{"title":"5 Person +...","description":"\u003ch3 data-start=\"210\" data-end=\"279\"\u003e\u003cstrong\u003e5+ Person Sauna Collection – Spacious Luxury, Elevated Wellness\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp data-start=\"281\" data-end=\"621\"\u003eExperience the ultimate in shared relaxation and wellness with our 5+ person sauna collection. Designed for homes, holiday lodges, boutique retreats, and elite wellness facilities, these saunas combine premium materials, advanced heating technology, and thoughtful layouts to deliver a luxurious, immersive experience.\u003c\/p\u003e\n\u003cp data-start=\"623\" data-end=\"971\"\u003eFrom outdoor modular designs to indoor retreats, each sauna is built for comfort, style, and durability, offering ample space for family, friends, or guests. Perfect for social gatherings, restorative recovery, and holistic wellbeing, this collection transforms any environment into a grand sanctuary of relaxation and indulgence.\u003c\/p\u003e","products":[{"product_id":"genevas-zermatt-5-person-outdoor-sauna-with-changing-room","title":"Genevas Zermatt 5 Person Outdoor Sauna with Changing Room","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"246\" data-start=\"184\"\u003eGenevas Zermatt 5 Person Outdoor Sauna with Changing Room\u003c\/h2\u003e\n\u003cp data-end=\"553\" data-start=\"248\"\u003eExperience luxury, wellness, and craftsmanship combined in the Genevas Zermatt 5 Person Outdoor Sauna with Changing Room. Designed for discerning homeowners, this premium outdoor sauna blends Scandinavian elegance with high-performance materials to create a truly exceptional spa experience at home.\u003c\/p\u003e\n\u003ch3 data-end=\"591\" data-start=\"555\"\u003ePremium Design \u0026amp; Craftsmanship\u003c\/h3\u003e\n\u003cp data-end=\"961\" data-start=\"592\"\u003eBuilt with precision and care, the Zermatt Sauna features 60 mm thick Nordic Cross Laminated Timber (CLT) for superior insulation, durability, and sustainability. Its structure ensures long-lasting performance in all weather conditions, while the smooth thermal alder wood benches, treated with Osmo oil-wax, add a touch of natural warmth and luxury to every session.\u003c\/p\u003e\n\u003ch3 data-end=\"1005\" data-start=\"963\"\u003eSophisticated Scandinavian Aesthetic\u003c\/h3\u003e\n\u003cp data-end=\"1328\" data-start=\"1006\"\u003eThe design harmoniously combines modern lines and natural finishes with expansive Stopsol panoramic glass windows, allowing you to relax in privacy while enjoying beautiful outdoor views. A dedicated changing room enhances convenience and comfort, transforming your sauna ritual into a seamless and indulgent experience.\u003c\/p\u003e\n\u003ch3 data-end=\"2557\" data-start=\"2514\"\u003eThe Ultimate Outdoor Wellness Retreat\u003c\/h3\u003e\n\u003cp data-end=\"2901\" data-start=\"2558\"\u003ePerfect for gardens, terraces, and commercial use. The Genevas Zermatt Outdoor Sauna offers a complete wellness experience that enhances both lifestyle and property value. Combining thermal efficiency, aesthetic beauty, and ergonomic comfort, it provides the ideal space to unwind, detoxify, and rejuvenate—every day of the year.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eArea:\u003c\/strong\u003e\u003cspan\u003e 7.25 m² (2.2 x 3.2)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 2.4 m\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLounge:\u003c\/strong\u003e 3.25 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSauna Room: \u003c\/strong\u003e4.0 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 2000 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eGenevas Zermatt 5 Person Outdoor Sauna with Changing Room\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePersonalised Zoom Consultation Before You Order:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAt Balance Recovery, we believe that investing in wellness equipment is a significant and personal decision, especially when done with our Luxury Sauna Range, one that should be made with complete clarity and confidence.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBefore finalising your order, we offer every customer a one-to-one Zoom consultation with our Sales Director and the Genevas CEO.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cmeta charset=\"utf-8\"\u003eThis consultation is designed to provide a tailored, transparent experience where we can walk you through the product details, answer any questions, and ensure everything aligns with your expectations, space, and usage goals.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to Expect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e A clear explanation of the product’s features, materials, and functionality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuidance on delivery, installation, site preparation, and maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAnswers to any technical, logistical, or electrical queries.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe opportunity to discuss customisations or specific use cases.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHonest advice to help you choose the right solution for your needs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Model selection, customisation \u0026amp; order placement\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSelect the Zermatt model, sized for up to five people, which includes an integrated changing room.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eReview all customisation options carefully (finishes, heater type, glazing, layout, final dimensions). Because the unit is made‑to‑order, you must confirm and lock in specifications before fabrication begins.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOnce you place your order and payment is processed, you will receive an order confirmation stating your model, finishes, specifications, and order reference.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eNote:\u003c\/strong\u003e After fabrication begins, you will not be able to cancel due to a change of mind or obtain a refund unless a proven manufacturing fault is identified. The bespoke nature of the product prevents a refund once it has been built. Your rights remain the same regarding manufacturing defects.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Manufacture \u0026amp; quality check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is handcrafted from premium materials, including cross-laminated timber (CLT) walls, roof, and floor panels (approximately 60 mm thick), for strength, insulation, and durability.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003ePanoramic glazing, high-performance heating (with a choice of wood-burning or electric sauna heater), and a dedicated changing room are built into the unit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\u003cspan\u003eBefore shipment, the entire cabin is inspected in the factory to ensure structural integrity, consistent finishing, glazing fit, panel alignment, correct benching, and that electrical or heating systems are factory-installed and tested.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb id=\"docs-internal-guid-3c1f859e-7fff-7595-d62e-b047f9612aad\"\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery organisation \u0026amp; unloading logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eThe finished sauna is delivered fully assembled or flat-packed (depending on access to your property; we always recommend flat-pack). Because it’s bulky and heavy (often weighing over 1 ton for this model), unloading and placement are not included in the base price and are an additional cost to be discussed and quoted separately.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must arrange:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access from the delivery vehicle to the final site (sufficient gate width, clear path, no overhead obstructions).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eSuitable ground or base ready for location (see next section).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eWe will organise handling equipment or personnel if needed: a forklift, HIAB (truck‑mounted crane), or a standard crane, depending on site obstacles or proximity to the road. This is done for an additional cost\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eA staging area to temporarily place the unit if immediate final positioning is not possible (weather protection, safe terrain).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInspect the delivery vehicle and module(s) for exterior damage before unloading. Notate any dents, damage, or water ingress on the delivery paperwork.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will supervise the unloading and movement of materials onto the base. Ensuring a safe method—no dragging over uneven ground, no tilting or abrupt handling. Use lifting equipment if required.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMove the unit into the final position. Secure it according to the base instructions (anchor points, if required).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the site requires a special lift (over roofs, fences, or upper terraces), you will need to book the crane or telehandler in advance—additional costs and logistics apply.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. On‑site base \u0026amp; preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe site must meet the following preconditions before the cabin is positioned:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level, firm, and dry base capable of supporting the full weight of the unit and occupants. Often, a reinforced concrete slab or pavers are over a compacted substrate. The base must be flat within a few millimetres to prevent stress on panels\/glass. The base must be capable of handling 1 ton of the sauna weight plus occupants, approximately 1.75 tons \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eThe base frame should ideally be positioned above ground level to avoid exposure to ground moisture. Use a water‑resistant strip (e.g., bitumen or membrane) between the frame and ground to prevent direct wood‑to‑soil contact.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eEnsure adequate clearance and ventilation around the cabin: maintain space for maintenance access, heat dissipation, and safe user entry\/exit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003ePrepare a dedicated electrical supply: For outdoor saunas, a qualified electrician must install a circuit appropriate for the heater type (voltage, current, protection devices). Ensure the supply enters the cabin in accordance with the manufacturer's instructions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eFor wood-burning heater options, prepare the chimney route, ensure clearance from combustibles, and verify external venting and local authority compliance if required.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eCheck local planning or building regulations for outdoor structures (especially if near boundaries or in conservation areas).\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eIf you do not prepare the base and services as required, installation may be delayed, extra costs may apply, or the warranty may be voided.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation, connection \u0026amp; commissioning\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAfter the unit is in place:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA professional installer (electrician\/plumber\/heater specialist with sauna wiring experience) connects the heater system, electrical controls, lighting, ventilation, and any external finishes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003eFor wood-burning, install and test the stove, chimney, heat shielding, and flue termination to ensure compliance with fire safety regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\u003cspan\u003eFor an electric heater, connect the control panel and wiring, and then check the RCD\/fuse. Ensure correct ventilation and air supply.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCommission the sauna:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHeat the cabin from empty to full operational temperature to test insulation, heater performance, thermostat, control systems, bench comfort, and glass integrity.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eCheck glazing and seals for steam or heat leaks.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTest the changing room space: seating, lighting, ventilation, and door movement.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConfirm drainage\/ventilation path if provided (for sweat\/steam exit, moisture control).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOnce all tests are completed and satisfactory, you may start regular use.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e6. Warranty \u0026amp; after‑care\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eThe product comes with a manufacturer’s warranty covering defects in materials, craft, structural panelling, plumbing\/heating assemblies, and factory‑installed systems (typically 2 years for this model).\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003e Warranty does not cover: damage from incorrect installation, misuse, environmental damage (storms, snow overload), normal wear and tear (wood expansion, discolouration), or unauthorised modification of the structure or systems.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou must maintain:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eRecord of professional installation (electrical certificates, base preparation photographs).\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eProof of purchase and delivery documentation.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eAdhere to the maintenance schedule: clean benches and interiors regularly, inspect glass seals, check ventilation openings, ensure heater stones or the unit are serviced as recommended, and monitor for condensation or moisture ingress.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIf you discover a defect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport within the warranty period with description and photographs.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe manufacturer or authorised agents may handle repairs or replacements; labour and travel charges may apply after the first year.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Returns \u0026amp; made‑to‑order policy\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eBecause this sauna is made‑to‑order, once fabrication begins, you cannot cancel the order or obtain a refund simply because you changed your mind.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eReturns are generally only accepted if the product is faulty or not built to the agreed specification.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eTo avoid issues, review all specifications, site readiness, base dimensions, and access conditions before placing your order.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003cbr\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny return accepted may be subject to transit costs, repackaging charges, or condition checks.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoyment \u0026amp; ongoing maintenance\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cspan\u003eOnce fully installed, you will have a luxury outdoor wellness cabin that accommodates up to five people, complete with a dedicated changing room. Enjoy full sauna sessions, relaxation, and social wellness in high‑quality panoramic timber construction.\u003c\/span\u003e\u003cstrong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUse the cabin as designed: preheat, enter the sauna room, change in the adjoining room, exit safely, cool down, and repeat the cycle as desired.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eMaintenance tips:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter each use, open the door and ventilation to allow moisture to escape and dry out the interior.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWipe benches dry and ensure that glass and timber are kept clean; treat timber as recommended (apply suitable oil\/wax where needed).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck ventilation and any external flue (if wood‑burning) regularly, and clear debris.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInspect the external roof, base frame, and flashing annually for weather damage.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter heavy snow or high winds, inspect the structure for any movement or stress, and secure it around the base if necessary.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis cabin is a long‑term investment: with proper care and use, it can deliver many years of premium wellness experience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cmeta charset=\"utf-8\"\u003eThe Genevas Zermatt 5 Person Outdoor Sauna can be equipped with either an advanced electric or wood-burning HUUM heater—both designed for outstanding performance, safety, and longevity.\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Mini 11 kW Electric Sauna Heater with UKU Local Control\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cmeta charset=\"utf-8\"\u003eA premium electric sauna heater built for rooms of 10–16 m³, holding 150 kg of stones for deep, even heat and soft steam. The UKU Local Control system enables precise temperature and timer settings, delayed start, and safety lock functions, all without requiring Wi-Fi dependency.\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eInstallation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequires a dedicated 230V or 400V supply. Electrical connection must be completed by a qualified NICEIC-registered electrician in compliance with BS 7671 Wiring Regulations and Part P Building Regulations.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Wood 13 Wood-Burning Stove\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA traditional wood-fired sauna heater designed for rooms of 6–13 m³, capable of holding 90 kg of stones to produce naturally soft, radiant heat. Crafted from durable stainless steel, it offers an authentic sauna experience with optional front-loading.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTechnical Summary:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePower Output:\u003c\/strong\u003e\u003cspan\u003e 11 kW\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eVoltage:\u003c\/strong\u003e\u003cspan\u003e 230 V or 400 V (depending on setup)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eStone Capacity:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e150 kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e\u003cspan\u003e 750 mm (H) × 460 mm (D)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e*UK Compliance:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA qualified NICEIC electrician must complete the installation in accordance with BS 7671 wiring regulations. Proper ventilation, circuit protection, and complete stone loading are essential for safe and efficient operation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Wood 13 Wood-Burning Sauna Stove\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA traditional wood-fired heater offering a rich, authentic sauna experience. Designed for sauna rooms of 6–13 m³, it holds 90 kg of stones for smooth, consistent heat. Crafted from durable stainless steel with an optional firebox extension for through-wall loading.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003eTechnical Summary\u003c\/span\u003e\u003cspan\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eHeat Output:\u003c\/strong\u003e\u003cspan\u003e ~13 kW\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eStone Capacity:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e90 kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFlue Diameter: \u003c\/strong\u003e\u003cspan\u003e115 mm\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFuel:\u003c\/strong\u003e\u003cspan\u003e Dry hardwood logs\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e*UK Compliance:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMust be installed by a HETAS-registered installer in line with Building Regulations Part J. Requires a certified flue system, non-combustible hearth, and correct safety clearances.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBoth HUUM heaters deliver exceptional performance and timeless design. Whether you prefer the ease of electric heat or the natural warmth of wood-fired tradition, each system meets complete UK safety and installation standards.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer's responsibility. The Genevas Zermatt 5 Person Outdoor Sauna with Changing Room is available with two heating options — the HUUM HIVE Mini 11 kW Electric Sauna Heater or the HUUM HIVE Wood 13 Wood-Burning Stove. Each option has different installation and power requirements that the customer must arrange.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eElectric Sauna Heater (HUUM HIVE Mini 11 kW)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis model requires a dedicated electrical supply capable of supporting 11 kW of power. It can be configured for either single-phase 230V or three-phase 400V installations, depending on site conditions. The supply must include:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrectly rated MCB and RCD protection.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the appropriate cable size based on the heater load and the distance from the consumer unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation of the UKU Local Control unit, lighting circuits, and any additional electrical components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work must be completed by a qualified NICEIC-registered electrician, following BS 7671 (IET Wiring Regulations) and Part P of the UK Building Regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eWood-Burning Sauna Heater (HUUM HIVE Wood 13)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhile this heater operates independently of electricity for heat generation, it still requires a small electrical connection for optional accessories such as interior LED lighting or ventilation systems. A qualified electrician must also carry out these minor electrical works to meet UK safety standards.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe central wood-burning heater installation must be performed by a HETAS-registered installer, in compliance with UK Building Regulations Part J for solid-fuel appliances, using a suitable flue system, a non-combustible base, and ensuring proper airflow clearance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Customer Responsibility:\u003c\/strong\u003e\u003cspan\u003e All electrical and flue installations are the sole responsibility of the customer. Balance Recovery supplies the sauna and heating equipment only; qualified professionals must complete connection, wiring, and certification before use.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Logistics \u0026amp; Unloading Procedures\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnits are delivered either fully assembled or in large modules, depending on site access limitations and unit dimensions. Given the substantial size and weight of the structure (typically exceeding 3 tons), unloading and final placement are not included in the standard purchase price. The client is responsible for any costs associated with specialised lifting equipment or supplementary labour. \u003c\/span\u003e\u003cspan\u003e(\u003cstrong\u003eNote:\u003c\/strong\u003e Our team can facilitate these arrangements for an additional fee upon request.)\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003ePre-Delivery Client Responsibilities\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePrior to the scheduled delivery date, the client must verify and prepare the following:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eVehicular Access:\u003c\/strong\u003e\u003cspan\u003e Ensure clear access to the delivery point, including adequate road conditions, sufficient gate width, adequate turning space, and no overhead obstructions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStaging Area:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePrepare a designated staging area or establish a clear, unobstructed path from the delivery vehicle to the final installation site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUnloading Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eArrange the necessary equipment and workforce for safe unloading (e.g., forklift, HIAB truck crane, or mobile crane) based on the distance from the road, changes in terrain elevation, and physical obstacles.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWeather Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eProvide temporary weather protection for the modules if immediate installation is delayed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCrane Requirements:\u003c\/strong\u003e\u003cspan\u003e If site conditions necessitate a crane (e.g., navigating slopes, lifting over fences, or accessing confined spaces), the client must independently schedule it and assume all associated costs and liabilities.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Day Protocol\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUnloading \u0026amp; Inspection:\u003c\/strong\u003e\u003cspan\u003e The delivery team will safely unload the modules onto the prepared base or staging area. The client must conduct a visual inspection for structural damage, dents, or water exposure before the unit is moved from the truck. Any issues must be documented immediately on the delivery receipt.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSite Transport:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eUpon arrival, the designated installation team will transition the unit to its final location utilising appropriate equipment. (Warning: Rough handling or improper tilting of large modules may result in structural panel damage and will void the manufacturer’s warranty\u003c\/span\u003e\u003cspan\u003e.)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePositioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe installation team will position, secure, and level the unit in strict accordance with the manufacturer's guidelines, including any necessary anchoring and underside protection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSite Preparation \u0026amp; Foundation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe longevity and structural integrity of the unit rely heavily on a properly prepared foundation. The base must adhere to the following specifications:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStructural Integrity\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLevel and Flat:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe surface must be level to within a few millimetres to prevent uneven stress on structural panels, glazing, and door frames.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLoad-Bearing Capacity:\u003c\/strong\u003e\u003cspan\u003e The base must be firm, dry, and capable of supporting the combined weight of the structure (approx. 3 tons) plus the maximum occupant usage load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMoisture Protection:\u003c\/strong\u003e\u003cspan\u003e The foundation must be elevated above ground level or feature a damp-proof membrane\/bitumen strip to prevent moisture ingress into the base timber.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eClearance \u0026amp; Environment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOperational Clearance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eMaintain a clear perimeter around the unit to ensure proper ventilation, maintenance access, safe door swing, and external clearances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eEnvironmental Factors:\u003c\/strong\u003e\u003cspan\u003e Final positioning must account for local environmental variables, including prevailing wind exposure, roof snow load capacity, roof drainage trajectories, and surrounding landscaping.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eUtility Preparations\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlumbing (Shower Room Units):\u003c\/strong\u003e\u003cspan\u003e Adequate drainage or a floor water exit must be established prior to installation. An external water supply must be accessible and prepared for shower connections.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Supply:\u003c\/strong\u003e\u003cspan\u003e A dedicated electrical circuit must be installed by a certified electrician. This includes appropriate voltage\/current ratings for the heater (electric or wood-burning control systems), RCD\/fuse protection, correct cable sizing, and full compliance with local electrical regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFlue Routing (Wood-Burning Units):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe designated route for the chimney\/flue must be prepared in advance, strictly adhering to required clearances from combustible materials, external venting protocols, and local fire authority regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation, Connection \u0026amp; Commissioning\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll final connections and system testing must be executed by a qualified installation professional. The commissioning process includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSystem Connections \u0026amp; Fit-Out\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHeater Systems:\u003c\/strong\u003e\u003cspan\u003e Complete installation and connection of the heater (electric or wood-burning), including electrical wiring, control panels, thermostats, ventilation air supply, and chimney\/flue integration where applicable.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlumbing:\u003c\/strong\u003e\u003cspan\u003e Finalise shower room plumbing, including hot\/cold water supply integration, shower tray installation, drainage connection, joint sealing, and shower fitting assembly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInterior Fit-Out:\u003c\/strong\u003e\u003cspan\u003e Install and secure lounge and sauna room benches, lighting fixtures (including dimmable LED systems), glass doors, and ventilation registers; verify all structural insulation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStructural Securing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePerform final levelling and securing of the entire unit. This includes affixing anchor points (if specified) to guarantee safe door operation, bench stability, and proper safety clearances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTesting \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDry-Run Commissioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConduct a comprehensive, unoccupied test run to verify that:\u003c\/span\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe heater achieves the specified sauna temperature.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe thermostat reads and responds accurately.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eGlass seals and thermal barriers remain fully intact.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eVentilation systems operate efficiently.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eShower water flow and drainage function without leaks or pooling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAll electrical controls operate safely and correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-eb04b615-7fff-4709-71e8-43ee7047e7fd\"\u003eClient Handover: \u003c\/b\u003eUpon successful commissioning, the client will receive the operation manual, heater instructions, care and maintenance guidelines, and a comprehensive safety briefing.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe Genevas Modular Sauna comes with a 2-year manufacturer’s warranty, ensuring peace of mind and long-lasting quality. This warranty covers defects in materials and workmanship under normal residential use, starting from the date of delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCovered under the warranty are the structural CLT (Cross Laminated Timber) panels, Thermoalder benches and seating, as well as all factory-installed systems and components. This includes the Harvia wood-burning heater, boiler, ventilation system, shower set, shower trays, integrated water systems, and all electrical systems with dimmable LED lighting.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePlease note, the warranty does not cover issues arising from improper installation, normal wear and tear (such as minor wood warping or discolouration), neglect, misuse, poor maintenance, or damage caused by environmental factors like storms or excessive snow. It also excludes unauthorised modifications or the addition of third-party products after delivery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eShould a fault occur, all warranty claims must be submitted directly to Balance Recovery within 30 days of the issue being discovered. Claims must include a detailed description and clear photographs of the defect. Any repair work must be carried out either by Genevas or an authorised service partner unless agreed otherwise in writing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFor the first 12 months following delivery, all repair, replacement, shipping, and labour costs are fully covered. From months 13 to 24, replacement parts are provided free of charge; however, shipping and labour costs may apply.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis warranty is non-transferable and applies only to the original purchaser at the original installation address. Genevas liability under this warranty is limited to the original purchase price of the sauna and does not extend to any indirect or consequential damages.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-zermatt-outdoor-sauna-with-changing-room-product-brochure.pdf?v=1753780929\"\u003e\u003cspan\u003eGenevas Zermatt Outdoor Sauna with Changing Room Product Brochure\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-st-moritz-outdoor-sauna-with-shower-room-plans.pdf?v=1753780927\"\u003e\u003cspan\u003eGenevas Zermatt Outdoor Sauna with Changing Room Plans\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-warranty-terms.pdf?v=1753780926\"\u003e\u003cspan\u003eGenevas Warranty Terms\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-product-catalog.pdf?v=1753785351\"\u003e\u003cspan\u003eGenevas Product Catalog\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-clt-wood.pdf?v=1753780928\"\u003e\u003cspan\u003eGenevas CLT Wood\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-6e463bcb-7fff-ae16-1055-6ec5d29fdcb2\"\u003e\u003c\/b\u003e\u003c\/span\u003e\u003c\/p\u003e","brand":"Genevas","offers":[{"title":"Default Title","offer_id":53436895527244,"sku":null,"price":23999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/3_0ce11d77-061b-4041-868f-a0720542d146.png?v=1759749909"},{"product_id":"genevas-st-moritz-5-person-outdoor-sauna-with-shower-room","title":"Genevas St Moritz 5 Person Outdoor Sauna with Shower Room","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp\u003eExperience the perfect union of tradition and innovation with the Genevas St Moritz 5 Person Outdoor Sauna with Shower Room. Crafted from eco-friendly CLT timber, this 12m² architectural retreat combines supreme durability, timeless design, and a modern minimalist aesthetic. Enjoy panoramic views through floor-to-ceiling windows as you unwind in a spacious, light-filled interior that seamlessly connects you with nature. An integrated shower room enhances every session, offering the ultimate in convenience and luxury.\u003c\/p\u003e\n\u003ch2\u003eWhat’s Included?\u003c\/h2\u003e\n\u003cp\u003eEach St Moritz sauna comes complete with a full sauna cabin and an integrated shower room. Inside, you’ll find thermoalder sauna seats, an energy-efficient LED lighting system, and both frosted and clear glass doors for a balanced mix of privacy and openness. Every detail is designed to create a complete spa experience right in your garden.\u003c\/p\u003e\n\u003ch2\u003eElegant Scandinavian Design\u003c\/h2\u003e\n\u003cp\u003eInspired by the beauty of Nordic forests, the St Moritz sauna blends traditional Scandinavian craftsmanship with contemporary architectural form. Its clean lines, natural wood tones, and refined finishes create an inviting retreat that enhances any outdoor space. This sauna embodies both timeless beauty and modern sophistication, delivering a daily escape where design meets wellbeing.\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eArea:\u003c\/strong\u003e\u003cspan\u003e 12 m² (5.6 x 2.2 m)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHeight:\u003c\/strong\u003e 2.2 m\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eLounge:\u003c\/strong\u003e 4.4 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eSauna Room: \u003c\/strong\u003e4.4 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eShower Room: \u003c\/strong\u003e3.2 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 3 tons\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eGenevas St. Moritz 5 Person Outdoor Sauna with Shower Room\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePersonalised Zoom Consultation Before You Order:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we believe that investing in wellness equipment is a significant and personal decision, especially when done with our Luxury Sauna Range — one that should be made with complete clarity and confidence.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore finalising your order, we offer every customer a one-to-one Zoom consultation with our Sales Director and the Genevas CEO.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis consultation is designed to provide a tailored, transparent experience where we can walk you through the product details, answer any questions, and ensure everything aligns with your expectations, space, and usage goals.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to Expect:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e A clear explanation of the product’s features, materials, and functionality.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGuidance on delivery, installation, site preparation, and maintenance.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAnswers to any technical, logistical, or electrical queries.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe opportunity to discuss customisations or specific use cases.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eHonest advice to help you choose the right solution for your needs.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e1. Model selection, customisation \u0026amp; order placement\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChoose the St Moritz model rated for up to five people, including three distinct zones: sauna room, lounge area, and integrated shower room.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReview and finalise all specification details carefully, including finishes, heater type (electric or wood-burning), glass types, external colour, and layout dimensions. Because this unit is made‑to‑order, once fabrication begins, you cannot cancel or receive a refund simply because you change your mind.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSubmit your order with full payment as required. You will receive a confirmation that clearly states your model, specifications, dimensions, finish options, heater selection, and order reference.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Manufacture \u0026amp; factory checks\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna is constructed using premium cross-laminated timber (CLT) for the walls, floor, and ceiling — typically 60 mm thick for high strength and insulation.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe lounge, sauna, and shower areas are pre-assembled at the factory. Bench seats are installed, glazing is fitted, a heater\/heating system is placed, and lighting and electrical components are factory-wired.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore dispatch, the unit undergoes a comprehensive quality check, including structural panel integrity, finish inspection, glass sealing, verification of correct heater and plumbing\/venting connections, and overall integrity for outdoor use.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery organisation \u0026amp; unloading logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe unit is delivered fully assembled or in large modules, dependent on site access and size. Due to the size and weight (often approximately 3 tons or more), unloading and final placement are not included in the basic purchase price; you are responsible for covering the cost of any necessary equipment or labour.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur team can arrange this for an additional fee.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, you must arrange and verify:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear vehicular access to the delivery point (road access, gate width, no overhead obstructions, sufficient turning space).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e A prepared staging area or clear path from vehicle to final placement site.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEquipment and workforce for safe unloading: this may include a forklift, HIAB truck crane, or mobile crane, depending on distance from road, obstacles, or level changes.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTemporary weather protection for the unit, in case immediate installation is not possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery day process:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will unload the cabin modules safely onto the prepared base or staging area. Inspect for visible damage before moving from the truck — note any dents, damage, or water exposure on the delivery receipt.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce the installation team arrives, they will move the unit to its final location using the appropriate equipment. Remember that rough handling or tilting large modules can damage structural panels and void the warranty.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWe will position and secure the unit according to the manufacturer’s guidelines (anchoring, if required; levelling; and underside protection).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf your site requires a crane (e.g., to cross fences, navigate slopes, or access narrow areas), you must schedule it separately and assume the associated costs and responsibilities.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. On‑site base \u0026amp; preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eThe foundation or base must meet the following requirements:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLevel and flat to within a few millimetres, to prevent stress on panels, glazing, or the structure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFirm, dry, and capable of supporting the sauna plus occupants (3 tons structure plus usage load).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eElevated above ground or placed on a damp‑proof membrane\/bitumen strip to avoid moisture ingress into base timber.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear area around the unit for ventilation, maintenance access, and safe use (door swing, bench space, external clearance).\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor the shower room, a drainage provision or a floor water exit must be in place, and an external water supply must be ready for the shower connections.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDedicated electrical supply: The heater (either a wood-burning or electric version) must have a correct voltage\/current circuit installed by a qualified electrician, with RCD\/fuse protection,\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-fbf2e6ec-7fff-38ca-7c66-8f5a9217e528\"\u003e \u003c\/b\u003eproperly sized cable, and compliance with local regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you choose a wood-burning heater, the chimney\/flue route must be prepared, including clearance to combustibles, external venting, and compliance with local fire authority regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFinal positioning should consider environmental factors, including wind exposure, roof snow load, roof drainage, and surrounding landscaping.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Installation, connection \u0026amp; commissioning\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eA qualified installer must carry out the following:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConnect the heater system (electric or wood): electrical wiring, control panel, thermostat, ventilation air supply, chimney\/flue, where applicable.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eConnect the shower room plumbing, including the water supply (hot\/cold), shower tray, drainage, and joint sealing.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePerform a dry-run test (without users) to verify that the heater reaches the required sauna temperature, the thermostat functions properly, the glass seals remain intact, ventilation operates correctly, the shower room water flows and drains properly, and the electrical controls function appropriately.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFinal levelling and securing of the entire unit, including anchor points if needed, to ensure door operation, bench stability, and safety clearance are met.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter commissioning, the homeowner will receive the operation manual, heater instructions, care\/maintenance guide, and safety briefing.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Warranty \u0026amp; after‑care\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe sauna includes a manufacturer’s warranty (typically 2 years) covering defects in materials, structural panels, factory‑installed heating, lighting, and plumbing systems.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe warranty does not cover: damage resulting from incorrect installation, misuse, lack of maintenance, environmental damage (e.g., snow overload, water ingress), normal wear and tear (timber movement\/discolouration), unauthorised modifications, or third‑party additions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMaintain records, including proof of purchase, an installation certificate (showing a qualified electrician\/plumber), delivery documentation, and a maintenance log.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFor more information, please look at the manufacturer's warranty document.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eRecommended care:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter every session, ensure proper ventilation, wipe down benches, check seals around doors\/glass, clean the shower tray, inspect the external roof and flashing yearly, verify electrical connections annually, and clear ventilation paths. Avoid direct ground contact, ensure base remains dry, and monitor for moisture buildup.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Returns \u0026amp; made‑to‑order policy\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBecause this cabin is made to order, once fabrication commences, you cannot cancel simply because you changed your mind. Returns are only accepted if the product is faulty, damaged during transit, or not built to specification.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBefore ordering, ensure all site conditions, dimensions, and access details are correct.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAny approved return will likely incur transit, repackaging, and inspection costs, and you may be responsible for these if the damage is not due to a manufacturing defect.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf the unit has been installed or used, returning may not be possible.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cspan\u003e8. User experience \u0026amp; ongoing maintenance\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce installed, the St. Moritz combines sauna heat, lounge comfort, and an integrated shower for a complete wellness retreat for up to five people. Enjoy your sessions: warming in the sauna, relaxing in the lounge, rinsing off in the shower — all within the same structure.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFollow safe usage guidelines: preheat the sauna, limit session duration, cool down in the lounge or outside, hydrate, shower, and repeat as desired.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eMaintenance routines:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOpen doors and ventilation after each session to dry out the interior; wipe down benches; check glass modelling for any condensation; remove debris around the exterior; clear roof drainage; inspect exterior timber annually for oil\/wax finish renewal; keep the chimney\/vent clear if using a wood-burning stove; test electrical components periodically.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eLong-term benefits: With proper care and installation, you can enjoy the cabin for many years, maintaining its appearance and performance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Genevas St Moritz 5 Person Outdoor Sauna with Shower Room can be equipped with either a HUUM HIVE Mini 11 kW Electric Sauna Heater or a HUUM HIVE Wood 13 Wood-Burning Stove, providing a balance of modern convenience and traditional sauna authenticity.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Mini 11 kW Electric Sauna Heater\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDesigned for sauna rooms of 10–16 m³, this heater holds 150 kg of stones, delivering gentle, even heat. Paired with the UKU Local Control system, users can precisely adjust temperature and session time with integrated safety features.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eInstallation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eRequires a dedicated 230V or 400V supply. Electrical connection must be completed by a qualified NICEIC-registered electrician in compliance with BS 7671 Wiring Regulations and Part P Building Regulations.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHUUM HIVE Wood 13 Wood-Burning Stove\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eA traditional wood-fired sauna heater designed for rooms of 6–13 m³, capable of holding 90 kg of stones to produce naturally soft, radiant heat. Crafted from durable stainless steel, it offers an authentic sauna experience with optional front-loading.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eInstallation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eMust be carried out by a HETAS-registered installer in accordance with UK Building Regulations Part J for solid-fuel appliances.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Note:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAll electrical and flue installations are the responsibility of the customer and must be completed by qualified professionals to ensure full compliance and safe operation.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work is the customer's responsibility. The Genevas St Moritz 5 Person Outdoor Sauna is available with two heating options — the HUUM HIVE Mini 11 kW Electric Sauna Heater or the HUUM HIVE Wood 13 Wood-Burning Stove. Each option has different installation and power requirements that the customer must arrange.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eElectric Sauna Heater (HUUM HIVE Mini 11 kW)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis model requires a dedicated electrical supply capable of supporting 11 kW of power. It can be configured for either single-phase 230V or three-phase 400V installations, depending on site conditions. The supply must include:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrectly rated MCB and RCD protection.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelect the appropriate cable size based on the heater load and the distance from the consumer unit.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation of the UKU Local Control unit, lighting circuits, and any additional electrical components.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll electrical work must be completed by a qualified NICEIC-registered electrician, following BS 7671 (IET Wiring Regulations) and Part P of the UK Building Regulations.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eWood-Burning Sauna Heater (HUUM HIVE Wood 13)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhile this heater operates independently of electricity for heat generation, it still requires a small electrical connection for optional accessories such as interior LED lighting or ventilation systems. A qualified electrician must also carry out these minor electrical works to meet UK safety standards.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe central wood-burning heater installation must be performed by a HETAS-registered installer, in compliance with UK Building Regulations Part J for solid-fuel appliances, using a suitable flue system, a non-combustible base, and ensuring proper airflow clearance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e*Customer Responsibility:\u003c\/strong\u003e\u003cspan\u003e All electrical and flue installations are the sole responsibility of the customer. Balance Recovery supplies the sauna and heating equipment only; qualified professionals must complete connection, wiring, and certification before use.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Logistics \u0026amp; Unloading Procedures\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eUnits are delivered either fully assembled or in large modules, depending on site access limitations and unit dimensions. Given the substantial size and weight of the structure (typically exceeding 3 tons), unloading and final placement are not included in the standard purchase price. The client is responsible for any costs associated with specialised lifting equipment or supplementary labour. \u003c\/span\u003e\u003cspan\u003e(\u003cstrong\u003eNote:\u003c\/strong\u003e Our team can facilitate these arrangements for an additional fee upon request.)\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003ePre-Delivery Client Responsibilities\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePrior to the scheduled delivery date, the client must verify and prepare the following:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eVehicular Access:\u003c\/strong\u003e\u003cspan\u003e Ensure clear access to the delivery point, including adequate road conditions, sufficient gate width, adequate turning space, and no overhead obstructions.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStaging Area:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePrepare a designated staging area or establish a clear, unobstructed path from the delivery vehicle to the final installation site.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUnloading Equipment:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eArrange the necessary equipment and workforce for safe unloading (e.g., forklift, HIAB truck crane, or mobile crane) based on the distance from the road, changes in terrain elevation, and physical obstacles.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eWeather Protection:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eProvide temporary weather protection for the modules if immediate installation is delayed.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eCrane Requirements:\u003c\/strong\u003e\u003cspan\u003e If site conditions necessitate a crane (e.g., navigating slopes, lifting over fences, or accessing confined spaces), the client must independently schedule it and assume all associated costs and liabilities.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eDelivery Day Protocol\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eUnloading \u0026amp; Inspection:\u003c\/strong\u003e\u003cspan\u003e The delivery team will safely unload the modules onto the prepared base or staging area. The client must conduct a visual inspection for structural damage, dents, or water exposure before the unit is moved from the truck. Any issues must be documented immediately on the delivery receipt.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eSite Transport:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eUpon arrival, the designated installation team will transition the unit to its final location utilising appropriate equipment. (Warning: Rough handling or improper tilting of large modules may result in structural panel damage and will void the manufacturer’s warranty\u003c\/span\u003e\u003cspan\u003e.)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePositioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe installation team will position, secure, and level the unit in strict accordance with the manufacturer's guidelines, including any necessary anchoring and underside protection.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eSite Preparation \u0026amp; Foundation Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe longevity and structural integrity of the unit rely heavily on a properly prepared foundation. The base must adhere to the following specifications:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStructural Integrity\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLevel and Flat:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe surface must be level to within a few millimetres to prevent uneven stress on structural panels, glazing, and door frames.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eLoad-Bearing Capacity:\u003c\/strong\u003e\u003cspan\u003e The base must be firm, dry, and capable of supporting the combined weight of the structure (approx. 3 tons) plus the maximum occupant usage load.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eMoisture Protection:\u003c\/strong\u003e\u003cspan\u003e The foundation must be elevated above ground level or feature a damp-proof membrane\/bitumen strip to prevent moisture ingress into the base timber.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eClearance \u0026amp; Environment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOperational Clearance:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eMaintain a clear perimeter around the unit to ensure proper ventilation, maintenance access, safe door swing, and external clearances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eEnvironmental Factors:\u003c\/strong\u003e\u003cspan\u003e Final positioning must account for local environmental variables, including prevailing wind exposure, roof snow load capacity, roof drainage trajectories, and surrounding landscaping.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eUtility Preparations\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlumbing (Shower Room Units):\u003c\/strong\u003e\u003cspan\u003e Adequate drainage or a floor water exit must be established prior to installation. An external water supply must be accessible and prepared for shower connections.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eElectrical Supply:\u003c\/strong\u003e\u003cspan\u003e A dedicated electrical circuit must be installed by a certified electrician. This includes appropriate voltage\/current ratings for the heater (electric or wood-burning control systems), RCD\/fuse protection, correct cable sizing, and full compliance with local electrical regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eFlue Routing (Wood-Burning Units):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eThe designated route for the chimney\/flue must be prepared in advance, strictly adhering to required clearances from combustible materials, external venting protocols, and local fire authority regulations.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eInstallation, Connection \u0026amp; Commissioning\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll final connections and system testing must be executed by a qualified installation professional. The commissioning process includes:\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSystem Connections \u0026amp; Fit-Out\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eHeater Systems:\u003c\/strong\u003e\u003cspan\u003e Complete installation and connection of the heater (electric or wood-burning), including electrical wiring, control panels, thermostats, ventilation air supply, and chimney\/flue integration where applicable.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlumbing:\u003c\/strong\u003e\u003cspan\u003e Finalise shower room plumbing, including hot\/cold water supply integration, shower tray installation, drainage connection, joint sealing, and shower fitting assembly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eInterior Fit-Out:\u003c\/strong\u003e\u003cspan\u003e Install and secure lounge and sauna room benches, lighting fixtures (including dimmable LED systems), glass doors, and ventilation registers; verify all structural insulation.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eStructural Securing:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ePerform final levelling and securing of the entire unit. This includes affixing anchor points (if specified) to guarantee safe door operation, bench stability, and proper safety clearances.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eTesting \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDry-Run Commissioning:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eConduct a comprehensive, unoccupied test run to verify that:\u003c\/span\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThe heater achieves the specified sauna temperature.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eThe thermostat reads and responds accurately.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eGlass seals and thermal barriers remain fully intact.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eVentilation systems operate efficiently.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eShower water flow and drainage function without leaks or pooling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAll electrical controls operate safely and correctly.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003e\u003cb id=\"docs-internal-guid-eb04b615-7fff-4709-71e8-43ee7047e7fd\"\u003eClient Handover: \u003c\/b\u003eUpon successful commissioning, the client will receive the operation manual, heater instructions, care and maintenance guidelines, and a comprehensive safety briefing.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-st-moritz-outdoor-sauna-with-shower-room-product-brochure.pdf?v=1753780929\"\u003e\u003cspan\u003eGenevas St. Moritz Outdoor Sauna with Shower Room Product Brochure\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-st-moritz-outdoor-sauna-with-shower-room-plans.pdf?v=1753780927\"\u003e\u003cspan\u003eGenevas St. Moritz Outdoor Sauna with Shower Room Plans\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-warranty-terms.pdf?v=1753780926\"\u003e\u003cspan\u003eGenevas Warranty Terms\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-product-catalog.pdf?v=1753785351\"\u003e\u003cspan\u003eGenevas Product Catalog\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/genevas-clt-wood.pdf?v=1753780928\"\u003e\u003cspan\u003eGenevas CLT Wood\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Genevas","offers":[{"title":"Default Title","offer_id":53491613499724,"sku":null,"price":38999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/38.png?v=1759749820"},{"product_id":"viking-industrier-luna-outdoor-sauna-with-changing-room","title":"Viking Industrier Luna Outdoor Sauna With Changing Room","description":"\u003ch5\u003eProduct Description\u003c\/h5\u003e\n\u003cp\u003eElevate your wellness experience with the Viking Industrier Luna\u003cspan\u003e \u003c\/span\u003eOutdoor Garden Sauna\u003cspan\u003e \u003c\/span\u003eWith Changing Room, a luxurious addition to your home or upscale spa and clinic. This exquisite sauna combines minimalist and contemporary design, redefining the concept of home wellness and providing an elegant space for relaxation.\u003c\/p\u003e\n\u003ch3 id=\"key-features\"\u003eKey Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSpacious Interior\u003c\/strong\u003e: Designed to accommodate 6-8 people, the Luna Outdoor Sauna offers a generous 6.0 m² inside area, with a 4.0 m² sauna area.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChanging Room\u003c\/strong\u003e: The attached changing room provides a convenient space to store belongings or change before entering the sauna.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eLarge Window\u003c\/strong\u003e: The expansive sauna room window invites sunlight and offers breathtaking views, enhancing your relaxation experience.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eQuality Construction\u003c\/strong\u003e: Built with a marine plywood frame and spruce wood walls and roof, this sauna is designed for durability and longevity.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCustomisable Options\u003c\/strong\u003e: Choose from various options such as deciduous wood interior, insulated walls and roof, exterior painting, LED lighting, and a big window in the back wall.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eCapacity:\u003c\/strong\u003e 6-8 Persons\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTimber:\u003c\/strong\u003e Spruce\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eShape:\u003c\/strong\u003e Rectangle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eRooms:\u003c\/strong\u003e 2 (sauna and changing room)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInside area:\u003c\/strong\u003e 6.0 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSauna area:\u003c\/strong\u003e 4.0 m²\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eTotal height:\u003c\/strong\u003e 2356 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExterior Cladding: \u003c\/strong\u003e18 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInterior Cladding: \u003c\/strong\u003e12 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eExternal dimensions: \u003c\/strong\u003e3300 x 2441 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInternal dimensions of changing room: \u003c\/strong\u003e1162 x 2348 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInternal dimensions of sauna room: \u003c\/strong\u003e1704 x 2348 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eDoor size: \u003c\/strong\u003e740 x 1725 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWindow size: \u003c\/strong\u003e1442 x 1948 mm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eSize of Pallet Kit: \u003c\/strong\u003e3.30 x 1.20 x 2.48 m\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWeight:\u003c\/strong\u003e 1360 kg\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eElectrical Power Supply: \u003c\/strong\u003e400\/230V (3-Phase); Convertible into Single Phase\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eWarranty:\u003c\/strong\u003e 2 Years (excluding Electrical Equipment)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eInterior LED Lighting: \u003c\/strong\u003eExperience ambient lighting in your changing room and sauna room ceilings, with additional lighting on both sides underneath the sauna room's backrests and benches.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eChanging Room Bench: \u003c\/strong\u003eThis stylish and functional addition can enhance your changing room.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eLarge Back Wall Window for Sauna Room: \u003c\/strong\u003eCustomise your sauna with an optional large window, measuring 1711 mm in width, for the back wall, enhancing the space with natural light and views.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eEasy to Assemble: \u003c\/strong\u003eIf you opt to self-assemble the Viking Industrier Luna Sauna, rest assured that its design facilitates an effortless assembly process, suitable for a team of two to three persons. You can take a sneak peek at the \u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/viking_industrier_luna_sauna_installation_instructions.pdf?v=1704300095\"\u003einstallation instructions here\u003c\/a\u003e.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eViking Industrier Luna Outdoor Sauna With Changing Room\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eHow It Works\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Luna Outdoor Sauna with Changing Room is a premium, made-to-order retreat. Because this is a large-scale timber structure, we follow a precise process to ensure a smooth transition from our workshop to your garden.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order \u0026amp; Site Assessment\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eSelect your \u003c\/span\u003e\u003cspan\u003eLuna Sauna\u003c\/span\u003e\u003cspan\u003e configuration, including timber type, heater size, and luxury add-ons (LED lighting, bucket \u0026amp; ladle, or headrests).\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eVideo Consultation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAs this is a large, handcrafted unit, we kindly request a \u003c\/span\u003e\u003cspan\u003edetailed video\u003c\/span\u003e\u003cspan\u003e of your property and the intended installation site. This allows us to verify that delivery vehicles and unloading equipment can safely access your space.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eOrder Confirmation:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eYou will receive a full breakdown of your purchase and a dedicated reference number.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Handcrafted Production\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce confirmed, your sauna enters production.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003ePremium Materials:\u003c\/strong\u003e\u003cspan\u003e Each Luna is crafted from high-quality spruce timber, designed to seat up to six people.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eQuality Control:\u003c\/strong\u003e\u003cspan\u003e Every component undergoes a rigorous inspection before being flat-packed onto a secure pallet for international transit.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery \u0026amp; Logistics\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDelivery \u0026amp; Professional On-Site Handling\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe are pleased to provide \u003c\/span\u003e\u003cspan\u003ecomplimentary delivery\u003c\/span\u003e\u003cspan\u003e on all Luna Sauna orders. Our logistics process is designed to be as seamless as possible, moving your sauna from our workshop directly to your property.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003ePalletised Packaging \u0026amp; Protection:\u003c\/strong\u003e To ensure your sauna arrives in pristine condition, it is delivered securely on a pallet. Each component—from premium spruce timber to tempered glass doors—is carefully stacked, weather-protected, and shrink-wrapped onto a heavy-duty timber base. This consolidated packaging prevents transit damage and ensures every piece of your order is accounted for upon arrival.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eKerbside Delivery \u0026amp; Accessibility: \u003c\/strong\u003eOur service is kerbside delivery, meaning the pallet is offloaded at the nearest safe access point to your property using a tail-lift vehicle. To ensure a smooth arrival, please confirm that your location can accommodate a large goods vehicle.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eIntegrated Unloading \u0026amp; Site Assistance:\u003c\/strong\u003e Unlike standard logistics providers, we offer an enhanced unloading service. Our drivers will position the pallet as close to your desired location as site access permits. Furthermore, our team will assist with breaking down the pallet and transporting the individual components directly from the kerbside to your designated installation site.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e\u003cstrong\u003eProfessional Note: \u003c\/strong\u003eTo ensure we have the correct equipment and personnel on hand for your specific property layout, please provide your site video consultation prior to the delivery date.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Preparation Checklist (Pre-Delivery)\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo ensure a seamless setup, please prepare the following in advance:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eFoundation:\u003c\/strong\u003e\u003cspan\u003e A level, stable base (concrete, paving, or heavy-duty decking) capable of supporting the sauna’s significant weight.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eAccess:\u003c\/strong\u003e\u003cspan\u003e Clear and unobstructed paths from the kerbside to the installation area.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eElectrical Planning:\u003c\/strong\u003e\u003cspan\u003e *Consult a \u003c\/span\u003e\u003cspan\u003equalified electrician\u003c\/span\u003e\u003cspan\u003e early. High-performance heaters require substantial power supplies.\u003c\/span\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"2\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cstrong\u003ePro Tip:\u003c\/strong\u003e\u003cspan\u003e Send all manuals we provide to your electrician in advance to avoid surprises on installation day.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery \u0026amp; Inspection\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eUpon arrival at the kerbside:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eImmediate Audit:\u003c\/strong\u003e\u003cspan\u003e Inspect all parts for visible damage or missing items.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eReporting:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eAny discrepancies must be reported to our support team within \u003c\/span\u003e\u003cspan\u003e24 hours\u003c\/span\u003e\u003cspan\u003e to qualify for warranty support.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation \u0026amp; Assembly\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eYou have two pathways to bring your Luna Sauna to life:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv dir=\"ltr\" align=\"left\"\u003e\n\u003ctable\u003e\n\u003ccolgroup\u003e \u003ccol width=\"135\"\u003e \u003ccol width=\"466\"\u003e \u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOption\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDescription\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDIY Assembly\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFollow our detailed manual. This typically takes 3 - 4 days, depending on experience and assistance\u003c\/span\u003e\u003cspan\u003e for individuals with carpentry skills.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eProfessional Install\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur expert carpentry team can handle the full assembly for peace of mind. Priced at \u003c\/span\u003e\u003cspan\u003e£1,999 + VAT\u003c\/span\u003e\u003cspan\u003e (Anywhere In Mainland UK).\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCritical Note:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eRegardless of the assembly method, a \u003c\/span\u003e\u003cspan\u003ecertified electrician\u003c\/span\u003e\u003cspan\u003e must complete the final connection, ensuring correct cable sizing, RCD protection, and isolator switch installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Warranty Validation \u0026amp; Handover\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo protect your investment and validate your warranty:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWood Treatment:\u003c\/strong\u003e\u003cspan\u003e Immediately treat the interior and exterior timber with a \u003c\/span\u003e\u003cspan\u003ebreathable wood oil\u003c\/span\u003e\u003cspan\u003e to ensure long-term durability.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMechanical Check:\u003c\/strong\u003e\u003cspan\u003e Ensure the doors, windows, and ventilation slats function smoothly.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSystem Test:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce the electrician confirms the connection, run a test cycle of the heater and LED systems.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Ongoing Support \u0026amp; Wellness\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Luna Sauna is now a permanent sanctuary. Enjoy the luxury of a dedicated changing room and the authentic aroma of Nordic spruce.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSupport:\u003c\/strong\u003e\u003cspan\u003e Contact us anytime for replacement parts, maintenance advice, or technical assistance.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eMaintenance: \u003c\/strong\u003ePeriodically inspect the timber and electrical components to ensure your sauna performs beautifully for decades.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Viking Industrier Luna Outdoor Sauna with Changing Room offers a range of high-performance electric stove heaters, designed to deliver the authentic heat and atmosphere of a traditional Finnish sauna. Built for reliability and comfort, this system provides powerful warmth that fills the cabin efficiently, creating a deeply relaxing and rejuvenating experience every time you step inside.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHeater Overview\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe option of electric heaters is specifically matched to the size of the cabin to ensure optimal performance. It heats the air quickly and maintains a consistent temperature throughout the sauna room, creating the perfect balance between intense dry heat and gentle comfort. The design enables smooth temperature control, providing a traditional sauna experience that promotes sweating, detoxification, and muscle recovery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003ePerformance \u0026amp; Experience\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll heaters are capable of reaching typical operating temperatures of 70°C to 90°C, depending on user preference and ambient conditions. The high-quality spruce timber construction and tempered glass panels of the Luna sauna enhance heat retention, ensuring efficient energy use and maintaining a stable warmth throughout the session. The result is an invigorating yet soothing environment ideal for daily wellness and relaxation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat This Means for You\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFast and efficient heat-up times for immediate use\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConsistent, evenly distributed warmth across the entire cabin\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAuthentic dry-heat experience that promotes wellbeing and recovery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePremium build quality designed to complement and enhance heater performance\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eCustomer Responsibility\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile the heater system is pre-installed and configured by the manufacturer, the customer is responsible for all electrical wiring, power supply, and final connections. Installation must be completed by a qualified electrician in full compliance with UK electrical safety regulations to ensure safe, efficient, and long-lasting operation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Viking Luna’s heater system has been engineered to provide years of reliable use — bringing you the true essence of traditional sauna bathing in a beautifully designed, contemporary outdoor setting.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Luna Outdoor Sauna offers flexible heating options to suit your lifestyle, whether you prefer a classic wood-fired experience or a modern electric setup. Below is an overview of the heater system so you understand the choices and what to expect.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply - IMPORTANT\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician prior to any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example:\u003c\/span\u003e\u003cspan\u003e a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power Current Draw Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size (Single-Phase)\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment. Strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Viking Industrier Luna Sauna with Changing Room is delivered to your door as a complete flat-pack kit. All deliveries include detailed assembly instructions, technical drawings, and comprehensive maintenance and usage recommendations.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eUnit Specifications\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eSize of pallet KIT (L x W x H):\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e3.30 x 1.20 x 2.48 m\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWeight:\u003c\/strong\u003e\u003cspan\u003e 1360 kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur saunas are delivered securely packed on a standard pallet. You can view the comprehensive installation instructions here.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eStandard Delivery and Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eDelivery to your doorstep, \u003c\/span\u003e\u003cspan\u003eincluding the safe unloading of the sauna from the vehicle\u003c\/span\u003e\u003cspan\u003e, is fully included in the purchase price. Because our sauna pallets are large—weighing well over a tonne and arriving on a flatbed truck—our team comes fully equipped to handle offloading, so you do not have to provide equipment or manual labour.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eThe Unloading Process\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOur delivery personnel will manage the entire unloading procedure for your kit. Depending on your site's specific roadside access, our team will efficiently offload the pallet using our own forklift or carefully by hand (piece by piece), ensuring all components are safely transferred from the truck to your designated delivery staging point.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eSpecialised Site Access\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWhile standard unloading from the truck to an accessible staging point is fully included, moving the heavy pallet or its individual components to a final location that lacks standard access (for example, far from the road, up steep inclines, or over large obstacles like high walls) may require specialised equipment, such as a mobile crane.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your final placement requires a crane, this falls outside of our standard unloading service and must be arranged separately. If you are unsure whether your site requires specialised equipment, please contact us prior to delivery for advice or assistance in determining the right solution for your specific property.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAt Balance Recovery, we are confident in the quality of the Viking Industrier products we offer. Therefore, we provide a 2-year guarantee on all items sold, with the exception of electrical or automatic equipment. Warranty terms for such equipment are determined by the manufacturer and provided separately.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you encounter any technical or functional issues with your Viking Industrier product, please promptly submit a written complaint using our claims form. You can access the form by contacting us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTo help us quickly address your issue, please include the following in your claim:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDetailed description of the issue: Clearly describe the problem and specify the affected parts of the product.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTransport damage documentation: For claims related to damage during shipping, attach copies of the signed shipping documents.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePhotographs: Provide clear photos that illustrate the problem.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePreferred solution: Let us know your preference for resolving the issue (repair, replacement, etc.).\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant Notes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis warranty may be voided if assembly instructions provided by Balance Recovery are not followed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAssembly should only be conducted by skilled personnel or those authorised by Balance Recovery.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe warranty does not apply if the product is used for purposes other than its intended use or if our instructions are not followed.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eBalance Recovery is not responsible for issues arising from natural wear and tear, atmospheric influences, or failure to comply with product care instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your issue falls outside the scope of this warranty, we may still offer repair services at your expense. Rates and terms will be discussed and agreed upon separately.\u003c\/span\u003e \u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e Customisation Acknowledgement: \u003c\/strong\u003eBy placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eOnce production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013: \u003c\/strong\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-luna-sauna-with-changing-room-assembly-instructions.pdf?v=1716360371\"\u003e\u003cspan\u003eLuna Sauna 3.3 x 2.4m Assembly Instruction\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-painting-options.pdf?v=1716360507\"\u003e\u003cspan\u003eLuna Sauna 3.3 x 2.4m Painting Options\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-sauna-use-maintenance.pdf?v=1716360369\"\u003e\u003cspan\u003eLuna Sauna 3.3 x 2.4m Use \u0026amp; Maintenance\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0706\/4086\/1448\/files\/viking-industrier-sauna-catalogue.pdf?v=1716360466\"\u003e\u003cspan\u003eViking Industrier Sauna Catalogue\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHeater Manuals:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Harvia_Vega_Installation_Manual.pdf?v=1718889021\"\u003e\u003cspan\u003eHarvia Vega BC60\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Harvia_Cilindro_90_Installation_Manual.pdf?v=1718955606\"\u003e\u003cspan\u003eHarvia Cilindro 90 Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Harvia_Moderna_Instruction_Manual.pdf?v=1733174721\"\u003e\u003cspan\u003eHarvia Moderna Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/harvia_trendi_kip_90.pdf?v=1733174823\"\u003e\u003cspan\u003eHarvia Trendi KIP90 Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Viking Industrier","offers":[{"title":"Default Title","offer_id":53500574040396,"sku":null,"price":10999.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/14_d5246d28-7aea-4ef0-b06f-5656dd1e9c5d.png?v=1759748518"},{"product_id":"br-5-6-person-traditional-thermowood-outdoor-sauna-complete-kit","title":"BR 5-6 Person Traditional Thermowood Outdoor Sauna Complete Kit","description":"\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eProduct Description\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 data-end=\"296\" data-start=\"243\"\u003eBR 5–6 Person Traditional Thermowood Outdoor Sauna\u003c\/h2\u003e\n\u003cp data-end=\"382\" data-start=\"298\"\u003e\u003cstrong data-end=\"382\" data-start=\"298\"\u003eA Spacious, Handcrafted Thermowood Sauna Designed for 5–6 Person Luxury Wellness\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-end=\"785\" data-start=\"384\"\u003eThe BR 5–6 Person Traditional Thermowood Outdoor Sauna is an expertly handcrafted wellness retreat, designed for those who desire a truly spacious and premium sauna experience at home. Built in Estonia—the heart of authentic sauna craftsmanship—this stunning outdoor sauna is made from high-quality Thermowood, offering exceptional durability, superior insulation, and timeless Scandinavian style.\u003c\/p\u003e\n\u003cp data-end=\"1070\" data-start=\"787\"\u003eWith comfortable seating for 5–6 people, the BR 5–6 Person Traditional Thermowood Outdoor Sauna is perfect for families, wellness enthusiasts, or anyone looking to elevate their garden with a luxury outdoor feature that blends relaxation, tradition, and superior performance.\u003c\/p\u003e\n\u003ch2 data-end=\"1111\" data-start=\"1077\"\u003ePremium Thermowood Construction\u003c\/h2\u003e\n\u003cp data-end=\"1238\" data-start=\"1113\"\u003eCrafted from ethically sourced, heat-treated Thermowood, the BR 5–6 Person Traditional Thermowood Outdoor Sauna delivers:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"1274\" data-start=\"1242\"\u003eOutstanding weather resistance\u003c\/li\u003e\n\u003cli data-end=\"1306\" data-start=\"1277\"\u003eReduced moisture absorption\u003c\/li\u003e\n\u003cli data-end=\"1343\" data-start=\"1309\"\u003eExceptional structural longevity\u003c\/li\u003e\n\u003cli data-end=\"1398\" data-start=\"1346\"\u003eA rich, natural aesthetic that enhances any garden\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"1496\" data-start=\"1400\"\u003eThis enhanced timber ensures your sauna remains stable, beautiful, and inviting year after year.\u003c\/p\u003e\n\u003ch2 data-end=\"1557\" data-start=\"1503\"\u003eDesigned for Deep, Authentic Traditional Sauna Heat\u003c\/h2\u003e\n\u003cp data-end=\"1937\" data-start=\"1559\"\u003eWith its 8.2 m³ interior, dual-level benches, and efficient thermal performance, the BR 5–6 Person Traditional Thermowood Outdoor Sauna provides optimal heat circulation for a truly authentic Finnish-style sauna experience. Enjoy intense steam sessions, gentle relaxation, or revitalising heat therapy—all in a spacious, breathable environment designed for full comfort.\u003c\/p\u003e\n\u003ch2 data-end=\"1988\" data-start=\"1944\"\u003eSpacious, Light-Filled and Comfort-Driven\u003c\/h2\u003e\n\u003cp data-end=\"2079\" data-start=\"1990\"\u003eThe \u003cstrong data-end=\"2048\" data-start=\"1994\"\u003eBR 5–6 Person Traditional Thermowood Outdoor Sauna\u003c\/strong\u003e is thoughtfully designed with:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-end=\"2133\" data-start=\"2083\"\u003eDual-level benches for adjustable heat intensity\u003c\/li\u003e\n\u003cli data-end=\"2203\" data-start=\"2136\"\u003eA full-glass door that enhances natural light and visual openness\u003c\/li\u003e\n\u003cli data-end=\"2273\" data-start=\"2206\"\u003eA large 5–6 person layout, perfect for families or group sessions\u003c\/li\u003e\n\u003cli data-end=\"2317\" data-start=\"2276\"\u003eA calming, minimalistic Nordic interior\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-end=\"2415\" data-start=\"2319\"\u003eIts generous size makes it ideal for long, comfortable sessions and shared wellness experiences.\u003c\/p\u003e\n\u003ch2 data-end=\"2455\" data-start=\"2422\"\u003eBring Nordic Tranquillity Home\u003c\/h2\u003e\n\u003cp data-end=\"2748\" data-start=\"2457\"\u003eWhether you prefer the rewarding process of self-assembly or the convenience of a pre-built delivery, the\u003cstrong\u003e \u003c\/strong\u003eBR 5–6 Person Traditional Thermowood Outdoor Sauna seamlessly transforms your garden into a private retreat inspired by nature, tradition, and the soothing rituals of sauna culture.\u003c\/p\u003e\n\u003ch2 data-end=\"2795\" data-start=\"2755\"\u003eYour Personal Outdoor Wellness Escape\u003c\/h2\u003e\n\u003cp data-end=\"3094\" data-start=\"2797\"\u003eBeautifully crafted, sustainably built, and designed for extraordinary comfort, the BR 5–6 Person Traditional Thermowood Outdoor Sauna provides a premium way to unwind, recharge, and experience the full therapeutic benefits of traditional sauna bathing—right from the comfort of your own home.\u003c\/p\u003e\n\u003ch2\u003eWhat Is Included?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e1 x BR 5-6 Person Traditional Thermowood Outdoor Sauna (Unassembled - Worth £5499)\u003c\/li\u003e\n\u003cli\u003e1 x Harvia Clindro 9kW Heater PC60 and Stones (Worth £699)\u003c\/li\u003e\n\u003cli\u003e2 x Head Rests (Worth £149)\u003c\/li\u003e\n\u003cli\u003e1 x Bucket, Ladle, and Thermometer Set (Worth £149)\u003c\/li\u003e\n\u003cli\u003e1 x LED Lights (Worth £249)\u003c\/li\u003e\n\u003cli\u003eFREE Unloading And Kerbside Delivery\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eSpecification\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eCapacity:\u003c\/strong\u003e\u003cspan\u003e 5–6 persons\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eInternal volume:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003e8.2m³\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e\u003cspan\u003e 2.4m depth\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eMaterial:\u003c\/strong\u003e\u003cspan\u003e Thermowood\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWall thickness:\u003c\/strong\u003e\u003cspan\u003e 42mm (sides), 28mm (front\/rear)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eRoofing:\u003c\/strong\u003e\u003cspan\u003e Katepal black bitumen shingles\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eBenches:\u003c\/strong\u003e\u003cspan\u003e Dual-level I-shaped benches\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDoor:\u003c\/strong\u003e\u003cspan\u003e Full-length glass\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eWeight (flat-pack): \u003c\/strong\u003e\u003cspan\u003eApprox. 600–700 kg\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eElectrical requirements: \u003c\/strong\u003e6–9kW heater (some models require 3-phase)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eBuying Guide\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eBalance Recovery 5-6 Persons Outdoor Sauna (Complete Kit)\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e1. Place Your Order\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChoose the Balance Recovery 5 - 6 Person Outdoor Sauna \u003cmeta charset=\"utf-8\"\u003e(Complete Kit), supplied as a complete sauna kit \u003cmeta charset=\"utf-8\"\u003ethat includes the heater and essential accessories.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou may also select an optional front glass wall.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eComplete your order through our website.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou will receive a confirmation email immediately with your order details, the estimated delivery time (typically 6-8 weeks), and any potential next steps.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTo help ensure a smooth delivery, you are very welcome to send us a detailed video of your property and the surrounding area where the sauna will be delivered. This allows us to check access for the delivery vehicle and unloading equipment, helping avoid any unexpected issues on delivery day. The delivery is kerbside delivery only.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e2. Order Processing \u0026amp; Manufacturing\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOnce your order is confirmed, production is scheduled. \u003c\/span\u003e\u003cspan\u003eYour Balance Recovery 5 - 6 Person Outdoor Sauna is handcrafted from premium Thermowood, selected for its durability, moisture and heat resistance, and excellent thermal performance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eThe sauna is supplied as a complete flat-pack kit, including:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSauna cabin components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eBenches and fittings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e9 kW Harvia \u003cmeta charset=\"utf-8\"\u003eclindro sauna heater and stones\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e2x Headrests\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003e1x Bucket, Ladle, and Thermometer \u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll components are carefully manufactured, inspected, and packed for dispatch.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e3. Delivery Organisation – FREE Kerbside Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWhen your sauna is ready, we arrange FREE last-mile kerbside delivery with unloading included.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat this means:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna is delivered on a pallet to the nearest safe kerbside location at your property\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe delivery team will unload the pallet from the vehicle\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDelivery is pre-scheduled, and you will be notified of the estimated date and time in advance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003cspan\u003e kerbside delivery does not include moving components beyond the kerbside or positioning the sauna on its base.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e4. Pre-Installation Preparation\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBefore delivery, please ensure the installation site is ready:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA level, solid foundation capable of supporting approximately 700 kg (empty) plus occupants, approximately 1500 kg.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTo avoid potential issues, it is recommended not to place the base on a slope or in an area prone to water pooling.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eClear access from the kerbside drop-off point to the installation area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical preparation, please consult with your electrician in advance:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAs the heater is included in your sauna kit, customers are strongly advised to consult a qualified electrician in advance to assess and prepare the electrical supply. It is advised that your electrician has experience dealing with wiring sauna heaters or experience with sauna builds.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTypically, this will include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA dedicated single-phase electrical supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eA suitably rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll heater specifications and wiring instructions are supplied with your sauna kit.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e5. Delivery Day \u0026amp; Unloading\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOn the scheduled delivery day:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYour sauna will arrive palletised\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThe delivery team will unload the pallet at the kerbside\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou are responsible for moving the components from the kerbside to the installation area\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce unpacked:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck all components carefully\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eReport any missing or damaged items within 24 hours to maintain warranty eligibility.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e6. Installation Options\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eYou may choose self-assembly or professional installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eProfessional Installation Service:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe offer a nationwide sauna installation service for the Balance Recovery 5 - 6 Person Outdoor Sauna at a fixed price of:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e£1,599 + VAT\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eOur Installation team will arrive on the same day as your Balance Recovery 5 - 6 Person Outdoor Sauna (Complete Kit) \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cmeta charset=\"utf-8\"\u003eThis build will typically be completed in one full day.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCoverage includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eInstallation anywhere in mainland UK (England)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAdditional charges apply for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eChannel Islands\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIreland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCertain parts of Scotland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eWales\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIsle of Wight\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eGuernsey\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your location falls into one of the above areas, installation is still available but will be quoted separately based on travel and logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur professional installation service includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFull assembly of the sauna build only\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCorrect fitting of all internal components (no electrical hookup)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eFinal checks to ensure the sauna is ready for commissioning\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eSelf-Assembly (Flat-Pack):\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, a detailed assembly manual is provided. Assembly is suitable for competent \u003cmeta charset=\"utf-8\"\u003ecarpenters\u003cb id=\"docs-internal-guid-764e188e-7fff-8824-2a12-17765582bdbb\"\u003e \u003c\/b\u003eonly and typically takes 2–3 days, depending on experience and assistance.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eElectrical connection:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMust be carried out by a qualified electrician, ideally with sauna wiring experience\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUse a correctly rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAll wiring must comply with UK electrical regulations (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cmeta charset=\"utf-8\"\u003eA standard 9 kW heater at 230 V single-phase draws approximately 40 amps - 6.0 mm² (or higher, depending on cable run). Cable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment.\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAlways provide the electrician with the heater manufacturer’s wiring instructions.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e7. Finishing Touches \u0026amp; Safety Check\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOnce the sauna is assembled:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eApply an appropriate\u003cb id=\"docs-internal-guid-05f8be0d-7fff-f9a4-66e3-00e9b3d5ac00\"\u003e \u003c\/b\u003ebreathable oil-based wood treatment to all interior and exterior timber surfaces (mandatory for warranty validation)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCheck that the sauna is level and that doors, vents, and fittings operate smoothly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eAfter electrical work is complete, perform a first warm-up test — the sauna should reach operating temperature efficiently (around 80 °C)\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eEnsure all electrical safety checks and certifications are complete\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003e8. Enjoy Your Sauna \u0026amp; Ongoing Support\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour Balance Recovery 5 - 6 Person Outdoor Sauna (Complete Kit) is now ready to enjoy!\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eExperience:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eTraditional dry sauna heat\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eCompact 5 - 6 person design\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDurable Thermowood construction\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eIncluded heater and essential accessories\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOptional front glass wall upgrade\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eImportant notes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSelf-assembled saunas include a 1-year warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eUncertified or improper electrical work may void the warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eMissing or damaged items must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eThis is a made-to-order sauna; once production has commenced, it is non-refundable. Please read our \u003ca href=\"https:\/\/balancerecovery.co.uk\/policies\/refund-policy\"\u003ereturn and refund policy\u003c\/a\u003e for more information.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eOur support team is always available to assist with advice, replacement parts, and aftercare guidance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eDelivery \u0026amp; Installation\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e1. Delivery – FREE Kerbside Delivery \u0026amp; Unloading\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Balance Recovery 5 - 6 Person Outdoor Barrel Sauna includes FREE kerbside delivery with unloading as standard.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat this includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery of your sauna on a pallet to the nearest safe kerbside point at your property\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnloading of the pallet from the delivery vehicle by the delivery team\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDelivery scheduled in advance with a confirmed date and time\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003ekerbside delivery does not include moving components beyond the kerbside, through your property, or positioning the sauna on its base.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTo help ensure a smooth delivery, you are welcome to send a detailed video or photos of your property and access routes in advance. This allows us to confirm vehicle access and unloading arrangements ahead of delivery day.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e2. Installation Options\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Balance Recovery 5 - 6 Person Outdoor Barrel Sauna is supplied as a complete flat-pack kit, including the heater and essential accessories. You can choose between self-assembly and professional installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e3. Professional Installation Service\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWe offer a nationwide installation service for this sauna at a fixed price of:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e£1,499 + VAT\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCoverage:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMainland UK (England)\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eAdditional charges apply for:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eChannel Islands\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIreland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertain parts of Scotland\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eWales\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIsle of Wight\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eGuernsey\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf your location falls into one of these areas, installation is still available but will be quoted separately based on travel and logistics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eOur installation service includes:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFull on-site assembly of the sauna\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInstallation of all internal components\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eFinal structural checks\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHandover once the sauna is ready for electrical connection\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003ePlease note:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eelectrical connection must be completed by a qualified electrician and is not included in the installation price.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e4. Self-Assembly\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you prefer to install the sauna yourself, a detailed assembly manual is included.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat to expect:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSuitable for competent DIY installation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eTypical assembly time: 1–3 days with two people\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll components supplied in clearly labelled sections\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e5. Electrical Requirements\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe sauna heater is included as part of the complete kit. Customers are strongly advised to consult a qualified electrician before installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eTypical requirements include:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA dedicated electrical supply\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCorrect cable sizing\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA suitably rated isolator switch\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCompliance with UK electrical regulations (BS 7671)\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAll heater specifications and wiring instructions are provided with your sauna.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003e6. Important Notes\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA level, solid base must be prepared before delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMissing or damaged items must be reported within 24 hours of delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eImproper or uncertified electrical installations may void the warranty\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eElectrical Supply\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe electrical supply required will depend on the kW rating of your chosen sauna heater. We strongly recommend consulting with a qualified electrician before any installation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eTypically, a dedicated supply is required—similar to those used for electric showers or cookers. Most domestic sauna heaters in the UK are connected to a single-phase 230V supply, and the Amps can be calculated using:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWatts ÷ Volts = Amps\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eFor example: a 6kW (6000W) heater ÷ 230V = approximately 26 Amps\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eBelow is a general guide for domestic sauna heaters:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eHeater Power Current Draw Suggested Cable Size (Single-Phase)\u003c\/span\u003e\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eHeater Power (kW)\u003c\/th\u003e\n\u003cth\u003eCurrent Draw (Amps)\u003c\/th\u003e\n\u003cth\u003eSuggested Cable Size (Single-Phase)\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e2.3 kW\u003c\/td\u003e\n\u003ctd\u003e10 Amps\u003c\/td\u003e\n\u003ctd\u003e1.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.0 kW\u003c\/td\u003e\n\u003ctd\u003e13 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e3.6 kW\u003c\/td\u003e\n\u003ctd\u003e15 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e4.5 kW\u003c\/td\u003e\n\u003ctd\u003e19 Amps\u003c\/td\u003e\n\u003ctd\u003e2.5–4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e6.0 kW\u003c\/td\u003e\n\u003ctd\u003e26 Amps\u003c\/td\u003e\n\u003ctd\u003e4.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e8.0 kW\u003c\/td\u003e\n\u003ctd\u003e35 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm²\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e9.0 kW\u003c\/td\u003e\n\u003ctd\u003e40 Amps\u003c\/td\u003e\n\u003ctd\u003e6.0 mm² (or higher, depending on cable run)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eCable size depends on cable length, installation method, and other on-site factors. Always defer to your electrician’s judgment. Strongly advise that installation is carried out by a fully qualified electrician, and that all work complies with current Government regulations and wiring standards (e.g., BS 7671 in the UK).\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eHeater Information\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eHarvia Cilindro90 (9 kW)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Harvia Cilindro90 (9 kW) is a powerful and reliable electric sauna heater designed for larger sauna spaces and frequent use. With its generous heat output and efficient design, it delivers quick heat-up times and sustained temperatures — ideal for those who enjoy intense sauna sessions or have a bigger sauna interior.\u003c\/span\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eKey Features \u0026amp; Benefits:\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003e9 kW Power:\u003c\/strong\u003e\u003cspan\u003e Provides strong and consistent heat, making it well-suited for larger sauna rooms or for users who want rapid heat rise.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eQuick Warm-Up:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eEfficient heating elements and generous stone capacity enable faster heat build-up so your sauna reaches ideal temperatures sooner.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eDurable Construction:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eBuilt with quality materials typical of Harvia’s renowned reliability, offering long-lasting performance even with regular use.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003cstrong\u003eAmple Stone Capacity:\u003c\/strong\u003e \u003c\/span\u003e\u003cspan\u003eA healthy stone load stores heat effectively and delivers robust steam when water is ladled on the stones.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cstrong\u003eUser-Friendly: \u003c\/strong\u003eCompatible with Harvia’s control options for straightforward operation — from basic wall controllers to advanced digital panels.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eWarranty\u003c\/span\u003e\u003c\/h5\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAll Balance Recovery saunas are backed by a comprehensive 2-year manufacturer warranty covering structural integrity and craftsmanship. \u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThis warranty applies whether you opt for self-assembly or professional installation, provided installation guidelines are followed.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eElectrical components, including heaters, are covered by individual manufacturer warranties, which may vary in duration depending on the model.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApplying the recommended breathable wood oil immediately upon installation is essential to validate your warranty.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eReturn \u0026amp; Refund Policy\u003c\/span\u003e\u003c\/h5\u003e\n\u003ch2 dir=\"ltr\"\u003e\u003cspan\u003eReturns and Refunds Policy for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe take pride in delivering high-quality, made-to-order saunas designed to meet your unique specifications. Because each sauna is individually crafted, our returns and refund policy reflects the bespoke nature of these products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eWhy Returns Are Limited for Made-to-Order Saunas\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eEach sauna is custom-built according to specific customer requirements. As these items cannot be resold or restocked, we are unable to accept returns or offer refunds once the production process has begun.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003ePlease review all details of your order carefully before confirming, including dimensions, features, and finishes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eOur Policy in Detail:\u003c\/strong\u003e\u003cspan\u003e\u003cstrong\u003e \u003c\/strong\u003eCustomisation Acknowledgement: By placing an order, you acknowledge that your sauna is a bespoke product created to your specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eNon-Returnable Items:\u003c\/strong\u003e\u003cspan\u003e Once production has commenced, cancellations, returns, or refunds are not permitted unless the product arrives defective or damaged.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eDamaged or Faulty Products: \u003c\/strong\u003e\u003cspan\u003eIf your sauna arrives with visible damage or a manufacturing defect, please notify us within 48 hours of delivery.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe will assess the issue and may provide a repair, replacement, or refund, depending on the circumstances.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eOrder Review\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eWe strongly recommend verifying all measurements and customisation details before confirming your order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRight to Cancel (Before Fabrication): \u003c\/strong\u003e\u003cspan\u003eYou may cancel your order before fabrication begins, subject to an administrative fee.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eRelevant Consumer Laws: \u003c\/strong\u003e\u003cspan\u003eThis policy is designed in accordance with UK consumer protection laws, including the Consumer Rights Act 2015. Products must be of satisfactory quality, fit for their intended purpose, and accurately described. If your sauna fails to meet these standards, we will take appropriate action to resolve the issue.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli role=\"presentation\" dir=\"ltr\"\u003e\n\u003cstrong\u003eConsumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013:\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cspan\u003eBespoke and made-to-order items are exempt from the standard 14-day cancellation period for online purchases. However, your rights remain protected if the product is faulty or does not conform to the agreed specifications.\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan\u003eContact Information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you have any questions or concerns about your order, please contact us at \u003ca href=\"mailto:contact@balancerecovery.co.uk\"\u003econtact@balancerecovery.co.uk\u003c\/a\u003e. We’re here to assist and ensure your satisfaction with our products.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch5 dir=\"ltr\"\u003e\u003cspan\u003eResources\u003c\/span\u003e\u003c\/h5\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHeater Manuals:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Harvia_Cilindro_90_Installation_Manual.pdf?v=1718955606\"\u003e\u003cspan\u003eHarvia Cilindro 90 Installation Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eInstallation Instructions:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003ca href=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0752\/0567\/3234\/files\/Camilla_XL_Construction_Manual.pdf?v=1738822622\"\u003e\u003cspan\u003eBR 5-6 Person Assembly Manual\u003c\/span\u003e\u003c\/a\u003e\u003c\/p\u003e","brand":"Balance Recovery","offers":[{"title":"Default Title","offer_id":53508153868620,"sku":null,"price":6499.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/files\/23.png?v=1759747360"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0958\/9050\/6060\/collections\/5_fb333e1b-a62d-4452-a8fd-3d10e15f3ea6.png?v=1773046503","url":"https:\/\/balancerecovery.co.uk\/collections\/5-person.oembed","provider":"Balance Recovery","version":"1.0","type":"link"}