{"title":"Luxury Saunas...","description":"\u003cp\u003e\u003cstrong\u003eDiscover The Luxury Sauna Collection - Ultimate Wellness \u0026amp; Relaxation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDiscover the essence of wellness with our Luxury Sauna Range, showcasing authentic Estonian and Finnish craftsmanship at its finest. Handcrafted in the heart of Estonia and Finland, the birthplace of authentic sauna culture, each piece blends traditional Nordic design with modern innovation to deliver exceptional heat performance, durability, and timeless elegance. Perfect for homes, spas, and wellness retreats, our luxury saunas create a sanctuary of deep relaxation, detoxification, and renewal. Experience authentic European quality and elevate your wellbeing with a luxury Estonian or Finnish sauna built to inspire everyday rejuvenation.\u003c\/p\u003e","products":[{"product_id":"genevas-zermatt-5-person-outdoor-sauna-with-changing-room","title":"Genevas Zermatt 5 Person Outdoor Sauna with Changing Room","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"246\" data-start=\"184\"\u003eGenevas Zermatt 5 Person Outdoor Sauna with Changing Room\u003c\/h2\u003e\n\u003cp data-end=\"553\" data-start=\"248\"\u003eExperience luxury, wellness, and craftsmanship combined in the Genevas Zermatt 5 Person Outdoor Sauna with Changing Room. Designed for discerning homeowners, this premium outdoor sauna blends Scandinavian elegance with high-performance materials to create a truly exceptional spa experience at home.\u003c\/p\u003e\n\u003ch3 data-end=\"591\" data-start=\"555\"\u003ePremium Design \u0026amp; Craftsmanship\u003c\/h3\u003e\n\u003cp data-end=\"961\" data-start=\"592\"\u003eBuilt with precision and care, the Zermatt Sauna features 60 mm thick Nordic Cross Laminated Timber (CLT) for superior insulation, durability, and sustainability. Its structure ensures long-lasting performance in all weather conditions, while the smooth thermal alder wood benches, treated with Osmo oil-wax, add a touch of natural warmth and luxury to every session.\u003c\/p\u003e\n\u003ch3 data-end=\"1005\" data-start=\"963\"\u003eSophisticated Scandinavian Aesthetic\u003c\/h3\u003e\n\u003cp data-end=\"1328\" data-start=\"1006\"\u003eThe design harmoniously combines modern lines and natural finishes with expansive Stopsol panoramic glass windows, allowing you to relax in privacy while enjoying beautiful outdoor views. A dedicated changing room enhances convenience and comfort, transforming your sauna ritual into a seamless and indulgent experience.\u003c\/p\u003e\n\u003ch3 data-end=\"2557\" data-start=\"2514\"\u003eThe Ultimate Outdoor Wellness Retreat\u003c\/h3\u003e\n\u003cp data-end=\"2901\" data-start=\"2558\"\u003ePerfect for gardens, terraces, and commercial use. The Genevas Zermatt Outdoor Sauna offers a complete wellness experience that enhances both lifestyle and property value. Combining thermal efficiency, aesthetic beauty, and ergonomic comfort, it provides the ideal space to unwind, detoxify, and rejuvenate—every day of the year.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eArea:\u003c\/strong\u003e\u003cspan\u003e 7.25 m² (2.2 x 3.2)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 2.4 m\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLounge:\u003c\/strong\u003e 3.25 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSauna Room: \u003c\/strong\u003e4.0 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 2000 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eGenevas Zermatt 5 Person Outdoor Sauna with Changing Room\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePersonalised Zoom Consultation Before You Order:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAt Balance Recovery, we believe that investing in wellness equipment is a significant and personal decision, especially when done with our Luxury Sauna Range, one that should be made with complete clarity and confidence.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBefore finalising your order, we offer every customer a one-to-one Zoom consultation with our Sales Director and the Genevas CEO.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cmeta charset=\"utf-8\"\u003eThis consultation is designed to provide a tailored, transparent experience where we can walk you through the product details, answer any questions, and ensure everything aligns with your expectations, space, and usage goals.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to Expect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e A clear explanation of the product’s features, materials, and functionality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuidance on delivery, installation, site preparation, and maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAnswers to any technical, logistical, or electrical queries.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe opportunity to discuss customisations or specific use cases.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHonest advice to help you choose the right solution for your needs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Model selection, customisation \u0026amp; order placement\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelect the Zermatt model, sized for up to five people, which includes an integrated changing room.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview all customisation options carefully (finishes, heater type, glazing, layout, final dimensions). Because the unit is made‑to‑order, you must confirm and lock in specifications before fabrication begins.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce you place your order and payment is processed, you will receive an order confirmation stating your model, finishes, specifications, and order reference.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e After fabrication begins, you will not be able to cancel due to a change of mind or obtain a refund unless a proven manufacturing fault is identified. The bespoke nature of the product prevents a refund once it has been built. Your rights remain the same regarding manufacturing defects.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Manufacture \u0026amp; quality check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is handcrafted from premium materials, including cross-laminated timber (CLT) walls, roof, and floor panels (approximately 60 mm thick), for strength, insulation, and durability.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003ePanoramic glazing, high-performance heating (with a choice of wood-burning or electric sauna heater), and a dedicated changing room are built into the unit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003cspan\u003eBefore shipment, the entire cabin is inspected in the factory to ensure structural integrity, consistent finishing, glazing fit, panel alignment, correct benching, and that electrical or heating systems are factory-installed and tested.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb id=\"docs-internal-guid-3c1f859e-7fff-7595-d62e-b047f9612aad\"\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery organisation \u0026amp; unloading logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eThe finished sauna is delivered fully assembled or flat-packed (depending on access to your property; we always recommend flat-pack). Because it’s bulky and heavy (often weighing over 1 ton for this model), unloading and placement are not included in the base price and are an additional cost to be discussed and quoted separately.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must arrange:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access from the delivery vehicle to the final site (sufficient gate width, clear path, no overhead obstructions).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eSuitable ground or base ready for location (see next section).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eWe will organise handling equipment or personnel if needed: a forklift, HIAB (truck‑mounted crane), or a standard crane, depending on site obstacles or proximity to the road. This is done for an additional cost\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eA staging area to temporarily place the unit if immediate final positioning is not possible (weather protection, safe terrain).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInspect the delivery vehicle and module(s) for exterior damage before unloading. Notate any dents, damage, or water ingress on the delivery paperwork.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will supervise the unloading and movement of materials onto the base. Ensuring a safe method—no dragging over uneven ground, no tilting or abrupt handling. Use lifting equipment if required.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMove the unit into the final position. Secure it according to the base instructions (anchor points, if required).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the site requires a special lift (over roofs, fences, or upper terraces), you will need to book the crane or telehandler in advance—additional costs and logistics apply.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. On‑site base \u0026amp; preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe site must meet the following preconditions before the cabin is positioned:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level, firm, and dry base capable of supporting the full weight of the unit and occupants. Often, a reinforced concrete slab or pavers are over a compacted substrate. The base must be flat within a few millimetres to prevent stress on panels\/glass. The base must be capable of handling 1 ton of the sauna weight plus occupants, approximately 1.75 tons \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eThe base frame should ideally be positioned above ground level to avoid exposure to ground moisture. Use a water‑resistant strip (e.g., bitumen or membrane) between the frame and ground to prevent direct wood‑to‑soil contact.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eEnsure adequate clearance and ventilation around the cabin: maintain space for maintenance access, heat dissipation, and safe user entry\/exit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003ePrepare a dedicated electrical supply: For outdoor saunas, a qualified electrician must install a circuit appropriate for the heater type (voltage, current, protection devices). Ensure the supply enters the cabin in accordance with the manufacturer's instructions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eFor wood-burning heater options, prepare the chimney route, ensure clearance from combustibles, and verify external venting and local authority compliance if required.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eCheck local planning or building regulations for outdoor structures (especially if near boundaries or in conservation areas).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eIf you do not prepare the base and services as required, installation may be delayed, extra costs may apply, or the warranty may be voided.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation, connection \u0026amp; commissioning\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAfter the unit is in place:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA professional installer (electrician\/plumber\/heater specialist with sauna wiring experience) connects the heater system, electrical controls, lighting, ventilation, and any external finishes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eFor wood-burning, install and test the stove, chimney, heat shielding, and flue termination to ensure compliance with fire safety regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eFor an electric heater, connect the control panel and wiring, and then check the RCD\/fuse. Ensure correct ventilation and air supply.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCommission the sauna:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHeat the cabin from empty to full operational temperature to test insulation, heater performance, thermostat, control systems, bench comfort, and glass integrity.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eCheck glazing and seals for steam or heat leaks.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTest the changing room space: seating, lighting, ventilation, and door movement.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm drainage\/ventilation path if provided (for sweat\/steam exit, moisture control).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOnce all tests are completed and satisfactory, you may start regular use.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Warranty \u0026amp; after‑care\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eThe product comes with a manufacturer’s warranty covering defects in materials, craft, structural panelling, plumbing\/heating assemblies, and factory‑installed systems (typically 2 years for this model).\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e Warranty does not cover: damage from incorrect installation, misuse, environmental damage (storms, snow overload), normal wear and tear (wood expansion, discolouration), or unauthorised modification of the structure or systems.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must maintain:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eRecord of professional installation (electrical certificates, base preparation photographs).\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eProof of purchase and delivery documentation.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eAdhere to the maintenance schedule: clean benches and interiors regularly, inspect glass seals, check ventilation openings, ensure heater stones or the unit are serviced as recommended, and monitor for condensation or moisture ingress.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you discover a defect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport within the warranty period with description and photographs.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe manufacturer or authorised agents may handle repairs or replacements; labour and travel charges may apply after the first year.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Returns \u0026amp; made‑to‑order policy\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eBecause this sauna is made‑to‑order, once fabrication begins, you cannot cancel the order or obtain a refund simply because you changed your mind.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eReturns are generally only accepted if the product is faulty or not built to the agreed specification.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eTo avoid issues, review all specifications, site readiness, base dimensions, and access conditions before placing your order.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny return accepted may be subject to transit costs, repackaging charges, or condition checks.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoyment \u0026amp; ongoing maintenance\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOnce fully installed, you will have a luxury outdoor wellness cabin that accommodates up to five people, complete with a dedicated changing room. Enjoy full sauna sessions, relaxation, and social wellness in high‑quality panoramic timber construction.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUse the cabin as designed: preheat, enter the sauna room, change in the adjoining room, exit safely, cool down, and repeat the cycle as desired.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eMaintenance tips:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter each use, open the door and ventilation to allow moisture to escape and dry out the interior.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWipe benches dry and ensure that glass and timber are kept clean; treat timber as recommended (apply suitable oil\/wax where needed).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck ventilation and any external flue (if wood‑burning) regularly, and clear debris.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInspect the external roof, base frame, and flashing annually for weather damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter heavy snow or high winds, inspect the structure for any movement or stress, and secure it around the base if necessary.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis cabin is a long‑term investment: with proper care and use, it can deliver many years of premium wellness experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cmeta charset=\"utf-8\"\u003eThe Genevas Zermatt 5 Person Outdoor Sauna can be equipped with either an advanced electric or wood-burning HUUM heater—both designed for outstanding performance, safety, and longevity.\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Mini 11 kW Electric Sauna Heater with UKU Local Control\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cmeta charset=\"utf-8\"\u003eA premium electric sauna heater built for rooms of 10–16 m³, holding 150 kg of stones for deep, even heat and soft steam. The UKU Local Control system enables precise temperature and timer settings, delayed start, and safety lock functions, all without requiring Wi-Fi dependency.\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eInstallation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequires a dedicated 230V or 400V supply. Electrical connection must be completed by a qualified NICEIC-registered electrician in compliance with BS 7671 Wiring Regulations and Part P Building Regulations.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Wood 13 Wood-Burning Stove\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA traditional wood-fired sauna heater designed for rooms of 6–13 m³, capable of holding 90 kg of stones to produce naturally soft, radiant heat. Crafted from durable stainless steel, it offers an authentic sauna experience with optional front-loading.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Summary:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePower Output:\u003c\/strong\u003e\u003cspan\u003e 11 kW\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eVoltage:\u003c\/strong\u003e\u003cspan\u003e 230 V or 400 V (depending on setup)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eStone Capacity:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e150 kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e\u003cspan\u003e 750 mm (H) × 460 mm (D)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e*UK Compliance:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA qualified NICEIC electrician must complete the installation in accordance with BS 7671 wiring regulations. Proper ventilation, circuit protection, and complete stone loading are essential for safe and efficient operation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Wood 13 Wood-Burning Sauna Stove\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA traditional wood-fired heater offering a rich, authentic sauna experience. Designed for sauna rooms of 6–13 m³, it holds 90 kg of stones for smooth, consistent heat. Crafted from durable stainless steel with an optional firebox extension for through-wall loading.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eTechnical Summary\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHeat Output:\u003c\/strong\u003e\u003cspan\u003e ~13 kW\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eStone Capacity:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e90 kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFlue Diameter: \u003c\/strong\u003e\u003cspan\u003e115 mm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFuel:\u003c\/strong\u003e\u003cspan\u003e Dry hardwood logs\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e*UK Compliance:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMust be installed by a HETAS-registered installer in line with Building Regulations Part J. Requires a certified flue system, non-combustible hearth, and correct safety clearances.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBoth HUUM heaters deliver exceptional performance and timeless design. Whether you prefer the ease of electric heat or the natural warmth of wood-fired tradition, each system meets complete UK safety and installation standards.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer's responsibility. The Genevas Zermatt 5 Person Outdoor Sauna with Changing Room is available with two heating options — the HUUM HIVE Mini 11 kW Electric Sauna Heater or the HUUM HIVE Wood 13 Wood-Burning Stove. Each option has different installation and power requirements that the customer must arrange.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eElectric Sauna Heater (HUUM HIVE Mini 11 kW)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis model requires a dedicated electrical supply capable of supporting 11 kW of power. It can be configured for either single-phase 230V or three-phase 400V installations, depending on site conditions. The supply must include:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrectly rated MCB and RCD protection.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the appropriate cable size based on the heater load and the distance from the consumer unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation of the UKU Local Control unit, lighting circuits, and any additional electrical components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work must be completed by a qualified NICEIC-registered electrician, following BS 7671 (IET Wiring Regulations) and Part P of the UK Building Regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eWood-Burning Sauna Heater (HUUM HIVE Wood 13)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhile this heater operates independently of electricity for heat generation, it still requires a small electrical connection for optional accessories such as interior LED lighting or ventilation systems. A qualified electrician must also carry out these minor electrical works to meet UK safety standards.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe central wood-burning heater installation must be performed by a HETAS-registered installer, in compliance with UK Building Regulations Part J for solid-fuel appliances, using a suitable flue system, a non-combustible base, and ensuring proper airflow clearance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Customer Responsibility:\u003c\/strong\u003e\u003cspan\u003e All electrical and flue installations are the sole responsibility of the customer. Balance Recovery supplies the sauna and heating equipment only; qualified professionals must complete connection, wiring, and certification before use.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Logistics \u0026amp; Unloading Procedures\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnits are delivered either fully assembled or in large modules, depending on site access limitations and unit dimensions. Given the substantial size and weight of the structure (typically exceeding 3 tons), unloading and final placement are not included in the standard purchase price. The client is responsible for any costs associated with specialised lifting equipment or supplementary labour. \u003c\/span\u003e\u003cspan\u003e(\u003cstrong\u003eNote:\u003c\/strong\u003e Our team can facilitate these arrangements for an additional fee upon request.)\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003ePre-Delivery Client Responsibilities\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePrior to the scheduled delivery date, the client must verify and prepare the following:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eVehicular Access:\u003c\/strong\u003e\u003cspan\u003e Ensure clear access to the delivery point, including adequate road conditions, sufficient gate width, adequate turning space, and no overhead obstructions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStaging Area:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePrepare a designated staging area or establish a clear, unobstructed path from the delivery vehicle to the final installation site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUnloading Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eArrange the necessary equipment and workforce for safe unloading (e.g., forklift, HIAB truck crane, or mobile crane) based on the distance from the road, changes in terrain elevation, and physical obstacles.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWeather Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eProvide temporary weather protection for the modules if immediate installation is delayed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCrane Requirements:\u003c\/strong\u003e\u003cspan\u003e If site conditions necessitate a crane (e.g., navigating slopes, lifting over fences, or accessing confined spaces), the client must independently schedule it and assume all associated costs and liabilities.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Day Protocol\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUnloading \u0026amp; Inspection:\u003c\/strong\u003e\u003cspan\u003e The delivery team will safely unload the modules onto the prepared base or staging area. The client must conduct a visual inspection for structural damage, dents, or water exposure before the unit is moved from the truck. Any issues must be documented immediately on the delivery receipt.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSite Transport:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eUpon arrival, the designated installation team will transition the unit to its final location utilising appropriate equipment. (Warning: Rough handling or improper tilting of large modules may result in structural panel damage and will void the manufacturer’s warranty\u003c\/span\u003e\u003cspan\u003e.)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePositioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe installation team will position, secure, and level the unit in strict accordance with the manufacturer's guidelines, including any necessary anchoring and underside protection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSite Preparation \u0026amp; Foundation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe longevity and structural integrity of the unit rely heavily on a properly prepared foundation. The base must adhere to the following specifications:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStructural Integrity\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLevel and Flat:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe surface must be level to within a few millimetres to prevent uneven stress on structural panels, glazing, and door frames.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLoad-Bearing Capacity:\u003c\/strong\u003e\u003cspan\u003e The base must be firm, dry, and capable of supporting the combined weight of the structure (approx. 3 tons) plus the maximum occupant usage load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMoisture Protection:\u003c\/strong\u003e\u003cspan\u003e The foundation must be elevated above ground level or feature a damp-proof membrane\/bitumen strip to prevent moisture ingress into the base timber.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eClearance \u0026amp; Environment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOperational Clearance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eMaintain a clear perimeter around the unit to ensure proper ventilation, maintenance access, safe door swing, and external clearances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eEnvironmental Factors:\u003c\/strong\u003e\u003cspan\u003e Final positioning must account for local environmental variables, including prevailing wind exposure, roof snow load capacity, roof drainage trajectories, and surrounding landscaping.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eUtility Preparations\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlumbing (Shower Room Units):\u003c\/strong\u003e\u003cspan\u003e Adequate drainage or a floor water exit must be established prior to installation. An external water supply must be accessible and prepared for shower connections.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Supply:\u003c\/strong\u003e\u003cspan\u003e A dedicated electrical circuit must be installed by a certified electrician. This includes appropriate voltage\/current ratings for the heater (electric or wood-burning control systems), RCD\/fuse protection, correct cable sizing, and full compliance with local electrical regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFlue Routing (Wood-Burning Units):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe designated route for the chimney\/flue must be prepared in advance, strictly adhering to required clearances from combustible materials, external venting protocols, and local fire authority regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation, Connection \u0026amp; Commissioning\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll final connections and system testing must be executed by a qualified installation professional. The commissioning process includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSystem Connections \u0026amp; Fit-Out\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHeater Systems:\u003c\/strong\u003e\u003cspan\u003e Complete installation and connection of the heater (electric or wood-burning), including electrical wiring, control panels, thermostats, ventilation air supply, and chimney\/flue integration where applicable.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlumbing:\u003c\/strong\u003e\u003cspan\u003e Finalise shower room plumbing, including hot\/cold water supply integration, shower tray installation, drainage connection, joint sealing, and shower fitting assembly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInterior Fit-Out:\u003c\/strong\u003e\u003cspan\u003e Install and secure lounge and sauna room benches, lighting fixtures (including dimmable LED systems), glass doors, and ventilation registers; verify all structural insulation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStructural Securing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePerform final levelling and securing of the entire unit. This includes affixing anchor points (if specified) to guarantee safe door operation, bench stability, and proper safety clearances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTesting \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDry-Run Commissioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConduct a comprehensive, unoccupied test run to verify that:\u003c\/span\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe heater achieves the specified sauna temperature.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe thermostat reads and responds accurately.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eGlass seals and thermal barriers remain fully intact.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eVentilation systems operate efficiently.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eShower water flow and drainage function without leaks or pooling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAll electrical controls operate safely and correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-eb04b615-7fff-4709-71e8-43ee7047e7fd\"\u003eClient Handover: \u003c\/b\u003eUpon successful commissioning, the client will receive the operation manual, heater instructions, care and maintenance guidelines, and a comprehensive safety briefing.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe Genevas Modular Sauna comes with a 2-year manufacturer’s warranty, ensuring peace of mind and long-lasting quality. This warranty covers defects in materials and workmanship under normal residential use, starting from the date of delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCovered under the warranty are the structural CLT (Cross Laminated Timber) panels, Thermoalder benches and seating, as well as all factory-installed systems and components. This includes the Harvia wood-burning heater, boiler, ventilation system, shower set, shower trays, integrated water systems, and all electrical systems with dimmable LED lighting.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease note, the warranty does not cover issues arising from improper installation, normal wear and tear (such as minor wood warping or discolouration), neglect, misuse, poor maintenance, or damage caused by environmental factors like storms or excessive snow. It also excludes unauthorised modifications or the addition of third-party products after delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eShould a fault occur, all warranty claims must be submitted directly to Balance Recovery within 30 days of the issue being discovered. Claims must include a detailed description and clear photographs of the defect. Any repair work must be carried out either by Genevas or an authorised service partner unless agreed otherwise in writing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor the first 12 months following delivery, all repair, replacement, shipping, and labour costs are fully covered. From months 13 to 24, replacement parts are provided free of charge; however, shipping and labour costs may apply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis warranty is non-transferable and applies only to the original purchaser at the original installation address. Genevas liability under this warranty is limited to the original purchase price of the sauna and does not extend to any indirect or consequential damages.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-zermatt-outdoor-sauna-with-changing-room-product-brochure.pdf?v=1753780929\"\u003e\u003cspan\u003eGenevas Zermatt Outdoor Sauna with Changing Room Product Brochure\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-st-moritz-outdoor-sauna-with-shower-room-plans.pdf?v=1753780927\"\u003e\u003cspan\u003eGenevas Zermatt Outdoor Sauna with Changing Room Plans\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-warranty-terms.pdf?v=1753780926\"\u003e\u003cspan\u003eGenevas Warranty Terms\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-product-catalog.pdf?v=1753785351\"\u003e\u003cspan\u003eGenevas Product Catalog\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-clt-wood.pdf?v=1753780928\"\u003e\u003cspan\u003eGenevas CLT Wood\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-6e463bcb-7fff-ae16-1055-6ec5d29fdcb2\"\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Genevas","offers":[{"title":"Default Title","offer_id":53436895527244,"sku":null,"price":23999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/3_0ce11d77-061b-4041-868f-a0720542d146.png?v=1759749909"},{"product_id":"genevas-st-moritz-5-person-outdoor-sauna-with-shower-room","title":"Genevas St Moritz 5 Person Outdoor Sauna with Shower Room","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003eExperience the perfect union of tradition and innovation with the Genevas St Moritz 5 Person Outdoor Sauna with Shower Room. Crafted from eco-friendly CLT timber, this 12m² architectural retreat combines supreme durability, timeless design, and a modern minimalist aesthetic. Enjoy panoramic views through floor-to-ceiling windows as you unwind in a spacious, light-filled interior that seamlessly connects you with nature. An integrated shower room enhances every session, offering the ultimate in convenience and luxury.\u003c\/p\u003e\n\u003ch2\u003eWhat’s Included?\u003c\/h2\u003e\n\u003cp\u003eEach St Moritz sauna comes complete with a full sauna cabin and an integrated shower room. Inside, you’ll find thermoalder sauna seats, an energy-efficient LED lighting system, and both frosted and clear glass doors for a balanced mix of privacy and openness. Every detail is designed to create a complete spa experience right in your garden.\u003c\/p\u003e\n\u003ch2\u003eElegant Scandinavian Design\u003c\/h2\u003e\n\u003cp\u003eInspired by the beauty of Nordic forests, the St Moritz sauna blends traditional Scandinavian craftsmanship with contemporary architectural form. Its clean lines, natural wood tones, and refined finishes create an inviting retreat that enhances any outdoor space. This sauna embodies both timeless beauty and modern sophistication, delivering a daily escape where design meets wellbeing.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eArea:\u003c\/strong\u003e\u003cspan\u003e 12 m² (5.6 x 2.2 m)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 2.2 m\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLounge:\u003c\/strong\u003e 4.4 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSauna Room: \u003c\/strong\u003e4.4 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eShower Room: \u003c\/strong\u003e3.2 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 3 tons\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eGenevas St. Moritz 5 Person Outdoor Sauna with Shower Room\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePersonalised Zoom Consultation Before You Order:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we believe that investing in wellness equipment is a significant and personal decision, especially when done with our Luxury Sauna Range — one that should be made with complete clarity and confidence.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore finalising your order, we offer every customer a one-to-one Zoom consultation with our Sales Director and the Genevas CEO.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis consultation is designed to provide a tailored, transparent experience where we can walk you through the product details, answer any questions, and ensure everything aligns with your expectations, space, and usage goals.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to Expect:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e A clear explanation of the product’s features, materials, and functionality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGuidance on delivery, installation, site preparation, and maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAnswers to any technical, logistical, or electrical queries.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe opportunity to discuss customisations or specific use cases.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHonest advice to help you choose the right solution for your needs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Model selection, customisation \u0026amp; order placement\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChoose the St Moritz model rated for up to five people, including three distinct zones: sauna room, lounge area, and integrated shower room.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview and finalise all specification details carefully, including finishes, heater type (electric or wood-burning), glass types, external colour, and layout dimensions. Because this unit is made‑to‑order, once fabrication begins, you cannot cancel or receive a refund simply because you change your mind.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSubmit your order with full payment as required. You will receive a confirmation that clearly states your model, specifications, dimensions, finish options, heater selection, and order reference.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Manufacture \u0026amp; factory checks\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is constructed using premium cross-laminated timber (CLT) for the walls, floor, and ceiling — typically 60 mm thick for high strength and insulation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe lounge, sauna, and shower areas are pre-assembled at the factory. Bench seats are installed, glazing is fitted, a heater\/heating system is placed, and lighting and electrical components are factory-wired.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore dispatch, the unit undergoes a comprehensive quality check, including structural panel integrity, finish inspection, glass sealing, verification of correct heater and plumbing\/venting connections, and overall integrity for outdoor use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery organisation \u0026amp; unloading logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe unit is delivered fully assembled or in large modules, dependent on site access and size. Due to the size and weight (often approximately 3 tons or more), unloading and final placement are not included in the basic purchase price; you are responsible for covering the cost of any necessary equipment or labour.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur team can arrange this for an additional fee.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you must arrange and verify:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear vehicular access to the delivery point (road access, gate width, no overhead obstructions, sufficient turning space).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e A prepared staging area or clear path from vehicle to final placement site.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEquipment and workforce for safe unloading: this may include a forklift, HIAB truck crane, or mobile crane, depending on distance from road, obstacles, or level changes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTemporary weather protection for the unit, in case immediate installation is not possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery day process:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will unload the cabin modules safely onto the prepared base or staging area. Inspect for visible damage before moving from the truck — note any dents, damage, or water exposure on the delivery receipt.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the installation team arrives, they will move the unit to its final location using the appropriate equipment. Remember that rough handling or tilting large modules can damage structural panels and void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will position and secure the unit according to the manufacturer’s guidelines (anchoring, if required; levelling; and underside protection).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf your site requires a crane (e.g., to cross fences, navigate slopes, or access narrow areas), you must schedule it separately and assume the associated costs and responsibilities.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. On‑site base \u0026amp; preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eThe foundation or base must meet the following requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLevel and flat to within a few millimetres, to prevent stress on panels, glazing, or the structure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFirm, dry, and capable of supporting the sauna plus occupants (3 tons structure plus usage load).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElevated above ground or placed on a damp‑proof membrane\/bitumen strip to avoid moisture ingress into base timber.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear area around the unit for ventilation, maintenance access, and safe use (door swing, bench space, external clearance).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the shower room, a drainage provision or a floor water exit must be in place, and an external water supply must be ready for the shower connections.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDedicated electrical supply: The heater (either a wood-burning or electric version) must have a correct voltage\/current circuit installed by a qualified electrician, with RCD\/fuse protection,\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-fbf2e6ec-7fff-38ca-7c66-8f5a9217e528\"\u003e \u003c\/b\u003eproperly sized cable, and compliance with local regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you choose a wood-burning heater, the chimney\/flue route must be prepared, including clearance to combustibles, external venting, and compliance with local fire authority regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFinal positioning should consider environmental factors, including wind exposure, roof snow load, roof drainage, and surrounding landscaping.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation, connection \u0026amp; commissioning\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eA qualified installer must carry out the following:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConnect the heater system (electric or wood): electrical wiring, control panel, thermostat, ventilation air supply, chimney\/flue, where applicable.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConnect the shower room plumbing, including the water supply (hot\/cold), shower tray, drainage, and joint sealing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerform a dry-run test (without users) to verify that the heater reaches the required sauna temperature, the thermostat functions properly, the glass seals remain intact, ventilation operates correctly, the shower room water flows and drains properly, and the electrical controls function appropriately.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFinal levelling and securing of the entire unit, including anchor points if needed, to ensure door operation, bench stability, and safety clearance are met.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter commissioning, the homeowner will receive the operation manual, heater instructions, care\/maintenance guide, and safety briefing.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Warranty \u0026amp; after‑care\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna includes a manufacturer’s warranty (typically 2 years) covering defects in materials, structural panels, factory‑installed heating, lighting, and plumbing systems.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover: damage resulting from incorrect installation, misuse, lack of maintenance, environmental damage (e.g., snow overload, water ingress), normal wear and tear (timber movement\/discolouration), unauthorised modifications, or third‑party additions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaintain records, including proof of purchase, an installation certificate (showing a qualified electrician\/plumber), delivery documentation, and a maintenance log.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor more information, please look at the manufacturer's warranty document.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRecommended care:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter every session, ensure proper ventilation, wipe down benches, check seals around doors\/glass, clean the shower tray, inspect the external roof and flashing yearly, verify electrical connections annually, and clear ventilation paths. Avoid direct ground contact, ensure base remains dry, and monitor for moisture buildup.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Returns \u0026amp; made‑to‑order policy\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBecause this cabin is made to order, once fabrication commences, you cannot cancel simply because you changed your mind. Returns are only accepted if the product is faulty, damaged during transit, or not built to specification.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore ordering, ensure all site conditions, dimensions, and access details are correct.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny approved return will likely incur transit, repackaging, and inspection costs, and you may be responsible for these if the damage is not due to a manufacturing defect.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the unit has been installed or used, returning may not be possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e8. User experience \u0026amp; ongoing maintenance\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce installed, the St. Moritz combines sauna heat, lounge comfort, and an integrated shower for a complete wellness retreat for up to five people. Enjoy your sessions: warming in the sauna, relaxing in the lounge, rinsing off in the shower — all within the same structure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow safe usage guidelines: preheat the sauna, limit session duration, cool down in the lounge or outside, hydrate, shower, and repeat as desired.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eMaintenance routines:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOpen doors and ventilation after each session to dry out the interior; wipe down benches; check glass modelling for any condensation; remove debris around the exterior; clear roof drainage; inspect exterior timber annually for oil\/wax finish renewal; keep the chimney\/vent clear if using a wood-burning stove; test electrical components periodically.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLong-term benefits: With proper care and installation, you can enjoy the cabin for many years, maintaining its appearance and performance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Genevas St Moritz 5 Person Outdoor Sauna with Shower Room can be equipped with either a HUUM HIVE Mini 11 kW Electric Sauna Heater or a HUUM HIVE Wood 13 Wood-Burning Stove, providing a balance of modern convenience and traditional sauna authenticity.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Mini 11 kW Electric Sauna Heater\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDesigned for sauna rooms of 10–16 m³, this heater holds 150 kg of stones, delivering gentle, even heat. Paired with the UKU Local Control system, users can precisely adjust temperature and session time with integrated safety features.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eInstallation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequires a dedicated 230V or 400V supply. Electrical connection must be completed by a qualified NICEIC-registered electrician in compliance with BS 7671 Wiring Regulations and Part P Building Regulations.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Wood 13 Wood-Burning Stove\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA traditional wood-fired sauna heater designed for rooms of 6–13 m³, capable of holding 90 kg of stones to produce naturally soft, radiant heat. Crafted from durable stainless steel, it offers an authentic sauna experience with optional front-loading.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eInstallation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMust be carried out by a HETAS-registered installer in accordance with UK Building Regulations Part J for solid-fuel appliances.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Note:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAll electrical and flue installations are the responsibility of the customer and must be completed by qualified professionals to ensure full compliance and safe operation.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer's responsibility. The Genevas St Moritz 5 Person Outdoor Sauna is available with two heating options — the HUUM HIVE Mini 11 kW Electric Sauna Heater or the HUUM HIVE Wood 13 Wood-Burning Stove. Each option has different installation and power requirements that the customer must arrange.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eElectric Sauna Heater (HUUM HIVE Mini 11 kW)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis model requires a dedicated electrical supply capable of supporting 11 kW of power. It can be configured for either single-phase 230V or three-phase 400V installations, depending on site conditions. The supply must include:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrectly rated MCB and RCD protection.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the appropriate cable size based on the heater load and the distance from the consumer unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation of the UKU Local Control unit, lighting circuits, and any additional electrical components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work must be completed by a qualified NICEIC-registered electrician, following BS 7671 (IET Wiring Regulations) and Part P of the UK Building Regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eWood-Burning Sauna Heater (HUUM HIVE Wood 13)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhile this heater operates independently of electricity for heat generation, it still requires a small electrical connection for optional accessories such as interior LED lighting or ventilation systems. A qualified electrician must also carry out these minor electrical works to meet UK safety standards.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe central wood-burning heater installation must be performed by a HETAS-registered installer, in compliance with UK Building Regulations Part J for solid-fuel appliances, using a suitable flue system, a non-combustible base, and ensuring proper airflow clearance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Customer Responsibility:\u003c\/strong\u003e\u003cspan\u003e All electrical and flue installations are the sole responsibility of the customer. Balance Recovery supplies the sauna and heating equipment only; qualified professionals must complete connection, wiring, and certification before use.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Logistics \u0026amp; Unloading Procedures\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnits are delivered either fully assembled or in large modules, depending on site access limitations and unit dimensions. Given the substantial size and weight of the structure (typically exceeding 3 tons), unloading and final placement are not included in the standard purchase price. The client is responsible for any costs associated with specialised lifting equipment or supplementary labour. \u003c\/span\u003e\u003cspan\u003e(\u003cstrong\u003eNote:\u003c\/strong\u003e Our team can facilitate these arrangements for an additional fee upon request.)\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003ePre-Delivery Client Responsibilities\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePrior to the scheduled delivery date, the client must verify and prepare the following:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eVehicular Access:\u003c\/strong\u003e\u003cspan\u003e Ensure clear access to the delivery point, including adequate road conditions, sufficient gate width, adequate turning space, and no overhead obstructions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStaging Area:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePrepare a designated staging area or establish a clear, unobstructed path from the delivery vehicle to the final installation site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUnloading Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eArrange the necessary equipment and workforce for safe unloading (e.g., forklift, HIAB truck crane, or mobile crane) based on the distance from the road, changes in terrain elevation, and physical obstacles.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWeather Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eProvide temporary weather protection for the modules if immediate installation is delayed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCrane Requirements:\u003c\/strong\u003e\u003cspan\u003e If site conditions necessitate a crane (e.g., navigating slopes, lifting over fences, or accessing confined spaces), the client must independently schedule it and assume all associated costs and liabilities.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Day Protocol\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUnloading \u0026amp; Inspection:\u003c\/strong\u003e\u003cspan\u003e The delivery team will safely unload the modules onto the prepared base or staging area. The client must conduct a visual inspection for structural damage, dents, or water exposure before the unit is moved from the truck. Any issues must be documented immediately on the delivery receipt.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSite Transport:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eUpon arrival, the designated installation team will transition the unit to its final location utilising appropriate equipment. (Warning: Rough handling or improper tilting of large modules may result in structural panel damage and will void the manufacturer’s warranty\u003c\/span\u003e\u003cspan\u003e.)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePositioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe installation team will position, secure, and level the unit in strict accordance with the manufacturer's guidelines, including any necessary anchoring and underside protection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSite Preparation \u0026amp; Foundation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe longevity and structural integrity of the unit rely heavily on a properly prepared foundation. The base must adhere to the following specifications:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStructural Integrity\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLevel and Flat:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe surface must be level to within a few millimetres to prevent uneven stress on structural panels, glazing, and door frames.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLoad-Bearing Capacity:\u003c\/strong\u003e\u003cspan\u003e The base must be firm, dry, and capable of supporting the combined weight of the structure (approx. 3 tons) plus the maximum occupant usage load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMoisture Protection:\u003c\/strong\u003e\u003cspan\u003e The foundation must be elevated above ground level or feature a damp-proof membrane\/bitumen strip to prevent moisture ingress into the base timber.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eClearance \u0026amp; Environment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOperational Clearance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eMaintain a clear perimeter around the unit to ensure proper ventilation, maintenance access, safe door swing, and external clearances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eEnvironmental Factors:\u003c\/strong\u003e\u003cspan\u003e Final positioning must account for local environmental variables, including prevailing wind exposure, roof snow load capacity, roof drainage trajectories, and surrounding landscaping.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eUtility Preparations\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlumbing (Shower Room Units):\u003c\/strong\u003e\u003cspan\u003e Adequate drainage or a floor water exit must be established prior to installation. An external water supply must be accessible and prepared for shower connections.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Supply:\u003c\/strong\u003e\u003cspan\u003e A dedicated electrical circuit must be installed by a certified electrician. This includes appropriate voltage\/current ratings for the heater (electric or wood-burning control systems), RCD\/fuse protection, correct cable sizing, and full compliance with local electrical regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFlue Routing (Wood-Burning Units):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe designated route for the chimney\/flue must be prepared in advance, strictly adhering to required clearances from combustible materials, external venting protocols, and local fire authority regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation, Connection \u0026amp; Commissioning\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll final connections and system testing must be executed by a qualified installation professional. The commissioning process includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSystem Connections \u0026amp; Fit-Out\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHeater Systems:\u003c\/strong\u003e\u003cspan\u003e Complete installation and connection of the heater (electric or wood-burning), including electrical wiring, control panels, thermostats, ventilation air supply, and chimney\/flue integration where applicable.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlumbing:\u003c\/strong\u003e\u003cspan\u003e Finalise shower room plumbing, including hot\/cold water supply integration, shower tray installation, drainage connection, joint sealing, and shower fitting assembly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInterior Fit-Out:\u003c\/strong\u003e\u003cspan\u003e Install and secure lounge and sauna room benches, lighting fixtures (including dimmable LED systems), glass doors, and ventilation registers; verify all structural insulation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStructural Securing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePerform final levelling and securing of the entire unit. This includes affixing anchor points (if specified) to guarantee safe door operation, bench stability, and proper safety clearances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTesting \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDry-Run Commissioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConduct a comprehensive, unoccupied test run to verify that:\u003c\/span\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe heater achieves the specified sauna temperature.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe thermostat reads and responds accurately.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eGlass seals and thermal barriers remain fully intact.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eVentilation systems operate efficiently.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eShower water flow and drainage function without leaks or pooling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAll electrical controls operate safely and correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-eb04b615-7fff-4709-71e8-43ee7047e7fd\"\u003eClient Handover: \u003c\/b\u003eUpon successful commissioning, the client will receive the operation manual, heater instructions, care and maintenance guidelines, and a comprehensive safety briefing.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-st-moritz-outdoor-sauna-with-shower-room-product-brochure.pdf?v=1753780929\"\u003e\u003cspan\u003eGenevas St. Moritz Outdoor Sauna with Shower Room Product Brochure\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-st-moritz-outdoor-sauna-with-shower-room-plans.pdf?v=1753780927\"\u003e\u003cspan\u003eGenevas St. Moritz Outdoor Sauna with Shower Room Plans\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-warranty-terms.pdf?v=1753780926\"\u003e\u003cspan\u003eGenevas Warranty Terms\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-product-catalog.pdf?v=1753785351\"\u003e\u003cspan\u003eGenevas Product Catalog\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-clt-wood.pdf?v=1753780928\"\u003e\u003cspan\u003eGenevas CLT Wood\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Genevas","offers":[{"title":"Default Title","offer_id":53491613499724,"sku":null,"price":38999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/38.png?v=1759749820"},{"product_id":"sauna-air-nordic-elegance-mini-4-person-outdoor-luxury-sauna","title":"Sauna Air Nordic Elegance Mini 4 Person Outdoor Luxury Sauna","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2\u003eSauna Air Nordic Elegance Mini 4 Person Sauna Overview\u003c\/h2\u003e\n\u003cp\u003eStep into a world of relaxation and rejuvenation with the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eNordic Elegance Spa Mini\u003c\/strong\u003e, a compact yet uncompromising outdoor sauna designed for discerning homeowners who appreciate both beauty and performance. Ideal for private gardens, poolside retreats, or spa-inspired terraces, this stylish sauna brings the authentic Nordic wellness experience to even the most space-conscious settings.\u003c\/p\u003e\n\u003cp\u003eInspired by the simplicity and elegance of Scandinavian design, the Spa Mini is crafted using premium materials and cutting-edge technology to deliver a sauna experience that is as visually striking as it is restorative. Whether you’re looking to unwind after a long day, support your fitness recovery, or simply indulge in the timeless tradition of sauna bathing, the Nordic Elegance Spa Mini is the perfect solution\u003c\/p\u003e\n\u003ch2\u003eWhat's Included?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003ePre-assembled sauna cabin\u003c\/li\u003e\n\u003cli\u003ePainted spruce exterior cladding\u003c\/li\u003e\n\u003cli\u003eDouble tempered glass 6 mm grey + 12 mm spacer + 6 mm clear glass\u003c\/li\u003e\n\u003cli\u003eHexagon Thermo Abachi wall \u0026amp; ceiling\u003c\/li\u003e\n\u003cli\u003eThermo Aspen benches \u0026amp; flooring\u003c\/li\u003e\n\u003cli\u003eDimmable RGB LED lighting - 3 LEDs\u003c\/li\u003e\n\u003cli\u003eDimmable RGB LED Back Wall\u003c\/li\u003e\n\u003cli\u003eSaunum Experience\/Primary 9kW heater\u003c\/li\u003e\n\u003cli\u003eSaunum Leil control unit\u003c\/li\u003e\n\u003cli\u003eNatural ventilation system\u003c\/li\u003e\n\u003cli\u003eFloor drainage system\u003c\/li\u003e\n\u003cli\u003eImpregnated wooden base beams\u003c\/li\u003e\n\u003cli\u003eEtna Black Door\u003c\/li\u003e\n\u003cli\u003eMineral and rock wool, EPS Insulation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eDesign That Speaks of Sophistication\u003c\/h2\u003e\n\u003cp\u003eFrom the outside, the Spa Mini makes a bold yet tasteful statement. Its sleek cube-shaped structure is finished in\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003epainted spruce cladding\u003c\/strong\u003e—available in\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003edark grey as standard\u003c\/strong\u003e, with custom colour options to suit your outdoor space. The striking\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003efull-length glass façade\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eoffers an unobstructed view, blending seamlessly with contemporary garden or poolside architecture.\u003c\/p\u003e\n\u003cp\u003eThe\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003edouble-glazed, insulated glass\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ecombines a tinted grey pane with clear glass, ensuring privacy while maintaining an open, airy feel. Robust construction materials and weather-resistant finishes guarantee lasting beauty and performance in any climate.\u003c\/p\u003e\n\u003ch2\u003eA Warm, Inviting Interior Like No Other\u003c\/h2\u003e\n\u003cp\u003eStep inside and you’ll immediately notice the difference. The\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003ehexagon-patterned Thermo Abachi wall and ceiling tiles\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ecreate a visually stunning backdrop, while the smooth\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eThermo Aspen benches and flooring\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eoffer ergonomic comfort and durability. Every detail is designed to provide an elevated spa-like experience, enhanced by\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003edimmable RGB LED lighting\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ethat allows you to customise the ambience to your mood.\u003c\/p\u003e\n\u003cp\u003eWhether you prefer soft, soothing illumination or dynamic colour effects, the integrated\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eLED strips behind the backrest and under the upper bench\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ehelp create the perfect sanctuary for relaxation.\u003c\/p\u003e\n\u003ch2\u003ePowerful, Customisable Heating Options\u003c\/h2\u003e\n\u003cp\u003eAt the heart of the Spa Mini is the cutting-edge\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eSaunum Experience\/Primary 9kW heater\u003c\/strong\u003e, designed to evenly distribute heat and enrich the air with negative ions for a gentler, more comfortable sauna session. Paired with the intuitive\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eSaunum Leil control unit\u003c\/strong\u003e, this system allows you to adjust temperature, humidity, and fan speed with ease.\u003c\/p\u003e\n\u003cp\u003eThe\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eNordic Elegance Spa Mini\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ecan be tailored to suit your personal style and wellness preferences through a wide range of customisation options. For the exterior, you can choose from\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eThermo pine or spruce cladding\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eand select your preferred\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003ecolour finish\u003c\/strong\u003e, including black, white, or a custom shade to complement your outdoor space. Various\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eglass options\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eare available, including clear, bronze, or mirror finishes to enhance privacy or design aesthetics. The interior can also be personalised, with the option to remove the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eRGB LED lighting\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003eor the\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eLED strips behind the backrest and under the bench\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003efor a more traditional look. You can select alternative\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003ebench and wall materials\u003c\/strong\u003e, such as\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003eThermo Aspen, Aspen, or Alder boards\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003einstead of the signature EmotionWood tiles.\u003c\/p\u003e\n\u003ch5\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Dimensions \u0026amp; Capacity\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"146\"\u003e \u003ccol width=\"247\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeight\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.40 m\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWidth\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.18 m (including roof overhang)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLength \/ Depth\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.43 m (including roof overhang)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSeating Capacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4–5 Persons\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWeight\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. 1700 kg\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Installation: Plug-and-Play System\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA streamlined solution designed for a fast, effortless transition from delivery to first use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePre-Assembled:\u003c\/strong\u003e\u003cspan\u003e Delivered fully built and ready for immediate positioning.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSimple Connection:\u003c\/strong\u003e\u003cspan\u003e Connects directly to a standard domestic power outlet.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-fca691a6-7fff-a972-6c64-43fa7f8f576c\"\u003eNon-Invasive: No on-site construction or specialist electrical hardwiring required.\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Heating \u0026amp; Climate Control\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEngineered for rapid heat-up times, consistent thermal distribution, and an authentic sauna environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHeater:\u003c\/strong\u003e\u003cspan\u003e Saunum Primary\/Experience 9 kW electric heater (Standard).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eControl Unit:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eSaunum LEIL (Digital Interface).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eStone Capacity:\u003c\/strong\u003e\u003cspan\u003e 90 kg for high thermal mass and superior steam (\u003c\/span\u003e\u003cspan\u003eleil\u003c\/span\u003e\u003cspan\u003e) quality.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Exterior Engineering \u0026amp; Finish\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eThermowood Cladding\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUtilising a high-performance, heat-treated timber specifically curated for the British climate:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStability:\u003c\/strong\u003e\u003cspan\u003e 40–50% improved dimensional stability with minimal swelling or warping.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eResilience:\u003c\/strong\u003e\u003cspan\u003e 50–90% reduction in moisture absorption compared to untreated wood.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSustainability:\u003c\/strong\u003e\u003cspan\u003e 100% chemical-free treatment (heat and steam only).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLongevity:\u003c\/strong\u003e\u003cspan\u003e Durability Class 1–2, ensuring a lifespan comparable to premium hardwoods.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eFacade Protection\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eColour:\u003c\/strong\u003e\u003cspan\u003e Dark Grey.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCoating:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eStoColor® Dryonic®\u003c\/span\u003e\u003cspan\u003e facade system. A premium, biomimetic, weather-resistant finish engineered for maximum durability in demanding coastal or high-moisture environments.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e5. Interior Design: The EmotionWood System\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMoving beyond static cladding, this model features a modular, design-led interior.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMaterial:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eHexagon Thermo Abachi panels.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eVersatility:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOver 50 interchangeable textures, tones, and patterns available.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eBespoke Feel:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAllows for a personalised architectural aesthetic that can be reconfigured or updated over time.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e6. Glazing \u0026amp; Access\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHigh-Performance Glass\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMain Glazing:\u003c\/strong\u003e\u003cspan\u003e 1963 × 2140 mm.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConstruction:\u003c\/strong\u003e\u003cspan\u003e Double-tempered safety glass (6 mm Grey Tint + 12 mm Spacer + 6 mm Clear).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eBenefits:\u003c\/strong\u003e\u003cspan\u003e 50% reduction in heat loss, enhanced acoustic insulation, and significantly reduced external condensation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDoors \u0026amp; Ironmongery\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eExternal Door:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEtna Black (8×21) with double-tempered glazing.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHandles:\u003c\/strong\u003e\u003cspan\u003e Hand-crafted from solid Alder wood for low thermal conductivity.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e7. Energy Efficiency \u0026amp; Structural Integrity\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"128\"\u003e \u003ccol width=\"445\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLayer\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMaterial \/ Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInsulation\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHigh-density Mineral Wool, Rock Wool, and EPS\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eVapour Barrier\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eReinforced Aluminium Foil\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWind Barrier\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBreathable, high-performance windproof membrane\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRoofing\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBitumen honeycomb coating for flat-surface weatherproofing\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEfficiency Note:\u003c\/strong\u003e\u003cspan\u003e The compact volume combined with advanced insulation ensures rapid temperature attainment and lower operating costs per session.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e8. Integrated Lighting \u0026amp; Ventilation\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eAmbiance Control\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA heat-resistant RGB LED system (30,000–40,000 hour lifespan) provides total atmospheric control via a dedicated remote dimmer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eZones:\u003c\/strong\u003e\u003cspan\u003e 2 LEDs behind the backrest, 1 LED beneath the upper bench, and external terrace mood lighting.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eAirflow\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSystem:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eNatural convection ventilation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOutlets:\u003c\/strong\u003e\u003cspan\u003e 3 strategically positioned openings to ensure a fresh, oxygen-rich environment without compromising heat retention.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSauna Air Nordic Elegance Mini 4 Person Outdoor Luxury Sauna\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works \u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Sauna Air Nordic Elegance Spa Mini is a compact, fully pre-assembled luxury outdoor sauna, designed to deliver a high-performance Finnish sauna experience with a smaller footprint. From consultation to your first sauna session, every stage is carefully managed to ensure a seamless, high-end experience tailored for up to 4 adults.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Initial Consultation \u0026amp; Outdoor Planning \u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a personalised consultation focused on outdoor placement.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe discuss:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eGarden, terrace, or courtyard location (ideal for smaller urban spaces)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAccess routes for delivery and lifting (crucial for the Mini's 1500kg+ weight)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDistance from power supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePrivacy, orientation, and views through the panoramic glass\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLocal planning considerations (where applicable)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIntended usage (private relaxation or recovery). This ensures the Sauna Air Mini integrates beautifully into your outdoor space while meeting practical and technical requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Customisation \u0026amp; Design Specification\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce the location is confirmed, your sauna is tailored to suit both your environment and aesthetic. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCustomisation options include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eExterior cladding in painted spruce (Dark Grey as standard, custom colours available)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePremium interior wood selection (Hexagon Thermo Abachi walls and Thermo Aspen seating)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePanoramic double-tempered glass configuration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eErgonomic bench layout designed for 4 people\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAdvanced heating (Saunum Experience\/Primary 9kW system)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIntegrated dimmable RGB ambient lighting. Every Sauna Air Mini is designed to feel bespoke, providing architectural presence even in a compact form.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Order Confirmation \u0026amp; Handcrafted Production\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAfter approval, your sauna enters production in Finland.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat happens:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna is handcrafted using premium, weather-resistant materials (CLT panels and multi-layer insulation)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFully assembled in the factory as a complete, turnkey unit\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll internal systems, including the Saunum air-blending heater and lighting, are installed and tested\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eQuality checks ensure the sauna arrives ready for immediate use. The result is a structurally superior outdoor sauna, not a flat-pack or modular kit.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery Planning \u0026amp; Outdoor Logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause the Sauna Air Mini arrives fully assembled and weighs approximately 1500kg, delivery planning is essential.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery planning includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCoordinating a suitable delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirming access for large delivery vehicles\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlanning lifting equipment (typically a HIAB or crane for garden placement)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIdentifying the final placement position, the sauna is delivered to the closest safe access point and lifted directly onto its prepared base.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Outdoor Site Preparation (Before Delivery)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, your outdoor site must be fully prepared.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEssential requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA solid, level base (concrete slab, reinforced paving, or engineered deck)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUse of water-resistant material (like bitumen strips) between the base frame and the ground\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdequate drainage to prevent standing water (integrated floor drain included)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access from the road to the placement point with no overhead obstructions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical supply routed and ready for connection. Correct site preparation ensures the long-term performance of the mineral wool and EPS insulation system.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation — Outdoor Plug-and-Play Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe key advantage of the Sauna Air Mini is its \"plug-and-play\" design, allowing for rapid setup once on site.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation process:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSauna positioned and levelled on the prepared base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWeather-resistant electrical connection completed by a qualified electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSaunum Leil control unit and air-blending systems tested\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eVerification of the natural ventilation (3-vent system). There is no on-site construction, ensuring minimal disruption to your garden or outdoor space.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Electrical Supply for Outdoor Use \u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOutdoor saunas require professional electrical planning. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey electrical considerations:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDedicated power supply sized for the 9kW Saunum heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eArmoured outdoor-rated cabling (typically 6.0 mm² or higher, depending on run length)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRCD protection and correct fuse ratings (typically ~40 Amps)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWeatherproof isolation switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll work carried out by a qualified electrician. This ensures safe, compliant operation in year-round British weather conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Commissioning \u0026amp; Final Handover \u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce installed, the sauna is commissioned. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHeater and Saunum air-blending system testing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRGB LED lighting and dimming checks\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eVentilation performance review\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuidance on using the Saunum Leil control unit (including Wi-Fi\/Mobile options)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSafety and maintenance briefing: You are now ready to use your luxury mini-spa with confidence.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Your First Outdoor Sauna Session\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith everything complete, you can enjoy your first session.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to expect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eExceptional \"Löyly\" (steam) thanks to the Saunum air-blending system\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEven heat distribution from floor to ceiling (no cold feet)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eImmersive views through the full-height glass façade\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA deeper, more comfortable breathing experience. The combination of high-end Finnish engineering and compact design creates a truly restorative sanctuary.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Ongoing Support \u0026amp; Outdoor Care\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBalance Recovery provides long-term support to ensure lasting performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSupport includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTwo-year warranty on structural and electrical components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdvice on exterior spruce cladding care\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHeater maintenance and stone replacement guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTechnical assistance for the control system. With proper care, your Sauna Air Nordic Elegance Mini is designed to provide a premium wellness experience for many years.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Saunum Experience\/Primary is a unique heater with an integrated sauna climate device, designed to deliver an enhanced sauna experience in apartments and private homes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe large stone volume and patented air mixing system ensure exceptional steam that is soft, long-lasting, and evenly distributed throughout the sauna \u0026amp; Himalayan salt balls (included as standard) are placed in the airflow path, and when heated, they release negative salt ions into the air. These ions are believed to support respiratory health, improve skin condition, and enhance overall well-being, adding a healing dimension to every sauna session.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Saunum Experience\/Primary offers at least five different sauna solutions, transforming your sauna into a relaxing home spa. Thanks to its compact dimensions and timeless design, it fits beautifully into any sauna space.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeating preferences can be customised too, with choices like the Narvi Velvet Electric 9kW heater, Narvi Velvet 20 wood-burning stove, or the Saunum Spa Session 9kW for an enhanced sauna experience. Additional upgrades include control units, chimney sets, and specialised air circulation systems. To explore these customisations and create your perfect Spa Mini, please call us or email \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to help you design your dream sauna.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician prior to any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example:\u003c\/span\u003e\u003cspan\u003e a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power Current Draw Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment. Strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Planning \u0026amp; Outdoor Logistics\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSauna Air units are delivered fully built and are heavy. To ensure a safe and successful placement, comprehensive delivery planning is essential.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery logistics include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eScheduling:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCoordinating a suitable delivery date that aligns with your site readiness.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAccess Verification:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConfirming clear, unobstructed access for large delivery vehicles from the main road to your property.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLifting Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePlanning for specialised lifting equipment—typically an HIAB truck or a mobile crane—required for garden or backyard placements.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFinal Placement:\u003c\/strong\u003e\u003cspan\u003e The delivery team will safely transport the sauna to the closest accessible point and lift it directly onto your pre-prepared base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Outdoor Site Preparation (Pre-Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour outdoor site must be fully prepared before the delivery vehicle arrives. Proper site preparation guarantees the structural integrity and long-term performance of the sauna's insulation and timber base.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEssential base requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSolid \u0026amp; Level Foundation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA robust, perfectly level base is required (e.g., a poured concrete slab, reinforced heavy-duty paving, or a structurally engineered deck).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMoisture Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe use of water-resistant materials (such as bitumen strips) between the sauna's base frame and the ground to prevent moisture ingress.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAdequate Drainage:\u003c\/strong\u003e\u003cspan\u003e A run-off plan or soakaway to prevent standing water around the base, complementing the sauna's integrated floor drain.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eClearance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eClear, unobstructed space around the final placement point, with no low-hanging branches or overhead cables.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eUtility Routing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eElectrical supply cables must be routed to the site and ready for final connection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation \u0026amp; \"Plug-and-Play\" Setup\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA key advantage of the fully assembled Sauna Air range is the minimal on-site construction required, ensuring virtually no disruption to your garden or outdoor space.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe setup process involves:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePositioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCarefully lowering, positioning, and levelling the sauna on your prepared base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eElectrical Connection:\u003c\/strong\u003e\u003cspan\u003e A qualified electrician will complete the weather-resistant electrical connections.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSystem Integration:\u003c\/strong\u003e\u003cspan\u003e Connecting and testing the control unit and specialised air-blending systems.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eVentilation Check:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eVerifying the natural multi-vent airflow system to ensure optimal climate balance inside the cabin.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOutdoor saunas are high-load appliances that require professional electrical planning. \u003c\/span\u003e\u003cspan\u003eAll electrical work is the customer's responsibility and must be carried out by a certified electrician\u003c\/span\u003e\u003cspan\u003e to ensure safe, compliant operation in year-round weather conditions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey electrical considerations:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDedicated Power Supply:\u003c\/strong\u003e\u003cspan\u003e A dedicated circuit sized specifically for your chosen heater model's kW output.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eArmoured Cabling:\u003c\/strong\u003e\u003cspan\u003e Steel Wire Armoured (SWA) outdoor-rated cabling must be used for the run from your main consumer unit to the sauna.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSafety Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe circuit must feature appropriate RCD protection and correctly rated fuses.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eIsolation:\u003c\/strong\u003e\u003cspan\u003e A weatherproof rotary isolation switch must be installed near the sauna for safe maintenance and emergency shut-off.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e5. Commissioning \u0026amp; Final Handover\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce the unit is placed and the electrical connections are live, the final commissioning phase begins to ensure everything operates flawlessly.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCommissioning includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHeater \u0026amp; Air-Blending Test:\u003c\/strong\u003e\u003cspan\u003e Running the heater and climate-balancing systems to verify temperature and airflow.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLighting Checks:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTesting the integrated LED lighting, including dimming functions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eControl Unit Walkthrough:\u003c\/strong\u003e\u003cspan\u003e Guiding how to use your digital control unit (including Wi-Fi or mobile app integration, if applicable).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSafety \u0026amp; Maintenance Briefing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA quick overview of best practices for keeping your sauna in pristine condition.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce these checks are complete, you are ready to use your luxury outdoor spa with complete confidence!\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSauna Air Saunas come with a 2-year manufacturer’s warranty, ensuring peace of mind and long-lasting quality. This warranty covers defects in materials and workmanship under normal residential use, starting from the date of delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCovered under the warranty are the structural CLT (Cross Laminated Timber) panels, Thermoalder benches and seating, as well as all factory-installed systems and components. This includes the heater, ventilation system, and all electrical systems with dimmable LED lighting.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease note, the warranty does not cover issues arising from improper installation, normal wear and tear (such as minor wood warping or discolouration), neglect, misuse, poor maintenance, or damage caused by environmental factors like storms or excessive snow. It also excludes unauthorised modifications or the addition of third-party products after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eShould a fault occur, all warranty claims must be submitted directly to Balance Recovery within 30 days of the issue being discovered. Claims must include a detailed description and clear photographs of the defect. Any repair work must be carried out either by Sauna Air or an authorised service partner unless agreed otherwise in writing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor the first 12 months following delivery, all repair, replacement, shipping, and labour costs are fully covered. From months 13 to 24, replacement parts are provided free of charge; however, shipping and labour costs may apply.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty is non-transferable and applies only to the original purchaser at the original installation address. Sauna Air liability under this warranty is limited to the original purchase price of the sauna and does not extend to any indirect or consequential damages.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/2026_Emotion_Wood_Catalogue.pdf?v=1774602297\"\u003e\u003cspan\u003e2026 Emotion Wood Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Emotion_Wood_Portfolio_Presentation_2026.pdf?v=1774602295\"\u003e\u003cspan\u003eEmotion Wood Portfolio Presentation 2026\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Sauna Air","offers":[{"title":"Default Title","offer_id":53508111630668,"sku":null,"price":26999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/6_fe164267-5483-49e5-8fdc-d4264b60cac4.png?v=1759748502"},{"product_id":"kuut-large-scandinavian-electrical-outdoor-sauna-with-shower","title":"KUUT Large Scandinavian Electrical Outdoor Sauna with Shower","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2\u003eKUUT Outdoor Sauna L with Shower – Finnish Craftsmanship, British Comfort\u003c\/h2\u003e\n\u003cp\u003eExperience the ultimate relaxation with the KUUT Electrical Sauna featuring an integrated shower. This premium sauna combines sleek Scandinavian design with modern wellness technology, offering a complete spa experience from the comfort of your home. \u003cbr\u003e\u003cbr\u003e- The advanced electrical heating system delivers consistent, therapeutic warmth whilst the built-in shower functionality eliminates the need for separate facilities, streamlining your wellness routine. Engineered with precision temperature controls, this sauna accommodates both traditional heat therapy sessions and refreshing post-sauna rinses without leaving your private sanctuary. \u003cbr\u003e\u003cbr\u003e- Crafted from high-quality materials with attention to durability and aesthetics, the KUUT sauna suits contemporary interiors whilst providing the authentic sauna experience favoured by wellness professionals. Ideal for those seeking cardiovascular benefits, muscle recovery, and stress relief, this integrated system represents a sophisticated investment in long-term health and home comfort\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFeature: \u003c\/strong\u003e\u003cspan\u003eKUUT Electrical Outdoor Sauna L with Shower\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eIndoor Area: \u003c\/strong\u003e6.22m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e High-Quality Nordic Timber\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 4 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eSauna Heater Type: \u003c\/strong\u003eHarvia Electrical Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eBenches:\u003c\/strong\u003e Alder\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eDoor:\u003c\/strong\u003e Tempered Glass\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 240cm x 345cm x 250cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e Floor, Wall, and Ceiling\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eOptional:\u003c\/strong\u003e Dimmable LED Lights, Bluetooth Music System, Roof Over Terrace, Thermally Treated Alder Benches, RGB LED Fibre Optic Ceiling Lights, Remote Control for Electric Oven\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works – KUUT Electric Outdoor Sauna L With Shower\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eConsultation and Product Selection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a personal consultation with the Sales Director of Balance Recovery and the CEO of KUUT.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDuring this session, everything is covered from A-Z, from choosing the right sauna model to answering any questions you may have.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTogether, you’ll explore your space, lifestyle, and wellness goals to ensure you find the perfect KUUT sauna for your home. This personalised approach guarantees that every customer receives expert guidance and clarity before placing an order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Choose \u0026amp; Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStart by selecting your preferred model, such as the “L with Shower,” from the KUUT sauna range. Once you place your order, you’ll receive an estimated delivery timeframe, usually around 8–10 weeks.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhile waiting, prepare your site by ensuring you have a level, solid base (for example, a concrete pad or paved area) and clear access for delivery. You’ll also need to plan your electrical connection and, if applicable, water and drainage points for the shower version.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Manufacture \u0026amp; Pre-Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach KUUT sauna is crafted from high-quality Nordic timber, tempered glass, and premium components, including a Finnish electric heater.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is fully assembled at the factory, so when it arrives, all major construction work is already complete. This ensures a clean and consistent build, making installation fast and straightforward.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery to Your Home\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna will arrive fully assembled and delivered to your property by truck. Depending on your site access, a forklift or crane may be needed to move it into position.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnloading is not included in the price. The customer is responsible for arranging unloading and positioning. Some suppliers can provide this service for an additional charge if required.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, ensure there is clear access for the truck and sufficient space to manoeuvre the sauna into your garden or chosen area.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Site Preparation \u0026amp; Connections\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIt’s essential to have a level, sturdy base ready before delivery. The sauna must sit on a firm surface that can support its full weight.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility. You will need to arrange a qualified electrician to connect the sauna safely to your mains supply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor shower models, you must also have suitable water supply and drainage connections in place before installation. These services are not included in the sauna price and should be completed before delivery to ensure a smooth setup.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation \u0026amp; Final Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce delivered and positioned, the sauna can be connected to electricity and, for the shower version, to water and drainage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe design is “plug and play,” meaning minimal on-site assembly is required. However, all electrical connections must be carried out by a qualified professional to ensure compliance with safety standards.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer, professional installation and connection services can be arranged for an additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Using Your Sauna\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSwitch on the control unit to activate the heater. The sauna will warm up quickly, providing a relaxing, spa-like experience without the need for firewood.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eShower models combine sauna heat with a built-in shower area, allowing you to alternate between hot and cold for complete wellness benefits.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe interior features premium natural wood, glass panels, and ergonomic benches, ensuring comfort and ease of maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Aftercare\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRegular cleaning and maintenance will keep your sauna in top condition. Wipe benches and glass panels after each use and ensure the heater remains free from debris.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Your First Session\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eOnce connected and ready, power on your sauna, let it reach your desired temperature, and enjoy your first relaxing session.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eFor shower models, you can switch between the sauna and the shower for the whole spa experience—all from the comfort of your own garden.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe KUUT outdoor sauna is designed to be simple to install, easy to use, and built to last for years in your home.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb id=\"docs-internal-guid-373b8b11-7fff-e59a-48b2-89ca2f24a4ba\"\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna comes equipped with a Harvia Cilindro Plus electric heater, made in Finland. This premium electric heater is specifically designed for high-quality home saunas, delivering fast and even heating throughout the cabin.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Cilindro Plus holds a large number of sauna stones, allowing you to pour water over them to create gentle steam and soft, relaxing heat — just like a traditional Finnish sauna.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach unit includes a digital control panel (usually the Harvia Xafir CS110 or Xenio CX110), letting you easily set and monitor temperature and session duration with the touch of a button. Because the sauna is fully electric, there is no need for wood, smoke, or ventilation — connect it to your home’s electrical supply and enjoy consistent, efficient heat.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor safety, every heater features a protective safety rail and built-in overheat protection, ensuring reliable and worry-free operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Important: \u003c\/strong\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility and must be carried out by a qualified electrician in full compliance with UK electrical regulations. The sauna must be connected to a dedicated power supply that meets the heater’s specifications. Failure to do so may void the warranty and compromise safety.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna L is powered by a 9 kW Harvia Cilindro Plus electric heater, controlled through a Harvia Xafir CS110 digital control unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThis sauna requires a dedicated electrical supply, suitable for a 9 kW load. The system may operate on either single-phase (230 V) or three-phase (400 V) power, depending on your property’s setup. Your electrician will determine which option is appropriate based on your home’s electrical capacity.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility and must be completed by a qualified electrician in full compliance with UK electrical safety regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation, your electrician should ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit is available for the sauna heater.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe correct breaker, fuse, and cable sizes are used for a 9 kW system.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll connections are made in accordance with current UK standards (BS 7671: IET Wiring Regulations).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOutdoor-rated wiring and protective devices (RCD\/MCB) are used where required.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLighting, control units, and auxiliary connections (such as the shower) are designed for standard outdoor IP-rated connections and may use a 16 A IP44 plug as specified by KUUT.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical installation work must be certified and tested before the sauna is used. Improper or uncertified wiring can void the warranty and may pose a safety risk.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKuut saunas are delivered fully assembled. To protect the sauna’s base frame, it is recommended to install the sauna above ground level. Place a water-resistant material, such as bitumen strips, between the base frame and the surface to prevent direct contact with the ground.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAssembled Deliveries:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eAssembled saunas cannot be offloaded by hand. Depending on access, you have three options: forklift, HIAB, or crane.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eForklift:\u003c\/strong\u003e If there is enough space to move the sauna from the truck to its final position, a forklift is the most cost-effective option.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHIAB:\u003c\/strong\u003e For lifting the sauna over a fence or wall near the road, a HIAB is a practical and affordable choice.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCrane:\u003c\/strong\u003e If your sauna’s final position is far from the road and lacks forklift access, a crane will be necessary.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you’re unsure about the best solution, please don't hesitate to contact us for advice or assistance in finding the right option.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Kuut Sauna is built to the highest standards of craftsmanship and durability — and we stand firmly behind that quality. That’s why every Kuut Sauna comes with a 5-year manufacturer’s warranty, giving you complete peace of mind.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis warranty covers any defects in materials or workmanship under normal residential use for a full five years from the date of delivery. Should you experience an issue such as glass panel defects, structural movement, or unexpected wood splitting, we’ll ensure it’s promptly assessed and resolved.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur goal is simple: we want your Kuut Sauna to bring you relaxation and enjoyment for many years to come, worry-free.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease note that the warranty does not cover natural variations in wood grain or colour, normal wear and tear, improper installation, or damage caused by misuse, neglect, or environmental factors.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003eResources\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-electric-sauna-l-basic-specifications.pdf?v=1708530814\"\u003e\u003cspan\u003eKUUT Electric Sauna L Basic Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-electric-sauna-l-premium-specifications.pdf?v=1708530813\"\u003e\u003cspan\u003eKUUT Electric Sauna L Premium Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/www.youtube.com\/embed\/eweErRuBy7Q?si=0lG5Zq2oTOLNZVOG\"\u003e\u003cspan\u003eKUUT Plug \u0026amp; Play Saunas (Video)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-sauna-product-catalogue.pdf?v=1708508629\"\u003e\u003cspan\u003eKUUT Sauna Product Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"KUUT","offers":[{"title":"Default Title","offer_id":55787514659148,"sku":null,"price":26999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/kuut-electrical-sauna-l-with-shower-lifestyle_800x800_f50e9ee5-5c02-45ea-8231-f28bf9ba7942.jpg?v=1761926336"},{"product_id":"kuut-medium-scandinavian-electrical-outdoor-sauna","title":"KUUT Medium Scandinavian Electrical Outdoor Sauna","description":"\u003ch5 dir=\"ltr\"\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 data-start=\"102\" data-end=\"311\" style=\"text-align: left;\"\u003eKUUT Outdoor Sauna M – Scandinavian Serenity in Your Own Garden\u003c\/h2\u003e\n\u003cp data-start=\"102\" data-end=\"311\" style=\"text-align: left;\"\u003eDiscover the essence of Finnish wellness with the KUUT Electrical Outdoor Sauna M – a beautifully designed, space-efficient outdoor sauna that delivers luxury, performance, and serenity in equal measure.\u003c\/p\u003e\n\u003cp data-start=\"313\" data-end=\"648\" style=\"text-align: left;\"\u003eExpertly handcrafted in Europe from sustainably sourced Nordic timber and tempered safety glass, the KUUT M embodies timeless Scandinavian design and quality. Its clean lines and natural finishes make it a stunning feature for any garden or outdoor space, while its compact form ensures it fits seamlessly into modern living.\u003c\/p\u003e\n\u003cp data-start=\"650\" data-end=\"987\" style=\"text-align: left;\"\u003eInside, every detail is crafted for comfort. The smooth wooden benches, soft ambient lighting, and gentle, even heat create an atmosphere of complete calm. The KUUT M provides the perfect environment to relax, recover, and rejuvenate — whether you’re unwinding after a long day, relieving stress, or boosting circulation and wellbeing.\u003c\/p\u003e\n\u003cp data-start=\"989\" data-end=\"1250\" data-is-last-node=\"\" data-is-only-node=\"\" style=\"text-align: left;\"\u003eBuilt for year-round use, this sauna combines durability with elegance, offering a private escape that feels both luxurious and effortless. The KUUT Electrical Outdoor Sauna M is more than just a sauna — it’s your own personal Nordic retreat, right at home.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eIndoor Area:\u003c\/strong\u003e\u003cspan\u003e 3.8m²\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e High-Quality Nordic Timber\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 2 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight: Approx: \u003c\/strong\u003e600kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSauna Heater Type: \u003c\/strong\u003eHarvia Electrical Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eBenches: \u003c\/strong\u003eAlder\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDoors: \u003c\/strong\u003eTempered Glass\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 219cm x 227cm x 250cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e 113mm Wall Construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eOptional: \u003c\/strong\u003eDimmable LED Lights, Bluetooth Music System, Roof Over Terrace, Thermally Treated Alder Benches, RGB LED Fibre Optic Ceiling Lights, Remote Control for Electric Oven\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eIndoor Area: \u003c\/strong\u003eCompact medium format\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e Designed for 1–2 persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eConstruction:\u003c\/strong\u003e Nordic timber\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeating:\u003c\/strong\u003e Electric\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInterior Material: \u003c\/strong\u003eAlder wood\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e Walls, floor, and ceiling\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eKUUT Medium Scandinavian Electrical Outdoor Sauna (Sauna M)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Consultation \u0026amp; Product Selection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a personal consultation with the Sales Director of Balance Recovery and the CEO of KUUT.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDuring this dedicated session, you’ll discuss your space, lifestyle, and wellness goals to ensure the KUUT Electrical Outdoor Sauna M is the perfect fit for your home.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTogether, we’ll cover everything from choosing the right model and layout to understanding installation, delivery, and maintenance — so you’ll feel confident and fully informed before placing your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Choosing and Ordering Your Sauna\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce you’ve chosen your KUUT sauna, your order is confirmed, and production begins.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach unit is built to order, with an estimated lead time of around 8–10 weeks.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThroughout this process, the Balance Recovery team will stay in touch to give you guidance on how to prepare your site and plan for a smooth delivery and installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Built with Precision and Care\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEvery KUUT sauna is handcrafted using Nordic timber, tempered safety glass, and premium Finnish components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe KUUT M is designed for those who want all the luxury of a larger model in a more compact size, comfortably seating up to three people.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach unit is fully pre-assembled at the factory, ensuring outstanding build quality and minimal on-site setup once it arrives at your property.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery to Your Home\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is delivered fully assembled and transported directly to your property by truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, it’s essential to make sure you have clear access to the vehicle and a level, solid base ready for positioning.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnloading and positioning are not included in the price.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCustomers are responsible for arranging suitable unloading equipment, such as a forklift or crane, depending on the access available.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer a complete service, Balance Recovery can arrange unloading and positioning for an additional fee.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Preparing Your Site\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore your sauna arrives, please ensure your site is ready.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA stable, level foundation (such as concrete or paving) that can fully support the sauna’s weight.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access for delivery and unloading equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnough space around the sauna for safe door operation and maintenance access.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePreparing your site in advance ensures quick, smooth, and hassle-free installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Electrical Supply and Connection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna M features a high-performance Finnish Harvia Cilindro Plus electric heater with digital control, providing fast, even heating and precise temperature adjustment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis system creates a clean, efficient, and authentic sauna experience without the need for wood or smoke.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe customer is responsible for all electrical wiring, cabling, and connections.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBalance Recovery and KUUT do not handle or arrange electrical work.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must carry out the installation in full compliance with UK electrical safety regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour electrician will provide a dedicated power supply to ensure the sauna operates safely, providing reliable performance and complete peace of mind.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Installation and Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce delivered and positioned on your prepared base, your electrician will connect the sauna to your mains power supply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBecause the KUUT M arrives fully pre-assembled, installation is fast and straightforward — it’s designed as a plug-and-play system, requiring minimal on-site work.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Using Your KUUT Sauna M\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce installed, using your KUUT sauna is effortless.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSet your desired temperature using the digital control panel, let the space heat up, and step inside to enjoy the gentle, even warmth. The compact yet spacious design, combined with soft lighting and smooth timber interiors, creates a calm, restorative atmosphere perfect for daily relaxation and recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Aftercare \u0026amp; Maintenance\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is designed for long-term performance with minimal upkeep.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter each session, wipe down the benches and glass, and occasionally check the heater and stones to ensure everything remains clean and in good condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWith regular care, your sauna will provide years of reliable use and comfort.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note the following are not included in the base price:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnloading and positioning of the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFoundation or base preparation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical wiring or connection work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrane or special lifting equipment (if required)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Your First Session\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce everything is in place and connected, switch on your sauna, let it reach your preferred temperature, and enjoy your first session of true Nordic relaxation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFrom your personal consultation to your first moment of calm, the Balance Recovery and KUUT teams are here to make your experience smooth, professional, and perfectly tailored to you.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna comes equipped with a Harvia Cilindro Plus electric heater, made in Finland. This premium electric heater is specifically designed for high-quality home saunas, delivering fast and even heating throughout the cabin.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Cilindro Plus holds a large number of sauna stones, allowing you to pour water over them to create gentle steam and soft, relaxing heat — just like a traditional Finnish sauna.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach unit includes a digital control panel (usually the Harvia Xafir CS110 or Xenio CX110), letting you easily set and monitor temperature and session duration with the touch of a button. Because the sauna is fully electric, there is no need for wood, smoke, or ventilation — connect it to your home’s electrical supply and enjoy consistent, efficient heat.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor safety, every heater features a protective safety rail and built-in overheat protection, ensuring reliable and worry-free operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Important: \u003c\/strong\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility and must be carried out by a qualified electrician in full compliance with UK electrical regulations. The sauna must be connected to a dedicated power supply that meets the heater’s specifications. Failure to do so may void the warranty and compromise safety.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna M is powered by a 9 kW Harvia Cilindro Plus electric heater, controlled through a Harvia Xafir CS110 digital control unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThis sauna requires a dedicated electrical supply, suitable for a 9 kW load. The system may operate on either single-phase (230 V) or three-phase (400 V) power, depending on your property’s setup. Your electrician will determine which option is appropriate based on your home’s electrical capacity.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility and must be completed by a qualified electrician in full compliance with UK electrical safety regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation, your electrician should ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit is available for the sauna heater.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe correct breaker, fuse, and cable sizes are used for a 9 kW system.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll connections are made in accordance with current UK standards (BS 7671: IET Wiring Regulations).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOutdoor-rated wiring and protective devices (RCD\/MCB) are used where required.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLighting, control units, and auxiliary connections (such as the shower) are designed for standard outdoor IP-rated connections and may use a 16 A IP44 plug as specified by KUUT.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical installation work must be certified and tested before the sauna is used. Improper or uncertified wiring can void the warranty and may pose a safety risk.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKuut saunas are delivered fully assembled. To protect the sauna’s base frame, it is recommended to install the sauna above ground level. Place a water-resistant material, such as bitumen strips, between the base frame and the surface to prevent direct contact with the ground.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAssembled Deliveries:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eAssembled saunas cannot be offloaded by hand. Depending on access, you have three options: forklift, HIAB, or crane.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eForklift:\u003c\/strong\u003e If there is enough space to move the sauna from the truck to its final position, a forklift is the most cost-effective option.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHIAB:\u003c\/strong\u003e For lifting the sauna over a fence or wall near the road, a HIAB is a practical and affordable choice.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCrane:\u003c\/strong\u003e If your sauna’s final position is far from the road and lacks forklift access, a crane will be necessary.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you’re unsure about the best solution, please don't hesitate to contact us for advice or assistance in finding the right option.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Kuut Sauna is built to the highest standards of craftsmanship and durability — and we stand firmly behind that quality. That’s why every Kuut Sauna comes with a 5-year manufacturer’s warranty, giving you complete peace of mind.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis warranty covers any defects in materials or workmanship under normal residential use for a full five years from the date of delivery. Should you experience an issue such as glass panel defects, structural movement, or unexpected wood splitting, we’ll ensure it’s promptly assessed and resolved.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur goal is simple: we want your Kuut Sauna to bring you relaxation and enjoyment for many years to come, worry-free.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease note that the warranty does not cover natural variations in wood grain or colour, normal wear and tear, improper installation, or damage caused by misuse, neglect, or environmental factors.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003eResources\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-electric-sauna-m-basic-specifications.pdf?v=1708509052\"\u003e\u003cspan\u003eKUUT Electric Sauna M Basic Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-electric-sauna-m-premium-specifications.pdf?v=1708509052\"\u003e\u003cspan\u003eKUUT Electric Sauna M Premium Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/www.youtube.com\/embed\/eweErRuBy7Q?si=0lG5Zq2oTOLNZVOG\"\u003e\u003cspan\u003eKUUT Plug \u0026amp; Play Saunas (Video)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-sauna-product-catalogue.pdf?v=1708508629\"\u003e\u003cspan\u003eKUUT Sauna Product Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"KUUT","offers":[{"title":"Default Title","offer_id":55787675091276,"sku":"KUUT-ES-M","price":17999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Kuut_M_FT_1.jpg?v=1762339271"},{"product_id":"kuut-large-scandinavian-electrical-outdoor-sauna","title":"KUUT Large Scandinavian Electrical Outdoor Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\"\u003eKUUT Outdoor Sauna L – Finnish Precision, British Luxury\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\"\u003eExperience pure relaxation with the KUUT Electrical Outdoor Sauna L – a perfect fusion of modern design and authentic Finnish tradition. Handcrafted in Europe from premium Nordic timber and tempered safety glass, it’s built to deliver both beauty and performance in your garden all year round.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"409\" data-end=\"790\"\u003eThe spacious interior, designed for up to four people, provides a calm and restorative atmosphere. Smooth timber walls, ergonomic benches, and ambient lighting create the ideal setting to unwind and recharge. The powerful Harvia Cilindro Plus heater provides deep, even warmth for a true Finnish sauna experience — soothing muscles, easing stress, and enhancing overall wellbeing.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"792\" data-end=\"973\" data-is-last-node=\"\" data-is-only-node=\"\"\u003eElegant, durable, and effortlessly stylish, the KUUT Electrical Outdoor Sauna L transforms any outdoor space into a private Nordic retreat for total relaxation and rejuvenation.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eIndoor Area:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e7.2m²\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e High-Quality Nordic Timber\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 4 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSauna Heater Type: \u003c\/strong\u003eHarvia Electrical Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eBenches:\u003c\/strong\u003e Alder\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDoors:\u003c\/strong\u003e Tempered Glass\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 219cm x 327cm x 266cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInsulation:\u003c\/strong\u003e Floor, Wall, and Ceiling\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eOptional: \u003c\/strong\u003eDimmable LED Lights, Bluetooth Music System, Roof Over Terrace, Thermally Treated Alder Benches, RGB LED Fibre Optic Ceiling Lights, Remote Control for Electric Oven\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eKUUT Large Scandinavian Electrical Outdoor Sauna (Sauna L)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Your Personal Consultation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour journey begins with a personal consultation with the Sales Director of Balance Recovery and the CEO of KUUT.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis is a tailored experience designed to make sure every detail is right from the start. Together, you’ll discuss your space, preferences, and wellness goals to ensure the KUUT Electrical Outdoor Sauna L is the perfect fit for your home.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDuring this session, the team will walk you through everything — from choosing the right model to understanding delivery, site preparation, and installation — so you have complete confidence before placing your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Choosing and Ordering Your Sauna\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce you’ve chosen your KUUT sauna, your order is confirmed, and production begins. Each sauna is built to order, with an estimated lead time of 8–10 weeks.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThroughout this process, the Balance Recovery team will stay in touch, helping you prepare your site and making sure everything is ready for smooth delivery and installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Built with Precision and Care\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEach KUUT sauna is handcrafted in Europe using Nordic timber, tempered glass, and premium Finnish components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna is pre-assembled at the factory, meaning the benches, lighting, and Harvia heater are already installed before shipment. This ensures the highest build quality and allows for a fast, efficient setup once delivered.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery to Your Home\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna will be delivered fully assembled and transported directly to your property by truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBefore delivery, please ensure there is clear access for the delivery vehicle and a level base ready for positioning.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease note that unloading and positioning are not included in the price. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCustomers are responsible for arranging suitable unloading equipment, such as a forklift or crane, depending on access and site layout.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you would prefer a completely managed service, Balance Recovery can arrange unloading and positioning for an additional fee. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis can be discussed and confirmed during your consultation or before delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Preparing Your Site\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore your sauna arrives, you’ll need to have your site ready. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA solid, level foundation (concrete or paving) that can fully support the sauna’s weight.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access for delivery and unloading equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSufficient space around the sauna for door clearance and maintenance access.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHaving these preparations completed before delivery ensures a quick and stress-free setup.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Electrical Supply and Connection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna L is powered by a 9 kW Harvia Cilindro Plus electric heater, controlled by a Harvia Xafir CS110 digital unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis premium Finnish system delivers fast, even heating and precise temperature control for an authentic sauna experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBalance Recovery and Kuut do not handle or arrange any electrical work. A qualified electrician must complete all electrical installations in full compliance with UK electrical safety regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour electrician must provide a dedicated power supply suitable for a 9 kW load. All work must be appropriately tested and certified before the sauna is used.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e7. Installation and Setup\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce delivered and positioned on your prepared base, your electrician can connect the sauna to the electrical supply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBecause the sauna arrives pre-assembled, installation is straightforward. It’s designed as a plug-and-play system, requiring minimal on-site work.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Using Your KUUT Sauna\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter setup, operating your KUUT sauna is simple.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUse the digital control panel to set your preferred temperature and duration, and let the Harvia system bring the space to life with clean, even heat. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe natural Nordic timber interior and soft lighting create a calm and restorative environment — perfect for relaxation, wellness, and recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e9. Aftercare and Maintenance\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour KUUT sauna is designed for long-term performance with minimal maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter each session, wipe down the benches and glass, and occasionally check the heater and stones to ensure they remain clean and in good condition. With simple care, your sauna will look and perform beautifully for years to come.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Your First Session\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eOnce connected and ready, power on your sauna, allow it to reach your desired temperature, and enjoy your first moment of pure Nordic relaxation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFrom your initial consultation to your first session, the Balance Recovery and KUUT teams are here to make the entire experience seamless, professional, and perfectly tailored to you.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna comes equipped with a Harvia Cilindro Plus electric heater, made in Finland. This premium electric heater is specifically designed for high-quality home saunas, delivering fast and even heating throughout the cabin.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Cilindro Plus holds a large number of sauna stones, allowing you to pour water over them to create gentle steam and soft, relaxing heat — just like a traditional Finnish sauna.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach unit includes a digital control panel (usually the Harvia Xafir CS110 or Xenio CX110), letting you easily set and monitor temperature and session duration with the touch of a button. Because the sauna is fully electric, there is no need for wood, smoke, or ventilation — connect it to your home’s electrical supply and enjoy consistent, efficient heat.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor safety, every heater features a protective safety rail and built-in overheat protection, ensuring reliable and worry-free operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Important: \u003c\/strong\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility and must be carried out by a qualified electrician in full compliance with UK electrical regulations. The sauna must be connected to a dedicated power supply that meets the heater’s specifications. Failure to do so may void the warranty and compromise safety.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe KUUT Electrical Outdoor Sauna M is powered by a 9 kW Harvia Cilindro Plus electric heater, controlled through a Harvia Xafir CS110 digital control unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThis sauna requires a dedicated electrical supply, suitable for a 9 kW load. The system may operate on either single-phase (230 V) or three-phase (400 V) power, depending on your property’s setup. Your electrician will determine which option is appropriate based on your home’s electrical capacity.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAll electrical wiring, cabling, and final connections are the customer’s responsibility and must be completed by a qualified electrician in full compliance with UK electrical safety regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation, your electrician should ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit is available for the sauna heater.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe correct breaker, fuse, and cable sizes are used for a 9 kW system.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll connections are made in accordance with current UK standards (BS 7671: IET Wiring Regulations).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOutdoor-rated wiring and protective devices (RCD\/MCB) are used where required.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLighting, control units, and auxiliary connections (such as the shower) are designed for standard outdoor IP-rated connections and may use a 16 A IP44 plug as specified by KUUT.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical installation work must be certified and tested before the sauna is used. Improper or uncertified wiring can void the warranty and may pose a safety risk.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKuut saunas are delivered fully assembled. To protect the sauna’s base frame, it is recommended to install the sauna above ground level. Place a water-resistant material, such as bitumen strips, between the base frame and the surface to prevent direct contact with the ground.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAssembled Deliveries:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eAssembled saunas cannot be offloaded by hand. Depending on access, you have three options: forklift, HIAB, or crane.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eForklift:\u003c\/strong\u003e If there is enough space to move the sauna from the truck to its final position, a forklift is the most cost-effective option.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHIAB:\u003c\/strong\u003e For lifting the sauna over a fence or wall near the road, a HIAB is a practical and affordable choice.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCrane:\u003c\/strong\u003e If your sauna’s final position is far from the road and lacks forklift access, a crane will be necessary.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you’re unsure about the best solution, please don't hesitate to contact us for advice or assistance in finding the right option.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Kuut Sauna is built to the highest standards of craftsmanship and durability — and we stand firmly behind that quality. That’s why every Kuut Sauna comes with a 5-year manufacturer’s warranty, giving you complete peace of mind.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis warranty covers any defects in materials or workmanship under normal residential use for a full five years from the date of delivery. Should you experience an issue such as glass panel defects, structural movement, or unexpected wood splitting, we’ll ensure it’s promptly assessed and resolved.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur goal is simple: we want your Kuut Sauna to bring you relaxation and enjoyment for many years to come, worry-free.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlease note that the warranty does not cover natural variations in wood grain or colour, normal wear and tear, improper installation, or damage caused by misuse, neglect, or environmental factors.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at contact@balancerecovery.co.uk. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003eResources\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-electric-sauna-l-basic-specifications.pdf?v=1708530814\"\u003e\u003cspan\u003eKUUT Electric Sauna L Basic Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-electric-sauna-l-premium-specifications.pdf?v=1708530813\"\u003e\u003cspan\u003eKUUT Electric Sauna L Premium Specifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/www.youtube.com\/embed\/eweErRuBy7Q?si=0lG5Zq2oTOLNZVOG\"\u003e\u003cspan\u003eKUUT Plug \u0026amp; Play Saunas (Video)\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/kuut-sauna-product-catalogue.pdf?v=1708508629\"\u003e\u003cspan\u003eKUUT Sauna Product Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"KUUT","offers":[{"title":"Default Title","offer_id":55787699667276,"sku":null,"price":19999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Kuut_L_FT_1.jpg?v=1762339215"},{"product_id":"hetki-4-6-person-traditional-finnish-log-sauna-handcrafted-in-finland","title":"Hetki 4-6 Person Traditional Finnish Log Sauna | Handcrafted in Finland","description":"\u003ch5 data-start=\"216\" data-end=\"273\"\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 data-start=\"216\" data-end=\"273\"\u003eHetki Electrical Sauna – Luxury Finnish Outdoor Sauna\u003c\/h2\u003e\n\u003cp data-start=\"275\" data-end=\"678\"\u003eThe \u003cstrong data-start=\"279\" data-end=\"305\"\u003eHetki Electrical Sauna\u003c\/strong\u003e is a luxury outdoor sauna that delivers an authentic \u003cstrong data-start=\"359\" data-end=\"387\"\u003eFinnish sauna experience\u003c\/strong\u003e for private gardens, spas, hotels, and wellness retreats. Handcrafted in Finland using traditional log-building techniques, Hetki combines heritage craftsmanship with modern convenience, offering a \u003cstrong data-start=\"586\" data-end=\"634\"\u003efully assembled, ready-to-use electric sauna\u003c\/strong\u003e designed for the highest end of the market.\u003c\/p\u003e\n\u003ch3 data-start=\"680\" data-end=\"726\"\u003eAuthentic Finnish Craftsmanship \u0026amp; Heritage\u003c\/h3\u003e\n\u003cp data-start=\"728\" data-end=\"1141\"\u003eHetki saunas are built in Finland by skilled artisans who specialise in traditional sauna construction. Each sauna is handcrafted from premium, sustainably sourced \u003cstrong data-start=\"892\" data-end=\"913\"\u003edense spruce logs\u003c\/strong\u003e, chosen for their strength, natural insulation, and longevity. This solid log construction reflects centuries of Finnish sauna heritage, where the quality of the building directly influences the quality of the sauna experience.\u003c\/p\u003e\n\u003cp data-start=\"1143\" data-end=\"1309\"\u003eUnlike mass-produced or flat-pack sauna kits, every Hetki sauna is \u003cstrong data-start=\"1210\" data-end=\"1227\"\u003emade to order\u003c\/strong\u003e, ensuring exceptional build quality, durability, and a refined finish throughout.\u003c\/p\u003e\n\u003ch3 data-start=\"1316\" data-end=\"1362\"\u003eKey Features of the Hetki Electrical Sauna\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-start=\"1366\" data-end=\"1628\"\u003e\n\u003cstrong data-start=\"1366\" data-end=\"1403\"\u003eFully Assembled, Turnkey Delivery: \u003c\/strong\u003eDelivered complete and ready to install, the Hetki Electrical Sauna arrives fully assembled with internal electrics pre-installed. This eliminates complex on-site construction and significantly reduces installation time.\u003c\/li\u003e\n\u003cli data-start=\"1632\" data-end=\"1868\"\u003e\n\u003cstrong data-start=\"1632\" data-end=\"1673\"\u003ePremium Electric Heater Compatibility: \u003c\/strong\u003eDesigned for use with high-quality electric sauna heaters, the sauna provides consistent, controllable heat ideal for both residential and commercial environments, including spas and hotels.\u003c\/li\u003e\n\u003cli data-start=\"1872\" data-end=\"2049\"\u003e\n\u003cstrong data-start=\"1872\" data-end=\"1898\"\u003eSolid Log Construction: \u003c\/strong\u003eThick spruce log walls provide natural insulation, excellent heat retention, and breathability, creating a comfortable, oxygen-rich sauna climate.\u003c\/li\u003e\n\u003cli data-start=\"2053\" data-end=\"2222\"\u003e\n\u003cstrong data-start=\"2053\" data-end=\"2084\"\u003eBalanced Ventilation Design: \u003c\/strong\u003eCarefully considered airflow ensures efficient heat circulation and a pleasant sauna experience, supporting wellbeing and relaxation.\u003c\/li\u003e\n\u003cli data-start=\"2226\" data-end=\"2414\"\u003e\n\u003cstrong data-start=\"2226\" data-end=\"2262\"\u003eDesigned for UK \u0026amp; Commercial Use: \u003c\/strong\u003eThe electric configuration is particularly suited to UK properties and commercial settings, offering ease of use without compromising authenticity.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"2421\" data-end=\"2454\"\u003eBespoke Customisation Options\u003c\/h3\u003e\n\u003cp data-start=\"2456\" data-end=\"2571\"\u003eCustomisation is at the core of the Hetki offering, setting it apart in the high-end sauna market. Options include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-start=\"2575\" data-end=\"2622\"\u003eBench layouts and interior configurations\u003c\/li\u003e\n\u003cli data-start=\"2625\" data-end=\"2673\"\u003eWindow sizes and panoramic glazing options\u003c\/li\u003e\n\u003cli data-start=\"2676\" data-end=\"2720\"\u003eExterior colours and interior finishes\u003c\/li\u003e\n\u003cli data-start=\"2723\" data-end=\"2779\"\u003eLighting configurations for atmosphere and comfort\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"2781\" data-end=\"2947\"\u003eThis level of personalisation allows each Hetki Electrical Sauna to be tailored to its environment — whether a private garden, luxury hotel, spa, or wellness retreat.\u003c\/p\u003e\n\u003ch3 data-start=\"2954\" data-end=\"3011\"\u003eWhat Makes Hetki Stand Out in the Luxury Sauna Market\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-start=\"3013\" data-end=\"3223\"\u003e\n\u003cstrong data-start=\"3013\" data-end=\"3038\"\u003eTrue Finnish Heritage: \u003c\/strong\u003eHetki is deeply rooted in authentic Finnish sauna culture, where sauna is a daily ritual and a cornerstone of wellbeing. This heritage informs every design and construction decision.\u003c\/li\u003e\n\u003cli data-start=\"3225\" data-end=\"3385\"\u003e\n\u003cstrong data-start=\"3225\" data-end=\"3248\"\u003eHandcrafted Quality: \u003c\/strong\u003eEach sauna is handmade in Finland with meticulous attention to detail, delivering a premium product that performs as well as it looks.\u003c\/li\u003e\n\u003cli data-start=\"3387\" data-end=\"3543\"\u003e\n\u003cstrong data-start=\"3387\" data-end=\"3410\"\u003eTurnkey Convenience: \u003c\/strong\u003eUnlike DIY or modular sauna kits, Hetki saunas are delivered fully assembled, reducing complexity and ensuring consistent quality.\u003c\/li\u003e\n\u003cli data-start=\"3545\" data-end=\"3711\"\u003e\n\u003cstrong data-start=\"3545\" data-end=\"3571\"\u003eBespoke Design Freedom: \u003c\/strong\u003eExtensive customisation options allow customers to create a truly unique sauna, aligned with their property, brand, or wellness offering.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"3718\" data-end=\"3778\"\u003eA Premium Choice for UK Homes, Spas \u0026amp; Hospitality Venues\u003c\/h3\u003e\n\u003cp data-start=\"3780\" data-end=\"4169\"\u003eFor UK homeowners, luxury developers, spas, boutique hotels, and wellness retreats, the \u003cstrong data-start=\"3868\" data-end=\"3894\"\u003eHetki Electrical Sauna\u003c\/strong\u003e offers a rare combination of \u003cstrong data-start=\"3924\" data-end=\"4026\"\u003eauthentic Finnish craftsmanship, modern electric convenience, bespoke design, and turnkey delivery\u003c\/strong\u003e. It is not simply a sauna, but a long-term investment in wellness, design, and quality — delivering a clear edge in the high-end sauna market.\u003c\/p\u003e\n\u003ch3 data-start=\"3780\" data-end=\"4169\"\u003e\u003cstrong\u003eSpecification\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSeats for up to 4–6 sauna users\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eExternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLength:\u003c\/strong\u003e 2290 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWidth:\u003c\/strong\u003e 2290 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeight:\u003c\/strong\u003e 2370-2570 mm\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLength:\u003c\/strong\u003e 2114 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWidth:\u003c\/strong\u003e 2114 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeight:\u003c\/strong\u003e 1868–2042 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eFloor area:\u003c\/strong\u003e 4.47 m2\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003eTotal weight approx. 1500-1700 kg, depending on the content.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSeats for up to 4–6 sauna users\u003c\/strong\u003e\u003cbr\u003e\u003cstrong\u003eExternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLength:\u003c\/strong\u003e 2290 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWidth:\u003c\/strong\u003e 2290 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeight:\u003c\/strong\u003e 2370-2570 mm\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eLength:\u003c\/strong\u003e 2114 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eWidth:\u003c\/strong\u003e 2114 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eHeight:\u003c\/strong\u003e 1868–2042 mm\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cstrong\u003eFloor area:\u003c\/strong\u003e 4.47 m2\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003eTotal weight approx. 1500-1700 kg, depending on the content.\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works – From First Consultation to Your Hetki Electrical Sauna Ready to Use (UK)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAs the authorised UK retailer for Hetki, we manage every stage of your Hetki Electrical Sauna journey — from initial consultation and customisation through to delivery, installation, electrical connection, and final handover. Our role is to ensure your sauna is delivered and installed smoothly, with clear responsibilities and requirements at every step.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 1: Initial Consultation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a consultation with our UK Hetki team.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe discuss:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Electrical Sauna model and size\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eResidential or commercial use (private garden, spa, hotel, retreat, hospitality venue)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProposed placement, access, and site conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDesign preferences, finishes, glazing, and optional upgrades\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical considerations specific to electric sauna heaters\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou are encouraged to share photos or videos of your proposed location. This allows us to assess access, lifting requirements, and site suitability early, helping avoid delays or complications later.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eStep 2: Design, Specification \u0026amp; Quotation:\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your requirements are clear, we will finalise the specification of your Hetki Electrical Sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eExterior colour and finish\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWindow and door configuration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInterior bench layout and lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectric heater compatibility and pre-wired configuration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCommercial considerations were applicable\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe then provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA clear, detailed quotation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDimensional drawings and floor plans\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFoundation and site preparation guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical preparation guidance for your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures you can prepare your site and appoint contractors well in advance of delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 3: Site Access \u0026amp; Delivery Planning:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp data-start=\"3780\" data-end=\"4169\"\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore confirming delivery, we carefully plan logistics to ensure safe and efficient installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview site photos and access routes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm access for a heavy goods vehicle and crane\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDetermine whether a truck-mounted crane or external lifting equipment is required\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIn more complex or restricted locations, specialist lifting solutions may be needed. These are always discussed and agreed upon in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf decking, paving, landscaping or kerbstones are planned around the sauna, we recommend completing these after the sauna has been installed.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eStep 4: Ground \u0026amp; Foundation Preparation (Customer Responsibility)\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA correct foundation is essential for the safety, performance, and longevity of your Hetki Electrical Sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe foundation must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe even, strong, and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSupport up to 2,000 kg, including occupants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe appropriate for the soil and ground conditions of your site\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSuitable foundation options include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced concrete slab or pad\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStrong patio or paving on a compacted base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrushed gravel with structural support\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe base should:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eExtend beyond the sauna’s external dimensions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide an air gap of approximately 15–20 cm beneath the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrevent timber from coming into contact with ground moisture\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend consulting a qualified builder, architect, or structural engineer to confirm suitability. Foundation drawings and guidance are supplied as part of the purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 5: Delivery of Your Pre-Assembled Hetki Electrical Sauna\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Electrical Sauna is delivered to the site as a fully pre-assembled structure, not a flat-pack or modular kit.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis approach offers clear advantages:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMinimal disruption on site\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConsistent Finnish build quality\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced risk compared to on-site construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery is typically carried out by truck, with lifting handled by a crane integrated into the vehicle or an external crane where required.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 6: Installation by Our UK Installation Team\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn delivery day, our experienced UK installation team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLift and position the sauna onto its prepared foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLevel and secure the structure\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCarry out final positioning checks and visual inspection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures the sauna is correctly installed and ready for electrical connection.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eStep 7: Electrical Supply \u0026amp; Connection (Customer Responsibility)\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll Hetki Electrical Saunas are delivered with internal electrical wiring completed. However, the external electrical supply and final connection are the responsibility of the customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide a suitable electrical feed to the sauna location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAppoint a qualified, registered electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure compliance with all UK electrical regulations and certification requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e⚠ Our installation team does not carry out external electrical works, mains connections, or certification. We strongly recommend arranging your electrician well in advance so the electrical supply is ready immediately after installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 8: Drainage \u0026amp; Final Site Considerations\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHetki Electrical Saunas include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIntegrated guttering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFloor drainage options were specified\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDrain locations are clearly marked in the supplied drawings. Any drainage system must allow water to safely disperse away from the sauna.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFor durability and airflow:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLeave adequate clearance around the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAvoid placing the sauna directly next to plants, trees, or bushes\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 9: Final Handover \u0026amp; Ready to Use\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is installed\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe electrical connection has been completed by your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Electrical Sauna is fully operational and ready to use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProduct documentation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaintenance and care guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOngoing support as your authorised UK Hetki retaile\u003c\/span\u003e\u003cspan\u003er\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch1 dir=\"ltr\"\u003e\u003cspan\u003eElectric Heater Installation Guidelines\u003c\/span\u003e\u003c\/h1\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectric sauna heaters are high-load appliances. They must be served by a \u003c\/span\u003e\u003cspan\u003ededicated electrical circuit\u003c\/span\u003e\u003cspan\u003e and must never be connected to a standard ring main or domestic plug socket.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eStandard Voltage:\u003c\/span\u003e\u003cspan\u003e 230V Single-Phase (UK).\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eLoad Calculation: Watts ÷ Volts = Amps\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003e(Example: 6000W ÷ 230V = approx. 26 Amps)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Estimated Heater Output \u0026amp; Cable Sizing\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese figures are for estimation only. Your electrician will provide the final specification in accordance with \u003c\/span\u003e\u003cspan\u003eBS 7671,\u003c\/span\u003e\u003cspan\u003e taking into account voltage drop and the installation environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"117\"\u003e \u003ccol width=\"138\"\u003e \u003ccol width=\"152\"\u003e \u003ccol width=\"195\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. Current\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypical Protection\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypical Min. Cable Size*\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.3 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~10 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1.5 mm² – 2.5 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3.0 – 3.6 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~13 – 16 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 – 20 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.5 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.5 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~20 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~26 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.0 mm² – 6.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~35 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e40 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 mm² – 10.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e9.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~40 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e45 – 50 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 mm² – 10.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10.5 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~46 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e50 – 63 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10.0 mm² – 16.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e12.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~52 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e63 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNote:\u003c\/span\u003e\u003cspan\u003e Cables running through thermal insulation or over long distances (e.g., to a garden room) will require a significantly larger cross-section to prevent overheating.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Mandatory Technical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eHeat-Resistant Cabling (SiHF):\u003c\/span\u003e\u003cspan\u003e Standard PVC (Twin \u0026amp; Earth) cable must not be installed in the sauna cabin. The final connection to the heater terminals must use \u003c\/span\u003e\u003cspan\u003eHeat-Resistant Silicone Rubber Cable (SiHF)\u003c\/span\u003e\u003cspan\u003e rated for at least \u003c\/span\u003e\u003cspan\u003e170°C\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eRCD Protection:\u003c\/span\u003e\u003cspan\u003e The circuit must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\/RCBO\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIsolation:\u003c\/span\u003e\u003cspan\u003e A local, double-pole rotary isolator switch is required outside the sauna cabin.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eLoad Assessment:\u003c\/span\u003e\u003cspan\u003e For heaters \u003c\/span\u003e\u003cspan\u003e9.0 kW or higher\u003c\/span\u003e\u003cspan\u003e, the electrician must verify that the property’s main incoming fuse can accommodate the heater alongside existing high-load appliances.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-3517f57c-7fff-972f-3e92-c2aaceeb0af5\"\u003eWoodburning Heater Installation Guidelines\u003c\/b\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the primary heat source is wood, the sauna cabin requires a safe electrical supply for peripheral systems such as lighting, ventilation fans, or control sensors.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eLoad Type:\u003c\/span\u003e\u003cspan\u003e Low-load (Lighting\/Fans).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eCircuit:\u003c\/span\u003e\u003cspan\u003e Typically, a dedicated \u003c\/span\u003e\u003cspan\u003e13 Amp or 16 Amp\u003c\/span\u003e\u003cspan\u003e circuit is sufficient.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eVoltage:\u003c\/span\u003e\u003cspan\u003e 230V Single-Phase (UK).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Mandatory Technical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEven without an electric heater, the cabin remains a \"Special Location\" due to extreme heat and humidity.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eHeat-Resistant Cabling (SiHF):\u003c\/span\u003e\u003cspan\u003e Standard PVC cabling will melt or degrade inside a sauna cabin. Any wiring for internal lights or sensors must use \u003c\/span\u003e\u003cspan\u003eHeat-Resistant Silicone Rubber Cable (SiHF)\u003c\/span\u003e\u003cspan\u003e rated for at least \u003c\/span\u003e\u003cspan\u003e170°C\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eRCD Protection:\u003c\/span\u003e\u003cspan\u003e All electrical circuits serving the sauna must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\/RCBO\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIP Ratings:\u003c\/span\u003e\u003cspan\u003e All light fixtures, fans, or sensors installed inside the cabin must be rated at \u003c\/span\u003e\u003cspan\u003eIP65\u003c\/span\u003e\u003cspan\u003e or higher to prevent moisture ingress from steam.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eExternal Isolation:\u003c\/span\u003e\u003cspan\u003e A local, double-pole switch should be installed outside the cabin to allow for safe maintenance and emergency shut-off.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eRegulatory Compliance \u0026amp; Liability (Applicable to All)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eAll electrical work must be carried out by a qualified electrician and comply with \u003cstrong\u003eBS 7671 (IET Wiring Regulations)\u003c\/strong\u003e. We accept no liability for issues arising from inadequate power supply, incorrect component selection, or non-compliant third-party wiring.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hetki Electric Sauna is delivered to the UK as a fully pre-assembled, plug-and-play outdoor sauna and changing room unit, ensuring a fast, efficient installation with minimal disruption. Designed as an enhanced version of the classic Hetki Sauna, the Electric Sauna combines an authentic Finnish sauna room with a dedicated changing and relaxation space, arriving complete and ready to install.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnlike flat-pack sauna kits or on-site builds, this approach guarantees authentic Finnish craftsmanship, quicker setup, and long-term structural performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInstallation is managed by the Balance Recovery installation team, with clear responsibilities outlined below to ensure a smooth, compliant, and stress-free process.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1. Pre-Assembled \u0026amp; Plug-and-Play Benefits\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Electric Sauna arrives fully assembled, with the structure, interior, and factory-fitted components completed to your specification. For electric configurations, all internal electrics are pre-installed at the factory, offering several advantages for UK homeowners and commercial clients:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eNo on-site construction or structural assembly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced installation time and labour costs\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConsistent Finnish craftsmanship and premium finish\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster route to first use, even for large-scale installations\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe plug-and-play model means all internal systems are ready for connection; however, the final electrical connection must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Access, Delivery \u0026amp; Lifting Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, we will confirm the exact placement location of your Hetki Electric Sauna. You are encouraged to share photos or videos of your site in advance so we can accurately assess access and lifting requirements.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey delivery considerations:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Electric Sauna is typically delivered by a heavy goods vehicle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour site must be accessible by a truck and crane\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLifting is usually carried out using a crane integrated into the delivery truck\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIn more complex locations or longer lifting distances, an external crane may be required\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIn rare and highly challenging locations, specialist lifting solutions may be necessary\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf decking, paving, landscaping, or kerbstones are planned around the sauna, these should be installed only after the sauna has been positioned.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eClear and unobstructed access significantly reduces delivery time, cost, and installation risk — particularly important given the additional footprint of the Electric Sauna, which includes both sauna and changing room spaces.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Ground \u0026amp; Foundation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA correct foundation is essential for the performance, safety, and longevity of your Hetki Electric Sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe foundation must be:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEven strong and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCapable of supporting up to approximately 2,000 kg, including occupants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDesigned to suit the soil and ground conditions of your site\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend having your site assessed by a qualified builder, architect, or structural engineer prior to installation. Dimensional drawings, floor plans, and foundation guidance are supplied as part of your purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Recommended Foundation Types\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSuitable foundation options include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConcrete pad or slab\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced patio or hardstanding\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePaver blocks or garden slabs on a solid, compacted base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrushed gravel base with structural support\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf installed on a patio or deck, it must be specifically engineered to support the full weight of the Electric Sauna, especially for frequent or commercial use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey Foundation Guidelines\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe base should extend beyond the external dimensions of the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe sauna must not be installed directly on lawn, loose slabs, rubble, gravel, or bare ground\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA 15–20 cm air gap beneath the sauna is required for ventilation and moisture control\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eReinforced pillar foundations are recommended at all four corners and beneath the door wall\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBitumen roofing felt should be placed between timber and foundations to prevent moisture absorption\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIn colder conditions, we recommend 5–10 cm of ground frost insulation beneath the base to prevent frost movement and thermal bridging\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5. Drainage \u0026amp; Exterior Clearance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHetki Electric Sauna models include:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIntegrated water guttering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA floor drain that can be connected to a soakaway or drainage system\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDrain locations are clearly marked in the supplied dimensional drawings. Any drainage system must allow water to safely drain away from the sauna structure.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFor durability and airflow:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAvoid placing the sauna too close to trees, bushes, or plants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLeave adequate clearance around the structure to allow airflow and drying\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Electrical Supply – Customer Responsibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the Electric Sauna arrives internally wired for electric heater configurations, the external electrical supply and final connection are the responsibility of the customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProviding a suitable electrical feed to the sauna location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsuring compliance with all UK electrical regulations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEngaging a qualified, registered electrician to complete the final connection and certification\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e⚠ Balance Recovery does not carry out external electrical works, mains connections, or electrical certification. We strongly recommend consulting your electrician early to ensure everything is prepared ahead of installation day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e7. Professional Installation by Balance Recovery\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn installation day, the Balance Recovery installation team will:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003ePosition the Sauna using appropriate lifting equipment\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLevel and secure it onto the prepared foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eComplete final checks and handover\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical connection and certification must be completed separately by your appointed electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1. Scope of Limited Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese general limited warranty terms and conditions (hereinafter referred to as the “Warranty Terms”) are complied within all deliveries between Hetki Finland Oy Ltd (hereinafter referred to as the “Supplier”) and another party (hereinafter referred to as the “Customer” or “Customers”) for all products manufactured, sold, supplied and marketed by the Supplier (hereinafter referred to as the “Product” or “Products”), unless otherwise expressly agreed in writing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Product is a Hetki outdoor sauna, an assembled, ready-made, small Finnish sauna cabin intended for outdoor use. The exact delivery content of the Product is defined in each specific order and delivery documents.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Warranty Terms shall be applied solely to the deliveries of the Product for private use to retail consumer Customers. By private use is meant deliveries to a household or leisure home of consumer Customers intended for a family or similar.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis limited warranty does not cover deliveries for public\/commercial use, and the warranty is void if the Product has been used for commercial applications. By public\/commercial use is meant deliveries of the Product for, inter alia, public and commercial activities, in hotels, camping, rental saunas and spas, leisure centres, gyms, apartment complexes, workplaces or similar.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Warranty Terms supersede all general terms and conditions used by the Customer in matters governed by these Warranty Terms.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Limited Quality Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier guarantees the quality and function of the Product during the warranty period and that the Product meets agreed specifications and is suitable for normal use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall provide a limited warranty against any potential manufacturing and material defects.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier is not responsible for errors due to normal wear and tear or circumstances or events after delivery that are not due to the Supplier, such as installation errors or incorrect use or maintenance of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Warranty Period\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eThe following warranty period is valid:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the wooden log frame, a five (5) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the workmanship, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the roof, floor, window, door, sauna benches, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the electrical sauna heaters and control panels\/systems, wood-burning sauna heaters, pots and chimneys, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the lights and electrical parts, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the sound system and accessories, a one (1) year warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the other components, a one (1) year warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty period begins when the Product has been delivered to the Customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Correction of Errors\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier has the right to determine whether a defective Product is to be repaired, replaced with a new Product, replaced partly with a part of the total Product (e.g. replacing a defective sauna heater with a new heater), or if the Customer will receive compensation corresponding to the purchase price prevailing at the time of purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen replacing a defective Product or a part of the total Product (e.g. a sauna heater), it is replaced free of charge with a new product or a part of a product of the same type and quality. If the Product or a part of it in question is no longer manufactured at the time of fault reporting, the Supplier has the right to supply a similar product or a part of it.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer shall be entitled to obtain a warranty on a replaced Product, or a part of the total Product, that is of the same duration as the original warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf a defective Product is to be repaired, repair is usually performed at the Customer’s site, unless otherwise agreed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe guaranteed heater will always be repaired if possible. Replacement of the heater is only possible in exceptional cases, and even then, only with the permission of the heater manufacturer’s technical customer service. The warranty service generally includes both labour and parts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall be under no obligation or deemed to be in default for any delay or failure in performance resulting from causes beyond its reasonable control (e.g. strikes, floods, earthquakes, epidemic, pandemic, etc.), including but not limited to delay in servicing due to non-availability of spare parts and\/or accessories.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5. Customer’s Duty of Review and Complaint\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer must review the Products immediately after the Products have been delivered, by duly and properly inspecting the quantity, composition and quality of the Product upon receipt.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of transport damage or if something is missing from the bill of lading\/order, it must be reported directly to the transport carrier upon receipt of the Product. Visible defects or transport damage must be notified before the Product is installed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer must notify the Supplier, or the Supplier’s authorised retailer where the Product was purchased, about defects or malfunctions of the Product within two (2) weeks after the Customer has discovered the error or should have discovered it.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComplaints must be made in writing, and they must include photographs and\/or video of the defect or malfunction.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a defect in the Product, use of the Product must be stopped immediately.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Conditions and Limitations of Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty shall only be valid if the Product has been purchased from the Supplier or the Supplier’s authorised retailer. The Customer's purchase receipt of the Product is valid as proof of warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty is subject to the conditions that the Product is placed and installed, used and maintained appropriately according to the Supplier’s instructions and recommendations and according to the instructions of the manufacturer(s) of the sauna heater and other main parts\/components of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Owner´s Manual, including the Supplier’s instructions and recommendations, is provided on the Supplier’s website (\u003c\/span\u003e\u003ca href=\"https:\/\/www.hetkisauna.com\/\"\u003e\u003cspan\u003ehttps:\/\/www.hetkisauna.com\/\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e) and upon the delivery of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe instructions for the sauna heater, which is included as part of the Product, are provided on the heater manufacturer's website and with delivery of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty applies only to original production defects, not errors that arise when changing the function or appearance of the goods. The warranty extends only to manufacturing and material defects and does not cover any damages resulting from mishandling of the Product by the Customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty does not cover regular required maintenance of the Products, such as cleaning and staining or tightening of threaded rods and other maintenance referred to in the Owner´s Manual.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe Customer shall waive the right to exercise the rights arising from the warranty if he:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas failed to duly and properly inspect the quantity, composition and quality of the Product upon the receipt thereof, if a deficiency of the Product could have been detected in the course of a reasonable inspection;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas failed to notify the Supplier or the Supplier’s official distributor or the transport carrier of a deficiency detected in the Product promptly;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas submitted false information in relation to the Product or an instance covered under warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe limited warranty does not apply to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamages (including scratches, marks, staining, etc.) or malfunctions caused by normal wear and tear;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamages or malfunctions caused by inappropriate installation or maintenance of the Product, its misuse, abuse, or use otherwise than intended, or negligence;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnauthorised modifications and installations of altered, additional, supplementary or compensatory details incorrectly carried out by unqualified persons without specialist knowledge, and\/or improper use of those details;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnauthorised repair during the warranty period by persons other than the Supplier or a person authorised by the Supplier;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage, breakage or non-functioning resulting from unforeseeable circumstances (vandalism, fire, flooding, etc.), force majeure, or due to rodents, ants, etc., or if the Product has been exposed to excessive dampness, humidity, wind, corrosion (including but not limited to excessive corrosion by seaside), or other extreme environmental conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty only covers the replacement or repairs of defective parts of the Product and does not extend to other direct and\/or indirect expenses and\/or damage caused due to a defect or failure of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall under no circumstances be held liable for consequential or indirect damages such as lost production, reduced sales, loss of operating profit, loss of contract or loss of user benefit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnder no circumstances shall the Supplier or its representatives, distributors and retailers be held liable for injury to any persons or damages to any properties.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier is not liable for any damages or harm related to the purchase or use of products, services, resources, content, or any other transactions made in connection with any third-party purchase and\/or installation which are altered, additional, supplementary or compensatory to the Supplier’s original Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComplaints, claims, concerns, or questions regarding third-party products and services should be directed to the concerned third-party. This limitation of liability includes, inter alia, any purchase and\/or installation of sauna heaters other than those which have been installed and delivered explicitly by the Supplier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer should be aware and accept that wood, as the main material of the Product, is a natural living material which does not have the same properties or consistency as synthetic products.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOver time, wood may mature, move, settle, crack or bend, its colour may weather and alter, and wood resin may occur. These are natural characteristics of wood and do not indicate that the Product is defective.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover such changes in the Product due to the natural qualities of the materials used.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer should be aware and accept that apart from weathering and altering over time, the same colour shade may look somewhat different on different wooden materials and parts of the Product (e.g. walls, frames and boards, ceiling panels, floor, benches).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e7. Changes to Warranty Terms and Products\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier reserves the right, at its sole discretion, to update, change or replace any part of these Warranty Terms without notice by posting updates and changes on its website (\u003c\/span\u003e\u003ca href=\"https:\/\/www.hetkisauna.com\/\"\u003e\u003cspan\u003ehttps:\/\/www.hetkisauna.com\/\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e8. Validity\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese Warranty Terms apply from 1.1.2021 until further notice.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e9. Governing Law\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAny dispute relating to these Warranty Terms and any separate agreements between the Supplier and the Customer is primarily addressed through negotiation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese Warranty Terms and any separate agreements are governed and shall be construed in accordance with the laws of Finland.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Parties submit all their disputes to the exclusive jurisdiction of the District Court of Helsinki, Finland. The seat of arbitration shall be in Helsinki, Finland, and the language of the arbitration shall be Finnish.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOur Policy in Detail:\u003c\/span\u003e\u003cspan\u003e Customisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eNon-Returnable Items:\u003c\/span\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eDamaged or Faulty Products:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Sauna_Left.pdf?v=1766577726\"\u003e\u003cspan\u003eHetki Sauna Left\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Sauna_Right.pdf?v=1766577725\"\u003e\u003cspan\u003eHetki Sauna Right\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/45aaab5d-374a-4dbe-843f-21203b5a9e65.filesusr.com\/ugd\/f6cf6f_a797ced365b3476ba0f1b88c8b387f60.pdf\"\u003e\u003cspan\u003eHetki Warranty Terms\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/45aaab5d-374a-4dbe-843f-21203b5a9e65.filesusr.com\/ugd\/f6cf6f_40f3daaa4d8e47b59c377722854ffcce.pdf\"\u003e\u003cspan\u003eHetki Owners Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Hetki","offers":[{"title":"Default Title","offer_id":56244470874444,"sku":null,"price":22999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/HETKI_SAUNA_1_2.png?v=1768287251"},{"product_id":"hetki-sauna-plus-4-6-person-finnish-outdoor-sauna-with-changing-room","title":"Hetki Plus: 4-6 Person Finnish Outdoor Sauna with Integrated Changing Room","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 data-start=\"215\" data-end=\"279\"\u003eHetki Sauna Plus – Authentic Finnish Sauna with Changing Room\u003c\/h2\u003e\n\u003cp data-start=\"281\" data-end=\"725\"\u003eThe Hetki Sauna Plus is a premium Finnish outdoor sauna that combines a traditional log-built sauna room with an integrated changing and relaxation space, offering enhanced comfort, privacy, and versatility. Designed for both private gardens and commercial wellness environments, the Sauna Plus delivers authentic Finnish craftsmanship, thoughtful design, and turnkey convenience, placing it firmly in the high-end sauna market.\u003c\/p\u003e\n\u003ch3 data-start=\"732\" data-end=\"778\"\u003eAuthentic Finnish Craftsmanship \u0026amp; Heritage\u003c\/h3\u003e\n\u003cp data-start=\"780\" data-end=\"1149\"\u003eAt the core of the Hetki brand is genuine Finnish sauna heritage. Every Hetki sauna is handcrafted in Finland using traditional log-building techniques that have been refined over generations. The Sauna Plus is constructed from robust northern spruce logs, chosen for their natural insulation, durability, and ability to create a balanced, breathable sauna climate.\u003c\/p\u003e\n\u003cp data-start=\"1151\" data-end=\"1358\"\u003eUnlike mass-produced or panel-built saunas, Hetki’s solid log construction allows the structure itself to regulate heat and moisture naturally — an essential element of an authentic Finnish sauna experience.\u003c\/p\u003e\n\u003ch3 data-start=\"1365\" data-end=\"1405\"\u003eKey Features of the Hetki Sauna Plus\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-start=\"1407\" data-end=\"1722\"\u003e\n\u003cstrong data-start=\"1407\" data-end=\"1444\"\u003eIntegrated Sauna \u0026amp; Changing Space: \u003c\/strong\u003eThe Sauna Plus features a dedicated changing and relaxation area alongside the sauna room, complete with seating, storage hooks, a power socket, and ambient lighting. This additional space enhances comfort, usability, and flow, particularly for families or commercial settings.\u003c\/li\u003e\n\u003cli data-start=\"1724\" data-end=\"1933\"\u003e\n\u003cstrong data-start=\"1724\" data-end=\"1752\"\u003eSpacious \u0026amp; Social Design: \u003c\/strong\u003eDesigned to comfortably accommodate 4–6 users, the Sauna Plus offers generous internal proportions, making it ideal for shared sauna sessions with family, friends, or guests.\u003c\/li\u003e\n\u003cli data-start=\"1935\" data-end=\"2142\"\u003e\n\u003cstrong data-start=\"1935\" data-end=\"1961\"\u003eSolid Log Construction: \u003c\/strong\u003eBuilt with thick spruce log walls, the Sauna Plus delivers excellent natural insulation, heat retention, and long-term structural integrity without artificial insulation systems.\u003c\/li\u003e\n\u003cli data-start=\"2144\" data-end=\"2385\"\u003e\n\u003cstrong data-start=\"2144\" data-end=\"2172\"\u003eFlexible Heating Options: \u003c\/strong\u003eAvailable with either a high-quality electric heater or a traditional wood-burning stove, the Sauna Plus can be tailored to suit residential gardens, rural properties, or commercial wellness facilities.\u003c\/li\u003e\n\u003cli data-start=\"2387\" data-end=\"2566\"\u003e\n\u003cstrong data-start=\"2387\" data-end=\"2419\"\u003eEfficient Heat \u0026amp; Ventilation: \u003c\/strong\u003eThoughtfully designed airflow ensures even heat distribution and an oxygen-rich sauna environment, supporting comfort, recovery, and relaxation.\u003c\/li\u003e\n\u003cli data-start=\"2568\" data-end=\"2756\"\u003e\n\u003cstrong data-start=\"2568\" data-end=\"2603\"\u003eTurnkey, Pre-Assembled Delivery: \u003c\/strong\u003eDelivered fully assembled and ready to install, the Sauna Plus removes the complexity and risk associated with flat-pack sauna kits or on-site builds.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"2763\" data-end=\"2796\"\u003eBespoke Customisation Options\u003c\/h3\u003e\n\u003cp data-start=\"2798\" data-end=\"2930\"\u003eCustomisation is central to the Hetki experience. The Sauna Plus can be tailored to your exact requirements, with options including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-start=\"2934\" data-end=\"2976\"\u003eBench layouts and seating configurations\u003c\/li\u003e\n\u003cli data-start=\"2979\" data-end=\"3022\"\u003eWindow sizes, including panoramic glazing\u003c\/li\u003e\n\u003cli data-start=\"3025\" data-end=\"3056\"\u003eExterior colours and finishes\u003c\/li\u003e\n\u003cli data-start=\"3059\" data-end=\"3100\"\u003eInterior wood tones and lighting styles\u003c\/li\u003e\n\u003cli data-start=\"3103\" data-end=\"3138\"\u003eDoor configurations and detailing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"3140\" data-end=\"3294\"\u003eThis level of personalisation allows each Sauna Plus to integrate seamlessly into private gardens, luxury properties, spas, hotels, and wellness retreats.\u003c\/p\u003e\n\u003ch3 data-start=\"3301\" data-end=\"3360\"\u003eWhat Makes Hetki Stand Out in the High-End Sauna Market\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-start=\"3362\" data-end=\"3571\"\u003e\n\u003cstrong data-start=\"3362\" data-end=\"3393\"\u003eTrue Finnish Sauna Heritage: \u003c\/strong\u003eHetki is rooted in authentic Finnish sauna culture, where sauna is a daily ritual and a cornerstone of wellbeing. This heritage informs every design and construction decision.\u003c\/li\u003e\n\u003cli data-start=\"3573\" data-end=\"3762\"\u003e\n\u003cstrong data-start=\"3573\" data-end=\"3603\"\u003eHandcrafted, Not Kit-Built: \u003c\/strong\u003eEvery Hetki sauna is handmade in Finland using traditional solid-log methods — a clear distinction from modular, panel-built, or mass-produced alternatives.\u003c\/li\u003e\n\u003cli data-start=\"3764\" data-end=\"3910\"\u003e\n\u003cstrong data-start=\"3764\" data-end=\"3787\"\u003eTurnkey Convenience: \u003c\/strong\u003eHetki saunas are delivered fully assembled, offering a faster, more reliable route from purchase to first sauna session.\u003c\/li\u003e\n\u003cli data-start=\"3912\" data-end=\"4092\"\u003e\n\u003cstrong data-start=\"3912\" data-end=\"3940\"\u003eDesign-Led Customisation: \u003c\/strong\u003eExtensive customisation options allow customers to create a sauna that reflects their lifestyle, aesthetic preferences, or commercial brand identity.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"4099\" data-end=\"4158\"\u003eA Premium Choice for Homes \u0026amp; Commercial Wellness Spaces\u003c\/h3\u003e\n\u003cp data-start=\"4160\" data-end=\"4567\"\u003eFor UK homeowners, luxury developers, spas, boutique hotels, and wellness retreats, the Hetki Sauna Plus offers a rare combination of authentic Finnish craftsmanship, enhanced comfort, bespoke design, and turnkey delivery. It is not just a sauna, but a long-term investment in wellbeing, social connection, and refined outdoor living — delivering a clear competitive edge in the luxury sauna market.\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eSpecification\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSeats for up to 4–6 sauna users\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eExternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLength: \u003c\/strong\u003e3568 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWidth:\u003c\/strong\u003e 2240 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight: \u003c\/strong\u003e2370-2570 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSauna\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLength:\u003c\/strong\u003e 2114 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWidth:\u003c\/strong\u003e 2064 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 1868–2042 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFloor area:\u003c\/strong\u003e 4,36 m2\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDressing room:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLength: \u003c\/strong\u003e1190 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWidth:\u003c\/strong\u003e 2064 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight: \u003c\/strong\u003e1868–2042 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFloor area:\u003c\/strong\u003e 2,46 m2\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTotal weight approx. 2000-2300 kg, depending on the content\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSeats for up to 4–6 sauna users\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eExternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLength: \u003c\/strong\u003e3568 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWidth:\u003c\/strong\u003e 2240 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight: \u003c\/strong\u003e2370-2570 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSauna\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLength:\u003c\/strong\u003e 2114 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWidth:\u003c\/strong\u003e 2064 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 1868–2042 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFloor area:\u003c\/strong\u003e 4,36 m2\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDressing room:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLength: \u003c\/strong\u003e1190 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWidth:\u003c\/strong\u003e 2064 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight: \u003c\/strong\u003e1868–2042 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFloor area:\u003c\/strong\u003e 2,46 m2\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTotal weight approx. 2000-2300 kg, depending on the content\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works – From First Consultation to Your Hetki Electrical Sauna Ready To Use (UK)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAs the authorised UK retailer for Hetki, we manage every stage of your Hetki Sauna Plus journey — from initial consultation and customisation through to delivery, installation, electrical connection\u003cmeta charset=\"utf-8\"\u003e (where applicable), and final handover. Our role is to ensure your sauna is delivered and installed smoothly, with complete clarity on responsibilities and requirements at every step.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 1: Initial Consultation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a consultation with our UK Hetki team.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe discuss:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Plus configuration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eResidential or commercial use (private garden, spa, hotel, retreat, hospitality venue)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProposed placement, access, and site conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDesign preferences, glazing, finishes, and optional upgrades\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHeating configuration, including electric heater options\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou are encouraged to share photos or videos of your proposed location. This allows us to assess access, lifting requirements, and site suitability early - helping avoid delays or complications later.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 2: Design, Specification \u0026amp; Quotation:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your requirements are clear, we will finalise the specification of your Hetki Sauna Plus.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eExterior colour and finish\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cmeta charset=\"utf-8\"\u003eWindow and door configuration (including larger glazing options available on the Sauna Plus)\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInterior bench layout and lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectric heater compatibility and pre-wired configuration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCommercial considerations were applicable\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe then provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA clear, detailed quotation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDimensional drawings and floor plans\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFoundation and site preparation guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical preparation guidance for your electrician\u003cmeta charset=\"utf-8\"\u003e (for electric models)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures you can prepare your site and appoint contractors well in advance of delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 3: Site Access \u0026amp; Delivery Planning:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore confirming delivery, we carefully plan logistics to ensure safe and efficient installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview site photos and access routes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm access for a heavy goods vehicle and crane\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDetermine whether a truck-mounted crane or external lifting equipment is required\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cmeta charset=\"utf-8\"\u003eThe Sauna Plus is larger than the standard Hetki Sauna, so access planning is important. In more complex or restricted locations, specialist lifting solutions may be required. These are always discussed and agreed upon in advance.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf decking, paving, landscaping or kerbstones are planned around the sauna, we recommend completing these after the sauna has been installed.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 4: Ground \u0026amp; Foundation Preparation (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA correct foundation is essential for the safety, performance, and longevity of your Hetki Sauna Plus.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe foundation must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe even, strong, and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSupport up to\u003cstrong\u003e \u003c\/strong\u003eapproximately 2,000 kg, including occupants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe appropriate for the soil and ground conditions of your site\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSuitable foundation options include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced concrete slab or pad\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStrong patio or paving on a compacted base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrushed gravel with structural support\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe base should:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eExtend beyond the sauna’s external dimensions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide an air gap of approximately 15–20 cm beneath the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrevent timber from coming into contact with ground moisture\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend consulting a qualified builder, architect, or structural engineer to confirm suitability. Foundation drawings and guidance are supplied as part of the purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 5: Delivery of Your Pre-Assembled Hetki Electrical Sauna\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Plus is delivered to the site as a fully pre-assembled structure, not a flat-pack or modular kit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis approach offers clear advantages:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMinimal disruption on site\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConsistent Finnish build quality\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced risk compared to on-site construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery is typically carried out by truck, with lifting handled by a crane integrated into the vehicle or an external crane where required.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 6: Installation by Our UK Installation Team\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn delivery day, our experienced UK installation team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLift and position the Sauna Plus onto its prepared foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLevel and secure the structure\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCarry out final positioning checks and visual inspection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures the sauna is correctly installed and ready for electrical connection.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 7: Electrical Supply \u0026amp; Connection (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cmeta charset=\"utf-8\"\u003eFor Sauna Plus models configured with an electric heater, all internal electrical wiring is completed in the factory. However, the external electrical supply and the final connection are the customer's responsibility.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide a suitable electrical feed to the sauna location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAppoint a qualified, registered electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure compliance with all UK electrical regulations and certification requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e⚠ Our installation team does not carry out external electrical works, mains connections, or certification. We strongly recommend arranging your electrician well in advance so the electrical supply is ready immediately after installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 8: Drainage \u0026amp; Final Site Considerations\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHetki Saunas Plus models include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIntegrated guttering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFloor drainage options were specified\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDrain locations are clearly marked in the supplied drawings. Any drainage system must allow water to safely disperse away from the sauna\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-11e80821-7fff-85db-bd02-c86bf8a05205\"\u003e, \u003c\/b\u003ewhich is particularly important for frequent or commercial use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFor durability and airflow:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLeave adequate clearance around the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAvoid placing the sauna directly next to plants, trees, or bushes\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 9: Final Handover \u0026amp; Ready to Use\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce the sauna is installed:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe electrical connection has been completed by your electrician \u003cmeta charset=\"utf-8\"\u003e(where applicable)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Plus is fully operational and ready to use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProduct documentation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaintenance and care guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOngoing support as your authorised UK Hetki retaile\u003c\/span\u003e\u003cspan\u003er\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch1 dir=\"ltr\"\u003e\u003cspan\u003eElectric Heater Installation Guidelines\u003c\/span\u003e\u003c\/h1\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectric sauna heaters are high-load appliances. They must be served by a \u003c\/span\u003e\u003cspan\u003ededicated electrical circuit\u003c\/span\u003e\u003cspan\u003e and must never be connected to a standard ring main or domestic plug socket.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStandard Voltage:\u003c\/span\u003e\u003cspan\u003e 230V Single-Phase (UK).\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eLoad Calculation: Watts ÷ Volts = Amps\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003e(Example: 6000W ÷ 230V = approx. 26 Amps)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Estimated Heater Output \u0026amp; Cable Sizing\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese figures are for estimation only. Your electrician will provide the final specification in accordance with \u003c\/span\u003e\u003cspan\u003eBS 7671,\u003c\/span\u003e\u003cspan\u003e taking into account voltage drop and the installation environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"117\"\u003e \u003ccol width=\"138\"\u003e \u003ccol width=\"152\"\u003e \u003ccol width=\"195\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. Current\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypical Protection\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypical Min. Cable Size*\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.3 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~10 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1.5 mm² – 2.5 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3.0 – 3.6 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~13 – 16 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 – 20 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.5 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.5 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~20 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~26 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.0 mm² – 6.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~35 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e40 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 mm² – 10.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e9.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~40 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e45 – 50 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 mm² – 10.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10.5 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~46 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e50 – 63 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10.0 mm² – 16.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e12.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~52 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e63 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNote:\u003c\/span\u003e\u003cspan\u003e Cables running through thermal insulation or over long distances (e.g., to a garden room) will require a significantly larger cross-section to prevent overheating.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Mandatory Technical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eHeat-Resistant Cabling (SiHF):\u003c\/span\u003e\u003cspan\u003e Standard PVC (Twin \u0026amp; Earth) cable must not be installed in the sauna cabin. The final connection to the heater terminals must use \u003c\/span\u003e\u003cspan\u003eHeat-Resistant Silicone Rubber Cable (SiHF)\u003c\/span\u003e\u003cspan\u003e rated for at least \u003c\/span\u003e\u003cspan\u003e170°C\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eRCD Protection:\u003c\/span\u003e\u003cspan\u003e The circuit must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\/RCBO\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eIsolation:\u003c\/span\u003e\u003cspan\u003e A local, double-pole rotary isolator switch is required outside the sauna cabin.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eLoad Assessment:\u003c\/span\u003e\u003cspan\u003e For heaters \u003c\/span\u003e\u003cspan\u003e9.0 kW or higher\u003c\/span\u003e\u003cspan\u003e, the electrician must verify that the property’s main incoming fuse can accommodate the heater alongside existing high-load appliances.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-3517f57c-7fff-972f-3e92-c2aaceeb0af5\"\u003eWoodburning Heater Installation Guidelines\u003c\/b\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the primary heat source is wood, the sauna cabin requires a safe electrical supply for peripheral systems such as lighting, ventilation fans, or control sensors.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eLoad Type:\u003c\/span\u003e\u003cspan\u003e Low-load (Lighting\/Fans).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eCircuit:\u003c\/span\u003e\u003cspan\u003e Typically, a dedicated \u003c\/span\u003e\u003cspan\u003e13 Amp or 16 Amp\u003c\/span\u003e\u003cspan\u003e circuit is sufficient.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eVoltage:\u003c\/span\u003e\u003cspan\u003e 230V Single-Phase (UK).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Mandatory Technical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEven without an electric heater, the cabin remains a \"Special Location\" due to extreme heat and humidity.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eHeat-Resistant Cabling (SiHF):\u003c\/span\u003e\u003cspan\u003e Standard PVC cabling will melt or degrade inside a sauna cabin. Any wiring for internal lights or sensors must use \u003c\/span\u003e\u003cspan\u003eHeat-Resistant Silicone Rubber Cable (SiHF)\u003c\/span\u003e\u003cspan\u003e rated for at least \u003c\/span\u003e\u003cspan\u003e170°C\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eRCD Protection:\u003c\/span\u003e\u003cspan\u003e All electrical circuits serving the sauna must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\/RCBO\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eIP Ratings:\u003c\/span\u003e\u003cspan\u003e All light fixtures, fans, or sensors installed inside the cabin must be rated at \u003c\/span\u003e\u003cspan\u003eIP65\u003c\/span\u003e\u003cspan\u003e or higher to prevent moisture ingress from steam.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eExternal Isolation:\u003c\/span\u003e\u003cspan\u003e A local, double-pole switch should be installed outside the cabin to allow for safe maintenance and emergency shut-off.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eRegulatory Compliance \u0026amp; Liability (Applicable to All)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eAll electrical work must be carried out by a qualified electrician and comply with \u003cstrong\u003eBS 7671 (IET Wiring Regulations)\u003c\/strong\u003e. We accept no liability for issues arising from inadequate power supply, incorrect component selection, or non-compliant third-party wiring.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hetki Sauna Plus is delivered to the UK as a fully pre-assembled, plug-and-play outdoor sauna and changing room unit, ensuring a fast, efficient installation with minimal disruption. Designed as an enhanced version of the classic Hetki Sauna, the Sauna Plus combines an authentic Finnish sauna room with a dedicated changing and relaxation space, arriving complete and ready to install.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnlike flat-pack sauna kits or on-site builds, this approach guarantees authentic Finnish craftsmanship, quicker setup, and long-term structural performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInstallation is managed by the Balance Recovery installation team, with clear responsibilities outlined below to ensure a smooth, compliant, and stress-free process.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1. Pre-Assembled \u0026amp; Plug-and-Play Benefits\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Plus arrives fully assembled, with the structure, interior, and factory-fitted components completed to your specification. For electric configurations, all internal electrics are pre-installed at the factory, offering several advantages for UK homeowners and commercial clients:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eNo on-site construction or structural assembly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced installation time and labour costs\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConsistent Finnish craftsmanship and premium finish\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster route to first use, even for large-scale installations\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe plug-and-play model means all internal systems are ready for connection; however, the final electrical connection must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Access, Delivery \u0026amp; Lifting Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, we will confirm the exact placement location of your Hetki Sauna Plus. You are encouraged to share photos or videos of your site in advance so we can accurately assess access and lifting requirements.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey delivery considerations:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Sauna Plus is typically delivered by a heavy goods vehicle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour site must be accessible by a truck and crane\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLifting is usually carried out using a crane integrated into the delivery truck\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIn more complex locations or longer lifting distances, an external crane may be required\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIn rare and highly challenging locations, specialist lifting solutions may be necessary\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf decking, paving, landscaping, or kerbstones are planned around the sauna, these should be installed only after the sauna has been positioned.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eClear and unobstructed access significantly reduces delivery time, cost, and installation risk — particularly important given the additional footprint of the Sauna Plus, which includes both sauna and changing room spaces.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Ground \u0026amp; Foundation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA correct foundation is essential for the performance, safety, and longevity of your Hetki Sauna Plus.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe foundation must be:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEven strong and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCapable of supporting up to approximately 2,000 kg, including occupants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDesigned to suit the soil and ground conditions of your site\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend having your site assessed by a qualified builder, architect, or structural engineer prior to installation. Dimensional drawings, floor plans, and foundation guidance are supplied as part of your purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Recommended Foundation Types\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSuitable foundation options include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConcrete pad or slab\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced patio or hardstanding\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePaver blocks or garden slabs on a solid, compacted base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrushed gravel base with structural support\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf installed on a patio or deck, it must be specifically engineered to support the full weight of the Sauna Plus, especially for frequent or commercial use.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5. Key Foundation Guidelines\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe base should extend beyond the external dimensions of the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna must not be installed directly on lawn, loose slabs, rubble, gravel, or bare ground\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA 15–20 cm air gap beneath the sauna is required for ventilation and moisture control\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced pillar foundations are recommended at all four corners and beneath the door wall\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBitumen roofing felt should be placed between timber and foundations to prevent moisture absorption\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIn colder conditions, we recommend 5–10 cm of ground frost insulation beneath the base to prevent frost movement and thermal bridging\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Drainage \u0026amp; Exterior Clearance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHetki Sauna Plus models include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIntegrated water guttering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA floor drain that can be connected to a soakaway or drainage system\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDrain locations are clearly marked in the supplied dimensional drawings. Any drainage system must allow water to safely drain away from the sauna structure.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFor durability and airflow:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAvoid placing the sauna too close to trees, bushes, or plants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLeave adequate clearance around the structure to allow airflow and drying\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e7. Electrical Supply – Customer Responsibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the Sauna Plus arrives internally wired for electric heater configurations, the external electrical supply and final connection are the responsibility of the customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProviding a suitable electrical feed to the sauna location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsuring compliance with all UK electrical regulations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEngaging a qualified, registered electrician to complete the final connection and certification\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e⚠ Balance Recovery does not carry out external electrical works, mains connections, or electrical certification. We strongly recommend consulting your electrician early to ensure everything is prepared ahead of installation day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e8. Professional Installation by Balance Recovery\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn installation day, the Balance Recovery installation team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePosition the Sauna Max using appropriate lifting equipment\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLevel and secure it onto the prepared foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComplete final checks and handover\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical connection and certification must be completed separately by your appointed electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e9. Why This Matters for UK Customers\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis delivery and installation process ensures:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompliance with UK building and electrical standards\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster installation compared to on-site builds\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced risk and long-term structural reliability\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA premium, stress-free ownership experience\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhether for a private garden, luxury home, spa, hotel, or commercial wellness setting, our structured approach ensures your Hetki Sauna Plus is delivered and installed with confidence, clarity, and craftsmanship.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1. Scope of Limited Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese general limited warranty terms and conditions (hereinafter referred to as the “Warranty Terms”) are complied within all deliveries between Hetki Finland Oy Ltd (hereinafter referred to as the “Supplier”) and another party (hereinafter referred to as the “Customer” or “Customers”) for all products manufactured, sold, supplied and marketed by the Supplier (hereinafter referred to as the “Product” or “Products”), unless otherwise expressly agreed in writing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Product is a Hetki outdoor sauna, an assembled, ready-made, small Finnish sauna cabin intended for outdoor use. The exact delivery content of the Product is defined in each specific order and delivery documents.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Warranty Terms shall be applied solely to the deliveries of the Product for private use to retail consumer Customers. By private use is meant deliveries to a household or leisure home of consumer Customers intended for a family or similar.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis limited warranty does not cover deliveries for public\/commercial use, and the warranty is void if the Product has been used for commercial applications. By public\/commercial use is meant deliveries of the Product for, inter alia, public and commercial activities, in hotels, camping, rental saunas and spas, leisure centres, gyms, apartment complexes, workplaces or similar.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Warranty Terms supersede all general terms and conditions used by the Customer in matters governed by these Warranty Terms.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Limited Quality Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier guarantees the quality and function of the Product during the warranty period and that the Product meets agreed specifications and is suitable for normal use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall provide a limited warranty against any potential manufacturing and material defects.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier is not responsible for errors due to normal wear and tear or circumstances or events after delivery that are not due to the Supplier, such as installation errors or incorrect use or maintenance of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Warranty Period\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eThe following warranty period is valid:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the wooden log frame, a five (5) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the workmanship, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the roof, floor, window, door, sauna benches, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the electrical sauna heaters and control panels\/systems, wood-burning sauna heaters, pots and chimneys, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the lights and electrical parts, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the sound system and accessories, a one (1) year warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the other components, a one (1) year warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty period begins when the Product has been delivered to the Customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Correction of Errors\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier has the right to determine whether a defective Product is to be repaired, replaced with a new Product, replaced partly with a part of the total Product (e.g. replacing a defective sauna heater with a new heater), or if the Customer will receive compensation corresponding to the purchase price prevailing at the time of purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen replacing a defective Product or a part of the total Product (e.g. a sauna heater), it is replaced free of charge with a new product or a part of a product of the same type and quality. If the Product or a part of it in question is no longer manufactured at the time of fault reporting, the Supplier has the right to supply a similar product or a part of it.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer shall be entitled to obtain a warranty on a replaced Product, or a part of the total Product, that is of the same duration as the original warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf a defective Product is to be repaired, repair is usually performed at the Customer’s site, unless otherwise agreed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe guaranteed heater will always be repaired if possible. Replacement of the heater is only possible in exceptional cases, and even then, only with the permission of the heater manufacturer’s technical customer service. The warranty service generally includes both labour and parts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall be under no obligation or deemed to be in default for any delay or failure in performance resulting from causes beyond its reasonable control (e.g. strikes, floods, earthquakes, epidemic, pandemic, etc.), including but not limited to delay in servicing due to non-availability of spare parts and\/or accessories.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5. Customer’s Duty of Review and Complaint\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer must review the Products immediately after the Products have been delivered, by duly and properly inspecting the quantity, composition and quality of the Product upon receipt.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of transport damage or if something is missing from the bill of lading\/order, it must be reported directly to the transport carrier upon receipt of the Product. Visible defects or transport damage must be notified before the Product is installed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer must notify the Supplier, or the Supplier’s authorised retailer where the Product was purchased, about defects or malfunctions of the Product within two (2) weeks after the Customer has discovered the error or should have discovered it.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComplaints must be made in writing, and they must include photographs and\/or video of the defect or malfunction.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a defect in the Product, use of the Product must be stopped immediately.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Conditions and Limitations of Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty shall only be valid if the Product has been purchased from the Supplier or the Supplier’s authorised retailer. The Customer's purchase receipt of the Product is valid as proof of warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty is subject to the conditions that the Product is placed and installed, used and maintained appropriately according to the Supplier’s instructions and recommendations and according to the instructions of the manufacturer(s) of the sauna heater and other main parts\/components of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Owner´s Manual, including the Supplier’s instructions and recommendations, is provided on the Supplier’s website (\u003c\/span\u003e\u003ca href=\"https:\/\/www.hetkisauna.com\/\"\u003e\u003cspan\u003ehttps:\/\/www.hetkisauna.com\/\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e) and upon the delivery of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe instructions for the sauna heater, which is included as part of the Product, are provided on the heater manufacturer's website and with delivery of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty applies only to original production defects, not errors that arise when changing the function or appearance of the goods. The warranty extends only to manufacturing and material defects and does not cover any damages resulting from mishandling of the Product by the Customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty does not cover regular required maintenance of the Products, such as cleaning and staining or tightening of threaded rods and other maintenance referred to in the Owner´s Manual.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe Customer shall waive the right to exercise the rights arising from the warranty if he:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas failed to duly and properly inspect the quantity, composition and quality of the Product upon the receipt thereof, if a deficiency of the Product could have been detected in the course of a reasonable inspection;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas failed to notify the Supplier or the Supplier’s official distributor or the transport carrier of a deficiency detected in the Product promptly;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas submitted false information in relation to the Product or an instance covered under warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe limited warranty does not apply to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamages (including scratches, marks, staining, etc.) or malfunctions caused by normal wear and tear;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamages or malfunctions caused by inappropriate installation or maintenance of the Product, its misuse, abuse, or use otherwise than intended, or negligence;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnauthorised modifications and installations of altered, additional, supplementary or compensatory details incorrectly carried out by unqualified persons without specialist knowledge, and\/or improper use of those details;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnauthorised repair during the warranty period by persons other than the Supplier or a person authorised by the Supplier;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage, breakage or non-functioning resulting from unforeseeable circumstances (vandalism, fire, flooding, etc.), force majeure, or due to rodents, ants, etc., or if the Product has been exposed to excessive dampness, humidity, wind, corrosion (including but not limited to excessive corrosion by seaside), or other extreme environmental conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty only covers the replacement or repairs of defective parts of the Product and does not extend to other direct and\/or indirect expenses and\/or damage caused due to a defect or failure of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall under no circumstances be held liable for consequential or indirect damages such as lost production, reduced sales, loss of operating profit, loss of contract or loss of user benefit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnder no circumstances shall the Supplier or its representatives, distributors and retailers be held liable for injury to any persons or damages to any properties.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier is not liable for any damages or harm related to the purchase or use of products, services, resources, content, or any other transactions made in connection with any third-party purchase and\/or installation which are altered, additional, supplementary or compensatory to the Supplier’s original Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComplaints, claims, concerns, or questions regarding third-party products and services should be directed to the concerned third-party. This limitation of liability includes, inter alia, any purchase and\/or installation of sauna heaters other than those which have been installed and delivered explicitly by the Supplier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer should be aware and accept that wood, as the main material of the Product, is a natural living material which does not have the same properties or consistency as synthetic products.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOver time, wood may mature, move, settle, crack or bend, its colour may weather and alter, and wood resin may occur. These are natural characteristics of wood and do not indicate that the Product is defective.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover such changes in the Product due to the natural qualities of the materials used.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer should be aware and accept that apart from weathering and altering over time, the same colour shade may look somewhat different on different wooden materials and parts of the Product (e.g. walls, frames and boards, ceiling panels, floor, benches).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e7. Changes to Warranty Terms and Products\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier reserves the right, at its sole discretion, to update, change or replace any part of these Warranty Terms without notice by posting updates and changes on its website (\u003c\/span\u003e\u003ca href=\"https:\/\/www.hetkisauna.com\/\"\u003e\u003cspan\u003ehttps:\/\/www.hetkisauna.com\/\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e8. Validity\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese Warranty Terms apply from 1.1.2021 until further notice.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e9. Governing Law\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAny dispute relating to these Warranty Terms and any separate agreements between the Supplier and the Customer is primarily addressed through negotiation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese Warranty Terms and any separate agreements are governed and shall be construed in accordance with the laws of Finland.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Parties submit all their disputes to the exclusive jurisdiction of the District Court of Helsinki, Finland. The seat of arbitration shall be in Helsinki, Finland, and the language of the arbitration shall be Finnish.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Sauna_Plus_Left_Layout_L-benches.pdf?v=1766577724\"\u003e\u003cspan\u003eHetki Sauna Plus Left Layout L-benches\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Sauna_Plus_Right_Layout_I-benches.pdf?v=1766577724\"\u003e\u003cspan\u003eHetki Sauna Plus Left Layout I-benches\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Sauna_Plus_Right_Layout_L-benches.pdf?v=1766577724\"\u003e\u003cspan\u003eHetki Sauna Plus Right Layout L-benches\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Sauna_Plus_Right_Layout_I-benches.pdf?v=1766577724\"\u003e\u003cspan\u003eHetki Sauna Plus Right Layout I-benches\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Sauna_Plus_Small_Window_L-benches.pdf?v=1766577724\"\u003e\u003cspan\u003eHetki Sauna Plus Small Window L-benches\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/45aaab5d-374a-4dbe-843f-21203b5a9e65.filesusr.com\/ugd\/f6cf6f_a797ced365b3476ba0f1b88c8b387f60.pdf\"\u003e\u003cspan\u003eHetki Warranty Terms\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/45aaab5d-374a-4dbe-843f-21203b5a9e65.filesusr.com\/ugd\/f6cf6f_40f3daaa4d8e47b59c377722854ffcce.pdf\"\u003e\u003cspan\u003eHetki Owners Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Hetki","offers":[{"title":"Default Title","offer_id":56244474642764,"sku":null,"price":29499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/HETKI_SAUNA_PLUS_2.jpg?v=1768287292"},{"product_id":"hetki-8-10-person-luxury-finnish-log-sauna-outdoor-garden-sauna","title":"Hetki 8-10 Person Luxury Finnish Log Sauna | Outdoor Garden Sauna","description":"\u003ch5 data-end=\"259\" data-start=\"203\"\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 data-end=\"259\" data-start=\"203\"\u003eHetki Sauna Max – Premium Large Finnish Outdoor Sauna\u003c\/h2\u003e\n\u003cp data-end=\"702\" data-start=\"261\"\u003eThe Hetki Sauna Max is a spacious, luxury Finnish outdoor sauna designed for larger groups, families, and commercial wellness environments, including spas, hotels, retreats, and hospitality venues. Scaled up for comfort without compromising authenticity, the Sauna Max delivers true Finnish sauna heritage, handcrafted quality, extensive customisation, and turnkey convenience — positioning it firmly at the top end of the sauna market.\u003c\/p\u003e\n\u003ch3 data-end=\"755\" data-start=\"709\"\u003eAuthentic Finnish Craftsmanship \u0026amp; Heritage\u003c\/h3\u003e\n\u003cp data-end=\"1090\" data-start=\"757\"\u003eHetki saunas are \u003cstrong data-end=\"800\" data-start=\"774\"\u003ehandcrafted in Finland\u003c\/strong\u003e by skilled artisans using traditional log-building techniques rooted in centuries of Finnish sauna culture. The Sauna Max is built from premium, sustainably sourced spruce logs, chosen for their natural insulation, durability, and ability to create a balanced, breathable heat environment.\u003c\/p\u003e\n\u003cp data-end=\"1301\" data-start=\"1092\"\u003eUnlike mass-produced or flat-pack saunas, every Hetki sauna is\u003cstrong\u003e \u003c\/strong\u003emade to order, ensuring exceptional build quality, longevity, and an authentic sauna experience where the structure itself enhances wellbeing.\u003c\/p\u003e\n\u003ch3 data-end=\"1347\" data-start=\"1308\"\u003eKey Features of the Hetki Sauna Max\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-end=\"1604\" data-start=\"1351\"\u003e\n\u003cstrong data-end=\"1393\" data-start=\"1351\"\u003eSpacious Interior for Social Sauna Use: \u003c\/strong\u003eDesigned to comfortably accommodate larger groups, the Sauna Max offers generous internal space and flexible bench layouts, making it ideal for families, social gatherings, and commercial wellness settings.\u003c\/li\u003e\n\u003cli data-end=\"1829\" data-start=\"1608\"\u003e\n\u003cstrong data-end=\"1634\" data-start=\"1608\"\u003eSolid Log Construction: \u003c\/strong\u003eThick spruce log walls provide natural insulation and excellent heat retention without artificial insulation, delivering a traditional Finnish sauna climate with consistent, enveloping heat.\u003c\/li\u003e\n\u003cli data-end=\"2008\" data-start=\"1833\"\u003e\n\u003cstrong data-end=\"1877\" data-start=\"1833\"\u003eEfficient Ventilation \u0026amp; Heat Performance: \u003c\/strong\u003eCarefully designed airflow creates an oxygen-rich sauna environment, improving comfort, recovery, and overall sauna enjoyment.\u003c\/li\u003e\n\u003cli data-end=\"2207\" data-start=\"2012\"\u003e\n\u003cstrong data-end=\"2040\" data-start=\"2012\"\u003eFlexible Heating Options: \u003c\/strong\u003eThe Sauna Max can be configured with a premium electric heater or a traditional wood-burning stove, allowing adaptation to residential or commercial requirements.\u003c\/li\u003e\n\u003cli data-end=\"2406\" data-start=\"2211\"\u003e\n\u003cstrong data-end=\"2246\" data-start=\"2211\"\u003eTurnkey, Pre-Assembled Delivery: \u003c\/strong\u003eDelivered fully assembled and ready to install, the Sauna Max eliminates complex on-site construction and significantly reduces installation time and risk.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-end=\"2446\" data-start=\"2413\"\u003eBespoke Customisation Options\u003c\/h3\u003e\n\u003cp data-end=\"2578\" data-start=\"2448\"\u003eCustomisation is central to the Hetki experience. The Sauna Max can be tailored to your exact requirements with options including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"2624\" data-start=\"2582\"\u003eBench layouts and seating configurations\u003c\/li\u003e\n\u003cli data-end=\"2670\" data-start=\"2627\"\u003eWindow sizes, including panoramic glazing\u003c\/li\u003e\n\u003cli data-end=\"2704\" data-start=\"2673\"\u003eExterior colours and finishes\u003c\/li\u003e\n\u003cli data-end=\"2749\" data-start=\"2707\"\u003eInterior wood tones and lighting options\u003c\/li\u003e\n\u003cli data-end=\"2779\" data-start=\"2752\"\u003eDoor styles and detailing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"2940\" data-start=\"2781\"\u003eThis flexibility allows each Sauna Max to be designed as a seamless extension of a private garden, luxury property, or branded commercial wellness environment.\u003c\/p\u003e\n\u003ch3 data-end=\"3006\" data-start=\"2947\"\u003eWhat Makes Hetki Stand Out in the High-End Sauna Market\u003c\/h3\u003e\n\u003cp data-end=\"3222\" data-start=\"3008\"\u003e\u003cstrong data-end=\"3033\" data-start=\"3008\"\u003eTrue Finnish Heritage\u003c\/strong\u003e\u003cbr data-end=\"3036\" data-start=\"3033\"\u003eHetki is deeply rooted in authentic Finnish sauna culture, where sauna is a daily ritual and an essential part of wellbeing. This heritage informs every design and construction decision.\u003c\/p\u003e\n\u003cp data-end=\"3397\" data-start=\"3224\"\u003e\u003cstrong data-end=\"3254\" data-start=\"3224\"\u003eHandcrafted, Not Kit-Built\u003c\/strong\u003e\u003cbr data-end=\"3257\" data-start=\"3254\"\u003eEvery Hetki sauna is handmade in Finland using traditional methods, setting it apart from modular, flat-pack, or mass-produced alternatives.\u003c\/p\u003e\n\u003cp data-end=\"3575\" data-start=\"3399\"\u003e\u003cstrong data-end=\"3421\" data-start=\"3399\"\u003eTurnkey Simplicity\u003c\/strong\u003e\u003cbr data-end=\"3424\" data-start=\"3421\"\u003eDelivered fully assembled, Hetki saunas remove complexity for homeowners, developers, and commercial operators while ensuring consistent build quality.\u003c\/p\u003e\n\u003cp data-end=\"3755\" data-start=\"3577\"\u003e\u003cstrong data-end=\"3603\" data-start=\"3577\"\u003eBespoke Design Freedom\u003c\/strong\u003e\u003cbr data-end=\"3606\" data-start=\"3603\"\u003eExtensive customisation options allow customers to create a sauna that reflects their lifestyle, aesthetic preferences, or commercial brand identity.\u003c\/p\u003e\n\u003ch3 data-end=\"3824\" data-start=\"3762\"\u003eA Premium Choice for UK Homes \u0026amp; Commercial Wellness Spaces\u003c\/h3\u003e\n\u003cp data-end=\"4234\" data-start=\"3826\"\u003eFor UK homeowners, luxury developers, spas, boutique hotels, and wellness retreats, the Hetki Sauna Max offers a rare combination of authentic Finnish craftsmanship, large-scale comfort, bespoke design, and turnkey delivery. It is not just a sauna, but a long-term investment in wellness, social connection, and refined outdoor living — delivering a clear competitive edge in the luxury sauna market.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\n\u003cspan\u003eSpecification\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eExternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eLength:\u003c\/strong\u003e 3568 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eWidth: \u003c\/strong\u003e2240 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cstrong\u003eHeight: \u003c\/strong\u003e2370-2570 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInternal dimensions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLength: \u003c\/strong\u003e3392 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWidth: \u003c\/strong\u003e2064 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 1868–2042 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eFloor area: \u003c\/strong\u003e7,0 m2\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTotal weight approx. 2000-2300 kg, depending on the content\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eHow It Works – From First Consultation to Your Hetki Sauna Max Ready to Use (UK)\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAs the authorised UK retailer for Hetki, we manage every stage of your Hetki Sauna Max journey — from initial consultation and customisation through to delivery, installation, electrical connection (where applicable), and final handover. Our role is to ensure your sauna is delivered and installed smoothly, with full clarity on responsibilities and requirements at every step.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eStep 1: Initial Consultation\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a consultation with our UK Hetki team.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe discuss:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Max model and configuration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eResidential or commercial use (private garden, spa, hotel, retreat, hospitality venue)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProposed placement, access, and site conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDesign preferences, glazing, finishes, and optional upgrades\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHeating configuration, including electric heater options where applicable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou are encouraged to share photos or videos of your proposed location. This allows us to assess access, lifting requirements, and site suitability early, helping to avoid delays or complications later — particularly important for a large-format sauna like the Sauna Max.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eStep 2: Design, Specification \u0026amp; Quotation\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your requirements are clear, we will finalise the specification of your Hetki Sauna Max.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eExterior colour and finish\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWindow and door configuration (including panoramic glazing options)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInterior bench layout and lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectric heater compatibility and pre-wired configuration (if electric)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCommercial considerations were applicable\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe then provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA clear, detailed quotation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDimensional drawings and floor plans\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFoundation and site preparation guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical preparation guidance for your electrician (for electric models)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures you can prepare your site and appoint contractors well in advance of delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 3: Site Access \u0026amp; Delivery Planning\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore confirming delivery, we carefully plan logistics to ensure safe and efficient installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview site photos and access routes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm access for a heavy goods vehicle and crane\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDetermine whether a truck-mounted crane or external lifting equipment is required\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDue to the size and weight of the Sauna Max, access planning is especially important. In more complex or restricted locations, specialist lifting solutions may be required. These are always discussed and agreed upon in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf decking, paving, landscaping, or kerbstones are planned around the sauna, we recommend completing these after the sauna has been installed.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 4: Ground \u0026amp; Foundation Preparation (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA correct foundation is essential for the safety, performance, and longevity of your Hetki Sauna Max.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe foundation must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe even, strong, and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSupport up to approximately 2,000 kg, including occupants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBe appropriate for the soil and ground conditions of your site\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSuitable foundation options include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced concrete slab or pad\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStrong patio or paving on a compacted base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrushed gravel with structural support\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe base should:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eExtend beyond the sauna’s external dimensions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide an air gap of approximately 15–20 cm beneath the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrevent timber from coming into contact with ground moisture\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend consulting a qualified builder, architect, or structural engineer to confirm suitability. Foundation drawings and guidance are supplied as part of the purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 5: Delivery of Your Pre-Assembled Hetki Sauna Max\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Max is delivered to the site as a fully pre-assembled structure, not a flat-pack or modular kit.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis approach offers clear advantages:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMinimal disruption on site\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConsistent Finnish build quality\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced risk compared to on-site construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery is typically carried out by truck, with lifting handled by a crane integrated into the vehicle or an external crane where required.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 6: Installation by Our UK Installation Team\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn delivery day, our experienced UK installation team will:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLift and position the Sauna Max onto its prepared foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLevel and secure the structure\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCarry out final positioning checks and visual inspection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures the sauna is correctly installed and ready for final connection.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 7: Electrical Supply \u0026amp; Connection (Electric Sauna Max Models)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor Sauna Max models configured with an electric heater, all internal electrical wiring is completed in the factory. However, the external electrical supply and final connection are the responsibility of the customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide a suitable electrical feed to the sauna location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAppoint a qualified, registered electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure compliance with all UK electrical regulations and certification requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e⚠ Our installation team does not carry out external electrical works, mains connections, or certification. We strongly recommend arranging your electrician well in advance so the electrical supply is ready immediately after installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 8: Drainage \u0026amp; Final Site Considerations\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHetki Sauna Max models include:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIntegrated guttering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFloor drainage options were specified\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDrain locations are clearly marked in the supplied drawings. Any drainage system must allow water to safely disperse away from the sauna, particularly important for commercial or high-use environments.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFor durability and airflow:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLeave adequate clearance around the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAvoid placing the sauna directly next to plants, trees, or bushes\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStep 9: Final Handover \u0026amp; Ready to Use\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is installed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical connection has been completed by your electrician (where applicable)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Max is fully operational and ready to use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProduct documentation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaintenance and care guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOngoing support as your authorised UK Hetki retailer\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhy This Process Works\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur structured and transparent approach ensures:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull compliance with UK building and electrical regulations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear division of responsibilities\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster installation with reduced risk\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA premium ownership experience from consultation to the first sauna session\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhether for a private garden, luxury property, spa, hotel, or commercial wellness setting, we manage the process so you can enjoy your Hetki Sauna Max with confidence.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch1 dir=\"ltr\"\u003e\u003cspan\u003eElectric Heater Installation Guidelines\u003c\/span\u003e\u003c\/h1\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectric sauna heaters are high-load appliances. They must be served by a \u003c\/span\u003e\u003cspan\u003ededicated electrical circuit\u003c\/span\u003e\u003cspan\u003e and must never be connected to a standard ring main or domestic plug socket.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eStandard Voltage:\u003c\/span\u003e\u003cspan\u003e 230V Single-Phase (UK).\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003eLoad Calculation: Watts ÷ Volts = Amps\u003c\/span\u003e\u003cspan\u003e\u003cbr\u003e\u003c\/span\u003e\u003cspan\u003e(Example: 6000W ÷ 230V = approx. 26 Amps)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Estimated Heater Output \u0026amp; Cable Sizing\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese figures are for estimation only. Your electrician will provide the final specification in accordance with \u003c\/span\u003e\u003cspan\u003eBS 7671,\u003c\/span\u003e\u003cspan\u003e taking into account voltage drop and the installation environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"117\"\u003e \u003ccol width=\"138\"\u003e \u003ccol width=\"152\"\u003e \u003ccol width=\"195\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. Current\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypical Protection\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypical Min. Cable Size*\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.3 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~10 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1.5 mm² – 2.5 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3.0 – 3.6 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~13 – 16 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16 – 20 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2.5 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.5 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~20 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~26 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e32 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.0 mm² – 6.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~35 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e40 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 mm² – 10.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e9.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~40 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e45 – 50 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e6.0 mm² – 10.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10.5 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~46 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e50 – 63 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10.0 mm² – 16.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e12.0 kW\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e~52 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e63 Amps\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e16.0 mm²\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNote:\u003c\/span\u003e\u003cspan\u003e Cables running through thermal insulation or over long distances (e.g., to a garden room) will require a significantly larger cross-section to prevent overheating.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Mandatory Technical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eHeat-Resistant Cabling (SiHF):\u003c\/span\u003e\u003cspan\u003e Standard PVC (Twin \u0026amp; Earth) cable must not be installed in the sauna cabin. The final connection to the heater terminals must use \u003c\/span\u003e\u003cspan\u003eHeat-Resistant Silicone Rubber Cable (SiHF)\u003c\/span\u003e\u003cspan\u003e rated for at least \u003c\/span\u003e\u003cspan\u003e170°C\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eRCD Protection:\u003c\/span\u003e\u003cspan\u003e The circuit must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\/RCBO\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIsolation:\u003c\/span\u003e\u003cspan\u003e A local, double-pole rotary isolator switch is required outside the sauna cabin.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eLoad Assessment:\u003c\/span\u003e\u003cspan\u003e For heaters \u003c\/span\u003e\u003cspan\u003e9.0 kW or higher\u003c\/span\u003e\u003cspan\u003e, the electrician must verify that the property’s main incoming fuse can accommodate the heater alongside existing high-load appliances.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-3517f57c-7fff-972f-3e92-c2aaceeb0af5\"\u003eWoodburning Heater Installation Guidelines\u003c\/b\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the primary heat source is wood, the sauna cabin requires a safe electrical supply for peripheral systems such as lighting, ventilation fans, or control sensors.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eLoad Type:\u003c\/span\u003e\u003cspan\u003e Low-load (Lighting\/Fans).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eCircuit:\u003c\/span\u003e\u003cspan\u003e Typically, a dedicated \u003c\/span\u003e\u003cspan\u003e13 Amp or 16 Amp\u003c\/span\u003e\u003cspan\u003e circuit is sufficient.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eVoltage:\u003c\/span\u003e\u003cspan\u003e 230V Single-Phase (UK).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Mandatory Technical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEven without an electric heater, the cabin remains a \"Special Location\" due to extreme heat and humidity.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eHeat-Resistant Cabling (SiHF):\u003c\/span\u003e\u003cspan\u003e Standard PVC cabling will melt or degrade inside a sauna cabin. Any wiring for internal lights or sensors must use \u003c\/span\u003e\u003cspan\u003eHeat-Resistant Silicone Rubber Cable (SiHF)\u003c\/span\u003e\u003cspan\u003e rated for at least \u003c\/span\u003e\u003cspan\u003e170°C\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eRCD Protection:\u003c\/span\u003e\u003cspan\u003e All electrical circuits serving the sauna must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\/RCBO\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIP Ratings:\u003c\/span\u003e\u003cspan\u003e All light fixtures, fans, or sensors installed inside the cabin must be rated at \u003c\/span\u003e\u003cspan\u003eIP65\u003c\/span\u003e\u003cspan\u003e or higher to prevent moisture ingress from steam.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eExternal Isolation:\u003c\/span\u003e\u003cspan\u003e A local, double-pole switch should be installed outside the cabin to allow for safe maintenance and emergency shut-off.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eRegulatory Compliance \u0026amp; Liability (Applicable to All)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eAll electrical work must be carried out by a qualified electrician and comply with \u003cstrong\u003eBS 7671 (IET Wiring Regulations)\u003c\/strong\u003e. We accept no liability for issues arising from inadequate power supply, incorrect component selection, or non-compliant third-party wiring.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hetki Sauna Max is delivered to the UK as a fully pre-assembled, turnkey outdoor sauna, designed for fast, efficient installation with minimal disruption. As Hetki’s largest sauna model, the Sauna Max is engineered for both high-end residential use and commercial environments such as spas, hotels, and wellness retreats.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnlike flat-pack sauna kits or on-site builds, the Sauna Max arrives complete — preserving authentic Finnish craftsmanship, ensuring consistent build quality, and significantly reducing installation time and risk.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInstallation is coordinated by the Balance Recovery installation team, with clear responsibilities outlined below to ensure a smooth, compliant, and stress-free process.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1. Pre-Assembled \u0026amp; Turnkey Benefits\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Hetki Sauna Max arrives fully assembled, with the structure, interior, and factory-fitted components completed in Finland. For electric configurations, internal electrical wiring is pre-installed, providing several key advantages:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eNo on-site construction or structural assembly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReduced installation time and labour costs\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConsistent Finnish craftsmanship and premium finish\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster route to first use, even for large-scale installations\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor electric Sauna Max models, the sauna is delivered plug-and-play ready, meaning all internal systems are prepared for connection. The final electrical connection must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Access, Delivery \u0026amp; Lifting Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDue to its larger footprint and weight, careful planning is essential for Sauna Max deliveries.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, we will confirm the exact placement location of your sauna. Customers are encouraged to send photos or videos of the site in advance so we can accurately assess access and lifting requirements.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey delivery considerations:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe Sauna Max is typically delivered by a heavy goods vehicle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eYour site must be accessible by a truck and crane\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLifting is usually carried out using a crane integrated into the delivery truck\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIn more complex locations or longer lifting distances, an external crane may be required\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIn rare and highly challenging locations, specialist lifting solutions may be necessary\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf decking, paving, landscaping, or kerbstones are planned around the sauna, these should only be installed after the sauna has been positioned.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eClear and unobstructed access significantly reduces delivery time, cost, and installation risk — particularly important for a large-format sauna like the Sauna Max.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Ground \u0026amp; Foundation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA correct foundation is critical for the safety, performance, and longevity of the Hetki Sauna Max.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe foundation must be:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eEven strong and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCapable of supporting up to approximately 2,000 kg, including occupants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDesigned to suit the soil and ground conditions of your site\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend that your site be assessed by a qualified builder, architect, or structural engineer before installation. Dimensional drawings, floor plans, and foundation guidance are supplied as part of your purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Recommended Foundation Types\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuitable foundation solutions include:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConcrete pad or slab\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReinforced patio or hardstanding\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePaver blocks or garden slabs on a solid, compacted base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCrushed gravel base with structural support\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf installing on a patio or deck, it must be specifically engineered to support the full weight of the Sauna Max, particularly for commercial or high-traffic use.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5. Key Foundation Guidelines\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe base should extend beyond the external dimensions of the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe sauna must not be installed directly on lawn, loose slabs, rubble, gravel, or bare ground\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA 15–20 cm air gap beneath the sauna is required for ventilation and moisture control\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eReinforced pillar foundations are recommended at all four corners and beneath the door wall\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eBitumen roofing felt should be placed between timber and foundations to prevent moisture absorption\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIn colder conditions, we recommend 5–10 cm of ground frost insulation beneath the base to prevent frost movement and thermal bridging\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Drainage \u0026amp; Exterior Clearance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHetki Sauna Max models include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eIntegrated water guttering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA floor drain that can be connected to a soakaway or drainage system\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDrain locations are clearly marked in the supplied dimensional drawings. Please ensure all water can safely drain away from the sauna, particularly in commercial environments with frequent use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFor long-term durability:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eAvoid placing the sauna too close to trees, bushes, or plants\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLeave adequate clearance around the structure to allow airflow and drying\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e7. Electrical Supply – Customer Responsibility (Electric Sauna Max)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor electric heater configurations, the Sauna Max is delivered internally wired and ready for connection, but the external electrical supply and final connection are the responsibility of the customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eProviding a suitable electrical feed to the sauna location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEnsuring compliance with all UK electrical regulations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEngaging a qualified, registered electrician to complete the final connection and certification\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e⚠ Balance Recovery does not carry out external electrical works, mains connections, or electrical certification. We strongly recommend consulting your electrician early so everything is prepared ahead of installation day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e8. Professional Installation by Balance Recovery\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn installation day, the Balance Recovery installation team will:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePosition the Sauna Max using appropriate lifting equipment\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLevel and secure it onto the prepared foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComplete final checks and handover\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical connection and certification must be completed separately by your appointed electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1. Scope of Limited Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese general limited warranty terms and conditions (hereinafter referred to as the “Warranty Terms”) are complied within all deliveries between Hetki Finland Oy Ltd (hereinafter referred to as the “Supplier”) and another party (hereinafter referred to as the “Customer” or “Customers”) for all products manufactured, sold, supplied and marketed by the Supplier (hereinafter referred to as the “Product” or “Products”), unless otherwise expressly agreed in writing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Product is a Hetki outdoor sauna, an assembled, ready-made, small Finnish sauna cabin intended for outdoor use. The exact delivery content of the Product is defined in each specific order and delivery documents.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Warranty Terms shall be applied solely to the deliveries of the Product for private use to retail consumer Customers. By private use is meant deliveries to a household or leisure home of consumer Customers intended for a family or similar.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis limited warranty does not cover deliveries for public\/commercial use, and the warranty is void if the Product has been used for commercial applications. By public\/commercial use is meant deliveries of the Product for, inter alia, public and commercial activities, in hotels, camping, rental saunas and spas, leisure centres, gyms, apartment complexes, workplaces or similar.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Warranty Terms supersede all general terms and conditions used by the Customer in matters governed by these Warranty Terms.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2. Limited Quality Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier guarantees the quality and function of the Product during the warranty period and that the Product meets agreed specifications and is suitable for normal use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall provide a limited warranty against any potential manufacturing and material defects.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier is not responsible for errors due to normal wear and tear or circumstances or events after delivery that are not due to the Supplier, such as installation errors or incorrect use or maintenance of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e3. Warranty Period\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cstrong\u003eThe following warranty period is valid:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eFor the wooden log frame, a five (5) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFor the workmanship, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFor the roof, floor, window, door, sauna benches, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFor the electrical sauna heaters and control panels\/systems, wood-burning sauna heaters, pots and chimneys, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFor the lights and electrical parts, a two (2) years warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFor the sound system and accessories, a one (1) year warranty;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eFor the other components, a one (1) year warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty period begins when the Product has been delivered to the Customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e4. Correction of Errors\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier has the right to determine whether a defective Product is to be repaired, replaced with a new Product, replaced partly with a part of the total Product (e.g. replacing a defective sauna heater with a new heater), or if the Customer will receive compensation corresponding to the purchase price prevailing at the time of purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen replacing a defective Product or a part of the total Product (e.g. a sauna heater), it is replaced free of charge with a new product or a part of a product of the same type and quality. If the Product or a part of it in question is no longer manufactured at the time of fault reporting, the Supplier has the right to supply a similar product or a part of it.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer shall be entitled to obtain a warranty on a replaced Product, or a part of the total Product, that is of the same duration as the original warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf a defective Product is to be repaired, repair is usually performed at the Customer’s site, unless otherwise agreed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe guaranteed heater will always be repaired if possible. Replacement of the heater is only possible in exceptional cases, and even then, only with the permission of the heater manufacturer’s technical customer service. The warranty service generally includes both labour and parts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall be under no obligation or deemed to be in default for any delay or failure in performance resulting from causes beyond its reasonable control (e.g. strikes, floods, earthquakes, epidemic, pandemic, etc.), including but not limited to delay in servicing due to non-availability of spare parts and\/or accessories.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e5. Customer’s Duty of Review and Complaint\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer must review the Products immediately after the Products have been delivered, by duly and properly inspecting the quantity, composition and quality of the Product upon receipt.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of transport damage or if something is missing from the bill of lading\/order, it must be reported directly to the transport carrier upon receipt of the Product. Visible defects or transport damage must be notified before the Product is installed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer must notify the Supplier, or the Supplier’s authorised retailer where the Product was purchased, about defects or malfunctions of the Product within two (2) weeks after the Customer has discovered the error or should have discovered it.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComplaints must be made in writing, and they must include photographs and\/or video of the defect or malfunction.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a defect in the Product, use of the Product must be stopped immediately.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e6. Conditions and Limitations of Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty shall only be valid if the Product has been purchased from the Supplier or the Supplier’s authorised retailer. The Customer's purchase receipt of the Product is valid as proof of warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty is subject to the conditions that the Product is placed and installed, used and maintained appropriately according to the Supplier’s instructions and recommendations and according to the instructions of the manufacturer(s) of the sauna heater and other main parts\/components of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Owner´s Manual, including the Supplier’s instructions and recommendations, is provided on the Supplier’s website (\u003c\/span\u003e\u003ca href=\"https:\/\/www.hetkisauna.com\/\"\u003e\u003cspan\u003ehttps:\/\/www.hetkisauna.com\/\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e) and upon the delivery of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe instructions for the sauna heater, which is included as part of the Product, are provided on the heater manufacturer's website and with delivery of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty applies only to original production defects, not errors that arise when changing the function or appearance of the goods. The warranty extends only to manufacturing and material defects and does not cover any damages resulting from mishandling of the Product by the Customer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty does not cover regular required maintenance of the Products, such as cleaning and staining or tightening of threaded rods and other maintenance referred to in the Owner´s Manual.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe Customer shall waive the right to exercise the rights arising from the warranty if he:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas failed to duly and properly inspect the quantity, composition and quality of the Product upon the receipt thereof, if a deficiency of the Product could have been detected in the course of a reasonable inspection;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas failed to notify the Supplier or the Supplier’s official distributor or the transport carrier of a deficiency detected in the Product promptly;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHas submitted false information in relation to the Product or an instance covered under warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe limited warranty does not apply to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDamages (including scratches, marks, staining, etc.) or malfunctions caused by normal wear and tear;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDamages or malfunctions caused by inappropriate installation or maintenance of the Product, its misuse, abuse, or use otherwise than intended, or negligence;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnauthorised modifications and installations of altered, additional, supplementary or compensatory details incorrectly carried out by unqualified persons without specialist knowledge, and\/or improper use of those details;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnauthorised repair during the warranty period by persons other than the Supplier or a person authorised by the Supplier;\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDamage, breakage or non-functioning resulting from unforeseeable circumstances (vandalism, fire, flooding, etc.), force majeure, or due to rodents, ants, etc., or if the Product has been exposed to excessive dampness, humidity, wind, corrosion (including but not limited to excessive corrosion by seaside), or other extreme environmental conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe limited warranty only covers the replacement or repairs of defective parts of the Product and does not extend to other direct and\/or indirect expenses and\/or damage caused due to a defect or failure of the Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier shall under no circumstances be held liable for consequential or indirect damages such as lost production, reduced sales, loss of operating profit, loss of contract or loss of user benefit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnder no circumstances shall the Supplier or its representatives, distributors and retailers be held liable for injury to any persons or damages to any properties.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier is not liable for any damages or harm related to the purchase or use of products, services, resources, content, or any other transactions made in connection with any third-party purchase and\/or installation which are altered, additional, supplementary or compensatory to the Supplier’s original Product.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eComplaints, claims, concerns, or questions regarding third-party products and services should be directed to the concerned third-party. This limitation of liability includes, inter alia, any purchase and\/or installation of sauna heaters other than those which have been installed and delivered explicitly by the Supplier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer should be aware and accept that wood, as the main material of the Product, is a natural living material which does not have the same properties or consistency as synthetic products.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOver time, wood may mature, move, settle, crack or bend, its colour may weather and alter, and wood resin may occur. These are natural characteristics of wood and do not indicate that the Product is defective.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover such changes in the Product due to the natural qualities of the materials used.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Customer should be aware and accept that apart from weathering and altering over time, the same colour shade may look somewhat different on different wooden materials and parts of the Product (e.g. walls, frames and boards, ceiling panels, floor, benches).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e7. Changes to Warranty Terms and Products\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Supplier reserves the right, at its sole discretion, to update, change or replace any part of these Warranty Terms without notice by posting updates and changes on its website (\u003c\/span\u003e\u003ca href=\"https:\/\/www.hetkisauna.com\/\"\u003e\u003cspan\u003ehttps:\/\/www.hetkisauna.com\/\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e8. Validity\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese Warranty Terms apply from 1.1.2021 until further notice.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e9. Governing Law\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAny dispute relating to these Warranty Terms and any separate agreements between the Supplier and the Customer is primarily addressed through negotiation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese Warranty Terms and any separate agreements are governed and shall be construed in accordance with the laws of Finland.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Parties submit all their disputes to the exclusive jurisdiction of the District Court of Helsinki, Finland. The seat of arbitration shall be in Helsinki, Finland, and the language of the arbitration shall be Finnish.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e__________________________________________________________________\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e Customisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication):\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRelevant Consumer Laws:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Hetki_Sauna_MAX_drawings.pdf?v=1766577724\"\u003e\u003cspan\u003eHetki Sauna Max Drawings\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/45aaab5d-374a-4dbe-843f-21203b5a9e65.filesusr.com\/ugd\/f6cf6f_a797ced365b3476ba0f1b88c8b387f60.pdf\"\u003e\u003cspan\u003eHetki Warranty Terms\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/45aaab5d-374a-4dbe-843f-21203b5a9e65.filesusr.com\/ugd\/f6cf6f_40f3daaa4d8e47b59c377722854ffcce.pdf\"\u003e\u003cspan\u003eHetki Owners Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Hetki","offers":[{"title":"Default Title","offer_id":56244476379468,"sku":null,"price":29299.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/HETKI_SAUNA_MAX_2.png?v=1768287140"},{"product_id":"sauna-air-luxury-nordic-elegance-medium-sauna","title":"Sauna Air Luxury Nordic Elegance Medium Sauna","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 data-start=\"231\" data-end=\"311\"\u003eSauna Air Nordic Elegance Spa Medium – Refined Luxury, Perfectly Balanced\u003c\/h2\u003e\n\u003cp data-start=\"313\" data-end=\"725\"\u003eThe Sauna Air Nordic Elegance Spa Medium is a premium Scandinavian sauna designed for those seeking exceptional quality, refined aesthetics and authentic Finnish sauna performance within a perfectly balanced footprint. Combining timeless Nordic design with high-end materials and advanced comfort features, the Medium model delivers a luxury sauna experience tailored to modern homes and wellness spaces.\u003c\/p\u003e\n\u003ch3 data-start=\"732\" data-end=\"786\"\u003eKey Features of the Nordic Elegance Spa Medium\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-start=\"788\" data-end=\"1096\"\u003e\n\u003cstrong data-start=\"788\" data-end=\"819\"\u003eElegant Scandinavian Design: \u003c\/strong\u003eThe Spa Medium features clean architectural lines and a contemporary Nordic aesthetic that integrates seamlessly into both indoor and outdoor environments. Panoramic double-tempered glass enhances the sense of space and light while maintaining excellent thermal performance.\u003c\/li\u003e\n\u003cli data-start=\"1098\" data-end=\"1403\"\u003e\n\u003cstrong data-start=\"1098\" data-end=\"1135\"\u003ePremium Materials \u0026amp; Craftsmanship: \u003c\/strong\u003eHandcrafted using carefully selected timber, including thermally treated Abachi interiors and high-quality exterior cladding, the sauna offers exceptional durability, comfort and visual warmth. Every detail reflects Sauna Air’s commitment to superior craftsmanship.\u003c\/li\u003e\n\u003cli data-start=\"1405\" data-end=\"1671\"\u003e\n\u003cstrong data-start=\"1405\" data-end=\"1440\"\u003eComfort-Focused Interior Layout: \u003c\/strong\u003eThoughtfully designed benching and ergonomics provide a relaxed and spacious feel, allowing users to enjoy consistent heat and comfort throughout each session. The layout ensures an immersive sauna experience without compromise.\u003c\/li\u003e\n\u003cli data-start=\"1673\" data-end=\"1905\"\u003e\n\u003cstrong data-start=\"1673\" data-end=\"1702\"\u003eAdvanced Ambient Lighting: \u003c\/strong\u003eIntegrated, fully dimmable RGB LED lighting creates a calming spa-like atmosphere. Lighting is positioned to enhance both functionality and mood, allowing users to personalise their sauna environment.\u003c\/li\u003e\n\u003cli data-start=\"1907\" data-end=\"2093\"\u003e\n\u003cstrong data-start=\"1907\" data-end=\"1939\"\u003eOptimised Heat \u0026amp; Ventilation: \u003c\/strong\u003eThe Spa Medium is engineered for efficient airflow and even heat distribution, ensuring a balanced and comfortable sauna climate from floor to ceiling.\u003c\/li\u003e\n\u003cli data-start=\"2095\" data-end=\"2321\"\u003e\n\u003cstrong data-start=\"2095\" data-end=\"2131\"\u003eHigh-Performance Heating Options: \u003c\/strong\u003eCompatible with premium electric sauna heaters, the Spa Medium delivers reliable heat, gentle steam and precise temperature control, supporting a truly authentic Finnish sauna experience.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-start=\"2328\" data-end=\"2392\"\u003eWhat Makes Sauna Air Stand Out in the Luxury Sauna Market\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli data-start=\"2394\" data-end=\"2658\"\u003e\n\u003cstrong data-start=\"2394\" data-end=\"2430\"\u003eAuthentic Finnish Sauna Heritage: \u003c\/strong\u003eSauna Air is deeply rooted in Finnish sauna tradition, where sauna bathing is a centuries-old ritual. This heritage informs every design decision, ensuring that each sauna delivers a genuine and deeply restorative experience.\u003c\/li\u003e\n\u003cli data-start=\"2660\" data-end=\"2871\"\u003e\n\u003cstrong data-start=\"2660\" data-end=\"2694\"\u003eHandcrafted, Not Mass-Produced: \u003c\/strong\u003eEach Sauna Air sauna is individually crafted with precision and care. This commitment to quality over volume results in products that feel bespoke, refined and built to last.\u003c\/li\u003e\n\u003cli data-start=\"2873\" data-end=\"3123\"\u003e\n\u003cstrong data-start=\"2873\" data-end=\"2906\"\u003eTurnkey, Plug-and-Play Design: \u003c\/strong\u003eSauna Air saunas arrive fully assembled, offering a seamless installation process and preserving factory-finished quality. This approach reduces on-site complexity and ensures a consistently high standard of build.\u003c\/li\u003e\n\u003cli data-start=\"3125\" data-end=\"3419\"\u003e\n\u003cstrong data-start=\"3125\" data-end=\"3160\"\u003eExtensive Customisation Options: \u003c\/strong\u003eFrom wood finishes and glazing to lighting, heater selection and control systems, Sauna Air offers a high level of personalisation. This flexibility allows customers to create a sauna that aligns perfectly with their architectural style and wellness goals.\u003c\/li\u003e\n\u003cli data-start=\"3421\" data-end=\"3696\"\u003e\n\u003cstrong data-start=\"3421\" data-end=\"3457\"\u003eDesigned for the High-End Market: \u003c\/strong\u003eSauna Air saunas are created for discerning clients who value aesthetics, comfort and long-term performance. Their refined design, premium materials and exceptional user experience give the brand a clear edge in the luxury sauna sector.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-start=\"3703\" data-end=\"3752\"\u003eWhy Choose the Nordic Elegance Spa Medium\u003c\/h3\u003e\n\u003cp data-start=\"3754\" data-end=\"4078\"\u003eThe Nordic Elegance Spa Medium is ideal for those who want luxury without excess — delivering all the hallmarks of a high-end Finnish sauna in a beautifully proportioned design. It is perfectly suited to premium residential wellness spaces, boutique spas and modern homes where quality, style and performance matter.\u003c\/p\u003e\n\u003ch5 data-start=\"3754\" data-end=\"4078\"\u003eSpecification\u003c\/h5\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003e\u003cstrong\u003eCategory\u003c\/strong\u003e\u003c\/th\u003e\n\u003cth\u003e\u003cstrong\u003eSpecification Details\u003c\/strong\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eDimensions \u0026amp; Capacity\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeight:\u003c\/strong\u003e 2.68 m\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWidth: \u003c\/strong\u003e2.52 m (inc. roof)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLength\/Depth: \u003c\/strong\u003e2.97 m (inc. roof)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e 4–5 Persons\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWeight:\u003c\/strong\u003e Approx. 2000 kg\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eInstallation \u0026amp; Setup\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePlug-and-Play:\u003c\/strong\u003e Delivered fully pre-built and ready for immediate use.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConnection:\u003c\/strong\u003e Standard household power outlet.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRequirements:\u003c\/strong\u003e No construction or specialist electrician needed.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eHeater \u0026amp; Performance\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeater:\u003c\/strong\u003e Saunum Primary\/Experience 9 kW electric heater\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eControl Unit:\u003c\/strong\u003e Saunum LEILStone\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e 90 kg\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFeature:\u003c\/strong\u003e Advanced system for even heat distribution.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003ePlacement \u0026amp; Base\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironment:\u003c\/strong\u003e Outdoor (garden or patio)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFoundation:\u003c\/strong\u003e No full foundation required (Plan available on request).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSupport:\u003c\/strong\u003e Impregnated wood base beams for moisture resistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eExterior Construction\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCladding:\u003c\/strong\u003e Dark Grey Painted Thermowood.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCoating:\u003c\/strong\u003e StoColor® Dryonic® facade paint for harsh climates.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePerformance:\u003c\/strong\u003e 40–50% greater dimensional stability; Durability Class 1–2.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eInterior Materials\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eWalls\/Ceiling:\u003c\/strong\u003e Hexagon Thermo Abachi (EmotionWood modular system).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBenches:\u003c\/strong\u003e Premium Thermo Aspen.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlooring:\u003c\/strong\u003e Removable Thermo Aspen floor grate.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eGlazing \u0026amp; Doors\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eGlass:\u003c\/strong\u003e Double tempered (6mm grey + 12mm spacer + 6mm clear).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDoor:\u003c\/strong\u003e Etna Black (8x21) with Alder wood handles.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBenefits:\u003c\/strong\u003e 50% heat loss reduction and structural noise reduction.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eStructural Layers\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eInsulation:\u003c\/strong\u003e Mineral wool, rock wool, and EPS.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBarriers: \u003c\/strong\u003eFoil vapour barrier and windproof fabric barrier.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRoof:\u003c\/strong\u003e Bitumen honeycomb coating designed for flat surfaces.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eLighting System\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eType:\u003c\/strong\u003e Heat-resistant RGB LED (30k–40k hour lifespan).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZones:\u003c\/strong\u003e 2 behind backrest, 1 under upper bench, and terrace mood lighting.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eControl:\u003c\/strong\u003e Fully dimmable via remote control.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eVentilation\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSystem:\u003c\/strong\u003e Natural ventilation.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfiguration:\u003c\/strong\u003e 3 integrated ventilation openings.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eHow It Works - \u003c\/span\u003e\u003cspan\u003eSauna Air Luxury Nordic Elegance Medium Sauna\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe Sauna Air Nordic Elegance Spa Medium is a fully pre-assembled luxury outdoor sauna, designed to deliver an authentic Finnish sauna experience with minimal on-site work. From consultation to your first sauna session, every stage is carefully managed to ensure a seamless, high-end experience.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Initial Consultation \u0026amp; Outdoor Planning\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour journey begins with a personalised consultation focused on outdoor placement.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe discuss:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGarden, terrace or outdoor spa location\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccess routes for delivery and lifting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDistance from power supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrivacy, orientation and views\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLocal planning considerations (where applicable)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIntended usage (private, family or hospitality)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis ensures the Sauna Air Medium integrates beautifully into your outdoor space while meeting practical and technical requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Customisation \u0026amp; Design Specification\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce the location is confirmed, your sauna is tailored to suit both your environment and aesthetic.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCustomisation options include:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eExterior cladding and finish\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInterior wood selection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePanoramic glass configuration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBench layout and seating comfort\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePremium heater and control system\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIntegrated RGB ambient lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEvery Sauna Air Medium is designed to feel bespoke, even within a defined model range.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Order Confirmation \u0026amp; Handcrafted Production\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter approval, your sauna enters production in Finland.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat happens:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna is handcrafted using premium, weather-resistant materials.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFully assembled in the factory as a complete unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll internal systems, lighting and finishes are installed and tested.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eQuality checks ensure the sauna arrives turnkey and ready.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe result is a fully finished outdoor sauna, not a flat-pack or modular build.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eelectric supply\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery Planning \u0026amp; Outdoor Logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBecause the Sauna Air Medium arrives fully assembled, delivery planning is essential.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery planning includes:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCoordinating a suitable delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirming access for large delivery vehicles\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlanning lifting equipment (crane, HIAB or forklift)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIdentifying the final placement position\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna is delivered to the closest safe access point and lifted directly onto its prepared base.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e5. Outdoor Site Preparation (Before Delivery)\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBefore delivery, your outdoor site must be fully prepared.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEssential requirements:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA solid, level base (concrete slab, reinforced paving or engineered deck)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdequate drainage to prevent standing water\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access from the road to the placement point\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eNo overhead cables or obstructions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical supply routed and ready for connection.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect site preparation ensures safe installation and long-term performance in outdoor conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation — Outdoor Plug-and-Play Setup\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOne of the key advantages of the Sauna Air Medium is its plug-and-play outdoor design.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation process:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna is positioned on the prepared base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLevelled and aligned\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWeather-resistant electrical connection completed by a qualified electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll systems tested\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThere is no on-site construction, no complex assembly and minimal disruption to your garden or outdoor space\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Electrical Supply for Outdoor Use\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOutdoor saunas require careful electrical planning.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey electrical considerations:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDedicated power supply sized for the sauna heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eArmoured outdoor-rated cabling\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRCD protection and correct fuse ratings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWeatherproof isolation switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll work carried out by a qualified electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis ensures safe, compliant operation in year-round outdoor conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Commissioning \u0026amp; Final Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce installed, the sauna is commissioned.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHeater and temperature control testing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLighting and ambience checks\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eVentilation performance review\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuidance on outdoor sauna operation and care\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSafety and maintenance briefing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou are now ready to use your sauna with confidence.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Your First Outdoor Sauna Session\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWith everything complete, you can enjoy your first sauna experience.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to expect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConsistent, balanced heat\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGentle steam and excellent air circulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eImmersive outdoor atmosphere\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA truly authentic Nordic sauna ritual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe contrast between outdoor air and sauna heat enhances relaxation and well-being.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Ongoing Support \u0026amp; Outdoor Care\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSauna Air provides long-term support to ensure lasting performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSupport includes:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWarranty and technical assistance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdvice on exterior wood care and weather protection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHeater and control system support\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSeasonal maintenance guidance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWith proper care, your Sauna Air Outdoor Medium is designed to perform beautifully for many years.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Saunum Experience\/Primary is a unique heater with an integrated sauna climate device, designed to deliver an enhanced sauna experience in apartments and private homes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe large stone volume and patented air mixing system ensure exceptional steam that is soft, long-lasting, and evenly distributed throughout the sauna \u0026amp; Himalayan salt balls (included as standard) are placed in the airflow path, and when heated, they release negative salt ions into the air. These ions are believed to support respiratory health, improve skin condition, and enhance overall well-being, adding a healing dimension to every sauna session.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Saunum Experience\/Primary offers at least five different sauna solutions, transforming your sauna into a relaxing home spa. Thanks to its compact dimensions and timeless design, it fits beautifully into any sauna space.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeating preferences can be customised too, with choices like the Narvi Velvet Electric 9kW heater, Narvi Velvet 20 wood-burning stove, or the Saunum Spa Session 9kW for an enhanced sauna experience. Additional upgrades include control units, chimney sets, and specialised air circulation systems. To explore these customisations and create your perfect Spa Mini, please call us or email \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to help you design your dream sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician prior to any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example:\u003c\/span\u003e\u003cspan\u003e a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power Current Draw Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size (Single-Phase)\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment. Strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Planning \u0026amp; Outdoor Logistics\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSauna Air units are delivered fully built and are heavy. To ensure a safe and successful placement, comprehensive delivery planning is essential.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery logistics include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eScheduling:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCoordinating a suitable delivery date that aligns with your site readiness.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAccess Verification:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConfirming clear, unobstructed access for large delivery vehicles from the main road to your property.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLifting Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePlanning for specialised lifting equipment—typically an HIAB truck or a mobile crane—required for garden or backyard placements.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFinal Placement:\u003c\/strong\u003e\u003cspan\u003e The delivery team will safely transport the sauna to the closest accessible point and lift it directly onto your pre-prepared base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Outdoor Site Preparation (Pre-Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour outdoor site must be fully prepared before the delivery vehicle arrives. Proper site preparation guarantees the structural integrity and long-term performance of the sauna's insulation and timber base.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEssential base requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSolid \u0026amp; Level Foundation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA robust, perfectly level base is required (e.g., a poured concrete slab, reinforced heavy-duty paving, or a structurally engineered deck).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMoisture Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe use of water-resistant materials (such as bitumen strips) between the sauna's base frame and the ground to prevent moisture ingress.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAdequate Drainage:\u003c\/strong\u003e\u003cspan\u003e A run-off plan or soakaway to prevent standing water around the base, complementing the sauna's integrated floor drain.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eClearance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eClear, unobstructed space around the final placement point, with no low-hanging branches or overhead cables.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eUtility Routing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eElectrical supply cables must be routed to the site and ready for final connection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation \u0026amp; \"Plug-and-Play\" Setup\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA key advantage of the fully assembled Sauna Air range is the minimal on-site construction required, ensuring virtually no disruption to your garden or outdoor space.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe setup process involves:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePositioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCarefully lowering, positioning, and levelling the sauna on your prepared base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eElectrical Connection:\u003c\/strong\u003e\u003cspan\u003e A qualified electrician will complete the weather-resistant electrical connections.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSystem Integration:\u003c\/strong\u003e\u003cspan\u003e Connecting and testing the control unit and specialised air-blending systems.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eVentilation Check:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eVerifying the natural multi-vent airflow system to ensure optimal climate balance inside the cabin.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOutdoor saunas are high-load appliances that require professional electrical planning. \u003c\/span\u003e\u003cspan\u003eAll electrical work is the customer's responsibility and must be carried out by a certified electrician\u003c\/span\u003e\u003cspan\u003e to ensure safe, compliant operation in year-round weather conditions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey electrical considerations:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDedicated Power Supply:\u003c\/strong\u003e\u003cspan\u003e A dedicated circuit sized specifically for your chosen heater model's kW output.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eArmoured Cabling:\u003c\/strong\u003e\u003cspan\u003e Steel Wire Armoured (SWA) outdoor-rated cabling must be used for the run from your main consumer unit to the sauna.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSafety Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe circuit must feature appropriate RCD protection and correctly rated fuses.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eIsolation:\u003c\/strong\u003e\u003cspan\u003e A weatherproof rotary isolation switch must be installed near the sauna for safe maintenance and emergency shut-off.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e5. Commissioning \u0026amp; Final Handover\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce the unit is placed and the electrical connections are live, the final commissioning phase begins to ensure everything operates flawlessly.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCommissioning includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHeater \u0026amp; Air-Blending Test:\u003c\/strong\u003e\u003cspan\u003e Running the heater and climate-balancing systems to verify temperature and airflow.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLighting Checks:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTesting the integrated LED lighting, including dimming functions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eControl Unit Walkthrough:\u003c\/strong\u003e\u003cspan\u003e Guiding how to use your digital control unit (including Wi-Fi or mobile app integration, if applicable).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSafety \u0026amp; Maintenance Briefing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA quick overview of best practices for keeping your sauna in pristine condition.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce these checks are complete, you are ready to use your luxury outdoor spa with complete confidence!\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSauna Air Saunas come with a 2-year manufacturer’s warranty, ensuring peace of mind and long-lasting quality. This warranty covers defects in materials and workmanship under normal residential use, starting from the date of delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCovered under the warranty are the structural CLT (Cross Laminated Timber) panels, Thermoalder benches and seating, as well as all factory-installed systems and components. This includes the heater, ventilation system, and all electrical systems with dimmable LED lighting.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease note, the warranty does not cover issues arising from improper installation, normal wear and tear (such as minor wood warping or discolouration), neglect, misuse, poor maintenance, or damage caused by environmental factors like storms or excessive snow. It also excludes unauthorised modifications or the addition of third-party products after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eShould a fault occur, all warranty claims must be submitted directly to Balance Recovery within 30 days of the issue being discovered. Claims must include a detailed description and clear photographs of the defect. Any repair work must be carried out either by Sauna Air or an authorised service partner unless agreed otherwise in writing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor the first 12 months following delivery, all repair, replacement, shipping, and labour costs are fully covered. From months 13 to 24, replacement parts are provided free of charge; however, shipping and labour costs may apply.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty is non-transferable and applies only to the original purchaser at the original installation address. Sauna Air liability under this warranty is limited to the original purchase price of the sauna and does not extend to any indirect or consequential damages.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/2026_Emotion_Wood_Catalogue.pdf?v=1774602297\"\u003e\u003cspan\u003e2026 Emotion Wood Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Emotion_Wood_Portfolio_Presentation_2026.pdf?v=1774602295\"\u003e\u003cspan\u003eEmotion Wood Portfolio Presentation 2026\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Sauna Air","offers":[{"title":"Default Title","offer_id":56278088614220,"sku":null,"price":34999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Standard_medium-grey_saunumheater.jpg?v=1773827033"},{"product_id":"sauna-air-nordic-elegance-luxury-grande-sauna","title":"Sauna Air Nordic Elegance Luxury Grande Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"228\" data-start=\"166\"\u003eSauna Air Nordic Spa Elegance Grande – Luxury Redefined\u003c\/h2\u003e\n\u003cp data-end=\"645\" data-start=\"230\"\u003eThe Sauna Air Nordic Spa Elegance Grande represents the pinnacle of Scandinavian sauna craftsmanship, designed for those seeking uncompromising quality, refined aesthetics, and a superior wellness experience. Rooted in authentic Finnish sauna heritage, the Grande combines timeless Nordic design with modern innovation, making it a standout choice in the high-end residential and commercial sauna market.\u003c\/p\u003e\n\u003ch3 data-end=\"701\" data-start=\"647\"\u003eKey Features of the Nordic Spa Elegance Grande\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"737\" data-start=\"705\"\u003eStriking Nordic Architecture: \u003c\/strong\u003eThe Grande features an elegant, contemporary design with expansive double tempered glass fronts, creating an open and luxurious feel while maintaining privacy and heat efficiency.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"954\" data-start=\"925\"\u003ePremium Natural Materials: \u003c\/strong\u003eCrafted using carefully selected spruce exteriors and thermally treated Abachi and emotion-wood interiors, the sauna offers exceptional durability, comfort and a naturally calming atmosphere.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"1187\" data-start=\"1154\"\u003eCustomisable Ambient Lighting: \u003c\/strong\u003eIntegrated, fully dimmable RGB LED lighting behind backrests, under benches and within the pre-room allows users to tailor the ambience, transforming the sauna into a personalised spa environment.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"1430\" data-start=\"1392\"\u003eSuperior Comfort \u0026amp; Climate Control: \u003c\/strong\u003eIntelligent ventilation design and high-quality insulation ensure even heat distribution, optimal air quality and an authentic Finnish sauna experience.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"1622\" data-start=\"1591\"\u003eLuxury Heater Compatibility: \u003c\/strong\u003eDesigned to accommodate premium sauna heaters, including advanced climate-balancing systems, the Grande delivers consistent heat, gentle steam and elevated comfort at all seating levels.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"1850\" data-start=\"1817\"\u003eBespoke Configuration Options: \u003c\/strong\u003eFrom glazing and wood finishes to lighting systems, heaters and control units, the Grande can be customised to suit private homes, luxury spas, hotels or wellness retreats.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 data-end=\"2093\" data-start=\"2034\"\u003eWhat Sets Sauna Air Apart in the Luxury Sauna Market\u003c\/h2\u003e\n\u003cp data-end=\"2325\" data-start=\"2095\"\u003e\u003cstrong data-end=\"2108\" data-start=\"2095\"\u003eSauna Air\u003c\/strong\u003e stands apart through its commitment to \u003cstrong data-end=\"2193\" data-start=\"2148\"\u003eheritage, craftsmanship and customisation\u003c\/strong\u003e. Inspired by generations of Finnish sauna tradition, the brand merges classic sauna values with contemporary design and technology.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"2359\" data-start=\"2329\"\u003eAuthentic Finnish Heritage: \u003c\/strong\u003eSauna Air’s designs are deeply influenced by Finland’s long-standing sauna culture, ensuring every sauna delivers a genuine, deeply relaxing experience.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"2549\" data-start=\"2520\"\u003eExceptional Craftsmanship: \u003c\/strong\u003eEach sauna is built with meticulous attention to detail, using premium materials and precision engineering to create products that feel truly bespoke.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"2736\" data-start=\"2708\"\u003eHigh-Level Customisation: \u003c\/strong\u003eUnlike mass-produced sauna solutions, Sauna Air offers extensive personalisation, giving architects, designers and homeowners the flexibility to create unique wellness spaces.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong data-end=\"2955\" data-start=\"2920\"\u003eDesigned for the Premium Market: \u003c\/strong\u003eSauna Air saunas are created for discerning clients who value aesthetics, performance and longevity—making them ideal for luxury homes, boutique hotels and high-end spa environments.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eSpecification\u003c\/h5\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003e\u003cstrong\u003eCategory\u003c\/strong\u003e\u003c\/th\u003e\n\u003cth\u003e\u003cstrong\u003eSpecification Details\u003c\/strong\u003e\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eDimensions \u0026amp; Capacity\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeight: \u003c\/strong\u003e2.68 m\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWidth:\u003c\/strong\u003e 2.52 m (inc. roof)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLength\/Depth: \u003c\/strong\u003e4.48 m (including roof)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e 4–5 Persons\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWeight:\u003c\/strong\u003e Approx. 2800 kg\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInstallation: Plug-and-Play System\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eThis sauna is delivered fully pre-built and ready for immediate use, ensuring a fast, simple, and hassle-free setup.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePosition and Connect:\u003c\/strong\u003e Simply place the unit and plug it into a standard household power outlet.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNo Construction Required:\u003c\/strong\u003e Bypass the need for building work or site disruption.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNo Specialist Electrical Work:\u003c\/strong\u003e Designed to operate without requiring custom hardwiring.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHeater System\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eEngineered for superior heat circulation and a more balanced, comfortable sauna climate.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHeater: \u003c\/strong\u003eSaunum Primary\/Experience 9 kW electric heater\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eControl Unit:\u003c\/strong\u003e Saunum LEILStone Capacity: 90 kg\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlacement \u0026amp; Base\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironment: \u003c\/strong\u003eDesigned specifically for outdoor use (gardens or patios).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFoundation:\u003c\/strong\u003e No full concrete foundation is required (foundation guidance is available upon request).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBase Structure:\u003c\/strong\u003e Constructed with impregnated timber beams for long-term durability.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eExterior Construction\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eThermowood Cladding: \u003c\/strong\u003eA high-performance material specifically suited for extreme sauna environments.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e50–90% reduced moisture absorption.\u003c\/li\u003e\n\u003cli\u003e40–50% improved dimensional stability with minimal warping, swelling, or shrinkage.\u003c\/li\u003e\n\u003cli\u003eDurability Class 1–2 (comparable to premium hardwoods).\u003c\/li\u003e\n\u003cli\u003e100% chemical-free treatment (processed using only heat and steam).\u003c\/li\u003e\n\u003cli\u003eLower surface heat conductivity for improved user comfort.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eExterior Finish: \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eColour: \u003c\/strong\u003eDark Grey\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCoating:\u003c\/strong\u003e StoColor® Dryonic® facade system. This is a premium, weather-resistant coating designed to withstand harsh, variable climates while maintaining a flawless, long-term appearance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInterior Design System\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eMaterial: \u003c\/strong\u003eHexagon Thermo Abachi panels (EmotionWood system).\u003c\/p\u003e\n\u003cp\u003eUnlike conventional fixed cladding, this modular system offers a highly architectural and design-led aesthetic. The interior feels bespoke, dynamic, and visually distinctive, featuring a fully customisable layout, interchangeable panels, and over 50 design options spanning various textures, tones, and patterns.\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eBench \u0026amp; Flooring\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eDesigned for ultimate comfort, long-lasting durability, and ease of maintenance.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eBench System:\u003c\/strong\u003e Thermo Aspen\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlooring: \u003c\/strong\u003eRemovable Thermo Aspen floor grate\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGlazing \u0026amp; Door Systems\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003e\u003cstrong\u003eGlass Specifications\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eLarge, modern glass surfaces that support improved acoustic insulation, enhanced strength, and up to a 50% reduction in heat loss and moisture condensation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eMain Glazing: \u003c\/strong\u003e2014 × 2140 mm (Double tempered glass: 6 mm grey + 12 mm spacer + 6 mm clear)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSteam Room Glass:\u003c\/strong\u003e 1927 × 2140 mm\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePre-Room Glass: \u003c\/strong\u003e1393 × 2140 mm\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eDoors \u0026amp; Hardware:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eExternal Door: \u003c\/strong\u003eEtna Black (8×21), double tempered glass\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInternal Door: \u003c\/strong\u003eBenelux Black (7×21), manufactured by Andres\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDoor Handles:\u003c\/strong\u003e Premium solid Alder woodBenefits: 50% heat loss reduction and structural noise reduction.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInsulation \u0026amp; Structural Layers\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eInsulation Materials: \u003c\/strong\u003eMineral wool, rock wool, and EPS.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eVapour Barrier: \u003c\/strong\u003eHigh-performance foil.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWind Barrier:\u003c\/strong\u003e Breathable windproof membrane.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eRoof System\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCoating: \u003c\/strong\u003eBitumen honeycomb coating designed for flat surfaces.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDurability: \u003c\/strong\u003eEngineered for long-term weather resistance and heavy-duty protection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLighting System\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp\u003eAn integrated, fully dimmable lighting solution combining performance and ambience, controlled seamlessly via remote. The heat-resistant RGB LED technology offers an estimated lifespan of 30,000–40,000 hours.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eBackrest:\u003c\/strong\u003e 2 LED lightsSteam\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRoom Bench:\u003c\/strong\u003e 1 LED light beneath the upper bench\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePre-Room:\u003c\/strong\u003e 2 LED lights\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExterior: \u003c\/strong\u003eDedicated outdoor LED mood lighting\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eVentilation\u003c\/td\u003e\n\u003ctd\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSystem Type: \u003c\/strong\u003eNatural airflow ventilation.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfiguration: \u003c\/strong\u003e3 strategically positioned ventilation openings to ensure continuous, fresh air circulation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eHow It Works - Sauna Air Nordic Elegance Luxury Grande Sauna\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFrom first consultation to your very first sauna session, the Sauna Air Nordic Spa Elegance Grande is designed to deliver a seamless, luxury experience. Every stage is carefully managed to ensure exceptional quality, minimal on-site disruption and long-term performance.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Initial Consultation \u0026amp; Vision Planning\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour journey begins with a personalised consultation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat we discuss:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour intended location (indoor or outdoor installation)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUsage type (private residence, spa, hotel or wellness retreat)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSpace, access and aesthetic preferences\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePreferred sauna experience and heating style\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis consultation ensures the Grande is perfectly matched to your space, lifestyle and expectations, laying the foundation for a truly bespoke sauna.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Customisation \u0026amp; Design Specification\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the concept is defined, your Sauna Air Grande is tailored to your exact requirements.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCustomisation options include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInterior and exterior wood finishes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePanoramic glass configurations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBench layout and internal ergonomics\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePremium heater selection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAdvanced control systems\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFully dimmable RGB ambient lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEvery detail is considered to ensure the Grande reflects both your personal style and Sauna Air’s Nordic design heritage.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e3. Order Confirmation \u0026amp; Handcrafted Production\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter final specifications are approved, production begins in Finland.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat happens next:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Grande is handcrafted by skilled specialists using premium materials\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach unit is fully assembled in the factory\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eQuality checks are carried out throughout the build process\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis approach guarantees that your sauna arrives as a fully finished, turnkey product, not a flat-pack or modular kit.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Delivery Planning \u0026amp; Logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Sauna Air Grande is delivered fully pre-assembled.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery planning includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eScheduling delivery to your site\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirming site access for delivery vehicles\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlanning lifting requirements (crane, HIAB or forklift where necessary)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBecause the Grande arrives complete, careful planning ensures a smooth, efficient and damage-free delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Site Preparation (Before Delivery)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, your installation site must be ready.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey requirements:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA solid, level base such as concrete, reinforced patio or engineered decking\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access from the roadside to the final placement\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eNo overhead obstructions where lifting equipment is used\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical supply prepared in advance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eProper site preparation ensures the installation is completed quickly and safely.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Installation — Plug-and-Play Simplicity\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOne of the greatest advantages of the Sauna Air Grande is its plug-and-play design.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation process:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is positioned on its prepared base\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe unit is levelled and secured\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician connects the sauna to the mains supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInternal systems (heater, lighting, controls) are tested\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThere is no on-site construction, no complex assembly and minimal disruption.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e7. Electrical Supply \u0026amp; Compliance\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Sauna Air Grande requires a dedicated electrical supply.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical considerations:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConnection must be carried out by a qualified electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit is required for the sauna heater and control system\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRCD protection and correct fuse ratings are essential\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll work must comply with UK electrical regulations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures safe, reliable operation and protects your investment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e8. Commissioning \u0026amp; Handover\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce installed, the sauna is commissioned.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTesting heater performance and temperature controls\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eVerifying lighting, ventilation and door operation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGuidance on safe use and best practices\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaintenance and care recommendations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou are then officially ready to enjoy your Sauna Air Grande.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e9. Your First Sauna Session\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWith everything in place, it’s time for your first experience.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to expect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBalanced, consistent heat throughout the cabin\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGentle, comfortable steam\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA calm, luxurious atmosphere enhanced by ambient lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn authentic Nordic sauna experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis is where craftsmanship, design and performance come together.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e10. Ongoing Support \u0026amp; Aftercare\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSauna Air provides continued support long after installation.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOngoing care includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGuidance on cleaning and wood care\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHeater and control system support\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWarranty assistance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAdvice on getting the most from your sauna experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWith proper care, the Sauna Air Grande is designed to deliver years of exceptional performance and relaxation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Saunum Experience\/Primary is a unique heater with an integrated sauna climate device, designed to deliver an enhanced sauna experience in apartments and private homes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe large stone volume and patented air mixing system ensure exceptional steam that is soft, long-lasting, and evenly distributed throughout the sauna \u0026amp; Himalayan salt balls (included as standard) are placed in the airflow path, and when heated, they release negative salt ions into the air. These ions are believed to support respiratory health, improve skin condition, and enhance overall well-being, adding a healing dimension to every sauna session.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Saunum Experience\/Primary offers at least five different sauna solutions, transforming your sauna into a relaxing home spa. Thanks to its compact dimensions and timeless design, it fits beautifully into any sauna space.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeating preferences can be customised too, with choices like the Narvi Velvet Electric 9kW heater, Narvi Velvet 20 wood-burning stove, or the Saunum Spa Session 9kW for an enhanced sauna experience. Additional upgrades include control units, chimney sets, and specialised air circulation systems. To explore these customisations and create your perfect Spa Mini, please call us or email \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to help you design your dream sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician prior to any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example:\u003c\/span\u003e\u003cspan\u003e a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power Current Draw Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size (Single-Phase)\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment. Strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Planning \u0026amp; Outdoor Logistics\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSauna Air units are delivered fully built and are heavy. To ensure a safe and successful placement, comprehensive delivery planning is essential.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery logistics include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eScheduling:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCoordinating a suitable delivery date that aligns with your site readiness.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAccess Verification:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConfirming clear, unobstructed access for large delivery vehicles from the main road to your property.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLifting Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePlanning for specialised lifting equipment—typically an HIAB truck or a mobile crane—required for garden or backyard placements.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFinal Placement:\u003c\/strong\u003e\u003cspan\u003e The delivery team will safely transport the sauna to the closest accessible point and lift it directly onto your pre-prepared base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e2. Outdoor Site Preparation (Pre-Delivery)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour outdoor site must be fully prepared before the delivery vehicle arrives. Proper site preparation guarantees the structural integrity and long-term performance of the sauna's insulation and timber base.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEssential base requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSolid \u0026amp; Level Foundation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA robust, perfectly level base is required (e.g., a poured concrete slab, reinforced heavy-duty paving, or a structurally engineered deck).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMoisture Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe use of water-resistant materials (such as bitumen strips) between the sauna's base frame and the ground to prevent moisture ingress.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAdequate Drainage:\u003c\/strong\u003e\u003cspan\u003e A run-off plan or soakaway to prevent standing water around the base, complementing the sauna's integrated floor drain.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eClearance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eClear, unobstructed space around the final placement point, with no low-hanging branches or overhead cables.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eUtility Routing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eElectrical supply cables must be routed to the site and ready for final connection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation \u0026amp; \"Plug-and-Play\" Setup\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA key advantage of the fully assembled Sauna Air range is the minimal on-site construction required, ensuring virtually no disruption to your garden or outdoor space.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe setup process involves:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePositioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCarefully lowering, positioning, and levelling the sauna on your prepared base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eElectrical Connection:\u003c\/strong\u003e\u003cspan\u003e A qualified electrician will complete the weather-resistant electrical connections.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSystem Integration:\u003c\/strong\u003e\u003cspan\u003e Connecting and testing the control unit and specialised air-blending systems.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eVentilation Check:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eVerifying the natural multi-vent airflow system to ensure optimal climate balance inside the cabin.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e4. Electrical Supply Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOutdoor saunas are high-load appliances that require professional electrical planning. \u003c\/span\u003e\u003cspan\u003eAll electrical work is the customer's responsibility and must be carried out by a certified electrician\u003c\/span\u003e\u003cspan\u003e to ensure safe, compliant operation in year-round weather conditions.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey electrical considerations:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDedicated Power Supply:\u003c\/strong\u003e\u003cspan\u003e A dedicated circuit sized specifically for your chosen heater model's kW output.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eArmoured Cabling:\u003c\/strong\u003e\u003cspan\u003e Steel Wire Armoured (SWA) outdoor-rated cabling must be used for the run from your main consumer unit to the sauna.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSafety Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe circuit must feature appropriate RCD protection and correctly rated fuses.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eIsolation:\u003c\/strong\u003e\u003cspan\u003e A weatherproof rotary isolation switch must be installed near the sauna for safe maintenance and emergency shut-off.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003e5. Commissioning \u0026amp; Final Handover\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce the unit is placed and the electrical connections are live, the final commissioning phase begins to ensure everything operates flawlessly.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCommissioning includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHeater \u0026amp; Air-Blending Test:\u003c\/strong\u003e\u003cspan\u003e Running the heater and climate-balancing systems to verify temperature and airflow.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eLighting Checks:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTesting the integrated LED lighting, including dimming functions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eControl Unit Walkthrough:\u003c\/strong\u003e\u003cspan\u003e Guiding how to use your digital control unit (including Wi-Fi or mobile app integration, if applicable).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSafety \u0026amp; Maintenance Briefing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA quick overview of best practices for keeping your sauna in pristine condition.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce these checks are complete, you are ready to use your luxury outdoor spa with complete confidence!\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\n\u003cspan\u003eWarranty\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSauna Air Saunas come with a 2-year manufacturer’s warranty, ensuring peace of mind and long-lasting quality. This warranty covers defects in materials and workmanship under normal residential use, starting from the date of delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCovered under the warranty are the structural CLT (Cross Laminated Timber) panels, Thermoalder benches and seating, as well as all factory-installed systems and components. This includes the heater, ventilation system, and all electrical systems with dimmable LED lighting.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease note, the warranty does not cover issues arising from improper installation, normal wear and tear (such as minor wood warping or discolouration), neglect, misuse, poor maintenance, or damage caused by environmental factors like storms or excessive snow. It also excludes unauthorised modifications or the addition of third-party products after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eShould a fault occur, all warranty claims must be submitted directly to Balance Recovery within 30 days of the issue being discovered. Claims must include a detailed description and clear photographs of the defect. Any repair work must be carried out either by Sauna Air or an authorised service partner unless agreed otherwise in writing.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor the first 12 months following delivery, all repair, replacement, shipping, and labour costs are fully covered. From months 13 to 24, replacement parts are provided free of charge; however, shipping and labour costs may apply.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis warranty is non-transferable and applies only to the original purchaser at the original installation address. Sauna Air liability under this warranty is limited to the original purchase price of the sauna and does not extend to any indirect or consequential damages.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/2026_Emotion_Wood_Catalogue.pdf?v=1774602297\"\u003e\u003cspan\u003e2026 Emotion Wood Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Emotion_Wood_Portfolio_Presentation_2026.pdf?v=1774602295\"\u003e\u003cspan\u003eEmotion Wood Portfolio Presentation 2026\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Sauna Air","offers":[{"title":"Default Title","offer_id":56278141960524,"sku":null,"price":44999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/SaunaAir_Nordic_Spa-grande_3.jpg?v=1766265481"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/collections\/image_2_ea7ab321-3221-4bdc-aa40-a60d8594fda5.jpg?v=1772791814","url":"https:\/\/balancerecovery.co.uk\/collections\/luxury-saunas-1.oembed","provider":"Balance Recovery","version":"1.0","type":"link"}