{"title":"Outdoor Saunas...","description":"\u003ch3\u003e\u003cstrong\u003eOutdoor Sauna Collection – Premium Wellness Under the Open Sky\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003eTransform your outdoor space into a personal wellness retreat with our Outdoor Sauna Collection. Designed for homes, gardens, and private wellness areas, these saunas deliver exceptional heat, soothing steam, and a luxurious relaxation experience.\u003c\/p\u003e\n\u003cp\u003eFrom compact models for intimate use to expansive designs for gatherings, each sauna combines thoughtful layouts, elegant finishes, and year-round durability, creating a private sanctuary for recovery, relaxation, and holistic wellbeing. Elevate your outdoor space with a premium sauna experience that blends style, comfort, and high-end wellness.\u003c\/p\u003e","products":[{"product_id":"genevas-zermatt-5-person-outdoor-sauna-with-changing-room","title":"Genevas Zermatt 5 Person Outdoor Sauna with Changing Room","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"246\" data-start=\"184\"\u003eGenevas Zermatt 5 Person Outdoor Sauna with Changing Room\u003c\/h2\u003e\n\u003cp data-end=\"553\" data-start=\"248\"\u003eExperience luxury, wellness, and craftsmanship combined in the Genevas Zermatt 5 Person Outdoor Sauna with Changing Room. Designed for discerning homeowners, this premium outdoor sauna blends Scandinavian elegance with high-performance materials to create a truly exceptional spa experience at home.\u003c\/p\u003e\n\u003ch3 data-end=\"591\" data-start=\"555\"\u003ePremium Design \u0026amp; Craftsmanship\u003c\/h3\u003e\n\u003cp data-end=\"961\" data-start=\"592\"\u003eBuilt with precision and care, the Zermatt Sauna features 60 mm thick Nordic Cross Laminated Timber (CLT) for superior insulation, durability, and sustainability. Its structure ensures long-lasting performance in all weather conditions, while the smooth thermal alder wood benches, treated with Osmo oil-wax, add a touch of natural warmth and luxury to every session.\u003c\/p\u003e\n\u003ch3 data-end=\"1005\" data-start=\"963\"\u003eSophisticated Scandinavian Aesthetic\u003c\/h3\u003e\n\u003cp data-end=\"1328\" data-start=\"1006\"\u003eThe design harmoniously combines modern lines and natural finishes with expansive Stopsol panoramic glass windows, allowing you to relax in privacy while enjoying beautiful outdoor views. A dedicated changing room enhances convenience and comfort, transforming your sauna ritual into a seamless and indulgent experience.\u003c\/p\u003e\n\u003ch3 data-end=\"2557\" data-start=\"2514\"\u003eThe Ultimate Outdoor Wellness Retreat\u003c\/h3\u003e\n\u003cp data-end=\"2901\" data-start=\"2558\"\u003ePerfect for gardens, terraces, and commercial use. The Genevas Zermatt Outdoor Sauna offers a complete wellness experience that enhances both lifestyle and property value. Combining thermal efficiency, aesthetic beauty, and ergonomic comfort, it provides the ideal space to unwind, detoxify, and rejuvenate—every day of the year.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eArea:\u003c\/strong\u003e\u003cspan\u003e 7.25 m² (2.2 x 3.2)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 2.4 m\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLounge:\u003c\/strong\u003e 3.25 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSauna Room: \u003c\/strong\u003e4.0 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 2000 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eGenevas Zermatt 5 Person Outdoor Sauna with Changing Room\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePersonalised Zoom Consultation Before You Order:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAt Balance Recovery, we believe that investing in wellness equipment is a significant and personal decision, especially when done with our Luxury Sauna Range, one that should be made with complete clarity and confidence.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBefore finalising your order, we offer every customer a one-to-one Zoom consultation with our Sales Director and the Genevas CEO.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cmeta charset=\"utf-8\"\u003eThis consultation is designed to provide a tailored, transparent experience where we can walk you through the product details, answer any questions, and ensure everything aligns with your expectations, space, and usage goals.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to Expect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e A clear explanation of the product’s features, materials, and functionality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuidance on delivery, installation, site preparation, and maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAnswers to any technical, logistical, or electrical queries.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe opportunity to discuss customisations or specific use cases.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHonest advice to help you choose the right solution for your needs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Model selection, customisation \u0026amp; order placement\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelect the Zermatt model, sized for up to five people, which includes an integrated changing room.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview all customisation options carefully (finishes, heater type, glazing, layout, final dimensions). Because the unit is made‑to‑order, you must confirm and lock in specifications before fabrication begins.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce you place your order and payment is processed, you will receive an order confirmation stating your model, finishes, specifications, and order reference.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e After fabrication begins, you will not be able to cancel due to a change of mind or obtain a refund unless a proven manufacturing fault is identified. The bespoke nature of the product prevents a refund once it has been built. Your rights remain the same regarding manufacturing defects.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Manufacture \u0026amp; quality check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is handcrafted from premium materials, including cross-laminated timber (CLT) walls, roof, and floor panels (approximately 60 mm thick), for strength, insulation, and durability.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003ePanoramic glazing, high-performance heating (with a choice of wood-burning or electric sauna heater), and a dedicated changing room are built into the unit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003cspan\u003eBefore shipment, the entire cabin is inspected in the factory to ensure structural integrity, consistent finishing, glazing fit, panel alignment, correct benching, and that electrical or heating systems are factory-installed and tested.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb id=\"docs-internal-guid-3c1f859e-7fff-7595-d62e-b047f9612aad\"\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery organisation \u0026amp; unloading logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eThe finished sauna is delivered fully assembled or flat-packed (depending on access to your property; we always recommend flat-pack). Because it’s bulky and heavy (often weighing over 1 ton for this model), unloading and placement are not included in the base price and are an additional cost to be discussed and quoted separately.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must arrange:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access from the delivery vehicle to the final site (sufficient gate width, clear path, no overhead obstructions).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eSuitable ground or base ready for location (see next section).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eWe will organise handling equipment or personnel if needed: a forklift, HIAB (truck‑mounted crane), or a standard crane, depending on site obstacles or proximity to the road. This is done for an additional cost\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eA staging area to temporarily place the unit if immediate final positioning is not possible (weather protection, safe terrain).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInspect the delivery vehicle and module(s) for exterior damage before unloading. Notate any dents, damage, or water ingress on the delivery paperwork.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will supervise the unloading and movement of materials onto the base. Ensuring a safe method—no dragging over uneven ground, no tilting or abrupt handling. Use lifting equipment if required.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMove the unit into the final position. Secure it according to the base instructions (anchor points, if required).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the site requires a special lift (over roofs, fences, or upper terraces), you will need to book the crane or telehandler in advance—additional costs and logistics apply.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. On‑site base \u0026amp; preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe site must meet the following preconditions before the cabin is positioned:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level, firm, and dry base capable of supporting the full weight of the unit and occupants. Often, a reinforced concrete slab or pavers are over a compacted substrate. The base must be flat within a few millimetres to prevent stress on panels\/glass. The base must be capable of handling 1 ton of the sauna weight plus occupants, approximately 1.75 tons \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eThe base frame should ideally be positioned above ground level to avoid exposure to ground moisture. Use a water‑resistant strip (e.g., bitumen or membrane) between the frame and ground to prevent direct wood‑to‑soil contact.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eEnsure adequate clearance and ventilation around the cabin: maintain space for maintenance access, heat dissipation, and safe user entry\/exit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003ePrepare a dedicated electrical supply: For outdoor saunas, a qualified electrician must install a circuit appropriate for the heater type (voltage, current, protection devices). Ensure the supply enters the cabin in accordance with the manufacturer's instructions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eFor wood-burning heater options, prepare the chimney route, ensure clearance from combustibles, and verify external venting and local authority compliance if required.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eCheck local planning or building regulations for outdoor structures (especially if near boundaries or in conservation areas).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eIf you do not prepare the base and services as required, installation may be delayed, extra costs may apply, or the warranty may be voided.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation, connection \u0026amp; commissioning\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAfter the unit is in place:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA professional installer (electrician\/plumber\/heater specialist with sauna wiring experience) connects the heater system, electrical controls, lighting, ventilation, and any external finishes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eFor wood-burning, install and test the stove, chimney, heat shielding, and flue termination to ensure compliance with fire safety regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eFor an electric heater, connect the control panel and wiring, and then check the RCD\/fuse. Ensure correct ventilation and air supply.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCommission the sauna:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHeat the cabin from empty to full operational temperature to test insulation, heater performance, thermostat, control systems, bench comfort, and glass integrity.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eCheck glazing and seals for steam or heat leaks.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTest the changing room space: seating, lighting, ventilation, and door movement.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm drainage\/ventilation path if provided (for sweat\/steam exit, moisture control).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOnce all tests are completed and satisfactory, you may start regular use.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Warranty \u0026amp; after‑care\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eThe product comes with a manufacturer’s warranty covering defects in materials, craft, structural panelling, plumbing\/heating assemblies, and factory‑installed systems (typically 2 years for this model).\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e Warranty does not cover: damage from incorrect installation, misuse, environmental damage (storms, snow overload), normal wear and tear (wood expansion, discolouration), or unauthorised modification of the structure or systems.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must maintain:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eRecord of professional installation (electrical certificates, base preparation photographs).\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eProof of purchase and delivery documentation.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eAdhere to the maintenance schedule: clean benches and interiors regularly, inspect glass seals, check ventilation openings, ensure heater stones or the unit are serviced as recommended, and monitor for condensation or moisture ingress.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you discover a defect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport within the warranty period with description and photographs.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe manufacturer or authorised agents may handle repairs or replacements; labour and travel charges may apply after the first year.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Returns \u0026amp; made‑to‑order policy\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eBecause this sauna is made‑to‑order, once fabrication begins, you cannot cancel the order or obtain a refund simply because you changed your mind.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eReturns are generally only accepted if the product is faulty or not built to the agreed specification.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eTo avoid issues, review all specifications, site readiness, base dimensions, and access conditions before placing your order.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny return accepted may be subject to transit costs, repackaging charges, or condition checks.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoyment \u0026amp; ongoing maintenance\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOnce fully installed, you will have a luxury outdoor wellness cabin that accommodates up to five people, complete with a dedicated changing room. Enjoy full sauna sessions, relaxation, and social wellness in high‑quality panoramic timber construction.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUse the cabin as designed: preheat, enter the sauna room, change in the adjoining room, exit safely, cool down, and repeat the cycle as desired.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eMaintenance tips:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter each use, open the door and ventilation to allow moisture to escape and dry out the interior.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWipe benches dry and ensure that glass and timber are kept clean; treat timber as recommended (apply suitable oil\/wax where needed).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck ventilation and any external flue (if wood‑burning) regularly, and clear debris.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInspect the external roof, base frame, and flashing annually for weather damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter heavy snow or high winds, inspect the structure for any movement or stress, and secure it around the base if necessary.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis cabin is a long‑term investment: with proper care and use, it can deliver many years of premium wellness experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cmeta charset=\"utf-8\"\u003eThe Genevas Zermatt 5 Person Outdoor Sauna can be equipped with either an advanced electric or wood-burning HUUM heater—both designed for outstanding performance, safety, and longevity.\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Mini 11 kW Electric Sauna Heater with UKU Local Control\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cmeta charset=\"utf-8\"\u003eA premium electric sauna heater built for rooms of 10–16 m³, holding 150 kg of stones for deep, even heat and soft steam. The UKU Local Control system enables precise temperature and timer settings, delayed start, and safety lock functions, all without requiring Wi-Fi dependency.\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eInstallation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequires a dedicated 230V or 400V supply. Electrical connection must be completed by a qualified NICEIC-registered electrician in compliance with BS 7671 Wiring Regulations and Part P Building Regulations.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Wood 13 Wood-Burning Stove\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA traditional wood-fired sauna heater designed for rooms of 6–13 m³, capable of holding 90 kg of stones to produce naturally soft, radiant heat. Crafted from durable stainless steel, it offers an authentic sauna experience with optional front-loading.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Summary:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePower Output:\u003c\/strong\u003e\u003cspan\u003e 11 kW\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eVoltage:\u003c\/strong\u003e\u003cspan\u003e 230 V or 400 V (depending on setup)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eStone Capacity:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e150 kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e\u003cspan\u003e 750 mm (H) × 460 mm (D)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e*UK Compliance:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA qualified NICEIC electrician must complete the installation in accordance with BS 7671 wiring regulations. Proper ventilation, circuit protection, and complete stone loading are essential for safe and efficient operation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Wood 13 Wood-Burning Sauna Stove\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA traditional wood-fired heater offering a rich, authentic sauna experience. Designed for sauna rooms of 6–13 m³, it holds 90 kg of stones for smooth, consistent heat. Crafted from durable stainless steel with an optional firebox extension for through-wall loading.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eTechnical Summary\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHeat Output:\u003c\/strong\u003e\u003cspan\u003e ~13 kW\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eStone Capacity:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e90 kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFlue Diameter: \u003c\/strong\u003e\u003cspan\u003e115 mm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFuel:\u003c\/strong\u003e\u003cspan\u003e Dry hardwood logs\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e*UK Compliance:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMust be installed by a HETAS-registered installer in line with Building Regulations Part J. Requires a certified flue system, non-combustible hearth, and correct safety clearances.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBoth HUUM heaters deliver exceptional performance and timeless design. Whether you prefer the ease of electric heat or the natural warmth of wood-fired tradition, each system meets complete UK safety and installation standards.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer's responsibility. The Genevas Zermatt 5 Person Outdoor Sauna with Changing Room is available with two heating options — the HUUM HIVE Mini 11 kW Electric Sauna Heater or the HUUM HIVE Wood 13 Wood-Burning Stove. Each option has different installation and power requirements that the customer must arrange.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eElectric Sauna Heater (HUUM HIVE Mini 11 kW)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis model requires a dedicated electrical supply capable of supporting 11 kW of power. It can be configured for either single-phase 230V or three-phase 400V installations, depending on site conditions. The supply must include:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrectly rated MCB and RCD protection.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the appropriate cable size based on the heater load and the distance from the consumer unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation of the UKU Local Control unit, lighting circuits, and any additional electrical components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work must be completed by a qualified NICEIC-registered electrician, following BS 7671 (IET Wiring Regulations) and Part P of the UK Building Regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eWood-Burning Sauna Heater (HUUM HIVE Wood 13)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhile this heater operates independently of electricity for heat generation, it still requires a small electrical connection for optional accessories such as interior LED lighting or ventilation systems. A qualified electrician must also carry out these minor electrical works to meet UK safety standards.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe central wood-burning heater installation must be performed by a HETAS-registered installer, in compliance with UK Building Regulations Part J for solid-fuel appliances, using a suitable flue system, a non-combustible base, and ensuring proper airflow clearance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Customer Responsibility:\u003c\/strong\u003e\u003cspan\u003e All electrical and flue installations are the sole responsibility of the customer. Balance Recovery supplies the sauna and heating equipment only; qualified professionals must complete connection, wiring, and certification before use.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Logistics \u0026amp; Unloading Procedures\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnits are delivered either fully assembled or in large modules, depending on site access limitations and unit dimensions. Given the substantial size and weight of the structure (typically exceeding 3 tons), unloading and final placement are not included in the standard purchase price. The client is responsible for any costs associated with specialised lifting equipment or supplementary labour. \u003c\/span\u003e\u003cspan\u003e(\u003cstrong\u003eNote:\u003c\/strong\u003e Our team can facilitate these arrangements for an additional fee upon request.)\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003ePre-Delivery Client Responsibilities\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePrior to the scheduled delivery date, the client must verify and prepare the following:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eVehicular Access:\u003c\/strong\u003e\u003cspan\u003e Ensure clear access to the delivery point, including adequate road conditions, sufficient gate width, adequate turning space, and no overhead obstructions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStaging Area:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePrepare a designated staging area or establish a clear, unobstructed path from the delivery vehicle to the final installation site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUnloading Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eArrange the necessary equipment and workforce for safe unloading (e.g., forklift, HIAB truck crane, or mobile crane) based on the distance from the road, changes in terrain elevation, and physical obstacles.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWeather Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eProvide temporary weather protection for the modules if immediate installation is delayed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCrane Requirements:\u003c\/strong\u003e\u003cspan\u003e If site conditions necessitate a crane (e.g., navigating slopes, lifting over fences, or accessing confined spaces), the client must independently schedule it and assume all associated costs and liabilities.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Day Protocol\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUnloading \u0026amp; Inspection:\u003c\/strong\u003e\u003cspan\u003e The delivery team will safely unload the modules onto the prepared base or staging area. The client must conduct a visual inspection for structural damage, dents, or water exposure before the unit is moved from the truck. Any issues must be documented immediately on the delivery receipt.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSite Transport:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eUpon arrival, the designated installation team will transition the unit to its final location utilising appropriate equipment. (Warning: Rough handling or improper tilting of large modules may result in structural panel damage and will void the manufacturer’s warranty\u003c\/span\u003e\u003cspan\u003e.)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePositioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe installation team will position, secure, and level the unit in strict accordance with the manufacturer's guidelines, including any necessary anchoring and underside protection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSite Preparation \u0026amp; Foundation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe longevity and structural integrity of the unit rely heavily on a properly prepared foundation. The base must adhere to the following specifications:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStructural Integrity\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLevel and Flat:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe surface must be level to within a few millimetres to prevent uneven stress on structural panels, glazing, and door frames.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLoad-Bearing Capacity:\u003c\/strong\u003e\u003cspan\u003e The base must be firm, dry, and capable of supporting the combined weight of the structure (approx. 3 tons) plus the maximum occupant usage load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMoisture Protection:\u003c\/strong\u003e\u003cspan\u003e The foundation must be elevated above ground level or feature a damp-proof membrane\/bitumen strip to prevent moisture ingress into the base timber.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eClearance \u0026amp; Environment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOperational Clearance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eMaintain a clear perimeter around the unit to ensure proper ventilation, maintenance access, safe door swing, and external clearances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eEnvironmental Factors:\u003c\/strong\u003e\u003cspan\u003e Final positioning must account for local environmental variables, including prevailing wind exposure, roof snow load capacity, roof drainage trajectories, and surrounding landscaping.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eUtility Preparations\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlumbing (Shower Room Units):\u003c\/strong\u003e\u003cspan\u003e Adequate drainage or a floor water exit must be established prior to installation. An external water supply must be accessible and prepared for shower connections.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Supply:\u003c\/strong\u003e\u003cspan\u003e A dedicated electrical circuit must be installed by a certified electrician. This includes appropriate voltage\/current ratings for the heater (electric or wood-burning control systems), RCD\/fuse protection, correct cable sizing, and full compliance with local electrical regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFlue Routing (Wood-Burning Units):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe designated route for the chimney\/flue must be prepared in advance, strictly adhering to required clearances from combustible materials, external venting protocols, and local fire authority regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation, Connection \u0026amp; Commissioning\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll final connections and system testing must be executed by a qualified installation professional. The commissioning process includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSystem Connections \u0026amp; Fit-Out\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHeater Systems:\u003c\/strong\u003e\u003cspan\u003e Complete installation and connection of the heater (electric or wood-burning), including electrical wiring, control panels, thermostats, ventilation air supply, and chimney\/flue integration where applicable.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlumbing:\u003c\/strong\u003e\u003cspan\u003e Finalise shower room plumbing, including hot\/cold water supply integration, shower tray installation, drainage connection, joint sealing, and shower fitting assembly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInterior Fit-Out:\u003c\/strong\u003e\u003cspan\u003e Install and secure lounge and sauna room benches, lighting fixtures (including dimmable LED systems), glass doors, and ventilation registers; verify all structural insulation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStructural Securing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePerform final levelling and securing of the entire unit. This includes affixing anchor points (if specified) to guarantee safe door operation, bench stability, and proper safety clearances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTesting \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDry-Run Commissioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConduct a comprehensive, unoccupied test run to verify that:\u003c\/span\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe heater achieves the specified sauna temperature.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe thermostat reads and responds accurately.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eGlass seals and thermal barriers remain fully intact.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eVentilation systems operate efficiently.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eShower water flow and drainage function without leaks or pooling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAll electrical controls operate safely and correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-eb04b615-7fff-4709-71e8-43ee7047e7fd\"\u003eClient Handover: \u003c\/b\u003eUpon successful commissioning, the client will receive the operation manual, heater instructions, care and maintenance guidelines, and a comprehensive safety briefing.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe Genevas Modular Sauna comes with a 2-year manufacturer’s warranty, ensuring peace of mind and long-lasting quality. This warranty covers defects in materials and workmanship under normal residential use, starting from the date of delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCovered under the warranty are the structural CLT (Cross Laminated Timber) panels, Thermoalder benches and seating, as well as all factory-installed systems and components. This includes the Harvia wood-burning heater, boiler, ventilation system, shower set, shower trays, integrated water systems, and all electrical systems with dimmable LED lighting.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease note, the warranty does not cover issues arising from improper installation, normal wear and tear (such as minor wood warping or discolouration), neglect, misuse, poor maintenance, or damage caused by environmental factors like storms or excessive snow. It also excludes unauthorised modifications or the addition of third-party products after delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eShould a fault occur, all warranty claims must be submitted directly to Balance Recovery within 30 days of the issue being discovered. Claims must include a detailed description and clear photographs of the defect. Any repair work must be carried out either by Genevas or an authorised service partner unless agreed otherwise in writing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor the first 12 months following delivery, all repair, replacement, shipping, and labour costs are fully covered. From months 13 to 24, replacement parts are provided free of charge; however, shipping and labour costs may apply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis warranty is non-transferable and applies only to the original purchaser at the original installation address. Genevas liability under this warranty is limited to the original purchase price of the sauna and does not extend to any indirect or consequential damages.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-zermatt-outdoor-sauna-with-changing-room-product-brochure.pdf?v=1753780929\"\u003e\u003cspan\u003eGenevas Zermatt Outdoor Sauna with Changing Room Product Brochure\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-st-moritz-outdoor-sauna-with-shower-room-plans.pdf?v=1753780927\"\u003e\u003cspan\u003eGenevas Zermatt Outdoor Sauna with Changing Room Plans\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-warranty-terms.pdf?v=1753780926\"\u003e\u003cspan\u003eGenevas Warranty Terms\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-product-catalog.pdf?v=1753785351\"\u003e\u003cspan\u003eGenevas Product Catalog\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-clt-wood.pdf?v=1753780928\"\u003e\u003cspan\u003eGenevas CLT Wood\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-6e463bcb-7fff-ae16-1055-6ec5d29fdcb2\"\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Genevas","offers":[{"title":"Default Title","offer_id":53436895527244,"sku":null,"price":23999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/3_0ce11d77-061b-4041-868f-a0720542d146.png?v=1759749909"},{"product_id":"genevas-st-moritz-5-person-outdoor-sauna-with-shower-room","title":"Genevas St Moritz 5 Person Outdoor Sauna with Shower Room","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003eExperience the perfect union of tradition and innovation with the Genevas St Moritz 5 Person Outdoor Sauna with Shower Room. Crafted from eco-friendly CLT timber, this 12m² architectural retreat combines supreme durability, timeless design, and a modern minimalist aesthetic. Enjoy panoramic views through floor-to-ceiling windows as you unwind in a spacious, light-filled interior that seamlessly connects you with nature. An integrated shower room enhances every session, offering the ultimate in convenience and luxury.\u003c\/p\u003e\n\u003ch2\u003eWhat’s Included?\u003c\/h2\u003e\n\u003cp\u003eEach St Moritz sauna comes complete with a full sauna cabin and an integrated shower room. Inside, you’ll find thermoalder sauna seats, an energy-efficient LED lighting system, and both frosted and clear glass doors for a balanced mix of privacy and openness. Every detail is designed to create a complete spa experience right in your garden.\u003c\/p\u003e\n\u003ch2\u003eElegant Scandinavian Design\u003c\/h2\u003e\n\u003cp\u003eInspired by the beauty of Nordic forests, the St Moritz sauna blends traditional Scandinavian craftsmanship with contemporary architectural form. Its clean lines, natural wood tones, and refined finishes create an inviting retreat that enhances any outdoor space. This sauna embodies both timeless beauty and modern sophistication, delivering a daily escape where design meets wellbeing.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eArea:\u003c\/strong\u003e\u003cspan\u003e 12 m² (5.6 x 2.2 m)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 2.2 m\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLounge:\u003c\/strong\u003e 4.4 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSauna Room: \u003c\/strong\u003e4.4 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eShower Room: \u003c\/strong\u003e3.2 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 3 tons\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eGenevas St. Moritz 5 Person Outdoor Sauna with Shower Room\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePersonalised Zoom Consultation Before You Order:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we believe that investing in wellness equipment is a significant and personal decision, especially when done with our Luxury Sauna Range — one that should be made with complete clarity and confidence.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore finalising your order, we offer every customer a one-to-one Zoom consultation with our Sales Director and the Genevas CEO.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis consultation is designed to provide a tailored, transparent experience where we can walk you through the product details, answer any questions, and ensure everything aligns with your expectations, space, and usage goals.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to Expect:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e A clear explanation of the product’s features, materials, and functionality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGuidance on delivery, installation, site preparation, and maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAnswers to any technical, logistical, or electrical queries.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe opportunity to discuss customisations or specific use cases.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHonest advice to help you choose the right solution for your needs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Model selection, customisation \u0026amp; order placement\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChoose the St Moritz model rated for up to five people, including three distinct zones: sauna room, lounge area, and integrated shower room.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview and finalise all specification details carefully, including finishes, heater type (electric or wood-burning), glass types, external colour, and layout dimensions. Because this unit is made‑to‑order, once fabrication begins, you cannot cancel or receive a refund simply because you change your mind.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSubmit your order with full payment as required. You will receive a confirmation that clearly states your model, specifications, dimensions, finish options, heater selection, and order reference.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Manufacture \u0026amp; factory checks\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is constructed using premium cross-laminated timber (CLT) for the walls, floor, and ceiling — typically 60 mm thick for high strength and insulation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe lounge, sauna, and shower areas are pre-assembled at the factory. Bench seats are installed, glazing is fitted, a heater\/heating system is placed, and lighting and electrical components are factory-wired.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore dispatch, the unit undergoes a comprehensive quality check, including structural panel integrity, finish inspection, glass sealing, verification of correct heater and plumbing\/venting connections, and overall integrity for outdoor use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery organisation \u0026amp; unloading logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe unit is delivered fully assembled or in large modules, dependent on site access and size. Due to the size and weight (often approximately 3 tons or more), unloading and final placement are not included in the basic purchase price; you are responsible for covering the cost of any necessary equipment or labour.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur team can arrange this for an additional fee.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you must arrange and verify:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear vehicular access to the delivery point (road access, gate width, no overhead obstructions, sufficient turning space).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e A prepared staging area or clear path from vehicle to final placement site.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEquipment and workforce for safe unloading: this may include a forklift, HIAB truck crane, or mobile crane, depending on distance from road, obstacles, or level changes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTemporary weather protection for the unit, in case immediate installation is not possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery day process:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will unload the cabin modules safely onto the prepared base or staging area. Inspect for visible damage before moving from the truck — note any dents, damage, or water exposure on the delivery receipt.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the installation team arrives, they will move the unit to its final location using the appropriate equipment. Remember that rough handling or tilting large modules can damage structural panels and void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will position and secure the unit according to the manufacturer’s guidelines (anchoring, if required; levelling; and underside protection).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf your site requires a crane (e.g., to cross fences, navigate slopes, or access narrow areas), you must schedule it separately and assume the associated costs and responsibilities.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. On‑site base \u0026amp; preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eThe foundation or base must meet the following requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLevel and flat to within a few millimetres, to prevent stress on panels, glazing, or the structure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFirm, dry, and capable of supporting the sauna plus occupants (3 tons structure plus usage load).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElevated above ground or placed on a damp‑proof membrane\/bitumen strip to avoid moisture ingress into base timber.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear area around the unit for ventilation, maintenance access, and safe use (door swing, bench space, external clearance).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the shower room, a drainage provision or a floor water exit must be in place, and an external water supply must be ready for the shower connections.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDedicated electrical supply: The heater (either a wood-burning or electric version) must have a correct voltage\/current circuit installed by a qualified electrician, with RCD\/fuse protection,\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-fbf2e6ec-7fff-38ca-7c66-8f5a9217e528\"\u003e \u003c\/b\u003eproperly sized cable, and compliance with local regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you choose a wood-burning heater, the chimney\/flue route must be prepared, including clearance to combustibles, external venting, and compliance with local fire authority regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFinal positioning should consider environmental factors, including wind exposure, roof snow load, roof drainage, and surrounding landscaping.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation, connection \u0026amp; commissioning\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eA qualified installer must carry out the following:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConnect the heater system (electric or wood): electrical wiring, control panel, thermostat, ventilation air supply, chimney\/flue, where applicable.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConnect the shower room plumbing, including the water supply (hot\/cold), shower tray, drainage, and joint sealing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerform a dry-run test (without users) to verify that the heater reaches the required sauna temperature, the thermostat functions properly, the glass seals remain intact, ventilation operates correctly, the shower room water flows and drains properly, and the electrical controls function appropriately.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFinal levelling and securing of the entire unit, including anchor points if needed, to ensure door operation, bench stability, and safety clearance are met.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter commissioning, the homeowner will receive the operation manual, heater instructions, care\/maintenance guide, and safety briefing.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Warranty \u0026amp; after‑care\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna includes a manufacturer’s warranty (typically 2 years) covering defects in materials, structural panels, factory‑installed heating, lighting, and plumbing systems.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover: damage resulting from incorrect installation, misuse, lack of maintenance, environmental damage (e.g., snow overload, water ingress), normal wear and tear (timber movement\/discolouration), unauthorised modifications, or third‑party additions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaintain records, including proof of purchase, an installation certificate (showing a qualified electrician\/plumber), delivery documentation, and a maintenance log.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor more information, please look at the manufacturer's warranty document.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRecommended care:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter every session, ensure proper ventilation, wipe down benches, check seals around doors\/glass, clean the shower tray, inspect the external roof and flashing yearly, verify electrical connections annually, and clear ventilation paths. Avoid direct ground contact, ensure base remains dry, and monitor for moisture buildup.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Returns \u0026amp; made‑to‑order policy\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBecause this cabin is made to order, once fabrication commences, you cannot cancel simply because you changed your mind. Returns are only accepted if the product is faulty, damaged during transit, or not built to specification.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore ordering, ensure all site conditions, dimensions, and access details are correct.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny approved return will likely incur transit, repackaging, and inspection costs, and you may be responsible for these if the damage is not due to a manufacturing defect.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the unit has been installed or used, returning may not be possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e8. User experience \u0026amp; ongoing maintenance\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce installed, the St. Moritz combines sauna heat, lounge comfort, and an integrated shower for a complete wellness retreat for up to five people. Enjoy your sessions: warming in the sauna, relaxing in the lounge, rinsing off in the shower — all within the same structure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow safe usage guidelines: preheat the sauna, limit session duration, cool down in the lounge or outside, hydrate, shower, and repeat as desired.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eMaintenance routines:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOpen doors and ventilation after each session to dry out the interior; wipe down benches; check glass modelling for any condensation; remove debris around the exterior; clear roof drainage; inspect exterior timber annually for oil\/wax finish renewal; keep the chimney\/vent clear if using a wood-burning stove; test electrical components periodically.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLong-term benefits: With proper care and installation, you can enjoy the cabin for many years, maintaining its appearance and performance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Genevas St Moritz 5 Person Outdoor Sauna with Shower Room can be equipped with either a HUUM HIVE Mini 11 kW Electric Sauna Heater or a HUUM HIVE Wood 13 Wood-Burning Stove, providing a balance of modern convenience and traditional sauna authenticity.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Mini 11 kW Electric Sauna Heater\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDesigned for sauna rooms of 10–16 m³, this heater holds 150 kg of stones, delivering gentle, even heat. Paired with the UKU Local Control system, users can precisely adjust temperature and session time with integrated safety features.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eInstallation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequires a dedicated 230V or 400V supply. Electrical connection must be completed by a qualified NICEIC-registered electrician in compliance with BS 7671 Wiring Regulations and Part P Building Regulations.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Wood 13 Wood-Burning Stove\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA traditional wood-fired sauna heater designed for rooms of 6–13 m³, capable of holding 90 kg of stones to produce naturally soft, radiant heat. Crafted from durable stainless steel, it offers an authentic sauna experience with optional front-loading.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eInstallation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMust be carried out by a HETAS-registered installer in accordance with UK Building Regulations Part J for solid-fuel appliances.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Note:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAll electrical and flue installations are the responsibility of the customer and must be completed by qualified professionals to ensure full compliance and safe operation.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer's responsibility. The Genevas St Moritz 5 Person Outdoor Sauna is available with two heating options — the HUUM HIVE Mini 11 kW Electric Sauna Heater or the HUUM HIVE Wood 13 Wood-Burning Stove. Each option has different installation and power requirements that the customer must arrange.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eElectric Sauna Heater (HUUM HIVE Mini 11 kW)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis model requires a dedicated electrical supply capable of supporting 11 kW of power. It can be configured for either single-phase 230V or three-phase 400V installations, depending on site conditions. The supply must include:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrectly rated MCB and RCD protection.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the appropriate cable size based on the heater load and the distance from the consumer unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation of the UKU Local Control unit, lighting circuits, and any additional electrical components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work must be completed by a qualified NICEIC-registered electrician, following BS 7671 (IET Wiring Regulations) and Part P of the UK Building Regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eWood-Burning Sauna Heater (HUUM HIVE Wood 13)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhile this heater operates independently of electricity for heat generation, it still requires a small electrical connection for optional accessories such as interior LED lighting or ventilation systems. A qualified electrician must also carry out these minor electrical works to meet UK safety standards.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe central wood-burning heater installation must be performed by a HETAS-registered installer, in compliance with UK Building Regulations Part J for solid-fuel appliances, using a suitable flue system, a non-combustible base, and ensuring proper airflow clearance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Customer Responsibility:\u003c\/strong\u003e\u003cspan\u003e All electrical and flue installations are the sole responsibility of the customer. Balance Recovery supplies the sauna and heating equipment only; qualified professionals must complete connection, wiring, and certification before use.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Logistics \u0026amp; Unloading Procedures\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnits are delivered either fully assembled or in large modules, depending on site access limitations and unit dimensions. Given the substantial size and weight of the structure (typically exceeding 3 tons), unloading and final placement are not included in the standard purchase price. The client is responsible for any costs associated with specialised lifting equipment or supplementary labour. \u003c\/span\u003e\u003cspan\u003e(\u003cstrong\u003eNote:\u003c\/strong\u003e Our team can facilitate these arrangements for an additional fee upon request.)\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003ePre-Delivery Client Responsibilities\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePrior to the scheduled delivery date, the client must verify and prepare the following:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eVehicular Access:\u003c\/strong\u003e\u003cspan\u003e Ensure clear access to the delivery point, including adequate road conditions, sufficient gate width, adequate turning space, and no overhead obstructions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStaging Area:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePrepare a designated staging area or establish a clear, unobstructed path from the delivery vehicle to the final installation site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUnloading Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eArrange the necessary equipment and workforce for safe unloading (e.g., forklift, HIAB truck crane, or mobile crane) based on the distance from the road, changes in terrain elevation, and physical obstacles.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWeather Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eProvide temporary weather protection for the modules if immediate installation is delayed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCrane Requirements:\u003c\/strong\u003e\u003cspan\u003e If site conditions necessitate a crane (e.g., navigating slopes, lifting over fences, or accessing confined spaces), the client must independently schedule it and assume all associated costs and liabilities.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Day Protocol\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUnloading \u0026amp; Inspection:\u003c\/strong\u003e\u003cspan\u003e The delivery team will safely unload the modules onto the prepared base or staging area. The client must conduct a visual inspection for structural damage, dents, or water exposure before the unit is moved from the truck. Any issues must be documented immediately on the delivery receipt.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSite Transport:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eUpon arrival, the designated installation team will transition the unit to its final location utilising appropriate equipment. (Warning: Rough handling or improper tilting of large modules may result in structural panel damage and will void the manufacturer’s warranty\u003c\/span\u003e\u003cspan\u003e.)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePositioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe installation team will position, secure, and level the unit in strict accordance with the manufacturer's guidelines, including any necessary anchoring and underside protection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSite Preparation \u0026amp; Foundation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe longevity and structural integrity of the unit rely heavily on a properly prepared foundation. The base must adhere to the following specifications:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStructural Integrity\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLevel and Flat:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe surface must be level to within a few millimetres to prevent uneven stress on structural panels, glazing, and door frames.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLoad-Bearing Capacity:\u003c\/strong\u003e\u003cspan\u003e The base must be firm, dry, and capable of supporting the combined weight of the structure (approx. 3 tons) plus the maximum occupant usage load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMoisture Protection:\u003c\/strong\u003e\u003cspan\u003e The foundation must be elevated above ground level or feature a damp-proof membrane\/bitumen strip to prevent moisture ingress into the base timber.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eClearance \u0026amp; Environment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOperational Clearance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eMaintain a clear perimeter around the unit to ensure proper ventilation, maintenance access, safe door swing, and external clearances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eEnvironmental Factors:\u003c\/strong\u003e\u003cspan\u003e Final positioning must account for local environmental variables, including prevailing wind exposure, roof snow load capacity, roof drainage trajectories, and surrounding landscaping.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eUtility Preparations\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlumbing (Shower Room Units):\u003c\/strong\u003e\u003cspan\u003e Adequate drainage or a floor water exit must be established prior to installation. An external water supply must be accessible and prepared for shower connections.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Supply:\u003c\/strong\u003e\u003cspan\u003e A dedicated electrical circuit must be installed by a certified electrician. This includes appropriate voltage\/current ratings for the heater (electric or wood-burning control systems), RCD\/fuse protection, correct cable sizing, and full compliance with local electrical regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFlue Routing (Wood-Burning Units):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe designated route for the chimney\/flue must be prepared in advance, strictly adhering to required clearances from combustible materials, external venting protocols, and local fire authority regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation, Connection \u0026amp; Commissioning\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll final connections and system testing must be executed by a qualified installation professional. The commissioning process includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSystem Connections \u0026amp; Fit-Out\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHeater Systems:\u003c\/strong\u003e\u003cspan\u003e Complete installation and connection of the heater (electric or wood-burning), including electrical wiring, control panels, thermostats, ventilation air supply, and chimney\/flue integration where applicable.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlumbing:\u003c\/strong\u003e\u003cspan\u003e Finalise shower room plumbing, including hot\/cold water supply integration, shower tray installation, drainage connection, joint sealing, and shower fitting assembly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInterior Fit-Out:\u003c\/strong\u003e\u003cspan\u003e Install and secure lounge and sauna room benches, lighting fixtures (including dimmable LED systems), glass doors, and ventilation registers; verify all structural insulation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStructural Securing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePerform final levelling and securing of the entire unit. This includes affixing anchor points (if specified) to guarantee safe door operation, bench stability, and proper safety clearances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTesting \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDry-Run Commissioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConduct a comprehensive, unoccupied test run to verify that:\u003c\/span\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe heater achieves the specified sauna temperature.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe thermostat reads and responds accurately.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eGlass seals and thermal barriers remain fully intact.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eVentilation systems operate efficiently.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eShower water flow and drainage function without leaks or pooling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAll electrical controls operate safely and correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-eb04b615-7fff-4709-71e8-43ee7047e7fd\"\u003eClient Handover: \u003c\/b\u003eUpon successful commissioning, the client will receive the operation manual, heater instructions, care and maintenance guidelines, and a comprehensive safety briefing.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-st-moritz-outdoor-sauna-with-shower-room-product-brochure.pdf?v=1753780929\"\u003e\u003cspan\u003eGenevas St. Moritz Outdoor Sauna with Shower Room Product Brochure\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-st-moritz-outdoor-sauna-with-shower-room-plans.pdf?v=1753780927\"\u003e\u003cspan\u003eGenevas St. Moritz Outdoor Sauna with Shower Room Plans\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-warranty-terms.pdf?v=1753780926\"\u003e\u003cspan\u003eGenevas Warranty Terms\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-product-catalog.pdf?v=1753785351\"\u003e\u003cspan\u003eGenevas Product Catalog\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-clt-wood.pdf?v=1753780928\"\u003e\u003cspan\u003eGenevas CLT Wood\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Genevas","offers":[{"title":"Default Title","offer_id":53491613499724,"sku":null,"price":38999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/38.png?v=1759749820"},{"product_id":"viking-industrier-luna-outdoor-sauna-with-changing-room","title":"Viking Industrier Luna Outdoor Sauna With Changing Room","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003cp\u003eElevate your wellness experience with the Viking Industrier Luna\u003cspan\u003e \u003c\/span\u003eOutdoor Garden Sauna\u003cspan\u003e \u003c\/span\u003eWith Changing Room, a luxurious addition to your home or upscale spa and clinic. This exquisite sauna combines minimalist and contemporary design, redefining the concept of home wellness and providing an elegant space for relaxation.\u003c\/p\u003e\n\u003ch3 id=\"key-features\"\u003eKey Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSpacious Interior\u003c\/strong\u003e: Designed to accommodate 6-8 people, the Luna Outdoor Sauna offers a generous 6.0 m² inside area, with a 4.0 m² sauna area.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChanging Room\u003c\/strong\u003e: The attached changing room provides a convenient space to store belongings or change before entering the sauna.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLarge Window\u003c\/strong\u003e: The expansive sauna room window invites sunlight and offers breathtaking views, enhancing your relaxation experience.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eQuality Construction\u003c\/strong\u003e: Built with a marine plywood frame and spruce wood walls and roof, this sauna is designed for durability and longevity.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCustomisable Options\u003c\/strong\u003e: Choose from various options such as deciduous wood interior, insulated walls and roof, exterior painting, LED lighting, and a big window in the back wall.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 6-8 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTimber:\u003c\/strong\u003e Spruce\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eShape:\u003c\/strong\u003e Rectangle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eRooms:\u003c\/strong\u003e 2 (sauna and changing room)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInside area:\u003c\/strong\u003e 6.0 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSauna area:\u003c\/strong\u003e 4.0 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal height:\u003c\/strong\u003e 2356 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExterior Cladding: \u003c\/strong\u003e18 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInterior Cladding: \u003c\/strong\u003e12 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExternal dimensions: \u003c\/strong\u003e3300 x 2441 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInternal dimensions of changing room: \u003c\/strong\u003e1162 x 2348 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInternal dimensions of sauna room: \u003c\/strong\u003e1704 x 2348 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDoor size: \u003c\/strong\u003e740 x 1725 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWindow size: \u003c\/strong\u003e1442 x 1948 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSize of Pallet Kit: \u003c\/strong\u003e3.30 x 1.20 x 2.48 m\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 1360 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Power Supply: \u003c\/strong\u003e400\/230V (3-Phase); Convertible into Single Phase\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 2 Years (excluding Electrical Equipment)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInterior LED Lighting: \u003c\/strong\u003eExperience ambient lighting in your changing room and sauna room ceilings, with additional lighting on both sides underneath the sauna room's backrests and benches.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eChanging Room Bench: \u003c\/strong\u003eThis stylish and functional addition can enhance your changing room.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLarge Back Wall Window for Sauna Room: \u003c\/strong\u003eCustomise your sauna with an optional large window, measuring 1711 mm in width, for the back wall, enhancing the space with natural light and views.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eEasy to Assemble: \u003c\/strong\u003eIf you opt to self-assemble the Viking Industrier Luna Sauna, rest assured that its design facilitates an effortless assembly process, suitable for a team of two to three persons. You can take a sneak peek at the \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/viking_industrier_luna_sauna_installation_instructions.pdf?v=1704300095\"\u003einstallation instructions here\u003c\/a\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eViking Industrier Luna Outdoor Sauna With Changing Room\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Luna Outdoor Sauna with Changing Room is a premium, made-to-order retreat. Because this is a large-scale timber structure, we follow a precise process to ensure a smooth transition from our workshop to your garden.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order \u0026amp; Site Assessment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelect your \u003c\/span\u003e\u003cspan\u003eLuna Sauna\u003c\/span\u003e\u003cspan\u003e configuration, including timber type, heater size, and luxury add-ons (LED lighting, bucket \u0026amp; ladle, or headrests).\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eVideo Consultation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAs this is a large, handcrafted unit, we kindly request a \u003c\/span\u003e\u003cspan\u003edetailed video\u003c\/span\u003e\u003cspan\u003e of your property and the intended installation site. This allows us to verify that delivery vehicles and unloading equipment can safely access your space.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOrder Confirmation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYou will receive a full breakdown of your purchase and a dedicated reference number.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Handcrafted Production\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce confirmed, your sauna enters production.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePremium Materials:\u003c\/strong\u003e\u003cspan\u003e Each Luna is crafted from high-quality spruce timber, designed to seat up to six people.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eQuality Control:\u003c\/strong\u003e\u003cspan\u003e Every component undergoes a rigorous inspection before being flat-packed onto a secure pallet for international transit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery \u0026amp; Logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery \u0026amp; Professional On-Site Handling\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe are pleased to provide \u003c\/span\u003e\u003cspan\u003ecomplimentary delivery\u003c\/span\u003e\u003cspan\u003e on all Luna Sauna orders. Our logistics process is designed to be as seamless as possible, moving your sauna from our workshop directly to your property.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003ePalletised Packaging \u0026amp; Protection:\u003c\/strong\u003e To ensure your sauna arrives in pristine condition, it is delivered securely on a pallet. Each component—from premium spruce timber to tempered glass doors—is carefully stacked, weather-protected, and shrink-wrapped onto a heavy-duty timber base. This consolidated packaging prevents transit damage and ensures every piece of your order is accounted for upon arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eKerbside Delivery \u0026amp; Accessibility: \u003c\/strong\u003eOur service is kerbside delivery, meaning the pallet is offloaded at the nearest safe access point to your property using a tail-lift vehicle. To ensure a smooth arrival, please confirm that your location can accommodate a large goods vehicle.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eIntegrated Unloading \u0026amp; Site Assistance:\u003c\/strong\u003e Unlike standard logistics providers, we offer an enhanced unloading service. Our drivers will position the pallet as close to your desired location as site access permits. Furthermore, our team will assist with breaking down the pallet and transporting the individual components directly from the kerbside to your designated installation site.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eProfessional Note: \u003c\/strong\u003eTo ensure we have the correct equipment and personnel on hand for your specific property layout, please provide your site video consultation prior to the delivery date.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure a seamless setup, please prepare the following in advance:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFoundation:\u003c\/strong\u003e\u003cspan\u003e A level, stable base (concrete, paving, or heavy-duty decking) capable of supporting the sauna’s significant weight.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAccess:\u003c\/strong\u003e\u003cspan\u003e Clear and unobstructed paths from the kerbside to the installation area.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eElectrical Planning:\u003c\/strong\u003e\u003cspan\u003e *Consult a \u003c\/span\u003e\u003cspan\u003equalified electrician\u003c\/span\u003e\u003cspan\u003e early. High-performance heaters require substantial power supplies.\u003c\/span\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"2\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003ePro Tip:\u003c\/strong\u003e\u003cspan\u003e Send all manuals we provide to your electrician in advance to avoid surprises on installation day.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eUpon arrival at the kerbside:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eImmediate Audit:\u003c\/strong\u003e\u003cspan\u003e Inspect all parts for visible damage or missing items.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eReporting:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAny discrepancies must be reported to our support team within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e to qualify for warranty support.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \u0026amp; Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou have two pathways to bring your Luna Sauna to life:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"135\"\u003e \u003ccol width=\"466\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOption\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDescription\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDIY Assembly\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFollow our detailed manual. This typically takes 3 - 4 days, depending on experience and assistance\u003c\/span\u003e\u003cspan\u003e for individuals with carpentry skills.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional Install\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur expert carpentry team can handle the full assembly for peace of mind. Priced at \u003c\/span\u003e\u003cspan\u003e£1,999 + VAT\u003c\/span\u003e\u003cspan\u003e (Anywhere In Mainland UK).\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCritical Note:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eRegardless of the assembly method, a \u003c\/span\u003e\u003cspan\u003ecertified electrician\u003c\/span\u003e\u003cspan\u003e must complete the final connection, ensuring correct cable sizing, RCD protection, and isolator switch installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Warranty Validation \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo protect your investment and validate your warranty:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWood Treatment:\u003c\/strong\u003e\u003cspan\u003e Immediately treat the interior and exterior timber with a \u003c\/span\u003e\u003cspan\u003ebreathable wood oil\u003c\/span\u003e\u003cspan\u003e to ensure long-term durability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMechanical Check:\u003c\/strong\u003e\u003cspan\u003e Ensure the doors, windows, and ventilation slats function smoothly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSystem Test:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the electrician confirms the connection, run a test cycle of the heater and LED systems.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Ongoing Support \u0026amp; Wellness\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Luna Sauna is now a permanent sanctuary. Enjoy the luxury of a dedicated changing room and the authentic aroma of Nordic spruce.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSupport:\u003c\/strong\u003e\u003cspan\u003e Contact us anytime for replacement parts, maintenance advice, or technical assistance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eMaintenance: \u003c\/strong\u003ePeriodically inspect the timber and electrical components to ensure your sauna performs beautifully for decades.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Viking Industrier Luna Outdoor Sauna with Changing Room offers a range of high-performance electric stove heaters, designed to deliver the authentic heat and atmosphere of a traditional Finnish sauna. Built for reliability and comfort, this system provides powerful warmth that fills the cabin efficiently, creating a deeply relaxing and rejuvenating experience every time you step inside.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHeater Overview\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe option of electric heaters is specifically matched to the size of the cabin to ensure optimal performance. It heats the air quickly and maintains a consistent temperature throughout the sauna room, creating the perfect balance between intense dry heat and gentle comfort. The design enables smooth temperature control, providing a traditional sauna experience that promotes sweating, detoxification, and muscle recovery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePerformance \u0026amp; Experience\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll heaters are capable of reaching typical operating temperatures of 70°C to 90°C, depending on user preference and ambient conditions. The high-quality spruce timber construction and tempered glass panels of the Luna sauna enhance heat retention, ensuring efficient energy use and maintaining a stable warmth throughout the session. The result is an invigorating yet soothing environment ideal for daily wellness and relaxation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat This Means for You\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFast and efficient heat-up times for immediate use\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConsistent, evenly distributed warmth across the entire cabin\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAuthentic dry-heat experience that promotes wellbeing and recovery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePremium build quality designed to complement and enhance heater performance\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eCustomer Responsibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the heater system is pre-installed and configured by the manufacturer, the customer is responsible for all electrical wiring, power supply, and final connections. Installation must be completed by a qualified electrician in full compliance with UK electrical safety regulations to ensure safe, efficient, and long-lasting operation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Viking Luna’s heater system has been engineered to provide years of reliable use — bringing you the true essence of traditional sauna bathing in a beautifully designed, contemporary outdoor setting.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Luna Outdoor Sauna offers flexible heating options to suit your lifestyle, whether you prefer a classic wood-fired experience or a modern electric setup. Below is an overview of the heater system so you understand the choices and what to expect.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician prior to any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example:\u003c\/span\u003e\u003cspan\u003e a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power Current Draw Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size (Single-Phase)\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment. Strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Viking Industrier Luna Sauna with Changing Room is delivered to your door as a complete flat-pack kit. All deliveries include detailed assembly instructions, technical drawings, and comprehensive maintenance and usage recommendations.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eUnit Specifications\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSize of pallet KIT (L x W x H):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e3.30 x 1.20 x 2.48 m\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003cspan\u003e 1360 kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are delivered securely packed on a standard pallet. You can view the comprehensive installation instructions here.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStandard Delivery and Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDelivery to your doorstep, \u003c\/span\u003e\u003cspan\u003eincluding the safe unloading of the sauna from the vehicle\u003c\/span\u003e\u003cspan\u003e, is fully included in the purchase price. Because our sauna pallets are large—weighing well over a tonne and arriving on a flatbed truck—our team comes fully equipped to handle offloading, so you do not have to provide equipment or manual labour.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eThe Unloading Process\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur delivery personnel will manage the entire unloading procedure for your kit. Depending on your site's specific roadside access, our team will efficiently offload the pallet using our own forklift or carefully by hand (piece by piece), ensuring all components are safely transferred from the truck to your designated delivery staging point.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSpecialised Site Access\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile standard unloading from the truck to an accessible staging point is fully included, moving the heavy pallet or its individual components to a final location that lacks standard access (for example, far from the road, up steep inclines, or over large obstacles like high walls) may require specialised equipment, such as a mobile crane.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your final placement requires a crane, this falls outside of our standard unloading service and must be arranged separately. If you are unsure whether your site requires specialised equipment, please contact us prior to delivery for advice or assistance in determining the right solution for your specific property.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we are confident in the quality of the Viking Industrier products we offer. Therefore, we provide a 2-year guarantee on all items sold, with the exception of electrical or automatic equipment. Warranty terms for such equipment are determined by the manufacturer and provided separately.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you encounter any technical or functional issues with your Viking Industrier product, please promptly submit a written complaint using our claims form. You can access the form by contacting us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo help us quickly address your issue, please include the following in your claim:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDetailed description of the issue: Clearly describe the problem and specify the affected parts of the product.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTransport damage documentation: For claims related to damage during shipping, attach copies of the signed shipping documents.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePhotographs: Provide clear photos that illustrate the problem.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePreferred solution: Let us know your preference for resolving the issue (repair, replacement, etc.).\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant Notes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis warranty may be voided if assembly instructions provided by Balance Recovery are not followed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAssembly should only be conducted by skilled personnel or those authorised by Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty does not apply if the product is used for purposes other than its intended use or if our instructions are not followed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBalance Recovery is not responsible for issues arising from natural wear and tear, atmospheric influences, or failure to comply with product care instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your issue falls outside the scope of this warranty, we may still offer repair services at your expense. Rates and terms will be discussed and agreed upon separately.\u003c\/span\u003e \u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-luna-sauna-with-changing-room-assembly-instructions.pdf?v=1716360371\"\u003e\u003cspan\u003eLuna Sauna 3.3 x 2.4m Assembly Instruction\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-painting-options.pdf?v=1716360507\"\u003e\u003cspan\u003eLuna Sauna 3.3 x 2.4m Painting Options\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-sauna-use-maintenance.pdf?v=1716360369\"\u003e\u003cspan\u003eLuna Sauna 3.3 x 2.4m Use \u0026amp; Maintenance\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-sauna-catalogue.pdf?v=1716360466\"\u003e\u003cspan\u003eViking Industrier Sauna Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHeater Manuals:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Harvia_Vega_Installation_Manual.pdf?v=1718889021\"\u003e\u003cspan\u003eHarvia Vega BC60\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Harvia_Cilindro_90_Installation_Manual.pdf?v=1718955606\"\u003e\u003cspan\u003eHarvia Cilindro 90 Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Harvia_Moderna_Instruction_Manual.pdf?v=1733174721\"\u003e\u003cspan\u003eHarvia Moderna Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/harvia_trendi_kip_90.pdf?v=1733174823\"\u003e\u003cspan\u003eHarvia Trendi KIP90 Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Viking Industrier","offers":[{"title":"Default Title","offer_id":53500574040396,"sku":null,"price":10999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/14_d5246d28-7aea-4ef0-b06f-5656dd1e9c5d.png?v=1759748518"},{"product_id":"viking-industrier-luna-luxury-outdoor-sauna-cabin","title":"Viking Industrier Luna Luxury Outdoor Sauna Cabin","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2\u003eExperience Unmatched Elegance with the Luna Outdoor Sauna 2.3 x 2.4m\u003c\/h2\u003e\n\u003cp\u003eTransform your home into a sanctuary of wellness with the Luna Outdoor Sauna 2.3 x 2.4m.\u003c\/p\u003e\n\u003cp\u003eTailored for those who crave both sophistication and relaxation, this outdoor sauna is an exceptional enhancement to your living space.\u003c\/p\u003e\n\u003cp\u003eEnvision a retreat where your daily worries dissolve, enveloped by the comforting warmth and natural elegance of premium spruce wood.\u003c\/p\u003e\n\u003cp\u003eThe Luna Sauna is more than an addition; it’s an investment in your well-being and a testament to contemporary style.\u003c\/p\u003e\n\u003cp\u003eDesigned to comfortably accommodate 4 to 6 people, the Luna Outdoor Sauna redefines home wellness, offering you an oasis of peace and luxury.\u003c\/p\u003e\n\u003cp\u003eExperience unparalleled craftsmanship with the Luna Outdoor Sauna, featuring a robust marine plywood frame, a tempered glass door, and expansive windows that bathe your space in natural light, creating a serene atmosphere.\u003c\/p\u003e\n\u003ch3\u003eTailor Your Luna Outdoor Sauna 2.3 x 2.4m to Match Your Style\u003c\/h3\u003e\n\u003cp\u003eThe Luna Outdoor Sauna 2.3 x 2.4m offers a variety of customisation options, allowing you to create the perfect relaxation space that suits your unique needs and style.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEnhance the functionality and aesthetics of your sauna with these appealing upgrades:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDeciduous Wood Interior: Opt for a deciduous wood interior to elevate the aesthetic appeal of your sauna, excluding the floor and finishing details.\u003c\/li\u003e\n\u003cli\u003eInsulated Walls \u0026amp; Roof: Boost your sauna's thermal efficiency with 100 mm rock wool insulation for the walls and roof, ensuring an energy-efficient environment.\u003c\/li\u003e\n\u003cli\u003eExterior Painting: Personalise your sauna's exterior with a high-quality preservative finish in your favourite colour, spray-applied for a flawless look.\u003c\/li\u003e\n\u003cli\u003eInside LED Lighting: Create a serene and inviting atmosphere with LED lighting in the sauna ceilings and under the benches and backrests.\u003c\/li\u003e\n\u003cli\u003eLarge Back Window: Enjoy stunning views by opting for a large window (1711 mm wide) in the back wall, making your sauna experience even more immersive.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003ePremium Spray Painting for the Lasting Elegance of Your Luna Sauna\u003c\/h3\u003e\n\u003cp\u003eEnhance the longevity and aesthetic appeal of your sauna with our professional spray painting service.\u003c\/p\u003e\n\u003cp\u003eOur high-quality preservative finish, applied using state-of-the-art spray technology, ensures an even coat and superior protection.\u003c\/p\u003e\n\u003cp\u003eThis advanced technique not only speeds up the process but also enhances the overall quality of the finish.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eChoose from a stunning variety of colours for both exterior wood stains and paints to perfectly match your style:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eExterior Wood Stain Colours: \u003c\/strong\u003ePine, Larch, Teak, Chestnut, Mahogany, Palisander, Silver Grey, Nut Wood, and more.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExterior Wood Paint Colours:\u003c\/strong\u003e White, Anthracite Grey, Light Grey, Dusty Grey, Oxide Red, Jet Black, Moss Green, Azure Blue, Grey Brown, Brown Red.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity: \u003c\/strong\u003e4-6 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTimber: \u003c\/strong\u003eSpruce\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eShape:\u003c\/strong\u003e Rectangle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eRoom:\u003c\/strong\u003e 1\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInside Area: \u003c\/strong\u003e4.0 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSauna Area:\u003c\/strong\u003e 4.0 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal Height:\u003c\/strong\u003e 2480 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExterior Cladding:\u003c\/strong\u003e 18 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInterior Cladding:\u003c\/strong\u003e 12 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExternal Dimensions: \u003c\/strong\u003e2400 x 1200 x 2480 mm (L x W x H)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDoor Size:\u003c\/strong\u003e 740 x 1725 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWindow Size: \u003c\/strong\u003e180 x 880 mm (2pcs)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSize of Pallet Kit: \u003c\/strong\u003e2.40 x 1.20 x 2.48 m\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight: \u003c\/strong\u003e900 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Power Supply: \u003c\/strong\u003e400\/230V (3-Phase); Convertible into Single Phase\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 2 Years (excluding Electrical Equipment)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eViking Industrier Luna Outdoor Sauna\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eLuna Outdoor Sauna\u003c\/span\u003e\u003cspan\u003e is a premium, made-to-order retreat. Because this is a large-scale timber structure, we follow a precise professional process to ensure a smooth transition from our workshop to your garden.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order \u0026amp; Site Assessment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelect your \u003c\/span\u003e\u003cspan\u003eLuna Sauna\u003c\/span\u003e\u003cspan\u003e configuration, including timber type, heater size, and luxury add-ons such as LED lighting, a bucket \u0026amp; ladle, or ergonomic headrests.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eProfessional Site Video:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAs the Luna is a significant architectural addition to your home, we kindly request a detailed video walkthrough of your property and the intended installation site. This allows our logistics team to verify that delivery vehicles can safely access your space and identify the most efficient unloading route.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOrder Confirmation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYou will receive a formal breakdown of your purchase, including a dedicated reference number and estimated production timeline.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Handcrafted Production\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is sent to our specialised production facility.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePremium Materials:\u003c\/strong\u003e\u003cspan\u003e Each Luna is meticulously crafted from high-quality Nordic spruce, designed to comfortably accommodate up to six people.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eQuality Control:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEvery component undergoes a rigorous multi-point inspection before being flat-packed onto a secure pallet for international transit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery \u0026amp; Professional On-Site Handling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe are pleased to provide \u003c\/span\u003e\u003cspan\u003ecomplimentary delivery\u003c\/span\u003e\u003cspan\u003e on all Luna Sauna orders. Our logistics process is designed to be as seamless as possible, moving your sauna from our workshop directly to your property.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePalletised Packaging \u0026amp; Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTo ensure your sauna arrives in pristine condition, it is delivered securely on a heavy-duty pallet. Each component—from the premium spruce timber to the tempered glass doors—is carefully stacked, weather-protected, and shrink-wrapped. This prevents transit damage and ensures every piece of your order is accounted for upon arrival.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eKerbside Delivery \u0026amp; Accessibility:\u003c\/strong\u003e\u003cspan\u003e Our standard service is a kerbside delivery, meaning the pallet is offloaded at the nearest safe access point to your property via a tail-lift vehicle. Please ensure your location can accommodate a large goods vehicle (17-tonne or more).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eIntegrated Unloading \u0026amp; Site Assistance:\u003c\/strong\u003e\u003cspan\u003e Unlike standard logistics providers, we offer an enhanced unloading service. Our drivers will position the pallet as close to your desired location as site access permits. Furthermore, our team will assist with breaking down the pallet and transporting the individual components directly from the kerbside to your designated installation site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Note:\u003c\/strong\u003e\u003cspan\u003e To ensure we have the correct equipment and personnel on hand for your specific property layout, please provide your site video consultation prior to the delivery date.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure a seamless setup, please prepare the following in advance:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFoundation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA level, stable base (concrete slab, reinforced paving, or heavy-duty engineered decking) capable of supporting the sauna’s significant weight and occupants.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAccess:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEnsure clear and unobstructed paths from the kerbside\/unloading point to the final installation area.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eElectrical Planning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConsult a qualified electrician early. High-performance heaters require substantial, dedicated power supplies.\u003c\/span\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePro Tip:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eSend all digital manuals we provide to your electrician in advance to ensure they are prepared with the correct cable sizing and RCD protection on installation day.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eUpon arrival at your property:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eImmediate Audit:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eInspect all parts for visible damage or missing items while the delivery team is present, if possible.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eReporting:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAny discrepancies must be reported to our support team within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e of receipt to qualify for warranty support.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \u0026amp; Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou have two professional pathways to bring your Luna Sauna to life:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"130\"\u003e \u003ccol width=\"472\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOption\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDescription\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDIY Assembly\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAssemble the unit using our comprehensive instruction manual. This typically takes approximately \u003c\/span\u003e\u003cspan\u003e2 - 3 days\u003c\/span\u003e\u003cspan\u003e for individuals with competent carpentry skills and assistance.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional Install\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur expert carpentry team can handle the complete assembly for total peace of mind. Prices start at \u003c\/span\u003e\u003cspan\u003e£1,500 + VAT\u003c\/span\u003e\u003cspan\u003e (Anywhere In Mainland UK).\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCritical Note:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eRegardless of the assembly method, a \u003c\/span\u003e\u003cspan\u003ecertified electrician\u003c\/span\u003e\u003cspan\u003e must complete the final connection, ensuring correct cable sizing, RCD protection, and the installation of a weatherproof isolator switch.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Warranty Validation \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo protect your investment and validate your manufacturer’s warranty:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWood Treatment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eImmediately treat the interior and exterior timber with a high-quality, breathable wood oil to ensure long-term durability against the elements.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMechanical Check:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eVerify that the doors, windows, and adjustable ventilation slats function smoothly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSystem Test:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the electrical connection is certified, run a full test cycle of the heater and integrated LED systems.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Wellness Retreat\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Luna Sauna is now a permanent sanctuary. \u003cmeta charset=\"utf-8\"\u003eEnjoy the luxury of a spacious six-person interior and the authentic aroma of Nordic spruce.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e\u003cspan\u003e Contact our team anytime for replacement parts, maintenance advice, or technical assistance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eMaintenance:\u003c\/strong\u003e Periodically inspect the timber finish and electrical components to ensure your sauna continues to perform beautifully for decades to come.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Luna Outdoor Sauna offers flexible heating options to suit your lifestyle, whether you prefer a classic wood-fired experience or a modern electric setup. Below is an overview of the heater system so you understand the choices and what to expect.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHeater Options\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eElectric Heater:\u003c\/strong\u003e A high-capacity electric sauna heater is available for immediate, controllable heat.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWood-Fired Stove: \u003c\/strong\u003eAlternatively, you can opt for a traditional wood-fired stove, which creates a natural, smoky sauna ambience with a visible fire.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach version is designed for optimal performance in this model’s size (approx. 4 m² sauna room), ensuring the space heats efficiently and retains warmth throughout your session.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePerformance \u0026amp; Experience\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe heating system supports an operating temperature range of approximately 80°C to 90°C when using the standard stove setup.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWith the electric heater, you benefit from fast warm-up and easy temperature control.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWith the wood-fired option, you get deeper, richer heat and the aesthetic of burning wood, which many sauna enthusiasts prefer.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRegardless of heater type, the cabin’s marine plywood frame, spruce-wood walls and roof, accurately engineered insulation, and glass features all contribute to excellent heat retention and a luxurious atmosphere.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat This Means for You\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou have the freedom to choose the heating style that best suits your usage, preference, and setting: quick and clean electric or traditional wood-fired.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBoth heater types deliver a premium sauna experience — rich heat, natural materials, and a refined interior create a genuine retreat for relaxation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThanks to the high-quality build, the heater’s output is used efficiently, resulting in less heat loss, steadier temperatures, and a comfortable sauna session from start to finish.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eCustomer Responsibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor the electric heater option: all electrical supply, wiring, connections, and final installation are the customer’s responsibility. A qualified electrician must complete the installation in full compliance with UK electrical safety regulations to ensure safe and reliable performance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eFor the wood-fired heater option: If selected, you’ll need to ensure that appropriate venting\/chimney work, clearances, and compliance with local regulations are in place, as these are not included in the base product package.\u003c\/span\u003e \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician prior to any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example:\u003c\/span\u003e\u003cspan\u003e a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power Current Draw Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size (Single-Phase)\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment. Strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Viking Luna Sauna is delivered to your door as a complete flat-pack kit. All deliveries include detailed assembly instructions, technical drawings, and comprehensive maintenance and usage recommendations.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003eUnit Specifications\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSize of pallet KIT (L x W x H):\u003c\/strong\u003e 2.40 x 1.20 x 2.48 m;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight: \u003c\/strong\u003e970 kg.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are delivered securely packed on a standard pallet. You can view the comprehensive installation instructions \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-luna-sauna-2-3-x-2-4m-assembly-instructions.pdf?v=1716448397\"\u003ehere\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStandard Delivery and Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDelivery to your doorstep, \u003c\/span\u003e\u003cspan\u003eincluding the safe unloading of the sauna from the vehicle\u003c\/span\u003e\u003cspan\u003e, is fully included in the purchase price. Because our sauna pallets are large—typically weighing over a tonne and arriving on a flatbed truck—our team comes fully equipped to handle offloading, so you do not have to provide equipment or manual labour.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eThe Unloading Process\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur delivery personnel will manage the entire unloading procedure for your kit. Depending on your site's specific access, our team will efficiently offload the pallet using our own forklift or carefully by hand (piece by piece), ensuring all components are safely transferred from the truck to your designated delivery staging point.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSpecialised Site Access\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile standard unloading from the truck to an accessible staging point is fully included, moving the heavy pallet or its individual components to a final location that lacks standard access (for example, far from the road, up steep inclines, or over large obstacles) may require specialised equipment, such as a mobile crane. If your final placement requires a crane, this falls outside of our standard unloading service. If you are unsure whether your site requires specialised equipment, please contact us for advice or assistance in arranging the right solution for your specific property.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we are confident in the quality of the Viking Industrier products we offer. Therefore, we provide a 2-year guarantee on all items sold, with the exception of electrical or automatic equipment. Warranty terms for such equipment are determined by the manufacturer and provided separately.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you encounter any technical or functional issues with your Viking Industrier product, please promptly submit a written complaint using our claims form. You can access the form by contacting us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo help us quickly address your issue, please include the following in your claim:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDetailed description of the issue: Clearly describe the problem and specify the affected parts of the product.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTransport damage documentation: For claims related to damage during shipping, attach copies of the signed shipping documents.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePhotographs: Provide clear photos that illustrate the problem.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePreferred solution: Let us know your preference for resolving the issue (repair, replacement, etc.).\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant Notes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis warranty may be voided if assembly instructions provided by Balance Recovery are not followed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAssembly should only be conducted by skilled personnel or those authorised by Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty does not apply if the product is used for purposes other than its intended use or if our instructions are not followed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBalance Recovery is not responsible for issues arising from natural wear and tear, atmospheric influences, or failure to comply with product care instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your issue falls outside the scope of this warranty, we may still offer repair services at your expense. Rates and terms will be discussed and agreed upon separately.\u003c\/span\u003e \u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-luna-sauna-2-3-x-2-4m-assembly-instructions.pdf?v=1716448397\"\u003e\u003cspan\u003eLuna Sauna 2.3 x 2.4m Assembly Instructions\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-painting-options.pdf?v=1716360507\"\u003e\u003cspan\u003eLuna Sauna 2.3 x 2.4m Painting Options\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-sauna-use-maintenance.pdf?v=1716360369\"\u003e\u003cspan\u003eLuna Sauna 2.3 x 2.4m Use \u0026amp; Maintenance\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-sauna-catalogue.pdf?v=1716360466\"\u003e\u003cspan\u003eViking Industrier Sauna Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cdiv id=\"HEADING-xks2GXvdM4\"\u003e\u003c\/div\u003e","brand":"Viking Industrier","offers":[{"title":"Default Title","offer_id":53507886416204,"sku":null,"price":6999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/viking-industrier-luna-sauna-2-3-x-2-4m-lifestyle-front-view_800x800_ba70f3cb-4fb8-4293-8a3b-d03904232695.jpg?v=1759292062"},{"product_id":"sauna-air-nordic-elegance-mini-4-person-outdoor-luxury-sauna","title":"Sauna Air Nordic Elegance Mini 4 Person Outdoor Luxury Sauna","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2\u003eSauna Air Nordic Elegance Mini 4 Person Sauna Overview\u003c\/h2\u003e\n\u003cp\u003eStep into a world of relaxation and rejuvenation with the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eNordic Elegance Spa Mini\u003c\/strong\u003e, a compact yet uncompromising outdoor sauna designed for discerning homeowners who appreciate both beauty and performance. Ideal for private gardens, poolside retreats, or spa-inspired terraces, this stylish sauna brings the authentic Nordic wellness experience to even the most space-conscious settings.\u003c\/p\u003e\n\u003cp\u003eInspired by the simplicity and elegance of Scandinavian design, the Spa Mini is crafted using premium materials and cutting-edge technology to deliver a sauna experience that is as visually striking as it is restorative. Whether you’re looking to unwind after a long day, support your fitness recovery, or simply indulge in the timeless tradition of sauna bathing, the Nordic Elegance Spa Mini is the perfect solution\u003c\/p\u003e\n\u003ch2\u003eWhat's Included?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003ePre-assembled sauna cabin\u003c\/li\u003e\n\u003cli\u003ePainted spruce exterior cladding\u003c\/li\u003e\n\u003cli\u003eDouble tempered glass 6 mm grey + 12 mm spacer + 6 mm clear glass\u003c\/li\u003e\n\u003cli\u003eHexagon Thermo Abachi wall \u0026amp; ceiling\u003c\/li\u003e\n\u003cli\u003eThermo Aspen benches \u0026amp; flooring\u003c\/li\u003e\n\u003cli\u003eDimmable RGB LED lighting - 3 LEDs\u003c\/li\u003e\n\u003cli\u003eDimmable RGB LED Back Wall\u003c\/li\u003e\n\u003cli\u003eSaunum Experience\/Primary 9kW heater\u003c\/li\u003e\n\u003cli\u003eSaunum Leil control unit\u003c\/li\u003e\n\u003cli\u003eNatural ventilation system\u003c\/li\u003e\n\u003cli\u003eFloor drainage system\u003c\/li\u003e\n\u003cli\u003eImpregnated wooden base beams\u003c\/li\u003e\n\u003cli\u003eEtna Black Door\u003c\/li\u003e\n\u003cli\u003eMineral and rock wool, EPS Insulation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eDesign That Speaks of Sophistication\u003c\/h2\u003e\n\u003cp\u003eFrom the outside, the Spa Mini makes a bold yet tasteful statement. Its sleek cube-shaped structure is finished in\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003epainted spruce cladding\u003c\/strong\u003e—available in\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003edark grey as standard\u003c\/strong\u003e, with custom colour options to suit your outdoor space. The striking\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003efull-length glass façade\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eoffers an unobstructed view, blending seamlessly with contemporary garden or poolside architecture.\u003c\/p\u003e\n\u003cp\u003eThe\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003edouble-glazed, insulated glass\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ecombines a tinted grey pane with clear glass, ensuring privacy while maintaining an open, airy feel. Robust construction materials and weather-resistant finishes guarantee lasting beauty and performance in any climate.\u003c\/p\u003e\n\u003ch2\u003eA Warm, Inviting Interior Like No Other\u003c\/h2\u003e\n\u003cp\u003eStep inside and you’ll immediately notice the difference. The\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003ehexagon-patterned Thermo Abachi wall and ceiling tiles\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ecreate a visually stunning backdrop, while the smooth\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eThermo Aspen benches and flooring\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eoffer ergonomic comfort and durability. Every detail is designed to provide an elevated spa-like experience, enhanced by\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003edimmable RGB LED lighting\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ethat allows you to customise the ambience to your mood.\u003c\/p\u003e\n\u003cp\u003eWhether you prefer soft, soothing illumination or dynamic colour effects, the integrated\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eLED strips behind the backrest and under the upper bench\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ehelp create the perfect sanctuary for relaxation.\u003c\/p\u003e\n\u003ch2\u003ePowerful, Customisable Heating Options\u003c\/h2\u003e\n\u003cp\u003eAt the heart of the Spa Mini is the cutting-edge\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eSaunum Experience\/Primary 9kW heater\u003c\/strong\u003e, designed to evenly distribute heat and enrich the air with negative ions for a gentler, more comfortable sauna session. Paired with the intuitive\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eSaunum Leil control unit\u003c\/strong\u003e, this system allows you to adjust temperature, humidity, and fan speed with ease.\u003c\/p\u003e\n\u003cp\u003eThe\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eNordic Elegance Spa Mini\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ecan be tailored to suit your personal style and wellness preferences through a wide range of customisation options. For the exterior, you can choose from\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eThermo pine or spruce cladding\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eand select your preferred\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003ecolour finish\u003c\/strong\u003e, including black, white, or a custom shade to complement your outdoor space. Various\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eglass options\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eare available, including clear, bronze, or mirror finishes to enhance privacy or design aesthetics. The interior can also be personalised, with the option to remove the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eRGB LED lighting\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eor the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eLED strips behind the backrest and under the bench\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003efor a more traditional look. You can select alternative\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003ebench and wall materials\u003c\/strong\u003e, such as\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eThermo Aspen, Aspen, or Alder boards\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003einstead of the signature EmotionWood tiles.\u003c\/p\u003e\n\u003ch5\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Dimensions \u0026amp; Capacity\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"146\"\u003e \u003ccol width=\"247\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeight\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.40 m\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWidth\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.18 m (including roof overhang)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLength \/ Depth\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.43 m (including roof overhang)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSeating Capacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4–5 Persons\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWeight\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. 1700 kg\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Installation: Plug-and-Play System\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA streamlined solution designed for a fast, effortless transition from delivery to first use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePre-Assembled:\u003c\/strong\u003e\u003cspan\u003e Delivered fully built and ready for immediate positioning.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSimple Connection:\u003c\/strong\u003e\u003cspan\u003e Connects directly to a standard domestic power outlet.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-fca691a6-7fff-a972-6c64-43fa7f8f576c\"\u003eNon-Invasive: No on-site construction or specialist electrical hardwiring required.\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Heating \u0026amp; Climate Control\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEngineered for rapid heat-up times, consistent thermal distribution, and an authentic sauna environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHeater:\u003c\/strong\u003e\u003cspan\u003e Saunum Primary\/Experience 9 kW electric heater (Standard).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eControl Unit:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eSaunum LEIL (Digital Interface).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eStone Capacity:\u003c\/strong\u003e\u003cspan\u003e 90 kg for high thermal mass and superior steam (\u003c\/span\u003e\u003cspan\u003eleil\u003c\/span\u003e\u003cspan\u003e) quality.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Exterior Engineering \u0026amp; Finish\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eThermowood Cladding\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUtilising a high-performance, heat-treated timber specifically curated for the British climate:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStability:\u003c\/strong\u003e\u003cspan\u003e 40–50% improved dimensional stability with minimal swelling or warping.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eResilience:\u003c\/strong\u003e\u003cspan\u003e 50–90% reduction in moisture absorption compared to untreated wood.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSustainability:\u003c\/strong\u003e\u003cspan\u003e 100% chemical-free treatment (heat and steam only).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLongevity:\u003c\/strong\u003e\u003cspan\u003e Durability Class 1–2, ensuring a lifespan comparable to premium hardwoods.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eFacade Protection\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eColour:\u003c\/strong\u003e\u003cspan\u003e Dark Grey.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCoating:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eStoColor® Dryonic®\u003c\/span\u003e\u003cspan\u003e facade system. A premium, biomimetic, weather-resistant finish engineered for maximum durability in demanding coastal or high-moisture environments.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e5. Interior Design: The EmotionWood System\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMoving beyond static cladding, this model features a modular, design-led interior.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMaterial:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eHexagon Thermo Abachi panels.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eVersatility:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOver 50 interchangeable textures, tones, and patterns available.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eBespoke Feel:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAllows for a personalised architectural aesthetic that can be reconfigured or updated over time.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e6. Glazing \u0026amp; Access\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHigh-Performance Glass\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMain Glazing:\u003c\/strong\u003e\u003cspan\u003e 1963 × 2140 mm.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConstruction:\u003c\/strong\u003e\u003cspan\u003e Double-tempered safety glass (6 mm Grey Tint + 12 mm Spacer + 6 mm Clear).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eBenefits:\u003c\/strong\u003e\u003cspan\u003e 50% reduction in heat loss, enhanced acoustic insulation, and significantly reduced external condensation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDoors \u0026amp; Ironmongery\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eExternal Door:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEtna Black (8×21) with double-tempered glazing.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHandles:\u003c\/strong\u003e\u003cspan\u003e Hand-crafted from solid Alder wood for low thermal conductivity.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e7. Energy Efficiency \u0026amp; Structural Integrity\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"128\"\u003e \u003ccol width=\"445\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLayer\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMaterial \/ Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInsulation\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHigh-density Mineral Wool, Rock Wool, and EPS\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eVapour Barrier\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eReinforced Aluminium Foil\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWind Barrier\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBreathable, high-performance windproof membrane\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRoofing\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBitumen honeycomb coating for flat-surface weatherproofing\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEfficiency Note:\u003c\/strong\u003e\u003cspan\u003e The compact volume combined with advanced insulation ensures rapid temperature attainment and lower operating costs per session.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e8. Integrated Lighting \u0026amp; Ventilation\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eAmbiance Control\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA heat-resistant RGB LED system (30,000–40,000 hour lifespan) provides total atmospheric control via a dedicated remote dimmer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eZones:\u003c\/strong\u003e\u003cspan\u003e 2 LEDs behind the backrest, 1 LED beneath the upper bench, and external terrace mood lighting.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eAirflow\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSystem:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eNatural convection ventilation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOutlets:\u003c\/strong\u003e\u003cspan\u003e 3 strategically positioned openings to ensure a fresh, oxygen-rich environment without compromising heat retention.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSauna Air Nordic Elegance Mini 4 Person Outdoor Luxury Sauna\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works \u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Sauna Air Nordic Elegance Spa Mini is a compact, fully pre-assembled luxury outdoor sauna, designed to deliver a high-performance Finnish sauna experience with a smaller footprint. From consultation to your first sauna session, every stage is carefully managed to ensure a seamless, high-end experience tailored for up to 4 adults.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Initial Consultation \u0026amp; Outdoor Planning \u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a personalised consultation focused on outdoor placement.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe discuss:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eGarden, terrace, or courtyard location (ideal for smaller urban spaces)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAccess routes for delivery and lifting (crucial for the Mini's 1500kg+ weight)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDistance from power supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePrivacy, orientation, and views through the panoramic glass\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLocal planning considerations (where applicable)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIntended usage (private relaxation or recovery). This ensures the Sauna Air Mini integrates beautifully into your outdoor space while meeting practical and technical requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Customisation \u0026amp; Design Specification\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce the location is confirmed, your sauna is tailored to suit both your environment and aesthetic. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCustomisation options include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eExterior cladding in painted spruce (Dark Grey as standard, custom colours available)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePremium interior wood selection (Hexagon Thermo Abachi walls and Thermo Aspen seating)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePanoramic double-tempered glass configuration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eErgonomic bench layout designed for 4 people\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAdvanced heating (Saunum Experience\/Primary 9kW system)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIntegrated dimmable RGB ambient lighting. Every Sauna Air Mini is designed to feel bespoke, providing architectural presence even in a compact form.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Order Confirmation \u0026amp; Handcrafted Production\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAfter approval, your sauna enters production in Finland.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat happens:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna is handcrafted using premium, weather-resistant materials (CLT panels and multi-layer insulation)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFully assembled in the factory as a complete, turnkey unit\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll internal systems, including the Saunum air-blending heater and lighting, are installed and tested\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eQuality checks ensure the sauna arrives ready for immediate use. The result is a structurally superior outdoor sauna, not a flat-pack or modular kit.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery Planning \u0026amp; Outdoor Logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause the Sauna Air Mini arrives fully assembled and weighs approximately 1500kg, delivery planning is essential.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery planning includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCoordinating a suitable delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirming access for large delivery vehicles\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlanning lifting equipment (typically a HIAB or crane for garden placement)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIdentifying the final placement position, the sauna is delivered to the closest safe access point and lifted directly onto its prepared base.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Outdoor Site Preparation (Before Delivery)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, your outdoor site must be fully prepared.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEssential requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA solid, level base (concrete slab, reinforced paving, or engineered deck)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUse of water-resistant material (like bitumen strips) between the base frame and the ground\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdequate drainage to prevent standing water (integrated floor drain included)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access from the road to the placement point with no overhead obstructions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical supply routed and ready for connection. Correct site preparation ensures the long-term performance of the mineral wool and EPS insulation system.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation — Outdoor Plug-and-Play Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe key advantage of the Sauna Air Mini is its \"plug-and-play\" design, allowing for rapid setup once on site.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation process:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSauna positioned and levelled on the prepared base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWeather-resistant electrical connection completed by a qualified electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSaunum Leil control unit and air-blending systems tested\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eVerification of the natural ventilation (3-vent system). There is no on-site construction, ensuring minimal disruption to your garden or outdoor space.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Electrical Supply for Outdoor Use \u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOutdoor saunas require professional electrical planning. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey electrical considerations:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDedicated power supply sized for the 9kW Saunum heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eArmoured outdoor-rated cabling (typically 6.0 mm² or higher, depending on run length)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRCD protection and correct fuse ratings (typically ~40 Amps)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWeatherproof isolation switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll work carried out by a qualified electrician. This ensures safe, compliant operation in year-round British weather conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Commissioning \u0026amp; Final Handover \u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce installed, the sauna is commissioned. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHeater and Saunum air-blending system testing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRGB LED lighting and dimming checks\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eVentilation performance review\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuidance on using the Saunum Leil control unit (including Wi-Fi\/Mobile options)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSafety and maintenance briefing: You are now ready to use your luxury mini-spa with confidence.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Your First Outdoor Sauna Session\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith everything complete, you can enjoy your first session.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to expect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eExceptional \"Löyly\" (steam) thanks to the Saunum air-blending system\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEven heat distribution from floor to ceiling (no cold feet)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eImmersive views through the full-height glass façade\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA deeper, more comfortable breathing experience. The combination of high-end Finnish engineering and compact design creates a truly restorative sanctuary.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Ongoing Support \u0026amp; Outdoor Care\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBalance Recovery provides long-term support to ensure lasting performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSupport includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTwo-year warranty on structural and electrical components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdvice on exterior spruce cladding care\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHeater maintenance and stone replacement guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTechnical assistance for the control system. With proper care, your Sauna Air Nordic Elegance Mini is designed to provide a premium wellness experience for many years.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Saunum Experience\/Primary is a unique heater with an integrated sauna climate device, designed to deliver an enhanced sauna experience in apartments and private homes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe large stone volume and patented air mixing system ensure exceptional steam that is soft, long-lasting, and evenly distributed throughout the sauna \u0026amp; Himalayan salt balls (included as standard) are placed in the airflow path, and when heated, they release negative salt ions into the air. These ions are believed to support respiratory health, improve skin condition, and enhance overall well-being, adding a healing dimension to every sauna session.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Saunum Experience\/Primary offers at least five different sauna solutions, transforming your sauna into a relaxing home spa. Thanks to its compact dimensions and timeless design, it fits beautifully into any sauna space.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeating preferences can be customised too, with choices like the Narvi Velvet Electric 9kW heater, Narvi Velvet 20 wood-burning stove, or the Saunum Spa Session 9kW for an enhanced sauna experience. Additional upgrades include control units, chimney sets, and specialised air circulation systems. To explore these customisations and create your perfect Spa Mini, please call us or email \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to help you design your dream sauna.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician prior to any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example:\u003c\/span\u003e\u003cspan\u003e a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power Current Draw Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment. Strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Planning \u0026amp; Outdoor Logistics\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSauna Air units are delivered fully built and are heavy. To ensure a safe and successful placement, comprehensive delivery planning is essential.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery logistics include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eScheduling:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCoordinating a suitable delivery date that aligns with your site readiness.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAccess Verification:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConfirming clear, unobstructed access for large delivery vehicles from the main road to your property.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLifting Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePlanning for specialised lifting equipment—typically an HIAB truck or a mobile crane—required for garden or backyard placements.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFinal Placement:\u003c\/strong\u003e\u003cspan\u003e The delivery team will safely transport the sauna to the closest accessible point and lift it directly onto your pre-prepared base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Outdoor Site Preparation (Pre-Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour outdoor site must be fully prepared before the delivery vehicle arrives. Proper site preparation guarantees the structural integrity and long-term performance of the sauna's insulation and timber base.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEssential base requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSolid \u0026amp; Level Foundation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA robust, perfectly level base is required (e.g., a poured concrete slab, reinforced heavy-duty paving, or a structurally engineered deck).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMoisture Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe use of water-resistant materials (such as bitumen strips) between the sauna's base frame and the ground to prevent moisture ingress.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAdequate Drainage:\u003c\/strong\u003e\u003cspan\u003e A run-off plan or soakaway to prevent standing water around the base, complementing the sauna's integrated floor drain.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eClearance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eClear, unobstructed space around the final placement point, with no low-hanging branches or overhead cables.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eUtility Routing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eElectrical supply cables must be routed to the site and ready for final connection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation \u0026amp; \"Plug-and-Play\" Setup\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA key advantage of the fully assembled Sauna Air range is the minimal on-site construction required, ensuring virtually no disruption to your garden or outdoor space.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe setup process involves:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePositioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCarefully lowering, positioning, and levelling the sauna on your prepared base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eElectrical Connection:\u003c\/strong\u003e\u003cspan\u003e A qualified electrician will complete the weather-resistant electrical connections.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSystem Integration:\u003c\/strong\u003e\u003cspan\u003e Connecting and testing the control unit and specialised air-blending systems.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eVentilation Check:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eVerifying the natural multi-vent airflow system to ensure optimal climate balance inside the cabin.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOutdoor saunas are high-load appliances that require professional electrical planning. \u003c\/span\u003e\u003cspan\u003eAll electrical work is the customer's responsibility and must be carried out by a certified electrician\u003c\/span\u003e\u003cspan\u003e to ensure safe, compliant operation in year-round weather conditions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey electrical considerations:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDedicated Power Supply:\u003c\/strong\u003e\u003cspan\u003e A dedicated circuit sized specifically for your chosen heater model's kW output.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eArmoured Cabling:\u003c\/strong\u003e\u003cspan\u003e Steel Wire Armoured (SWA) outdoor-rated cabling must be used for the run from your main consumer unit to the sauna.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSafety Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe circuit must feature appropriate RCD protection and correctly rated fuses.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eIsolation:\u003c\/strong\u003e\u003cspan\u003e A weatherproof rotary isolation switch must be installed near the sauna for safe maintenance and emergency shut-off.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e5. Commissioning \u0026amp; Final Handover\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce the unit is placed and the electrical connections are live, the final commissioning phase begins to ensure everything operates flawlessly.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCommissioning includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHeater \u0026amp; Air-Blending Test:\u003c\/strong\u003e\u003cspan\u003e Running the heater and climate-balancing systems to verify temperature and airflow.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLighting Checks:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTesting the integrated LED lighting, including dimming functions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eControl Unit Walkthrough:\u003c\/strong\u003e\u003cspan\u003e Guiding how to use your digital control unit (including Wi-Fi or mobile app integration, if applicable).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSafety \u0026amp; Maintenance Briefing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA quick overview of best practices for keeping your sauna in pristine condition.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce these checks are complete, you are ready to use your luxury outdoor spa with complete confidence!\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSauna Air Saunas come with a 2-year manufacturer’s warranty, ensuring peace of mind and long-lasting quality. This warranty covers defects in materials and workmanship under normal residential use, starting from the date of delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCovered under the warranty are the structural CLT (Cross Laminated Timber) panels, Thermoalder benches and seating, as well as all factory-installed systems and components. This includes the heater, ventilation system, and all electrical systems with dimmable LED lighting.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease note, the warranty does not cover issues arising from improper installation, normal wear and tear (such as minor wood warping or discolouration), neglect, misuse, poor maintenance, or damage caused by environmental factors like storms or excessive snow. It also excludes unauthorised modifications or the addition of third-party products after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eShould a fault occur, all warranty claims must be submitted directly to Balance Recovery within 30 days of the issue being discovered. Claims must include a detailed description and clear photographs of the defect. Any repair work must be carried out either by Sauna Air or an authorised service partner unless agreed otherwise in writing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor the first 12 months following delivery, all repair, replacement, shipping, and labour costs are fully covered. From months 13 to 24, replacement parts are provided free of charge; however, shipping and labour costs may apply.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty is non-transferable and applies only to the original purchaser at the original installation address. Sauna Air liability under this warranty is limited to the original purchase price of the sauna and does not extend to any indirect or consequential damages.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/2026_Emotion_Wood_Catalogue.pdf?v=1774602297\"\u003e\u003cspan\u003e2026 Emotion Wood Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Emotion_Wood_Portfolio_Presentation_2026.pdf?v=1774602295\"\u003e\u003cspan\u003eEmotion Wood Portfolio Presentation 2026\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Sauna Air","offers":[{"title":"Default Title","offer_id":53508111630668,"sku":null,"price":26999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/6_fe164267-5483-49e5-8fdc-d4264b60cac4.png?v=1759748502"},{"product_id":"br-traditional-thermowood-barrel-sauna-2-3-person-complete-kit","title":"BR Traditional Thermowood Barrel Sauna 2-3 Person Complete Kit","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"279\" data-start=\"212\"\u003eBR Traditional Thermowood Barrel Sauna 2-3 Person Complete Kit\u003c\/h2\u003e\n\u003cp data-end=\"369\" data-start=\"280\"\u003e\u003cstrong data-end=\"369\" data-start=\"280\"\u003eA Compact Luxury Retreat – Scandinavian Craftsmanship for 2–3 Person Outdoor Wellness\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"805\" data-start=\"371\"\u003eThe BR Traditional Thermowood Barrel Sauna 2-3 Person Complete Kit is a beautifully engineered traditional outdoor sauna designed for those who want premium wellness in a compact, stylish form. As the refined successor to the popular BR Cube design, this 2–3 person model combines timeless aesthetics with exceptional durability, handcrafted from high-quality Thermowood for superior longevity, insulation, and weather resistance.\u003c\/p\u003e\n\u003cp data-end=\"1204\" data-start=\"807\"\u003eIts elegant, rounded barrel shape is not only visually striking—it also enhances heat circulation, maximising warmth and efficiency. A full-length tempered glass door invites you into a peaceful, light-filled refuge, while the robust 42 mm and 28 mm wall construction, paired with a durable black Katepal roof, ensures consistent heat retention and year-round protection from the elements.\u003c\/p\u003e\n\u003cp data-end=\"1376\" data-start=\"1206\"\u003eInside, the thoughtfully designed L-shaped benches offer ergonomic support, providing both upright and reclining comfort for a relaxing, restorative sauna experience.\u003c\/p\u003e\n\u003ch2 data-end=\"1421\" data-start=\"1383\"\u003eTailored to Your Wellness Lifestyle\u003c\/h2\u003e\n\u003cp data-end=\"1561\" data-start=\"1423\"\u003eThe BR Traditional Thermowood Barrel Sauna 2-3 Person Complete Kit can be customised to suit your preferences, with options including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"1602\" data-start=\"1565\"\u003eMultiple traditional heater choices\u003c\/li\u003e\n\u003cli data-end=\"1627\" data-start=\"1605\"\u003eGlass front upgrades\u003c\/li\u003e\n\u003cli data-end=\"1660\" data-start=\"1630\"\u003eAmbient LED lighting systems\u003c\/li\u003e\n\u003cli data-end=\"1724\" data-start=\"1663\"\u003eOptional accessories such as buckets, ladles, and headrests\u003c\/li\u003e\n\u003cli data-end=\"1780\" data-start=\"1727\"\u003eSelf-assembly flat-pack or fully assembled delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"1889\" data-start=\"1782\"\u003eEvery feature is designed to elevate your sauna ritual while blending effortlessly with your outdoor space.\u003c\/p\u003e\n\u003ch2 data-end=\"1933\" data-start=\"1896\"\u003eA Stylish Statement for Any Garden\u003c\/h2\u003e\n\u003cp data-end=\"2277\" data-start=\"1935\"\u003eCompact yet luxurious, the BR Traditional Thermowood Barrel Sauna 2-3 Person Complete Kit brings Scandinavian charm, exceptional craftsmanship, and premium performance to your home. Whether you’re enhancing your wellness routine or adding a standout feature to your garden, this sauna delivers both beauty and function in perfect harmony.\u003c\/p\u003e\n\u003ch2\u003eWhat Is Included?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e1 x Balance Recovery Barrel 2 - 3 Person Sauna (Unassembled - Worth £3,899)\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e1 × Harvia Vega 6kW Electric Heater \u0026amp; Sauna Stones (Valued at £499)\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e1 × Sauna Bucket, Ladle \u0026amp; Thermometer Set (Valued at £149)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e2 × Ergonomic Sauna Headrests (Valued at £149)\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003eFREE Unloading \u0026amp; Kerbside Delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSauna Shell Material:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThermowood\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSauna Bench Material:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAlder Wood\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDoor:\u003c\/strong\u003e\u003cspan\u003e Tempered Glass\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003cspan\u003e 600 kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFront and Back Wall Thickness:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e28 mm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSide Wall Thickness:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e42 mm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eRoofing:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eKatepal black\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eBenches:\u003c\/strong\u003e L-Shaped\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInternal Dimensions (H x W x D):\u003c\/strong\u003e 196 cm x 196 cm x 140 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eInternal Volume:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e4.2m³\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eExternal Dimensions (H x W x D):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e215 cm x 205 cm x 160 cm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFlat Pack Dimensions (H x W x D):\u003c\/strong\u003e\u003cspan\u003e 90 cm x 117 cm x 200 cm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eBalance Recovery 2-3 Person Outdoor Barrel Sauna (Complete Kit)\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChoose the Balance Recovery 2 - 3 Person Outdoor Barrel Sauna, supplied as a complete sauna kit, including the heater and essential accessories.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou may also select an optional front glass wall and the Dimmable LED Lights upgrade.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eComplete your order through our website.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou will receive a confirmation email immediately with your order details, the estimated delivery time (typically 6-8 weeks), and any potential next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTo help ensure a smooth delivery, you are very welcome to send us a detailed video of your property and the surrounding area where the sauna will be delivered. This allows us to check access for the delivery vehicle and unloading equipment, helping avoid any unexpected issues on delivery day. The delivery is kerbside delivery only.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Manufacturing\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, production is scheduled.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Balance Recovery 2 - 3 Person Outdoor Barrel Sauna is handcrafted from premium Thermowood, selected for its durability, moisture and heat resistance, and excellent thermal performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe sauna is supplied as a complete flat-pack kit, including:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSauna cabin components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBenches and fittings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e6 kW Harvia sauna heater and stones\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2x Headrests\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1x Bucket, Ladle, and Thermometer \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components are carefully manufactured, inspected, and packed for dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation – FREE Kerbside Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen your sauna is ready, we arrange FREE last-mile kerbside delivery, including unloading.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat this means:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna is delivered on a pallet to the nearest safe kerbside location at your property\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe delivery team will unload the pallet from the vehicle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery is pre-scheduled, and you will be notified of the estimated date and time in advance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003ePlease note:\u003c\/span\u003e\u003cspan\u003e kerbside delivery does not include moving components beyond the kerbside or positioning the sauna on its base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure the installation site is ready:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA level, solid foundation capable of supporting approximately 600 kg (empty) plus occupants (approximately 1000 kg) is a must.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTo avoid potential issues, it is recommended not to place the base on a slope or in an area prone to water pooling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access from the kerbside drop-off point to the installation area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical preparation, please consult with your electrician in advance:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAs the heater is included in your sauna kit, customers are strongly advised to consult a qualified electrician in advance to assess and prepare the electrical supply. It is advised that your electrician has experience dealing with wiring sauna heaters or experience with sauna builds.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTypically, this will include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA dedicated single-phase electrical supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitably rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll heater specifications and wiring instructions are supplied with your sauna kit.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery Day \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna will arrive palletised\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe delivery team will unload the pallet at the kerbside\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou are responsible for moving the components from the kerbside to the installation area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOnce unpacked:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all components carefully\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours to maintain warranty eligibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou may choose self-assembly or professional installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation Service (Recommended):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe offer a nationwide sauna installation service for the Balance Recovery 2 - 3 Person Outdoor Barrel Sauna at a fixed price of: £1,299 + VAT\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur Installation team will arrive on the same day as your Balance Recovery 2 - 3 Person Outdoor Barrel Sauna (Complete Kit) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProfessionally installed saunas include a 2-year warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe Build will be completed in one day; this will be invoiced separately, closer to the day of installation\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCoverage includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation anywhere in mainland UK (England)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAdditional charges apply for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChannel Islands\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIreland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertain parts of Scotland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWales\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsle of Wight\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuernsey\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your location falls into one of the above areas, installation is still available but will be quoted separately based on travel and logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur professional installation service includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, a detailed assembly manual is provided. Assembly is suitable for competent carpenters and typically takes 1–2 days, depending on experience and assistance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelf-assembled saunas include a 1-year warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical connection:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMust be carried out by a qualified electrician, ideally with sauna wiring experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUse a correctly rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll wiring must comply with UK electrical regulations (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA standard 6 kW heater at 230 V single-phase draws approximately 15 amps\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAlways provide the electrician with the heater manufacturer’s wiring instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce the sauna is assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply an appropriate breathable oil-based sauna wood treatment to all interior and exterior timber surfaces (mandatory for warranty validation)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck that the sauna is level and that doors, vents, and fittings operate smoothly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter electrical work is complete, perform a first warm-up test — the sauna should reach operating temperature efficiently (around 80 °C)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure all electrical safety checks and certifications are complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Balance Recovery 2 - 3 Person Outdoor Barrel Sauna (Complete Kit) is now ready to enjoy!\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eExperience:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTraditional dry sauna heat\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompact 2-3 person design\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDurable Thermowood construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncluded heater and essential accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOptional front glass wall upgrade\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant notes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelf-assembled saunas include a 1-year warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUncertified or improper electrical work may void the warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged items must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis is a made-to-order sauna; once production has commenced, it is non-refundable. Please read our \u003ca href=\"https:\/\/balancerecovery.co.uk\/policies\/refund-policy\"\u003ereturn and refund policy\u003c\/a\u003e for more information.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eOur support team is always available to assist with advice, replacement parts, and aftercare guidance.\u003c\/span\u003e\u003cstrong\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1. Delivery – FREE Kerbside Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe BR Traditional Thermowood Barrel Sauna 2–3 Person includes FREE kerbside delivery with unloading as standard.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat this includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery of your sauna on a pallet to the nearest safe kerbside point at your property\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnloading of the pallet from the delivery vehicle by the delivery team\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery scheduled in advance with a confirmed date and time\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ekerbside delivery does not include moving components beyond the kerbside, through your property, or positioning the sauna on its base.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo help ensure a smooth delivery, you are welcome to send a detailed video or photos of your property and access routes in advance. This allows us to confirm vehicle access and unloading arrangements ahead of delivery day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2. Installation Options\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe BR Traditional Thermowood Barrel Sauna 2–3 Person is supplied as a complete flat-pack kit, including the heater and essential accessories. You can choose between self-assembly and professional installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e3. Professional Installation Service\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe offer a nationwide installation service for this sauna at a fixed price of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e£1,499 + VAT\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCoverage:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMainland UK (England)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAdditional charges apply for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChannel Islands\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIreland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertain parts of Scotland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWales\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsle of Wight\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuernsey\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your location falls into one of these areas, installation is still available but will be quoted separately based on travel and logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur installation service includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull on-site assembly of the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation of all internal components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal structural checks\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHandover once the sauna is ready for electrical connection\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eelectrical connection must be completed by a qualified electrician and is not included in the installation price.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e4. Self-Assembly\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, a detailed assembly manual is included.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to expect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSuitable for competent DIY installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTypical assembly time: 1–3 days with two people\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components supplied in clearly labelled sections\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e5. Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe sauna heater is included as part of the complete kit. Customers are strongly advised to consult a qualified electrician before installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTypical requirements include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA dedicated electrical supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitably rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompliance with UK electrical regulations (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll heater specifications and wiring instructions are provided with your sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e6. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA level, solid base must be prepared before delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged items must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eImproper or uncertified electrical installations may void the warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician before any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example: a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power Current Draw Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size (Single-Phase)\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment. Strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003eHeater Selection – Harvia Vega BC60 (6 kW)\u003cb\u003e\u003c\/b\u003e\n\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Harvia Vega BC60 6 kW is an ideal and well-matched choice. It offers reliable performance while remaining energy-efficient for this sauna's size.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith a heating range suitable for 5–8 m³, the BC60 is perfectly sized for the BR sauna, delivering consistent heat without unnecessary power consumption. It provides straightforward, dependable sauna heating without WiFi or advanced digital controls—making it a cost-effective and robust option.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeaters with higher kW ratings will heat a sauna more quickly but also consume more energy. For the BR’s 5.5 m³ volume, the 6 kW BC60 strikes an excellent balance between heat-up time and efficiency.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend consulting a qualified electrician before your sauna arrives to ensure the electrical supply, cable sizing, and isolator meet requirements.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Harvia Vega BC60 heaters are supplied with stones included.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSauna Warranty Terms – Balance Recovery\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we take pride in the quality and craftsmanship of all our saunas. To give you complete confidence in your purchase, we offer a 2-year warranty when the sauna is installed by a professional or an approved installer. For customers who choose to self-assemble, a 1-year warranty applies.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo maintain product longevity and ensure the warranty remains valid, please follow the guidance below.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1. Finishing Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled wooden saunas must be treated both internally and externally with a suitable breathable wood oil immediately after installation. This is essential to validate the warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2. Missing or Defective Components\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf any components are missing or damaged upon delivery or during assembly, please take clear photographs and contact us immediately at contact@balancerecovery.co.uk.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMissing parts must be reported within 24 hours of receiving the product. Claims submitted after this timeframe will not qualify for free replacement, though parts can still be supplied at an additional cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e3. Foundation Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe sauna must be installed on a level, properly prepared base to ensure correct alignment of doors, windows, and structural elements.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e4. Warranty Terms\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty is valid for 2 years from handover for professionally installed saunas, and 1 year for self-assembled units, provided all instructions and finishing requirements are followed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty covers manufacturing faults, construction defects, and missing components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReplacement or repair of parts does not extend the original warranty period.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClaims must include photographic evidence and full details, sent to contact@balancerecovery.co.uk within the required timeframe.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBalance Recovery reserves the right to request additional inspection or involve independent experts if necessary.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e5. Warranty Exclusions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe following are not covered under the warranty:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage caused by incorrect self-assembly or failure to follow installation instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProducts stored outdoors in flatpack form and exposed to the elements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTransport damage, which must be reported to the courier immediately.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIssues arising from an uneven or unsuitable foundation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFailure to finish the wood inside and out after assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eNatural wood characteristics, including knots, resin pockets, tone variations, expansion, contraction, or minor cracking.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBreakage or damage to glass components and condensation on glass.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLoss, damage, or defects caused by theft, vandalism, or extreme weather conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e6. Warranty Invalidation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty will be void if:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe buyer fails to inspect the product’s contents and condition before assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMissing parts are not reported within 24 hours of delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFaulty or incorrect components are installed despite being identifiable before assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIncorrect details are provided, or proof of purchase cannot be supplied.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHeater Manuals:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Harvia_Vega_Installation_Manual.pdf?v=1718889021\"\u003e\u003cspan\u003eHarvia Vega BC60\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-16f66094-7fff-a56e-e2ab-f7f9b8449ff2\"\u003eHarvia Vega BC60 Wiring Manuals:\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Vega_BC45-BC90E_safety.pdf?v=1774866540\"\u003e\u003cspan\u003eHarvia Vega BC45 BC90E Safety\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Vega_BC45-BC90E_electric.pdf?v=1774866541\"\u003e\u003cspan\u003eHarvia Vega BC45 BC90E Electric\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation Instructions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Camilla_Barell_Installation_Manual.pdf?v=1732542554\"\u003e\u003cspan\u003eBR Barrel 2 - 3 Person Installation Instructions\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Balance Recovery","offers":[{"title":"Default Title","offer_id":53508130439500,"sku":null,"price":4299.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/camilla-barrel-sauna-2-3-person-656298.jpg?v=1759514797"},{"product_id":"br-5-6-person-traditional-thermowood-outdoor-sauna-complete-kit","title":"BR 5-6 Person Traditional Thermowood Outdoor Sauna Complete Kit","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"296\" data-start=\"243\"\u003eBR 5–6 Person Traditional Thermowood Outdoor Sauna\u003c\/h2\u003e\n\u003cp data-end=\"382\" data-start=\"298\"\u003e\u003cstrong data-end=\"382\" data-start=\"298\"\u003eA Spacious, Handcrafted Thermowood Sauna Designed for 5–6 Person Luxury Wellness\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"785\" data-start=\"384\"\u003eThe BR 5–6 Person Traditional Thermowood Outdoor Sauna is an expertly handcrafted wellness retreat, designed for those who desire a truly spacious and premium sauna experience at home. Built in Estonia—the heart of authentic sauna craftsmanship—this stunning outdoor sauna is made from high-quality Thermowood, offering exceptional durability, superior insulation, and timeless Scandinavian style.\u003c\/p\u003e\n\u003cp data-end=\"1070\" data-start=\"787\"\u003eWith comfortable seating for 5–6 people, the BR 5–6 Person Traditional Thermowood Outdoor Sauna is perfect for families, wellness enthusiasts, or anyone looking to elevate their garden with a luxury outdoor feature that blends relaxation, tradition, and superior performance.\u003c\/p\u003e\n\u003ch2 data-end=\"1111\" data-start=\"1077\"\u003ePremium Thermowood Construction\u003c\/h2\u003e\n\u003cp data-end=\"1238\" data-start=\"1113\"\u003eCrafted from ethically sourced, heat-treated Thermowood, the BR 5–6 Person Traditional Thermowood Outdoor Sauna delivers:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"1274\" data-start=\"1242\"\u003eOutstanding weather resistance\u003c\/li\u003e\n\u003cli data-end=\"1306\" data-start=\"1277\"\u003eReduced moisture absorption\u003c\/li\u003e\n\u003cli data-end=\"1343\" data-start=\"1309\"\u003eExceptional structural longevity\u003c\/li\u003e\n\u003cli data-end=\"1398\" data-start=\"1346\"\u003eA rich, natural aesthetic that enhances any garden\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"1496\" data-start=\"1400\"\u003eThis enhanced timber ensures your sauna remains stable, beautiful, and inviting year after year.\u003c\/p\u003e\n\u003ch2 data-end=\"1557\" data-start=\"1503\"\u003eDesigned for Deep, Authentic Traditional Sauna Heat\u003c\/h2\u003e\n\u003cp data-end=\"1937\" data-start=\"1559\"\u003eWith its 8.2 m³ interior, dual-level benches, and efficient thermal performance, the BR 5–6 Person Traditional Thermowood Outdoor Sauna provides optimal heat circulation for a truly authentic Finnish-style sauna experience. Enjoy intense steam sessions, gentle relaxation, or revitalising heat therapy—all in a spacious, breathable environment designed for full comfort.\u003c\/p\u003e\n\u003ch2 data-end=\"1988\" data-start=\"1944\"\u003eSpacious, Light-Filled and Comfort-Driven\u003c\/h2\u003e\n\u003cp data-end=\"2079\" data-start=\"1990\"\u003eThe \u003cstrong data-end=\"2048\" data-start=\"1994\"\u003eBR 5–6 Person Traditional Thermowood Outdoor Sauna\u003c\/strong\u003e is thoughtfully designed with:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"2133\" data-start=\"2083\"\u003eDual-level benches for adjustable heat intensity\u003c\/li\u003e\n\u003cli data-end=\"2203\" data-start=\"2136\"\u003eA full-glass door that enhances natural light and visual openness\u003c\/li\u003e\n\u003cli data-end=\"2273\" data-start=\"2206\"\u003eA large 5–6 person layout, perfect for families or group sessions\u003c\/li\u003e\n\u003cli data-end=\"2317\" data-start=\"2276\"\u003eA calming, minimalistic Nordic interior\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"2415\" data-start=\"2319\"\u003eIts generous size makes it ideal for long, comfortable sessions and shared wellness experiences.\u003c\/p\u003e\n\u003ch2 data-end=\"2455\" data-start=\"2422\"\u003eBring Nordic Tranquillity Home\u003c\/h2\u003e\n\u003cp data-end=\"2748\" data-start=\"2457\"\u003eWhether you prefer the rewarding process of self-assembly or the convenience of a pre-built delivery, the\u003cstrong\u003e \u003c\/strong\u003eBR 5–6 Person Traditional Thermowood Outdoor Sauna seamlessly transforms your garden into a private retreat inspired by nature, tradition, and the soothing rituals of sauna culture.\u003c\/p\u003e\n\u003ch2 data-end=\"2795\" data-start=\"2755\"\u003eYour Personal Outdoor Wellness Escape\u003c\/h2\u003e\n\u003cp data-end=\"3094\" data-start=\"2797\"\u003eBeautifully crafted, sustainably built, and designed for extraordinary comfort, the BR 5–6 Person Traditional Thermowood Outdoor Sauna provides a premium way to unwind, recharge, and experience the full therapeutic benefits of traditional sauna bathing—right from the comfort of your own home.\u003c\/p\u003e\n\u003ch2\u003eWhat Is Included?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e1 x BR 5-6 Person Traditional Thermowood Outdoor Sauna (Unassembled - Worth £5499)\u003c\/li\u003e\n\u003cli\u003e1 x Harvia Clindro 9kW Heater PC60 and Stones (Worth £699)\u003c\/li\u003e\n\u003cli\u003e2 x Head Rests (Worth £149)\u003c\/li\u003e\n\u003cli\u003e1 x Bucket, Ladle, and Thermometer Set (Worth £149)\u003c\/li\u003e\n\u003cli\u003e1 x LED Lights (Worth £249)\u003c\/li\u003e\n\u003cli\u003eFREE Unloading And Kerbside Delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e\u003cspan\u003e 5–6 persons\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eInternal volume:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e8.2m³\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e\u003cspan\u003e 2.4m depth\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMaterial:\u003c\/strong\u003e\u003cspan\u003e Thermowood\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWall thickness:\u003c\/strong\u003e\u003cspan\u003e 42mm (sides), 28mm (front\/rear)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRoofing:\u003c\/strong\u003e\u003cspan\u003e Katepal black bitumen shingles\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eBenches:\u003c\/strong\u003e\u003cspan\u003e Dual-level I-shaped benches\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDoor:\u003c\/strong\u003e\u003cspan\u003e Full-length glass\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWeight (flat-pack): \u003c\/strong\u003e\u003cspan\u003eApprox. 600–700 kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eElectrical requirements: \u003c\/strong\u003e6–9kW heater (some models require 3-phase)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eBalance Recovery 5-6 Persons Outdoor Sauna (Complete Kit)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChoose the Balance Recovery 5 - 6 Person Outdoor Sauna \u003cmeta charset=\"utf-8\"\u003e(Complete Kit), supplied as a complete sauna kit \u003cmeta charset=\"utf-8\"\u003ethat includes the heater and essential accessories.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou may also select an optional front glass wall.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComplete your order through our website.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive a confirmation email immediately with your order details, the estimated delivery time (typically 6-8 weeks), and any potential next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTo help ensure a smooth delivery, you are very welcome to send us a detailed video of your property and the surrounding area where the sauna will be delivered. This allows us to check access for the delivery vehicle and unloading equipment, helping avoid any unexpected issues on delivery day. The delivery is kerbside delivery only.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Manufacturing\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, production is scheduled. \u003c\/span\u003e\u003cspan\u003eYour Balance Recovery 5 - 6 Person Outdoor Sauna is handcrafted from premium Thermowood, selected for its durability, moisture and heat resistance, and excellent thermal performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe sauna is supplied as a complete flat-pack kit, including:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSauna cabin components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBenches and fittings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e9 kW Harvia \u003cmeta charset=\"utf-8\"\u003eclindro sauna heater and stones\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2x Headrests\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1x Bucket, Ladle, and Thermometer \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll components are carefully manufactured, inspected, and packed for dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation – FREE Kerbside Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we arrange FREE last-mile kerbside delivery with unloading included.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat this means:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is delivered on a pallet to the nearest safe kerbside location at your property\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe delivery team will unload the pallet from the vehicle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery is pre-scheduled, and you will be notified of the estimated date and time in advance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003cspan\u003e kerbside delivery does not include moving components beyond the kerbside or positioning the sauna on its base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure the installation site is ready:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level, solid foundation capable of supporting approximately 700 kg (empty) plus occupants, approximately 1500 kg.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTo avoid potential issues, it is recommended not to place the base on a slope or in an area prone to water pooling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access from the kerbside drop-off point to the installation area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical preparation, please consult with your electrician in advance:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAs the heater is included in your sauna kit, customers are strongly advised to consult a qualified electrician in advance to assess and prepare the electrical supply. It is advised that your electrician has experience dealing with wiring sauna heaters or experience with sauna builds.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTypically, this will include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated single-phase electrical supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA suitably rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll heater specifications and wiring instructions are supplied with your sauna kit.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery Day \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna will arrive palletised\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe delivery team will unload the pallet at the kerbside\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou are responsible for moving the components from the kerbside to the installation area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce unpacked:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all components carefully\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours to maintain warranty eligibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou may choose self-assembly or professional installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation Service:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe offer a nationwide sauna installation service for the Balance Recovery 5 - 6 Person Outdoor Sauna at a fixed price of:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e£1,599 + VAT\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOur Installation team will arrive on the same day as your Balance Recovery 5 - 6 Person Outdoor Sauna (Complete Kit) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eThis build will typically be completed in one full day.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCoverage includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation anywhere in mainland UK (England)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAdditional charges apply for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChannel Islands\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIreland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCertain parts of Scotland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWales\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsle of Wight\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGuernsey\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your location falls into one of the above areas, installation is still available but will be quoted separately based on travel and logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur professional installation service includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, a detailed assembly manual is provided. Assembly is suitable for competent \u003cmeta charset=\"utf-8\"\u003ecarpenters\u003cb id=\"docs-internal-guid-764e188e-7fff-8824-2a12-17765582bdbb\"\u003e \u003c\/b\u003eonly and typically takes 2–3 days, depending on experience and assistance.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical connection:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMust be carried out by a qualified electrician, ideally with sauna wiring experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUse a correctly rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll wiring must comply with UK electrical regulations (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cmeta charset=\"utf-8\"\u003eA standard 9 kW heater at 230 V single-phase draws approximately 40 amps - 6.0 mm² (or higher, depending on cable run). Cable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAlways provide the electrician with the heater manufacturer’s wiring instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce the sauna is assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply an appropriate\u003cb id=\"docs-internal-guid-05f8be0d-7fff-f9a4-66e3-00e9b3d5ac00\"\u003e \u003c\/b\u003ebreathable oil-based wood treatment to all interior and exterior timber surfaces (mandatory for warranty validation)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck that the sauna is level and that doors, vents, and fittings operate smoothly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter electrical work is complete, perform a first warm-up test — the sauna should reach operating temperature efficiently (around 80 °C)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all electrical safety checks and certifications are complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Balance Recovery 5 - 6 Person Outdoor Sauna (Complete Kit) is now ready to enjoy!\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eExperience:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTraditional dry sauna heat\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompact 5 - 6 person design\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDurable Thermowood construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIncluded heater and essential accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOptional front glass wall upgrade\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant notes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled saunas include a 1-year warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUncertified or improper electrical work may void the warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged items must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis is a made-to-order sauna; once production has commenced, it is non-refundable. Please read our \u003ca href=\"https:\/\/balancerecovery.co.uk\/policies\/refund-policy\"\u003ereturn and refund policy\u003c\/a\u003e for more information.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur support team is always available to assist with advice, replacement parts, and aftercare guidance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1. Delivery – FREE Kerbside Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Balance Recovery 5 - 6 Person Outdoor Barrel Sauna includes FREE kerbside delivery with unloading as standard.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat this includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery of your sauna on a pallet to the nearest safe kerbside point at your property\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnloading of the pallet from the delivery vehicle by the delivery team\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery scheduled in advance with a confirmed date and time\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ekerbside delivery does not include moving components beyond the kerbside, through your property, or positioning the sauna on its base.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo help ensure a smooth delivery, you are welcome to send a detailed video or photos of your property and access routes in advance. This allows us to confirm vehicle access and unloading arrangements ahead of delivery day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2. Installation Options\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Balance Recovery 5 - 6 Person Outdoor Barrel Sauna is supplied as a complete flat-pack kit, including the heater and essential accessories. You can choose between self-assembly and professional installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e3. Professional Installation Service\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe offer a nationwide installation service for this sauna at a fixed price of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e£1,499 + VAT\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCoverage:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMainland UK (England)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAdditional charges apply for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChannel Islands\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIreland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertain parts of Scotland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWales\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsle of Wight\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuernsey\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your location falls into one of these areas, installation is still available but will be quoted separately based on travel and logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur installation service includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull on-site assembly of the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation of all internal components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal structural checks\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHandover once the sauna is ready for electrical connection\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eelectrical connection must be completed by a qualified electrician and is not included in the installation price.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e4. Self-Assembly\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, a detailed assembly manual is included.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to expect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSuitable for competent DIY installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTypical assembly time: 1–3 days with two people\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components supplied in clearly labelled sections\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e5. Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe sauna heater is included as part of the complete kit. Customers are strongly advised to consult a qualified electrician before installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTypical requirements include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA dedicated electrical supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitably rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompliance with UK electrical regulations (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll heater specifications and wiring instructions are provided with your sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e6. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA level, solid base must be prepared before delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged items must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eImproper or uncertified electrical installations may void the warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician before any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example: a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power Current Draw Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size (Single-Phase)\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment. Strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Cilindro90 (9 kW)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Harvia Cilindro90 (9 kW) is a powerful and reliable electric sauna heater designed for larger sauna spaces and frequent use. With its generous heat output and efficient design, it delivers quick heat-up times and sustained temperatures — ideal for those who enjoy intense sauna sessions or have a bigger sauna interior.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey Features \u0026amp; Benefits:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003e9 kW Power:\u003c\/strong\u003e\u003cspan\u003e Provides strong and consistent heat, making it well-suited for larger sauna rooms or for users who want rapid heat rise.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eQuick Warm-Up:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eEfficient heating elements and generous stone capacity enable faster heat build-up so your sauna reaches ideal temperatures sooner.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDurable Construction:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eBuilt with quality materials typical of Harvia’s renowned reliability, offering long-lasting performance even with regular use.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eAmple Stone Capacity:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eA healthy stone load stores heat effectively and delivers robust steam when water is ladled on the stones.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eUser-Friendly: \u003c\/strong\u003eCompatible with Harvia’s control options for straightforward operation — from basic wall controllers to advanced digital panels.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll Balance Recovery saunas are backed by a comprehensive 2-year manufacturer warranty covering structural integrity and craftsmanship. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis warranty applies whether you opt for self-assembly or professional installation, provided installation guidelines are followed.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical components, including heaters, are covered by individual manufacturer warranties, which may vary in duration depending on the model.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApplying the recommended breathable wood oil immediately upon installation is essential to validate your warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHeater Manuals:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Harvia_Cilindro_90_Installation_Manual.pdf?v=1718955606\"\u003e\u003cspan\u003eHarvia Cilindro 90 Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation Instructions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Camilla_XL_Construction_Manual.pdf?v=1738822622\"\u003e\u003cspan\u003eBR 5-6 Person Assembly Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Balance Recovery","offers":[{"title":"Default Title","offer_id":53508153868620,"sku":null,"price":6499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/23.png?v=1759747360"},{"product_id":"br-traditional-outdoor-sauna-3-4-person","title":"BR Traditional Outdoor Sauna 3-4 Person","description":"\u003ch2\u003eDiscover Timeless Elegance with the Camilla Outdoor Traditional Sauna\u003c\/h2\u003e\n\u003cp\u003eIndulge in the elegance and sophistication of the Camilla \u003ca href=\"https:\/\/balancerecovery.co.uk\/products\/camilla-traditional-outdoor-sauna-3-4-person\"\u003eOutdoor Traditional Sauna,\u003c\/a\u003e a masterpiece designed for 3-4 persons. Handcrafted from premium Thermowood, renowned for its durability and beautiful aesthetics, this sauna is a testament to superior craftsmanship. It effortlessly enhances any outdoor space, bringing timeless beauty to your garden or patio.\u003c\/p\u003e\n\u003ch2\u003eStep into a World of Soothing Ambiance\u003c\/h2\u003e\n\u003cp\u003eAs you enter through the full-length glass door, you're welcomed into an oasis of calm and tranquility. The Camilla Sauna is meticulously designed with thick 42mm side walls and 28 mm front and rear walls that envelop you in a warm, consistent heat, creating an inviting atmosphere where stress melts away. The robust Katepal black roofing ensures your serene escape is always protected, allowing for uninterrupted relaxation.\u003c\/p\u003e\n\u003ch2\u003eWhere Comfort Meets Exceptional Design\u003c\/h2\u003e\n\u003cp\u003eThe interior of the Camilla Sauna is a sanctuary of ergonomic design and luxury. With L-shaped benches crafted to encourage you to recline and unwind, every aspect is thoughtfully considered to ensure your ultimate comfort. Whether you opt for the self-assembly flatpack for a fulfilling DIY project or prefer the convenience of fully assembled delivery, immediate relaxation awaits.\u003c\/p\u003e\n\u003cdiv id=\"product-component-1717474468962\"\u003e\u003c\/div\u003e\n\u003ch2\u003ePersonalisation at Its Best\u003c\/h2\u003e\n\u003cp\u003eTailor your sauna experience to your liking with a range of customisable options:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eChoose from 5 different heaters\u003c\/li\u003e\n\u003cli\u003eEnhance the aesthetic with a visually stunning glass front wall.\u003c\/li\u003e\n\u003cli\u003eBenefit from a bespoke dimmable LED lighting electrical system, specifically designed for sauna usage\u003c\/li\u003e\n\u003cli\u003eComplete the experience with essential sauna accessories, including a bucket, ladle, and thermometer.\u003c\/li\u003e\n\u003cli\u003eTransform your sauna experience with the addition of comfortable headrests for ultimate relaxation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eA Commitment to Wellness\u003c\/h2\u003e\n\u003cp\u003eThe Camilla Outdoor Sauna isn't just a purchase; it's an investment in your health and well-being. Offering a slice of Finnish tranquility right in your backyard, this sauna transforms your outdoor living space into a sanctuary of relaxation and rejuvenation. Embrace the wellness lifestyle with the Camilla Sauna, where every moment is an opportunity to enhance your well-being.\u003c\/p\u003e","brand":"Balance Recovery","offers":[{"title":"Default Title","offer_id":53508202234188,"sku":null,"price":3759.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/1_a08e1f37-1153-4da0-b488-a51f27d1f923.png?v=1759746121"},{"product_id":"br-3-4-person-traditional-thermowood-outdoor-sauna-complete-kit","title":"BR 3-4 Person Traditional Thermowood Outdoor Sauna Complete Kit","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2\u003eDiscover Timeless Elegance with the Balance Recovery Outdoor Traditional Sauna\u003c\/h2\u003e\n\u003cp\u003eIndulge in the elegance and sophistication of the BR Outdoor Traditional Sauna, a masterpiece designed for 3-4 persons. Handcrafted from premium Thermowood, renowned for its durability and beautiful aesthetics, this sauna is a testament to superior craftsmanship. It effortlessly enhances any outdoor space, bringing timeless beauty to your garden or patio.\u003c\/p\u003e\n\u003ch2\u003eStep into a World of Soothing Ambience\u003c\/h2\u003e\n\u003cp\u003eAs you enter through the full-length glass door, you're welcomed into an oasis of calm and tranquillity. The BR Sauna is meticulously designed with thick 42mm side walls and 28 mm front and rear walls that envelop you in a warm, consistent heat, creating an inviting atmosphere where stress melts away. The robust Katepal black roofing ensures your serene escape is always protected, allowing for uninterrupted relaxation.\u003c\/p\u003e\n\u003ch2\u003eWhere Comfort Meets Exceptional Design\u003c\/h2\u003e\n\u003cp\u003eThe interior of the BR Sauna is a sanctuary of ergonomic design and luxury. With L-shaped benches crafted to encourage you to recline and unwind, every aspect is thoughtfully considered to ensure your ultimate comfort. Whether you opt for the self-assembly flatpack for a fulfilling DIY project or prefer the convenience of fully assembled delivery, immediate relaxation awaits.\u003c\/p\u003e\n\u003cdiv id=\"product-component-1717474468962\"\u003e\u003c\/div\u003e\n\u003ch2\u003eWhat Is Included?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e1 x BR Traditional Thermowood Outdoor Sauna 3-4 Person (Unassembled - Worth £3,999)\u003c\/li\u003e\n\u003cli\u003e1 x Harvia Vega 6kW Heater BC60 and Stones (Worth £499)\u003c\/li\u003e\n\u003cli\u003e2 x Head Rests (Worth £149)\u003c\/li\u003e\n\u003cli\u003e1 x Bucket, Ladle, and Thermometer Set (Worth £149)\u003c\/li\u003e\n\u003cli\u003eFREE Unloading And Kerbside Delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eA Commitment to Wellness\u003c\/h2\u003e\n\u003cp\u003eThe BR Outdoor Sauna isn't just a purchase; it's an investment in your health and well-being. Offering a slice of Finnish tranquillity right in your backyard, this sauna transforms your outdoor living space into a sanctuary of relaxation and rejuvenation. Embrace the wellness lifestyle with the BR Sauna, where every moment is an opportunity to enhance your well-being.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSauna Wall Material: \u003c\/strong\u003e\u003cspan\u003eThermowood\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSauna Bench Material:\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e Alder Wood\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDoor:\u003c\/strong\u003e\u003cspan\u003e Tempered Glass\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003cspan\u003e 600 kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFront and Back Wall Thickness:\u003c\/strong\u003e\u003cspan\u003e 28 mm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSide Wall Thickness:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e42 mm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRoofing:\u003c\/strong\u003e\u003cspan\u003e Katepal black\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eBenches:\u003c\/strong\u003e\u003cspan\u003e L-Shaped\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInternal Dimensions (H x W x D):\u003c\/strong\u003e 200 cm x 196 cm x 140 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInternal Volume:\u003c\/strong\u003e 5.5m³\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExternal Dimensions (H x W x D):\u003c\/strong\u003e 210 cm x 205 cm x 160 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eFlat Pack Dimensions (H x W x D): \u003c\/strong\u003e100 cm x 117 cm x 200 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eBuyers Guide - \u003c\/span\u003e\u003cspan\u003eBalance Recovery 3-4 Person Outdoor Sauna (Complete Kit)\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChoose the Balance Recovery 3 - 4 Person Outdoor Sauna, supplied as a complete sauna kit, including the heater and essential accessories.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou may also select an optional front glass wall and the Dimmable LED Lights upgrade.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eComplete your order through our website.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou will receive a confirmation email immediately with your order details, the estimated delivery time (typically 6-8 weeks), and any potential next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTo help ensure a smooth delivery, you are very welcome to send us a detailed video of your property and the surrounding area where the sauna will be delivered. This allows us to check access for the delivery vehicle and unloading equipment, helping avoid any unexpected issues on delivery day. The delivery is kerbside delivery only.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Manufacturing\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, production is scheduled. Your Balance Recovery 3 - 4 Person Outdoor Sauna (Complete Kit) is handcrafted from premium Thermowood, selected for its durability, moisture and heat resistance, and excellent thermal performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe sauna is supplied as a complete flat-pack kit, including:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSauna cabin components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBenches and fittings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e6 kW Harvia sauna heater and stones\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2x Headrests\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1x Bucket, Ladle, and Thermometer \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components are carefully manufactured, inspected, and packed for dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation – FREE Kerbside Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we arrange FREE last-mile kerbside delivery with unloading included.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat this means:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna is delivered on a pallet to the nearest safe kerbside location at your property\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe delivery team will unload the pallet from the vehicle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery is pre-scheduled, and you will be notified of the estimated date and time in advance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003cspan\u003e kerbside delivery does not include moving components beyond the kerbside or positioning the sauna on its base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure the installation site is ready:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA level, solid foundation capable of supporting approximately 600 kg (empty) plus occupants, approximately 1000 kg.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTo avoid potential issues, it is recommended not to place the base on a slope or in an area prone to water pooling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access from the kerbside drop-off point to the installation area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical preparation, please consult with your electrician in advance:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAs the heater is included in your sauna kit, customers are strongly advised to consult a qualified electrician in advance to assess and prepare the electrical supply. It is advised that your electrician has experience dealing with wiring sauna heaters or experience with sauna builds.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTypically, this will include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA dedicated single-phase electrical supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitably rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll heater specifications and wiring instructions are supplied with your sauna kit.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery Day \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna will arrive palletised\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe delivery team will unload the pallet at the kerbside\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou are responsible for moving the components from the kerbside to the installation area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce unpacked:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all components carefully\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours to maintain warranty eligibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYou may choose self-assembly or professional installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation Service (Recommended):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe offer a nationwide sauna installation service for the Balance Recovery 3 - 4 Person Outdoor Sauna (Complete Kit) at a fixed price of:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e£1,499 + VAT\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur Installation team will arrive on the same day as your Balance Recovery 3 - 4 Person Outdoor Sauna (Complete Kit)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe Build will be completed in one day; this will be invoiced separately, closer to the day of installation\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCoverage includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation anywhere in mainland UK (England)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAdditional charges apply for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChannel Islands\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIreland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertain parts of Scotland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWales\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsle of Wight\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuernsey\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your location falls into one of the above areas, installation is still available but will be quoted separately based on travel and logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur professional installation service includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, a detailed assembly manual is provided. Assembly is suitable for competent carpenters and typically takes 1–3 days, depending on experience and assistance.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical connection:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMust be carried out by a qualified electrician, ideally with sauna wiring experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUse a correctly rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll wiring must comply with UK electrical regulations (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA standard 6 kW heater at 230 V single-phase draws approximately 26 amps\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAlways provide the electrician with the heater manufacturer’s wiring instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce the sauna is assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply an appropriate breathable oil-based wood treatment to all interior and exterior timber surfaces (mandatory for warranty validation)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck that the sauna is level and that doors, vents, and fittings operate smoothly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter electrical work is complete, perform a first warm-up test — the sauna should reach operating temperature efficiently (around 80 °C)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure all electrical safety checks and certifications are complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Balance Recovery 3 - 4 Person Outdoor Sauna (Complete Kit) is now ready to enjoy!\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eExperience:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTraditional dry sauna heat\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompact 3-4 person design\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDurable Thermowood construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncluded heater and essential accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOptional front glass wall upgrade\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant notes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelf-assembled saunas include a 1-year warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUncertified or improper electrical work may void the warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged items must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis is a made-to-order sauna; once production has commenced, it is non-refundable. Please read our \u003ca href=\"https:\/\/balancerecovery.co.uk\/policies\/refund-policy\"\u003ereturn and refund policy\u003c\/a\u003e for more information.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur support team is always available to assist with advice, replacement parts, and aftercare guidance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1. Delivery – FREE Kerbside Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Balance Recovery 3 - 4 Person Outdoor Barrel Sauna includes FREE kerbside delivery with unloading as standard.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat this includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery of your sauna on a pallet to the nearest safe kerbside point at your property\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnloading of the pallet from the delivery vehicle by the delivery team\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery scheduled in advance with a confirmed date and time\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ekerbside delivery does not include moving components beyond the kerbside, through your property, or positioning the sauna on its base.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo help ensure a smooth delivery, you are welcome to send a detailed video or photos of your property and access routes in advance. This allows us to confirm vehicle access and unloading arrangements ahead of delivery day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2. Installation Options\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Balance Recovery 3 - 4 Person Outdoor Barrel Sauna is supplied as a complete flat-pack kit, including the heater and essential accessories. You can choose between self-assembly and professional installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e3. Professional Installation Service\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe offer a nationwide installation service for this sauna at a fixed price of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e£1,499 + VAT\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCoverage:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMainland UK (England)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAdditional charges apply for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChannel Islands\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIreland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertain parts of Scotland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWales\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsle of Wight\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuernsey\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your location falls into one of these areas, installation is still available but will be quoted separately based on travel and logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur installation service includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull on-site assembly of the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation of all internal components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal structural checks\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHandover once the sauna is ready for electrical connection\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eelectrical connection must be completed by a qualified electrician and is not included in the installation price.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e4. Self-Assembly\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, a detailed assembly manual is included.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to expect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSuitable for competent DIY installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTypical assembly time: 1–3 days with two people\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components supplied in clearly labelled sections\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e5. Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe sauna heater is included as part of the complete kit. Customers are strongly advised to consult a qualified electrician before installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTypical requirements include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA dedicated electrical supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitably rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompliance with UK electrical regulations (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll heater specifications and wiring instructions are provided with your sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e6. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA level, solid base must be prepared before delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged items must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eImproper or uncertified electrical installations may void the warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician before any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example: a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power Current Draw Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size (Single-Phase)\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment. Strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Vega BC60 (6 kW)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Harvia Vega BC60 6 kW is an ideal and well-matched choice. It offers reliable performance while remaining energy-efficient for this sauna's size.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith a heating range suitable for 5–8 m³, the BC60 is perfectly sized for the BR sauna, delivering consistent heat without unnecessary power consumption. It provides straightforward, dependable sauna heating without WiFi or advanced digital controls—making it a cost-effective and robust option.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeaters with higher kW ratings will heat a sauna more quickly but also consume more energy. For the BR’s 5.5 m³ volume, the 6 kW BC60 strikes an excellent balance between heat-up time and efficiency.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend consulting a qualified electrician before your sauna arrives to ensure the electrical supply, cable sizing, and isolator meet requirements.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Harvia Vega BC60 heaters are supplied with stones included.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo ensure the longevity of your product and to maintain your factory warranty, please carefully follow the guidelines below.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1. Important Care Instructions\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWood Treatment Requirement\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your wooden product is supplied as a self-assembly kit, it must be treated both internally and externally with a suitable breathable wood oil immediately after assembly. This is a mandatory requirement for warranty validation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2. Reporting Missing or Defective Parts\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUpon delivery and during assembly, please inspect all components carefully. If any parts are missing or defective, take clear photographs and contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e within 24 hours of receiving the product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eClaims for missing items submitted after this period will not be covered under the warranty. However, we may still supply replacement parts outside this window, though charges will apply.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e3. Installation Surface\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour sauna must be installed on a level, pre-prepared foundation to ensure correct alignment and proper functioning of doors and windows.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e4. Warranty Coverage\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty is valid for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2 years from the date of handover for professionally installed saunas\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1 year for self-assembled saunas, provided all installation and finishing guidelines are followed\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eStructural and manufacturing defects\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing components reported within the required timeframe\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAssessment and investigation by specialists, if necessary\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not extend if replacement parts are supplied during the warranty period.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e5. Warranty Exclusions\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe following are not covered under the warranty:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAssembly Errors:\u003c\/strong\u003e\u003cspan\u003e Any damage resulting from incorrect self-assembly or failure to follow the supplied installation instructions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eImproper Storage: \u003c\/strong\u003eDamage caused by storing the product outdoors in flat-pack form or exposing it to weather conditions before assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eTransportation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAny transport-related damage must be reported directly to the transport company.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eIncorrect Installation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIncluding installations on uneven surfaces or failure to follow the assembly guidelines.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLack of Finishing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eFailure to treat the wood inside and out with appropriate breathable wood oil immediately after assembly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNatural Wood Characteristics:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIncluding movement due to temperature or humidity (expansion or contraction), variations in colour or grain, knots, resin pockets, and minor cracking.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eGlass \u0026amp; External Factors\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e: \u003c\/strong\u003eDamage to glass caused by the buyer, condensation on glass, or damage resulting from theft, vandalism, or extreme weather events.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e6. Conditions That Invalidate the Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eFailure to Inspect Upon Delivery:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eThe warranty will be void if the customer does not thoroughly inspect the delivery for quantity, quality, and condition before assembly. Any missing components must be reported within 24 hours of delivery. Reports after this timeframe may still be addressed, but replacement parts will be chargeable.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eInstalling Known Faults:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eProceeding with assembly using parts that were clearly damaged or incorrect at the time of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eIncorrect or Incomplete Information: \u003c\/strong\u003e\u003cspan\u003eProviding false details or failing to provide proof of purchase may render warranty claims invalid.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHeater Manuals:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Harvia_Vega_Installation_Manual.pdf?v=1718889021\"\u003e\u003cspan\u003eHarvia Vega BC60\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-16f66094-7fff-a56e-e2ab-f7f9b8449ff2\"\u003eHarvia Vega BC60 Wiring Manuals:\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Vega_BC45-BC90E_safety.pdf?v=1774866540\"\u003e\u003cspan\u003eHarvia Vega BC45 BC90E Safety\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Harvia_Vega_BC45-BC90E_electric.pdf?v=1774866541\"\u003e\u003cspan\u003eHarvia Vega BC45 BC90E Electric\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation Instructions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Camilla_Sauna_Installation_Manual.pdf?v=1710843860\"\u003e\u003cspan\u003eBR 3 - 4 Person Installation Instructions\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Balance Recovery","offers":[{"title":"Default Title","offer_id":53529029935436,"sku":null,"price":4499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/1_84a0ffd5-2e3e-43c8-ac3c-62fdd5e7f8f1.png?v=1759746393"},{"product_id":"kuut-large-scandinavian-electrical-outdoor-sauna-with-shower","title":"KUUT Large Scandinavian Electrical Outdoor Sauna with Shower","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2\u003eKUUT Outdoor Sauna L with Shower – Finnish Craftsmanship, British Comfort\u003c\/h2\u003e\n\u003cp\u003eExperience the ultimate relaxation with the KUUT Electrical Sauna featuring an integrated shower. This premium sauna combines sleek Scandinavian design with modern wellness technology, offering a complete spa experience from the comfort of your home. \u003cbr\u003e\u003cbr\u003e- The advanced electrical heating system delivers consistent, therapeutic warmth whilst the built-in shower functionality eliminates the need for separate facilities, streamlining your wellness routine. Engineered with precision temperature controls, this sauna accommodates both traditional heat therapy sessions and refreshing post-sauna rinses without leaving your private sanctuary. \u003cbr\u003e\u003cbr\u003e- Crafted from high-quality materials with attention to durability and aesthetics, the KUUT sauna suits contemporary interiors whilst providing the authentic sauna experience favoured by wellness professionals. Ideal for those seeking cardiovascular benefits, muscle recovery, and stress relief, this integrated system represents a sophisticated investment in long-term health and home comfort\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFeature: \u003c\/strong\u003e\u003cspan\u003eKUUT Electrical Outdoor Sauna L with Shower\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eIndoor Area: \u003c\/strong\u003e6.22m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e High-Quality Nordic Timber\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 4 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eSauna Heater Type: \u003c\/strong\u003eHarvia Electrical Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eBenches:\u003c\/strong\u003e Alder\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eDoor:\u003c\/strong\u003e Tempered Glass\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 240cm x 345cm x 250cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e Floor, Wall, and Ceiling\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eOptional:\u003c\/strong\u003e Dimmable LED Lights, Bluetooth Music System, Roof Over Terrace, Thermally Treated Alder Benches, RGB LED Fibre Optic Ceiling Lights, Remote Control for Electric Oven\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works – KUUT Electric Outdoor Sauna L With Shower\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eConsultation and Product Selection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a personal consultation with the Sales Director of Balance Recovery and the CEO of KUUT.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDuring this session, everything is covered from A-Z, from choosing the right sauna model to answering any questions you may have.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTogether, you’ll explore your space, lifestyle, and wellness goals to ensure you find the perfect KUUT sauna for your home. This personalised approach guarantees that every customer receives expert guidance and clarity before placing an order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Choose \u0026amp; Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStart by selecting your preferred model, such as the “L with Shower,” from the KUUT sauna range. Once you place your order, you’ll receive an estimated delivery timeframe, usually around 8–10 weeks.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhile waiting, prepare your site by ensuring you have a level, solid base (for example, a concrete pad or paved area) and clear access for delivery. You’ll also need to plan your electrical connection and, if applicable, water and drainage points for the shower version.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Manufacture \u0026amp; Pre-Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach KUUT sauna is crafted from high-quality Nordic timber, tempered glass, and premium components, including a Finnish electric heater.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is fully assembled at the factory, so when it arrives, all major construction work is already complete. This ensures a clean and consistent build, making installation fast and straightforward.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery to Your Home\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna will arrive fully assembled and delivered to your property by truck. Depending on your site access, a forklift or crane may be needed to move it into position.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnloading is not included in the price. The customer is responsible for arranging unloading and positioning. Some suppliers can provide this service for an additional charge if required.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, ensure there is clear access for the truck and sufficient space to manoeuvre the sauna into your garden or chosen area.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Site Preparation \u0026amp; Connections\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIt’s essential to have a level, sturdy base ready before delivery. The sauna must sit on a firm surface that can support its full weight.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility. You will need to arrange a qualified electrician to connect the sauna safely to your mains supply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor shower models, you must also have suitable water supply and drainage connections in place before installation. These services are not included in the sauna price and should be completed before delivery to ensure a smooth setup.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation \u0026amp; Final Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce delivered and positioned, the sauna can be connected to electricity and, for the shower version, to water and drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe design is “plug and play,” meaning minimal on-site assembly is required. However, all electrical connections must be carried out by a qualified professional to ensure compliance with safety standards.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer, professional installation and connection services can be arranged for an additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Using Your Sauna\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSwitch on the control unit to activate the heater. The sauna will warm up quickly, providing a relaxing, spa-like experience without the need for firewood.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eShower models combine sauna heat with a built-in shower area, allowing you to alternate between hot and cold for complete wellness benefits.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe interior features premium natural wood, glass panels, and ergonomic benches, ensuring comfort and ease of maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Aftercare\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRegular cleaning and maintenance will keep your sauna in top condition. Wipe benches and glass panels after each use and ensure the heater remains free from debris.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Your First Session\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eOnce connected and ready, power on your sauna, let it reach your desired temperature, and enjoy your first relaxing session.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eFor shower models, you can switch between the sauna and the shower for the whole spa experience—all from the comfort of your own garden.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe KUUT outdoor sauna is designed to be simple to install, easy to use, and built to last for years in your home.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb id=\"docs-internal-guid-373b8b11-7fff-e59a-48b2-89ca2f24a4ba\"\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna comes equipped with a Harvia Cilindro Plus electric heater, made in Finland. This premium electric heater is specifically designed for high-quality home saunas, delivering fast and even heating throughout the cabin.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Cilindro Plus holds a large number of sauna stones, allowing you to pour water over them to create gentle steam and soft, relaxing heat — just like a traditional Finnish sauna.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach unit includes a digital control panel (usually the Harvia Xafir CS110 or Xenio CX110), letting you easily set and monitor temperature and session duration with the touch of a button. Because the sauna is fully electric, there is no need for wood, smoke, or ventilation — connect it to your home’s electrical supply and enjoy consistent, efficient heat.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor safety, every heater features a protective safety rail and built-in overheat protection, ensuring reliable and worry-free operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Important: \u003c\/strong\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility and must be carried out by a qualified electrician in full compliance with UK electrical regulations. The sauna must be connected to a dedicated power supply that meets the heater’s specifications. Failure to do so may void the warranty and compromise safety.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna L is powered by a 9 kW Harvia Cilindro Plus electric heater, controlled through a Harvia Xafir CS110 digital control unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThis sauna requires a dedicated electrical supply, suitable for a 9 kW load. The system may operate on either single-phase (230 V) or three-phase (400 V) power, depending on your property’s setup. Your electrician will determine which option is appropriate based on your home’s electrical capacity.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility and must be completed by a qualified electrician in full compliance with UK electrical safety regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation, your electrician should ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit is available for the sauna heater.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe correct breaker, fuse, and cable sizes are used for a 9 kW system.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll connections are made in accordance with current UK standards (BS 7671: IET Wiring Regulations).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOutdoor-rated wiring and protective devices (RCD\/MCB) are used where required.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLighting, control units, and auxiliary connections (such as the shower) are designed for standard outdoor IP-rated connections and may use a 16 A IP44 plug as specified by KUUT.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical installation work must be certified and tested before the sauna is used. Improper or uncertified wiring can void the warranty and may pose a safety risk.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKuut saunas are delivered fully assembled. To protect the sauna’s base frame, it is recommended to install the sauna above ground level. Place a water-resistant material, such as bitumen strips, between the base frame and the surface to prevent direct contact with the ground.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAssembled Deliveries:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eAssembled saunas cannot be offloaded by hand. Depending on access, you have three options: forklift, HIAB, or crane.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eForklift:\u003c\/strong\u003e If there is enough space to move the sauna from the truck to its final position, a forklift is the most cost-effective option.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHIAB:\u003c\/strong\u003e For lifting the sauna over a fence or wall near the road, a HIAB is a practical and affordable choice.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCrane:\u003c\/strong\u003e If your sauna’s final position is far from the road and lacks forklift access, a crane will be necessary.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you’re unsure about the best solution, please don't hesitate to contact us for advice or assistance in finding the right option.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Kuut Sauna is built to the highest standards of craftsmanship and durability — and we stand firmly behind that quality. That’s why every Kuut Sauna comes with a 5-year manufacturer’s warranty, giving you complete peace of mind.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis warranty covers any defects in materials or workmanship under normal residential use for a full five years from the date of delivery. Should you experience an issue such as glass panel defects, structural movement, or unexpected wood splitting, we’ll ensure it’s promptly assessed and resolved.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur goal is simple: we want your Kuut Sauna to bring you relaxation and enjoyment for many years to come, worry-free.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease note that the warranty does not cover natural variations in wood grain or colour, normal wear and tear, improper installation, or damage caused by misuse, neglect, or environmental factors.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003eResources\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-electric-sauna-l-basic-specifications.pdf?v=1708530814\"\u003e\u003cspan\u003eKUUT Electric Sauna L Basic Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-electric-sauna-l-premium-specifications.pdf?v=1708530813\"\u003e\u003cspan\u003eKUUT Electric Sauna L Premium Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/www.youtube.com\/embed\/eweErRuBy7Q?si=0lG5Zq2oTOLNZVOG\"\u003e\u003cspan\u003eKUUT Plug \u0026amp; Play Saunas (Video)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-sauna-product-catalogue.pdf?v=1708508629\"\u003e\u003cspan\u003eKUUT Sauna Product Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"KUUT","offers":[{"title":"Default Title","offer_id":55787514659148,"sku":null,"price":26999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/kuut-electrical-sauna-l-with-shower-lifestyle_800x800_f50e9ee5-5c02-45ea-8231-f28bf9ba7942.jpg?v=1761926336"},{"product_id":"kuut-medium-scandinavian-electrical-outdoor-sauna","title":"KUUT Medium Scandinavian Electrical Outdoor Sauna","description":"\u003ch5 dir=\"ltr\"\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 data-start=\"102\" data-end=\"311\" style=\"text-align: left;\"\u003eKUUT Outdoor Sauna M – Scandinavian Serenity in Your Own Garden\u003c\/h2\u003e\n\u003cp data-start=\"102\" data-end=\"311\" style=\"text-align: left;\"\u003eDiscover the essence of Finnish wellness with the KUUT Electrical Outdoor Sauna M – a beautifully designed, space-efficient outdoor sauna that delivers luxury, performance, and serenity in equal measure.\u003c\/p\u003e\n\u003cp data-start=\"313\" data-end=\"648\" style=\"text-align: left;\"\u003eExpertly handcrafted in Europe from sustainably sourced Nordic timber and tempered safety glass, the KUUT M embodies timeless Scandinavian design and quality. Its clean lines and natural finishes make it a stunning feature for any garden or outdoor space, while its compact form ensures it fits seamlessly into modern living.\u003c\/p\u003e\n\u003cp data-start=\"650\" data-end=\"987\" style=\"text-align: left;\"\u003eInside, every detail is crafted for comfort. The smooth wooden benches, soft ambient lighting, and gentle, even heat create an atmosphere of complete calm. The KUUT M provides the perfect environment to relax, recover, and rejuvenate — whether you’re unwinding after a long day, relieving stress, or boosting circulation and wellbeing.\u003c\/p\u003e\n\u003cp data-start=\"989\" data-end=\"1250\" data-is-last-node=\"\" data-is-only-node=\"\" style=\"text-align: left;\"\u003eBuilt for year-round use, this sauna combines durability with elegance, offering a private escape that feels both luxurious and effortless. The KUUT Electrical Outdoor Sauna M is more than just a sauna — it’s your own personal Nordic retreat, right at home.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eIndoor Area:\u003c\/strong\u003e\u003cspan\u003e 3.8m²\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e High-Quality Nordic Timber\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 2 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight: Approx: \u003c\/strong\u003e600kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSauna Heater Type: \u003c\/strong\u003eHarvia Electrical Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eBenches: \u003c\/strong\u003eAlder\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDoors: \u003c\/strong\u003eTempered Glass\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 219cm x 227cm x 250cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e 113mm Wall Construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eOptional: \u003c\/strong\u003eDimmable LED Lights, Bluetooth Music System, Roof Over Terrace, Thermally Treated Alder Benches, RGB LED Fibre Optic Ceiling Lights, Remote Control for Electric Oven\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eIndoor Area: \u003c\/strong\u003eCompact medium format\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e Designed for 1–2 persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eConstruction:\u003c\/strong\u003e Nordic timber\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeating:\u003c\/strong\u003e Electric\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInterior Material: \u003c\/strong\u003eAlder wood\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e Walls, floor, and ceiling\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eKUUT Medium Scandinavian Electrical Outdoor Sauna (Sauna M)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Consultation \u0026amp; Product Selection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a personal consultation with the Sales Director of Balance Recovery and the CEO of KUUT.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDuring this dedicated session, you’ll discuss your space, lifestyle, and wellness goals to ensure the KUUT Electrical Outdoor Sauna M is the perfect fit for your home.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTogether, we’ll cover everything from choosing the right model and layout to understanding installation, delivery, and maintenance — so you’ll feel confident and fully informed before placing your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Choosing and Ordering Your Sauna\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce you’ve chosen your KUUT sauna, your order is confirmed, and production begins.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach unit is built to order, with an estimated lead time of around 8–10 weeks.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThroughout this process, the Balance Recovery team will stay in touch to give you guidance on how to prepare your site and plan for a smooth delivery and installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Built with Precision and Care\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEvery KUUT sauna is handcrafted using Nordic timber, tempered safety glass, and premium Finnish components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe KUUT M is designed for those who want all the luxury of a larger model in a more compact size, comfortably seating up to three people.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach unit is fully pre-assembled at the factory, ensuring outstanding build quality and minimal on-site setup once it arrives at your property.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery to Your Home\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is delivered fully assembled and transported directly to your property by truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, it’s essential to make sure you have clear access to the vehicle and a level, solid base ready for positioning.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnloading and positioning are not included in the price.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCustomers are responsible for arranging suitable unloading equipment, such as a forklift or crane, depending on the access available.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer a complete service, Balance Recovery can arrange unloading and positioning for an additional fee.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Preparing Your Site\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore your sauna arrives, please ensure your site is ready.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA stable, level foundation (such as concrete or paving) that can fully support the sauna’s weight.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access for delivery and unloading equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnough space around the sauna for safe door operation and maintenance access.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePreparing your site in advance ensures quick, smooth, and hassle-free installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Electrical Supply and Connection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna M features a high-performance Finnish Harvia Cilindro Plus electric heater with digital control, providing fast, even heating and precise temperature adjustment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis system creates a clean, efficient, and authentic sauna experience without the need for wood or smoke.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe customer is responsible for all electrical wiring, cabling, and connections.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBalance Recovery and KUUT do not handle or arrange electrical work.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must carry out the installation in full compliance with UK electrical safety regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour electrician will provide a dedicated power supply to ensure the sauna operates safely, providing reliable performance and complete peace of mind.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Installation and Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce delivered and positioned on your prepared base, your electrician will connect the sauna to your mains power supply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBecause the KUUT M arrives fully pre-assembled, installation is fast and straightforward — it’s designed as a plug-and-play system, requiring minimal on-site work.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Using Your KUUT Sauna M\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce installed, using your KUUT sauna is effortless.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSet your desired temperature using the digital control panel, let the space heat up, and step inside to enjoy the gentle, even warmth. The compact yet spacious design, combined with soft lighting and smooth timber interiors, creates a calm, restorative atmosphere perfect for daily relaxation and recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Aftercare \u0026amp; Maintenance\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is designed for long-term performance with minimal upkeep.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter each session, wipe down the benches and glass, and occasionally check the heater and stones to ensure everything remains clean and in good condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWith regular care, your sauna will provide years of reliable use and comfort.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note the following are not included in the base price:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnloading and positioning of the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFoundation or base preparation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical wiring or connection work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrane or special lifting equipment (if required)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Your First Session\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce everything is in place and connected, switch on your sauna, let it reach your preferred temperature, and enjoy your first session of true Nordic relaxation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFrom your personal consultation to your first moment of calm, the Balance Recovery and KUUT teams are here to make your experience smooth, professional, and perfectly tailored to you.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna comes equipped with a Harvia Cilindro Plus electric heater, made in Finland. This premium electric heater is specifically designed for high-quality home saunas, delivering fast and even heating throughout the cabin.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Cilindro Plus holds a large number of sauna stones, allowing you to pour water over them to create gentle steam and soft, relaxing heat — just like a traditional Finnish sauna.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach unit includes a digital control panel (usually the Harvia Xafir CS110 or Xenio CX110), letting you easily set and monitor temperature and session duration with the touch of a button. Because the sauna is fully electric, there is no need for wood, smoke, or ventilation — connect it to your home’s electrical supply and enjoy consistent, efficient heat.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor safety, every heater features a protective safety rail and built-in overheat protection, ensuring reliable and worry-free operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Important: \u003c\/strong\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility and must be carried out by a qualified electrician in full compliance with UK electrical regulations. The sauna must be connected to a dedicated power supply that meets the heater’s specifications. Failure to do so may void the warranty and compromise safety.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna M is powered by a 9 kW Harvia Cilindro Plus electric heater, controlled through a Harvia Xafir CS110 digital control unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThis sauna requires a dedicated electrical supply, suitable for a 9 kW load. The system may operate on either single-phase (230 V) or three-phase (400 V) power, depending on your property’s setup. Your electrician will determine which option is appropriate based on your home’s electrical capacity.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility and must be completed by a qualified electrician in full compliance with UK electrical safety regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation, your electrician should ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit is available for the sauna heater.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe correct breaker, fuse, and cable sizes are used for a 9 kW system.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll connections are made in accordance with current UK standards (BS 7671: IET Wiring Regulations).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOutdoor-rated wiring and protective devices (RCD\/MCB) are used where required.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLighting, control units, and auxiliary connections (such as the shower) are designed for standard outdoor IP-rated connections and may use a 16 A IP44 plug as specified by KUUT.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical installation work must be certified and tested before the sauna is used. Improper or uncertified wiring can void the warranty and may pose a safety risk.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKuut saunas are delivered fully assembled. To protect the sauna’s base frame, it is recommended to install the sauna above ground level. Place a water-resistant material, such as bitumen strips, between the base frame and the surface to prevent direct contact with the ground.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAssembled Deliveries:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eAssembled saunas cannot be offloaded by hand. Depending on access, you have three options: forklift, HIAB, or crane.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eForklift:\u003c\/strong\u003e If there is enough space to move the sauna from the truck to its final position, a forklift is the most cost-effective option.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHIAB:\u003c\/strong\u003e For lifting the sauna over a fence or wall near the road, a HIAB is a practical and affordable choice.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCrane:\u003c\/strong\u003e If your sauna’s final position is far from the road and lacks forklift access, a crane will be necessary.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you’re unsure about the best solution, please don't hesitate to contact us for advice or assistance in finding the right option.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Kuut Sauna is built to the highest standards of craftsmanship and durability — and we stand firmly behind that quality. That’s why every Kuut Sauna comes with a 5-year manufacturer’s warranty, giving you complete peace of mind.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis warranty covers any defects in materials or workmanship under normal residential use for a full five years from the date of delivery. Should you experience an issue such as glass panel defects, structural movement, or unexpected wood splitting, we’ll ensure it’s promptly assessed and resolved.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur goal is simple: we want your Kuut Sauna to bring you relaxation and enjoyment for many years to come, worry-free.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease note that the warranty does not cover natural variations in wood grain or colour, normal wear and tear, improper installation, or damage caused by misuse, neglect, or environmental factors.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003eResources\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-electric-sauna-m-basic-specifications.pdf?v=1708509052\"\u003e\u003cspan\u003eKUUT Electric Sauna M Basic Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-electric-sauna-m-premium-specifications.pdf?v=1708509052\"\u003e\u003cspan\u003eKUUT Electric Sauna M Premium Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/www.youtube.com\/embed\/eweErRuBy7Q?si=0lG5Zq2oTOLNZVOG\"\u003e\u003cspan\u003eKUUT Plug \u0026amp; Play Saunas (Video)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-sauna-product-catalogue.pdf?v=1708508629\"\u003e\u003cspan\u003eKUUT Sauna Product Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"KUUT","offers":[{"title":"Default Title","offer_id":55787675091276,"sku":"KUUT-ES-M","price":17999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Kuut_M_FT_1.jpg?v=1762339271"},{"product_id":"kuut-large-scandinavian-electrical-outdoor-sauna","title":"KUUT Large Scandinavian Electrical Outdoor Sauna - Balance Recovery","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\"\u003eKUUT Outdoor Sauna L – Finnish Precision, British Luxury\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\"\u003eExperience pure relaxation with the KUUT Electrical Outdoor Sauna L – a perfect fusion of modern design and authentic Finnish tradition. Handcrafted in Europe from premium Nordic timber and tempered safety glass, it’s built to deliver both beauty and performance in your garden all year round.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"409\" data-end=\"790\"\u003eThe spacious interior, designed for up to four people, provides a calm and restorative atmosphere. Smooth timber walls, ergonomic benches, and ambient lighting create the ideal setting to unwind and recharge. The powerful Harvia Cilindro Plus heater provides deep, even warmth for a true Finnish sauna experience — soothing muscles, easing stress, and enhancing overall wellbeing.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"792\" data-end=\"973\" data-is-last-node=\"\" data-is-only-node=\"\"\u003eElegant, durable, and effortlessly stylish, the KUUT Electrical Outdoor Sauna L transforms any outdoor space into a private Nordic retreat for total relaxation and rejuvenation.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eIndoor Area:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e7.2m²\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e High-Quality Nordic Timber\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 4 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSauna Heater Type: \u003c\/strong\u003eHarvia Electrical Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eBenches:\u003c\/strong\u003e Alder\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDoors:\u003c\/strong\u003e Tempered Glass\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 219cm x 327cm x 266cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e Floor, Wall, and Ceiling\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eOptional: \u003c\/strong\u003eDimmable LED Lights, Bluetooth Music System, Roof Over Terrace, Thermally Treated Alder Benches, RGB LED Fibre Optic Ceiling Lights, Remote Control for Electric Oven\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eKUUT Large Scandinavian Electrical Outdoor Sauna (Sauna L)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Your Personal Consultation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour journey begins with a personal consultation with the Sales Director of Balance Recovery and the CEO of KUUT.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis is a tailored experience designed to make sure every detail is right from the start. Together, you’ll discuss your space, preferences, and wellness goals to ensure the KUUT Electrical Outdoor Sauna L is the perfect fit for your home.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDuring this session, the team will walk you through everything — from choosing the right model to understanding delivery, site preparation, and installation — so you have complete confidence before placing your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Choosing and Ordering Your Sauna\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce you’ve chosen your KUUT sauna, your order is confirmed, and production begins. Each sauna is built to order, with an estimated lead time of 8–10 weeks.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThroughout this process, the Balance Recovery team will stay in touch, helping you prepare your site and making sure everything is ready for smooth delivery and installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Built with Precision and Care\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEach KUUT sauna is handcrafted in Europe using Nordic timber, tempered glass, and premium Finnish components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna is pre-assembled at the factory, meaning the benches, lighting, and Harvia heater are already installed before shipment. This ensures the highest build quality and allows for a fast, efficient setup once delivered.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery to Your Home\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna will be delivered fully assembled and transported directly to your property by truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBefore delivery, please ensure there is clear access for the delivery vehicle and a level base ready for positioning.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease note that unloading and positioning are not included in the price. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCustomers are responsible for arranging suitable unloading equipment, such as a forklift or crane, depending on access and site layout.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you would prefer a completely managed service, Balance Recovery can arrange unloading and positioning for an additional fee. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis can be discussed and confirmed during your consultation or before delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Preparing Your Site\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore your sauna arrives, you’ll need to have your site ready. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA solid, level foundation (concrete or paving) that can fully support the sauna’s weight.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access for delivery and unloading equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSufficient space around the sauna for door clearance and maintenance access.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHaving these preparations completed before delivery ensures a quick and stress-free setup.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Electrical Supply and Connection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna L is powered by a 9 kW Harvia Cilindro Plus electric heater, controlled by a Harvia Xafir CS110 digital unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis premium Finnish system delivers fast, even heating and precise temperature control for an authentic sauna experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBalance Recovery and Kuut do not handle or arrange any electrical work. A qualified electrician must complete all electrical installations in full compliance with UK electrical safety regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour electrician must provide a dedicated power supply suitable for a 9 kW load. All work must be appropriately tested and certified before the sauna is used.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e7. Installation and Setup\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce delivered and positioned on your prepared base, your electrician can connect the sauna to the electrical supply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBecause the sauna arrives pre-assembled, installation is straightforward. It’s designed as a plug-and-play system, requiring minimal on-site work.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Using Your KUUT Sauna\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter setup, operating your KUUT sauna is simple.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUse the digital control panel to set your preferred temperature and duration, and let the Harvia system bring the space to life with clean, even heat. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe natural Nordic timber interior and soft lighting create a calm and restorative environment — perfect for relaxation, wellness, and recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e9. Aftercare and Maintenance\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour KUUT sauna is designed for long-term performance with minimal maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter each session, wipe down the benches and glass, and occasionally check the heater and stones to ensure they remain clean and in good condition. With simple care, your sauna will look and perform beautifully for years to come.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Your First Session\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eOnce connected and ready, power on your sauna, allow it to reach your desired temperature, and enjoy your first moment of pure Nordic relaxation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFrom your initial consultation to your first session, the Balance Recovery and KUUT teams are here to make the entire experience seamless, professional, and perfectly tailored to you.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna comes equipped with a Harvia Cilindro Plus electric heater, made in Finland. This premium electric heater is specifically designed for high-quality home saunas, delivering fast and even heating throughout the cabin.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Cilindro Plus holds a large number of sauna stones, allowing you to pour water over them to create gentle steam and soft, relaxing heat — just like a traditional Finnish sauna.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach unit includes a digital control panel (usually the Harvia Xafir CS110 or Xenio CX110), letting you easily set and monitor temperature and session duration with the touch of a button. Because the sauna is fully electric, there is no need for wood, smoke, or ventilation — connect it to your home’s electrical supply and enjoy consistent, efficient heat.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor safety, every heater features a protective safety rail and built-in overheat protection, ensuring reliable and worry-free operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Important: \u003c\/strong\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility and must be carried out by a qualified electrician in full compliance with UK electrical regulations. The sauna must be connected to a dedicated power supply that meets the heater’s specifications. Failure to do so may void the warranty and compromise safety.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna M is powered by a 9 kW Harvia Cilindro Plus electric heater, controlled through a Harvia Xafir CS110 digital control unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThis sauna requires a dedicated electrical supply, suitable for a 9 kW load. The system may operate on either single-phase (230 V) or three-phase (400 V) power, depending on your property’s setup. Your electrician will determine which option is appropriate based on your home’s electrical capacity.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility and must be completed by a qualified electrician in full compliance with UK electrical safety regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation, your electrician should ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit is available for the sauna heater.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe correct breaker, fuse, and cable sizes are used for a 9 kW system.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll connections are made in accordance with current UK standards (BS 7671: IET Wiring Regulations).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOutdoor-rated wiring and protective devices (RCD\/MCB) are used where required.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLighting, control units, and auxiliary connections (such as the shower) are designed for standard outdoor IP-rated connections and may use a 16 A IP44 plug as specified by KUUT.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical installation work must be certified and tested before the sauna is used. Improper or uncertified wiring can void the warranty and may pose a safety risk.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKuut saunas are delivered fully assembled. To protect the sauna’s base frame, it is recommended to install the sauna above ground level. Place a water-resistant material, such as bitumen strips, between the base frame and the surface to prevent direct contact with the ground.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAssembled Deliveries:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eAssembled saunas cannot be offloaded by hand. Depending on access, you have three options: forklift, HIAB, or crane.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eForklift:\u003c\/strong\u003e If there is enough space to move the sauna from the truck to its final position, a forklift is the most cost-effective option.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHIAB:\u003c\/strong\u003e For lifting the sauna over a fence or wall near the road, a HIAB is a practical and affordable choice.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCrane:\u003c\/strong\u003e If your sauna’s final position is far from the road and lacks forklift access, a crane will be necessary.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you’re unsure about the best solution, please don't hesitate to contact us for advice or assistance in finding the right option.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Kuut Sauna is built to the highest standards of craftsmanship and durability — and we stand firmly behind that quality. That’s why every Kuut Sauna comes with a 5-year manufacturer’s warranty, giving you complete peace of mind.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis warranty covers any defects in materials or workmanship under normal residential use for a full five years from the date of delivery. Should you experience an issue such as glass panel defects, structural movement, or unexpected wood splitting, we’ll ensure it’s promptly assessed and resolved.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur goal is simple: we want your Kuut Sauna to bring you relaxation and enjoyment for many years to come, worry-free.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease note that the warranty does not cover natural variations in wood grain or colour, normal wear and tear, improper installation, or damage caused by misuse, neglect, or environmental factors.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003eResources\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-electric-sauna-l-basic-specifications.pdf?v=1708530814\"\u003e\u003cspan\u003eKUUT Electric Sauna L Basic Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-electric-sauna-l-premium-specifications.pdf?v=1708530813\"\u003e\u003cspan\u003eKUUT Electric Sauna L Premium Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/www.youtube.com\/embed\/eweErRuBy7Q?si=0lG5Zq2oTOLNZVOG\"\u003e\u003cspan\u003eKUUT Plug \u0026amp; Play Saunas (Video)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-sauna-product-catalogue.pdf?v=1708508629\"\u003e\u003cspan\u003eKUUT Sauna Product Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"KUUT","offers":[{"title":"Default Title","offer_id":55787699667276,"sku":null,"price":19999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Kuut_L_FT_1.jpg?v=1762339215"},{"product_id":"hetki-4-6-person-traditional-finnish-log-sauna-handcrafted-in-finland","title":"Hetki 4-6 Person Traditional Finnish Log Sauna | Handcrafted in Finland","description":"\u003ch5 data-start=\"216\" data-end=\"273\"\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 data-start=\"216\" data-end=\"273\"\u003eHetki Electrical Sauna – Luxury Finnish Outdoor Sauna\u003c\/h2\u003e\n\u003cp data-start=\"275\" data-end=\"678\"\u003eThe \u003cstrong data-start=\"279\" data-end=\"305\"\u003eHetki Electrical Sauna\u003c\/strong\u003e is a luxury outdoor sauna that delivers an authentic \u003cstrong data-start=\"359\" data-end=\"387\"\u003eFinnish sauna experience\u003c\/strong\u003e for private gardens, spas, hotels, and wellness retreats. Handcrafted in Finland using traditional log-building techniques, Hetki combines heritage craftsmanship with modern convenience, offering a \u003cstrong data-start=\"586\" data-end=\"634\"\u003efully assembled, ready-to-use electric sauna\u003c\/strong\u003e designed for the highest end of the market.\u003c\/p\u003e\n\u003ch3 data-start=\"680\" data-end=\"726\"\u003eAuthentic Finnish Craftsmanship \u0026amp; Heritage\u003c\/h3\u003e\n\u003cp data-start=\"728\" data-end=\"1141\"\u003eHetki saunas are built in Finland by skilled artisans who specialise in traditional sauna construction. Each sauna is handcrafted from premium, sustainably sourced \u003cstrong data-start=\"892\" data-end=\"913\"\u003edense spruce logs\u003c\/strong\u003e, chosen for their strength, natural insulation, and longevity. This solid log construction reflects centuries of Finnish sauna heritage, where the quality of the building directly influences the quality of the sauna experience.\u003c\/p\u003e\n\u003cp data-start=\"1143\" data-end=\"1309\"\u003eUnlike mass-produced or flat-pack sauna kits, every Hetki sauna is \u003cstrong data-start=\"1210\" data-end=\"1227\"\u003emade to order\u003c\/strong\u003e, ensuring exceptional build quality, durability, and a refined finish throughout.\u003c\/p\u003e\n\u003ch3 data-start=\"1316\" data-end=\"1362\"\u003eKey Features of the Hetki Electrical Sauna\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-start=\"1366\" data-end=\"1628\"\u003e\n\u003cstrong data-start=\"1366\" data-end=\"1403\"\u003eFully Assembled, Turnkey Delivery: \u003c\/strong\u003eDelivered complete and ready to install, the Hetki Electrical Sauna arrives fully assembled with internal electrics pre-installed. This eliminates complex on-site construction and significantly reduces installation time.\u003c\/li\u003e\n\u003cli data-start=\"1632\" data-end=\"1868\"\u003e\n\u003cstrong data-start=\"1632\" data-end=\"1673\"\u003ePremium Electric Heater Compatibility: \u003c\/strong\u003eDesigned for use with high-quality electric sauna heaters, the sauna provides consistent, controllable heat ideal for both residential and commercial environments, including spas and hotels.\u003c\/li\u003e\n\u003cli data-start=\"1872\" data-end=\"2049\"\u003e\n\u003cstrong data-start=\"1872\" data-end=\"1898\"\u003eSolid Log Construction: \u003c\/strong\u003eThick spruce log walls provide natural insulation, excellent heat retention, and breathability, creating a comfortable, oxygen-rich sauna climate.\u003c\/li\u003e\n\u003cli data-start=\"2053\" data-end=\"2222\"\u003e\n\u003cstrong data-start=\"2053\" data-end=\"2084\"\u003eBalanced Ventilation Design: \u003c\/strong\u003eCarefully considered airflow ensures efficient heat circulation and a pleasant sauna experience, supporting wellbeing and relaxation.\u003c\/li\u003e\n\u003cli data-start=\"2226\" data-end=\"2414\"\u003e\n\u003cstrong data-start=\"2226\" data-end=\"2262\"\u003eDesigned for UK \u0026amp; Commercial Use: \u003c\/strong\u003eThe electric configuration is particularly suited to UK properties and commercial settings, offering ease of use without compromising authenticity.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"2421\" data-end=\"2454\"\u003eBespoke Customisation Options\u003c\/h3\u003e\n\u003cp data-start=\"2456\" data-end=\"2571\"\u003eCustomisation is at the core of the Hetki offering, setting it apart in the high-end sauna market. Options include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-start=\"2575\" data-end=\"2622\"\u003eBench layouts and interior configurations\u003c\/li\u003e\n\u003cli data-start=\"2625\" data-end=\"2673\"\u003eWindow sizes and panoramic glazing options\u003c\/li\u003e\n\u003cli data-start=\"2676\" data-end=\"2720\"\u003eExterior colours and interior finishes\u003c\/li\u003e\n\u003cli data-start=\"2723\" data-end=\"2779\"\u003eLighting configurations for atmosphere and comfort\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2781\" data-end=\"2947\"\u003eThis level of personalisation allows each Hetki Electrical Sauna to be tailored to its environment — whether a private garden, luxury hotel, spa, or wellness retreat.\u003c\/p\u003e\n\u003ch3 data-start=\"2954\" data-end=\"3011\"\u003eWhat Makes Hetki Stand Out in the Luxury Sauna Market\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-start=\"3013\" data-end=\"3223\"\u003e\n\u003cstrong data-start=\"3013\" data-end=\"3038\"\u003eTrue Finnish Heritage: \u003c\/strong\u003eHetki is deeply rooted in authentic Finnish sauna culture, where sauna is a daily ritual and a cornerstone of wellbeing. This heritage informs every design and construction decision.\u003c\/li\u003e\n\u003cli data-start=\"3225\" data-end=\"3385\"\u003e\n\u003cstrong data-start=\"3225\" data-end=\"3248\"\u003eHandcrafted Quality: \u003c\/strong\u003eEach sauna is handmade in Finland with meticulous attention to detail, delivering a premium product that performs as well as it looks.\u003c\/li\u003e\n\u003cli data-start=\"3387\" data-end=\"3543\"\u003e\n\u003cstrong data-start=\"3387\" data-end=\"3410\"\u003eTurnkey Convenience: \u003c\/strong\u003eUnlike DIY or modular sauna kits, Hetki saunas are delivered fully assembled, reducing complexity and ensuring consistent quality.\u003c\/li\u003e\n\u003cli data-start=\"3545\" data-end=\"3711\"\u003e\n\u003cstrong data-start=\"3545\" data-end=\"3571\"\u003eBespoke Design Freedom: \u003c\/strong\u003eExtensive customisation options allow customers to create a truly unique sauna, aligned with their property, brand, or wellness offering.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"3718\" data-end=\"3778\"\u003eA Premium Choice for UK Homes, Spas \u0026amp; Hospitality Venues\u003c\/h3\u003e\n\u003cp data-start=\"3780\" data-end=\"4169\"\u003eFor UK homeowners, luxury developers, spas, boutique hotels, and wellness retreats, the \u003cstrong data-start=\"3868\" data-end=\"3894\"\u003eHetki Electrical Sauna\u003c\/strong\u003e offers a rare combination of \u003cstrong data-start=\"3924\" data-end=\"4026\"\u003eauthentic Finnish craftsmanship, modern electric convenience, bespoke design, and turnkey delivery\u003c\/strong\u003e. It is not simply a sauna, but a long-term investment in wellness, design, and quality — delivering a clear edge in the high-end sauna market.\u003c\/p\u003e\n\u003ch3 data-start=\"3780\" data-end=\"4169\"\u003e\u003cstrong\u003eSpecification\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSeats for up to 4–6 sauna users\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eExternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLength:\u003c\/strong\u003e 2290 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWidth:\u003c\/strong\u003e 2290 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeight:\u003c\/strong\u003e 2370-2570 mm\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLength:\u003c\/strong\u003e 2114 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWidth:\u003c\/strong\u003e 2114 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeight:\u003c\/strong\u003e 1868–2042 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eFloor area:\u003c\/strong\u003e 4.47 m2\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003eTotal weight approx. 1500-1700 kg, depending on the content.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSeats for up to 4–6 sauna users\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eExternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLength:\u003c\/strong\u003e 2290 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWidth:\u003c\/strong\u003e 2290 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeight:\u003c\/strong\u003e 2370-2570 mm\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLength:\u003c\/strong\u003e 2114 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWidth:\u003c\/strong\u003e 2114 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeight:\u003c\/strong\u003e 1868–2042 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eFloor area:\u003c\/strong\u003e 4.47 m2\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003eTotal weight approx. 1500-1700 kg, depending on the content.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works – From First Consultation to Your Hetki Electrical Sauna Ready to Use (UK)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAs the authorised UK retailer for Hetki, we manage every stage of your Hetki Electrical Sauna journey — from initial consultation and customisation through to delivery, installation, electrical connection, and final handover. Our role is to ensure your sauna is delivered and installed smoothly, with clear responsibilities and requirements at every step.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 1: Initial Consultation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a consultation with our UK Hetki team.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe discuss:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Electrical Sauna model and size\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eResidential or commercial use (private garden, spa, hotel, retreat, hospitality venue)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProposed placement, access, and site conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDesign preferences, finishes, glazing, and optional upgrades\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical considerations specific to electric sauna heaters\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou are encouraged to share photos or videos of your proposed location. This allows us to assess access, lifting requirements, and site suitability early, helping avoid delays or complications later.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eStep 2: Design, Specification \u0026amp; Quotation:\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your requirements are clear, we will finalise the specification of your Hetki Electrical Sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eExterior colour and finish\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWindow and door configuration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInterior bench layout and lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectric heater compatibility and pre-wired configuration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCommercial considerations were applicable\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe then provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA clear, detailed quotation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDimensional drawings and floor plans\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFoundation and site preparation guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical preparation guidance for your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures you can prepare your site and appoint contractors well in advance of delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 3: Site Access \u0026amp; Delivery Planning:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp data-start=\"3780\" data-end=\"4169\"\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore confirming delivery, we carefully plan logistics to ensure safe and efficient installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview site photos and access routes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm access for a heavy goods vehicle and crane\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDetermine whether a truck-mounted crane or external lifting equipment is required\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIn more complex or restricted locations, specialist lifting solutions may be needed. These are always discussed and agreed upon in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf decking, paving, landscaping or kerbstones are planned around the sauna, we recommend completing these after the sauna has been installed.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eStep 4: Ground \u0026amp; Foundation Preparation (Customer Responsibility)\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA correct foundation is essential for the safety, performance, and longevity of your Hetki Electrical Sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe foundation must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe even, strong, and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSupport up to 2,000 kg, including occupants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe appropriate for the soil and ground conditions of your site\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSuitable foundation options include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced concrete slab or pad\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStrong patio or paving on a compacted base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrushed gravel with structural support\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe base should:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eExtend beyond the sauna’s external dimensions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide an air gap of approximately 15–20 cm beneath the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrevent timber from coming into contact with ground moisture\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend consulting a qualified builder, architect, or structural engineer to confirm suitability. Foundation drawings and guidance are supplied as part of the purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 5: Delivery of Your Pre-Assembled Hetki Electrical Sauna\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Electrical Sauna is delivered to the site as a fully pre-assembled structure, not a flat-pack or modular kit.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis approach offers clear advantages:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMinimal disruption on site\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConsistent Finnish build quality\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced risk compared to on-site construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery is typically carried out by truck, with lifting handled by a crane integrated into the vehicle or an external crane where required.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 6: Installation by Our UK Installation Team\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn delivery day, our experienced UK installation team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLift and position the sauna onto its prepared foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLevel and secure the structure\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCarry out final positioning checks and visual inspection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures the sauna is correctly installed and ready for electrical connection.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eStep 7: Electrical Supply \u0026amp; Connection (Customer Responsibility)\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll Hetki Electrical Saunas are delivered with internal electrical wiring completed. However, the external electrical supply and final connection are the responsibility of the customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide a suitable electrical feed to the sauna location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAppoint a qualified, registered electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure compliance with all UK electrical regulations and certification requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e⚠ Our installation team does not carry out external electrical works, mains connections, or certification. We strongly recommend arranging your electrician well in advance so the electrical supply is ready immediately after installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 8: Drainage \u0026amp; Final Site Considerations\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHetki Electrical Saunas include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIntegrated guttering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFloor drainage options were specified\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDrain locations are clearly marked in the supplied drawings. Any drainage system must allow water to safely disperse away from the sauna.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFor durability and airflow:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLeave adequate clearance around the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAvoid placing the sauna directly next to plants, trees, or bushes\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 9: Final Handover \u0026amp; Ready to Use\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is installed\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe electrical connection has been completed by your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Electrical Sauna is fully operational and ready to use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProduct documentation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaintenance and care guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOngoing support as your authorised UK Hetki retaile\u003c\/span\u003e\u003cspan\u003er\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch1 dir=\"ltr\"\u003e\u003cspan\u003eElectric Heater Installation Guidelines\u003c\/span\u003e\u003c\/h1\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectric sauna heaters are high-load appliances. They must be served by a \u003c\/span\u003e\u003cspan\u003ededicated electrical circuit\u003c\/span\u003e\u003cspan\u003e and must never be connected to a standard ring main or domestic plug socket.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eStandard Voltage:\u003c\/span\u003e\u003cspan\u003e 230V Single-Phase (UK).\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eLoad Calculation: Watts ÷ Volts = Amps\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003e(Example: 6000W ÷ 230V = approx. 26 Amps)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Estimated Heater Output \u0026amp; Cable Sizing\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese figures are for estimation only. Your electrician will provide the final specification in accordance with \u003c\/span\u003e\u003cspan\u003eBS 7671,\u003c\/span\u003e\u003cspan\u003e taking into account voltage drop and the installation environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"117\"\u003e \u003ccol width=\"138\"\u003e \u003ccol width=\"152\"\u003e \u003ccol width=\"195\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. Current\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypical Protection\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypical Min. Cable Size*\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.3 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~10 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1.5 mm² – 2.5 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3.0 – 3.6 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~13 – 16 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 – 20 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.5 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.5 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~20 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~26 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.0 mm² – 6.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~35 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e40 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 mm² – 10.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e9.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~40 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e45 – 50 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 mm² – 10.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10.5 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~46 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e50 – 63 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10.0 mm² – 16.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e12.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~52 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e63 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNote:\u003c\/span\u003e\u003cspan\u003e Cables running through thermal insulation or over long distances (e.g., to a garden room) will require a significantly larger cross-section to prevent overheating.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Mandatory Technical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eHeat-Resistant Cabling (SiHF):\u003c\/span\u003e\u003cspan\u003e Standard PVC (Twin \u0026amp; Earth) cable must not be installed in the sauna cabin. The final connection to the heater terminals must use \u003c\/span\u003e\u003cspan\u003eHeat-Resistant Silicone Rubber Cable (SiHF)\u003c\/span\u003e\u003cspan\u003e rated for at least \u003c\/span\u003e\u003cspan\u003e170°C\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eRCD Protection:\u003c\/span\u003e\u003cspan\u003e The circuit must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\/RCBO\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIsolation:\u003c\/span\u003e\u003cspan\u003e A local, double-pole rotary isolator switch is required outside the sauna cabin.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eLoad Assessment:\u003c\/span\u003e\u003cspan\u003e For heaters \u003c\/span\u003e\u003cspan\u003e9.0 kW or higher\u003c\/span\u003e\u003cspan\u003e, the electrician must verify that the property’s main incoming fuse can accommodate the heater alongside existing high-load appliances.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-3517f57c-7fff-972f-3e92-c2aaceeb0af5\"\u003eWoodburning Heater Installation Guidelines\u003c\/b\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the primary heat source is wood, the sauna cabin requires a safe electrical supply for peripheral systems such as lighting, ventilation fans, or control sensors.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eLoad Type:\u003c\/span\u003e\u003cspan\u003e Low-load (Lighting\/Fans).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eCircuit:\u003c\/span\u003e\u003cspan\u003e Typically, a dedicated \u003c\/span\u003e\u003cspan\u003e13 Amp or 16 Amp\u003c\/span\u003e\u003cspan\u003e circuit is sufficient.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eVoltage:\u003c\/span\u003e\u003cspan\u003e 230V Single-Phase (UK).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Mandatory Technical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEven without an electric heater, the cabin remains a \"Special Location\" due to extreme heat and humidity.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eHeat-Resistant Cabling (SiHF):\u003c\/span\u003e\u003cspan\u003e Standard PVC cabling will melt or degrade inside a sauna cabin. Any wiring for internal lights or sensors must use \u003c\/span\u003e\u003cspan\u003eHeat-Resistant Silicone Rubber Cable (SiHF)\u003c\/span\u003e\u003cspan\u003e rated for at least \u003c\/span\u003e\u003cspan\u003e170°C\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eRCD Protection:\u003c\/span\u003e\u003cspan\u003e All electrical circuits serving the sauna must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\/RCBO\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIP Ratings:\u003c\/span\u003e\u003cspan\u003e All light fixtures, fans, or sensors installed inside the cabin must be rated at \u003c\/span\u003e\u003cspan\u003eIP65\u003c\/span\u003e\u003cspan\u003e or higher to prevent moisture ingress from steam.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eExternal Isolation:\u003c\/span\u003e\u003cspan\u003e A local, double-pole switch should be installed outside the cabin to allow for safe maintenance and emergency shut-off.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eRegulatory Compliance \u0026amp; Liability (Applicable to All)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eAll electrical work must be carried out by a qualified electrician and comply with \u003cstrong\u003eBS 7671 (IET Wiring Regulations)\u003c\/strong\u003e. We accept no liability for issues arising from inadequate power supply, incorrect component selection, or non-compliant third-party wiring.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hetki Electric Sauna is delivered to the UK as a fully pre-assembled, plug-and-play outdoor sauna and changing room unit, ensuring a fast, efficient installation with minimal disruption. Designed as an enhanced version of the classic Hetki Sauna, the Electric Sauna combines an authentic Finnish sauna room with a dedicated changing and relaxation space, arriving complete and ready to install.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnlike flat-pack sauna kits or on-site builds, this approach guarantees authentic Finnish craftsmanship, quicker setup, and long-term structural performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInstallation is managed by the Balance Recovery installation team, with clear responsibilities outlined below to ensure a smooth, compliant, and stress-free process.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1. Pre-Assembled \u0026amp; Plug-and-Play Benefits\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Electric Sauna arrives fully assembled, with the structure, interior, and factory-fitted components completed to your specification. For electric configurations, all internal electrics are pre-installed at the factory, offering several advantages for UK homeowners and commercial clients:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eNo on-site construction or structural assembly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced installation time and labour costs\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConsistent Finnish craftsmanship and premium finish\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster route to first use, even for large-scale installations\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe plug-and-play model means all internal systems are ready for connection; however, the final electrical connection must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Access, Delivery \u0026amp; Lifting Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, we will confirm the exact placement location of your Hetki Electric Sauna. You are encouraged to share photos or videos of your site in advance so we can accurately assess access and lifting requirements.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey delivery considerations:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Electric Sauna is typically delivered by a heavy goods vehicle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour site must be accessible by a truck and crane\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLifting is usually carried out using a crane integrated into the delivery truck\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIn more complex locations or longer lifting distances, an external crane may be required\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIn rare and highly challenging locations, specialist lifting solutions may be necessary\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf decking, paving, landscaping, or kerbstones are planned around the sauna, these should be installed only after the sauna has been positioned.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eClear and unobstructed access significantly reduces delivery time, cost, and installation risk — particularly important given the additional footprint of the Electric Sauna, which includes both sauna and changing room spaces.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Ground \u0026amp; Foundation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA correct foundation is essential for the performance, safety, and longevity of your Hetki Electric Sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe foundation must be:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEven strong and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCapable of supporting up to approximately 2,000 kg, including occupants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDesigned to suit the soil and ground conditions of your site\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend having your site assessed by a qualified builder, architect, or structural engineer prior to installation. Dimensional drawings, floor plans, and foundation guidance are supplied as part of your purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Recommended Foundation Types\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSuitable foundation options include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConcrete pad or slab\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced patio or hardstanding\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePaver blocks or garden slabs on a solid, compacted base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrushed gravel base with structural support\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf installed on a patio or deck, it must be specifically engineered to support the full weight of the Electric Sauna, especially for frequent or commercial use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey Foundation Guidelines\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe base should extend beyond the external dimensions of the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe sauna must not be installed directly on lawn, loose slabs, rubble, gravel, or bare ground\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA 15–20 cm air gap beneath the sauna is required for ventilation and moisture control\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eReinforced pillar foundations are recommended at all four corners and beneath the door wall\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBitumen roofing felt should be placed between timber and foundations to prevent moisture absorption\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIn colder conditions, we recommend 5–10 cm of ground frost insulation beneath the base to prevent frost movement and thermal bridging\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5. Drainage \u0026amp; Exterior Clearance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHetki Electric Sauna models include:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIntegrated water guttering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA floor drain that can be connected to a soakaway or drainage system\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDrain locations are clearly marked in the supplied dimensional drawings. Any drainage system must allow water to safely drain away from the sauna structure.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFor durability and airflow:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAvoid placing the sauna too close to trees, bushes, or plants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLeave adequate clearance around the structure to allow airflow and drying\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Electrical Supply – Customer Responsibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the Electric Sauna arrives internally wired for electric heater configurations, the external electrical supply and final connection are the responsibility of the customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProviding a suitable electrical feed to the sauna location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsuring compliance with all UK electrical regulations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEngaging a qualified, registered electrician to complete the final connection and certification\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e⚠ Balance Recovery does not carry out external electrical works, mains connections, or electrical certification. We strongly recommend consulting your electrician early to ensure everything is prepared ahead of installation day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e7. Professional Installation by Balance Recovery\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn installation day, the Balance Recovery installation team will:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003ePosition the Sauna using appropriate lifting equipment\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLevel and secure it onto the prepared foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eComplete final checks and handover\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical connection and certification must be completed separately by your appointed electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1. Scope of Limited Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese general limited warranty terms and conditions (hereinafter referred to as the “Warranty Terms”) are complied within all deliveries between Hetki Finland Oy Ltd (hereinafter referred to as the “Supplier”) and another party (hereinafter referred to as the “Customer” or “Customers”) for all products manufactured, sold, supplied and marketed by the Supplier (hereinafter referred to as the “Product” or “Products”), unless otherwise expressly agreed in writing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Product is a Hetki outdoor sauna, an assembled, ready-made, small Finnish sauna cabin intended for outdoor use. The exact delivery content of the Product is defined in each specific order and delivery documents.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Warranty Terms shall be applied solely to the deliveries of the Product for private use to retail consumer Customers. By private use is meant deliveries to a household or leisure home of consumer Customers intended for a family or similar.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis limited warranty does not cover deliveries for public\/commercial use, and the warranty is void if the Product has been used for commercial applications. By public\/commercial use is meant deliveries of the Product for, inter alia, public and commercial activities, in hotels, camping, rental saunas and spas, leisure centres, gyms, apartment complexes, workplaces or similar.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Warranty Terms supersede all general terms and conditions used by the Customer in matters governed by these Warranty Terms.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Limited Quality Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier guarantees the quality and function of the Product during the warranty period and that the Product meets agreed specifications and is suitable for normal use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall provide a limited warranty against any potential manufacturing and material defects.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier is not responsible for errors due to normal wear and tear or circumstances or events after delivery that are not due to the Supplier, such as installation errors or incorrect use or maintenance of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Warranty Period\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eThe following warranty period is valid:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the wooden log frame, a five (5) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the workmanship, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the roof, floor, window, door, sauna benches, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the electrical sauna heaters and control panels\/systems, wood-burning sauna heaters, pots and chimneys, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the lights and electrical parts, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the sound system and accessories, a one (1) year warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the other components, a one (1) year warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty period begins when the Product has been delivered to the Customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Correction of Errors\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier has the right to determine whether a defective Product is to be repaired, replaced with a new Product, replaced partly with a part of the total Product (e.g. replacing a defective sauna heater with a new heater), or if the Customer will receive compensation corresponding to the purchase price prevailing at the time of purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen replacing a defective Product or a part of the total Product (e.g. a sauna heater), it is replaced free of charge with a new product or a part of a product of the same type and quality. If the Product or a part of it in question is no longer manufactured at the time of fault reporting, the Supplier has the right to supply a similar product or a part of it.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer shall be entitled to obtain a warranty on a replaced Product, or a part of the total Product, that is of the same duration as the original warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf a defective Product is to be repaired, repair is usually performed at the Customer’s site, unless otherwise agreed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe guaranteed heater will always be repaired if possible. Replacement of the heater is only possible in exceptional cases, and even then, only with the permission of the heater manufacturer’s technical customer service. The warranty service generally includes both labour and parts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall be under no obligation or deemed to be in default for any delay or failure in performance resulting from causes beyond its reasonable control (e.g. strikes, floods, earthquakes, epidemic, pandemic, etc.), including but not limited to delay in servicing due to non-availability of spare parts and\/or accessories.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5. Customer’s Duty of Review and Complaint\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer must review the Products immediately after the Products have been delivered, by duly and properly inspecting the quantity, composition and quality of the Product upon receipt.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of transport damage or if something is missing from the bill of lading\/order, it must be reported directly to the transport carrier upon receipt of the Product. Visible defects or transport damage must be notified before the Product is installed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer must notify the Supplier, or the Supplier’s authorised retailer where the Product was purchased, about defects or malfunctions of the Product within two (2) weeks after the Customer has discovered the error or should have discovered it.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComplaints must be made in writing, and they must include photographs and\/or video of the defect or malfunction.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a defect in the Product, use of the Product must be stopped immediately.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Conditions and Limitations of Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty shall only be valid if the Product has been purchased from the Supplier or the Supplier’s authorised retailer. The Customer's purchase receipt of the Product is valid as proof of warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty is subject to the conditions that the Product is placed and installed, used and maintained appropriately according to the Supplier’s instructions and recommendations and according to the instructions of the manufacturer(s) of the sauna heater and other main parts\/components of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Owner´s Manual, including the Supplier’s instructions and recommendations, is provided on the Supplier’s website (\u003c\/span\u003e\u003ca href=\"https:\/\/www.hetkisauna.com\/\"\u003e\u003cspan\u003ehttps:\/\/www.hetkisauna.com\/\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e) and upon the delivery of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe instructions for the sauna heater, which is included as part of the Product, are provided on the heater manufacturer's website and with delivery of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty applies only to original production defects, not errors that arise when changing the function or appearance of the goods. The warranty extends only to manufacturing and material defects and does not cover any damages resulting from mishandling of the Product by the Customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty does not cover regular required maintenance of the Products, such as cleaning and staining or tightening of threaded rods and other maintenance referred to in the Owner´s Manual.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe Customer shall waive the right to exercise the rights arising from the warranty if he:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas failed to duly and properly inspect the quantity, composition and quality of the Product upon the receipt thereof, if a deficiency of the Product could have been detected in the course of a reasonable inspection;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas failed to notify the Supplier or the Supplier’s official distributor or the transport carrier of a deficiency detected in the Product promptly;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas submitted false information in relation to the Product or an instance covered under warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe limited warranty does not apply to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamages (including scratches, marks, staining, etc.) or malfunctions caused by normal wear and tear;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamages or malfunctions caused by inappropriate installation or maintenance of the Product, its misuse, abuse, or use otherwise than intended, or negligence;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnauthorised modifications and installations of altered, additional, supplementary or compensatory details incorrectly carried out by unqualified persons without specialist knowledge, and\/or improper use of those details;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnauthorised repair during the warranty period by persons other than the Supplier or a person authorised by the Supplier;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage, breakage or non-functioning resulting from unforeseeable circumstances (vandalism, fire, flooding, etc.), force majeure, or due to rodents, ants, etc., or if the Product has been exposed to excessive dampness, humidity, wind, corrosion (including but not limited to excessive corrosion by seaside), or other extreme environmental conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty only covers the replacement or repairs of defective parts of the Product and does not extend to other direct and\/or indirect expenses and\/or damage caused due to a defect or failure of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall under no circumstances be held liable for consequential or indirect damages such as lost production, reduced sales, loss of operating profit, loss of contract or loss of user benefit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnder no circumstances shall the Supplier or its representatives, distributors and retailers be held liable for injury to any persons or damages to any properties.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier is not liable for any damages or harm related to the purchase or use of products, services, resources, content, or any other transactions made in connection with any third-party purchase and\/or installation which are altered, additional, supplementary or compensatory to the Supplier’s original Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComplaints, claims, concerns, or questions regarding third-party products and services should be directed to the concerned third-party. This limitation of liability includes, inter alia, any purchase and\/or installation of sauna heaters other than those which have been installed and delivered explicitly by the Supplier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer should be aware and accept that wood, as the main material of the Product, is a natural living material which does not have the same properties or consistency as synthetic products.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOver time, wood may mature, move, settle, crack or bend, its colour may weather and alter, and wood resin may occur. These are natural characteristics of wood and do not indicate that the Product is defective.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover such changes in the Product due to the natural qualities of the materials used.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer should be aware and accept that apart from weathering and altering over time, the same colour shade may look somewhat different on different wooden materials and parts of the Product (e.g. walls, frames and boards, ceiling panels, floor, benches).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e7. Changes to Warranty Terms and Products\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier reserves the right, at its sole discretion, to update, change or replace any part of these Warranty Terms without notice by posting updates and changes on its website (\u003c\/span\u003e\u003ca href=\"https:\/\/www.hetkisauna.com\/\"\u003e\u003cspan\u003ehttps:\/\/www.hetkisauna.com\/\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e8. Validity\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese Warranty Terms apply from 1.1.2021 until further notice.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e9. Governing Law\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAny dispute relating to these Warranty Terms and any separate agreements between the Supplier and the Customer is primarily addressed through negotiation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese Warranty Terms and any separate agreements are governed and shall be construed in accordance with the laws of Finland.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Parties submit all their disputes to the exclusive jurisdiction of the District Court of Helsinki, Finland. The seat of arbitration shall be in Helsinki, Finland, and the language of the arbitration shall be Finnish.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOur Policy in Detail:\u003c\/span\u003e\u003cspan\u003e Customisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eNon-Returnable Items:\u003c\/span\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eDamaged or Faulty Products:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Sauna_Left.pdf?v=1766577726\"\u003e\u003cspan\u003eHetki Sauna Left\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Sauna_Right.pdf?v=1766577725\"\u003e\u003cspan\u003eHetki Sauna Right\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/45aaab5d-374a-4dbe-843f-21203b5a9e65.filesusr.com\/ugd\/f6cf6f_a797ced365b3476ba0f1b88c8b387f60.pdf\"\u003e\u003cspan\u003eHetki Warranty Terms\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/45aaab5d-374a-4dbe-843f-21203b5a9e65.filesusr.com\/ugd\/f6cf6f_40f3daaa4d8e47b59c377722854ffcce.pdf\"\u003e\u003cspan\u003eHetki Owners Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Hetki","offers":[{"title":"Default Title","offer_id":56244470874444,"sku":null,"price":22999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/HETKI_SAUNA_1_2.png?v=1768287251"},{"product_id":"hetki-sauna-plus-4-6-person-finnish-outdoor-sauna-with-changing-room","title":"Hetki Plus: 4-6 Person Finnish Outdoor Sauna with Integrated Changing Room","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 data-start=\"215\" data-end=\"279\"\u003eHetki Sauna Plus – Authentic Finnish Sauna with Changing Room\u003c\/h2\u003e\n\u003cp data-start=\"281\" data-end=\"725\"\u003eThe Hetki Sauna Plus is a premium Finnish outdoor sauna that combines a traditional log-built sauna room with an integrated changing and relaxation space, offering enhanced comfort, privacy, and versatility. Designed for both private gardens and commercial wellness environments, the Sauna Plus delivers authentic Finnish craftsmanship, thoughtful design, and turnkey convenience, placing it firmly in the high-end sauna market.\u003c\/p\u003e\n\u003ch3 data-start=\"732\" data-end=\"778\"\u003eAuthentic Finnish Craftsmanship \u0026amp; Heritage\u003c\/h3\u003e\n\u003cp data-start=\"780\" data-end=\"1149\"\u003eAt the core of the Hetki brand is genuine Finnish sauna heritage. Every Hetki sauna is handcrafted in Finland using traditional log-building techniques that have been refined over generations. The Sauna Plus is constructed from robust northern spruce logs, chosen for their natural insulation, durability, and ability to create a balanced, breathable sauna climate.\u003c\/p\u003e\n\u003cp data-start=\"1151\" data-end=\"1358\"\u003eUnlike mass-produced or panel-built saunas, Hetki’s solid log construction allows the structure itself to regulate heat and moisture naturally — an essential element of an authentic Finnish sauna experience.\u003c\/p\u003e\n\u003ch3 data-start=\"1365\" data-end=\"1405\"\u003eKey Features of the Hetki Sauna Plus\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-start=\"1407\" data-end=\"1722\"\u003e\n\u003cstrong data-start=\"1407\" data-end=\"1444\"\u003eIntegrated Sauna \u0026amp; Changing Space: \u003c\/strong\u003eThe Sauna Plus features a dedicated changing and relaxation area alongside the sauna room, complete with seating, storage hooks, a power socket, and ambient lighting. This additional space enhances comfort, usability, and flow, particularly for families or commercial settings.\u003c\/li\u003e\n\u003cli data-start=\"1724\" data-end=\"1933\"\u003e\n\u003cstrong data-start=\"1724\" data-end=\"1752\"\u003eSpacious \u0026amp; Social Design: \u003c\/strong\u003eDesigned to comfortably accommodate 4–6 users, the Sauna Plus offers generous internal proportions, making it ideal for shared sauna sessions with family, friends, or guests.\u003c\/li\u003e\n\u003cli data-start=\"1935\" data-end=\"2142\"\u003e\n\u003cstrong data-start=\"1935\" data-end=\"1961\"\u003eSolid Log Construction: \u003c\/strong\u003eBuilt with thick spruce log walls, the Sauna Plus delivers excellent natural insulation, heat retention, and long-term structural integrity without artificial insulation systems.\u003c\/li\u003e\n\u003cli data-start=\"2144\" data-end=\"2385\"\u003e\n\u003cstrong data-start=\"2144\" data-end=\"2172\"\u003eFlexible Heating Options: \u003c\/strong\u003eAvailable with either a high-quality electric heater or a traditional wood-burning stove, the Sauna Plus can be tailored to suit residential gardens, rural properties, or commercial wellness facilities.\u003c\/li\u003e\n\u003cli data-start=\"2387\" data-end=\"2566\"\u003e\n\u003cstrong data-start=\"2387\" data-end=\"2419\"\u003eEfficient Heat \u0026amp; Ventilation: \u003c\/strong\u003eThoughtfully designed airflow ensures even heat distribution and an oxygen-rich sauna environment, supporting comfort, recovery, and relaxation.\u003c\/li\u003e\n\u003cli data-start=\"2568\" data-end=\"2756\"\u003e\n\u003cstrong data-start=\"2568\" data-end=\"2603\"\u003eTurnkey, Pre-Assembled Delivery: \u003c\/strong\u003eDelivered fully assembled and ready to install, the Sauna Plus removes the complexity and risk associated with flat-pack sauna kits or on-site builds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"2763\" data-end=\"2796\"\u003eBespoke Customisation Options\u003c\/h3\u003e\n\u003cp data-start=\"2798\" data-end=\"2930\"\u003eCustomisation is central to the Hetki experience. The Sauna Plus can be tailored to your exact requirements, with options including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-start=\"2934\" data-end=\"2976\"\u003eBench layouts and seating configurations\u003c\/li\u003e\n\u003cli data-start=\"2979\" data-end=\"3022\"\u003eWindow sizes, including panoramic glazing\u003c\/li\u003e\n\u003cli data-start=\"3025\" data-end=\"3056\"\u003eExterior colours and finishes\u003c\/li\u003e\n\u003cli data-start=\"3059\" data-end=\"3100\"\u003eInterior wood tones and lighting styles\u003c\/li\u003e\n\u003cli data-start=\"3103\" data-end=\"3138\"\u003eDoor configurations and detailing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"3140\" data-end=\"3294\"\u003eThis level of personalisation allows each Sauna Plus to integrate seamlessly into private gardens, luxury properties, spas, hotels, and wellness retreats.\u003c\/p\u003e\n\u003ch3 data-start=\"3301\" data-end=\"3360\"\u003eWhat Makes Hetki Stand Out in the High-End Sauna Market\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-start=\"3362\" data-end=\"3571\"\u003e\n\u003cstrong data-start=\"3362\" data-end=\"3393\"\u003eTrue Finnish Sauna Heritage: \u003c\/strong\u003eHetki is rooted in authentic Finnish sauna culture, where sauna is a daily ritual and a cornerstone of wellbeing. This heritage informs every design and construction decision.\u003c\/li\u003e\n\u003cli data-start=\"3573\" data-end=\"3762\"\u003e\n\u003cstrong data-start=\"3573\" data-end=\"3603\"\u003eHandcrafted, Not Kit-Built: \u003c\/strong\u003eEvery Hetki sauna is handmade in Finland using traditional solid-log methods — a clear distinction from modular, panel-built, or mass-produced alternatives.\u003c\/li\u003e\n\u003cli data-start=\"3764\" data-end=\"3910\"\u003e\n\u003cstrong data-start=\"3764\" data-end=\"3787\"\u003eTurnkey Convenience: \u003c\/strong\u003eHetki saunas are delivered fully assembled, offering a faster, more reliable route from purchase to first sauna session.\u003c\/li\u003e\n\u003cli data-start=\"3912\" data-end=\"4092\"\u003e\n\u003cstrong data-start=\"3912\" data-end=\"3940\"\u003eDesign-Led Customisation: \u003c\/strong\u003eExtensive customisation options allow customers to create a sauna that reflects their lifestyle, aesthetic preferences, or commercial brand identity.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"4099\" data-end=\"4158\"\u003eA Premium Choice for Homes \u0026amp; Commercial Wellness Spaces\u003c\/h3\u003e\n\u003cp data-start=\"4160\" data-end=\"4567\"\u003eFor UK homeowners, luxury developers, spas, boutique hotels, and wellness retreats, the Hetki Sauna Plus offers a rare combination of authentic Finnish craftsmanship, enhanced comfort, bespoke design, and turnkey delivery. It is not just a sauna, but a long-term investment in wellbeing, social connection, and refined outdoor living — delivering a clear competitive edge in the luxury sauna market.\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eSpecification\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSeats for up to 4–6 sauna users\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eExternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLength: \u003c\/strong\u003e3568 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWidth:\u003c\/strong\u003e 2240 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight: \u003c\/strong\u003e2370-2570 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSauna\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLength:\u003c\/strong\u003e 2114 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWidth:\u003c\/strong\u003e 2064 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 1868–2042 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFloor area:\u003c\/strong\u003e 4,36 m2\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDressing room:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLength: \u003c\/strong\u003e1190 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWidth:\u003c\/strong\u003e 2064 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight: \u003c\/strong\u003e1868–2042 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFloor area:\u003c\/strong\u003e 2,46 m2\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTotal weight approx. 2000-2300 kg, depending on the content\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSeats for up to 4–6 sauna users\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eExternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLength: \u003c\/strong\u003e3568 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWidth:\u003c\/strong\u003e 2240 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight: \u003c\/strong\u003e2370-2570 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSauna\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLength:\u003c\/strong\u003e 2114 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWidth:\u003c\/strong\u003e 2064 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 1868–2042 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFloor area:\u003c\/strong\u003e 4,36 m2\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDressing room:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLength: \u003c\/strong\u003e1190 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWidth:\u003c\/strong\u003e 2064 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight: \u003c\/strong\u003e1868–2042 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFloor area:\u003c\/strong\u003e 2,46 m2\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTotal weight approx. 2000-2300 kg, depending on the content\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works – From First Consultation to Your Hetki Electrical Sauna Ready To Use (UK)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAs the authorised UK retailer for Hetki, we manage every stage of your Hetki Sauna Plus journey — from initial consultation and customisation through to delivery, installation, electrical connection\u003cmeta charset=\"utf-8\"\u003e (where applicable), and final handover. Our role is to ensure your sauna is delivered and installed smoothly, with complete clarity on responsibilities and requirements at every step.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 1: Initial Consultation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a consultation with our UK Hetki team.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe discuss:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Plus configuration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eResidential or commercial use (private garden, spa, hotel, retreat, hospitality venue)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProposed placement, access, and site conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDesign preferences, glazing, finishes, and optional upgrades\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHeating configuration, including electric heater options\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou are encouraged to share photos or videos of your proposed location. This allows us to assess access, lifting requirements, and site suitability early - helping avoid delays or complications later.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 2: Design, Specification \u0026amp; Quotation:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your requirements are clear, we will finalise the specification of your Hetki Sauna Plus.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eExterior colour and finish\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cmeta charset=\"utf-8\"\u003eWindow and door configuration (including larger glazing options available on the Sauna Plus)\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInterior bench layout and lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectric heater compatibility and pre-wired configuration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCommercial considerations were applicable\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe then provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA clear, detailed quotation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDimensional drawings and floor plans\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFoundation and site preparation guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical preparation guidance for your electrician\u003cmeta charset=\"utf-8\"\u003e (for electric models)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures you can prepare your site and appoint contractors well in advance of delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 3: Site Access \u0026amp; Delivery Planning:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore confirming delivery, we carefully plan logistics to ensure safe and efficient installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview site photos and access routes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm access for a heavy goods vehicle and crane\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDetermine whether a truck-mounted crane or external lifting equipment is required\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cmeta charset=\"utf-8\"\u003eThe Sauna Plus is larger than the standard Hetki Sauna, so access planning is important. In more complex or restricted locations, specialist lifting solutions may be required. These are always discussed and agreed upon in advance.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf decking, paving, landscaping or kerbstones are planned around the sauna, we recommend completing these after the sauna has been installed.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 4: Ground \u0026amp; Foundation Preparation (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA correct foundation is essential for the safety, performance, and longevity of your Hetki Sauna Plus.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe foundation must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe even, strong, and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSupport up to\u003cstrong\u003e \u003c\/strong\u003eapproximately 2,000 kg, including occupants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe appropriate for the soil and ground conditions of your site\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSuitable foundation options include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced concrete slab or pad\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStrong patio or paving on a compacted base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrushed gravel with structural support\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe base should:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eExtend beyond the sauna’s external dimensions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide an air gap of approximately 15–20 cm beneath the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrevent timber from coming into contact with ground moisture\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend consulting a qualified builder, architect, or structural engineer to confirm suitability. Foundation drawings and guidance are supplied as part of the purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 5: Delivery of Your Pre-Assembled Hetki Electrical Sauna\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Plus is delivered to the site as a fully pre-assembled structure, not a flat-pack or modular kit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis approach offers clear advantages:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMinimal disruption on site\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConsistent Finnish build quality\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced risk compared to on-site construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery is typically carried out by truck, with lifting handled by a crane integrated into the vehicle or an external crane where required.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 6: Installation by Our UK Installation Team\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn delivery day, our experienced UK installation team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLift and position the Sauna Plus onto its prepared foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLevel and secure the structure\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCarry out final positioning checks and visual inspection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures the sauna is correctly installed and ready for electrical connection.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 7: Electrical Supply \u0026amp; Connection (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cmeta charset=\"utf-8\"\u003eFor Sauna Plus models configured with an electric heater, all internal electrical wiring is completed in the factory. However, the external electrical supply and the final connection are the customer's responsibility.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide a suitable electrical feed to the sauna location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAppoint a qualified, registered electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure compliance with all UK electrical regulations and certification requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e⚠ Our installation team does not carry out external electrical works, mains connections, or certification. We strongly recommend arranging your electrician well in advance so the electrical supply is ready immediately after installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 8: Drainage \u0026amp; Final Site Considerations\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHetki Saunas Plus models include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIntegrated guttering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFloor drainage options were specified\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDrain locations are clearly marked in the supplied drawings. Any drainage system must allow water to safely disperse away from the sauna\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-11e80821-7fff-85db-bd02-c86bf8a05205\"\u003e, \u003c\/b\u003ewhich is particularly important for frequent or commercial use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFor durability and airflow:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLeave adequate clearance around the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAvoid placing the sauna directly next to plants, trees, or bushes\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 9: Final Handover \u0026amp; Ready to Use\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce the sauna is installed:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe electrical connection has been completed by your electrician \u003cmeta charset=\"utf-8\"\u003e(where applicable)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Plus is fully operational and ready to use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProduct documentation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaintenance and care guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOngoing support as your authorised UK Hetki retaile\u003c\/span\u003e\u003cspan\u003er\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch1 dir=\"ltr\"\u003e\u003cspan\u003eElectric Heater Installation Guidelines\u003c\/span\u003e\u003c\/h1\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectric sauna heaters are high-load appliances. They must be served by a \u003c\/span\u003e\u003cspan\u003ededicated electrical circuit\u003c\/span\u003e\u003cspan\u003e and must never be connected to a standard ring main or domestic plug socket.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStandard Voltage:\u003c\/span\u003e\u003cspan\u003e 230V Single-Phase (UK).\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eLoad Calculation: Watts ÷ Volts = Amps\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003e(Example: 6000W ÷ 230V = approx. 26 Amps)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Estimated Heater Output \u0026amp; Cable Sizing\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese figures are for estimation only. Your electrician will provide the final specification in accordance with \u003c\/span\u003e\u003cspan\u003eBS 7671,\u003c\/span\u003e\u003cspan\u003e taking into account voltage drop and the installation environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"117\"\u003e \u003ccol width=\"138\"\u003e \u003ccol width=\"152\"\u003e \u003ccol width=\"195\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. Current\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypical Protection\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypical Min. Cable Size*\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.3 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~10 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1.5 mm² – 2.5 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3.0 – 3.6 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~13 – 16 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 – 20 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.5 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.5 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~20 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~26 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.0 mm² – 6.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~35 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e40 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 mm² – 10.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e9.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~40 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e45 – 50 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 mm² – 10.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10.5 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~46 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e50 – 63 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10.0 mm² – 16.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e12.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~52 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e63 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNote:\u003c\/span\u003e\u003cspan\u003e Cables running through thermal insulation or over long distances (e.g., to a garden room) will require a significantly larger cross-section to prevent overheating.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Mandatory Technical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eHeat-Resistant Cabling (SiHF):\u003c\/span\u003e\u003cspan\u003e Standard PVC (Twin \u0026amp; Earth) cable must not be installed in the sauna cabin. The final connection to the heater terminals must use \u003c\/span\u003e\u003cspan\u003eHeat-Resistant Silicone Rubber Cable (SiHF)\u003c\/span\u003e\u003cspan\u003e rated for at least \u003c\/span\u003e\u003cspan\u003e170°C\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eRCD Protection:\u003c\/span\u003e\u003cspan\u003e The circuit must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\/RCBO\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eIsolation:\u003c\/span\u003e\u003cspan\u003e A local, double-pole rotary isolator switch is required outside the sauna cabin.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eLoad Assessment:\u003c\/span\u003e\u003cspan\u003e For heaters \u003c\/span\u003e\u003cspan\u003e9.0 kW or higher\u003c\/span\u003e\u003cspan\u003e, the electrician must verify that the property’s main incoming fuse can accommodate the heater alongside existing high-load appliances.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-3517f57c-7fff-972f-3e92-c2aaceeb0af5\"\u003eWoodburning Heater Installation Guidelines\u003c\/b\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the primary heat source is wood, the sauna cabin requires a safe electrical supply for peripheral systems such as lighting, ventilation fans, or control sensors.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eLoad Type:\u003c\/span\u003e\u003cspan\u003e Low-load (Lighting\/Fans).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eCircuit:\u003c\/span\u003e\u003cspan\u003e Typically, a dedicated \u003c\/span\u003e\u003cspan\u003e13 Amp or 16 Amp\u003c\/span\u003e\u003cspan\u003e circuit is sufficient.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eVoltage:\u003c\/span\u003e\u003cspan\u003e 230V Single-Phase (UK).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Mandatory Technical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEven without an electric heater, the cabin remains a \"Special Location\" due to extreme heat and humidity.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eHeat-Resistant Cabling (SiHF):\u003c\/span\u003e\u003cspan\u003e Standard PVC cabling will melt or degrade inside a sauna cabin. Any wiring for internal lights or sensors must use \u003c\/span\u003e\u003cspan\u003eHeat-Resistant Silicone Rubber Cable (SiHF)\u003c\/span\u003e\u003cspan\u003e rated for at least \u003c\/span\u003e\u003cspan\u003e170°C\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eRCD Protection:\u003c\/span\u003e\u003cspan\u003e All electrical circuits serving the sauna must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\/RCBO\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eIP Ratings:\u003c\/span\u003e\u003cspan\u003e All light fixtures, fans, or sensors installed inside the cabin must be rated at \u003c\/span\u003e\u003cspan\u003eIP65\u003c\/span\u003e\u003cspan\u003e or higher to prevent moisture ingress from steam.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eExternal Isolation:\u003c\/span\u003e\u003cspan\u003e A local, double-pole switch should be installed outside the cabin to allow for safe maintenance and emergency shut-off.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eRegulatory Compliance \u0026amp; Liability (Applicable to All)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eAll electrical work must be carried out by a qualified electrician and comply with \u003cstrong\u003eBS 7671 (IET Wiring Regulations)\u003c\/strong\u003e. We accept no liability for issues arising from inadequate power supply, incorrect component selection, or non-compliant third-party wiring.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hetki Sauna Plus is delivered to the UK as a fully pre-assembled, plug-and-play outdoor sauna and changing room unit, ensuring a fast, efficient installation with minimal disruption. Designed as an enhanced version of the classic Hetki Sauna, the Sauna Plus combines an authentic Finnish sauna room with a dedicated changing and relaxation space, arriving complete and ready to install.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnlike flat-pack sauna kits or on-site builds, this approach guarantees authentic Finnish craftsmanship, quicker setup, and long-term structural performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInstallation is managed by the Balance Recovery installation team, with clear responsibilities outlined below to ensure a smooth, compliant, and stress-free process.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1. Pre-Assembled \u0026amp; Plug-and-Play Benefits\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Plus arrives fully assembled, with the structure, interior, and factory-fitted components completed to your specification. For electric configurations, all internal electrics are pre-installed at the factory, offering several advantages for UK homeowners and commercial clients:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eNo on-site construction or structural assembly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced installation time and labour costs\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConsistent Finnish craftsmanship and premium finish\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster route to first use, even for large-scale installations\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe plug-and-play model means all internal systems are ready for connection; however, the final electrical connection must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Access, Delivery \u0026amp; Lifting Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, we will confirm the exact placement location of your Hetki Sauna Plus. You are encouraged to share photos or videos of your site in advance so we can accurately assess access and lifting requirements.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey delivery considerations:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Sauna Plus is typically delivered by a heavy goods vehicle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour site must be accessible by a truck and crane\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLifting is usually carried out using a crane integrated into the delivery truck\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIn more complex locations or longer lifting distances, an external crane may be required\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIn rare and highly challenging locations, specialist lifting solutions may be necessary\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf decking, paving, landscaping, or kerbstones are planned around the sauna, these should be installed only after the sauna has been positioned.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eClear and unobstructed access significantly reduces delivery time, cost, and installation risk — particularly important given the additional footprint of the Sauna Plus, which includes both sauna and changing room spaces.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Ground \u0026amp; Foundation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA correct foundation is essential for the performance, safety, and longevity of your Hetki Sauna Plus.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe foundation must be:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEven strong and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCapable of supporting up to approximately 2,000 kg, including occupants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDesigned to suit the soil and ground conditions of your site\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend having your site assessed by a qualified builder, architect, or structural engineer prior to installation. Dimensional drawings, floor plans, and foundation guidance are supplied as part of your purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Recommended Foundation Types\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSuitable foundation options include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConcrete pad or slab\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced patio or hardstanding\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePaver blocks or garden slabs on a solid, compacted base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrushed gravel base with structural support\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf installed on a patio or deck, it must be specifically engineered to support the full weight of the Sauna Plus, especially for frequent or commercial use.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5. Key Foundation Guidelines\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe base should extend beyond the external dimensions of the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna must not be installed directly on lawn, loose slabs, rubble, gravel, or bare ground\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA 15–20 cm air gap beneath the sauna is required for ventilation and moisture control\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced pillar foundations are recommended at all four corners and beneath the door wall\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBitumen roofing felt should be placed between timber and foundations to prevent moisture absorption\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIn colder conditions, we recommend 5–10 cm of ground frost insulation beneath the base to prevent frost movement and thermal bridging\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Drainage \u0026amp; Exterior Clearance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHetki Sauna Plus models include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIntegrated water guttering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA floor drain that can be connected to a soakaway or drainage system\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDrain locations are clearly marked in the supplied dimensional drawings. Any drainage system must allow water to safely drain away from the sauna structure.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFor durability and airflow:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAvoid placing the sauna too close to trees, bushes, or plants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLeave adequate clearance around the structure to allow airflow and drying\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e7. Electrical Supply – Customer Responsibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the Sauna Plus arrives internally wired for electric heater configurations, the external electrical supply and final connection are the responsibility of the customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProviding a suitable electrical feed to the sauna location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsuring compliance with all UK electrical regulations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEngaging a qualified, registered electrician to complete the final connection and certification\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e⚠ Balance Recovery does not carry out external electrical works, mains connections, or electrical certification. We strongly recommend consulting your electrician early to ensure everything is prepared ahead of installation day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e8. Professional Installation by Balance Recovery\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn installation day, the Balance Recovery installation team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePosition the Sauna Max using appropriate lifting equipment\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLevel and secure it onto the prepared foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComplete final checks and handover\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical connection and certification must be completed separately by your appointed electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e9. Why This Matters for UK Customers\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis delivery and installation process ensures:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompliance with UK building and electrical standards\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster installation compared to on-site builds\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced risk and long-term structural reliability\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA premium, stress-free ownership experience\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhether for a private garden, luxury home, spa, hotel, or commercial wellness setting, our structured approach ensures your Hetki Sauna Plus is delivered and installed with confidence, clarity, and craftsmanship.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1. Scope of Limited Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese general limited warranty terms and conditions (hereinafter referred to as the “Warranty Terms”) are complied within all deliveries between Hetki Finland Oy Ltd (hereinafter referred to as the “Supplier”) and another party (hereinafter referred to as the “Customer” or “Customers”) for all products manufactured, sold, supplied and marketed by the Supplier (hereinafter referred to as the “Product” or “Products”), unless otherwise expressly agreed in writing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Product is a Hetki outdoor sauna, an assembled, ready-made, small Finnish sauna cabin intended for outdoor use. The exact delivery content of the Product is defined in each specific order and delivery documents.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Warranty Terms shall be applied solely to the deliveries of the Product for private use to retail consumer Customers. By private use is meant deliveries to a household or leisure home of consumer Customers intended for a family or similar.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis limited warranty does not cover deliveries for public\/commercial use, and the warranty is void if the Product has been used for commercial applications. By public\/commercial use is meant deliveries of the Product for, inter alia, public and commercial activities, in hotels, camping, rental saunas and spas, leisure centres, gyms, apartment complexes, workplaces or similar.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Warranty Terms supersede all general terms and conditions used by the Customer in matters governed by these Warranty Terms.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Limited Quality Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier guarantees the quality and function of the Product during the warranty period and that the Product meets agreed specifications and is suitable for normal use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall provide a limited warranty against any potential manufacturing and material defects.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier is not responsible for errors due to normal wear and tear or circumstances or events after delivery that are not due to the Supplier, such as installation errors or incorrect use or maintenance of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Warranty Period\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eThe following warranty period is valid:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the wooden log frame, a five (5) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the workmanship, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the roof, floor, window, door, sauna benches, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the electrical sauna heaters and control panels\/systems, wood-burning sauna heaters, pots and chimneys, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the lights and electrical parts, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the sound system and accessories, a one (1) year warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the other components, a one (1) year warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty period begins when the Product has been delivered to the Customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Correction of Errors\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier has the right to determine whether a defective Product is to be repaired, replaced with a new Product, replaced partly with a part of the total Product (e.g. replacing a defective sauna heater with a new heater), or if the Customer will receive compensation corresponding to the purchase price prevailing at the time of purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen replacing a defective Product or a part of the total Product (e.g. a sauna heater), it is replaced free of charge with a new product or a part of a product of the same type and quality. If the Product or a part of it in question is no longer manufactured at the time of fault reporting, the Supplier has the right to supply a similar product or a part of it.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer shall be entitled to obtain a warranty on a replaced Product, or a part of the total Product, that is of the same duration as the original warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf a defective Product is to be repaired, repair is usually performed at the Customer’s site, unless otherwise agreed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe guaranteed heater will always be repaired if possible. Replacement of the heater is only possible in exceptional cases, and even then, only with the permission of the heater manufacturer’s technical customer service. The warranty service generally includes both labour and parts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall be under no obligation or deemed to be in default for any delay or failure in performance resulting from causes beyond its reasonable control (e.g. strikes, floods, earthquakes, epidemic, pandemic, etc.), including but not limited to delay in servicing due to non-availability of spare parts and\/or accessories.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5. Customer’s Duty of Review and Complaint\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer must review the Products immediately after the Products have been delivered, by duly and properly inspecting the quantity, composition and quality of the Product upon receipt.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of transport damage or if something is missing from the bill of lading\/order, it must be reported directly to the transport carrier upon receipt of the Product. Visible defects or transport damage must be notified before the Product is installed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer must notify the Supplier, or the Supplier’s authorised retailer where the Product was purchased, about defects or malfunctions of the Product within two (2) weeks after the Customer has discovered the error or should have discovered it.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComplaints must be made in writing, and they must include photographs and\/or video of the defect or malfunction.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a defect in the Product, use of the Product must be stopped immediately.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Conditions and Limitations of Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty shall only be valid if the Product has been purchased from the Supplier or the Supplier’s authorised retailer. The Customer's purchase receipt of the Product is valid as proof of warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty is subject to the conditions that the Product is placed and installed, used and maintained appropriately according to the Supplier’s instructions and recommendations and according to the instructions of the manufacturer(s) of the sauna heater and other main parts\/components of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Owner´s Manual, including the Supplier’s instructions and recommendations, is provided on the Supplier’s website (\u003c\/span\u003e\u003ca href=\"https:\/\/www.hetkisauna.com\/\"\u003e\u003cspan\u003ehttps:\/\/www.hetkisauna.com\/\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e) and upon the delivery of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe instructions for the sauna heater, which is included as part of the Product, are provided on the heater manufacturer's website and with delivery of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty applies only to original production defects, not errors that arise when changing the function or appearance of the goods. The warranty extends only to manufacturing and material defects and does not cover any damages resulting from mishandling of the Product by the Customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty does not cover regular required maintenance of the Products, such as cleaning and staining or tightening of threaded rods and other maintenance referred to in the Owner´s Manual.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe Customer shall waive the right to exercise the rights arising from the warranty if he:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas failed to duly and properly inspect the quantity, composition and quality of the Product upon the receipt thereof, if a deficiency of the Product could have been detected in the course of a reasonable inspection;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas failed to notify the Supplier or the Supplier’s official distributor or the transport carrier of a deficiency detected in the Product promptly;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas submitted false information in relation to the Product or an instance covered under warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe limited warranty does not apply to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamages (including scratches, marks, staining, etc.) or malfunctions caused by normal wear and tear;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamages or malfunctions caused by inappropriate installation or maintenance of the Product, its misuse, abuse, or use otherwise than intended, or negligence;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnauthorised modifications and installations of altered, additional, supplementary or compensatory details incorrectly carried out by unqualified persons without specialist knowledge, and\/or improper use of those details;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnauthorised repair during the warranty period by persons other than the Supplier or a person authorised by the Supplier;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage, breakage or non-functioning resulting from unforeseeable circumstances (vandalism, fire, flooding, etc.), force majeure, or due to rodents, ants, etc., or if the Product has been exposed to excessive dampness, humidity, wind, corrosion (including but not limited to excessive corrosion by seaside), or other extreme environmental conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty only covers the replacement or repairs of defective parts of the Product and does not extend to other direct and\/or indirect expenses and\/or damage caused due to a defect or failure of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall under no circumstances be held liable for consequential or indirect damages such as lost production, reduced sales, loss of operating profit, loss of contract or loss of user benefit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnder no circumstances shall the Supplier or its representatives, distributors and retailers be held liable for injury to any persons or damages to any properties.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier is not liable for any damages or harm related to the purchase or use of products, services, resources, content, or any other transactions made in connection with any third-party purchase and\/or installation which are altered, additional, supplementary or compensatory to the Supplier’s original Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComplaints, claims, concerns, or questions regarding third-party products and services should be directed to the concerned third-party. This limitation of liability includes, inter alia, any purchase and\/or installation of sauna heaters other than those which have been installed and delivered explicitly by the Supplier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer should be aware and accept that wood, as the main material of the Product, is a natural living material which does not have the same properties or consistency as synthetic products.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOver time, wood may mature, move, settle, crack or bend, its colour may weather and alter, and wood resin may occur. These are natural characteristics of wood and do not indicate that the Product is defective.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover such changes in the Product due to the natural qualities of the materials used.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer should be aware and accept that apart from weathering and altering over time, the same colour shade may look somewhat different on different wooden materials and parts of the Product (e.g. walls, frames and boards, ceiling panels, floor, benches).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e7. Changes to Warranty Terms and Products\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier reserves the right, at its sole discretion, to update, change or replace any part of these Warranty Terms without notice by posting updates and changes on its website (\u003c\/span\u003e\u003ca href=\"https:\/\/www.hetkisauna.com\/\"\u003e\u003cspan\u003ehttps:\/\/www.hetkisauna.com\/\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e8. Validity\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese Warranty Terms apply from 1.1.2021 until further notice.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e9. Governing Law\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAny dispute relating to these Warranty Terms and any separate agreements between the Supplier and the Customer is primarily addressed through negotiation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese Warranty Terms and any separate agreements are governed and shall be construed in accordance with the laws of Finland.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Parties submit all their disputes to the exclusive jurisdiction of the District Court of Helsinki, Finland. The seat of arbitration shall be in Helsinki, Finland, and the language of the arbitration shall be Finnish.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Sauna_Plus_Left_Layout_L-benches.pdf?v=1766577724\"\u003e\u003cspan\u003eHetki Sauna Plus Left Layout L-benches\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Sauna_Plus_Right_Layout_I-benches.pdf?v=1766577724\"\u003e\u003cspan\u003eHetki Sauna Plus Left Layout I-benches\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Sauna_Plus_Right_Layout_L-benches.pdf?v=1766577724\"\u003e\u003cspan\u003eHetki Sauna Plus Right Layout L-benches\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Sauna_Plus_Right_Layout_I-benches.pdf?v=1766577724\"\u003e\u003cspan\u003eHetki Sauna Plus Right Layout I-benches\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Sauna_Plus_Small_Window_L-benches.pdf?v=1766577724\"\u003e\u003cspan\u003eHetki Sauna Plus Small Window L-benches\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/45aaab5d-374a-4dbe-843f-21203b5a9e65.filesusr.com\/ugd\/f6cf6f_a797ced365b3476ba0f1b88c8b387f60.pdf\"\u003e\u003cspan\u003eHetki Warranty Terms\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/45aaab5d-374a-4dbe-843f-21203b5a9e65.filesusr.com\/ugd\/f6cf6f_40f3daaa4d8e47b59c377722854ffcce.pdf\"\u003e\u003cspan\u003eHetki Owners Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Hetki","offers":[{"title":"Default Title","offer_id":56244474642764,"sku":null,"price":29499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/HETKI_SAUNA_PLUS_2.jpg?v=1768287292"},{"product_id":"hetki-8-10-person-luxury-finnish-log-sauna-outdoor-garden-sauna","title":"Hetki 8-10 Person Luxury Finnish Log Sauna | Outdoor Garden Sauna","description":"\u003ch5 data-end=\"259\" data-start=\"203\"\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 data-end=\"259\" data-start=\"203\"\u003eHetki Sauna Max – Premium Large Finnish Outdoor Sauna\u003c\/h2\u003e\n\u003cp data-end=\"702\" data-start=\"261\"\u003eThe Hetki Sauna Max is a spacious, luxury Finnish outdoor sauna designed for larger groups, families, and commercial wellness environments, including spas, hotels, retreats, and hospitality venues. Scaled up for comfort without compromising authenticity, the Sauna Max delivers true Finnish sauna heritage, handcrafted quality, extensive customisation, and turnkey convenience — positioning it firmly at the top end of the sauna market.\u003c\/p\u003e\n\u003ch3 data-end=\"755\" data-start=\"709\"\u003eAuthentic Finnish Craftsmanship \u0026amp; Heritage\u003c\/h3\u003e\n\u003cp data-end=\"1090\" data-start=\"757\"\u003eHetki saunas are \u003cstrong data-end=\"800\" data-start=\"774\"\u003ehandcrafted in Finland\u003c\/strong\u003e by skilled artisans using traditional log-building techniques rooted in centuries of Finnish sauna culture. The Sauna Max is built from premium, sustainably sourced spruce logs, chosen for their natural insulation, durability, and ability to create a balanced, breathable heat environment.\u003c\/p\u003e\n\u003cp data-end=\"1301\" data-start=\"1092\"\u003eUnlike mass-produced or flat-pack saunas, every Hetki sauna is\u003cstrong\u003e \u003c\/strong\u003emade to order, ensuring exceptional build quality, longevity, and an authentic sauna experience where the structure itself enhances wellbeing.\u003c\/p\u003e\n\u003ch3 data-end=\"1347\" data-start=\"1308\"\u003eKey Features of the Hetki Sauna Max\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-end=\"1604\" data-start=\"1351\"\u003e\n\u003cstrong data-end=\"1393\" data-start=\"1351\"\u003eSpacious Interior for Social Sauna Use: \u003c\/strong\u003eDesigned to comfortably accommodate larger groups, the Sauna Max offers generous internal space and flexible bench layouts, making it ideal for families, social gatherings, and commercial wellness settings.\u003c\/li\u003e\n\u003cli data-end=\"1829\" data-start=\"1608\"\u003e\n\u003cstrong data-end=\"1634\" data-start=\"1608\"\u003eSolid Log Construction: \u003c\/strong\u003eThick spruce log walls provide natural insulation and excellent heat retention without artificial insulation, delivering a traditional Finnish sauna climate with consistent, enveloping heat.\u003c\/li\u003e\n\u003cli data-end=\"2008\" data-start=\"1833\"\u003e\n\u003cstrong data-end=\"1877\" data-start=\"1833\"\u003eEfficient Ventilation \u0026amp; Heat Performance: \u003c\/strong\u003eCarefully designed airflow creates an oxygen-rich sauna environment, improving comfort, recovery, and overall sauna enjoyment.\u003c\/li\u003e\n\u003cli data-end=\"2207\" data-start=\"2012\"\u003e\n\u003cstrong data-end=\"2040\" data-start=\"2012\"\u003eFlexible Heating Options: \u003c\/strong\u003eThe Sauna Max can be configured with a premium electric heater or a traditional wood-burning stove, allowing adaptation to residential or commercial requirements.\u003c\/li\u003e\n\u003cli data-end=\"2406\" data-start=\"2211\"\u003e\n\u003cstrong data-end=\"2246\" data-start=\"2211\"\u003eTurnkey, Pre-Assembled Delivery: \u003c\/strong\u003eDelivered fully assembled and ready to install, the Sauna Max eliminates complex on-site construction and significantly reduces installation time and risk.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-end=\"2446\" data-start=\"2413\"\u003eBespoke Customisation Options\u003c\/h3\u003e\n\u003cp data-end=\"2578\" data-start=\"2448\"\u003eCustomisation is central to the Hetki experience. The Sauna Max can be tailored to your exact requirements with options including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"2624\" data-start=\"2582\"\u003eBench layouts and seating configurations\u003c\/li\u003e\n\u003cli data-end=\"2670\" data-start=\"2627\"\u003eWindow sizes, including panoramic glazing\u003c\/li\u003e\n\u003cli data-end=\"2704\" data-start=\"2673\"\u003eExterior colours and finishes\u003c\/li\u003e\n\u003cli data-end=\"2749\" data-start=\"2707\"\u003eInterior wood tones and lighting options\u003c\/li\u003e\n\u003cli data-end=\"2779\" data-start=\"2752\"\u003eDoor styles and detailing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"2940\" data-start=\"2781\"\u003eThis flexibility allows each Sauna Max to be designed as a seamless extension of a private garden, luxury property, or branded commercial wellness environment.\u003c\/p\u003e\n\u003ch3 data-end=\"3006\" data-start=\"2947\"\u003eWhat Makes Hetki Stand Out in the High-End Sauna Market\u003c\/h3\u003e\n\u003cp data-end=\"3222\" data-start=\"3008\"\u003e\u003cstrong data-end=\"3033\" data-start=\"3008\"\u003eTrue Finnish Heritage\u003c\/strong\u003e\u003cbr data-end=\"3036\" data-start=\"3033\"\u003eHetki is deeply rooted in authentic Finnish sauna culture, where sauna is a daily ritual and an essential part of wellbeing. This heritage informs every design and construction decision.\u003c\/p\u003e\n\u003cp data-end=\"3397\" data-start=\"3224\"\u003e\u003cstrong data-end=\"3254\" data-start=\"3224\"\u003eHandcrafted, Not Kit-Built\u003c\/strong\u003e\u003cbr data-end=\"3257\" data-start=\"3254\"\u003eEvery Hetki sauna is handmade in Finland using traditional methods, setting it apart from modular, flat-pack, or mass-produced alternatives.\u003c\/p\u003e\n\u003cp data-end=\"3575\" data-start=\"3399\"\u003e\u003cstrong data-end=\"3421\" data-start=\"3399\"\u003eTurnkey Simplicity\u003c\/strong\u003e\u003cbr data-end=\"3424\" data-start=\"3421\"\u003eDelivered fully assembled, Hetki saunas remove complexity for homeowners, developers, and commercial operators while ensuring consistent build quality.\u003c\/p\u003e\n\u003cp data-end=\"3755\" data-start=\"3577\"\u003e\u003cstrong data-end=\"3603\" data-start=\"3577\"\u003eBespoke Design Freedom\u003c\/strong\u003e\u003cbr data-end=\"3606\" data-start=\"3603\"\u003eExtensive customisation options allow customers to create a sauna that reflects their lifestyle, aesthetic preferences, or commercial brand identity.\u003c\/p\u003e\n\u003ch3 data-end=\"3824\" data-start=\"3762\"\u003eA Premium Choice for UK Homes \u0026amp; Commercial Wellness Spaces\u003c\/h3\u003e\n\u003cp data-end=\"4234\" data-start=\"3826\"\u003eFor UK homeowners, luxury developers, spas, boutique hotels, and wellness retreats, the Hetki Sauna Max offers a rare combination of authentic Finnish craftsmanship, large-scale comfort, bespoke design, and turnkey delivery. It is not just a sauna, but a long-term investment in wellness, social connection, and refined outdoor living — delivering a clear competitive edge in the luxury sauna market.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\n\u003cspan\u003eSpecification\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eExternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eLength:\u003c\/strong\u003e 3568 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eWidth: \u003c\/strong\u003e2240 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eHeight: \u003c\/strong\u003e2370-2570 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLength: \u003c\/strong\u003e3392 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWidth: \u003c\/strong\u003e2064 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 1868–2042 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFloor area: \u003c\/strong\u003e7,0 m2\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTotal weight approx. 2000-2300 kg, depending on the content\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eHow It Works – From First Consultation to Your Hetki Sauna Max Ready to Use (UK)\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAs the authorised UK retailer for Hetki, we manage every stage of your Hetki Sauna Max journey — from initial consultation and customisation through to delivery, installation, electrical connection (where applicable), and final handover. Our role is to ensure your sauna is delivered and installed smoothly, with full clarity on responsibilities and requirements at every step.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eStep 1: Initial Consultation\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a consultation with our UK Hetki team.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe discuss:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Max model and configuration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eResidential or commercial use (private garden, spa, hotel, retreat, hospitality venue)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProposed placement, access, and site conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDesign preferences, glazing, finishes, and optional upgrades\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHeating configuration, including electric heater options where applicable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou are encouraged to share photos or videos of your proposed location. This allows us to assess access, lifting requirements, and site suitability early, helping to avoid delays or complications later — particularly important for a large-format sauna like the Sauna Max.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eStep 2: Design, Specification \u0026amp; Quotation\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your requirements are clear, we will finalise the specification of your Hetki Sauna Max.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eExterior colour and finish\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWindow and door configuration (including panoramic glazing options)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInterior bench layout and lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectric heater compatibility and pre-wired configuration (if electric)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCommercial considerations were applicable\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe then provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA clear, detailed quotation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDimensional drawings and floor plans\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFoundation and site preparation guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical preparation guidance for your electrician (for electric models)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures you can prepare your site and appoint contractors well in advance of delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 3: Site Access \u0026amp; Delivery Planning\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore confirming delivery, we carefully plan logistics to ensure safe and efficient installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview site photos and access routes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm access for a heavy goods vehicle and crane\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDetermine whether a truck-mounted crane or external lifting equipment is required\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDue to the size and weight of the Sauna Max, access planning is especially important. In more complex or restricted locations, specialist lifting solutions may be required. These are always discussed and agreed upon in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf decking, paving, landscaping, or kerbstones are planned around the sauna, we recommend completing these after the sauna has been installed.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 4: Ground \u0026amp; Foundation Preparation (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA correct foundation is essential for the safety, performance, and longevity of your Hetki Sauna Max.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe foundation must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe even, strong, and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSupport up to approximately 2,000 kg, including occupants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe appropriate for the soil and ground conditions of your site\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSuitable foundation options include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced concrete slab or pad\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStrong patio or paving on a compacted base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrushed gravel with structural support\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe base should:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eExtend beyond the sauna’s external dimensions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide an air gap of approximately 15–20 cm beneath the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrevent timber from coming into contact with ground moisture\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend consulting a qualified builder, architect, or structural engineer to confirm suitability. Foundation drawings and guidance are supplied as part of the purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 5: Delivery of Your Pre-Assembled Hetki Sauna Max\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Max is delivered to the site as a fully pre-assembled structure, not a flat-pack or modular kit.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis approach offers clear advantages:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMinimal disruption on site\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConsistent Finnish build quality\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced risk compared to on-site construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery is typically carried out by truck, with lifting handled by a crane integrated into the vehicle or an external crane where required.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 6: Installation by Our UK Installation Team\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, our experienced UK installation team will:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLift and position the Sauna Max onto its prepared foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLevel and secure the structure\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCarry out final positioning checks and visual inspection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures the sauna is correctly installed and ready for final connection.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 7: Electrical Supply \u0026amp; Connection (Electric Sauna Max Models)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor Sauna Max models configured with an electric heater, all internal electrical wiring is completed in the factory. However, the external electrical supply and final connection are the responsibility of the customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide a suitable electrical feed to the sauna location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAppoint a qualified, registered electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure compliance with all UK electrical regulations and certification requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e⚠ Our installation team does not carry out external electrical works, mains connections, or certification. We strongly recommend arranging your electrician well in advance so the electrical supply is ready immediately after installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 8: Drainage \u0026amp; Final Site Considerations\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHetki Sauna Max models include:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIntegrated guttering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFloor drainage options were specified\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDrain locations are clearly marked in the supplied drawings. Any drainage system must allow water to safely disperse away from the sauna, particularly important for commercial or high-use environments.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFor durability and airflow:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLeave adequate clearance around the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAvoid placing the sauna directly next to plants, trees, or bushes\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 9: Final Handover \u0026amp; Ready to Use\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is installed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical connection has been completed by your electrician (where applicable)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Max is fully operational and ready to use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProduct documentation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaintenance and care guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOngoing support as your authorised UK Hetki retailer\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhy This Process Works\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur structured and transparent approach ensures:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull compliance with UK building and electrical regulations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear division of responsibilities\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster installation with reduced risk\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA premium ownership experience from consultation to the first sauna session\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhether for a private garden, luxury property, spa, hotel, or commercial wellness setting, we manage the process so you can enjoy your Hetki Sauna Max with confidence.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch1 dir=\"ltr\"\u003e\u003cspan\u003eElectric Heater Installation Guidelines\u003c\/span\u003e\u003c\/h1\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectric sauna heaters are high-load appliances. They must be served by a \u003c\/span\u003e\u003cspan\u003ededicated electrical circuit\u003c\/span\u003e\u003cspan\u003e and must never be connected to a standard ring main or domestic plug socket.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eStandard Voltage:\u003c\/span\u003e\u003cspan\u003e 230V Single-Phase (UK).\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eLoad Calculation: Watts ÷ Volts = Amps\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003e(Example: 6000W ÷ 230V = approx. 26 Amps)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Estimated Heater Output \u0026amp; Cable Sizing\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese figures are for estimation only. Your electrician will provide the final specification in accordance with \u003c\/span\u003e\u003cspan\u003eBS 7671,\u003c\/span\u003e\u003cspan\u003e taking into account voltage drop and the installation environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"117\"\u003e \u003ccol width=\"138\"\u003e \u003ccol width=\"152\"\u003e \u003ccol width=\"195\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. Current\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypical Protection\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypical Min. Cable Size*\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.3 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~10 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1.5 mm² – 2.5 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3.0 – 3.6 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~13 – 16 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 – 20 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.5 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.5 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~20 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~26 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.0 mm² – 6.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~35 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e40 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 mm² – 10.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e9.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~40 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e45 – 50 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 mm² – 10.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10.5 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~46 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e50 – 63 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10.0 mm² – 16.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e12.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~52 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e63 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNote:\u003c\/span\u003e\u003cspan\u003e Cables running through thermal insulation or over long distances (e.g., to a garden room) will require a significantly larger cross-section to prevent overheating.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Mandatory Technical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eHeat-Resistant Cabling (SiHF):\u003c\/span\u003e\u003cspan\u003e Standard PVC (Twin \u0026amp; Earth) cable must not be installed in the sauna cabin. The final connection to the heater terminals must use \u003c\/span\u003e\u003cspan\u003eHeat-Resistant Silicone Rubber Cable (SiHF)\u003c\/span\u003e\u003cspan\u003e rated for at least \u003c\/span\u003e\u003cspan\u003e170°C\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eRCD Protection:\u003c\/span\u003e\u003cspan\u003e The circuit must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\/RCBO\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIsolation:\u003c\/span\u003e\u003cspan\u003e A local, double-pole rotary isolator switch is required outside the sauna cabin.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eLoad Assessment:\u003c\/span\u003e\u003cspan\u003e For heaters \u003c\/span\u003e\u003cspan\u003e9.0 kW or higher\u003c\/span\u003e\u003cspan\u003e, the electrician must verify that the property’s main incoming fuse can accommodate the heater alongside existing high-load appliances.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-3517f57c-7fff-972f-3e92-c2aaceeb0af5\"\u003eWoodburning Heater Installation Guidelines\u003c\/b\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the primary heat source is wood, the sauna cabin requires a safe electrical supply for peripheral systems such as lighting, ventilation fans, or control sensors.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eLoad Type:\u003c\/span\u003e\u003cspan\u003e Low-load (Lighting\/Fans).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eCircuit:\u003c\/span\u003e\u003cspan\u003e Typically, a dedicated \u003c\/span\u003e\u003cspan\u003e13 Amp or 16 Amp\u003c\/span\u003e\u003cspan\u003e circuit is sufficient.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eVoltage:\u003c\/span\u003e\u003cspan\u003e 230V Single-Phase (UK).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Mandatory Technical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEven without an electric heater, the cabin remains a \"Special Location\" due to extreme heat and humidity.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eHeat-Resistant Cabling (SiHF):\u003c\/span\u003e\u003cspan\u003e Standard PVC cabling will melt or degrade inside a sauna cabin. Any wiring for internal lights or sensors must use \u003c\/span\u003e\u003cspan\u003eHeat-Resistant Silicone Rubber Cable (SiHF)\u003c\/span\u003e\u003cspan\u003e rated for at least \u003c\/span\u003e\u003cspan\u003e170°C\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eRCD Protection:\u003c\/span\u003e\u003cspan\u003e All electrical circuits serving the sauna must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\/RCBO\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIP Ratings:\u003c\/span\u003e\u003cspan\u003e All light fixtures, fans, or sensors installed inside the cabin must be rated at \u003c\/span\u003e\u003cspan\u003eIP65\u003c\/span\u003e\u003cspan\u003e or higher to prevent moisture ingress from steam.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eExternal Isolation:\u003c\/span\u003e\u003cspan\u003e A local, double-pole switch should be installed outside the cabin to allow for safe maintenance and emergency shut-off.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eRegulatory Compliance \u0026amp; Liability (Applicable to All)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eAll electrical work must be carried out by a qualified electrician and comply with \u003cstrong\u003eBS 7671 (IET Wiring Regulations)\u003c\/strong\u003e. We accept no liability for issues arising from inadequate power supply, incorrect component selection, or non-compliant third-party wiring.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hetki Sauna Max is delivered to the UK as a fully pre-assembled, turnkey outdoor sauna, designed for fast, efficient installation with minimal disruption. As Hetki’s largest sauna model, the Sauna Max is engineered for both high-end residential use and commercial environments such as spas, hotels, and wellness retreats.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnlike flat-pack sauna kits or on-site builds, the Sauna Max arrives complete — preserving authentic Finnish craftsmanship, ensuring consistent build quality, and significantly reducing installation time and risk.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInstallation is coordinated by the Balance Recovery installation team, with clear responsibilities outlined below to ensure a smooth, compliant, and stress-free process.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1. Pre-Assembled \u0026amp; Turnkey Benefits\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Max arrives fully assembled, with the structure, interior, and factory-fitted components completed in Finland. For electric configurations, internal electrical wiring is pre-installed, providing several key advantages:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eNo on-site construction or structural assembly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced installation time and labour costs\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConsistent Finnish craftsmanship and premium finish\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster route to first use, even for large-scale installations\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor electric Sauna Max models, the sauna is delivered plug-and-play ready, meaning all internal systems are prepared for connection. The final electrical connection must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Access, Delivery \u0026amp; Lifting Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDue to its larger footprint and weight, careful planning is essential for Sauna Max deliveries.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, we will confirm the exact placement location of your sauna. Customers are encouraged to send photos or videos of the site in advance so we can accurately assess access and lifting requirements.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey delivery considerations:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe Sauna Max is typically delivered by a heavy goods vehicle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eYour site must be accessible by a truck and crane\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLifting is usually carried out using a crane integrated into the delivery truck\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIn more complex locations or longer lifting distances, an external crane may be required\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIn rare and highly challenging locations, specialist lifting solutions may be necessary\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf decking, paving, landscaping, or kerbstones are planned around the sauna, these should only be installed after the sauna has been positioned.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eClear and unobstructed access significantly reduces delivery time, cost, and installation risk — particularly important for a large-format sauna like the Sauna Max.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Ground \u0026amp; Foundation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA correct foundation is critical for the safety, performance, and longevity of the Hetki Sauna Max.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe foundation must be:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eEven strong and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCapable of supporting up to approximately 2,000 kg, including occupants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDesigned to suit the soil and ground conditions of your site\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend that your site be assessed by a qualified builder, architect, or structural engineer before installation. Dimensional drawings, floor plans, and foundation guidance are supplied as part of your purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Recommended Foundation Types\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuitable foundation solutions include:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConcrete pad or slab\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced patio or hardstanding\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePaver blocks or garden slabs on a solid, compacted base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrushed gravel base with structural support\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf installing on a patio or deck, it must be specifically engineered to support the full weight of the Sauna Max, particularly for commercial or high-traffic use.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5. Key Foundation Guidelines\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe base should extend beyond the external dimensions of the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe sauna must not be installed directly on lawn, loose slabs, rubble, gravel, or bare ground\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA 15–20 cm air gap beneath the sauna is required for ventilation and moisture control\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eReinforced pillar foundations are recommended at all four corners and beneath the door wall\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eBitumen roofing felt should be placed between timber and foundations to prevent moisture absorption\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIn colder conditions, we recommend 5–10 cm of ground frost insulation beneath the base to prevent frost movement and thermal bridging\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Drainage \u0026amp; Exterior Clearance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHetki Sauna Max models include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eIntegrated water guttering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA floor drain that can be connected to a soakaway or drainage system\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDrain locations are clearly marked in the supplied dimensional drawings. Please ensure all water can safely drain away from the sauna, particularly in commercial environments with frequent use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFor long-term durability:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eAvoid placing the sauna too close to trees, bushes, or plants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLeave adequate clearance around the structure to allow airflow and drying\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e7. Electrical Supply – Customer Responsibility (Electric Sauna Max)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor electric heater configurations, the Sauna Max is delivered internally wired and ready for connection, but the external electrical supply and final connection are the responsibility of the customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eProviding a suitable electrical feed to the sauna location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEnsuring compliance with all UK electrical regulations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEngaging a qualified, registered electrician to complete the final connection and certification\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e⚠ Balance Recovery does not carry out external electrical works, mains connections, or electrical certification. We strongly recommend consulting your electrician early so everything is prepared ahead of installation day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e8. Professional Installation by Balance Recovery\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn installation day, the Balance Recovery installation team will:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePosition the Sauna Max using appropriate lifting equipment\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLevel and secure it onto the prepared foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComplete final checks and handover\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical connection and certification must be completed separately by your appointed electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1. Scope of Limited Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese general limited warranty terms and conditions (hereinafter referred to as the “Warranty Terms”) are complied within all deliveries between Hetki Finland Oy Ltd (hereinafter referred to as the “Supplier”) and another party (hereinafter referred to as the “Customer” or “Customers”) for all products manufactured, sold, supplied and marketed by the Supplier (hereinafter referred to as the “Product” or “Products”), unless otherwise expressly agreed in writing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Product is a Hetki outdoor sauna, an assembled, ready-made, small Finnish sauna cabin intended for outdoor use. The exact delivery content of the Product is defined in each specific order and delivery documents.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Warranty Terms shall be applied solely to the deliveries of the Product for private use to retail consumer Customers. By private use is meant deliveries to a household or leisure home of consumer Customers intended for a family or similar.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis limited warranty does not cover deliveries for public\/commercial use, and the warranty is void if the Product has been used for commercial applications. By public\/commercial use is meant deliveries of the Product for, inter alia, public and commercial activities, in hotels, camping, rental saunas and spas, leisure centres, gyms, apartment complexes, workplaces or similar.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Warranty Terms supersede all general terms and conditions used by the Customer in matters governed by these Warranty Terms.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Limited Quality Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier guarantees the quality and function of the Product during the warranty period and that the Product meets agreed specifications and is suitable for normal use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall provide a limited warranty against any potential manufacturing and material defects.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier is not responsible for errors due to normal wear and tear or circumstances or events after delivery that are not due to the Supplier, such as installation errors or incorrect use or maintenance of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Warranty Period\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eThe following warranty period is valid:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eFor the wooden log frame, a five (5) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFor the workmanship, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFor the roof, floor, window, door, sauna benches, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFor the electrical sauna heaters and control panels\/systems, wood-burning sauna heaters, pots and chimneys, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFor the lights and electrical parts, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFor the sound system and accessories, a one (1) year warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFor the other components, a one (1) year warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty period begins when the Product has been delivered to the Customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Correction of Errors\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier has the right to determine whether a defective Product is to be repaired, replaced with a new Product, replaced partly with a part of the total Product (e.g. replacing a defective sauna heater with a new heater), or if the Customer will receive compensation corresponding to the purchase price prevailing at the time of purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen replacing a defective Product or a part of the total Product (e.g. a sauna heater), it is replaced free of charge with a new product or a part of a product of the same type and quality. If the Product or a part of it in question is no longer manufactured at the time of fault reporting, the Supplier has the right to supply a similar product or a part of it.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer shall be entitled to obtain a warranty on a replaced Product, or a part of the total Product, that is of the same duration as the original warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf a defective Product is to be repaired, repair is usually performed at the Customer’s site, unless otherwise agreed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe guaranteed heater will always be repaired if possible. Replacement of the heater is only possible in exceptional cases, and even then, only with the permission of the heater manufacturer’s technical customer service. The warranty service generally includes both labour and parts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall be under no obligation or deemed to be in default for any delay or failure in performance resulting from causes beyond its reasonable control (e.g. strikes, floods, earthquakes, epidemic, pandemic, etc.), including but not limited to delay in servicing due to non-availability of spare parts and\/or accessories.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5. Customer’s Duty of Review and Complaint\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer must review the Products immediately after the Products have been delivered, by duly and properly inspecting the quantity, composition and quality of the Product upon receipt.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of transport damage or if something is missing from the bill of lading\/order, it must be reported directly to the transport carrier upon receipt of the Product. Visible defects or transport damage must be notified before the Product is installed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer must notify the Supplier, or the Supplier’s authorised retailer where the Product was purchased, about defects or malfunctions of the Product within two (2) weeks after the Customer has discovered the error or should have discovered it.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComplaints must be made in writing, and they must include photographs and\/or video of the defect or malfunction.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a defect in the Product, use of the Product must be stopped immediately.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Conditions and Limitations of Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty shall only be valid if the Product has been purchased from the Supplier or the Supplier’s authorised retailer. The Customer's purchase receipt of the Product is valid as proof of warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty is subject to the conditions that the Product is placed and installed, used and maintained appropriately according to the Supplier’s instructions and recommendations and according to the instructions of the manufacturer(s) of the sauna heater and other main parts\/components of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Owner´s Manual, including the Supplier’s instructions and recommendations, is provided on the Supplier’s website (\u003c\/span\u003e\u003ca href=\"https:\/\/www.hetkisauna.com\/\"\u003e\u003cspan\u003ehttps:\/\/www.hetkisauna.com\/\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e) and upon the delivery of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe instructions for the sauna heater, which is included as part of the Product, are provided on the heater manufacturer's website and with delivery of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty applies only to original production defects, not errors that arise when changing the function or appearance of the goods. The warranty extends only to manufacturing and material defects and does not cover any damages resulting from mishandling of the Product by the Customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty does not cover regular required maintenance of the Products, such as cleaning and staining or tightening of threaded rods and other maintenance referred to in the Owner´s Manual.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe Customer shall waive the right to exercise the rights arising from the warranty if he:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas failed to duly and properly inspect the quantity, composition and quality of the Product upon the receipt thereof, if a deficiency of the Product could have been detected in the course of a reasonable inspection;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas failed to notify the Supplier or the Supplier’s official distributor or the transport carrier of a deficiency detected in the Product promptly;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas submitted false information in relation to the Product or an instance covered under warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe limited warranty does not apply to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDamages (including scratches, marks, staining, etc.) or malfunctions caused by normal wear and tear;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDamages or malfunctions caused by inappropriate installation or maintenance of the Product, its misuse, abuse, or use otherwise than intended, or negligence;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnauthorised modifications and installations of altered, additional, supplementary or compensatory details incorrectly carried out by unqualified persons without specialist knowledge, and\/or improper use of those details;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnauthorised repair during the warranty period by persons other than the Supplier or a person authorised by the Supplier;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDamage, breakage or non-functioning resulting from unforeseeable circumstances (vandalism, fire, flooding, etc.), force majeure, or due to rodents, ants, etc., or if the Product has been exposed to excessive dampness, humidity, wind, corrosion (including but not limited to excessive corrosion by seaside), or other extreme environmental conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty only covers the replacement or repairs of defective parts of the Product and does not extend to other direct and\/or indirect expenses and\/or damage caused due to a defect or failure of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall under no circumstances be held liable for consequential or indirect damages such as lost production, reduced sales, loss of operating profit, loss of contract or loss of user benefit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnder no circumstances shall the Supplier or its representatives, distributors and retailers be held liable for injury to any persons or damages to any properties.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier is not liable for any damages or harm related to the purchase or use of products, services, resources, content, or any other transactions made in connection with any third-party purchase and\/or installation which are altered, additional, supplementary or compensatory to the Supplier’s original Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComplaints, claims, concerns, or questions regarding third-party products and services should be directed to the concerned third-party. This limitation of liability includes, inter alia, any purchase and\/or installation of sauna heaters other than those which have been installed and delivered explicitly by the Supplier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer should be aware and accept that wood, as the main material of the Product, is a natural living material which does not have the same properties or consistency as synthetic products.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOver time, wood may mature, move, settle, crack or bend, its colour may weather and alter, and wood resin may occur. These are natural characteristics of wood and do not indicate that the Product is defective.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover such changes in the Product due to the natural qualities of the materials used.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer should be aware and accept that apart from weathering and altering over time, the same colour shade may look somewhat different on different wooden materials and parts of the Product (e.g. walls, frames and boards, ceiling panels, floor, benches).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e7. Changes to Warranty Terms and Products\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier reserves the right, at its sole discretion, to update, change or replace any part of these Warranty Terms without notice by posting updates and changes on its website (\u003c\/span\u003e\u003ca href=\"https:\/\/www.hetkisauna.com\/\"\u003e\u003cspan\u003ehttps:\/\/www.hetkisauna.com\/\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e8. Validity\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese Warranty Terms apply from 1.1.2021 until further notice.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e9. Governing Law\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAny dispute relating to these Warranty Terms and any separate agreements between the Supplier and the Customer is primarily addressed through negotiation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese Warranty Terms and any separate agreements are governed and shall be construed in accordance with the laws of Finland.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Parties submit all their disputes to the exclusive jurisdiction of the District Court of Helsinki, Finland. The seat of arbitration shall be in Helsinki, Finland, and the language of the arbitration shall be Finnish.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e__________________________________________________________________\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e Customisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication):\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRelevant Consumer Laws:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Sauna_MAX_drawings.pdf?v=1766577724\"\u003e\u003cspan\u003eHetki Sauna Max Drawings\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/45aaab5d-374a-4dbe-843f-21203b5a9e65.filesusr.com\/ugd\/f6cf6f_a797ced365b3476ba0f1b88c8b387f60.pdf\"\u003e\u003cspan\u003eHetki Warranty Terms\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/45aaab5d-374a-4dbe-843f-21203b5a9e65.filesusr.com\/ugd\/f6cf6f_40f3daaa4d8e47b59c377722854ffcce.pdf\"\u003e\u003cspan\u003eHetki Owners Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Hetki","offers":[{"title":"Default Title","offer_id":56244476379468,"sku":null,"price":29299.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/HETKI_SAUNA_MAX_2.png?v=1768287140"},{"product_id":"hetki-cabin-premium-finnish-outdoor-garden-room-wellness-space","title":"Hetki Cabin — Premium Finnish Outdoor Garden Room \u0026 Wellness Space","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 data-end=\"433\" data-start=\"344\"\u003eHetki Cabin – Premium Finnish Garden Room for Residential \u0026amp; Commercial Wellness Spaces\u003c\/h2\u003e\n\u003cp data-end=\"696\" data-start=\"435\"\u003eThe \u003cstrong data-end=\"454\" data-start=\"439\"\u003eHetki Cabin\u003c\/strong\u003e is a luxury Finnish-built garden room and outdoor living structure, designed for both high-end residential use and \u003cstrong data-end=\"606\" data-start=\"570\"\u003ecommercial wellness environments,\u003c\/strong\u003e including spas, boutique hotels, resorts, retreats, and hospitality venues across the UK.\u003c\/p\u003e\n\u003cp data-end=\"937\" data-start=\"698\"\u003eCrafted in Finland using traditional log construction and premium natural materials, the Cabin offers a refined, multi-purpose space that integrates seamlessly with Hetki saunas to create a complete, design-led outdoor wellness experience.\u003c\/p\u003e\n\u003ch3 data-end=\"974\" data-start=\"939\"\u003eKey Features of the Hetki Cabin\u003c\/h3\u003e\n\u003cul data-end=\"2527\" data-start=\"976\"\u003e\n\u003cli data-end=\"1278\" data-start=\"976\"\u003e\n\u003cp data-end=\"1278\" data-start=\"978\"\u003e\u003cstrong data-end=\"1013\" data-start=\"978\"\u003eAuthentic Finnish Craftsmanship\u003c\/strong\u003e\u003cbr data-end=\"1016\" data-start=\"1013\"\u003eBuilt from solid spruce logs using time-honoured Scandinavian log-building techniques, the Hetki Cabin delivers outstanding structural strength, natural insulation, and long-term durability — ideal for both private use and high-traffic commercial environments.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1558\" data-start=\"1280\"\u003e\n\u003cp data-end=\"1558\" data-start=\"1282\"\u003e\u003cstrong data-end=\"1316\" data-start=\"1282\"\u003eDesigned for Year-Round UK Use\u003c\/strong\u003e\u003cbr data-end=\"1319\" data-start=\"1316\"\u003eFully insulated and equipped with a radiator, ceiling lighting, adjustable LED lighting, and power sockets, the Cabin performs reliably in the UK climate, providing a comfortable indoor space for guests, staff, or clients in all seasons.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1929\" data-start=\"1560\"\u003e\n\u003cp data-end=\"1676\" data-start=\"1562\"\u003e\u003cstrong data-end=\"1613\" data-start=\"1562\"\u003eVersatile Commercial \u0026amp; Residential Applications\u003c\/strong\u003e\u003cbr data-end=\"1616\" data-start=\"1613\"\u003eThe Cabin adapts effortlessly to multiple uses, including:\u003c\/p\u003e\n\u003cul data-end=\"1929\" data-start=\"1679\"\u003e\n\u003cli data-end=\"1719\" data-start=\"1679\"\u003e\n\u003cp data-end=\"1719\" data-start=\"1681\"\u003eSpa relaxation and cool-down lounges\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1719\" data-start=\"1679\"\u003e\n\u003cp data-end=\"1719\" data-start=\"1681\"\u003eChanging rooms or treatment preparation spaces\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1831\" data-start=\"1775\"\u003e\n\u003cp data-end=\"1831\" data-start=\"1777\"\u003eHotel guest accommodation or private wellness suites\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1874\" data-start=\"1834\"\u003e\n\u003cp data-end=\"1874\" data-start=\"1836\"\u003eYoga, meditation, and retreat spaces\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"1929\" data-start=\"1877\"\u003e\n\u003cp data-end=\"1929\" data-start=\"1879\"\u003ePremium garden offices or hospitality extensions\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"2241\" data-start=\"1931\"\u003e\n\u003cp data-end=\"2241\" data-start=\"1933\"\u003e\u003cstrong data-end=\"1967\" data-start=\"1933\"\u003eBespoke Design \u0026amp; Customisation\u003c\/strong\u003e\u003cbr data-end=\"1970\" data-start=\"1967\"\u003eHetki offers extensive customisation to meet commercial brand standards and site requirements, including exterior finishes, glazing options, door configurations, and interior details, ensuring every Cabin aligns with the venue's identity and guest experience.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"2527\" data-start=\"2243\"\u003e\n\u003cp data-end=\"2527\" data-start=\"2245\"\u003e\u003cstrong data-end=\"2287\" data-start=\"2245\"\u003eSeamless Integration with Hetki Saunas\u003c\/strong\u003e\u003cbr data-end=\"2290\" data-start=\"2287\"\u003eWhen paired with a Hetki Sauna or Sauna Plus, the Cabin becomes part of a complete outdoor wellness concept, enabling spas and hotels to offer a cohesive, premium sauna journey with dedicated areas for relaxation and social connection.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-end=\"2588\" data-start=\"2529\"\u003eFinnish Heritage, Engineered for Commercial Performance\u003c\/h3\u003e\n\u003cp data-end=\"2872\" data-start=\"2590\"\u003eRooted in \u003cstrong data-end=\"2635\" data-start=\"2600\"\u003eauthentic Finnish sauna culture\u003c\/strong\u003e, Hetki products are designed to endure extreme climates and continuous use. Each Cabin is handcrafted in Finland by skilled artisans using dense, sustainably sourced spruce, selected for its strength, thermal performance, and longevity.\u003c\/p\u003e\n\u003cp data-end=\"3074\" data-start=\"2874\"\u003eFor UK commercial operators, this heritage translates into \u003cstrong data-end=\"2996\" data-start=\"2933\"\u003ereliability, reduced maintenance, and long-term asset value\u003c\/strong\u003e, making the Hetki Cabin a practical investment and a design statement.\u003c\/p\u003e\n\u003ch3 data-end=\"3137\" data-start=\"3076\"\u003eThe Hetki Advantage for Spas, Hotels \u0026amp; Hospitality Venues\u003c\/h3\u003e\n\u003cp data-end=\"3230\" data-start=\"3139\"\u003eIn the UK’s growing luxury wellness and hospitality sector, Hetki stands apart by offering:\u003c\/p\u003e\n\u003cul data-end=\"3613\" data-start=\"3232\"\u003e\n\u003cli data-end=\"3304\" data-start=\"3232\"\u003e\n\u003cp data-end=\"3304\" data-start=\"3234\"\u003e\u003cstrong data-end=\"3267\" data-start=\"3234\"\u003eTrue Finnish-built structures\u003c\/strong\u003e, not locally assembled timber kits\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"3365\" data-start=\"3305\"\u003e\n\u003cp data-end=\"3365\" data-start=\"3307\"\u003e\u003cstrong data-end=\"3333\" data-start=\"3307\"\u003eSolid log construction\u003c\/strong\u003e, ideal for frequent guest use\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"3439\" data-start=\"3366\"\u003e\n\u003cp data-end=\"3439\" data-start=\"3368\"\u003e\u003cstrong data-end=\"3398\" data-start=\"3368\"\u003eBespoke design flexibility\u003c\/strong\u003e for branded spa and hotel environments\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"3521\" data-start=\"3440\"\u003e\n\u003cp data-end=\"3521\" data-start=\"3442\"\u003e\u003cstrong data-end=\"3462\" data-start=\"3442\"\u003eTurnkey delivery\u003c\/strong\u003e, minimising installation time and operational disruption\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-end=\"3613\" data-start=\"3522\"\u003e\n\u003cp data-end=\"3613\" data-start=\"3524\"\u003e\u003cstrong data-end=\"3561\" data-start=\"3524\"\u003eScandinavian architectural design\u003c\/strong\u003e that elevates guest experience and property value\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"3899\" data-start=\"3615\"\u003eFor \u003cstrong data-end=\"3683\" data-start=\"3619\"\u003espas, boutique hotels, luxury resorts, and wellness retreats\u003c\/strong\u003e, the \u003cstrong data-end=\"3704\" data-start=\"3689\"\u003eHetki Cabin\u003c\/strong\u003e provides a distinctive, premium space that enhances guest experience, supports revenue-generating wellness offerings, and reinforces a commitment to quality, authenticity, and design excellence.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eExternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLength:\u003c\/strong\u003e 2290 mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWidth:\u003c\/strong\u003e 2290 mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 2370-2570 mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLength:\u003c\/strong\u003e 2114 mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWidth:\u003c\/strong\u003e 2114 mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 1868–2042 mm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFloor area:\u003c\/strong\u003e 4.47 m2\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTotal weight approx. 1300-1500 kg, depending on the content\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works – From First Consultation to Your Hetki Cabin Ready to Use (UK)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAs the authorised UK retailer for Hetki, we guide you through every stage of the process — from initial consultation and customisation through to delivery, installation, and final handover. Our role is to ensure your Hetki Cabin or sauna is delivered, installed, and ready for use with absolute clarity at every step.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 1: Initial Consultation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a consultation with our UK Hetki team.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe discuss:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhether you are purchasing a Hetki Cabin, sauna, or complete outdoor wellness space\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eResidential or commercial use (home, spa, hotel, retreat or hospitality venue)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlacement, access, and site conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDesign preferences, finishes, and optional upgrades\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou are welcome to share photos or videos of your proposed location at this stage. This allows us to assess access, lifting requirements, and suitability early, avoiding delays later in the process.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 2: Design, Specification \u0026amp; Quotation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce we understand your requirements, we will finalise the specification of your Hetki Cabin.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eExterior colour, glazing and door options\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInterior features, including lighting, radiator and layout\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical configuration (pre-wired, plug-and-play model)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eCommercial considerations were applicable\u003c\/span\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe then provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA clear quotation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDimensional drawings and floor plans\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFoundation and site preparation guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis information enables you to prepare your site and engage any contractors or electricians in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 3: Site Access \u0026amp; Delivery Planning\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore confirming delivery, we plan logistics carefully to ensure a smooth installation.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview site photos and access routes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm that your location is accessible by a heavy goods vehicle and crane\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDetermine whether a truck-mounted crane or external lifting equipment is required\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIn more complex locations, specialist lifting solutions may be needed. These are always discussed and agreed upon in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf decking, paving, curbstones or landscaping is planned around the cabin, we recommend that these works be completed after the cabin has been installed.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 4: Ground \u0026amp; Foundation Preparation (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA correctly prepared foundation is essential for the performance, safety and longevity of your Hetki Cabin.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe foundation must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe even, strong and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSupport up to 2,000 kg, including occupants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eSuit the soil and ground conditions of your site\u003c\/span\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSuitable foundation options include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced concrete slab or pad\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStrong patio or paving on a compacted base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrushed gravel with structural support\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe base should:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eExtend beyond the external dimensions of the cabin\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide an air gap of approx 15–20 cm beneath the structure\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrevent timber from contacting ground moisture\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend consulting a qualified builder, architect or structural engineer to confirm suitability. Foundation drawings and guidance are supplied as part of the purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 5: Delivery of Your Pre-Assembled Hetki Cabin\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Cabin is delivered to the site as a fully pre-assembled structure, not a flat-pack or modular kit.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis approach offers significant benefits:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMinimal disruption on site\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConsistent Finnish build quality\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced risk compared to on-site construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery is typically carried out by truck, with lifting handled by a crane integrated into the vehicle or an external crane where required.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eStep 6: Installation by Our UK Installation Team\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, our experienced UK installation team will:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLift and position the cabin onto its prepared foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLevel and secure the structure\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCarry out final checks and visual inspection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures the cabin is correctly installed and ready for final connection.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eStep 7: Electrical Supply \u0026amp; Connection (Customer Responsibility)\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll Hetki Cabins are delivered with internal electrical wiring completed. However, the external electrical supply is the responsibility of the customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide a suitable power supply to the cabin location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEngage a qualified, registered electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure compliance with all UK electrical regulations and certification requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e⚠ Our installation team does not carry out external electrical works, mains connections, or certification. We strongly recommend arranging your electrician well in advance so that power is ready for connection immediately after installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eStep 8: Drainage \u0026amp; Final Site Considerations\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHetki Cabins include integrated guttering and floor drainage options.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDrain locations are marked in the supplied drawings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny drainage system must allow water to safely disperse away from the structure\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAdequate clearance should be left around the cabin for airflow and durability\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor best long-term performance, avoid placing the cabin directly next to plants, trees or bushes.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 9: Final Handover \u0026amp; Ready to Use\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe cabin is installed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe electrical connection has been completed by your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Cabin is fully operational and ready to use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProduct documentation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaintenance and care guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOngoing support as your UK Hetki retailer\u003c\/span\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003e\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eElectrical Supply - IMPORTANT\u003c\/h5\u003e\n\u003ch1 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply \u0026amp; Installation Guidelines: Hetki Cabin\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProject: Insulated Living \u0026amp; Workspace (Non-Sauna)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo ensure the safety and longevity of your Hetki Cabin, please provide this document to your qualified electrician. All installations must comply with \u003c\/span\u003e\u003cspan\u003eBS 7671 (IET Wiring Regulations)\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e⚠️ Mandatory Advisory: Electricians' Discretion \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery property is unique. Factors such as the distance from your main consumer unit, the method of cable burial, existing household electrical demand, and local earthing conditions (TT vs. TN-S) will dictate the final technical specifications.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe data provided below are estimates for preliminary planning. You must always defer to the formal calculations and professional judgment of your certified electrician regarding cable sizing, circuit protection, and earthing methods.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Internal Specification (The Load)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hetki Cabin is typically equipped with a pre-installed internal \"looming\" kit designed for standard office or guest room use:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eHeating:\u003c\/span\u003e\u003cspan\u003e Integrated Electric Radiator (Climate Control).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eLighting:\u003c\/span\u003e\u003cspan\u003e Internal LED strip lighting and\/or ceiling fixtures.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003ePower:\u003c\/span\u003e\u003cspan\u003e Standard internal 13A sockets for laptops and small appliances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe cabin requires a \u003c\/span\u003e\u003cspan\u003e230V Single-Phase (UK)\u003c\/span\u003e\u003cspan\u003e supply.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eStandard Load:\u003c\/span\u003e\u003cspan\u003e Most Hetki Cabins operate efficiently on a dedicated \u003c\/span\u003e\u003cspan\u003e16 Amp\u003c\/span\u003e\u003cspan\u003e supply.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eHeavy-Use Load:\u003c\/span\u003e\u003cspan\u003e If you intend to use high-draw appliances (e.g., kettles, heaters, or high-end servers), your electrician may specify a \u003c\/span\u003e\u003cspan\u003e32 Amp\u003c\/span\u003e\u003cspan\u003e supply.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eCalculation Reference:\u003c\/span\u003e\u003cspan\u003e Watts \/ Volts = Amps\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Site-Specific Variables (Why your Electrician decides)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour electrician must perform a site survey to determine the following:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eVoltage Drop:\u003c\/span\u003e\u003cspan\u003e If the cabin is a significant distance from the house (e.g., 30m+), a much larger cable diameter than the standard minimum will be required to ensure the radiator and electronics function correctly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eTotal Home Load:\u003c\/span\u003e\u003cspan\u003e Your electrician must verify that your property’s main incoming fuse can support the cabin, along with existing high-load items such as EV chargers or electric showers.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eEarthing System:\u003c\/span\u003e\u003cspan\u003e Exporting a PME (TN-C-S) earth to a garden building requires specific safety checks. Your electrician will decide if a separate Earth Rod (TT System) is required.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Mandatory Technical Standards\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eSWA Cabling:\u003c\/span\u003e\u003cspan\u003e The supply from the house to the cabin must be \u003c\/span\u003e\u003cspan\u003eSteel Wire Armoured (SWA)\u003c\/span\u003e\u003cspan\u003e cable, buried at the correct depth and marked with warning tape.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eRCD Protection:\u003c\/span\u003e\u003cspan\u003e The circuit must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\/RCBO\u003c\/span\u003e\u003cspan\u003e at the source.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIsolation:\u003c\/span\u003e\u003cspan\u003e A local double-pole isolator switch or a dedicated mini-consumer unit must be installed at the cabin for emergency shut-off and maintenance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIP Ratings:\u003c\/span\u003e\u003cspan\u003e Any external connection points or outdoor lighting must be rated \u003c\/span\u003e\u003cspan\u003eIP65\u003c\/span\u003e\u003cspan\u003e or higher.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e5. Regulatory Compliance \u0026amp; Liability\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work must be tested and commissioned by a registered professional. A \u003c\/span\u003e\u003cstrong\u003eBuilding Regulations Compliance Certificate (Part P)\u003c\/strong\u003e\u003cspan\u003e should be issued upon completion.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDisclaimer: \u003c\/strong\u003eOur installation team are specialists in timber assembly and structural finishing. We are not certified electrical contractors. We accept no liability for issues arising from inadequate power supply, incorrect component selection by third parties, or failure to account for site-specific voltage drop.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hetki Cabin is delivered to the UK as a fully pre-assembled, plug-and-play unit, ensuring a fast, efficient installation with minimal disruption. Unlike flat-pack garden rooms or on-site builds, this approach guarantees superior build quality, quicker setup, and long-term performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInstallation is handled by the Balance Recovery installation team, with clear responsibilities outlined below to ensure a smooth and compliant process.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003e1. Pre-Assembled \u0026amp; Plug-and-Play Benefits\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Cabin arrives fully assembled, with internal electrics pre-installed at the factory. This provides several key advantages for UK customers:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eNo on-site construction or structural assembly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eReduced installation time and labour costs\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eConsistent Finnish build quality\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA faster route to use and enjoyment\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe plug-and-play model means all internal systems are ready for connection; however, the final electrical connection must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Access, Delivery \u0026amp; Lifting Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, we will discuss and confirm the exact placement location of your cabin. Customers are encouraged to send photos of the site in advance to their Hetki retailer or Balance Recovery to ensure a safe and efficient delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe cabin is typically delivered by a heavy goods vehicle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eYour site must be accessible by a truck and crane\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLifting is typically performed using a crane mounted on the delivery truck\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn more complex locations or longer lifting distances, an external crane may be required. In rare, highly challenging locations, specialist lifting methods may be necessary. If your cabin will be surrounded by decking, paving, or kerbstones, they should be installed only after the cabin has been positioned.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnsuring clear access significantly reduces delivery time, cost, and risk.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Ground \u0026amp; Foundation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA correct foundation is essential for the performance, safety, and longevity of your Hetki Cabin.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe foundation must be:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEven strong and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCapable of supporting up to 2,000 kg, including occupants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDesigned according to local soil and ground conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend that the site be assessed by a qualified architect or building engineer before installation. Dimensional drawings, floor plans, and foundation guidance will be supplied with your purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Recommended Foundation Types\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSuitable bases include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConcrete pad or slab\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced patio or hardstanding\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePaver blocks or garden slabs on a solid base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrushed gravel base with structural support\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf installed on a patio or deck, it must be designed to support the cabin's full load.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e5. Key Foundation Guidelines\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe base should extend beyond the external dimensions of the cabin.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe cabin must not be installed directly on lawn, loose slabs, rubble, gravel, or bare ground.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eA 15–20 cm air gap beneath the cabin is required for ventilation and moisture control.\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eReinforced pillar foundations are recommended at all four corners and beneath the door wall.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBitumen roofing felt must be placed between the foundations and timber to prevent moisture absorption.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIn colder conditions, we recommend 5–10 cm of ground frost insulation beneath the base to prevent frost movement and thermal bridging.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Drainage \u0026amp; Exterior Clearance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHetki Cabins include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIntegrated water guttering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA floor drain that can be connected to a soakaway or drainage system\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe drain location is clearly marked in the supplied dimensional drawings. Please ensure that all water can safely drain away from the cabin.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFor durability and ventilation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDo not place the cabin too close to trees, bushes, or plants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eLeave adequate space around the structure to allow airflow and drying\u003c\/span\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e7. Electrical Supply – Customer Responsibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the cabin arrives internally wired, the external electrical supply is the responsibility of the customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eProviding a suitable power supply to the cabin location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEnsuring compliance with UK electrical regulations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEngaging a qualified, registered electrician to complete the final connection and certification\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e⚠ Balance Recovery does not carry out external electrical work, mains connections, or certification. We strongly recommend consulting your electrician early to ensure everything is ready before installation day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e8. Professional Installation by Balance Recovery\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn installation day, the Balance Recovery team will:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePosition the cabin using appropriate lifting equipment\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eLevel and secure it onto the prepared foundation\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComplete final checks and handover\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical connection and certification must be completed separately by your appointed electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e9. Why This Matters for UK Customers\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis delivery and installation process ensures:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompliance with UK building and electrical standards\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster installation compared to on-site builds\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced risk and long-term structural reliability\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA premium, stress-free ownership experience\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you require guidance on site preparation, access planning, or foundation design, our team is happy to assist before delivery.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1. Scope of Limited Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese general limited warranty terms and conditions (hereinafter referred to as the “Warranty Terms”) are complied within all deliveries between Hetki Finland Oy Ltd (hereinafter referred to as the “Supplier”) and another party (hereinafter referred to as the “Customer” or “Customers”) for all products manufactured, sold, supplied and marketed by the Supplier (hereinafter referred to as the “Product” or “Products”), unless otherwise expressly agreed in writing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Product is a Hetki outdoor sauna, an assembled, ready-made, small Finnish sauna cabin intended for outdoor use. The exact delivery content of the Product is defined in each specific order and delivery documents.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Warranty Terms shall be applied solely to the deliveries of the Product for private use to retail consumer Customers. By private use is meant deliveries to a household or leisure home of consumer Customers intended for a family or similar.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis limited warranty does not cover deliveries for public\/commercial use, and the warranty is void if the Product has been used for commercial applications. By public\/commercial use is meant deliveries of the Product for, inter alia, public and commercial activities, in hotels, camping, rental saunas and spas, leisure centres, gyms, apartment complexes, workplaces or similar.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Warranty Terms supersede all general terms and conditions used by the Customer in matters governed by these Warranty Terms.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Limited Quality Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier guarantees the quality and function of the Product during the warranty period and that the Product meets agreed specifications and is suitable for normal use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall provide a limited warranty against any potential manufacturing and material defects.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier is not responsible for errors due to normal wear and tear or circumstances or events after delivery that are not due to the Supplier, such as installation errors or incorrect use or maintenance of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Warranty Period\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eThe following warranty period is valid:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the wooden log frame, a five (5) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the workmanship, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the roof, floor, window, door, sauna benches, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the electrical sauna heaters and control panels\/systems, wood-burning sauna heaters, pots and chimneys, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the lights and electrical parts, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the sound system and accessories, a one (1) year warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the other components, a one (1) year warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty period begins when the Product has been delivered to the Customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Correction of Errors\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier has the right to determine whether a defective Product is to be repaired, replaced with a new Product, replaced partly with a part of the total Product (e.g. replacing a defective sauna heater with a new heater), or if the Customer will receive compensation corresponding to the purchase price prevailing at the time of purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen replacing a defective Product or a part of the total Product (e.g. a sauna heater), it is replaced free of charge with a new product or a part of a product of the same type and quality. If the Product or a part of it in question is no longer manufactured at the time of fault reporting, the Supplier has the right to supply a similar product or a part of it.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer shall be entitled to obtain a warranty on a replaced Product, or a part of the total Product, that is of the same duration as the original warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf a defective Product is to be repaired, repair is usually performed at the Customer’s site, unless otherwise agreed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe guaranteed heater will always be repaired if possible. Replacement of the heater is only possible in exceptional cases, and even then, only with the permission of the heater manufacturer’s technical customer service. The warranty service generally includes both labour and parts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall be under no obligation or deemed to be in default for any delay or failure in performance resulting from causes beyond its reasonable control (e.g. strikes, floods, earthquakes, epidemic, pandemic, etc.), including but not limited to delay in servicing due to non-availability of spare parts and\/or accessories.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5. Customer’s Duty of Review and Complaint\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer must review the Products immediately after the Products have been delivered, by duly and properly inspecting the quantity, composition and quality of the Product upon receipt.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of transport damage or if something is missing from the bill of lading\/order, it must be reported directly to the transport carrier upon receipt of the Product. Visible defects or transport damage must be notified before the Product is installed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer must notify the Supplier, or the Supplier’s authorised retailer where the Product was purchased, about defects or malfunctions of the Product within two (2) weeks after the Customer has discovered the error or should have discovered it.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComplaints must be made in writing, and they must include photographs and\/or video of the defect or malfunction.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a defect in the Product, use of the Product must be stopped immediately.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Conditions and Limitations of Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty shall only be valid if the Product has been purchased from the Supplier or the Supplier’s authorised retailer. The Customer's purchase receipt of the Product is valid as proof of warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty is subject to the conditions that the Product is placed and installed, used and maintained appropriately according to the Supplier’s instructions and recommendations and according to the instructions of the manufacturer(s) of the sauna heater and other main parts\/components of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Owner´s Manual, including the Supplier’s instructions and recommendations, is provided on the Supplier’s website (\u003c\/span\u003e\u003ca href=\"https:\/\/www.hetkisauna.com\/\"\u003e\u003cspan\u003ehttps:\/\/www.hetkisauna.com\/\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e) and upon the delivery of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe instructions for the sauna heater, which is included as part of the Product, are provided on the heater manufacturer's website and with delivery of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty applies only to original production defects, not errors that arise when changing the function or appearance of the goods. The warranty extends only to manufacturing and material defects and does not cover any damages resulting from mishandling of the Product by the Customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty does not cover regular required maintenance of the Products, such as cleaning and staining or tightening of threaded rods and other maintenance referred to in the Owner´s Manual.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer shall waive the right to exercise the rights arising from the warranty if he:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eHas failed to duly and properly inspect the quantity, composition and quality of the Product upon the receipt thereof, if a deficiency of the Product could have been detected in the course of a reasonable inspection;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eHas failed to notify the Supplier or the Supplier’s official distributor or the transport carrier of a deficiency detected in the Product promptly;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eHas submitted false information in relation to the Product or an instance covered under warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe limited warranty does not apply to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDamages (including scratches, marks, staining, etc.) or malfunctions caused by normal wear and tear;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDamages or malfunctions caused by inappropriate installation or maintenance of the Product, its misuse, abuse, or use otherwise than intended, or negligence;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnauthorised modifications and installations of altered, additional, supplementary or compensatory details incorrectly carried out by unqualified persons without specialist knowledge, and\/or improper use of those details;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnauthorised repair during the warranty period by persons other than the Supplier or a person authorised by the Supplier;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDamage, breakage or non-functioning resulting from unforeseeable circumstances (vandalism, fire, flooding, etc.), force majeure, or due to rodents, ants, etc., or if the Product has been exposed to excessive dampness, humidity, wind, corrosion (including but not limited to excessive corrosion by seaside), or other extreme environmental conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty only covers the replacement or repairs of defective parts of the Product and does not extend to other direct and\/or indirect expenses and\/or damage caused due to a defect or failure of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall under no circumstances be held liable for consequential or indirect damages such as lost production, reduced sales, loss of operating profit, loss of contract or loss of user benefit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnder no circumstances shall the Supplier or its representatives, distributors and retailers be held liable for injury to any persons or damages to any properties.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier is not liable for any damages or harm related to the purchase or use of products, services, resources, content, or any other transactions made in connection with any third-party purchase and\/or installation which are altered, additional, supplementary or compensatory to the Supplier’s original Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComplaints, claims, concerns, or questions regarding third-party products and services should be directed to the concerned third-party. This limitation of liability includes, inter alia, any purchase and\/or installation of sauna heaters other than those which have been installed and delivered explicitly by the Supplier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer should be aware and accept that wood, as the main material of the Product, is a natural living material which does not have the same properties or consistency as synthetic products.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOver time, wood may mature, move, settle, crack or bend, its colour may weather and alter, and wood resin may occur. These are natural characteristics of wood and do not indicate that the Product is defective.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover such changes in the Product due to the natural qualities of the materials used.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer should be aware and accept that apart from weathering and altering over time, the same colour shade may look somewhat different on different wooden materials and parts of the Product (e.g. walls, frames and boards, ceiling panels, floor, benches).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e7. Changes to Warranty Terms and Products\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier reserves the right, at its sole discretion, to update, change or replace any part of these Warranty Terms without notice by posting updates and changes on its website (\u003c\/span\u003e\u003ca href=\"https:\/\/www.hetkisauna.com\/\"\u003e\u003cspan\u003ehttps:\/\/www.hetkisauna.com\/\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e8. Validity\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese Warranty Terms apply from 1.1.2021 until further notice.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e9. Governing Law\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAny dispute relating to these Warranty Terms and any separate agreements between the Supplier and the Customer is primarily addressed through negotiation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese Warranty Terms and any separate agreements are governed and shall be construed in accordance with the laws of Finland.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Parties submit all their disputes to the exclusive jurisdiction of the District Court of Helsinki, Finland. The seat of arbitration shall be in Helsinki, Finland, and the language of the arbitration shall be Finnish.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e Customisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDamaged or Faulty Products:\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication):\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Cabin_Left.pdf?v=1766577726\"\u003e\u003cspan\u003eHetki Cabin Left\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Cabin_Right.pdf?v=1766577725\"\u003e\u003cspan\u003eHetki Cabin Right\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/45aaab5d-374a-4dbe-843f-21203b5a9e65.filesusr.com\/ugd\/f6cf6f_a797ced365b3476ba0f1b88c8b387f60.pdf\"\u003e\u003cspan\u003eHetki Warranty Terms\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/45aaab5d-374a-4dbe-843f-21203b5a9e65.filesusr.com\/ugd\/f6cf6f_40f3daaa4d8e47b59c377722854ffcce.pdf\"\u003e\u003cspan\u003eHetki Owners Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Hetki","offers":[{"title":"Default Title","offer_id":56244479066444,"sku":null,"price":21999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/HETKI_CABIN_2.png?v=1768287080"},{"product_id":"balance-recovery-2-person-mini-outdoor-sauna-complete-kit","title":"Balance Recovery 2 Person Mini Outdoor Sauna Complete Kit","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-start=\"190\" data-end=\"256\"\u003eBalance Recovery 2-Person Mini Traditional Thermowood Sauna\u003c\/h2\u003e\n\u003cp data-start=\"258\" data-end=\"594\"\u003eThe Balance Recovery 2-Person Mini Traditional Thermowood Sauna is a compact, high-performance sauna designed to deliver an authentic Finnish sauna experience at home. Built from durable thermowood and supplied as a complete sauna package, it is ideal for home wellness spaces, garden installations, gyms and recovery rooms.\u003c\/p\u003e\n\u003cp data-start=\"596\" data-end=\"821\"\u003eEngineered for efficiency, comfort and longevity, this traditional sauna provides powerful dry heat for relaxation, muscle recovery, improved circulation and overall well-being, all within a space-saving two-person design.\u003c\/p\u003e\n\u003ch3 data-start=\"828\" data-end=\"883\"\u003eKey Features of the Balance Recovery Mini Sauna\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-start=\"885\" data-end=\"925\"\u003e\n\u003cstrong\u003ePremium Thermowood Construction: \u003c\/strong\u003eManufactured from high-quality thermally modified wood, this sauna offers excellent resistance to moisture, heat and warping. Thermowood provides superior insulation, long-term durability and a rich natural finish, making it ideal for frequent sauna use.\u003c\/li\u003e\n\u003cli data-start=\"1182\" data-end=\"1223\"\u003e\n\u003cstrong\u003eAuthentic Traditional Sauna Heat: \u003c\/strong\u003eDesigned for classic dry sauna bathing, the Balance Recovery Mini Sauna delivers deep, penetrating heat that supports recovery, stress relief and detoxification.\u003c\/li\u003e\n\u003cli data-start=\"1387\" data-end=\"1419\"\u003e\n\u003cstrong\u003eCompact 2-Person Design: \u003c\/strong\u003ePerfect for two users, this mini sauna maximises internal comfort while maintaining a small footprint — ideal for gardens, home gyms, spare rooms or compact wellness spaces.\u003c\/li\u003e\n\u003cli data-start=\"1595\" data-end=\"1644\"\u003e\n\u003cstrong\u003eHarvia Vega 3.5kW Electric Heater Included: \u003c\/strong\u003eSupplied with a Harvia Vega 3.5kW electric sauna heater and sauna stones, ensuring fast heat-up times, reliable temperature control and even heat distribution from one of the most trusted sauna heater manufacturers.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv class=\"relative basis-auto flex-col -mb-(--composer-overlap-px) [--composer-overlap-px:28px] grow flex\"\u003e\n\u003cdiv class=\"flex flex-col text-sm pb-25\"\u003e\n\u003carticle class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [\u0026amp;:has([data-writing-block])\u0026gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"c9511e15-59cc-4d87-bee5-25f8c5fa11f1\" data-testid=\"conversation-turn-22\" data-scroll-anchor=\"true\" data-turn=\"assistant\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @w-sm\/main:[--thread-content-margin:--spacing(6)] @w-lg\/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\"\u003e\n\u003cdiv class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\"\u003e\n\u003cdiv class=\"flex max-w-full flex-col grow\"\u003e\n\u003cdiv data-message-author-role=\"assistant\" data-message-id=\"3bac1e57-5d90-41c5-887a-060e74b79690\" dir=\"auto\" class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+\u0026amp;]:mt-1\" data-message-model-slug=\"gpt-5-2\"\u003e\n\u003cdiv class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\"\u003e\n\u003ch3 data-start=\"2549\" data-end=\"2604\"\u003eBenefits of the Balance Recovery 2-Person Sauna\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-start=\"2608\" data-end=\"2654\"\u003eTraditional Finnish sauna experience at home\u003c\/li\u003e\n\u003cli data-start=\"2657\" data-end=\"2695\"\u003eDurable thermowood for long-term use\u003c\/li\u003e\n\u003cli data-start=\"2698\" data-end=\"2739\"\u003eTrusted Harvia sauna heating technology\u003c\/li\u003e\n\u003cli data-start=\"2742\" data-end=\"2774\"\u003eSpace-saving two-person design\u003c\/li\u003e\n\u003cli data-start=\"2777\" data-end=\"2823\"\u003eIdeal for relaxation, recovery and wellbeing\u003c\/li\u003e\n\u003cli data-start=\"2826\" data-end=\"2871\"\u003eExcellent value all-inclusive sauna package\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cstrong\u003e\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003ch3 class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\"\u003eIdeal For\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eHome sauna installations\u003c\/li\u003e\n\u003cli\u003eGarden sauna setups\u003c\/li\u003e\n\u003cli\u003eGym and fitness recovery spaces\u003c\/li\u003e\n\u003cli\u003eFirst-time sauna owners\u003c\/li\u003e\n\u003cli\u003eCompact or urban properties\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/article\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"product-component-1717474468962\"\u003e\u003c\/div\u003e\n\u003ch2\u003eWhat Is Included?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e1 x Balance Recovery Mini Sauna (Unassembled - Worth £3,799)\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e1 × Harvia Vega 3.5kW Electric Heater \u0026amp; Sauna Stones (Valued at £399)\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e1 × Sauna Bucket, Ladle \u0026amp; Thermometer Set (Valued at £149)\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e2 × Ergonomic Sauna Headrests (Valued at £149)\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003eFREE Unloading \u0026amp; Kerbside Delivery\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSauna Shell Material\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e: \u003c\/strong\u003eThermowood\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSauna Bench Material\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e: \u003c\/strong\u003eAlder Wood\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDoor\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e Tempered Glass\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003cspan\u003e 450kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWall Thickness\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e 28 mm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRoofing\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e Katepal black\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBenches\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInternal Dimensions (H x W x D):\u003c\/strong\u003e 200cm x 149cm x 96 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eInternal Volume\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e:\u003c\/strong\u003e 2.8m³\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExternal Dimensions (H x W x D):\u003c\/strong\u003e 216 cm x 167 cm x 120 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eFlat Pack Dimensions (H x W x D):\u003c\/strong\u003e100 cm x 117 cm x 200 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eBalance Recovery 2 Person Mini Outdoor Sauna (Complete Kit)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChoose the Balance Recovery \u003cmeta charset=\"utf-8\"\u003e 2 Person Mini Outdoor Sauna, supplied as a complete sauna kit, including the heater and essential accessories.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou may also select an optional front glass wall and the Dimmable LED Lights upgrade.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eComplete your order through our website.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou will receive a confirmation email immediately with your order details, the estimated delivery time (typically 6-8 weeks), and any potential next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTo help ensure a smooth delivery, you are very welcome to send us a detailed video of your property and the surrounding area where the sauna will be delivered. This allows us to check access for the delivery vehicle and unloading equipment, helping avoid any unexpected issues on delivery day. The delivery is kerbside delivery only.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Manufacturing\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce your order is confirmed, production is scheduled.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour Balance Recovery\u003cmeta charset=\"utf-8\"\u003e 2 Person Mini Outdoor Sauna is handcrafted from premium Thermowood, selected for its durability, moisture and heat resistance, and excellent thermal performance. \u003c\/span\u003e\u003cstrong\u003eThe sauna is supplied as a complete flat-pack kit, including:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSauna cabin components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBenches and fittings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e3.5 kW Harvia sauna heater and stones\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2x Headrests\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1x Bucket, Ladle, and Thermometer \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components are carefully manufactured, inspected, and packed for dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation – FREE Kerbside Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen your sauna is ready, we arrange FREE last-mile kerbside delivery, including unloading.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat this means:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna is delivered on a pallet to the nearest safe kerbside location at your property\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe delivery team will unload the pallet from the vehicle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery is pre-scheduled, and you will be notified of the estimated date and time in advance\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003ePlease note: \u003c\/strong\u003ekerbside delivery does not include moving components beyond the kerbside or positioning the sauna on its base.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure the installation site is ready:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cmeta charset=\"utf-8\"\u003eA level, solid foundation capable of supporting approximately 500 kg (empty) plus occupants, approximately 700 kg, ensures the foundation is sturdy enough to hold 1000 kg\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTo avoid potential issues, it is recommended not to place the base on a slope or in an area prone to water pooling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access from the kerbside drop-off point to the installation area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical preparation, please consult with your electrician in advance:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAs the heater is included in your sauna kit, customers are strongly advised to consult a qualified electrician in advance to assess and prepare the electrical supply. It is advised that your electrician has experience dealing with wiring sauna heaters or experience with sauna builds.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTypically, this will include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA dedicated single-phase electrical supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitably rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll heater specifications and wiring instructions are supplied with your sauna kit.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery Day \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna will arrive palletised\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe delivery team will unload the pallet at the kerbside\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou are responsible for moving the components from the kerbside to the installation area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce unpacked:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all components carefully\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours to maintain warranty eligibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou may choose self-assembly or professional installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation Service (Recommended)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe offer a nationwide sauna installation service for the Balance Recovery \u003cmeta charset=\"utf-8\"\u003e2 Person Mini Outdoor Sauna at a fixed price of:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e£999 + VAT\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOur Installation team will arrive on the same day as your Balance Recovery 2 Person Mini Outdoor Sauna (Complete Kit) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eProfessional Installation includes a 2-year warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCoverage includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation anywhere in mainland UK (England)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAdditional charges apply for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChannel Islands\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIreland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertain parts of Scotland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWales\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsle of Wight\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuernsey\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your location falls into one of the above areas, installation is still available but will be quoted separately based on travel and logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur professional installation service includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, a detailed assembly manual is provided. Assembly is suitable for an experienced carpenter and typically takes 1–3 days, depending on the carpenter's experience and the level of assistance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelf-assembled saunas include a 1-year warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-c15a7990-7fff-8318-8e4b-11275b7742b6\"\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical connection:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMust be carried out by a qualified electrician, ideally with sauna wiring experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUse a correctly rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll wiring must comply with UK electrical regulations (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA standard 3.5 kW heater at 230 V single-phase draws approximately 15 amps\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAlways provide the electrician with the heater manufacturer’s wiring instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce the sauna is assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply an \u003cmeta charset=\"utf-8\"\u003eappropriate breathable oil-based wood treatment to all interior and exterior timber surfaces (mandatory for warranty validation)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck that the sauna is level and that doors, vents, and fittings operate smoothly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter electrical work is complete, perform a first warm-up test — the sauna should reach operating temperature efficiently (around 80 °C)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure all electrical safety checks and certifications are complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Balance Recovery 2 Person Mini Outdoor Sauna (Complete Kit) is now ready to enjoy!\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eExperience:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTraditional dry sauna heat\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompact two-person design\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDurable Thermowood construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncluded heater and essential accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOptional front glass wall upgrade\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant notes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelf-assembled saunas include a 1-year warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUncertified or improper electrical work may void the warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged items must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis is a made-to-order sauna; once production has commenced, it is non-refundable. Please read our \u003ca href=\"https:\/\/balancerecovery.co.uk\/policies\/refund-policy\"\u003ereturn and refund policy\u003c\/a\u003e for more information.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur support team is always available to assist with advice, replacement parts, and aftercare guidance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery – FREE Kerbside Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe BR Traditional Thermowood 2 Person Mini Outdoor Sauna includes FREE kerbside delivery with unloading as standard.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat this includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery of your sauna on a pallet to the nearest safe kerbside point at your property\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnloading of the pallet from the delivery vehicle by the delivery team\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery scheduled in advance with a confirmed date and time\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e kerbside delivery does not include moving components beyond the kerbside, through your property, or positioning the sauna on its base.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo help ensure a smooth delivery, you are welcome to send a detailed video or photos of your property and access routes in advance. This allows us to confirm vehicle access and unloading arrangements ahead of delivery day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Installation Options\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe BR Traditional Thermowood 2 Person Mini Outdoor Sauna is supplied as a complete flat-pack kit, including the heater and essential accessories. You can choose between self-assembly and professional installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Professional Installation Service \u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-cce5ed4b-7fff-409c-c9ee-29702680acc4\"\u003e(Always Recommended)\u003c\/b\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe offer a nationwide installation service for this sauna at a fixed price of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e£999 + VAT\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCoverage:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMainland UK (England)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAdditional charges apply for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChannel Islands\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIreland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCertain parts of Scotland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWales\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsle of Wight\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGuernsey\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your location falls into one of these areas, installation is still available but will be quoted separately based on travel and logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur installation service includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull on-site assembly of the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation of all internal components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFinal structural checks\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHandover once the sauna is ready for electrical connection\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eelectrical connection must be completed by a qualified electrician and is not included in the installation price.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Self-Assembly\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, a detailed assembly manual is included.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to expect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSuitable for competent DIY installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTypical assembly time: 1–3 days with two people\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll components supplied in clearly labelled sections\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5. Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe sauna heater is included as part of the complete kit. Customers are strongly advised to consult a qualified electrician before installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTypical requirements include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated electrical supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA suitably rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompliance with UK electrical regulations (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll heater specifications and wiring instructions are provided with your sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level, solid base must be prepared before delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged items must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eImproper or uncertified electrical installations may void the warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician before any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example: a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power - Current Draw - Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size (Single-Phase)\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly advise that installation be carried out by a fully qualified electrician, ensuring all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis sauna comes with a Harvia Vega BC35 3.5kW electric heater. This can be run from either a single-phase or three-phase supply. Please give the heater installation manual to your electrician so that he can understand how to wire it.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003eHeater Selection – Harvia Vega BC35 (3.5 kW)\u003cb\u003e\u003c\/b\u003e\n\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Harvia Vega BC35 3.5 kW is an ideal and well-matched choice. It offers reliable performance while remaining energy-efficient for this sauna's size.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith a heating range suitable for 5–8 m³, the 3.5 kW is perfectly sized for the BR sauna, delivering consistent heat without unnecessary power consumption. It provides straightforward, dependable sauna heating without WiFi or advanced digital controls—making it a cost-effective and robust option.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeaters with higher kW ratings will heat a sauna more quickly but also consume more energy. For the BR’s 2.8 m³ volume, the 3.5 kW BC35 strikes an excellent balance between heat-up time and efficiency.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend consulting a qualified electrician before your sauna arrives to ensure the electrical supply, cable sizing, and isolator meet requirements.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Harvia Vega BC35 heaters are supplied with stones included.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo ensure the longevity of your product and to maintain your factory warranty, please carefully follow the guidelines below.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1. Important Care Instructions\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWood Treatment Requirement\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your wooden product is supplied as a self-assembly kit, it must be treated both internally and externally with a suitable breathable wood oil immediately after assembly. This is a mandatory requirement for warranty validation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Reporting Missing or Defective Parts\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUpon delivery and during assembly, please inspect all components carefully. If any parts are missing or defective, take clear photographs and contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e within 24 hours of receiving the product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eClaims for missing items submitted after this period will not be covered under the warranty. However, we may still supply replacement parts outside this window, though charges will apply.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Installation Surface\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour sauna must be installed on a level, pre-prepared foundation to ensure correct alignment and proper functioning of doors and windows.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Warranty Coverage\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty is valid for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2 years from the date of handover for professionally installed saunas\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1 year for self-assembled saunas, provided all installation and finishing guidelines are followed\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStructural and manufacturing defects\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing components reported within the required timeframe\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAssessment and investigation by specialists, if necessary\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not extend if replacement parts are supplied during the warranty period.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5. Warranty Exclusions\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe following are not covered under the warranty:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eAssembly Errors:\u003c\/strong\u003e\u003cspan\u003e Any damage resulting from incorrect self-assembly or failure to follow the supplied installation instructions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eImproper Storage: \u003c\/strong\u003eDamage caused by storing the product outdoors in flat-pack form or exposing it to weather conditions before assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eTransportation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAny transport-related damage must be reported directly to the transport company.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eIncorrect Installation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIncluding installations on uneven surfaces or failure to follow the assembly guidelines.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLack of Finishing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eFailure to treat the wood inside and out with appropriate breathable wood oil immediately after assembly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNatural Wood Characteristics:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIncluding movement due to temperature or humidity (expansion or contraction), variations in colour or grain, knots, resin pockets, and minor cracking.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eGlass \u0026amp; External Factors\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e: \u003c\/strong\u003eDamage to glass caused by the buyer, condensation on glass, or damage resulting from theft, vandalism, or extreme weather events.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Conditions That Invalidate the Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eFailure to Inspect Upon Delivery:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eThe warranty will be void if the customer does not thoroughly inspect the delivery for quantity, quality, and condition before assembly. Any missing components must be reported within 24 hours of delivery. Reports after this timeframe may still be addressed, but replacement parts will be chargeable.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eInstalling Known Faults:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eProceeding with assembly using parts that were clearly damaged or incorrect at the time of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eIncorrect or Incomplete Information: \u003c\/strong\u003e\u003cspan\u003eProviding false details or failing to provide proof of purchase may render warranty claims invalid.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk.\u003c\/a\u003e We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/BR_2_Person_Mini_Outdoor_Sauna_Complete_Kit.pdf?v=1774687454\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/p\u003e\n\u003cdiv id=\"shopify-block-AWDdRR0tmSFFKUGpEZ__judge_me_reviews_preview_badge_md7X7r\" class=\"shopify-block shopify-app-block\"\u003e\u003c\/div\u003e","brand":"Balance Recovery","offers":[{"title":"Default Title","offer_id":56277569044812,"sku":null,"price":4099.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/1.jpg?v=1773829544"},{"product_id":"sauna-air-luxury-nordic-elegance-medium-sauna","title":"Sauna Air Luxury Nordic Elegance Medium Sauna","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 data-start=\"231\" data-end=\"311\"\u003eSauna Air Nordic Elegance Spa Medium – Refined Luxury, Perfectly Balanced\u003c\/h2\u003e\n\u003cp data-start=\"313\" data-end=\"725\"\u003eThe Sauna Air Nordic Elegance Spa Medium is a premium Scandinavian sauna designed for those seeking exceptional quality, refined aesthetics and authentic Finnish sauna performance within a perfectly balanced footprint. Combining timeless Nordic design with high-end materials and advanced comfort features, the Medium model delivers a luxury sauna experience tailored to modern homes and wellness spaces.\u003c\/p\u003e\n\u003ch3 data-start=\"732\" data-end=\"786\"\u003eKey Features of the Nordic Elegance Spa Medium\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-start=\"788\" data-end=\"1096\"\u003e\n\u003cstrong data-start=\"788\" data-end=\"819\"\u003eElegant Scandinavian Design: \u003c\/strong\u003eThe Spa Medium features clean architectural lines and a contemporary Nordic aesthetic that integrates seamlessly into both indoor and outdoor environments. Panoramic double-tempered glass enhances the sense of space and light while maintaining excellent thermal performance.\u003c\/li\u003e\n\u003cli data-start=\"1098\" data-end=\"1403\"\u003e\n\u003cstrong data-start=\"1098\" data-end=\"1135\"\u003ePremium Materials \u0026amp; Craftsmanship: \u003c\/strong\u003eHandcrafted using carefully selected timber, including thermally treated Abachi interiors and high-quality exterior cladding, the sauna offers exceptional durability, comfort and visual warmth. Every detail reflects Sauna Air’s commitment to superior craftsmanship.\u003c\/li\u003e\n\u003cli data-start=\"1405\" data-end=\"1671\"\u003e\n\u003cstrong data-start=\"1405\" data-end=\"1440\"\u003eComfort-Focused Interior Layout: \u003c\/strong\u003eThoughtfully designed benching and ergonomics provide a relaxed and spacious feel, allowing users to enjoy consistent heat and comfort throughout each session. The layout ensures an immersive sauna experience without compromise.\u003c\/li\u003e\n\u003cli data-start=\"1673\" data-end=\"1905\"\u003e\n\u003cstrong data-start=\"1673\" data-end=\"1702\"\u003eAdvanced Ambient Lighting: \u003c\/strong\u003eIntegrated, fully dimmable RGB LED lighting creates a calming spa-like atmosphere. Lighting is positioned to enhance both functionality and mood, allowing users to personalise their sauna environment.\u003c\/li\u003e\n\u003cli data-start=\"1907\" data-end=\"2093\"\u003e\n\u003cstrong data-start=\"1907\" data-end=\"1939\"\u003eOptimised Heat \u0026amp; Ventilation: \u003c\/strong\u003eThe Spa Medium is engineered for efficient airflow and even heat distribution, ensuring a balanced and comfortable sauna climate from floor to ceiling.\u003c\/li\u003e\n\u003cli data-start=\"2095\" data-end=\"2321\"\u003e\n\u003cstrong data-start=\"2095\" data-end=\"2131\"\u003eHigh-Performance Heating Options: \u003c\/strong\u003eCompatible with premium electric sauna heaters, the Spa Medium delivers reliable heat, gentle steam and precise temperature control, supporting a truly authentic Finnish sauna experience.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-start=\"2328\" data-end=\"2392\"\u003eWhat Makes Sauna Air Stand Out in the Luxury Sauna Market\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli data-start=\"2394\" data-end=\"2658\"\u003e\n\u003cstrong data-start=\"2394\" data-end=\"2430\"\u003eAuthentic Finnish Sauna Heritage: \u003c\/strong\u003eSauna Air is deeply rooted in Finnish sauna tradition, where sauna bathing is a centuries-old ritual. This heritage informs every design decision, ensuring that each sauna delivers a genuine and deeply restorative experience.\u003c\/li\u003e\n\u003cli data-start=\"2660\" data-end=\"2871\"\u003e\n\u003cstrong data-start=\"2660\" data-end=\"2694\"\u003eHandcrafted, Not Mass-Produced: \u003c\/strong\u003eEach Sauna Air sauna is individually crafted with precision and care. This commitment to quality over volume results in products that feel bespoke, refined and built to last.\u003c\/li\u003e\n\u003cli data-start=\"2873\" data-end=\"3123\"\u003e\n\u003cstrong data-start=\"2873\" data-end=\"2906\"\u003eTurnkey, Plug-and-Play Design: \u003c\/strong\u003eSauna Air saunas arrive fully assembled, offering a seamless installation process and preserving factory-finished quality. This approach reduces on-site complexity and ensures a consistently high standard of build.\u003c\/li\u003e\n\u003cli data-start=\"3125\" data-end=\"3419\"\u003e\n\u003cstrong data-start=\"3125\" data-end=\"3160\"\u003eExtensive Customisation Options: \u003c\/strong\u003eFrom wood finishes and glazing to lighting, heater selection and control systems, Sauna Air offers a high level of personalisation. This flexibility allows customers to create a sauna that aligns perfectly with their architectural style and wellness goals.\u003c\/li\u003e\n\u003cli data-start=\"3421\" data-end=\"3696\"\u003e\n\u003cstrong data-start=\"3421\" data-end=\"3457\"\u003eDesigned for the High-End Market: \u003c\/strong\u003eSauna Air saunas are created for discerning clients who value aesthetics, comfort and long-term performance. Their refined design, premium materials and exceptional user experience give the brand a clear edge in the luxury sauna sector.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"3703\" data-end=\"3752\"\u003eWhy Choose the Nordic Elegance Spa Medium\u003c\/h3\u003e\n\u003cp data-start=\"3754\" data-end=\"4078\"\u003eThe Nordic Elegance Spa Medium is ideal for those who want luxury without excess — delivering all the hallmarks of a high-end Finnish sauna in a beautifully proportioned design. It is perfectly suited to premium residential wellness spaces, boutique spas and modern homes where quality, style and performance matter.\u003c\/p\u003e\n\u003ch5 data-start=\"3754\" data-end=\"4078\"\u003eSpecification\u003c\/h5\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003e\u003cstrong\u003eCategory\u003c\/strong\u003e\u003c\/th\u003e\n\u003cth\u003e\u003cstrong\u003eSpecification Details\u003c\/strong\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eDimensions \u0026amp; Capacity\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeight:\u003c\/strong\u003e 2.68 m\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWidth: \u003c\/strong\u003e2.52 m (inc. roof)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLength\/Depth: \u003c\/strong\u003e2.97 m (inc. roof)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e 4–5 Persons\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWeight:\u003c\/strong\u003e Approx. 2000 kg\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eInstallation \u0026amp; Setup\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePlug-and-Play:\u003c\/strong\u003e Delivered fully pre-built and ready for immediate use.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConnection:\u003c\/strong\u003e Standard household power outlet.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRequirements:\u003c\/strong\u003e No construction or specialist electrician needed.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eHeater \u0026amp; Performance\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeater:\u003c\/strong\u003e Saunum Primary\/Experience 9 kW electric heater\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eControl Unit:\u003c\/strong\u003e Saunum LEILStone\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e 90 kg\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFeature:\u003c\/strong\u003e Advanced system for even heat distribution.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003ePlacement \u0026amp; Base\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironment:\u003c\/strong\u003e Outdoor (garden or patio)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFoundation:\u003c\/strong\u003e No full foundation required (Plan available on request).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSupport:\u003c\/strong\u003e Impregnated wood base beams for moisture resistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eExterior Construction\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCladding:\u003c\/strong\u003e Dark Grey Painted Thermowood.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCoating:\u003c\/strong\u003e StoColor® Dryonic® facade paint for harsh climates.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePerformance:\u003c\/strong\u003e 40–50% greater dimensional stability; Durability Class 1–2.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eInterior Materials\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eWalls\/Ceiling:\u003c\/strong\u003e Hexagon Thermo Abachi (EmotionWood modular system).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBenches:\u003c\/strong\u003e Premium Thermo Aspen.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlooring:\u003c\/strong\u003e Removable Thermo Aspen floor grate.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eGlazing \u0026amp; Doors\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eGlass:\u003c\/strong\u003e Double tempered (6mm grey + 12mm spacer + 6mm clear).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDoor:\u003c\/strong\u003e Etna Black (8x21) with Alder wood handles.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBenefits:\u003c\/strong\u003e 50% heat loss reduction and structural noise reduction.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eStructural Layers\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eInsulation:\u003c\/strong\u003e Mineral wool, rock wool, and EPS.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBarriers: \u003c\/strong\u003eFoil vapour barrier and windproof fabric barrier.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRoof:\u003c\/strong\u003e Bitumen honeycomb coating designed for flat surfaces.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eLighting System\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eType:\u003c\/strong\u003e Heat-resistant RGB LED (30k–40k hour lifespan).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e 2 behind backrest, 1 under upper bench, and terrace mood lighting.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eControl:\u003c\/strong\u003e Fully dimmable via remote control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eVentilation\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSystem:\u003c\/strong\u003e Natural ventilation.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfiguration:\u003c\/strong\u003e 3 integrated ventilation openings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eHow It Works - \u003c\/span\u003e\u003cspan\u003eSauna Air Luxury Nordic Elegance Medium Sauna\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe Sauna Air Nordic Elegance Spa Medium is a fully pre-assembled luxury outdoor sauna, designed to deliver an authentic Finnish sauna experience with minimal on-site work. From consultation to your first sauna session, every stage is carefully managed to ensure a seamless, high-end experience.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Initial Consultation \u0026amp; Outdoor Planning\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour journey begins with a personalised consultation focused on outdoor placement.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe discuss:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGarden, terrace or outdoor spa location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccess routes for delivery and lifting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDistance from power supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrivacy, orientation and views\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLocal planning considerations (where applicable)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIntended usage (private, family or hospitality)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis ensures the Sauna Air Medium integrates beautifully into your outdoor space while meeting practical and technical requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Customisation \u0026amp; Design Specification\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce the location is confirmed, your sauna is tailored to suit both your environment and aesthetic.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCustomisation options include:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eExterior cladding and finish\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInterior wood selection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePanoramic glass configuration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBench layout and seating comfort\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePremium heater and control system\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIntegrated RGB ambient lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEvery Sauna Air Medium is designed to feel bespoke, even within a defined model range.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Order Confirmation \u0026amp; Handcrafted Production\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter approval, your sauna enters production in Finland.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat happens:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna is handcrafted using premium, weather-resistant materials.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFully assembled in the factory as a complete unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll internal systems, lighting and finishes are installed and tested.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eQuality checks ensure the sauna arrives turnkey and ready.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe result is a fully finished outdoor sauna, not a flat-pack or modular build.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eelectric supply\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery Planning \u0026amp; Outdoor Logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBecause the Sauna Air Medium arrives fully assembled, delivery planning is essential.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery planning includes:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCoordinating a suitable delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirming access for large delivery vehicles\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlanning lifting equipment (crane, HIAB or forklift)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIdentifying the final placement position\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna is delivered to the closest safe access point and lifted directly onto its prepared base.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e5. Outdoor Site Preparation (Before Delivery)\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBefore delivery, your outdoor site must be fully prepared.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEssential requirements:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA solid, level base (concrete slab, reinforced paving or engineered deck)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdequate drainage to prevent standing water\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access from the road to the placement point\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eNo overhead cables or obstructions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical supply routed and ready for connection.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect site preparation ensures safe installation and long-term performance in outdoor conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation — Outdoor Plug-and-Play Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOne of the key advantages of the Sauna Air Medium is its plug-and-play outdoor design.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation process:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna is positioned on the prepared base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLevelled and aligned\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWeather-resistant electrical connection completed by a qualified electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll systems tested\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThere is no on-site construction, no complex assembly and minimal disruption to your garden or outdoor space\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Electrical Supply for Outdoor Use\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOutdoor saunas require careful electrical planning.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey electrical considerations:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDedicated power supply sized for the sauna heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eArmoured outdoor-rated cabling\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRCD protection and correct fuse ratings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWeatherproof isolation switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll work carried out by a qualified electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis ensures safe, compliant operation in year-round outdoor conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Commissioning \u0026amp; Final Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce installed, the sauna is commissioned.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHeater and temperature control testing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLighting and ambience checks\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eVentilation performance review\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuidance on outdoor sauna operation and care\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSafety and maintenance briefing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou are now ready to use your sauna with confidence.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Your First Outdoor Sauna Session\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWith everything complete, you can enjoy your first sauna experience.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to expect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConsistent, balanced heat\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGentle steam and excellent air circulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eImmersive outdoor atmosphere\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA truly authentic Nordic sauna ritual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe contrast between outdoor air and sauna heat enhances relaxation and well-being.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Ongoing Support \u0026amp; Outdoor Care\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSauna Air provides long-term support to ensure lasting performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSupport includes:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWarranty and technical assistance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdvice on exterior wood care and weather protection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHeater and control system support\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSeasonal maintenance guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWith proper care, your Sauna Air Outdoor Medium is designed to perform beautifully for many years.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Saunum Experience\/Primary is a unique heater with an integrated sauna climate device, designed to deliver an enhanced sauna experience in apartments and private homes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe large stone volume and patented air mixing system ensure exceptional steam that is soft, long-lasting, and evenly distributed throughout the sauna \u0026amp; Himalayan salt balls (included as standard) are placed in the airflow path, and when heated, they release negative salt ions into the air. These ions are believed to support respiratory health, improve skin condition, and enhance overall well-being, adding a healing dimension to every sauna session.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Saunum Experience\/Primary offers at least five different sauna solutions, transforming your sauna into a relaxing home spa. Thanks to its compact dimensions and timeless design, it fits beautifully into any sauna space.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeating preferences can be customised too, with choices like the Narvi Velvet Electric 9kW heater, Narvi Velvet 20 wood-burning stove, or the Saunum Spa Session 9kW for an enhanced sauna experience. Additional upgrades include control units, chimney sets, and specialised air circulation systems. To explore these customisations and create your perfect Spa Mini, please call us or email \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to help you design your dream sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician prior to any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example:\u003c\/span\u003e\u003cspan\u003e a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power Current Draw Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size (Single-Phase)\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment. Strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Planning \u0026amp; Outdoor Logistics\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSauna Air units are delivered fully built and are heavy. To ensure a safe and successful placement, comprehensive delivery planning is essential.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery logistics include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eScheduling:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCoordinating a suitable delivery date that aligns with your site readiness.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAccess Verification:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConfirming clear, unobstructed access for large delivery vehicles from the main road to your property.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLifting Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePlanning for specialised lifting equipment—typically an HIAB truck or a mobile crane—required for garden or backyard placements.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFinal Placement:\u003c\/strong\u003e\u003cspan\u003e The delivery team will safely transport the sauna to the closest accessible point and lift it directly onto your pre-prepared base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Outdoor Site Preparation (Pre-Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour outdoor site must be fully prepared before the delivery vehicle arrives. Proper site preparation guarantees the structural integrity and long-term performance of the sauna's insulation and timber base.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEssential base requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSolid \u0026amp; Level Foundation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA robust, perfectly level base is required (e.g., a poured concrete slab, reinforced heavy-duty paving, or a structurally engineered deck).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMoisture Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe use of water-resistant materials (such as bitumen strips) between the sauna's base frame and the ground to prevent moisture ingress.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAdequate Drainage:\u003c\/strong\u003e\u003cspan\u003e A run-off plan or soakaway to prevent standing water around the base, complementing the sauna's integrated floor drain.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eClearance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eClear, unobstructed space around the final placement point, with no low-hanging branches or overhead cables.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eUtility Routing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eElectrical supply cables must be routed to the site and ready for final connection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation \u0026amp; \"Plug-and-Play\" Setup\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA key advantage of the fully assembled Sauna Air range is the minimal on-site construction required, ensuring virtually no disruption to your garden or outdoor space.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe setup process involves:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePositioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCarefully lowering, positioning, and levelling the sauna on your prepared base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eElectrical Connection:\u003c\/strong\u003e\u003cspan\u003e A qualified electrician will complete the weather-resistant electrical connections.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSystem Integration:\u003c\/strong\u003e\u003cspan\u003e Connecting and testing the control unit and specialised air-blending systems.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eVentilation Check:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eVerifying the natural multi-vent airflow system to ensure optimal climate balance inside the cabin.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOutdoor saunas are high-load appliances that require professional electrical planning. \u003c\/span\u003e\u003cspan\u003eAll electrical work is the customer's responsibility and must be carried out by a certified electrician\u003c\/span\u003e\u003cspan\u003e to ensure safe, compliant operation in year-round weather conditions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey electrical considerations:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDedicated Power Supply:\u003c\/strong\u003e\u003cspan\u003e A dedicated circuit sized specifically for your chosen heater model's kW output.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eArmoured Cabling:\u003c\/strong\u003e\u003cspan\u003e Steel Wire Armoured (SWA) outdoor-rated cabling must be used for the run from your main consumer unit to the sauna.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSafety Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe circuit must feature appropriate RCD protection and correctly rated fuses.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eIsolation:\u003c\/strong\u003e\u003cspan\u003e A weatherproof rotary isolation switch must be installed near the sauna for safe maintenance and emergency shut-off.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e5. Commissioning \u0026amp; Final Handover\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce the unit is placed and the electrical connections are live, the final commissioning phase begins to ensure everything operates flawlessly.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCommissioning includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHeater \u0026amp; Air-Blending Test:\u003c\/strong\u003e\u003cspan\u003e Running the heater and climate-balancing systems to verify temperature and airflow.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLighting Checks:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTesting the integrated LED lighting, including dimming functions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eControl Unit Walkthrough:\u003c\/strong\u003e\u003cspan\u003e Guiding how to use your digital control unit (including Wi-Fi or mobile app integration, if applicable).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSafety \u0026amp; Maintenance Briefing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA quick overview of best practices for keeping your sauna in pristine condition.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce these checks are complete, you are ready to use your luxury outdoor spa with complete confidence!\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSauna Air Saunas come with a 2-year manufacturer’s warranty, ensuring peace of mind and long-lasting quality. This warranty covers defects in materials and workmanship under normal residential use, starting from the date of delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCovered under the warranty are the structural CLT (Cross Laminated Timber) panels, Thermoalder benches and seating, as well as all factory-installed systems and components. This includes the heater, ventilation system, and all electrical systems with dimmable LED lighting.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease note, the warranty does not cover issues arising from improper installation, normal wear and tear (such as minor wood warping or discolouration), neglect, misuse, poor maintenance, or damage caused by environmental factors like storms or excessive snow. It also excludes unauthorised modifications or the addition of third-party products after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eShould a fault occur, all warranty claims must be submitted directly to Balance Recovery within 30 days of the issue being discovered. Claims must include a detailed description and clear photographs of the defect. Any repair work must be carried out either by Sauna Air or an authorised service partner unless agreed otherwise in writing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor the first 12 months following delivery, all repair, replacement, shipping, and labour costs are fully covered. From months 13 to 24, replacement parts are provided free of charge; however, shipping and labour costs may apply.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty is non-transferable and applies only to the original purchaser at the original installation address. Sauna Air liability under this warranty is limited to the original purchase price of the sauna and does not extend to any indirect or consequential damages.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/2026_Emotion_Wood_Catalogue.pdf?v=1774602297\"\u003e\u003cspan\u003e2026 Emotion Wood Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Emotion_Wood_Portfolio_Presentation_2026.pdf?v=1774602295\"\u003e\u003cspan\u003eEmotion Wood Portfolio Presentation 2026\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Sauna Air","offers":[{"title":"Default Title","offer_id":56278088614220,"sku":null,"price":34999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Standard_medium-grey_saunumheater.jpg?v=1773827033"},{"product_id":"sauna-air-nordic-elegance-luxury-grande-sauna","title":"Sauna Air Nordic Elegance Luxury Grande Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"228\" data-start=\"166\"\u003eSauna Air Nordic Spa Elegance Grande – Luxury Redefined\u003c\/h2\u003e\n\u003cp data-end=\"645\" data-start=\"230\"\u003eThe Sauna Air Nordic Spa Elegance Grande represents the pinnacle of Scandinavian sauna craftsmanship, designed for those seeking uncompromising quality, refined aesthetics, and a superior wellness experience. Rooted in authentic Finnish sauna heritage, the Grande combines timeless Nordic design with modern innovation, making it a standout choice in the high-end residential and commercial sauna market.\u003c\/p\u003e\n\u003ch3 data-end=\"701\" data-start=\"647\"\u003eKey Features of the Nordic Spa Elegance Grande\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"737\" data-start=\"705\"\u003eStriking Nordic Architecture: \u003c\/strong\u003eThe Grande features an elegant, contemporary design with expansive double tempered glass fronts, creating an open and luxurious feel while maintaining privacy and heat efficiency.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"954\" data-start=\"925\"\u003ePremium Natural Materials: \u003c\/strong\u003eCrafted using carefully selected spruce exteriors and thermally treated Abachi and emotion-wood interiors, the sauna offers exceptional durability, comfort and a naturally calming atmosphere.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"1187\" data-start=\"1154\"\u003eCustomisable Ambient Lighting: \u003c\/strong\u003eIntegrated, fully dimmable RGB LED lighting behind backrests, under benches and within the pre-room allows users to tailor the ambience, transforming the sauna into a personalised spa environment.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"1430\" data-start=\"1392\"\u003eSuperior Comfort \u0026amp; Climate Control: \u003c\/strong\u003eIntelligent ventilation design and high-quality insulation ensure even heat distribution, optimal air quality and an authentic Finnish sauna experience.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"1622\" data-start=\"1591\"\u003eLuxury Heater Compatibility: \u003c\/strong\u003eDesigned to accommodate premium sauna heaters, including advanced climate-balancing systems, the Grande delivers consistent heat, gentle steam and elevated comfort at all seating levels.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"1850\" data-start=\"1817\"\u003eBespoke Configuration Options: \u003c\/strong\u003eFrom glazing and wood finishes to lighting systems, heaters and control units, the Grande can be customised to suit private homes, luxury spas, hotels or wellness retreats.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-end=\"2093\" data-start=\"2034\"\u003eWhat Sets Sauna Air Apart in the Luxury Sauna Market\u003c\/h2\u003e\n\u003cp data-end=\"2325\" data-start=\"2095\"\u003e\u003cstrong data-end=\"2108\" data-start=\"2095\"\u003eSauna Air\u003c\/strong\u003e stands apart through its commitment to \u003cstrong data-end=\"2193\" data-start=\"2148\"\u003eheritage, craftsmanship and customisation\u003c\/strong\u003e. Inspired by generations of Finnish sauna tradition, the brand merges classic sauna values with contemporary design and technology.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"2359\" data-start=\"2329\"\u003eAuthentic Finnish Heritage: \u003c\/strong\u003eSauna Air’s designs are deeply influenced by Finland’s long-standing sauna culture, ensuring every sauna delivers a genuine, deeply relaxing experience.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"2549\" data-start=\"2520\"\u003eExceptional Craftsmanship: \u003c\/strong\u003eEach sauna is built with meticulous attention to detail, using premium materials and precision engineering to create products that feel truly bespoke.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"2736\" data-start=\"2708\"\u003eHigh-Level Customisation: \u003c\/strong\u003eUnlike mass-produced sauna solutions, Sauna Air offers extensive personalisation, giving architects, designers and homeowners the flexibility to create unique wellness spaces.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"2955\" data-start=\"2920\"\u003eDesigned for the Premium Market: \u003c\/strong\u003eSauna Air saunas are created for discerning clients who value aesthetics, performance and longevity—making them ideal for luxury homes, boutique hotels and high-end spa environments.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eSpecification\u003c\/h5\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003e\u003cstrong\u003eCategory\u003c\/strong\u003e\u003c\/th\u003e\n\u003cth\u003e\u003cstrong\u003eSpecification Details\u003c\/strong\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eDimensions \u0026amp; Capacity\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeight: \u003c\/strong\u003e2.68 m\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWidth:\u003c\/strong\u003e 2.52 m (inc. roof)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLength\/Depth: \u003c\/strong\u003e4.48 m (including roof)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e 4–5 Persons\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWeight:\u003c\/strong\u003e Approx. 2800 kg\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInstallation: Plug-and-Play System\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eThis sauna is delivered fully pre-built and ready for immediate use, ensuring a fast, simple, and hassle-free setup.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePosition and Connect:\u003c\/strong\u003e Simply place the unit and plug it into a standard household power outlet.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNo Construction Required:\u003c\/strong\u003e Bypass the need for building work or site disruption.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNo Specialist Electrical Work:\u003c\/strong\u003e Designed to operate without requiring custom hardwiring.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHeater System\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eEngineered for superior heat circulation and a more balanced, comfortable sauna climate.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeater: \u003c\/strong\u003eSaunum Primary\/Experience 9 kW electric heater\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eControl Unit:\u003c\/strong\u003e Saunum LEILStone Capacity: 90 kg\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlacement \u0026amp; Base\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironment: \u003c\/strong\u003eDesigned specifically for outdoor use (gardens or patios).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFoundation:\u003c\/strong\u003e No full concrete foundation is required (foundation guidance is available upon request).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBase Structure:\u003c\/strong\u003e Constructed with impregnated timber beams for long-term durability.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eExterior Construction\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eThermowood Cladding: \u003c\/strong\u003eA high-performance material specifically suited for extreme sauna environments.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e50–90% reduced moisture absorption.\u003c\/li\u003e\n\u003cli\u003e40–50% improved dimensional stability with minimal warping, swelling, or shrinkage.\u003c\/li\u003e\n\u003cli\u003eDurability Class 1–2 (comparable to premium hardwoods).\u003c\/li\u003e\n\u003cli\u003e100% chemical-free treatment (processed using only heat and steam).\u003c\/li\u003e\n\u003cli\u003eLower surface heat conductivity for improved user comfort.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eExterior Finish: \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eColour: \u003c\/strong\u003eDark Grey\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCoating:\u003c\/strong\u003e StoColor® Dryonic® facade system. This is a premium, weather-resistant coating designed to withstand harsh, variable climates while maintaining a flawless, long-term appearance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInterior Design System\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eMaterial: \u003c\/strong\u003eHexagon Thermo Abachi panels (EmotionWood system).\u003c\/p\u003e\n\u003cp\u003eUnlike conventional fixed cladding, this modular system offers a highly architectural and design-led aesthetic. The interior feels bespoke, dynamic, and visually distinctive, featuring a fully customisable layout, interchangeable panels, and over 50 design options spanning various textures, tones, and patterns.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBench \u0026amp; Flooring\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eDesigned for ultimate comfort, long-lasting durability, and ease of maintenance.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eBench System:\u003c\/strong\u003e Thermo Aspen\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlooring: \u003c\/strong\u003eRemovable Thermo Aspen floor grate\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGlazing \u0026amp; Door Systems\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eGlass Specifications\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLarge, modern glass surfaces that support improved acoustic insulation, enhanced strength, and up to a 50% reduction in heat loss and moisture condensation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eMain Glazing: \u003c\/strong\u003e2014 × 2140 mm (Double tempered glass: 6 mm grey + 12 mm spacer + 6 mm clear)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSteam Room Glass:\u003c\/strong\u003e 1927 × 2140 mm\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePre-Room Glass: \u003c\/strong\u003e1393 × 2140 mm\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eDoors \u0026amp; Hardware:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eExternal Door: \u003c\/strong\u003eEtna Black (8×21), double tempered glass\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInternal Door: \u003c\/strong\u003eBenelux Black (7×21), manufactured by Andres\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDoor Handles:\u003c\/strong\u003e Premium solid Alder woodBenefits: 50% heat loss reduction and structural noise reduction.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInsulation \u0026amp; Structural Layers\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eInsulation Materials: \u003c\/strong\u003eMineral wool, rock wool, and EPS.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eVapour Barrier: \u003c\/strong\u003eHigh-performance foil.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWind Barrier:\u003c\/strong\u003e Breathable windproof membrane.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRoof System\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCoating: \u003c\/strong\u003eBitumen honeycomb coating designed for flat surfaces.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDurability: \u003c\/strong\u003eEngineered for long-term weather resistance and heavy-duty protection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLighting System\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eAn integrated, fully dimmable lighting solution combining performance and ambience, controlled seamlessly via remote. The heat-resistant RGB LED technology offers an estimated lifespan of 30,000–40,000 hours.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eBackrest:\u003c\/strong\u003e 2 LED lightsSteam\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRoom Bench:\u003c\/strong\u003e 1 LED light beneath the upper bench\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePre-Room:\u003c\/strong\u003e 2 LED lights\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExterior: \u003c\/strong\u003eDedicated outdoor LED mood lighting\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eVentilation\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSystem Type: \u003c\/strong\u003eNatural airflow ventilation.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfiguration: \u003c\/strong\u003e3 strategically positioned ventilation openings to ensure continuous, fresh air circulation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eHow It Works - Sauna Air Nordic Elegance Luxury Grande Sauna\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrom first consultation to your very first sauna session, the Sauna Air Nordic Spa Elegance Grande is designed to deliver a seamless, luxury experience. Every stage is carefully managed to ensure exceptional quality, minimal on-site disruption and long-term performance.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Initial Consultation \u0026amp; Vision Planning\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a personalised consultation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat we discuss:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour intended location (indoor or outdoor installation)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUsage type (private residence, spa, hotel or wellness retreat)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSpace, access and aesthetic preferences\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePreferred sauna experience and heating style\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis consultation ensures the Grande is perfectly matched to your space, lifestyle and expectations, laying the foundation for a truly bespoke sauna.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Customisation \u0026amp; Design Specification\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the concept is defined, your Sauna Air Grande is tailored to your exact requirements.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCustomisation options include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInterior and exterior wood finishes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePanoramic glass configurations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBench layout and internal ergonomics\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePremium heater selection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAdvanced control systems\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFully dimmable RGB ambient lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEvery detail is considered to ensure the Grande reflects both your personal style and Sauna Air’s Nordic design heritage.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e3. Order Confirmation \u0026amp; Handcrafted Production\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter final specifications are approved, production begins in Finland.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat happens next:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Grande is handcrafted by skilled specialists using premium materials\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach unit is fully assembled in the factory\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eQuality checks are carried out throughout the build process\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis approach guarantees that your sauna arrives as a fully finished, turnkey product, not a flat-pack or modular kit.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery Planning \u0026amp; Logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Sauna Air Grande is delivered fully pre-assembled.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery planning includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eScheduling delivery to your site\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirming site access for delivery vehicles\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlanning lifting requirements (crane, HIAB or forklift where necessary)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBecause the Grande arrives complete, careful planning ensures a smooth, efficient and damage-free delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Site Preparation (Before Delivery)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, your installation site must be ready.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey requirements:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA solid, level base such as concrete, reinforced patio or engineered decking\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access from the roadside to the final placement\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eNo overhead obstructions where lifting equipment is used\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical supply prepared in advance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eProper site preparation ensures the installation is completed quickly and safely.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Installation — Plug-and-Play Simplicity\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOne of the greatest advantages of the Sauna Air Grande is its plug-and-play design.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation process:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is positioned on its prepared base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe unit is levelled and secured\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician connects the sauna to the mains supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInternal systems (heater, lighting, controls) are tested\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThere is no on-site construction, no complex assembly and minimal disruption.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e7. Electrical Supply \u0026amp; Compliance\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Sauna Air Grande requires a dedicated electrical supply.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical considerations:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConnection must be carried out by a qualified electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit is required for the sauna heater and control system\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRCD protection and correct fuse ratings are essential\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll work must comply with UK electrical regulations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures safe, reliable operation and protects your investment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e8. Commissioning \u0026amp; Handover\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce installed, the sauna is commissioned.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTesting heater performance and temperature controls\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eVerifying lighting, ventilation and door operation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGuidance on safe use and best practices\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaintenance and care recommendations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou are then officially ready to enjoy your Sauna Air Grande.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Your First Sauna Session\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWith everything in place, it’s time for your first experience.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to expect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBalanced, consistent heat throughout the cabin\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGentle, comfortable steam\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA calm, luxurious atmosphere enhanced by ambient lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn authentic Nordic sauna experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis is where craftsmanship, design and performance come together.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Ongoing Support \u0026amp; Aftercare\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSauna Air provides continued support long after installation.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOngoing care includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGuidance on cleaning and wood care\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHeater and control system support\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWarranty assistance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAdvice on getting the most from your sauna experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWith proper care, the Sauna Air Grande is designed to deliver years of exceptional performance and relaxation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Saunum Experience\/Primary is a unique heater with an integrated sauna climate device, designed to deliver an enhanced sauna experience in apartments and private homes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe large stone volume and patented air mixing system ensure exceptional steam that is soft, long-lasting, and evenly distributed throughout the sauna \u0026amp; Himalayan salt balls (included as standard) are placed in the airflow path, and when heated, they release negative salt ions into the air. These ions are believed to support respiratory health, improve skin condition, and enhance overall well-being, adding a healing dimension to every sauna session.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Saunum Experience\/Primary offers at least five different sauna solutions, transforming your sauna into a relaxing home spa. Thanks to its compact dimensions and timeless design, it fits beautifully into any sauna space.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeating preferences can be customised too, with choices like the Narvi Velvet Electric 9kW heater, Narvi Velvet 20 wood-burning stove, or the Saunum Spa Session 9kW for an enhanced sauna experience. Additional upgrades include control units, chimney sets, and specialised air circulation systems. To explore these customisations and create your perfect Spa Mini, please call us or email \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to help you design your dream sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician prior to any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example:\u003c\/span\u003e\u003cspan\u003e a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power Current Draw Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size (Single-Phase)\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment. Strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Planning \u0026amp; Outdoor Logistics\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSauna Air units are delivered fully built and are heavy. To ensure a safe and successful placement, comprehensive delivery planning is essential.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery logistics include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eScheduling:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCoordinating a suitable delivery date that aligns with your site readiness.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAccess Verification:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConfirming clear, unobstructed access for large delivery vehicles from the main road to your property.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLifting Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePlanning for specialised lifting equipment—typically an HIAB truck or a mobile crane—required for garden or backyard placements.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFinal Placement:\u003c\/strong\u003e\u003cspan\u003e The delivery team will safely transport the sauna to the closest accessible point and lift it directly onto your pre-prepared base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Outdoor Site Preparation (Pre-Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour outdoor site must be fully prepared before the delivery vehicle arrives. Proper site preparation guarantees the structural integrity and long-term performance of the sauna's insulation and timber base.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEssential base requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSolid \u0026amp; Level Foundation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA robust, perfectly level base is required (e.g., a poured concrete slab, reinforced heavy-duty paving, or a structurally engineered deck).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMoisture Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe use of water-resistant materials (such as bitumen strips) between the sauna's base frame and the ground to prevent moisture ingress.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAdequate Drainage:\u003c\/strong\u003e\u003cspan\u003e A run-off plan or soakaway to prevent standing water around the base, complementing the sauna's integrated floor drain.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eClearance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eClear, unobstructed space around the final placement point, with no low-hanging branches or overhead cables.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eUtility Routing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eElectrical supply cables must be routed to the site and ready for final connection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation \u0026amp; \"Plug-and-Play\" Setup\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA key advantage of the fully assembled Sauna Air range is the minimal on-site construction required, ensuring virtually no disruption to your garden or outdoor space.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe setup process involves:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePositioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCarefully lowering, positioning, and levelling the sauna on your prepared base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eElectrical Connection:\u003c\/strong\u003e\u003cspan\u003e A qualified electrician will complete the weather-resistant electrical connections.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSystem Integration:\u003c\/strong\u003e\u003cspan\u003e Connecting and testing the control unit and specialised air-blending systems.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eVentilation Check:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eVerifying the natural multi-vent airflow system to ensure optimal climate balance inside the cabin.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOutdoor saunas are high-load appliances that require professional electrical planning. \u003c\/span\u003e\u003cspan\u003eAll electrical work is the customer's responsibility and must be carried out by a certified electrician\u003c\/span\u003e\u003cspan\u003e to ensure safe, compliant operation in year-round weather conditions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey electrical considerations:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDedicated Power Supply:\u003c\/strong\u003e\u003cspan\u003e A dedicated circuit sized specifically for your chosen heater model's kW output.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eArmoured Cabling:\u003c\/strong\u003e\u003cspan\u003e Steel Wire Armoured (SWA) outdoor-rated cabling must be used for the run from your main consumer unit to the sauna.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSafety Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe circuit must feature appropriate RCD protection and correctly rated fuses.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eIsolation:\u003c\/strong\u003e\u003cspan\u003e A weatherproof rotary isolation switch must be installed near the sauna for safe maintenance and emergency shut-off.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e5. Commissioning \u0026amp; Final Handover\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce the unit is placed and the electrical connections are live, the final commissioning phase begins to ensure everything operates flawlessly.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCommissioning includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHeater \u0026amp; Air-Blending Test:\u003c\/strong\u003e\u003cspan\u003e Running the heater and climate-balancing systems to verify temperature and airflow.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLighting Checks:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTesting the integrated LED lighting, including dimming functions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eControl Unit Walkthrough:\u003c\/strong\u003e\u003cspan\u003e Guiding how to use your digital control unit (including Wi-Fi or mobile app integration, if applicable).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSafety \u0026amp; Maintenance Briefing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA quick overview of best practices for keeping your sauna in pristine condition.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce these checks are complete, you are ready to use your luxury outdoor spa with complete confidence!\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSauna Air Saunas come with a 2-year manufacturer’s warranty, ensuring peace of mind and long-lasting quality. This warranty covers defects in materials and workmanship under normal residential use, starting from the date of delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCovered under the warranty are the structural CLT (Cross Laminated Timber) panels, Thermoalder benches and seating, as well as all factory-installed systems and components. This includes the heater, ventilation system, and all electrical systems with dimmable LED lighting.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease note, the warranty does not cover issues arising from improper installation, normal wear and tear (such as minor wood warping or discolouration), neglect, misuse, poor maintenance, or damage caused by environmental factors like storms or excessive snow. It also excludes unauthorised modifications or the addition of third-party products after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eShould a fault occur, all warranty claims must be submitted directly to Balance Recovery within 30 days of the issue being discovered. Claims must include a detailed description and clear photographs of the defect. Any repair work must be carried out either by Sauna Air or an authorised service partner unless agreed otherwise in writing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor the first 12 months following delivery, all repair, replacement, shipping, and labour costs are fully covered. From months 13 to 24, replacement parts are provided free of charge; however, shipping and labour costs may apply.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty is non-transferable and applies only to the original purchaser at the original installation address. Sauna Air liability under this warranty is limited to the original purchase price of the sauna and does not extend to any indirect or consequential damages.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/2026_Emotion_Wood_Catalogue.pdf?v=1774602297\"\u003e\u003cspan\u003e2026 Emotion Wood Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Emotion_Wood_Portfolio_Presentation_2026.pdf?v=1774602295\"\u003e\u003cspan\u003eEmotion Wood Portfolio Presentation 2026\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Sauna Air","offers":[{"title":"Default Title","offer_id":56278141960524,"sku":null,"price":44999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/SaunaAir_Nordic_Spa-grande_3.jpg?v=1766265481"},{"product_id":"saunum-classic-mini-mini-outdoor-sauna-2-3-person","title":"Saunum Classic Mini-Mini Outdoor Sauna 2-3 Person","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"328\" data-start=\"250\"\u003e\u003cstrong\u003eDiscover Pure Relaxation with the Saunum Classic Mini-Mini Outdoor Sauna\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-end=\"504\" data-start=\"330\"\u003eImagine stepping into your garden and having your own cosy retreat waiting for you—a warm, calming space where the stress of the day melts away the moment you close the door.\u003c\/p\u003e\n\u003cp data-end=\"863\" data-start=\"506\"\u003eThat’s exactly what the Saunum Classic Mini-Mini Outdoor Sauna offers. Designed for 2–3 people, it’s the perfect size for couples, grandparents, or anyone who wants a quiet, personal wellness spot right at home. Compact enough for smaller gardens, yet stylish enough to be a feature, it’s a sauna that mixes modern design with everyday practicality.\u003c\/p\u003e\n\u003cp data-end=\"1083\" data-start=\"865\"\u003eThe front of the sauna features a large, full-height window that lets you enjoy the view while you relax. You can choose from clear glass or optional Grey or Bronze tints if you prefer a touch more privacy.\u003c\/p\u003e\n\u003cp data-end=\"1435\" data-start=\"1085\"\u003eOn the outside, you’ll find a finely sawn, durable spruce exterior—Anthracite as standard, or upgrade to Black or Light Grey to perfectly match your outdoor space. Inside, you’ll enjoy warm, smooth Alder wood, with the option to upgrade to Thermo-Aspen for superior durability and a premium finish that stands up to heat and time.\u003c\/p\u003e\n\u003cp data-end=\"1498\" data-start=\"1437\"\u003eBut the real magic of this sauna is hidden inside the heater…\u003c\/p\u003e\n\u003ch2 data-end=\"1566\" data-start=\"1505\"\u003eWhy Saunum’s Air-Blending Technology Feels So Different\u003c\/h2\u003e\n\u003cp data-end=\"1742\" data-start=\"1568\"\u003eTraditional saunas can feel uneven—your feet are cold, your head is too hot, and the air can get stuffy.\u003cbr data-end=\"1675\" data-start=\"1672\"\u003eSaunum’s patented 5-in-1 air-blending system fixes all of that.\u003c\/p\u003e\n\u003cp data-end=\"1783\" data-start=\"1744\"\u003e\u003cstrong\u003eHere’s how it works (explained simply):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"1842\" data-start=\"1787\"\u003eIt pulls down the hot air that gathers at the ceiling\u003c\/li\u003e\n\u003cli data-end=\"1886\" data-start=\"1845\"\u003eMixes it with cooler air from the floor\u003c\/li\u003e\n\u003cli data-end=\"1919\" data-start=\"1889\"\u003eAnd spreads it around evenly\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"2031\" data-start=\"1921\"\u003e\u003cstrong\u003eThe result?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"2031\" data-start=\"1921\"\u003eA perfectly balanced heat from top to bottom—no hot spots, no cold spots, just pure comfort.\u003c\/p\u003e\n\u003cp data-end=\"2232\" data-start=\"2033\"\u003eThis clever system even adds natural salt ions into the air, which can help with breathing and skin wellness. It also increases steam production, helping you sweat more effectively and relax more deeply.\u003c\/p\u003e\n\u003ch2 data-end=\"2281\" data-start=\"2239\"\u003eCompact, Comfortable \u0026amp; Built to Last\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli data-end=\"2623\" data-start=\"2283\"\u003ePerfect for 2–3 people\u003c\/li\u003e\n\u003cli data-end=\"2623\" data-start=\"2283\"\u003eBeautiful full glass front\u003c\/li\u003e\n\u003cli data-end=\"2623\" data-start=\"2283\"\u003eAlder interior with optional Thermo-Aspen upgrade\u003c\/li\u003e\n\u003cli data-end=\"2623\" data-start=\"2283\"\u003eFinely sawn spruce exterior in multiple colour options\u003c\/li\u003e\n\u003cli data-end=\"2623\" data-start=\"2283\"\u003eOptional tinted glass for added privacy\u003c\/li\u003e\n\u003cli data-end=\"2623\" data-start=\"2283\"\u003eSmart LED lighting inside and out\u003c\/li\u003e\n\u003cli data-end=\"2623\" data-start=\"2283\"\u003eDurable, weather-resistant design made for year-round use\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-end=\"2674\" data-start=\"2630\"\u003eChoose the Heater That Fits Your Style\u003c\/h2\u003e\n\u003cp data-end=\"2749\" data-start=\"2676\"\u003e\u003cstrong\u003eYou can pair the Classic Mini-Mini with one of Saunum’s advanced heaters:\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3 data-end=\"2796\" data-start=\"2751\"\u003eSaunum Experience Heater – from £2399\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-end=\"2823\" data-start=\"2799\"\u003e3.6 kW to 9 kW options\u003c\/li\u003e\n\u003cli data-end=\"2852\" data-start=\"2826\"\u003eOpen\/closed stone basket\u003c\/li\u003e\n\u003cli data-end=\"2889\" data-start=\"2855\"\u003eAvailable in Black or Anthracite\u003c\/li\u003e\n\u003cli data-end=\"2926\" data-start=\"2892\"\u003eIdeal for small to medium cabins\u003c\/li\u003e\n\u003cli data-end=\"2977\" data-start=\"2929\"\u003eSmart touchscreen control with Wi-Fi available\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-end=\"3025\" data-start=\"2979\"\u003eSaunum Spa Session Heater – from £3499\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-end=\"3042\" data-start=\"3028\"\u003e6 kW or 9 kW\u003c\/li\u003e\n\u003cli data-end=\"3070\" data-start=\"3045\"\u003eExtra durable materials\u003c\/li\u003e\n\u003cli data-end=\"3112\" data-start=\"3073\"\u003eWall-mounted with a compact footprint\u003c\/li\u003e\n\u003cli data-end=\"3146\" data-start=\"3115\"\u003ePremium steam guidance design\u003c\/li\u003e\n\u003cli data-end=\"3196\" data-start=\"3149\"\u003eSmart touchscreen control with Wi-Fi included\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"3360\" data-start=\"3198\"\u003e\u003cstrong\u003eBoth heaters come with:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"3360\" data-start=\"3198\"\u003ePatented air-blending\u003c\/li\u003e\n\u003cli data-end=\"3360\" data-start=\"3198\"\u003eHimalayan salt balls\u003c\/li\u003e\n\u003cli data-end=\"3360\" data-start=\"3198\"\u003eSaunum Leil smart control\u003c\/li\u003e\n\u003cli data-end=\"3360\" data-start=\"3198\"\u003eEven heat \u0026amp; deeper steam\u003c\/li\u003e\n\u003cli data-end=\"3360\" data-start=\"3198\"\u003eStrong energy efficiency\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-end=\"3406\" data-start=\"3367\"\u003eFast Delivery \u0026amp; Stress-Free Setup\u003c\/h2\u003e\n\u003cp data-end=\"3600\" data-start=\"3408\"\u003eYour sauna arrives fully assembled, securely packaged, and ready for placement.\u003cbr data-end=\"3494\" data-start=\"3491\"\u003eA crane or forklift is usually needed for unloading, and we’ll help review access and coordinate delivery.\u003c\/p\u003e\n\u003cp data-end=\"3885\" data-start=\"3602\"\u003eWhether you want professional help positioning your sauna or you’re happy to organise it yourself, we’re here to support you every step of the way. Our team is always on hand to answer questions so you can start enjoying your new wellness retreat as quickly and smoothly as possible.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eModel:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eClassic Mini-Mini\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExternal Dimensions: \u003c\/strong\u003eD 1350 x W 2050 x H 2487 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 2 - 3 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExterior Cladding:\u003c\/strong\u003e Finely Sawn Spruce (Anthracite standard; Black \/ Light Grey optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass:\u003c\/strong\u003e Double-Glazed, Tempered (Clear)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInterior Materials: \u003c\/strong\u003eAlder (Thermo-Aspen optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLighting:\u003c\/strong\u003e Interior LED (Dimmable optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eBench Type:\u003c\/strong\u003e I-Shaped (Upper and Lower)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDoor:\u003c\/strong\u003e Self-Closing, with Security Lock\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eVentilation:\u003c\/strong\u003e Saunum air-blending; Separate Extraction Ventilator\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eAudio System: \u003c\/strong\u003eBluetooth Speakers (Optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater Compatibility: \u003c\/strong\u003eSaunum Experience or Saunum Spa Session\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Supply: \u003c\/strong\u003e230–240 V\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 2 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cstrong\u003eThe Saunum Sauna Experience\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSaunum is a world leader in sauna innovation, renowned for its patented air-blending technology that creates a perfectly balanced thermal environment. Because Saunum units are precision-engineered and arrive as significant, pre-assembled structures, we follow a rigorous professional process to ensure your investment is handled with the highest level of care.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order \u0026amp; Site Assessment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe invite you to schedule a \u003c\/span\u003e\u003cspan\u003epersonalised consultation\u003c\/span\u003e\u003cspan\u003e with our specialist team to discuss your project in detail. We recognise that a wellness installation of this calibre is a significant investment, and we are dedicated to providing the expert guidance and transparency you need to move forward with complete confidence.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this stage, we review your selected model—from the \u003c\/span\u003e\u003cspan\u003eLeil\u003c\/span\u003e\u003cspan\u003e to the \u003c\/span\u003e\u003cspan\u003ePrimary\u003c\/span\u003e\u003cspan\u003e series—and perform an initial assessment of your property to ensure a seamless logistical path.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Bespoke Production\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your specifications are finalised, your sauna enters the production phase.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCraftsmanship:\u003c\/strong\u003e\u003cspan\u003e Every Saunum sauna is built to order, ensuring that the timber work and internal air-blending systems are integrated to factory standards.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLead Times:\u003c\/strong\u003e\u003cspan\u003e Due to the bespoke nature and high level of customisation, the production lead time is \u003c\/span\u003e\u003cspan\u003e8–10 weeks\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eTotal Timeline:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIncluding international transit and logistics coordination, you should expect a \u003c\/span\u003e\u003cspan\u003e10–12 week window\u003c\/span\u003e\u003cspan\u003e from order to arrival.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery \u0026amp; Professional Logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile we offer \u003c\/span\u003e\u003cspan\u003ecomplimentary delivery to Mainland UK\u003c\/span\u003e\u003cspan\u003e, it is important to understand the distinction regarding \"Last Mile\" logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePre-Assembled Nature:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eBecause Saunum saunas are delivered fully built, they require specialist handling.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLogistics Audit:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWe consult with our specialist delivery partners prior to production to verify access.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLast Mile Requirements:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe final stage of delivery (from the kerbside to your specific location) often requires specialised equipment such as a HIAB or crane. As access requirements vary significantly from property to property, this \"last mile\" service is quoted and invoiced separately based on your specific site needs.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eA successful installation relies on two critical pillars of preparation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e\u003cspan\u003e You must provide a solid, level foundation. This base must be engineered to support the combined weight of the structure and its maximum occupancy.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cul\u003e\n\u003cli aria-level=\"2\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eExample:\u003c\/strong\u003e\u003cspan\u003e If your sauna weighs \u003c\/span\u003e\u003cspan\u003e1,600kg\u003c\/span\u003e\u003cspan\u003e and accommodates 4 people, your base should be rated to support \u003c\/span\u003e\u003cspan\u003e2,000kg – 2,200kg\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eElectrical Infrastructure:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eElectrical installation is the customer’s responsibility. \u003c\/span\u003e\u003cspan\u003eWe strongly recommend consulting a qualified electrician before placing your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cul\u003e\n\u003cli aria-level=\"2\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eResources:\u003c\/strong\u003e\u003cspan\u003e We will provide the specific Saunum wiring and heater manuals in advance so your electrician can ensure your property’s power supply is prepared for the specific load.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn your scheduled delivery day, your sauna arrives in its final, pre-assembled form.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSpecialist Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOur team will utilise the equipment identified during your site assessment (e.g., crane or heavy-duty forklift) to navigate your property's specific access requirements.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOnce the unit is positioned and unpacked, please inspect all components, including the glass facade and internal air-blending heater. To maintain your warranty eligibility, any discrepancies must be reported to our support team within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation: The Plug-and-Play Advantage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOne of the primary benefits of a Saunum sauna is the \"Plug-and-Play\" design. Because the unit is pre-assembled, \u003c\/span\u003e\u003cspan\u003eno on-site sauna build construction\u003c\/span\u003e\u003cspan\u003e is required.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFinal Connection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eInstallation consists primarily of your certified electrician connecting the unit to your pre-prepared power supply.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Warranty Validation \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo validate your manufacturer’s warranty and protect the integrity of the Nordic timber:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWood Treatment:\u003c\/strong\u003e\u003cspan\u003e You must immediately treat the interior and exterior timber with a high-quality, suitable breathable\u003c\/span\u003e\u003cspan\u003e wood oil\u003c\/span\u003e\u003cspan\u003e. This is a mandatory step to protect against moisture and ensure long-term durability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMechanical Check:\u003c\/strong\u003e\u003cspan\u003e Verify that doors, windows, and ventilation slats operate precisely.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSystem Commissioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the electrical connection is certified, run a full test cycle of the Saunum air-blending heater and any integrated LED systems to experience the unique Saunum climate.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Aftercare\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Saunum is designed to provide a lifetime of superior wellness.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMaintenance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePeriodically inspect the wood finish and electrical components. Proper maintenance ensures the patented air-blending system continues to perform at its peak for decades.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAs your dedicated reseller, we provide long-term assistance. Contact our team at any time for maintenance advice, replacement parts, or technical support.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Classic Mini-Mini is compatible with two advanced Saunum heater systems:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSaunum Experience Heater: \u003c\/strong\u003e\u003cspan\u003eIdeal for compact cabins, offering adjustable height, powerful air blending, and efficient energy use.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSaunum Spa Session Heater: \u003c\/strong\u003e\u003cspan\u003eA wall-mounted solution with concealed air ducting, enhanced steam control, and extended heat retention.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003eBoth options integrate seamlessly with Saunum Leil smart controls, available in touchscreen, mobile, and Wi-Fi variants, allowing you to pre-heat, adjust climate settings, and monitor performance with precision.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eDelivery and Unloading Guide\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp\u003eAll Saunum products are custom-crafted to order in Estonia, the historic home of the traditional sauna. While we are pleased to offer complimentary delivery directly to your doorstep, please be advised that unloading and final positioning of the sauna are the customer's responsibility.\u003cbr\u003eBecause all Saunum saunas arrive fully assembled, they cannot be offloaded by hand. We highly recommend consulting our \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-classic-mini-outdoor-sauna-3-person-installation-manual.pdf?v=1728289212\"\u003eInstallation Guide\u003c\/a\u003e prior to delivery to ensure your site is adequately prepared.\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cstrong\u003eOffloading Options\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDepending on your property's accessibility, you will need to arrange one of the following specialised offloading methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eForklift:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis is the most cost-effective solution, provided your property has adequate space and suitable terrain to transport the sauna from the delivery truck to its final location.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHIAB (Lorry Loader):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA highly practical and affordable option if the sauna needs to be lifted over roadside boundaries, such as fences or low walls.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eCrane:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis service is necessary for more complex deliveries where the sauna's final destination is situated far from the road and is inaccessible to a forklift.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe can arrange the unloading for you, for an additional fee.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eFoundation and Site Preparation Requirements\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProper site preparation is essential to ensure the longevity and structural integrity of your sauna. Please ensure your chosen location meets the following criteria prior to delivery:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLevel and Stable Base:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe foundation must be completely level and stable to safely support the weight of the sauna.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFull Beam Support:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEvery base beam beneath the sauna requires continuous, solid support underneath it.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMinimum Elevation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTo ensure proper airflow and prevent moisture damage, the sauna must be elevated at least \u003c\/span\u003e\u003cspan\u003e75 mm\u003c\/span\u003e\u003cspan\u003e above the surrounding ground. Please note that this elevation rule applies even if you are placing the sauna on a hardscape surface, such as a terrace or pavement.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eOur Recommendations for a Perfect Base:\u003c\/strong\u003e We highly recommend placing the sauna on concrete blocks or concrete strip foundations set over compressed gravel. If you are installing over natural ground, laying a geotextile weed membrane underneath the sauna will effectively prevent grass and weeds from growing into the structure.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eNeed Assistance?\u003c\/strong\u003e\u003cspan\u003e If you are uncertain about site preparation or which offloading solution is most appropriate for your property, please contact us. Our team is happy to provide personalised advice and help you determine the best approach for a seamless delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-classic-mini-outdoor-sauna-3-person-installation-manual.pdf?v=1728289212\"\u003e\u003cspan\u003eSaunum Classic Mini-Mini Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-classic-mini-outdoor-sauna-3-person-technical-drawing.pdf?v=1728364770\"\u003e\u003cspan\u003eSaunum Classic Mini-Mini Technical Drawing\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-experience-heater-installation-manual.pdf?v=1727782069\"\u003e\u003cspan\u003eSaunum Experience Heater Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-spa-session-heater-installation-manual.pdf?v=1727782070\"\u003e\u003cspan\u003eSaunum Spa Session Heater Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-outdoor-saunas-electrical-connections.pdf?v=1727782067\"\u003e\u003cspan\u003eSaunum Outdoor Saunas Electrical Connections\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-ready-made-saunas-catalogue.pdf?v=1727713979\"\u003e\u003cspan\u003eSaunum Ready Made Saunas Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-company-presentation.pdf?v=1727713985\"\u003e\u003cspan\u003eSaunum Company Presentation\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Saunum","offers":[{"title":"Default Title","offer_id":56456667758924,"sku":null,"price":12999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/saunum-classic-mini-mini-outdoor-sauna-2-3-person-beach-setting_708x708_1.png?v=1767944206"},{"product_id":"saunum-classic-mini-outdoor-sauna-3-person","title":"Saunum Classic Mini Outdoor Sauna 3 Person","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"260\" data-start=\"191\"\u003e\u003cstrong\u003eSaunum Classic Mini – Big Relaxation in a Small, Stylish Sauna\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-end=\"605\" data-start=\"262\"\u003eThe Saunum Classic Mini is a compact outdoor sauna that brings comfort and relaxation into even the smallest garden spaces. Though small in size, it offers everything you’d expect from a premium sauna. Its wide windows let in plenty of natural light and give you beautiful views of the outdoors, making the space feel open, calm, and peaceful.\u003c\/p\u003e\n\u003cp data-end=\"939\" data-start=\"607\"\u003eBuilt with Nordic design and high-quality materials, the Classic Mini is strong, long-lasting, and smartly designed. It comfortably fits up to three people, making it perfect for quiet evenings alone or relaxing moments shared with family. Designed for year-round use, it delivers a warm, enjoyable sauna experience in every season.\u003c\/p\u003e\n\u003ch2 data-end=\"987\" data-start=\"946\"\u003eMake It Yours – Fully Customisable\u003c\/h2\u003e\n\u003ch3 data-end=\"1050\" data-start=\"989\"\u003eExterior Colours – Black, Anthracite, or Light Grey\u003c\/h3\u003e\n\u003cp data-end=\"1191\" data-start=\"1051\"\u003eChoose the look that best suits your garden. All colours blend well with modern outdoor spaces and keep the sauna looking clean and stylish.\u003c\/p\u003e\n\u003ch3 data-end=\"1241\" data-start=\"1193\"\u003eGlass Options – Clear, Bronze, or Grey\u003c\/h3\u003e\n\u003cp data-end=\"1285\" data-start=\"1242\"\u003e\u003cstrong\u003ePick how much light and privacy you want:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"1328\" data-start=\"1288\"\u003e\n\u003cstrong data-end=\"1303\" data-start=\"1288\"\u003eClear glass\u003c\/strong\u003e for bright, open views\u003c\/li\u003e\n\u003cli data-end=\"1371\" data-start=\"1331\"\u003e\n\u003cstrong data-end=\"1347\" data-start=\"1331\"\u003eBronze glass\u003c\/strong\u003e for a warm, cosy tint\u003c\/li\u003e\n\u003cli data-end=\"1418\" data-start=\"1374\"\u003e\n\u003cstrong data-end=\"1388\" data-start=\"1374\"\u003eGrey glass\u003c\/strong\u003e for a modern, private touch\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-end=\"1471\" data-start=\"1420\"\u003eInterior Cladding – Alder or Thermo-Aspen\u003c\/h3\u003e\n\u003cp data-end=\"1648\" data-start=\"1472\"\u003eAlder comes as standard, offering a warm and cosy feel.\u003cbr data-end=\"1530\" data-start=\"1527\"\u003eUpgrade to \u003cstrong data-end=\"1557\" data-start=\"1541\"\u003eThermo-Aspen\u003c\/strong\u003e for extra durability, better heat resistance, and a beautifully refined finish that lasts.\u003c\/p\u003e\n\u003ch3 data-end=\"1691\" data-start=\"1650\"\u003eBenches – Alder or Thermo-Aspen\u003c\/h3\u003e\n\u003cp data-end=\"1814\" data-start=\"1692\"\u003eThe Mini includes a comfortable I-shaped bench made from Alder.\u003cbr data-end=\"1758\" data-start=\"1755\"\u003eChoose Thermo-Aspen for a premium, long-lasting upgrade.\u003c\/p\u003e\n\u003ch2 data-end=\"1853\" data-start=\"1821\"\u003eLight, Sound \u0026amp; Atmosphere\u003c\/h2\u003e\n\u003cp data-end=\"2082\" data-start=\"1855\"\u003eThe Classic Mini includes indoor and outdoor LED lighting to set the perfect mood. Optional dimmable lights create a soft evening glow. You can also add Bluetooth speakers for music or relaxing sounds during your sauna session.\u003c\/p\u003e\n\u003ch2 data-end=\"2129\" data-start=\"2089\"\u003eSmart Design for Everyday Comfort\u003c\/h2\u003e\n\u003cp data-end=\"2382\" data-start=\"2131\"\u003eEverything is built for ease and reliability—from its insulated walls that keep heat in efficiently, to its sturdy self-closing door with an oak and stainless-steel handle. The Mini is designed to be simple to use, easy to maintain, and built to last.\u003c\/p\u003e\n\u003ch2 data-end=\"2421\" data-start=\"2389\"\u003eA Sauna Made Just for You\u003c\/h2\u003e\n\u003cp data-end=\"2664\" data-start=\"2423\"\u003eWith custom options for colour, glass, and wood, the Saunum Classic Mini can be tailored to match your personal taste and garden perfectly. It’s a compact sauna that feels truly one of a kind—small, stylish, and surprisingly spacious inside.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eModel:\u003c\/strong\u003e\u003cspan\u003e Classic Mini\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eExternal Dimensions: \u003c\/strong\u003eD 186 x W 210 x H 248 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInternal Dimensions: \u003c\/strong\u003eD 158 x W 173 x H 198 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 3 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e Approx. 1000 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eExterior Cladding: \u003c\/strong\u003eFinely Sawn Spruce (Anthracite Standard; Black \/ Light Grey Optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass:\u003c\/strong\u003e Double-Glazed, Tempered (Clear)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e Mineral Wool\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInterior Materials:\u003c\/strong\u003e Alder (Thermo-Aspen Optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLighting:\u003c\/strong\u003e Interior LED (Dimmable Optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eBench Type:\u003c\/strong\u003e I-Shaped (Optional L-Shaped Configuration)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDoor: \u003c\/strong\u003eSelf-Closing, with Security Lock\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFloor Type: \u003c\/strong\u003ePVC Floor Grid (Standard); Wooden Floor Mat (Optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eVentilation:\u003c\/strong\u003e Saunum Air-blending + Forced Extraction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eAudio System:\u003c\/strong\u003e Bluetooth Speakers (Optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater Compatibility:\u003c\/strong\u003e Saunum Experience or Saunum Spa Session\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Supply:\u003c\/strong\u003e 230–240 V; Supply\/Amps Depend on Keater kW and Local Regs (Install per Manual by a Qualified Electrician)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 2 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eThe Saunum Sauna Experience\u003c\/strong\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eHow It Works\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSaunum is a world leader in sauna innovation, renowned for its patented air-blending technology that creates a perfectly balanced thermal environment. Because Saunum units are precision-engineered and arrive as significant, pre-assembled structures, we follow a rigorous professional process to ensure your investment is handled with the highest level of care.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order \u0026amp; Site Assessment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe invite you to schedule a \u003c\/span\u003e\u003cspan\u003epersonalised consultation\u003c\/span\u003e\u003cspan\u003e with our specialist team to discuss your project in detail. We recognise that a wellness installation of this calibre is a significant investment, and we are dedicated to providing the expert guidance and transparency you need to move forward with complete confidence.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this stage, we review your selected model—from the \u003c\/span\u003e\u003cspan\u003eLeil\u003c\/span\u003e\u003cspan\u003e to the \u003c\/span\u003e\u003cspan\u003ePrimary\u003c\/span\u003e\u003cspan\u003e series—and perform an initial assessment of your property to ensure a seamless logistical path.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Bespoke Production\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your specifications are finalised, your sauna enters the production phase.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCraftsmanship:\u003c\/strong\u003e\u003cspan\u003e Every Saunum sauna is built to order, ensuring that the timber work and internal air-blending systems are integrated to factory standards.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLead Times:\u003c\/strong\u003e\u003cspan\u003e Due to the bespoke nature and high level of customisation, the production lead time is \u003c\/span\u003e\u003cspan\u003e8–10 weeks\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eTotal Timeline:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIncluding international transit and logistics coordination, you should expect a \u003c\/span\u003e\u003cspan\u003e10–12 week window\u003c\/span\u003e\u003cspan\u003e from order to arrival.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery \u0026amp; Professional Logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile we offer \u003c\/span\u003e\u003cspan\u003ecomplimentary delivery to Mainland UK\u003c\/span\u003e\u003cspan\u003e, it is important to understand the distinction regarding \"Last Mile\" logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePre-Assembled Nature:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eBecause Saunum saunas are delivered fully built, they require specialist handling.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLogistics Audit:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWe consult with our specialist delivery partners prior to production to verify access.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLast Mile Requirements:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe final stage of delivery (from the kerbside to your specific location) often requires specialised equipment such as a HIAB or crane. As access requirements vary significantly from property to property, this \"last mile\" service is quoted and invoiced separately based on your specific site needs.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eA successful installation relies on two critical pillars of preparation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e\u003cspan\u003e You must provide a solid, level foundation. This base must be engineered to support the combined weight of the structure and its maximum occupancy.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"2\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eExample:\u003c\/strong\u003e\u003cspan\u003e If your sauna weighs \u003c\/span\u003e\u003cspan\u003e1,600kg\u003c\/span\u003e\u003cspan\u003e and accommodates 4 people, your base should be rated to support \u003c\/span\u003e\u003cspan\u003e2,000kg – 2,200kg\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eElectrical Infrastructure:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eElectrical installation is the customer’s responsibility. \u003c\/span\u003e\u003cspan\u003eWe strongly recommend consulting a qualified electrician before placing your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"2\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eResources:\u003c\/strong\u003e\u003cspan\u003e We will provide the specific Saunum wiring and heater manuals in advance so your electrician can ensure your property’s power supply is prepared for the specific load.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn your scheduled delivery day, your sauna arrives in its final, pre-assembled form.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSpecialist Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOur team will utilise the equipment identified during your site assessment (e.g., crane or heavy-duty forklift) to navigate your property's specific access requirements.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eOnce the unit is positioned and unpacked, please inspect all components, including the glass facade and internal air-blending heater. To maintain your warranty eligibility, any discrepancies must be reported to our support team within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation: The Plug-and-Play Advantage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOne of the primary benefits of a Saunum sauna is the \"Plug-and-Play\" design. Because the unit is pre-assembled, \u003c\/span\u003e\u003cspan\u003eno on-site sauna build construction\u003c\/span\u003e\u003cspan\u003e is required.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFinal Connection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eInstallation consists primarily of your certified electrician connecting the unit to your pre-prepared power supply.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Warranty Validation \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo validate your manufacturer’s warranty and protect the integrity of the Nordic timber:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWood Treatment:\u003c\/strong\u003e\u003cspan\u003e You must immediately treat the interior and exterior timber with a high-quality, suitable breathable\u003c\/span\u003e\u003cspan\u003e wood oil\u003c\/span\u003e\u003cspan\u003e. This is a mandatory step to protect against moisture and ensure long-term durability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMechanical Check:\u003c\/strong\u003e\u003cspan\u003e Verify that doors, windows, and ventilation slats operate precisely.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSystem Commissioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the electrical connection is certified, run a full test cycle of the Saunum air-blending heater and any integrated LED systems to experience the unique Saunum climate.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Aftercare\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Saunum is designed to provide a lifetime of superior wellness.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMaintenance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePeriodically inspect the wood finish and electrical components. Proper maintenance ensures the patented air-blending system continues to perform at its peak for decades.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAs your dedicated reseller, we provide long-term assistance. Contact our team at any time for maintenance advice, replacement parts, or technical support.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Classic Mini Outdoor Sauna is compatible with two Saunum heater systems, allowing you to tailor performance to your preferences:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSaunum Experience Heater:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eIdeal for compact cabins, offering adjustable height, powerful air blending, and efficient energy use.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSaunum Spa Session Heater: \u003c\/strong\u003e\u003cspan\u003eA wall-mounted solution with concealed air ducting, enhanced steam control, and extended heat retention.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBoth heaters integrate with \u003c\/span\u003e\u003cspan\u003eSaunum Leil smart controls\u003c\/span\u003e\u003cspan\u003e, available with mobile and Wi-Fi functionality, giving you full control over temperature, timing, and session preparation.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eDelivery and Unloading Guide\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp\u003eAll Saunum products are custom-crafted to order in Estonia, the historic home of the traditional sauna. While we are pleased to offer complimentary delivery directly to your doorstep, please be advised that unloading and final positioning of the sauna are the customer's responsibility.\u003cbr\u003eBecause all Saunum saunas arrive fully assembled, they cannot be offloaded by hand. We highly recommend consulting our \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-classic-mini-outdoor-sauna-3-person-installation-manual.pdf?v=1728289212\"\u003eInstallation Guide\u003c\/a\u003e prior to delivery to ensure your site is adequately prepared.\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cstrong\u003eOffloading Options\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDepending on your property's accessibility, you will need to arrange one of the following specialised offloading methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eForklift:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis is the most cost-effective solution, provided your property has adequate space and suitable terrain to transport the sauna from the delivery truck to its final location.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHIAB (Lorry Loader):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA highly practical and affordable option if the sauna needs to be lifted over roadside boundaries, such as fences or low walls.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eCrane:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis service is necessary for more complex deliveries where the sauna's final destination is situated far from the road and is inaccessible to a forklift.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe can arrange the unloading for you, for an additional fee.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eFoundation and Site Preparation Requirements\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProper site preparation is essential to ensure the longevity and structural integrity of your sauna. Please ensure your chosen location meets the following criteria prior to delivery:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLevel and Stable Base:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe foundation must be completely level and stable to safely support the weight of the sauna.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFull Beam Support:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEvery base beam beneath the sauna requires continuous, solid support underneath it.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMinimum Elevation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTo ensure proper airflow and prevent moisture damage, the sauna must be elevated at least \u003c\/span\u003e\u003cspan\u003e75 mm\u003c\/span\u003e\u003cspan\u003e above the surrounding ground. Please note that this elevation rule applies even if you are placing the sauna on a hardscape surface, such as a terrace or pavement.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eOur Recommendations for a Perfect Base:\u003c\/strong\u003e We highly recommend placing the sauna on concrete blocks or concrete strip foundations set over compressed gravel. If you are installing over natural ground, laying a geotextile weed membrane underneath the sauna will effectively prevent grass and weeds from growing into the structure.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eNeed Assistance?\u003c\/strong\u003e\u003cspan\u003e If you are uncertain about site preparation or which offloading solution is most appropriate for your property, please contact us. Our team is happy to provide personalised advice and help you determine the best approach for a seamless delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-classic-mini-outdoor-sauna-3-person-installation-manual.pdf?v=1728289212\"\u003e\u003cspan\u003eSaunum Classic Mini Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-classic-mini-outdoor-sauna-3-person-technical-drawing.pdf?v=1728289158\"\u003e\u003cspan\u003eSaunum Classic Mini Technical Drawing\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-experience-heater-installation-manual.pdf?v=1727782069\"\u003e\u003cspan\u003eSaunum Experience Heater Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-spa-session-heater-installation-manual.pdf?v=1727782070\"\u003e\u003cspan\u003eSaunum Spa Session Heater Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-outdoor-saunas-electrical-connections.pdf?v=1727782067\"\u003e\u003cspan\u003eSaunum Outdoor Saunas Electrical Connections\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-ready-made-saunas-catalogue.pdf?v=1727713979\"\u003e\u003cspan\u003eSaunum Ready Made Saunas Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-company-presentation.pdf?v=1727713985\"\u003e\u003cspan\u003eSaunum Company Presentation\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Saunum","offers":[{"title":"Default Title","offer_id":56457766633804,"sku":null,"price":15999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/imgi_1_saunum-classsic-mini-outdoor-sauna-3-person-outdoor-setting_747x747_c94cdfbc-cf61-4188-a916-ad75080b1022.jpg?v=1767960349"},{"product_id":"saunum-classic-outdoor-sauna-4-person","title":"Saunum Classic Outdoor Sauna 4 Person","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-start=\"222\" data-end=\"296\"\u003eSaunum Classic – A Simple, Modern Sauna You Can Enjoy Straight Away\u003c\/h2\u003e\n\u003cp data-start=\"298\" data-end=\"662\"\u003eThe Saunum Classic is a stylish plug-and-play outdoor sauna that brings relaxation to your garden with no hassle. Its clean, modern design and high-quality craftsmanship make it a smart addition to any backyard, patio, or poolside. Built with strong materials and Nordic design know-how, it offers a reliable and comfortable sauna experience every time you use it.\u003c\/p\u003e\n\u003cp data-start=\"664\" data-end=\"992\"\u003ePair it with the Saunum heater, and you get a gentle, easy-to-breathe steam experience that feels smoother than a traditional sauna. With its special climate system, you can enjoy five different sauna styles—from classic steam to mild, aromatic, salt-ion, or deeply soothing sessions—turning your sauna into a relaxing home spa.\u003c\/p\u003e\n\u003ch2 data-start=\"999\" data-end=\"1049\"\u003eBuilt the Way You Want – Fully Customisable\u003c\/h2\u003e\n\u003ch3 data-start=\"1051\" data-end=\"1112\"\u003eExterior Colours – Black, Anthracite, or Light Grey\u003c\/h3\u003e\n\u003cp data-start=\"1113\" data-end=\"1212\"\u003eChoose a finish that fits your garden. All three colours keep the sauna looking modern and elegant.\u003c\/p\u003e\n\u003ch3 data-start=\"1214\" data-end=\"1262\"\u003eGlass Options – Clear, Bronze, or Grey\u003c\/h3\u003e\n\u003cp data-start=\"1263\" data-end=\"1310\"\u003ePick the level of light and privacy you like:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-start=\"1313\" data-end=\"1348\"\u003e\n\u003cstrong data-start=\"1313\" data-end=\"1322\"\u003eClear\u003c\/strong\u003e for a bright, open feel\u003c\/li\u003e\n\u003cli data-start=\"1351\" data-end=\"1386\"\u003e\n\u003cstrong data-start=\"1351\" data-end=\"1361\"\u003eBronze\u003c\/strong\u003e for a warm, cosy shade\u003c\/li\u003e\n\u003cli data-start=\"1389\" data-end=\"1426\"\u003e\n\u003cstrong data-start=\"1389\" data-end=\"1397\"\u003eGrey\u003c\/strong\u003e for a modern, private look\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"1428\" data-end=\"1479\"\u003eInterior Cladding – Alder or Thermo-Aspen\u003c\/h3\u003e\n\u003cp data-start=\"1480\" data-end=\"1678\"\u003eAlder wood comes as standard and gives the sauna a warm, welcoming feel.\u003cbr data-start=\"1552\" data-end=\"1555\"\u003eUpgrade to \u003cstrong data-start=\"1566\" data-end=\"1582\"\u003eThermo-Aspen\u003c\/strong\u003e for a tougher, longer-lasting wood that handles heat beautifully and keeps its shape over time.\u003c\/p\u003e\n\u003ch3 data-start=\"1680\" data-end=\"1721\"\u003eBenches – Alder or Thermo-Aspen\u003c\/h3\u003e\n\u003cp data-start=\"1722\" data-end=\"1856\"\u003eThe Classic includes a smooth I-shaped bench made from Alder.\u003cbr data-start=\"1783\" data-end=\"1786\"\u003eYou can choose Thermo-Aspen for extra durability and a premium finish.\u003c\/p\u003e\n\u003ch2 data-start=\"1863\" data-end=\"1898\"\u003eLighting, Sound \u0026amp; Relaxation\u003c\/h2\u003e\n\u003cp data-start=\"1900\" data-end=\"2133\"\u003eThe Saunum Classic features indoor and outdoor LED lighting to set the perfect mood. Optional dimmable lights let you create a soft evening glow. Add Bluetooth speakers if you’d like to enjoy music or calming sounds while you unwind.\u003c\/p\u003e\n\u003ch2 data-start=\"2140\" data-end=\"2183\"\u003eDesigned for Comfort and Reliability\u003c\/h2\u003e\n\u003cp data-start=\"2185\" data-end=\"2413\"\u003eFrom its insulated walls that keep heat inside, to the sturdy self-closing door with an oak and stainless-steel handle, every part of the Saunum Classic is built with care. It’s efficient, dependable, and made to last for years.\u003c\/p\u003e\n\u003ch2 data-start=\"2420\" data-end=\"2455\"\u003eA Sauna That Fits Your Style\u003c\/h2\u003e\n\u003cp data-start=\"2457\" data-end=\"2678\"\u003eWith choices in colour, glass, wood type, and layout, the Saunum Classic can be tailored to match your taste and your outdoor space perfectly. It’s a sauna designed to feel truly yours—simple, stylish, and ready to enjoy.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eModel:\u003c\/strong\u003e\u003cspan\u003e Classic Outdoor Sauna\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExternal Dimensions:\u003c\/strong\u003e D 2100 x W 2400 x H 2487 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 3–4 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 1200 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExterior Cladding: \u003c\/strong\u003eFinely Sawn Spruce; Anthracite standard\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass:\u003c\/strong\u003e Double-Glazed Tempered Glass Window (Clear, Grey, Bronze)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e Mineral Wool\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eRoof:\u003c\/strong\u003e Protan SE 1.2 mm (PVC), UV-Resistant\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLighting:\u003c\/strong\u003e Interior LED strips (Dimmable\/Outdoor Lights Optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eBench Type: \u003c\/strong\u003eI-shaped (Alder Standard; Thermo-Aspen Optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDoor:\u003c\/strong\u003e Self-Closing, with Security Lock\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eVentilation:\u003c\/strong\u003e Included\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eAudio System: \u003c\/strong\u003eBluetooth Speakers (Optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater Compatibility: \u003c\/strong\u003eSaunum Experience or Saunum Spa Session\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Supply: \u003c\/strong\u003e120V for Lighting, 240V for the Sauna Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 2 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eThe Saunum Sauna Experience\u003c\/strong\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSaunum is a world leader in sauna innovation, renowned for its patented air-blending technology that creates a perfectly balanced thermal environment. Because Saunum units are precision-engineered and arrive as significant, pre-assembled structures, we follow a rigorous professional process to ensure your investment is handled with the highest level of care.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order \u0026amp; Site Assessment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe invite you to schedule a \u003c\/span\u003e\u003cspan\u003epersonalised consultation\u003c\/span\u003e\u003cspan\u003e with our specialist team to discuss your project in detail. We recognise that a wellness installation of this calibre is a significant investment, and we are dedicated to providing the expert guidance and transparency you need to move forward with complete confidence.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this stage, we review your selected model—from the \u003c\/span\u003e\u003cspan\u003eLeil\u003c\/span\u003e\u003cspan\u003e to the \u003c\/span\u003e\u003cspan\u003ePrimary\u003c\/span\u003e\u003cspan\u003e series—and perform an initial assessment of your property to ensure a seamless logistical path.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Bespoke Production\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your specifications are finalised, your sauna enters the production phase.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCraftsmanship:\u003c\/strong\u003e\u003cspan\u003e Every Saunum sauna is built to order, ensuring that the timber work and internal air-blending systems are integrated to factory standards.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLead Times:\u003c\/strong\u003e\u003cspan\u003e Due to the bespoke nature and high level of customisation, the production lead time is \u003c\/span\u003e\u003cspan\u003e8–10 weeks\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eTotal Timeline:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIncluding international transit and logistics coordination, you should expect a \u003c\/span\u003e\u003cspan\u003e10–12 week window\u003c\/span\u003e\u003cspan\u003e from order to arrival.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery \u0026amp; Professional Logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile we offer \u003c\/span\u003e\u003cspan\u003ecomplimentary delivery to Mainland UK\u003c\/span\u003e\u003cspan\u003e, it is important to understand the distinction regarding \"Last Mile\" logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePre-Assembled Nature:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eBecause Saunum saunas are delivered fully built, they require specialist handling.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLogistics Audit:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWe consult with our specialist delivery partners prior to production to verify access.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLast Mile Requirements:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe final stage of delivery (from the kerbside to your specific location) often requires specialised equipment such as a HIAB or crane. As access requirements vary significantly from property to property, this \"last mile\" service is quoted and invoiced separately based on your specific site needs.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eA successful installation relies on two critical pillars of preparation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e\u003cspan\u003e You must provide a solid, level foundation. This base must be engineered to support the combined weight of the structure and its maximum occupancy.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cul\u003e\n\u003cli aria-level=\"2\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eExample:\u003c\/strong\u003e\u003cspan\u003e If your sauna weighs \u003c\/span\u003e\u003cspan\u003e1,600kg\u003c\/span\u003e\u003cspan\u003e and accommodates 4 people, your base should be rated to support \u003c\/span\u003e\u003cspan\u003e2,000kg – 2,200kg\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eElectrical Infrastructure:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eElectrical installation is the customer’s responsibility. \u003c\/span\u003e\u003cspan\u003eWe strongly recommend consulting a qualified electrician before placing your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cul\u003e\n\u003cli aria-level=\"2\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eResources:\u003c\/strong\u003e\u003cspan\u003e We will provide the specific Saunum wiring and heater manuals in advance so your electrician can ensure your property’s power supply is prepared for the specific load.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn your scheduled delivery day, your sauna arrives in its final, pre-assembled form.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSpecialist Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOur team will utilise the equipment identified during your site assessment (e.g., crane or heavy-duty forklift) to navigate your property's specific access requirements.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOnce the unit is positioned and unpacked, please inspect all components, including the glass facade and internal air-blending heater. To maintain your warranty eligibility, any discrepancies must be reported to our support team within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation: The Plug-and-Play Advantage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOne of the primary benefits of a Saunum sauna is the \"Plug-and-Play\" design. Because the unit is pre-assembled, \u003c\/span\u003e\u003cspan\u003eno on-site sauna build construction\u003c\/span\u003e\u003cspan\u003e is required.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFinal Connection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eInstallation consists primarily of your certified electrician connecting the unit to your pre-prepared power supply.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Warranty Validation \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo validate your manufacturer’s warranty and protect the integrity of the Nordic timber:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWood Treatment:\u003c\/strong\u003e\u003cspan\u003e You must immediately treat the interior and exterior timber with a high-quality, suitable breathable\u003c\/span\u003e\u003cspan\u003e wood oil\u003c\/span\u003e\u003cspan\u003e. This is a mandatory step to protect against moisture and ensure long-term durability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMechanical Check:\u003c\/strong\u003e\u003cspan\u003e Verify that doors, windows, and ventilation slats operate precisely.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSystem Commissioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the electrical connection is certified, run a full test cycle of the Saunum air-blending heater and any integrated LED systems to experience the unique Saunum climate.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Aftercare\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Saunum is designed to provide a lifetime of superior wellness.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMaintenance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePeriodically inspect the wood finish and electrical components. Proper maintenance ensures the patented air-blending system continues to perform at its peak for decades.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAs your dedicated reseller, we provide long-term assistance. Contact our team at any time for maintenance advice, replacement parts, or technical support.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Saunum Classic Outdoor Sauna is compatible with two advanced heater systems:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSaunum Experience Heater\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdjustable height for flexible installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEfficient heat distribution\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIdeal for versatile, everyday sauna use\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSaunum Spa Session Heater\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWall-mounted design with concealed ducting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDual-level stone baskets for longer-lasting heat\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnhanced steam control for refined sauna sessions\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003eBoth heater options integrate with Saunum Leil smart controls, available with mobile and Wi-Fi functionality, allowing precise control over temperature, timing, and session preparation.\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eDelivery and Unloading Guide\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp\u003eAll Saunum products are custom-crafted to order in Estonia, the historic home of the traditional sauna. While we are pleased to offer complimentary delivery directly to your doorstep, please be advised that unloading and final positioning of the sauna are the customer's responsibility.\u003cbr\u003eBecause all Saunum saunas arrive fully assembled, they cannot be offloaded by hand. We highly recommend consulting our \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-classic-outdoor-sauna-4-person-installation-manual.pdf?v=1749727083\"\u003eInstallation Guide\u003c\/a\u003e prior to delivery to ensure your site is adequately prepared.\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cstrong\u003eOffloading Options\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDepending on your property's accessibility, you will need to arrange one of the following specialised offloading methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eForklift:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis is the most cost-effective solution, provided your property has adequate space and suitable terrain to transport the sauna from the delivery truck to its final location.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHIAB (Lorry Loader):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA highly practical and affordable option if the sauna needs to be lifted over roadside boundaries, such as fences or low walls.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eCrane:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis service is necessary for more complex deliveries where the sauna's final destination is situated far from the road and is inaccessible to a forklift.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe can arrange the unloading for you, for an additional fee.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eFoundation and Site Preparation Requirements\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProper site preparation is essential to ensure the longevity and structural integrity of your sauna. Please ensure your chosen location meets the following criteria prior to delivery:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLevel and Stable Base:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe foundation must be completely level and stable to safely support the weight of the sauna.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFull Beam Support:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEvery base beam beneath the sauna requires continuous, solid support underneath it.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMinimum Elevation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTo ensure proper airflow and prevent moisture damage, the sauna must be elevated at least \u003c\/span\u003e\u003cspan\u003e75 mm\u003c\/span\u003e\u003cspan\u003e above the surrounding ground. Please note that this elevation rule applies even if you are placing the sauna on a hardscape surface, such as a terrace or pavement.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eOur Recommendations for a Perfect Base:\u003c\/strong\u003e We highly recommend placing the sauna on concrete blocks or concrete strip foundations set over compressed gravel. If you are installing over natural ground, laying a geotextile weed membrane underneath the sauna will effectively prevent grass and weeds from growing into the structure.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eNeed Assistance?\u003c\/strong\u003e\u003cspan\u003e If you are uncertain about site preparation or which offloading solution is most appropriate for your property, please contact us. Our team is happy to provide personalised advice and help you determine the best approach for a seamless delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-classic-outdoor-sauna-4-person-installation-manual.pdf?v=1749727083\"\u003e\u003cspan\u003eSaunum Classic Outdoor Sauna 4 Person Installation Guide \u0026amp; User Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-classic-outdoor-sauna-4-person-technical-drawing.pdf?v=1728228721\"\u003e\u003cspan\u003eSaunum Classic Technical Drawing\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-experience-heater-installation-manual.pdf?v=1727782069\"\u003e\u003cspan\u003eSaunum Experience Heater Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-spa-session-heater-installation-manual.pdf?v=1727782070\"\u003e\u003cspan\u003eSaunum Spa Session Heater Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-outdoor-saunas-electrical-connections.pdf?v=1727782067\"\u003e\u003cspan\u003eSaunum Outdoor Saunas Electrical Connections\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-ready-made-saunas-catalogue.pdf?v=1727713979\"\u003e\u003cspan\u003eSaunum Ready Made Saunas Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-company-presentation.pdf?v=1727713985\"\u003e\u003cspan\u003eSaunum Company Presentation\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Saunum","offers":[{"title":"Default Title","offer_id":56457853862220,"sku":null,"price":19999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/imgi_1_saunum-classic-outdoor-sauna-4-person-lake-side_747x747_e46fa3b8-c209-4a31-b3e1-7f25edc5a82a.jpg?v=1767961520"},{"product_id":"saunum-aircube-one-outdoor-sauna-5-seater","title":"Saunum AirCube One Outdoor Sauna 5 Seater","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"257\" data-start=\"191\"\u003e\u003cstrong\u003eSaunum AirCube One – A Stylish, Modern Sauna for Any Garden\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-end=\"710\" data-start=\"259\"\u003eThe Saunum AirCube One is a beautifully designed outdoor sauna that brings comfort, warmth, and relaxation straight to your garden. With its clean, modern shape and high-quality build, it fits perfectly beside a patio, pool, or quiet corner of your outdoor space. Strong materials and expert craftsmanship make it both long-lasting and luxurious, giving you a peaceful place to unwind after a busy day—or a great spot to enjoy with family and friends.\u003c\/p\u003e\n\u003cp data-end=\"800\" data-start=\"712\"\u003eThis sauna is practical, elegant, and designed to be the standout feature of any garden.\u003c\/p\u003e\n\u003ch2 data-end=\"846\" data-start=\"807\"\u003e\u003cstrong\u003eCustomise It To Match Your Style\u003c\/strong\u003e\u003c\/h2\u003e\n\u003ch3 data-end=\"909\" data-start=\"848\"\u003eExterior Colours – Black, Anthracite, or Light Grey\u003c\/h3\u003e\n\u003cp data-end=\"1023\" data-start=\"910\"\u003eChoose a colour that suits your home and garden. All three options keep the AirCube One looking sleek and modern.\u003c\/p\u003e\n\u003ch3 data-end=\"1073\" data-start=\"1025\"\u003eGlass Choices – Clear, Bronze, or Grey\u003c\/h3\u003e\n\u003cp data-end=\"1123\" data-start=\"1074\"\u003ePick the level of light and privacy you prefer:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"1157\" data-start=\"1126\"\u003e\n\u003cstrong data-end=\"1135\" data-start=\"1126\"\u003eClear\u003c\/strong\u003e for bright openness\u003c\/li\u003e\n\u003cli data-end=\"1196\" data-start=\"1160\"\u003e\n\u003cstrong data-end=\"1170\" data-start=\"1160\"\u003eBronze\u003c\/strong\u003e for a warm, gentle tint\u003c\/li\u003e\n\u003cli data-end=\"1246\" data-start=\"1199\"\u003e\n\u003cstrong data-end=\"1207\" data-start=\"1199\"\u003eGrey\u003c\/strong\u003e for a modern look with extra privacy\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-end=\"1296\" data-start=\"1248\"\u003eInterior Woods – Alder or Thermo-Aspen\u003c\/h3\u003e\n\u003cp data-end=\"1487\" data-start=\"1297\"\u003eAlder wood comes as standard, offering a warm and comfortable feel.\u003cbr data-end=\"1367\" data-start=\"1364\"\u003eUpgrade to \u003cstrong data-end=\"1394\" data-start=\"1378\"\u003eThermo-Aspen\u003c\/strong\u003e for a tougher, premium wood that handles heat incredibly well and keeps its shape for years.\u003c\/p\u003e\n\u003ch3 data-end=\"1552\" data-start=\"1489\"\u003eBenches – I-Shaped or L-Shaped, Alder or Thermo-Aspen\u003c\/h3\u003e\n\u003cp data-end=\"1719\" data-start=\"1553\"\u003eChoose a classic straight bench or a more spacious L-shaped layout. Both can be made in either Alder or Thermo-Aspen, depending on the look and durability you prefer.\u003c\/p\u003e\n\u003ch2 data-end=\"1761\" data-start=\"1726\"\u003eLighting, Sound \u0026amp; Atmosphere\u003c\/h2\u003e\n\u003cp data-end=\"2034\" data-start=\"1763\"\u003eThe AirCube One includes indoor and outdoor LED lighting, helping you create the perfect mood whether it’s daytime or evening. Optional dimmable lights add a soft, cosy glow. You can also add Bluetooth speakers to enjoy music or relaxing sounds during your sauna session.\u003c\/p\u003e\n\u003ch2 data-end=\"2073\" data-start=\"2041\"\u003eBuilt with Smart Features\u003c\/h2\u003e\n\u003cp data-end=\"2296\" data-start=\"2075\"\u003eEvery detail is designed for comfort and ease—from the self-closing door with a solid oak and steel handle, to the insulated walls that keep heat inside efficiently. It’s simple to maintain, dependable, and built to last.\u003c\/p\u003e\n\u003ch2 data-end=\"2341\" data-start=\"2303\"\u003eMade for Your Personal Wellness\u003c\/h2\u003e\n\u003cp data-end=\"2574\" data-start=\"2343\"\u003eThe Saunum AirCube One is fully customisable so you can create a sauna that suits your taste and your outdoor space perfectly. Choose your colours, glass, wood type, and bench style to build the sauna that feels just right for you.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eModel:\u003c\/strong\u003e\u003cspan\u003e AirCube One\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eExternal Dimensions:\u003c\/strong\u003e D2400 x W2800 x H2486 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 4-5 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 1700 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eExterior Cladding: \u003c\/strong\u003eThermo-Pine, Hidden Fixings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass:\u003c\/strong\u003e Double-Glazed, Tempered (Clear, Grey, Bronze)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e Mineral Wool\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eRoof:\u003c\/strong\u003e Protan SE 1.2 mm (PVC), UV Resistant\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLighting:\u003c\/strong\u003e 4 Interior LED Lights + Outdoor LED Lights\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eBench Type: \u003c\/strong\u003eI-Shaped (Alder or Thermo-Aspen, L-Shaped Optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDoor: \u003c\/strong\u003eSelf-Closing, with Security Lock\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eVentilation: \u003c\/strong\u003eForced Ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eAudio System:\u003c\/strong\u003e Bluetooth Speakers (Optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater Compatibility: \u003c\/strong\u003eSaunum Experience or Saunum Spa Session\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Supply: \u003c\/strong\u003eRefer to Heater Installation Manuals (below)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 2 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eThe Saunum Sauna Experience\u003c\/strong\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eHow It Works\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSaunum is a world leader in sauna innovation, renowned for its patented air-blending technology that creates a perfectly balanced thermal environment. Because Saunum units are precision-engineered and arrive as significant, pre-assembled structures, we follow a rigorous professional process to ensure your investment is handled with the highest level of care.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order \u0026amp; Site Assessment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe invite you to schedule a \u003c\/span\u003e\u003cspan\u003epersonalised consultation\u003c\/span\u003e\u003cspan\u003e with our specialist team to discuss your project in detail. We recognise that a wellness installation of this calibre is a significant investment, and we are dedicated to providing the expert guidance and transparency you need to move forward with complete confidence.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this stage, we review your selected model—from the \u003c\/span\u003e\u003cspan\u003eLeil\u003c\/span\u003e\u003cspan\u003e to the \u003c\/span\u003e\u003cspan\u003ePrimary\u003c\/span\u003e\u003cspan\u003e series—and perform an initial assessment of your property to ensure a seamless logistical path.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Bespoke Production\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your specifications are finalised, your sauna enters the production phase.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCraftsmanship:\u003c\/strong\u003e\u003cspan\u003e Every Saunum sauna is built to order, ensuring that the timber work and internal air-blending systems are integrated to factory standards.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLead Times:\u003c\/strong\u003e\u003cspan\u003e Due to the bespoke nature and high level of customisation, the production lead time is \u003c\/span\u003e\u003cspan\u003e8–10 weeks\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eTotal Timeline:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIncluding international transit and logistics coordination, you should expect a \u003c\/span\u003e\u003cspan\u003e10–12 week window\u003c\/span\u003e\u003cspan\u003e from order to arrival.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery \u0026amp; Professional Logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile we offer \u003c\/span\u003e\u003cspan\u003ecomplimentary delivery to Mainland UK\u003c\/span\u003e\u003cspan\u003e, it is important to understand the distinction regarding \"Last Mile\" logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePre-Assembled Nature:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eBecause Saunum saunas are delivered fully built, they require specialist handling.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLogistics Audit:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWe consult with our specialist delivery partners prior to production to verify access.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLast Mile Requirements:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe final stage of delivery (from the kerbside to your specific location) often requires specialised equipment such as a HIAB or crane. As access requirements vary significantly from property to property, this \"last mile\" service is quoted and invoiced separately based on your specific site needs.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eA successful installation relies on two critical pillars of preparation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e\u003cspan\u003e You must provide a solid, level foundation. This base must be engineered to support the combined weight of the structure and its maximum occupancy.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"2\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eExample:\u003c\/strong\u003e\u003cspan\u003e If your sauna weighs \u003c\/span\u003e\u003cspan\u003e1,600kg\u003c\/span\u003e\u003cspan\u003e and accommodates 4 people, your base should be rated to support \u003c\/span\u003e\u003cspan\u003e2,000kg – 2,200kg\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eElectrical Infrastructure:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eElectrical installation is the customer’s responsibility. \u003c\/span\u003e\u003cspan\u003eWe strongly recommend consulting a qualified electrician before placing your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"2\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eResources:\u003c\/strong\u003e\u003cspan\u003e We will provide the specific Saunum wiring and heater manuals in advance so your electrician can ensure your property’s power supply is prepared for the specific load.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn your scheduled delivery day, your sauna arrives in its final, pre-assembled form.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSpecialist Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOur team will utilise the equipment identified during your site assessment (e.g., crane or heavy-duty forklift) to navigate your property's specific access requirements.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eOnce the unit is positioned and unpacked, please inspect all components, including the glass facade and internal air-blending heater. To maintain your warranty eligibility, any discrepancies must be reported to our support team within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation: The Plug-and-Play Advantage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOne of the primary benefits of a Saunum sauna is the \"Plug-and-Play\" design. Because the unit is pre-assembled, \u003c\/span\u003e\u003cspan\u003eno on-site sauna build construction\u003c\/span\u003e\u003cspan\u003e is required.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFinal Connection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eInstallation consists primarily of your certified electrician connecting the unit to your pre-prepared power supply.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Warranty Validation \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo validate your manufacturer’s warranty and protect the integrity of the Nordic timber:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWood Treatment:\u003c\/strong\u003e\u003cspan\u003e You must immediately treat the interior and exterior timber with a high-quality, suitable breathable\u003c\/span\u003e\u003cspan\u003e wood oil\u003c\/span\u003e\u003cspan\u003e. This is a mandatory step to protect against moisture and ensure long-term durability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMechanical Check:\u003c\/strong\u003e\u003cspan\u003e Verify that doors, windows, and ventilation slats operate precisely.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSystem Commissioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the electrical connection is certified, run a full test cycle of the Saunum air-blending heater and any integrated LED systems to experience the unique Saunum climate.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Aftercare\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Saunum is designed to provide a lifetime of superior wellness.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMaintenance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePeriodically inspect the wood finish and electrical components. Proper maintenance ensures the patented air-blending system continues to perform at its peak for decades.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAs your dedicated reseller, we provide long-term assistance. Contact our team at any time for maintenance advice, replacement parts, or technical support.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Saunum AirCube One Outdoor Sauna is compatible with two advanced heating systems:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSaunum Experience Heater: \u003c\/strong\u003e\u003cspan\u003eA flexible solution with adjustable height, efficient air mixing, and smart control compatibility—ideal for everyday use.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSaunum Spa Session Heater: \u003c\/strong\u003e\u003cspan\u003eA premium wall-mounted heater with concealed ducting and dual-level stone baskets, designed for longer-lasting heat and refined steam control.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003eBoth options integrate with Saunum Leil smart controls, including mobile and Wi-Fi functionality, giving you full control over temperature, timing, and sauna modes.\u003cbr\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eDelivery and Unloading Guide\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp\u003eAll Saunum products are custom-crafted to order in Estonia, the historic home of the traditional sauna. While we are pleased to offer complimentary delivery directly to your doorstep, please be advised that unloading and final positioning of the sauna are the customer's responsibility.\u003cbr\u003eBecause all Saunum saunas arrive fully assembled, they cannot be offloaded by hand. We highly recommend consulting our \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-experience-heater-installation-manual.pdf?v=1727782069\"\u003eInstallation Guide\u003c\/a\u003e prior to delivery to ensure your site is adequately prepared.\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cstrong\u003eOffloading Options\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDepending on your property's accessibility, you will need to arrange one of the following specialised offloading methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eForklift:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis is the most cost-effective solution, provided your property has adequate space and suitable terrain to transport the sauna from the delivery truck to its final location.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHIAB (Lorry Loader):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA highly practical and affordable option if the sauna needs to be lifted over roadside boundaries, such as fences or low walls.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eCrane:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis service is necessary for more complex deliveries where the sauna's final destination is situated far from the road and is inaccessible to a forklift.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe can arrange the unloading for you, for an additional fee.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eFoundation and Site Preparation Requirements\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProper site preparation is essential to ensure the longevity and structural integrity of your sauna. Please ensure your chosen location meets the following criteria prior to delivery:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLevel and Stable Base:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe foundation must be completely level and stable to safely support the weight of the sauna.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFull Beam Support:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEvery base beam beneath the sauna requires continuous, solid support underneath it.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMinimum Elevation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTo ensure proper airflow and prevent moisture damage, the sauna must be elevated at least \u003c\/span\u003e\u003cspan\u003e75 mm\u003c\/span\u003e\u003cspan\u003e above the surrounding ground. Please note that this elevation rule applies even if you are placing the sauna on a hardscape surface, such as a terrace or pavement.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eOur Recommendations for a Perfect Base:\u003c\/strong\u003e We highly recommend placing the sauna on concrete blocks or concrete strip foundations set over compressed gravel. If you are installing over natural ground, laying a geotextile weed membrane underneath the sauna will effectively prevent grass and weeds from growing into the structure.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eNeed Assistance?\u003c\/strong\u003e\u003cspan\u003e If you are uncertain about site preparation or which offloading solution is most appropriate for your property, please contact us. Our team is happy to provide personalised advice and help you determine the best approach for a seamless delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-aircube-one-technical-drawings.pdf?v=1727777014\"\u003e\u003cspan\u003eSaunum AirCube One Technical Drawing\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-experience-heater-installation-manual.pdf?v=1727782069\"\u003e\u003cspan\u003eSaunum Experience Heater Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-spa-session-heater-installation-manual.pdf?v=1727782070\"\u003e\u003cspan\u003eSaunum Spa Session Heater Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-outdoor-saunas-electrical-connections.pdf?v=1727782067\"\u003e\u003cspan\u003eSaunum Outdoor Saunas Electrical Connections\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-ready-made-saunas-catalogue.pdf?v=1727713979\"\u003e\u003cspan\u003eSaunum Ready Made Saunas Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-company-presentation.pdf?v=1727713985\"\u003e\u003cspan\u003eSaunum Company Presentation\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Saunum","offers":[{"title":"Default Title","offer_id":56458116006220,"sku":null,"price":24999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/imgi_1_saunum-aircube-one-outdoor-sauna-outdoor_747x747_dd33f73a-a2f4-4492-a11e-b07bf1799561.jpg?v=1767963405"},{"product_id":"saunum-aircube-space-outdoor-sauna","title":"Saunum AirCube Space Outdoor Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-start=\"188\" data-end=\"259\"\u003e\u003cstrong\u003eSaunum AirCube Space – Modern Comfort with an Eco-Friendly Touch\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-start=\"261\" data-end=\"629\"\u003eThe Saunum AirCube Space is a smart, stylish outdoor sauna designed to bring calm and relaxation straight to your garden. Its clean, modern shape fits beautifully beside a pool, patio, or quiet corner of your garden. Built from strong, long-lasting materials and sustainable wood, it gives you a warm, peaceful place to unwind while also being kind to the environment.\u003c\/p\u003e\n\u003cp data-start=\"631\" data-end=\"833\"\u003eInside, the natural wooden finish creates a cosy atmosphere, making every sauna session comfortable and enjoyable. The AirCube Space is the perfect mix of luxury, practicality, and eco-conscious design.\u003c\/p\u003e\n\u003ch2 data-start=\"840\" data-end=\"896\"\u003e\u003cstrong\u003eDesigned The Way You Want It – Fully Customisable\u003c\/strong\u003e\u003c\/h2\u003e\n\u003ch3 data-start=\"898\" data-end=\"959\"\u003eExterior Colours – Black, Anthracite, or Light Grey\u003c\/h3\u003e\n\u003cp data-start=\"960\" data-end=\"1081\"\u003eChoose a colour that suits your outdoor space. All options look modern, smart, and fit naturally into any garden setting.\u003c\/p\u003e\n\u003ch3 data-start=\"1083\" data-end=\"1131\"\u003eGlass Options – Clear, Bronze, or Grey\u003c\/h3\u003e\n\u003cp data-start=\"1132\" data-end=\"1179\"\u003eDecide how much privacy and light you prefer:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-start=\"1182\" data-end=\"1219\"\u003e\n\u003cstrong data-start=\"1182\" data-end=\"1197\"\u003eClear glass\u003c\/strong\u003e for bright openness\u003c\/li\u003e\n\u003cli data-start=\"1222\" data-end=\"1262\"\u003e\n\u003cstrong data-start=\"1222\" data-end=\"1238\"\u003eBronze glass\u003c\/strong\u003e for a warm, calm glow\u003c\/li\u003e\n\u003cli data-start=\"1265\" data-end=\"1308\"\u003e\n\u003cstrong data-start=\"1265\" data-end=\"1279\"\u003eGrey glass\u003c\/strong\u003e for a modern, private look\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"1310\" data-end=\"1358\"\u003eInterior Woods – Alder or Thermo-Aspen\u003c\/h3\u003e\n\u003cp data-start=\"1359\" data-end=\"1534\"\u003eAlder comes as standard, offering a warm and inviting feel.\u003cbr data-start=\"1418\" data-end=\"1421\"\u003eUpgrade to \u003cstrong data-start=\"1432\" data-end=\"1448\"\u003eThermo-Aspen\u003c\/strong\u003e for a more durable, premium finish that handles heat brilliantly and lasts for years.\u003c\/p\u003e\n\u003ch3 data-start=\"1536\" data-end=\"1599\"\u003eBenches – I-Shaped or L-Shaped, Alder or Thermo-Aspen\u003c\/h3\u003e\n\u003cp data-start=\"1600\" data-end=\"1741\"\u003eChoose a simple I-shaped bench or a spacious L-shaped layout for extra comfort. Both are available in Alder or the premium Thermo-Aspen wood.\u003c\/p\u003e\n\u003ch2 data-start=\"1748\" data-end=\"1783\"\u003eLighting, Sound \u0026amp; Atmosphere\u003c\/h2\u003e\n\u003cp data-start=\"1785\" data-end=\"2012\"\u003eThe AirCube Space includes gentle indoor and outdoor LED lighting, helping you set the perfect mood. Optional dimmable lights let you create a soft evening glow. You can also add Bluetooth speakers for music or relaxing sounds.\u003c\/p\u003e\n\u003ch2 data-start=\"2019\" data-end=\"2064\"\u003eBuilt with Care and Clever Engineering\u003c\/h2\u003e\n\u003cp data-start=\"2066\" data-end=\"2301\"\u003eEverything in the AirCube Space is made for comfort and reliability—from the insulated walls that keep the heat in, to the strong self-closing door with an oak and stainless-steel handle. It’s easy to use, efficient, and built to last.\u003c\/p\u003e\n\u003ch2 data-start=\"2308\" data-end=\"2341\"\u003eMade to Fit Your Lifestyle\u003c\/h2\u003e\n\u003cp data-start=\"2343\" data-end=\"2557\"\u003eEvery part of this sauna can be personalised. With different colours, woods, glass options, and bench layouts, the AirCube Space can be tailored to suit your style, your garden, and your relaxation needs perfectly.\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eSpecification\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eModel:\u003c\/strong\u003e\u003cspan\u003e AirCube Space\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExternal Dimensions:\u003c\/strong\u003e D2400 x W2800 x H2486 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 4-5 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 1700 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExterior Cladding: \u003c\/strong\u003eThermo-Pine, Hidden Fixings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass:\u003c\/strong\u003e Double-Glazed, Tempered (Clear, Grey, Bronze)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation: \u003c\/strong\u003eMineral Wool\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eRoof:\u003c\/strong\u003e Protan SE 1.2 mm (PVC), UV Resistant\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLighting:\u003c\/strong\u003e 4 Interior LED Lights + Outdoor LED Lights\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eBench Type:\u003c\/strong\u003e I-Shaped (Alder or Thermo-Aspen, L-Shaped Optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDoor:\u003c\/strong\u003e Self-Closing, with Security Lock\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eVentilation:\u003c\/strong\u003e Forced Ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eAudio System: \u003c\/strong\u003eBluetooth Speakers (Optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater Compatibility:\u003c\/strong\u003e Saunum Experience or Saunum Spa Session\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Supply: \u003c\/strong\u003eRefer to Heater Installation Manuals (below)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty: \u003c\/strong\u003e2 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eModel:\u003c\/strong\u003e\u003cspan\u003e AirCube Space\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExternal Dimensions:\u003c\/strong\u003e D2400 x W2800 x H2486 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 4-5 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 1700 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExterior Cladding: \u003c\/strong\u003eThermo-Pine, Hidden Fixings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass:\u003c\/strong\u003e Double-Glazed, Tempered (Clear, Grey, Bronze)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation: \u003c\/strong\u003eMineral Wool\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eRoof:\u003c\/strong\u003e Protan SE 1.2 mm (PVC), UV Resistant\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLighting:\u003c\/strong\u003e 4 Interior LED Lights + Outdoor LED Lights\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eBench Type:\u003c\/strong\u003e I-Shaped (Alder or Thermo-Aspen, L-Shaped Optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDoor:\u003c\/strong\u003e Self-Closing, with Security Lock\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eVentilation:\u003c\/strong\u003e Forced Ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eAudio System: \u003c\/strong\u003eBluetooth Speakers (Optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater Compatibility:\u003c\/strong\u003e Saunum Experience or Saunum Spa Session\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Supply: \u003c\/strong\u003eRefer to Heater Installation Manuals (below)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty: \u003c\/strong\u003e2 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eThe Saunum Sauna Experience\u003c\/strong\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSaunum is a world leader in sauna innovation, renowned for its patented air-blending technology that creates a perfectly balanced thermal environment. Because Saunum units are precision-engineered and arrive as significant, pre-assembled structures, we follow a rigorous professional process to ensure your investment is handled with the highest level of care.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order \u0026amp; Site Assessment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe invite you to schedule a \u003c\/span\u003e\u003cspan\u003epersonalised consultation\u003c\/span\u003e\u003cspan\u003e with our specialist team to discuss your project in detail. We recognise that a wellness installation of this calibre is a significant investment, and we are dedicated to providing the expert guidance and transparency you need to move forward with complete confidence.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this stage, we review your selected model—from the \u003c\/span\u003e\u003cspan\u003eLeil\u003c\/span\u003e\u003cspan\u003e to the \u003c\/span\u003e\u003cspan\u003ePrimary\u003c\/span\u003e\u003cspan\u003e series—and perform an initial assessment of your property to ensure a seamless logistical path.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Bespoke Production\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your specifications are finalised, your sauna enters the production phase.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCraftsmanship:\u003c\/strong\u003e\u003cspan\u003e Every Saunum sauna is built to order, ensuring that the timber work and internal air-blending systems are integrated to factory standards.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLead Times:\u003c\/strong\u003e\u003cspan\u003e Due to the bespoke nature and high level of customisation, the production lead time is \u003c\/span\u003e\u003cspan\u003e8–10 weeks\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eTotal Timeline:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIncluding international transit and logistics coordination, you should expect a \u003c\/span\u003e\u003cspan\u003e10–12 week window\u003c\/span\u003e\u003cspan\u003e from order to arrival.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery \u0026amp; Professional Logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile we offer \u003c\/span\u003e\u003cspan\u003ecomplimentary delivery to Mainland UK\u003c\/span\u003e\u003cspan\u003e, it is important to understand the distinction regarding \"Last Mile\" logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePre-Assembled Nature:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eBecause Saunum saunas are delivered fully built, they require specialist handling.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLogistics Audit:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWe consult with our specialist delivery partners prior to production to verify access.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLast Mile Requirements:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe final stage of delivery (from the kerbside to your specific location) often requires specialised equipment such as a HIAB or crane. As access requirements vary significantly from property to property, this \"last mile\" service is quoted and invoiced separately based on your specific site needs.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eA successful installation relies on two critical pillars of preparation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e\u003cspan\u003e You must provide a solid, level foundation. This base must be engineered to support the combined weight of the structure and its maximum occupancy.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cul\u003e\n\u003cli aria-level=\"2\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eExample:\u003c\/strong\u003e\u003cspan\u003e If your sauna weighs \u003c\/span\u003e\u003cspan\u003e1,600kg\u003c\/span\u003e\u003cspan\u003e and accommodates 4 people, your base should be rated to support \u003c\/span\u003e\u003cspan\u003e2,000kg – 2,200kg\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eElectrical Infrastructure:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eElectrical installation is the customer’s responsibility. \u003c\/span\u003e\u003cspan\u003eWe strongly recommend consulting a qualified electrician before placing your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cul\u003e\n\u003cli aria-level=\"2\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eResources:\u003c\/strong\u003e\u003cspan\u003e We will provide the specific Saunum wiring and heater manuals in advance so your electrician can ensure your property’s power supply is prepared for the specific load.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn your scheduled delivery day, your sauna arrives in its final, pre-assembled form.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSpecialist Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOur team will utilise the equipment identified during your site assessment (e.g., crane or heavy-duty forklift) to navigate your property's specific access requirements.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOnce the unit is positioned and unpacked, please inspect all components, including the glass facade and internal air-blending heater. To maintain your warranty eligibility, any discrepancies must be reported to our support team within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation: The Plug-and-Play Advantage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOne of the primary benefits of a Saunum sauna is the \"Plug-and-Play\" design. Because the unit is pre-assembled, \u003c\/span\u003e\u003cspan\u003eno on-site sauna build construction\u003c\/span\u003e\u003cspan\u003e is required.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFinal Connection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eInstallation consists primarily of your certified electrician connecting the unit to your pre-prepared power supply.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Warranty Validation \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo validate your manufacturer’s warranty and protect the integrity of the Nordic timber:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWood Treatment:\u003c\/strong\u003e\u003cspan\u003e You must immediately treat the interior and exterior timber with a high-quality, suitable breathable\u003c\/span\u003e\u003cspan\u003e wood oil\u003c\/span\u003e\u003cspan\u003e. This is a mandatory step to protect against moisture and ensure long-term durability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMechanical Check:\u003c\/strong\u003e\u003cspan\u003e Verify that doors, windows, and ventilation slats operate precisely.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSystem Commissioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the electrical connection is certified, run a full test cycle of the Saunum air-blending heater and any integrated LED systems to experience the unique Saunum climate.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Aftercare\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Saunum is designed to provide a lifetime of superior wellness.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMaintenance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePeriodically inspect the wood finish and electrical components. Proper maintenance ensures the patented air-blending system continues to perform at its peak for decades.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAs your dedicated reseller, we provide long-term assistance. Contact our team at any time for maintenance advice, replacement parts, or technical support.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Saunum AirCube Space Outdoor Sauna is compatible with two advanced heating systems:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSaunum Experience Heater: \u003c\/strong\u003e\u003cspan\u003eA flexible solution with adjustable height, efficient air mixing, and smart control compatibility—ideal for everyday use.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSaunum Spa Session Heater: \u003c\/strong\u003e\u003cspan\u003eA premium wall-mounted heater with concealed ducting and dual-level stone baskets, designed for longer-lasting heat and refined steam control.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003eBoth options integrate with Saunum Leil smart controls, including mobile and Wi-Fi functionality, giving you full control over temperature, timing, and sauna modes.\u003cbr\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eDelivery and Unloading Guide\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp\u003eAll Saunum products are custom-crafted to order in Estonia, the historic home of the traditional sauna. While we are pleased to offer complimentary delivery directly to your doorstep, please be advised that unloading and final positioning of the sauna are the customer's responsibility.\u003cbr\u003eBecause all Saunum saunas arrive fully assembled, they cannot be offloaded by hand. We highly recommend consulting our \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-aircube-space-outdoor-sauna-installation-manual.pdf?v=1727869722\"\u003eInstallation Guide\u003c\/a\u003e prior to delivery to ensure your site is adequately prepared.\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cstrong\u003eOffloading Options\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDepending on your property's accessibility, you will need to arrange one of the following specialised offloading methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eForklift:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis is the most cost-effective solution, provided your property has adequate space and suitable terrain to transport the sauna from the delivery truck to its final location.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHIAB (Lorry Loader):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA highly practical and affordable option if the sauna needs to be lifted over roadside boundaries, such as fences or low walls.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eCrane:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis service is necessary for more complex deliveries where the sauna's final destination is situated far from the road and is inaccessible to a forklift.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe can arrange the unloading for you, for an additional fee.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eFoundation and Site Preparation Requirements\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProper site preparation is essential to ensure the longevity and structural integrity of your sauna. Please ensure your chosen location meets the following criteria prior to delivery:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLevel and Stable Base:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe foundation must be completely level and stable to safely support the weight of the sauna.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFull Beam Support:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEvery base beam beneath the sauna requires continuous, solid support underneath it.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMinimum Elevation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTo ensure proper airflow and prevent moisture damage, the sauna must be elevated at least \u003c\/span\u003e\u003cspan\u003e75 mm\u003c\/span\u003e\u003cspan\u003e above the surrounding ground. Please note that this elevation rule applies even if you are placing the sauna on a hardscape surface, such as a terrace or pavement.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eOur Recommendations for a Perfect Base:\u003c\/strong\u003e We highly recommend placing the sauna on concrete blocks or concrete strip foundations set over compressed gravel. If you are installing over natural ground, laying a geotextile weed membrane underneath the sauna will effectively prevent grass and weeds from growing into the structure.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eNeed Assistance?\u003c\/strong\u003e\u003cspan\u003e If you are uncertain about site preparation or which offloading solution is most appropriate for your property, please contact us. Our team is happy to provide personalised advice and help you determine the best approach for a seamless delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-aircube-space-outdoor-sauna-installation-manual.pdf?v=1727869722\"\u003e\u003cspan\u003eSaunum AirCube Space Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-aircube-space-outdoor-sauna-technical-drawing.pdf?v=1727869721\"\u003e\u003cspan\u003eSaunum AirCube Space Technical Drawing\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-experience-heater-installation-manual.pdf?v=1727782069\"\u003e\u003cspan\u003eSaunum Experience Heater Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-spa-session-heater-installation-manual.pdf?v=1727782070\"\u003e\u003cspan\u003eSaunum Spa Session Heater Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-outdoor-saunas-electrical-connections.pdf?v=1727782067\"\u003e\u003cspan\u003eSaunum Outdoor Saunas Electrical Connections\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-ready-made-saunas-catalogue.pdf?v=1727713979\"\u003e\u003cspan\u003eSaunum Ready Made Saunas Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-company-presentation.pdf?v=1727713985\"\u003e\u003cspan\u003eSaunum Company Presentation\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Saunum","offers":[{"title":"Default Title","offer_id":56475553497420,"sku":null,"price":25999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/imgi_1_saunum-aircube-space-outdoor-sauna-pool-side_747x747_a5f1156c-b61c-4b12-aad1-26b2fa6f832e.jpg?v=1768200604"},{"product_id":"saunum-aircube-terrace-outdoor-sauna-4-seater","title":"Saunum AirCube Terrace Outdoor Sauna 4-Seater","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"237\" data-start=\"173\"\u003e\u003cstrong\u003eSaunum AirCube Terrace – Your Own Peaceful Garden Retreat\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-end=\"562\" data-start=\"239\"\u003eThe Saunum AirCube Terrace is a beautifully crafted outdoor sauna designed to provide a calm place to relax in your garden. With its small built-in terrace, you can sit outside, cool off, or simply enjoy the fresh air between sessions. It’s stylish, solidly built, and fits perfectly beside a garden, patio, or pool.\u003c\/p\u003e\n\u003cp data-end=\"729\" data-start=\"564\"\u003eMade from top-quality materials and designed to withstand all weather, this sauna is easy to enjoy, easy to use, and ideal for anyone seeking everyday luxury.\u003c\/p\u003e\n\u003ch2 data-end=\"767\" data-start=\"736\"\u003e\u003cstrong\u003eCustomise It To Suit You\u003c\/strong\u003e\u003c\/h2\u003e\n\u003ch3 data-end=\"830\" data-start=\"769\"\u003eExterior Colours – Black, Anthracite, or Light Grey\u003c\/h3\u003e\n\u003cp data-end=\"988\" data-start=\"831\"\u003eSelect the look that best fits your garden. Whether you prefer something bold or more subtle, the AirCube Terrace blends seamlessly into any outdoor setup.\u003c\/p\u003e\n\u003ch3 data-end=\"1038\" data-start=\"990\"\u003eGlass Choices – Clear, Bronze, or Grey\u003c\/h3\u003e\n\u003cp data-end=\"1084\" data-start=\"1039\"\u003e\u003cstrong\u003eChoose how much light and privacy you want:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"1123\" data-start=\"1087\"\u003e\n\u003cstrong data-end=\"1096\" data-start=\"1087\"\u003eClear\u003c\/strong\u003e for bright natural light\u003c\/li\u003e\n\u003cli data-end=\"1160\" data-start=\"1126\"\u003e\n\u003cstrong data-end=\"1136\" data-start=\"1126\"\u003eBronze\u003c\/strong\u003e for a warm, cosy tint\u003c\/li\u003e\n\u003cli data-end=\"1200\" data-start=\"1163\"\u003e\n\u003cstrong data-end=\"1171\" data-start=\"1163\"\u003eGrey\u003c\/strong\u003e for a modern, private feel\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-end=\"1250\" data-start=\"1202\"\u003eInterior Woods – Alder or Thermo-Aspen\u003c\/h3\u003e\n\u003cp data-end=\"1462\" data-start=\"1251\"\u003eThe interior is finished in smooth Alder wood, giving the sauna a warm, natural feel. You can upgrade to Thermo-Aspen for stronger, long-lasting timber that handles heat exceptionally well and looks wonderfully elegant.\u003c\/p\u003e\n\u003ch3 data-end=\"1527\" data-start=\"1464\"\u003eBenches – I-Shaped or L-Shaped, Alder or Thermo-Aspen\u003c\/h3\u003e\n\u003cp data-end=\"1708\" data-start=\"1528\"\u003eChoose between a straight I-shaped bench or a spacious L-shaped bench. Both are available in Alder or the premium Thermo-Aspen wood, depending on your comfort and style preference.\u003c\/p\u003e\n\u003ch2 data-end=\"1747\" data-start=\"1715\"\u003eLight, Sound \u0026amp; Atmosphere\u003c\/h2\u003e\n\u003cp data-end=\"2001\" data-start=\"1749\"\u003eThe sauna features soft indoor and outdoor LED lighting to help you set the perfect mood. Optional dimmable lights let you create a cosy evening glow. You can also add Bluetooth speakers to enjoy your favourite music or calming sounds while you relax.\u003c\/p\u003e\n\u003ch2 data-end=\"2039\" data-start=\"2008\"\u003eBuilt with Smart Details\u003c\/h2\u003e\n\u003cp data-end=\"2239\" data-start=\"2041\"\u003eFrom the insulated walls that keep the heat in to the solid self-closing door made with oak and stainless steel, the AirCube Terrace is engineered for comfort, efficiency, and long-lasting quality.\u003c\/p\u003e\n\u003ch2 data-end=\"2277\" data-start=\"2246\"\u003eMade for Your Well-Being\u003c\/h2\u003e\n\u003cp data-end=\"2480\" data-start=\"2279\"\u003eEvery part of this sauna can be tailored to your taste. With a range of colours, wood types, glass options, and layout choices, you can create a sauna that fits your garden—and your lifestyle—perfectly.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eModel:\u003c\/strong\u003e\u003cspan\u003e AirCube Terrace\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eExternal Dimensions: \u003c\/strong\u003eD2400 x W2800 x H2486 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 4-5 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 1700 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eExterior Cladding: \u003c\/strong\u003eThermo-Pine, Hidden Fixings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass: \u003c\/strong\u003eDouble-Glazed, Tempered (Clear, Grey, Bronze)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e Mineral Wool\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eRoof: \u003c\/strong\u003eProtan SE 1.2 mm (PVC), UV Resistant\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLighting:\u003c\/strong\u003e 4 Interior LED Lights + Outdoor LED Lights\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eBench Type:\u003c\/strong\u003e I-Shaped (Alder or Thermo-Aspen, L-Shaped Optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDoor:\u003c\/strong\u003e Self-Closing, with Security Lock\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eVentilation:\u003c\/strong\u003e Forced Ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eAudio System: \u003c\/strong\u003eBluetooth Speakers (Optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater Compatibility: \u003c\/strong\u003eSaunum Experience or Saunum Spa Session\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Supply: \u003c\/strong\u003e120V for Lighting, 240V for the Sauna Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 2 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eThe Saunum Sauna Experience\u003c\/strong\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSaunum is a world leader in sauna innovation, renowned for its patented air-blending technology that creates a perfectly balanced thermal environment. Because Saunum units are precision-engineered and arrive as significant, pre-assembled structures, we follow a rigorous professional process to ensure your investment is handled with the highest level of care.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order \u0026amp; Site Assessment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe invite you to schedule a \u003c\/span\u003e\u003cspan\u003epersonalised consultation\u003c\/span\u003e\u003cspan\u003e with our specialist team to discuss your project in detail. We recognise that a wellness installation of this calibre is a significant investment, and we are dedicated to providing the expert guidance and transparency you need to move forward with complete confidence.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this stage, we review your selected model—from the \u003c\/span\u003e\u003cspan\u003eLeil\u003c\/span\u003e\u003cspan\u003e to the \u003c\/span\u003e\u003cspan\u003ePrimary\u003c\/span\u003e\u003cspan\u003e series—and perform an initial assessment of your property to ensure a seamless logistical path.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Bespoke Production\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your specifications are finalised, your sauna enters the production phase.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCraftsmanship:\u003c\/strong\u003e\u003cspan\u003e Every Saunum sauna is built to order, ensuring that the timber work and internal air-blending systems are integrated to factory standards.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLead Times:\u003c\/strong\u003e\u003cspan\u003e Due to the bespoke nature and high level of customisation, the production lead time is \u003c\/span\u003e\u003cspan\u003e8–10 weeks\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eTotal Timeline:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIncluding international transit and logistics coordination, you should expect a \u003c\/span\u003e\u003cspan\u003e10–12 week window\u003c\/span\u003e\u003cspan\u003e from order to arrival.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery \u0026amp; Professional Logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile we offer \u003c\/span\u003e\u003cspan\u003ecomplimentary delivery to Mainland UK\u003c\/span\u003e\u003cspan\u003e, it is important to understand the distinction regarding \"Last Mile\" logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePre-Assembled Nature:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eBecause Saunum saunas are delivered fully built, they require specialist handling.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLogistics Audit:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWe consult with our specialist delivery partners prior to production to verify access.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLast Mile Requirements:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe final stage of delivery (from the kerbside to your specific location) often requires specialised equipment such as a HIAB or crane. As access requirements vary significantly from property to property, this \"last mile\" service is quoted and invoiced separately based on your specific site needs.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eA successful installation relies on two critical pillars of preparation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e\u003cspan\u003e You must provide a solid, level foundation. This base must be engineered to support the combined weight of the structure and its maximum occupancy.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cul\u003e\n\u003cli aria-level=\"2\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eExample:\u003c\/strong\u003e\u003cspan\u003e If your sauna weighs \u003c\/span\u003e\u003cspan\u003e1,600kg\u003c\/span\u003e\u003cspan\u003e and accommodates 4 people, your base should be rated to support \u003c\/span\u003e\u003cspan\u003e2,000kg – 2,200kg\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eElectrical Infrastructure:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eElectrical installation is the customer’s responsibility. \u003c\/span\u003e\u003cspan\u003eWe strongly recommend consulting a qualified electrician before placing your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cul\u003e\n\u003cli aria-level=\"2\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eResources:\u003c\/strong\u003e\u003cspan\u003e We will provide the specific Saunum wiring and heater manuals in advance so your electrician can ensure your property’s power supply is prepared for the specific load.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn your scheduled delivery day, your sauna arrives in its final, pre-assembled form.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSpecialist Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOur team will utilise the equipment identified during your site assessment (e.g., crane or heavy-duty forklift) to navigate your property's specific access requirements.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOnce the unit is positioned and unpacked, please inspect all components, including the glass facade and internal air-blending heater. To maintain your warranty eligibility, any discrepancies must be reported to our support team within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation: The Plug-and-Play Advantage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOne of the primary benefits of a Saunum sauna is the \"Plug-and-Play\" design. Because the unit is pre-assembled, \u003c\/span\u003e\u003cspan\u003eno on-site sauna build construction\u003c\/span\u003e\u003cspan\u003e is required.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFinal Connection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eInstallation consists primarily of your certified electrician connecting the unit to your pre-prepared power supply.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Warranty Validation \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo validate your manufacturer’s warranty and protect the integrity of the Nordic timber:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWood Treatment:\u003c\/strong\u003e\u003cspan\u003e You must immediately treat the interior and exterior timber with a high-quality, suitable breathable\u003c\/span\u003e\u003cspan\u003e wood oil\u003c\/span\u003e\u003cspan\u003e. This is a mandatory step to protect against moisture and ensure long-term durability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMechanical Check:\u003c\/strong\u003e\u003cspan\u003e Verify that doors, windows, and ventilation slats operate precisely.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSystem Commissioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the electrical connection is certified, run a full test cycle of the Saunum air-blending heater and any integrated LED systems to experience the unique Saunum climate.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Aftercare\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Saunum is designed to provide a lifetime of superior wellness.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMaintenance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePeriodically inspect the wood finish and electrical components. Proper maintenance ensures the patented air-blending system continues to perform at its peak for decades.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAs your dedicated reseller, we provide long-term assistance. Contact our team at any time for maintenance advice, replacement parts, or technical support.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Saunum AirCube Terrace Outdoor Sauna supports two advanced heating options:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSaunum Experience Heater: \u003c\/strong\u003e\u003cspan\u003eA flexible, height-adjustable heater ideal for everyday sauna use, offering efficient air blending and smart control compatibility.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSaunum Spa Session Heater: \u003c\/strong\u003e\u003cspan\u003eA premium wall-mounted heater with dual-level stone baskets and concealed ducting, designed for longer heat retention and refined steam control.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003eBoth options integrate with Saunum Leil smart controls, including mobile and Wi-Fi functionality, allowing precise control over temperature, timing, and sauna modes.\u003cbr\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eDelivery and Unloading Guide\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp\u003eAll Saunum products are custom-crafted to order in Estonia, the historic home of the traditional sauna. While we are pleased to offer complimentary delivery directly to your doorstep, please be advised that unloading and final positioning of the sauna are the customer's responsibility.\u003cbr\u003eBecause all Saunum saunas arrive fully assembled, they cannot be offloaded by hand. We highly recommend consulting our \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-aircube-terrace-outdoor-sauna-installation-manual.pdf?v=1728205661\"\u003eInstallation Guide\u003c\/a\u003e prior to delivery to ensure your site is adequately prepared.\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cstrong\u003eOffloading Options\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDepending on your property's accessibility, you will need to arrange one of the following specialised offloading methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eForklift:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis is the most cost-effective solution, provided your property has adequate space and suitable terrain to transport the sauna from the delivery truck to its final location.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHIAB (Lorry Loader):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA highly practical and affordable option if the sauna needs to be lifted over roadside boundaries, such as fences or low walls.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eCrane:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis service is necessary for more complex deliveries where the sauna's final destination is situated far from the road and is inaccessible to a forklift.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe can arrange the unloading for you, for an additional fee.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eFoundation and Site Preparation Requirements\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProper site preparation is essential to ensure the longevity and structural integrity of your sauna. Please ensure your chosen location meets the following criteria prior to delivery:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLevel and Stable Base:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe foundation must be completely level and stable to safely support the weight of the sauna.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFull Beam Support:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEvery base beam beneath the sauna requires continuous, solid support underneath it.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMinimum Elevation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTo ensure proper airflow and prevent moisture damage, the sauna must be elevated at least \u003c\/span\u003e\u003cspan\u003e75 mm\u003c\/span\u003e\u003cspan\u003e above the surrounding ground. Please note that this elevation rule applies even if you are placing the sauna on a hardscape surface, such as a terrace or pavement.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eOur Recommendations for a Perfect Base:\u003c\/strong\u003e We highly recommend placing the sauna on concrete blocks or concrete strip foundations set over compressed gravel. If you are installing over natural ground, laying a geotextile weed membrane underneath the sauna will effectively prevent grass and weeds from growing into the structure.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eNeed Assistance?\u003c\/strong\u003e\u003cspan\u003e If you are uncertain about site preparation or which offloading solution is most appropriate for your property, please contact us. Our team is happy to provide personalised advice and help you determine the best approach for a seamless delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-aircube-terrace-outdoor-sauna-installation-manual.pdf?v=1728205661\"\u003e\u003cspan\u003eSaunum AirCube Terrace Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-aircube-terrace-outdoor-sauna-technical-drawing.pdf?v=1728205660\"\u003e\u003cspan\u003eSaunum AirCube Terrace Technical Drawing\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-experience-heater-installation-manual.pdf?v=1727782069\"\u003e\u003cspan\u003eSaunum Experience Heater Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-spa-session-heater-installation-manual.pdf?v=1727782070\"\u003e\u003cspan\u003eSaunum Spa Session Heater Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-outdoor-saunas-electrical-connections.pdf?v=1727782067\"\u003e\u003cspan\u003eSaunum Outdoor Saunas Electrical Connections\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-ready-made-saunas-catalogue.pdf?v=1727713979\"\u003e\u003cspan\u003eSaunum Ready Made Saunas Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-company-presentation.pdf?v=1727713985\"\u003e\u003cspan\u003eSaunum Company Presentation\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Saunum","offers":[{"title":"Default Title","offer_id":56475582955852,"sku":null,"price":29999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/imgi_1_saunum-aircube-terrace-outdoor-sauna-in-a-outdoor-garden-lake-side_747x747_7a772df1-e16a-4fea-8bd8-c3238e8ce4ec.jpg?v=1768203198"},{"product_id":"saunum-aircube-double-outdoor-sauna-with-changing-room","title":"Saunum AirCube Double Outdoor Sauna with Changing Room","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"226\" data-start=\"152\"\u003e\u003cstrong\u003eDiscover Comfort and Calm with the Saunum AirCube Double Outdoor Sauna\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp data-end=\"638\" data-start=\"228\"\u003eThe Saunum AirCube Double is a beautifully built outdoor sauna designed to bring luxury and relaxation straight to your garden. With its smart, modern shape, large front windows, and a convenient entrance room for changing or cooling down, this sauna provides a peaceful place to unwind whenever you like. It’s strong, stylish, and spacious enough for up to five people—perfect for family time or quiet moments alone.\u003c\/p\u003e\n\u003cp data-end=\"825\" data-start=\"640\"\u003eMade from high-quality materials and designed to work in all seasons, the AirCube Double heats evenly and retains warmth well, so you can enjoy a soothing sauna experience year-round.\u003c\/p\u003e\n\u003ch2 data-end=\"861\" data-start=\"832\"\u003e\u003cstrong\u003eCustomise It Your Way\u003c\/strong\u003e\u003c\/h2\u003e\n\u003ch3 data-end=\"1098\" data-start=\"863\"\u003eExterior Colours – Black, Anthracite, or Light Grey\u003c\/h3\u003e\n\u003cp data-end=\"1098\" data-start=\"863\"\u003eChoose a finish that matches your outdoor space. Whether you like something bold, subtle, or modern, the sauna blends effortlessly into gardens, patios, or countryside settings.\u003c\/p\u003e\n\u003ch3 data-end=\"1303\" data-start=\"1100\"\u003eGlass Options – Clear, Bronze, or Grey\u003c\/h3\u003e\n\u003cp data-end=\"1303\" data-start=\"1100\"\u003eLet in the light with clear glass, add a warm tint with bronze, or enjoy extra privacy with sleek grey. Each choice gives the sauna a different look and feel.\u003c\/p\u003e\n\u003ch3 data-end=\"1541\" data-start=\"1305\"\u003eInterior Wood – Alder or Thermo-Aspen\u003c\/h3\u003e\n\u003cp data-end=\"1541\" data-start=\"1305\"\u003eThe cosy Alder interior comes as standard, offering a warm, gentle atmosphere. Upgrade to Thermo-Aspen for extra durability and a premium, long-lasting finish—ideal for frequent use.\u003c\/p\u003e\n\u003ch3 data-end=\"1732\" data-start=\"1543\"\u003eBenches and Backrests – Alder or Thermo-Aspen\u003c\/h3\u003e\n\u003cp data-end=\"1732\" data-start=\"1543\"\u003eComfortable, smooth benches come in natural Alder wood, with the option to upgrade to Thermo-Aspen for added strength and a luxury touch.\u003c\/p\u003e\n\u003ch2 data-end=\"1783\" data-start=\"1739\"\u003eLight, Sound \u0026amp; That Little Bit Extra\u003c\/h2\u003e\n\u003cp data-end=\"2029\" data-start=\"1785\"\u003eThe AirCube Double can be fitted with soft indoor and outdoor LED lighting, creating the perfect calming glow—especially in the evenings. Optional Bluetooth speakers let you enjoy your favourite music or relaxing nature sounds while you unwind.\u003c\/p\u003e\n\u003ch2 data-end=\"2075\" data-start=\"2036\"\u003ePractical Design, Built to Last\u003c\/h2\u003e\n\u003cp data-end=\"2335\" data-start=\"2077\"\u003eFrom the insulated walls that retain heat to the self-closing door with a sturdy oak-and-stainless-steel handle, every part of this sauna is made with care and thoughtful detail. It’s easy to use, easy to maintain, and built for long-term comfort.\u003c\/p\u003e\n\u003ch2 data-end=\"2367\" data-start=\"2342\"\u003eMade Just for You\u003c\/h2\u003e\n\u003cp data-end=\"2555\" data-start=\"2369\"\u003eYour sauna should suit your style. With a wide range of colours, glass types, wood finishes, and optional features, you can create a sauna that perfectly fits your taste and garden.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eModel:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAirCube Double\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eExternal Dimensions: \u003c\/strong\u003eD2400 x W2800 x H2486 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity: \u003c\/strong\u003e4-5 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight: \u003c\/strong\u003e1700 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eExterior Cladding: \u003c\/strong\u003eThermo-Pine, Hidden Fixings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass: \u003c\/strong\u003eDouble-Glazed, Tempered (Clear, Grey, Bronze)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation: \u003c\/strong\u003eMineral Wool\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eRoof:\u003c\/strong\u003e Protan SE 1.2 mm (PVC), UV Resistant\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLighting:\u003c\/strong\u003e 4 Interior LED Lights + Outdoor LED Lights\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eBench Type:\u003c\/strong\u003e I-Shaped (Alder or Thermo-Aspen, L-Shaped Optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDoor:\u003c\/strong\u003e Self-Closing, with Security Lock\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eVentilation:\u003c\/strong\u003e Forced Ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eAudio System:\u003c\/strong\u003e Bluetooth Speakers (Optional)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater Compatibility:\u003c\/strong\u003e Saunum Experience or Saunum Spa Session\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Supply: \u003c\/strong\u003e120V for Lighting, 240V for the Sauna Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 2 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eThe Saunum Sauna Experience\u003c\/strong\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eHow It Works\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSaunum is a world leader in sauna innovation, renowned for its patented air-blending technology that creates a perfectly balanced thermal environment. Because Saunum units are precision-engineered and arrive as significant, pre-assembled structures, we follow a rigorous professional process to ensure your investment is handled with the highest level of care.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order \u0026amp; Site Assessment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe invite you to schedule a \u003c\/span\u003e\u003cspan\u003epersonalised consultation\u003c\/span\u003e\u003cspan\u003e with our specialist team to discuss your project in detail. We recognise that a wellness installation of this calibre is a significant investment, and we are dedicated to providing the expert guidance and transparency you need to move forward with complete confidence.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDuring this stage, we review your selected model—from the \u003c\/span\u003e\u003cspan\u003eLeil\u003c\/span\u003e\u003cspan\u003e to the \u003c\/span\u003e\u003cspan\u003ePrimary\u003c\/span\u003e\u003cspan\u003e series—and perform an initial assessment of your property to ensure a seamless logistical path.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Bespoke Production\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your specifications are finalised, your sauna enters the production phase.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCraftsmanship:\u003c\/strong\u003e\u003cspan\u003e Every Saunum sauna is built to order, ensuring that the timber work and internal air-blending systems are integrated to factory standards.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLead Times:\u003c\/strong\u003e\u003cspan\u003e Due to the bespoke nature and high level of customisation, the production lead time is \u003c\/span\u003e\u003cspan\u003e8–10 weeks\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eTotal Timeline:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIncluding international transit and logistics coordination, you should expect a \u003c\/span\u003e\u003cspan\u003e10–12 week window\u003c\/span\u003e\u003cspan\u003e from order to arrival.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery \u0026amp; Professional Logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile we offer \u003c\/span\u003e\u003cspan\u003ecomplimentary delivery to Mainland UK\u003c\/span\u003e\u003cspan\u003e, it is important to understand the distinction regarding \"Last Mile\" logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePre-Assembled Nature:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eBecause Saunum saunas are delivered fully built, they require specialist handling.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLogistics Audit:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eWe consult with our specialist delivery partners prior to production to verify access.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLast Mile Requirements:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe final stage of delivery (from the kerbside to your specific location) often requires specialised equipment such as a HIAB or crane. As access requirements vary significantly from property to property, this \"last mile\" service is quoted and invoiced separately based on your specific site needs.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eA successful installation relies on two critical pillars of preparation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e\u003cspan\u003e You must provide a solid, level foundation. This base must be engineered to support the combined weight of the structure and its maximum occupancy.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cul\u003e\n\u003cli aria-level=\"2\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eExample:\u003c\/strong\u003e\u003cspan\u003e If your sauna weighs \u003c\/span\u003e\u003cspan\u003e1,600kg\u003c\/span\u003e\u003cspan\u003e and accommodates 4 people, your base should be rated to support \u003c\/span\u003e\u003cspan\u003e2,000kg – 2,200kg\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eElectrical Infrastructure:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eElectrical installation is the customer’s responsibility. \u003c\/span\u003e\u003cspan\u003eWe strongly recommend consulting a qualified electrician before placing your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cul\u003e\n\u003cli aria-level=\"2\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eResources:\u003c\/strong\u003e\u003cspan\u003e We will provide the specific Saunum wiring and heater manuals in advance so your electrician can ensure your property’s power supply is prepared for the specific load.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn your scheduled delivery day, your sauna arrives in its final, pre-assembled form.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSpecialist Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOur team will utilise the equipment identified during your site assessment (e.g., crane or heavy-duty forklift) to navigate your property's specific access requirements.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOnce the unit is positioned and unpacked, please inspect all components, including the glass facade and internal air-blending heater. To maintain your warranty eligibility, any discrepancies must be reported to our support team within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation: The Plug-and-Play Advantage\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOne of the primary benefits of a Saunum sauna is the \"Plug-and-Play\" design. Because the unit is pre-assembled, \u003c\/span\u003e\u003cspan\u003eno on-site sauna build construction\u003c\/span\u003e\u003cspan\u003e is required.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFinal Connection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eInstallation consists primarily of your certified electrician connecting the unit to your pre-prepared power supply.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Warranty Validation \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo validate your manufacturer’s warranty and protect the integrity of the Nordic timber:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWood Treatment:\u003c\/strong\u003e\u003cspan\u003e You must immediately treat the interior and exterior timber with a high-quality, suitable breathable\u003c\/span\u003e\u003cspan\u003e wood oil\u003c\/span\u003e\u003cspan\u003e. This is a mandatory step to protect against moisture and ensure long-term durability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMechanical Check:\u003c\/strong\u003e\u003cspan\u003e Verify that doors, windows, and ventilation slats operate precisely.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSystem Commissioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the electrical connection is certified, run a full test cycle of the Saunum air-blending heater and any integrated LED systems to experience the unique Saunum climate.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Aftercare\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Saunum is designed to provide a lifetime of superior wellness.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMaintenance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePeriodically inspect the wood finish and electrical components. Proper maintenance ensures the patented air-blending system continues to perform at its peak for decades.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAs your dedicated reseller, we provide long-term assistance. Contact our team at any time for maintenance advice, replacement parts, or technical support.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Classic Mini Outdoor Sauna is compatible with two Saunum heater systems, allowing you to tailor performance to your preferences:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSaunum Experience Heater: \u003c\/strong\u003e\u003cspan\u003eIdeal for compact cabins, offering adjustable height, powerful air blending, and efficient energy use.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSaunum Spa Session Heater: \u003c\/strong\u003e\u003cspan\u003eA wall-mounted solution with concealed air ducting, enhanced steam control, and extended heat retention.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBoth heaters integrate with \u003c\/span\u003e\u003cspan\u003eSaunum Leil smart controls\u003c\/span\u003e\u003cspan\u003e, available with mobile and Wi-Fi functionality, giving you full control over temperature, timing, and session preparation.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eDelivery and Unloading Guide\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp\u003eAll Saunum products are custom-crafted to order in Estonia, the historic home of the traditional sauna. While we are pleased to offer complimentary delivery directly to your doorstep, please be advised that unloading and final positioning of the sauna are the customer's responsibility.\u003cbr\u003eBecause all Saunum saunas arrive fully assembled, they cannot be offloaded by hand. We highly recommend consulting our \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-aircube-double-outdoor-sauna-with-changing-room-technical-drawing.pdf?v=1728221733\"\u003eInstallation Guide\u003c\/a\u003e prior to delivery to ensure your site is adequately prepared.\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cstrong\u003eOffloading Options\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDepending on your property's accessibility, you will need to arrange one of the following specialised offloading methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eForklift:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis is the most cost-effective solution, provided your property has adequate space and suitable terrain to transport the sauna from the delivery truck to its final location.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHIAB (Lorry Loader):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA highly practical and affordable option if the sauna needs to be lifted over roadside boundaries, such as fences or low walls.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eCrane:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis service is necessary for more complex deliveries where the sauna's final destination is situated far from the road and is inaccessible to a forklift.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe can arrange the unloading for you, for an additional fee.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eFoundation and Site Preparation Requirements\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProper site preparation is essential to ensure the longevity and structural integrity of your sauna. Please ensure your chosen location meets the following criteria prior to delivery:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLevel and Stable Base:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe foundation must be completely level and stable to safely support the weight of the sauna.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFull Beam Support:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEvery base beam beneath the sauna requires continuous, solid support underneath it.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMinimum Elevation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTo ensure proper airflow and prevent moisture damage, the sauna must be elevated at least \u003c\/span\u003e\u003cspan\u003e75 mm\u003c\/span\u003e\u003cspan\u003e above the surrounding ground. Please note that this elevation rule applies even if you are placing the sauna on a hardscape surface, such as a terrace or pavement.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eOur Recommendations for a Perfect Base:\u003c\/strong\u003e We highly recommend placing the sauna on concrete blocks or concrete strip foundations set over compressed gravel. If you are installing over natural ground, laying a geotextile weed membrane underneath the sauna will effectively prevent grass and weeds from growing into the structure.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eNeed Assistance?\u003c\/strong\u003e\u003cspan\u003e If you are uncertain about site preparation or which offloading solution is most appropriate for your property, please contact us. Our team is happy to provide personalised advice and help you determine the best approach for a seamless delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-aircube-double-outdoor-sauna-with-changing-room-technical-drawing.pdf?v=1728221733\"\u003e\u003cspan\u003eSaunum AirCube Double Technical Drawing\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-experience-heater-installation-manual.pdf?v=1727782069\"\u003e\u003cspan\u003eSaunum Experience Heater Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-spa-session-heater-installation-manual.pdf?v=1727782070\"\u003e\u003cspan\u003eSaunum Spa Session Heater Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-outdoor-saunas-electrical-connections.pdf?v=1727782067\"\u003e\u003cspan\u003eSaunum Outdoor Saunas Electrical Connections\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-ready-made-saunas-catalogue.pdf?v=1727713979\"\u003e\u003cspan\u003eSaunum Ready Made Saunas Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/saunum-company-presentation.pdf?v=1727713985\"\u003e\u003cspan\u003eSaunum Company Presentation\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Saunum","offers":[{"title":"Default Title","offer_id":56475616543052,"sku":null,"price":31999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/imgi_1_saunum-aircube-double-outdoor-sauna-with-changing-room-front-view_747x747_c59797f7-b30e-49bd-8dd9-fc58ebc8abb3.jpg?v=1768454038"},{"product_id":"jonas-2-person-modern-outdoor-sauna-cabin-celsium-wellness","title":"Jonas 2-Person Modern Outdoor Sauna Cabin | Celsium Wellness","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch1\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-55bdd8ab-7fff-01d4-85e8-74bc7ad2b05a\"\u003e\u003cspan\u003eJonas Mini – The Ultimate Space-Saving Luxury Garden Sauna\u003c\/span\u003e\u003c\/b\u003e\n\u003c\/h1\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRedefine your garden sanctuary with the Jonas Mini—the UK’s most sophisticated compact outdoor sauna. Engineered for those who refuse to compromise on design, the Jonas Mini delivers a professional-grade thermal experience within a minimalist, space-saving footprint.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn 2026, luxury is defined by Precision. The Jonas Mini is not just a sauna; it is a handcrafted architectural statement. Designed to fit seamlessly onto premium terraces, balconies, or curated urban gardens, it features an iconic floor-to-ceiling panoramic glass facade that blurs the line between your private retreat and the natural world. Whether you are a solo biohacker or a couple seeking a shared ritual, the Jonas Mini offers an immersive escape that fits where others cannot.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eThe Jonas Mini Advantage: Elite Engineering, Personalised\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Compact Footprint, Unlimited Luxury\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jonas Mini is the definitive answer to \"Luxury in Limited Space.\" Its optimised dimensions ensure rapid heat-up times and exceptional energy efficiency, making it perfect for spontaneous daily use. Despite its small exterior, the interior is meticulously designed to provide an open, airy feel, supported by the expansive glass front.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Artisan Craftsmanship \u0026amp; Premium Materials\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery Jonas Mini is hand-finished by master artisans using sustainably sourced Nordic timber. Choose from three world-class exterior finishes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eScandinavian Spruce:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eFor a timeless, natural Nordic elegance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eThermo Pine:\u003c\/strong\u003e\u003cspan\u003e Heat-treated for maximum dimensional stability in the UK climate.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eShou Sugi Ban:\u003c\/strong\u003e\u003cspan\u003e A traditional Japanese charred finish for ultimate weather resistance and a striking matte-black aesthetic.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Bespoke Glass \u0026amp; Interior Curation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTailor your atmosphere to your exact aesthetic. The Jonas Mini offers exclusive glass options, including Planibel Black for dramatic privacy, Bronze\/Grey tints, or Full Mirror glass for a seamless, light-reflecting garden finish. Inside, choose from Aspen, Black Alder, or Thermo Aspen to create a scent and texture profile that matches your recovery needs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. The Heart of the Heat: Smart Integration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jonas Mini is compatible with the world’s most advanced heating systems. From the sculptural Huum Drop to the Harvia Spirit WiFi, you can pre-heat your sanctuary from your smartphone, ensuring your 110°C peak performance is ready the moment you finish your training or workday.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specifications (Jonas Mini)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e\u003cspan\u003e 2 Persons (Ideal for solo recovery or intimate sessions).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e\u003cspan\u003e Ultra-compact footprint designed for balconies and small gardens.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eGlass:\u003c\/strong\u003e\u003cspan\u003e 8mm Tempered Safety Glass (Panoramic Facade).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLighting:\u003c\/strong\u003e\u003cspan\u003e Integrated ambient LEDs (under-bench\/backrest options).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCustomisation:\u003c\/strong\u003e\u003cspan\u003e Dual door placement (Left or Right) at no extra cost.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb id=\"docs-internal-guid-0a81d307-7fff-3b13-dc75-edc9345790f4\"\u003e\u003cspan\u003eBuild:\u003c\/span\u003e\u003cspan\u003e Available as a precision-fit Flat-pack or Fully Assembled delivery.\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2\u003e\u003cstrong\u003eThe Celsium Sauna Experience Buying Guides\u003c\/strong\u003e\u003c\/h2\u003e\n\u003ch3\u003e\u003cstrong\u003eHow It Works\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003eThe Celsium range represents the pinnacle of Nordic-inspired outdoor wellness. Because each sauna is a bespoke timber structure tailored to your specifications, we follow a meticulous process to ensure your installation is seamless and transparent.\u003c\/p\u003e\n\u003cp\u003eBelow is the step-by-step journey from your initial order to your first session.\u003c\/p\u003e\n\u003ch3\u003e1. Consultation, Place Your Order \u0026amp; Site Assessment\u003c\/h3\u003e\n\u003cp\u003eYour journey begins with selecting the Celsium model that fits your lifestyle, such as the popular Jonas Classic.\u003c\/p\u003e\n\u003cp\u003eWe invite you to schedule a personalised consultation with our specialist team to discuss your project in detail. We recognise that a wellness installation of this calibre is a significant investment, and we are dedicated to providing the expert guidance and transparency you need to move forward with complete confidence.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Logistics:\u003c\/strong\u003e Before we move your sauna into production, we consult with our \"last-mile\" delivery team. We verify your property access and site details to ensure that every logistical hurdle is cleared in advance.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBespoke Confirmation:\u003c\/strong\u003e Once we are confident the site is accessible and the specifications are correct, your order is officially logged.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e2. Handcrafted Production\u003c\/h3\u003e\n\u003cp\u003eCelsium saunas are not mass-produced; they are handcrafted to order.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Timeline:\u003c\/strong\u003e Due to the bespoke nature and high level of customisation, the production lead time is 6 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTotal Lead Time:\u003c\/strong\u003e Once production is complete, we allow an additional 2 weeks for secure transit and delivery coordination, making the total journey from order to your doorstep approximately 8 weeks.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Delivery \u0026amp; Professional Installation Services\u003c\/h3\u003e\n\u003cp\u003eWe believe in a \"concierge\" approach to logistics to ensure your sauna arrives in pristine condition.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplimentary Delivery:\u003c\/strong\u003e Delivery to your kerbside is free of charge.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional Assembly:\u003c\/strong\u003e To ensure your sauna is built to factory standards, we offer an expert installation service. You can request a bespoke quote at the point of purchase, and we will provide a clear timeline for our team to arrive and complete the build.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/h3\u003e\n\u003cp\u003eTo ensure your sauna performs perfectly for decades, two areas of preparation are essential:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e You must provide a solid, level base. This base must be engineered to support the combined weight of the structure and its occupants.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eExample:\u003c\/strong\u003e If your sauna weighs 600kg and is a 4-person model, your base should be rated to support 1,000kg – 1,100kg to account for the \"live load\" of users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Requirements:\u003c\/strong\u003e Electrical installation is the customer’s responsibility. We strongly recommend consulting a qualified electrician before placing your order.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eResources:\u003c\/strong\u003e We will provide you with the specific wiring and heater manuals for your model in advance so your electrician can prepare the correct armoured cabling and RCD protection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Delivery \u0026amp; Inspection\u003c\/h3\u003e\n\u003cp\u003eOn your scheduled delivery day, our team ensures a high-touch handover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePalletised Arrival:\u003c\/strong\u003e Your sauna will arrive securely palletised and weather-wrapped to protect the timber components.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntegrated Assistance:\u003c\/strong\u003e We provide kerbside delivery as standard. However, if access permits, our team will get the pallet as close to your desired position as possible. Our delivery crew will also assist you in manually carrying the individual components from the pallet to your designated installation site.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe 24-Hour Rule:\u003c\/strong\u003e Once unpacked, please check all components carefully. To maintain warranty eligibility, any missing or damaged items must be reported to us within 24 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e6. Installation Pathways\u003c\/h3\u003e\n\u003cp\u003eA Celsium sauna is a precision-engineered structure. You have two primary options for assembly:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eOption A: Internal Installation Team:\u003c\/strong\u003e We can deploy a team of two-three qualified carpenters to assemble your sauna on-site. Most builds are completed in one working day, though larger bespoke structures may take longer.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePricing:\u003c\/strong\u003e The installation fee covers the build. Travel is free within Mainland UK (England).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExtended Areas:\u003c\/strong\u003e We provide installation services to the Channel Islands, Ireland, Scotland, Wales, the Isle of Wight, and Guernsey, though these will be quoted separately based on travel and logistics.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOption B: Independent Carpenter:\u003c\/strong\u003e We recommend that only a qualified carpenter handle the assembly if you are not using our internal team.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e7. Warranty Validation \u0026amp; Handover\u003c\/h3\u003e\n\u003cp\u003eTo validate your manufacturer’s warranty and protect your investment:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEssential Wood Treatment:\u003c\/strong\u003e You must immediately apply a breathable wood oil to both the interior and exterior of the build. This protects the timber from moisture and UV damage while allowing the wood to \"breathe\" during heat cycles.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMechanical \u0026amp; System Check:\u003c\/strong\u003e Our team (or your installer) will verify that all doors, windows, and ventilation slats function smoothly.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTest Cycle:\u003c\/strong\u003e Once the electrician has certified the connection, run a full test cycle of the heater and any integrated LED systems to ensure everything is calibrated correctly.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e8. Enjoy Your Sauna \u0026amp; Aftercare\u003c\/h3\u003e\n\u003cp\u003eYour Celsium sauna is designed to be a lifetime sanctuary.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAftercare:\u003c\/strong\u003e Periodically inspect the timber finish and the electrical components. We recommend re-applying breathable oil as needed, depending on your local climate.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e As your dedicated reseller, we are here for the long haul. Contact us anytime for replacement parts, seasonal maintenance advice, or technical assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2\u003eProactive Logistics \u0026amp; Lead Times\u003c\/h2\u003e\n\u003cp\u003eWe recognise that a wellness installation of this calibre is a significant investment. We ensure all logistical hurdles are cleared before your sauna enters production.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSite Assessment:\u003c\/strong\u003e Before production begins, we consult with our \"last-mile\" delivery team to verify property access and site details.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProduction Timeline:\u003c\/strong\u003e Celsium saunas are handcrafted to order. The production lead time is 6 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTotal Lead Time:\u003c\/strong\u003e We allow an additional 2 weeks for secure transit and delivery coordination, making the total journey from order to doorstep approximately 8 weeks.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eDelivery \u0026amp; Handover\u003c\/h2\u003e\n\u003cp\u003eWe are committed to a high-touch delivery experience to ensure your sauna arrives in pristine condition.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplimentary Shipping:\u003c\/strong\u003e Delivery to your kerbside is free of charge within the UK Mainland.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePalletised Arrival:\u003c\/strong\u003e Your sauna arrives securely palletised and weather-wrapped to protect the timber components.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntegrated Assistance:\u003c\/strong\u003e As standard, our delivery crew will assist you in manually carrying the individual components from the pallet to your designated installation site (where access permits).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e24-Hour Quality Audit:\u003c\/strong\u003e Please inspect all components upon unpacking. To maintain warranty eligibility, any transit-related concerns must be reported within 24 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003ePreparation Checklist (Pre-Delivery)\u003c\/h2\u003e\n\u003cp\u003eTo ensure a successful installation, the following must be prepared in advance:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e You must provide a solid, level base engineered to support the structure's weight plus the \"live load\" of occupants (e.g., a 600kg sauna for 4 people requires a base rated for 1,000kg – 1,100kg).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Requirements:\u003c\/strong\u003e Electrical installation is the customer’s responsibility. You must consult a qualified electrician to ensure the correct armoured cabling and RCD protection are installed. We will provide specific wiring manuals in advance to assist your professional.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eInstallation Pathways\u003c\/h2\u003e\n\u003cp\u003eA Celsium sauna is a precision-engineered structure. You have two primary options for assembly:\u003c\/p\u003e\n\u003ch3\u003eOption A: Professional Internal Installation\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eWe can deploy a team of 2–3 qualified carpenters to assemble your sauna on-site.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTimeline:\u003c\/strong\u003e Most builds are completed in one working day.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePricing:\u003c\/strong\u003e If you request a quote, we can give you a more accurate price as this is model-dependent.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCoverage:\u003c\/strong\u003e Travel is free within Mainland UK (England). Services to the Channel Islands, Ireland, Scotland, Wales, the Isle of Wight, and Guernsey are available and quoted separately.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eOption B: Independent Carpenter\u003c\/h3\u003e\n\u003cp\u003eIf you choose not to use our team, we strongly recommend that only a qualified carpenter handles the assembly to ensure the structure is built to factory specifications.\u003c\/p\u003e\n\u003ch2\u003eWarranty Validation \u0026amp; Ongoing Aftercare\u003c\/h2\u003e\n\u003cp\u003eTo protect your investment and validate your manufacturer’s warranty:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEssential Wood Treatment:\u003c\/strong\u003e You must immediately apply a breathable wood oil to both the interior and exterior to protect the timber from moisture and UV damage.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFinal System Check:\u003c\/strong\u003e Verify that all doors, windows, and ventilation slats operate smoothly, and perform a full heater test cycle once the electrical connection is certified.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e As your dedicated partner, we provide ongoing customer support for the life of your sauna. Contact us anytime for seasonal maintenance advice, replacement parts, or technical assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2\u003eProfessional 2-Year Limited Warranty: Celsium Wellness Saunas\u003c\/h2\u003e\n\u003cp\u003eAs an authorised professional provider of Celsium Wellness Saunas, we offer a comprehensive 2-Year (24-Month) Warranty across our entire sauna collection. Engineered to elite Scandinavian standards, Celsium saunas represent the pinnacle of outdoor and indoor wellness, utilising premium materials and advanced structural craftsmanship to ensure a lifetime of therapeutic performance.\u003c\/p\u003e\n\u003cp\u003eThis warranty provides peace of mind for our high-end clientele, ensuring that your investment is backed by professional-grade hardware guarantees and dedicated technical aftercare.\u003c\/p\u003e\n\u003ch3\u003e1. Warranty Scope \u0026amp; Coverage Duration\u003c\/h3\u003e\n\u003cp\u003eEvery Celsium Wellness product is protected by a 24-month guarantee, effective from the date of delivery. This warranty covers manufacturing and material defects, ensuring your system performs to its intended high-level specifications.\u003c\/p\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003eComponent Category\u003c\/th\u003e\n\u003cth\u003eWarranty Period\u003c\/th\u003e\n\u003cth\u003eCoverage Specifics\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStructural Integrity\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003ctd\u003eMain cabin structure, precision joinery, and frame.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer Defects\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003ctd\u003eAll integrated hardware and production-related faults.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTechnical Support\u003c\/td\u003e\n\u003ctd\u003eLifetime\u003c\/td\u003e\n\u003ctd\u003eAccess to professional wellness consultants and support.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHeater Components\u003c\/td\u003e\n\u003ctd\u003eVaries\u003c\/td\u003e\n\u003ctd\u003eProtected under specific manufacturer terms (Harvia\/HUUM).\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e2. Professional Quality Standards\u003c\/h3\u003e\n\u003cp\u003eCelsium saunas are designed for durability in fluctuating climates. This warranty safeguards the premium engineering that distinguishes Celsium as a leading choice for luxury recovery environments.\u003c\/p\u003e\n\u003ch4\u003eI. Structural \u0026amp; Material Guarantee\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePremium Timber Integrity:\u003c\/strong\u003e Coverage for defects in the raw materials and craftsmanship that compromise the structural safety of the sauna.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePrecision Glazing:\u003c\/strong\u003e Protection for the tempered glass panels and panoramic windows against manufacturing-related stress fractures.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHardware \u0026amp; Fittings:\u003c\/strong\u003e Full coverage for high-durability hinges, handles, and internal bench structures.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eII. Heating \u0026amp; Intelligent Controls\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eManufacturer Alignment:\u003c\/strong\u003e Celsium utilises the world's most reliable heating systems (including Harvia and HUUM). These components are covered under their respective professional warranties, typically ranging from 2–5 years for private residential use.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Safety:\u003c\/strong\u003e Protection for factory-installed wiring and integrated lighting modules when commissioned by a qualified professional.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Professional Installation \u0026amp; Maintenance\u003c\/h3\u003e\n\u003cp\u003eTo ensure the longevity of your 2-year warranty and the safety of the unit, the following professional criteria must be met:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCertified Assembly:\u003c\/strong\u003e The warranty is valid provided the sauna is assembled according to the guidelines in the Celsium User Manual. Please note that certain warranty protections may be invalidated if the unit is not professionally assembled by an authorised team or a certified contractor.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Commissioning:\u003c\/strong\u003e All electrical components, including heaters and control panels, must be connected by a qualified electrician. Proof of certified installation may be required to process a claim.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSite Preparation:\u003c\/strong\u003e The sauna must be placed on a level, solid foundation (concrete, gravel, or reinforced decking) to prevent structural warping or moisture ingress.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMaintenance Protocols:\u003c\/strong\u003e Regular maintenance, including appropriate wood staining and internal cleaning as outlined in the manual, is a prerequisite for continued warranty validity.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. General Exclusions\u003c\/h3\u003e\n\u003cp\u003eThis warranty is designed to protect against faults in craftsmanship and materials. It does not cover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eNatural Wood Characteristics:\u003c\/strong\u003e As a natural product, wood may experience minor discolouration, dimensional changes, or small cracks due to humidity fluctuations. These are not considered defects.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironmental Damage:\u003c\/strong\u003e Damages caused by extreme weather events (storms, lightning, floods) or improper outdoor storage (unassembled units left for over 1 year).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eImproper Use:\u003c\/strong\u003e Damages resulting from maintaining the sauna at temperatures exceeding 120°C or using it for purposes other than its intended function.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnauthorised Repairs:\u003c\/strong\u003e Any modifications or attempted repairs by non-authorised personnel will immediately void the warranty.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Commercial \u0026amp; Trailer Installations\u003c\/h3\u003e\n\u003cp\u003eProducts used in commercial environments (such as spas, rental facilities, gyms, health clubs) or installed on mobile trailers may be subject to unique warranty terms. These terms are different from the 2-year standard and must be confirmed at the time of purchase or in your User Manual.\u003c\/p\u003e\n\u003ch3\u003e6. Claim Procedure \u0026amp; Support\u003c\/h3\u003e\n\u003cp\u003eTo activate your warranty service, any identified defects must be reported to our team within 7 days of discovery.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRequired for Claim:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProof of Purchase and Delivery Date.\u003c\/li\u003e\n\u003cli\u003ePhotographs\/Video of the identified defect.\u003c\/li\u003e\n\u003cli\u003eConfirmation of professional electrical installation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eFor technical assistance or to submit a warranty inquiry, please contact our support team at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003eReturns Policy\u003c\/h5\u003e\n\u003ch2\u003eReturns and Refunds Policy: Bespoke \u0026amp; Made-to-Order Collection\u003c\/h2\u003e\n\u003cp\u003eAt Balance Recovery, we curate a selection of premium, made-to-order products designed to meet the highest standards of wellness and craftsmanship. Because items within our bespoke range are commissioned specifically to your requirements, our returns and refunds policy is structured to reflect the specialised nature of these products.\u003c\/p\u003e\n\u003ch3\u003e1. The Bespoke Nature of Your Purchase\u003c\/h3\u003e\n\u003cp\u003eProducts in our made-to-order collection are commissioned and prepared according to the specific dimensions, materials, and finishes selected at the time of purchase.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFinal Sale:\u003c\/strong\u003e Due to the personalised nature of these items, we are unable to accept returns or offer refunds for a \"change of mind\" once the order has entered production.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAccuracy:\u003c\/strong\u003e We encourage customers to verify all site dimensions and technical requirements before finalising an order.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e2. Natural Material Disclosure\u003c\/h3\u003e\n\u003cp\u003eMany products in our collection are crafted from high-quality, sustainably sourced timber. Wood is a natural, living material, and as such:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnique Characteristics:\u003c\/strong\u003e Every item will feature distinct variations in grain pattern, knots, and texture.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTone \u0026amp; Colour:\u003c\/strong\u003e Final wood shading may vary slightly from digital gallery images or physical samples. These nuances are not considered manufacturing defects but are evidence of the material's authentic, natural origin.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironmental Response:\u003c\/strong\u003e Minor surface \"shakes\" (small cracks) may occur as wood adapts to its environment; these do not compromise the structural integrity or performance of the product.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Order Cancellations and Amendments\u003c\/h3\u003e\n\u003cp\u003eTo ensure timely delivery, orders are processed into the production cycle shortly after confirmation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCancellation Window:\u003c\/strong\u003e You may request a cancellation or amendment within 24 hours of placing your order.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdministration Fees:\u003c\/strong\u003e Cancellations requested after this window, but before the commencement of fabrication, will incur a 10% fee to cover administrative costs and material allocation with our production partners.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePost-Fabrication:\u003c\/strong\u003e Once an item has entered production, we are unable to facilitate cancellations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. Damages and Manufacturing Faults\u003c\/h3\u003e\n\u003cp\u003eEvery product undergoes a rigorous quality assurance check before dispatch. In the event of a discrepancy:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eTransit Damage:\u003c\/strong\u003e Please inspect your delivery immediately. Any damage sustained during transit must be noted on the delivery paperwork and reported to \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e within 48 hours, accompanied by photographic evidence.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManufacturing Defects:\u003c\/strong\u003e If a product is found to have an inherent manufacturing fault, please contact our support team. We will coordinate with our specialist technicians to provide a repair, replacement, or refund in accordance with the Consumer Rights Act 2015.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Statutory Rights and Compliance\u003c\/h3\u003e\n\u003cp\u003eOur policy is designed to be fully transparent and compliant with UK Consumer Law:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Contracts Regulations 2013:\u003c\/strong\u003e Bespoke and made-to-order goods are legally exempt from the standard 14-day \"cooling-off\" period for distance selling.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Rights Act 2015:\u003c\/strong\u003e Your purchase must be of satisfactory quality, fit for purpose, and as described. Your statutory rights regarding faulty or misdescribed goods remain fully protected.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e6. Contact and Support\u003c\/h3\u003e\n\u003cp\u003eIf you have any questions regarding the specifications of a product or the status of an existing order, please contact our concierge team:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEmail:\u003c\/strong\u003e \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eResponse Time:\u003c\/strong\u003e We aim to address all inquiries within one business day.\u003c\/p\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1191\/2400\/files\/H1001L02_v6_DROP_User_Manual_EU_2025_PRINT.pdf?v=1766574858\"\u003eHuum drop 6kw: User Manual\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1191\/2400\/files\/Single_phase_Connection_NOTE_02_e6fc1139-c11a-448b-994f-5bfa74e981a0.pdf?v=1745331033\"\u003eConnection Guide\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Celsium","offers":[{"title":"Default Title","offer_id":56848022176076,"sku":null,"price":9999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/JonasMini.png?v=1772176419"},{"product_id":"jonas-4-person-modern-outdoor-sauna-cabin-celsium-wellness","title":"Jonas 4 Person Modern Outdoor Sauna Cabin | Celsium Wellness","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch1\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-8ceb9deb-7fff-6964-5ce2-3df4c530f2ea\"\u003e\u003cspan\u003eJonas Classic – The Ultimate Modern Outdoor Garden Sauna\u003c\/span\u003e\u003c\/b\u003e\n\u003c\/h1\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElevate your property and your health with the Jonas Classic—the UK’s premier 4-person outdoor sauna. Balancing a compact footprint with a surprisingly expansive interior, the Jonas Classic is designed to be the centrepiece of the modern British garden.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn 2026, luxury is defined by Seamless Integration. The Jonas Classic is a handcrafted masterpiece that blurs the line between high-end furniture and professional wellness infrastructure. Featuring a signature floor-to-ceiling panoramic glass facade, it provides an immersive thermal escape while maintaining a restrained, rectilinear form that complements contemporary UK architecture. Whether used for a post-workout recovery ritual or as a social wellness hub for family and friends, the Jonas Classic delivers an uncompromising Finnish sauna experience.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eThe Jonas Classic Advantage: Professional Craftsmanship, Bespoke Detail\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. The Perfect 4-Person Proportions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jonas Classic is engineered for versatility. Its \u003c\/span\u003e\u003cspan\u003e2.17m x 2.17m footprint\u003c\/span\u003e\u003cspan\u003e is meticulously optimised to fit comfortably into mid-sized gardens or terraces. Yet, it provides enough interior volume for four adults to sit comfortably or for two users to recline fully. This balance makes it the most sought-after size for UK residential wellness suites.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Artisan Thermal Engineering\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBuilt by seasoned artisans using premium, sustainably sourced Nordic timber, the Jonas Classic is designed for the UK climate. You can choose from three elite exterior finishes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eScandinavian Spruce:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTraditional Nordic elegance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eThermo Pine:\u003c\/strong\u003e\u003cspan\u003e Heat-treated at 200°C for ultimate dimensional stability and rot resistance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eShou Sugi Ban:\u003c\/strong\u003e\u003cspan\u003e An ancient Japanese charred-timber finish providing a striking matte-black aesthetic and superior weather protection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Curated Interior Wellness\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTailor your environment to your specific recovery goals. With five glass colour options—ranging from Planibel Black for dramatic privacy to Full Mirror glass for a light-reflecting garden effect—and five interior wood types (Aspen, Black Alder, Thermo Aspen), the Jonas Classic is a fully bespoke sanctuary. Integrated dimmable LED lighting creates a warm, atmospheric glow that perfectly highlights the craftsmanship of the multi-level benches.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. High-Performance Heating Compatibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jonas Classic is designed to house the world's most advanced heating systems. Whether you prefer the ritual of a Harvia M3 wood-fired heater or the smart convenience of a WiFi-controlled Huum Drop, this sauna ensures rapid heat-up times and consistent thermal saturation, reaching peak temperatures up to 110°C.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specifications (Jonas Classic)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e\u003cspan\u003e 4 Persons (seated) \/ 2 Persons (reclined).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e\u003cspan\u003e 2.17m (W) x 2.17m (D) x 2.55m (H).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eGlass:\u003c\/strong\u003e\u003cspan\u003e 8mm Tempered Safety Glass (Panoramic Front Facade).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLighting:\u003c\/strong\u003e\u003cspan\u003e Dimmable under-bench LED strips included as standard.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCustomisation:\u003c\/strong\u003e\u003cspan\u003e Dual door placement (Left or Right) at no extra cost.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb id=\"docs-internal-guid-38c55a3d-7fff-8e3c-96e1-8157bfc982cc\"\u003e\u003cspan\u003eBuild Options:\u003c\/span\u003e\u003cspan\u003e Available as a precision-fit Flat-pack or a Fully Assembled \"Plug \u0026amp; Play\" delivery.\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2\u003e\u003cstrong\u003eThe Celsium Sauna Experience Buying Guides\u003c\/strong\u003e\u003c\/h2\u003e\n\u003ch3\u003eHow It Works\u003c\/h3\u003e\n\u003cp\u003eThe Celsium range represents the pinnacle of Nordic-inspired outdoor wellness. Because each sauna is a bespoke timber structure tailored to your specifications, we follow a meticulous process to ensure your installation is seamless and transparent.\u003c\/p\u003e\n\u003cp\u003eBelow is the step-by-step journey from your initial order to your first session.\u003c\/p\u003e\n\u003ch3\u003e1. Consultation, Place Your Order \u0026amp; Site Assessment\u003c\/h3\u003e\n\u003cp\u003eYour journey begins with selecting the Celsium model that fits your lifestyle, such as the popular Jonas Classic.\u003c\/p\u003e\n\u003cp\u003eWe invite you to schedule a personalised consultation with our specialist team to discuss your project in detail. We recognise that a wellness installation of this calibre is a significant investment, and we are dedicated to providing the expert guidance and transparency you need to move forward with complete confidence.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Logistics:\u003c\/strong\u003e Before we move your sauna into production, we consult with our \"last-mile\" delivery team. We verify your property access and site details to ensure that every logistical hurdle is cleared in advance.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBespoke Confirmation:\u003c\/strong\u003e Once we are confident the site is accessible and the specifications are correct, your order is officially logged.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e2. Handcrafted Production\u003c\/h3\u003e\n\u003cp\u003eCelsium saunas are not mass-produced; they are handcrafted to order.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Timeline:\u003c\/strong\u003e Due to the bespoke nature and high level of customisation, the production lead time is 6 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTotal Lead Time:\u003c\/strong\u003e Once production is complete, we allow an additional 2 weeks for secure transit and delivery coordination, making the total journey from order to your doorstep approximately 8 weeks.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Delivery \u0026amp; Professional Installation Services\u003c\/h3\u003e\n\u003cp\u003eWe believe in a \"concierge\" approach to logistics to ensure your sauna arrives in pristine condition.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplimentary Delivery:\u003c\/strong\u003e Delivery to your kerbside is free of charge.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional Assembly:\u003c\/strong\u003e To ensure your sauna is built to factory standards, we offer an expert installation service. You can request a bespoke quote at the point of purchase, and we will provide a clear timeline for our team to arrive and complete the build.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/h3\u003e\n\u003cp\u003eTo ensure your sauna performs perfectly for decades, two areas of preparation are essential:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e You must provide a solid, level base. This base must be engineered to support the combined weight of the structure and its occupants.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eExample:\u003c\/strong\u003e If your sauna weighs 600kg and is a 4-person model, your base should be rated to support 1,000kg – 1,100kg to account for the \"live load\" of users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Requirements:\u003c\/strong\u003e Electrical installation is the customer’s responsibility. We strongly recommend consulting a qualified electrician before placing your order.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eResources:\u003c\/strong\u003e We will provide you with the specific wiring and heater manuals for your model in advance so your electrician can prepare the correct armoured cabling and RCD protection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Delivery \u0026amp; Inspection\u003c\/h3\u003e\n\u003cp\u003eOn your scheduled delivery day, our team ensures a high-touch handover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePalletised Arrival:\u003c\/strong\u003e Your sauna will arrive securely palletised and weather-wrapped to protect the timber components.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntegrated Assistance:\u003c\/strong\u003e We provide kerbside delivery as standard. However, if access permits, our team will get the pallet as close to your desired position as possible. Our delivery crew will also assist you in manually carrying the individual components from the pallet to your designated installation site.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe 24-Hour Rule:\u003c\/strong\u003e Once unpacked, please check all components carefully. To maintain warranty eligibility, any missing or damaged items must be reported to us within 24 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e6. Installation Pathways\u003c\/h3\u003e\n\u003cp\u003eA Celsium sauna is a precision-engineered structure. You have two primary options for assembly:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eOption A: Internal Installation Team:\u003c\/strong\u003e We can deploy a team of two-three qualified carpenters to assemble your sauna on-site. Most builds are completed in one working day, though larger bespoke structures may take longer.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePricing:\u003c\/strong\u003e The installation fee covers the build. Travel is free within Mainland UK (England).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExtended Areas:\u003c\/strong\u003e We provide installation services to the Channel Islands, Ireland, Scotland, Wales, the Isle of Wight, and Guernsey, though these will be quoted separately based on travel and logistics.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOption B: Independent Carpenter:\u003c\/strong\u003e We recommend that only a qualified carpenter handle the assembly if you are not using our internal team.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e7. Warranty Validation \u0026amp; Handover\u003c\/h3\u003e\n\u003cp\u003eTo validate your manufacturer’s warranty and protect your investment:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEssential Wood Treatment:\u003c\/strong\u003e You must immediately apply a breathable wood oil to both the interior and exterior of the build. This protects the timber from moisture and UV damage while allowing the wood to \"breathe\" during heat cycles.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMechanical \u0026amp; System Check:\u003c\/strong\u003e Our team (or your installer) will verify that all doors, windows, and ventilation slats function smoothly.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTest Cycle:\u003c\/strong\u003e Once the electrician has certified the connection, run a full test cycle of the heater and any integrated LED systems to ensure everything is calibrated correctly.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e8. Enjoy Your Sauna \u0026amp; Aftercare\u003c\/h3\u003e\n\u003cp\u003eYour Celsium sauna is designed to be a lifetime sanctuary.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAftercare:\u003c\/strong\u003e Periodically inspect the timber finish and the electrical components. We recommend re-applying breathable oil as needed, depending on your local climate.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e As your dedicated reseller, we are here for the long haul. Contact us anytime for replacement parts, seasonal maintenance advice, or technical assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2\u003eProactive Logistics \u0026amp; Lead Times\u003c\/h2\u003e\n\u003cp\u003eWe recognise that a wellness installation of this calibre is a significant investment. We ensure all logistical hurdles are cleared before your sauna enters production.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSite Assessment:\u003c\/strong\u003e Before production begins, we consult with our \"last-mile\" delivery team to verify property access and site details.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProduction Timeline:\u003c\/strong\u003e Celsium saunas are handcrafted to order. The production lead time is 6 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTotal Lead Time:\u003c\/strong\u003e We allow an additional 2 weeks for secure transit and delivery coordination, making the total journey from order to doorstep approximately 8 weeks.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eDelivery \u0026amp; Handover\u003c\/h2\u003e\n\u003cp\u003eWe are committed to a high-touch delivery experience to ensure your sauna arrives in pristine condition.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplimentary Shipping:\u003c\/strong\u003e Delivery to your kerbside is free of charge within the UK Mainland.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePalletised Arrival:\u003c\/strong\u003e Your sauna arrives securely palletised and weather-wrapped to protect the timber components.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntegrated Assistance:\u003c\/strong\u003e As standard, our delivery crew will assist you in manually carrying the individual components from the pallet to your designated installation site (where access permits).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e24-Hour Quality Audit:\u003c\/strong\u003e Please inspect all components upon unpacking. To maintain warranty eligibility, any transit-related concerns must be reported within 24 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003ePreparation Checklist (Pre-Delivery)\u003c\/h2\u003e\n\u003cp\u003eTo ensure a successful installation, the following must be prepared in advance:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e You must provide a solid, level base engineered to support the structure's weight plus the \"live load\" of occupants (e.g., a 600kg sauna for 4 people requires a base rated for 1,000kg – 1,100kg).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Requirements:\u003c\/strong\u003e Electrical installation is the customer’s responsibility. You must consult a qualified electrician to ensure the correct armoured cabling and RCD protection are installed. We will provide specific wiring manuals in advance to assist your professional.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eInstallation Pathways\u003c\/h2\u003e\n\u003cp\u003eA Celsium sauna is a precision-engineered structure. You have two primary options for assembly:\u003c\/p\u003e\n\u003ch3\u003eOption A: Professional Internal Installation\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eWe can deploy a team of 2–3 qualified carpenters to assemble your sauna on-site.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTimeline:\u003c\/strong\u003e Most builds are completed in one working day.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePricing:\u003c\/strong\u003e If you request a quote, we can give you a more accurate price as this is model dependant.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCoverage:\u003c\/strong\u003e Travel is free within Mainland UK (England). Services to the Channel Islands, Ireland, Scotland, Wales, the Isle of Wight, and Guernsey are available and quoted separately.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eOption B: Independent Carpenter\u003c\/h3\u003e\n\u003cp\u003eIf you choose not to use our team, we strongly recommend that only a qualified carpenter handles the assembly to ensure the structure is built to factory specifications.\u003c\/p\u003e\n\u003ch2\u003eWarranty Validation \u0026amp; Ongoing Aftercare\u003c\/h2\u003e\n\u003cp\u003eTo protect your investment and validate your manufacturer’s warranty:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEssential Wood Treatment:\u003c\/strong\u003e You must immediately apply a breathable wood oil to both the interior and exterior to protect the timber from moisture and UV damage.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFinal System Check:\u003c\/strong\u003e Verify that all doors, windows, and ventilation slats operate smoothly, and perform a full heater test cycle once the electrical connection is certified.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e As your dedicated partner, we provide ongoing customer support for the life of your sauna. Contact us anytime for seasonal maintenance advice, replacement parts, or technical assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2\u003eProfessional 2-Year Limited Warranty: Celsium Wellness Saunas\u003c\/h2\u003e\n\u003cp\u003eAs an authorised professional provider of Celsium Wellness Saunas, we offer a comprehensive 2-Year (24-Month) Warranty across our entire sauna collection. Engineered to elite Scandinavian standards, Celsium saunas represent the pinnacle of outdoor and indoor wellness, utilising premium materials and advanced structural craftsmanship to ensure a lifetime of therapeutic performance.\u003c\/p\u003e\n\u003cp\u003eThis warranty provides peace of mind for our high-end clientele, ensuring that your investment is backed by professional-grade hardware guarantees and dedicated technical aftercare.\u003c\/p\u003e\n\u003ch3\u003e1. Warranty Scope \u0026amp; Coverage Duration\u003c\/h3\u003e\n\u003cp\u003eEvery Celsium Wellness product is protected by a 24-month guarantee, effective from the date of delivery. This warranty covers manufacturing and material defects, ensuring your system performs to its intended high-level specifications.\u003c\/p\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003eComponent Category\u003c\/th\u003e\n\u003cth\u003eWarranty Period\u003c\/th\u003e\n\u003cth\u003eCoverage Specifics\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStructural Integrity\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003ctd\u003eMain cabin structure, precision joinery, and frame.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer Defects\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003ctd\u003eAll integrated hardware and production-related faults.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTechnical Support\u003c\/td\u003e\n\u003ctd\u003eLifetime\u003c\/td\u003e\n\u003ctd\u003eAccess to professional wellness consultants and support.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHeater Components\u003c\/td\u003e\n\u003ctd\u003eVaries\u003c\/td\u003e\n\u003ctd\u003eProtected under specific manufacturer terms (Harvia\/HUUM).\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e2. Professional Quality Standards\u003c\/h3\u003e\n\u003cp\u003eCelsium saunas are designed for durability in fluctuating climates. This warranty safeguards the premium engineering that distinguishes Celsium as a leading choice for luxury recovery environments.\u003c\/p\u003e\n\u003ch4\u003eI. Structural \u0026amp; Material Guarantee\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePremium Timber Integrity:\u003c\/strong\u003e Coverage for defects in the raw materials and craftsmanship that compromise the structural safety of the sauna.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePrecision Glazing:\u003c\/strong\u003e Protection for the tempered glass panels and panoramic windows against manufacturing-related stress fractures.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHardware \u0026amp; Fittings:\u003c\/strong\u003e Full coverage for high-durability hinges, handles, and internal bench structures.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eII. Heating \u0026amp; Intelligent Controls\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eManufacturer Alignment:\u003c\/strong\u003e Celsium utilises the world's most reliable heating systems (including Harvia and HUUM). These components are covered under their respective professional warranties, typically ranging from 2–5 years for private residential use.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Safety:\u003c\/strong\u003e Protection for factory-installed wiring and integrated lighting modules when commissioned by a qualified professional.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Professional Installation \u0026amp; Maintenance\u003c\/h3\u003e\n\u003cp\u003eTo ensure the longevity of your 2-year warranty and the safety of the unit, the following professional criteria must be met:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCertified Assembly:\u003c\/strong\u003e The warranty is valid provided the sauna is assembled according to the guidelines in the Celsium User Manual. Please note that certain warranty protections may be invalidated if the unit is not professionally assembled by an authorised team or a certified contractor.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Commissioning:\u003c\/strong\u003e All electrical components, including heaters and control panels, must be connected by a qualified electrician. Proof of certified installation may be required to process a claim.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSite Preparation:\u003c\/strong\u003e The sauna must be placed on a level, solid foundation (concrete, gravel, or reinforced decking) to prevent structural warping or moisture ingress.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMaintenance Protocols:\u003c\/strong\u003e Regular maintenance, including appropriate wood staining and internal cleaning as outlined in the manual, is a prerequisite for continued warranty validity.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. General Exclusions\u003c\/h3\u003e\n\u003cp\u003eThis warranty is designed to protect against faults in craftsmanship and materials. It does not cover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eNatural Wood Characteristics:\u003c\/strong\u003e As a natural product, wood may experience minor discolouration, dimensional changes, or small cracks due to humidity fluctuations. These are not considered defects.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironmental Damage:\u003c\/strong\u003e Damages caused by extreme weather events (storms, lightning, floods) or improper outdoor storage (unassembled units left for over 1 year).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eImproper Use:\u003c\/strong\u003e Damages resulting from maintaining the sauna at temperatures exceeding 120°C or using it for purposes other than its intended function.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnauthorised Repairs:\u003c\/strong\u003e Any modifications or attempted repairs by non-authorised personnel will immediately void the warranty.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Commercial \u0026amp; Trailer Installations\u003c\/h3\u003e\n\u003cp\u003eProducts used in commercial environments (such as spas, rental facilities, gyms, health clubs) or installed on mobile trailers may be subject to unique warranty terms. These terms are different from the 2-year standard and must be confirmed at the time of purchase or in your User Manual.\u003c\/p\u003e\n\u003ch3\u003e6. Claim Procedure \u0026amp; Support\u003c\/h3\u003e\n\u003cp\u003eTo activate your warranty service, any identified defects must be reported to our team within 7 days of discovery.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRequired for Claim:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProof of Purchase and Delivery Date.\u003c\/li\u003e\n\u003cli\u003ePhotographs\/Video of the identified defect.\u003c\/li\u003e\n\u003cli\u003eConfirmation of professional electrical installation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eFor technical assistance or to submit a warranty inquiry, please contact our support team at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003eReturns Policy\u003c\/h5\u003e\n\u003ch2\u003eReturns and Refunds Policy: Bespoke \u0026amp; Made-to-Order Collection\u003c\/h2\u003e\n\u003cp\u003eAt Balance Recovery, we curate a selection of premium, made-to-order products designed to meet the highest standards of wellness and craftsmanship. Because items within our bespoke range are commissioned specifically to your requirements, our returns and refunds policy is structured to reflect the specialised nature of these products.\u003c\/p\u003e\n\u003ch3\u003e1. The Bespoke Nature of Your Purchase\u003c\/h3\u003e\n\u003cp\u003eProducts in our made-to-order collection are commissioned and prepared according to the specific dimensions, materials, and finishes selected at the time of purchase.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFinal Sale:\u003c\/strong\u003e Due to the personalised nature of these items, we are unable to accept returns or offer refunds for a \"change of mind\" once the order has entered production.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAccuracy:\u003c\/strong\u003e We encourage customers to verify all site dimensions and technical requirements before finalising an order.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e2. Natural Material Disclosure\u003c\/h3\u003e\n\u003cp\u003eMany products in our collection are crafted from high-quality, sustainably sourced timber. Wood is a natural, living material, and as such:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnique Characteristics:\u003c\/strong\u003e Every item will feature distinct variations in grain pattern, knots, and texture.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTone \u0026amp; Colour:\u003c\/strong\u003e Final wood shading may vary slightly from digital gallery images or physical samples. These nuances are not considered manufacturing defects but are evidence of the material's authentic, natural origin.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironmental Response:\u003c\/strong\u003e Minor surface \"shakes\" (small cracks) may occur as wood adapts to its environment; these do not compromise the structural integrity or performance of the product.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Order Cancellations and Amendments\u003c\/h3\u003e\n\u003cp\u003eTo ensure timely delivery, orders are processed into the production cycle shortly after confirmation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCancellation Window:\u003c\/strong\u003e You may request a cancellation or amendment within 24 hours of placing your order.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdministration Fees:\u003c\/strong\u003e Cancellations requested after this window, but prior to the commencement of fabrication, will incur a 10% fee to cover administrative costs and material allocation with our production partners.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePost-Fabrication:\u003c\/strong\u003e Once an item has entered production, we are unable to facilitate cancellations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. Damages and Manufacturing Faults\u003c\/h3\u003e\n\u003cp\u003eEvery product undergoes a rigorous quality assurance check before dispatch. In the event of a discrepancy:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eTransit Damage:\u003c\/strong\u003e Please inspect your delivery immediately. Any damage sustained during transit must be noted on the delivery paperwork and reported to contact@balancerecovery.co.uk within 48 hours, accompanied by photographic evidence.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManufacturing Defects:\u003c\/strong\u003e If a product is found to have an inherent manufacturing fault, please contact our support team. We will coordinate with our specialist technicians to provide a repair, replacement, or refund in accordance with the Consumer Rights Act 2015.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Statutory Rights and Compliance\u003c\/h3\u003e\n\u003cp\u003eOur policy is designed to be fully transparent and compliant with UK Consumer Law:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Contracts Regulations 2013:\u003c\/strong\u003e Bespoke and made-to-order goods are legally exempt from the standard 14-day \"cooling-off\" period for distance selling.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Rights Act 2015:\u003c\/strong\u003e Your purchase must be of satisfactory quality, fit for purpose, and as described. Your statutory rights regarding faulty or misdescribed goods remain fully protected.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e6. Contact and Support\u003c\/h3\u003e\n\u003cp\u003eIf you have any questions regarding the specifications of a product or the status of an existing order, please contact our concierge team:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEmail:\u003c\/strong\u003e \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eResponse Time:\u003c\/strong\u003e We aim to address all inquiries within one business day.\u003c\/p\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Jonas-classic-product-sheets.pdf?v=1772786965\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1191\/2400\/files\/H1001L02_v6_DROP_User_Manual_EU_2025_PRINT.pdf?v=1766574858\"\u003eHuum drop 9kw: User Manual\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1191\/2400\/files\/Single_phase_Connection_NOTE_02_e6fc1139-c11a-448b-994f-5bfa74e981a0.pdf?v=1745331033\"\u003eConnection Guide\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Celsium","offers":[{"title":"Default Title","offer_id":56848339108172,"sku":null,"price":13499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Jonas_classic_16.jpg?v=1772176393"},{"product_id":"jonas-grand-6-person-modern-outdoor-sauna-celsium-wellness","title":"Jonas Grand 6-Person Modern Outdoor Sauna | Celsium Wellness","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch1 dir=\"ltr\"\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-74bcb292-7fff-c658-dc6e-6a15b0465481\"\u003eJonas Grand – The Ultimate Large-Scale Modern Garden Sauna\u003c\/b\u003e\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCommand your garden landscape with the Jonas Grand—the largest and most prestigious outdoor sauna in the Jonas collection. Designed for those who view wellness as a shared experience, the Jonas Grand combines expansive panoramic views with the raw power required to create a world-class 6-person thermal sanctuary.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn 2026, the benchmark for luxury is \"Unrestricted Space.\" The Jonas Grand (FX1704XC) moves beyond the traditional cabin, offering an 820kg architectural masterpiece that anchors your outdoor living space. With a footprint of over 6m² and a high-volume interior, it is specifically engineered for larger families, social gatherings, or athletes who require the luxury of reclining fully during a high-intensity 110°C session.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eThe Jonas Grand Advantage: Grandeur by Design\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Expansive 6-Person Capacity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \"Grand\" is the crown jewel of social wellness. With an interior volume of 4.6 m³, it comfortably accommodates 4 to 6 adults without compromising airflow or personal space. The multi-level benching system allows users to find their own \"thermal sweet spot,\" from the intense heat of the upper tier to the milder zones below.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Elite Insulation \u0026amp; All-Season Performance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA sauna of this scale requires superior thermal retention. The Jonas Grand is constructed with a patented element-based structure, featuring 5cm PIR insulation boards in the walls, ceiling, and floor. This ensures that even in the height of a UK winter, your 17kW-capable hub reaches peak temperatures rapidly and maintains them with industrial efficiency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Bespoke Exterior Mastery: From Nordic to Shou Sugi Ban\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jonas Grand is a canvas for your architectural vision. Choose from three premium exterior timber finishes:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eScandinavian Spruce:\u003c\/strong\u003e\u003cspan\u003e The timeless, golden-hued Nordic classic.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eThermo Pine:\u003c\/strong\u003e\u003cspan\u003e Heat-treated for maximum dimensional stability and rot resistance in damp UK climates.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eShou Sugi Ban:\u003c\/strong\u003e\u003cspan\u003e The prestigious Japanese charred-timber finish, offering a striking matte-black aesthetic and a lifespan measured in decades.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Hybrid Versatility \u0026amp; Smart Integration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDesigned to house the most powerful heaters in the industry—such as the Huum Hive 10.5kW or the Harvia Legend 10.8kW—the Jonas Grand also offers Hybrid Eligibility. You can integrate Harvia Infrared equipment (2x500W) alongside your traditional heater, allowing you to switch between deep-tissue infrared therapy and intense Finnish steam sessions with a tap on your smartphone.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specifications (Jonas Grand)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e\u003cspan\u003e 4–6 Persons (Grand Social Layout).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eExternal Dimensions:\u003c\/strong\u003e\u003cspan\u003e 2.16m (W) x 2.78m (D) x 2.49m (H).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eGlass:\u003c\/strong\u003e\u003cspan\u003e 8mm Full-Height Tempered Safety Glass (Panoramic Facade).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eInterior Wood Options:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAspen, Black Alder, Thermo Pine, or Premium Thermo Aspen.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHeating Output:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eRecommended 9kW–11kW (Requires 3-phase power supply).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLighting:\u003c\/strong\u003e\u003cspan\u003e Dimmable LED system with optional backrest and side-wall upgrades.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb id=\"docs-internal-guid-5295fc0a-7fff-13e0-ef8e-642e12a96c3a\"\u003e\u003cspan\u003eCustom Features:\u003c\/span\u003e\u003cspan\u003e Choice of \"Hidden\" wooden doors with Buster \u0026amp; Punch hardware or standard full-glass doors.\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2\u003e\u003cstrong\u003eThe Celsium Sauna Experience Buying Guides\u003c\/strong\u003e\u003c\/h2\u003e\n\u003ch3\u003e\u003cstrong\u003eHow It Works\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003eThe Celsium range represents the pinnacle of Nordic-inspired outdoor wellness. Because each sauna is a bespoke timber structure tailored to your specifications, we follow a meticulous process to ensure your installation is seamless and transparent.\u003c\/p\u003e\n\u003cp\u003eBelow is the step-by-step journey from your initial order to your first session.\u003c\/p\u003e\n\u003ch3\u003e1. Consultation, Place Your Order \u0026amp; Site Assessment\u003c\/h3\u003e\n\u003cp\u003eYour journey begins with selecting the Celsium model that fits your lifestyle, such as the popular Jonas Classic.\u003c\/p\u003e\n\u003cp\u003eWe invite you to schedule a personalised consultation with our specialist team to discuss your project in detail. We recognise that a wellness installation of this calibre is a significant investment, and we are dedicated to providing the expert guidance and transparency you need to move forward with complete confidence.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Logistics:\u003c\/strong\u003e Before we move your sauna into production, we consult with our \"last-mile\" delivery team. We verify your property access and site details to ensure that every logistical hurdle is cleared in advance.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBespoke Confirmation:\u003c\/strong\u003e Once we are confident the site is accessible and the specifications are correct, your order is officially logged.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e2. Handcrafted Production\u003c\/h3\u003e\n\u003cp\u003eCelsium saunas are not mass-produced; they are handcrafted to order.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Timeline:\u003c\/strong\u003e Due to the bespoke nature and high level of customisation, the production lead time is 6 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTotal Lead Time:\u003c\/strong\u003e Once production is complete, we allow an additional 2 weeks for secure transit and delivery coordination, making the total journey from order to your doorstep approximately 8 weeks.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Delivery \u0026amp; Professional Installation Services\u003c\/h3\u003e\n\u003cp\u003eWe believe in a \"concierge\" approach to logistics to ensure your sauna arrives in pristine condition.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplimentary Delivery:\u003c\/strong\u003e Delivery to your kerbside is free of charge.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional Assembly:\u003c\/strong\u003e To ensure your sauna is built to factory standards, we offer an expert installation service. You can request a bespoke quote at the point of purchase, and we will provide a clear timeline for our team to arrive and complete the build.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/h3\u003e\n\u003cp\u003eTo ensure your sauna performs perfectly for decades, two areas of preparation are essential:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e You must provide a solid, level base. This base must be engineered to support the combined weight of the structure and its occupants.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eExample:\u003c\/strong\u003e If your sauna weighs 600kg and is a 4-person model, your base should be rated to support 1,000kg – 1,100kg to account for the \"live load\" of users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Requirements:\u003c\/strong\u003e Electrical installation is the customer’s responsibility. We strongly recommend consulting a qualified electrician before placing your order.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eResources:\u003c\/strong\u003e We will provide you with the specific wiring and heater manuals for your model in advance so your electrician can prepare the correct armoured cabling and RCD protection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Delivery \u0026amp; Inspection\u003c\/h3\u003e\n\u003cp\u003eOn your scheduled delivery day, our team ensures a high-touch handover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePalletised Arrival:\u003c\/strong\u003e Your sauna will arrive securely palletised and weather-wrapped to protect the timber components.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntegrated Assistance:\u003c\/strong\u003e We provide kerbside delivery as standard. However, if access permits, our team will get the pallet as close to your desired position as possible. Our delivery crew will also assist you in manually carrying the individual components from the pallet to your designated installation site.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe 24-Hour Rule:\u003c\/strong\u003e Once unpacked, please check all components carefully. To maintain warranty eligibility, any missing or damaged items must be reported to us within 24 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e6. Installation Pathways\u003c\/h3\u003e\n\u003cp\u003eA Celsium sauna is a precision-engineered structure. You have two primary options for assembly:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eOption A: Internal Installation Team:\u003c\/strong\u003e We can deploy a team of two-three qualified carpenters to assemble your sauna on-site. Most builds are completed in one working day, though larger bespoke structures may take longer.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePricing:\u003c\/strong\u003e The installation fee covers the build. Travel is free within Mainland UK (England).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExtended Areas:\u003c\/strong\u003e We provide installation services to the Channel Islands, Ireland, Scotland, Wales, the Isle of Wight, and Guernsey, though these will be quoted separately based on travel and logistics.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOption B: Independent Carpenter:\u003c\/strong\u003e We recommend that only a qualified carpenter handle the assembly if you are not using our internal team.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e7. Warranty Validation \u0026amp; Handover\u003c\/h3\u003e\n\u003cp\u003eTo validate your manufacturer’s warranty and protect your investment:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEssential Wood Treatment:\u003c\/strong\u003e You must immediately apply a breathable wood oil to both the interior and exterior of the build. This protects the timber from moisture and UV damage while allowing the wood to \"breathe\" during heat cycles.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMechanical \u0026amp; System Check:\u003c\/strong\u003e Our team (or your installer) will verify that all doors, windows, and ventilation slats function smoothly.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTest Cycle:\u003c\/strong\u003e Once the electrician has certified the connection, run a full test cycle of the heater and any integrated LED systems to ensure everything is calibrated correctly.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e8. Enjoy Your Sauna \u0026amp; Aftercare\u003c\/h3\u003e\n\u003cp\u003eYour Celsium sauna is designed to be a lifetime sanctuary.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAftercare:\u003c\/strong\u003e Periodically inspect the timber finish and the electrical components. We recommend re-applying breathable oil as needed, depending on your local climate.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e As your dedicated reseller, we are here for the long haul. Contact us anytime for replacement parts, seasonal maintenance advice, or technical assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2\u003eProactive Logistics \u0026amp; Lead Times\u003c\/h2\u003e\n\u003cp\u003eWe recognise that a wellness installation of this calibre is a significant investment. We ensure all logistical hurdles are cleared before your sauna enters production.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSite Assessment:\u003c\/strong\u003e Before production begins, we consult with our \"last-mile\" delivery team to verify property access and site details.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProduction Timeline:\u003c\/strong\u003e Celsium saunas are handcrafted to order. The production lead time is 6 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTotal Lead Time:\u003c\/strong\u003e We allow an additional 2 weeks for secure transit and delivery coordination, making the total journey from order to doorstep approximately 8 weeks.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eDelivery \u0026amp; Handover\u003c\/h2\u003e\n\u003cp\u003eWe are committed to a high-touch delivery experience to ensure your sauna arrives in pristine condition.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplimentary Shipping:\u003c\/strong\u003e Delivery to your kerbside is free of charge within the UK Mainland.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePalletised Arrival:\u003c\/strong\u003e Your sauna arrives securely palletised and weather-wrapped to protect the timber components.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntegrated Assistance:\u003c\/strong\u003e As standard, our delivery crew will assist you in manually carrying the individual components from the pallet to your designated installation site (where access permits).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e24-Hour Quality Audit:\u003c\/strong\u003e Please inspect all components upon unpacking. To maintain warranty eligibility, any transit-related concerns must be reported within 24 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003ePreparation Checklist (Pre-Delivery)\u003c\/h2\u003e\n\u003cp\u003eTo ensure a successful installation, the following must be prepared in advance:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e You must provide a solid, level base engineered to support the structure's weight plus the \"live load\" of occupants (e.g., a 600kg sauna for 4 people requires a base rated for 1,000kg – 1,100kg).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Requirements:\u003c\/strong\u003e Electrical installation is the customer’s responsibility. You must consult a qualified electrician to ensure the correct armoured cabling and RCD protection are installed. We will provide specific wiring manuals in advance to assist your professional.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eInstallation Pathways\u003c\/h2\u003e\n\u003cp\u003eA Celsium sauna is a precision-engineered structure. You have two primary options for assembly:\u003c\/p\u003e\n\u003ch3\u003eOption A: Professional Internal Installation\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eWe can deploy a team of 2–3 qualified carpenters to assemble your sauna on-site.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTimeline:\u003c\/strong\u003e Most builds are completed in one working day.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePricing:\u003c\/strong\u003e If you request a quote, we can give you a more accurate price as this is model-dependent.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCoverage:\u003c\/strong\u003e Travel is free within Mainland UK (England). Services to the Channel Islands, Ireland, Scotland, Wales, the Isle of Wight, and Guernsey are available and quoted separately.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eOption B: Independent Carpenter\u003c\/h3\u003e\n\u003cp\u003eIf you choose not to use our team, we strongly recommend that only a qualified carpenter handles the assembly to ensure the structure is built to factory specifications.\u003c\/p\u003e\n\u003ch2\u003eWarranty Validation \u0026amp; Ongoing Aftercare\u003c\/h2\u003e\n\u003cp\u003eTo protect your investment and validate your manufacturer’s warranty:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEssential Wood Treatment:\u003c\/strong\u003e You must immediately apply a breathable wood oil to both the interior and exterior to protect the timber from moisture and UV damage.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFinal System Check:\u003c\/strong\u003e Verify that all doors, windows, and ventilation slats operate smoothly, and perform a full heater test cycle once the electrical connection is certified.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e As your dedicated partner, we provide ongoing customer support for the life of your sauna. Contact us anytime for seasonal maintenance advice, replacement parts, or technical assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2\u003eProfessional 2-Year Limited Warranty: Celsium Wellness Saunas\u003c\/h2\u003e\n\u003cp\u003eAs an authorised professional provider of Celsium Wellness Saunas, we offer a comprehensive 2-Year (24-Month) Warranty across our entire sauna collection. Engineered to elite Scandinavian standards, Celsium saunas represent the pinnacle of outdoor and indoor wellness, utilising premium materials and advanced structural craftsmanship to ensure a lifetime of therapeutic performance.\u003c\/p\u003e\n\u003cp\u003eThis warranty provides peace of mind for our high-end clientele, ensuring that your investment is backed by professional-grade hardware guarantees and dedicated technical aftercare.\u003c\/p\u003e\n\u003ch3\u003e1. Warranty Scope \u0026amp; Coverage Duration\u003c\/h3\u003e\n\u003cp\u003eEvery Celsium Wellness product is protected by a 24-month guarantee, effective from the date of delivery. This warranty covers manufacturing and material defects, ensuring your system performs to its intended high-level specifications.\u003c\/p\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003eComponent Category\u003c\/th\u003e\n\u003cth\u003eWarranty Period\u003c\/th\u003e\n\u003cth\u003eCoverage Specifics\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStructural Integrity\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003ctd\u003eMain cabin structure, precision joinery, and frame.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer Defects\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003ctd\u003eAll integrated hardware and production-related faults.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTechnical Support\u003c\/td\u003e\n\u003ctd\u003eLifetime\u003c\/td\u003e\n\u003ctd\u003eAccess to professional wellness consultants and support.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHeater Components\u003c\/td\u003e\n\u003ctd\u003eVaries\u003c\/td\u003e\n\u003ctd\u003eProtected under specific manufacturer terms (Harvia\/HUUM).\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e2. Professional Quality Standards\u003c\/h3\u003e\n\u003cp\u003eCelsium saunas are designed for durability in fluctuating climates. This warranty safeguards the premium engineering that distinguishes Celsium as a leading choice for luxury recovery environments.\u003c\/p\u003e\n\u003ch4\u003eI. Structural \u0026amp; Material Guarantee\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePremium Timber Integrity:\u003c\/strong\u003e Coverage for defects in the raw materials and craftsmanship that compromise the structural safety of the sauna.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePrecision Glazing:\u003c\/strong\u003e Protection for the tempered glass panels and panoramic windows against manufacturing-related stress fractures.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHardware \u0026amp; Fittings:\u003c\/strong\u003e Full coverage for high-durability hinges, handles, and internal bench structures.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eII. Heating \u0026amp; Intelligent Controls\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eManufacturer Alignment:\u003c\/strong\u003e Celsium utilises the world's most reliable heating systems (including Harvia and HUUM). These components are covered under their respective professional warranties, typically ranging from 2–5 years for private residential use.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Safety:\u003c\/strong\u003e Protection for factory-installed wiring and integrated lighting modules when commissioned by a qualified professional.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Professional Installation \u0026amp; Maintenance\u003c\/h3\u003e\n\u003cp\u003eTo ensure the longevity of your 2-year warranty and the safety of the unit, the following professional criteria must be met:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCertified Assembly:\u003c\/strong\u003e The warranty is valid provided the sauna is assembled according to the guidelines in the Celsium User Manual. Please note that certain warranty protections may be invalidated if the unit is not professionally assembled by an authorised team or a certified contractor.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Commissioning:\u003c\/strong\u003e All electrical components, including heaters and control panels, must be connected by a qualified electrician. Proof of certified installation may be required to process a claim.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSite Preparation:\u003c\/strong\u003e The sauna must be placed on a level, solid foundation (concrete, gravel, or reinforced decking) to prevent structural warping or moisture ingress.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMaintenance Protocols:\u003c\/strong\u003e Regular maintenance, including appropriate wood staining and internal cleaning as outlined in the manual, is a prerequisite for continued warranty validity.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. General Exclusions\u003c\/h3\u003e\n\u003cp\u003eThis warranty is designed to protect against faults in craftsmanship and materials. It does not cover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eNatural Wood Characteristics:\u003c\/strong\u003e As a natural product, wood may experience minor discolouration, dimensional changes, or small cracks due to humidity fluctuations. These are not considered defects.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironmental Damage:\u003c\/strong\u003e Damages caused by extreme weather events (storms, lightning, floods) or improper outdoor storage (unassembled units left for over 1 year).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eImproper Use:\u003c\/strong\u003e Damages resulting from maintaining the sauna at temperatures exceeding 120°C or using it for purposes other than its intended function.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnauthorised Repairs:\u003c\/strong\u003e Any modifications or attempted repairs by non-authorised personnel will immediately void the warranty.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Commercial \u0026amp; Trailer Installations\u003c\/h3\u003e\n\u003cp\u003eProducts used in commercial environments (such as spas, rental facilities, gyms, health clubs) or installed on mobile trailers may be subject to unique warranty terms. These terms are different from the 2-year standard and must be confirmed at the time of purchase or in your User Manual.\u003c\/p\u003e\n\u003ch3\u003e6. Claim Procedure \u0026amp; Support\u003c\/h3\u003e\n\u003cp\u003eTo activate your warranty service, any identified defects must be reported to our team within 7 days of discovery.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRequired for Claim:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProof of Purchase and Delivery Date.\u003c\/li\u003e\n\u003cli\u003ePhotographs\/Video of the identified defect.\u003c\/li\u003e\n\u003cli\u003eConfirmation of professional electrical installation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eFor technical assistance or to submit a warranty inquiry, please contact our support team at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003eReturns Policy\u003c\/h5\u003e\n\u003ch2\u003eReturns and Refunds Policy: Bespoke \u0026amp; Made-to-Order Collection\u003c\/h2\u003e\n\u003cp\u003eAt Balance Recovery, we curate a selection of premium, made-to-order products designed to meet the highest standards of wellness and craftsmanship. Because items within our bespoke range are commissioned specifically to your requirements, our returns and refunds policy is structured to reflect the specialised nature of these products.\u003c\/p\u003e\n\u003ch3\u003e1. The Bespoke Nature of Your Purchase\u003c\/h3\u003e\n\u003cp\u003eProducts in our made-to-order collection are commissioned and prepared according to the specific dimensions, materials, and finishes selected at the time of purchase.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFinal Sale:\u003c\/strong\u003e Due to the personalised nature of these items, we are unable to accept returns or offer refunds for a \"change of mind\" once the order has entered production.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAccuracy:\u003c\/strong\u003e We encourage customers to verify all site dimensions and technical requirements before finalising an order.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e2. Natural Material Disclosure\u003c\/h3\u003e\n\u003cp\u003eMany products in our collection are crafted from high-quality, sustainably sourced timber. Wood is a natural, living material, and as such:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnique Characteristics:\u003c\/strong\u003e Every item will feature distinct variations in grain pattern, knots, and texture.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTone \u0026amp; Colour:\u003c\/strong\u003e Final wood shading may vary slightly from digital gallery images or physical samples. These nuances are not considered manufacturing defects but are evidence of the material's authentic, natural origin.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironmental Response:\u003c\/strong\u003e Minor surface \"shakes\" (small cracks) may occur as wood adapts to its environment; these do not compromise the structural integrity or performance of the product.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Order Cancellations and Amendments\u003c\/h3\u003e\n\u003cp\u003eTo ensure timely delivery, orders are processed into the production cycle shortly after confirmation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCancellation Window:\u003c\/strong\u003e You may request a cancellation or amendment within 24 hours of placing your order.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdministration Fees:\u003c\/strong\u003e Cancellations requested after this window, but prior to the commencement of fabrication, will incur a 10% fee to cover administrative costs and material allocation with our production partners.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePost-Fabrication:\u003c\/strong\u003e Once an item has entered production, we are unable to facilitate cancellations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. Damages and Manufacturing Faults\u003c\/h3\u003e\n\u003cp\u003eEvery product undergoes a rigorous quality assurance check before dispatch. In the event of a discrepancy:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eTransit Damage:\u003c\/strong\u003e Please inspect your delivery immediately. Any damage sustained during transit must be noted on the delivery paperwork and reported to \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e within 48 hours, accompanied by photographic evidence.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManufacturing Defects:\u003c\/strong\u003e If a product is found to have an inherent manufacturing fault, please contact our support team. We will coordinate with our specialist technicians to provide a repair, replacement, or refund in accordance with the Consumer Rights Act 2015.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Statutory Rights and Compliance\u003c\/h3\u003e\n\u003cp\u003eOur policy is designed to be fully transparent and compliant with UK Consumer Law:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Contracts Regulations 2013:\u003c\/strong\u003e Bespoke and made-to-order goods are legally exempt from the standard 14-day \"cooling-off\" period for distance selling.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Rights Act 2015:\u003c\/strong\u003e Your purchase must be of satisfactory quality, fit for purpose, and as described. Your statutory rights regarding faulty or misdescribed goods remain fully protected.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e6. Contact and Support\u003c\/h3\u003e\n\u003cp\u003eIf you have any questions regarding the specifications of a product or the status of an existing order, please contact our concierge team:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEmail:\u003c\/strong\u003e \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eResponse Time:\u003c\/strong\u003e We aim to address all inquiries within one business day.\u003c\/p\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Jonas-classic-product-sheets.pdf?v=1772786965\"\u003eInstallation Manual\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1191\/2400\/files\/FS_2025-02-23_hive_user_manual_all_languages_web_20220720.pdf?v=1756987537\"\u003eHuum Hive Mini 10.5kW: User Manual\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1191\/2400\/files\/H1001L02_v6_DROP_User_Manual_EU_2025_PRINT.pdf?v=1766574858\"\u003e\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1191\/2400\/files\/Single_phase_Connection_NOTE_02_e6fc1139-c11a-448b-994f-5bfa74e981a0.pdf?v=1745331033\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003eConnection Guide\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Celsium","offers":[{"title":"Default Title","offer_id":56849310187852,"sku":null,"price":17999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Jonas_grand_1-1.jpg?v=1772176360"},{"product_id":"holl-s-cocoon-130-2-person-outdoor-sauna","title":"Holl’s Cocoon 130 – 2 Person Outdoor Sauna","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Cocoon 130 | 2-Person Designer Outdoor Sauna\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eHoll’s Cocoon 130 (HL-COCOON130-PK)\u003c\/span\u003e\u003cspan\u003e is the 2026 benchmark for high-performance, compact outdoor wellness. Engineered specifically for the volatile UK and Northern European climates, the Cocoon 130 moves away from traditional \"shed\" aesthetics, offering a sophisticated, \u003c\/span\u003e\u003cspan\u003eBlack-Stained Canadian Pine\u003c\/span\u003e\u003cspan\u003e exterior that serves as a striking architectural focal point for any garden or terrace.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith its iconic \u003c\/span\u003e\u003cspan\u003eHalf-Moon panoramic glazing\u003c\/span\u003e\u003cspan\u003e, the Cocoon 130 creates a sense of infinite space within a compact \u003c\/span\u003e\u003cspan\u003e150 x 130 cm footprint\u003c\/span\u003e\u003cspan\u003e. Crafted from 100% chemical-free, heat-treated timber, this sauna is designed for those who demand a professional-grade thermal experience without the massive footprint of a traditional barrel or cabin.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy the Cocoon 130 is the 2026 Outdoor Leader:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Thermal Resilience: Heat-Treated Canadian Pine\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn 2026, timber stability is the #1 ranking factor for outdoor durability.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eDimensional Stability:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe Canadian Pine is heat-treated to remove moisture and resins, ensuring the cabin does not warp, shrink, or crack during frost-thaw cycles.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eNatural Insulation:\u003c\/strong\u003e\u003cspan\u003e This 100% chemical-free process enhances the wood's thermal R-value, keeping the heat inside and the 4.5kW stove's energy consumption low.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Panoramic Wellness Design\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Cocoon 130 is engineered for \"Visual Recovery.\"\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eHalf-Moon Rear Glazing\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e A massive 8mm tempered glass rear panel allows you to integrate your garden's view into your session, reducing the \"claustrophobic\" feel of small outdoor units.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eDesigner Exterior:\u003c\/strong\u003e\u003cspan\u003e The waterproof black finish isn't just aesthetic; it’s a high-grade protective barrier that resists UV degradation and water ingress, backed by a \u003c\/span\u003e\u003cspan\u003e4-year wood warranty\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Sensory Lighting \u0026amp; Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eAbachi Wood Interior:\u003c\/strong\u003e\u003cspan\u003e While the exterior is rugged pine, the interior bench is crafted from \u003c\/span\u003e\u003cspan\u003eAbachi\u003c\/span\u003e\u003cspan\u003e. This premium wood stays cool to the touch, ensuring comfort even when the stove reaches peak temperatures.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eIntegrated LED Glow:\u003c\/strong\u003e\u003cspan\u003e Features moisture-sealed LED strips that provide a soft, ambient glow, perfect for evening sessions in the garden.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Cocoon 130: Technical Vault\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"180\"\u003e \u003ccol width=\"357\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ EAN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Cocoon 130 \/ HL-COCOON130-PK\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApplication\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFull Outdoor Exposure\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFootprint\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e150 cm (W) x 130 cm (D) x 200 cm (H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHarvia Vulkano Black 4.5kW (Not Included)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTimber (Exterior)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeat-Treated Canadian Pine (Waterproof Black)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTimber (Interior)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePremium Abachi Benches\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGlass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Tempered Safety Glass (Door \u0026amp; Rear)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Year Wood \/ 2 Year Electronics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eSpecification\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Cocoon 130: Technical Specifications \u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"180\"\u003e \u003ccol width=\"357\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ EAN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Cocoon 130 \/ HL-COCOON130-PK\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApplication\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFull Outdoor Exposure\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFootprint\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e150 cm (W) x 130 cm (D) x 200 cm (H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHarvia Vulkano Black 4.5kW (Not Included)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTimber (Exterior)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeat-Treated Canadian Pine (Waterproof Black)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTimber (Interior)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePremium Abachi Benches\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGlass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Tempered Safety Glass (Door \u0026amp; Rear)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Year Wood \/ 2 Year Electronics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eBuyers Guide\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. This guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1\u003cstrong\u003e. Place Your Order\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Order Processing \u0026amp; Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Delivery Organisation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Pre-Installation Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, please ensure:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eImportant: Failure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Delivery \u0026amp; Unloading\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn the scheduled delivery day:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eOnce delivered, please:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Installation \/ Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional Installation (Optional)\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelf-Assembly (Flat-Pack)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce assembled:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEligibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eReporting Issues\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProcedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eContact customer support with photographs or video evidence:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRefund Conditions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds or replacements are available only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eFinal Note on Electrical Responsibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eHeater Information\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Art-of-Wellness-Catalogue-2026.pdf?v=1781003881\" rel=\"noopener\" target=\"_blank\"\u003eSpecifications \u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003eElectrical Supply - IMPORTANT\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification: Electrical Supply\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOwner’s Brief for the Holl's Cocoon 130 Outdoor Sauna\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003eCRITICAL: NOTICE TO THE PROPERTY OWNER\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Cocoon 130 is designed for a traditional \u003c\/span\u003e\u003cspan\u003e4.5kW (Approx 19.6 Amps)\u003c\/span\u003e\u003cspan\u003e sauna stove. This is a high-power outdoor installation that falls under UK Building Regulations (Part P).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTHE GOLDEN RULE:\u003c\/span\u003e\u003cspan\u003e While this document provides the manufacturer's technical requirements, \u003c\/span\u003e\u003cspan\u003eyou must always defer to the professional judgment of your Registered Electrician.\u003c\/span\u003e\u003cspan\u003e They are the final authority on cable sizing, circuit protection, and local site safety. If their on-site assessment contradicts any part of this brief due to your specific property layout or existing infrastructure, \u003c\/span\u003e\u003cspan\u003efollow the electrician’s instructions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Power Infrastructure Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical feed must be built to withstand outdoor conditions and the sustained draw of a steam-generating stove.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"167\"\u003e \u003ccol width=\"102\"\u003e \u003ccol width=\"160\"\u003e \u003ccol width=\"172\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComponent\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRating\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOperating Amperage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConnection Type\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.5kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. 19.6A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHardwired (SWA Cable)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIntegrated LED Strips\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLow Voltage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIncluded in Feed\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePre-wired to Sauna Hub\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eCircuit Specification:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTypically, a dedicated \u003c\/span\u003e\u003cspan\u003e32A radial circuit\u003c\/span\u003e\u003cspan\u003e using \u003c\/span\u003e\u003cspan\u003eSteel Wire Armoured (SWA) cable\u003c\/span\u003e\u003cspan\u003e is required. Your electrician will determine the exact cable gauge (e.g., 6mm² or 10mm²) based on the \"voltage drop\" over the distance from your house to the garden.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eOutdoor Isolation:\u003c\/strong\u003e\u003cspan\u003e A weatherproof, lockable \u003c\/span\u003e\u003cspan\u003eDouble-Pole Isolation Switch\u003c\/span\u003e\u003cspan\u003e must be installed. Your electrician will determine the safest location to ensure it is accessible but protected from steam.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Safety \u0026amp; Weatherproofing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eRCD Protection:\u003c\/strong\u003e\u003cspan\u003e The circuit must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\u003c\/span\u003e\u003cspan\u003e at the main consumer unit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eIP Rating:\u003c\/strong\u003e\u003cspan\u003e All external connections must be \u003c\/span\u003e\u003cspan\u003eIP65 rated\u003c\/span\u003e\u003cspan\u003e or higher.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eEarthing:\u003c\/strong\u003e\u003cspan\u003e Your electrician must verify that the earthing system is suitable for an outdoor structure where water and high heat are present.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Lighting \u0026amp; Control Hub\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eIntegrated LED Strips:\u003c\/strong\u003e\u003cspan\u003e Ambient lighting is powered through the sauna's internal hub. Your electrician will connect this hub to the main incoming feed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eStove Clearance:\u003c\/strong\u003e\u003cspan\u003e Your electrician must install the stove following the specific \"safety distance\" measurements provided in the stove manual to protect the Canadian Pine walls.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Installation Layout\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eCable Management:\u003c\/strong\u003e\u003cspan\u003e Coordinate with your electrician to ensure the SWA cable enters the structure at a point that does not interfere with the Abachi benches or the panoramic glass rear.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eCertification:\u003c\/strong\u003e\u003cspan\u003e Upon completion, your electrician must provide an \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e. This is required for your home insurance and to validate your 2-year electronics warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation Protocol: Holl’s Cocoon 130\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eHL-COCOON130-PK | Your Outdoor Wellness Project\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Cocoon 130 is an architectural outdoor sauna featuring heat-treated Canadian Pine and a panoramic \"Half Moon\" glass rear. Because it is an outdoor structure, the preparation for delivery and the assembly process are more intensive than an indoor infrared model.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Pre-Installation: Base Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Cocoon 130 must not be placed directly on grass or soil.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Base:\u003c\/strong\u003e\u003cspan\u003e You must have a \u003c\/span\u003e\u003cspan\u003esolid, level, and well-drained\u003c\/span\u003e\u003cspan\u003e foundation (Concrete pad, level paving slabs, or a heavy-duty timber deck).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFootprint:\u003c\/strong\u003e\u003cspan\u003e The base should be at least \u003c\/span\u003e\u003cspan\u003e150 x 130 cm\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDrainage:\u003c\/strong\u003e\u003cspan\u003e Ensure the base is slightly elevated to prevent standing water from pooling around the bottom frame.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Choosing Your Installation Pathway\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePathway A:\u003c\/strong\u003e Professional Installation (Highly Recommended)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDue to the traditional steam nature and outdoor weatherproofing required, professional installation is advised.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Service:\u003c\/strong\u003e\u003cspan\u003e Our team will assemble the heat-treated pine structure, install the interior Abachi benches, and seal the glazed panels.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eTechnical Commissioning\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e They will install the LED strips and ensure the structure is weather-tight. \u003c\/span\u003e\u003cspan\u003eNote: The 4.5kW stove requires a separate hardwired connection by your electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePathway B\u003c\/strong\u003e: \u003cstrong\u003eSelf-Assembly (3-Person Task)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Manpower:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis is a heavy-duty \u003c\/span\u003e\u003cspan\u003e3-person build\u003c\/span\u003e\u003cspan\u003e. The Canadian Pine sections are dense, and the panoramic rear glass requires two people to hold it steady while the third secures the frame.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWeatherproofing:\u003c\/strong\u003e\u003cspan\u003e You must follow the manual’s instructions for sealing joints precisely to maintain the \"Waterproof\" rating of the exterior.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eTools Needed:\u003c\/strong\u003e\u003cspan\u003e Spirit level, drill\/driver, rubber mallet, and a ladder to install the roof sections.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Commissioning the \"Finnish Ritual\"\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eStove Installation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The Cocoon is designed for a \u003c\/span\u003e\u003cspan\u003e4.5kW Vulkano Black stove\u003c\/span\u003e\u003cspan\u003e (or equivalent). This must be hardwired by a professional (see Electrical Brief).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe First Heat\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Run the stove for 1 hour at a moderate temperature without water to \"cure\" the stones and the heat-treated pine.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLED Sync:\u003c\/strong\u003e\u003cspan\u003e Test the integrated LED strips to ensure the ambient lighting is functional before the final trim is fixed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eInstallation Readiness Checklist\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003e Inspection:\u003c\/strong\u003e\u003cspan\u003e Glass and pine panels checked within 24 hours of delivery?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003e Base:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIs there a level, solid concrete or decked pad ready?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eManpower:\u003c\/strong\u003e\u003cspan\u003e Do you have 3 adults available for the build?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003e Stove:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eHave you ordered the 4.5kW stove and booked an electrician?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e Access:\u003c\/strong\u003e\u003cspan\u003e Is there a clear path to the garden for the 200cm tall panels?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Cocoon 130 Outdoor: Warranty Statement\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003eHL-COCOON130-PK | Your Outdoor Protection Terms\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Cocoon 130 is engineered for durability in an outdoor environment. To protect your 4-year structural and 2-year electronic coverage, the following installation and maintenance standards must be strictly observed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Warranty Duration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll’s (Poolstar) provides a tiered warranty that reflects the resilience of the Cocoon’s specialist materials:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eWood Structure:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e4-Year Warranty\u003c\/span\u003e\u003cspan\u003e against manufacturing defects or structural failure of the heat-treated Canadian Pine.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eElectrical Components:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e2-Year Warranty\u003c\/span\u003e\u003cspan\u003e covering the integrated LED Chromotherapy strips, the control hub, and internal wiring.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eNote on Stove:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIf purchased separately, the \u003c\/span\u003e\u003cspan\u003e4.5kW stove\u003c\/span\u003e\u003cspan\u003e is covered by its own manufacturer’s warranty (refer to the stove's manual).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eUsage:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThese terms apply strictly to \u003c\/span\u003e\u003cspan\u003eprivate domestic home installations\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Conditions for Validity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo maintain the validity of your warranty, the following criteria are mandatory:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eCertified Hardwiring:\u003c\/strong\u003e\u003cspan\u003e The sauna must be hardwired by a \u003c\/span\u003e\u003cspan\u003eRegistered Electrician\u003c\/span\u003e\u003cspan\u003e to a dedicated circuit. Any damage to the internal electronics or the stove caused by improper wiring, the use of extension leads, or failure to follow the electrician’s professional judgment will void the electrical warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eStructural Base:\u003c\/strong\u003e\u003cspan\u003e The sauna must be installed on a \u003c\/span\u003e\u003cspan\u003esolid, level, and well-drained foundation\u003c\/span\u003e\u003cspan\u003e (e.g., concrete pad, level paving, or reinforced decking). Movement or structural stress caused by placing the unit on grass, soil, or an unlevel base is not covered.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eOutdoor Maintenance\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The exterior features waterproof black paint. However, the wood is a natural product. To maintain the 4-year structural warranty, you must inspect the seals annually and ensure no standing water is allowed to pool against the bottom frame.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. The 24-Hour Inspection Rule (Fragile Components)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eGlazed Panels:\u003c\/strong\u003e\u003cspan\u003e The Cocoon 130 features a heavy-duty 8mm glass door and a panoramic \"Half Moon\" rear panel. You must unbox and inspect these and report any transit damage, chips, or cracks within \u003c\/span\u003e\u003cspan\u003e24 hours of delivery\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003ePost-Assembly:\u003c\/strong\u003e\u003cspan\u003e Once the sauna is assembled and fixed, glass breakage is considered accidental damage and is not covered under the manufacturing warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Material Integrity \u0026amp; Care\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003eCanadian Pine:\u003c\/span\u003e\u003cspan\u003e The wood is heat-treated to ensure chemical-free durability. Minor surface \"checking\" (fine lines) or color variations are natural characteristics of timber exposed to the elements and do not affect structural integrity.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003eBlack Exterior Finish:\u003c\/span\u003e\u003cspan\u003e To protect the aesthetic warranty, clean the exterior only with a soft brush or damp cloth. Avoid high-pressure washers or abrasive chemicals.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003eInterior Abachi Wood:\u003c\/span\u003e\u003cspan\u003e The benches should be protected from perspiration stains by the use of towels during every session.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Claims Procedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a technical or structural issue:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eRecords:\u003c\/strong\u003e\u003cspan\u003e Retain your original purchase record and the GTIN (\u003c\/span\u003e\u003cspan\u003eHL-COCOON130-PK\u003c\/span\u003e\u003cspan\u003e).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eCertification:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eFor any electrical claims, you must provide the \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e issued by your registered electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003ePhotos:\u003c\/strong\u003e\u003cspan\u003e Photographic evidence of the base and the electrical isolation switch may be required to process a claim.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eReturn Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Heater_Information_1.pdf?v=1781001350\" rel=\"noopener\" target=\"_blank\"\u003eSpecifications \u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Art-of-Wellness-Catalogue-2026.pdf?v=1781003881\" rel=\"noopener\" target=\"_blank\"\u003eHoll’s Catalogue 2026\u003c\/a\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":57757160309068,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true}]},{"product_id":"holl-s-hestia-160-4-to-6-person-outdoor-sauna","title":"Holl’s Hestia 160 – 4 to 6 Person Outdoor Sauna","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Hestia 160 | 4–6 Person Panoramic Outdoor Sauna\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eHoll’s Hestia 160 (HL-HESTIA160-PK)\u003c\/span\u003e\u003cspan\u003e is the 2026 definitive choice for high-capacity, designer outdoor recovery. Engineered with a substantial \u003c\/span\u003e\u003cspan\u003e205 x 160 cm footprint\u003c\/span\u003e\u003cspan\u003e, the Hestia 160 is a \"Multi-Mode\" cabin: it functions as a social hub for up to six people or a deep-recovery suite for two users to recline fully.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCrafted from \u003c\/span\u003e\u003cspan\u003e100% chemical-free, heat-treated Pine\u003c\/span\u003e\u003cspan\u003e, the Hestia 160 is built to withstand the harshest UK weather cycles while maintaining a refined, modern aesthetic. With its signature \u003c\/span\u003e\u003cspan\u003eHalf-Moon glazed rear panel\u003c\/span\u003e\u003cspan\u003e and full-glass front, it offers an unparalleled 180-degree view of your landscape, blurring the line between your garden and your wellness retreat.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003eWhy the Hestia 160 is the 2026 Outdoor Leader:\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. \"Multi-Mode\" Interior Ergonomics\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hestia 160 is designed for flexibility, catering to both social and private sessions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSocial Capacity:\u003c\/strong\u003e\u003cspan\u003e Comfortably seats \u003c\/span\u003e\u003cspan\u003e4 to 6 adults\u003c\/span\u003e\u003cspan\u003e, making it the ideal focal point for garden gatherings or post-pool recovery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eReclining Luxury:\u003c\/strong\u003e\u003cspan\u003e At \u003c\/span\u003e\u003cspan\u003e205 cm wide\u003c\/span\u003e\u003cspan\u003e, the interior benches allow two adults to recline fully, providing a \"lay-flat\" infrared or traditional Finnish experience.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Dual-Glazed Panoramic Exposure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDesigned for \"Visual Immersion,\" the Hestia 160 features a transparent architecture.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eHalf-Moon Rear Glazing\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e A massive, curved 8mm tempered glass panel that creates a panoramic \"infinity\" effect, making the cabin feel twice its actual size.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eGlazed Frontage\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Maximises natural light intake and provides a seamless transition from the garden into the sauna's thermal cocoon.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Eco-Resilient Heat-Treated Pine\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn 2026, sustainability and durability are the primary search factors for outdoor units.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eChemical-Free Durability:\u003c\/strong\u003e\u003cspan\u003e The Pine is heat-treated to remove resins and moisture, naturally increasing its resistance to rot and fungal decay without the need for toxic stains.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThermal Mass:\u003c\/strong\u003e\u003cspan\u003e The solid pine structure offers exceptional insulation, ensuring the \u003c\/span\u003e\u003cspan\u003e6kW power\u003c\/span\u003e\u003cspan\u003e is retained efficiently even during freezing winter temperatures.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Hestia 160: Technical Vault\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"180\"\u003e \u003ccol width=\"366\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ EAN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Hestia 160 \/ HL-HESTIA160-PK\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApplication\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFull Outdoor Exposure (High Resilience)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e205 cm (W) x 160 cm (D) x 220 cm (H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSeating Config\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6 Seated or 2 Fully Reclining\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHarvia Vulkano Black 6kW (Not Included)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTimber Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeat-Treated Pine (Structure) \/ Abachi (Benches)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSafety Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Tempered Glass (Front \u0026amp; Rear)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Year Wood \/ 2 Year Electronics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e2026 Professional Installation \u0026amp; Power Notes\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Requirement:\u003c\/strong\u003e\u003cspan\u003e When paired with the recommended \u003c\/span\u003e\u003cspan\u003e6kW Vulkano Stove\u003c\/span\u003e\u003cspan\u003e, the Hestia 160 requires a dedicated \u003c\/span\u003e\u003cspan\u003e30A single-phase supply\u003c\/span\u003e\u003cspan\u003e (or 3-Phase equivalent) from your consumer unit. SWA (Steel Wire Armoured) cable is mandatory for all underground garden runs.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e\u003cspan\u003e Due to its \u003c\/span\u003e\u003cspan\u003e205 cm width\u003c\/span\u003e\u003cspan\u003e and glass-heavy design, the Hestia 160 must be installed on a \u003c\/span\u003e\u003cspan\u003elaser-leveled concrete or heavy-duty stone base\u003c\/span\u003e\u003cspan\u003e. Any structural flex in the base can compromise the seal of the 8mm glass panels.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePermitted Development:\u003c\/strong\u003e\u003cspan\u003e Standing at \u003c\/span\u003e\u003cspan\u003e220 cm\u003c\/span\u003e\u003cspan\u003e, this unit typically complies with \u003c\/span\u003e\u003cspan\u003eUK Permitted Development\u003c\/span\u003e\u003cspan\u003e (staying under the 2.5m limit for garden buildings), making it a planning-friendly luxury addition.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eSpecification\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Hestia 160: Technical Specifications\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"180\"\u003e \u003ccol width=\"366\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ EAN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Hestia 160 \/ HL-HESTIA160-PK\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApplication\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFull Outdoor Exposure (High Resilience)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e205 cm (W) x 160 cm (D) x 220 cm (H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSeating Config\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6 Seated or 2 Fully Reclining\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHarvia Vulkano Black 6kW (Not Included)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTimber Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeat-Treated Pine (Structure) \/ Abachi (Benches)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSafety Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Tempered Glass (Front \u0026amp; Rear)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Year Wood \/ 2 Year Electronics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eBuyers Guide\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. This guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Place Your Order\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Delivery Organisation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYou will be notified of:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Pre-Installation Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, please ensure:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eImportant: Failure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Delivery \u0026amp; Unloading\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn the scheduled delivery day:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Installation \/ Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional Installation (Optional)\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelf-Assembly (Flat-Pack)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce assembled:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEligibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eReporting Issues\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProcedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eContact customer support with photographs or video evidence:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eRefund Conditions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds or replacements are available only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFinal Note on Electrical Responsibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eHeater Information\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Heater_Information_1.pdf?v=1781001350\" target=\"_blank\"\u003eSpecifications\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003eElectrical Supply - IMPORTANT\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification: Electrical Supply\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOwner’s Brief for the Holl's Hestia 160 Outdoor Sauna\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003eCRITICAL: NOTICE TO THE PROPERTY OWNER\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hestia 160 is designed for a powerful \u003c\/span\u003e\u003cspan\u003e6kW (Approx. 26.1 Amps)\u003c\/span\u003e\u003cspan\u003e sauna stove. This is a high-capacity outdoor installation governed by UK Building Regulations (Part P).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTHE GOLDEN RULE:\u003c\/span\u003e\u003cspan\u003e While this document provides the manufacturer's technical requirements, \u003c\/span\u003e\u003cspan\u003eyou must always defer to the professional judgment of your Registered Electrician.\u003c\/span\u003e\u003cspan\u003e They are the final authority on cable sizing, circuit protection, and local site safety. If their on-site assessment contradicts any part of this brief due to your specific property layout, \u003c\/span\u003e\u003cspan\u003efollow the electrician’s instructions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Power Infrastructure Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical feed must be built to sustain a heavy load in all weather conditions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"167\"\u003e \u003ccol width=\"102\"\u003e \u003ccol width=\"160\"\u003e \u003ccol width=\"172\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComponent\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRating\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOperating Amperage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConnection Type\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. 26.1A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHardwired (SWA Cable)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIntegrated LED Strips\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLow Voltage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIncluded in Feed\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePre-wired to Sauna Hub\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eCircuit Specification:\u003c\/strong\u003e\u003cspan\u003e A dedicated \u003c\/span\u003e\u003cspan\u003e32A or 40A radial circuit\u003c\/span\u003e\u003cspan\u003e (depending on the electrician's calculation of total load and \"diversity\") is required.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eCable Choice\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eSteel Wire Armoured (SWA) cable\u003c\/span\u003e\u003cspan\u003e is mandatory for the outdoor run. Your electrician will determine if \u003c\/span\u003e\u003cspan\u003e6mm² or 10mm²\u003c\/span\u003e\u003cspan\u003e cable is needed based on the distance from your consumer unit to the garden.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eOutdoor Isolation:\u003c\/strong\u003e\u003cspan\u003e A weatherproof, lockable \u003c\/span\u003e\u003cspan\u003eDouble-Pole Isolation Switch\u003c\/span\u003e\u003cspan\u003e must be installed. This should be positioned within easy reach of the sauna but outside the \"splash zone.\"\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Safety \u0026amp; Weatherproofing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eRCD Protection:\u003c\/strong\u003e\u003cspan\u003e The circuit must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\u003c\/span\u003e\u003cspan\u003e at the main consumer unit to ensure instant power cut-off in the event of a fault.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eIP Rating:\u003c\/strong\u003e\u003cspan\u003e All external junction boxes, glands, and isolation switches must be \u003c\/span\u003e\u003cspan\u003eIP65 rated\u003c\/span\u003e\u003cspan\u003e (waterproof and dust-tight).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eEarthing:\u003c\/strong\u003e\u003cspan\u003e Outdoor structures require specialized earthing (often involving an earth rod depending on your home's earthing system). Your electrician must verify this to prevent electrical shocks in a high-moisture environment.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Lighting \u0026amp; Component Connection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eLED Hub:\u003c\/strong\u003e\u003cspan\u003e The Hestia’s internal LED strips are controlled via a hub located in the structure. Your electrician will connect this to the main incoming power feed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eStove Mounting:\u003c\/strong\u003e\u003cspan\u003e Your electrician must ensure the 6kW stove is mounted with the exact manufacturer-specified clearances from the Abachi benches and Pine walls to prevent scorched timber or fire risks.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Installation Layout\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eEntry Point:\u003c\/strong\u003e\u003cspan\u003e The armoured cable typically enters through the floor or the lower rear wall. It is essential your electrician coordinates with the assembly team so the cable is pulled through before the final floor sections and benches are locked into place.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eCertification\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Your electrician \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e provide you with an \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e. Keep this document safe; it is required for your home insurance and to validate the 2-year electronics warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOwner’s Electrical Action Plan\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eSite Inspection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eHave your electrician verify your home's current capacity for an additional \u003c\/span\u003e\u003cspan\u003e6kW \/ 26A\u003c\/span\u003e\u003cspan\u003e load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eSWA Run:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eInstall the armoured cable and isolation switch prior to the sauna build.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eCommissioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe electrician should perform final connections and safety testing once the Hestia is structurally complete.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation Protocol: Holl’s Hestia 160\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003eHL-HESTIA160-PK | Flagship Outdoor Installation\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hestia 160 is a significant architectural addition to your property. With a capacity of up to 6 people and a height of \u003c\/span\u003e\u003cspan\u003e220 cm\u003c\/span\u003e\u003cspan\u003e, it requires a coordinated approach to logistics, base preparation, and assembly.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e1. Universal Receipt Protocol (Mandatory)\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo safeguard your 4-year structural warranty, the following steps are required:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe 24-Hour Inspection Rule:\u003c\/strong\u003e\u003cspan\u003e You must unbox and inspect the \u003c\/span\u003e\u003cspan\u003e8mm tempered glass door\u003c\/span\u003e\u003cspan\u003e, the \u003c\/span\u003e\u003cspan\u003eHalf Moon rear glazed panel\u003c\/span\u003e\u003cspan\u003e, and the \u003c\/span\u003e\u003cspan\u003eHeat-Treated Pine wall sections\u003c\/span\u003e\u003cspan\u003e within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCosmetic \u0026amp; Transit Reporting:\u003c\/strong\u003e\u003cspan\u003e Any glass chips or structural damage must be reported immediately. Once assembly has commenced, the unit is deemed accepted in its delivered condition.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDry Storage\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e While the pine is heat-treated for outdoor durability, the interior components (Abachi benches and LED electronics) must be stored in a dry, indoor space until the structure is fully weather-sealed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Pre-Installation: The Foundation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hestia 160 weighs several hundred kilograms when fully assembled and occupied.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Base:\u003c\/strong\u003e\u003cspan\u003e You must have a \u003c\/span\u003e\u003cspan\u003esolid, 100% level, and reinforced foundation\u003c\/span\u003e\u003cspan\u003e. Acceptable bases include a reinforced concrete pad, level paving slabs on a compacted sub-base, or a heavy-duty structural timber deck.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDrainage:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe base must be designed to prevent standing water. We recommend an elevated base to ensure the bottom frame of the pine cabin is not sitting in groundwater.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eClearance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEnsure there is at least 50cm of clearance around the perimeter of the site to allow the assembly team to move and secure the external panels.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Choosing Your Installation Pathway\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePathway A\u003c\/strong\u003e: Professional Installation (Highly Recommended)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDue to the height (220cm) and the weight of the panoramic glass, we strongly recommend our professional installation service.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Service:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOur team will manage the heavy lifting of the large-format panels, the precise alignment of the 8mm glass door, and the application of weather-seals.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNote:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe 6kW stove requires a separate hardwired connection by your Registered Electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePathway B: \u003c\/strong\u003eSelf-Assembly (Minimum 3-4 Person Task)\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Manpower:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis is a heavy-duty build requiring \u003c\/span\u003e\u003cspan\u003eat least three to four capable adults\u003c\/span\u003e\u003cspan\u003e. The 205cm long panels and the 220cm height make this a complex structural task.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePrecision Leveling:\u003c\/strong\u003e\u003cspan\u003e A long spirit level is mandatory. If the base is off by even a few millimeters, the panoramic rear glass will not seat correctly, and the roof will not be weather-tight.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eTools:\u003c\/strong\u003e\u003cspan\u003e You will require a drill\/driver, rubber mallet, and a stable ladder for the roof assembly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Commissioning \u0026amp; First Use\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStove Setup:\u003c\/strong\u003e\u003cspan\u003e The Hestia 160 is optimized for a \u003c\/span\u003e\u003cspan\u003e6kW stove\u003c\/span\u003e\u003cspan\u003e (e.g., Vulkano Black). This must be hardwired by a professional (see Electrical Brief).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe \"Curing\" Session\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Run the stove for 90 minutes at a moderate heat without water to \"cure\" the heat-treated pine and the sauna stones.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLighting Check:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTest the integrated LED strips across both the ceiling and bench levels before the final decorative trims are fixed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Hestia 160 Outdoor: Warranty Statement\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003eHL-HESTIA160-PK | Flagship Protection \u0026amp; Structural Terms\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hestia 160 is a premium architectural sauna. To ensure the longevity of the heat-treated pine and the massive glass panels, the following warranty terms must be met.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Warranty Duration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll’s (Poolstar) offers a tiered warranty reflecting the industrial grade of the Hestia's components:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWood Structure\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e4-Year Warranty\u003c\/span\u003e\u003cspan\u003e against manufacturing defects or structural failure of the heat-treated Pine.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectronics: \u003c\/strong\u003e\u003cspan\u003e2-Year Warranty\u003c\/span\u003e\u003cspan\u003e covering the integrated LED strips, control hub, and internal wiring.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStove Coverage:\u003c\/strong\u003e\u003cspan\u003e If a \u003c\/span\u003e\u003cspan\u003e6kW stove\u003c\/span\u003e\u003cspan\u003e (such as the Vulkano Black) is purchased separately, it is covered by the stove manufacturer’s specific warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eUsage\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e These terms apply strictly to \u003c\/span\u003e\u003cspan\u003eprivate domestic installations\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Conditions for Validity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo maintain your coverage, the following environmental and technical standards are mandatory:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCertified Hardwiring:\u003c\/strong\u003e\u003cspan\u003e Due to the \u003c\/span\u003e\u003cspan\u003e6kW\u003c\/span\u003e\u003cspan\u003e load, the unit must be hardwired by a \u003c\/span\u003e\u003cspan\u003eRegistered Electrician\u003c\/span\u003e\u003cspan\u003e. Damage caused by improper wiring or a failure to follow the electrician’s professional judgment regarding safety and cable sizing will void the 2-year electronics warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eReinforced Foundation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eBecause the Hestia 160 is a large structure (205 x 160 cm), it must sit on a \u003c\/span\u003e\u003cspan\u003ereinforced, 100% level foundation\u003c\/span\u003e\u003cspan\u003e. Structural stress, wood warping, or glass misalignment caused by an unlevel or shifting base (such as grass or soil) is not covered.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eOutdoor Maintenance\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The pine is heat-treated for durability, but as a natural material, it requires inspection. You must ensure the base remains well-drained and that the exterior weather seals are inspected annually to prevent water ingress.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. The 24-Hour Inspection Rule (Fragile Components)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePanoramic Glazing:\u003c\/strong\u003e\u003cspan\u003e The Hestia 160 features a heavy-duty 8mm glass door and a large \"Half Moon\" rear panel. You must unbox and inspect these components and report any transit damage or chips within \u003c\/span\u003e\u003cspan\u003e24 hours of delivery\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePost-Assembly:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the sauna is assembled, glass breakage is considered accidental damage and is not covered under the manufacturing warranty, as it usually results from external impact or structural shifting.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Natural Wood Integrity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eHeat-Treated Pine:\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eMinor surface \"checking\" (fine lines), knots, or color variations are natural characteristics of timber and do not affect the 4-year structural integrity.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCleaning:\u003c\/strong\u003e\u003cspan\u003e Use only a soft brush or damp cloth for the exterior. \u003c\/span\u003e\u003cspan\u003eNever\u003c\/span\u003e\u003cspan\u003e use high-pressure washers, which can force water into the joints and damage the internal electronics.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInterior Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTo prevent perspiration stains on the Abachi benches, the use of towels is required during every session.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Claims Procedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf a technical or structural issue arises:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDocumentation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eProvide your original purchase record and the GTIN (\u003c\/span\u003e\u003cspan\u003eHL-HESTIA160-PK\u003c\/span\u003e\u003cspan\u003e).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Evidence:\u003c\/strong\u003e\u003cspan\u003e For electronic claims, you must provide the \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e issued by your registered electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSite Photos:\u003c\/strong\u003e\u003cspan\u003e Photos showing the level foundation and the electrical isolation switch may be requested to verify the installation environment.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003e\u003cspan\u003eReturn Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe ask that you send us copies of receipts for such costs.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cb id=\"docs-internal-guid-020ffcf1-7fff-22b1-bd34-9f5ebf424c83\"\u003e\u003ca href=\"https:\/\/www.automatedenvironmentalsystems.co.uk\/wp-content\/uploads\/2026\/03\/Hools-Hestia-Outdoor-Sauna-Specifications.pdf\"\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/b\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Heater_Information_1.pdf?v=1781001350\" target=\"_blank\"\u003eSpecifications\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Hestia-Outdoor-Sauna-Manual.pdf?v=1781077461\" rel=\"noopener\" target=\"_blank\"\u003eManual \u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e\u003cb id=\"docs-internal-guid-254700c5-7fff-916d-09ea-11ae8e6fe753\"\u003e\u003ca href=\"https:\/\/www.automatedenvironmentalsystems.co.uk\/wp-content\/uploads\/2026\/03\/Holls-Art-of-Wellness-Catalogue-2026.pdf\"\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/b\u003e\u003c\/b\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Art-of-Wellness-Catalogue-2026.pdf?v=1781003881\" target=\"_blank\"\u003eHoll’s Catalogue 2026\u003c\/a\u003e\u003ca href=\"https:\/\/www.automatedenvironmentalsystems.co.uk\/wp-content\/uploads\/2026\/03\/Holls-Art-of-Wellness-Catalogue-2026.pdf\"\u003e \u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":57757292921164,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true}]},{"product_id":"holl-s-hestia-lounge-210-4-to-6-person-outdoor-sauna","title":"Holl’s Hestia Lounge 210 – 4 to 6 Person Outdoor Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Hestia Lounge 210 | 4–6 Person Social Wellness Suite\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eHoll’s Hestia Lounge 210 (HL-HESTIA210L-PK)\u003c\/span\u003e\u003cspan\u003e is the 2026 pinnacle of \"Indoor-Outdoor\" living. Expanding on the success of the Hestia 160, the \u003c\/span\u003e\u003cspan\u003eLounge 210\u003c\/span\u003e\u003cspan\u003e features a deeper \u003c\/span\u003e\u003cspan\u003e210 cm footprint\u003c\/span\u003e\u003cspan\u003e that incorporates an \u003c\/span\u003e\u003cspan\u003eintegrated front terrace\u003c\/span\u003e\u003cspan\u003e with dual seating. This unique architectural feature allows users to practice traditional \"Contrast Therapy\"—alternating naturally between the intense heat of the cabin and the fresh air of the terrace without stepping away from the unit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCrafted from \u003c\/span\u003e\u003cspan\u003e100% chemical-free, heat-treated Pine\u003c\/span\u003e\u003cspan\u003e, the Hestia Lounge is a sustainable powerhouse. With its signature \u003c\/span\u003e\u003cspan\u003eHalf-Moon panoramic rear window\u003c\/span\u003e\u003cspan\u003e and full-glass front, it provides a seamless visual connection to your garden, while the dual-height \u003c\/span\u003e\u003cspan\u003eAbachi benches\u003c\/span\u003e\u003cspan\u003e offer the ultimate ergonomic recovery space.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy the Hestia Lounge 210 is the 2026 Premium Leader:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. The Integrated Lounge Terrace\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \"Lounge\" designation transforms the sauna from a mere appliance into a social destination.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eCool-Down Zone:\u003c\/strong\u003e\u003cspan\u003e The covered terrace provides a protected space to rest between sessions, shielded from wind or rain.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSocial Flow\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The extended footprint allows for a natural transition, making it easier for groups of 4–6 people to rotate through the heat while staying engaged with the group.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Dual-Height Abachi Ergonomics\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInside, the Hestia Lounge 210 utilises a tiered bench system to manage the \"Thermal Stack.\"\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eUpper Bench:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePositioned to capture the maximum heat for intense, traditional sessions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eLower Bench\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Offers a milder temperature, ideal for longer sessions or for those new to traditional steam heat.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eAbachi Wood:\u003c\/strong\u003e\u003cspan\u003e Every touchpoint is made from Abachi, a luxury timber that does not absorb heat, ensuring the benches remain comfortable for the duration of your session.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Iconic Panoramic Visibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eHalf-Moon Glazing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe rear of the cabin features a massive, curved 8mm safety glass panel that creates a 180-degree infinity effect.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003ePrivacy Tinting:\u003c\/strong\u003e\u003cspan\u003e The 8mm tempered glass is subtly tinted, allowing natural light to flood the interior while preserving your privacy from the outside.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Hestia Lounge 210: Technical Vault\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"180\"\u003e \u003ccol width=\"372\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ SKU\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Hestia Lounge 210 \/ HL-HESTIA210L-PK\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApplication\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFull Outdoor Exposure (All-Season Resilience)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFootprint\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e205 cm (W) x 210 cm (D) x 220 cm (H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSeating Config\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6 Seated or 2 Fully Reclining (Lounge Mode)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHarvia Vulkano Black 6kW (Not Included)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTimber Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeat-Treated Pine (Structure) \/ Abachi (Benches)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGlass Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Tempered Safety Glass (Front \u0026amp; Rear)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10 Year Wood \/ 2 Year Electronics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2026 Professional Installation \u0026amp; Power Notes\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Requirement:\u003c\/strong\u003e\u003cspan\u003e When paired with the \u003c\/span\u003e\u003cspan\u003e6kW Vulkano Stove\u003c\/span\u003e\u003cspan\u003e, the Hestia Lounge 210 requires a \u003c\/span\u003e\u003cspan\u003ededicated 32A single-phase supply\u003c\/span\u003e\u003cspan\u003e (or 3-Phase equivalent). All outdoor cable runs must be SWA (Steel Wire Armoured) to comply with UK safety standards.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eFoundation Stability:\u003c\/strong\u003e\u003cspan\u003e Due to the extended 210 cm depth and the weight of the dual-glazed panels, a \u003c\/span\u003e\u003cspan\u003ereinforced concrete pad or a heavy-duty sub-frame\u003c\/span\u003e\u003cspan\u003e is mandatory. This prevents structural shifting that could lead to glass stress or door misalignment.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePermitted Development\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Standing at \u003c\/span\u003e\u003cspan\u003e220 cm\u003c\/span\u003e\u003cspan\u003e, this unit typically falls under \u003c\/span\u003e\u003cspan\u003eUK Permitted Development\u003c\/span\u003e\u003cspan\u003e (remaining below the 2.5m outbuilding height limit).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb id=\"docs-internal-guid-df78905a-7fff-dcb2-cb9c-b8133c311482\"\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Hestia Lounge 210: Technical Specifcations\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"180\"\u003e \u003ccol width=\"372\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ SKU\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Hestia Lounge 210 \/ HL-HESTIA210L-PK\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApplication\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFull Outdoor Exposure (All-Season Resilience)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFootprint\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e205 cm (W) x 210 cm (D) x 220 cm (H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSeating Config\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6 Seated or 2 Fully Reclining (Lounge Mode)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHarvia Vulkano Black 6kW (Not Included)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTimber Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeat-Treated Pine (Structure) \/ Abachi (Benches)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGlass Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Tempered Safety Glass (Front \u0026amp; Rear)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10 Year Wood \/ 2 Year Electronics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eBuyers Guide\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. This guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Place Your Order\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Order Processing \u0026amp; Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Delivery Organisation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYou will be notified of:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Pre-Installation Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, please ensure:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eImportant: Failure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Delivery \u0026amp; Unloading\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn the scheduled delivery day:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Installation \/ Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional Installation (Optional)\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelf-Assembly (Flat-Pack)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce assembled:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEligibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eReporting Issues\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eProcedure\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eContact customer support with photographs or video evidence:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRefund Conditions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eRefunds or replacements are available only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFinal Note on Electrical Responsibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eHeater Information\u003c\/h5\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Heater_Information_1.pdf?v=1781001350\" target=\"_blank\"\u003eSpecifications\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Hestia-Outdoor-Sauna-Manual.pdf?v=1781077461\" target=\"_blank\"\u003eManual\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003eElectrical Supply - IMPORTANT\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification: Electrical Supply\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003eOwner’s Brief for the Holl's Hestia Lounge 210\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003eCRITICAL: NOTICE TO THE PROPERTY OWNER\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hestia Lounge 210 requires a high-performance \u003c\/span\u003e\u003cspan\u003e6kW (Approx 26.1 Amps)\u003c\/span\u003e\u003cspan\u003e sauna stove. This installation must comply with UK Building Regulations (Part P) for outdoor electrical safety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTHE GOLDEN RULE:\u003c\/strong\u003e\u003cspan\u003e While this document provides manufacturer guidelines, \u003c\/span\u003e\u003cspan\u003eyou must always defer to the professional judgment of your Registered Electrician.\u003c\/span\u003e\u003cspan\u003e They are the final authority on cable sizing, circuit protection, and local site safety. If their on-site assessment regarding your property's specific wiring or distance from the consumer unit contradicts this brief, \u003c\/span\u003e\u003cspan\u003efollow the electrician’s instructions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Power Infrastructure Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe supply must be designed to handle a continuous high-amperage draw in an outdoor environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"166\"\u003e \u003ccol width=\"101\"\u003e \u003ccol width=\"158\"\u003e \u003ccol width=\"176\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComponent\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRating\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOperating Amperage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConnection Type\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. 26.1A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHardwired (SWA Cable)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLED Chromotherapy\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLow Voltage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIntegrated\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePre-wired to Internal Hub\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eCircuit Specification\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e A dedicated \u003c\/span\u003e\u003cspan\u003e32A or 40A radial circuit\u003c\/span\u003e\u003cspan\u003e is required. Your electrician will determine the exact breaker size based on the \"diversity\" of your home's total electrical load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eArmoured Cable (SWA):\u003c\/strong\u003e\u003cspan\u003e Steel Wire Armoured cable is mandatory for the run between your home and the sauna. Due to the \u003c\/span\u003e\u003cspan\u003e210 cm\u003c\/span\u003e\u003cspan\u003e width and the distance from the house, your electrician will likely specify \u003c\/span\u003e\u003cspan\u003e6mm² or 10mm²\u003c\/span\u003e\u003cspan\u003e cable to prevent \"voltage drop.\"\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eIsolation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA weatherproof, lockable \u003c\/span\u003e\u003cspan\u003eDouble-Pole Isolation Switch\u003c\/span\u003e\u003cspan\u003e must be installed. This should be mounted within sight of the sauna but outside the immediate heat\/steam zone.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Safety \u0026amp; Environmental Protection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRCD Protection:\u003c\/strong\u003e\u003cspan\u003e The circuit must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\u003c\/span\u003e\u003cspan\u003e at the consumer unit for life-safety protection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eIP Rating:\u003c\/strong\u003e\u003cspan\u003e All external glands, junction boxes, and switches must be \u003c\/span\u003e\u003cspan\u003eIP65 rated\u003c\/span\u003e\u003cspan\u003e (waterproof and dust-tight).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eEarthing:\u003c\/strong\u003e\u003cspan\u003e In outdoor sauna installations, \"Exporting the Earth\" from the main house requires professional validation. Your electrician may decide to install a dedicated \u003c\/span\u003e\u003cspan\u003eEarth Rod\u003c\/span\u003e\u003cspan\u003e at the sauna site to ensure the highest level of safety.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Lighting \u0026amp; Integrated Controls\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Hub\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The Hestia Lounge 210 features an internal control hub for the LED strips. This hub must be connected to the main incoming power feed by your electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eStove Clearances\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The \u003c\/span\u003e\u003cspan\u003e6kW stove\u003c\/span\u003e\u003cspan\u003e generates significant heat. Your electrician must ensure the stove is mounted precisely according to the manufacturer's safety distances to prevent overheating the Pine walls or Abachi benches.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Installation Layout\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eCable Entrance:\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e The electrical feed usually enters through the floor or the rear panel. It is critical that the electrician provides the cable \"tails\" before the final interior flooring and benches are locked into place during assembly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eCertification\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Your electrician \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e issue an \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e upon completion. This is required to validate your 2-year electronics warranty and for your home insurance records.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOwner’s Electrical Action Plan\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSurvey\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Have your electrician check if your main fuse (e.g., 60A or 100A) can support a new \u003c\/span\u003e\u003cspan\u003e6kW \/ 26A\u003c\/span\u003e\u003cspan\u003e load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInfrastructure:\u003c\/strong\u003e\u003cspan\u003e Run the SWA cable and install the isolator before the sauna delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFinal Hook-up:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe electrician returns to perform the final hardwiring once the structure is weather-tight.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation Protocol: Holl’s Hestia Lounge 210\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003eHL-HESTIA210L-PK | Flagship Lounge Installation\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hestia Lounge 210 is a premium architectural structure. Its large footprint and unique integrated terrace make it a focal point of any outdoor wellness space, but its size (2.1m wide) demands rigorous site preparation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Universal Receipt Protocol (Mandatory)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo safeguard your 4-year structural warranty, the following steps are required:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe 24-Hour Inspection Rule\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e You must unbox and inspect the \u003c\/span\u003e\u003cspan\u003e8mm tempered glass door\u003c\/span\u003e\u003cspan\u003e, the \u003c\/span\u003e\u003cspan\u003eHalf Moon rear glazed panel\u003c\/span\u003e\u003cspan\u003e, and all \u003c\/span\u003e\u003cspan\u003eHeat-Treated Pine wall and terrace sections\u003c\/span\u003e\u003cspan\u003e within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eTransit Reporting:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAny damage to the panoramic glass or structural timber must be reported immediately. Once assembly begins, the unit is deemed accepted in its delivered condition.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eComponent Storage\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The interior Abachi benches and LED electronics must be stored in a dry, indoor space until the main pine structure is fully roofed and weather-sealed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Site Preparation: The \"Grand\" Foundation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hestia Lounge 210 has a substantial footprint (\u003c\/span\u003e\u003cspan\u003e205 x 210 cm\u003c\/span\u003e\u003cspan\u003e) and significant weight.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Base\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e You must have a \u003c\/span\u003e\u003cspan\u003ereinforced, 100% level foundation\u003c\/span\u003e\u003cspan\u003e. Acceptable bases include a reinforced concrete pad (minimum 100mm depth), level paving slabs on a compacted sub-base, or a structural timber deck rated for heavy loads.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDrainage:\u003c\/strong\u003e\u003cspan\u003e The site must be well-drained. We strongly recommend an elevated base (approx 50mm above ground level) to prevent the bottom pine frame from sitting in standing water.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eOrientation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Consider the \"Half Moon\" rear glass and the front terrace. The site should be oriented to maximize your view while maintaining privacy for the lounge area.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Choosing Your Installation Pathway\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePathway A: \u003c\/strong\u003eProfessional Installation (Highly Recommended)\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDue to the \u003c\/span\u003e\u003cspan\u003e220cm height\u003c\/span\u003e\u003cspan\u003e, the weight of the dual glazing (front and rear), and the alignment of the terrace, professional installation is strongly advised.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Service:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eSpecialists will manage the heavy-lifting of the 2.1m panels, ensure the terrace is structurally integrated with the cabin, and hang the 8mm glass door.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNote:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe 6kW stove installation requires a separate hardwired connection by your Registered Electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePathway B: \u003c\/strong\u003eSelf-Assembly (Minimum 4 Person Task)\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Manpower:\u003c\/strong\u003e\u003cspan\u003e This is a complex structural build. You will need \u003c\/span\u003e\u003cspan\u003eat least four capable adults\u003c\/span\u003e\u003cspan\u003e. The terrace and cabin must be aligned perfectly to ensure the roof panels seat correctly across the full 210cm span.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eTools Required\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Long spirit level (1.2m+), drill\/driver, rubber mallet, and two stable ladders for the 220cm roof installation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePrecision:\u003c\/strong\u003e\u003cspan\u003e If the base is not perfectly level, the terrace will pull away from the cabin over time, creating gaps in the weatherproofing.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Commissioning \u0026amp; First Use\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eStove Integration\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Optimized for a \u003c\/span\u003e\u003cspan\u003e6kW stove\u003c\/span\u003e\u003cspan\u003e. This must be hardwired by a professional (see Electrical Brief).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eCuring the Pine\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Run the stove for 90 minutes at a moderate heat without water to \"cure\" the heat-treated pine and the stones.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eTerrace Use\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Ensure the terrace seating is securely fastened before use. This area is designed for cooling down between heat cycles.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation Readiness Checklist\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInspection:\u003c\/strong\u003e\u003cspan\u003e All glass and pine sections checked within 24 hours of delivery?\u003c\/span\u003e\u003cspan\u003eBase:\u003c\/span\u003e\u003cspan\u003e Is a reinforced, 100% level foundation (205 x 210 cm) ready?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eAccess:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIs there a clear, wide path to the garden for the 2.1m wide panels?\u003c\/span\u003e\u003cspan\u003e] \u003c\/span\u003e\u003cspan\u003eStove:\u003c\/span\u003e\u003cspan\u003e Have you ordered the 6kW stove and booked a Registered Electrician?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003e Safety:\u003c\/strong\u003e\u003cspan\u003e Have you confirmed the 220cm height clearance (away from low-hanging branches)?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Hestia Lounge 210: Warranty Statement\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003eHL-HESTIA210L-PK | Flagship Lounge Protection Terms\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hestia Lounge 210 is a premier architectural sauna. To protect your investment and maintain the validity of the 4-year structural and 2-year electronic coverage, the following standards must be met.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Warranty Duration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll’s (Poolstar) provides a tiered warranty that reflects the professional-grade materials used in this 6-person flagship:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eWood Structure:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e4-Year Warranty\u003c\/span\u003e\u003cspan\u003e against manufacturing defects or structural failure of the heat-treated Pine cabin and terrace.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eElectronics:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e2-Year Warranty\u003c\/span\u003e\u003cspan\u003e covering the integrated LED Chromotherapy strips, control hub, and internal wiring.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eStove:\u003c\/strong\u003e\u003cspan\u003e If a \u003c\/span\u003e\u003cspan\u003e6kW stove\u003c\/span\u003e\u003cspan\u003e is purchased separately, it is covered under its own manufacturer’s warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eUsage:\u003c\/strong\u003e\u003cspan\u003e These terms apply strictly to \u003c\/span\u003e\u003cspan\u003eprivate domestic home installations\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Conditions for Validity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo maintain your coverage, the following environmental and technical standards are mandatory:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eCertified Hardwiring\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Due to the \u003c\/span\u003e\u003cspan\u003e6kW\u003c\/span\u003e\u003cspan\u003e load, the unit must be hardwired by a \u003c\/span\u003e\u003cspan\u003eRegistered Electrician\u003c\/span\u003e\u003cspan\u003e. Damage caused by improper wiring or a failure to follow the electrician’s professional judgment will void the 2-year electronics warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eReinforced Level Foundation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Because of the expansive \u003c\/span\u003e\u003cspan\u003e205 x 210 cm\u003c\/span\u003e\u003cspan\u003e footprint, a \u003c\/span\u003e\u003cspan\u003ereinforced, 100% level foundation\u003c\/span\u003e\u003cspan\u003e is essential. Structural stress or gaps forming between the terrace and the cabin due to a shifting or unlevel base (such as grass, soil, or thin paving) is not covered.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eOutdoor Maintenance:\u003c\/strong\u003e\u003cspan\u003e The pine is heat-treated for durability, but you must ensure the base remains well-drained. Standing water against the bottom frame will lead to premature wear and may void the structural warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. The 24-Hour Inspection Rule (Fragile Components)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePanoramic Glazing\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The Hestia Lounge 210 features an 8mm glass door and a large \"Half Moon\" rear panel. You must unbox and inspect these components and report any transit damage or chips within \u003c\/span\u003e\u003cspan\u003e24 hours of delivery\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003ePost-Assembly:\u003c\/strong\u003e\u003cspan\u003e Once the sauna is assembled, glass breakage is considered accidental damage and is not covered, as it usually results from external impact or structural stress from an uneven foundation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Natural Wood Integrity \u0026amp; Finish\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eHeat-Treated Pine\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Minor surface \"checking\" (fine lines), knots, or colour variations are natural characteristics of timber exposed to heat and the elements and do not affect the 4-year structural integrity.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eCleaning:\u003c\/strong\u003e\u003cspan\u003e Use only a soft brush ora  damp cloth. \u003c\/span\u003e\u003cspan\u003eNever\u003c\/span\u003e\u003cspan\u003e use high-pressure washers, which can force water into the joints and damage the internal electronics or cause the wood to swell.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eInterior Hygiene:\u003c\/strong\u003e\u003cspan\u003e To prevent perspiration stains on the Abachi benches, the use of towels is required during every session.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Claims Procedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a technical or structural issue:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eReference:\u003c\/strong\u003e\u003cspan\u003e Provide your original purchase record and the GTIN (\u003c\/span\u003e\u003cspan\u003eHL-HESTIA210L-PK\u003c\/span\u003e\u003cspan\u003e).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElectrical Evidence\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e For electronic claims, you must provide the \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e issued by your registered electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePhotos\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Evidence of the level foundation and the electrical isolation switch may be requested to verify the installation environment.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWarranty Validity Checklist\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003e \u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003eInspection\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Reported any transit or glass damage within 24 hours?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eBase:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIs the sauna on a reinforced, 100% level foundation?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003e Electrical:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIs the unit hardwired and certified by a Registered Electrician?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eMaintenance\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Are you using towels to protect the Abachi wood interior?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eReturn Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe ask that you send us copies of receipts for such costs.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Heater_Information_1.pdf?v=1781001350\" rel=\"noopener\" target=\"_blank\"\u003eSpecifications\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Hestia-Outdoor-Sauna-Manual.pdf?v=1781077461\" rel=\"noopener\" target=\"_blank\"\u003eManual\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Art-of-Wellness-Catalogue-2026.pdf?v=1781003881\" rel=\"noopener\" target=\"_blank\"\u003eHoll’s Catalogue\u003c\/a\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":57757515972940,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true}]},{"product_id":"france-sauna-gaia-urban-2-person-outdoor-sauna","title":"France Sauna Gaïa Urban – 2 Person Outdoor Sauna","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eFrance Sauna Gaïa Urban | 2-Person Designer Outdoor Sauna\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eFrance Sauna Gaïa Urban (SN-B130E)\u003c\/span\u003e\u003cspan\u003e is the 2026 solution for high-performance wellness in limited outdoor spaces. While most outdoor cabins require vast garden acreage, the Gaïa Urban is meticulously scaled for \u003c\/span\u003e\u003cspan\u003eurban terraces, balconies, and small courtyards\u003c\/span\u003e\u003cspan\u003e. Its compact \u003c\/span\u003e\u003cspan\u003e150 x 130 cm footprint\u003c\/span\u003e\u003cspan\u003e delivers a full Finnish steam experience without compromising on the architectural elegance of the larger Gaïa series.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCrafted from \u003c\/span\u003e\u003cspan\u003e100% chemical-free, heat-treated Canadian Spruce\u003c\/span\u003e\u003cspan\u003e, this sauna offers a soft, light beige aesthetic and a naturally aromatic atmosphere. With integrated \u003c\/span\u003e\u003cspan\u003e7-colour LED chromotherapy\u003c\/span\u003e\u003cspan\u003e and a rapid-heating design, it transforms even the smallest outdoor area into a professional-grade recovery zone.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Gaïa Urban is the 2026 Urban Choice:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Sustainable \"Boreal\" Craftsmanship\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Gaïa Urban uses Canadian Spruce sourced from sustainably managed forests, treated to endure outdoor exposure.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThermal Resilience\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The heat-treatment process increases the wood's density and resistance to temperature fluctuations, ensuring the cabin remains airtight during harsh winters.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNatural Hygiene:\u003c\/strong\u003e\u003cspan\u003e Spruce is naturally rich in anti-fungal and anti-bacterial properties, making it the most hygienic choice for frequent steam sessions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. High-Performance Compact Heating\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDespite its size, the Urban is designed for intense heat.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003e4.5kW Power Optimised:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe interior volume is precisely calculated to reach 80°C+ rapidly when paired with a 4.5kW stove, minimising pre-heat wait times for busy urban professionals.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSteam Intensity:\u003c\/strong\u003e\u003cspan\u003e As a traditional steam sauna, it allows you to pour water over hot stones for that classic Finnish \"Löyly\" humidity that soothes joints and boosts respiratory health.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Chromotherapy \u0026amp; Sensory Design\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003e7-Colour LED Array\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Use the integrated lighting to set the mood—from energising reds for morning sessions to calming blues for deep sleep preparation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMinimalist Glazing:\u003c\/strong\u003e\u003cspan\u003e The 8mm tempered safety glass door provides a sense of openness, ensuring the compact interior feels airy and unconfined.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFrance Sauna Gaïa Urban: Technical Vault\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"180\"\u003e \u003ccol width=\"349\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ EAN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGaïa Urban \/ SN-B130E\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApplication\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTerrace, Balcony \u0026amp; Garden (IPX5 Ready)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFootprint\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e150 cm (W) x 130 cm (D) x 200 cm (H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.5kW Electric (Not Included)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTimber Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeat-Treated Canadian Spruce (Anti-Bacterial)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGlass Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Tempered Safety Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranties\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Year Wood \/ 2 Year Electronics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e2026 Professional Installation \u0026amp; Urban Planning\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe \"Balcony\" Weight Check\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The Gaïa Urban is designed for modern builds. However, we recommend verifying your balcony or terrace load-bearing capacity (approx. 250kg + occupants) before installation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElectrical Requirement\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e This unit requires a \u003c\/span\u003e\u003cspan\u003ededicated 20A single-phase supply\u003c\/span\u003e\u003cspan\u003e. For apartment installs, ensure your consumer unit has a spare way for a dedicated 2.5mm² or 4mm² SWA run.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFoundation:\u003c\/strong\u003e\u003cspan\u003e Must be installed on a level, hard surface. On balconies, a simple rubber matting layer beneath the base can further enhance thermal insulation and protect flooring.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHeight Compliance:\u003c\/strong\u003e\u003cspan\u003e Standing at exactly 200 cm, this unit comfortably fits within the 2.5m \"Permitted Development\" height limit for UK garden structures.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eFrance Sauna Gaïa Urban: Technical Specifications\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"180\"\u003e \u003ccol width=\"349\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ EAN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGaïa Urban \/ SN-B130E\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApplication\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTerrace, Balcony \u0026amp; Garden (IPX5 Ready)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFootprint\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e150 cm (W) x 130 cm (D) x 200 cm (H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.5kW Electric (Not Included)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTimber Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeat-Treated Canadian Spruce (Anti-Bacterial)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGlass Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Tempered Safety Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranties\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Year Wood \/ 2 Year Electronics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eBuyers Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. This guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Place Your Order\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Order Processing \u0026amp; Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e3. Delivery Organisation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYou will be notified of:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Pre-Installation Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, please ensure:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eImportant: Failure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Delivery \u0026amp; Unloading\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn the scheduled delivery day:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Installation \/ Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional Installation (Optional)\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelf-Assembly (Flat-Pack)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce assembled:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEligibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eReporting Issues\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProcedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eContact customer support with photographs or video evidence:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRefund Conditions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds or replacements are available only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFinal Note on Electrical Responsibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eHeater Information\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/France-Sauna-Gaia-Range-Specifications.pdf?v=1781086166\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eSpecifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification: Electrical Supply\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOwner’s Brief for the France Sauna Gaïa Urban\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003eCRITICAL: NOTICE TO THE PROPERTY OWNER\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Gaïa Urban is powered by a \u003c\/span\u003e\u003cspan\u003e4.5kW (Approx 19.6 Amps)\u003c\/span\u003e\u003cspan\u003e stove. This is a high-load appliance and, under UK Building Regulations (Part P), must be installed by a \u003c\/span\u003e\u003cspan\u003eRegistered Electrician\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTHE GOLDEN RULE:\u003c\/span\u003e\u003cspan\u003e While this document provides manufacturer specs, \u003c\/span\u003e\u003cspan\u003eyou must always defer to the professional judgment of your Registered Electrician.\u003c\/span\u003e\u003cspan\u003e This is especially critical for urban balconies, where they must assess your flat’s existing load capacity and safe cable routing. If their on-site assessment contradicts this brief, \u003c\/span\u003e\u003cspan\u003efollow the electrician’s instructions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003e1. Power Infrastructure Requirements\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe supply must be dedicated to the sauna to prevent tripping your property's main breakers during use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"166\"\u003e \u003ccol width=\"101\"\u003e \u003ccol width=\"158\"\u003e \u003ccol width=\"177\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComponent\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRating\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOperating Amperage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConnection Type\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.5kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. 19.6A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHardwired (SWA Cable)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e7-Colour LED System\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLow Voltage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIntegrated\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePre-wired to Internal Hub\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCircuit Specification:\u003c\/strong\u003e\u003cspan\u003e A dedicated \u003c\/span\u003e\u003cspan\u003e20A or 32A radial circuit\u003c\/span\u003e\u003cspan\u003e is required.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003eArmoured Cable (SWA):\u003c\/span\u003e\u003cspan\u003e For outdoor terraces, Steel Wire Armoured (SWA) cable is mandatory. Your electrician will determine the cable size (typically \u003c\/span\u003e\u003cspan\u003e4mm² or 6mm²\u003c\/span\u003e\u003cspan\u003e) based on the length of the run from your fuse box to the balcony.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eIsolation Switch:\u003c\/strong\u003e\u003cspan\u003e A weatherproof, lockable \u003c\/span\u003e\u003cspan\u003eDouble-Pole Isolation Switch\u003c\/span\u003e\u003cspan\u003e must be mounted near the sauna. On a balcony, your electrician will ensure this is placed where it cannot be accidentally sprayed with water.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Safety \u0026amp; Water Protection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRCD Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe circuit must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\u003c\/span\u003e\u003cspan\u003e (Residual Current Device). This is a life-safety requirement for any appliance involving water and electricity.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eIP Rating:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAll external connections and the isolation switch must be \u003c\/span\u003e\u003cspan\u003eIP65 rated\u003c\/span\u003e\u003cspan\u003e (dust-tight and protected against water).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eEarthing:\u003c\/strong\u003e\u003cspan\u003e Correct earthing is vital for a steam sauna. Your electrician will verify that your apartment’s earthing system is sufficient for an outdoor high-load appliance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Integrated LED Chromotherapy\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Hub:\u003c\/strong\u003e\u003cspan\u003e The 7-colour LED system is powered via a control hub. Your electrician will connect this hub to the main incoming power feed during the final hook-up.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCable Routing:\u003c\/strong\u003e\u003cspan\u003e On balconies, cable aesthetics matter. Your electrician should route the SWA cable along skirting or through existing conduits to keep the installation discreet and trip-free.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Final Commissioning\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStove Clearances:\u003c\/strong\u003e\u003cspan\u003e The \u003c\/span\u003e\u003cspan\u003e4.5kW stove\u003c\/span\u003e\u003cspan\u003e gets very hot. Your electrician must mount it following the exact safety distances provided in the stove manual to protect the Canadian Spruce walls.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCertification:\u003c\/strong\u003e\u003cspan\u003e Your electrician \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e provide an \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e or a Minor Works Certificate. You will need this to validate your 2-year electronics warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation Protocol: Gaïa Urban\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003eSN-B130E | Urban Terrace \u0026amp; Balcony Installation\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Gaïa Urban is designed to bring the traditional Finnish experience to smaller outdoor spaces. Its heat-treated Canadian Spruce construction is resilient, but the \"Urban\" setting (terraces\/balconies) requires precise planning.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Receipt \u0026amp; Initial Inspection (Mandatory)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003eThe 24-Hour Rule:\u003c\/span\u003e\u003cspan\u003e You must unbox and inspect the \u003c\/span\u003e\u003cspan\u003e8mm tempered glass door\u003c\/span\u003e\u003cspan\u003e and the \u003c\/span\u003e\u003cspan\u003eSpruce wall staves\u003c\/span\u003e\u003cspan\u003e within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003eTransit Damage:\u003c\/span\u003e\u003cspan\u003e Any cracks in the glass or significant splintering of the spruce must be reported immediately. Once assembly begins, the unit is accepted in its current condition.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003eStorage:\u003c\/span\u003e\u003cspan\u003e Keep the electronic components (LED Chromotherapy system) and the optional 4.5kW stove in a dry, indoor environment until the cabin is fully assembled and the roof is secure.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Urban Site Preparation: Terraces \u0026amp; Balconies\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnlike a garden installation, a balcony installation has two critical constraints:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eLoad Bearing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEnsure your balcony or terrace is rated for the weight of the sauna (approx. 200kg+) plus the weight of two adults and a 4.5kW stove filled with stones.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eThe Base:\u003c\/strong\u003e\u003cspan\u003e The surface must be \u003c\/span\u003e\u003cspan\u003e100% level\u003c\/span\u003e\u003cspan\u003e. If installing on decking or tiles, we recommend using a rubber membrane or protective matting to prevent moisture trapping between the sauna base and your terrace flooring.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWind Clearance\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Because of its 200cm height and compact 150x130cm footprint, the unit should be positioned in a corner or anchored if your terrace is prone to high-altitude wind gusts.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Choosing Your Installation Pathway\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePathway A:\u003c\/strong\u003e Professional Installation\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eThe Service:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eSpecialists will assemble the interlocking spruce staves, ensure the circular structural integrity, and hang the 8mm safety glass.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eTechnical Setup:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThey will install the 7-colour LED chromotherapy system. \u003c\/span\u003e\u003cspan\u003eNote: The 4.5kW stove requires a separate hardwired connection by your Registered Electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePathway B: \u003c\/strong\u003eSelf-Assembly (2-3 Person Task)\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eThe Manpower:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis is a \u003c\/span\u003e\u003cspan\u003e2-to-3 person job\u003c\/span\u003e\u003cspan\u003e. While the dimensions are compact, the barrel-style assembly requires one person to hold the staves in place while others secure the steel tensioning hoops.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eInterlocking Staves:\u003c\/strong\u003e\u003cspan\u003e Precision is key. Use a rubber mallet to ensure every spruce stave is fully seated to maintain the \"Urban\" insulation efficiency.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eTools:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eSpirit level, rubber mallet, screwdriver set, and adjustable wrench for the tensioning bands.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Commissioning \u0026amp; Maintenance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eStove Setup:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eRequires a \u003c\/span\u003e\u003cspan\u003e4.5kW stove\u003c\/span\u003e\u003cspan\u003e (e.g., Vulkano). This must be hardwired (see Electrical Brief).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eThe First Heat:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eRun the sauna for 60 minutes at 60°C without water to allow the heat-treated spruce to \"settle\" and expand into its final weather-tight seal.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eWood Care:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAs an urban unit, it may be exposed to more pollutants. Rinse the exterior with fresh water occasionally, but never use high-pressure washers.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Readiness Checklist\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eStructural:\u003c\/strong\u003e\u003cspan\u003e Have you confirmed the balcony load-bearing capacity?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eInspection:\u003c\/strong\u003e\u003cspan\u003e Glass and spruce panels checked within 24 hours of delivery?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003e Base:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e I\u003c\/strong\u003es the terrace surface level and protected with a mat\/membrane?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eStove:\u003c\/strong\u003e\u003cspan\u003e Have you booked a Registered Electrician for the 4.5kW hardwiring?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eAccess:\u003c\/strong\u003e\u003cspan\u003e Can the 200cm tall components fit through your internal doors or via a balcony lift?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2\u003e\u003cspan\u003eFrance Sauna Gaïa Urban: Warranty Statement\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSN-B130E | Urban Wellness Protection Terms\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Gaïa Urban is a precision-engineered outdoor sauna. To protect your 4-year structural and 2-year electronic coverage, the following installation and maintenance standards must be strictly observed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Warranty Duration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrance Sauna provides a comprehensive warranty based on the resilience of heat-treated Canadian Spruce:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eWood Structure:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e4-Year Warranty\u003c\/span\u003e\u003cspan\u003e against manufacturing defects, structural failure, or fungal\/bacterial compromise of the Spruce staves.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElectronics\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e2-Year Warranty\u003c\/span\u003e\u003cspan\u003e covering the 7-colour LED chromotherapy system, control hub, and internal wiring.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eStove:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIf a \u003c\/span\u003e\u003cspan\u003e4.5kW stove\u003c\/span\u003e\u003cspan\u003e is purchased separately, it is covered under the stove manufacturer’s specific warranty terms.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eUsage:\u003c\/strong\u003e\u003cspan\u003e These terms apply strictly to \u003c\/span\u003e\u003cspan\u003eprivate domestic installations\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Conditions for Validity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo maintain your coverage, the following environmental and technical standards are mandatory:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eProfessional Hardwiring:\u003c\/strong\u003e\u003cspan\u003e The unit must be hardwired by a \u003c\/span\u003e\u003cspan\u003eRegistered Electrician\u003c\/span\u003e\u003cspan\u003e to a dedicated circuit. Any damage to the electronics or stove caused by improper wiring, use of extension leads, or failure to follow the electrician’s professional judgment will void the 2-year electronics warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eLevel Installation:\u003c\/strong\u003e\u003cspan\u003e The sauna must be installed on a \u003c\/span\u003e\u003cspan\u003e100% level, solid surface\u003c\/span\u003e\u003cspan\u003e. Structural stress, stave separation, or glass door misalignment caused by an unlevel balcony or terrace floor is not covered.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eUrban Maintenance:\u003c\/strong\u003e\u003cspan\u003e While Canadian Spruce is naturally resistant to temperature variations, users in urban areas must ensure the unit is not subjected to standing water. Ensure the base remains well-drained to protect the bottom of the barrel structure.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. The 24-Hour Inspection Rule (Fragile Components)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e8mm Tempered Glass:\u003c\/span\u003e\u003cspan\u003e The Gaïa Urban features a high-grade safety glass door. You must unbox and inspect the glass and report any transit damage, chips, or cracks within \u003c\/span\u003e\u003cspan\u003e24 hours of delivery\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003ePost-Assembly:\u003c\/span\u003e\u003cspan\u003e Once the sauna is assembled, glass breakage is considered accidental damage and is not covered, as it usually results from external impact or structural shifting due to an uneven base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Material Integrity \u0026amp; Care\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eCanadian Spruce\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e This is an aromatic, natural timber. Minor surface \"checking\" (fine lines) or colour variations are natural characteristics of the wood and do not affect the 4-year structural integrity.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eCleaning:\u003c\/strong\u003e\u003cspan\u003e Use only a soft brush and fresh water. \u003c\/span\u003e\u003cspan\u003eNever\u003c\/span\u003e\u003cspan\u003e use high-pressure washers or abrasive chemicals on the spruce, as these can damage the wood fibres and the anti-fungal properties.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eInterior Protection:\u003c\/strong\u003e\u003cspan\u003e To prevent perspiration stains on the Abachi benches, the use of towels is required during every session.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Claims Procedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf a technical or structural issue arises:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eReference:\u003c\/strong\u003e\u003cspan\u003e Provide your original purchase record and the EAN (\u003c\/span\u003e\u003cspan\u003eSN-B130E\u003c\/span\u003e\u003cspan\u003e).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElectrical Evidence\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e For electronic claims, you must provide the \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e or equivalent proof of professional installation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003ePhotos:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEvidence of the level foundation and the external isolation switch may be requested to verify the installation environment.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWarranty Validity Checklist\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003e Inspection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eReported any transit or glass damage within 24 hours?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003e \u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003eBase\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Is the sauna on a 100% level balcony or terrace floor?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003e \u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003eElectrical\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Is the unit hardwired and certified by a Registered Electrician?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003e \u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003eHygiene\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Are you using towels to protect the Abachi wood interior?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eReturn Policy\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe ask that you send us copies of receipts for such costs.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/France-Sauna-Gaia-Range-Specifications.pdf?v=1781086166s\" rel=\"noopener\" target=\"_blank\"\u003eFrance-Sauna-Gaia-Range-Specifications\u003c\/a\u003e\u003c\/p\u003e","brand":"Balance Recovery","offers":[{"title":"Default Title","offer_id":57758290968908,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true}]},{"product_id":"holl-s-orphee-180-5-to-6-person-outdoor-sauna","title":"Holl’s Orphée 180 – 5 to 6 Person Outdoor Sauna","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Orphée 180 | 5–6 Person Panoramic Barrel Sauna\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eHoll’s Orphée 180 (HL-ORPH180-PK)\u003c\/span\u003e\u003cspan\u003e is a high-performance barrel sauna engineered for durability and social wellness. Built from \u003c\/span\u003e\u003cspan\u003eThermally Treated Canadian Spruce\u003c\/span\u003e\u003cspan\u003e, its iconic rounded architecture is designed to facilitate natural air convection, ensuring even heat distribution throughout the cabin. At \u003c\/span\u003e\u003cspan\u003e180 cm deep\u003c\/span\u003e\u003cspan\u003e, the Orphée 180 provides a spacious interior that comfortably seats six adults or allows two users to recline fully for recovery sessions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe thermal modification process of the Spruce structure ensures the wood is permanently stabilized, making it moisture-resistant and ideal for the volatile UK climate. This chemical-free treatment enhances the wood’s natural durability while providing a premium, dark-hued aesthetic that complements any outdoor landscape.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eKey Features of the Orphée 180:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Aero-Thermal Rounded Design\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Orphée’s barrel shape is a functional heat-management system. By eliminating dead air space in corners, the air follows the curve of the walls to create a consistent \"vortex\" of warmth. This allows the cabin to reach target temperatures rapidly when paired with a 9kW heating array.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Privacy-Tinted Panoramic Glazing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEquipped with a half-moon rear window and a full-glass front door, the Orphée 180 offers an immersive view of the outdoors. The \u003c\/span\u003e\u003cspan\u003e8mm tempered safety glass\u003c\/span\u003e\u003cspan\u003e features a privacy tint, ensuring the interior remains shielded from outside view while allowing natural light to fill the space.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Premium Abachi Interior\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe interior features \u003c\/span\u003e\u003cspan\u003eAbachi wood\u003c\/span\u003e\u003cspan\u003e benches with a side return. Abachi is a specialized timber that remains cool to the touch even at high temperatures, ensuring maximum comfort for all occupants. The integrated \u003c\/span\u003e\u003cspan\u003e7-color LED chromotherapy\u003c\/span\u003e\u003cspan\u003e allows you to further customize the atmosphere of every session.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Orphée 180: Technical Vault\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"180\"\u003e \u003ccol width=\"299\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ GTIN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Orphée 180 \/ HL-ORPH180-PK\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLocation\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOutdoor\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCapacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e5-6 Seated or 2 Reclining\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e205 cm (W) x 180 cm (D) x 215 cm (H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eStructure\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThermally Treated Canadian Spruce\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInterior Wood\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAbachi Benches \u0026amp; Backrests\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e9kW (Vulkano Black recommended)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGlass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Tempered Safety Glass (Tinted)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Year Wood \/ 2 Year Electronics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003eProfessional Installation \u0026amp; Site Planning\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Requirement:\u003c\/strong\u003e\u003cspan\u003e To power the 9kW heating system, the Orphée 180 requires a dedicated \u003c\/span\u003e\u003cspan\u003e40A single-phase supply\u003c\/span\u003e\u003cspan\u003e installed by a qualified electrician using SWA (Steel Wire Armoured) cable.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA solid, level concrete pad or heavy-duty timber frame is essential for a barrel sauna. A perfectly flat base ensures the wooden slats remain airtight and structural integrity is maintained.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMaintenance:\u003c\/strong\u003e\u003cspan\u003e The thermal treatment provides natural resistance to rot and moisture. To maintain the original deep color and protect against UV silvering, a high-quality UV-protective oil is recommended.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eSpecification\u003cmeta charset=\"utf-8\"\u003e \u003cb\u003e\u003c\/b\u003e\n\u003c\/h5\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Orphée 180: Technical Specifications\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"180\"\u003e \u003ccol width=\"299\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ GTIN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Orphée 180 \/ HL-ORPH180-PK\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLocation\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOutdoor\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCapacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e5-6 Seated or 2 Reclining\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e205 cm (W) x 180 cm (D) x 215 cm (H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eStructure\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThermally Treated Canadian Spruce\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInterior Wood\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAbachi Benches \u0026amp; Backrests\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e9kW (Vulkano Black recommended)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGlass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Tempered Safety Glass (Tinted)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Year Wood \/ 2 Year Electronics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eBuyers Guide\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. This guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Place Your Order\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Order Processing \u0026amp; Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYou will be notified of:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, please ensure:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eImportant: Failure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Delivery \u0026amp; Unloading\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn the scheduled delivery day:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Installation \/ Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional Installation (Optional)\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelf-Assembly (Flat-Pack)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce assembled:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003eConfirm the structure is level and stable\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003eCheck all doors, glazing, and ventilation\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003eAfter wiring is complete, perform a first heat-up test\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003eObtain any required electrical certification from your electrician\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eHeater Information\u003c\/h5\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Orphee-180-and-210-Outdoor-Sauna-Specifications_1.pdf?v=1781251287\" target=\"_blank\"\u003e\u003cspan\u003eSpecifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification: Electrical Supply\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOwner’s Brief for the Holl's Orphée 180\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003eCRITICAL: NOTICE TO THE PROPERTY OWNER\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Orphée 180 is designed for a high-output \u003c\/span\u003e\u003cspan\u003e9kW (Approx 39.1 Amps)\u003c\/span\u003e\u003cspan\u003e sauna stove. This is a major electrical installation that \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e be notified to local building control under Part P regulations.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTHE GOLDEN RULE:\u003c\/span\u003e\u003cspan\u003e While this document provides manufacturer specs, \u003c\/span\u003e\u003cspan\u003eyou must always defer to the professional judgment of your Registered Electrician.\u003c\/span\u003e\u003cspan\u003e They are the final authority on cable sizing, circuit protection, and whether your home’s main fuse (e.g., 60A or 100A) can handle this additional 39A load. If their on-site assessment contradicts this brief, \u003c\/span\u003e\u003cspan\u003efollow the electrician’s instructions.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003e1. Power Infrastructure Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause of the 39.1A draw, this unit cannot be \"teed\" into existing garden power; it requires a dedicated home-run to the consumer unit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"177\"\u003e \u003ccol width=\"99\"\u003e \u003ccol width=\"154\"\u003e \u003ccol width=\"171\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComponent\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRating\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOperating Amperage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConnection Type\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e9kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. 39.1A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHardwired (SWA Cable)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e7-Color Chromotherapy\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLow Voltage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIntegrated\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePre-wired to Internal Hub\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eCircuit Specification\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Typically, a dedicated \u003c\/span\u003e\u003cspan\u003e45A or 50A radial circuit\u003c\/span\u003e\u003cspan\u003e is required.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003eArmoured Cable (SWA):\u003c\/span\u003e\u003cspan\u003e Due to the high amperage and potential voltage drop over distance, your electrician will likely specify \u003c\/span\u003e\u003cspan\u003e10mm² Steel Wire Armoured (SWA) cable\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eIsolation Switch:\u003c\/strong\u003e\u003cspan\u003e A high-rated, weatherproof, lockable \u003c\/span\u003e\u003cspan\u003eDouble-Pole Isolation Switch\u003c\/span\u003e\u003cspan\u003e must be installed within reach of the sauna. Your electrician will ensure the switch is rated to handle a 9kW inductive load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Safety \u0026amp; Total Load Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRCD Protection:\u003c\/strong\u003e\u003cspan\u003e The circuit \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eMain Fuse Check\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Your electrician must perform a \"Load Calculation.\" If your home has a standard 60A main fuse, running a 9kW sauna alongside an electric oven or shower may exceed your home's capacity. They may recommend an upgrade or a priority load switch.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eEarthing:\u003c\/strong\u003e\u003cspan\u003e Correct earthing is non-negotiable for a 9kW steam environment. Your electrician will determine if a dedicated \u003c\/span\u003e\u003cspan\u003eEarth Rod (TT System)\u003c\/span\u003e\u003cspan\u003e is required at the sauna site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Component Connection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eLED Hub\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The Orphée’s internal lighting hub must be connected to the main supply. Your electrician should ensure this is fused appropriately within the sauna's junction box.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStove Clearances:\u003c\/strong\u003e\u003cspan\u003e The \u003c\/span\u003e\u003cspan\u003e9kW Vulkano stove\u003c\/span\u003e\u003cspan\u003e generates intense heat. The electrician must verify that the mounting location respects all safety clearances from the Abachi benches and Spruce walls to prevent fire risks.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Installation Layout\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCable Entry:\u003c\/strong\u003e\u003cspan\u003e The Orphée is a barrel shape. The SWA cable usually enters through the lower part of the rear or front face. This must be coordinated \u003c\/span\u003e\u003cspan\u003eduring\u003c\/span\u003e\u003cspan\u003e the assembly of the staves to ensure a clean, watertight entry.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCertification:\u003c\/strong\u003e\u003cspan\u003e Your electrician \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e provide an \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e. This is essential for your home insurance and your 2-year electronics warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOwner’s Electrical Action Plan\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsultation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eShow this brief to your electrician \u003c\/span\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003cspan\u003e purchasing the 9kW stove to ensure your property can support it.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInfrastructure:\u003c\/strong\u003e\u003cspan\u003e Install the 10mm² SWA cable and 45A\/50A breaker prior to sauna assembly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eFinal Commissioning\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The electrician completes the hardwiring and issues the safety certificate once the structure is weather-tight.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation Protocol: Holl’s Orphée 180\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHL-ORPH180-PK | Premium Barrel Installation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Orphée 180 is a large-format barrel sauna (180cm depth) featuring a panoramic half-moon rear window. Its assembly requires precision to ensure the \"thermally treated spruce\" staves form a perfect, watertight seal.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Receipt \u0026amp; Structural Inspection (Mandatory)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe 24-Hour Inspection Rule\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e You must unbox and inspect the \u003c\/span\u003e\u003cspan\u003e8mm tinted tempered glass door\u003c\/span\u003e\u003cspan\u003e, the \u003c\/span\u003e\u003cspan\u003epanoramic half-moon rear window\u003c\/span\u003e\u003cspan\u003e, and the \u003c\/span\u003e\u003cspan\u003ecurved spruce staves\u003c\/span\u003e\u003cspan\u003e within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eTransit Damage:\u003c\/strong\u003e\u003cspan\u003e Report any glass chips or structural cracks in the spruce immediately. Assembly constitutes acceptance of the product's condition.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eStorage:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe Abachi double-benches and 7-color LED electronics must be stored in a dry, covered area until the barrel is fully enclosed and the roofing felt\/shingles are installed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Site \u0026amp; Foundation Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Orphée 180 has a footprint of \u003c\/span\u003e\u003cspan\u003e205 x 180 cm\u003c\/span\u003e\u003cspan\u003e and, when loaded with a 9kW stove and 6 adults, exerts significant pressure.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Base\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e You must provide a \u003c\/span\u003e\u003cspan\u003esolid, 100% level foundation\u003c\/span\u003e\u003cspan\u003e. A reinforced concrete pad or a heavy-duty timber frame deck is required.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eBarrel Support:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe unit sits on curved \"cradles.\" These must be perfectly level with each other across the 180cm depth to prevent the barrel from \"spiraling\" or the glass panels from misaligning.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eClearance\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Ensure \u003c\/span\u003e\u003cspan\u003e50cm of clearance\u003c\/span\u003e\u003cspan\u003e around the unit to allow for the tightening of the stainless steel tensioning hoops during assembly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Choosing Your Installation Pathway\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch4 dir=\"ltr\"\u003e\u003cspan\u003ePathway A: Professional Installation (Highly Recommended)\u003c\/span\u003e\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eThe Service:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eSpecialists will align the interlocking staves, set the \"half-moon\" rear glass, and tension the steel hoops to the exact torque required for weatherproofing.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eNote:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe 9kW stove installation requires a separate, high-capacity hardwired connection by your Registered Electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePathway B: Self-Assembly (Minimum 3-4 Person Task)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eThe Manpower:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis is a heavy-duty project. You will need \u003c\/span\u003e\u003cspan\u003eat least 3 to 4 capable adults\u003c\/span\u003e\u003cspan\u003e. Holding the curved staves in place until the first tensioning hoop is secured is a multi-person task.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eTensioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe steel hoops must be checked and tightened again 2–3 weeks after the first use, as the heat-treated wood will settle after its first thermal cycles.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003eTools:\u003c\/span\u003e\u003cspan\u003e Level (1.2m+), rubber mallet, socket set (for hoops), and a drill\/driver.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Commissioning \u0026amp; First Heat\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eStove Setup:\u003c\/strong\u003e\u003cspan\u003e This model is designed for a \u003c\/span\u003e\u003cspan\u003e9kW stove\u003c\/span\u003e\u003cspan\u003e (e.g., Vulkano Black). This is a high-load appliance (see Electrical Brief).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eThermal Curing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eRun the first session for 2 hours at a moderate temperature. This \"seats\" the heat-treated spruce staves and ensures the aromatic oils in the wood are released safely.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003ePrivacy Check:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eVerify the positioning of the tinted door and half-moon window to ensure your desired level of privacy relative to your garden layout.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation Readiness Checklist\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003eInspection\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e All glass and spruce staves checked within 24 hours?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eBase:\u003c\/strong\u003e\u003cspan\u003e Is there a reinforced, 100% level pad ready (205 x 180 cm)?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eManpower:\u003c\/strong\u003e\u003cspan\u003e Do you have 4 adults available for the barrel assembly?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eStove\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Have you booked a Registered Electrician for a \u003c\/span\u003e\u003cspan\u003e9kW\u003c\/span\u003e\u003cspan\u003e high-load circuit?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003e Access:\u003c\/strong\u003e\u003cspan\u003e Is there a clear route for the 215cm tall vertical sections?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Orphée 180: Warranty Statement\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHL-ORPH180-PK | Premium Barrel Protection Terms\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Orphée 180 is a masterwork of barrel sauna engineering. To protect your investment and maintain the validity of the 4-year structural and 2-year electronic coverage, the following standards must be observed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Warranty Duration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll’s (Poolstar) provides a tiered warranty based on the performance of thermally treated Canadian Spruce:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eWood Structure:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e4-Year Warranty\u003c\/span\u003e\u003cspan\u003e against manufacturing defects, structural failure, or rot in the thermally treated spruce staves and cradles.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eElectronics:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e2-Year Warranty\u003c\/span\u003e\u003cspan\u003e covering the 7-color LED chromotherapy system, control hub, and internal wiring.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eStove:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIf a \u003c\/span\u003e\u003cspan\u003e9kW stove\u003c\/span\u003e\u003cspan\u003e (such as the Vulkano Black) is purchased separately, it is governed by its own manufacturer’s warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eUsage:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThese terms apply strictly to \u003c\/span\u003e\u003cspan\u003eprivate domestic home installations\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Conditions for Validity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo maintain your coverage, the following environmental and technical standards are mandatory:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eCertified 9kW Hardwiring:\u003c\/strong\u003e\u003cspan\u003e Because of the heavy \u003c\/span\u003e\u003cspan\u003e39.1A\u003c\/span\u003e\u003cspan\u003e draw, the unit must be hardwired by a \u003c\/span\u003e\u003cspan\u003eRegistered Electrician\u003c\/span\u003e\u003cspan\u003e. Damage to the sauna’s internal wiring or control hub caused by improper circuit protection, undersized cabling, or failure to follow the electrician’s professional judgment will void the 2-year electronics warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eStructural Leveling:\u003c\/strong\u003e\u003cspan\u003e The Orphée 180 sits on specialized cradles. These must be placed on a \u003c\/span\u003e\u003cspan\u003ereinforced, 100% level foundation\u003c\/span\u003e\u003cspan\u003e. Misalignment of the barrel staves, \"spiraling\" of the structure, or leaking caused by a shifting or unlevel base is not covered.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eHoop Tensioning:\u003c\/strong\u003e\u003cspan\u003e It is the owner's responsibility to ensure the stainless steel tensioning hoops are checked and tightened 2–3 weeks after first use. Failure to maintain hoop tension, leading to stave separation, is considered a maintenance issue and is not covered under the structural warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. The 24-Hour Inspection Rule (Fragile Components)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eTinted Glazing:\u003c\/strong\u003e\u003cspan\u003e The Orphée 180 features an 8mm tinted glass door and a panoramic \"Half Moon\" rear window. You must unbox and inspect these components and report any transit damage or chips within \u003c\/span\u003e\u003cspan\u003e24 hours of delivery\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003ePost-Assembly:\u003c\/strong\u003e\u003cspan\u003e Once the sauna is assembled and the hoops are tightened, glass breakage is considered accidental damage and is not covered.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Natural Wood Integrity \u0026amp; Care\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eThermally Treated Spruce:\u003c\/strong\u003e\u003cspan\u003e The ecological heat-treatment makes the wood more stable and durable. Minor surface \"checking\" (fine hairline splits) is a natural characteristic of timber and does not affect the 4-year structural integrity.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eMaintenance:\u003c\/strong\u003e\u003cspan\u003e While durable, the exterior should be kept free of debris. Use only a soft brush and fresh water for cleaning. \u003c\/span\u003e\u003cspan\u003eNever\u003c\/span\u003e\u003cspan\u003e use high-pressure washers, which can force water between the staves and damage the interior Abachi benches.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003eInterior Hygiene:\u003c\/span\u003e\u003cspan\u003e Towels must be used on the Abachi double-benches at all times to prevent salt and perspiration staining.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Claims Procedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a technical or structural issue:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eDocumentation:\u003c\/strong\u003e\u003cspan\u003e Provide your original purchase record and the GTIN (\u003c\/span\u003e\u003cspan\u003eHL-ORPH180-PK\u003c\/span\u003e\u003cspan\u003e).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElectrical Evidence\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e For any electronic claims, you must provide the \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e showing a dedicated circuit for the 9kW load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePhotos\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Evidence of the level foundation and the correctly tensioned steel hoops may be requested.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWarranty Validity Checklist\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eInspection:\u003c\/strong\u003e\u003cspan\u003e Reported any transit or glass damage within 24 hours?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003e \u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003eBase\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Is the barrel sitting on a reinforced, 100% level foundation?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003e \u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003eElectrical\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Is the unit hardwired to a dedicated 45A\/50A circuit by a professional?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003eMaintenance\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Have the steel hoops been tightened after the first 3 sessions?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eReturn Policy\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe ask that you send us copies of receipts for such costs.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Orphee-180-and-210-Outdoor-Sauna-Specifications.pdf?v=1781091799\" target=\"_blank\"\u003e\u003cspan\u003eOwner’s Brief for the Holl's Orphée 180\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Art-of-Wellness-Catalogue-2026.pdf?v=1781003881\" target=\"_blank\"\u003eHoll’s Catalogue 2026\u003c\/a\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":57759294652748,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true}]},{"product_id":"holl-s-orphee-lounge-240-5-to-6-person-outdoor-sauna","title":"Holl’s Orphée Lounge 240 – 5 to 6 Person Outdoor Sauna","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Orphée Lounge 240 | 6-Person Panoramic Terrace Sauna\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eHoll’s Orphée Lounge 240 (HL-ORPH240L-PK)\u003c\/span\u003e\u003cspan\u003e is the flagship 2026 evolution of the traditional barrel sauna. Engineered with an extended \u003c\/span\u003e\u003cspan\u003e240 cm depth\u003c\/span\u003e\u003cspan\u003e, this \"Lounge\" edition incorporates a \u003c\/span\u003e\u003cspan\u003esheltered integrated terrace\u003c\/span\u003e\u003cspan\u003e, allowing users to practice authentic contrast therapy—alternating between intense heat and fresh-air recovery without leaving the unit's architectural footprint.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConstructed from \u003c\/span\u003e\u003cspan\u003e100% chemical-free Thermally Treated Spruce\u003c\/span\u003e\u003cspan\u003e, the Orphée Lounge 240 utilizes a rounded aero-thermal design to eliminate cold spots and ensure rapid, even heat distribution. With its \u003c\/span\u003e\u003cspan\u003ePrivacy-Tinted Half-Moon rear glazing\u003c\/span\u003e\u003cspan\u003e, it offers a panoramic connection to your landscape while maintaining a completely secluded interior environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy the Orphée Lounge 240 is the 2026 Social Leader:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. The Integrated Recovery Terrace\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Lounge model is designed for a complete thermal cycle. The built-in external seating area provides a protected \"cool-down\" zone, sheltered by the barrel's overhang. This allows for a natural social flow, where up to six people can rotate between the sauna's heat and the ambient outdoor air, extending the duration and health benefits of the session.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Thermo-Spruce Engineering\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Orphée 240 utilizes \u003c\/span\u003e\u003cspan\u003eThermally Treated Spruce\u003c\/span\u003e\u003cspan\u003e—a timber that has undergone a high-temperature modification process to remove resins and moisture.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003eSuperior Stability:\u003c\/span\u003e\u003cspan\u003e The wood is resistant to the \"bleeding\" of sap and the warping common in standard pine barrels.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003eAll-Season Resilience:\u003c\/span\u003e\u003cspan\u003e This ecological treatment makes the spruce naturally rot-resistant and exceptionally durable against the UK’s damp winter cycles.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Panoramic Privacy \u0026amp; Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003eTinted 8mm Safety Glass:\u003c\/span\u003e\u003cspan\u003e The bronze-tinted half-moon window and full-glass door provide a 180-degree view while shielding the interior from outside eyes.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003eAbachi Wood Interior:\u003c\/span\u003e\u003cspan\u003e All touchpoints, including the double bench with side return, are crafted from premium \u003c\/span\u003e\u003cspan\u003eAbachi\u003c\/span\u003e\u003cspan\u003e. This knot-free timber remains cool to the touch even when the stove reaches its peak 90°C+ output.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Orphée Lounge 240: Technical Vault\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"182\"\u003e \u003ccol width=\"364\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ SKU\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Orphée Lounge 240 \/ HL-ORPH240L-PK\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApplication\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFull Outdoor Exposure (Thermo-Shielded)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFootprint Dimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e205 cm (W) x 240 cm (D) x 215 cm (H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCapacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6 Seated or 2 Fully Reclining\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExterior Structure\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThermally Treated Spruce (Chemical-Free)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInterior Wood\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePremium African Abachi Benches\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e9kW Vulkano Black (Not Included)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Year Wood \/ 2 Year Electronics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e2026 Professional Installation \u0026amp; Site Planning\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHigh-Output Electrical:\u003c\/strong\u003e\u003cspan\u003e To power the recommended \u003c\/span\u003e\u003cspan\u003e9kW heating system\u003c\/span\u003e\u003cspan\u003e, this unit requires a \u003c\/span\u003e\u003cspan\u003ededicated 40A single-phase supply\u003c\/span\u003e\u003cspan\u003e (or 3-Phase equivalent) installed via SWA (Steel Wire Armoured) cable by a qualified electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eLevel Foundation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e A reinforced concrete pad or heavy-duty stone terrace is mandatory. The barrel structure relies on a perfectly level base to ensure the interlocking spruce slats remain airtight and structurally sound over time.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUK Planning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eStanding at \u003c\/span\u003e\u003cspan\u003e215 cm\u003c\/span\u003e\u003cspan\u003e, the Orphée Lounge 240 typically falls under \u003c\/span\u003e\u003cspan\u003ePermitted Development\u003c\/span\u003e\u003cspan\u003e for UK garden buildings, as it remains below the 2.5m height threshold.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eSpecification\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Orphée Lounge 240: Technical Specifications\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"182\"\u003e \u003ccol width=\"364\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ SKU\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Orphée Lounge 240 \/ HL-ORPH240L-PK\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApplication\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFull Outdoor Exposure (Thermo-Shielded)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFootprint Dimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e205 cm (W) x 240 cm (D) x 215 cm (H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCapacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6 Seated or 2 Fully Reclining\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExterior Structure\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThermally Treated Spruce (Chemical-Free)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInterior Wood\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePremium African Abachi Benches\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e9kW Vulkano Black (Not Included)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Year Wood \/ 2 Year Electronics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eBuyers Guide\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. This guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Place Your Order\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Order Processing \u0026amp; Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e3. Delivery Organisation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYou will be notified of:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Pre-Installation Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, please ensure:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eImportant: Failure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Delivery \u0026amp; Unloading\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn the scheduled delivery day:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003eUnpack all components\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003eCheck for missing or damaged parts\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Installation \/ Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional Installation (Optional)\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelf-Assembly (Flat-Pack)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eIf you prefer to self-assemble\u003c\/strong\u003e:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce assembled:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEligibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eReporting Issues\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProcedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eContact customer support with photographs or video evidence:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRefund Conditions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds or replacements are available only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFinal Note on Electrical Responsibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003eHeater Information\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Orphee-180-and-210-Outdoor-Sauna-Specifications.pdf?v=1781091799\" target=\"_blank\"\u003eSpecifications\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003eElectrical Supply - IMPORTANT\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification: Electrical Supply\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOwner’s Brief for the Holl's Orphée Lounge 240\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003eCRITICAL: NOTICE TO THE PROPERTY OWNER\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Orphée Lounge 240 is designed for a high-output \u003c\/span\u003e\u003cspan\u003e9kW (Approx 39.1 Amps)\u003c\/span\u003e\u003cspan\u003e stove. This is a major electrical installation and \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e be notified to local building control under Part P regulations.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTHE GOLDEN RULE:\u003c\/span\u003e\u003cspan\u003e While this document provides manufacturer specs, \u003c\/span\u003e\u003cspan\u003eyou must always defer to the professional judgment of your Registered Electrician.\u003c\/span\u003e\u003cspan\u003e They must assess if your home’s main fuse (60A\/100A) can support this 39A load alongside your other appliances. If their on-site assessment contradicts this brief, \u003c\/span\u003e\u003cspan\u003efollow the electrician’s instructions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Power Infrastructure Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis unit requires a dedicated, high-capacity radial circuit directly from your consumer unit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"177\"\u003e \u003ccol width=\"99\"\u003e \u003ccol width=\"154\"\u003e \u003ccol width=\"171\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComponent\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRating\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOperating Amperage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConnection Type\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e9kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. 39.1A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHardwired (SWA Cable)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e7-Color Chromotherapy\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLow Voltage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIntegrated\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePre-wired to Internal Hub\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eCircuit Specification:\u003c\/strong\u003e\u003cspan\u003e A dedicated \u003c\/span\u003e\u003cspan\u003e45A or 50A radial circuit\u003c\/span\u003e\u003cspan\u003e is mandatory.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eArmoured Cable (SWA):\u003c\/strong\u003e\u003cspan\u003e Due to the high amperage and the length of the 2.4m structure, your electrician will likely specify \u003c\/span\u003e\u003cspan\u003e10mm² Steel Wire Armoured (SWA) cable\u003c\/span\u003e\u003cspan\u003e to prevent voltage drop and ensure the stove heats to 90°C efficiently.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eIsolation Switch:\u003c\/strong\u003e\u003cspan\u003e A high-rated, weatherproof, lockable \u003c\/span\u003e\u003cspan\u003eDouble-Pole Isolation Switch\u003c\/span\u003e\u003cspan\u003e must be installed. Given the \"Lounge\" terrace design, the switch should be mounted where it is accessible but protected from direct rain.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Safety \u0026amp; Load Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eRCD Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe circuit \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\u003c\/span\u003e\u003cspan\u003e for life-safety.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eDomestic Load Calculation:\u003c\/strong\u003e\u003cspan\u003e Your electrician must verify that running a 9kW sauna will not \"pop\" your property’s main incoming fuse if the oven or an electric shower is turned on simultaneously.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eEarthing:\u003c\/strong\u003e\u003cspan\u003e Correct earthing is vital for high-wattage steam environments. Your electrician will determine if the sauna requires a dedicated \u003c\/span\u003e\u003cspan\u003eEarth Rod (TT System)\u003c\/span\u003e\u003cspan\u003e at the site.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Lighting \u0026amp; Terrace Integration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eLED Hub\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The internal 7-colour LED system is powered via a control hub. Your electrician will connect this to the main 230V feed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eStove Clearances:\u003c\/strong\u003e\u003cspan\u003e The \u003c\/span\u003e\u003cspan\u003e9kW Vulkano stove\u003c\/span\u003e\u003cspan\u003e generates intense heat. The electrician must ensure it is mounted with the correct safety clearances from the Abachi benches and the thermally treated spruce walls.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e4. Installation Layout\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eCable Entrance:\u003c\/strong\u003e\u003cspan\u003e On the 240 Lounge, the cable typically enters through the lower part of the front or rear face. It is critical to coordinate the cable entry \u003c\/span\u003e\u003cspan\u003eduring assembly\u003c\/span\u003e\u003cspan\u003e of the 2.4m staves to maintain a watertight seal.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eCertification:\u003c\/strong\u003e\u003cspan\u003e Your electrician \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e provide an \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e. You will need this for your home insurance and to validate your 2-year electronics warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOwner’s Electrical Action Plan\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003eSite Survey:\u003c\/span\u003e\u003cspan\u003e Have your electrician confirm your consumer unit can handle a new \u003c\/span\u003e\u003cspan\u003e45A\/50A\u003c\/span\u003e\u003cspan\u003e breaker.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003eInfrastructure:\u003c\/span\u003e\u003cspan\u003e Run the 10mm² SWA cable and install the isolator before the sauna assembly begins.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003eFinal Hook-up:\u003c\/span\u003e\u003cspan\u003e The electrician completes the wiring and safety testing once the barrel is fully enclosed and weather-tight.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation Protocol: Holl’s Orphée Lounge 240\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003eHL-ORPH240L-PK | Flagship Barrel \u0026amp; Terrace Installation\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Orphée Lounge 240 combines a high-capacity cabin with a functional cooling terrace. Due to the \u003c\/span\u003e\u003cspan\u003e2.4m length\u003c\/span\u003e\u003cspan\u003e, structural alignment and base stability are non-negotiable for a successful build.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Receipt \u0026amp; Structural Inspection (Mandatory)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe 24-Hour Rule:\u003c\/strong\u003e\u003cspan\u003e You must unbox and inspect the \u003c\/span\u003e\u003cspan\u003e8mm tinted glass door\u003c\/span\u003e\u003cspan\u003e, the \u003c\/span\u003e\u003cspan\u003eHalf-Moon rear window\u003c\/span\u003e\u003cspan\u003e, and the \u003c\/span\u003e\u003cspan\u003e2.4m Spruce staves\u003c\/span\u003e\u003cspan\u003e within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eLogistics Check\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Ensure all stainless steel tensioning hoops and the specialised terrace floor sections are present and undamaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eClimate Protection:\u003c\/strong\u003e\u003cspan\u003e Store the internal Abachi benches and LED electronics in a dry, indoor space. The thermally treated spruce staves should be kept flat and off the ground until the moment of assembly to prevent bowing.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Foundation: The \"Long-Base\" Requirement\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause the Orphée 240 spans \u003c\/span\u003e\u003cspan\u003e240 cm\u003c\/span\u003e\u003cspan\u003e, any slight dip in the foundation will cause the barrel to \"sag\" in the middle, preventing the staves from interlocking correctly.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Foundation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e A \u003c\/span\u003e\u003cspan\u003ereinforced concrete pad\u003c\/span\u003e\u003cspan\u003e or a heavy-duty structural timber deck is mandatory. The base must be \u003c\/span\u003e\u003cspan\u003e100% level\u003c\/span\u003e\u003cspan\u003e across both the 205cm width and the 240cm length.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCradle Placement:\u003c\/strong\u003e\u003cspan\u003e This model uses at least three (and often four) curved support cradles. These must be perfectly aligned. If the centre cradle is lower than the ends, the door will not close; if it is higher, the panoramic rear glass may crack under pressure.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDrainage:\u003c\/strong\u003e\u003cspan\u003e The base should be slightly elevated to ensure water runs away from the spruce cradles, preventing moisture wicking into the bottom staves.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Choosing Your Installation Pathway\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePathway A: \u003c\/strong\u003eProfessional Installation (Strongly Recommended)\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003eThe Service:\u003c\/span\u003e\u003cspan\u003e Specialists will handle the complex alignment of the 2.4m staves and the integration of the terrace seating. They will ensure the tensioning hoops are balanced to allow for the thermal expansion of the heat-treated spruce.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003eTechnical Setup:\u003c\/span\u003e\u003cspan\u003e The team will install the 7-colour LED system. \u003c\/span\u003e\u003cspan\u003eNote: The 9kW stove requires a high-capacity hardwired connection by your Registered Electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePathway B: \u003c\/strong\u003eSelf-Assembly (Minimum 4 Person Task)\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003eThe Manpower:\u003c\/span\u003e\u003cspan\u003e This is a major construction task. You will need \u003c\/span\u003e\u003cspan\u003eat least 4 capable adults\u003c\/span\u003e\u003cspan\u003e. The length of the staves makes them difficult to manage for a smaller team.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSequential Tensioning\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The steel hoops must be tightened evenly. Unlike the smaller models, the 240 Lounge requires careful \"tuning\" of the hoops to ensure the cabin-to-terrace transition remains watertight.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eTools:\u003c\/strong\u003e\u003cspan\u003e 1.2m+ Spirit level, rubber mallet, socket set, ladder, and a powered driver.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Commissioning \u0026amp; Maintenance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStove Setup:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eDesigned for a \u003c\/span\u003e\u003cspan\u003e9kW stove\u003c\/span\u003e\u003cspan\u003e. This is a heavy-duty electrical requirement (see Electrical Brief).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHoop Maintenance:\u003c\/strong\u003e\u003cspan\u003e You \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e re-tighten the stainless steel hoops 14 days after the first use. The 2.4m staves will settle significantly after the first few 90°C sessions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eTerrace Care:\u003c\/strong\u003e\u003cspan\u003e The terrace is the most exposed part of the sauna. Ensure it is kept clear of leaves and standing water to maintain the premium appearance of the thermally treated spruce.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation Readiness Checklist\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003e Inspection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAll glass and 2.4m staves checked within 24 hours?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003e Foundation:\u003c\/strong\u003e\u003cspan\u003e Is there a reinforced, 100% level pad (205 x 240 cm) ready?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eManpower:\u003c\/strong\u003e\u003cspan\u003e Are 4 adults confirmed for the assembly date?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003e Stove:\u003c\/strong\u003e\u003cspan\u003e Have you booked a Registered Electrician for a \u003c\/span\u003e\u003cspan\u003e9kW\u003c\/span\u003e\u003cspan\u003e (39A) circuit?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eClearance:\u003c\/strong\u003e\u003cspan\u003e Is there 50cm of working space around the entire 2.4m perimeter?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2\u003eHoll’s Orphée Lounge 240: Warranty Statement\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003eHL-ORPH240L-PK | Flagship Lounge Protection Terms\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Orphée Lounge 240 is an elite architectural sauna. To protect your investment and maintain the validity of the 4-year structural and 2-year electronic coverage, the following professional standards must be strictly observed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Warranty Duration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll’s (Poolstar) provides a premium warranty reflecting the industrial resilience of thermally treated Canadian Spruce:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWood Structure\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e4-Year Warranty\u003c\/span\u003e\u003cspan\u003e against manufacturing defects, structural failure, or rot in the thermally treated spruce staves, cradles, and integrated terrace.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectronics:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e2-Year Warranty\u003c\/span\u003e\u003cspan\u003e covering the 7-colour LED chromotherapy system, control hub, and internal wiring.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStove:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIf a \u003c\/span\u003e\u003cspan\u003e9kW stove\u003c\/span\u003e\u003cspan\u003e (such as the Vulkano Black) is purchased separately, it is governed by its own manufacturer’s warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUsage:\u003c\/strong\u003e\u003cspan\u003e These terms apply strictly to \u003c\/span\u003e\u003cspan\u003eprivate domestic home installations\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Conditions for Validity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo maintain your coverage, the following environmental and technical standards are mandatory:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003e9kW Certified Hardwiring\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Because of the intense \u003c\/span\u003e\u003cspan\u003e39.1A\u003c\/span\u003e\u003cspan\u003e draw, the unit must be hardwired by a \u003c\/span\u003e\u003cspan\u003eRegistered Electrician\u003c\/span\u003e\u003cspan\u003e to a dedicated 45A\/50A circuit. Damage to the electronics or stove caused by improper circuit protection, undersized cabling (less than 10mm² if specified), or failure to follow the electrician’s judgment will void the 2-year electronics warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLong-Span Foundation:\u003c\/strong\u003e\u003cspan\u003e The Orphée 240 spans \u003c\/span\u003e\u003cspan\u003e2.4 meters\u003c\/span\u003e\u003cspan\u003e. It must be placed on a \u003c\/span\u003e\u003cspan\u003ereinforced, 100% level foundation\u003c\/span\u003e\u003cspan\u003e (Concrete or Structural Decking). Structural sagging, stave separation, or leaking caused by a shifting or unlevel base is not covered.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eHoop Tensioning Maintenance\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e It is the owner's responsibility to ensure the stainless steel tensioning hoops are checked and tightened \u003c\/span\u003e\u003cspan\u003e14 days after the first use\u003c\/span\u003e\u003cspan\u003e. Failure to maintain hoop tension, leading to stave gaps, is considered a maintenance issue and is not covered under the structural warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. The 24-Hour Inspection Rule (Fragile Components)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eTinted Panoramic Glazing\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The Orphée Lounge 240 features an 8mm tinted glass door and a panoramic \"Half Moon\" rear window. You must unbox and inspect these components and report any transit damage or chips within \u003c\/span\u003e\u003cspan\u003e24 hours of delivery\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePost-Assembly\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Once the hoops are tightened and the sauna is in use, glass breakage is considered accidental damage and is not covered.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e4. Material Integrity \u0026amp; Care\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThermally Treated Spruce\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The ecological heat-treatment makes the wood more stable. Minor surface \"checking\" (fine hairline splits) is a natural characteristic of timber and does not affect the 4-year structural integrity.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCleaning:\u003c\/strong\u003e\u003cspan\u003e Use only a soft brush and fresh water. \u003c\/span\u003e\u003cspan\u003eNever\u003c\/span\u003e\u003cspan\u003e use high-pressure washers, which can force water between the 2.4m staves and damage the internal electronics or the Abachi benches.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003eI\u003cstrong\u003enterior Hygiene\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Towels must be used on the Abachi double-benches at all times to prevent salt and perspiration staining.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Claims Procedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a technical or structural issue:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDocumentation:\u003c\/strong\u003e\u003cspan\u003e Provide your original purchase record and the GTIN (\u003c\/span\u003e\u003cspan\u003eHL-ORPH240L-PK\u003c\/span\u003e\u003cspan\u003e).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Evidence:\u003c\/strong\u003e\u003cspan\u003e For any electronic claims, you must provide the \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e showing a dedicated circuit for the 9kW load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePhotos:\u003c\/strong\u003e\u003cspan\u003e Evidence of the level foundation and the correctly tensioned steel hoops may be requested.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWarranty Validity Checklist\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInspection:\u003c\/strong\u003e\u003cspan\u003e Reported any transit or glass damage within 24 hours?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003e Base:\u003c\/strong\u003e\u003cspan\u003e Is the 2.4m barrel sitting on a reinforced, 100% level foundation?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003e Electrical:\u003c\/strong\u003e\u003cspan\u003e Is the unit hardwired to a dedicated 45A\/50A circuit by a professional?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eMaintenance\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Have the steel hoops been tightened after the 14-day settling period?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eReturn Policy\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe ask that you send us copies of receipts for such costs.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Art-of-Wellness-Catalogue-2026.pdf?v=1781003881\" target=\"_blank\"\u003eHoll’s Catalogue 2026\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003ca href=\"https:\/\/www.automatedenvironmentalsystems.co.uk\/wp-content\/uploads\/2026\/04\/Holls-Orphee-180-and-210-Outdoor-Sauna-Specifications.pdf\"\u003eSpecifications\u003c\/a\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":57760039371084,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true}]},{"product_id":"holl-s-onyxia-cube-4-person-outdoor-sauna-classic","title":"Holl’s Onyxia Cube 4 Person Outdoor Sauna – Classic","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Onyxia Cube | 4-Person Modern Outdoor Sauna (Classic)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eHoll’s Onyxia Cube (HL-SSBLK160)\u003c\/span\u003e\u003cspan\u003e represents the pinnacle of modern European sauna design. Engineered for high-performance recovery and social wellness, the Onyxia Cube moves away from traditional barrel aesthetics in favor of a clean, architectural silhouette. Built with \u003c\/span\u003e\u003cspan\u003e40mm thick ThermoWood® Finnish Pine\u003c\/span\u003e\u003cspan\u003e, this cabin is designed for exceptional thermal mass, ensuring that intense heat is retained even in the most exposed outdoor environments.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith its \u003c\/span\u003e\u003cspan\u003eSmoked Black tempered glass\u003c\/span\u003e\u003cspan\u003e and integrated LED lighting, the Onyxia Cube provides a secluded \"Haven of Peace\" for up to four people. This Classic edition is optimized for those who prioritize privacy and structural durability, featuring a robust waterproof black exterior that integrates seamlessly into modern garden designs.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003eWhy the Onyxia Cube is the 2026 Architectural Choice:\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. 40mm ThermoWood® Finnish Pine\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Onyxia Cube is built to last a lifetime using \u003c\/span\u003e\u003cspan\u003eThermoWood®\u003c\/span\u003e\u003cspan\u003e, a premium timber transformed through a sustainable, chemical-free heat process.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eExceptional Insulation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe 40mm thick wall slats provide superior thermal resistance, significantly reducing the energy required to maintain high steam temperatures.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eDimensional Stability:\u003c\/strong\u003e\u003cspan\u003e This treatment renders the Finnish Pine 100% resistant to fungi and insects while ensuring the wood does not warp or shrink, regardless of humidity levels.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eVisual Longevity\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e You can allow the wood to age naturally into an elegant silver hue or maintain its rich, warm tones with standard UV oil.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Privacy-Focused \"Smoked Black\" Glazing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnlike standard clear saunas, the Onyxia Cube utilizes \u003c\/span\u003e\u003cspan\u003e8mm Smoked Black tempered glass\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eVisual Privacy:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe dark tint ensures that users can enjoy a soothing view of the outdoors without feeling exposed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eSafety First:\u003c\/strong\u003e\u003cspan\u003e The heavy-duty 8mm glass is designed to handle extreme thermal gradients, safely containing the intense steam heat inside the cabin.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Tiered \"Classic\" Comfort\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDouble Height Benches\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The interior features a tiered bench system crafted from \u003c\/span\u003e\u003cspan\u003eraw pine\u003c\/span\u003e\u003cspan\u003e, allowing users to select their preferred heat level. The upper bench captures the highest temperatures, while the lower level offers a milder climate.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eAtmospheric LEDs\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Integrated white LED strips are discreetly placed behind the seat backs, creating a soft, indirect glow that enhances the revitalizing atmosphere of every session.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Onyxia Cube: Technical Vault\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"127\"\u003e \u003ccol width=\"355\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ GTIN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Onyxia Cube \/ HL-SSBLK160\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e210 cm (W) x 160 cm (D) x 220 cm (H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCapacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Persons Seated\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMain Timber\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e40mm ThermoWood® (Finnish Pine)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInterior Wood\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNatural Raw Pine Benches\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGlazing\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Smoked Black Tempered Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical Req.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCompatible with 4.5kW to 8kW Stoves\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIncludes\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFloor protection mat \u0026amp; Integrated LED strips\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Year Wood \/ 2 Year Electronics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e2026 Professional Installation \u0026amp; Power Notes\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eStove Recommendation:\u003c\/strong\u003e\u003cspan\u003e For the 210 x 160 cm volume, we recommend a \u003c\/span\u003e\u003cspan\u003e6kW stove\u003c\/span\u003e\u003cspan\u003e for rapid heating, although a 4.5kW unit is compatible for those with power constraints.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eElectrical Requirement:\u003c\/strong\u003e\u003cspan\u003e A 6kW stove typically requires a \u003c\/span\u003e\u003cspan\u003ededicated 30A single-phase supply\u003c\/span\u003e\u003cspan\u003e. Ensure all external wiring is SWA (Steel Wire Armoured) to comply with current UK safety standards.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e\u003cspan\u003e The Onyxia Cube must be installed on a perfectly level, solid base (concrete, stone, or heavy-duty decking). The floor protection mat is included to safeguard the interior timber from wear.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eUK Planning:\u003c\/strong\u003e\u003cspan\u003e Standing at \u003c\/span\u003e\u003cspan\u003e220 cm\u003c\/span\u003e\u003cspan\u003e, this unit falls comfortably within the \u003c\/span\u003e\u003cspan\u003e2.5m Permitted Development\u003c\/span\u003e\u003cspan\u003e height limit for UK outbuildings.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Onyxia Cube: Technical Specifications\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"127\"\u003e \u003ccol width=\"355\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ GTIN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Onyxia Cube \/ HL-SSBLK160\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e210 cm (W) x 160 cm (D) x 220 cm (H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCapacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Persons Seated\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMain Timber\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e40mm ThermoWood® (Finnish Pine)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInterior Wood\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNatural Raw Pine Benches\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGlazing\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Smoked Black Tempered Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical Req.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCompatible with 4.5kW to 8kW Stoves\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIncludes\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFloor protection mat \u0026amp; Integrated LED strips\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Year Wood \/ 2 Year Electronics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eBuyers Guide\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. This guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Place Your Order\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e2. Order Processing \u0026amp; Preparation\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Delivery Organisation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Pre-Installation Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, please ensure:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eImportant: Failure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Delivery \u0026amp; Unloading\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn the scheduled delivery day:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Installation \/ Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional Installation (Optional)\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelf-Assembly (Flat-Pack)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEligibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eReporting Issues\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProcedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eContact customer support with photographs or video evidence:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRefund Conditions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds or replacements are available only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFinal Note on Electrical Responsibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eHeater Information\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Heater_Information_1.pdf?v=1781001350\" target=\"_blank\"\u003eSpecifications \u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification: Electrical Supply\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOwner’s Brief for the Holl's Onyxia Cube\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003eCRITICAL: NOTICE TO THE PROPERTY OWNER\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis installation requires a dedicated high-amperage circuit. Under UK Building Regulations (Part P), all outdoor electrical work \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e be performed by a \u003c\/span\u003e\u003cspan\u003eRegistered Electrician\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTHE GOLDEN RULE:\u003c\/span\u003e\u003cspan\u003e While this document provides manufacturer guidelines, \u003c\/span\u003e\u003cspan\u003eyou must always defer to the professional judgment of your Registered Electrician.\u003c\/span\u003e\u003cspan\u003e They will determine the safe cable route and the capacity of your consumer unit. If their on-site assessment contradicts this brief, \u003c\/span\u003e\u003cspan\u003efollow the electrician’s instructions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Power Infrastructure Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe circuit must be designed based on your selected stove wattage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"124\"\u003e \u003ccol width=\"151\"\u003e \u003ccol width=\"185\"\u003e \u003ccol width=\"141\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelected Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. Amperage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Breaker\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable Size (SWA)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.5kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e19.6A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e20A \/ 32A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4mm² - 6mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e26.1A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6mm² - 10mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8.0kW+\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e34.8A+\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e40A \/ 50A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eIntegrated Lighting:\u003c\/strong\u003e\u003cspan\u003e The \u003c\/span\u003e\u003cspan\u003eWhite LED strips\u003c\/span\u003e\u003cspan\u003e are low voltage and pre-wired to an internal transformer\/hub. Your electrician will connect this hub to the main incoming 230V feed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eArmoured Cable (SWA):\u003c\/strong\u003e\u003cspan\u003e Steel Wire Armoured cable is mandatory for the run from the house to the Cube.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eIsolation Switch:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA weatherproof, lockable \u003c\/span\u003e\u003cspan\u003eDouble-Pole Isolation Switch\u003c\/span\u003e\u003cspan\u003e must be mounted within sight of the sauna but at least 1 meter away from the door to avoid steam contact.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Safety \u0026amp; Environmental Protection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eRCD Protection\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The circuit \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\u003c\/span\u003e\u003cspan\u003e (Residual Current Device) at the consumer unit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eIP Rating\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e All external glands and junction boxes used during the install must be \u003c\/span\u003e\u003cspan\u003eIP65 rated\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFloor Protection:\u003c\/strong\u003e\u003cspan\u003e Ensure the electrician respects the included \u003c\/span\u003e\u003cspan\u003efloor protection mat\u003c\/span\u003e\u003cspan\u003e. Cables should enter the cabin through the designated points in the ThermoWood® floor frame to maintain the watertight seal of the black exterior.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Lighting Placement\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eAtmosphere:\u003c\/strong\u003e\u003cspan\u003e The LED strips are designed to be mounted behind the backrests. Your electrician should ensure the wiring is tucked neatly into the pre-machined grooves in the ThermoWood® to maintain the \"Modern Cube\" aesthetic.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eControl:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEnsure the light switch (if not integrated into the stove control) is positioned for easy access upon entry.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Commissioning\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStove Clearances:\u003c\/strong\u003e\u003cspan\u003e Your electrician must mount the stove following the specific safety distances (usually 10cm-15cm from walls) to protect the 40mm Finnish pine.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCertification:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYour electrician \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e issue an \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e. This is required for your home insurance and to validate your 2-year electronics warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOwner’s Electrical Action Plan\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSelection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConfirm if you are installing a 4.5kW, 6kW, or 8kW stove.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSurvey\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Have your electrician confirm your home can support the specific load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePre-Wire:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eRun the SWA cable to the sauna base \u003c\/span\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003cspan\u003e the 40mm wall planks are fully locked into place.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFinal Test:\u003c\/strong\u003e\u003cspan\u003e Electrician performs a \"Continuity and Insulation\" test before the first heat-up.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation Protocol: Holl’s Onyxia Cube\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003eHL-SSBLK160 | Modern Cube Installation\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Onyxia Cube is a heavy, high-performance structure. Because of its 40mm thick wall sections and waterproof black finish, precision during the \"locking\" phase of assembly is critical to ensure the unit remains watertight.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Receipt \u0026amp; Visual Audit (Mandatory)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe 24-Hour Inspection Rule:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYou must unbox and inspect the \u003c\/span\u003e\u003cspan\u003e8mm smoked black tempered glass\u003c\/span\u003e\u003cspan\u003e, the \u003c\/span\u003e\u003cspan\u003ewaterproof black exterior panels\u003c\/span\u003e\u003cspan\u003e, and the \u003c\/span\u003e\u003cspan\u003eThermoWood® internal sections\u003c\/span\u003e\u003cspan\u003e within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSurface Finish:\u003c\/strong\u003e\u003cspan\u003e Check the black waterproof coating for any transit scuffs. While minor touch-ups are possible, deep structural gouges must be reported immediately.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStorage:\u003c\/strong\u003e\u003cspan\u003e The \u003c\/span\u003e\u003cspan\u003eRaw Pine benches\u003c\/span\u003e\u003cspan\u003e and the \u003c\/span\u003e\u003cspan\u003eWhite LED strips\u003c\/span\u003e\u003cspan\u003e must be kept indoors until the shell is weather-tight. The floor protection mat should be the first item placed on your foundation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Site Preparation: The \"Level Monolith\"\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt \u003c\/span\u003e\u003cspan\u003e210 x 160 cm\u003c\/span\u003e\u003cspan\u003e with a height of \u003c\/span\u003e\u003cspan\u003e220 cm\u003c\/span\u003e\u003cspan\u003e, the Onyxia Cube is a tall, wind-resistant structure.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFoundation:\u003c\/strong\u003e\u003cspan\u003e A \u003c\/span\u003e\u003cspan\u003e100% level, reinforced foundation\u003c\/span\u003e\u003cspan\u003e (Concrete or Heavy Paving) is mandatory. If the base is even 2mm out of level, the 40mm wall planks will not seat correctly, causing visible gaps in the black exterior.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eFloor Protection\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Use the \u003c\/span\u003e\u003cspan\u003eincluded floor protection mat\u003c\/span\u003e\u003cspan\u003e directly on your sub-base before assembling the floor frame. This provides the necessary thermal break and moisture barrier.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eAirflow:\u003c\/strong\u003e\u003cspan\u003e Ensure a minimum \u003c\/span\u003e\u003cspan\u003e50cm gap\u003c\/span\u003e\u003cspan\u003e from fences or walls to allow for natural ventilation of the ThermoWood® and ease of assembly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Choosing Your Installation Pathway\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePathway A: \u003c\/strong\u003eProfessional Installation (Recommended)\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Service:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eSpecialists will assemble the 40mm interlocking planks, ensure the \"Cube\" is perfectly square, and install the smoked glass panels without compromising the waterproof seals.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eTechnical Setup:\u003c\/strong\u003e\u003cspan\u003e They will hide the wiring for the integrated white LED strips behind the backrests for a seamless look.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePathway B: \u003c\/strong\u003eSelf-Assembly (3 Person Task)\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Manpower\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e This is a \u003c\/span\u003e\u003cspan\u003e3-person job\u003c\/span\u003e\u003cspan\u003e. The 40mm ThermoWood® planks are significantly heavier than standard spruce. One person is required to \"drive\" the planks home with a rubber mallet while two others maintain the vertical squareness.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eGlass Handling:\u003c\/strong\u003e\u003cspan\u003e Smoked glass hides internal movement but requires extra care during alignment. The 8mm door must be hung with precision to ensure the magnetic seals meet perfectly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eTools:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eHeavy-duty rubber mallet, 2m spirit level, power drill with high-quality bits, and stable ladders for the 220cm roof height.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Commissioning \u0026amp; Maintenance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStove Choice:\u003c\/strong\u003e\u003cspan\u003e Compatible with stoves starting from \u003c\/span\u003e\u003cspan\u003e4.5kW\u003c\/span\u003e\u003cspan\u003e. If choosing a larger stove for faster heat-up, ensure your electrical supply matches (see Electrical Brief).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThermoWood® Ageing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe interior is raw ThermoWood®. It will age to a silver hue over time if left untreated. To maintain the \"rich and warm\" colour, an interior-safe sauna wax can be applied to the benches.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eExterior Cleaning:\u003c\/strong\u003e\u003cspan\u003e Use only a soft cloth and mild soapy water on the black waterproof finish. Avoid abrasive brushes, which will dull the premium matte black look.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation Readiness Checklist\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eInspection\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Smoked glass and black panels checked within 24 hours?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eBase:\u003c\/strong\u003e\u003cspan\u003e Level foundation ready with the included floor mat positioned?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eHeight\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Have you cleared 220cm of vertical space (check for roof eaves\/gutters)?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003e Stove:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eHave you selected your stove (4.5kW+) and booked an electrician?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e \u003cstrong\u003eManpower:\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e3 adults confirmed for the assembly?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Onyxia Cube: Warranty Statement\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003eHL-SSBLK160 | Modern Monolith Protection Terms\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Onyxia Cube is a high-performance outdoor structure. To protect your investment and maintain the validity of the 4-year structural and 2-year electronic coverage, the following professional standards must be strictly observed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Warranty Duration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll’s (Poolstar) provides a premium warranty reflecting the industrial resilience of Finnish ThermoWood®:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWood Structure:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e4-Year Warranty\u003c\/span\u003e\u003cspan\u003e against manufacturing defects, structural failure, or rot in the 40mm ThermoWood® planks and floor frame.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectronics:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e2-Year Warranty\u003c\/span\u003e\u003cspan\u003e covering the integrated white LED backrest strips, control hub, and internal wiring.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStove:\u003c\/strong\u003e\u003cspan\u003e If a stove (4.5kW to 8kW+) is purchased separately, it is governed by its own manufacturer’s warranty terms.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUsage:\u003c\/strong\u003e\u003cspan\u003e These terms apply strictly to \u003c\/span\u003e\u003cspan\u003eprivate domestic home installations\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Conditions for Validity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo maintain your coverage, the following environmental and technical standards are mandatory:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCertified Professional Hardwiring:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe unit must be hardwired by a \u003c\/span\u003e\u003cspan\u003eRegistered Electrician\u003c\/span\u003e\u003cspan\u003e to a dedicated circuit sized for your chosen stove (e.g., 20A for 4.5kW, 40A+ for 8kW). Damage to the LED system or stove caused by improper circuit protection or undersized cabling will void the 2-year electronics warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eFoundation \u0026amp; Floor Mat\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The Onyxia Cube must be placed on a \u003c\/span\u003e\u003cspan\u003e100% level, reinforced foundation\u003c\/span\u003e\u003cspan\u003e. The \u003c\/span\u003e\u003cspan\u003eincluded floor protection mat\u003c\/span\u003e\u003cspan\u003e must be utilised to provide a moisture barrier between the base and the ThermoWood®. Structural warping or door misalignment caused by an unlevel base is not covered.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eExterior Finish Integrity\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The waterproof black paint is a protective layer. While designed for outdoor use, you must ensure the cabin is not subjected to constant, direct contact with garden sprinklers or aggressive chemical runoff.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. The 24-Hour Inspection Rule (Fragile Components)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSmoked Black Glazing\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The Onyxia Cube features premium 8mm smoked tempered glass. You must unbox and inspect the door and any glazed panels and report any transit damage, chips, or cracks within \u003c\/span\u003e\u003cspan\u003e24 hours of delivery\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePost-Assembly:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the 40mm planks are locked and the roof is secure, glass breakage is considered accidental damage and is not covered.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Material Integrity \u0026amp; Care\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThermoWood® Natural Ageing\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The internal Finnish pine is thermally treated for stability. It is natural for the wood to exhibit minor surface \"checking\" (fine hairline splits). The interior will age to a silver-grey; to preserve the warm brown tone, use only approved sauna-safe oils.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCleaning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eUse a soft cloth and fresh water for the exterior black finish. \u003c\/span\u003e\u003cspan\u003eNever\u003c\/span\u003e\u003cspan\u003e use high-pressure washers, as these can strip the waterproof coating and force water into the interlocking 40mm joints.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRaw Pine Benches:\u003c\/strong\u003e\u003cspan\u003e To prevent salt and perspiration staining on the raw pine interior, the use of towels during every session is mandatory.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e5. Claims Procedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a technical or structural issue:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDocumentation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Provide your original purchase record and the GTIN (\u003c\/span\u003e\u003cspan\u003eHL-SSBLK160\u003c\/span\u003e\u003cspan\u003e).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElectrical Evidence\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e For any electronic claims, you must provide the \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e showing a dedicated circuit and professional installation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePhotos:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEvidence of the level foundation and the use of the floor protection mat may be requested.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWarranty Validity Checklist\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInspection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eReported any transit or smoked glass damage within 24 hours?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eBase:\u003c\/strong\u003e\u003cspan\u003e Is the Cube sitting on a reinforced, 100% level foundation with the floor mat?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIs the unit hardwired and certified by a Registered Electrician?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMaintenance:\u003c\/strong\u003e\u003cspan\u003e Are you cleaning the black exterior with soft materials only?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eReturn Policy\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003eItems which are substitutes for items originally ordered\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe ask that you send us copies of receipts for such costs.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Heater_Information_1.pdf?v=1781001350\" target=\"_blank\"\u003eSpecifications\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Panoramic_Glass_Installation_PDF.pdf?v=1781152813\" target=\"_blank\"\u003ePanoramic Glass Installation\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Hestia-Outdoor-Sauna-Manual.pdf?v=1781077461\" target=\"_blank\"\u003eManual\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Art-of-Wellness-Catalogue-2026.pdf?v=1781003881\" target=\"_blank\"\u003eHoll’s Catalogue 2026\u003c\/a\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":57760627458380,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true}]},{"product_id":"holl-s-onyxia-cube-4-person-outdoor-sauna-glazed-front","title":"Holl’s Onyxia Cube 4 Person Outdoor Sauna – Glazed Front","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Onyxia Cube | 4-Person Modern Outdoor Sauna (Glazed Front)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eHoll’s Onyxia Cube – Glazed Front (HL-SSBLK160)\u003c\/span\u003e\u003cspan\u003e is the 2026 evolution of the contemporary outdoor retreat. This version of the Onyxia series replaces the standard timber front with an expansive \u003c\/span\u003e\u003cspan\u003epanoramic glazed facade\u003c\/span\u003e\u003cspan\u003e, instantly transforming the sauna into a striking architectural focal point. Crafted from \u003c\/span\u003e\u003cspan\u003e40mm thick ThermoWood® Finnish Pine\u003c\/span\u003e\u003cspan\u003e, it offers the same industry-leading insulation as the Classic model but with an open, airy atmosphere that brings your garden inside.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEquipped with \u003c\/span\u003e\u003cspan\u003e8mm Smoked Black tempered glass\u003c\/span\u003e\u003cspan\u003e, the Onyxia Cube Glazed Front offers the perfect balance of visual freedom and thermal privacy. Whether it’s a morning sunrise or a snowy winter evening, this sauna provides an immersive wellness experience backed by European manufacturing and a 100% eco-friendly, chemical-free build.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy the Onyxia Cube Glazed Front is the 2026 Premium Choice:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. The Panoramic \"Open-View\" Facade\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe standout feature of this model is the full-height glazed front panel.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eSeamless Landscape Integratino:\u003c\/strong\u003e\u003cspan\u003e Designed for gardens with a view, the large glass surface eliminates the \"closed-in\" feel of traditional saunas, making the 4-person cabin feel significantly larger and more inviting.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eNatural Light:\u003c\/strong\u003e\u003cspan\u003e Maximises ambient light during the day, while the smoked tint ensures the interior remains a private sanctuary.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. 40mm ThermoWood® Finnish Pine Structure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBeneath the elegant black waterproof finish lies high-density Finnish Pine that has undergone professional thermal modification.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eThermal Mass:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe 40mm thick walls act as a thermal battery, storing heat more efficiently than thinner 28mm or 32mm alternatives.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eClimate Resilience\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e ThermoWood® is virtually immune to the expanding and contracting caused by UK humidity, ensuring the door and glass seals remain perfectly airtight for decades.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Smoked Black Safety Glass\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe 8mm tempered safety glass is \"Smoked Black\" for two critical reasons:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eEnhanced Privacy:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIt creates a \"one-way\" visual effect—you can clearly enjoy your garden view, but passersby see only a sleek, reflective black surface.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eHeat Absorption:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe darker tint aids in retaining radiant heat within the cabin, assisting the stove in maintaining a consistent 80°C–90°C environment.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Onyxia Cube (Glazed Front): Technical Vault\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"167\"\u003e \u003ccol width=\"390\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ GTIN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Onyxia Cube \/ HL-SSBLK160\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFront Configuration\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFull Panoramic Glazed Panel\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e210 cm (W) x 160 cm (D) x 220 cm (H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCapacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Persons Seated\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWall Thickness\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e40mm ThermoWood® (Finnish Pine)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInterior Features\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDouble Height Raw Pine Benches + LED Lighting\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGlass Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Smoked Black Tempered Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranties\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Year Wood \/ 2 Year Electronics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e2026 Professional Installation \u0026amp; Power Notes\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eStove Recommendation:\u003c\/strong\u003e\u003cspan\u003e For this high-glass-content model, we recommend a \u003c\/span\u003e\u003cspan\u003e6kW or 8kW stove\u003c\/span\u003e\u003cspan\u003e to ensure rapid heat-up times and consistent steam (Löyly) production.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElectrical Requirement:\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e An 8kW unit typically requires a \u003c\/span\u003e\u003cspan\u003ededicated 40A single-phase supply\u003c\/span\u003e\u003cspan\u003e (or 3-Phase equivalent). All outdoor cabling must be SWA (Steel Wire Armoured) to meet UK safety regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eBase Preparation:\u003c\/strong\u003e\u003cspan\u003e The Onyxia Cube requires a perfectly level, solid base (concrete or heavy-duty stone). An included floor protection mat ensures the internal timber is shielded from footwear and moisture.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003ePermitted Development:\u003c\/strong\u003e\u003cspan\u003e Standing at \u003c\/span\u003e\u003cspan\u003e220 cm\u003c\/span\u003e\u003cspan\u003e, this unit complies with \u003c\/span\u003e\u003cspan\u003eUK Permitted Development\u003c\/span\u003e\u003cspan\u003e height limits (under 2.5m) for garden outbuildings.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003e\u003cstrong\u003eSpecification\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Onyxia Cube (Glazed Front): Technical Specifications\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"167\"\u003e \u003ccol width=\"390\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ GTIN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Onyxia Cube \/ HL-SSBLK160\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFront Configuration\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFull Panoramic Glazed Panel\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e210 cm (W) x 160 cm (D) x 220 cm (H)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCapacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Persons Seated\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWall Thickness\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e40mm ThermoWood® (Finnish Pine)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInterior Features\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDouble Height Raw Pine Benches + LED Lighting\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGlass Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Smoked Black Tempered Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranties\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Year Wood \/ 2 Year Electronics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eBuyers Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. This guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Place Your Order\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Order Processing \u0026amp; Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYou will be notified of:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eBefore delivery, please ensure:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eImportant: Failure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Delivery \u0026amp; Unloading\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn the scheduled delivery day:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \/ Assembly\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional Installation (Optional)\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelf-Assembly (Flat-Pack)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce assembled:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEligibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eReporting Issues\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProcedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eContact customer support with photographs or video evidence:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRefund Conditions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eRefunds or replacements are available only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFinal Note on Electrical Responsibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eHeater Information\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Heater_Information_1.pdf?v=1781001350\" rel=\"noopener\" target=\"_blank\"\u003eSpecifications\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003eElectrical Supply - IMPORTANT\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification: Electrical Supply\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOwner’s Brief for the Onyxia Cube (Glazed Front)\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003eCRITICAL: NOTICE TO THE PROPERTY OWNER\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis installation requires a dedicated high-amperage circuit. Under UK Building Regulations (Part P), all outdoor electrical work \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e be performed by a \u003c\/span\u003e\u003cspan\u003eRegistered Electrician\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTHE GOLDEN RULE:\u003c\/span\u003e\u003cspan\u003e While this document provides manufacturer guidelines, \u003c\/span\u003e\u003cspan\u003eyou must always defer to the professional judgment of your Registered Electrician.\u003c\/span\u003e\u003cspan\u003e They will determine the safe cable route and the capacity of your consumer unit. If their on-site assessment contradicts this brief, \u003c\/span\u003e\u003cspan\u003efollow the electrician’s instructions.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Power Infrastructure Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe circuit must be sized based on your selected stove wattage. For the Glazed Front model, we have adjusted the recommendations to ensure performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"171\"\u003e \u003ccol width=\"136\"\u003e \u003ccol width=\"171\"\u003e \u003ccol width=\"123\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelected Stove\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. Amperage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRecommended Breaker\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable Size (SWA)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0kW (Recommended)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e26.1A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6mm² - 10mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8.0kW+ (Premium)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e34.8A+\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e40A \/ 50A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.5kW (Minimum)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e19.6A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4mm² - 6mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eIntegrated Lighting:\u003c\/strong\u003e\u003cspan\u003e The \u003c\/span\u003e\u003cspan\u003eWhite LED strips\u003c\/span\u003e\u003cspan\u003e (mounted behind the backrests) are low voltage. Your electrician will connect the internal transformer hub to the main incoming 230V feed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eArmoured Cable (SWA):\u003c\/strong\u003e\u003cspan\u003e Steel Wire Armoured cable is mandatory. Due to the potential for heat loss through the glass front, ensuring full voltage (minimising voltage drop) via a thicker cable is highly beneficial.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eIsolation Switch:\u003c\/strong\u003e\u003cspan\u003e A weatherproof, lockable \u003c\/span\u003e\u003cspan\u003eDouble-Pole Isolation Switch\u003c\/span\u003e\u003cspan\u003e must be mounted near the sauna.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Safety \u0026amp; Moisture Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eRCD Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe circuit \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\u003c\/span\u003e\u003cspan\u003e at the consumer unit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003eGlass Proximity:\u003c\/span\u003e\u003cspan\u003e The electrician must ensure that the internal cabling for the LED strips and the stove is routed away from the glass gaskets to prevent heat-related degradation of the seals.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eIP Rating\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e All external glands and junction boxes must be \u003c\/span\u003e\u003cspan\u003eIP65 rated\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Aesthetic Wiring (The \"Invisible\" Look)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Glazed Front Challenge\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e With a full glass front, there are fewer wooden \"chases\" to hide wires. Your electrician should route the main feed through the \u003c\/span\u003e\u003cspan\u003eThermoWood® floor frame\u003c\/span\u003e\u003cspan\u003e or the rear corner pillars to maintain the clean, panoramic aesthetic.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eLED Placement:\u003c\/strong\u003e\u003cspan\u003e Ensure the white LED wiring is tucked into the pre-machined grooves behind the Abachi\/Pine backrests before the final glass panels are seated.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Commissioning\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eStove Mounting\u003c\/strong\u003e: The stove should be mounted on the wooden side\/rear walls, respecting all safety clearances from the 8mm smoked glass panels.\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eCertification: \u003c\/strong\u003eYour electrician must issue an Electrical Installation Certificate (EIC). This validates your 2-year electronics warranty and ensures your home insurance covers the outdoor structure.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOwner’s Electrical Action Plan\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eSelection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConfirm if you are opting for the 6kW or 8kW stove (Recommended for Glazed Front).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eSurvey:\u003c\/strong\u003e\u003cspan\u003e Have your electrician confirm the main house fuse (60A\/100A) can handle the 30A-40A spike.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003ePre-Wire:\u003c\/strong\u003e\u003cspan\u003e The SWA cable must be in place before the floor mat and base frame are finalised.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eFinal Test:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eElectrician verifies the RCD trip times and earthing continuity before the first \"Glass Expansion\" heat cycle.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation Protocol: Onyxia Cube (Glazed Front)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003eHL-SSBLK160-GF | Modern Panoramic Installation\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Glazed Front model creates a seamless transition between the sauna and your garden. Because the front wall is primarily glass rather than interlocking wood, the structural \"squaring\" of the side and rear walls is the most critical phase of the build.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Receipt \u0026amp; \"Glass-First\" Inspection (Mandatory)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eThe 24-Hour Rule:\u003c\/strong\u003e\u003cspan\u003e You must unbox and inspect the \u003c\/span\u003e\u003cspan\u003e8mm smoked black tempered glass front panels\u003c\/span\u003e\u003cspan\u003e and the door within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eCritical Check:\u003c\/strong\u003e\u003cspan\u003e Large glass panels are more susceptible to \"flexing\" during transit. Check all edges for micro-chips; a chip in a panel this size can lead to a shattered pane during the first high-heat cycle.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eStorage:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eKeep the glass panels vertical and supported on their original protective edges until the moment of installation. Do not lean them against uneven surfaces.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Site Preparation: The Zero-Tolerance Base\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA standard cabin can hide a slight lean; a Glazed Front Cube cannot.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Foundation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e A \u003c\/span\u003e\u003cspan\u003ereinforced concrete pad\u003c\/span\u003e\u003cspan\u003e or a steel-frame deck is highly recommended. The base must be \u003c\/span\u003e\u003cspan\u003e100% level\u003c\/span\u003e\u003cspan\u003e. If the front of the base is lower than the back, the heavy glass door will \"creep\" open or bind against the frame.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eFloor Protection Mat:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eInstall the included mat first. It acts as the template for your build and prevents moisture from rising into the raw pine bench supports.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eWind Orientation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOn a glazed front model, try to position the glass face away from the prevailing wind to minimise heat loss and prevent excessive debris buildup on the panoramic view.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e3. Choosing Your Installation Pathway\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePathway A: \u003c\/strong\u003eProfessional Installation (Highly Recommended)\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Service\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Specialists will focus on the tension between the 40mm ThermoWood® side walls and the glass front. They will ensure the gaskets are seated perfectly to prevent steam escaping from the glass-to-wood joints.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eTechnical Setup:\u003c\/strong\u003e\u003cspan\u003e Includes the integration of the white LED backrest strips.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePathway B:\u003c\/strong\u003e Self-Assembly (Minimum 3-4 Person Task)\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eThe Manpower:\u003c\/strong\u003e\u003cspan\u003e You will need \u003c\/span\u003e\u003cspan\u003eat least 3 adults, ideally 4\u003c\/span\u003e\u003cspan\u003e, when it comes to lifting and securing the glazed front panels. These are significantly heavier and more awkward than the wooden wall planks.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eSequence:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eBuild the rear and side ThermoWood® walls first to create a stable \"U-shape\" before attempting to slot the front glass panels into the tracks.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eTools:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eSuction glass lifters (highly recommended), high-quality spirit level, rubber mallet, and hex key set.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Commissioning \u0026amp; Maintenance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003eFirst Heat:\u003c\/span\u003e\u003cspan\u003e The glass will expand. During the first session, you may hear minor \"creaks\" as the wood and glass gaskets settle. This is normal for a 40mm ThermoWood® structure.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003eGlass Maintenance:\u003c\/span\u003e\u003cspan\u003e Use only non-ammonia glass cleaners. Smoked black glass shows fingerprints and water spots easily; a quick squeegee after each session will keep the \"Glazed Front\" aesthetic pristine.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003eStove Selection:\u003c\/span\u003e\u003cspan\u003e Because of the increased glass surface (which has a lower R-value than 40mm wood), we recommend a \u003c\/span\u003e\u003cspan\u003e6kW or 8kW stove\u003c\/span\u003e\u003cspan\u003e for this specific model to ensure rapid heat-up in cold weather.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation Readiness Checklist\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003e Inspection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eLarge glazed front panels and door checked within 24 hours?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eBase:\u003c\/strong\u003e\u003cspan\u003e Is the foundation reinforced and verified 100% level?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003e \u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003eEquipment\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Do you have suction glass lifters for safe handling?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eStove:\u003c\/strong\u003e\u003cspan\u003e Have you selected a 6kW+ stove to account for the glass frontage?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003e \u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003eManpower\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e At least 3 adults ready for the \"Glass Day\"?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003eHoll’s Onyxia Cube (Glazed Front): Warranty Statement\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHL-SSBLK160-GF | Panoramic Modern Protection Terms\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Onyxia Cube with Glazed Front is a premium architectural wellness solution. To protect your 4-year structural and 2-year electronic coverage, the following professional standards for glass-to-wood integration must be strictly observed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Warranty Duration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll’s (Poolstar) provides a tiered warranty reflecting the durability of European-manufactured ThermoWood®:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eWood Structure:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e4-Year Warranty\u003c\/span\u003e\u003cspan\u003e against manufacturing defects, structural failure, or rot in the 40mm ThermoWood® planks and floor frame.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eElectronics:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e2-Year Warranty\u003c\/span\u003e\u003cspan\u003e covering the integrated white LED backrest strips, control hub, and internal wiring.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eStove:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIf a stove (4.5kW to 8kW+) is purchased separately, it is governed by its own manufacturer’s warranty terms.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eUsage\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e These terms apply strictly to \u003c\/span\u003e\u003cspan\u003eprivate domestic home installations\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Conditions for Validity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo maintain your coverage, the following environmental and technical standards are mandatory:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eCertified Professional Hardwiring:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe unit must be hardwired by a \u003c\/span\u003e\u003cspan\u003eRegistered Electrician\u003c\/span\u003e\u003cspan\u003e to a dedicated circuit. Due to the glass frontage, using a \u003c\/span\u003e\u003cspan\u003e6kW+ stove\u003c\/span\u003e\u003cspan\u003e is recommended; damage caused by undersized cabling or incorrect circuit protection will void the 2-year electronics warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eZero-Tolerance Foundation:\u003c\/strong\u003e\u003cspan\u003e Because this model features a full glass front, the base must be \u003c\/span\u003e\u003cspan\u003e100% level and reinforced\u003c\/span\u003e\u003cspan\u003e. Structural \"racking\" or \"twisting\" caused by an unlevel base, which leads to glass panel stress, door misalignment, or seal failure, is not covered.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eFloor Protection Mat:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe \u003c\/span\u003e\u003cspan\u003eincluded floor protection mat\u003c\/span\u003e\u003cspan\u003e must be installed. Failure to use the mat, leading to moisture wicking into the raw pine internal supports, will void the internal wood warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. The 24-Hour Inspection Rule (Panoramic Glass)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eSmoked Black Glazing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThis model contains significantly more glass than the classic version. You must unbox and inspect the \u003c\/span\u003e\u003cspan\u003eGlazed Front Panels\u003c\/span\u003e\u003cspan\u003e and the \u003c\/span\u003e\u003cspan\u003e8mm Door\u003c\/span\u003e\u003cspan\u003e and report any transit damage, edge chips, or cracks within \u003c\/span\u003e\u003cspan\u003e24 hours of delivery\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003ePost-Assembly:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the glass is seated in the ThermoWood® tracks and the first heat cycle is completed, glass breakage is considered accidental damage and is not covered.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e4. Material Integrity \u0026amp; Care\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThermoWood® Finish\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The exterior waterproof black paint is a protective barrier. To maintain the 4-year warranty, avoid abrasive cleaning. Use only soft cloths and fresh water. \u003c\/span\u003e\u003cspan\u003eNever\u003c\/span\u003e\u003cspan\u003e use high-pressure washers, which can damage the glass gaskets and strip the black finish.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eGlass Seals:\u003c\/strong\u003e\u003cspan\u003e Do not use silicone or aftermarket sealants on the glass-to-wood joints unless specified by the manufacturer, as these can interfere with the natural thermal expansion of the 40mm Finnish pine.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eHygiene:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTo prevent salt and perspiration staining on the raw pine interior benches, the use of towels is mandatory.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Claims Procedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a technical or structural issue:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDocumentation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Provide your original purchase record and the GTIN (\u003c\/span\u003e\u003cspan\u003eHL-SSBLK160\u003c\/span\u003e\u003cspan\u003e).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eElectrical Evidence:\u003c\/strong\u003e\u003cspan\u003e For any electronic claims, you must provide the \u003c\/span\u003e\u003cspan\u003eElectrical Installation Certificate (EIC)\u003c\/span\u003e\u003cspan\u003e showing a dedicated circuit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003ePhotos:\u003c\/strong\u003e\u003cspan\u003e Evidence of the level foundation and the correctly seated glass gaskets may be requested.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWarranty Validity Checklist\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003e \u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003eInspection\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Reported any transit or glass damage within 24 hours?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eBase:\u003c\/strong\u003e\u003cspan\u003e Is the Cube sitting on a reinforced, 100% level foundation with the mat?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003e Electrical:\u003c\/strong\u003e\u003cspan\u003e Is the unit hardwired and certified by a Registered Electrician?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eMaintenance:\u003c\/strong\u003e\u003cspan\u003e Are you cleaning the smoked glass with non-ammonia products?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eReturn Policy\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWe ask that you send us copies of receipts for such costs.\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Heater_Information_1.pdf?v=1781001350\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan data-teams=\"true\"\u003eSpecifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Hestia-Outdoor-Sauna-Manual.pdf?v=1781077461\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan data-teams=\"true\"\u003eManual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Panoramic_Glass_Installation_PDF.pdf?v=1781152813\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan data-teams=\"true\"\u003ePanoramic Glass Installation \u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-teams=\"true\"\u003e\u003ca href=\"https:\/\/www.automatedenvironmentalsystems.co.uk\/wp-content\/uploads\/2026\/03\/Holls-Art-of-Wellness-Catalogue-2026.pdf\"\u003e\u003c\/a\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Art-of-Wellness-Catalogue-2026.pdf?v=1781003881\" rel=\"noopener\" target=\"_blank\"\u003eHoll’s Catalogue 2026\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":57765899632972,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true}]}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/collections\/image_2_d605761e-6796-4aa4-ab3e-987399d50171.jpg?v=1772792045","url":"https:\/\/balancerecovery.co.uk\/collections\/outdoor-saunas-1.oembed?page=3","provider":"Balance Recovery","version":"1.0","type":"link"}