{"title":"Indoor Saunas...","description":"\u003cp\u003e\u003cstrong\u003eIndoor Sauna Collection – Premium Wellness for Homes \u0026amp; Retreats\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eElevate any space with our Indoor Sauna Collection, designed to bring luxurious relaxation, recovery, and holistic wellbeing into homes, spa retreats, and private wellness zones. These saunas combine efficient heating, modern interiors, and intuitive controls to create a refined personal sanctuary.\u003c\/p\u003e\n\u003cp\u003eEach unit delivers a comprehensive wellness experience, encompassing stress relief, muscle recovery, mental clarity, and rejuvenation, providing a premium, versatile solution for personal or shared spaces. Transform your indoor environment into a high-end retreat with enduring style and comfort.\u003c\/p\u003e","products":[{"product_id":"jaquar-2-person-premium-kubix-indoor-home-sauna","title":"Jaquar 2 Person Premium Kubix Indoor Home Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-start=\"0\" data-end=\"23\"\u003eJaquar Kubix Sauna Traditional Heat. Modern Luxury. Built for Pure Relaxation.\u003c\/h2\u003e\n\u003cp data-start=\"91\" data-end=\"310\"\u003eExperience authentic sauna bathing reimagined for contemporary living with the Jaquar Kubix Sauna — a beautifully engineered 2–to 3-person sauna that combines timeless craftsmanship with modern design and technology.\u003c\/p\u003e\n\u003cp data-start=\"312\" data-end=\"741\"\u003eCrafted from premium Canadian Hemlock wood and finished with tempered safety glass, the Kubix exudes refined elegance while ensuring exceptional heat retention and durability. At its core lies a powerful 4.5 kW stove heater, delivering the rich, dry heat of a traditional sauna. This system generates deep, even warmth that promotes detoxification, soothes muscles, relieves tension, and enhances overall well-being.\u003c\/p\u003e\n\u003cp data-start=\"743\" data-end=\"1090\"\u003eInside, the spacious cabin is designed for comfort and relaxation, featuring smooth timber benches, ergonomic backrests, and optional chromotherapy LED lighting to create a calming, spa-like atmosphere. The digital control system enables precise temperature and time adjustments, providing you with full control over your wellness experience.\u003c\/p\u003e\n\u003cp data-start=\"1092\" data-end=\"1285\"\u003eDesigned for year-round home use, the Kubix heats up quickly and maintains consistent performance, offering all the benefits of a professional sauna in a compact, beautifully built space.\u003c\/p\u003e\n\u003cp data-start=\"1287\" data-end=\"1492\" data-is-last-node=\"\" data-is-only-node=\"\"\u003eElegant, efficient, and built to last, the Jaquar Kubix Sauna transforms your home into a personal sanctuary — where traditional heat therapy meets modern sophistication for a truly restorative escape.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eModel:\u003c\/strong\u003e JSA-NAW-T16120\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 1750mm (W) x 1200mm (D) x 2100mm (H)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 2 - 3 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e Premium Hemlock Wood\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 4.5kW Stove Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eLighting:\u003c\/strong\u003e Interior LED, Backrest LED Chromotherapy\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMonitoring:\u003c\/strong\u003e Thermometer, Hygrometer, Sandglass Timer\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDoor:\u003c\/strong\u003e Outward Opening Hinge Door\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 5 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAudio System, Bluetooth Music System\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eControls Digital Control Panel\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eJaquar Kubix Sauna 2–3 Seater\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Choose your model \u0026amp; place your order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelect the Jaquar Kubix Sauna (2‑3 seater) that fits your space and wellness goals.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdd it to your cart and complete your purchase online.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou will receive an order confirmation with your order details and reference number.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order processing \u0026amp; preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce your payment is confirmed, your order is sent to the warehouse for preparation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna is inspected for quality, and all components are verified. The unit is then securely packaged in modular sections for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccessories, hardware, and the instruction manual are included.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery to your address\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna is shipped directly to your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery usually takes 7-12 working days, depending on stock and location.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDue to the large, heavy nature of the boxes, please ensure that someone is available to receive them.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe aim to deliver your product as fast as possible. For Jaquar products, we do not use tracking software. You will typically receive a phone call 24 hours before the delivery. In some cases, we may contact you on the day, approximately 2-3 hours before delivery, to confirm that someone will be present to receive the delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cmeta charset=\"utf-8\"\u003eDelivery for Jaquar products is kerbside.\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf, when we phone you, you tell us you are not available to receive the delivery, we will organise the delivery for your next available date.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Receipt \u0026amp; inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eInspect all packaging for visible damage upon arrival.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eOpen the boxes and check that all parts listed in the manual are present and undamaged.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eContact customer support immediately if anything is missing or damaged.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eKeep all packaging until the sauna is fully assembled and functioning.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eThe sauna should be installed by a qualified professional for safety and to maintain warranty coverage.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation services can be arranged upon request. A quote will be provided based on the location and site-specific details.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRequirements before installation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eDedicated power supply (e.g., 220–240 V, properly protected) installed by a certified electrician. Please consult a qualified electrician to discuss, as every property layout is different.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eA level, dry floor strong enough to support the sauna’s weight.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eAdequate clearance and ventilation must be maintained around the unit.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eAfter assembly, test all key features, including the heater, digital controls, lighting, audio (if included), and temperature\/humidity monitoring systems.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Warranty \u0026amp; aftercare\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eThe Jaquar Kubix Sauna comes with a manufacturer’s warranty covering defects in materials and workmanship.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eThe warranty does not cover damage caused by improper installation, misuse, or neglect.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eKeep your proof of purchase and installation details for any future service or warranty claims.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Returns (if applicable)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReturns may be possible within a specified period (e.g., 7 days) if the product is unused, undamaged, and in its original packaging.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce the item has been inspected, a refund will be issued in accordance with our \u003ca href=\"https:\/\/balancerecovery.co.uk\/policies\/refund-policy\"\u003ereturn policy\u003c\/a\u003e.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy your wellness retreat\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce installed, the Jaquar Kubix Sauna is ready to deliver a premium home wellness experience for 2–3 people.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFeatures include ergonomic seating, powerful heating, chromotherapy lighting, and optional audio systems.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFollow the care instructions: clean the wood, maintain adequate ventilation, and periodically inspect and test electrical components.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Kubix Sauna is equipped with a high-performance 4.5 kW traditional stove heater, designed to create the deep, enveloping warmth of an authentic Finnish-style sauna. This system delivers a powerful yet balanced heat that promotes full-body relaxation, detoxification, and muscle recovery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHeater Specifications\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Kubix features a 4.5 kW stove heater that quickly raises the cabin temperature for consistent, even warmth. It is designed for 2–3 users, offering an ideal blend of comfort and efficiency. The temperature range typically spans from 20°C to 70°C, with a recommended operating zone of 37°C to 55°C for comfortable daily use.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePerformance and Experience\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe heater produces a traditional dry heat environment, allowing users to enjoy the deep sweat and rejuvenating benefits associated with classic saunas. Combined with the sauna’s Canadian Hemlock wood construction and tempered glass panels, the Kubix ensures exceptional heat retention, durability, and a luxurious aesthetic.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOptional features such as chromotherapy lighting, ergonomic backrests, and a digital control system enhance comfort, allowing for precise temperature management and a tailored wellness experience.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eCustomer Responsibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAlthough the heating system is pre-installed at the factory, the customer is responsible for all electrical wiring, power supply, and final connections. Installation must be carried out by a qualified electrician in full compliance with UK electrical safety regulations to guarantee safe and reliable performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar saunas are manufactured in India and come standard with an Indian-style plug. Because electrical standards differ between India and the UK, the plug will not fit a standard UK socket. If you intend to connect the sauna using a standard household outlet rather than a hard-wired connection, the plug will need to be changed to a UK-compatible plug.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese saunas are designed to operate on a single-phase electrical supply and draw approximately 12 amps, which is within the range of a standard domestic circuit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e*However, it’s essential that all electrical work, including changing the plug or hard-wiring the sauna, is carried out by a qualified electrician to ensure the installation complies with UK electrical safety regulations (BS 7671).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA professional will confirm the correct cable size, fuse rating, and socket type to guarantee safe operation. This ensures your Jaquar sauna runs efficiently and safely while maintaining warranty protection.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe’re pleased to offer complimentary delivery across the UK mainland on all Jaquar saunas. For Jaquar products, the estimated delivery time is 5–12 working days from order confirmation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDelivery times shown on our product pages are accurate estimates; however, please note that they may vary slightly due to logistics or external factors. In the event of any unexpected delays, our team will contact you promptly with an update.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Jaquar Saunas are delivered with full installation instructions and typically require two people for assembly. The process is straightforward and can be completed with basic tools.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you’d prefer a professional installation service, we can arrange this for you at an additional cost. Pricing will depend on your location, whether the sauna is being installed indoors or outdoors, and the specific site conditions — including electrical access and preparation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery Jaquar sauna comes with a 5-year manufacturer’s warranty as standard, giving you complete peace of mind and long-term confidence in your purchase. This warranty covers any manufacturing or technical defects that may arise during normal use within the warranty period, including the cost of any necessary repairs or replacement parts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e the warranty does not cover damage caused by misuse or negligence. Issues resulting from water exposure, impacts, scratches, or other forms of accidental damage are not included under the manufacturer’s guarantee.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar takes pride in the craftsmanship and reliability of its products, and this warranty reflects that commitment to quality. Your sales invoice will act as proof of warranty, clearly stating the start and end dates of your coverage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe want you to feel completely confident in your purchase. If, for any reason, you’re not satisfied with your order, please contact our team by phone, email, or live chat within 7 days of delivery to arrange a return.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo return your sauna, please ensure it is securely repacked in its original packaging, including all accessories and documentation. Once confirmed, we’ll organise collection either by arranging a home pickup for larger items or by directing you to a convenient drop-off location for smaller parcels.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor Jaquar products, returns and cancellations are entirely free of charge within the 7-day return window. You can return your product at no cost, provided it’s unused and in its original condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to cancel or reject your order before delivery, a small deduction may be applied to cover the associated shipping and return fees.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur goal is to make the process as transparent and straightforward as possible, ensuring a seamless experience from order to return.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/jaquar-kubix-sauna-specifications.pdf?v=1704715770\"\u003e\u003cspan\u003eJaquar Kubix Sauna Specifications Data Sheet\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Stove_heater_manual_3-9kW-2023.3.14_e004f29c-b4e7-44d8-8dd4-03a6c2eb4526.pdf?v=1748878943\"\u003e\u003cspan\u003eHeater Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Jaquar","offers":[{"title":"Default Title","offer_id":55794972524876,"sku":"JQ-KUBIX","price":5597.25,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/jsa-naw-t16120_348d1cdd-539b-4126-ab25-ac277842fdd1.jpg?v=1761721130"},{"product_id":"jaquar-2-person-premium-paire-indoor-home-sauna","title":"Jaquar 2 Person Premium Paire Indoor Home Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-start=\"33\" data-end=\"88\" style=\"text-align: left;\"\u003eJaquar Paire Sauna – Luxury Wellness for Two\u003c\/h2\u003e\n\u003cp data-start=\"90\" data-end=\"411\" style=\"text-align: left;\"\u003eStep into a world of relaxation, rejuvenation, and refined wellness with the Jaquar Paire Infrared Sauna — a two-person infrared sauna engineered for exceptional performance and contemporary living. Designed with elegance, efficiency, and well-being in mind, the Paire transforms any home into a private spa retreat.\u003c\/p\u003e\n\u003cp data-start=\"413\" data-end=\"871\" style=\"text-align: left;\"\u003eCrafted from premium Canadian Hemlock wood and tempered safety glass, this sauna blends modern sophistication with superior heat retention and durability. Inside, the dual infrared heating system — combining full-spectrum and carbon-fibre infrared heaters — delivers a deep, even warmth that gently and effectively penetrates the body. The result is faster relaxation, improved circulation, muscle recovery, and a lasting sense of calm.\u003c\/p\u003e\n\u003cp data-start=\"873\" data-end=\"1246\" style=\"text-align: left;\"\u003eWith a total output of approximately 2,490 W, the Paire heats quickly and maintains a consistent temperature between 20°C and 70°C, offering optimal comfort in every session. Its digital control panel lets you fine-tune your settings with ease, while chromotherapy lighting and Bluetooth audio integration create a truly immersive wellness experience.\u003c\/p\u003e\n\u003cp data-start=\"1248\" data-end=\"1637\" style=\"text-align: left;\"\u003eSpacious enough for two yet compact enough for modern homes, the Jaquar Paire Infrared Sauna combines advanced technology, luxurious materials, and ergonomic design to redefine home wellness. Whether for relaxation, recovery, or daily rejuvenation, it’s the perfect balance of innovation and indulgence — built to elevate your health and transform your home into a sanctuary of calm.\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eModel: \u003c\/strong\u003eJSA-NAW-DLX9022\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 1300mm (W) x 1050mm (D) x 1900mm (H)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e Premium Hemlock Wood\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass:\u003c\/strong\u003e 8mm Tempered Glass\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 2 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eAudio System: \u003c\/strong\u003eBluetooth, USB, AUX, FM Radio with 2 Built-in Speakers\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLighting:\u003c\/strong\u003e LED Chromotherapy Light + Rear LED Strip Light (Remote Controlled)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eControl System:\u003c\/strong\u003e Smart Digital Control Panel with Integrated Temperature Sensor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTemperature Range:\u003c\/strong\u003e 20°C – 70°C (Recommended Range: 37°C – 55°C)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Requirement: \u003c\/strong\u003eSingle Phase Connection (16 Amp Plug)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeating System: \u003c\/strong\u003e2490W total – includes 4 Full-Spectrum Heaters (Back 300W x2, Front 350W x2) + 4 Carbon Heaters (Side 460W x2, Leg 150W x1, Floor 70W x1)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 5 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eModel: \u003c\/strong\u003eJSA-NAW-DLX9022\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 1300mm (W) x 1050mm (D) x 1900mm (H)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e Premium Hemlock Wood\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass:\u003c\/strong\u003e 8mm Tempered Glass\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 2 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eAudio System: \u003c\/strong\u003eBluetooth, USB, AUX, FM Radio with 2 Built-in Speakers\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLighting:\u003c\/strong\u003e LED Chromotherapy Light + Rear LED Strip Light (Remote Controlled)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eControl System:\u003c\/strong\u003e Smart Digital Control Panel with Integrated Temperature Sensor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTemperature Range:\u003c\/strong\u003e 20°C – 70°C (Recommended Range: 37°C – 55°C)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Requirement: \u003c\/strong\u003eSingle Phase Connection (16 Amp Plug)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeating System: \u003c\/strong\u003e2490W total – includes 4 Full-Spectrum Heaters (Back 300W x2, Front 350W x2) + 4 Carbon Heaters (Side 460W x2, Leg 150W x1, Floor 70W x1)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 5 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eJaquar Paire Infrared Sauna\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Choose your model \u0026amp; place your order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eSelect the \u003c\/span\u003e\u003cspan\u003eJaquar Paire Infrared Sauna (2 Seater)\u003c\/span\u003e\u003cspan\u003e, an elegant and compact wellness solution designed for high-performance heat therapy.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAdd it to your cart and complete your purchase online.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou will receive an order confirmation with your order details and reference number.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order processing \u0026amp; preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOnce your payment is confirmed, your order is sent to the warehouse for preparation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eThe sauna is inspected for quality, and all specialised components—including the \u003c\/span\u003e\u003cspan\u003e4 full-spectrum heaters\u003c\/span\u003e\u003cspan\u003e and \u003c\/span\u003e\u003cspan\u003e4 carbon heaters\u003c\/span\u003e\u003cspan\u003e—are verified.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe unit is securely packaged in modular sections for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eAccessories like the \u003c\/span\u003e\u003cspan\u003eS-shaped ergonomic backrests\u003c\/span\u003e\u003cspan\u003e, chromotherapy remote, and instruction manual are included.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery to your address\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is shipped directly to your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eDelivery usually takes \u003c\/span\u003e\u003cspan\u003e7-12 working days\u003c\/span\u003e\u003cspan\u003e, depending on stock and location.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDue to the large, heavy nature of the boxes (approx. 1300mm x 1050mm footprint), please ensure that someone is available to receive them.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eFor Jaquar products, tracking software is not used. You will typically receive a phone call \u003c\/span\u003e\u003cspan\u003e24 hours before delivery\u003c\/span\u003e\u003cspan\u003e, and often a follow-up call \u003c\/span\u003e\u003cspan\u003e2-3 hours before arrival\u003c\/span\u003e\u003cspan\u003e to confirm presence.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eDelivery is \u003c\/span\u003e\u003cspan\u003ekerbside\u003c\/span\u003e\u003cspan\u003e. If you are unavailable when called, the delivery will be rescheduled for your next available date.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Receipt \u0026amp; inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInspect all packaging for visible damage upon arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eOpen the boxes and check that all parts—including the \u003c\/span\u003e\u003cspan\u003e8mm tempered glass panels\u003c\/span\u003e\u003cspan\u003e and Hemlock wood sections—are present and undamaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eContact customer support immediately if anything is missing or damaged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eKeep all packaging\u003c\/span\u003e\u003cspan\u003e until the sauna is fully assembled and functioning.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe sauna should be installed by a qualified professional to ensure safety and maintain your \u003c\/span\u003e\u003cspan\u003e5-year warranty\u003c\/span\u003e\u003cspan\u003e coverage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003eRequirements before installation:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eElectrical:\u003c\/strong\u003e\u003cspan\u003e A dedicated power supply (Single Phase, 13-16 Amp, depending on local wiring) installed by a certified electrician. The Paire has a total power consumption of \u003c\/span\u003e\u003cspan\u003e2490W\u003c\/span\u003e\u003cspan\u003e. \u003cmeta charset=\"utf-8\"\u003eAlways defer to your qualified electrician's assessment and judgment when you consult with one.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSurface:\u003c\/strong\u003e\u003cspan\u003e A level, dry floor strong enough to support the unit’s weight.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSpace:\u003c\/strong\u003e\u003cspan\u003e Adequate clearance for the outward-opening hinge door and ventilation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eAfter assembly, test all smart features: the digital control panel, \u003c\/span\u003e\u003cspan\u003eBluetooth audio system\u003c\/span\u003e\u003cspan\u003e, LED chromotherapy lighting, and the dual-heating system.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Warranty \u0026amp; aftercare\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Paire Sauna comes with a manufacturer’s warranty (typically \u003c\/span\u003e\u003cspan\u003e5 years on the structure\u003c\/span\u003e\u003cspan\u003e and \u003c\/span\u003e\u003cspan\u003e2 years on electrical components\u003c\/span\u003e\u003cspan\u003e).\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty does not cover damage caused by improper installation, misuse, or neglect.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eKeep your proof of purchase and installation certificate for any future service claims.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Returns (if applicable)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eReturns may be possible within a specified period (e.g., 7 days) if the product is unused, undamaged, and in its original packaging.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce inspected at the warehouse, a refund will be issued in accordance with the \u003ca href=\"https:\/\/balancerecovery.co.uk\/policies\/refund-policy\"\u003ereturn policy\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy your wellness retreat\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\n\u003cspan\u003eOnce installed, your Jaquar Paire Sauna is ready to provide a premium infrared experience for \u003c\/span\u003e\u003cspan\u003e2 people\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003eFeatures to enjoy:\u003cspan\u003e Deep-penetrating infrared heat (20°C to 70°C), mood-enhancing chromotherapy, and lumbar-support seating.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003eCare Instructions: Wipe down the Hemlock wood after use, keep it in a dry environment, and periodically check electrical connections to ensure peak performance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Paire Infrared Sauna is equipped with a highly advanced dual infrared heating system, combining both full-spectrum and carbon-fibre heaters to create an even, deeply penetrating warmth for two users. This balanced combination delivers a professional-grade wellness experience that is gentle, efficient, and effective.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHeater Specifications\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Paire’s infrared system has a total output of approximately 2,490 W. It features a precise arrangement of four full-spectrum heaters (located at the back and front) and four carbon heaters (placed on the sides, legs, and floor). This configuration ensures the entire cabin heats evenly, surrounding the body with smooth, consistent warmth that feels natural and restorative.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe operating temperature ranges from 20°C to 70°C, with the ideal comfort zone typically between 37°C and 55°C. The system is designed to warm the body directly rather than simply heating the air, which allows for faster warm-up times and a more comfortable, breathable environment during use.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePerformance and Benefits\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe combination of full-spectrum and carbon infrared heaters offers the best of both technologies:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull-spectrum panels provide instant, radiant heat for a quick and relaxing experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCarbon-fibre heaters deliver deep, therapeutic warmth that penetrates muscles, supports recovery, and improves circulation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTogether, they create a balanced, spa-quality heat environment ideal for daily wellness and stress relief.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eCustomer Responsibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the heating system is fully integrated at the factory, all electrical wiring, supply, and final connection are the customer’s responsibility. Installation must be completed by a qualified electrician in full compliance with UK electrical safety regulations to ensure safe and reliable operation.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar saunas are manufactured in India and come standard with an Indian-style plug. Because electrical standards differ between India and the UK, the plug will not fit a standard UK socket. If you intend to connect the sauna using a standard household outlet rather than a hard-wired connection, the plug will need to be changed to a UK-compatible plug.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese saunas are designed to operate on a single-phase electrical supply and draw approximately 12 amps, which is within the range of a standard domestic circuit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e*However, it’s essential that all electrical work, including changing the plug or hard-wiring the sauna, is carried out by a qualified electrician to ensure the installation complies with UK electrical safety regulations (BS 7671).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA professional will confirm the correct cable size, fuse rating, and socket type to guarantee safe operation. This ensures your Jaquar sauna runs efficiently and safely while maintaining warranty protection.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe’re pleased to offer complimentary delivery across the UK mainland on all Jaquar saunas. For Jaquar products, the estimated delivery time is 5–12 working days from order confirmation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDelivery times shown on our product pages are accurate estimates; however, please note that they may vary slightly due to logistics or external factors. In the event of any unexpected delays, our team will contact you promptly with an update.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Jaquar Saunas are delivered with full installation instructions and typically require two people for assembly. The process is straightforward and can be completed with basic tools.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you’d prefer a professional installation service, we can arrange this for you at an additional cost. Pricing will depend on your location, whether the sauna is being installed indoors or outdoors, and the specific site conditions — including electrical access and preparation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery Jaquar sauna comes with a 5-year manufacturer’s warranty as standard, giving you complete peace of mind and long-term confidence in your purchase. This warranty covers any manufacturing or technical defects that may arise during normal use within the warranty period, including the cost of any necessary repairs or replacement parts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e the warranty does not cover damage caused by misuse or negligence. Issues resulting from water exposure, impacts, scratches, or other forms of accidental damage are not included under the manufacturer’s guarantee.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar takes pride in the craftsmanship and reliability of its products, and this warranty reflects that commitment to quality. Your sales invoice will act as proof of warranty, clearly stating the start and end dates of your coverage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe want you to feel completely confident in your purchase. If, for any reason, you’re not satisfied with your order, please contact our team by phone, email, or live chat within 7 days of delivery to arrange a return.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo return your sauna, please ensure it is securely repacked in its original packaging, including all accessories and documentation. Once confirmed, we’ll organise collection either by arranging a home pickup for larger items or by directing you to a convenient drop-off location for smaller parcels.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor Jaquar products, returns and cancellations are entirely free of charge within the 7-day return window. You can return your product at no cost, provided it’s unused and in its original condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to cancel or reject your order before delivery, a small deduction may be applied to cover the associated shipping and return fees.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur goal is to make the process as transparent and straightforward as possible, ensuring a seamless experience from order to return.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/jaquar-paire-infrared-sauna-2-person-data-sheet.pdf?v=1743684118\"\u003e\u003cspan\u003eJaquar Paire Infrared Sauna Data Sheet\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/jaquar-paire-infrared-sauna-user-manual.pdf?v=1762304900\"\u003e\u003cspan\u003eJaquar Paire Infrared Sauna User Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Paire_sauna_manual_240607_094027.pdf?v=1718083066\"\u003e\u003cspan\u003eJaquar Paire Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Jaquar_Paire_Product_Technical_Image.jpg?v=1764853303\"\u003e\u003cspan\u003eJaquar Paire Product Technical Image\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Jaquar","offers":[{"title":"Default Title","offer_id":55794972557644,"sku":"JQ-PAIRE","price":4746.75,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/jaquar-paire-infrared-sauna-2-seater-649058.webp?v=1775310721"},{"product_id":"jaquar-2-person-premium-kaya-compact-home-sauna","title":"Jaquar 2 Person Premium Kaya Compact Home Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"285\" data-start=\"215\"\u003eJaquar Kaya Infrared Sauna – Compact Luxury, Deep Infrared Therapy\u003c\/h2\u003e\n\u003cp data-end=\"564\" data-start=\"287\"\u003eDiscover focused, spa-grade wellness at home with the Jaquar Kaya Infrared Sauna. Designed for 1–2 users, Kaya blends modern aesthetics with advanced infrared technology to deliver a calm, restorative experience in a compact footprint that suits contemporary living spaces.\u003c\/p\u003e\n\u003cp data-end=\"961\" data-start=\"566\"\u003eCrafted with premium Canadian Hemlock and tempered safety glass, the cabin is built for durability, clean lines, and efficient heat retention. Inside, high-performance carbon-fibre infrared panels generate deep, even warmth that helps relax muscles, boost circulation, ease tension, and support overall wellbeing—without the uncomfortably high air temperatures of traditional saunas.\u003c\/p\u003e\n\u003cp data-end=\"1312\" data-start=\"963\"\u003eAn intuitive digital control system allows you to set session time and temperature with precision, while optional chromotherapy lighting and Bluetooth audio elevate every session into a soothing, sensory experience. Fast heat-up times, ergonomic seating, and a tidy, low-maintenance interior make the Kaya as effortless to use as it is enjoyable.\u003c\/p\u003e\n\u003cp data-end=\"1529\" data-start=\"1314\"\u003eElegant, efficient, and purpose-built for daily rejuvenation, the Jaquar Kaya Infrared Sauna transforms any corner of your home into a private wellness retreat—delivering premium infrared therapy, day after day.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eModel: \u003c\/strong\u003eJSA-NAW-MD3150IH\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 1500mm (W) x 1100mm (D) x 2100mm (H)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 2-3 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e Premium Hemlock Wood\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeating System: \u003c\/strong\u003eSix 2000W Carbon Fibre Infrared Heaters\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eControl Panel: \u003c\/strong\u003eK3 Digital Control System\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLighting: \u003c\/strong\u003eIntegrated LED Chromotherapy System\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass Thickness: \u003c\/strong\u003e8mm Tempered Glass Panels\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eAudio System: \u003c\/strong\u003eBluetooth Music System with Stereo Speakers\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eAdditional Features:\u003c\/strong\u003e Aromatherapy Holder, S-Shaped Backrests, Thermometer, and Hygrometer\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInstallation: \u003c\/strong\u003ePre-Assembled Panels with Easy Flat-Pack Setup\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eAssembly:\u003c\/strong\u003e Flat-Pack, Easy Self-Installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 5 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eJaquar 2 Person Premium Kaya Compact Home Sauna\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Choose your model \u0026amp; place your order\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the Jaquar Kaya Infrared Sauna (1-2 seater)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAdd the product to your cart and complete your purchase securely online.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive an order confirmation email with your order details and reference number.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e2. Order processing \u0026amp; preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your payment is confirmed, your order is sent to the warehouse\/logistics team for preparation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is checked for quality, all components are verified, and the unit is carefully packaged in multiple boxes for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll fittings, instruction manuals, and accessories are included.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e3. Delivery to your address\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna will be shipped directly from the supplier’s distribution centre to your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery typically takes 7-12 working days, depending on stock and your location.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive a dispatch notification once your order is on its way.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDue to the weight of the boxes and the size of the unit, please ensure someone is available to receive the delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe aim to deliver your product as fast as possible. For Jaquar products, we do not use tracking software. You will typically receive a phone call 24 hours before the delivery. In some cases, we may contact you on the day, approximately 2-3 hours before delivery, to confirm that someone will be present to receive the delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cmeta charset=\"utf-8\"\u003eDelivery for Jaquar products is kerbside.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf, when we phone you, you tell us you are not available to receive the delivery, we will organise the delivery for your next available date.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Receipt \u0026amp; inspection\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUpon delivery, inspect the outer packaging for any visible signs of damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOpen all boxes and check that every part and component listed in the manual is present and undamaged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf anything is missing or damaged, contact client support before proceeding with installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep all original packaging until the sauna is fully installed and you’re satisfied with the product.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e5. Installation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified professional must install the Jaquar Kaya Infrared Sauna to ensure safe operation and compliance with warranty terms.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou can request a quote for our full installation service — a tailored cost will be provided based on your location and setup requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation, ensure the following:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated single-phase power supply (typically 220-240 V) on a protected circuit, installed by a qualified electrician. Please consult with a qualified electrician, as the property layout may require different requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe floor is level, dry, and strong enough to support the sauna’s weight.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThere is adequate clearance and ventilation around the unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter assembly and electrical connection, test all features, including infrared heaters, digital control panel, lighting (chromotherapy), and audio system (if included).\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Warranty \u0026amp; after-care\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna includes a manufacturer’s warranty covering defects in materials and artistry.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover damage caused by incorrect installation, misuse, or neglect.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRetain your proof of purchase, documentation of installation, and warranty information for any future service or claims.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e7. Returns (if applicable)\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you change your mind, you may initiate a return within a specified period after delivery (typically 7 days), provided the product is unused and undamaged and returned in its original packaging.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the product is received and inspected, a refund will be processed accordingly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e8. Enjoy your wellness retreat\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce installed, your Jaquar Kaya Infrared Sauna is ready to deliver a premium home wellness experience — deep-penetrating infrared heat in a beautifully crafted cabin with advanced features.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the care and maintenance instructions: clean the wood carefully, ensure good ventilation, and periodically inspect \u003cmeta charset=\"utf-8\"\u003eelectrical components for safe operation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor any questions, advice, or support, our customer service team is available to assist you.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Kaya Sauna features a state-of-the-art infrared heating system designed to deliver deep, even warmth for a relaxing and restorative experience. Equipped with six high-performance carbon-fibre infrared panels (approx. 2000 W total output), it provides consistent, soothing heat that promotes circulation, muscle recovery, and overall well-being.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOperating between 20°C and 70°C, the Kaya heats up quickly and maintains an ideal comfort range of 37°C–55°C, offering the benefits of a traditional sauna without excessive heat.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConstructed from premium Canadian Hemlock wood with tempered glass panels, the cabin retains warmth efficiently while creating a sleek, modern aesthetic. The digital control system allows easy adjustment of temperature, duration, and lighting for a fully personalised session.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-5e9d50b6-7fff-991d-1dae-b0e8b427ba75\"\u003e*Please note:\u003c\/b\u003e All electrical wiring, supply, and final connection are the customer’s responsibility. Installation must be carried out by a qualified electrician in full compliance with UK electrical safety regulations to ensure safe and efficient operation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar saunas are manufactured in India and come standard with an Indian-style plug. Because electrical standards differ between India and the UK, the plug will not fit a standard UK socket. If you intend to connect the sauna using a standard household outlet rather than a hard-wired connection, the plug will need to be changed to a UK-compatible plug.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese saunas are designed to operate on a single-phase electrical supply and draw approximately 12 amps, which is within the range of a standard domestic circuit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e*However, it’s essential that all electrical work, including changing the plug or hard-wiring the sauna, is carried out by a qualified electrician to ensure the installation complies with UK electrical safety regulations (BS 7671).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA professional will confirm the correct cable size, fuse rating, and socket type to guarantee safe operation. This ensures your Jaquar sauna runs efficiently and safely while maintaining warranty protection.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe’re pleased to offer complimentary delivery across the UK mainland on all Jaquar saunas. For Jaquar products, the estimated delivery time is 5–12 working days from order confirmation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDelivery times shown on our product pages are accurate estimates; however, please note that they may vary slightly due to logistics or external factors. In the event of any unexpected delays, our team will contact you promptly with an update.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Jaquar Saunas are delivered with full installation instructions and typically require two people for assembly. The process is straightforward and can be completed with basic tools.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you’d prefer a professional installation service, we can arrange this for you at an additional cost. Pricing will depend on your location, whether the sauna is being installed indoors or outdoors, and the specific site conditions — including electrical access and preparation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery Jaquar sauna comes with a 5-year manufacturer’s warranty as standard, giving you complete peace of mind and long-term confidence in your purchase. This warranty covers any manufacturing or technical defects that may arise during normal use within the warranty period, including the cost of any necessary repairs or replacement parts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e the warranty does not cover damage caused by misuse or negligence. Issues resulting from water exposure, impacts, scratches, or other forms of accidental damage are not included under the manufacturer’s guarantee.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar takes pride in the craftsmanship and reliability of its products, and this warranty reflects that commitment to quality. Your sales invoice will act as proof of warranty, clearly stating the start and end dates of your coverage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe want you to feel completely confident in your purchase. If, for any reason, you’re not satisfied with your order, please contact our team by phone, email, or live chat within 7 days of delivery to arrange a return.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo return your sauna, please ensure it is securely repacked in its original packaging, including all accessories and documentation. Once confirmed, we’ll organise collection either by arranging a home pickup for larger items or by directing you to a convenient drop-off location for smaller parcels.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor Jaquar products, returns and cancellations are entirely free of charge within the 7-day return window. You can return your product at no cost, provided it’s unused and in its original condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to cancel or reject your order before delivery, a small deduction may be applied to cover the associated shipping and return fees.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur goal is to make the process as transparent and straightforward as possible, ensuring a seamless experience from order to return.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/jaquar-kaya-sauna-specifications.pdf?v=1704741004\"\u003e\u003cspan\u003eJaquar Kaya Infrared Sauna Data Sheet\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/JSA-NAW-MD3150IH_kaya_installation_manual.pdf?v=1719142013\"\u003e\u003cspan\u003eJaquar Kaya Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Jaquar_Kaya_Product_Technical_Image.jpg?v=1764853240\"\u003e\u003cspan\u003eJaquar Kaya Product Technical Image\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Jaquar","offers":[{"title":"Default Title","offer_id":55794972688716,"sku":"JQ-KAYA","price":3832.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/jsa-naw-md3150ih.jpg?v=1761721169"},{"product_id":"jaquar-1-person-premium-solo-ne-infrared-sauna","title":"Jaquar 1 Person Premium Solo NE Infrared Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 class=\"Polaris-Text--root Polaris-Text--headingLg Polaris-Text--semibold Polaris-Text--base\" tabindex=\"-1\"\u003eJaquar Solo NE Infrared Sauna – Modern Design Meets Deep Infrared Therapy\u003c\/h2\u003e\n\u003cp data-end=\"295\" data-start=\"112\"\u003eDiscover the ultimate at-home wellness experience with the Jaquar Solo Infrared Sauna – a sleek, one-person sauna that combines elegant design with advanced infrared technology.\u003c\/p\u003e\n\u003cp data-end=\"599\" data-start=\"297\"\u003eCrafted from premium Hemlock wood and tempered safety glass, it delivers both beauty and performance. The powerful carbon and mica infrared heaters provide deep, gentle heat that relaxes muscles, improves circulation, and promotes total wellbeing — all at a comfortable temperature range.\u003c\/p\u003e\n\u003cp data-is-only-node=\"\" data-is-last-node=\"\" data-end=\"874\" data-start=\"601\"\u003eWith its digital control panel, Bluetooth sound system, and chromotherapy lighting, every session becomes a rejuvenating escape. Compact, energy-efficient, and expertly built, the Jaquar Solo Infrared Sauna turns your home into a private wellness sanctuary.\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eModel:\u003c\/strong\u003e JSA-NAW-DLX9011\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 90cm (W) x 105cm (D) x 190cm (H)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 1 Person\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e Premium Hemlock Wood\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 1.75kW Infrared Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTemperature Range: \u003c\/strong\u003e20°C - 70°C (Recommended 37°C - 55°C)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLighting Interior: \u003c\/strong\u003eLED Chromotherapy \u0026amp; Backrest LED Lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eControl System:\u003c\/strong\u003e Digital Touch Panel with Temperature Sensor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eAudio System: \u003c\/strong\u003eFM Radio, Bluetooth, USB, and AUX Connectivity\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass Door:\u003c\/strong\u003e Tempered Glass for Safety \u0026amp; Durability\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInstallation: \u003c\/strong\u003ePre-Assembled Panels with Easy Flat-Pack Setup\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePower Supply: \u003c\/strong\u003eStandard Single-Phase Connection (Plug or Fused Spur)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty: \u003c\/strong\u003e5 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eModel:\u003c\/strong\u003e JSA-NAW-DLX9011\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 90cm (W) x 105cm (D) x 190cm (H)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 1 Person\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMaterial:\u003c\/strong\u003e Premium Hemlock Wood\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeater:\u003c\/strong\u003e 1.75kW Infrared Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTemperature Range: \u003c\/strong\u003e20°C - 70°C (Recommended 37°C - 55°C)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLighting Interior: \u003c\/strong\u003eLED Chromotherapy \u0026amp; Backrest LED Lighting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eControl System:\u003c\/strong\u003e Digital Touch Panel with Temperature Sensor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eAudio System: \u003c\/strong\u003eFM Radio, Bluetooth, USB, and AUX Connectivity\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eGlass Door:\u003c\/strong\u003e Tempered Glass for Safety \u0026amp; Durability\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eInstallation: \u003c\/strong\u003ePre-Assembled Panels with Easy Flat-Pack Setup\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePower Supply: \u003c\/strong\u003eStandard Single-Phase Connection (Plug or Fused Spur)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty: \u003c\/strong\u003e5 Years\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eJaquar 1 Person Premium Solo NE Infrared Sauna\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Choose your model \u0026amp; place your order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the Jaquar Solo Infrared Sauna (1-Seater) to suit your space and personal wellness goals.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAdd it to your cart and complete your purchase securely online.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou’ll receive an order confirmation email with your order details and reference number.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order processing \u0026amp; preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your payment is confirmed, your order is sent to the logistics team for preparation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is carefully inspected for quality, packaged, and prepared for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll parts, accessories, and assembly instructions are included in the delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery to your address\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna will be shipped directly from the supplier’s distribution centre.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery typically takes 5–12 working days, depending on your location and stock levels.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAs the sauna is heavy and delivered in multiple boxes, please ensure someone is available to receive the delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe aim to deliver your product as fast as possible. For Jaquar products, we do not use tracking software. You will typically receive a phone call 24 hours before the delivery. In some cases, we may contact you on the day, approximately 2–3 hours before delivery, to confirm that someone will be present to receive the delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery for Jaquar products is kerbside.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf, when we phone you, you tell us you are not available to receive the delivery, we will organise the delivery for your next available date.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Receipt \u0026amp; inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInspect the packaging and components upon delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all parts against the included packing list to ensure nothing is missing or damaged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you encounter any issues, please contact client support before beginning the installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep all packaging materials until installation is complete and you’re happy with the product.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified professional should install the Jaquar Solo Infrared Sauna to ensure safe operation and compliance with warranty terms.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe can arrange installation for you — request a quote, and we’ll provide a tailored cost based on your location and setup requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation, make sure the following requirements are met:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated single-phase power supply (typically 220–240V, around 1.75 kW output) with proper circuit protection (RCD or breaker). Please consult with a qualified electrician, as the property layout may alter the requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA certified electrician must carry out all electrical work.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe floor is level, dry, and strong enough to support the sauna’s weight.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThere is adequate ventilation and clearance space around the unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce installed, test the infrared heaters, control panel, lighting, and any built-in audio features to confirm everything is working correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Warranty \u0026amp; aftercare\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Solo Sauna comes with a manufacturer’s warranty covering defects in materials and workmanship.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover damage caused by incorrect installation, misuse, or neglect.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep your proof of purchase and installation record for any future service or warranty claims.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003e7. Returns (if applicable)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou may request a return within 7 days of delivery if you change your mind.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe product must be unused, undamaged, and in its original packaging.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the product is received and inspected, a refund will be processed.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy your personal wellness retreat\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce installed, your Jaquar Solo Infrared Sauna is ready to create a personal spa experience at home — providing deep infrared heat, chromotherapy lighting, and ergonomic comfort in a compact design\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the maintenance guidelines to keep the wood clean, ensure good ventilation, and maintain safe electrical connections\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor future assistance or aftercare, our client support team is always available.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Jaquar Solo Infrared Sauna features an advanced infrared heating system engineered for deep, therapeutic warmth and energy-efficient performance. Designed to deliver a true spa-quality experience at home, it combines carbon and mica infrared heater panels that emit gentle, penetrating heat to relax muscles, boost circulation, and promote overall well-being.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnlike traditional saunas that heat the surrounding air, the Jaquar infrared system warms the body directly, creating a soothing, even temperature that’s comfortable and effective. Operating at approximately 1.75 kW, it provides a consistent heat range between 20°C and 70°C, with an optimal zone of 37°C to 55°C for most users. The result is fast heat-up times and steady, balanced warmth across the cabin.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e*All electrical installations and connections are the customer’s responsibility and must be completed by a qualified electrician in full compliance with UK electrical safety regulations. This ensures your Jaquar infrared sauna operates safely and efficiently for years to come.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar saunas are manufactured in India and come standard with an Indian-style plug. Because electrical standards differ between India and the UK, the plug will not fit a standard UK socket. If you intend to connect the sauna using a standard household outlet rather than a hard-wired connection, the plug will need to be changed to a UK-compatible plug.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThese saunas are designed to operate on a single-phase electrical supply and draw approximately 12 amps, which is within the range of a standard domestic circuit.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e*However, it’s essential that all electrical work, including changing the plug or hard-wiring the sauna, is carried out by a qualified electrician to ensure the installation complies with UK electrical safety regulations (BS 7671).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA professional will confirm the correct cable size, fuse rating, and socket type to guarantee safe operation. This ensures your Jaquar sauna runs efficiently and safely while maintaining warranty protection.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe’re pleased to offer complimentary delivery across the UK mainland on all Jaquar saunas. For Jaquar products, the estimated delivery time is 5–12 working days from order confirmation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDelivery times shown on our product pages are accurate estimates; however, please note that they may vary slightly due to logistics or external factors. In the event of any unexpected delays, our team will contact you promptly with an update.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll Jaquar Saunas are delivered with full installation instructions and typically require two people for assembly. The process is straightforward and can be completed with basic tools.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you’d prefer a professional installation service, we can arrange this for you at an additional cost. Pricing will depend on your location, whether the sauna is being installed indoors or outdoors, and the specific site conditions — including electrical access and preparation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery Jaquar sauna comes with a 5-year manufacturer’s warranty as standard, giving you complete peace of mind and long-term confidence in your purchase. This warranty covers any manufacturing or technical defects that may arise during normal use within the warranty period, including the cost of any necessary repairs or replacement parts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e the warranty does not cover damage caused by misuse or negligence. Issues resulting from water exposure, impacts, scratches, or other forms of accidental damage are not included under the manufacturer’s guarantee.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eJaquar takes pride in the craftsmanship and reliability of its products, and this warranty reflects that commitment to quality. Your sales invoice will act as proof of warranty, clearly stating the start and end dates of your coverage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe want you to feel completely confident in your purchase. If, for any reason, you’re not satisfied with your order, please contact our team by phone, email, or live chat within 7 days of delivery to arrange a return.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo return your sauna, please ensure it is securely repacked in its original packaging, including all accessories and documentation. Once confirmed, we’ll organise collection either by arranging a home pickup for larger items or by directing you to a convenient drop-off location for smaller parcels.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor Jaquar products, returns and cancellations are entirely free of charge within the 7-day return window. You can return your product at no cost, provided it’s unused and in its original condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you choose to cancel or reject your order before delivery, a small deduction may be applied to cover the associated shipping and return fees.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur goal is to make the process as transparent and straightforward as possible, ensuring a seamless experience from order to return.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/jaquar-solo-one-infrared-sauna-specifications.pdf?v=1704755514\"\u003e\u003cspan\u003eJaquar Relaxo Single Infrared Sauna Data Sheet\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Relaxo_Sauna_Installation_Manual_Guidelines.pdf?v=1703868765\"\u003e\u003cspan\u003eJaquar Solo Infrared Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Jaquar_Technical_Image.jpg?v=1764853126\"\u003e\u003cspan\u003eJaquar Technical Image\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Jaquar","offers":[{"title":"Default Title","offer_id":55794972721484,"sku":"JQ-SOLO-NE","price":3376.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/jsa-naw-dlx9011.jpg?v=1761721204"},{"product_id":"holls-combi-2-person-infrared-dual-heat-hybrid-steam-sauna","title":"Holl's Combi 2 Person Infrared Dual Heat Hybrid Steam Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\" data-end=\"166\" data-start=\"114\"\u003eHybrid Combi 2-Person Infrared + Steam Sauna\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\" data-end=\"236\" data-start=\"167\"\u003e\u003cstrong data-end=\"236\" data-start=\"171\"\u003ePremium Dual-Heat Sauna for Powerful, Versatile Home Wellness\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"560\" data-start=\"238\" style=\"text-align: left;\"\u003eThe Hybrid Combi 2-Person Sauna provides a comprehensive wellness experience by combining full-spectrum infrared heating with a traditional Finnish steam system in a single, elegant, and compact cabin. Crafted from premium-grade wood with a modern glass frontage, it brings spa-level performance into any home wellness space.\u003c\/p\u003e\n\u003ch3 data-end=\"593\" data-start=\"567\" style=\"text-align: left;\"\u003eDual Heating System\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli style=\"text-align: left;\" data-end=\"625\" data-start=\"595\"\u003e\n\u003cstrong data-end=\"625\" data-start=\"599\"\u003eFull-Spectrum Infrared: \u003c\/strong\u003eQuartz and magnesium emitters offer deep, penetrating warmth at comfortable temperatures—ideal for promoting muscle relaxation, enhancing circulation, and facilitating gentle daily sessions.\u003c\/li\u003e\n\u003cli style=\"text-align: left;\" data-end=\"829\" data-start=\"796\"\u003e\n\u003cstrong\u003eTraditional Finnish Steam: \u003c\/strong\u003eA robust Harvia heater warms the cabin quickly and allows for classic steam bursts using sauna stones, delivering intense heat, deep sweating, and an authentic sauna atmosphere.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1044\" data-start=\"1011\"\u003ePremium Build \u0026amp; Experience\u003c\/h3\u003e\n\u003cul data-end=\"1297\" data-start=\"1045\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"1089\" data-start=\"1045\"\u003eDurable high-quality timber construction\u003c\/li\u003e\n\u003cli data-end=\"1121\" data-start=\"1090\"\u003eComfortable seating for two\u003c\/li\u003e\n\u003cli data-end=\"1182\" data-start=\"1122\"\u003eEven heat distribution for both infrared and steam modes\u003c\/li\u003e\n\u003cli data-end=\"1233\" data-start=\"1183\"\u003eSoft interior lighting and modern glass design\u003c\/li\u003e\n\u003cli data-end=\"1297\" data-start=\"1234\"\u003eDigital control panel for temperature, timers, and lighting\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1336\" data-start=\"1304\"\u003ePerfect for Home Wellness\u003c\/h3\u003e\n\u003cp data-end=\"1546\" data-start=\"1337\" style=\"text-align: left;\"\u003eWith its compact footprint and dual-function heating, this sauna seamlessly integrates into home gyms, relaxation rooms, and personal spa areas, providing powerful heat therapy in a stylish, space-efficient design.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLocation: \u003c\/strong\u003eIndoor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 2 persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 140 x 130 x 190 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDual Healthy Emitters:\u003c\/strong\u003e x 4\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCarbon Panels:\u003c\/strong\u003e x 1\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStove: \u003c\/strong\u003e3.5kW + stones\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal Power: \u003c\/strong\u003e2200w\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStructure and Wood:\u003c\/strong\u003e Canadian Spruce \u0026amp; Red Cedar\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. \u003c\/span\u003e\u003cspan\u003eThis guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eImportant: \u003c\/strong\u003eFailure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \/ Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eEligibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReporting Issues\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eProcedure\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eContact customer support with photographs or video evidence:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eRefund Conditions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds or replacements are\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-4ec72194-7fff-29e9-588c-87e6f98447f0\"\u003e \u003c\/b\u003eavailable only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFinal Note on Electrical Responsibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHybrid Heating System Overview\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Hybrid Combi sauna includes two complimentary heating technologies:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Harvia 3.5 kW Traditional Steam Heater (Included Free of Charge)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHarvia is one of the world’s most trusted sauna heater brands. The 3.5 kW stove and sauna stones create a classic Finnish sauna environment with high heat and optional steam bursts.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBenefits:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFast heat-up time\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDeep sweating and detoxification\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIntense relaxation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAuthentic steam sauna experience\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Full-Spectrum Infrared Heating System (Complimentary)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe cabin also includes quartz + magnesium full-spectrum infrared emitters and a carbon panel.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBenefits:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDeep tissue warming\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eImproved circulation and recovery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComfortable temperatures (40–60°C)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster warm-up and gentler sessions\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eWhy a Hybrid System?\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWith both Harvia steam heat and infrared emitters included at no additional cost, you can enjoy:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eTraditional Finnish sessions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eLow-temperature infrared therapy\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA personalised combination of both\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThis makes the model extremely versatile for wellness, muscle recovery, detoxification, and daily relaxation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility and must be carried out by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit for the Harvia heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompliance with UK electrical standards (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProper installation of control systems and isolation switches\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIncorrect electrical work may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eVentilation, Safety \u0026amp; Maintenance\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSafety \u0026amp; Use\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaintain manufacturer-specified clearances around the Harvia heater.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDo not block or cover infrared emitters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePour water carefully on the stones to create controlled steam.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eMaintenance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReplace cracked sauna stones as needed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep infrared panels dust-free.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eVentilate the cabin after steam sessions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eEssential Notice\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical work for this sauna is 100% the customer’s responsibility and must be carried out by a qualified, certified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna must not be connected via a standard plug under any circumstances.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFailure to follow this requirement will void the warranty and may compromise safety.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePower Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis sauna includes two complimentary heating systems, each with specific electrical needs:\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Harvia 3.5 kW Traditional Heater\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRequires a dedicated hard-wired circuit\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMust be connected through a local isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMust have correct MCB\/RCD protection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCable size and breaker rating are determined by your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstalled strictly to UK wiring regulations (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e2. Infrared Heating System\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eLower power draw but still requires correct installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWired through the control panel as per the sauna’s wiring diagram\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMust be on an RCD-protected supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour electrician must refer to the wiring instructions supplied with the sauna.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician is responsible for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProviding the correct circuit capacity\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsuring the correct cable type and sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProper earthing and bonding\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSafe routing of cables away from heat\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstalling all switches and protections in safe, accessible locations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna should never be connected before electrical work is complete and certified.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eFinal Checks\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore use, your electrician should:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTest all circuits\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm the correct operation of the Harvia heater and infrared system.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure all safety protections are functioning.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide documentation\/certification of the installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your sauna is prepared for dispatch from our UK warehouse, we will schedule a kerbside pallet delivery to your address.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will receive:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA confirmed delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn estimated arrival window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAny access requirements for pallet unloading\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Access Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure smooth delivery, please make sure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDriveways or kerbside areas are accessible for a pallet truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccess routes are clear of obstacles.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePathways are wide enough to allow the pallet to be moved safely.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe may request photos or a short video of your access route to confirm suitability for the delivery vehicle and equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKerbside unloading is included at no extra charge.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur delivery team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnload the pallet (via pump truck, where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlace the components at the kerbside or the nearest accessible point.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Inspection on Delivery\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImmediately after unloading:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all components for damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm all parts are present.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis ensures your warranty and delivery protections remain valid.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Preparing the Foundation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation begins, please ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe base is level, stable, and capable of supporting the sauna and its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe area is fully cleared and ready for assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Electrical Requirements (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility and must be carried out by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompliant power supply and isolator\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull adherence to UK electrical regulations (e.g., BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview of the sauna’s electrical manual before installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompletion of all electrical work before the sauna is powered on\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFailure to use a qualified electrician may void your warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur carpenter team can assemble your sauna in one day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation quotes are available on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, follow the detailed assembly manual.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare adequate tools and manpower.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAllow 1–2 days for assembly, depending on experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Final Installation Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure the structure is level.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm all glazing, doors, and ventilation are aligned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHave your electrician complete the final wiring and safety testing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter electrical certification, your sauna is ready for use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll the components of Holl’s saunas are guaranteed for 2 years. The warranty comes into force on the date of dispatch (corresponding to the date the invoice is issued).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty does not apply in the following cases:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from installation, usage or repair that is not in compliance with the safety instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from conditions that are unsuitable for the equipment's originally intended purpose.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage arising from negligence, accident or force majeure (thunderstorm or bad weather).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from the use of non-authorised accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty does not cover the costs associated with returning the cabin or any of its components to our workshops.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnder the warranty, if an item is deemed defective by our technicians, it will be exchanged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInformation and explanations required for their installation will be provided by one of our technicians.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCosts linked to the use of subcontract labour provided by a third party cannot be covered by Holl’s.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cb id=\"docs-internal-guid-d4f12368-7fff-b4ed-fcbe-e9bacc7ca1ad\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Hybrid-Combi-Manual.pdf\"\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/a\u003e\u003c\/b\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Hybrid-Combi-Manual.pdf\"\u003eHolls Hybrid Combi Installation Manual\u003c\/a\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":55794972885324,"sku":"POOL-HYB-2","price":3799.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/131.png?v=1775472771"},{"product_id":"holls-combi-4-person-infrared-dual-heat-hybrid-steam-sauna","title":"Holl's Combi 4 Person Infrared Dual Heat Hybrid Steam Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"187\" data-start=\"135\" style=\"text-align: left;\"\u003eHybrid Combi 4-Person Infrared + Steam Sauna\u003c\/h2\u003e\n\u003cp data-end=\"263\" data-start=\"188\" style=\"text-align: left;\"\u003e\u003cstrong data-end=\"263\" data-start=\"192\"\u003eA Luxury Dual-Heat Sauna Built for Spacious, Powerful Home Wellness\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"528\" data-start=\"265\" style=\"text-align: left;\"\u003eThe Hybrid Combi 4-Person Sauna is a beautifully crafted, full-size wellness cabin that combines full-spectrum infrared heating with a powerful Harvia steam system—giving you the best of both modern and traditional sauna therapy in one elegant design.\u003c\/p\u003e\n\u003cp data-end=\"742\" data-start=\"530\" style=\"text-align: left;\"\u003eBuilt from premium-grade spruce and cedar, this spacious four-person cabin features a wide glass frontage, creating an inviting, modern spa environment suitable for families, couples, or shared wellness sessions.\u003c\/p\u003e\n\u003ch3 data-end=\"780\" data-start=\"749\" style=\"text-align: left;\"\u003eDual Heating Performance\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli style=\"text-align: left;\" data-end=\"812\" data-start=\"782\"\u003e\n\u003cstrong data-end=\"812\" data-start=\"786\"\u003eFull-Spectrum Infrared: \u003c\/strong\u003eEight quartz and magnesium emitters, plus a carbon floor panel, deliver deep, penetrating warmth ideal for relaxation, circulation, and muscle recovery at comfortable temperatures.\u003c\/li\u003e\n\u003cli style=\"text-align: left;\" data-end=\"1024\" data-start=\"992\"\u003e\n\u003cstrong data-end=\"1024\" data-start=\"996\"\u003eHarvia Traditional Steam: \u003c\/strong\u003eA robust 4.5 kW Harvia heater provides authentic Finnish sauna heat with the option for rich steam bursts using sauna stones, offering intense warmth, deep sweating, and classic sauna atmosphere.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-end=\"1253\" data-start=\"1226\" style=\"text-align: left;\"\u003ePremium Cabin Design\u003c\/h3\u003e\n\u003cul data-end=\"1479\" data-start=\"1254\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"1285\" data-start=\"1254\"\u003eElegant natural wood finish\u003c\/li\u003e\n\u003cli data-end=\"1333\" data-start=\"1286\"\u003eLarge glass panels for an open, modern feel\u003c\/li\u003e\n\u003cli data-end=\"1385\" data-start=\"1334\"\u003eComfortable bench seating for up to four adults\u003c\/li\u003e\n\u003cli data-end=\"1426\" data-start=\"1386\"\u003eEven heat distribution in both modes\u003c\/li\u003e\n\u003cli data-end=\"1479\" data-start=\"1427\"\u003eSoft LED lighting and intuitive digital controls\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"1558\" data-start=\"1481\" style=\"text-align: left;\"\u003eEvery detail is designed for daily use, comfort, and long-lasting performance.\u003c\/p\u003e\n\u003ch3 data-end=\"1592\" data-start=\"1565\" style=\"text-align: left;\"\u003eThe Ideal Home Sauna\u003c\/h3\u003e\n\u003cp data-end=\"1810\" data-start=\"1593\" style=\"text-align: left;\"\u003eSpacious, versatile, and beautifully engineered, the Hybrid Combi 4-Person Sauna delivers a complete heat-therapy experience—whether you prefer soothing infrared sessions, powerful steam heat, or a combination of both.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLocation: \u003c\/strong\u003eIndoor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 4 persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 180 x 140 x 190 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDual Healthy Emitters:\u003c\/strong\u003e x 8\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCarbon Panels:\u003c\/strong\u003e x 1\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStove: \u003c\/strong\u003e4.5kW + stones\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal Power: \u003c\/strong\u003e2800w\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStructure and Wood:\u003c\/strong\u003e Canadian Spruce \u0026amp; Red Cedar\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. \u003c\/span\u003e\u003cspan\u003eThis guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eImportant: \u003c\/strong\u003eFailure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \/ Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eEligibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReporting Issues\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eProcedure\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eContact customer support with photographs or video evidence:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eRefund Conditions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds or replacements are\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-4ec72194-7fff-29e9-588c-87e6f98447f0\"\u003e \u003c\/b\u003eavailable only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFinal Note on Electrical Responsibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDual Heating System Overview\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Hybrid Combi 4-Person Sauna features two powerful heating technologies, offering the flexibility of both modern infrared therapy and classic Finnish steam heat in a spacious cabin.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Harvia Traditional Sauna Heater (4.5 kW)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis sauna comes with a complimentary 4.5 kW Harvia heater—a globally trusted brand known for safety, durability, and rapid heat-up performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey Benefits\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAuthentic high-temperature Finnish sauna experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFast and even cabin heating\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSauna stones included for rich steam (löyly)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIdeal for deep sweating, detoxification, and traditional sauna therapy\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Full-Spectrum Infrared Heating System\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe cabin features eight quartz and magnesium infrared emitters and 1 carbon floor panel, delivering full-spectrum IR heat (IR-A \u0026amp; IR-B).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBenefits\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDeep muscle penetration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComfortable 40–60°C sessions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSupports recovery, flexibility, and circulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerfect for users who prefer gentler, therapeutic heat\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHybrid Heating Advantages\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSwitch between infrared and steam modes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCombine both for a layered, powerful session.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSuitable for relaxation, recovery, detox, and daily wellness\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLarge 4-person layout ensures even heat distribution.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSafety \u0026amp; Maintenance\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep infrared emitters unobstructed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReplace cracked sauna stones as needed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure proper ventilation during steam sessions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow all manufacturer heater guidelines.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cstrong\u003eEssential Electrical Notice\u003c\/strong\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis sauna requires a hard-wired electrical installation carried out ONLY by a qualified, certified electrician.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUK domestic voltage: 230V \/ 240V, Single Phase (50Hz)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe sauna must NOT be plugged into a standard socket. Incorrect installation will void the warranty.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Power Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis hybrid sauna uses two heating systems that must be wired correctly:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch4 dir=\"ltr\"\u003e\u003cspan\u003eA. Harvia 4.5 kW Traditional Sauna Heater\u003c\/span\u003e\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSupply:\u003c\/strong\u003e 230–240V single phase\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLoad: \u003c\/strong\u003e4.5 kW (approx. 18–20 amps depending on voltage)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRequired:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated hard-wired circuit\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA 2-pole isolator switch located outside the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAppropriately rated MCB and RCD protection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCable sized according to load + cable run distance (electrician to determine)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis circuit must be completely independent of the infrared system.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 dir=\"ltr\"\u003e\n\u003cspan\u003eB. Infrared Heating System (Approx. 2,800 W)\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSupply: 230–240V single phase\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLoad: approx. 2.8 kW (≈ 12 amps)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConnected through the sauna’s control panel\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMust be RCD-protected\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMust be installed following the manufacturer's wiring diagram\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour electrician may place this on a separate circuit or combine it with lighting\/control, depending on the assessment of total load and safety requirements.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Required Electrical Setup (UK)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician is responsible for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsuring compliance with BS 7671 (UK Wiring Regulations)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstalling a dedicated 230\/240V single-phase supply for the Harvia heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProviding a correctly rated supply for the infrared system\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstalling the correct:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMCB rating\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRCD protection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsolator switch (2-pole, outside the cabin)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUsing the appropriate heat-resistant cabling\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsuring proper earthing and bonding\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect placement of all wiring away from heat sources\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Control Panel Positioning \u0026amp; Cable Routing\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMust be installed in a dry, ventilated area\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll cables must be routed so they do not contact heated surfaces.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure safe access to the isolator and consumer unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDo not use temporary power or plug-top testing; all testing is done via hard-wired circuits.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Final Electrical Checks\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore the sauna is powered on, your electrician must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTest all circuits (load, continuity, insulation resistance)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eVerify the correct operation of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHarvia 4.5 kW heater\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInfrared emitters\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSafety sensors\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eControl system\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure RCDs and MCBs trip correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide certification for the completed installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your sauna is prepared for dispatch from our UK warehouse, we will schedule a kerbside pallet delivery to your address.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will receive:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA confirmed delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn estimated arrival window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAny access requirements for pallet unloading\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Access Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure smooth delivery, please make sure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDriveways or kerbside areas are accessible for a pallet truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccess routes are clear of obstacles.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePathways are wide enough to allow the pallet to be moved safely.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe may request photos or a short video of your access route to confirm suitability for the delivery vehicle and equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKerbside unloading is included at no extra charge.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur delivery team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnload the pallet (via pump truck, where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlace the components at the kerbside or the nearest accessible point.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Inspection on Delivery\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImmediately after unloading:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all components for damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm all parts are present.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis ensures your warranty and delivery protections remain valid.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Preparing the Foundation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation begins, please ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe base is level, stable, and capable of supporting the sauna and its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe area is fully cleared and ready for assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Electrical Requirements (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility and must be carried out by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompliant power supply and isolator\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull adherence to UK electrical regulations (e.g., BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview of the sauna’s electrical manual before installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompletion of all electrical work before the sauna is powered on\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFailure to use a qualified electrician may void your warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur carpenter team can assemble your sauna in one day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation quotes are available on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, follow the detailed assembly manual.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare adequate tools and manpower.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAllow 1–2 days for assembly, depending on experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Final Installation Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure the structure is level.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm all glazing, doors, and ventilation are aligned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHave your electrician complete the final wiring and safety testing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter electrical certification, your sauna is ready for use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll the components of Holl’s saunas are guaranteed for 2 years. The warranty comes into force on the date of dispatch (corresponding to the date the invoice is issued).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty does not apply in the following cases:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from installation, usage or repair that is not in compliance with the safety instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from conditions that are unsuitable for the equipment's originally intended purpose.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage arising from negligence, accident or force majeure (thunderstorm or bad weather).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from the use of non-authorised accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty does not cover the costs associated with returning the cabin or any of its components to our workshops.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnder the warranty, if an item is deemed defective by our technicians, it will be exchanged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInformation and explanations required for their installation will be provided by one of our technicians.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCosts linked to the use of subcontract labour provided by a third party cannot be covered by Holl’s.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Hybrid-Combi-Manual.pdf\"\u003eHolls Hybrid Combi Installation Manual\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":55794972918092,"sku":"POOL-HYB-4","price":4999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/130.png?v=1775472760"},{"product_id":"holls-canopee-2-person-indoor-infrared-sauna","title":"Holl's Canopée 2 Person Indoor Infrared Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\" data-end=\"207\" data-start=\"168\"\u003eCanopée 2-Person Infrared Sauna\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\" data-end=\"316\" data-start=\"208\"\u003e\u003cstrong data-end=\"316\" data-start=\"212\"\u003eA Luxury Full-Spectrum Wellness Sanctuary—Precision Infrared Heating in a Stunning Two-Person Design\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-end=\"708\" data-start=\"318\"\u003eExperience a new level of home wellness with the Canopée 2-Person Infrared Sauna, a beautifully engineered cabin that brings spa-grade infrared therapy directly into your living space. Designed with premium craftsmanship, advanced full-spectrum heating technology, and a sleek glass-front aesthetic, this sauna delivers a deeply therapeutic experience in a compact and elegant footprint.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-end=\"856\" data-start=\"710\"\u003ePerfect for couples, wellness enthusiasts, and modern homes, the Canopée combines powerful performance with outstanding comfort and visual impact.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"913\" data-start=\"863\"\u003eAdvanced Triple-Technology Infrared Heating\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1049\" data-start=\"915\"\u003eThe Canopée features an exceptional heating system that blends three infrared technologies for complete, balanced, full-body coverage:\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1102\" data-start=\"1051\"\u003eFull-Spectrum Quartz \u0026amp; Magnesium Emitters\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1166\" data-start=\"1103\"\u003e\u003cstrong\u003eDeliver deep-penetrating IR-A and IR-B wavelengths ideal for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-end=\"1254\" data-start=\"1167\"\u003e\n\u003cli data-end=\"1188\" data-start=\"1167\"\u003eMuscle relaxation\u003c\/li\u003e\n\u003cli data-end=\"1216\" data-start=\"1189\"\u003eCirculation enhancement\u003c\/li\u003e\n\u003cli data-end=\"1234\" data-start=\"1217\"\u003eJoint comfort\u003c\/li\u003e\n\u003cli data-end=\"1254\" data-start=\"1235\"\u003eFaster recovery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1288\" data-start=\"1256\"\u003eCarbon Infrared Panels\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1332\" data-start=\"1289\"\u003e\u003cstrong\u003eProduce gentle, enveloping IR-C heat for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-end=\"1404\" data-start=\"1333\"\u003e\n\u003cli data-end=\"1351\" data-start=\"1333\"\u003eAmbient warmth\u003c\/li\u003e\n\u003cli data-end=\"1369\" data-start=\"1352\"\u003eStress relief\u003c\/li\u003e\n\u003cli data-end=\"1404\" data-start=\"1370\"\u003eLonger, more relaxing sessions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1438\" data-start=\"1406\"\u003eFloor Infrared Emitter\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1527\" data-start=\"1439\"\u003eCompletes the 360° heat experience by warming the lower body and eliminating cold spots. This triple-technology design creates a smooth, even heat that feels natural, restorative and deeply soothing.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"1693\" data-start=\"1646\"\u003ePremium Cabin Design \u0026amp; Modern Aesthetics\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"1782\" data-start=\"1695\"\u003e\u003cstrong\u003eCrafted from high-quality spruce with a clean, contemporary finish, the Canopée offers:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-end=\"2022\" data-start=\"1784\"\u003e\n\u003cli data-end=\"1824\" data-start=\"1784\"\u003eA spacious two-person seating layout\u003c\/li\u003e\n\u003cli data-end=\"1855\" data-start=\"1825\"\u003eSoft LED interior lighting\u003c\/li\u003e\n\u003cli data-end=\"1903\" data-start=\"1856\"\u003e7-colour chromotherapy for mood enhancement\u003c\/li\u003e\n\u003cli data-end=\"1963\" data-start=\"1904\"\u003eLarge glass frontage for an open, luxury spa atmosphere\u003c\/li\u003e\n\u003cli data-end=\"2022\" data-start=\"1964\"\u003eErgonomic backrests for comfort during longer sessions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-end=\"2128\" data-start=\"2024\"\u003eEvery element is designed to elevate relaxation while blending seamlessly into modern home environments.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"2177\" data-start=\"2135\"\u003eSmart Controls \u0026amp; Immersive Features\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"2234\" data-start=\"2179\"\u003eEnhance your session with intuitive features, including:\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-end=\"2410\" data-start=\"2236\"\u003e\n\u003cli data-end=\"2261\" data-start=\"2236\"\u003eDigital control panel\u003c\/li\u003e\n\u003cli data-end=\"2307\" data-start=\"2262\"\u003eAdjustable temperature and session timing\u003c\/li\u003e\n\u003cli data-end=\"2349\" data-start=\"2308\"\u003eIntegrated Bluetooth\/MP3 audio system\u003c\/li\u003e\n\u003cli data-end=\"2410\" data-start=\"2350\"\u003eBuilt-in air purification for cleaner, fresher cabin air\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-end=\"2486\" data-start=\"2412\"\u003eThis is infrared therapy made effortless, enjoyable, and ultra-comfortable.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-end=\"2530\" data-start=\"2493\"\u003eWellness Benefits You Can Feel\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-end=\"2579\" data-start=\"2532\"\u003e\u003cstrong\u003eThe Canopée 2-Person Infrared Sauna supports:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-end=\"2733\" data-start=\"2580\"\u003e\n\u003cli data-end=\"2604\" data-start=\"2580\"\u003eImproved circulation\u003c\/li\u003e\n\u003cli data-end=\"2624\" data-start=\"2605\"\u003eMuscle recovery\u003c\/li\u003e\n\u003cli data-end=\"2645\" data-start=\"2625\"\u003eStress reduction\u003c\/li\u003e\n\u003cli data-end=\"2670\" data-start=\"2646\"\u003eEnhanced flexibility\u003c\/li\u003e\n\u003cli data-end=\"2707\" data-start=\"2671\"\u003eDeep relaxation and better sleep\u003c\/li\u003e\n\u003cli data-end=\"2733\" data-start=\"2708\"\u003eGentle detoxification\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-end=\"2844\" data-start=\"2735\"\u003eInfrared technology allows powerful results at comfortable temperatures, making daily use easy and enjoyable.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLocation:\u003c\/strong\u003e Indoor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 2 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 140 x 125 x 190 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDual Healthy Emitters: \u003c\/strong\u003ex 2\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCarbon Panels: \u003c\/strong\u003ex 5\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eAmbient Floor Emitters:\u003c\/strong\u003e x 1\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal Power: \u003c\/strong\u003e2150w\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eStructure and Wood: \u003c\/strong\u003eCanadian Spruce\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. \u003c\/span\u003e\u003cspan\u003eThis guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eImportant: \u003c\/strong\u003eFailure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \/ Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eEligibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReporting Issues\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eProcedure\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eContact customer support with photographs or video evidence:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eRefund Conditions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRefunds or replacements are\u003cmeta charset=\"utf-8\"\u003e\n\u003cb id=\"docs-internal-guid-4ec72194-7fff-29e9-588c-87e6f98447f0\"\u003e \u003c\/b\u003eavailable only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFinal Note on Electrical Responsibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Canopée 2-Person Infrared Sauna features a highly advanced infrared heating system designed to deliver deep-tissue warmth, balanced heat distribution, and exceptional overall comfort. Its multi-emitter setup ensures a complete, full-body infrared experience suitable for daily wellness, recovery, and relaxation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eTriple-Technology Infrared Heating System\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Quartz \u0026amp; Magnesium Full-Spectrum Emitters\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePowerful full-spectrum emitters provide IR-A and IR-B wavelengths that penetrate deeply into muscles and joints.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThese are ideal for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMuscle relaxation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCirculation enhancement\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTension release\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFaster post-exercise recovery\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTheir targeted heat delivers therapeutic benefits even at lower cabin temperatures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Carbon Infrared Panels\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCarbon panels produce broader, softer infrared waves (IR-C), creating a comfortable ambient warmth throughout the cabin.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThey ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEven heat distribution\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGentle, relaxing sessions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eComfort from the moment you enter the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Floor Infrared Emitter\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA dedicated floor emitter provides subtle heat that rises from below, helping to maintain full-body warmth and eliminate cold spots.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eEfficient, Balanced Heat Delivery:\u003c\/strong\u003e The heater configuration is positioned strategically behind the backrest, beside the seats, and underfoot to ensure the entire body receives consistent infrared exposure. This design avoids uneven heating and provides a smooth, immersive thermal experience for two users.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003ePremium Cabin Performance: \u003c\/strong\u003eThe Canopée’s high-quality spruce construction provides excellent insulation and efficient temperature retention, enabling the heater system to operate at its best without energy waste. The natural wood also enhances heat distribution and comfort.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSafety \u0026amp; Maintenance:\u003c\/strong\u003e Keep all infrared panels unobstructed—never place towels directly over emitters. Wipe panels occasionally to maintain performance. Ensure proper ventilation before and after sessions. Electrical installation must be completed by a qualified electrician, following the manufacturer's guidelines.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical installations are the customer’s responsibility and must be carried out by a qualified, certified electrician. Every property is different, so electrical requirements may vary depending on the layout, cable run length, and your home’s existing supply.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003ePower Supply Requirements\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe Canopée 2-Person Sauna operates on a 230–240V single-phase supply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTotal power draw is approximately 2,150W.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA dedicated electrical line is recommended, typically using 2.5mm² cabling, though your electrician must confirm the correct size based on your property.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe sauna must be hard-wired—it is not plug-and-play.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn RCD-protected circuit and appropriately rated breaker must be installed.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant Notes\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe control panel, infrared emitters, and lighting all require safe, compliant wiring.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCables should be routed away from heat sources at all times to prevent damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe electrician must follow all UK wiring regulations (BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your sauna is prepared for dispatch from our UK warehouse, we will schedule a kerbside pallet delivery to your address.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will receive:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA confirmed delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAn estimated arrival window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAny access requirements for pallet unloading\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Access Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure smooth delivery, please make sure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDriveways or kerbside areas are accessible for a pallet truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccess routes are clear of obstacles.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePathways are wide enough to allow the pallet to be moved safely.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe may request photos or a short video of your access route to confirm suitability for the delivery vehicle and equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKerbside unloading is included at no extra charge.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur delivery team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnload the pallet (via pump truck, where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlace the components at the kerbside or the nearest accessible point.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Inspection on Delivery\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImmediately after unloading:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all components for damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm all parts are present.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis ensures your warranty and delivery protections remain valid.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Preparing the Foundation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation begins, please ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe base is level, stable, and capable of supporting the sauna and its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe area is fully cleared and ready for assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Electrical Requirements (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility and must be carried out by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompliant power supply and isolator\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull adherence to UK electrical regulations (e.g., BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview of the sauna’s electrical manual before installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompletion of all electrical work before the sauna is powered on\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFailure to use a qualified electrician may void your warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur carpenter team can assemble your sauna in one day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation quotes are available on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, follow the detailed assembly manual.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare adequate tools and manpower.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAllow 1–2 days for assembly, depending on experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Final Installation Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure the structure is level.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm all glazing, doors, and ventilation are aligned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHave your electrician complete the final wiring and safety testing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter electrical certification, your sauna is ready for use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll the components of Holl’s saunas are guaranteed for 2 years. The warranty comes into force on the date of dispatch (corresponding to the date the invoice is issued).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty does not apply in the following cases:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from installation, usage or repair that is not in compliance with the safety instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from conditions that are unsuitable for the equipment's originally intended purpose.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage arising from negligence, accident or force majeure (thunderstorm or bad weather).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMalfunction or damage arising from the use of non-authorised accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty does not cover the costs associated with returning the cabin or any of its components to our workshops.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnder the warranty, if an item is deemed defective by our technicians, it will be exchanged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInformation and explanations required for their installation will be provided by one of our technicians.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCosts linked to the use of subcontract labour provided by a third party cannot be covered by Holl’s.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-526e7b68-7fff-d05d-3684-2333a6bc1456\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Canopee-Range-Manual.pdf\"\u003e\u003c\/a\u003e\u003c\/b\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Canopee-Range-Manual.pdf\"\u003eHolls-Canopee-Range-Manual\u003c\/a\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":55794972950860,"sku":"POOL-CAN-2","price":4299.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/BR_-_Product_Images_b7420c1d-7189-4828-9ff2-a236a1227db5.png?v=1775473168"},{"product_id":"holls-purewave-3-person-indoor-infrared-sauna","title":"Holl's Purewave 3 Person Indoor Infrared Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\" data-end=\"298\" data-start=\"244\"\u003ePureWave 3-Person Full-Spectrum Infrared Sauna\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\" data-end=\"408\" data-start=\"299\"\u003eA Luxury Wellness Retreat for Three — Deep-Penetrating Full-Spectrum Heat in a Stunning Premium Cabin\u003c\/p\u003e\n\u003cp data-end=\"833\" data-start=\"410\" style=\"text-align: left;\"\u003eTransform your home into a professional wellness space with the PureWave 3-Person Infrared Sauna, a beautifully designed, full-spectrum infrared cabin engineered for powerful therapeutic performance and outstanding comfort. Combining advanced quartz and magnesium emitters with premium craftsmanship, this spacious three-person sauna delivers a deeply rejuvenating, spa-grade experience right in the heart of your home.\u003c\/p\u003e\n\u003cp data-end=\"1074\" data-start=\"835\" style=\"text-align: left;\"\u003eIdeal for families, couples, and anyone committed to daily wellness, the PureWave brings together modern design, intelligent heating technology, and exceptional build quality—creating one of the most impressive infrared saunas in its class.\u003c\/p\u003e\n\u003ch3 data-end=\"1129\" data-start=\"1081\" style=\"text-align: left;\"\u003eAdvanced Full-Spectrum Heating Technology\u003c\/h3\u003e\n\u003cp data-end=\"1297\" data-start=\"1131\" style=\"text-align: left;\"\u003eThe PureWave uses a sophisticated system of quartz and magnesium infrared emitters, delivering IR-A, IR-B, and IR-C wavelengths for multi-layered therapeutic heat.\u003c\/p\u003e\n\u003ch4 data-end=\"1322\" data-start=\"1299\" style=\"text-align: left;\"\u003eQuartz Emitters\u003c\/h4\u003e\n\u003cul data-end=\"1411\" data-start=\"1323\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"1339\" data-start=\"1323\"\u003eFast heat-up\u003c\/li\u003e\n\u003cli data-end=\"1365\" data-start=\"1340\"\u003eSurface-level comfort\u003c\/li\u003e\n\u003cli data-end=\"1411\" data-start=\"1366\"\u003eImmediate warmth when you enter the cabin\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 data-end=\"1439\" data-start=\"1413\" style=\"text-align: left;\"\u003eMagnesium Emitters\u003c\/h4\u003e\n\u003cul data-end=\"1535\" data-start=\"1440\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"1467\" data-start=\"1440\"\u003eDeep muscle penetration\u003c\/li\u003e\n\u003cli data-end=\"1492\" data-start=\"1468\"\u003eEnhanced circulation\u003c\/li\u003e\n\u003cli data-end=\"1535\" data-start=\"1493\"\u003eEffective tension release and recovery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 data-end=\"1570\" data-start=\"1537\" style=\"text-align: left;\"\u003e360° Surround Heat Layout\u003c\/h4\u003e\n\u003cp data-end=\"1633\" data-start=\"1571\" style=\"text-align: left;\"\u003e\u003cstrong\u003eEmitters positioned around the seating area and floor provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"1768\" data-start=\"1635\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"1671\" data-start=\"1635\"\u003eEven, balanced heat distribution\u003c\/li\u003e\n\u003cli data-end=\"1703\" data-start=\"1672\"\u003eFull-body infrared exposure\u003c\/li\u003e\n\u003cli data-end=\"1768\" data-start=\"1704\"\u003eA smooth, immersive thermal experience for up to three users\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"1896\" data-start=\"1770\" style=\"text-align: left;\"\u003eWith an approximate 2,600W heating output, the PureWave delivers rapid, consistent heat performance session after session.\u003c\/p\u003e\n\u003ch3 data-end=\"1947\" data-start=\"1903\" style=\"text-align: left;\"\u003ePremium Craftsmanship \u0026amp; Cabin Comfort\u003c\/h3\u003e\n\u003cp data-end=\"2044\" data-start=\"1949\" style=\"text-align: left;\"\u003e\u003cstrong\u003eBuilt from high-quality spruce with beautifully finished interior details, the PureWave offers:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"2287\" data-start=\"2046\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"2082\" data-start=\"2046\"\u003eComfortable three-person seating\u003c\/li\u003e\n\u003cli data-end=\"2137\" data-start=\"2083\"\u003eWide glass frontage for a bright, modern aesthetic\u003c\/li\u003e\n\u003cli data-end=\"2177\" data-start=\"2138\"\u003eLED mood lighting and chromotherapy\u003c\/li\u003e\n\u003cli data-end=\"2226\" data-start=\"2178\"\u003eBluetooth\/MP3 audio for an immersive session\u003c\/li\u003e\n\u003cli data-end=\"2287\" data-start=\"2227\"\u003eIoniser air purification for clean, refreshing cabin air\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"2400\" data-start=\"2289\" style=\"text-align: left;\"\u003eEvery component is selected to elevate the user experience while ensuring durability and long-term performance.\u003c\/p\u003e\n\u003ch3 data-end=\"2441\" data-start=\"2407\" style=\"text-align: left;\"\u003eDesigned for Daily Wellness\u003c\/h3\u003e\n\u003cp data-end=\"2480\" data-start=\"2443\" style=\"text-align: left;\"\u003e\u003cstrong\u003eThe PureWave 3-Person Sauna supports:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"2691\" data-start=\"2482\" style=\"text-align: left;\"\u003e\n\u003cli data-end=\"2508\" data-start=\"2482\"\u003eDeep muscle relaxation\u003c\/li\u003e\n\u003cli data-end=\"2536\" data-start=\"2509\"\u003eRecovery after exercise\u003c\/li\u003e\n\u003cli data-end=\"2576\" data-start=\"2537\"\u003eStress reduction and improved sleep\u003c\/li\u003e\n\u003cli data-end=\"2607\" data-start=\"2577\"\u003eJoint comfort and mobility\u003c\/li\u003e\n\u003cli data-end=\"2633\" data-start=\"2608\"\u003eGentle detoxification\u003c\/li\u003e\n\u003cli data-end=\"2691\" data-start=\"2634\"\u003eRegular wellness routines at comfortable temperatures\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"2817\" data-start=\"2693\" style=\"text-align: left;\"\u003eInfrared heat works directly on the body, allowing for highly effective sessions without needing extreme cabin temperatures.\u003c\/p\u003e\n\u003ch3 data-end=\"2863\" data-start=\"2824\" style=\"text-align: left;\"\u003eA Spa-Quality Experience at Home\u003c\/h3\u003e\n\u003cp data-end=\"3074\" data-start=\"2865\" style=\"text-align: left;\"\u003eWith its elegant design, powerful full-spectrum heaters, and spacious three-person layout, the PureWave Sauna brings professional-grade wellness into your home—perfect for shared sessions or personal retreats.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLocation: \u003c\/strong\u003eIndoor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 3 persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 130 x 110 x 190 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDual Healthy Emitters:\u003c\/strong\u003e x 6\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal Power: \u003c\/strong\u003e2600w\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eStructure and Wood:\u003c\/strong\u003e Canadian Spruce\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. \u003c\/span\u003e\u003cspan\u003eThis guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eImportant: \u003c\/strong\u003eFailure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \/ Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eEligibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReporting Issues\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eProcedure\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eContact customer support with photographs or video evidence:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eRefund Conditions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRefunds or replacements are\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-4ec72194-7fff-29e9-588c-87e6f98447f0\"\u003e \u003c\/b\u003eavailable only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFinal Note on Electrical Responsibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe PureWave 3-Person Infrared Sauna features a powerful full-spectrum infrared heating system engineered to deliver deep therapeutic warmth, balanced cabin heat, and exceptional daily wellness benefits.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eFull-Spectrum Infrared Heating System\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eQuartz \u0026amp; Magnesium Emitters\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis sauna uses advanced “Dual Healthy” full-spectrum emitters that combine:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eQuartz heaters for fast surface heat\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMagnesium heaters for deeper muscle penetration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTogether, they deliver IR-A, IR-B, and IR-C wavelengths to provide a comprehensive wellness experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSurround Heat Layout\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEmitters are placed around the seating area and floor to ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEven 360° heat distribution\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eNo cold spots\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComfort from head to toe\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWith approximately 2,600W of total heating power, the PureWave heats quickly and maintains a smooth, consistent temperature.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWellness Benefits\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDeep muscle relaxation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnhanced circulation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eStress relief and tension reduction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFaster recovery after exercise\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComfortable sessions at 40–60°C\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe infrared heat works directly on the body rather than heating the air, making it ideal for daily use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSafety \u0026amp; Maintenance\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep infrared panels unobstructed at all times.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWipe panels occasionally to remove dust.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure proper ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical installations must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA qualified, certified electrician must carry out all electrical work for this sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery property is different, so electrical requirements may vary depending on your home’s layout, cable run length, and existing electrical capacity.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePower Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSupply Voltage: \u003c\/strong\u003e230–240V (UK single-phase)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal Power Consumption:\u003c\/strong\u003e approx. 2,600W\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eConnection Type:\u003c\/strong\u003e Hard-wired connection only — this sauna is not plug-and-play.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eCircuit Requirements\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit is recommended.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRCD protection must be installed\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour electrician must select the correct MCB rating.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCable size must be chosen based on load and distance (often 2.5mm², but may differ depending on property layout)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour electrician will determine the exact specifications to ensure safe and compliant installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstaller Responsibilities\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eA qualified electrician must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConnect the sauna to a compliant 230–240V supply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstall appropriate RCD\/MCB protection.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all wiring meets BS 7671 UK Wiring Regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRoute cables safely, away from infrared emitters and heat sources\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eVerify proper grounding and bonding.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTest the system before first use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eImportant Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna requires a consistent power supply during operation, so a stable and dedicated power source is essential.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe location of your consumer unit, room layout, and cable routes will influence cable size and circuit setup.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDo not use extension leads, adapters, or plug sockets—hard-wiring is mandatory.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work must be certified upon completion.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your sauna is prepared for dispatch from our UK warehouse, we will schedule a kerbside pallet delivery to your address.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will receive:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA confirmed delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn estimated arrival window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements for pallet unloading\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Access Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure smooth delivery, please make sure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDriveways or kerbside areas are accessible for a pallet truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes are clear of obstacles.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePathways are wide enough to allow the pallet to be moved safely.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe may request photos or a short video of your access route to confirm suitability for the delivery vehicle and equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKerbside unloading is included at no extra charge.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur delivery team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnload the pallet (via pump truck, where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlace the components at the kerbside or the nearest accessible point.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Inspection on Delivery\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImmediately after unloading:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all components for damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm all parts are present.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures your warranty and delivery protections remain valid.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Preparing the Foundation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation begins, please ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe base is level, stable, and capable of supporting the sauna and its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe area is fully cleared and ready for assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Electrical Requirements (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility and must be carried out by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompliant power supply and isolator\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull adherence to UK electrical regulations (e.g., BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview of the sauna’s electrical manual before installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompletion of all electrical work before the sauna is powered on\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFailure to use a qualified electrician may void your warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur carpenter team can assemble your sauna in one day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation quotes are available on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, follow the detailed assembly manual.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare adequate tools and manpower.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAllow 1–2 days for assembly, depending on experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Final Installation Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure the structure is level.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm all glazing, doors, and ventilation are aligned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHave your electrician complete the final wiring and safety testing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter electrical certification, your sauna is ready for use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll the components of Holl’s saunas are guaranteed for 2 years. The warranty comes into force on the date of dispatch (corresponding to the date the invoice is issued).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty does not apply in the following cases:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMalfunction or damage arising from installation, usage or repair that is not in compliance with the safety instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMalfunction or damage arising from conditions that are unsuitable for the equipment's originally intended purpose.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage arising from negligence, accident or force majeure (thunderstorm or bad weather).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMalfunction or damage arising from the use of non-authorised accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover the costs associated with returning the cabin or any of its components to our workshops.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnder the warranty, if an item is deemed defective by our technicians, it will be exchanged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInformation and explanations required for their installation will be provided by one of our technicians.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCosts linked to the use of subcontract labour provided by a third party cannot be covered by Holl’s.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Purewave-Manual.pdf\"\u003e Holls Purewave Installation Manual\u003c\/a\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":55794972983628,"sku":"POOL-PUR-3","price":3499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/129.png?v=1775472731"},{"product_id":"holls-apollon-3-4-person-indoor-infrared-sauna","title":"Holl's Apollon 3 - 4 Person Indoor Infrared Sauna","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 style=\"text-align: left;\" data-start=\"237\" data-end=\"292\"\u003eApollon 3–4 Person Full-Spectrum Infrared Sauna\u003c\/h2\u003e\n\u003cp style=\"text-align: left;\" data-start=\"293\" data-end=\"396\"\u003e\u003cstrong\u003eA Spacious Luxury Wellness Cabin — Powerful Quartz Heating in a Stunning Canadian Spruce Design\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"398\" data-end=\"845\"\u003eElevate your home wellness routine with the Apollon 3–4 Person Full-Spectrum Infrared Sauna, a premium indoor sauna designed for families, couples, and dedicated health enthusiasts seeking spa-grade heat therapy in the comfort of their own home. With its beautifully constructed Canadian Spruce cabin, advanced quartz heating system, and generous multi-user layout, the Apollon delivers an exceptional relaxation and recovery experience every single day.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"847\" data-end=\"1063\"\u003ePerfect for shared sessions, deep muscle relief, and everyday revitalisation, this sauna blends craftsmanship, performance, and modern comfort to create one of the most impressive 3–4 person infrared models available.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-start=\"1070\" data-end=\"1118\"\u003ePowerful Full-Spectrum Heating Technology\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1120\" data-end=\"1265\"\u003eDesigned for effective, penetrating warmth, the Apollon features an advanced heater layout that surrounds the body in smooth, even infrared heat:\u003c\/p\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1267\" data-end=\"1301\"\u003e\u003cstrong\u003e8 Quartz Infrared Emitters\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-start=\"1302\" data-end=\"1520\"\u003e\n\u003cli data-start=\"1302\" data-end=\"1345\"\u003eFast, intense IR-A and IR-B wavelengths\u003c\/li\u003e\n\u003cli data-start=\"1346\" data-end=\"1395\"\u003eDeep-tissue penetration for enhanced recovery\u003c\/li\u003e\n\u003cli data-start=\"1396\" data-end=\"1454\"\u003eRapid warm-up and consistent heat throughout the cabin\u003c\/li\u003e\n\u003cli data-start=\"1455\" data-end=\"1520\"\u003eIdeal for muscle relaxation, circulation, and stress reduction\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1522\" data-end=\"1552\"\u003e\u003cstrong\u003e1 Carbon Floor Emitter\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-start=\"1553\" data-end=\"1682\"\u003e\n\u003cli data-start=\"1553\" data-end=\"1580\"\u003eGentle IR-C wavelengths\u003c\/li\u003e\n\u003cli data-start=\"1581\" data-end=\"1620\"\u003eProvides balanced warmth from below\u003c\/li\u003e\n\u003cli data-start=\"1621\" data-end=\"1682\"\u003eEliminates cold spots for a full-body infrared experience\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1684\" data-end=\"1806\"\u003eTogether, these emitters create a complete 360° heating environment—powerful, comfortable, and ideal for 3–4 users simultaneously.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-start=\"1813\" data-end=\"1853\"\u003eCrafted from 100% Canadian Spruce\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-start=\"1855\" data-end=\"1942\"\u003eThe Apollon’s structure is built entirely from 100% Canadian Spruce, known for its:\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-start=\"1944\" data-end=\"2086\"\u003e\n\u003cli data-start=\"1944\" data-end=\"1970\"\u003eExceptional durability\u003c\/li\u003e\n\u003cli data-start=\"1971\" data-end=\"2003\"\u003eExcellent thermal insulation\u003c\/li\u003e\n\u003cli data-start=\"2004\" data-end=\"2047\"\u003eNatural resistance to heat and moisture\u003c\/li\u003e\n\u003cli data-start=\"2048\" data-end=\"2086\"\u003eBeautiful knot-free premium finish\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-start=\"2088\" data-end=\"2178\"\u003eThe result is a sturdy, elegant cabin that enhances both performance and aesthetic appeal.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-start=\"2185\" data-end=\"2217\"\u003eSpacious 3–4 Person Cabin\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\" data-start=\"2219\" data-end=\"2349\"\u003eWhether you're relaxing with family or enjoying a restorative session alone, the Apollon’s 150 × 150 × 190 cm interior offers:\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-start=\"2351\" data-end=\"2506\"\u003e\n\u003cli data-start=\"2351\" data-end=\"2389\"\u003eComfortable seating for 3–4 adults\u003c\/li\u003e\n\u003cli data-start=\"2390\" data-end=\"2439\"\u003eA bright, open feel thanks to its wide layout\u003c\/li\u003e\n\u003cli data-start=\"2440\" data-end=\"2506\"\u003ePlenty of room for stretching, leaning back or shared sessions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-start=\"2508\" data-end=\"2607\"\u003eDesigned for indoor settings, it fits perfectly in home gyms, wellness rooms, or relaxation spaces.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\" data-start=\"2614\" data-end=\"2651\"\u003eWellness Benefits You Can Feel\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\"\u003eRegular infrared sauna use supports:\u003c\/p\u003e\n\u003cul style=\"text-align: left;\" data-start=\"2691\" data-end=\"2875\"\u003e\n\u003cli data-start=\"2691\" data-end=\"2717\"\u003eDeep muscle relaxation\u003c\/li\u003e\n\u003cli data-start=\"2718\" data-end=\"2752\"\u003eFaster recovery after exercise\u003c\/li\u003e\n\u003cli data-start=\"2753\" data-end=\"2777\"\u003eImproved circulation\u003c\/li\u003e\n\u003cli data-start=\"2778\" data-end=\"2815\"\u003eStress reduction and better sleep\u003c\/li\u003e\n\u003cli data-start=\"2816\" data-end=\"2849\"\u003eJoint comfort and flexibility\u003c\/li\u003e\n\u003cli data-start=\"2850\" data-end=\"2875\"\u003eGentle detoxification\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: left;\" data-start=\"2877\" data-end=\"3021\"\u003eThe Apollon’s full-spectrum heat allows you to enjoy these benefits at comfortable temperatures, making daily sessions effortless and enjoyable.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLocation: \u003c\/strong\u003eIndoor\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 3-4 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 150 x 150 x 190 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eQuartz Emitters:\u003c\/strong\u003e x 8\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eCarbon Emitters:\u003c\/strong\u003e x 1\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eStructure and Wood: \u003c\/strong\u003e100% Canadian Spruce\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. \u003c\/span\u003e\u003cspan\u003eThis guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eImportant: \u003c\/strong\u003eFailure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \/ Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eEligibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReporting Issues\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eProcedure\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eContact customer support with photographs or video evidence:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eRefund Conditions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds or replacements are\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-4ec72194-7fff-29e9-588c-87e6f98447f0\"\u003e \u003c\/b\u003eavailable only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFinal Note on Electrical Responsibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Apollon 3–4 Person Infrared Sauna features a powerful full-spectrum infrared heating system designed for effective, even, and deeply therapeutic heat distribution across a spacious multi-user cabin.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eFull-Spectrum Infrared Heating System\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eQuartz Infrared Emitters\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe sauna includes eight high-performance quartz emitters that deliver IR-A and IR-B wavelengths.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThese provide:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFast heat-up times\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDeep muscular penetration\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eImproved circulation and recovery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConsistent warmth around seating areas\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCarbon Floor Heater\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eA dedicated carbon floor panel emits IR-C wavelengths to:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWarm the lower body\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEliminate cold spots\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnhance full-body heat balance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis combination ensures a complete 360° infrared experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePerformance \u0026amp; User Benefits\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSmooth, even cabin heat is ideal for 3–4 users\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOperating temperatures are typically between 40 °C and 60°C\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnhanced relaxation, circulation, and muscle comfort\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSuitable for shared sessions, couples, families, and wellness routines\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSafety \u0026amp; Maintenance\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eKeep all emitters clear and unobstructed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOccasionally, wipe the heaters to remove dust.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure good ventilation before and after sessions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must complete the electrical installation\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSummary\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Apollon 3–4 Person Sauna utilises eight quartz emitters, along with a carbon floor heater, to deliver fast, penetrating, and balanced full-spectrum infrared warmth. Spacious, efficient, and designed for shared wellness, it provides a powerful heat therapy experience in an elegant multi-user cabin.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA qualified, certified electrician must complete all electrical installations. \u003c\/span\u003e\u003cspan\u003eEvery property is different, so cable sizing, circuit setup, and installation requirements may vary depending on your home’s layout and existing electrical system.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003ePower Requirements\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSupply Voltage: \u003c\/strong\u003e230–240V (UK single-phase)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eConnection Type: \u003c\/strong\u003eHard-wired — the sauna is not plug-and-play\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTypical Power Demand: \u003c\/strong\u003eapprox. 2,000–2,500W, depending on model variation\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\n\u003cspan\u003eRecommended Installation\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated circuit for the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRCD protection for safety\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect MCB\/breaker rating chosen by your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAppropriate heat-resistant cable, often 2.5mm², depending on run length.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBecause every home is wired differently, your electrician will determine the exact cable size and breaker needed for safe and compliant installation.\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstaller Responsibilities\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstall a compliant 230–240V single-phase supply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all work complies with BS 7671:2018 UK Wiring Regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eRoute cables safely away from infrared emitters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure proper earthing and bonding.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTest the system before first use.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eProvide certification upon completion.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant Notes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDo not use extension leads, plug sockets, or adapters.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll heater panels must remain unobstructed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical installation must be completed before the sauna is used.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect installation is essential to maintain the warranty and safety.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Delivery Scheduling\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce your sauna is prepared for dispatch from our UK warehouse, we will schedule a kerbside pallet delivery to your address.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will receive:\u003cstrong\u003e\u003c\/strong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA confirmed delivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAn estimated arrival window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements for pallet unloading\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Access Requirements\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure smooth delivery, please make sure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDriveways or kerbside areas are accessible for a pallet truck.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes are clear of obstacles.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePathways are wide enough to allow the pallet to be moved safely.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe may request photos or a short video of your access route to confirm suitability for the delivery vehicle and equipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eKerbside unloading is included at no extra charge.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur delivery team will:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnload the pallet (via pump truck, where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePlace the components at the kerbside or the nearest accessible point.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Inspection on Delivery\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImmediately after unloading:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all components for damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm all parts are present.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis ensures your warranty and delivery protections remain valid.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation Process\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Preparing the Foundation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore installation begins, please ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe base is level, stable, and capable of supporting the sauna and its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe area is fully cleared and ready for assembly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Electrical Requirements (Customer Responsibility)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer’s responsibility and must be carried out by a qualified electrician.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYour electrician must ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompliant power supply and isolator\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull adherence to UK electrical regulations (e.g., BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview of the sauna’s electrical manual before installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompletion of all electrical work before the sauna is powered on\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFailure to use a qualified electrician may void your warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation (Optional)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur carpenter team can assemble your sauna in one day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation quotes are available on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, follow the detailed assembly manual.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare adequate tools and manpower.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAllow 1–2 days for assembly, depending on experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Final Installation Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure the structure is level.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm all glazing, doors, and ventilation are aligned.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHave your electrician complete the final wiring and safety testing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter electrical certification, your sauna is ready for use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll the components of Holl’s saunas are guaranteed for 2 years. The warranty comes into force on the date of dispatch (corresponding to the date the invoice is issued).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe warranty does not apply in the following cases:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMalfunction or damage arising from installation, usage or repair that is not in compliance with the safety instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMalfunction or damage arising from conditions that are unsuitable for the equipment's originally intended purpose.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDamage arising from negligence, accident or force majeure (thunderstorm or bad weather).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMalfunction or damage arising from the use of non-authorised accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover the costs associated with returning the cabin or any of its components to our workshops.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUnder the warranty, if an item is deemed defective by our technicians, it will be exchanged.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInformation and explanations required for their installation will be provided by one of our technicians.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCosts linked to the use of subcontract labour provided by a third party cannot be covered by Holl’s.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the original payment method.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/AES-Apollon-Infrared-Sauna-Manual.pdf?v=1774694210\"\u003e\u003cspan\u003eInstallation Manual \u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":55794973016396,"sku":"POOL-APO-4","price":2999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/132.png?v=1775472717"},{"product_id":"tyra-micro-1-2-person-modern-indoor-sauna-celsium-wellness","title":"Tyra Micro 1-2 Person Modern Indoor Sauna | Celsium Wellness","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch1\u003e\u003cb\u003e\u003cspan\u003eTyra Micro – The Ultimate Space-Saving Luxury Home Sauna\u003c\/span\u003e\u003c\/b\u003e\u003c\/h1\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRedefine your urban sanctuary with the Tyra Micro—the UK’s most sophisticated compact indoor sauna. Engineered for those who refuse to compromise on quality regardless of space, the Tyra Micro delivers a full-scale Finnish recovery experience within a revolutionary vertical footprint.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn 2026, the hallmark of luxury is \"Intelligent Compactness.\" The Tyra Micro is not just a sauna; it is a meticulously crafted piece of wellness furniture designed to fit where traditional saunas cannot. Perfect for master bathrooms, spare rooms, or boutique home gyms, its minimalist design features a stunning glass front that prevents claustrophobia, creating an airy, open feel in even the tightest en-suites.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eThe Tyra Micro Advantage: Elite Performance, Micro Footprint\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. The Ultimate \"Vertical\" Recovery Hub \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Tyra Micro is the definitive answer to luxury living in limited spaces. By optimising the interior height and seating arrangement, it provides a complete sauna experience while occupying minimal floor area. It is the ideal retreat for solo recovery, allowing you to hit peak temperatures (up to 110°C) for intense detoxification and cardiovascular conditioning.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Artisan Craftsmanship \u0026amp; Natural Materials \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDespite its \"Micro\" status, the build quality remains \"Grand.\" Every Tyra Micro is hand-finished using sustainably sourced, premium Nordic timber. The interior features warm, natural Aspen or Thermo-Aspen, known for its splinter-free texture and ability to remain cool to the touch at high heat. The exterior is available in a sleek Black Veneer or natural wood to match your interior décor.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Modern Architectural Aesthetics \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Tyra Micro blurs the line between a traditional spa and a modern art installation. The floor-to-ceiling safety glass door and panel allow natural light to permeate the cabin, while the integrated LED mood lighting transforms your session into a multisensory ritual. It is designed to be a centrepiece, not a closet.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Plug-and-Play Precision \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDesigned for the modern UK home, the Tyra Micro is compatible with advanced, low-wattage heaters that deliver rapid heat-up times without requiring industrial 3-phase power. When paired with a smart controller, you can pre-heat your Micro retreat remotely, ensuring your sanctuary is ready the moment you step through your front door.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specifications (Tyra Micro)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e\u003cspan\u003e 1-2 Person (Optimised for solo recovery).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFootprint:\u003c\/strong\u003e\u003cspan\u003e Ultra-compact, vertical design for bathrooms and spare rooms.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMaterials:\u003c\/strong\u003e\u003cspan\u003e Premium Thermo-Aspen interior; Black Veneer or Natural exterior options.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eGlass:\u003c\/strong\u003e\u003cspan\u003e 8mm Tempered Safety Glass (Clear or Tinted).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHeating:\u003c\/strong\u003e\u003cspan\u003e High-efficiency electric heater compatibility (up to 3.6kW - 4.5kW).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb id=\"docs-internal-guid-a2beca2b-7fff-3767-e32f-278420b39459\"\u003e\u003cspan\u003eInstallation:\u003c\/span\u003e\u003cspan\u003e Precision-fit modular panels for easy \"in-home\" assembly.\u003c\/span\u003e\u003c\/b\u003e\u003cb\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5\u003eSpecification\u003c\/h5\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eModel\u003c\/td\u003e\n\u003ctd\u003eTyra Micro Sauna\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCapacity\u003c\/td\u003e\n\u003ctd\u003eUp to 2 People\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWidth\u003c\/td\u003e\n\u003ctd\u003e1.20 m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLength\u003c\/td\u003e\n\u003ctd\u003e1.30 m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHeight\u003c\/td\u003e\n\u003ctd\u003e2.10 m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFloor Area\u003c\/td\u003e\n\u003ctd\u003e1.56 m²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e~400 kg\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWood Options\u003c\/td\u003e\n\u003ctd\u003eAspen, Black Alder, Thermo Aspen\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGlass Options\u003c\/td\u003e\n\u003ctd\u003eClear, Bronze, Black Planibel, Mirror\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHeater Compatibility\u003c\/td\u003e\n\u003ctd\u003eElectric sauna heater (various options)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAssembly\u003c\/td\u003e\n\u003ctd\u003eFlat-pack indoor install\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch5\u003e\u003c\/h5\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2\u003e\u003cstrong\u003eThe Celsium Sauna Experience Buying Guides\u003c\/strong\u003e\u003c\/h2\u003e\n\u003ch3\u003e\u003cstrong\u003eHow It Works\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003eThe Celsium range represents the pinnacle of Nordic-inspired outdoor wellness. Because each sauna is a bespoke timber structure tailored to your specifications, we follow a meticulous process to ensure your installation is seamless and transparent.\u003c\/p\u003e\n\u003cp\u003eBelow is the step-by-step journey from your initial order to your first session.\u003c\/p\u003e\n\u003ch3\u003e1. Consultation, Place Your Order \u0026amp; Site Assessment\u003c\/h3\u003e\n\u003cp\u003eYour journey begins with selecting the Celsium model that fits your lifestyle, such as the popular Jonas Classic.\u003c\/p\u003e\n\u003cp\u003eWe invite you to schedule a personalised consultation with our specialist team to discuss your project in detail. We recognise that a wellness installation of this calibre is a significant investment, and we are dedicated to providing the expert guidance and transparency you need to move forward with complete confidence.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Logistics:\u003c\/strong\u003e Before we move your sauna into production, we consult with our \"last-mile\" delivery team. We verify your property access and site details to ensure that every logistical hurdle is cleared in advance.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBespoke Confirmation:\u003c\/strong\u003e Once we are confident the site is accessible and the specifications are correct, your order is officially logged.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e2. Handcrafted Production\u003c\/h3\u003e\n\u003cp\u003eCelsium saunas are not mass-produced; they are handcrafted to order.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Timeline:\u003c\/strong\u003e Due to the bespoke nature and high level of customisation, the production lead time is 6 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTotal Lead Time:\u003c\/strong\u003e Once production is complete, we allow an additional 2 weeks for secure transit and delivery coordination, making the total journey from order to your doorstep approximately 8 weeks.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Delivery \u0026amp; Professional Installation Services\u003c\/h3\u003e\n\u003cp\u003eWe believe in a \"concierge\" approach to logistics to ensure your sauna arrives in pristine condition.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplimentary Delivery:\u003c\/strong\u003e Delivery to your kerbside is free of charge.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional Assembly:\u003c\/strong\u003e To ensure your sauna is built to factory standards, we offer an expert installation service. You can request a bespoke quote at the point of purchase, and we will provide a clear timeline for our team to arrive and complete the build.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/h3\u003e\n\u003cp\u003eTo ensure your sauna performs perfectly for decades, two areas of preparation are essential:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e You must provide a solid, level base. This base must be engineered to support the combined weight of the structure and its occupants.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eExample:\u003c\/strong\u003e If your sauna weighs 600kg and is a 4-person model, your base should be rated to support 1,000kg – 1,100kg to account for the \"live load\" of users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Requirements:\u003c\/strong\u003e Electrical installation is the customer’s responsibility. We strongly recommend consulting a qualified electrician before placing your order.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eResources:\u003c\/strong\u003e We will provide you with the specific wiring and heater manuals for your model in advance so your electrician can prepare the correct armoured cabling and RCD protection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Delivery \u0026amp; Inspection\u003c\/h3\u003e\n\u003cp\u003eOn your scheduled delivery day, our team ensures a high-touch handover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePalletised Arrival:\u003c\/strong\u003e Your sauna will arrive securely palletised and weather-wrapped to protect the timber components.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntegrated Assistance:\u003c\/strong\u003e We provide kerbside delivery as standard. However, if access permits, our team will get the pallet as close to your desired position as possible. Our delivery crew will also assist you in manually carrying the individual components from the pallet to your designated installation site.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe 24-Hour Rule:\u003c\/strong\u003e Once unpacked, please check all components carefully. To maintain warranty eligibility, any missing or damaged items must be reported to us within 24 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e6. Installation Pathways\u003c\/h3\u003e\n\u003cp\u003eA Celsium sauna is a precision-engineered structure. You have two primary options for assembly:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eOption A: Internal Installation Team:\u003c\/strong\u003e We can deploy a team of two-three qualified carpenters to assemble your sauna on-site. Most builds are completed in one working day, though larger bespoke structures may take longer.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePricing:\u003c\/strong\u003e The installation fee covers the build. Travel is free within Mainland UK (England).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExtended Areas:\u003c\/strong\u003e We provide installation services to the Channel Islands, Ireland, Scotland, Wales, the Isle of Wight, and Guernsey, though these will be quoted separately based on travel and logistics.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOption B: Independent Carpenter:\u003c\/strong\u003e We recommend that only a qualified carpenter handle the assembly if you are not using our internal team.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e7. Warranty Validation \u0026amp; Handover\u003c\/h3\u003e\n\u003cp\u003eTo validate your manufacturer’s warranty and protect your investment:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEssential Wood Treatment:\u003c\/strong\u003e You must immediately apply a breathable wood oil to both the interior and exterior of the build. This protects the timber from moisture and UV damage while allowing the wood to \"breathe\" during heat cycles.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMechanical \u0026amp; System Check:\u003c\/strong\u003e Our team (or your installer) will verify that all doors, windows, and ventilation slats function smoothly.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTest Cycle:\u003c\/strong\u003e Once the electrician has certified the connection, run a full test cycle of the heater and any integrated LED systems to ensure everything is calibrated correctly.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e8. Enjoy Your Sauna \u0026amp; Aftercare\u003c\/h3\u003e\n\u003cp\u003eYour Celsium sauna is designed to be a lifetime sanctuary.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAftercare:\u003c\/strong\u003e Periodically inspect the timber finish and the electrical components. We recommend re-applying breathable oil as needed, depending on your local climate.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e As your dedicated reseller, we are here for the long haul. Contact us anytime for replacement parts, seasonal maintenance advice, or technical assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2\u003eProactive Logistics \u0026amp; Lead Times\u003c\/h2\u003e\n\u003cp\u003eWe recognise that a wellness installation of this calibre is a significant investment. We ensure all logistical hurdles are cleared before your sauna enters production.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSite Assessment:\u003c\/strong\u003e Before production begins, we consult with our \"last-mile\" delivery team to verify property access and site details.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProduction Timeline:\u003c\/strong\u003e Celsium saunas are handcrafted to order. The production lead time is 6 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTotal Lead Time:\u003c\/strong\u003e We allow an additional 2 weeks for secure transit and delivery coordination, making the total journey from order to doorstep approximately 8 weeks.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eDelivery \u0026amp; Handover\u003c\/h2\u003e\n\u003cp\u003eWe are committed to a high-touch delivery experience to ensure your sauna arrives in pristine condition.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplimentary Shipping:\u003c\/strong\u003e Delivery to your kerbside is free of charge within the UK Mainland.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePalletised Arrival:\u003c\/strong\u003e Your sauna arrives securely palletised and weather-wrapped to protect the timber components.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntegrated Assistance:\u003c\/strong\u003e As standard, our delivery crew will assist you in manually carrying the individual components from the pallet to your designated installation site (where access permits).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e24-Hour Quality Audit:\u003c\/strong\u003e Please inspect all components upon unpacking. To maintain warranty eligibility, any transit-related concerns must be reported within 24 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003ePreparation Checklist (Pre-Delivery)\u003c\/h2\u003e\n\u003cp\u003eTo ensure a successful installation, the following must be prepared in advance:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e You must provide a solid, level base engineered to support the structure's weight plus the \"live load\" of occupants (e.g., a 600kg sauna for 4 people requires a base rated for 1,000kg – 1,100kg).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Requirements:\u003c\/strong\u003e Electrical installation is the customer’s responsibility. You must consult a qualified electrician to ensure the correct armoured cabling and RCD protection are installed. We will provide specific wiring manuals in advance to assist your professional.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eInstallation Pathways\u003c\/h2\u003e\n\u003cp\u003eA Celsium sauna is a precision-engineered structure. You have two primary options for assembly:\u003c\/p\u003e\n\u003ch3\u003eOption A: Professional Internal Installation\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eWe can deploy a team of 2–3 qualified carpenters to assemble your sauna on-site.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTimeline:\u003c\/strong\u003e Most builds are completed in one working day.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePricing:\u003c\/strong\u003e If you request a quote, we can give you a more accurate price as this is model dependant.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCoverage:\u003c\/strong\u003e Travel is free within Mainland UK (England). Services to the Channel Islands, Ireland, Scotland, Wales, the Isle of Wight, and Guernsey are available and quoted separately.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eOption B: Independent Carpenter\u003c\/h3\u003e\n\u003cp\u003eIf you choose not to use our team, we strongly recommend that only a qualified carpenter handles the assembly to ensure the structure is built to factory specifications.\u003c\/p\u003e\n\u003ch2\u003eWarranty Validation \u0026amp; Ongoing Aftercare\u003c\/h2\u003e\n\u003cp\u003eTo protect your investment and validate your manufacturer’s warranty:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEssential Wood Treatment:\u003c\/strong\u003e You must immediately apply a breathable wood oil to both the interior and exterior to protect the timber from moisture and UV damage.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFinal System Check:\u003c\/strong\u003e Verify that all doors, windows, and ventilation slats operate smoothly, and perform a full heater test cycle once the electrical connection is certified.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e As your dedicated partner, we provide ongoing customer support for the life of your sauna. Contact us anytime for seasonal maintenance advice, replacement parts, or technical assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2\u003eProfessional 2-Year Limited Warranty: Celsium Wellness Saunas\u003c\/h2\u003e\n\u003cp\u003eAs an authorised professional provider of Celsium Wellness Saunas, we offer a comprehensive 2-Year (24-Month) Warranty across our entire sauna collection. Engineered to elite Scandinavian standards, Celsium saunas represent the pinnacle of outdoor and indoor wellness, utilising premium materials and advanced structural craftsmanship to ensure a lifetime of therapeutic performance.\u003c\/p\u003e\n\u003cp\u003eThis warranty provides peace of mind for our high-end clientele, ensuring that your investment is backed by professional-grade hardware guarantees and dedicated technical aftercare.\u003c\/p\u003e\n\u003ch3\u003e1. Warranty Scope \u0026amp; Coverage Duration\u003c\/h3\u003e\n\u003cp\u003eEvery Celsium Wellness product is protected by a 24-month guarantee, effective from the date of delivery. This warranty covers manufacturing and material defects, ensuring your system performs to its intended high-level specifications.\u003c\/p\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003eComponent Category\u003c\/th\u003e\n\u003cth\u003eWarranty Period\u003c\/th\u003e\n\u003cth\u003eCoverage Specifics\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStructural Integrity\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003ctd\u003eMain cabin structure, precision joinery, and frame.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer Defects\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003ctd\u003eAll integrated hardware and production-related faults.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTechnical Support\u003c\/td\u003e\n\u003ctd\u003eLifetime\u003c\/td\u003e\n\u003ctd\u003eAccess to professional wellness consultants and support.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHeater Components\u003c\/td\u003e\n\u003ctd\u003eVaries\u003c\/td\u003e\n\u003ctd\u003eProtected under specific manufacturer terms (Harvia\/HUUM).\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e2. Professional Quality Standards\u003c\/h3\u003e\n\u003cp\u003eCelsium saunas are designed for durability in fluctuating climates. This warranty safeguards the premium engineering that distinguishes Celsium as a leading choice for luxury recovery environments.\u003c\/p\u003e\n\u003ch4\u003eI. Structural \u0026amp; Material Guarantee\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePremium Timber Integrity:\u003c\/strong\u003e Coverage for defects in the raw materials and craftsmanship that compromise the structural safety of the sauna.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePrecision Glazing:\u003c\/strong\u003e Protection for the tempered glass panels and panoramic windows against manufacturing-related stress fractures.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHardware \u0026amp; Fittings:\u003c\/strong\u003e Full coverage for high-durability hinges, handles, and internal bench structures.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eII. Heating \u0026amp; Intelligent Controls\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eManufacturer Alignment:\u003c\/strong\u003e Celsium utilises the world's most reliable heating systems (including Harvia and HUUM). These components are covered under their respective professional warranties, typically ranging from 2–5 years for private residential use.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Safety:\u003c\/strong\u003e Protection for factory-installed wiring and integrated lighting modules when commissioned by a qualified professional.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Professional Installation \u0026amp; Maintenance\u003c\/h3\u003e\n\u003cp\u003eTo ensure the longevity of your 2-year warranty and the safety of the unit, the following professional criteria must be met:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCertified Assembly:\u003c\/strong\u003e The warranty is valid provided the sauna is assembled according to the guidelines in the Celsium User Manual. Please note that certain warranty protections may be invalidated if the unit is not professionally assembled by an authorised team or a certified contractor.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Commissioning:\u003c\/strong\u003e All electrical components, including heaters and control panels, must be connected by a qualified electrician. Proof of certified installation may be required to process a claim.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSite Preparation:\u003c\/strong\u003e The sauna must be placed on a level, solid foundation (concrete, gravel, or reinforced decking) to prevent structural warping or moisture ingress.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMaintenance Protocols:\u003c\/strong\u003e Regular maintenance, including appropriate wood staining and internal cleaning as outlined in the manual, is a prerequisite for continued warranty validity.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. General Exclusions\u003c\/h3\u003e\n\u003cp\u003eThis warranty is designed to protect against faults in craftsmanship and materials. It does not cover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eNatural Wood Characteristics:\u003c\/strong\u003e As a natural product, wood may experience minor discolouration, dimensional changes, or small cracks due to humidity fluctuations. These are not considered defects.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironmental Damage:\u003c\/strong\u003e Damages caused by extreme weather events (storms, lightning, floods) or improper outdoor storage (unassembled units left for over 1 year).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eImproper Use:\u003c\/strong\u003e Damages resulting from maintaining the sauna at temperatures exceeding 120°C or using it for purposes other than its intended function.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnauthorised Repairs:\u003c\/strong\u003e Any modifications or attempted repairs by non-authorised personnel will immediately void the warranty.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Commercial \u0026amp; Trailer Installations\u003c\/h3\u003e\n\u003cp\u003eProducts used in commercial environments (such as spas, rental facilities, gyms, health clubs) or installed on mobile trailers may be subject to unique warranty terms. These terms are different from the 2-year standard and must be confirmed at the time of purchase or in your User Manual.\u003c\/p\u003e\n\u003ch3\u003e6. Claim Procedure \u0026amp; Support\u003c\/h3\u003e\n\u003cp\u003eTo activate your warranty service, any identified defects must be reported to our team within 7 days of discovery.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRequired for Claim:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProof of Purchase and Delivery Date.\u003c\/li\u003e\n\u003cli\u003ePhotographs\/Video of the identified defect.\u003c\/li\u003e\n\u003cli\u003eConfirmation of professional electrical installation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eFor technical assistance or to submit a warranty inquiry, please contact our support team at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003eReturns Policy\u003c\/h5\u003e\n\u003ch2\u003eReturns and Refunds Policy: Bespoke \u0026amp; Made-to-Order Collection\u003c\/h2\u003e\n\u003cp\u003eAt Balance Recovery, we curate a selection of premium, made-to-order products designed to meet the highest standards of wellness and craftsmanship. Because items within our bespoke range are commissioned specifically to your requirements, our returns and refunds policy is structured to reflect the specialised nature of these products.\u003c\/p\u003e\n\u003ch3\u003e1. The Bespoke Nature of Your Purchase\u003c\/h3\u003e\n\u003cp\u003eProducts in our made-to-order collection are commissioned and prepared according to the specific dimensions, materials, and finishes selected at the time of purchase.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFinal Sale:\u003c\/strong\u003e Due to the personalised nature of these items, we are unable to accept returns or offer refunds for a \"change of mind\" once the order has entered production.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAccuracy:\u003c\/strong\u003e We encourage customers to verify all site dimensions and technical requirements before finalising an order.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e2. Natural Material Disclosure\u003c\/h3\u003e\n\u003cp\u003eMany products in our collection are crafted from high-quality, sustainably sourced timber. Wood is a natural, living material, and as such:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnique Characteristics:\u003c\/strong\u003e Every item will feature distinct variations in grain pattern, knots, and texture.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTone \u0026amp; Colour:\u003c\/strong\u003e Final wood shading may vary slightly from digital gallery images or physical samples. These nuances are not considered manufacturing defects but are evidence of the material's authentic, natural origin.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironmental Response:\u003c\/strong\u003e Minor surface \"shakes\" (small cracks) may occur as wood adapts to its environment; these do not compromise the structural integrity or performance of the product.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Order Cancellations and Amendments\u003c\/h3\u003e\n\u003cp\u003eTo ensure timely delivery, orders are processed into the production cycle shortly after confirmation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCancellation Window:\u003c\/strong\u003e You may request a cancellation or amendment within 24 hours of placing your order.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdministration Fees:\u003c\/strong\u003e Cancellations requested after this window, but prior to the commencement of fabrication, will incur a 10% fee to cover administrative costs and material allocation with our production partners.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePost-Fabrication:\u003c\/strong\u003e Once an item has entered production, we are unable to facilitate cancellations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. Damages and Manufacturing Faults\u003c\/h3\u003e\n\u003cp\u003eEvery product undergoes a rigorous quality assurance check before dispatch. In the event of a discrepancy:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eTransit Damage:\u003c\/strong\u003e Please inspect your delivery immediately. Any damage sustained during transit must be noted on the delivery paperwork and reported to \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e within 48 hours, accompanied by photographic evidence.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManufacturing Defects:\u003c\/strong\u003e If a product is found to have an inherent manufacturing fault, please contact our support team. We will coordinate with our specialist technicians to provide a repair, replacement, or refund in accordance with the Consumer Rights Act 2015.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Statutory Rights and Compliance\u003c\/h3\u003e\n\u003cp\u003eOur policy is designed to be fully transparent and compliant with UK Consumer Law:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Contracts Regulations 2013:\u003c\/strong\u003e Bespoke and made-to-order goods are legally exempt from the standard 14-day \"cooling-off\" period for distance selling.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Rights Act 2015:\u003c\/strong\u003e Your purchase must be of satisfactory quality, fit for purpose, and as described. Your statutory rights regarding faulty or misdescribed goods remain fully protected.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e6. Contact and Support\u003c\/h3\u003e\n\u003cp\u003eIf you have any questions regarding the specifications of a product or the status of an existing order, please contact our concierge team:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEmail:\u003c\/strong\u003e \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eResponse Time:\u003c\/strong\u003e We aim to address all inquiries within one business day.\u003c\/p\u003e","brand":"Celsium","offers":[{"title":"Default Title","offer_id":56849621352780,"sku":null,"price":6299.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/126.png?v=1775472621"},{"product_id":"tyra-mini-3-4-person-modern-indoor-sauna-celsium-wellness","title":"Tyra Mini 3-4 Person Modern Indoor Sauna | Celsium Wellness","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2\u003eTyra Mini – The Ultimate Modern 3-4 Person Home Sauna\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRedefine your interior recovery space with the Tyra Mini—the UK’s premier 3-4 person luxury indoor sauna. Engineered for those who demand a full-scale Finnish spa experience within a refined, space-saving footprint, the Tyra Mini is the ultimate fusion of modern aesthetics and ancient thermal ritual.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn 2026, luxury is defined by \"Intentional Space.\" The Tyra Mini is designed to transcend the traditional boxy sauna, acting as a high-end wellness furniture piece that complements the most sophisticated UK homes. Featuring a floor-to-ceiling panoramic glass door and a minimalist silhouette, it creates an airy, open atmosphere even in smaller rooms. Whether installed in a master en-suite, a converted home office, or a basement gym, the Tyra Mini offers a 110°C sanctuary for solo deep-recovery or intimate shared sessions.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eThe Tyra Mini Advantage: Precision Craftsmanship \u0026amp; Health Intelligence\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Optimised 3-4 Person Design\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Tyra Mini is the \"Goldilocks\" of the indoor range. It occupies significantly less floor space than a standard cabin while comfortably accommodating three to four adults. This makes it the definitive choice for city-dwellers and homeowners who prioritise efficiency without sacrificing the ability to share the wellness ritual.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Premium Nordic Materials: Thermo Aspen \u0026amp; Black Veneer\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCrafted by master artisans, the Tyra Mini uses only the finest sustainably sourced timbers. The interior is clad in Thermo Aspen, celebrated for its luxurious, splinter-free texture and its ability to remain comfortably cool to the touch even at high temperatures. For the exterior, choose between a striking Black Veneer for a modern gallery look or a Natural Wood finish for classic warmth.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Panoramic \"Air-Light\" Architecture\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTraditional saunas can feel enclosed; the Tyra Mini feels expansive. The 8mm tempered safety glass facade allows natural light to flow through the cabin, while the integrated LED mood lighting lets you curate the perfect ambience for your post-work wind-down. The ergonomic benching system is designed to maximise legroom, ensuring your 20-minute session is one of absolute comfort.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Smart-Home Ready Performance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDesigned for the modern UK lifestyle, the Tyra Mini is compatible with advanced, energy-efficient heaters that integrate with the latest smart-home ecosystems. When paired with a WiFi-enabled controller, you can pre-heat your retreat from your smartphone, ensuring your 110°C recovery protocol is ready the moment you walk through the door.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specifications (Tyra Mini)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e\u003cspan\u003e 3-4 Persons (Ideal for couples or solo biohacking).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFootprint:\u003c\/strong\u003e\u003cspan\u003e Designed for effortless integration into bathrooms, gyms, and spare rooms.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInternal Wood:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePremium, hypoallergenic Thermo Aspen.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eGlass:\u003c\/strong\u003e\u003cspan\u003e 8mm Clear or Tinted Tempered Safety Glass.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLighting:\u003c\/strong\u003e\u003cspan\u003e Integrated atmospheric LED strips included as standard.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHeater Compatibility:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eHigh-efficiency electric heaters (up to 4.5kW).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb id=\"docs-internal-guid-a057afae-7fff-693b-cfbc-7b9f39c310cc\"\u003e\u003cspan\u003eBuild:\u003c\/span\u003e\u003cspan\u003e Precision-modular panels for clean, \"no-mess\" in-home installation.\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5\u003eSpecification\u003c\/h5\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eModel\u003c\/td\u003e\n\u003ctd\u003eTyra Mini Sauna\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCapacity\u003c\/td\u003e\n\u003ctd\u003e4 People\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWidth\u003c\/td\u003e\n\u003ctd\u003e1.8 m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLength\u003c\/td\u003e\n\u003ctd\u003e1.8 m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHeight\u003c\/td\u003e\n\u003ctd\u003e2.1 m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFloor Area\u003c\/td\u003e\n\u003ctd\u003e3.24 m²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e500 kg\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eMaterials\u003c\/td\u003e\n\u003ctd\u003eNatural Timber \u0026amp; Tempered Glass\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGlass Options\u003c\/td\u003e\n\u003ctd\u003eClear, Bronze, Black Planibel, Mirror\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHeating Support\u003c\/td\u003e\n\u003ctd\u003eElectric sauna heater compatible\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAssembly\u003c\/td\u003e\n\u003ctd\u003eIndoor assembly kit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch5\u003e\u003c\/h5\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2\u003eThe Celsium Sauna Experience Buying Guides\u003c\/h2\u003e\n\u003ch3\u003eHow It Works\u003c\/h3\u003e\n\u003cp\u003eThe Celsium range represents the pinnacle of Nordic-inspired outdoor wellness. Because each sauna is a bespoke timber structure tailored to your specifications, we follow a meticulous process to ensure your installation is seamless and transparent.\u003c\/p\u003e\n\u003cp\u003eBelow is the step-by-step journey from your initial order to your first session.\u003c\/p\u003e\n\u003ch3\u003e1. Consultation, Place Your Order \u0026amp; Site Assessment\u003c\/h3\u003e\n\u003cp\u003eYour journey begins with selecting the Celsium model that fits your lifestyle, such as the popular Jonas Classic.\u003c\/p\u003e\n\u003cp\u003eWe invite you to schedule a personalised consultation with our specialist team to discuss your project in detail. We recognise that a wellness installation of this calibre is a significant investment, and we are dedicated to providing the expert guidance and transparency you need to move forward with complete confidence.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Logistics:\u003c\/strong\u003e Before we move your sauna into production, we consult with our \"last-mile\" delivery team. We verify your property access and site details to ensure that every logistical hurdle is cleared in advance.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBespoke Confirmation:\u003c\/strong\u003e Once we are confident the site is accessible and the specifications are correct, your order is officially logged.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e2. Handcrafted Production\u003c\/h3\u003e\n\u003cp\u003eCelsium saunas are not mass-produced; they are handcrafted to order.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Timeline:\u003c\/strong\u003e Due to the bespoke nature and high level of customisation, the production lead time is 6 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTotal Lead Time:\u003c\/strong\u003e Once production is complete, we allow an additional 2 weeks for secure transit and delivery coordination, making the total journey from order to your doorstep approximately 8 weeks.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Delivery \u0026amp; Professional Installation Services\u003c\/h3\u003e\n\u003cp\u003eWe believe in a \"concierge\" approach to logistics to ensure your sauna arrives in pristine condition.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplimentary Delivery:\u003c\/strong\u003e Delivery to your kerbside is free of charge.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional Assembly:\u003c\/strong\u003e To ensure your sauna is built to factory standards, we offer an expert installation service. You can request a bespoke quote at the point of purchase, and we will provide a clear timeline for our team to arrive and complete the build.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/h3\u003e\n\u003cp\u003eTo ensure your sauna performs perfectly for decades, two areas of preparation are essential:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e You must provide a solid, level base. This base must be engineered to support the combined weight of the structure and its occupants.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eExample:\u003c\/strong\u003e If your sauna weighs 600kg and is a 4-person model, your base should be rated to support 1,000kg – 1,100kg to account for the \"live load\" of users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Requirements:\u003c\/strong\u003e Electrical installation is the customer’s responsibility. We strongly recommend consulting a qualified electrician before placing your order.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eResources:\u003c\/strong\u003e We will provide you with the specific wiring and heater manuals for your model in advance so your electrician can prepare the correct armoured cabling and RCD protection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Delivery \u0026amp; Inspection\u003c\/h3\u003e\n\u003cp\u003eOn your scheduled delivery day, our team ensures a high-touch handover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePalletised Arrival:\u003c\/strong\u003e Your sauna will arrive securely palletised and weather-wrapped to protect the timber components.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntegrated Assistance:\u003c\/strong\u003e We provide kerbside delivery as standard. However, if access permits, our team will get the pallet as close to your desired position as possible. Our delivery crew will also assist you in manually carrying the individual components from the pallet to your designated installation site.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe 24-Hour Rule:\u003c\/strong\u003e Once unpacked, please check all components carefully. To maintain warranty eligibility, any missing or damaged items must be reported to us within 24 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e6. Installation Pathways\u003c\/h3\u003e\n\u003cp\u003eA Celsium sauna is a precision-engineered structure. You have two primary options for assembly:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eOption A: Internal Installation Team:\u003c\/strong\u003e We can deploy a team of two-three qualified carpenters to assemble your sauna on-site. Most builds are completed in one working day, though larger bespoke structures may take longer.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePricing:\u003c\/strong\u003e The installation fee covers the build. Travel is free within Mainland UK (England).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExtended Areas:\u003c\/strong\u003e We provide installation services to the Channel Islands, Ireland, Scotland, Wales, the Isle of Wight, and Guernsey, though these will be quoted separately based on travel and logistics.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOption B: Independent Carpenter:\u003c\/strong\u003e We recommend that only a qualified carpenter handle the assembly if you are not using our internal team.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e7. Warranty Validation \u0026amp; Handover\u003c\/h3\u003e\n\u003cp\u003eTo validate your manufacturer’s warranty and protect your investment:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEssential Wood Treatment:\u003c\/strong\u003e You must immediately apply a breathable wood oil to both the interior and exterior of the build. This protects the timber from moisture and UV damage while allowing the wood to \"breathe\" during heat cycles.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMechanical \u0026amp; System Check:\u003c\/strong\u003e Our team (or your installer) will verify that all doors, windows, and ventilation slats function smoothly.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTest Cycle:\u003c\/strong\u003e Once the electrician has certified the connection, run a full test cycle of the heater and any integrated LED systems to ensure everything is calibrated correctly.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e8. Enjoy Your Sauna \u0026amp; Aftercare\u003c\/h3\u003e\n\u003cp\u003eYour Celsium sauna is designed to be a lifetime sanctuary.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAftercare:\u003c\/strong\u003e Periodically inspect the timber finish and the electrical components. We recommend re-applying breathable oil as needed, depending on your local climate.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e As your dedicated reseller, we are here for the long haul. Contact us anytime for replacement parts, seasonal maintenance advice, or technical assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2\u003eProactive Logistics \u0026amp; Lead Times\u003c\/h2\u003e\n\u003cp\u003eWe recognise that a wellness installation of this calibre is a significant investment. We ensure all logistical hurdles are cleared before your sauna enters production.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSite Assessment:\u003c\/strong\u003e Before production begins, we consult with our \"last-mile\" delivery team to verify property access and site details.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProduction Timeline:\u003c\/strong\u003e Celsium saunas are handcrafted to order. The production lead time is 6 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTotal Lead Time:\u003c\/strong\u003e We allow an additional 2 weeks for secure transit and delivery coordination, making the total journey from order to doorstep approximately 8 weeks.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eDelivery \u0026amp; Handover\u003c\/h2\u003e\n\u003cp\u003eWe are committed to a high-touch delivery experience to ensure your sauna arrives in pristine condition.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplimentary Shipping:\u003c\/strong\u003e Delivery to your kerbside is free of charge within the UK Mainland.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePalletised Arrival:\u003c\/strong\u003e Your sauna arrives securely palletised and weather-wrapped to protect the timber components.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntegrated Assistance:\u003c\/strong\u003e As standard, our delivery crew will assist you in manually carrying the individual components from the pallet to your designated installation site (where access permits).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e24-Hour Quality Audit:\u003c\/strong\u003e Please inspect all components upon unpacking. To maintain warranty eligibility, any transit-related concerns must be reported within 24 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003ePreparation Checklist (Pre-Delivery)\u003c\/h2\u003e\n\u003cp\u003eTo ensure a successful installation, the following must be prepared in advance:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e You must provide a solid, level base engineered to support the structure's weight plus the \"live load\" of occupants (e.g., a 600kg sauna for 4 people requires a base rated for 1,000kg – 1,100kg).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Requirements:\u003c\/strong\u003e Electrical installation is the customer’s responsibility. You must consult a qualified electrician to ensure the correct armoured cabling and RCD protection are installed. We will provide specific wiring manuals in advance to assist your professional.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eInstallation Pathways\u003c\/h2\u003e\n\u003cp\u003eA Celsium sauna is a precision-engineered structure. You have two primary options for assembly:\u003c\/p\u003e\n\u003ch3\u003eOption A: Professional Internal Installation\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eWe can deploy a team of 2–3 qualified carpenters to assemble your sauna on-site.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTimeline:\u003c\/strong\u003e Most builds are completed in one working day.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePricing:\u003c\/strong\u003e If you request a quote, we can give you a more accurate price as this is model dependant.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCoverage:\u003c\/strong\u003e Travel is free within Mainland UK (England). Services to the Channel Islands, Ireland, Scotland, Wales, the Isle of Wight, and Guernsey are available and quoted separately.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eOption B: Independent Carpenter\u003c\/h3\u003e\n\u003cp\u003eIf you choose not to use our team, we strongly recommend that only a qualified carpenter handles the assembly to ensure the structure is built to factory specifications.\u003c\/p\u003e\n\u003ch2\u003eWarranty Validation \u0026amp; Ongoing Aftercare\u003c\/h2\u003e\n\u003cp\u003eTo protect your investment and validate your manufacturer’s warranty:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEssential Wood Treatment:\u003c\/strong\u003e You must immediately apply a breathable wood oil to both the interior and exterior to protect the timber from moisture and UV damage.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFinal System Check:\u003c\/strong\u003e Verify that all doors, windows, and ventilation slats operate smoothly, and perform a full heater test cycle once the electrical connection is certified.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e As your dedicated partner, we provide ongoing customer support for the life of your sauna. Contact us anytime for seasonal maintenance advice, replacement parts, or technical assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2\u003eProfessional 2-Year Limited Warranty: Celsium Wellness Saunas\u003c\/h2\u003e\n\u003cp\u003eAs an authorised professional provider of Celsium Wellness Saunas, we offer a comprehensive 2-Year (24-Month) Warranty across our entire sauna collection. Engineered to elite Scandinavian standards, Celsium saunas represent the pinnacle of outdoor and indoor wellness, utilising premium materials and advanced structural craftsmanship to ensure a lifetime of therapeutic performance.\u003c\/p\u003e\n\u003cp\u003eThis warranty provides peace of mind for our high-end clientele, ensuring that your investment is backed by professional-grade hardware guarantees and dedicated technical aftercare.\u003c\/p\u003e\n\u003ch3\u003e1. Warranty Scope \u0026amp; Coverage Duration\u003c\/h3\u003e\n\u003cp\u003eEvery Celsium Wellness product is protected by a 24-month guarantee, effective from the date of delivery. This warranty covers manufacturing and material defects, ensuring your system performs to its intended high-level specifications.\u003c\/p\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003eComponent Category\u003c\/th\u003e\n\u003cth\u003eWarranty Period\u003c\/th\u003e\n\u003cth\u003eCoverage Specifics\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStructural Integrity\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003ctd\u003eMain cabin structure, precision joinery, and frame.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer Defects\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003ctd\u003eAll integrated hardware and production-related faults.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTechnical Support\u003c\/td\u003e\n\u003ctd\u003eLifetime\u003c\/td\u003e\n\u003ctd\u003eAccess to professional wellness consultants and support.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHeater Components\u003c\/td\u003e\n\u003ctd\u003eVaries\u003c\/td\u003e\n\u003ctd\u003eProtected under specific manufacturer terms (Harvia\/HUUM).\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e2. Professional Quality Standards\u003c\/h3\u003e\n\u003cp\u003eCelsium saunas are designed for durability in fluctuating climates. This warranty safeguards the premium engineering that distinguishes Celsium as a leading choice for luxury recovery environments.\u003c\/p\u003e\n\u003ch4\u003eI. Structural \u0026amp; Material Guarantee\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePremium Timber Integrity:\u003c\/strong\u003e Coverage for defects in the raw materials and craftsmanship that compromise the structural safety of the sauna.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePrecision Glazing:\u003c\/strong\u003e Protection for the tempered glass panels and panoramic windows against manufacturing-related stress fractures.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHardware \u0026amp; Fittings:\u003c\/strong\u003e Full coverage for high-durability hinges, handles, and internal bench structures.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eII. Heating \u0026amp; Intelligent Controls\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eManufacturer Alignment:\u003c\/strong\u003e Celsium utilises the world's most reliable heating systems (including Harvia and HUUM). These components are covered under their respective professional warranties, typically ranging from 2–5 years for private residential use.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Safety:\u003c\/strong\u003e Protection for factory-installed wiring and integrated lighting modules when commissioned by a qualified professional.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Professional Installation \u0026amp; Maintenance\u003c\/h3\u003e\n\u003cp\u003eTo ensure the longevity of your 2-year warranty and the safety of the unit, the following professional criteria must be met:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCertified Assembly:\u003c\/strong\u003e The warranty is valid provided the sauna is assembled according to the guidelines in the Celsium User Manual. Please note that certain warranty protections may be invalidated if the unit is not professionally assembled by an authorised team or a certified contractor.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Commissioning:\u003c\/strong\u003e All electrical components, including heaters and control panels, must be connected by a qualified electrician. Proof of certified installation may be required to process a claim.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSite Preparation:\u003c\/strong\u003e The sauna must be placed on a level, solid foundation (concrete, gravel, or reinforced decking) to prevent structural warping or moisture ingress.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMaintenance Protocols:\u003c\/strong\u003e Regular maintenance, including appropriate wood staining and internal cleaning as outlined in the manual, is a prerequisite for continued warranty validity.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. General Exclusions\u003c\/h3\u003e\n\u003cp\u003eThis warranty is designed to protect against faults in craftsmanship and materials. It does not cover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eNatural Wood Characteristics:\u003c\/strong\u003e As a natural product, wood may experience minor discolouration, dimensional changes, or small cracks due to humidity fluctuations. These are not considered defects.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironmental Damage:\u003c\/strong\u003e Damages caused by extreme weather events (storms, lightning, floods) or improper outdoor storage (unassembled units left for over 1 year).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eImproper Use:\u003c\/strong\u003e Damages resulting from maintaining the sauna at temperatures exceeding 120°C or using it for purposes other than its intended function.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnauthorised Repairs:\u003c\/strong\u003e Any modifications or attempted repairs by non-authorised personnel will immediately void the warranty.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Commercial \u0026amp; Trailer Installations\u003c\/h3\u003e\n\u003cp\u003eProducts used in commercial environments (such as spas, rental facilities, gyms, health clubs) or installed on mobile trailers may be subject to unique warranty terms. These terms are different from the 2-year standard and must be confirmed at the time of purchase or in your User Manual.\u003c\/p\u003e\n\u003ch3\u003e6. Claim Procedure \u0026amp; Support\u003c\/h3\u003e\n\u003cp\u003eTo activate your warranty service, any identified defects must be reported to our team within 7 days of discovery.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRequired for Claim:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProof of Purchase and Delivery Date.\u003c\/li\u003e\n\u003cli\u003ePhotographs\/Video of the identified defect.\u003c\/li\u003e\n\u003cli\u003eConfirmation of professional electrical installation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eFor technical assistance or to submit a warranty inquiry, please contact our support team at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003eReturns Policy\u003c\/h5\u003e\n\u003ch2\u003eReturns and Refunds Policy: Bespoke \u0026amp; Made-to-Order Collection\u003c\/h2\u003e\n\u003cp\u003eAt Balance Recovery, we curate a selection of premium, made-to-order products designed to meet the highest standards of wellness and craftsmanship. Because items within our bespoke range are commissioned specifically to your requirements, our returns and refunds policy is structured to reflect the specialised nature of these products.\u003c\/p\u003e\n\u003ch3\u003e1. The Bespoke Nature of Your Purchase\u003c\/h3\u003e\n\u003cp\u003eProducts in our made-to-order collection are commissioned and prepared according to the specific dimensions, materials, and finishes selected at the time of purchase.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFinal Sale:\u003c\/strong\u003e Due to the personalised nature of these items, we are unable to accept returns or offer refunds for a \"change of mind\" once the order has entered production.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAccuracy:\u003c\/strong\u003e We encourage customers to verify all site dimensions and technical requirements before finalising an order.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e2. Natural Material Disclosure\u003c\/h3\u003e\n\u003cp\u003eMany products in our collection are crafted from high-quality, sustainably sourced timber. Wood is a natural, living material, and as such:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnique Characteristics:\u003c\/strong\u003e Every item will feature distinct variations in grain pattern, knots, and texture.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTone \u0026amp; Colour:\u003c\/strong\u003e Final wood shading may vary slightly from digital gallery images or physical samples. These nuances are not considered manufacturing defects but are evidence of the material's authentic, natural origin.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironmental Response:\u003c\/strong\u003e Minor surface \"shakes\" (small cracks) may occur as wood adapts to its environment; these do not compromise the structural integrity or performance of the product.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Order Cancellations and Amendments\u003c\/h3\u003e\n\u003cp\u003eTo ensure timely delivery, orders are processed into the production cycle shortly after confirmation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCancellation Window:\u003c\/strong\u003e You may request a cancellation or amendment within 24 hours of placing your order.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdministration Fees:\u003c\/strong\u003e Cancellations requested after this window, but prior to the commencement of fabrication, will incur a 10% fee to cover administrative costs and material allocation with our production partners.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePost-Fabrication:\u003c\/strong\u003e Once an item has entered production, we are unable to facilitate cancellations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. Damages and Manufacturing Faults\u003c\/h3\u003e\n\u003cp\u003eEvery product undergoes a rigorous quality assurance check before dispatch. In the event of a discrepancy:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eTransit Damage:\u003c\/strong\u003e Please inspect your delivery immediately. Any damage sustained during transit must be noted on the delivery paperwork and reported to contact@balancerecovery.co.uk within 48 hours, accompanied by photographic evidence.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManufacturing Defects:\u003c\/strong\u003e If a product is found to have an inherent manufacturing fault, please contact our support team. We will coordinate with our specialist technicians to provide a repair, replacement, or refund in accordance with the Consumer Rights Act 2015.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Statutory Rights and Compliance\u003c\/h3\u003e\n\u003cp\u003eOur policy is designed to be fully transparent and compliant with UK Consumer Law:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Contracts Regulations 2013:\u003c\/strong\u003e Bespoke and made-to-order goods are legally exempt from the standard 14-day \"cooling-off\" period for distance selling.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Rights Act 2015:\u003c\/strong\u003e Your purchase must be of satisfactory quality, fit for purpose, and as described. Your statutory rights regarding faulty or misdescribed goods remain fully protected.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e6. Contact and Support\u003c\/h3\u003e\n\u003cp\u003eIf you have any questions regarding the specifications of a product or the status of an existing order, please contact our concierge team:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEmail:\u003c\/strong\u003e \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eResponse Time:\u003c\/strong\u003e We aim to address all inquiries within one business day.\u003c\/p\u003e","brand":"Celsium","offers":[{"title":"Default Title","offer_id":56849793319244,"sku":null,"price":8999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/125_f5f50199-c9b2-4d5a-bbca-80d5396aa491.png?v=1775472610"},{"product_id":"tyra-classic-2-4-person-modern-indoor-sauna-celsium-wellness","title":"Tyra Classic 2 - 4 Person Modern Indoor Sauna | Celsium Wellness","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch1\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-03effd95-7fff-7b3d-0c0b-573933f2bb57\"\u003e\u003cspan\u003eTyra Classic – The Definitive Modern Home Sauna for Social Recovery\u003c\/span\u003e\u003c\/b\u003e\n\u003c\/h1\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTransform your residence into a high-performance recovery sanctuary with the Tyra Classic—the UK’s definitive luxury indoor sauna. Balancing a generous interior with a refined, space-conscious silhouette, the Tyra Classic is engineered for those who seek the ultimate in thermal precision and modern design.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn 2026, premium wellness is about \"Longevity Programming.\" The Tyra Classic is a handcrafted masterpiece that moves beyond the traditional cabin to become a permanent architectural fixture. Featuring a stunning floor-to-ceiling glass front and customisable door positioning, it creates a sense of \"open-air\" tranquillity while maintaining the intense 110°C thermal envelope required for metabolic health and deep-tissue recovery. Whether you are hosting a social session for four or reclining for a solo meditation, the Tyra Classic is your home’s private wellness hub.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eThe Tyra Classic Advantage: Finnish Heritage, Modern Engineering\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. The \"Perfect Balance\" 2-4 Person Capacity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Tyra Classic is the most versatile model in the range. Its optimised dimensions provide ample space for up to \u003c\/span\u003e\u003cspan\u003efour adults\u003c\/span\u003e\u003cspan\u003e to sit comfortably or for two users to recline fully. This makes it the premier choice for UK households seeking a \"future-proof\" sauna—compact enough for a larger bathroom or home gym, yet spacious enough for shared family rituals.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Artisan Thermal Craftsmanship\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery Tyra Classic is hand-finished using sustainably sourced, premium Nordic timber. The interior is clad in Thermo Aspen, a wood prized by luxury spas for its hypoallergenic properties, splinter-free texture, and its ability to remain comfortably cool to the touch even during high-heat cycles. For the exterior, choose between a bold Black Veneer gallery finish or Natural Wood for a classic, organic aesthetic.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Acoustic \u0026amp; Visual Serenity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModern wellness demands the removal of digital and mechanical noise. The Tyra Classic features precision-engineered glass seals and an 8mm tempered safety glass facade that maximises natural light while providing a silent, cocooned atmosphere. The integrated LED mood lighting (with optional therapy pulse upgrades) allows you to tailor the ambience to your circadian rhythm, assisting in deep sleep and nervous system regulation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. High-Tech Integration \u0026amp; Biohacking Compatibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDesigned to accommodate the world’s most advanced heating systems, the Tyra Classic is \"Smart-Home Ready.\" Whether you choose the sculptural Huum Drop or the Harvia Spirit SW45, you can integrate WiFi controls to pre-heat your retreat from your smartphone. Its superior insulation ensures it hits target temperatures (up to 110°C) with industry-leading energy efficiency.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specifications (Tyra Classic)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e\u003cspan\u003e 2–4 Persons (Optimised social and solo layout).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFootprint:\u003c\/strong\u003e\u003cspan\u003e Balanced dimensions for master suites, home gyms, and basement conversions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInternal Wood:\u003c\/strong\u003e\u003cspan\u003e Premium, luxury-grade Thermo Aspen.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eGlass:\u003c\/strong\u003e\u003cspan\u003e 8mm Tempered Safety Glass (Clear, Tinted, or Full Mirror options).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLighting:\u003c\/strong\u003e\u003cspan\u003e Integrated atmospheric LED strips (under-bench\/backrest).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHeating Compatibility:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eUp to 4.5kW–6kW high-efficiency electric heaters.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb id=\"docs-internal-guid-ed913491-7fff-0db1-c16c-a2412bcd6b9e\"\u003e\u003cspan\u003eBuild:\u003c\/span\u003e\u003cspan\u003e Precision modular panel system for seamless, non-invasive home assembly.\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5\u003eSpecification\u003c\/h5\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eModel\u003c\/td\u003e\n\u003ctd\u003eTyra Classic Sauna\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCapacity\u003c\/td\u003e\n\u003ctd\u003eUp to 4 People\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFootprint\u003c\/td\u003e\n\u003ctd\u003eApprox. 2.0 m × 2.0 m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWidth\u003c\/td\u003e\n\u003ctd\u003e2.0 m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eLength\u003c\/td\u003e\n\u003ctd\u003e2.0 m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHeight\u003c\/td\u003e\n\u003ctd\u003eApprox. 2.10 m\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFloor Area\u003c\/td\u003e\n\u003ctd\u003e~4 m²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e~600 kg\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eConstruction\u003c\/td\u003e\n\u003ctd\u003ePrecision timber structure\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eExterior Wood Options\u003c\/td\u003e\n\u003ctd\u003eAspen, Black Alder, Thermo Aspen\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGlass Options\u003c\/td\u003e\n\u003ctd\u003eClear, Tinted Bronze, Black Planibel, Full Mirror\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eInterior Woods\u003c\/td\u003e\n\u003ctd\u003eSpruce, Aspen, Black Alder, Thermo Pine, Premium Thermo Aspen\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch5\u003e\u003c\/h5\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2\u003e\u003cstrong\u003eThe Celsium Sauna Experience Buying Guides\u003c\/strong\u003e\u003c\/h2\u003e\n\u003ch3\u003e\u003cstrong\u003eHow It Works\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003eThe Celsium range represents the pinnacle of Nordic-inspired outdoor wellness. Because each sauna is a bespoke timber structure tailored to your specifications, we follow a meticulous process to ensure your installation is seamless and transparent.\u003c\/p\u003e\n\u003cp\u003eBelow is the step-by-step journey from your initial order to your first session.\u003c\/p\u003e\n\u003ch3\u003e1. Consultation, Place Your Order \u0026amp; Site Assessment\u003c\/h3\u003e\n\u003cp\u003eYour journey begins with selecting the Celsium model that fits your lifestyle, such as the popular Jonas Classic.\u003c\/p\u003e\n\u003cp\u003eWe invite you to schedule a personalised consultation with our specialist team to discuss your project in detail. We recognise that a wellness installation of this calibre is a significant investment, and we are dedicated to providing the expert guidance and transparency you need to move forward with complete confidence.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Logistics:\u003c\/strong\u003e Before we move your sauna into production, we consult with our \"last-mile\" delivery team. We verify your property access and site details to ensure that every logistical hurdle is cleared in advance.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBespoke Confirmation:\u003c\/strong\u003e Once we are confident the site is accessible and the specifications are correct, your order is officially logged.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e2. Handcrafted Production\u003c\/h3\u003e\n\u003cp\u003eCelsium saunas are not mass-produced; they are handcrafted to order.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Timeline:\u003c\/strong\u003e Due to the bespoke nature and high level of customisation, the production lead time is 6 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTotal Lead Time:\u003c\/strong\u003e Once production is complete, we allow an additional 2 weeks for secure transit and delivery coordination, making the total journey from order to your doorstep approximately 8 weeks.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Delivery \u0026amp; Professional Installation Services\u003c\/h3\u003e\n\u003cp\u003eWe believe in a \"concierge\" approach to logistics to ensure your sauna arrives in pristine condition.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplimentary Delivery:\u003c\/strong\u003e Delivery to your kerbside is free of charge.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional Assembly:\u003c\/strong\u003e To ensure your sauna is built to factory standards, we offer an expert installation service. You can request a bespoke quote at the point of purchase, and we will provide a clear timeline for our team to arrive and complete the build.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/h3\u003e\n\u003cp\u003eTo ensure your sauna performs perfectly for decades, two areas of preparation are essential:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e You must provide a solid, level base. This base must be engineered to support the combined weight of the structure and its occupants.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eExample:\u003c\/strong\u003e If your sauna weighs 600kg and is a 4-person model, your base should be rated to support 1,000kg – 1,100kg to account for the \"live load\" of users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Requirements:\u003c\/strong\u003e Electrical installation is the customer’s responsibility. We strongly recommend consulting a qualified electrician before placing your order.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eResources:\u003c\/strong\u003e We will provide you with the specific wiring and heater manuals for your model in advance so your electrician can prepare the correct armoured cabling and RCD protection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Delivery \u0026amp; Inspection\u003c\/h3\u003e\n\u003cp\u003eOn your scheduled delivery day, our team ensures a high-touch handover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePalletised Arrival:\u003c\/strong\u003e Your sauna will arrive securely palletised and weather-wrapped to protect the timber components.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntegrated Assistance:\u003c\/strong\u003e We provide kerbside delivery as standard. However, if access permits, our team will get the pallet as close to your desired position as possible. Our delivery crew will also assist you in manually carrying the individual components from the pallet to your designated installation site.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe 24-Hour Rule:\u003c\/strong\u003e Once unpacked, please check all components carefully. To maintain warranty eligibility, any missing or damaged items must be reported to us within 24 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e6. Installation Pathways\u003c\/h3\u003e\n\u003cp\u003eA Celsium sauna is a precision-engineered structure. You have two primary options for assembly:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eOption A: Internal Installation Team:\u003c\/strong\u003e We can deploy a team of two-three qualified carpenters to assemble your sauna on-site. Most builds are completed in one working day, though larger bespoke structures may take longer.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePricing:\u003c\/strong\u003e The installation fee covers the build. Travel is free within Mainland UK (England).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExtended Areas:\u003c\/strong\u003e We provide installation services to the Channel Islands, Ireland, Scotland, Wales, the Isle of Wight, and Guernsey, though these will be quoted separately based on travel and logistics.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOption B: Independent Carpenter:\u003c\/strong\u003e We recommend that only a qualified carpenter handle the assembly if you are not using our internal team.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e7. Warranty Validation \u0026amp; Handover\u003c\/h3\u003e\n\u003cp\u003eTo validate your manufacturer’s warranty and protect your investment:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEssential Wood Treatment:\u003c\/strong\u003e You must immediately apply a breathable wood oil to both the interior and exterior of the build. This protects the timber from moisture and UV damage while allowing the wood to \"breathe\" during heat cycles.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMechanical \u0026amp; System Check:\u003c\/strong\u003e Our team (or your installer) will verify that all doors, windows, and ventilation slats function smoothly.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTest Cycle:\u003c\/strong\u003e Once the electrician has certified the connection, run a full test cycle of the heater and any integrated LED systems to ensure everything is calibrated correctly.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e8. Enjoy Your Sauna \u0026amp; Aftercare\u003c\/h3\u003e\n\u003cp\u003eYour Celsium sauna is designed to be a lifetime sanctuary.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAftercare:\u003c\/strong\u003e Periodically inspect the timber finish and the electrical components. We recommend re-applying breathable oil as needed, depending on your local climate.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e As your dedicated reseller, we are here for the long haul. Contact us anytime for replacement parts, seasonal maintenance advice, or technical assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2\u003eProactive Logistics \u0026amp; Lead Times\u003c\/h2\u003e\n\u003cp\u003eWe recognise that a wellness installation of this calibre is a significant investment. We ensure all logistical hurdles are cleared before your sauna enters production.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSite Assessment:\u003c\/strong\u003e Before production begins, we consult with our \"last-mile\" delivery team to verify property access and site details.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProduction Timeline:\u003c\/strong\u003e Celsium saunas are handcrafted to order. The production lead time is 6 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTotal Lead Time:\u003c\/strong\u003e We allow an additional 2 weeks for secure transit and delivery coordination, making the total journey from order to doorstep approximately 8 weeks.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eDelivery \u0026amp; Handover\u003c\/h2\u003e\n\u003cp\u003eWe are committed to a high-touch delivery experience to ensure your sauna arrives in pristine condition.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplimentary Shipping:\u003c\/strong\u003e Delivery to your kerbside is free of charge within the UK Mainland.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePalletised Arrival:\u003c\/strong\u003e Your sauna arrives securely palletised and weather-wrapped to protect the timber components.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntegrated Assistance:\u003c\/strong\u003e As standard, our delivery crew will assist you in manually carrying the individual components from the pallet to your designated installation site (where access permits).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e24-Hour Quality Audit:\u003c\/strong\u003e Please inspect all components upon unpacking. To maintain warranty eligibility, any transit-related concerns must be reported within 24 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003ePreparation Checklist (Pre-Delivery)\u003c\/h2\u003e\n\u003cp\u003eTo ensure a successful installation, the following must be prepared in advance:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e You must provide a solid, level base engineered to support the structure's weight plus the \"live load\" of occupants (e.g., a 600kg sauna for 4 people requires a base rated for 1,000kg – 1,100kg).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Requirements:\u003c\/strong\u003e Electrical installation is the customer’s responsibility. You must consult a qualified electrician to ensure the correct armoured cabling and RCD protection are installed. We will provide specific wiring manuals in advance to assist your professional.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eInstallation Pathways\u003c\/h2\u003e\n\u003cp\u003eA Celsium sauna is a precision-engineered structure. You have two primary options for assembly:\u003c\/p\u003e\n\u003ch3\u003eOption A: Professional Internal Installation\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eWe can deploy a team of 2–3 qualified carpenters to assemble your sauna on-site.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTimeline:\u003c\/strong\u003e Most builds are completed in one working day.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePricing:\u003c\/strong\u003e If you request a quote, we can give you a more accurate price as this is model dependant.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCoverage:\u003c\/strong\u003e Travel is free within Mainland UK (England). Services to the Channel Islands, Ireland, Scotland, Wales, the Isle of Wight, and Guernsey are available and quoted separately.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eOption B: Independent Carpenter\u003c\/h3\u003e\n\u003cp\u003eIf you choose not to use our team, we strongly recommend that only a qualified carpenter handles the assembly to ensure the structure is built to factory specifications.\u003c\/p\u003e\n\u003ch2\u003eWarranty Validation \u0026amp; Ongoing Aftercare\u003c\/h2\u003e\n\u003cp\u003eTo protect your investment and validate your manufacturer’s warranty:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEssential Wood Treatment:\u003c\/strong\u003e You must immediately apply a breathable wood oil to both the interior and exterior to protect the timber from moisture and UV damage.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFinal System Check:\u003c\/strong\u003e Verify that all doors, windows, and ventilation slats operate smoothly, and perform a full heater test cycle once the electrical connection is certified.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e As your dedicated partner, we provide ongoing customer support for the life of your sauna. Contact us anytime for seasonal maintenance advice, replacement parts, or technical assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2\u003eProfessional 2-Year Limited Warranty: Celsium Wellness Saunas\u003c\/h2\u003e\n\u003cp\u003eAs an authorised professional provider of Celsium Wellness Saunas, we offer a comprehensive 2-Year (24-Month) Warranty across our entire sauna collection. Engineered to elite Scandinavian standards, Celsium saunas represent the pinnacle of outdoor and indoor wellness, utilising premium materials and advanced structural craftsmanship to ensure a lifetime of therapeutic performance.\u003c\/p\u003e\n\u003cp\u003eThis warranty provides peace of mind for our high-end clientele, ensuring that your investment is backed by professional-grade hardware guarantees and dedicated technical aftercare.\u003c\/p\u003e\n\u003ch3\u003e1. Warranty Scope \u0026amp; Coverage Duration\u003c\/h3\u003e\n\u003cp\u003eEvery Celsium Wellness product is protected by a 24-month guarantee, effective from the date of delivery. This warranty covers manufacturing and material defects, ensuring your system performs to its intended high-level specifications.\u003c\/p\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003eComponent Category\u003c\/th\u003e\n\u003cth\u003eWarranty Period\u003c\/th\u003e\n\u003cth\u003eCoverage Specifics\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStructural Integrity\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003ctd\u003eMain cabin structure, precision joinery, and frame.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer Defects\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003ctd\u003eAll integrated hardware and production-related faults.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTechnical Support\u003c\/td\u003e\n\u003ctd\u003eLifetime\u003c\/td\u003e\n\u003ctd\u003eAccess to professional wellness consultants and support.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHeater Components\u003c\/td\u003e\n\u003ctd\u003eVaries\u003c\/td\u003e\n\u003ctd\u003eProtected under specific manufacturer terms (Harvia\/HUUM).\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e2. Professional Quality Standards\u003c\/h3\u003e\n\u003cp\u003eCelsium saunas are designed for durability in fluctuating climates. This warranty safeguards the premium engineering that distinguishes Celsium as a leading choice for luxury recovery environments.\u003c\/p\u003e\n\u003ch4\u003eI. Structural \u0026amp; Material Guarantee\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePremium Timber Integrity:\u003c\/strong\u003e Coverage for defects in the raw materials and craftsmanship that compromise the structural safety of the sauna.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePrecision Glazing:\u003c\/strong\u003e Protection for the tempered glass panels and panoramic windows against manufacturing-related stress fractures.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHardware \u0026amp; Fittings:\u003c\/strong\u003e Full coverage for high-durability hinges, handles, and internal bench structures.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eII. Heating \u0026amp; Intelligent Controls\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eManufacturer Alignment:\u003c\/strong\u003e Celsium utilises the world's most reliable heating systems (including Harvia and HUUM). These components are covered under their respective professional warranties, typically ranging from 2–5 years for private residential use.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Safety:\u003c\/strong\u003e Protection for factory-installed wiring and integrated lighting modules when commissioned by a qualified professional.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Professional Installation \u0026amp; Maintenance\u003c\/h3\u003e\n\u003cp\u003eTo ensure the longevity of your 2-year warranty and the safety of the unit, the following professional criteria must be met:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCertified Assembly:\u003c\/strong\u003e The warranty is valid provided the sauna is assembled according to the guidelines in the Celsium User Manual. Please note that certain warranty protections may be invalidated if the unit is not professionally assembled by an authorised team or a certified contractor.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Commissioning:\u003c\/strong\u003e All electrical components, including heaters and control panels, must be connected by a qualified electrician. Proof of certified installation may be required to process a claim.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSite Preparation:\u003c\/strong\u003e The sauna must be placed on a level, solid foundation (concrete, gravel, or reinforced decking) to prevent structural warping or moisture ingress.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMaintenance Protocols:\u003c\/strong\u003e Regular maintenance, including appropriate wood staining and internal cleaning as outlined in the manual, is a prerequisite for continued warranty validity.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. General Exclusions\u003c\/h3\u003e\n\u003cp\u003eThis warranty is designed to protect against faults in craftsmanship and materials. It does not cover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eNatural Wood Characteristics:\u003c\/strong\u003e As a natural product, wood may experience minor discolouration, dimensional changes, or small cracks due to humidity fluctuations. These are not considered defects.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironmental Damage:\u003c\/strong\u003e Damages caused by extreme weather events (storms, lightning, floods) or improper outdoor storage (unassembled units left for over 1 year).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eImproper Use:\u003c\/strong\u003e Damages resulting from maintaining the sauna at temperatures exceeding 120°C or using it for purposes other than its intended function.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnauthorised Repairs:\u003c\/strong\u003e Any modifications or attempted repairs by non-authorised personnel will immediately void the warranty.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Commercial \u0026amp; Trailer Installations\u003c\/h3\u003e\n\u003cp\u003eProducts used in commercial environments (such as spas, rental facilities, gyms, health clubs) or installed on mobile trailers may be subject to unique warranty terms. These terms are different from the 2-year standard and must be confirmed at the time of purchase or in your User Manual.\u003c\/p\u003e\n\u003ch3\u003e6. Claim Procedure \u0026amp; Support\u003c\/h3\u003e\n\u003cp\u003eTo activate your warranty service, any identified defects must be reported to our team within 7 days of discovery.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRequired for Claim:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProof of Purchase and Delivery Date.\u003c\/li\u003e\n\u003cli\u003ePhotographs\/Video of the identified defect.\u003c\/li\u003e\n\u003cli\u003eConfirmation of professional electrical installation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eFor technical assistance or to submit a warranty inquiry, please contact our support team at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003eReturns Policy\u003c\/h5\u003e\n\u003ch2\u003eReturns and Refunds Policy: Bespoke \u0026amp; Made-to-Order Collection\u003c\/h2\u003e\n\u003cp\u003eAt Balance Recovery, we curate a selection of premium, made-to-order products designed to meet the highest standards of wellness and craftsmanship. Because items within our bespoke range are commissioned specifically to your requirements, our returns and refunds policy is structured to reflect the specialised nature of these products.\u003c\/p\u003e\n\u003ch3\u003e1. The Bespoke Nature of Your Purchase\u003c\/h3\u003e\n\u003cp\u003eProducts in our made-to-order collection are commissioned and prepared according to the specific dimensions, materials, and finishes selected at the time of purchase.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFinal Sale:\u003c\/strong\u003e Due to the personalised nature of these items, we are unable to accept returns or offer refunds for a \"change of mind\" once the order has entered production.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAccuracy:\u003c\/strong\u003e We encourage customers to verify all site dimensions and technical requirements before finalising an order.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e2. Natural Material Disclosure\u003c\/h3\u003e\n\u003cp\u003eMany products in our collection are crafted from high-quality, sustainably sourced timber. Wood is a natural, living material, and as such:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnique Characteristics:\u003c\/strong\u003e Every item will feature distinct variations in grain pattern, knots, and texture.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTone \u0026amp; Colour:\u003c\/strong\u003e Final wood shading may vary slightly from digital gallery images or physical samples. These nuances are not considered manufacturing defects but are evidence of the material's authentic, natural origin.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironmental Response:\u003c\/strong\u003e Minor surface \"shakes\" (small cracks) may occur as wood adapts to its environment; these do not compromise the structural integrity or performance of the product.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Order Cancellations and Amendments\u003c\/h3\u003e\n\u003cp\u003eTo ensure timely delivery, orders are processed into the production cycle shortly after confirmation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCancellation Window:\u003c\/strong\u003e You may request a cancellation or amendment within 24 hours of placing your order.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdministration Fees:\u003c\/strong\u003e Cancellations requested after this window, but prior to the commencement of fabrication, will incur a 10% fee to cover administrative costs and material allocation with our production partners.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePost-Fabrication:\u003c\/strong\u003e Once an item has entered production, we are unable to facilitate cancellations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. Damages and Manufacturing Faults\u003c\/h3\u003e\n\u003cp\u003eEvery product undergoes a rigorous quality assurance check before dispatch. In the event of a discrepancy:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eTransit Damage:\u003c\/strong\u003e Please inspect your delivery immediately. Any damage sustained during transit must be noted on the delivery paperwork and reported to \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e within 48 hours, accompanied by photographic evidence.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManufacturing Defects:\u003c\/strong\u003e If a product is found to have an inherent manufacturing fault, please contact our support team. We will coordinate with our specialist technicians to provide a repair, replacement, or refund in accordance with the Consumer Rights Act 2015.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Statutory Rights and Compliance\u003c\/h3\u003e\n\u003cp\u003eOur policy is designed to be fully transparent and compliant with UK Consumer Law:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Contracts Regulations 2013:\u003c\/strong\u003e Bespoke and made-to-order goods are legally exempt from the standard 14-day \"cooling-off\" period for distance selling.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Rights Act 2015:\u003c\/strong\u003e Your purchase must be of satisfactory quality, fit for purpose, and as described. Your statutory rights regarding faulty or misdescribed goods remain fully protected.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e6. Contact and Support\u003c\/h3\u003e\n\u003cp\u003eIf you have any questions regarding the specifications of a product or the status of an existing order, please contact our concierge team:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEmail:\u003c\/strong\u003e \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eResponse Time:\u003c\/strong\u003e We aim to address all inquiries within one business day.\u003c\/p\u003e","brand":"Celsium","offers":[{"title":"Default Title","offer_id":56849987666252,"sku":null,"price":10749.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/128.png?v=1775472578"},{"product_id":"tyra-grand-4-6-person-premium-indoor-sauna-celsium-wellness","title":"Tyra Grand 4 - 6 Person Premium Indoor Sauna | Celsium Wellness","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch1\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-e0f53f2f-7fff-e3e5-fb56-082a50bf8b83\"\u003e\u003cspan\u003eTyra Grand – The Ultimate Large-Scale Modern Home Sauna\u003c\/span\u003e\u003c\/b\u003e\n\u003c\/h1\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCommand your home wellness landscape with the Tyra Grand—the largest and most prestigious indoor sauna in the Tyra collection. Engineered for those who view recovery as a shared ritual, the Tyra Grand combines expansive architectural glass with the volume required for a world-class 6-person thermal sanctuary.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn 2026, the hallmark of luxury is \"Acoustic Serenity.\" The Tyra Grand) moves beyond the traditional cabin, offering a high-volume architectural statement piece that anchors your home gym or basement suite. Featuring a signature floor-to-ceiling panoramic glass facade, it provides an immersive thermal escape while its 8mm tempered glass creates a silent, \"cocooned\" environment. Whether hosting a social session for six or reclaiming the space for a solo 110°C meditation, the Tyra Grand is the ultimate expression of the \"Home Spa Renaissance.\"\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eThe Tyra Grand Advantage: Grandeur by Design\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Expansive 6-Person Capacity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \"Grand\" is the crown jewel of social wellness. Its generous interior volume is meticulously optimised to comfortably accommodate \u003c\/span\u003e\u003cspan\u003e4 to 6 adults\u003c\/span\u003e\u003cspan\u003e. The multi-level benching system allows for diverse seating arrangements, enabling guests to find their ideal \"thermal zone\" or allowing two users to fully recline for deep, uninterrupted Heat Shock Protein (HSP) activation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Artisan Craftsmanship \u0026amp; Material Purity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery Tyra Grand is hand-finished using sustainably sourced, premium Nordic timber. The interior is clad in Thermo Aspen, a wood celebrated by luxury designers for its hypoallergenic properties and its ability to remain comfortably cool to the touch even at peak temperatures. For the exterior, choose between:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eBlack Veneer:\u003c\/strong\u003e\u003cspan\u003e For a striking, modern gallery aesthetic.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNatural Wood:\u003c\/strong\u003e\u003cspan\u003e For a timeless, organic Scandi-luxe feel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e \u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Architectural Flexibility \u0026amp; Stealth Installation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDesigned to integrate seamlessly into high-end UK renovations, the Tyra Grand features a modular panel system that allows for clean, non-invasive installation in master suites or converted spaces. The glass facade can be customised (\u003c\/span\u003e\u003cspan\u003eClear, Tinted, or Full Mirror\u003c\/span\u003e\u003cspan\u003e) to ensure the sauna either blends into your décor or acts as a bold, light-reflecting centrepiece.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. High-Performance Smart Integration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Tyra Grand is \"Smart-Home Ready,\" designed to house the world's most powerful and efficient heaters. When paired with WiFi-enabled hubs like the Huum Hive or Harvia Spirit, you can pre-heat your 6-person sanctuary from your smartphone, ensuring your social recovery session or private detox protocol is ready the moment you finish your training.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specifications (Tyra Grand)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e\u003cspan\u003e 4–6 Persons (Grand social layout).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFootprint:\u003c\/strong\u003e\u003cspan\u003e The largest indoor footprint in the Tyra range, designed for dedicated wellness rooms.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInternal Wood:\u003c\/strong\u003e\u003cspan\u003e Premium, luxury-grade Thermo Aspen.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eGlass:\u003c\/strong\u003e\u003cspan\u003e 8mm Tempered Safety Glass (Panoramic Facade).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLighting:\u003c\/strong\u003e\u003cspan\u003e Integrated atmospheric LED strips (Under-bench \u0026amp; Backrest).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHeater Compatibility:\u003c\/strong\u003e\u003cspan\u003e Recommended for 6kW–9kW high-efficiency electric heaters.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb id=\"docs-internal-guid-3e537f1f-7fff-21c1-bb2a-0487356e4bca\"\u003e\u003cspan\u003eBuild:\u003c\/span\u003e\u003cspan\u003e Precision modular panels for seamless architectural fit.\u003c\/span\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5\u003eSpecification\u003c\/h5\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eFeature\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eModel\u003c\/td\u003e\n\u003ctd\u003eTyra Grand\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCapacity\u003c\/td\u003e\n\u003ctd\u003eUp to 6 People\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eType\u003c\/td\u003e\n\u003ctd\u003eIndoor Luxury Sauna\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDimensions\u003c\/td\u003e\n\u003ctd\u003e2.00m (W) x 2.50m (L) x 2.10m (H)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFloor Area\u003c\/td\u003e\n\u003ctd\u003e5 m²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWeight\u003c\/td\u003e\n\u003ctd\u003e820 kg\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFrontage\u003c\/td\u003e\n\u003ctd\u003eFull Tempered Glass Facade\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHeater\u003c\/td\u003e\n\u003ctd\u003eChoice of Electric Heater \u0026amp; Control (Included)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eWood Options\u003c\/td\u003e\n\u003ctd\u003eSpruce, Aspen, Black Alder, Thermo Pine\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eGlass Options\u003c\/td\u003e\n\u003ctd\u003eClear, Bronze, Black Planibel, Mirror\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAssembly\u003c\/td\u003e\n\u003ctd\u003eIndoor Modular Kit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch5\u003e\u003c\/h5\u003e\n\u003ch5\u003eBuying Guide\u003c\/h5\u003e\n\u003ch2\u003e\u003cstrong\u003eThe Celsium Sauna Experience Buying Guide\u003c\/strong\u003e\u003c\/h2\u003e\n\u003ch3\u003eHow It Works\u003c\/h3\u003e\n\u003cp\u003eThe Celsium range represents the pinnacle of Nordic-inspired outdoor wellness. Because each sauna is a bespoke timber structure tailored to your specifications, we follow a meticulous process to ensure your installation is seamless and transparent.\u003c\/p\u003e\n\u003cp\u003eBelow is the step-by-step journey from your initial order to your first session.\u003c\/p\u003e\n\u003ch3\u003e1. Consultation, Place Your Order \u0026amp; Site Assessment\u003c\/h3\u003e\n\u003cp\u003eYour journey begins with selecting the Celsium model that fits your lifestyle, such as the popular Jonas Classic.\u003c\/p\u003e\n\u003cp\u003eWe invite you to schedule a personalised consultation with our specialist team to discuss your project in detail. We recognise that a wellness installation of this calibre is a significant investment, and we are dedicated to providing the expert guidance and transparency you need to move forward with complete confidence.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Logistics:\u003c\/strong\u003e Before we move your sauna into production, we consult with our \"last-mile\" delivery team. We verify your property access and site details to ensure that every logistical hurdle is cleared in advance.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBespoke Confirmation:\u003c\/strong\u003e Once we are confident the site is accessible and the specifications are correct, your order is officially logged.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e2. Handcrafted Production\u003c\/h3\u003e\n\u003cp\u003eCelsium saunas are not mass-produced; they are handcrafted to order.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Timeline:\u003c\/strong\u003e Due to the bespoke nature and high level of customisation, the production lead time is 6 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTotal Lead Time:\u003c\/strong\u003e Once production is complete, we allow an additional 2 weeks for secure transit and delivery coordination, making the total journey from order to your doorstep approximately 8 weeks.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Delivery \u0026amp; Professional Installation Services\u003c\/h3\u003e\n\u003cp\u003eWe believe in a \"concierge\" approach to logistics to ensure your sauna arrives in pristine condition.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplimentary Delivery:\u003c\/strong\u003e Delivery to your kerbside is free of charge.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional Assembly:\u003c\/strong\u003e To ensure your sauna is built to factory standards, we offer an expert installation service. You can request a bespoke quote at the point of purchase, and we will provide a clear timeline for our team to arrive and complete the build.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/h3\u003e\n\u003cp\u003eTo ensure your sauna performs perfectly for decades, two areas of preparation are essential:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e You must provide a solid, level base. This base must be engineered to support the combined weight of the structure and its occupants.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eExample:\u003c\/strong\u003e If your sauna weighs 600kg and is a 4-person model, your base should be rated to support 1,000kg – 1,100kg to account for the \"live load\" of users.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Requirements:\u003c\/strong\u003e Electrical installation is the customer’s responsibility. We strongly recommend consulting a qualified electrician before placing your order.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eResources:\u003c\/strong\u003e We will provide you with the specific wiring and heater manuals for your model in advance so your electrician can prepare the correct armoured cabling and RCD protection.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Delivery \u0026amp; Inspection\u003c\/h3\u003e\n\u003cp\u003eOn your scheduled delivery day, our team ensures a high-touch handover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePalletised Arrival:\u003c\/strong\u003e Your sauna will arrive securely palletised and weather-wrapped to protect the timber components.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntegrated Assistance:\u003c\/strong\u003e We provide kerbside delivery as standard. However, if access permits, our team will get the pallet as close to your desired position as possible. Our delivery crew will also assist you in manually carrying the individual components from the pallet to your designated installation site.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe 24-Hour Rule:\u003c\/strong\u003e Once unpacked, please check all components carefully. To maintain warranty eligibility, any missing or damaged items must be reported to us within 24 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e6. Installation Pathways\u003c\/h3\u003e\n\u003cp\u003eA Celsium sauna is a precision-engineered structure. You have two primary options for assembly:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eOption A: Internal Installation Team:\u003c\/strong\u003e We can deploy a team of two-three qualified carpenters to assemble your sauna on-site. Most builds are completed in one working day, though larger bespoke structures may take longer.\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePricing:\u003c\/strong\u003e The installation fee covers the build. Travel is free within Mainland UK (England).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExtended Areas:\u003c\/strong\u003e We provide installation services to the Channel Islands, Ireland, Scotland, Wales, the Isle of Wight, and Guernsey, though these will be quoted separately based on travel and logistics.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOption B: Independent Carpenter:\u003c\/strong\u003e We recommend that only a qualified carpenter handle the assembly if you are not using our internal team.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e7. Warranty Validation \u0026amp; Handover\u003c\/h3\u003e\n\u003cp\u003eTo validate your manufacturer’s warranty and protect your investment:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEssential Wood Treatment:\u003c\/strong\u003e You must immediately apply a breathable wood oil to both the interior and exterior of the build. This protects the timber from moisture and UV damage while allowing the wood to \"breathe\" during heat cycles.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMechanical \u0026amp; System Check:\u003c\/strong\u003e Our team (or your installer) will verify that all doors, windows, and ventilation slats function smoothly.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTest Cycle:\u003c\/strong\u003e Once the electrician has certified the connection, run a full test cycle of the heater and any integrated LED systems to ensure everything is calibrated correctly.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e8. Enjoy Your Sauna \u0026amp; Aftercare\u003c\/h3\u003e\n\u003cp\u003eYour Celsium sauna is designed to be a lifetime sanctuary.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAftercare:\u003c\/strong\u003e Periodically inspect the timber finish and the electrical components. We recommend re-applying breathable oil as needed, depending on your local climate.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e As your dedicated reseller, we are here for the long haul. Contact us anytime for replacement parts, seasonal maintenance advice, or technical assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2\u003eProactive Logistics \u0026amp; Lead Times\u003c\/h2\u003e\n\u003cp\u003eWe recognise that a wellness installation of this calibre is a significant investment. We ensure all logistical hurdles are cleared before your sauna enters production.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSite Assessment:\u003c\/strong\u003e Before production begins, we consult with our \"last-mile\" delivery team to verify property access and site details.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProduction Timeline:\u003c\/strong\u003e Celsium saunas are handcrafted to order. The production lead time is 6 weeks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTotal Lead Time:\u003c\/strong\u003e We allow an additional 2 weeks for secure transit and delivery coordination, making the total journey from order to doorstep approximately 8 weeks.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eDelivery \u0026amp; Handover\u003c\/h2\u003e\n\u003cp\u003eWe are committed to a high-touch delivery experience to ensure your sauna arrives in pristine condition.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplimentary Shipping:\u003c\/strong\u003e Delivery to your kerbside is free of charge within the UK Mainland.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePalletised Arrival:\u003c\/strong\u003e Your sauna arrives securely palletised and weather-wrapped to protect the timber components.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIntegrated Assistance:\u003c\/strong\u003e As standard, our delivery crew will assist you in manually carrying the individual components from the pallet to your designated installation site (where access permits).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e24-Hour Quality Audit:\u003c\/strong\u003e Please inspect all components upon unpacking. To maintain warranty eligibility, any transit-related concerns must be reported within 24 hours.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003ePreparation Checklist (Pre-Delivery)\u003c\/h2\u003e\n\u003cp\u003eTo ensure a successful installation, the following must be prepared in advance:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe Foundation:\u003c\/strong\u003e You must provide a solid, level base engineered to support the structure's weight plus the \"live load\" of occupants (e.g., a 600kg sauna for 4 people requires a base rated for 1,000kg – 1,100kg).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Requirements:\u003c\/strong\u003e Electrical installation is the customer’s responsibility. You must consult a qualified electrician to ensure the correct armoured cabling and RCD protection are installed. We will provide specific wiring manuals in advance to assist your professional.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eInstallation Pathways\u003c\/h2\u003e\n\u003cp\u003eA Celsium sauna is a precision-engineered structure. You have two primary options for assembly:\u003c\/p\u003e\n\u003ch3\u003eOption A: Professional Internal Installation\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eWe can deploy a team of 2–3 qualified carpenters to assemble your sauna on-site.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTimeline:\u003c\/strong\u003e Most builds are completed in one working day.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePricing:\u003c\/strong\u003e If you request a quote, we can give you a more accurate price as this is model dependant.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCoverage:\u003c\/strong\u003e Travel is free within Mainland UK (England). Services to the Channel Islands, Ireland, Scotland, Wales, the Isle of Wight, and Guernsey are available and quoted separately.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eOption B: Independent Carpenter\u003c\/h3\u003e\n\u003cp\u003eIf you choose not to use our team, we strongly recommend that only a qualified carpenter handles the assembly to ensure the structure is built to factory specifications.\u003c\/p\u003e\n\u003ch2\u003eWarranty Validation \u0026amp; Ongoing Aftercare\u003c\/h2\u003e\n\u003cp\u003eTo protect your investment and validate your manufacturer’s warranty:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eEssential Wood Treatment:\u003c\/strong\u003e You must immediately apply a breathable wood oil to both the interior and exterior to protect the timber from moisture and UV damage.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFinal System Check:\u003c\/strong\u003e Verify that all doors, windows, and ventilation slats operate smoothly, and perform a full heater test cycle once the electrical connection is certified.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOngoing Support:\u003c\/strong\u003e As your dedicated partner, we provide ongoing customer support for the life of your sauna. Contact us anytime for seasonal maintenance advice, replacement parts, or technical assistance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2\u003eProfessional 2-Year Limited Warranty: Celsium Wellness Saunas\u003c\/h2\u003e\n\u003cp\u003eAs an authorised professional provider of Celsium Wellness Saunas, we offer a comprehensive 2-Year (24-Month) Warranty across our entire sauna collection. Engineered to elite Scandinavian standards, Celsium saunas represent the pinnacle of outdoor and indoor wellness, utilising premium materials and advanced structural craftsmanship to ensure a lifetime of therapeutic performance.\u003c\/p\u003e\n\u003cp\u003eThis warranty provides peace of mind for our high-end clientele, ensuring that your investment is backed by professional-grade hardware guarantees and dedicated technical aftercare.\u003c\/p\u003e\n\u003ch3\u003e1. Warranty Scope \u0026amp; Coverage Duration\u003c\/h3\u003e\n\u003cp\u003eEvery Celsium Wellness product is protected by a 24-month guarantee, effective from the date of delivery. This warranty covers manufacturing and material defects, ensuring your system performs to its intended high-level specifications.\u003c\/p\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth\u003eComponent Category\u003c\/th\u003e\n\u003cth\u003eWarranty Period\u003c\/th\u003e\n\u003cth\u003eCoverage Specifics\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eStructural Integrity\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003ctd\u003eMain cabin structure, precision joinery, and frame.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManufacturer Defects\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003ctd\u003eAll integrated hardware and production-related faults.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eTechnical Support\u003c\/td\u003e\n\u003ctd\u003eLifetime\u003c\/td\u003e\n\u003ctd\u003eAccess to professional wellness consultants and support.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eHeater Components\u003c\/td\u003e\n\u003ctd\u003eVaries\u003c\/td\u003e\n\u003ctd\u003eProtected under specific manufacturer terms (Harvia\/HUUM).\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003e2. Professional Quality Standards\u003c\/h3\u003e\n\u003cp\u003eCelsium saunas are designed for durability in fluctuating climates. This warranty safeguards the premium engineering that distinguishes Celsium as a leading choice for luxury recovery environments.\u003c\/p\u003e\n\u003ch4\u003eI. Structural \u0026amp; Material Guarantee\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePremium Timber Integrity:\u003c\/strong\u003e Coverage for defects in the raw materials and craftsmanship that compromise the structural safety of the sauna.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePrecision Glazing:\u003c\/strong\u003e Protection for the tempered glass panels and panoramic windows against manufacturing-related stress fractures.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHardware \u0026amp; Fittings:\u003c\/strong\u003e Full coverage for high-durability hinges, handles, and internal bench structures.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eII. Heating \u0026amp; Intelligent Controls\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eManufacturer Alignment:\u003c\/strong\u003e Celsium utilises the world's most reliable heating systems (including Harvia and HUUM). These components are covered under their respective professional warranties, typically ranging from 2–5 years for private residential use.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Safety:\u003c\/strong\u003e Protection for factory-installed wiring and integrated lighting modules when commissioned by a qualified professional.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Professional Installation \u0026amp; Maintenance\u003c\/h3\u003e\n\u003cp\u003eTo ensure the longevity of your 2-year warranty and the safety of the unit, the following professional criteria must be met:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCertified Assembly:\u003c\/strong\u003e The warranty is valid provided the sauna is assembled according to the guidelines in the Celsium User Manual. Please note that certain warranty protections may be invalidated if the unit is not professionally assembled by an authorised team or a certified contractor.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eElectrical Commissioning:\u003c\/strong\u003e All electrical components, including heaters and control panels, must be connected by a qualified electrician. Proof of certified installation may be required to process a claim.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSite Preparation:\u003c\/strong\u003e The sauna must be placed on a level, solid foundation (concrete, gravel, or reinforced decking) to prevent structural warping or moisture ingress.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMaintenance Protocols:\u003c\/strong\u003e Regular maintenance, including appropriate wood staining and internal cleaning as outlined in the manual, is a prerequisite for continued warranty validity.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. General Exclusions\u003c\/h3\u003e\n\u003cp\u003eThis warranty is designed to protect against faults in craftsmanship and materials. It does not cover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eNatural Wood Characteristics:\u003c\/strong\u003e As a natural product, wood may experience minor discolouration, dimensional changes, or small cracks due to humidity fluctuations. These are not considered defects.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironmental Damage:\u003c\/strong\u003e Damages caused by extreme weather events (storms, lightning, floods) or improper outdoor storage (unassembled units left for over 1 year).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eImproper Use:\u003c\/strong\u003e Damages resulting from maintaining the sauna at temperatures exceeding 120°C or using it for purposes other than its intended function.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnauthorised Repairs:\u003c\/strong\u003e Any modifications or attempted repairs by non-authorised personnel will immediately void the warranty.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Commercial \u0026amp; Trailer Installations\u003c\/h3\u003e\n\u003cp\u003eProducts used in commercial environments (such as spas, rental facilities, gyms, health clubs) or installed on mobile trailers may be subject to unique warranty terms. These terms are different from the 2-year standard and must be confirmed at the time of purchase or in your User Manual.\u003c\/p\u003e\n\u003ch3\u003e6. Claim Procedure \u0026amp; Support\u003c\/h3\u003e\n\u003cp\u003eTo activate your warranty service, any identified defects must be reported to our team within 7 days of discovery.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRequired for Claim:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eProof of Purchase and Delivery Date.\u003c\/li\u003e\n\u003cli\u003ePhotographs\/Video of the identified defect.\u003c\/li\u003e\n\u003cli\u003eConfirmation of professional electrical installation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eFor technical assistance or to submit a warranty inquiry, please contact our support team at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003eReturns Policy\u003c\/h5\u003e\n\u003ch2\u003eReturns and Refunds Policy: Bespoke \u0026amp; Made-to-Order Collection\u003c\/h2\u003e\n\u003cp\u003eAt Balance Recovery, we curate a selection of premium, made-to-order products designed to meet the highest standards of wellness and craftsmanship. Because items within our bespoke range are commissioned specifically to your requirements, our returns and refunds policy is structured to reflect the specialised nature of these products.\u003c\/p\u003e\n\u003ch3\u003e1. The Bespoke Nature of Your Purchase\u003c\/h3\u003e\n\u003cp\u003eProducts in our made-to-order collection are commissioned and prepared according to the specific dimensions, materials, and finishes selected at the time of purchase.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFinal Sale:\u003c\/strong\u003e Due to the personalised nature of these items, we are unable to accept returns or offer refunds for a \"change of mind\" once the order has entered production.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAccuracy:\u003c\/strong\u003e We encourage customers to verify all site dimensions and technical requirements before finalising an order.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e2. Natural Material Disclosure\u003c\/h3\u003e\n\u003cp\u003eMany products in our collection are crafted from high-quality, sustainably sourced timber. Wood is a natural, living material, and as such:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnique Characteristics:\u003c\/strong\u003e Every item will feature distinct variations in grain pattern, knots, and texture.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTone \u0026amp; Colour:\u003c\/strong\u003e Final wood shading may vary slightly from digital gallery images or physical samples. These nuances are not considered manufacturing defects but are evidence of the material's authentic, natural origin.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnvironmental Response:\u003c\/strong\u003e Minor surface \"shakes\" (small cracks) may occur as wood adapts to its environment; these do not compromise the structural integrity or performance of the product.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e3. Order Cancellations and Amendments\u003c\/h3\u003e\n\u003cp\u003eTo ensure timely delivery, orders are processed into the production cycle shortly after confirmation.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCancellation Window:\u003c\/strong\u003e You may request a cancellation or amendment within 24 hours of placing your order.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdministration Fees:\u003c\/strong\u003e Cancellations requested after this window, but prior to the commencement of fabrication, will incur a 10% fee to cover administrative costs and material allocation with our production partners.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePost-Fabrication:\u003c\/strong\u003e Once an item has entered production, we are unable to facilitate cancellations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e4. Damages and Manufacturing Faults\u003c\/h3\u003e\n\u003cp\u003eEvery product undergoes a rigorous quality assurance check before dispatch. In the event of a discrepancy:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eTransit Damage:\u003c\/strong\u003e Please inspect your delivery immediately. Any damage sustained during transit must be noted on the delivery paperwork and reported to \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e within 48 hours, accompanied by photographic evidence.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eManufacturing Defects:\u003c\/strong\u003e If a product is found to have an inherent manufacturing fault, please contact our support team. We will coordinate with our specialist technicians to provide a repair, replacement, or refund in accordance with the Consumer Rights Act 2015.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e5. Statutory Rights and Compliance\u003c\/h3\u003e\n\u003cp\u003eOur policy is designed to be fully transparent and compliant with UK Consumer Law:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Contracts Regulations 2013:\u003c\/strong\u003e Bespoke and made-to-order goods are legally exempt from the standard 14-day \"cooling-off\" period for distance selling.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConsumer Rights Act 2015:\u003c\/strong\u003e Your purchase must be of satisfactory quality, fit for purpose, and as described. Your statutory rights regarding faulty or misdescribed goods remain fully protected.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e6. Contact and Support\u003c\/h3\u003e\n\u003cp\u003eIf you have any questions regarding the specifications of a product or the status of an existing order, please contact our concierge team:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEmail:\u003c\/strong\u003e \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eResponse Time:\u003c\/strong\u003e We aim to address all inquiries within one business day.\u003c\/p\u003e","brand":"Celsium","offers":[{"title":"Default Title","offer_id":56858538443084,"sku":null,"price":12499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/127.png?v=1775472528"},{"product_id":"holl-s-moon-1-person-infrared-sauna-black-wood","title":"Holl’s Moon 1 Person Infrared Sauna – Black Wood","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2\u003eHoll’s Moon 1-Person Infrared Sauna | Black Wood Designer Edition\u003c\/h2\u003e\n\u003cp\u003eThe Holl’s Moon (HL-MOON1-BLK) is a masterpiece of 2026 wellness architecture. Designed for the individual who refuses to compromise on aesthetics, this 1-person infrared cabin replaces traditional light timbers with a striking, deep Black Wood finish. Its curved, \"Moon\" silhouette isn't just a design statement—it creates a concentrated thermal envelope, ensuring that the infrared waves are perfectly focused on the body for maximum cellular recovery.\u003cbr\u003eEquipped with Full Spectrum Quartz heaters, the Holl’s Moon delivers near, mid, and far-infrared wavelengths simultaneously. This allows for a multi-level experience: from skin-deep detoxification to deep-tissue muscle relief, all contained within a footprint small enough for a master bedroom or a home gym.\u003cbr\u003e\u003c\/p\u003e\n\u003ch3\u003eWhy the Holl’s Moon is the 2026 Leader in Personal Wellness:\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Full Spectrum Quartz Technology\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eUnlike standard carbon heaters that take 20 minutes to warm up, the Holl's Moon Quartz elements provide instant heat.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInstant Start:\u003c\/strong\u003e\u003cspan\u003e Switch it on and start your session immediately—no pre-heating required.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDeep Tissue Penetration:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe Quartz emitters mimic the sun's natural spectrum (without harmful UV), penetrating the dermis to stimulate mitochondrial health and accelerate athletic recovery.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. The \"Black Wood\" Aesthetic\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003eIn 2026, the \"Nordic Noir\" look is the #1 choice for luxury interiors.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eModern Integration:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe black-stained wood allows the sauna to blend into modern home decor, appearing more like a piece of high-end furniture than a traditional sauna.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFSC Certified:\u003c\/strong\u003e\u003cspan\u003e Built with sustainably sourced timber that has been treated for high-temperature stability, ensuring the black finish never fades or outgasses.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. All-In-One \"Biohacking\" Suite\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe Holl’s Moon is designed to be a sensory deprivation and recovery pod.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eChromotherapy:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIntegrated LED lighting allows you to cycle through colors to influence mood (e.g., Blue for calm, Red for energy).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eBluetooth Audio:\u003c\/strong\u003e\u003cspan\u003e Seamlessly pair your smartphone to listen to recovery podcasts or binaural beats through the integrated high-fidelity speakers.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDigital Touch Control:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eManage your entire session—temperature, time, and light—from an intuitive internal panel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003eHoll’s Moon: Technical Vault\u003c\/h3\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLocation\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIndoor\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCapacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1 seated\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eØ102 x 196 cm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInfrared Heaters\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3 x Quartz\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCarbon Panels\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ex 4\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal Power\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1970w\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eStructure and Wood\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExterior – FSC Hemlock \/ Interior – Abachi\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2026 Installation \u0026amp; Home Integration\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003ePlug \u0026amp; Play:\u003c\/strong\u003e\u003cspan\u003e The Holl’s Moon is designed for effortless installation. It runs on a \u003c\/span\u003e\u003cspan\u003estandard UK 3-pin 13A socket\u003c\/span\u003e\u003cspan\u003e, requiring no specialised electrical work.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eZero-Clearance Design:\u003c\/strong\u003e\u003cspan\u003e Because it is an infrared unit, it produces no steam and minimal ambient moisture, making it safe to install on carpeted floors or in rooms without dedicated ventilation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eAssembly: \u003c\/b\u003e\u003cspan\u003eFeatures an innovative \"Fast-Clip\" system, allowing two people to assemble the cabin in under 45 minutes.\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eSpecification\u003c\/h5\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"163\"\u003e \u003ccol width=\"249\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLocation\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIndoor\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCapacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1 seated\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eØ102 x 196 cm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eInfrared Heaters\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3 x Quartz\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCarbon Panels\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ex 4\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal Power\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1970w\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eStructure and Wood\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExterior – FSC Hemlock \/ Interior – Abachi\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003eBuyers Guide\u003c\/h5\u003e\n\u003ch2\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/h2\u003e\n\u003cp\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. This guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e1. Your Order\u003c\/strong\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003ePlace\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e2\u003c\/strong\u003e. \u003cstrong\u003eOrder Processing \u0026amp; Preparation\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e3\u003c\/strong\u003e.\u003cstrong\u003e Delivery Organisation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003cbr\u003e\u003cmeta charset=\"utf-8\"\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4.\u003cstrong\u003e Pre-Installation Preparation\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, please ensure:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003cspan\u003eYou must:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eImportant: Failure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf self-assembling:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003e5\u003c\/strong\u003e.\u003cstrong\u003e Delivery \u0026amp; Unloading\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn the scheduled delivery day:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce delivered, please:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003e6\u003c\/strong\u003e. \u003cstrong\u003eInstallation \/ Assembly\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional Installation (Optional)\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer to self-assemble:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003e7\u003c\/strong\u003e. \u003cstrong\u003eFinishing Touches \u0026amp; Safety Check\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce assembled:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003e8.\u003c\/strong\u003e \u003cstrong\u003eEnjoy Your Sauna \u0026amp; Ongoing Support\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEligibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eReporting Issues\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProcedure\u003c\/strong\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eContact customer support with photographs or video evidence:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eRefund Conditions\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRefunds or replacements are available only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eFinal Note on Electrical Responsibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Heater_Information_1.pdf?v=1781001350\" target=\"_blank\"\u003e\u003cspan data-teams=\"true\"\u003eHeater Information\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2\u003eTechnical Specification: Electrical Supply\u003cbr\u003e\n\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOwner’s Brief for the Holl's Moon 1-Person Infrared Sauna\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eNOTE TO THE PROPERTY OWNER:\u003c\/strong\u003e\u003cspan\u003e While the Holl’s Moon is designed for simple \"Plug-and-Play\" installation, it is a high-draw appliance (1970W). We recommend consulting a \u003c\/span\u003e\u003cspan\u003eRegistered Electrician\u003c\/span\u003e\u003cspan\u003e to verify that the circuit and socket you intend to use are in good condition and capable of handling the load. Always defer to a professional’s judgment regarding your home’s electrical safety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Power Consumption \u0026amp; Supply\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Holl’s Moon operates on a standard domestic electrical supply. However, unlike a television or lamp, it draws a consistent, high current for the duration of your session.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"120\"\u003e \u003ccol width=\"107\"\u003e \u003ccol width=\"116\"\u003e \u003ccol width=\"187\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal Power\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAmperage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConnection Type\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Moon 1\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1970W\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. 8.5A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eStandard UK 3-Pin Plug\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Dedicated Socket Rule\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e We strongly recommend plugging the sauna into a \u003c\/span\u003e\u003cspan\u003ededicated wall socket\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eThe \"No Extension\" Policy\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e You \u003c\/span\u003e\u003cspan\u003emust not\u003c\/span\u003e\u003cspan\u003e use extension leads or multi-plug adapters. The continuous 2kW draw can cause low-quality extension cables to overheat, posing a significant fire risk.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Infrastructure \u0026amp; Component Placement\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe sauna’s \"electrical heart\" is located in the roof panel. As the owner, you should ensure:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSocket Proximity:\u003c\/strong\u003e\u003cspan\u003e The wall socket should be within \u003c\/span\u003e\u003cspan\u003e2 metres\u003c\/span\u003e\u003cspan\u003e of the sauna’s final position.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWiFi Signal\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The \"Smart\" features and remote pre-heating require a stable \u003c\/span\u003e\u003cspan\u003e2.4 GHz WiFi\u003c\/span\u003e\u003cspan\u003e signal\u003cstrong\u003e.\u003c\/strong\u003e Since the sauna is an enclosed structure (Hemlock wood and 8mm glass), check that your router signal is strong at the installation site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eAccessibility:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEnsure the plug remains accessible so the unit can be easily disconnected for maintenance or if you are away from home for long periods.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Integrated \"Plug-and-Play\" Components\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical systems in Moon 1 are pre-installed and pre-tested. During assembly, the process involves connecting labelled, low-voltage \"click\" jacks for the following:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eDual Healthy Heaters\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e 3 Quartz Full Spectrum heaters and 4 Carbon panels.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eControl Hub\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The touchscreen interface and WiFi module.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eLifestyle Tech\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The integrated Bluetooth audio system and the LED Chromotherapy (ceiling and under-bench lighting).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Safety \u0026amp; Insurance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRCD Protection:\u003c\/strong\u003e\u003cspan\u003e Ensure your home’s consumer unit (fuse box) is equipped with an \u003c\/span\u003e\u003cspan\u003eRCD (Residual Current Device)\u003c\/span\u003e\u003cspan\u003e. This is a standard safety feature in modern homes that provides an extra layer of protection for high-draw appliances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eDomestic Installation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e This unit is designed for indoor use in a dry environment. Installing the unit in a damp area (like an unheated garage or near an open shower) can lead to electrical faults and will void your coverage.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2\u003eDelivery \u0026amp; Installation Protocol: Holl’s Moon 1-Person\u003cbr\u003e\n\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFrom Delivery to First Session\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Holl's Moon 1 is a premium designer product. Because of its unique circular architecture and 8mm tempered glass, the transition from delivery to installation must be handled with care to protect the \"Black Wood\" finish and ensure the safety of the glass components.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Arrival \u0026amp; Immediate Inspection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Moon 1 arrives as a palletised, flat-packed unit. To protect your warranty, you must follow the \u003c\/span\u003e\u003cspan\u003e24-hour inspection rule\u003c\/span\u003e\u003cspan\u003e:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eThe Glass \u0026amp; Panel Audit:\u003c\/strong\u003e\u003cspan\u003e You must unbox and inspect the \u003c\/span\u003e\u003cspan\u003e8mm tempered glass door\u003c\/span\u003e\u003cspan\u003e and the \u003c\/span\u003e\u003cspan\u003eblack-finished wood panels\u003c\/span\u003e\u003cspan\u003e within 24 hours. Any transit damage or cosmetic marks must be reported to us immediately.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSafe Storage:\u003c\/strong\u003e\u003cspan\u003e If you are not installing immediately, the crates must be stored in a dry, heated indoor environment. Do not store the wood panels in a damp garage or shed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Preparing the Site\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore installation begins—regardless of who is building the unit—the site must meet these three criteria:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePerfectly Level Floor:\u003c\/strong\u003e\u003cspan\u003e Because the Moon is circular, the floor must be 100% level. Any slight slope will cause the curved panels to misalign and prevent the glass door from sealing correctly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCeiling Clearance:\u003c\/strong\u003e\u003cspan\u003e A minimum ceiling height of \u003c\/span\u003e\u003cspan\u003e210 cm\u003c\/span\u003e\u003cspan\u003e is required to allow the roof panel to be seated and the electronics to be connected.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eDirect Power:\u003c\/span\u003e\u003cspan\u003e A standard 13A wall socket must be within 2 metres. \u003c\/span\u003e\u003cspan\u003eNote:\u003c\/span\u003e\u003cspan\u003e Extension leads must not be used.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Choosing Your Installation Method\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe offer two distinct pathways to get your wellness retreat up and running:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePathway A\u003c\/strong\u003e: Professional Installation\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor a total \"hands-off\" experience, you may choose to have your sauna professionally installed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eThe Service:\u003c\/strong\u003e\u003cspan\u003e A qualified team will handle the heavy lifting, the precision alignment of the circular walls, and the final commissioning of the WiFi and Bluetooth systems.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Result\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e You receive a turnkey product, fully tested and ready for your first session.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePathway B:\u003c\/strong\u003e Self-Assembly\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Holl’s Moon is designed with a \"Fast-Click\" system that makes it possible for two capable adults to complete the setup.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Process\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e This is a \u003c\/span\u003e\u003cspan\u003etwo-person task\u003c\/span\u003e\u003cspan\u003e. It involves seating the curved panels into the floor tracks and connecting the pre-configured \"Plug-and-Play\" wiring looms located in the walls and roof.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eTechnical Support\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e All electrical components (Quartz heaters, Carbon panels, and Control Units) are pre-wired. No specialist electrical wiring is required during the assembly—simply click the labelled jacks together.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Commissioning \u0026amp; WiFi Sync\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce the physical structure is standing:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePower On\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Plug the unit directly into the wall socket.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eApp Setup:\u003c\/strong\u003e\u003cspan\u003e Download Holl's compatible app and sync the unit to your \u003c\/span\u003e\u003cspan\u003e2.4 GHz WiFi\u003c\/span\u003e\u003cspan\u003e. This enables remote pre-heating and lighting control.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Burn\u003c\/strong\u003e-in:\u003c\/span\u003e\u003cspan\u003e Run the sauna at maximum temperature for 30 minutes (while empty) to \"season\" the heaters and the new wood before your first personal session.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Moon 1-Person Sauna: Warranty Statement\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHL-MOON1-BLK Protection \u0026amp; Terms\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Holl's Moon is a premium wellness investment. To ensure the longevity of the FSC-certified Hemlock and the precision infrared components, this warranty is subject to correct handling, environment, and electrical use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Warranty Coverage \u0026amp; Duration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll’s (Poolstar) provides a tiered warranty to reflect the high quality of the materials used:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWood Structure\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e10-Year Warranty\u003c\/span\u003e\u003cspan\u003e against manufacturing defects, major warping, or structural failure of the Hemlock and Abachi wood.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElectrical Components\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e2-Year Warranty\u003c\/span\u003e\u003cspan\u003e covering the Quartz heaters, Carbon panels, Control Unit, Bluetooth system, and LED lighting.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDomestic Use:\u003c\/strong\u003e\u003cspan\u003e These terms apply to private home installations. (Commercial use may carry different terms; please contact us for details).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. The \"Indoor Only\" Clause\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Holl's Moon is strictly an \u003c\/span\u003e\u003cspan\u003eindoor furniture-grade appliance\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eEnvironment:\u003c\/strong\u003e\u003cspan\u003e The warranty is only valid if the sauna is installed in a dry, heated, and ventilated indoor room.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eVoiding Conditions\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Installation in an outdoor setting, a damp\/unheated garden room, a garage with high humidity, or in direct proximity to a swimming pool\/open shower will void the warranty due to the risk of wood swelling and electrical corrosion.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Electrical \u0026amp; Maintenance Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo maintain your 2-year electronics coverage, the following must be observed:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDirect Power:\u003c\/strong\u003e\u003cspan\u003e The unit must be connected directly to a wall socket. Damage caused by the use of \u003c\/span\u003e\u003cspan\u003eextension leads or multi-plug adapters\u003c\/span\u003e\u003cspan\u003e (which can cause voltage drops or overheating) is not covered.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCleaning:\u003c\/strong\u003e\u003cspan\u003e Use only a damp, soft cloth for the black exterior. The use of abrasive chemicals, bleach, or excessive water on the wood panels will void the cosmetic warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWood Care:\u003c\/strong\u003e\u003cspan\u003e As a natural product, minor \"checking\" (small surface cracks) or grain variations are normal and are not considered defects.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Glass \u0026amp; Cosmetic \"Transit\" Warranty\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eThe 24-Hour Rule:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe \u003c\/span\u003e\u003cspan\u003e8mm tempered glass door\u003c\/span\u003e\u003cspan\u003e is a high-value component. Any chips, cracks, or scratches must be reported within \u003c\/span\u003e\u003cspan\u003e24 hours of delivery\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePost-Assembly\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Once the sauna is assembled, the glass is no longer covered for breakage, as this is typically caused by accidental impact or an unlevel floor causing stress on the hinges.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Claims Process\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the unlikely event of a fault:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eProof of Purchase\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Retain your original invoice.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePhoto Evidence:\u003c\/strong\u003e\u003cspan\u003e Clear photos of the issue (and the electrical setup) will be required.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eApp Updates\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e For electronic issues, ensure your unit has the latest firmware updates via the smartphone app, as many \"control\" issues are software-related.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003eReturn Policy\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFaulty or Damaged Items\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Heater_Information_1.pdf?v=1781001350\" target=\"_blank\"\u003e\u003cspan data-teams=\"true\"\u003eResources\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Art-of-Wellness-Catalogue-2026.pdf?v=1781003881\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan data-teams=\"true\"\u003eHoll’s Catalogue 2026\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":57747570065740,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true}]},{"product_id":"holl-s-moon-1-person-infrared-sauna-natural-wood","title":"Holl’s Moon 1 Person Infrared Sauna – Natural Wood","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Moon 1-Person Infrared Sauna | Natural Wood Edition\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eHoll’s Moon (HL-MOON1)\u003c\/span\u003e\u003cspan\u003e in Natural Wood is the 2026 pinnacle of biophilic wellness design. Engineered with a striking \u003c\/span\u003e\u003cspan\u003ecircular architecture\u003c\/span\u003e\u003cspan\u003e, this 1-person infrared pod eliminates the clinical \"box\" feel of traditional saunas, replacing it with an organic, cocoon-like environment. Crafted from a premium combination of \u003c\/span\u003e\u003cspan\u003eFSC Hemlock and Abachi wood\u003c\/span\u003e\u003cspan\u003e, the Natural Edition is designed for those who want a high-tech recovery suite that feels connected to nature.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt its core, the Moon features a sophisticated \u003c\/span\u003e\u003cspan\u003eQuartz-Carbon hybrid heating system\u003c\/span\u003e\u003cspan\u003e. This delivers near, mid, and far-infrared wavelengths for instant, deep-tissue penetration, all while maintaining a minimal footprint in your home.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eWhy the Holl’s Moon Natural is the 2026 Choice for Wellness Purists:\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. The \"Circular Thermal Envelope\"\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Moon’s unique \u003c\/span\u003e\u003cspan\u003eØ102cm diameter\u003c\/span\u003e\u003cspan\u003e isn't just a style choice—it's a thermal advantage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eReflective Geometry\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The curved interior walls help reflect infrared waves more evenly toward the center of the cabin, ensuring 360-degree coverage without \"cold spots.\"\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSpace Efficiency\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The circular footprint allows it to be placed in corners or alcoves where traditional square cabins would feel cramped.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Quartz + Carbon Hybrid Technology\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Moon Natural uses a dual-tech approach to mimic the therapeutic benefits of the sun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003e3 x Full Spectrum Quartz Emitters\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e These provide instant heat and deep-penetrating Near-Infrared waves to stimulate cellular repair and collagen production.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003e4 x Carbon Panels:\u003c\/strong\u003e\u003cspan\u003e These provide a gentle, Far-Infrared \"surround heat\" that encourages a deep, detoxifying sweat at lower, more comfortable air temperatures.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Premium Materiality: Hemlock \u0026amp; Abachi\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn 2026, material transparency is a major ranking factor for luxury wellness.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFSC Hemlock Exterior:\u003c\/strong\u003e\u003cspan\u003e A sustainable, knot-free timber known for its stability and resistance to warping under heat.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eAbachi Interior:\u003c\/strong\u003e\u003cspan\u003e Used in high-end Finnish saunas, Abachi stays cool to the touch, ensuring the benches remain comfortable even during intense 1970W sessions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Moon Natural: Technical Vault\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"146\"\u003e \u003ccol width=\"300\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ EAN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Moon Natural \/ HL-MOON1\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eØ 102 cm x H 196 cm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeating Tech\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3 x Quartz \/ 4 x Carbon Panels\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal Power\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1970W (Plug-and-Play)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWood Materials\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExterior: FSC Hemlock \/ Interior: Abachi\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e230V Standard UK 13A Plug\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConnectivity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBluetooth Audio \/ WiFi Smart Control\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSafety Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Tempered Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003e2026 Professional Installation \u0026amp; Safety\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eTrue Plug-and-Play:\u003c\/span\u003e\u003cspan\u003e At 1970W, the Moon Natural runs safely on any standard \u003c\/span\u003e\u003cspan\u003eUK 13A household socket\u003c\/span\u003e\u003cspan\u003e. No dedicated circuit or electrician is required.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMoisture-Free Operation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAs an infrared unit, the Moon produces \"dry heat\" without steam. It can be safely installed on hardwood floors, carpets, or in master suites without additional ventilation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFast-Assembly System:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe circular panels use a specialized interlocking clip system, allowing for two-person assembly in approximately 45 minutes.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Moon Natural: Technical Specifications\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"146\"\u003e \u003ccol width=\"300\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ EAN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Moon Natural \/ HL-MOON1\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eØ 102 cm x H 196 cm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeating Tech\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e3 x Quartz \/ 4 x Carbon Panels\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal Power\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1970W (Plug-and-Play)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWood Materials\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExterior: FSC Hemlock \/ Interior: Abachi\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e230V Standard UK 13A Plug\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConnectivity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBluetooth Audio \/ WiFi Smart Control\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSafety Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Tempered Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eBuyers Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. This guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Place Your Order\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Order Processing \u0026amp; Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Delivery Organisation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eImportant: Failure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Delivery \u0026amp; Unloading\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn the scheduled delivery day:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Installation \/ Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional Installation (Optional)\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelf-Assembly (Flat-Pack)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce assembled:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003eConfirm the structure is level and stable\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003eCheck all doors, glazing, and ventilation\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003eAfter wiring is complete, perform a first heat-up test\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003eObtain any required electrical certification from your electrician\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease remember:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eEligibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eReporting Issues\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProcedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eContact customer support with photographs or video evidence:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRefund Conditions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRefunds or replacements are available only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFinal Note on Electrical Responsibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Heater_Information_1.pdf?v=1781001350\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan data-teams=\"true\"\u003eHeater Information\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification: Electrical Supply\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIMPORTANT: NOTICE TO THE PROPERTY OWNER\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAlthough the Holl’s Moon is a \"Plug-and-Play\" infrared sauna, it is a high-performance appliance with a sustained power draw of \u003c\/span\u003e\u003cspan\u003e1970W\u003c\/span\u003e\u003cspan\u003e. It is the property owner's responsibility to ensure that the domestic electrical circuit and the specific wall socket intended for use are in a safe, working condition.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend having a \u003c\/span\u003e\u003cspan\u003eRegistered Electrician\u003c\/span\u003e\u003cspan\u003e verify the circuit’s integrity before the first use. Always defer to a professional’s judgment regarding your home’s electrical safety and load capacity.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Power Requirements \u0026amp; Connection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Holl’s Moon is designed to run on a standard UK domestic supply. However, the nature of infrared heating means the unit draws a consistent, high current for the full duration of your session (typically 30–60 minutes).\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"120\"\u003e \u003ccol width=\"107\"\u003e \u003ccol width=\"175\"\u003e \u003ccol width=\"187\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal Power\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOperating Amperage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConnection Type\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Moon 1\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e1970W\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. 8.5A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eStandard UK 3-Pin Plug\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Dedicated Socket Rule:\u003c\/strong\u003e\u003cspan\u003e The sauna must be plugged directly into a permanent wall socket.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eT\u003cstrong\u003ehe \"No Extension\" Policy:\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYou \u003c\/span\u003e\u003cspan\u003emust not\u003c\/span\u003e\u003cspan\u003e use extension leads, multi-plug adapters, or \"daisy-chained\" power strips. High-draw appliances can cause lower-rated extension cables to overheat, posing a significant fire risk.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Infrastructure \u0026amp; Component Placement\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSocket Proximity:\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e The wall socket should be located within \u003c\/span\u003e\u003cspan\u003e2 metres\u003c\/span\u003e\u003cspan\u003e of the sauna.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eRCD Protection\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Ensure your home’s consumer unit (fuse box) is equipped with an \u003c\/span\u003e\u003cspan\u003eRCD (Residual Current Device)\u003c\/span\u003e\u003cspan\u003e. This is a standard safety feature in modern UK homes and is essential for the safe operation of high-power wellness equipment.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWiFi Signal (2.4 GHz)\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The internal control hub and remote pre-heating features require a stable WiFi signal. Because the sauna is a solid wood and glass enclosure, verify that your signal strength is strong at the exact installation site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Internal Wiring (Plug-and-Play)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor those choosing \u003c\/span\u003e\u003cspan\u003eSelf-Assembly\u003c\/span\u003e\u003cspan\u003e, the internal electrical setup involves no hardwiring. All components use pre-installed \"Click\" jacks:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003e\u003cstrong\u003eHeater Connection\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Connecting the 3 Quartz and 4 Carbon panels to the central power hub.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eControl \u0026amp; Audio:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConnecting the touchscreen, Bluetooth speakers, and LED lighting strips.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRoof Hub:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAll connections meet at the central power box located in the roof panel.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Safety Compliance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eIndoor Environment:\u003c\/strong\u003e\u003cspan\u003e This electrical brief is only valid for installations in dry, heated indoor rooms.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSafety Warning\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e If you notice any discolouration on your wall socket or the sauna's plug, or if your circuit breaker trips during use, disconnect the unit immediately and consult a qualified electrician.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAction Plan for the Property Owner\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLocate Power:\u003c\/strong\u003e\u003cspan\u003e Identify a wall socket that is not shared with other high-draw appliances (e.g., heaters or kettles).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eVerify WiFi:\u003c\/strong\u003e\u003cspan\u003e Check that your smartphone can maintain a stable 2.4 GHz connection at the installation spot.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrician Review:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eShare this brief with your electrician to confirm the ring main is suitable for a sustained 1970W load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eDelivery \u0026amp; Installation\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation Protocol: Holl’s Moon (Natural Wood)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch2 dir=\"ltr\"\u003eEnsuring a Flawless Setup for Your Wellness Retreat\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Holl’s Moon is a high-end designer product. Because of its circular architecture and the raw nature of the FSC-certified Hemlock, the handling of the unit upon arrival is critical to maintaining its beauty and technical performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Universal Receipt Protocol (Mandatory for All)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRegardless of your chosen installation method, these steps must be followed to protect your warranty:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe 24-Hour Inspection Rule:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eUpon arrival, you (or your representative) must unbox and inspect the \u003c\/span\u003e\u003cspan\u003e8mm tempered glass door\u003c\/span\u003e\u003cspan\u003e and the \u003c\/span\u003e\u003cspan\u003eNatural Hemlock panels\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eReporting:\u003c\/strong\u003e\u003cspan\u003e Any transit damage, cracks in the glass, or cosmetic marks on the wood must be reported to us within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e. Once assembly begins, the unit is considered accepted in its current condition.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSafe Storage:\u003c\/strong\u003e\u003cspan\u003e If not installing immediately, store the crates in a dry, heated indoor room. Exposure to dampness or fluctuating outdoor temperatures can cause the natural wood to swell or warp before it is assembled.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Pathway 1: Standard Kerbside Delivery (Self-Assembly)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have chosen to handle the setup yourself, please note the following:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Drop-Off\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The pallet is delivered to the nearest accessible point to your property (driveway or kerbside). The driver wil help you carry the components into your home.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eManpower:\u003c\/strong\u003e\u003cspan\u003e Moving the components inside and assembling the unit is a \u003c\/span\u003e\u003cspan\u003etwo-person task\u003c\/span\u003e\u003cspan\u003e. The curved panels are large and require one person to hold the arc in place while the other secures the \"Fast-Click\" fasteners.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eLevelling\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e You must use a spirit level to verify that the floor is perfectly flat. Because of the circular design, even a 1% slope will cause the wall panels to misalign and prevent the roof from seating correctly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Pathway 2: Professional Delivery \u0026amp; Installation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have selected our White-Glove service:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Room of Choice\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Our team will carry the flat-packed sections to the specific room where the sauna will live.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePrecision Build:\u003c\/strong\u003e\u003cspan\u003e The installers will handle the leveling of the base, the alignment of the curved walls, and the hanging of the 8mm glass door to ensure a perfect heat seal.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eTechnical Commissioning\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The team will connect all internal \"Plug-and-Play\" wiring and verify that the Quartz heaters, Carbon panels, and LED lighting are fully operational.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWiFi Handover:\u003c\/strong\u003e\u003cspan\u003e The installers can assist in syncing the sauna to your home network via the smartphone app to ensure the \"Smart\" features are ready to use.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Technical Commissioning (First Power On)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe \"Burn-in\" Session\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e For the very first use, run the sauna at maximum temperature for 30 minutes while empty. This settles the heaters and allows the natural Hemlock scent to season the cabin.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDirect Power Only:\u003c\/strong\u003e\u003cspan\u003e Ensure the unit is plugged directly into a wall socket. \u003c\/span\u003e\u003cspan\u003eThe use of extension leads is strictly prohibited\u003c\/span\u003e\u003cspan\u003e and will void the electrical warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Moon 1-Person Sauna Warranty\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eHL-MOON1 Protection \u0026amp; Maintenance Terms\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Holl’s Moon is a premium investment in your wellbeing. To maintain the integrity of the natural wood and the precision infrared technology, this warranty is subject to adherence to the following care and installation standards.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Warranty Duration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll’s (Poolstar) provides a tiered warranty that reflects the professional grade of the materials:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWood Structure: \u003c\/strong\u003e\u003cspan\u003e10-Year Warranty\u003c\/span\u003e\u003cspan\u003e against manufacturing defects, structural failure, or major warping of the FSC-certified Hemlock and Abachi wood.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eElectronics:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e2-Year Warranty\u003c\/span\u003e\u003cspan\u003e covering the Quartz Full Spectrum heaters, Carbon panels, Control Hub, Bluetooth audio, and LED Chromotherapy systems.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eUsage:\u003c\/strong\u003e\u003cspan\u003e These terms apply to private domestic home installations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Conditions for Validity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo ensure your warranty remains active, the following environmental and technical rules apply:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eIndoor Installation Only:\u003c\/strong\u003e\u003cspan\u003e The Holl’s Moon is a furniture-grade item. It must be installed in a dry, heated, and ventilated indoor room. Installation in uninsulated garden rooms, damp garages, or outdoor sheds will void the warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eThe Level Floor Requirement:\u003c\/strong\u003e\u003cspan\u003e The circular base must be installed on a perfectly level surface. Structural stress or door misalignment caused by an unlevel floor is not covered under the 10-year wood warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eElectrical Safety:\u003c\/strong\u003e\u003cspan\u003e The unit must be plugged directly into a wall socket. Any electrical failure caused by the use of \u003c\/span\u003e\u003cspan\u003eextension leads or multi-plug adapters\u003c\/span\u003e\u003cspan\u003e is not covered.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. The 24-Hour Inspection Rule (Fragile Components)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eThe 8mm Tempered Glass:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eBecause glass is a \"wear and tear\" component once in use, any chips, cracks, or transit damage \u003c\/span\u003e\u003cspan\u003emust be reported within 24 hours of delivery\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePost-Assembly:\u003c\/strong\u003e\u003cspan\u003e Breakage occurring after the 24-hour window or during assembly is considered accidental damage and is not covered by the manufacturer’s warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAs the Moon is crafted from Natural Hemlock, please note:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eOrganic Variation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Minor variations in wood grain, colour, or small surface \"checking\" (fine lines) are natural characteristics of timber and are not considered manufacturing defects.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMaintenance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eTo protect the 10-year warranty, do not use harsh chemical cleaners on the untreated wood. Wipe down the Abachi bench with a damp cloth after use to remove perspiration salts.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Claims Procedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you encounter a fault:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eContact Support:\u003c\/strong\u003e\u003cspan\u003e Provide your original Balance Recovery order number and the EAN (\u003c\/span\u003e\u003cspan\u003eHL-MOON1\u003c\/span\u003e\u003cspan\u003e).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDocumentation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYou will be required to provide photos of the issue and, for electrical claims, a photo of the wall socket connection (to verify no extension leads were used).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eApp Diagnostics:\u003c\/strong\u003e\u003cspan\u003e Many control issues can be resolved via firmware updates. Ensure your sauna is connected to WiFi to receive the latest systemoptimisationss.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cstrong\u003eReturn Policy\u003c\/strong\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/www.automatedenvironmentalsystems.co.uk\/wp-content\/uploads\/2026\/03\/AES-Holls-Moon-Infrared-Sauna-Specifications.pdf\" target=\"_blank\"\u003e\u003cspan data-teams=\"true\"\u003eSpecifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Art-of-Wellness-Catalogue-2026.pdf?v=1781003881\" target=\"_blank\"\u003e\u003cspan data-teams=\"true\"\u003eHoll’s Catalogue 2026\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":57747951059276,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true}]},{"product_id":"holl-s-moon-2-person-infrared-sauna-natural-wood","title":"Holl’s Moon 2 Person Infrared Sauna – Natural Wood","description":"\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Moon 2-Person Infrared Sauna | Natural Wood Edition\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eHoll’s Moon 2 (HL-MOON2)\u003c\/span\u003e\u003cspan\u003e in Natural Wood is a masterpiece of 2026 wellness architecture. Breaking away from the \"clinical box\" feel of traditional saunas, the Moon 2 features a stunning \u003c\/span\u003e\u003cspan\u003ecircular footprint (Ø130 cm)\u003c\/span\u003e\u003cspan\u003e that creates a natural thermal cocoon. This organic shape isn't just a design statement; it facilitates a superior peripheral air circulation and a more immersive 360-degree infrared distribution for two bathers.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCrafted from a premium pairing of \u003c\/span\u003e\u003cspan\u003eFSC Hemlock and Abachi\u003c\/span\u003e\u003cspan\u003e, this edition brings a warm, biophilic aesthetic to any interior. With \u003c\/span\u003e\u003cspan\u003e2305W of Dual-Tech power\u003c\/span\u003e\u003cspan\u003e, integrated \u003c\/span\u003e\u003cspan\u003eWiFi\u003c\/span\u003e\u003cspan\u003e, and a suite of \"Smart-Comfort\" features, it represents the ultimate balance between nature and biohacking technology.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy the Moon 2 Natural is the 2026 Choice for Wellness Purists:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Quartz-Carbon Hybrid \"Surround\" Heat\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Moon 2 uses a sophisticated hybrid system to deliver the full spectrum of infrared benefits:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003e2 x Full Spectrum Quartz Emitters:\u003c\/strong\u003e\u003cspan\u003e These deliver instant heat and deep-reaching Near-Infrared (IR-A) waves, ideal for stimulating mitochondrial health and accelerating muscle recovery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003e6 x Carbon Panels:\u003c\/strong\u003e\u003cspan\u003e Positioned above and below the benches, these provide gentle Far-Infrared (IR-C) waves that trigger a deep, detoxifying sweat at comfortable air temperatures.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Intelligent WiFi \u0026amp; Immersive Experience\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Natural Wood edition is fully integrated with 2026 smart-home standards:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eRemote Pre-Heating\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Use the MyHarvia-compatible WiFi app to start your session while finishing your workout or commute, ensuring the cabin is at your target temperature the moment you arrive.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eSensory Atmosphere\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Features high-fidelity \u003c\/span\u003e\u003cspan\u003eBluetooth audio\u003c\/span\u003e\u003cspan\u003e and an integrated \u003c\/span\u003e\u003cspan\u003eLED ambient lighting strip\u003c\/span\u003e\u003cspan\u003e beneath the benches and in the ceiling for a soft, enveloping glow.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Sustainable Craftsmanship \u0026amp; Design\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFSC Hemlock Exterior:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eResponsibly sourced, knot-free timber that offers exceptional thermal stability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eAbachi Interior:\u003c\/strong\u003e\u003cspan\u003e A luxury wood used in high-end Finnish saunas because it remains cool to the touch, ensuring the benches and backrests never overheat.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eErgonomic Excellence:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eIncludes built-in holders for your smartphone, drinks, magazines, and towels, keeping your sanctuary clutter-free.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Moon 2 Natural: Technical Vault\u003c\/span\u003e\u003c\/h3\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"146\"\u003e \u003ccol width=\"300\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ GTIN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Moon 2 Natural \/ HL-MOON2\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFootprint\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eØ 130 cm x H 196 cm (Circular)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal Power\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2305 W\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Config\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2 x Quartz + 6 x Carbon Panels\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTimber Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExterior: FSC Hemlock \/ Interior: Abachi\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e230V Standard UK 13A Plug\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSafety Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Tempered Safety Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranties\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10 Year Wood \/ 2 Year Electronics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Moon 2 Natural: Technical Specifications\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"146\"\u003e \u003ccol width=\"300\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ GTIN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Moon 2 Natural \/ HL-MOON2\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFootprint\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eØ 130 cm x H 196 cm (Circular)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal Power\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2305 W\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Config\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2 x Quartz + 6 x Carbon Panels\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTimber Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExterior: FSC Hemlock \/ Interior: Abachi\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e230V Standard UK 13A Plug\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSafety Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Tempered Safety Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWarranties\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e10 Year Wood \/ 2 Year Electronics\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003ch5\u003e\u003cbr\u003e\u003c\/h5\u003e\n\u003ch5\u003eBuyers Guide\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. This guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Place Your Order\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Order Processing \u0026amp; Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Delivery Organisation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Pre-Installation Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eBefore delivery, please ensure:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eImportant: Failure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Delivery \u0026amp; Unloading\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn the scheduled delivery day:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Installation \/ Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional Installation (Optional)\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelf-Assembly (Flat-Pack)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eThis includes\u003c\/strong\u003e:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce assembled:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e\u003cb id=\"docs-internal-guid-03f8d525-7fff-3622-0399-69980dc7d20d\"\u003e\u003c\/b\u003eEligibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eReporting Issues\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProcedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eContact customer support with photographs or video evidence:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRefund Conditions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eRefunds or replacements are available only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFinal Note on Electrical Responsibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cspan\u003e\u003cb id=\"docs-internal-guid-0d4aedcc-7fff-eeb0-6203-4e1efa7f2c68\"\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003e\u003cstrong\u003eHeater Information\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Heater_Information_1.pdf?v=1781001350\" rel=\"noopener\" target=\"_blank\"\u003eHeater Information\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification: Electrical Supply\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOwner’s Brief for the Holl's Moon 2-Person Sauna\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003eIMPORTANT: NOTICE TO THE PROPERTY OWNER\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Holl’s Moon 2-Person Sauna is a high-performance wellness appliance. While it features a \"Plug-and-Play\" design, it draws a sustained \u003c\/span\u003e\u003cspan\u003e2305W (Approx. 10 Amps)\u003c\/span\u003e\u003cspan\u003e for the duration of your session.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Responsibility:\u003c\/span\u003e\u003cspan\u003e It is the property owner's responsibility to ensure that the domestic ring-main and the specific wall socket intended for use are in safe, working condition and capable of handling a continuous 10A load. We strongly recommend an inspection by a \u003c\/span\u003e\u003cspan\u003eRegistered Electrician\u003c\/span\u003e\u003cspan\u003e before your first session.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Power Consumption \u0026amp; Load Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA sauna is unique because it draws high power continuously for 30–60 minutes, unlike a kettle which only runs for 2 minutes. This sustained draw can expose weaknesses in old or \"loose\" household wiring.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv align=\"left\" dir=\"ltr\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"120\"\u003e \u003ccol width=\"107\"\u003e \u003ccol width=\"175\"\u003e \u003ccol width=\"187\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal Power\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOperating Amperage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConnection Type\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Moon 2\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e2305W\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. 10.03A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eStandard UK 3-Pin Plug\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe \"Direct Only\" Mandate:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYou \u003c\/span\u003e\u003cspan\u003emust\u003c\/span\u003e\u003cspan\u003e plug the sauna directly into a permanent wall socket.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Extension Lead Prohibition:\u003c\/strong\u003e\u003c\/span\u003e\u003cspan\u003e Do \u003c\/span\u003e\u003cspan\u003enot\u003c\/span\u003e\u003cspan\u003e use extension leads, multi-plug adapters, or \"smart\" Wi-Fi plugs. Most domestic extension leads are not designed for a sustained 10A load and can overheat, melt, or cause a fire.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCircuit Sharing:\u003c\/strong\u003e\u003cspan\u003e Avoid using the sauna on the same circuit as other high-draw appliances (e.g., tumble dryers or electric heaters) to prevent the circuit breaker from tripping.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Safety \u0026amp; RCD Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRCD Protection:\u003c\/strong\u003e\u003cspan\u003e Your home’s consumer unit (fuse box) must be equipped with a \u003c\/span\u003e\u003cspan\u003e30mA RCD\u003c\/span\u003e\u003cspan\u003e. This is a life-saving safety device that cuts power instantly if an electrical fault occurs.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSocket Integrity:\u003c\/strong\u003e\u003cspan\u003e If the wall socket feels warm to the touch or appears discoloured after use, stop using the sauna immediately and have an electrician replace the socket with a heavy-duty equivalent.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Smart Infrastructure \u0026amp; WiFi\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWiFi (2.4 GHz):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe Moon 2 uses an integrated \"Smart Control Hub\" for remote pre-heating.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlacement:\u003c\/strong\u003e\u003cspan\u003e Verify that your smartphone has a strong WiFi signal at the exact installation site. The natural Hemlock wood and 8mm glass can slightly dampen signal strength; if the connection is weak, a WiFi extender may be required to utilize the remote features.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eBluetooth Audio:\u003c\/strong\u003e\u003cspan\u003e The speakers pair directly with your device. Keep the area clear of other high-frequency electronics to avoid audio interference.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Component Placement\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eCable Exit\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The main power cable exits from the roof panel. Ensure there is enough clearance to reach the wall socket without putting tension on the cable.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eAccessibility:\u003c\/strong\u003e\u003cspan\u003e The plug should remain accessible at all times so the unit can be easily disconnected for maintenance or during long periods of non-use.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOwner’s Electrical Action Plan\u003c\/strong\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLocate Power:\u003c\/strong\u003e\u003cspan\u003e Identify a dedicated 13A wall socket within 2 metres of the site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eVerify Circuit\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Ask an electrician if your ring-main is suitable for a sustained 2.3kW load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eTest Connectivity:\u003c\/strong\u003e\u003cspan\u003e Check your 2.4 GHz WiFi signal at the installation point.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation Protocol: Holl’s Moon 2-Person (Natural)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003eHL-MOON2 | Transitioning from Order to First Session\u003c\/h3\u003e\n\u003cp\u003eThe Moon 2-Person model is a significant piece of furniture-grade equipment. Due to its larger Ø 130 cm dimensions and the use of natural, FSC-certified Hemlock, proper handling during the first 24 hours is essential to protect your 10-year warranty.\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Universal Receipt Protocol (Mandatory)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEvery Holl's Moon delivery must follow these safety steps to ensure the product is in perfect condition:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe 24-Hour Inspection Rule:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYou (or your representative) must unbox and inspect the \u003c\/span\u003e\u003cspan\u003e8mm tempered glass door\u003c\/span\u003e\u003cspan\u003e and all \u003c\/span\u003e\u003cspan\u003eNatural Hemlock panels\u003c\/span\u003e\u003cspan\u003e within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCosmetic Reporting:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAny transit damage, glass chips, or structural marks must be reported immediately. Once assembly begins, the unit is considered accepted in its current condition.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNatural Wood Care:\u003c\/strong\u003e\u003cspan\u003e These panels are untreated Hemlock. Ensure your hands are clean when moving the panels to avoid staining the raw wood.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eIndoor Storage:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eStore all crates in a dry, heated indoor room. Do not store the wood in a damp garage or outdoors, as moisture will cause the timber to expand, making the circular alignment impossible.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Choosing Your Installation Pathway\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePathway A\u003c\/strong\u003e: Professional Installation (Recommended)\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGiven the weight and precision required to align the 130cm circular walls, we highly recommend our professional service.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Service:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOur specialist team will carry the panels to your room of choice, assemble the circular structure, and perform the technical commissioning.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eYour Requirement\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e You must ensure the room is clear and the floor is \u003c\/span\u003e\u003cspan\u003eperfectly level\u003c\/span\u003e\u003cspan\u003e before the team arrives.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePathway B: Self-Assembly (3-Person Task)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe Manpower\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Unlike the 1-person model, the Moon 2 is a \u003c\/span\u003e\u003cspan\u003e3-person task\u003c\/span\u003e\u003cspan\u003e. The larger 130cm curved panels require two people to hold the arc in place while the third person secures the \"Fast-Click\" fasteners.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eThe Level Check:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eA spirit level is mandatory. Because of the larger diameter, even a minor floor slope is magnified, which will prevent the roof panel from seating and the glass door from closing flush.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003ePlug-and-Play Wiring:\u003c\/strong\u003e\u003cspan\u003e No manual wiring is required. All heaters, LEDs, and audio components use pre-installed \"click\" jacks that connect in the roof cavity.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Technical Commissioning (First Use)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eWiFi Connectivity:\u003c\/strong\u003e\u003cspan\u003e Once the unit is standing, sync it to your \u003c\/span\u003e\u003cspan\u003e2.4 GHz WiFi\u003c\/span\u003e\u003cspan\u003e. This allows you to pre-heat the larger 2-person cabin remotely via the smartphone app.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eThe \"Burn-in\"\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Run the sauna at max temperature for 30 minutes while empty. This seasons the 6 Carbon panels and 2 Quartz heaters and lets the natural Hemlock scent \"open up.\"\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Moon 2-Person Sauna: Warranty Statement\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003eHL-MOON2 | Protection \u0026amp; Natural Wood Terms\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Holl’s Moon 2-Person is a premium wellness investment. To protect your 10-year structural and 2-year electronic coverage, the following terms and maintenance standards must be strictly observed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Warranty Duration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll’s (Poolstar) provides a tiered warranty to reflect the quality of the FSC-certified materials:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWood Structure:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e10-Year Warranty\u003c\/span\u003e\u003cspan\u003e against manufacturing defects, major warping, or structural failure of the Hemlock and Abachi wood.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Components:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e2-Year Warranty\u003c\/span\u003e\u003cspan\u003e covering the 6 Carbon panels, 2 Quartz heaters, Control Hub, Bluetooth audio, and LED Chromotherapy systems.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUsage:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThese terms apply to \u003c\/span\u003e\u003cspan\u003eprivate domestic use only\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Conditions for Validity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo keep your warranty active, the environment and installation must meet these criteria:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eIndoor Only:\u003c\/strong\u003e\u003cspan\u003e The sauna is a furniture-grade appliance. It must be installed in a dry, heated, and ventilated indoor room. Installation in damp garden rooms, garages, or near open water sources (pools\/showers) will void the warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDirect Electrical Supply:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe unit must be connected directly to a wall socket. Any damage caused by the use of \u003c\/span\u003e\u003cspan\u003eextension leads or multi-plug adapters\u003c\/span\u003e\u003cspan\u003e (which can cause voltage drops or overheating in the 2305W system) is not covered.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStructural Leveling:\u003c\/strong\u003e\u003cspan\u003e Due to the large \u003c\/span\u003e\u003cspan\u003e130 cm diameter\u003c\/span\u003e\u003cspan\u003e, the unit must sit on a perfectly flat surface. Stress fractures or door misalignments caused by an unlevel floor are not manufacturing defects.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. The 24-Hour Inspection Rule (Fragile Items)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe 8mm Glass:\u003c\/strong\u003e\u003cspan\u003e The tempered glass door is a high-value component. You must inspect it and report any chips, cracks, or scratches within \u003c\/span\u003e\u003cspan\u003e24 hours of delivery\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePost-Assembly\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Once the sauna is assembled, the glass is no longer covered for breakage, as this is typically the result of accidental impact or frame stress from an uneven floor.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Maintenance of Natural Hemlock\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAs a raw, natural product, the following are not considered defects:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eOrganic Variation\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Minor variations in wood grain, color, or small surface \"checking\" (fine lines) are normal characteristics of Hemlock.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCleaning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eUse only a soft, damp cloth. Never use chemical cleaners or bleach on the natural wood, as this will damage the timber and void the structural warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHygiene:\u003c\/strong\u003e\u003cspan\u003e Always use towels on the Abachi bench to prevent perspiration salts from staining the wood over time.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Claims Process\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a fault:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInvoice:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eRetain your original Balance Recovery purchase record and the GTIN (\u003c\/span\u003e\u003cspan\u003eHL-MOON2\u003c\/span\u003e\u003cspan\u003e).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eEvidence:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYou will be required to provide photos of the issue and the electrical setup.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFirmware:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eEnsure your unit is connected to WiFi; many control issues are resolved via over-the-air software updates.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003e\u003cspan\u003eReturn Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eResources\u003c\/h5\u003e\n\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003ca href=\"https:\/\/www.automatedenvironmentalsystems.co.uk\/wp-content\/uploads\/2026\/03\/AES-Holls-Moon-Infrared-Sauna-Specifications.pdf\"\u003e\u003c\/a\u003e\u003ca rel=\"noopener\" href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Heater_Information_1.pdf?v=1781001350\" target=\"_blank\"\u003eSpecifications\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Art-of-Wellness-Catalogue-2026.pdf?v=1781003881\" rel=\"noopener\" target=\"_blank\"\u003eHoll’s Catalogue 2026\u003c\/a\u003e\u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":57748010336588,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true}]},{"product_id":"holl-s-moon-4-person-infrared-sauna-black-wood","title":"Holl’s Moon 4 Person Infrared Sauna – Black Wood","description":"\u003ch5\u003e\n\u003cspan data-teams=\"true\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/h5\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Moon 4-Person Infrared Sauna | Black Wood Flagship Edition\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \u003c\/span\u003e\u003cspan\u003eHoll’s Moon 4 (HL-MOON4-BLK)\u003c\/span\u003e\u003cspan\u003e is the 2026 flagship of the Holl’s infrared range. Designed as a communal wellness sanctuary, this 4-person cabin utilizes a massive \u003c\/span\u003e\u003cspan\u003eØ180 cm circular architecture\u003c\/span\u003e\u003cspan\u003e to create a shared recovery experience. The deep \u003c\/span\u003e\u003cspan\u003eBlack Wood finish\u003c\/span\u003e\u003cspan\u003e and curved 8mm safety glass make it a bold architectural statement, transforming any large interior room into a high-end professional spa.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWith a powerhouse \u003c\/span\u003e\u003cspan\u003e4620W heating array\u003c\/span\u003e\u003cspan\u003e, the Moon 4 combines \u003c\/span\u003e\u003cspan\u003eQuartz Full Spectrum\u003c\/span\u003e\u003cspan\u003e technology with an extensive \u003c\/span\u003e\u003cspan\u003e12-panel Carbon layout\u003c\/span\u003e\u003cspan\u003e. This ensures that even with four occupants, every individual receives a consistent, deep-reaching thermal treatment for detoxification and muscle relief.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy the Moon 4 Black is the 2026 Professional Home Choice:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. The \"Social Recovery\" Architecture\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnlike rectangular 4-person saunas where occupants sit in a line, the Moon 4’s circular design facilitates a face-to-face social dynamic.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eØ180 cm Shared Space\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The circular footprint allows for a more natural seating arrangement and superior peripheral air circulation, preventing the \"stuffy\" feeling often found in large square cabins.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003e360-Degree Coverage:\u003c\/strong\u003e\u003cspan\u003e The 12 carbon panels are strategically arrayed around the curve to ensure no \"cold spots,\" regardless of where you sit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. High-Output \"Triple Care\" Technology\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo heat a cabin of this volume effectively, the Moon 4 utilizes a heavy-duty 4620W system.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003e4 x Full Spectrum Quartz Emitters:\u003c\/strong\u003e\u003cspan\u003e These provide the \"Instant Start\" capability, delivering immediate Near-Infrared (IR-A) heat that penetrates deep into joints and muscles.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003e12 x Carbon Panels:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThese provide a massive surface area of Far-Infrared (IR-C) waves, creating a gentle, enveloping warmth that induces a profound detoxifying sweat.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Smart-Home \u0026amp; Sensory Hub\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Moon 4 acts as a centralized wellness hub with integrated 2026 smart features:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eWiFi Remote \u003c\/strong\u003eActivation:\u003c\/span\u003e\u003cspan\u003e Use your smartphone to pre-heat the 4620W array so the sauna is ready the moment your group finishes a workout or dinner.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eDual-Zone Ambiance:\u003c\/strong\u003e\u003cspan\u003e Features a \u003c\/span\u003e\u003cspan\u003eStarry Sky LED ceiling\u003c\/span\u003e\u003cspan\u003e and hidden LED strips beneath the \u003c\/span\u003e\u003cspan\u003eAbachi benches\u003c\/span\u003e\u003cspan\u003e, allowing you to customize the chromotherapy mood for relaxation or energy.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003eHoll’s Moon 4 Black: Technical Vault\u003c\/h3\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"190\"\u003e \u003ccol width=\"346\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ EAN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Moon 4 Black \/ HL-MOON4-BLK\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFootprint Capacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Persons (Seated)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eØ 180 cm x H 196 cm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal Power Output\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4620 W\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Config\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 x Quartz + 12 x Carbon Panels\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTimber Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExterior: Black FSC Hemlock \/ Interior: Abachi\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical Requirement\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHardwired (Recommended) or 20A+ Supply\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGlass Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Tempered Safety Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2026 Professional Installation \u0026amp; Power Notes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eElectrical Compliance:\u003c\/strong\u003e\u003cspan\u003e At \u003c\/span\u003e\u003cspan\u003e4620W\u003c\/span\u003e\u003cspan\u003e, the Moon 4 exceeds the capacity of a standard UK 13A plug. This model \u003c\/span\u003e\u003cspan\u003erequires a dedicated electrical feed\u003c\/span\u003e\u003cspan\u003e (typically a 20A or 32A circuit) installed by a qualified electrician to ensure safe, consistent performance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eInstallation Space:\u003c\/strong\u003e\u003cspan\u003e The Ø180 cm diameter requires a dedicated floor area. We recommend a minimum clearance of \u003c\/span\u003e\u003cspan\u003e190 x 190 cm\u003c\/span\u003e\u003cspan\u003e for comfortable assembly and ventilation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003ePremium Weight:\u003c\/strong\u003e\u003cspan\u003e Due to the 8mm glass and solid Hemlock construction, the Moon 4 is significantly heavier than smaller models. Ensure the sub-floor is level and capable of supporting a static load of approx. 400kg+ when fully occupied.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Moon 4 Black: Specifications\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"190\"\u003e \u003ccol width=\"346\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFeature\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel \/ EAN\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Moon 4 Black \/ HL-MOON4-BLK\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFootprint Capacity\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 Persons (Seated)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDimensions\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eØ 180 cm x H 196 cm\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal Power Output\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4620 W\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Config\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4 x Quartz + 12 x Carbon Panels\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTimber Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eExterior: Black FSC Hemlock \/ Interior: Abachi\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eElectrical Requirement\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHardwired (Recommended) or 20A+ Supply\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGlass Quality\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e8mm Tempered Safety Glass\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eBuyers Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s \u0026amp; France Sauna Brand\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEnsuring a Smooth, Safe, and Professional Sauna Delivery Experience. This guide outlines the complete process from placing your order to installation, safety checks, and aftercare. Following these steps will help ensure a seamless delivery and setup of your Holl’s Sauna or France Sauna, whether you are installing it at home or in a professional wellness environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Place Your Order\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eChoose your preferred Holl’s Sauna or France Sauna model — whether infrared, traditional indoor, hybrid, or outdoor. Complete your purchase on our website by providing your delivery address.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eThe price listed includes delivery within mainland UK (exclusions include the Channel Islands, areas of Scotland, and Ireland).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eYou will receive an order confirmation email immediately with your order details, estimated delivery timeframe, and next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eTo ensure smooth access on the day of delivery, we may request photos or a short video of the delivery area, access routes, or surrounding space. \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eThis helps our logistics team confirm the feasibility of delivery and kerbside unloading requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAll saunas are held in our UK warehouse and prepared for dispatch once your order is confirmed. Kerbside delivery and unloading are included at no additional cost.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e\u003cem\u003e2. Order Processing \u0026amp; Preparation\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eOnce your order is confirmed, your sauna is scheduled for preparation and dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eOur saunas are crafted from premium-grade wood, selected for durability, insulation, and aesthetic quality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAll components — including the cabin structure, benches, glazing, and heating elements — are prepared, quality checked, and securely packaged for shipment.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Delivery Organisation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we organise pallet delivery of the flat-pack components to your address (kerbside).\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou will be notified of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eDelivery date\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eEstimated time window\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAny access requirements (e.g., suitable driveway space for pallet trucks)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eYour sauna is dispatched directly from our UK warehouse, and unloading is included at no additional charge.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Pre-Installation Preparation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBefore delivery, please ensure:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eA suitable foundation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eThe base must be level, stable, and capable of supporting the sauna’s full weight, including that of its occupants.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eClear access\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAccess routes should be unobstructed to facilitate the movement of pallets and components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eElectrical Preparation (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAll electrical work is entirely the customer’s responsibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequirements vary depending on the model and the layout of your property.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eArrange for a qualified electrician prior to installation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCheck the electrical specifications listed on the product page.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eEnsure correct cable sizing, breaker and isolator selection, and compliance with UK electrical regulations (e.g., BS 7671).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eProvide your electrician with the manufacturer’s electrical manual in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eWhere possible, have the electrician present on installation day.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eImportant: Failure to use a qualified electrician or failure to meet the required electrical standards may void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eEach product page includes an Electrical Supply section for further clarification.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf self-assembling:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eReview the assembly manual provided with your order.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003ePrepare the necessary tools and sufficient manpower in advance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Delivery \u0026amp; Unloading\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn the scheduled delivery day:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eYour sauna arrives on a pallet\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eOur delivery team unloads the pallet (via pump truck\/trolley where possible)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eComponents are placed at your designated kerbside or base area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce delivered, please:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eUnpack all components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCheck for missing or damaged parts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eReport any issues within 24 hours to maintain warranty eligibility\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e6. Installation \/ Assembly\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional Installation (Optional)\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIf you choose professional installation, our experienced carpenters will assemble your sauna within one full day.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat Our Team Does:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eInstallation quotes can be requested directly from the product page. Pricing varies by model; we do not charge for travel.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelf-Assembly (Flat-Pack)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you prefer to self-assemble:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eFollow the detailed instruction manual\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAssembly usually takes 1–2 days, depending on experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eElectrical Connection (Customer’s Responsibility)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAll wiring, final electrical connection, and compliance with UK standards must be carried out by a qualified electrician appointed by the customer.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThis includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eSafe heater connection\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIsolation switch requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCertification of the installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIncorrect or uncertified electrical work will void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce assembled:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eApply a breathable oil-based finish to interior and exterior wood surfaces (required for warranty validity)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eConfirm the structure is level and stable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCheck all doors, glazing, and ventilation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAfter wiring is complete, perform a first heat-up test\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eObtain any required electrical certification from your electrician\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is now ready to use.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease remember:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eSelf-assembled saunas carry a 1-year manufacturer's parts warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eA qualified electrician must complete any electrical work\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eOur support team is always available for assistance or replacement parts\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eReturns \u0026amp; Refunds Policy (Key Information)\u003c\/span\u003e\u003c\/h3\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eEligibility\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eReturns apply only to unused products in original condition.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCustom or modified items may not be eligible\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eReporting Issues\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged components must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDamage in transit claims require timely reporting\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProcedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eContact customer support with photographs or video evidence:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eA member of our team will assess the issue\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eWe will arrange replacements, repairs, or next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRefund Conditions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eRefunds or replacements are available only for products that are defective, damaged in transit, or not as described.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eFinal Note on Electrical Responsibility\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAll electrical work — including preparation, wiring, power supply installation, certification, and compliance — is 100% the customer’s responsibility and must be completed by a qualified electrician.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eThis requirement is essential for safety, performance, and warranty validity.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eHeater Information\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Heater_Information_1.pdf?v=1781001350\" rel=\"noopener\" target=\"_blank\"\u003eSpecifications\u003c\/a\u003e\u003c\/p\u003e\n\u003ch5\u003e\u003cspan data-teams=\"true\"\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Specification: Electrical Supply\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003eOwner’s Brief for the Holl's Moon 4-Person Sauna\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eCRITICAL: NOTICE TO THE PROPERTY OWNER\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eThe Moon 4-Person Sauna has a total power draw of \u003c\/span\u003e\u003cspan\u003e4620W (Approx. 20.1 Amps)\u003c\/span\u003e\u003cspan\u003e. This unit \u003c\/span\u003e\u003cspan\u003ecannot\u003c\/span\u003e\u003cspan\u003e be plugged into a standard domestic 3-pin wall socket. It requires a dedicated, hardwired electrical feed installed by a qualified professional.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eMandatory Action:\u003c\/span\u003e\u003cspan\u003e You must appoint a \u003c\/span\u003e\u003cspan\u003eRegistered Electrician\u003c\/span\u003e\u003cspan\u003e to install a dedicated circuit from your consumer unit (fuse box) to the sauna location before the unit arrives.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Power Infrastructure Requirements\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDue to the massive array of 12 Carbon panels and 4 Quartz heaters, the electrical supply must be robust and permanent.\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"117\"\u003e \u003ccol width=\"104\"\u003e \u003ccol width=\"170\"\u003e \u003ccol width=\"211\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eModel\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTotal Power\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOperating Amperage\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eConnection Type\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll's Moon 4\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e4620W\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eApprox. 20.1A\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHardwired (Dedicated Feed)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eCircuit Specification:\u003c\/strong\u003e\u003cspan\u003e We recommend a dedicated \u003c\/span\u003e\u003cspan\u003e32A radial circuit\u003c\/span\u003e\u003cspan\u003e using \u003c\/span\u003e\u003cspan\u003e6mm² cable\u003c\/span\u003e\u003cspan\u003e (subject to cable run length and electrician's assessment).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eIsolation Switch:\u003c\/strong\u003e\u003cspan\u003e A 32A double-pole rotary isolation switch should be installed within the room, allowing the sauna to be fully de-energized for maintenance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eNo Standard Plugs:\u003c\/strong\u003e\u003cspan\u003e Attempting to modify this unit to run on a 13A plug will result in an immediate fire hazard and will void all warranties.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e2. Safety \u0026amp; Protection\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003e\u003cstrong\u003eRCD Protection\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e The circuit must be protected by a \u003c\/span\u003e\u003cspan\u003e30mA RCD\u003c\/span\u003e\u003cspan\u003e (Residual Current Device) at the consumer unit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eContinuous Load:\u003c\/strong\u003e\u003cspan\u003e Unlike household appliances that cycle on and off, the Moon 4 draws 20A consistently for up to an hour. The wiring must be rated for this sustained thermal load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eEarthing:\u003c\/strong\u003e\u003cspan\u003e Correct bonding and earthing are vital for a high-wattage wooden enclosure. Your electrician must verify the earth loop impedance at the installation site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Smart Features \u0026amp; Connectivity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe \"Smart Control Hub\" in the roof manages the 16-heater array and requires a stable digital environment:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eWiFi (2.4 GHz):\u003c\/strong\u003e\u003cspan\u003e Necessary for remote pre-heating via the smartphone app.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eSignal Penetration:\u003c\/strong\u003e\u003cspan\u003e Given the large \u003c\/span\u003e\u003cspan\u003eØ 180 cm\u003c\/span\u003e\u003cspan\u003e size, the central control box is deep within the structure. If your router is far away, we recommend a WiFi booster to ensure the touchscreen and app remain synced.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eBluetooth:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe integrated audio system pairs with your devices. Ensure the 32A feed is clean and properly earthed to avoid any \"hum\" or interference in the speakers.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Component Layout\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eFeed Location:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe electrical entry point is located on the roof panel. Your electrician should leave enough \"tail\" on the hardwired cable to allow for the final connection once the 196cm tall panels are standing.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cstrong\u003eHeat Clearance:\u003c\/strong\u003e\u003cspan\u003e Ensure the isolation switch is accessible but not directly in the path of the door when opened.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cstrong\u003eDelivery \u0026amp; Installation\u003c\/strong\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation Protocol: Holl’s Moon 4-Person\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eHL-MOON4-BLK | Ensuring a Successful Installation\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Moon 4-Person model is a flagship wellness suite. Due to its expansive \u003c\/span\u003e\u003cspan\u003eØ 180 cm\u003c\/span\u003e\u003cspan\u003e footprint and the weight of the reinforced 8mm glass and hemlock panels, the delivery and setup phase requires careful planning and coordination.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Universal Receipt Protocol (Mandatory)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo protect your 10-year warranty, these steps must be followed by every owner upon arrival:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe 24-Hour Inspection Rule:\u003c\/strong\u003e\u003cspan\u003e You must unbox and inspect the \u003c\/span\u003e\u003cspan\u003e8mm tempered glass door\u003c\/span\u003e\u003cspan\u003e and the \u003c\/span\u003e\u003cspan\u003eBlack Hemlock panels\u003c\/span\u003e\u003cspan\u003e within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamage Reporting:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAny transit damage or cosmetic marks must be reported to the retailer within this 24-hour window. Once assembly has commenced, the unit is deemed accepted in its current condition.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStorage:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAll components must be stored in a dry, heated indoor environment. Do not store the panels in a garage or outbuilding, as moisture can cause the large-scale circular panels to warp, making the \"Fast-Click\" alignment impossible.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Choosing Your Installation Pathway\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePathway A:\u003c\/strong\u003e Professional Installation (Highly Recommended)\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eGiven the size (\u003c\/span\u003e\u003cspan\u003eØ 180 cm\u003c\/span\u003e\u003cspan\u003e) and the technical electrical requirements of this model, we strongly recommend our professional installation service.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Service:\u003c\/strong\u003e\u003cspan\u003e Our specialist team will move the oversized panels to your room of choice, assemble the circular structure, and perform a full commissioning of the 16-heater array (4 Quartz \/ 12 Carbon).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eYour Requirement:\u003c\/strong\u003e\u003cspan\u003e You must ensure the installation site is clear, and the floor is \u003c\/span\u003e\u003cspan\u003e100% level\u003c\/span\u003e\u003cspan\u003e before the team arrives.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePathway B: \u003c\/strong\u003eSelf-Assembly (Minimum 3-4 Person Task)\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe Manpower:\u003c\/strong\u003e\u003cspan\u003e This is a heavy-duty build. You will need a minimum of \u003c\/span\u003e\u003cspan\u003ethree to four capable adults\u003c\/span\u003e\u003cspan\u003e to safely position the 180cm curved wall sections and lower the roof panel into place.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003ePrecision levelling\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e A spirit level is mandatory. With a 180cm span, any floor deviation will be significantly amplified. If the base is not perfectly level, the wall panels will not meet, and the heavy 8mm glass door will not align with the magnetic seals.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHandling:\u003c\/strong\u003e\u003cspan\u003e Use extreme care when handling the black-finished exterior to avoid scuffs during the manoeuvring of the large panels.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. Technical Commissioning (First Use)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWiFi \u0026amp; App Sync:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the unit is powered, sync the control hub to your \u003c\/span\u003e\u003cspan\u003e2.4 GHz WiFi\u003c\/span\u003e\u003cspan\u003e. This allows you to manage the 4.6kW heating system remotely, so the large cabin is up to temperature before you enter.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe \"Burn-in\" Session:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eRun the sauna at its maximum temperature for 45 minutes while empty. This settles the 12 carbon panels and 4 Quartz heaters and seasons the Abachi wood interior.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eInstallation Readiness Checklist\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInspection:\u003c\/strong\u003e\u003cspan\u003e Glass and black wood panels checked within 24 hours of delivery?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFloor:\u003c\/strong\u003e\u003cspan\u003e Surface verified as 100% level with a spirit level across the full 180cm span?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003e Access:\u003c\/strong\u003e\u003cspan\u003e Have you measured hallways and doors for the \u003c\/span\u003e\u003cspan\u003eØ 180 cm\u003c\/span\u003e\u003cspan\u003e panels? (These are significantly larger than standard door widths.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePower:\u003c\/strong\u003e\u003cspan\u003e Have you reviewed the \u003c\/span\u003e\u003cspan\u003e4620W Electrical Brief\u003c\/span\u003e\u003cspan\u003e and consulted an electrician?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNetwork:\u003c\/strong\u003e\u003cspan\u003e Is there a strong 2.4 GHz WiFi signal at the installation site?\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003eWarranty\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHoll’s Moon 4-Person Sauna: Warranty Statement\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003eHL-MOON4-BLK | Flagship Protection \u0026amp; Maintenance Terms\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Holl’s Moon 4-Person model represents the pinnacle of the Moon series. To protect your investment and maintain the validity of your 10-year structural and 2-year electronic coverage, the following standards must be met.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e1. Warranty Duration\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHoll’s (Poolstar) provides a tiered warranty that reflects the professional grade of the materials used in the 4-person flagship:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWood Structure: \u003c\/strong\u003e\u003cspan\u003e10-Year Warranty\u003c\/span\u003e\u003cspan\u003e against manufacturing defects, structural failure, or major warping of the FSC-certified Hemlock and Abachi wood.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElectronics \u0026amp; Heaters\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003e2-Year Warranty\u003c\/span\u003e\u003cspan\u003e covering the 4 Quartz Full Spectrum heaters, 12 Carbon panels, the 32A-rated Control Hub, Bluetooth audio, and LED Chromotherapy systems.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUsage:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThese terms apply strictly to \u003c\/span\u003e\u003cspan\u003eprivate domestic home installations\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e2. Conditions for Validity\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo ensure your warranty remains active, the installation environment and technical setup must adhere to these rules:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eProfessional Electrical Install:\u003c\/strong\u003e\u003cspan\u003e Due to the \u003c\/span\u003e\u003cspan\u003e4620W\u003c\/span\u003e\u003cspan\u003e draw, the unit must be hardwired to a dedicated 32A circuit. Any damage to the control hub or heaters caused by attempted connection to a standard 13A plug or the use of extension leads will void the 2-year electrical warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eIndoor Environment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe Moon 4 is designed for \u003c\/span\u003e\u003cspan\u003eindoor use only\u003c\/span\u003e\u003cspan\u003e. It must be located in a dry, ventilated, and heated room. Installation in uninsulated garden buildings, damp garages, or near open water (pools\/showers) will void the warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStructural Precision:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eGiven the large \u003c\/span\u003e\u003cspan\u003eØ 180 cm\u003c\/span\u003e\u003cspan\u003e span, the base must be 100% level. Stress damage or door misalignment resulting from an uneven floor is not covered under the 10-year structural warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e3. The 24-Hour Inspection Rule (Fragile Components)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eThe 8mm Glass:\u003c\/strong\u003e\u003cspan\u003e The large tempered glass door is a high-value component. You must unbox and inspect it and report any transit damage, chips, or cracks within \u003c\/span\u003e\u003cspan\u003e24 hours of delivery\u003c\/span\u003e\u003cspan\u003e.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePost-Assembly:\u003c\/strong\u003e\u003cspan\u003e Once the sauna has been installed, the glass is no longer covered for breakage, as this is typically caused by accidental impact or frame stress from an unlevel base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e4. Natural Wood \u0026amp; Finish Maintenance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eBlack Wood Finish:\u003c\/strong\u003e\u003cspan\u003e The exterior Hemlock features a premium black finish. Clean only with a soft, slightly damp microfiber cloth. The use of chemical solvents or abrasive cleaners will damage the finish and void the cosmetic warranty.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInterior Hygiene:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe Abachi wood interior is untreated for your safety. To prevent salt staining from perspiration, always use towels on the benches.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOrganic Nature:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eMinor variations in wood grain or fine surface lines (checking) are natural characteristics of timber and do not affect the 10-year structural integrity.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e5. Claims Procedure\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the event of a technical issue:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eReference\u003c\/strong\u003e:\u003c\/span\u003e\u003cspan\u003e Provide your original purchase record and the EAN (\u003c\/span\u003e\u003cspan\u003eHL-MOON4-BLK\u003c\/span\u003e\u003cspan\u003e).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003cstrong\u003eElectrical \u003c\/strong\u003eEvidence:\u003c\/span\u003e\u003cspan\u003e For electronic claims, you may be asked to provide proof of the professional 32A hardwired installation (e.g., an Electrical Installation Certificate or photo of the isolator switch).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSmart Diagnostics:\u003c\/strong\u003e\u003cspan\u003e Ensure the unit is connected to WiFi to allow for potential remote firmware updates.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch5\u003e\u003cspan\u003eReturn Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt any time after submitting your order online or by telephone and up to 14 days following the date you receive the items from us (“Cooling Off Period”) you decide you no longer want an item, we will be happy to exchange the item or give you a full refund provided that you notify our After Sales team at any time before the Cooling Off Period ends by post or email that you wish to cancel the item and, where the item has already been delivered, it must be returned to us ‘as new’ – unused and complete in the original packaging.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf at the time of cancellation the item has already been dispatched or delivered to you, you must return the cancelled item to us (at your own cost) in accordance with our returns policy. Please package the item securely and return it to us together with the original delivery note.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf the goods are faulty, please see the defective or damaged goods below. Please contact our After Sales team for more information.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Consumer Contracts Regulations require refunds to be made within 14 days of the date the customer sends notice of cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you are purchasing an item from Balance Recovery by distance means (whether online or via telephone) as a business and not as a consumer, items may only be returned for a refund at Balance Recovery’s discretion; non-stock items are subject to a restocking charge of 25% of the relevant order value. Custom-manufactured items may not be refundable.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you wish to cancel an item you have ordered, please notify our After-Sales team by email. As we process orders immediately, it may not always be possible to prevent an item from being dispatched.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe will refund the reasonable costs you incur in returning the following items to us:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eItems we delivered to you in error\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eItems which are faulty or damaged upon delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eItems which are substitutes for items originally ordered\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe ask that you send us copies of receipts for such costs.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn all other circumstances (including where you cancel an item during the Cooling-Off Period), you will be responsible for the cost of returning the item to us.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSuppose we do not receive the original item back from you, together with the original delivery note. In that case, we may arrange for the collection of the item from the delivery address and may recover from you the charges (not exceeding direct costs) we incur in doing so. Until you return items to us, you are responsible for their safekeeping and taking reasonable care of them. We do not accept liability for packages damaged during transit back to us. It is your responsibility to wrap items adequately to prevent damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFaulty or Damaged Items\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIf the item\/s you ordered are damaged or have parts missing upon receipt, provided you inform our After Sales team within 48 hours of receiving the items (supplying them with the reference details shown on the delivery documentation together with details of the damage or missing items and pictures of any damage), we will offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIf the item(s) you ordered are faulty upon receipt or fail within the first 30 days, we will collect the defective item(s) and offer a replacement or a refund.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eWe will typically collect damaged or faulty items within the first 30 days after receipt of the goods. Please contact our After Sales team before returning damaged or defective goods. Refunds will be credited only to the payment method used for the original purchase.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Heater_Information_1.pdf?v=1781001350\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eSpecifications\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/Holls-Art-of-Wellness-Catalogue-2026.pdf?v=1781003881\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eHoll’s Catalogue 2026\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Holl's","offers":[{"title":"Default Title","offer_id":57748188528972,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true}]}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/collections\/0_0_e22a4d07-f079-4a98-a01a-b16ecb0214c8.png?v=1772792650","url":"https:\/\/balancerecovery.co.uk\/collections\/indoor-saunas.oembed?page=2","provider":"Balance Recovery","version":"1.0","type":"link"}