"\u003eJoint comfort\u003c\/li\u003e\n\u003cli data-end=\"1254\" data-start=\"1235\"\u003eFaster recovery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1288\" data-start=\"1256\"\u003eCarbon Infrared Panels\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1332\" data-start=\"1289\"\u003e\u003cstrong\u003eProduce gentle, enveloping IR-C heat for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-end=\"1404\" data-start=\"1333\"\u003e\n\u003cli data-end=\"1351\" data-start=\"1333\"\u003eAmbient warmth\u003c\/li\u003e\n\u003cli data-end=\"1369\" data-start=\"1352\"\u003eStress relief\u003c\/li\u003e\n\u003cli data-end=\"1404\" data-start=\"1370\"\u003eLonger, more relaxing sessions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1438\" data-start=\"1406\"\u003eFloor Infrared Emitter\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1527\" data-start=\"1439\"\u003eCompletes the 360° heat experience by warming the lower body and eliminating cold spots. This triple-technology design creates a smooth, even heat that feels natural, restorative and deeply soothing.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1693\" data-start=\"1646\"\u003ePremium Cabin Design \u0026amp; Modern Aesthetics\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1782\" data-start=\"1695\"\u003e\u003cstrong\u003eCrafted from high-quality spruce with a clean, contemporary finish, the Canopée offers:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-end=\"2022\" data-start=\"1784\"\u003e\n\u003cli data-end=\"1824\" data-start=\"1784\"\u003eA spacious two-person seating layout\u003c\/li\u003e\n\u003cli data-end=\"1855\" data-start=\"1825\"\u003eSoft LED interior lighting\u003c\/li\u003e\n\u003cli data-end=\"1903\" data-start=\"1856\"\u003e7-colour chromotherapy for mood enhancement\u003c\/li\u003e\n\u003cli data-end=\"1963\" data-start=\"1904\"\u003eLarge glass frontage for an open, luxury spa atmosphere\u003c\/li\u003e\n\u003cli data-end=\"2022\" data-start=\"1964\"\u003eErgonomic backrests for comfort during longer sessions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-end=\"2128\" data-start=\"2024\"\u003eEvery element is designed to elevate relaxation while blending seamlessly into modern home environments.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"2177\" data-start=\"2135\"\u003eSmart Controls \u0026amp; Immersive Features\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"2234\" data-start=\"2179\"\u003eEnhance your session with intuitive features, including:\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-end=\"2410\" data-start=\"2236\"\u003e\n\u003cli data-end=\"2261\" data-start=\"2236\"\u003eDigital control panel\u003c\/li\u003e\n\u003cli data-end=\"2307\" data-start=\"2262\"\u003eAdjustable temperature and session timing\u003c\/li\u003e\n\u003cli data-end=\"2349\" data-start=\"2308\"\u003eIntegrated Bluetooth\/MP3 audio system\u003c\/li\u003e\n\u003cli data-end=\"2410\" data-start=\"2350\"\u003eBuilt-in air purification for cleaner, fresher cabin air\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-end=\"2486\" data-start=\"2412\"\u003eThis is infrared therapy made effortless, enjoyable, and ultra-comfortable.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"2530\" data-start=\"2493\"\u003eWellness Benefits You Can Feel\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"2579\" data-start=\"2532\"\u003e\u003cstrong\u003eThe Canopée 2-Person Infrared Sauna supports:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-end=\"2733\" data-start=\"2580\"\u003e\n\u003cli data-end=\"2604\" data-start=\"2580\"\u003eImproved circulation\u003c\/li\u003e\n\u003cli data-end=\"2624\" data-start=\"2605\"\u003eMuscle recovery\u003c\/li\u003e\n\u003cli data-end=\"2645\" data-start=\"2625\"\u003eStress reduction\u003c\/li\u003e\n\u003cli data-end=\"2670\" data-start=\"2646\"\u003eEnhanced flexibility\u003c\/li\u003e\n\u003cli data-end=\"2707\" data-start=\"2671\"\u003eDeep relaxation and better sleep\u003c\/li\u003e\n\u003cli data-end=\"2733\" data-start=\"2708\"\u003eGentle detoxification\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-end=\"2844\" data-start=\"2735\"\u003eInfrared technology allows powerful results at comfortable temperatures, making daily use easy and enjoyable.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLocation:\u003c\/strong\u003e Indoor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 2 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 140 x 125 x 190 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDual Healthy Emitters: \u003c\/strong\u003ex 2\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCarbon Panels: \u003c\/strong\u003ex 5\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eAmbient Floor Emitters:\u003c\/strong\u003e x 1\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal Power: \u003c\/strong\u003e2150w\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStructure and Wood: \u003c\/strong\u003eCanadian Spruce\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. \u003c\/span\u003e\u003cspan\u003eThis guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eImportant: \u003c\/strong\u003eFailure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \/ Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eEligibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReporting Issues\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eProcedure\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eContact customer support with photographs or video evidence:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eRefund Conditions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRefunds or replacements are\u003cmeta charset=\"utf-8\"\u003e\n\u003cb id=\"docs-internal-guid-4ec72194-7fff-29e9-588c-87e6f98447f0\"\u003e \u003c\/b\u003eavailable only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFinal Note on Electrical Responsibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Canopée 2-Person Infrared Sauna features a highly advanced infrared heating system designed to deliver deep-tissue warmth, balanced heat distribution, and exceptional overall comfort. Its multi-emitter setup ensures a complete, full-body infrared experience suitable for daily wellness, recovery, and relaxation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eTriple-Technology Infrared Heating System\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Quartz \u0026amp; Magnesium Full-Spectrum Emitters\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePowerful full-spectrum emitters provide IR-A and IR-B wavelengths that penetrate deeply into muscles and joints.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThese are ideal for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMuscle relaxation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCirculation enhancement\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTension release\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFaster post-exercise recovery\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTheir targeted heat delivers therapeutic benefits even at lower cabin temperatures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Carbon Infrared Panels\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCarbon panels produce broader, softer infrared waves (IR-C), creating a comfortable ambient warmth throughout the cabin.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThey ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEven heat distribution\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGentle, relaxing sessions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eComfort from the moment you enter the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Floor Infrared Emitter\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA dedicated floor emitter provides subtle heat that rises from below, helping to maintain full-body warmth and eliminate cold spots.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eEfficient, Balanced Heat Delivery:\u003c\/strong\u003e The heater configuration is positioned strategically behind the backrest, beside the seats, and underfoot to ensure the entire body receives consistent infrared exposure. This design avoids uneven heating and provides a smooth, immersive thermal experience for two users.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003ePremium Cabin Performance: \u003c\/strong\u003eThe Canopée’s high-quality spruce construction provides excellent insulation and efficient temperature retention, enabling the heater system to operate at its best without energy waste. The natural wood also enhances heat distribution and comfort.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSafety \u0026amp; Maintenance:\u003c\/strong\u003e Keep all infrared panels unobstructed—never place towels directly over emitters. Wipe panels occasionally to maintain performance. Ensure proper ventilation before and after sessions. Electrical installation must be completed by a qualified electrician, following the manufacturer's guidelines.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical installations are the customer’s responsibility and must be carried out by a qualified, certified electrician. Every property is different, so electrical requirements may vary depending on the layout, cable run length, and your home’s existing supply.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003ePower Supply Requirements\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe Canopée 2-Person Sauna operates on a 230–240V single-phase supply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTotal power draw is approximately 2,150W.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA dedicated electrical line is recommended, typically using 2.5mm² cabling, though your electrician must confirm the correct size based on your property.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna must be hard-wired—it is not plug-and-play.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn RCD-protected circuit and appropriately rated breaker must be installed.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant Notes\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe control panel, infrared emitters, and lighting all require safe, compliant wiring.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCables should be routed away from heat sources at all times to prevent damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe electrician must follow all UK wiring regulations (BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your sauna is prepared for dispatch from our UK warehouse, we will schedule a kerbside pallet delivery to your address.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will receive:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA confirmed delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn estimated arrival window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAny access requirements for pallet unloading\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Access Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure smooth delivery, please make sure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDriveways or kerbside areas are accessible for a pallet truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccess routes are clear of obstacles.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePathways are wide enough to allow the pallet to be moved safely.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe may request photos or a short video of your access route to confirm suitability for the delivery vehicle and equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKerbside unloading is included at no extra charge.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur delivery team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnload the pallet (via pump truck, where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlace the components at the kerbside or the nearest accessible point.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Inspection on Delivery\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImmediately after unloading:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all components for damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm all parts are present.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis ensures your warranty and delivery protections remain valid.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Preparing the Foundation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation begins, please ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe base is level, stable, and capable of supporting the sauna and its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe area is fully cleared and ready for assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Electrical Requirements (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility and must be carried out by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompliant power supply and isolator\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull adherence to UK electrical regulations (e.g., BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview of the sauna’s electrical manual before installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompletion of all electrical work before the sauna is powered on\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFailure to use a qualified electrician may void your warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur carpenter team can assemble your sauna in one day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation quotes are available on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, follow the detailed assembly manual.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare adequate tools and manpower.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAllow 1–2 days for assembly, depending on experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Final Installation Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure the structure is level.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm all glazing, doors, and ventilation are aligned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHave your electrician complete the final wiring and safety testing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter electrical certification, your sauna is ready for use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll the components of Holl’s saunas are guaranteed for 2 years. The warranty comes into force on the date of dispatch (corresponding to the date the invoice is issued).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty does not apply in the following cases:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from installation, usage or repair that is not in compliance with the safety instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from conditions that are unsuitable for the equipment's originally intended purpose.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage arising from negligence, accident or force majeure (thunderstorm or bad weather).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from the use of non-authorised accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty does not cover the costs associated with returning the cabin or any of its components to our workshops.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnder the warranty, if an item is deemed defective by our technicians, it will be exchanged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInformation and explanations required for their installation will be provided by one of our technicians.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCosts linked to the use of subcontract labour provided by a third party cannot be covered by Holl’s.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-526e7b68-7fff-d05d-3684-2333a6bc1456\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Canopee-Range-Manual.pdf\"\u003e\u003c\/a\u003e\u003c\/b\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Canopee-Range-Manual.pdf\"\u003eHolls-Canopee-Range-Manual\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":55794972950860,"sku":"POOL-CAN-2","price":4299.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/BR_-_Product_Images_b7420c1d-7189-4828-9ff2-a236a1227db5.png?v=1775473168"},{"product_id":"holls-purewave-3-person-indoor-infrared-sauna","title":"Holl's Purewave 3 Person Indoor Infrared Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\" data-end=\"298\" data-start=\"244\"\u003ePureWave 3-Person Full-Spectrum Infrared Sauna\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\" data-end=\"408\" data-start=\"299\"\u003eA Luxury Wellness Retreat for Three — Deep-Penetrating Full-Spectrum Heat in a Stunning Premium Cabin\u003c\/p\u003e\n\u003cp data-end=\"833\" data-start=\"410\" style=\"text-align: left;\"\u003eTransform your home into a professional wellness space with the PureWave 3-Person Infrared Sauna, a beautifully designed, full-spectrum infrared cabin engineered for powerful therapeutic performance and outstanding comfort. Combining advanced quartz and magnesium emitters with premium craftsmanship, this spacious three-person sauna delivers a deeply rejuvenating, spa-grade experience right in the heart of your home.\u003c\/p\u003e\n\u003cp data-end=\"1074\" data-start=\"835\" style=\"text-align: left;\"\u003eIdeal for families, couples, and anyone committed to daily wellness, the PureWave brings together modern design, intelligent heating technology, and exceptional build quality—creating one of the most impressive infrared saunas in its class.\u003c\/p\u003e\n\u003ch3 data-end=\"1129\" data-start=\"1081\" style=\"text-align: left;\"\u003eAdvanced Full-Spectrum Heating Technology\u003c\/h3\u003e\n\u003cp data-end=\"1297\" data-start=\"1131\" style=\"text-align: left;\"\u003eThe PureWave uses a sophisticated system of quartz and magnesium infrared emitters, delivering IR-A, IR-B, and IR-C wavelengths for multi-layered therapeutic heat.\u003c\/p\u003e\n\u003ch4 data-end=\"1322\" data-start=\"1299\" style=\"text-align: left;\"\u003eQuartz Emitters\u003c\/h4\u003e\n\u003cul data-end=\"1411\" data-start=\"1323\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"1339\" data-start=\"1323\"\u003eFast heat-up\u003c\/li\u003e\n\u003cli data-end=\"1365\" data-start=\"1340\"\u003eSurface-level comfort\u003c\/li\u003e\n\u003cli data-end=\"1411\" data-start=\"1366\"\u003eImmediate warmth when you enter the cabin\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 data-end=\"1439\" data-start=\"1413\" style=\"text-align: left;\"\u003eMagnesium Emitters\u003c\/h4\u003e\n\u003cul data-end=\"1535\" data-start=\"1440\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"1467\" data-start=\"1440\"\u003eDeep muscle penetration\u003c\/li\u003e\n\u003cli data-end=\"1492\" data-start=\"1468\"\u003eEnhanced circulation\u003c\/li\u003e\n\u003cli data-end=\"1535\" data-start=\"1493\"\u003eEffective tension release and recovery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 data-end=\"1570\" data-start=\"1537\" style=\"text-align: left;\"\u003e360° Surround Heat Layout\u003c\/h4\u003e\n\u003cp data-end=\"1633\" data-start=\"1571\" style=\"text-align: left;\"\u003e\u003cstrong\u003eEmitters positioned around the seating area and floor provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"1768\" data-start=\"1635\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"1671\" data-start=\"1635\"\u003eEven, balanced heat distribution\u003c\/li\u003e\n\u003cli data-end=\"1703\" data-start=\"1672\"\u003eFull-body infrared exposure\u003c\/li\u003e\n\u003cli data-end=\"1768\" data-start=\"1704\"\u003eA smooth, immersive thermal experience for up to three users\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"1896\" data-start=\"1770\" style=\"text-align: left;\"\u003eWith an approximate 2,600W heating output, the PureWave delivers rapid, consistent heat performance session after session.\u003c\/p\u003e\n\u003ch3 data-end=\"1947\" data-start=\"1903\" style=\"text-align: left;\"\u003ePremium Craftsmanship \u0026amp; Cabin Comfort\u003c\/h3\u003e\n\u003cp data-end=\"2044\" data-start=\"1949\" style=\"text-align: left;\"\u003e\u003cstrong\u003eBuilt from high-quality spruce with beautifully finished interior details, the PureWave offers:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"2287\" data-start=\"2046\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"2082\" data-start=\"2046\"\u003eComfortable three-person seating\u003c\/li\u003e\n\u003cli data-end=\"2137\" data-start=\"2083\"\u003eWide glass frontage for a bright, modern aesthetic\u003c\/li\u003e\n\u003cli data-end=\"2177\" data-start=\"2138\"\u003eLED mood lighting and chromotherapy\u003c\/li\u003e\n\u003cli data-end=\"2226\" data-start=\"2178\"\u003eBluetooth\/MP3 audio for an immersive session\u003c\/li\u003e\n\u003cli data-end=\"2287\" data-start=\"2227\"\u003eIoniser air purification for clean, refreshing cabin air\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"2400\" data-start=\"2289\" style=\"text-align: left;\"\u003eEvery component is selected to elevate the user experience while ensuring durability and long-term performance.\u003c\/p\u003e\n\u003ch3 data-end=\"2441\" data-start=\"2407\" style=\"text-align: left;\"\u003eDesigned for Daily Wellness\u003c\/h3\u003e\n\u003cp data-end=\"2480\" data-start=\"2443\" style=\"text-align: left;\"\u003e\u003cstrong\u003eThe PureWave 3-Person Sauna supports:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"2691\" data-start=\"2482\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"2508\" data-start=\"2482\"\u003eDeep muscle relaxation\u003c\/li\u003e\n\u003cli data-end=\"2536\" data-start=\"2509\"\u003eRecovery after exercise\u003c\/li\u003e\n\u003cli data-end=\"2576\" data-start=\"2537\"\u003eStress reduction and improved sleep\u003c\/li\u003e\n\u003cli data-end=\"2607\" data-start=\"2577\"\u003eJoint comfort and mobility\u003c\/li\u003e\n\u003cli data-end=\"2633\" data-start=\"2608\"\u003eGentle detoxification\u003c\/li\u003e\n\u003cli data-end=\"2691\" data-start=\"2634\"\u003eRegular wellness routines at comfortable temperatures\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"2817\" data-start=\"2693\" style=\"text-align: left;\"\u003eInfrared heat works directly on the body, allowing for highly effective sessions without needing extreme cabin temperatures.\u003c\/p\u003e\n\u003ch3 data-end=\"2863\" data-start=\"2824\" style=\"text-align: left;\"\u003eA Spa-Quality Experience at Home\u003c\/h3\u003e\n\u003cp data-end=\"3074\" data-start=\"2865\" style=\"text-align: left;\"\u003eWith its elegant design, powerful full-spectrum heaters, and spacious three-person layout, the PureWave Sauna brings professional-grade wellness into your home—perfect for shared sessions or personal retreats.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLocation: \u003c\/strong\u003eIndoor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 3 persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 130 x 110 x 190 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDual Healthy Emitters:\u003c\/strong\u003e x 6\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal Power: \u003c\/strong\u003e2600w\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eStructure and Wood:\u003c\/strong\u003e Canadian Spruce\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. \u003c\/span\u003e\u003cspan\u003eThis guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eImportant: \u003c\/strong\u003eFailure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \/ Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eEligibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReporting Issues\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eProcedure\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eContact customer support with photographs or video evidence:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eRefund Conditions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRefunds or replacements are\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-4ec72194-7fff-29e9-588c-87e6f98447f0\"\u003e \u003c\/b\u003eavailable only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFinal Note on Electrical Responsibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe PureWave 3-Person Infrared Sauna features a powerful full-spectrum infrared heating system engineered to deliver deep therapeutic warmth, balanced cabin heat, and exceptional daily wellness benefits.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eFull-Spectrum Infrared Heating System\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eQuartz \u0026amp; Magnesium Emitters\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis sauna uses advanced “Dual Healthy” full-spectrum emitters that combine:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eQuartz heaters for fast surface heat\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMagnesium heaters for deeper muscle penetration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTogether, they deliver IR-A, IR-B, and IR-C wavelengths to provide a comprehensive wellness experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSurround Heat Layout\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEmitters are placed around the seating area and floor to ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEven 360° heat distribution\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eNo cold spots\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComfort from head to toe\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWith approximately 2,600W of total heating power, the PureWave heats quickly and maintains a smooth, consistent temperature.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWellness Benefits\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDeep muscle relaxation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnhanced circulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStress relief and tension reduction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster recovery after exercise\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComfortable sessions at 40–60°C\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe infrared heat works directly on the body rather than heating the air, making it ideal for daily use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSafety \u0026amp; Maintenance\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep infrared panels unobstructed at all times.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWipe panels occasionally to remove dust.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure proper ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical installations must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA qualified, certified electrician must carry out all electrical work for this sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery property is different, so electrical requirements may vary depending on your home’s layout, cable run length, and existing electrical capacity.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePower Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSupply Voltage: \u003c\/strong\u003e230–240V (UK single-phase)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal Power Consumption:\u003c\/strong\u003e approx. 2,600W\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eConnection Type:\u003c\/strong\u003e Hard-wired connection only — this sauna is not plug-and-play.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eCircuit Requirements\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit is recommended.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRCD protection must be installed\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour electrician must select the correct MCB rating.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCable size must be chosen based on load and distance (often 2.5mm², but may differ depending on property layout)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour electrician will determine the exact specifications to ensure safe and compliant installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstaller Responsibilities\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eA qualified electrician must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConnect the sauna to a compliant 230–240V supply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstall appropriate RCD\/MCB protection.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all wiring meets BS 7671 UK Wiring Regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRoute cables safely, away from infrared emitters and heat sources\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eVerify proper grounding and bonding.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTest the system before first use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eImportant Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna requires a consistent power supply during operation, so a stable and dedicated power source is essential.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe location of your consumer unit, room layout, and cable routes will influence cable size and circuit setup.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDo not use extension leads, adapters, or plug sockets—hard-wiring is mandatory.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work must be certified upon completion.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your sauna is prepared for dispatch from our UK warehouse, we will schedule a kerbside pallet delivery to your address.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will receive:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA confirmed delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn estimated arrival window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements for pallet unloading\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Access Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure smooth delivery, please make sure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDriveways or kerbside areas are accessible for a pallet truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes are clear of obstacles.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePathways are wide enough to allow the pallet to be moved safely.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe may request photos or a short video of your access route to confirm suitability for the delivery vehicle and equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKerbside unloading is included at no extra charge.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur delivery team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnload the pallet (via pump truck, where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlace the components at the kerbside or the nearest accessible point.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Inspection on Delivery\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImmediately after unloading:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all components for damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm all parts are present.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures your warranty and delivery protections remain valid.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Preparing the Foundation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation begins, please ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe base is level, stable, and capable of supporting the sauna and its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe area is fully cleared and ready for assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Electrical Requirements (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility and must be carried out by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompliant power supply and isolator\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull adherence to UK electrical regulations (e.g., BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview of the sauna’s electrical manual before installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompletion of all electrical work before the sauna is powered on\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFailure to use a qualified electrician may void your warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur carpenter team can assemble your sauna in one day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation quotes are available on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, follow the detailed assembly manual.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare adequate tools and manpower.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAllow 1–2 days for assembly, depending on experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Final Installation Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure the structure is level.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm all glazing, doors, and ventilation are aligned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHave your electrician complete the final wiring and safety testing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter electrical certification, your sauna is ready for use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll the components of Holl’s saunas are guaranteed for 2 years. The warranty comes into force on the date of dispatch (corresponding to the date the invoice is issued).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty does not apply in the following cases:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMalfunction or damage arising from installation, usage or repair that is not in compliance with the safety instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMalfunction or damage arising from conditions that are unsuitable for the equipment's originally intended purpose.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage arising from negligence, accident or force majeure (thunderstorm or bad weather).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMalfunction or damage arising from the use of non-authorised accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover the costs associated with returning the cabin or any of its components to our workshops.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnder the warranty, if an item is deemed defective by our technicians, it will be exchanged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInformation and explanations required for their installation will be provided by one of our technicians.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCosts linked to the use of subcontract labour provided by a third party cannot be covered by Holl’s.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Purewave-Manual.pdf\"\u003e Holls Purewave Installation Manual\u003c\/a\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":55794972983628,"sku":"POOL-PUR-3","price":3499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/129.png?v=1775472731"},{"product_id":"holls-apollon-3-4-person-indoor-infrared-sauna","title":"Holl's Apollon 3 - 4 Person Indoor Infrared Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\" data-start=\"237\" data-end=\"292\"\u003eApollon 3–4 Person Full-Spectrum Infrared Sauna\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\" data-start=\"293\" data-end=\"396\"\u003e\u003cstrong\u003eA Spacious Luxury Wellness Cabin — Powerful Quartz Heating in a Stunning Canadian Spruce Design\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"398\" data-end=\"845\"\u003eElevate your home wellness routine with the Apollon 3–4 Person Full-Spectrum Infrared Sauna, a premium indoor sauna designed for families, couples, and dedicated health enthusiasts seeking spa-grade heat therapy in the comfort of their own home. With its beautifully constructed Canadian Spruce cabin, advanced quartz heating system, and generous multi-user layout, the Apollon delivers an exceptional relaxation and recovery experience every single day.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"847\" data-end=\"1063\"\u003ePerfect for shared sessions, deep muscle relief, and everyday revitalisation, this sauna blends craftsmanship, performance, and modern comfort to create one of the most impressive 3–4 person infrared models available.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-start=\"1070\" data-end=\"1118\"\u003ePowerful Full-Spectrum Heating Technology\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1120\" data-end=\"1265\"\u003eDesigned for effective, penetrating warmth, the Apollon features an advanced heater layout that surrounds the body in smooth, even infrared heat:\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1267\" data-end=\"1301\"\u003e\u003cstrong\u003e8 Quartz Infrared Emitters\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-start=\"1302\" data-end=\"1520\"\u003e\n\u003cli data-start=\"1302\" data-end=\"1345\"\u003eFast, intense IR-A and IR-B wavelengths\u003c\/li\u003e\n\u003cli data-start=\"1346\" data-end=\"1395\"\u003eDeep-tissue penetration for enhanced recovery\u003c\/li\u003e\n\u003cli data-start=\"1396\" data-end=\"1454\"\u003eRapid warm-up and consistent heat throughout the cabin\u003c\/li\u003e\n\u003cli data-start=\"1455\" data-end=\"1520\"\u003eIdeal for muscle relaxation, circulation, and stress reduction\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1522\" data-end=\"1552\"\u003e\u003cstrong\u003e1 Carbon Floor Emitter\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-start=\"1553\" data-end=\"1682\"\u003e\n\u003cli data-start=\"1553\" data-end=\"1580\"\u003eGentle IR-C wavelengths\u003c\/li\u003e\n\u003cli data-start=\"1581\" data-end=\"1620\"\u003eProvides balanced warmth from below\u003c\/li\u003e\n\u003cli data-start=\"1621\" data-end=\"1682\"\u003eEliminates cold spots for a full-body infrared experience\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1684\" data-end=\"1806\"\u003eTogether, these emitters create a complete 360° heating environment—powerful, comfortable, and ideal for 3–4 users simultaneously.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-start=\"1813\" data-end=\"1853\"\u003eCrafted from 100% Canadian Spruce\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1855\" data-end=\"1942\"\u003eThe Apollon’s structure is built entirely from 100% Canadian Spruce, known for its:\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-start=\"1944\" data-end=\"2086\"\u003e\n\u003cli data-start=\"1944\" data-end=\"1970\"\u003eExceptional durability\u003c\/li\u003e\n\u003cli data-start=\"1971\" data-end=\"2003\"\u003eExcellent thermal insulation\u003c\/li\u003e\n\u003cli data-start=\"2004\" data-end=\"2047\"\u003eNatural resistance to heat and moisture\u003c\/li\u003e\n\u003cli data-start=\"2048\" data-end=\"2086\"\u003eBeautiful knot-free premium finish\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-start=\"2088\" data-end=\"2178\"\u003eThe result is a sturdy, elegant cabin that enhances both performance and aesthetic appeal.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-start=\"2185\" data-end=\"2217\"\u003eSpacious 3–4 Person Cabin\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-start=\"2219\" data-end=\"2349\"\u003eWhether you're relaxing with family or enjoying a restorative session alone, the Apollon’s 150 × 150 × 190 cm interior offers:\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-start=\"2351\" data-end=\"2506\"\u003e\n\u003cli data-start=\"2351\" data-end=\"2389\"\u003eComfortable seating for 3–4 adults\u003c\/li\u003e\n\u003cli data-start=\"2390\" data-end=\"2439\"\u003eA bright, open feel thanks to its wide layout\u003c\/li\u003e\n\u003cli data-start=\"2440\" data-end=\"2506\"\u003ePlenty of room for stretching, leaning back or shared sessions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-start=\"2508\" data-end=\"2607\"\u003eDesigned for indoor settings, it fits perfectly in home gyms, wellness rooms, or relaxation spaces.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-start=\"2614\" data-end=\"2651\"\u003eWellness Benefits You Can Feel\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\"\u003eRegular infrared sauna use supports:\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-start=\"2691\" data-end=\"2875\"\u003e\n\u003cli data-start=\"2691\" data-end=\"2717\"\u003eDeep muscle relaxation\u003c\/li\u003e\n\u003cli data-start=\"2718\" data-end=\"2752\"\u003eFaster recovery after exercise\u003c\/li\u003e\n\u003cli data-start=\"2753\" data-end=\"2777\"\u003eImproved circulation\u003c\/li\u003e\n\u003cli data-start=\"2778\" data-end=\"2815\"\u003eStress reduction and better sleep\u003c\/li\u003e\n\u003cli data-start=\"2816\" data-end=\"2849\"\u003eJoint comfort and flexibility\u003c\/li\u003e\n\u003cli data-start=\"2850\" data-end=\"2875\"\u003eGentle detoxification\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-start=\"2877\" data-end=\"3021\"\u003eThe Apollon’s full-spectrum heat allows you to enjoy these benefits at comfortable temperatures, making daily sessions effortless and enjoyable.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLocation: \u003c\/strong\u003eIndoor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 3-4 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 150 x 150 x 190 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eQuartz Emitters:\u003c\/strong\u003e x 8\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCarbon Emitters:\u003c\/strong\u003e x 1\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eStructure and Wood: \u003c\/strong\u003e100% Canadian Spruce\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. \u003c\/span\u003e\u003cspan\u003eThis guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eImportant: \u003c\/strong\u003eFailure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \/ Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eEligibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReporting Issues\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eProcedure\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eContact customer support with photographs or video evidence:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eRefund Conditions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds or replacements are\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-4ec72194-7fff-29e9-588c-87e6f98447f0\"\u003e \u003c\/b\u003eavailable only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFinal Note on Electrical Responsibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Apollon 3–4 Person Infrared Sauna features a powerful full-spectrum infrared heating system designed for effective, even, and deeply therapeutic heat distribution across a spacious multi-user cabin.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eFull-Spectrum Infrared Heating System\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eQuartz Infrared Emitters\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe sauna includes eight high-performance quartz emitters that deliver IR-A and IR-B wavelengths.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThese provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFast heat-up times\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDeep muscular penetration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eImproved circulation and recovery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConsistent warmth around seating areas\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCarbon Floor Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eA dedicated carbon floor panel emits IR-C wavelengths to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWarm the lower body\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEliminate cold spots\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnhance full-body heat balance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis combination ensures a complete 360° infrared experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePerformance \u0026amp; User Benefits\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSmooth, even cabin heat is ideal for 3–4 users\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOperating temperatures are typically between 40 °C and 60°C\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnhanced relaxation, circulation, and muscle comfort\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSuitable for shared sessions, couples, families, and wellness routines\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSafety \u0026amp; Maintenance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep all emitters clear and unobstructed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOccasionally, wipe the heaters to remove dust.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure good ventilation before and after sessions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must complete the electrical installation\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSummary\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Apollon 3–4 Person Sauna utilises eight quartz emitters, along with a carbon floor heater, to deliver fast, penetrating, and balanced full-spectrum infrared warmth. Spacious, efficient, and designed for shared wellness, it provides a powerful heat therapy experience in an elegant multi-user cabin.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA qualified, certified electrician must complete all electrical installations. \u003c\/span\u003e\u003cspan\u003eEvery property is different, so cable sizing, circuit setup, and installation requirements may vary depending on your home’s layout and existing electrical system.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003ePower Requirements\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSupply Voltage: \u003c\/strong\u003e230–240V (UK single-phase)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eConnection Type: \u003c\/strong\u003eHard-wired — the sauna is not plug-and-play\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTypical Power Demand: \u003c\/strong\u003eapprox. 2,000–2,500W, depending on model variation\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eRecommended Installation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit for the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRCD protection for safety\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect MCB\/breaker rating chosen by your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAppropriate heat-resistant cable, often 2.5mm², depending on run length.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause every home is wired differently, your electrician will determine the exact cable size and breaker needed for safe and compliant installation.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstaller Responsibilities\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstall a compliant 230–240V single-phase supply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all work complies with BS 7671:2018 UK Wiring Regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRoute cables safely away from infrared emitters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure proper earthing and bonding.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTest the system before first use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide certification upon completion.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant Notes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDo not use extension leads, plug sockets, or adapters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll heater panels must remain unobstructed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical installation must be completed before the sauna is used.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect installation is essential to maintain the warranty and safety.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your sauna is prepared for dispatch from our UK warehouse, we will schedule a kerbside pallet delivery to your address.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will receive:\u003cstrong\u003e\u003c\/strong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA confirmed delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn estimated arrival window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements for pallet unloading\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Access Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure smooth delivery, please make sure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDriveways or kerbside areas are accessible for a pallet truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes are clear of obstacles.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePathways are wide enough to allow the pallet to be moved safely.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe may request photos or a short video of your access route to confirm suitability for the delivery vehicle and equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKerbside unloading is included at no extra charge.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur delivery team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnload the pallet (via pump truck, where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlace the components at the kerbside or the nearest accessible point.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Inspection on Delivery\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImmediately after unloading:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all components for damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm all parts are present.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures your warranty and delivery protections remain valid.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Preparing the Foundation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation begins, please ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe base is level, stable, and capable of supporting the sauna and its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe area is fully cleared and ready for assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Electrical Requirements (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility and must be carried out by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompliant power supply and isolator\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull adherence to UK electrical regulations (e.g., BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview of the sauna’s electrical manual before installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompletion of all electrical work before the sauna is powered on\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFailure to use a qualified electrician may void your warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur carpenter team can assemble your sauna in one day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation quotes are available on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, follow the detailed assembly manual.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare adequate tools and manpower.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAllow 1–2 days for assembly, depending on experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Final Installation Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure the structure is level.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm all glazing, doors, and ventilation are aligned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHave your electrician complete the final wiring and safety testing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter electrical certification, your sauna is ready for use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll the components of Holl’s saunas are guaranteed for 2 years. The warranty comes into force on the date of dispatch (corresponding to the date the invoice is issued).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty does not apply in the following cases:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMalfunction or damage arising from installation, usage or repair that is not in compliance with the safety instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMalfunction or damage arising from conditions that are unsuitable for the equipment's originally intended purpose.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage arising from negligence, accident or force majeure (thunderstorm or bad weather).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMalfunction or damage arising from the use of non-authorised accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover the costs associated with returning the cabin or any of its components to our workshops.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnder the warranty, if an item is deemed defective by our technicians, it will be exchanged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInformation and explanations required for their installation will be provided by one of our technicians.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCosts linked to the use of subcontract labour provided by a third party cannot be covered by Holl’s.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the original payment method.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/AES-Apollon-Infrared-Sauna-Manual.pdf?v=1774694210\"\u003e\u003cspan\u003eInstallation Manual \u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":55794973016396,"sku":"POOL-APO-4","price":2999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/132.png?v=1775472717"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/collections\/Frame_1000005340_344de98c-e224-48a6-ac23-49f5e85267b5.png?v=1772530221","url":"https:\/\/balancerecovery.co.uk\/collections\/saunas-holl.oembed","provider":"Balance Recovery","version":"1.0","type":"link"}